2017 Public Service Employee Survey Results for Financial Transactions and Reports Analysis Centre of Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	25	3	6	0	3	91	6	35
2017	3 to 10 years in the federal public service	51	39	4	4	3	0	90	6	140
2017	11 to 20 years in the federal public service	43	43	4	9	2	0	85	10	124
2017	More than 20 years in the federal public service	68	26	0	5	0	0	95	5	38
2014	Less than 3 years in the federal public service	55	30	0	10	5	0	85	15	20
2014	3 to 10 years in the federal public service	51	41	2	5	2	0	91	7	152
2014	11 to 20 years in the federal public service	46	44	1	5	3	0	91	8	99
2014	More than 20 years in the federal public service	53	35	6	0	6	0	88	6	34
2011	Less than 3 years in the federal public service	46	37	0	12	5	0	83	17	41
2011	3 to 10 years in the federal public service	38	43	4	11	4	0	81	15	183
2011	11 to 20 years in the federal public service	42	44	3	9	2	0	86	11	66
2011	More than 20 years in the federal public service	70	27	0	0	3	0	97	3	33
2008	Less than 3 years in the federal public service	47	40	2	7	5	0	86	12	58
2008	3 to 10 years in the federal public service	43	43	4	7	2	0	87	9	145
2008	11 to 20 years in the federal public service	44	44	2	9	0	0	89	9	45
2008	More than 20 years in the federal public service	78	19	0	0	4	0	96	4	27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	89	6	3	3	0	0	0	94	3	35
2017	3 to 10 years in the federal public service	75	17	1	4	1	2	0	94	5	140
2017	11 to 20 years in the federal public service	77	13	6	2	1	1	0	91	3	123
2017	More than 20 years in the federal public service	71	21	5	3	0	0	0	92	3	38
2014	Less than 3 years in the federal public service	75	15	0	0	0	5	5	100	0	20
2014	3 to 10 years in the federal public service	75	18	3	2	1	0	0	93	3	152
2014	11 to 20 years in the federal public service	66	22	7	1	2	1	1	90	3	99
2014	More than 20 years in the federal public service	59	24	3	3	6	0	6	88	9	34
2011	Less than 3 years in the federal public service	68	22	0	5	5	0	0	90	10	41
2011	3 to 10 years in the federal public service	71	17	5	3	3	0	0	89	6	183
2011	11 to 20 years in the federal public service	61	24	2	11	2	2	0	86	12	66
2011	More than 20 years in the federal public service	73	18	6	0	3	0	0	91	3	33
2008	Less than 3 years in the federal public service	69	9	5	12	3	2	0	79	16	58
2008	3 to 10 years in the federal public service	68	17	6	5	5	0	1	85	10	145
2008	11 to 20 years in the federal public service	71	13	2	7	7	0	0	84	13	45
2008	More than 20 years in the federal public service	89	11	0	0	0	0	0	100	0	27

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	92	6	3	0	0	0	0	97	0	35
2017	3 to 10 years in the federal public service	70	19	4	6	2	0	0	88	8	140
2017	11 to 20 years in the federal public service	65	20	7	4	4	0	0	85	8	123
2017	More than 20 years in the federal public service	76	13	0	11	0	0	0	89	11	38
2014	Less than 3 years in the federal public service	70	30	0	0	0	0	0	100	0	20
2014	3 to 10 years in the federal public service	75	15	3	2	5	0	0	90	7	151
2014	11 to 20 years in the federal public service	60	24	5	7	4	0	0	84	11	99
2014	More than 20 years in the federal public service	65	27	0	3	3	0	3	94	6	34
2011	Less than 3 years in the federal public service	73	12	5	7	0	2	0	88	8	41
2011	3 to 10 years in the federal public service	66	18	7	4	5	0	1	84	9	183
2011	11 to 20 years in the federal public service	61	21	3	9	6	0	0	82	15	66
2011	More than 20 years in the federal public service	70	24	0	3	0	0	3	97	3	33
2008	Less than 3 years in the federal public service	60	21	5	9	2	0	4	84	11	57
2008	3 to 10 years in the federal public service	66	15	6	8	6	0	0	81	14	145
2008	11 to 20 years in the federal public service	62	22	9	2	4	0	0	84	7	45
2008	More than 20 years in the federal public service	93	4	4	0	0	0	0	96	0	27

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	20	0	9	0	0	91	9	35
2017	3 to 10 years in the federal public service	57	35	2	4	3	0	92	6	140
2017	11 to 20 years in the federal public service	54	34	4	7	1	0	88	8	124
2017	More than 20 years in the federal public service	60	29	3	8	0	0	89	8	38
2014	Less than 3 years in the federal public service	75	15	0	5	5	0	90	10	20
2014	3 to 10 years in the federal public service	61	27	3	8	1	0	88	9	152
2014	11 to 20 years in the federal public service	49	28	7	13	2	0	78	15	99
2014	More than 20 years in the federal public service	77	12	9	0	3	0	88	3	34
2011	Less than 3 years in the federal public service	61	32	0	7	0	0	93	7	41
2011	3 to 10 years in the federal public service	51	32	7	7	2	1	84	9	181
2011	11 to 20 years in the federal public service	62	29	2	5	3	0	91	8	66
2011	More than 20 years in the federal public service	82	9	0	9	0	0	91	9	33

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	31	0	12	3	3	85	15	35
2017	3 to 10 years in the federal public service	49	36	3	7	4	0	86	11	140
2017	11 to 20 years in the federal public service	43	40	6	7	3	0	83	10	124
2017	More than 20 years in the federal public service	76	16	0	8	0	0	92	8	38
2014	Less than 3 years in the federal public service	70	20	0	0	10	0	90	10	20
2014	3 to 10 years in the federal public service	45	34	9	11	3	0	78	13	152
2014	11 to 20 years in the federal public service	42	35	9	10	2	1	79	12	99
2014	More than 20 years in the federal public service	56	27	12	3	3	0	83	6	34
2011	Less than 3 years in the federal public service	37	44	7	10	2	0	80	12	41
2011	3 to 10 years in the federal public service	30	38	14	14	5	0	67	19	183
2011	11 to 20 years in the federal public service	41	44	11	2	2	2	86	3	66
2011	More than 20 years in the federal public service	58	27	9	6	0	0	85	6	33
2008	Less than 3 years in the federal public service	28	33	12	19	7	2	61	26	58
2008	3 to 10 years in the federal public service	14	42	16	21	7	0	57	28	145
2008	11 to 20 years in the federal public service	24	36	18	11	11	0	60	22	45
2008	More than 20 years in the federal public service	67	19	11	4	0	0	85	4	27

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	37	3	6	0	0	92	6	35
2017	3 to 10 years in the federal public service	56	31	8	4	0	0	87	4	140
2017	11 to 20 years in the federal public service	52	35	10	3	0	0	87	3	124
2017	More than 20 years in the federal public service	66	26	3	3	3	0	92	5	38
2014	Less than 3 years in the federal public service	70	15	10	5	0	0	85	5	20
2014	3 to 10 years in the federal public service	53	34	7	5	1	0	87	7	152
2014	11 to 20 years in the federal public service	45	41	8	3	2	0	87	5	99
2014	More than 20 years in the federal public service	62	32	6	0	0	0	94	0	34
2011	Less than 3 years in the federal public service	46	44	7	0	2	0	90	2	41
2011	3 to 10 years in the federal public service	36	42	14	7	2	0	78	9	183
2011	11 to 20 years in the federal public service	53	36	9	2	0	0	89	2	66
2011	More than 20 years in the federal public service	91	9	0	0	0	0	100	0	33
2008	Less than 3 years in the federal public service	55	29	3	5	5	2	86	11	58
2008	3 to 10 years in the federal public service	41	41	3	11	4	0	82	15	145
2008	11 to 20 years in the federal public service	47	38	9	7	0	0	84	7	45
2008	More than 20 years in the federal public service	78	19	0	0	4	0	96	4	27

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	34	8	0	0	92	0	35
2017	3 to 10 years in the federal public service	56	36	6	1	1	92	2	140
2017	11 to 20 years in the federal public service	57	33	7	2	0	90	2	124
2017	More than 20 years in the federal public service	68	29	0	0	3	97	3	38
2014	Less than 3 years in the federal public service	55	35	0	5	5	90	10	20
2014	3 to 10 years in the federal public service	53	36	7	3	2	88	5	152
2014	11 to 20 years in the federal public service	50	37	7	4	1	88	5	99
2014	More than 20 years in the federal public service	62	32	6	0	0	94	0	34
2011	Less than 3 years in the federal public service	51	32	7	7	2	83	10	41
2011	3 to 10 years in the federal public service	41	41	10	7	1	82	8	183
2011	11 to 20 years in the federal public service	52	39	5	2	3	91	5	66
2011	More than 20 years in the federal public service	73	27	0	0	0	100	0	33
2008	Less than 3 years in the federal public service	47	34	9	7	3	81	10	58
2008	3 to 10 years in the federal public service	43	45	4	5	3	88	8	145
2008	11 to 20 years in the federal public service	51	47	0	0	2	98	2	45
2008	More than 20 years in the federal public service	74	22	0	0	4	96	4	27

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	37	0	3	0	3	97	3	35
2017	3 to 10 years in the federal public service	65	27	4	4	0	0	92	4	140
2017	11 to 20 years in the federal public service	57	35	6	2	0	0	93	2	124
2017	More than 20 years in the federal public service	71	26	3	0	0	0	97	0	38
2014	Less than 3 years in the federal public service	75	20	0	5	0	0	95	5	20
2014	3 to 10 years in the federal public service	58	33	6	3	1	0	91	3	152
2014	11 to 20 years in the federal public service	58	38	2	2	0	0	96	2	99
2014	More than 20 years in the federal public service	62	30	6	0	3	0	91	3	34

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	20	0	0	3	3	0	97	3	35
2017	3 to 10 years in the federal public service	65	23	5	6	1	0	0	88	7	140
2017	11 to 20 years in the federal public service	64	27	2	7	0	0	0	90	7	124
2017	More than 20 years in the federal public service	58	37	5	0	0	0	0	95	0	38
2014	Less than 3 years in the federal public service	60	25	0	5	0	10	0	94	6	20
2014	3 to 10 years in the federal public service	63	22	7	6	1	1	0	85	7	152
2014	11 to 20 years in the federal public service	55	29	8	6	2	0	0	84	8	99
2014	More than 20 years in the federal public service	59	24	6	9	3	0	0	83	12	34
2011	Less than 3 years in the federal public service	66	29	2	2	0	0	0	95	2	41
2011	3 to 10 years in the federal public service	43	34	7	8	6	1	1	79	15	183
2011	11 to 20 years in the federal public service	47	36	9	6	2	0	0	83	8	66
2011	More than 20 years in the federal public service	64	18	6	12	0	0	0	82	12	33

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	14	11	3	6	0	28	72	12	35
2017	3 to 10 years in the federal public service	44	18	8	14	6	1	8	69	23	140
2017	11 to 20 years in the federal public service	36	19	14	8	10	2	11	63	21	124
2017	More than 20 years in the federal public service	34	18	3	3	8	3	31	80	16	38
2014	Less than 3 years in the federal public service	35	15	15	0	5	0	30	71	7	20
2014	3 to 10 years in the federal public service	56	15	9	6	7	1	7	77	14	152
2014	11 to 20 years in the federal public service	37	21	11	9	6	0	15	69	18	99
2014	More than 20 years in the federal public service	27	27	3	3	9	0	32	79	17	34
2011	Less than 3 years in the federal public service	32	32	15	5	0	7	10	76	6	41
2011	3 to 10 years in the federal public service	37	23	10	14	7	3	5	65	23	182
2011	11 to 20 years in the federal public service	33	23	12	6	11	0	15	66	20	66
2011	More than 20 years in the federal public service	21	18	3	6	12	0	39	65	30	33
2008	Less than 3 years in the federal public service	43	24	9	10	2	2	10	76	14	58
2008	3 to 10 years in the federal public service	38	26	9	12	8	2	6	69	21	144
2008	11 to 20 years in the federal public service	11	22	18	11	13	2	22	44	32	45
2008	More than 20 years in the federal public service	30	7	11	4	11	0	37	59	24	27

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	34	8	6	0	86	6	35
2017	3 to 10 years in the federal public service	48	34	14	4	1	81	5	140
2017	11 to 20 years in the federal public service	44	40	10	6	1	83	6	124
2017	More than 20 years in the federal public service	53	40	5	3	0	92	3	38
2014	Less than 3 years in the federal public service	50	40	5	5	0	90	5	20
2014	3 to 10 years in the federal public service	44	46	3	5	2	90	7	152
2014	11 to 20 years in the federal public service	36	41	11	8	3	78	11	99
2014	More than 20 years in the federal public service	56	27	12	6	0	83	6	34
2011	Less than 3 years in the federal public service	37	49	5	7	2	85	10	41
2011	3 to 10 years in the federal public service	31	38	17	10	4	69	14	183
2011	11 to 20 years in the federal public service	42	41	8	6	3	83	9	66
2011	More than 20 years in the federal public service	67	24	6	3	0	91	3	33
2008	Less than 3 years in the federal public service	43	38	12	3	3	81	7	58
2008	3 to 10 years in the federal public service	36	38	10	9	6	74	15	143
2008	11 to 20 years in the federal public service	47	24	22	7	0	71	7	45
2008	More than 20 years in the federal public service	67	26	7	0	0	93	0	27

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	34	3	9	0	0	0	89	9	35
2017	3 to 10 years in the federal public service	43	38	6	6	7	0	0	81	13	140
2017	11 to 20 years in the federal public service	42	36	11	6	5	0	0	78	10	124
2017	More than 20 years in the federal public service	50	32	13	3	3	0	0	82	5	38
2014	Less than 3 years in the federal public service	50	35	0	5	5	5	0	89	11	20
2014	3 to 10 years in the federal public service	38	34	11	10	6	1	0	73	16	152
2014	11 to 20 years in the federal public service	31	34	14	16	4	0	0	66	20	99
2014	More than 20 years in the federal public service	53	24	15	6	3	0	0	77	9	34
2011	Less than 3 years in the federal public service	39	32	10	10	7	0	2	73	18	41
2011	3 to 10 years in the federal public service	22	40	14	14	9	1	0	63	23	183
2011	11 to 20 years in the federal public service	42	41	9	3	5	0	0	83	8	66
2011	More than 20 years in the federal public service	55	30	6	9	0	0	0	85	9	33

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	45	3	14	0	83	14	35
2017	3 to 10 years in the federal public service	45	39	5	9	2	84	11	140
2017	11 to 20 years in the federal public service	43	36	10	10	2	79	11	124
2017	More than 20 years in the federal public service	53	37	5	5	0	90	5	38

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	20	8	6	0	0	86	6	35
2017	3 to 10 years in the federal public service	61	28	6	2	3	0	89	5	140
2017	11 to 20 years in the federal public service	57	32	5	5	1	0	90	6	124
2017	More than 20 years in the federal public service	66	32	0	3	0	0	97	3	38
2014	Less than 3 years in the federal public service	55	35	5	0	5	0	90	5	20
2014	3 to 10 years in the federal public service	57	31	5	5	2	0	88	7	152
2014	11 to 20 years in the federal public service	53	32	5	5	4	0	86	9	99
2014	More than 20 years in the federal public service	59	27	9	6	0	0	85	6	34
2011	Less than 3 years in the federal public service	51	34	12	2	0	0	85	2	41
2011	3 to 10 years in the federal public service	37	44	11	7	1	1	82	7	183
2011	11 to 20 years in the federal public service	62	33	3	0	2	0	95	2	66
2011	More than 20 years in the federal public service	70	30	0	0	0	0	100	0	33
2008	Less than 3 years in the federal public service	50	36	9	3	2	0	86	5	58
2008	3 to 10 years in the federal public service	48	37	6	6	3	0	85	10	144
2008	11 to 20 years in the federal public service	56	29	13	2	0	0	84	2	45
2008	More than 20 years in the federal public service	67	33	0	0	0	0	100	0	27

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	23	8	6	0	86	6	35
2017	3 to 10 years in the federal public service	45	33	6	11	5	78	16	140
2017	11 to 20 years in the federal public service	40	39	10	5	6	79	10	124
2017	More than 20 years in the federal public service	55	32	5	5	3	87	8	38

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	28	11	3	0	86	3	35
2017	3 to 10 years in the federal public service	68	20	8	4	0	89	4	140
2017	11 to 20 years in the federal public service	58	35	6	1	0	93	1	124
2017	More than 20 years in the federal public service	68	26	3	3	0	95	3	38
2014	Less than 3 years in the federal public service	85	15	0	0	0	100	0	20
2014	3 to 10 years in the federal public service	70	25	2	3	1	95	3	152
2014	11 to 20 years in the federal public service	58	33	7	1	1	91	2	99
2014	More than 20 years in the federal public service	71	20	9	0	0	91	0	34
2011	Less than 3 years in the federal public service	56	34	10	0	0	90	0	41
2011	3 to 10 years in the federal public service	55	34	8	2	2	89	4	183
2011	11 to 20 years in the federal public service	59	32	6	2	2	91	3	66
2011	More than 20 years in the federal public service	85	15	0	0	0	100	0	33

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	43	8	6	3	0	0	83	8	35
2017	3 to 10 years in the federal public service	45	37	9	6	4	0	0	81	9	140
2017	11 to 20 years in the federal public service	40	40	12	7	1	0	1	80	7	123
2017	More than 20 years in the federal public service	55	37	8	0	0	0	0	92	0	38
2014	Less than 3 years in the federal public service	30	50	5	5	0	5	5	89	6	20
2014	3 to 10 years in the federal public service	34	48	7	8	3	0	1	82	11	152
2014	11 to 20 years in the federal public service	45	37	7	4	6	0	0	83	10	99
2014	More than 20 years in the federal public service	59	30	6	6	0	0	0	88	6	34
2011	Less than 3 years in the federal public service	34	44	2	10	5	2	2	82	15	41
2011	3 to 10 years in the federal public service	25	43	14	14	5	0	0	67	19	183
2011	11 to 20 years in the federal public service	39	48	5	8	0	0	0	88	8	66
2011	More than 20 years in the federal public service	67	24	0	6	3	0	0	91	9	33

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	25	8	9	6	0	77	14	35
2017	3 to 10 years in the federal public service	54	28	7	6	6	0	81	11	140
2017	11 to 20 years in the federal public service	40	39	15	6	1	0	79	6	124
2017	More than 20 years in the federal public service	55	32	10	3	0	0	87	3	38
2014	Less than 3 years in the federal public service	65	25	5	0	5	0	90	5	20
2014	3 to 10 years in the federal public service	43	38	8	9	2	1	81	11	152
2014	11 to 20 years in the federal public service	47	30	11	6	5	0	78	11	99
2014	More than 20 years in the federal public service	53	27	14	3	3	0	80	6	34

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	34	3	6	0	0	0	91	6	35
2017	3 to 10 years in the federal public service	51	34	8	4	3	0	0	84	7	140
2017	11 to 20 years in the federal public service	44	38	10	5	2	0	1	83	7	124
2017	More than 20 years in the federal public service	61	34	5	0	0	0	0	95	0	38
2014	Less than 3 years in the federal public service	65	20	10	5	0	0	0	85	5	20
2014	3 to 10 years in the federal public service	50	36	5	7	1	1	1	87	8	152
2014	11 to 20 years in the federal public service	48	33	12	4	3	0	0	81	7	98
2014	More than 20 years in the federal public service	59	32	3	3	3	0	0	91	6	34
2011	Less than 3 years in the federal public service	56	34	0	10	0	0	0	90	10	41
2011	3 to 10 years in the federal public service	39	40	13	5	2	1	0	80	8	183
2011	11 to 20 years in the federal public service	52	35	6	8	0	0	0	86	8	66
2011	More than 20 years in the federal public service	76	18	6	0	0	0	0	94	0	33

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	31	8	3	0	89	3	35
2017	3 to 10 years in the federal public service	57	30	9	1	2	87	4	140
2017	11 to 20 years in the federal public service	52	34	10	4	0	86	4	124
2017	More than 20 years in the federal public service	60	34	3	0	3	95	3	38
2014	Less than 3 years in the federal public service	60	35	0	5	0	95	5	20
2014	3 to 10 years in the federal public service	49	36	8	5	3	85	7	152
2014	11 to 20 years in the federal public service	43	37	12	4	3	81	7	99
2014	More than 20 years in the federal public service	71	15	9	6	0	85	6	34
2011	Less than 3 years in the federal public service	54	34	7	5	0	88	5	41
2011	3 to 10 years in the federal public service	36	43	11	7	2	79	9	183
2011	11 to 20 years in the federal public service	52	36	8	5	0	88	5	66
2011	More than 20 years in the federal public service	85	9	6	0	0	94	0	33
2008	Less than 3 years in the federal public service	48	36	9	3	3	84	7	58
2008	3 to 10 years in the federal public service	43	39	4	10	3	83	13	145
2008	11 to 20 years in the federal public service	56	24	16	4	0	80	4	45
2008	More than 20 years in the federal public service	74	22	4	0	0	96	0	27

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	37	12	0	0	0	88	0	35
2017	3 to 10 years in the federal public service	48	35	11	3	3	0	83	6	140
2017	11 to 20 years in the federal public service	46	38	11	3	1	1	85	4	124
2017	More than 20 years in the federal public service	42	42	5	5	3	3	86	8	38
2014	Less than 3 years in the federal public service	65	25	5	5	0	0	90	5	20
2014	3 to 10 years in the federal public service	43	47	5	4	1	0	90	5	152
2014	11 to 20 years in the federal public service	38	36	16	6	3	0	75	9	99
2014	More than 20 years in the federal public service	32	35	27	0	3	3	70	3	34
2011	Less than 3 years in the federal public service	61	29	10	0	0	0	90	0	41
2011	3 to 10 years in the federal public service	32	42	17	6	3	0	74	9	183
2011	11 to 20 years in the federal public service	26	44	20	9	2	0	70	11	66
2011	More than 20 years in the federal public service	42	24	12	9	9	3	69	19	33
2008	Less than 3 years in the federal public service	41	48	7	2	2	0	90	3	58
2008	3 to 10 years in the federal public service	34	43	12	6	3	1	78	9	145
2008	11 to 20 years in the federal public service	16	31	33	13	7	0	47	20	45
2008	More than 20 years in the federal public service	52	22	15	7	4	0	74	11	27

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	6	18	20	38	0	6	62	19	34
2017	3 to 10 years in the federal public service	9	14	28	24	19	1	5	46	24	138
2017	11 to 20 years in the federal public service	8	12	42	26	10	0	2	36	21	124
2017	More than 20 years in the federal public service	5	16	42	16	13	0	8	31	23	38
2014	Less than 3 years in the federal public service	0	10	45	15	20	5	5	39	11	20
2014	3 to 10 years in the federal public service	7	16	30	28	17	0	2	46	23	150
2014	11 to 20 years in the federal public service	9	22	39	20	8	1	0	29	32	99
2014	More than 20 years in the federal public service	3	21	41	15	20	0	0	35	24	34
2011	Less than 3 years in the federal public service	5	22	32	17	15	5	5	35	30	41
2011	3 to 10 years in the federal public service	8	27	28	24	9	1	3	34	37	183
2011	11 to 20 years in the federal public service	3	28	42	20	6	0	2	27	31	65
2011	More than 20 years in the federal public service	0	18	42	18	21	0	0	39	18	33
2008	Less than 3 years in the federal public service	12	26	34	16	9	0	3	25	39	58
2008	3 to 10 years in the federal public service	10	30	34	16	8	1	2	24	41	145
2008	11 to 20 years in the federal public service	7	38	42	11	2	0	0	13	44	45
2008	More than 20 years in the federal public service	7	7	33	30	22	0	0	52	15	27

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	6	6	20	50	0	6	75	19	34
2017	3 to 10 years in the federal public service	8	11	24	22	30	1	4	55	20	137
2017	11 to 20 years in the federal public service	8	11	27	26	23	2	2	51	21	122
2017	More than 20 years in the federal public service	0	18	26	24	26	0	5	53	19	38
2014	Less than 3 years in the federal public service	0	5	20	20	40	10	5	71	6	20
2014	3 to 10 years in the federal public service	4	8	20	30	35	1	3	67	12	152
2014	11 to 20 years in the federal public service	3	7	29	31	23	2	4	58	11	99
2014	More than 20 years in the federal public service	0	9	21	30	38	3	0	70	9	34
2011	Less than 3 years in the federal public service	2	10	22	24	32	2	7	62	14	41
2011	3 to 10 years in the federal public service	7	14	26	34	14	2	4	51	22	183
2011	11 to 20 years in the federal public service	5	14	26	27	23	3	3	53	19	66
2011	More than 20 years in the federal public service	6	0	21	42	27	0	3	72	6	33
2008	Less than 3 years in the federal public service	14	21	29	19	14	0	3	34	36	58
2008	3 to 10 years in the federal public service	10	30	30	14	13	1	1	28	42	145
2008	11 to 20 years in the federal public service	14	20	48	14	5	0	0	18	34	44
2008	More than 20 years in the federal public service	4	11	30	30	22	4	0	54	15	27

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	17	14	23	31	0	6	57	28	35
2017	3 to 10 years in the federal public service	9	16	29	21	21	1	2	44	26	137
2017	11 to 20 years in the federal public service	7	13	31	25	20	0	3	47	21	122
2017	More than 20 years in the federal public service	3	16	29	26	24	0	3	51	19	38
2014	Less than 3 years in the federal public service	15	15	25	15	30	0	0	45	30	20
2014	3 to 10 years in the federal public service	10	16	30	23	18	1	2	43	27	152
2014	11 to 20 years in the federal public service	8	15	30	31	14	0	1	46	23	99
2014	More than 20 years in the federal public service	0	12	32	27	29	0	0	56	12	34
2011	Less than 3 years in the federal public service	0	17	29	24	17	2	10	47	19	41
2011	3 to 10 years in the federal public service	14	22	31	22	8	0	3	31	37	183
2011	11 to 20 years in the federal public service	12	12	32	25	17	0	2	42	25	65
2011	More than 20 years in the federal public service	0	6	27	30	36	0	0	67	6	33
2008	Less than 3 years in the federal public service	18	19	32	23	7	0	2	30	38	57
2008	3 to 10 years in the federal public service	13	22	38	20	6	1	2	26	35	144
2008	11 to 20 years in the federal public service	7	27	29	29	9	0	0	38	33	45
2008	More than 20 years in the federal public service	4	4	22	26	44	0	0	70	7	27

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	3	9	33	49	0	6	87	3	34
2017	3 to 10 years in the federal public service	3	7	28	36	24	0	3	61	10	135
2017	11 to 20 years in the federal public service	6	6	24	41	20	0	3	64	12	122
2017	More than 20 years in the federal public service	3	3	34	34	24	0	3	59	5	38
2014	Less than 3 years in the federal public service	0	0	35	15	50	0	0	65	0	20
2014	3 to 10 years in the federal public service	3	7	26	38	24	1	1	64	9	151
2014	11 to 20 years in the federal public service	3	13	38	31	13	0	2	45	17	98
2014	More than 20 years in the federal public service	3	9	35	27	26	0	0	53	12	34
2011	Less than 3 years in the federal public service	2	2	24	27	34	2	7	68	5	41
2011	3 to 10 years in the federal public service	4	14	32	33	14	0	3	48	19	183
2011	11 to 20 years in the federal public service	6	11	31	42	9	0	2	52	17	65
2011	More than 20 years in the federal public service	0	18	15	36	30	0	0	67	18	33
2008	Less than 3 years in the federal public service	7	5	34	33	17	0	3	52	13	58
2008	3 to 10 years in the federal public service	7	15	40	24	12	1	1	37	23	144
2008	11 to 20 years in the federal public service	4	16	40	33	7	0	0	40	20	45
2008	More than 20 years in the federal public service	4	4	22	26	44	0	0	70	7	27

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	12	20	14	48	3	3	66	12	35
2017	3 to 10 years in the federal public service	6	15	24	24	26	1	3	53	22	137
2017	11 to 20 years in the federal public service	10	18	34	23	13	0	2	37	29	122
2017	More than 20 years in the federal public service	11	11	42	16	16	0	5	33	22	38
2014	Less than 3 years in the federal public service	0	5	15	25	40	5	10	76	6	20
2014	3 to 10 years in the federal public service	7	11	34	20	24	2	1	46	18	152
2014	11 to 20 years in the federal public service	9	16	34	21	14	3	2	37	27	99
2014	More than 20 years in the federal public service	3	15	41	20	12	0	9	35	19	34
2011	Less than 3 years in the federal public service	5	15	24	24	22	0	10	51	22	41
2011	3 to 10 years in the federal public service	12	20	30	22	12	1	3	35	34	183
2011	11 to 20 years in the federal public service	12	17	35	25	8	2	2	33	30	65
2011	More than 20 years in the federal public service	3	12	30	30	21	0	3	53	16	33
2008	Less than 3 years in the federal public service	10	12	28	28	21	0	2	49	23	58
2008	3 to 10 years in the federal public service	13	20	31	20	13	1	3	34	34	144
2008	11 to 20 years in the federal public service	4	33	36	13	13	0	0	27	38	45
2008	More than 20 years in the federal public service	4	23	31	15	23	0	4	40	28	26

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	9	14	11	51	0	6	66	18	35
2017	3 to 10 years in the federal public service	6	10	26	21	31	3	4	56	16	137
2017	11 to 20 years in the federal public service	6	5	29	35	22	1	2	59	11	122
2017	More than 20 years in the federal public service	3	24	24	24	16	5	5	44	29	38
2014	Less than 3 years in the federal public service	0	10	5	15	55	10	5	82	12	20
2014	3 to 10 years in the federal public service	2	7	20	36	28	5	3	70	9	152
2014	11 to 20 years in the federal public service	2	9	18	30	29	2	9	67	13	99
2014	More than 20 years in the federal public service	0	3	18	32	35	3	9	77	3	34
2011	Less than 3 years in the federal public service	2	5	22	34	22	10	5	66	9	41
2011	3 to 10 years in the federal public service	7	10	23	34	20	2	3	57	18	183
2011	11 to 20 years in the federal public service	3	6	24	33	21	3	9	62	10	66
2011	More than 20 years in the federal public service	0	6	30	30	30	0	3	63	6	33
2008	Less than 3 years in the federal public service	7	7	16	36	28	3	3	69	15	58
2008	3 to 10 years in the federal public service	3	18	30	30	15	0	3	47	22	145
2008	11 to 20 years in the federal public service	7	16	36	24	18	0	0	42	22	45
2008	More than 20 years in the federal public service	4	7	30	33	22	0	4	58	12	27

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	6	14	35	34	0	6	73	12	35
2017	3 to 10 years in the federal public service	7	9	29	27	23	1	3	53	17	137
2017	11 to 20 years in the federal public service	9	11	33	28	13	2	4	43	22	122
2017	More than 20 years in the federal public service	3	13	21	34	21	3	5	60	17	38
2014	Less than 3 years in the federal public service	10	5	30	20	30	5	0	53	16	20
2014	3 to 10 years in the federal public service	11	16	27	26	17	1	2	44	28	149
2014	11 to 20 years in the federal public service	7	20	34	25	10	2	1	36	28	99
2014	More than 20 years in the federal public service	0	15	27	32	20	3	3	56	16	34

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	92	8	0	0	0	0	0	100	0	35
2017	3 to 10 years in the federal public service	69	18	6	4	4	0	0	87	7	140
2017	11 to 20 years in the federal public service	69	19	7	2	2	0	2	89	4	124
2017	More than 20 years in the federal public service	79	16	3	0	3	0	0	95	3	38
2014	Less than 3 years in the federal public service	80	15	5	0	0	0	0	95	0	20
2014	3 to 10 years in the federal public service	79	11	4	4	2	0	0	90	6	152
2014	11 to 20 years in the federal public service	64	19	8	7	1	1	0	84	8	99
2014	More than 20 years in the federal public service	74	15	3	6	0	0	3	91	6	34
2011	Less than 3 years in the federal public service	71	17	5	5	2	0	0	88	7	41
2011	3 to 10 years in the federal public service	67	17	6	4	3	1	1	86	8	181
2011	11 to 20 years in the federal public service	62	18	5	8	6	0	2	82	14	66
2011	More than 20 years in the federal public service	76	18	0	3	0	0	3	97	3	33
2008	Less than 3 years in the federal public service	67	14	3	5	5	0	5	85	11	58
2008	3 to 10 years in the federal public service	66	14	6	3	8	0	1	82	12	145
2008	11 to 20 years in the federal public service	51	22	9	9	4	0	4	77	14	45
2008	More than 20 years in the federal public service	85	7	7	0	0	0	0	93	0	27

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	22	9	12	3	3	14	72	17	35
2017	3 to 10 years in the federal public service	30	28	12	10	6	8	6	68	19	140
2017	11 to 20 years in the federal public service	40	25	14	11	3	3	3	70	16	124
2017	More than 20 years in the federal public service	47	29	11	5	3	3	3	81	8	38
2014	Less than 3 years in the federal public service	35	35	0	10	0	5	15	88	13	20
2014	3 to 10 years in the federal public service	37	34	9	9	3	3	5	78	12	152
2014	11 to 20 years in the federal public service	36	27	16	7	3	6	4	71	11	99
2014	More than 20 years in the federal public service	59	21	15	3	0	3	0	82	3	34

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	17	9	6	0	3	85	6	35
2017	3 to 10 years in the federal public service	53	27	6	9	5	0	80	14	140
2017	11 to 20 years in the federal public service	56	25	10	6	3	0	81	9	124
2017	More than 20 years in the federal public service	69	24	0	8	0	0	92	8	38
2014	Less than 3 years in the federal public service	60	20	15	5	0	0	80	5	20
2014	3 to 10 years in the federal public service	53	27	9	8	3	0	80	11	152
2014	11 to 20 years in the federal public service	48	35	4	8	3	1	85	11	99
2014	More than 20 years in the federal public service	71	17	9	0	3	0	88	3	34

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	37	3	6	3	0	6	88	9	35
2017	3 to 10 years in the federal public service	42	32	9	13	4	1	0	74	17	140
2017	11 to 20 years in the federal public service	44	41	6	7	2	0	0	85	9	124
2017	More than 20 years in the federal public service	68	26	3	3	0	0	0	95	3	38
2014	Less than 3 years in the federal public service	55	20	10	10	0	5	0	79	11	20
2014	3 to 10 years in the federal public service	48	34	8	8	3	0	0	82	11	152
2014	11 to 20 years in the federal public service	48	33	7	9	2	0	0	82	11	99
2014	More than 20 years in the federal public service	71	23	6	0	0	0	0	94	0	34
2011	Less than 3 years in the federal public service	54	32	5	7	2	0	0	85	10	41
2011	3 to 10 years in the federal public service	36	40	8	12	4	0	0	75	16	183
2011	11 to 20 years in the federal public service	54	32	6	5	3	0	0	86	8	65
2011	More than 20 years in the federal public service	76	18	3	3	0	0	0	94	3	33
2008	Less than 3 years in the federal public service	41	36	5	7	10	0	0	78	17	58
2008	3 to 10 years in the federal public service	43	38	8	8	3	1	0	82	10	145
2008	11 to 20 years in the federal public service	49	36	9	4	0	0	2	86	5	45
2008	More than 20 years in the federal public service	70	26	4	0	0	0	0	96	0	27

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	17	17	6	6	20	6	61	16	35
2017	3 to 10 years in the federal public service	29	30	14	13	7	6	1	64	22	139
2017	11 to 20 years in the federal public service	42	27	19	5	4	2	0	71	9	124
2017	More than 20 years in the federal public service	74	11	8	3	0	5	0	89	3	38
2014	Less than 3 years in the federal public service	15	15	20	15	0	35	0	46	23	20
2014	3 to 10 years in the federal public service	36	27	11	14	5	5	1	67	21	152
2014	11 to 20 years in the federal public service	43	31	9	8	4	3	1	78	13	99
2014	More than 20 years in the federal public service	62	23	6	0	0	6	3	94	0	34
2011	Less than 3 years in the federal public service	39	24	5	7	7	15	2	76	18	41
2011	3 to 10 years in the federal public service	35	27	13	9	10	5	1	66	21	183
2011	11 to 20 years in the federal public service	45	35	6	5	5	5	0	84	10	65
2011	More than 20 years in the federal public service	76	15	6	0	0	3	0	94	0	33
2008	Less than 3 years in the federal public service	47	26	9	5	5	9	0	79	11	58
2008	3 to 10 years in the federal public service	39	30	11	5	10	5	0	72	16	145
2008	11 to 20 years in the federal public service	49	24	7	7	4	2	7	80	12	45
2008	More than 20 years in the federal public service	63	30	0	0	4	4	0	96	4	27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	29	0	23	3	20	11	62	38	35
2017	3 to 10 years in the federal public service	15	24	9	20	11	17	4	50	39	139
2017	11 to 20 years in the federal public service	25	30	15	10	6	12	2	64	19	124
2017	More than 20 years in the federal public service	37	29	8	8	3	11	5	78	13	38
2014	Less than 3 years in the federal public service	15	30	5	5	0	45	0	82	9	20
2014	3 to 10 years in the federal public service	21	25	12	16	7	18	1	57	28	152
2014	11 to 20 years in the federal public service	22	25	17	17	3	12	3	56	24	99
2014	More than 20 years in the federal public service	44	26	15	0	3	9	3	80	3	34

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	25	0	9	3	88	12	35
2017	3 to 10 years in the federal public service	57	33	2	6	2	90	8	140
2017	11 to 20 years in the federal public service	59	28	6	6	1	87	6	124
2017	More than 20 years in the federal public service	63	26	5	5	0	89	5	38
2014	Less than 3 years in the federal public service	90	5	0	5	0	95	5	20
2014	3 to 10 years in the federal public service	55	37	3	5	1	91	6	152
2014	11 to 20 years in the federal public service	49	39	5	6	0	89	6	99
2014	More than 20 years in the federal public service	74	20	3	3	0	94	3	34

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	37	3	3	0	0	0	94	3	35
2017	3 to 10 years in the federal public service	55	31	6	7	2	0	0	86	9	140
2017	11 to 20 years in the federal public service	48	35	9	6	2	0	0	82	9	124
2017	More than 20 years in the federal public service	50	29	13	5	3	0	0	79	8	38
2014	Less than 3 years in the federal public service	70	25	0	0	0	0	5	100	0	20
2014	3 to 10 years in the federal public service	52	30	8	7	3	1	1	83	9	152
2014	11 to 20 years in the federal public service	48	29	8	10	2	2	0	79	12	99
2014	More than 20 years in the federal public service	59	24	9	6	3	0	0	83	9	34
2011	Less than 3 years in the federal public service	34	46	10	7	2	0	0	80	10	41
2011	3 to 10 years in the federal public service	36	32	10	16	5	0	0	68	21	182
2011	11 to 20 years in the federal public service	45	40	6	8	2	0	0	85	9	65
2011	More than 20 years in the federal public service	58	21	9	9	0	0	3	81	9	33
2008	Less than 3 years in the federal public service	38	38	10	5	9	0	0	76	14	58
2008	3 to 10 years in the federal public service	34	36	11	11	6	1	1	71	17	145
2008	11 to 20 years in the federal public service	40	29	11	16	4	0	0	69	20	45
2008	More than 20 years in the federal public service	56	19	15	4	4	0	4	77	8	27

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	28	6	0	0	0	0	94	0	35
2017	3 to 10 years in the federal public service	62	24	4	5	4	1	0	87	9	139
2017	11 to 20 years in the federal public service	50	33	7	7	1	2	1	85	8	123
2017	More than 20 years in the federal public service	74	16	5	3	0	0	2	92	3	38
2014	Less than 3 years in the federal public service	85	5	0	5	0	0	5	95	5	20
2014	3 to 10 years in the federal public service	61	20	9	5	2	3	0	84	7	152
2014	11 to 20 years in the federal public service	51	28	13	2	2	3	0	82	4	99
2014	More than 20 years in the federal public service	65	23	9	3	0	0	0	88	3	34
2011	Less than 3 years in the federal public service	44	32	12	7	2	2	0	78	10	41
2011	3 to 10 years in the federal public service	46	21	11	13	4	3	2	71	18	182
2011	11 to 20 years in the federal public service	57	32	6	2	2	2	0	91	3	65
2011	More than 20 years in the federal public service	76	21	0	0	0	0	3	100	0	33
2008	Less than 3 years in the federal public service	53	28	5	5	9	0	0	81	14	58
2008	3 to 10 years in the federal public service	41	29	14	6	7	2	1	72	13	145
2008	11 to 20 years in the federal public service	47	27	9	9	7	2	0	75	16	45
2008	More than 20 years in the federal public service	56	19	19	0	4	0	4	77	4	27

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	43	3	0	0	0	0	97	0	35
2017	3 to 10 years in the federal public service	57	26	6	5	6	0	0	84	11	140
2017	11 to 20 years in the federal public service	49	33	8	6	2	1	0	83	9	124
2017	More than 20 years in the federal public service	61	29	3	8	0	0	0	90	8	38
2014	Less than 3 years in the federal public service	80	15	0	5	0	0	0	95	5	20
2014	3 to 10 years in the federal public service	52	30	9	6	3	1	0	83	9	152
2014	11 to 20 years in the federal public service	48	34	7	4	4	2	0	85	8	99
2014	More than 20 years in the federal public service	65	18	14	0	3	0	0	83	3	34
2011	Less than 3 years in the federal public service	37	37	7	12	2	2	2	77	15	41
2011	3 to 10 years in the federal public service	42	29	10	11	8	0	0	71	19	182
2011	11 to 20 years in the federal public service	52	28	6	11	3	0	0	80	14	65
2011	More than 20 years in the federal public service	70	18	3	6	0	0	3	91	6	33
2008	Less than 3 years in the federal public service	33	48	3	10	5	0	0	81	16	58
2008	3 to 10 years in the federal public service	34	36	12	10	7	1	0	71	17	145
2008	11 to 20 years in the federal public service	36	40	9	7	9	0	0	76	16	45
2008	More than 20 years in the federal public service	48	30	11	4	4	0	4	81	8	27

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	89	6	3	0	0	0	3	97	0	35
2017	3 to 10 years in the federal public service	85	9	2	1	3	0	0	94	4	140
2017	11 to 20 years in the federal public service	80	11	4	2	2	0	1	92	4	124
2017	More than 20 years in the federal public service	82	16	0	0	3	0	0	97	3	38
2014	Less than 3 years in the federal public service	90	5	5	0	0	0	0	95	0	20
2014	3 to 10 years in the federal public service	90	7	1	1	1	0	1	97	2	152
2014	11 to 20 years in the federal public service	81	15	3	0	1	0	0	96	1	99
2014	More than 20 years in the federal public service	83	9	0	0	6	0	3	94	6	34
2011	Less than 3 years in the federal public service	76	20	2	0	2	0	0	95	2	41
2011	3 to 10 years in the federal public service	77	12	4	2	4	1	1	90	6	182
2011	11 to 20 years in the federal public service	82	8	2	3	5	0	2	91	8	65
2011	More than 20 years in the federal public service	85	0	6	3	0	0	6	90	3	33
2008	Less than 3 years in the federal public service	76	7	2	5	3	0	7	89	9	58
2008	3 to 10 years in the federal public service	72	10	5	4	6	0	2	85	11	145
2008	11 to 20 years in the federal public service	71	11	4	7	4	0	2	84	11	45
2008	More than 20 years in the federal public service	78	7	4	0	4	0	7	92	4	27

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	11	6	0	0	6	3	94	0	35
2017	3 to 10 years in the federal public service	60	20	9	1	2	3	6	87	3	140
2017	11 to 20 years in the federal public service	61	21	8	2	2	1	5	87	4	124
2017	More than 20 years in the federal public service	45	34	3	5	0	0	13	91	6	38
2014	Less than 3 years in the federal public service	65	20	0	0	0	10	5	100	0	20
2014	3 to 10 years in the federal public service	62	18	5	3	4	4	5	87	8	152
2014	11 to 20 years in the federal public service	58	16	7	7	6	2	4	78	14	99
2014	More than 20 years in the federal public service	56	15	3	9	6	0	12	80	17	34
2011	Less than 3 years in the federal public service	44	24	7	10	7	0	7	74	18	41
2011	3 to 10 years in the federal public service	40	25	10	8	12	4	1	68	21	183
2011	11 to 20 years in the federal public service	48	21	15	6	8	0	2	71	14	66
2011	More than 20 years in the federal public service	52	18	9	0	3	3	15	85	4	33

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	17	9	3	0	3	88	3	35
2017	3 to 10 years in the federal public service	67	22	5	1	5	0	89	6	140
2017	11 to 20 years in the federal public service	65	23	5	6	1	1	89	7	124
2017	More than 20 years in the federal public service	71	21	5	3	0	0	92	3	38

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	20	6	3	0	3	0	91	3	35
2017	3 to 10 years in the federal public service	65	23	5	5	3	0	0	88	7	140
2017	11 to 20 years in the federal public service	61	27	7	2	2	0	0	89	4	124
2017	More than 20 years in the federal public service	71	21	3	3	0	0	2	95	3	38

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	20	3	9	0	0	88	9	35
2017	3 to 10 years in the federal public service	64	20	7	5	4	0	84	9	140
2017	11 to 20 years in the federal public service	56	23	12	3	4	1	80	7	124
2017	More than 20 years in the federal public service	61	32	5	0	3	0	92	3	38
2014	Less than 3 years in the federal public service	80	15	0	5	0	0	95	5	20
2014	3 to 10 years in the federal public service	58	30	4	4	3	1	89	7	152
2014	11 to 20 years in the federal public service	60	30	6	1	3	0	90	4	98
2014	More than 20 years in the federal public service	65	15	17	0	3	0	80	3	34

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	50	25	6	6	0	6	6	86	7	16
2017	11 to 20 years in the federal public service	45	29	10	8	0	0	8	81	9	51
2017	More than 20 years in the federal public service	48	32	4	4	0	0	12	91	5	25
2014	3 to 10 years in the federal public service	26	39	13	13	4	4	0	68	18	23
2014	11 to 20 years in the federal public service	52	33	2	5	0	2	5	92	5	42
2014	More than 20 years in the federal public service	70	18	12	0	0	0	0	88	0	17

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	29	9	6	3	8	0	81	9	35
2017	3 to 10 years in the federal public service	36	35	8	9	11	1	0	71	20	140
2017	11 to 20 years in the federal public service	22	31	16	16	15	1	0	53	31	124
2017	More than 20 years in the federal public service	34	34	5	24	0	3	0	70	24	38
2014	Less than 3 years in the federal public service	60	20	0	0	0	20	0	100	0	20
2014	3 to 10 years in the federal public service	42	33	7	11	4	3	0	77	16	152
2014	11 to 20 years in the federal public service	21	34	17	15	8	4	0	58	24	99
2014	More than 20 years in the federal public service	35	38	15	9	0	3	0	76	9	34
2011	Less than 3 years in the federal public service	39	32	17	2	0	10	0	78	3	41
2011	3 to 10 years in the federal public service	30	31	15	12	8	4	1	63	21	182
2011	11 to 20 years in the federal public service	26	44	20	0	6	5	0	73	6	66
2011	More than 20 years in the federal public service	52	30	12	0	3	3	0	84	3	33

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	17	12	8	3	8	0	75	12	35
2017	3 to 10 years in the federal public service	38	34	7	8	11	1	0	73	20	140
2017	11 to 20 years in the federal public service	24	31	15	17	12	1	0	56	29	124
2017	More than 20 years in the federal public service	34	34	10	16	3	3	0	70	19	38
2014	Less than 3 years in the federal public service	55	20	0	15	0	10	0	83	17	20
2014	3 to 10 years in the federal public service	39	34	11	9	5	1	0	74	15	152
2014	11 to 20 years in the federal public service	24	31	21	14	8	1	0	56	22	99
2014	More than 20 years in the federal public service	56	23	12	9	0	0	0	79	9	34
2011	Less than 3 years in the federal public service	37	41	17	2	0	2	0	80	3	41
2011	3 to 10 years in the federal public service	26	37	16	11	9	1	0	63	20	183
2011	11 to 20 years in the federal public service	30	39	20	5	3	3	0	72	8	66
2011	More than 20 years in the federal public service	64	27	6	3	0	0	0	91	3	33
2008	Less than 3 years in the federal public service	22	36	29	10	2	0	0	59	12	58
2008	3 to 10 years in the federal public service	18	34	19	18	8	1	1	53	27	144
2008	11 to 20 years in the federal public service	16	49	11	7	11	4	2	69	19	45
2008	More than 20 years in the federal public service	48	33	11	0	4	0	4	85	4	27

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	26	17	6	6	11	0	68	13	35
2017	3 to 10 years in the federal public service	35	31	11	13	8	2	0	68	21	140
2017	11 to 20 years in the federal public service	23	31	15	15	14	2	0	56	29	124
2017	More than 20 years in the federal public service	26	40	8	13	8	3	2	69	22	38
2014	Less than 3 years in the federal public service	35	30	0	15	0	20	0	81	19	20
2014	3 to 10 years in the federal public service	35	36	8	15	2	3	0	74	18	151
2014	11 to 20 years in the federal public service	19	34	17	18	8	3	0	55	27	99
2014	More than 20 years in the federal public service	35	32	18	6	3	6	0	72	9	34
2011	Less than 3 years in the federal public service	24	51	10	5	0	10	0	84	5	41
2011	3 to 10 years in the federal public service	20	44	15	10	7	4	0	67	18	181
2011	11 to 20 years in the federal public service	27	39	18	11	2	3	0	69	13	66
2011	More than 20 years in the federal public service	50	44	3	3	0	0	0	94	3	32
2008	Less than 3 years in the federal public service	16	41	22	14	2	5	0	60	16	58
2008	3 to 10 years in the federal public service	10	42	20	14	10	3	1	55	24	145
2008	11 to 20 years in the federal public service	11	53	16	16	0	4	0	67	16	45
2008	More than 20 years in the federal public service	37	33	22	4	4	0	0	70	7	27

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	37	3	6	3	6	0	88	9	35
2017	3 to 10 years in the federal public service	43	27	9	11	6	2	1	73	18	139
2017	11 to 20 years in the federal public service	30	32	20	10	6	2	0	63	16	124
2017	More than 20 years in the federal public service	53	29	11	3	3	3	0	84	5	38
2014	Less than 3 years in the federal public service	65	5	0	5	5	20	0	88	13	20
2014	3 to 10 years in the federal public service	47	25	9	9	6	4	1	75	15	152
2014	11 to 20 years in the federal public service	25	50	13	7	5	0	0	75	12	99
2014	More than 20 years in the federal public service	59	21	12	6	0	3	0	82	6	34
2011	Less than 3 years in the federal public service	41	41	5	7	0	5	0	87	8	41
2011	3 to 10 years in the federal public service	29	35	12	15	8	2	0	64	23	182
2011	11 to 20 years in the federal public service	39	27	18	3	6	6	0	71	10	66
2011	More than 20 years in the federal public service	56	34	6	3	0	0	0	91	3	32
2008	Less than 3 years in the federal public service	21	29	17	19	3	10	0	56	25	58
2008	3 to 10 years in the federal public service	13	30	20	14	13	8	1	48	30	145
2008	11 to 20 years in the federal public service	13	47	9	20	0	11	0	68	23	45
2008	More than 20 years in the federal public service	48	26	11	11	4	0	0	74	15	27

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	20	14	9	3	11	0	71	13	35
2017	3 to 10 years in the federal public service	32	34	13	12	8	1	0	66	20	140
2017	11 to 20 years in the federal public service	23	37	15	15	11	1	0	60	25	123
2017	More than 20 years in the federal public service	29	45	13	11	3	0	0	74	13	38
2014	Less than 3 years in the federal public service	20	40	0	20	0	15	5	75	25	20
2014	3 to 10 years in the federal public service	30	34	18	9	9	1	1	64	17	151
2014	11 to 20 years in the federal public service	15	45	15	15	8	1	0	61	23	99
2014	More than 20 years in the federal public service	40	39	12	9	0	0	0	79	9	33
2011	Less than 3 years in the federal public service	34	41	10	15	0	0	0	76	15	41
2011	3 to 10 years in the federal public service	18	46	15	12	8	2	0	65	20	182
2011	11 to 20 years in the federal public service	26	41	15	12	3	3	0	69	16	66
2011	More than 20 years in the federal public service	47	44	0	9	0	0	0	91	9	32
2008	Less than 3 years in the federal public service	12	36	24	14	7	5	2	52	22	58
2008	3 to 10 years in the federal public service	14	30	20	21	14	1	0	45	35	145
2008	11 to 20 years in the federal public service	11	56	13	16	4	0	0	67	20	45
2008	More than 20 years in the federal public service	44	26	15	11	4	0	0	70	15	27

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	31	6	3	0	0	91	3	35
2017	3 to 10 years in the federal public service	51	41	3	4	2	0	91	6	139
2017	11 to 20 years in the federal public service	51	39	6	2	2	0	90	4	124
2017	More than 20 years in the federal public service	76	11	5	8	0	0	87	8	38
2014	Less than 3 years in the federal public service	60	35	0	5	0	0	95	5	20
2014	3 to 10 years in the federal public service	51	36	7	2	2	1	89	4	152
2014	11 to 20 years in the federal public service	38	45	5	6	6	0	83	12	98
2014	More than 20 years in the federal public service	65	20	6	9	0	0	85	9	34
2011	Less than 3 years in the federal public service	41	51	2	5	0	0	93	5	41
2011	3 to 10 years in the federal public service	37	48	11	3	1	0	85	4	183
2011	11 to 20 years in the federal public service	40	43	12	5	0	0	83	5	65
2011	More than 20 years in the federal public service	76	24	0	0	0	0	100	0	33

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	31	9	0	0	3	0	91	0	35
2017	3 to 10 years in the federal public service	59	28	6	5	1	0	0	88	6	138
2017	11 to 20 years in the federal public service	52	29	10	7	1	0	1	82	8	124
2017	More than 20 years in the federal public service	68	29	3	0	0	0	0	97	0	38
2014	Less than 3 years in the federal public service	75	15	0	5	0	5	0	95	5	20
2014	3 to 10 years in the federal public service	53	32	8	3	2	2	0	87	5	152
2014	11 to 20 years in the federal public service	52	32	8	5	1	1	0	86	6	99
2014	More than 20 years in the federal public service	70	24	6	0	0	0	0	94	0	34
2011	Less than 3 years in the federal public service	49	37	5	2	0	7	0	92	3	41
2011	3 to 10 years in the federal public service	44	36	11	6	1	1	1	82	7	183
2011	11 to 20 years in the federal public service	55	32	8	3	2	2	0	88	5	66
2011	More than 20 years in the federal public service	67	18	12	3	0	0	0	85	3	33

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	26	9	11	0	8	3	77	13	35
2017	3 to 10 years in the federal public service	47	34	11	4	3	0	1	81	7	139
2017	11 to 20 years in the federal public service	42	28	16	8	5	1	0	71	13	124
2017	More than 20 years in the federal public service	55	37	3	3	3	0	0	92	5	38
2014	Less than 3 years in the federal public service	55	25	20	0	0	0	0	80	0	20
2014	3 to 10 years in the federal public service	49	28	8	9	5	1	0	77	15	152
2014	11 to 20 years in the federal public service	42	39	9	3	5	1	0	83	8	99
2014	More than 20 years in the federal public service	62	24	9	6	0	0	0	85	6	34
2011	Less than 3 years in the federal public service	44	24	15	7	0	7	2	76	8	41
2011	3 to 10 years in the federal public service	38	33	15	9	2	2	1	73	12	183
2011	11 to 20 years in the federal public service	44	35	8	3	6	3	2	83	10	66
2011	More than 20 years in the federal public service	67	18	6	6	0	3	0	88	6	33
2008	Less than 3 years in the federal public service	36	28	14	14	3	2	3	67	18	58
2008	3 to 10 years in the federal public service	36	39	9	9	5	2	0	77	14	145
2008	11 to 20 years in the federal public service	49	33	4	7	4	2	0	84	11	45
2008	More than 20 years in the federal public service	74	19	4	4	0	0	0	93	4	27

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	20	20	3	0	6	3	75	3	35
2017	3 to 10 years in the federal public service	44	35	14	4	1	1	1	81	5	138
2017	11 to 20 years in the federal public service	44	44	9	2	1	0	0	88	3	123
2017	More than 20 years in the federal public service	66	31	3	0	0	0	0	97	0	38
2014	Less than 3 years in the federal public service	30	30	20	5	0	15	0	71	6	20
2014	3 to 10 years in the federal public service	36	39	11	5	5	4	0	79	10	152
2014	11 to 20 years in the federal public service	32	40	11	8	2	4	2	77	11	99
2014	More than 20 years in the federal public service	53	24	9	12	0	3	0	79	12	34
2011	Less than 3 years in the federal public service	27	39	12	10	2	10	0	73	14	41
2011	3 to 10 years in the federal public service	31	33	22	4	4	5	0	68	9	183
2011	11 to 20 years in the federal public service	33	39	15	8	2	3	0	75	9	66
2011	More than 20 years in the federal public service	48	36	9	3	0	3	0	88	3	33

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	23	23	6	0	6	9	66	7	35
2017	3 to 10 years in the federal public service	22	26	10	16	18	6	2	52	37	138
2017	11 to 20 years in the federal public service	18	20	15	22	19	6	1	41	43	124
2017	More than 20 years in the federal public service	21	18	5	11	16	16	13	56	37	38
2014	Less than 3 years in the federal public service	40	20	5	10	10	15	0	71	24	20
2014	3 to 10 years in the federal public service	18	20	13	17	18	11	3	44	41	152
2014	11 to 20 years in the federal public service	12	20	16	20	14	9	8	39	42	99
2014	More than 20 years in the federal public service	35	12	17	12	6	9	9	58	21	34
2011	Less than 3 years in the federal public service	17	29	17	7	0	22	7	66	10	41
2011	3 to 10 years in the federal public service	9	18	21	17	19	10	5	32	43	182
2011	11 to 20 years in the federal public service	9	20	15	14	20	11	12	37	43	66
2011	More than 20 years in the federal public service	24	27	9	9	12	0	18	63	26	33

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	8	8	0	0	3	3	91	0	35
2017	3 to 10 years in the federal public service	69	18	6	4	3	0	0	88	7	140
2017	11 to 20 years in the federal public service	53	32	6	3	2	2	2	88	6	124
2017	More than 20 years in the federal public service	68	29	0	3	0	0	0	97	3	38
2014	Less than 3 years in the federal public service	65	25	5	0	0	5	0	95	0	20
2014	3 to 10 years in the federal public service	72	16	3	7	1	0	1	88	9	151
2014	11 to 20 years in the federal public service	58	28	5	7	2	0	0	86	9	99
2014	More than 20 years in the federal public service	71	15	3	6	3	0	3	88	9	34

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	17	0	0	0	0	0	100	0	35
2017	3 to 10 years in the federal public service	76	16	4	1	2	1	1	94	3	140
2017	11 to 20 years in the federal public service	70	21	3	0	1	1	4	96	1	124
2017	More than 20 years in the federal public service	92	5	0	3	0	0	0	97	3	38
2014	Less than 3 years in the federal public service	85	5	10	0	0	0	0	90	0	20
2014	3 to 10 years in the federal public service	82	12	2	2	0	2	0	96	2	151
2014	11 to 20 years in the federal public service	70	20	5	4	1	0	0	90	5	99
2014	More than 20 years in the federal public service	82	12	0	3	0	0	3	97	3	33
2011	Less than 3 years in the federal public service	73	15	2	2	2	2	2	92	5	41
2011	3 to 10 years in the federal public service	67	21	5	2	1	2	3	92	3	183
2011	11 to 20 years in the federal public service	58	20	14	8	0	2	0	78	8	66
2011	More than 20 years in the federal public service	79	15	3	0	0	0	3	97	0	33
2008	Less than 3 years in the federal public service	62	19	3	3	5	3	3	87	9	58
2008	3 to 10 years in the federal public service	63	17	10	3	3	1	3	83	7	145
2008	11 to 20 years in the federal public service	53	27	16	4	0	0	0	80	4	45
2008	More than 20 years in the federal public service	85	7	0	0	0	0	7	100	0	27

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	23	5	6	3	3	0	86	9	35
2017	3 to 10 years in the federal public service	42	29	13	7	8	0	0	72	15	138
2017	11 to 20 years in the federal public service	31	46	10	7	6	0	0	77	13	124
2017	More than 20 years in the federal public service	55	26	5	13	0	0	0	82	13	38
2014	Less than 3 years in the federal public service	50	25	5	20	0	0	0	75	20	20
2014	3 to 10 years in the federal public service	39	31	10	14	5	1	0	71	19	152
2014	11 to 20 years in the federal public service	30	42	13	7	6	1	0	73	13	99
2014	More than 20 years in the federal public service	53	29	12	6	0	0	0	82	6	34
2011	Less than 3 years in the federal public service	32	41	7	5	7	2	5	79	13	41
2011	3 to 10 years in the federal public service	22	33	15	16	11	2	0	56	28	183
2011	11 to 20 years in the federal public service	35	40	15	5	5	0	0	75	9	65
2011	More than 20 years in the federal public service	58	33	9	0	0	0	0	91	0	33
2008	Less than 3 years in the federal public service	17	36	9	28	3	5	2	57	33	58
2008	3 to 10 years in the federal public service	17	33	17	19	14	1	0	51	33	145
2008	11 to 20 years in the federal public service	16	51	9	9	13	2	0	68	23	45
2008	More than 20 years in the federal public service	56	33	7	0	4	0	0	89	4	27

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	40	8	8	3	6	6	78	13	35
2017	3 to 10 years in the federal public service	23	28	15	20	14	2	0	51	34	140
2017	11 to 20 years in the federal public service	19	30	14	18	19	1	1	49	37	124
2017	More than 20 years in the federal public service	18	34	13	13	11	0	11	59	27	38
2014	Less than 3 years in the federal public service	25	45	5	15	0	10	0	78	17	20
2014	3 to 10 years in the federal public service	26	20	13	19	19	2	0	48	39	152
2014	11 to 20 years in the federal public service	18	19	16	24	20	2	0	38	45	99
2014	More than 20 years in the federal public service	35	26	15	6	3	0	15	72	10	34
2011	Less than 3 years in the federal public service	22	34	15	17	10	2	0	58	28	41
2011	3 to 10 years in the federal public service	15	21	16	25	22	1	0	36	47	183
2011	11 to 20 years in the federal public service	17	29	18	21	11	5	0	48	33	66
2011	More than 20 years in the federal public service	33	30	12	3	3	0	18	78	7	33
2008	Less than 3 years in the federal public service	7	40	17	16	16	2	3	49	33	58
2008	3 to 10 years in the federal public service	6	30	18	24	22	1	0	36	46	144
2008	11 to 20 years in the federal public service	7	27	20	13	33	0	0	33	47	45
2008	More than 20 years in the federal public service	15	26	11	19	19	0	11	46	42	27

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	37	8	3	0	0	3	88	3	35
2017	3 to 10 years in the federal public service	31	43	14	9	1	1	1	75	11	139
2017	11 to 20 years in the federal public service	32	42	17	6	2	1	0	75	8	124
2017	More than 20 years in the federal public service	40	39	11	3	0	5	3	86	3	38

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	32	3	0	6	0	3	91	6	35
2017	3 to 10 years in the federal public service	54	29	12	1	2	1	0	85	3	139
2017	11 to 20 years in the federal public service	49	38	7	5	1	1	0	88	6	123
2017	More than 20 years in the federal public service	74	24	0	3	0	0	0	97	3	38
2014	Less than 3 years in the federal public service	60	35	0	5	0	0	0	95	5	20
2014	3 to 10 years in the federal public service	56	29	7	3	1	3	0	88	5	152
2014	11 to 20 years in the federal public service	59	33	3	1	1	3	0	95	2	99
2014	More than 20 years in the federal public service	68	24	9	0	0	0	0	91	0	34

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	37	3	0	0	3	0	97	0	35
2017	3 to 10 years in the federal public service	55	35	8	0	3	0	0	89	3	140
2017	11 to 20 years in the federal public service	51	33	10	4	1	1	1	85	5	124
2017	More than 20 years in the federal public service	63	31	5	0	0	0	0	95	0	38
2014	Less than 3 years in the federal public service	60	40	0	0	0	0	0	100	0	20
2014	3 to 10 years in the federal public service	55	34	5	4	1	1	0	90	5	152
2014	11 to 20 years in the federal public service	59	30	7	2	1	1	0	90	3	99
2014	More than 20 years in the federal public service	62	35	3	0	0	0	0	97	0	34
2011	Less than 3 years in the federal public service	56	34	2	7	0	0	0	90	7	41
2011	3 to 10 years in the federal public service	38	41	14	4	2	1	0	80	6	182
2011	11 to 20 years in the federal public service	45	38	12	3	2	0	0	83	5	66
2011	More than 20 years in the federal public service	69	25	3	0	0	3	0	97	0	32

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	23	0	0	0	0	100	0	35
2017	3 to 10 years in the federal public service	66	22	8	1	2	0	88	4	140
2017	11 to 20 years in the federal public service	56	34	6	3	2	0	90	5	124
2017	More than 20 years in the federal public service	60	32	5	0	3	0	92	3	38
2014	Less than 3 years in the federal public service	85	15	0	0	0	0	100	0	20
2014	3 to 10 years in the federal public service	66	29	3	1	1	1	95	1	151
2014	11 to 20 years in the federal public service	59	32	4	3	2	0	91	5	99
2014	More than 20 years in the federal public service	73	21	6	0	0	0	94	0	34
2011	Less than 3 years in the federal public service	63	34	2	0	0	0	98	0	41
2011	3 to 10 years in the federal public service	48	38	7	5	3	0	85	8	183
2011	11 to 20 years in the federal public service	66	23	9	2	0	0	89	2	65
2011	More than 20 years in the federal public service	75	16	3	3	3	0	91	6	32
2008	Less than 3 years in the federal public service	54	30	7	9	0	0	84	9	57
2008	3 to 10 years in the federal public service	43	39	7	7	3	0	83	10	145
2008	11 to 20 years in the federal public service	53	31	9	4	2	0	84	7	45
2008	More than 20 years in the federal public service	67	30	0	0	4	0	96	4	27

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	14	0	0	3	0	97	3	35
2017	3 to 10 years in the federal public service	55	23	11	8	3	0	79	11	140
2017	11 to 20 years in the federal public service	46	33	16	2	2	0	79	5	124
2017	More than 20 years in the federal public service	58	32	3	5	3	0	89	8	38
2014	Less than 3 years in the federal public service	85	5	10	0	0	0	90	0	20
2014	3 to 10 years in the federal public service	49	30	11	7	3	1	80	9	152
2014	11 to 20 years in the federal public service	38	36	15	6	4	0	75	10	99
2014	More than 20 years in the federal public service	62	17	15	6	0	0	79	6	34
2011	Less than 3 years in the federal public service	56	22	20	2	0	0	78	2	41
2011	3 to 10 years in the federal public service	32	37	13	11	7	0	68	19	183
2011	11 to 20 years in the federal public service	44	24	15	12	2	3	70	14	66
2011	More than 20 years in the federal public service	64	21	6	9	0	0	85	9	33

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	17	3	0	3	0	94	3	35
2017	3 to 10 years in the federal public service	55	26	12	4	4	0	81	7	140
2017	11 to 20 years in the federal public service	45	34	15	4	2	0	79	6	124
2017	More than 20 years in the federal public service	66	29	0	5	0	0	95	5	38
2014	Less than 3 years in the federal public service	80	15	0	5	0	0	95	5	20
2014	3 to 10 years in the federal public service	49	32	8	9	2	1	81	11	152
2014	11 to 20 years in the federal public service	40	39	8	10	2	0	80	12	99
2014	More than 20 years in the federal public service	65	17	18	0	0	0	82	0	34
2011	Less than 3 years in the federal public service	49	32	20	0	0	0	80	0	41
2011	3 to 10 years in the federal public service	33	37	12	13	5	0	70	18	183
2011	11 to 20 years in the federal public service	42	35	12	9	2	0	77	11	66
2011	More than 20 years in the federal public service	70	24	0	6	0	0	94	6	33
2008	Less than 3 years in the federal public service	43	40	7	5	5	0	83	10	58
2008	3 to 10 years in the federal public service	29	42	13	10	7	0	71	17	144
2008	11 to 20 years in the federal public service	36	42	13	4	4	0	78	9	45
2008	More than 20 years in the federal public service	74	19	4	4	0	0	93	4	27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	20	3	3	3	3	3	91	6	35
2017	3 to 10 years in the federal public service	48	20	17	8	7	1	0	68	15	139
2017	11 to 20 years in the federal public service	40	29	18	7	5	2	0	70	12	124
2017	More than 20 years in the federal public service	60	18	8	11	0	3	0	81	11	38
2014	Less than 3 years in the federal public service	50	25	5	10	5	5	0	79	16	20
2014	3 to 10 years in the federal public service	45	19	13	12	9	3	1	66	21	152
2014	11 to 20 years in the federal public service	28	31	16	14	7	3	0	61	22	99
2014	More than 20 years in the federal public service	53	17	18	9	0	3	0	73	9	34
2011	Less than 3 years in the federal public service	32	32	20	10	0	5	2	68	11	41
2011	3 to 10 years in the federal public service	26	27	16	15	13	2	0	54	29	183
2011	11 to 20 years in the federal public service	39	30	12	9	5	5	0	73	14	66
2011	More than 20 years in the federal public service	67	18	3	3	3	0	6	90	6	33
2008	Less than 3 years in the federal public service	45	22	12	10	5	3	2	71	16	58
2008	3 to 10 years in the federal public service	25	28	14	17	11	4	0	55	29	145
2008	11 to 20 years in the federal public service	29	27	16	18	11	0	0	56	29	45
2008	More than 20 years in the federal public service	59	7	11	11	4	4	4	72	16	27

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	25	29	46	35
2017	3 to 10 years in the federal public service	30	36	34	140
2017	11 to 20 years in the federal public service	18	42	40	124
2017	More than 20 years in the federal public service	34	42	24	38
2014	Less than 3 years in the federal public service	50	25	25	20
2014	3 to 10 years in the federal public service	29	38	33	152
2014	11 to 20 years in the federal public service	26	36	37	99
2014	More than 20 years in the federal public service	17	53	30	34
2011	Less than 3 years in the federal public service	24	39	37	41
2011	3 to 10 years in the federal public service	31	29	40	183
2011	11 to 20 years in the federal public service	24	45	30	66
2011	More than 20 years in the federal public service	42	45	12	33

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	3 to 10 years in the federal public service	0	28	51	12	4	5	41
2017	11 to 20 years in the federal public service	9	18	41	14	0	18	22
2017	More than 20 years in the federal public service	54	8	15	8	0	15	13
2014	Less than 3 years in the federal public service	0	20	50	20	9999	10	10
2014	3 to 10 years in the federal public service	0	25	50	25	9999	0	44
2014	11 to 20 years in the federal public service	19	15	50	15	9999	0	26
2011	Less than 3 years in the federal public service	0	20	40	10	9999	30	10
2011	3 to 10 years in the federal public service	4	14	61	5	9999	16	56
2011	11 to 20 years in the federal public service	6	13	69	0	9999	13	16
2011	More than 20 years in the federal public service	57	14	7	0	9999	21	14

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	10	90	140
2017	11 to 20 years in the federal public service	12	88	124
2014	3 to 10 years in the federal public service	14	86	152
2014	11 to 20 years in the federal public service	12	88	99

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	14
2017	11 to 20 years in the federal public service	47	15
2014	3 to 10 years in the federal public service	41	22

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	79	14
2017	11 to 20 years in the federal public service	67	15
2014	3 to 10 years in the federal public service	73	22
2014	11 to 20 years in the federal public service	58	12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	14
2017	11 to 20 years in the federal public service	0	15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	14
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	22
2014	11 to 20 years in the federal public service	12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	14
2017	11 to 20 years in the federal public service	0	15

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	14
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	22
2014	11 to 20 years in the federal public service	12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	36	14
2017	11 to 20 years in the federal public service	47	15
2014	3 to 10 years in the federal public service	32	22

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	43	14
2017	11 to 20 years in the federal public service	33	15
2014	3 to 10 years in the federal public service	50	22
2014	11 to 20 years in the federal public service	58	12

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	43	14
2017	11 to 20 years in the federal public service	40	15
2014	3 to 10 years in the federal public service	41	22
2014	11 to 20 years in the federal public service	67	12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	36	14
2017	11 to 20 years in the federal public service	33	15
2014	3 to 10 years in the federal public service	59	22
2014	11 to 20 years in the federal public service	50	12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	43	14
2017	11 to 20 years in the federal public service	33	15
2014	3 to 10 years in the federal public service	36	22

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	14
2017	11 to 20 years in the federal public service	40	15
2014	3 to 10 years in the federal public service	68	22

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	40	15
2014	3 to 10 years in the federal public service	36	22

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	14
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	22
2014	11 to 20 years in the federal public service	12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	57	14
2014	3 to 10 years in the federal public service	50	22
2014	11 to 20 years in the federal public service	50	12

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	14
2014	3 to 10 years in the federal public service	32	22

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	14
2017	11 to 20 years in the federal public service	53	15
2014	3 to 10 years in the federal public service	59	22
2014	11 to 20 years in the federal public service	67	12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	33	15
2014	11 to 20 years in the federal public service	42	12

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	14
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	22
2014	11 to 20 years in the federal public service	12

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	14
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	22

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	14
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	22

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	15

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	43	14
2017	11 to 20 years in the federal public service	33	15
2014	3 to 10 years in the federal public service	27	22

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	14

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	14

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	15

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	14

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	14
2014	3 to 10 years in the federal public service	23	22
2014	11 to 20 years in the federal public service	0	10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	57	14
2017	11 to 20 years in the federal public service	47	15
2014	3 to 10 years in the federal public service	55	22

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	71	14
2017	11 to 20 years in the federal public service	47	15
2014	3 to 10 years in the federal public service	45	22
2014	11 to 20 years in the federal public service	60	10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	14
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	22
2014	11 to 20 years in the federal public service	10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	71	14
2017	11 to 20 years in the federal public service	60	15
2014	3 to 10 years in the federal public service	50	22
2014	11 to 20 years in the federal public service	60	10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	14
2017	11 to 20 years in the federal public service	0	15

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	100	0	14
2017	11 to 20 years in the federal public service	100	0	15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	20	9	6	0	34	17	70	12	35
2017	3 to 10 years in the federal public service	15	21	17	7	4	26	10	56	17	140
2017	11 to 20 years in the federal public service	22	15	22	4	10	20	6	51	20	124
2017	More than 20 years in the federal public service	34	16	8	3	3	24	13	79	8	38
2014	Less than 3 years in the federal public service	35	10	15	0	0	20	20	75	0	20
2014	3 to 10 years in the federal public service	24	18	9	7	7	29	7	65	22	152
2014	11 to 20 years in the federal public service	22	10	16	6	5	29	11	54	19	99
2014	More than 20 years in the federal public service	50	3	20	0	3	21	3	69	4	34

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	23	14	3	0	17	6	77	4	35
2017	3 to 10 years in the federal public service	37	30	15	6	5	7	1	72	12	140
2017	11 to 20 years in the federal public service	35	30	17	6	6	5	1	69	13	124
2017	More than 20 years in the federal public service	50	26	11	5	0	8	0	83	6	38
2014	Less than 3 years in the federal public service	30	35	10	0	0	25	0	87	0	20
2014	3 to 10 years in the federal public service	38	26	10	7	5	13	2	75	13	152
2014	11 to 20 years in the federal public service	39	33	11	5	2	9	0	80	8	99
2014	More than 20 years in the federal public service	59	20	17	0	0	3	0	82	0	34
2011	Less than 3 years in the federal public service	44	32	5	2	0	17	0	91	3	41
2011	3 to 10 years in the federal public service	32	30	23	3	3	8	1	68	7	183
2011	11 to 20 years in the federal public service	34	38	15	0	2	11	0	81	2	65
2011	More than 20 years in the federal public service	56	31	9	3	0	0	0	88	3	32

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	17	6	3	6	8	48	66	20	35
2017	3 to 10 years in the federal public service	8	11	3	4	1	6	68	70	19	140
2017	11 to 20 years in the federal public service	2	12	6	2	2	1	76	62	14	124
2017	More than 20 years in the federal public service	3	16	0	0	0	0	82	100	0	38
2014	Less than 3 years in the federal public service	5	15	10	0	0	10	60	67	0	20
2014	3 to 10 years in the federal public service	4	5	7	4	3	4	73	40	29	152
2014	11 to 20 years in the federal public service	1	3	1	2	1	3	89	50	38	99
2014	More than 20 years in the federal public service	9	3	3	0	0	0	85	80	0	34
2011	Less than 3 years in the federal public service	5	12	10	2	5	12	54	50	21	41
2011	3 to 10 years in the federal public service	2	10	7	2	2	5	72	54	15	181
2011	11 to 20 years in the federal public service	8	6	3	3	2	2	77	64	21	66
2011	More than 20 years in the federal public service	3	9	0	0	0	0	88	100	0	33
2008	Less than 3 years in the federal public service	7	14	7	7	3	14	48	55	27	58
2008	3 to 10 years in the federal public service	5	13	5	7	3	3	63	54	31	145
2008	11 to 20 years in the federal public service	4	9	2	0	2	4	78	75	13	45
2008	More than 20 years in the federal public service	4	7	0	0	0	11	78	100	0	27

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	6	11	0	3	23	51	45	11	35
2017	3 to 10 years in the federal public service	5	5	3	1	2	8	76	60	21	139
2017	11 to 20 years in the federal public service	2	0	6	0	1	7	83	25	8	124
2017	More than 20 years in the federal public service	0	5	0	0	0	0	95	100	0	38
2014	Less than 3 years in the federal public service	0	10	10	0	0	10	70	50	0	20
2014	3 to 10 years in the federal public service	1	1	5	0	1	4	87	29	14	152
2014	11 to 20 years in the federal public service	0	1	2	1	0	2	94	25	25	99
2014	More than 20 years in the federal public service	3	3	0	0	0	0	94	100	0	34
2011	Less than 3 years in the federal public service	0	10	0	0	0	22	68	100	0	41
2011	3 to 10 years in the federal public service	1	3	6	0	1	3	86	37	5	181
2011	11 to 20 years in the federal public service	0	0	2	2	2	2	94	0	67	65
2011	More than 20 years in the federal public service	6	0	3	0	0	0	91	67	0	33

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	3	11	0	0	17	48	67	0	35
2017	3 to 10 years in the federal public service	11	8	4	1	0	6	70	79	3	139
2017	11 to 20 years in the federal public service	6	5	7	2	2	5	73	52	15	124
2017	More than 20 years in the federal public service	5	8	0	0	0	0	87	100	0	38
2014	Less than 3 years in the federal public service	15	10	5	0	0	10	60	83	0	20
2014	3 to 10 years in the federal public service	6	5	5	0	1	7	77	64	4	152
2014	11 to 20 years in the federal public service	2	1	3	0	0	5	89	50	0	99
2014	More than 20 years in the federal public service	12	3	0	0	0	3	82	100	0	34
2011	Less than 3 years in the federal public service	7	10	0	0	0	20	63	100	0	41
2011	3 to 10 years in the federal public service	3	5	7	0	2	8	76	50	10	181
2011	11 to 20 years in the federal public service	11	5	2	0	2	2	80	83	8	66
2011	More than 20 years in the federal public service	6	6	3	0	0	0	85	80	0	33
2008	Less than 3 years in the federal public service	14	10	7	3	0	17	48	70	10	58
2008	3 to 10 years in the federal public service	7	10	9	2	0	8	63	61	7	145
2008	11 to 20 years in the federal public service	4	9	2	0	2	4	78	75	13	45
2008	More than 20 years in the federal public service	0	7	0	4	0	11	78	67	33	27

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	6	11	0	0	17	48	67	0	35
2017	3 to 10 years in the federal public service	11	7	3	1	0	7	70	81	6	138
2017	11 to 20 years in the federal public service	6	6	8	1	2	5	73	52	11	123
2017	More than 20 years in the federal public service	5	8	0	0	0	0	87	100	0	38
2014	Less than 3 years in the federal public service	15	10	5	0	0	10	60	83	0	20
2014	3 to 10 years in the federal public service	7	3	6	0	1	8	76	60	4	151
2014	11 to 20 years in the federal public service	2	3	1	0	0	5	89	83	0	99
2014	More than 20 years in the federal public service	12	3	3	0	0	0	82	83	0	34
2011	Less than 3 years in the federal public service	7	10	0	0	0	20	63	100	0	41
2011	3 to 10 years in the federal public service	2	5	7	0	1	9	76	48	4	181
2011	11 to 20 years in the federal public service	9	6	2	0	2	2	80	83	8	66
2011	More than 20 years in the federal public service	3	9	0	0	0	0	88	100	0	33
2008	Less than 3 years in the federal public service	21	14	9	0	0	10	47	80	0	58
2008	3 to 10 years in the federal public service	13	14	9	2	1	3	58	68	9	144
2008	11 to 20 years in the federal public service	0	9	4	2	2	4	78	50	25	45
2008	More than 20 years in the federal public service	15	4	4	0	0	4	74	83	0	27

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	0	100	35
2017	3 to 10 years in the federal public service	6	94	139
2017	11 to 20 years in the federal public service	7	93	124
2014	3 to 10 years in the federal public service	3	97	151

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	17	9	0	0	40	17	80	0	35
2017	3 to 10 years in the federal public service	16	21	16	1	2	36	9	66	6	140
2017	11 to 20 years in the federal public service	25	11	21	2	5	28	8	57	10	124
2017	More than 20 years in the federal public service	39	16	8	0	0	21	16	87	0	38
2014	Less than 3 years in the federal public service	25	15	10	0	0	40	10	80	0	20
2014	3 to 10 years in the federal public service	23	14	9	2	3	41	8	73	9	152
2014	11 to 20 years in the federal public service	22	13	12	0	2	38	12	71	4	99
2014	More than 20 years in the federal public service	35	15	15	0	0	33	3	77	0	34

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	25	6	3	0	20	8	88	4	35
2017	3 to 10 years in the federal public service	40	36	12	1	3	6	1	83	5	140
2017	11 to 20 years in the federal public service	40	27	15	3	4	9	2	75	8	124
2017	More than 20 years in the federal public service	66	18	8	3	0	3	3	89	3	38
2014	Less than 3 years in the federal public service	45	25	5	0	0	25	0	93	0	20
2014	3 to 10 years in the federal public service	41	27	9	2	3	17	1	83	6	152
2014	11 to 20 years in the federal public service	39	35	10	1	1	11	2	86	2	99
2014	More than 20 years in the federal public service	62	15	12	0	0	9	3	87	0	34
2011	Less than 3 years in the federal public service	51	22	10	0	0	17	0	88	0	41
2011	3 to 10 years in the federal public service	38	32	18	2	2	9	0	77	4	182
2011	11 to 20 years in the federal public service	32	43	9	3	0	12	0	86	4	65
2011	More than 20 years in the federal public service	76	18	3	3	0	0	0	94	3	33

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	35	14	9	8	3	3	67	18	35
2017	3 to 10 years in the federal public service	40	29	13	10	6	0	3	71	16	139
2017	11 to 20 years in the federal public service	56	25	10	4	3	1	1	82	7	124
2017	More than 20 years in the federal public service	55	21	11	5	3	0	5	81	8	38

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	26	26	9	6	3	3	57	15	35
2017	3 to 10 years in the federal public service	26	32	27	11	4	0	1	58	14	140
2017	11 to 20 years in the federal public service	20	38	25	9	5	1	2	60	14	123
2017	More than 20 years in the federal public service	24	29	29	11	5	0	3	54	16	38

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	20	14	0	0	3	3	85	0	35
2017	3 to 10 years in the federal public service	40	35	13	6	4	0	1	77	10	140
2017	11 to 20 years in the federal public service	28	33	23	7	4	1	4	64	12	123
2017	More than 20 years in the federal public service	42	26	24	5	0	0	3	70	5	38

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	29	14	14	3	6	3	65	19	35
2017	3 to 10 years in the federal public service	34	31	20	7	6	0	1	66	14	140
2017	11 to 20 years in the federal public service	20	35	22	12	8	2	2	57	21	124
2017	More than 20 years in the federal public service	21	40	29	5	3	0	3	62	8	38

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	14	6	3	0	3	6	90	3	35
2017	3 to 10 years in the federal public service	63	19	8	4	1	0	4	86	5	140
2017	11 to 20 years in the federal public service	59	25	6	2	1	1	7	90	4	123
2017	More than 20 years in the federal public service	54	30	5	0	3	0	8	91	3	37

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	26	12	0	3	3	85	3	35
2017	3 to 10 years in the federal public service	42	32	16	6	3	1	74	9	140
2017	11 to 20 years in the federal public service	46	28	15	7	4	0	74	11	123
2017	More than 20 years in the federal public service	39	32	21	0	5	3	73	5	38

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	26	17	6	3	9	72	10	35
2017	3 to 10 years in the federal public service	38	34	19	4	4	2	73	7	140
2017	11 to 20 years in the federal public service	40	31	15	11	3	1	71	14	123
2017	More than 20 years in the federal public service	24	42	24	8	0	3	68	8	38

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	11	26	6	6	6	60	12	35
2017	3 to 10 years in the federal public service	38	31	14	10	5	1	71	15	138
2017	11 to 20 years in the federal public service	28	39	15	9	7	2	69	17	123
2017	More than 20 years in the federal public service	31	34	16	13	3	3	68	16	38

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	14	12	14	6	6	66	21	35
2017	3 to 10 years in the federal public service	43	31	11	8	6	2	75	14	140
2017	11 to 20 years in the federal public service	42	30	14	6	7	2	74	12	123
2017	More than 20 years in the federal public service	45	32	13	8	0	3	78	8	38

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	23	6	3	3	9	88	6	35
2017	3 to 10 years in the federal public service	46	34	13	4	3	1	81	6	140
2017	11 to 20 years in the federal public service	45	30	16	7	2	2	76	8	122
2017	More than 20 years in the federal public service	35	38	8	11	5	3	75	17	37

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	17	6	0	0	3	94	0	35
2017	3 to 10 years in the federal public service	70	19	8	1	1	1	90	2	140
2017	11 to 20 years in the federal public service	68	17	8	3	2	2	87	5	124
2017	More than 20 years in the federal public service	74	13	3	3	3	5	92	6	38

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	6	3	3	3	0	3	91	6	35
2017	3 to 10 years in the federal public service	76	14	4	1	2	1	1	93	3	140
2017	11 to 20 years in the federal public service	73	9	10	4	2	0	2	84	7	124
2017	More than 20 years in the federal public service	79	11	5	3	0	0	3	92	3	38

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	20	6	6	3	3	85	9	35
2017	3 to 10 years in the federal public service	57	29	9	2	2	1	86	4	140
2017	11 to 20 years in the federal public service	54	29	10	3	2	2	84	5	124
2017	More than 20 years in the federal public service	55	34	8	0	0	3	92	0	38

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	12	6	6	3	3	85	9	35
2017	3 to 10 years in the federal public service	66	14	10	4	6	1	81	9	140
2017	11 to 20 years in the federal public service	56	19	11	10	3	1	76	13	124
2017	More than 20 years in the federal public service	66	24	5	3	0	3	92	3	38

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	6	0	0	0	29	100	0	35
2017	3 to 10 years in the federal public service	61	9	4	1	0	25	93	2	140
2017	11 to 20 years in the federal public service	49	21	3	5	2	20	88	8	124
2017	More than 20 years in the federal public service	50	26	3	3	0	18	94	3	38

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	88	6	3	0	0	3	97	0	35
2017	3 to 10 years in the federal public service	84	8	3	1	1	4	96	1	140
2017	11 to 20 years in the federal public service	76	11	4	2	2	6	92	3	123
2017	More than 20 years in the federal public service	69	16	5	3	0	8	91	3	38

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	20	9	12	6	6	73	18	35
2017	3 to 10 years in the federal public service	77	14	4	1	3	2	93	4	140
2017	11 to 20 years in the federal public service	69	19	5	2	2	3	91	4	124
2017	More than 20 years in the federal public service	71	21	3	3	0	3	95	3	38

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	40	17	0	0	3	83	0	35
2017	3 to 10 years in the federal public service	51	26	15	6	1	1	78	7	140
2017	11 to 20 years in the federal public service	52	28	14	2	3	1	80	6	124
2017	More than 20 years in the federal public service	55	26	11	5	0	3	84	5	38

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	49	31	0	0	0	69	0	35
2017	3 to 10 years in the federal public service	14	46	32	6	2	0	60	8	140
2017	11 to 20 years in the federal public service	16	40	32	7	3	2	57	11	124
2017	More than 20 years in the federal public service	10	42	45	3	0	0	53	3	38

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	9	35	31	25	0	57	9	35
2017	3 to 10 years in the federal public service	4	11	33	39	13	1	52	14	140
2017	11 to 20 years in the federal public service	4	16	41	22	16	1	38	20	124
2017	More than 20 years in the federal public service	0	8	61	21	10	0	31	8	38

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	43	8	9	6	0	0	77	14	35
2017	3 to 10 years in the federal public service	26	51	14	6	2	1	0	78	9	140
2017	11 to 20 years in the federal public service	25	51	14	7	2	0	1	76	10	124
2017	More than 20 years in the federal public service	29	47	13	11	0	0	0	76	11	38

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	34	9	9	0	3	0	82	9	35
2017	3 to 10 years in the federal public service	26	49	12	8	4	1	0	76	12	140
2017	11 to 20 years in the federal public service	22	45	19	9	4	1	1	68	13	124
2017	More than 20 years in the federal public service	26	50	11	8	0	5	0	81	8	38

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	16	84	139
2017	11 to 20 years in the federal public service	15	85	124
2014	3 to 10 years in the federal public service	15	85	152
2014	11 to 20 years in the federal public service	8	92	99

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	95	5	21
2017	11 to 20 years in the federal public service	74	26	19
2014	3 to 10 years in the federal public service	74	26	23

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	48	47	5	0	95	0	20
2017	11 to 20 years in the federal public service	57	29	0	14	86	14	14
2014	3 to 10 years in the federal public service	65	24	6	6	88	6	17

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	23	20	12	3	3	3	39	61	35
2017	3 to 10 years in the federal public service	51	22	11	5	6	5	0	54	46	140
2017	11 to 20 years in the federal public service	60	27	5	2	2	3	1	63	37	124
2017	More than 20 years in the federal public service	66	21	5	5	3	0	0	66	34	38

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	50	20
2017	3 to 10 years in the federal public service	23	59
2017	11 to 20 years in the federal public service	7	43
2017	More than 20 years in the federal public service	15	13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	34	20
2017	3 to 10 years in the federal public service	19	59
2017	11 to 20 years in the federal public service	12	43
2017	More than 20 years in the federal public service	0	13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	20
2017	3 to 10 years in the federal public service	15	59
2017	11 to 20 years in the federal public service	7	43
2017	More than 20 years in the federal public service	8	13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	20
2017	3 to 10 years in the federal public service	37	59
2017	11 to 20 years in the federal public service	37	43
2017	More than 20 years in the federal public service	15	13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	20
2017	3 to 10 years in the federal public service	7	59
2017	11 to 20 years in the federal public service	5	43
2017	More than 20 years in the federal public service	0	13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	20
2017	3 to 10 years in the federal public service	50	59
2017	11 to 20 years in the federal public service	58	43
2017	More than 20 years in the federal public service	69	13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	15	70	5	0	5	5	20
2017	3 to 10 years in the federal public service	13	55	21	0	3	8	60
2017	11 to 20 years in the federal public service	33	57	5	2	0	2	42
2017	More than 20 years in the federal public service	23	54	8	0	15	0	13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	34	5	5	0	0	90	5	20
2017	3 to 10 years in the federal public service	36	26	6	12	5	15	73	20	61
2017	11 to 20 years in the federal public service	52	27	7	5	0	9	88	5	44
2017	More than 20 years in the federal public service	54	8	8	0	15	15	73	18	13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	0	15	10	20	10	35	19	54	20
2017	3 to 10 years in the federal public service	5	11	6	5	22	5	46	33	54	61
2017	11 to 20 years in the federal public service	16	7	7	2	5	7	57	63	19	44
2017	More than 20 years in the federal public service	8	8	23	0	23	0	38	25	38	13

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Financial Transactions and Reports Analysis Centre of Canada by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me