2017 Public Service Employee Survey Results for Financial Transactions and Reports Analysis Centre of Canada by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 51 40 2 5 1 0 0 92 6 208
2017 Language requirement of position - Unilingual English 46 35 7 9 2 0 1 81 11 108
2017 Language requirement of position - Either English or French 60 33 0 3 3 0 0 93 7 30
2014 Language requirement of position - Bilingual 55 37 2 4 3 0 0 91 7 212
2014 Language requirement of position - Unilingual English 35 51 4 6 4 0 0 86 10 78
2014 Language requirement of position - Either English or French 50 38 0 8 4 0 0 88 12 26
2011 Language requirement of position - Bilingual 51 36 3 8 2 0 0 87 10 195
2011 Language requirement of position - Unilingual English 33 46 3 14 4 0 0 79 18 98
2011 Language requirement of position - Either English or French 24 55 3 7 10 0 0 79 17 29
2008 Language requirement of position - Bilingual 51 37 3 6 2 0 0 89 8 183
2008 Language requirement of position - Unilingual English 40 49 4 6 1 0 0 88 8 78
2008 Language requirement of position - Either English or French 30 50 0 10 10 0 0 80 20 20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 70 19 5 4 1 1 0 90 5 208
2017 Language requirement of position - Unilingual English 84 11 2 1 0 2 0 97 1 107
2017 Language requirement of position - Either English or French 90 7 0 3 0 0 0 97 3 30
2014 Language requirement of position - Bilingual 67 22 6 1 2 0 1 90 4 212
2014 Language requirement of position - Unilingual English 76 15 0 1 2 3 3 96 4 78
2014 Language requirement of position - Either English or French 85 12 0 4 0 0 0 96 4 26
2011 Language requirement of position - Bilingual 64 23 4 7 3 1 0 87 9 195
2011 Language requirement of position - Unilingual English 80 12 3 2 3 0 0 92 5 98
2011 Language requirement of position - Either English or French 62 24 10 0 3 0 0 86 3 29
2008 Language requirement of position - Bilingual 65 14 7 8 5 0 1 80 13 183
2008 Language requirement of position - Unilingual English 79 13 0 4 3 1 0 94 6 78
2008 Language requirement of position - Either English or French 85 15 0 0 0 0 0 100 0 20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 62 23 6 7 3 0 0 84 10 207
2017 Language requirement of position - Unilingual English 80 12 2 4 2 0 0 93 6 108
2017 Language requirement of position - Either English or French 90 7 3 0 0 0 0 97 0 30
2014 Language requirement of position - Bilingual 61 25 5 6 4 0 0 86 9 211
2014 Language requirement of position - Unilingual English 81 12 1 0 5 0 1 94 5 78
2014 Language requirement of position - Either English or French 92 8 0 0 0 0 0 100 0 26
2011 Language requirement of position - Bilingual 57 23 5 8 6 1 1 81 14 195
2011 Language requirement of position - Unilingual English 82 10 3 3 2 0 0 92 5 98
2011 Language requirement of position - Either English or French 69 21 10 0 0 0 0 90 0 29
2008 Language requirement of position - Bilingual 57 20 9 9 5 0 0 77 14 183
2008 Language requirement of position - Unilingual English 81 10 0 1 5 0 3 93 7 77
2008 Language requirement of position - Either English or French 90 10 0 0 0 0 0 100 0 20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 33 3 6 1 0 0 89 7 208
2017 Language requirement of position - Unilingual English 58 33 2 6 2 0 0 91 7 108
2017 Language requirement of position - Either English or French 56 33 3 7 0 0 0 90 7 30
2014 Language requirement of position - Bilingual 58 26 7 9 0 0 0 83 10 212
2014 Language requirement of position - Unilingual English 56 30 3 9 2 0 0 86 11 78
2014 Language requirement of position - Either English or French 81 12 0 0 8 0 0 92 8 26
2011 Language requirement of position - Bilingual 61 27 2 7 2 0 1 89 9 194
2011 Language requirement of position - Unilingual English 52 31 8 7 2 0 0 83 9 98
2011 Language requirement of position - Either English or French 54 36 7 4 0 0 0 89 4 28

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 39 3 7 3 0 0 87 10 208
2017 Language requirement of position - Unilingual English 47 31 6 11 5 0 1 79 16 108
2017 Language requirement of position - Either English or French 60 33 3 0 3 0 0 93 3 30
2014 Language requirement of position - Bilingual 45 33 9 9 3 0 0 78 13 212
2014 Language requirement of position - Unilingual English 53 32 8 5 2 0 0 85 8 78
2014 Language requirement of position - Either English or French 38 35 8 19 0 0 0 73 19 26
2011 Language requirement of position - Bilingual 40 38 12 7 2 0 1 78 9 195
2011 Language requirement of position - Unilingual English 34 35 13 12 6 0 0 68 18 98
2011 Language requirement of position - Either English or French 14 59 3 21 3 0 0 72 24 29
2008 Language requirement of position - Bilingual 27 34 16 15 8 0 0 61 23 183
2008 Language requirement of position - Unilingual English 15 44 15 19 5 0 1 60 25 78
2008 Language requirement of position - Either English or French 25 40 5 25 5 0 0 65 30 20

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 33 10 4 0 0 0 85 5 208
2017 Language requirement of position - Unilingual English 60 30 6 3 0 0 0 91 3 108
2017 Language requirement of position - Either English or French 50 43 3 3 0 0 0 93 3 30
2014 Language requirement of position - Bilingual 49 38 9 3 1 0 0 87 5 212
2014 Language requirement of position - Unilingual English 60 33 1 5 0 0 0 94 5 78
2014 Language requirement of position - Either English or French 54 19 19 4 4 0 0 73 8 26
2011 Language requirement of position - Bilingual 51 35 11 2 1 0 0 86 3 195
2011 Language requirement of position - Unilingual English 41 45 8 6 0 0 0 86 6 98
2011 Language requirement of position - Either English or French 38 28 14 10 10 0 0 66 21 29
2008 Language requirement of position - Bilingual 48 36 4 9 3 0 0 84 11 183
2008 Language requirement of position - Unilingual English 47 37 3 5 6 0 1 86 12 78
2008 Language requirement of position - Either English or French 55 35 0 10 0 0 0 90 10 20

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 35 8 1 0 0 0 90 2 208
2017 Language requirement of position - Unilingual English 62 30 6 1 1 0 0 92 2 108
2017 Language requirement of position - Either English or French 47 47 3 3 0 0 0 94 3 30
2014 Language requirement of position - Bilingual 50 37 8 3 2 0 0 88 5 212
2014 Language requirement of position - Unilingual English 62 35 3 0 1 0 0 96 1 78
2014 Language requirement of position - Either English or French 50 27 12 12 0 0 0 77 12 26
2011 Language requirement of position - Bilingual 52 37 6 4 2 0 0 89 5 195
2011 Language requirement of position - Unilingual English 45 41 10 4 0 0 0 86 4 98
2011 Language requirement of position - Either English or French 31 31 17 14 7 0 0 62 21 29
2008 Language requirement of position - Bilingual 47 43 4 3 3 0 0 90 6 183
2008 Language requirement of position - Unilingual English 46 38 5 5 5 0 0 85 10 78
2008 Language requirement of position - Either English or French 55 35 5 5 0 0 0 90 5 20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 60 33 4 2 0 0 0 94 2 208
2017 Language requirement of position - Unilingual English 63 28 6 3 0 1 0 92 3 108
2017 Language requirement of position - Either English or French 53 47 0 0 0 0 0 100 0 30
2014 Language requirement of position - Bilingual 60 34 4 2 0 0 0 94 2 212
2014 Language requirement of position - Unilingual English 55 33 8 3 1 0 0 89 4 78
2014 Language requirement of position - Either English or French 58 35 0 4 4 0 0 92 8 26

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 63 28 4 4 0 0 0 92 4 208
2017 Language requirement of position - Unilingual English 60 26 5 6 3 0 0 86 9 108
2017 Language requirement of position - Either English or French 73 17 0 7 3 0 0 90 10 30
2014 Language requirement of position - Bilingual 56 28 8 7 1 0 0 84 8 212
2014 Language requirement of position - Unilingual English 64 21 5 6 1 2 0 87 8 78
2014 Language requirement of position - Either English or French 62 15 15 4 4 0 0 77 8 26
2011 Language requirement of position - Bilingual 49 32 8 6 3 1 1 82 9 195
2011 Language requirement of position - Unilingual English 51 33 4 6 5 1 0 85 11 98
2011 Language requirement of position - Either English or French 41 34 3 17 3 0 0 76 21 29

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 39 17 9 10 7 3 16 69 20 208
2017 Language requirement of position - Unilingual English 42 19 10 10 9 0 9 68 21 108
2017 Language requirement of position - Either English or French 33 17 10 7 13 0 20 62 25 30
2014 Language requirement of position - Bilingual 41 17 9 6 9 1 16 70 18 212
2014 Language requirement of position - Unilingual English 54 22 10 5 1 0 8 82 7 78
2014 Language requirement of position - Either English or French 35 31 4 8 8 0 15 77 18 26
2011 Language requirement of position - Bilingual 32 23 11 10 7 2 16 67 20 195
2011 Language requirement of position - Unilingual English 40 25 7 12 9 5 1 69 23 97
2011 Language requirement of position - Either English or French 28 28 17 7 7 3 10 64 16 29
2008 Language requirement of position - Bilingual 26 23 13 13 10 2 13 58 26 182
2008 Language requirement of position - Unilingual English 47 22 8 8 4 3 9 78 13 78
2008 Language requirement of position - Either English or French 50 25 0 5 5 0 15 88 12 20

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 38 14 5 0 0 0 81 6 208
2017 Language requirement of position - Unilingual English 55 30 8 6 2 0 0 84 7 108
2017 Language requirement of position - Either English or French 40 47 10 0 3 0 0 87 3 30
2014 Language requirement of position - Bilingual 40 44 9 5 2 0 0 84 7 212
2014 Language requirement of position - Unilingual English 46 41 5 6 1 0 0 87 8 78
2014 Language requirement of position - Either English or French 42 42 4 8 4 0 0 85 12 26
2011 Language requirement of position - Bilingual 44 36 11 6 3 0 0 80 9 195
2011 Language requirement of position - Unilingual English 29 46 15 9 1 0 0 74 10 98
2011 Language requirement of position - Either English or French 31 24 10 21 14 0 0 55 34 29
2008 Language requirement of position - Bilingual 44 33 14 6 3 0 0 77 9 181
2008 Language requirement of position - Unilingual English 40 37 13 6 4 0 0 77 10 78
2008 Language requirement of position - Either English or French 35 45 0 10 10 0 0 80 20 20

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 37 12 3 5 0 0 80 8 208
2017 Language requirement of position - Unilingual English 43 33 6 12 6 0 0 76 18 108
2017 Language requirement of position - Either English or French 47 47 3 0 3 0 0 93 3 30
2014 Language requirement of position - Bilingual 37 36 11 10 5 0 0 73 15 212
2014 Language requirement of position - Unilingual English 37 37 10 13 1 1 0 75 14 78
2014 Language requirement of position - Either English or French 38 19 19 12 12 0 0 58 23 26
2011 Language requirement of position - Bilingual 37 39 8 10 6 0 0 76 16 195
2011 Language requirement of position - Unilingual English 28 37 19 7 8 1 0 65 15 98
2011 Language requirement of position - Either English or French 14 41 10 21 10 0 3 57 32 29

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 38 8 11 0 0 0 81 11 208
2017 Language requirement of position - Unilingual English 44 36 7 9 4 0 0 80 13 108
2017 Language requirement of position - Either English or French 44 50 0 3 3 0 0 94 6 30

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 58 31 5 5 1 0 0 89 6 208
2017 Language requirement of position - Unilingual English 63 30 4 1 3 0 0 93 4 108
2017 Language requirement of position - Either English or French 60 27 7 3 3 0 0 87 6 30
2014 Language requirement of position - Bilingual 53 33 7 5 3 0 0 86 8 212
2014 Language requirement of position - Unilingual English 58 29 4 6 3 0 0 87 9 78
2014 Language requirement of position - Either English or French 58 42 0 0 0 0 0 100 0 26
2011 Language requirement of position - Bilingual 52 37 7 3 1 1 0 89 4 195
2011 Language requirement of position - Unilingual English 41 44 10 5 0 0 0 85 5 98
2011 Language requirement of position - Either English or French 38 38 14 10 0 0 0 76 10 29
2008 Language requirement of position - Bilingual 49 37 7 5 2 0 0 86 7 183
2008 Language requirement of position - Unilingual English 55 34 9 0 3 0 0 88 3 77
2008 Language requirement of position - Either English or French 50 35 0 10 5 0 0 85 15 20

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 36 9 8 4 0 0 79 12 208
2017 Language requirement of position - Unilingual English 45 32 8 9 6 0 0 77 15 108
2017 Language requirement of position - Either English or French 60 27 6 3 3 0 0 87 7 30

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 61 28 9 2 0 0 0 89 2 208
2017 Language requirement of position - Unilingual English 65 26 6 4 0 0 0 91 4 108
2017 Language requirement of position - Either English or French 70 23 3 0 3 0 0 94 3 30
2014 Language requirement of position - Bilingual 65 28 5 2 0 0 0 93 2 212
2014 Language requirement of position - Unilingual English 68 26 4 1 1 0 0 94 3 78
2014 Language requirement of position - Either English or French 69 27 4 0 0 0 0 96 0 26
2011 Language requirement of position - Bilingual 63 30 7 1 0 0 0 93 1 195
2011 Language requirement of position - Unilingual English 53 35 7 4 1 0 0 88 5 98
2011 Language requirement of position - Either English or French 52 34 7 0 7 0 0 86 7 29

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 35 12 6 2 0 0 80 8 208
2017 Language requirement of position - Unilingual English 40 45 5 7 3 0 0 85 10 108
2017 Language requirement of position - Either English or French 35 51 14 0 0 0 0 86 0 29
2014 Language requirement of position - Bilingual 40 44 7 5 3 0 0 85 8 212
2014 Language requirement of position - Unilingual English 36 42 6 10 3 1 1 80 13 78
2014 Language requirement of position - Either English or French 35 38 12 12 4 0 0 73 15 26
2011 Language requirement of position - Bilingual 40 42 7 9 2 1 1 82 10 195
2011 Language requirement of position - Unilingual English 26 45 10 12 7 0 0 70 19 98
2011 Language requirement of position - Either English or French 14 38 17 21 10 0 0 52 31 29

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 32 11 7 2 0 0 80 9 208
2017 Language requirement of position - Unilingual English 48 32 9 5 6 0 0 81 10 108
2017 Language requirement of position - Either English or French 40 43 13 3 0 0 0 83 3 30
2014 Language requirement of position - Bilingual 44 36 10 7 2 0 0 81 9 212
2014 Language requirement of position - Unilingual English 51 28 9 8 4 0 0 80 12 78
2014 Language requirement of position - Either English or French 42 38 4 4 8 0 4 84 12 26

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 40 7 5 1 0 0 87 6 208
2017 Language requirement of position - Unilingual English 54 28 11 4 4 0 0 82 7 108
2017 Language requirement of position - Either English or French 57 40 3 0 0 0 0 97 0 30
2014 Language requirement of position - Bilingual 50 37 6 6 1 0 0 88 7 212
2014 Language requirement of position - Unilingual English 55 25 10 6 3 0 0 81 9 78
2014 Language requirement of position - Either English or French 44 36 12 0 8 0 0 80 8 25
2011 Language requirement of position - Bilingual 50 37 8 4 1 0 0 87 5 195
2011 Language requirement of position - Unilingual English 45 37 10 6 1 1 0 82 7 98
2011 Language requirement of position - Either English or French 38 28 14 17 3 0 0 66 21 29

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 35 11 3 1 0 0 85 4 208
2017 Language requirement of position - Unilingual English 61 27 8 2 2 0 0 88 4 108
2017 Language requirement of position - Either English or French 64 30 6 0 0 0 0 94 0 30
2014 Language requirement of position - Bilingual 48 37 8 6 1 0 0 85 7 212
2014 Language requirement of position - Unilingual English 54 31 10 2 3 0 0 85 5 78
2014 Language requirement of position - Either English or French 42 35 15 0 8 0 0 77 8 26
2011 Language requirement of position - Bilingual 50 39 7 3 1 0 0 89 4 195
2011 Language requirement of position - Unilingual English 44 36 12 8 0 0 0 80 8 98
2011 Language requirement of position - Either English or French 31 28 17 17 7 0 0 59 24 29
2008 Language requirement of position - Bilingual 49 34 9 6 2 0 0 83 8 183
2008 Language requirement of position - Unilingual English 51 37 4 5 3 0 0 88 8 78
2008 Language requirement of position - Either English or French 45 35 0 15 5 0 0 80 20 20

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 40 11 4 1 0 1 84 5 208
2017 Language requirement of position - Unilingual English 52 31 12 3 3 0 0 83 6 108
2017 Language requirement of position - Either English or French 60 30 7 0 3 0 0 90 3 30
2014 Language requirement of position - Bilingual 40 42 11 4 2 0 0 82 6 212
2014 Language requirement of position - Unilingual English 45 42 9 3 1 0 0 87 4 78
2014 Language requirement of position - Either English or French 46 23 15 15 0 0 0 69 15 26
2011 Language requirement of position - Bilingual 34 40 15 7 4 0 1 75 10 195
2011 Language requirement of position - Unilingual English 37 38 19 4 2 0 0 74 6 98
2011 Language requirement of position - Either English or French 38 38 14 10 0 0 0 76 10 29
2008 Language requirement of position - Bilingual 31 39 19 7 4 0 1 70 11 183
2008 Language requirement of position - Unilingual English 41 44 8 5 3 0 0 85 8 78
2008 Language requirement of position - Either English or French 35 50 10 0 5 0 0 85 5 20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 7 12 38 24 14 0 3 40 20 206
2017 Language requirement of position - Unilingual English 11 17 30 20 17 0 6 39 29 107
2017 Language requirement of position - Either English or French 7 7 17 33 30 0 7 68 14 30
2014 Language requirement of position - Bilingual 7 19 38 24 12 0 0 36 26 211
2014 Language requirement of position - Unilingual English 8 17 31 20 19 1 4 41 26 77
2014 Language requirement of position - Either English or French 12 8 27 23 27 0 4 52 20 26
2011 Language requirement of position - Bilingual 4 28 30 23 11 1 2 36 33 194
2011 Language requirement of position - Unilingual English 8 22 38 18 9 1 3 29 32 98
2011 Language requirement of position - Either English or French 10 24 31 21 10 0 3 32 36 29
2008 Language requirement of position - Bilingual 9 30 36 15 9 1 2 25 39 183
2008 Language requirement of position - Unilingual English 10 24 36 19 8 0 3 28 36 78
2008 Language requirement of position - Either English or French 10 25 40 15 10 0 0 25 35 20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 4 14 25 28 24 1 3 55 19 205
2017 Language requirement of position - Unilingual English 14 10 23 16 32 1 4 50 26 105
2017 Language requirement of position - Either English or French 3 0 10 33 47 0 7 86 4 30
2014 Language requirement of position - Bilingual 1 9 26 30 28 2 3 61 11 212
2014 Language requirement of position - Unilingual English 5 3 22 27 37 3 4 68 8 78
2014 Language requirement of position - Either English or French 8 8 12 27 42 0 4 72 16 26
2011 Language requirement of position - Bilingual 6 11 26 32 21 1 3 55 18 195
2011 Language requirement of position - Unilingual English 5 12 19 39 14 4 6 59 19 98
2011 Language requirement of position - Either English or French 3 17 34 14 28 0 3 43 21 29
2008 Language requirement of position - Bilingual 13 30 34 11 11 1 1 22 43 183
2008 Language requirement of position - Unilingual English 8 12 33 28 15 1 3 45 20 78
2008 Language requirement of position - Either English or French 0 32 16 32 21 0 0 53 32 19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 5 17 33 21 21 1 1 44 22 205
2017 Language requirement of position - Unilingual English 14 13 22 24 22 1 4 49 28 106
2017 Language requirement of position - Either English or French 0 13 20 37 20 0 10 63 15 30
2014 Language requirement of position - Bilingual 7 19 30 25 17 0 1 43 27 212
2014 Language requirement of position - Unilingual English 10 8 34 23 22 0 3 46 18 78
2014 Language requirement of position - Either English or French 12 4 23 27 31 4 0 60 16 26
2011 Language requirement of position - Bilingual 6 16 32 27 15 1 3 44 23 194
2011 Language requirement of position - Unilingual English 16 19 31 20 9 0 4 31 37 98
2011 Language requirement of position - Either English or French 17 21 24 10 24 0 3 36 39 29
2008 Language requirement of position - Bilingual 10 22 31 22 11 1 2 35 34 183
2008 Language requirement of position - Unilingual English 13 16 40 25 5 0 1 30 29 77
2008 Language requirement of position - Either English or French 21 16 21 21 21 0 0 42 37 19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 2 6 27 39 23 0 2 63 9 204
2017 Language requirement of position - Unilingual English 6 6 26 32 27 1 3 61 12 104
2017 Language requirement of position - Either English or French 3 3 13 43 27 0 10 78 7 30
2014 Language requirement of position - Bilingual 2 10 33 35 19 0 0 55 12 212
2014 Language requirement of position - Unilingual English 4 5 33 26 27 1 4 56 10 77
2014 Language requirement of position - Either English or French 8 0 24 32 36 0 0 68 8 25
2011 Language requirement of position - Bilingual 4 10 31 37 17 1 2 55 14 194
2011 Language requirement of position - Unilingual English 5 14 28 32 17 0 4 51 20 98
2011 Language requirement of position - Either English or French 3 24 21 24 21 0 7 48 30 29
2008 Language requirement of position - Bilingual 7 13 37 28 13 1 1 42 20 182
2008 Language requirement of position - Unilingual English 3 13 36 32 14 0 3 47 16 78
2008 Language requirement of position - Either English or French 15 0 40 5 40 0 0 45 15 20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 18 34 20 18 1 3 40 25 205
2017 Language requirement of position - Unilingual English 8 14 27 21 27 0 2 49 23 106
2017 Language requirement of position - Either English or French 10 0 13 33 33 3 7 74 11 30
2014 Language requirement of position - Bilingual 6 14 35 20 22 2 1 43 20 212
2014 Language requirement of position - Unilingual English 8 9 30 24 18 4 8 48 19 78
2014 Language requirement of position - Either English or French 15 12 35 23 15 0 0 38 27 26
2011 Language requirement of position - Bilingual 10 16 31 26 14 0 3 41 26 194
2011 Language requirement of position - Unilingual English 11 19 31 19 12 2 5 34 33 98
2011 Language requirement of position - Either English or French 10 28 21 21 14 0 7 37 41 29
2008 Language requirement of position - Bilingual 12 20 32 19 14 1 2 34 33 181
2008 Language requirement of position - Unilingual English 6 23 31 22 14 0 3 37 31 77
2008 Language requirement of position - Either English or French 10 15 25 20 30 0 0 50 25 20

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 1 10 31 31 21 2 4 55 13 205
2017 Language requirement of position - Unilingual English 13 8 19 20 34 2 4 57 23 106
2017 Language requirement of position - Either English or French 7 3 13 17 53 0 7 75 11 30
2014 Language requirement of position - Bilingual 1 7 17 33 33 4 5 72 9 212
2014 Language requirement of position - Unilingual English 1 9 22 28 26 5 9 63 12 78
2014 Language requirement of position - Either English or French 4 4 19 42 31 0 0 73 8 26
2011 Language requirement of position - Bilingual 7 9 24 28 25 3 4 57 18 195
2011 Language requirement of position - Unilingual English 2 5 27 41 17 3 5 63 8 98
2011 Language requirement of position - Either English or French 0 14 17 48 17 0 3 68 14 29
2008 Language requirement of position - Bilingual 5 17 33 28 14 0 2 43 23 183
2008 Language requirement of position - Unilingual English 3 5 23 40 23 3 4 67 8 78
2008 Language requirement of position - Either English or French 5 15 5 30 45 0 0 75 20 20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 4 12 31 31 17 1 4 50 17 205
2017 Language requirement of position - Unilingual English 13 9 22 25 25 2 4 53 24 106
2017 Language requirement of position - Either English or French 3 3 30 23 30 3 7 59 7 30
2014 Language requirement of position - Bilingual 6 18 30 26 17 2 1 45 25 211
2014 Language requirement of position - Unilingual English 12 14 29 25 16 3 3 42 27 77
2014 Language requirement of position - Either English or French 16 12 36 24 12 0 0 36 28 25
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 68 19 7 2 3 0 0 88 6 208
2017 Language requirement of position - Unilingual English 77 13 3 3 2 0 3 92 5 108
2017 Language requirement of position - Either English or French 80 17 3 0 0 0 0 97 0 30
2014 Language requirement of position - Bilingual 72 17 6 5 1 0 0 88 6 212
2014 Language requirement of position - Unilingual English 73 13 4 5 3 1 1 88 8 78
2014 Language requirement of position - Either English or French 85 8 4 4 0 0 0 92 4 26
2011 Language requirement of position - Bilingual 63 19 5 7 4 1 1 84 11 195
2011 Language requirement of position - Unilingual English 78 11 3 2 3 1 1 91 5 96
2011 Language requirement of position - Either English or French 62 24 10 0 3 0 0 86 3 29
2008 Language requirement of position - Bilingual 60 20 6 6 8 0 0 80 14 183
2008 Language requirement of position - Unilingual English 74 4 8 1 5 0 8 85 7 78
2008 Language requirement of position - Either English or French 85 10 0 0 0 0 5 100 0 20

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 26 15 9 3 5 4 70 13 208
2017 Language requirement of position - Unilingual English 32 27 7 12 8 6 7 68 23 108
2017 Language requirement of position - Either English or French 40 26 10 7 3 0 13 77 12 30
2014 Language requirement of position - Bilingual 37 33 14 7 1 4 4 76 9 212
2014 Language requirement of position - Unilingual English 44 24 9 9 5 4 5 75 16 78
2014 Language requirement of position - Either English or French 35 27 4 15 4 8 8 73 23 26

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 57 24 7 9 2 0 0 81 11 208
2017 Language requirement of position - Unilingual English 53 26 8 7 6 0 0 79 13 108
2017 Language requirement of position - Either English or French 60 30 7 0 3 0 0 90 3 30
2014 Language requirement of position - Bilingual 51 32 7 7 2 0 0 84 9 212
2014 Language requirement of position - Unilingual English 57 20 10 10 3 0 0 77 13 78
2014 Language requirement of position - Either English or French 46 27 12 8 8 0 0 73 15 26

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 33 7 8 1 0 0 83 10 208
2017 Language requirement of position - Unilingual English 39 37 6 11 5 0 2 78 16 108
2017 Language requirement of position - Either English or French 47 43 0 3 7 0 0 90 10 30
2014 Language requirement of position - Bilingual 52 33 6 7 2 1 0 86 9 212
2014 Language requirement of position - Unilingual English 47 33 10 8 1 0 0 81 9 78
2014 Language requirement of position - Either English or French 42 27 12 12 4 4 0 72 16 26
2011 Language requirement of position - Bilingual 52 30 7 7 4 0 0 83 11 195
2011 Language requirement of position - Unilingual English 38 43 6 10 2 0 0 81 12 97
2011 Language requirement of position - Either English or French 24 41 10 21 3 0 0 66 24 29
2008 Language requirement of position - Bilingual 49 35 7 4 3 1 0 85 8 183
2008 Language requirement of position - Unilingual English 42 40 4 9 4 0 1 83 13 78
2008 Language requirement of position - Either English or French 35 35 15 10 5 0 0 70 15 20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 24 16 7 4 4 1 71 12 207
2017 Language requirement of position - Unilingual English 29 28 13 10 7 10 2 65 20 108
2017 Language requirement of position - Either English or French 30 27 23 3 3 13 0 65 8 30
2014 Language requirement of position - Bilingual 41 27 10 9 4 7 1 75 14 212
2014 Language requirement of position - Unilingual English 37 26 15 13 3 6 0 67 16 78
2014 Language requirement of position - Either English or French 31 23 4 15 12 12 4 64 32 26
2011 Language requirement of position - Bilingual 47 25 10 5 9 5 0 75 15 195
2011 Language requirement of position - Unilingual English 37 30 8 12 3 8 1 74 17 97
2011 Language requirement of position - Either English or French 17 38 14 7 14 7 3 62 23 29
2008 Language requirement of position - Bilingual 43 31 8 5 9 4 1 77 14 183
2008 Language requirement of position - Unilingual English 47 24 8 4 8 8 1 79 13 78
2008 Language requirement of position - Either English or French 35 15 25 5 5 10 5 59 12 20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 27 12 11 6 14 4 64 21 207
2017 Language requirement of position - Unilingual English 13 26 6 23 10 18 4 50 42 108
2017 Language requirement of position - Either English or French 17 33 7 20 0 13 10 65 26 30
2014 Language requirement of position - Bilingual 26 25 12 13 4 17 2 63 21 212
2014 Language requirement of position - Unilingual English 19 24 20 17 5 13 1 51 25 78
2014 Language requirement of position - Either English or French 12 31 12 19 4 23 0 55 30 26

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 64 27 4 5 0 0 0 91 5 208
2017 Language requirement of position - Unilingual English 47 37 5 7 5 0 0 83 12 108
2017 Language requirement of position - Either English or French 57 33 3 3 3 0 0 90 7 30
2014 Language requirement of position - Bilingual 61 32 3 3 0 0 0 93 4 212
2014 Language requirement of position - Unilingual English 49 40 4 8 0 0 0 88 8 78
2014 Language requirement of position - Either English or French 42 35 8 15 0 0 0 77 15 26
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 35 7 7 1 0 0 85 8 208
2017 Language requirement of position - Unilingual English 55 29 9 4 4 0 0 83 7 108
2017 Language requirement of position - Either English or French 47 40 3 7 3 0 0 87 10 30
2014 Language requirement of position - Bilingual 48 36 7 8 1 0 0 84 9 212
2014 Language requirement of position - Unilingual English 63 13 11 5 4 3 1 79 9 78
2014 Language requirement of position - Either English or French 50 27 8 12 4 0 0 77 15 26
2011 Language requirement of position - Bilingual 42 31 11 11 4 0 1 73 15 193
2011 Language requirement of position - Unilingual English 36 43 6 13 2 0 0 79 15 98
2011 Language requirement of position - Either English or French 38 31 7 17 7 0 0 69 24 29
2008 Language requirement of position - Bilingual 38 30 14 11 7 1 1 68 18 183
2008 Language requirement of position - Unilingual English 40 38 8 8 6 0 0 78 14 78
2008 Language requirement of position - Either English or French 25 55 10 5 0 0 5 84 5 20

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 58 26 7 5 1 1 1 86 7 207
2017 Language requirement of position - Unilingual English 61 26 6 5 1 1 0 88 6 107
2017 Language requirement of position - Either English or French 50 36 0 7 7 0 0 87 13 30
2014 Language requirement of position - Bilingual 55 27 9 4 1 3 0 85 5 212
2014 Language requirement of position - Unilingual English 74 10 9 3 3 1 0 86 5 78
2014 Language requirement of position - Either English or French 54 27 12 4 0 4 0 84 4 26
2011 Language requirement of position - Bilingual 53 25 7 8 2 3 1 82 11 193
2011 Language requirement of position - Unilingual English 51 24 9 8 3 2 2 79 12 98
2011 Language requirement of position - Either English or French 41 21 17 14 7 0 0 62 21 29
2008 Language requirement of position - Bilingual 42 27 14 8 8 2 0 70 16 183
2008 Language requirement of position - Unilingual English 50 29 10 3 5 1 1 82 8 78
2008 Language requirement of position - Either English or French 50 35 5 0 5 0 5 89 5 20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 31 6 6 2 0 0 86 8 208
2017 Language requirement of position - Unilingual English 53 32 7 3 5 0 0 85 7 108
2017 Language requirement of position - Either English or French 47 36 0 10 7 0 0 83 17 30
2014 Language requirement of position - Bilingual 50 32 9 5 3 1 0 83 8 212
2014 Language requirement of position - Unilingual English 65 17 8 6 3 1 0 83 9 78
2014 Language requirement of position - Either English or French 50 31 12 4 0 4 0 84 4 26
2011 Language requirement of position - Bilingual 48 27 7 11 6 1 1 76 17 193
2011 Language requirement of position - Unilingual English 47 29 12 7 5 0 0 76 12 98
2011 Language requirement of position - Either English or French 41 28 7 21 3 0 0 69 24 29
2008 Language requirement of position - Bilingual 39 32 13 9 7 1 0 71 16 183
2008 Language requirement of position - Unilingual English 28 49 5 9 8 1 0 78 17 78
2008 Language requirement of position - Either English or French 30 50 0 15 0 0 5 84 16 20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 82 12 2 1 2 0 0 94 3 208
2017 Language requirement of position - Unilingual English 84 9 3 0 3 0 2 94 3 108
2017 Language requirement of position - Either English or French 90 3 3 0 3 0 0 93 3 30
2014 Language requirement of position - Bilingual 85 12 1 0 1 0 0 98 1 212
2014 Language requirement of position - Unilingual English 89 4 3 0 4 0 1 94 4 78
2014 Language requirement of position - Either English or French 85 8 0 4 0 0 4 96 4 26
2011 Language requirement of position - Bilingual 76 12 4 3 4 1 1 90 6 193
2011 Language requirement of position - Unilingual English 86 5 4 1 3 0 1 92 4 98
2011 Language requirement of position - Either English or French 72 21 3 0 0 0 3 96 0 29
2008 Language requirement of position - Bilingual 69 12 6 5 7 0 1 82 12 183
2008 Language requirement of position - Unilingual English 78 6 3 3 3 0 8 92 6 78
2008 Language requirement of position - Either English or French 85 5 0 0 0 0 10 100 0 20

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 22 9 3 2 1 7 85 6 208
2017 Language requirement of position - Unilingual English 65 22 6 0 1 5 2 93 1 108
2017 Language requirement of position - Either English or French 67 13 7 0 3 0 10 89 4 30
2014 Language requirement of position - Bilingual 56 17 6 6 6 4 6 80 14 212
2014 Language requirement of position - Unilingual English 67 19 3 3 1 1 6 93 4 78
2014 Language requirement of position - Either English or French 58 19 12 4 0 8 0 83 4 26
2011 Language requirement of position - Bilingual 46 21 12 5 8 3 5 72 14 195
2011 Language requirement of position - Unilingual English 41 24 9 10 11 3 1 68 22 98
2011 Language requirement of position - Either English or French 38 31 7 7 14 0 3 71 21 29

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 67 22 5 3 2 0 0 90 5 208
2017 Language requirement of position - Unilingual English 64 22 7 2 4 0 1 87 6 108
2017 Language requirement of position - Either English or French 56 33 0 7 3 0 0 90 10 30

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 63 27 5 4 1 0 0 91 5 208
2017 Language requirement of position - Unilingual English 65 22 6 2 4 1 0 88 6 108
2017 Language requirement of position - Either English or French 57 27 7 7 3 0 0 83 10 30

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 60 26 9 3 2 0 0 86 5 208
2017 Language requirement of position - Unilingual English 62 18 9 5 6 0 0 80 11 108
2017 Language requirement of position - Either English or French 57 30 0 10 3 0 0 87 13 30
2014 Language requirement of position - Bilingual 59 30 7 2 2 0 0 89 4 211
2014 Language requirement of position - Unilingual English 67 22 4 3 4 1 0 90 7 78
2014 Language requirement of position - Either English or French 58 23 4 12 4 0 0 81 15 26
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 28 6 7 0 1 10 86 8 71
2017 Language requirement of position - Unilingual English 41 36 14 5 0 0 5 81 5 22
2014 Language requirement of position - Bilingual 53 27 8 5 0 3 3 86 5 62
2014 Language requirement of position - Unilingual English 39 44 6 11 0 0 0 83 11 18

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 32 12 13 13 2 0 61 27 208
2017 Language requirement of position - Unilingual English 34 34 10 15 6 1 0 68 21 108
2017 Language requirement of position - Either English or French 44 26 17 7 3 3 0 72 10 30
2014 Language requirement of position - Bilingual 34 35 10 12 4 4 0 72 17 212
2014 Language requirement of position - Unilingual English 35 32 14 9 6 4 0 69 16 78
2014 Language requirement of position - Either English or French 46 19 4 15 4 12 0 74 22 26
2011 Language requirement of position - Bilingual 31 38 12 7 6 5 0 74 14 195
2011 Language requirement of position - Unilingual English 34 26 25 4 5 5 1 64 10 97
2011 Language requirement of position - Either English or French 28 31 10 17 14 0 0 59 31 29

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 33 11 12 11 2 0 65 24 208
2017 Language requirement of position - Unilingual English 34 30 12 14 8 2 0 65 22 108
2017 Language requirement of position - Either English or French 47 23 10 7 7 7 0 75 14 30
2014 Language requirement of position - Bilingual 36 32 13 13 5 1 0 69 18 212
2014 Language requirement of position - Unilingual English 33 35 14 8 8 2 0 70 16 78
2014 Language requirement of position - Either English or French 46 23 19 4 4 4 0 72 8 26
2011 Language requirement of position - Bilingual 37 34 14 8 5 1 0 72 13 195
2011 Language requirement of position - Unilingual English 30 38 19 8 4 1 0 68 12 98
2011 Language requirement of position - Either English or French 7 52 17 7 14 3 0 61 21 29
2008 Language requirement of position - Bilingual 20 35 21 13 8 2 1 56 21 182
2008 Language requirement of position - Unilingual English 22 45 15 12 4 3 0 68 16 78
2008 Language requirement of position - Either English or French 35 15 15 20 5 0 10 56 28 20

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 31 15 11 10 4 0 62 22 208
2017 Language requirement of position - Unilingual English 28 29 11 17 10 4 0 60 29 108
2017 Language requirement of position - Either English or French 44 37 6 7 7 0 0 80 13 30
2014 Language requirement of position - Bilingual 28 35 12 18 4 4 0 65 22 211
2014 Language requirement of position - Unilingual English 28 37 12 12 5 6 0 70 18 78
2014 Language requirement of position - Either English or French 42 27 15 4 4 8 0 75 8 26
2011 Language requirement of position - Bilingual 30 43 13 9 3 2 0 74 13 193
2011 Language requirement of position - Unilingual English 23 40 18 9 4 6 0 67 14 97
2011 Language requirement of position - Either English or French 3 66 7 7 10 7 0 74 19 29
2008 Language requirement of position - Bilingual 11 44 22 13 5 4 1 58 19 183
2008 Language requirement of position - Unilingual English 17 41 22 10 8 3 0 59 18 78
2008 Language requirement of position - Either English or French 30 40 0 30 0 0 0 70 30 20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 39 29 15 7 6 4 0 70 14 207
2017 Language requirement of position - Unilingual English 36 32 12 13 5 2 0 70 18 108
2017 Language requirement of position - Either English or French 47 33 0 7 7 3 3 86 14 30
2014 Language requirement of position - Bilingual 41 34 11 7 3 4 0 78 10 212
2014 Language requirement of position - Unilingual English 40 31 9 9 8 4 0 73 17 78
2014 Language requirement of position - Either English or French 42 19 15 4 12 4 4 67 17 26
2011 Language requirement of position - Bilingual 38 34 11 8 6 3 0 74 14 194
2011 Language requirement of position - Unilingual English 36 29 15 14 2 3 0 67 17 97
2011 Language requirement of position - Either English or French 14 55 3 10 17 0 0 69 28 29
2008 Language requirement of position - Bilingual 14 34 18 15 8 9 1 54 26 183
2008 Language requirement of position - Unilingual English 22 31 14 19 9 5 0 55 30 78
2008 Language requirement of position - Either English or French 35 20 15 15 5 10 0 61 22 20

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 36 16 10 8 3 0 65 18 208
2017 Language requirement of position - Unilingual English 31 31 9 19 8 1 0 63 28 108
2017 Language requirement of position - Either English or French 31 41 14 7 7 0 0 73 14 29
2014 Language requirement of position - Bilingual 24 41 15 11 7 1 0 66 19 210
2014 Language requirement of position - Unilingual English 27 30 17 13 8 5 1 60 22 78
2014 Language requirement of position - Either English or French 23 46 15 8 4 0 4 72 12 26
2011 Language requirement of position - Bilingual 28 45 9 12 4 1 0 74 16 194
2011 Language requirement of position - Unilingual English 22 39 20 12 5 2 0 62 18 97
2011 Language requirement of position - Either English or French 10 52 14 10 10 3 0 64 21 29
2008 Language requirement of position - Bilingual 15 34 19 21 8 2 1 51 30 183
2008 Language requirement of position - Unilingual English 15 38 21 12 13 1 0 55 25 78
2008 Language requirement of position - Either English or French 35 25 15 10 15 0 0 60 25 20
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 37 5 5 0 0 0 89 5 208
2017 Language requirement of position - Unilingual English 56 32 5 2 4 0 1 90 6 107
2017 Language requirement of position - Either English or French 50 46 0 3 0 0 0 97 3 30
2014 Language requirement of position - Bilingual 49 37 5 5 3 1 0 87 8 211
2014 Language requirement of position - Unilingual English 42 41 9 5 3 0 0 83 8 78
2014 Language requirement of position - Either English or French 50 35 12 0 4 0 0 85 4 26
2011 Language requirement of position - Bilingual 46 45 6 3 0 0 0 91 3 194
2011 Language requirement of position - Unilingual English 40 40 15 4 1 0 0 80 5 98
2011 Language requirement of position - Either English or French 24 66 3 3 3 0 0 90 7 29

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 30 8 5 0 0 0 86 6 207
2017 Language requirement of position - Unilingual English 58 29 7 5 1 0 0 87 6 107
2017 Language requirement of position - Either English or French 67 30 3 0 0 0 0 97 0 30
2014 Language requirement of position - Bilingual 53 32 7 4 1 2 0 87 6 212
2014 Language requirement of position - Unilingual English 60 27 8 3 0 3 0 89 3 78
2014 Language requirement of position - Either English or French 65 27 4 0 4 0 0 92 4 26
2011 Language requirement of position - Bilingual 54 32 6 6 1 1 1 87 7 195
2011 Language requirement of position - Unilingual English 44 33 15 3 0 4 1 81 3 98
2011 Language requirement of position - Either English or French 34 41 14 3 3 3 0 79 7 29

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 31 12 7 4 1 0 77 11 208
2017 Language requirement of position - Unilingual English 46 31 13 4 4 2 1 79 8 107
2017 Language requirement of position - Either English or French 37 40 7 6 3 3 3 82 11 30
2014 Language requirement of position - Bilingual 50 31 8 6 4 1 0 82 10 212
2014 Language requirement of position - Unilingual English 42 31 14 9 4 0 0 73 13 78
2014 Language requirement of position - Either English or French 50 35 0 8 8 0 0 85 15 26
2011 Language requirement of position - Bilingual 44 31 9 9 4 3 2 78 13 195
2011 Language requirement of position - Unilingual English 43 32 17 4 0 4 0 78 4 98
2011 Language requirement of position - Either English or French 38 28 21 10 3 0 0 66 14 29
2008 Language requirement of position - Bilingual 40 36 8 9 5 1 1 78 14 183
2008 Language requirement of position - Unilingual English 41 32 9 10 3 4 1 77 14 78
2008 Language requirement of position - Either English or French 50 25 20 5 0 0 0 75 5 20

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 39 12 2 1 1 0 86 3 207
2017 Language requirement of position - Unilingual English 49 32 10 5 1 2 1 84 6 106
2017 Language requirement of position - Either English or French 33 43 13 7 3 0 0 77 10 30
2014 Language requirement of position - Bilingual 38 36 10 9 3 3 0 77 12 212
2014 Language requirement of position - Unilingual English 32 40 15 3 3 6 1 78 6 78
2014 Language requirement of position - Either English or French 27 50 4 8 0 8 4 87 9 26
2011 Language requirement of position - Bilingual 36 35 13 7 3 5 0 75 11 195
2011 Language requirement of position - Unilingual English 27 38 23 3 3 6 0 68 7 98
2011 Language requirement of position - Either English or French 24 34 28 3 3 7 0 63 7 29

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 21 13 15 20 8 2 46 39 207
2017 Language requirement of position - Unilingual English 24 23 12 19 13 6 4 52 35 107
2017 Language requirement of position - Either English or French 13 30 17 17 3 7 13 54 25 30
2014 Language requirement of position - Bilingual 20 19 14 15 17 11 5 46 37 212
2014 Language requirement of position - Unilingual English 17 18 18 22 13 9 4 40 40 78
2014 Language requirement of position - Either English or French 23 15 4 27 15 8 8 45 50 26
2011 Language requirement of position - Bilingual 13 20 16 12 19 10 10 42 38 195
2011 Language requirement of position - Unilingual English 10 20 24 19 8 13 6 37 33 97
2011 Language requirement of position - Either English or French 7 31 17 17 21 7 0 41 41 29

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 59 28 7 3 2 1 0 88 6 208
2017 Language requirement of position - Unilingual English 70 17 4 5 2 1 3 90 7 108
2017 Language requirement of position - Either English or French 77 20 3 0 0 0 0 97 0 30
2014 Language requirement of position - Bilingual 65 24 3 6 1 0 0 89 8 211
2014 Language requirement of position - Unilingual English 65 15 5 8 2 1 3 84 11 78
2014 Language requirement of position - Either English or French 73 15 4 8 0 0 0 88 8 26

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 75 17 3 1 1 1 1 94 2 208
2017 Language requirement of position - Unilingual English 79 13 3 0 1 1 4 96 1 108
2017 Language requirement of position - Either English or French 77 23 0 0 0 0 0 100 0 30
2014 Language requirement of position - Bilingual 78 16 3 1 0 1 0 95 1 211
2014 Language requirement of position - Unilingual English 77 12 4 5 1 0 1 90 6 77
2014 Language requirement of position - Either English or French 77 12 4 8 0 0 0 88 8 26
2011 Language requirement of position - Bilingual 66 19 7 4 1 2 1 87 5 195
2011 Language requirement of position - Unilingual English 73 15 5 1 0 2 3 94 1 98
2011 Language requirement of position - Either English or French 55 34 3 0 0 0 7 96 0 29
2008 Language requirement of position - Bilingual 60 21 8 5 4 1 2 83 9 183
2008 Language requirement of position - Unilingual English 67 13 12 0 3 3 4 85 3 78
2008 Language requirement of position - Either English or French 75 15 5 0 0 0 5 95 0 20

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 39 39 11 7 4 0 0 78 11 206
2017 Language requirement of position - Unilingual English 40 28 10 12 9 1 0 68 22 108
2017 Language requirement of position - Either English or French 57 33 6 0 3 0 0 90 3 30
2014 Language requirement of position - Bilingual 38 34 10 11 5 1 0 73 17 212
2014 Language requirement of position - Unilingual English 33 37 15 13 1 0 0 70 14 78
2014 Language requirement of position - Either English or French 46 27 4 8 15 0 0 73 23 26
2011 Language requirement of position - Bilingual 36 32 13 10 7 1 1 70 17 194
2011 Language requirement of position - Unilingual English 23 39 16 11 9 1 0 63 21 98
2011 Language requirement of position - Either English or French 10 41 14 17 14 3 0 54 32 29
2008 Language requirement of position - Bilingual 21 37 13 17 11 2 0 59 28 183
2008 Language requirement of position - Unilingual English 18 40 12 18 10 1 1 59 29 78
2008 Language requirement of position - Either English or French 25 30 20 20 5 0 0 55 25 20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 30 15 18 13 1 3 52 33 208
2017 Language requirement of position - Unilingual English 19 30 10 20 17 3 1 51 38 108
2017 Language requirement of position - Either English or French 30 30 17 3 13 7 0 64 18 30
2014 Language requirement of position - Bilingual 22 22 17 21 16 1 1 46 37 212
2014 Language requirement of position - Unilingual English 27 22 10 19 15 4 3 52 37 78
2014 Language requirement of position - Either English or French 27 19 4 15 31 4 0 48 48 26
2011 Language requirement of position - Bilingual 22 27 13 21 13 2 3 51 35 195
2011 Language requirement of position - Unilingual English 15 23 21 21 17 1 0 39 39 98
2011 Language requirement of position - Either English or French 3 21 24 24 24 3 0 25 50 29
2008 Language requirement of position - Bilingual 7 29 16 20 27 1 1 36 47 182
2008 Language requirement of position - Unilingual English 8 38 21 18 12 3 1 48 31 78
2008 Language requirement of position - Either English or French 5 20 20 25 20 0 10 28 50 20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 39 17 7 0 2 0 75 8 207
2017 Language requirement of position - Unilingual English 32 42 14 6 3 2 1 76 9 108
2017 Language requirement of position - Either English or French 30 56 3 3 0 3 3 93 4 30

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 32 9 3 0 1 0 88 3 206
2017 Language requirement of position - Unilingual English 53 31 9 1 4 2 0 86 5 108
2017 Language requirement of position - Either English or French 47 43 0 3 3 0 3 93 7 30
2014 Language requirement of position - Bilingual 60 28 6 2 0 4 0 92 2 212
2014 Language requirement of position - Unilingual English 53 33 9 3 1 1 0 87 4 78
2014 Language requirement of position - Either English or French 58 27 4 4 8 0 0 85 12 26

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 35 9 2 1 0 0 87 4 208
2017 Language requirement of position - Unilingual English 56 31 9 1 2 2 0 89 3 108
2017 Language requirement of position - Either English or French 54 43 3 0 0 0 0 97 0 30
2014 Language requirement of position - Bilingual 59 36 3 1 0 1 0 96 1 212
2014 Language requirement of position - Unilingual English 50 29 13 6 0 1 0 80 7 78
2014 Language requirement of position - Either English or French 62 23 4 0 8 4 0 88 8 26
2011 Language requirement of position - Bilingual 49 37 10 2 2 1 0 87 4 194
2011 Language requirement of position - Unilingual English 39 37 14 8 0 1 0 77 8 97
2011 Language requirement of position - Either English or French 31 55 7 3 3 0 0 86 7 29

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 59 29 7 2 2 0 0 88 4 208
2017 Language requirement of position - Unilingual English 67 23 7 1 2 0 0 90 3 108
2017 Language requirement of position - Either English or French 64 36 0 0 0 0 0 100 0 30
2014 Language requirement of position - Bilingual 67 29 2 1 0 0 0 97 1 211
2014 Language requirement of position - Unilingual English 61 31 6 0 1 0 0 92 1 78
2014 Language requirement of position - Either English or French 50 27 8 4 8 0 4 80 12 26
2011 Language requirement of position - Bilingual 60 31 5 3 2 0 0 91 4 193
2011 Language requirement of position - Unilingual English 56 31 8 4 1 0 0 87 5 98
2011 Language requirement of position - Either English or French 31 41 14 7 7 0 0 72 14 29
2008 Language requirement of position - Bilingual 47 34 9 6 4 0 0 81 10 183
2008 Language requirement of position - Unilingual English 54 35 5 5 1 0 0 88 6 78
2008 Language requirement of position - Either English or French 58 32 0 11 0 0 0 89 11 19

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 27 12 6 2 1 0 80 8 208
2017 Language requirement of position - Unilingual English 56 27 9 4 5 0 0 83 8 108
2017 Language requirement of position - Either English or French 57 33 10 0 0 0 0 90 0 30
2014 Language requirement of position - Bilingual 49 30 14 5 2 0 0 79 7 212
2014 Language requirement of position - Unilingual English 49 31 10 8 3 0 0 79 10 78
2014 Language requirement of position - Either English or French 46 23 8 12 8 4 0 72 20 26
2011 Language requirement of position - Bilingual 43 29 15 8 4 1 0 73 12 195
2011 Language requirement of position - Unilingual English 43 30 13 12 1 1 0 73 13 98
2011 Language requirement of position - Either English or French 17 41 10 14 17 0 0 59 31 29

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 28 12 5 2 0 0 81 7 208
2017 Language requirement of position - Unilingual English 54 30 12 0 5 0 0 83 5 108
2017 Language requirement of position - Either English or French 60 27 10 3 0 0 0 87 3 30
2014 Language requirement of position - Bilingual 49 31 12 6 1 0 0 81 7 212
2014 Language requirement of position - Unilingual English 49 37 3 9 1 0 1 87 10 78
2014 Language requirement of position - Either English or French 46 19 4 19 8 0 4 68 28 26
2011 Language requirement of position - Bilingual 46 32 10 9 3 0 0 78 12 195
2011 Language requirement of position - Unilingual English 38 38 14 8 2 0 0 76 10 98
2011 Language requirement of position - Either English or French 14 45 14 14 14 0 0 59 28 29
2008 Language requirement of position - Bilingual 32 41 13 9 5 0 0 73 14 182
2008 Language requirement of position - Unilingual English 46 40 4 5 5 0 0 86 10 78
2008 Language requirement of position - Either English or French 55 15 15 5 10 0 0 70 15 20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 22 17 8 4 1 0 70 13 207
2017 Language requirement of position - Unilingual English 49 25 10 7 6 1 2 76 13 108
2017 Language requirement of position - Either English or French 37 30 17 3 7 7 0 71 11 30
2014 Language requirement of position - Bilingual 40 24 13 14 6 4 0 66 21 212
2014 Language requirement of position - Unilingual English 42 23 17 9 8 1 0 66 17 78
2014 Language requirement of position - Either English or French 46 15 12 8 15 0 4 64 24 26
2011 Language requirement of position - Bilingual 35 28 13 11 8 3 1 66 20 195
2011 Language requirement of position - Unilingual English 36 26 16 13 6 3 0 63 20 98
2011 Language requirement of position - Either English or French 17 24 24 10 21 0 3 43 32 29
2008 Language requirement of position - Bilingual 29 23 15 18 11 4 0 54 30 183
2008 Language requirement of position - Unilingual English 41 31 12 8 6 1 1 74 14 78
2008 Language requirement of position - Either English or French 40 15 15 20 0 5 5 61 22 20
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 39 34 208
2017 Language requirement of position - Unilingual English 22 37 41 108
2017 Language requirement of position - Either English or French 23 37 40 30
2014 Language requirement of position - Bilingual 29 36 35 212
2014 Language requirement of position - Unilingual English 24 40 36 78
2014 Language requirement of position - Either English or French 27 46 27 26
2011 Language requirement of position - Bilingual 34 35 30 195
2011 Language requirement of position - Unilingual English 18 37 45 98
2011 Language requirement of position - Either English or French 34 31 34 29

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 25 42 7 5 9 56
2017 Language requirement of position - Unilingual English 8 21 30 17 15 8 23
2014 Language requirement of position - Bilingual 8 21 51 18 9999 2 61
2014 Language requirement of position - Unilingual English 16 16 42 27 9999 0 19
2011 Language requirement of position - Bilingual 12 15 57 3 9999 13 67
2011 Language requirement of position - Unilingual English 6 17 33 11 9999 33 18
2011 Language requirement of position - Either English or French 20 10 60 0 9999 10 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 11 89 206
2017 Language requirement of position - Unilingual English 11 89 108
2017 Language requirement of position - Either English or French 0 100 30
2014 Language requirement of position - Bilingual 10 90 210
2014 Language requirement of position - Unilingual English 17 83 78
2014 Language requirement of position - Either English or French 19 81 26

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 22
2017 Language requirement of position - Unilingual English 58 12
2014 Language requirement of position - Bilingual 41 22

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 64 22
2017 Language requirement of position - Unilingual English 83 12
2014 Language requirement of position - Bilingual 77 22
2014 Language requirement of position - Unilingual English 54 13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22
2017 Language requirement of position - Unilingual English 0 12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22
2017 Language requirement of position - Unilingual English 0 12
2014 Language requirement of position - Bilingual 0 22
2014 Language requirement of position - Unilingual English 0 13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22
2017 Language requirement of position - Unilingual English 0 12
2014 Language requirement of position - Unilingual English 0 13

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22
2017 Language requirement of position - Unilingual English 0 12
2014 Language requirement of position - Bilingual 0 22
2014 Language requirement of position - Unilingual English 0 13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 22
2017 Language requirement of position - Unilingual English 50 12
2014 Language requirement of position - Bilingual 27 22

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 22
2017 Language requirement of position - Unilingual English 67 12
2014 Language requirement of position - Bilingual 45 22
2014 Language requirement of position - Unilingual English 54 13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 22
2017 Language requirement of position - Unilingual English 42 12
2014 Language requirement of position - Bilingual 41 22
2014 Language requirement of position - Unilingual English 38 13

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 22
2017 Language requirement of position - Unilingual English 58 12
2014 Language requirement of position - Bilingual 45 22
2014 Language requirement of position - Unilingual English 62 13

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 22
2017 Language requirement of position - Unilingual English 50 12
2014 Language requirement of position - Bilingual 32 22
2014 Language requirement of position - Unilingual English 38 13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 22
2017 Language requirement of position - Unilingual English 58 12
2014 Language requirement of position - Bilingual 55 22
2014 Language requirement of position - Unilingual English 54 13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 22
2017 Language requirement of position - Unilingual English 50 12
2014 Language requirement of position - Bilingual 27 22
2014 Language requirement of position - Unilingual English 46 13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22
2017 Language requirement of position - Unilingual English 0 12
2014 Language requirement of position - Bilingual 0 22
2014 Language requirement of position - Unilingual English 0 13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 22
2017 Language requirement of position - Unilingual English 67 12
2014 Language requirement of position - Bilingual 45 22
2014 Language requirement of position - Unilingual English 46 13

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 12
2014 Language requirement of position - Bilingual 23 22
2014 Language requirement of position - Unilingual English 38 13

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 22
2017 Language requirement of position - Unilingual English 75 12
2014 Language requirement of position - Bilingual 45 22
2014 Language requirement of position - Unilingual English 69 13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 22
2017 Language requirement of position - Unilingual English 42 12
2014 Language requirement of position - Bilingual 32 22

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22
2017 Language requirement of position - Unilingual English 0 12
2014 Language requirement of position - Bilingual 0 22
2014 Language requirement of position - Unilingual English 0 13

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22
2017 Language requirement of position - Unilingual English 0 12

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22
2017 Language requirement of position - Unilingual English 0 12
2014 Language requirement of position - Bilingual 0 22

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 12

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22
2014 Language requirement of position - Unilingual English 0 13

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 22
2014 Language requirement of position - Bilingual 27 22

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 12
2014 Language requirement of position - Bilingual 23 22

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 22
2014 Language requirement of position - Bilingual 50 22
2014 Language requirement of position - Unilingual English 42 12

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 22
2017 Language requirement of position - Unilingual English 58 12
2014 Language requirement of position - Bilingual 59 22

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22
2017 Language requirement of position - Unilingual English 0 12
2014 Language requirement of position - Bilingual 0 22
2014 Language requirement of position - Unilingual English 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 68 22
2017 Language requirement of position - Unilingual English 58 12
2014 Language requirement of position - Bilingual 45 22
2014 Language requirement of position - Unilingual English 42 12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22
2017 Language requirement of position - Unilingual English 0 12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 100 0 22
2017 Language requirement of position - Unilingual English 100 0 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 20 18 5 8 21 6 57 18 208
2017 Language requirement of position - Unilingual English 15 14 16 6 3 33 14 53 17 108
2017 Language requirement of position - Either English or French 20 17 13 3 3 23 20 65 12 30
2014 Language requirement of position - Bilingual 29 12 12 5 4 29 9 67 14 212
2014 Language requirement of position - Unilingual English 22 15 20 9 5 22 6 52 20 78
2014 Language requirement of position - Either English or French 15 12 4 8 15 31 15 50 43 26

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 31 14 8 5 6 0 72 14 208
2017 Language requirement of position - Unilingual English 39 27 20 2 4 8 1 72 6 108
2017 Language requirement of position - Either English or French 37 23 10 3 3 17 6 78 9 30
2014 Language requirement of position - Bilingual 41 29 10 3 3 13 0 81 7 212
2014 Language requirement of position - Unilingual English 39 26 18 12 0 5 1 69 12 78
2014 Language requirement of position - Either English or French 27 23 12 4 12 19 4 65 20 26
2011 Language requirement of position - Bilingual 35 33 18 3 3 9 0 74 6 193
2011 Language requirement of position - Unilingual English 42 27 19 2 0 10 0 76 2 98
2011 Language requirement of position - Either English or French 28 41 14 3 7 3 3 74 11 29
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 5 12 4 2 1 3 73 70 14 208
2017 Language requirement of position - Unilingual English 7 12 4 0 2 5 70 78 7 108
2017 Language requirement of position - Either English or French 3 13 3 13 3 7 57 45 46 30
2014 Language requirement of position - Bilingual 3 6 5 2 1 2 80 51 22 212
2014 Language requirement of position - Unilingual English 4 6 4 1 0 6 78 67 8 78
2014 Language requirement of position - Either English or French 4 0 8 8 8 8 65 14 57 26
2011 Language requirement of position - Bilingual 5 9 3 2 2 5 75 69 15 194
2011 Language requirement of position - Unilingual English 2 7 9 3 1 3 74 41 18 97
2011 Language requirement of position - Either English or French 3 17 10 0 7 10 52 55 18 29
2008 Language requirement of position - Bilingual 4 10 4 5 2 4 71 58 27 183
2008 Language requirement of position - Unilingual English 8 15 6 6 5 12 47 56 28 78
2008 Language requirement of position - Either English or French 0 15 0 0 5 5 75 75 25 20

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 3 3 3 0 1 7 82 54 17 207
2017 Language requirement of position - Unilingual English 5 4 5 1 1 10 75 55 12 108
2017 Language requirement of position - Either English or French 3 0 13 0 3 13 67 17 17 30
2014 Language requirement of position - Bilingual 1 2 3 0 0 2 90 44 13 212
2014 Language requirement of position - Unilingual English 1 3 4 0 0 4 88 50 0 78
2014 Language requirement of position - Either English or French 0 0 8 0 4 8 81 0 33 26
2011 Language requirement of position - Bilingual 2 3 4 1 1 4 88 47 12 193
2011 Language requirement of position - Unilingual English 1 3 5 0 1 5 85 40 10 97
2011 Language requirement of position - Either English or French 0 3 3 0 0 14 79 50 0 29

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 7 4 1 1 5 73 70 11 207
2017 Language requirement of position - Unilingual English 12 5 5 0 0 9 70 79 0 108
2017 Language requirement of position - Either English or French 7 7 17 0 0 7 63 45 0 30
2014 Language requirement of position - Bilingual 6 4 4 0 0 4 82 73 0 212
2014 Language requirement of position - Unilingual English 6 5 3 0 0 5 81 82 0 78
2014 Language requirement of position - Either English or French 0 0 8 0 4 19 69 0 33 26
2011 Language requirement of position - Bilingual 7 4 4 0 1 6 78 67 7 194
2011 Language requirement of position - Unilingual English 3 8 5 0 1 6 76 65 6 97
2011 Language requirement of position - Either English or French 7 10 3 0 3 17 59 71 14 29
2008 Language requirement of position - Bilingual 5 9 6 2 1 6 70 60 14 183
2008 Language requirement of position - Unilingual English 13 10 9 3 0 19 46 67 7 78
2008 Language requirement of position - Either English or French 5 10 0 0 0 5 80 100 0 20

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 7 4 1 1 5 73 71 11 205
2017 Language requirement of position - Unilingual English 9 6 5 0 0 11 70 77 0 108
2017 Language requirement of position - Either English or French 7 7 17 0 0 7 63 45 0 30
2014 Language requirement of position - Bilingual 6 5 4 0 0 4 81 74 0 212
2014 Language requirement of position - Unilingual English 8 3 4 0 0 7 79 73 0 77
2014 Language requirement of position - Either English or French 0 4 4 0 4 19 69 33 33 26
2011 Language requirement of position - Bilingual 6 4 4 0 1 7 79 71 4 194
2011 Language requirement of position - Unilingual English 2 7 6 0 0 7 77 60 0 97
2011 Language requirement of position - Either English or French 0 17 3 0 3 17 59 71 14 29
2008 Language requirement of position - Bilingual 9 12 7 2 1 3 66 68 11 182
2008 Language requirement of position - Unilingual English 19 14 9 1 1 8 47 74 6 78
2008 Language requirement of position - Either English or French 15 5 15 0 0 5 60 57 0 20
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 7 93 206
2017 Language requirement of position - Unilingual English 6 94 108
2014 Language requirement of position - Bilingual 4 96 211

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 86 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 14

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 57 14

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 57 14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 57 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 64 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 100 0 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 17 16 1 3 29 8 67 7 208
2017 Language requirement of position - Unilingual English 16 14 15 2 2 41 11 62 8 108
2017 Language requirement of position - Either English or French 17 17 20 0 3 20 23 59 6 30
2014 Language requirement of position - Bilingual 28 15 9 0 2 38 8 80 4 212
2014 Language requirement of position - Unilingual English 13 13 18 1 1 44 10 56 6 78
2014 Language requirement of position - Either English or French 27 4 12 4 4 42 8 62 15 26

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 29 14 3 3 6 1 78 7 208
2017 Language requirement of position - Unilingual English 41 33 9 2 2 10 3 85 4 108
2017 Language requirement of position - Either English or French 30 30 13 0 3 13 10 78 4 30
2014 Language requirement of position - Bilingual 41 31 9 0 2 16 1 87 3 212
2014 Language requirement of position - Unilingual English 45 24 17 1 0 11 1 79 1 78
2014 Language requirement of position - Either English or French 42 15 4 8 4 23 4 79 16 26
2011 Language requirement of position - Bilingual 45 29 13 2 1 10 0 82 3 193
2011 Language requirement of position - Unilingual English 43 28 14 3 1 11 0 79 5 98
2011 Language requirement of position - Either English or French 24 55 14 0 0 7 0 85 0 29
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 25 12 7 3 0 3 77 11 207
2017 Language requirement of position - Unilingual English 46 29 10 6 6 1 2 77 12 108
2017 Language requirement of position - Either English or French 27 37 17 7 10 0 3 66 17 30

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 31 28 11 4 0 2 56 15 207
2017 Language requirement of position - Unilingual English 23 37 25 9 5 1 1 61 14 108
2017 Language requirement of position - Either English or French 26 37 17 7 10 0 3 65 17 30

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 30 23 5 2 0 3 68 8 206
2017 Language requirement of position - Unilingual English 39 37 11 8 3 1 1 78 11 108
2017 Language requirement of position - Either English or French 46 23 13 3 7 0 7 75 11 30

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 37 24 9 4 1 1 63 13 208
2017 Language requirement of position - Unilingual English 29 27 21 11 8 2 1 58 20 108
2017 Language requirement of position - Either English or French 36 30 7 7 13 0 7 71 22 30

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 27 7 1 1 0 8 90 2 206
2017 Language requirement of position - Unilingual English 69 17 6 4 1 1 3 89 5 108
2017 Language requirement of position - Either English or French 67 10 7 10 3 0 3 79 14 30

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 28 18 5 3 0 1 73 8 208
2017 Language requirement of position - Unilingual English 46 31 11 6 5 0 1 78 11 107
2017 Language requirement of position - Either English or French 36 37 13 7 7 0 0 73 13 30

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 34 17 8 2 0 2 72 10 208
2017 Language requirement of position - Unilingual English 37 31 18 6 6 0 4 70 12 107
2017 Language requirement of position - Either English or French 37 30 23 3 3 0 3 69 7 30

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 33 20 10 3 0 2 66 13 206
2017 Language requirement of position - Unilingual English 33 34 9 10 11 1 1 69 22 107
2017 Language requirement of position - Either English or French 53 23 7 7 3 0 7 82 11 30

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 31 14 9 3 0 2 74 12 208
2017 Language requirement of position - Unilingual English 43 26 12 6 11 0 2 70 18 107
2017 Language requirement of position - Either English or French 50 23 10 6 3 0 7 79 11 30

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 34 14 5 3 0 2 77 8 207
2017 Language requirement of position - Unilingual English 48 27 11 7 3 0 3 78 11 106
2017 Language requirement of position - Either English or French 43 37 7 3 3 0 7 86 7 30

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 69 17 8 2 1 0 2 88 3 208
2017 Language requirement of position - Unilingual English 73 18 6 1 1 0 2 93 2 108
2017 Language requirement of position - Either English or French 63 17 10 3 3 0 3 83 7 30

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 76 11 6 2 2 0 2 89 4 207
2017 Language requirement of position - Unilingual English 79 12 5 0 3 1 1 93 3 108
2017 Language requirement of position - Either English or French 67 13 7 10 0 0 3 83 10 30

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 35 9 2 1 0 1 88 3 208
2017 Language requirement of position - Unilingual English 63 20 7 5 4 0 1 84 8 108
2017 Language requirement of position - Either English or French 57 23 17 0 0 0 3 83 0 30

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 60 21 10 4 3 0 1 82 8 208
2017 Language requirement of position - Unilingual English 66 15 7 6 6 0 1 81 11 108
2017 Language requirement of position - Either English or French 63 7 10 17 0 0 3 72 17 30

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 17 3 3 1 0 21 91 5 208
2017 Language requirement of position - Unilingual English 57 11 3 1 0 0 29 95 1 108
2017 Language requirement of position - Either English or French 56 17 0 7 0 0 20 92 8 30

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 76 12 4 1 1 0 5 93 3 208
2017 Language requirement of position - Unilingual English 85 7 3 1 0 0 5 96 1 107
2017 Language requirement of position - Either English or French 80 10 0 0 3 0 7 96 4 30

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 69 19 4 2 2 0 3 91 4 208
2017 Language requirement of position - Unilingual English 72 15 6 3 2 1 3 90 5 108
2017 Language requirement of position - Either English or French 70 13 3 7 3 0 3 86 10 30

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 26 15 4 1 0 1 80 5 208
2017 Language requirement of position - Unilingual English 50 31 12 5 1 0 2 82 6 108
2017 Language requirement of position - Either English or French 37 40 17 3 3 0 0 77 7 30

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 43 37 6 1 0 0 56 8 208
2017 Language requirement of position - Unilingual English 17 39 33 6 3 0 2 57 9 108
2017 Language requirement of position - Either English or French 20 57 20 0 3 0 0 77 3 30

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 4 13 38 31 14 0 0 46 17 208
2017 Language requirement of position - Unilingual English 2 15 45 23 15 0 1 38 17 108
2017 Language requirement of position - Either English or French 3 3 27 43 23 0 0 67 7 30

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 54 15 5 2 0 0 78 7 208
2017 Language requirement of position - Unilingual English 29 43 12 10 4 1 1 74 14 108
2017 Language requirement of position - Either English or French 30 40 13 10 3 3 0 72 14 30

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 46 14 11 2 2 0 72 14 208
2017 Language requirement of position - Unilingual English 26 45 17 6 5 2 1 73 10 108
2017 Language requirement of position - Either English or French 33 46 13 0 7 0 0 80 7 30
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 14 86 207
2017 Language requirement of position - Unilingual English 14 86 108
2014 Language requirement of position - Bilingual 13 87 212
2014 Language requirement of position - Unilingual English 8 92 78

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 87 13 30
2017 Language requirement of position - Unilingual English 87 13 14
2014 Language requirement of position - Bilingual 63 37 27

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 62 31 4 4 0 0 0 92 4 26
2017 Language requirement of position - Unilingual English 39 45 0 8 0 0 8 92 8 12
2014 Language requirement of position - Bilingual 65 24 6 6 0 0 0 88 6 17
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 59 22 8 4 4 3 0 61 39 208
2017 Language requirement of position - Unilingual English 55 24 7 6 2 5 2 59 41 108
2017 Language requirement of position - Either English or French 37 27 23 3 7 3 0 38 62 30

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 77
2017 Language requirement of position - Unilingual English 24 41
2017 Language requirement of position - Either English or French 24 17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 21 77
2017 Language requirement of position - Unilingual English 12 41
2017 Language requirement of position - Either English or French 11 17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 77
2017 Language requirement of position - Unilingual English 7 41
2017 Language requirement of position - Either English or French 6 17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 77
2017 Language requirement of position - Unilingual English 29 41
2017 Language requirement of position - Either English or French 53 17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 4 77
2017 Language requirement of position - Unilingual English 5 41
2017 Language requirement of position - Either English or French 6 17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 77
2017 Language requirement of position - Unilingual English 49 41
2017 Language requirement of position - Either English or French 29 17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 62 10 1 4 6 77
2017 Language requirement of position - Unilingual English 29 51 10 0 5 5 41
2017 Language requirement of position - Either English or French 17 53 30 0 0 0 17

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 19 5 9 6 0 11 76 18 78
2017 Language requirement of position - Unilingual English 43 35 5 7 0 0 9 87 8 42
2017 Language requirement of position - Either English or French 39 33 17 0 0 0 11 81 0 18

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 5 9 5 16 5 51 32 48 78
2017 Language requirement of position - Unilingual English 7 14 9 2 15 7 45 45 36 42
2017 Language requirement of position - Either English or French 17 6 11 6 22 6 33 37 45 18
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