2017 Public Service Employee Survey Results for Canadian Food Inspection Agency

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 47 5 11 5 0 0 79 16 174344
2017 Canadian Food Inspection Agency 26 49 5 13 6 0 0 75 19 4829
2014 Public Service 32 47 5 11 5 0 0 78 16 181951
2014 Canadian Food Inspection Agency 27 49 5 14 5 0 0 76 19 5177
2011 Public Service 36 46 4 10 4 0 0 82 14 200936
2011 Canadian Food Inspection Agency 25 49 5 15 6 0 0 74 21 5265
2008 Public Service 36 46 4 9 4 0 0 82 13 169250
2008 Canadian Food Inspection Agency 31 49 5 11 4 0 0 79 16 3731

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Canadian Food Inspection Agency 68 24 4 3 1 0 1 92 4 4824
2014 Public Service 68 22 4 3 1 1 1 91 4 181921
2014 Canadian Food Inspection Agency 69 22 3 3 1 0 1 92 4 5175
2011 Public Service 71 20 4 3 1 1 1 92 4 200894
2011 Canadian Food Inspection Agency 71 21 4 3 1 0 1 92 4 5263
2008 Public Service 71 20 3 3 1 0 1 92 4 169051
2008 Canadian Food Inspection Agency 72 21 3 2 1 0 1 93 3 3725

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 66 19 5 6 3 0 1 86 9 174221
2017 Canadian Food Inspection Agency 67 20 5 5 2 0 1 88 8 4824
2014 Public Service 64 20 5 6 3 0 1 85 9 181861
2014 Canadian Food Inspection Agency 68 19 4 5 3 0 1 88 8 5174
2011 Public Service 66 18 5 6 3 0 2 86 9 200811
2011 Canadian Food Inspection Agency 71 17 4 4 3 0 1 89 7 5262
2008 Public Service 67 18 5 6 3 0 1 86 9 169106
2008 Canadian Food Inspection Agency 70 17 4 5 3 0 1 87 9 3724

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Canadian Food Inspection Agency 40 37 7 11 5 0 0 77 16 4818
2014 Public Service 40 35 7 11 7 0 0 75 18 181828
2014 Canadian Food Inspection Agency 42 35 7 11 5 0 0 77 16 5175
2011 Public Service 39 37 8 10 6 0 0 77 15 199738
2011 Canadian Food Inspection Agency 38 39 8 9 5 0 0 77 14 5241

Question 5. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Canadian Food Inspection Agency 21 40 12 17 9 0 0 61 27 4826
2014 Public Service 24 39 12 16 9 0 0 63 25 181873
2014 Canadian Food Inspection Agency 19 39 12 20 10 0 0 58 30 5175
2011 Public Service 27 41 12 12 6 0 1 69 19 200240
2011 Canadian Food Inspection Agency 20 41 13 17 9 0 0 61 26 5243
2008 Public Service 25 42 13 13 7 0 1 68 20 168332
2008 Canadian Food Inspection Agency 18 43 13 17 8 0 0 61 26 3703

Question 6. My job is a good fit with my interests.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Canadian Food Inspection Agency 38 40 10 7 4 0 0 79 11 4829
2014 Public Service 39 39 11 7 4 0 0 78 11 181902
2014 Canadian Food Inspection Agency 36 42 11 7 4 0 0 78 11 5174
2011 Public Service 42 36 11 6 4 0 0 79 10 200728
2011 Canadian Food Inspection Agency 40 39 10 7 4 0 0 79 11 5262
2008 Public Service 38 41 11 7 4 0 0 79 10 169105
2008 Canadian Food Inspection Agency 33 44 12 7 3 0 0 77 11 3726

Question 7. My job is a good fit with my skills.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Canadian Food Inspection Agency 43 39 8 6 4 0 0 82 10 4829
2014 Public Service 44 38 8 6 3 0 0 82 10 181804
2014 Canadian Food Inspection Agency 42 39 8 7 4 0 0 81 10 5175
2011 Public Service 45 39 7 5 3 0 0 84 8 200298
2011 Canadian Food Inspection Agency 42 40 8 6 3 0 0 83 9 5241
2008 Public Service 43 42 7 5 3 0 0 85 8 168403
2008 Canadian Food Inspection Agency 38 46 8 5 3 0 0 84 8 3709

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Canadian Food Inspection Agency 44 40 7 7 2 0 0 84 9 4820
2014 Public Service 42 38 9 7 3 0 0 80 11 181746
2014 Canadian Food Inspection Agency 44 39 7 7 2 0 0 83 10 5171

Question 9. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Canadian Food Inspection Agency 36 35 11 10 7 0 0 71 17 4822
2014 Public Service 36 34 12 10 7 0 1 71 16 181787
2014 Canadian Food Inspection Agency 34 35 13 11 7 0 0 69 19 5174
2011 Public Service 38 36 11 9 6 0 1 75 14 200742
2011 Canadian Food Inspection Agency 34 37 11 10 7 0 0 72 17 5252

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 23 11 10 11 2 11 63 24 173988
2017 Canadian Food Inspection Agency 28 27 11 13 12 1 8 60 28 4825
2014 Public Service 30 24 11 11 13 2 10 61 27 181828
2014 Canadian Food Inspection Agency 27 25 10 14 16 1 7 57 32 5173
2011 Public Service 31 24 10 11 13 2 10 62 27 200707
2011 Canadian Food Inspection Agency 29 24 9 13 16 1 7 58 32 5249
2008 Public Service 34 24 9 11 12 2 9 65 25 168919
2008 Canadian Food Inspection Agency 32 26 8 13 15 1 5 62 30 3725

Question 11. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Canadian Food Inspection Agency 30 45 12 8 5 0 0 75 13 4829
2014 Public Service 30 44 12 9 5 0 0 74 14 181850
2014 Canadian Food Inspection Agency 28 47 12 8 5 0 0 75 13 5178
2011 Public Service 35 41 11 8 5 0 0 76 13 200583
2011 Canadian Food Inspection Agency 32 42 13 8 5 0 0 74 14 5252
2008 Public Service 35 42 11 8 4 0 0 77 12 168072
2008 Canadian Food Inspection Agency 30 43 13 9 5 0 0 74 14 3694

Question 12. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Canadian Food Inspection Agency 22 36 17 15 9 0 0 59 24 4829
2014 Public Service 21 35 17 15 11 0 0 57 26 181788
2014 Canadian Food Inspection Agency 20 35 19 16 10 0 0 55 26 5177
2011 Public Service 21 37 16 14 11 0 0 59 25 200784
2011 Canadian Food Inspection Agency 18 37 18 15 11 1 0 55 27 5255

Question 13. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Canadian Food Inspection Agency 26 44 13 13 5 0 0 70 17 4824

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Canadian Food Inspection Agency 37 42 11 6 3 0 0 80 10 4823
2014 Public Service 38 40 12 6 4 1 0 79 10 181765
2014 Canadian Food Inspection Agency 37 41 12 6 3 1 0 79 9 5176
2011 Public Service 37 42 11 6 3 1 0 80 9 200734
2011 Canadian Food Inspection Agency 35 43 12 6 3 1 0 78 10 5252
2008 Public Service 42 39 10 5 3 1 0 82 8 168871
2008 Canadian Food Inspection Agency 36 43 10 6 3 0 0 80 10 3724

Question 15. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Canadian Food Inspection Agency 25 39 15 13 9 0 0 64 22 4822

Question 16. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Canadian Food Inspection Agency 51 36 8 3 2 0 0 87 5 4813
2014 Public Service 59 29 8 2 2 0 0 88 4 181719
2014 Canadian Food Inspection Agency 60 30 7 2 1 0 0 90 3 5175
2011 Public Service 58 31 7 2 1 0 0 89 4 200656
2011 Canadian Food Inspection Agency 55 33 7 2 1 0 0 89 4 5250

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Canadian Food Inspection Agency 26 42 13 12 7 0 0 68 19 4809
2014 Public Service 21 40 14 14 10 0 0 62 25 181784
2014 Canadian Food Inspection Agency 20 41 14 15 9 0 0 62 24 5179
2011 Public Service 28 39 13 12 8 0 0 68 20 200493
2011 Canadian Food Inspection Agency 24 41 13 13 8 0 0 66 21 5247

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Canadian Food Inspection Agency 30 37 15 11 6 0 0 67 17 4811
2014 Public Service 27 36 16 12 9 0 0 63 21 181760
2014 Canadian Food Inspection Agency 27 38 16 12 7 0 0 65 19 5175

Question 19. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Canadian Food Inspection Agency 28 40 16 11 6 0 0 68 16 4811
2014 Public Service 28 38 16 11 7 0 0 66 18 181718
2014 Canadian Food Inspection Agency 27 39 16 11 6 0 0 67 17 5177
2011 Public Service 34 40 13 8 4 1 0 75 12 199885
2011 Canadian Food Inspection Agency 33 40 14 9 3 1 0 73 13 5236

Question 20. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Canadian Food Inspection Agency 38 42 11 6 3 0 0 80 9 4805
2014 Public Service 39 40 11 6 4 0 0 79 9 181673
2014 Canadian Food Inspection Agency 40 42 10 5 3 0 0 82 8 5178
2011 Public Service 41 41 9 6 3 0 0 82 9 200825
2011 Canadian Food Inspection Agency 40 42 9 6 3 0 0 82 9 5252
2008 Public Service 41 42 8 6 3 0 0 84 8 168963
2008 Canadian Food Inspection Agency 39 43 9 6 3 0 0 82 8 3724

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Canadian Food Inspection Agency 33 37 18 7 4 0 1 71 11 4829
2014 Public Service 35 34 18 7 5 0 1 70 12 181779
2014 Canadian Food Inspection Agency 32 37 20 7 4 0 1 69 11 5178
2011 Public Service 33 34 18 8 5 0 1 69 13 200574
2011 Canadian Food Inspection Agency 31 35 20 8 5 0 0 66 14 5255
2008 Public Service 28 35 20 10 6 0 1 64 16 168835
2008 Canadian Food Inspection Agency 26 36 21 10 6 0 1 62 16 3720

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Canadian Food Inspection Agency 10 25 37 17 8 1 2 26 36 4808
2014 Public Service 12 28 36 16 7 1 2 23 40 181277
2014 Canadian Food Inspection Agency 9 28 38 17 7 1 2 24 37 5162
2011 Public Service 12 27 34 16 7 1 2 24 40 199952
2011 Canadian Food Inspection Agency 10 26 37 17 7 1 2 25 37 5243
2008 Public Service 12 29 35 16 6 1 2 23 41 168383
2008 Canadian Food Inspection Agency 10 31 36 15 5 1 1 20 42 3718

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Canadian Food Inspection Agency 15 22 29 18 11 2 3 30 39 4806
2014 Public Service 13 22 29 20 11 2 3 32 37 181116
2014 Canadian Food Inspection Agency 13 24 31 19 9 2 2 29 39 5155
2011 Public Service 12 20 28 21 12 2 3 35 34 199740
2011 Canadian Food Inspection Agency 12 21 29 21 11 2 3 35 34 5236
2008 Public Service 12 22 29 21 11 2 3 34 35 168088
2008 Canadian Food Inspection Agency 12 23 30 21 9 2 2 31 37 3714

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Canadian Food Inspection Agency 16 25 31 15 7 3 4 24 43 4802
2014 Public Service 21 25 27 14 7 2 3 23 48 181132
2014 Canadian Food Inspection Agency 18 27 29 14 7 2 3 22 47 5147
2011 Public Service 18 24 28 15 8 2 4 25 45 199696
2011 Canadian Food Inspection Agency 18 27 28 15 7 3 3 23 48 5236
2008 Public Service 17 24 30 17 8 2 3 25 43 168077
2008 Canadian Food Inspection Agency 17 26 31 15 6 2 2 22 45 3706

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Canadian Food Inspection Agency 7 14 33 28 13 1 3 43 22 4773
2014 Public Service 9 17 33 25 12 1 3 38 27 180699
2014 Canadian Food Inspection Agency 6 15 34 29 12 1 2 42 23 5145
2011 Public Service 9 17 32 25 12 1 4 38 28 199449
2011 Canadian Food Inspection Agency 8 16 32 26 13 1 3 41 25 5227
2008 Public Service 9 18 33 25 11 1 3 38 28 168000
2008 Canadian Food Inspection Agency 8 18 35 25 12 1 2 37 27 3700

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Canadian Food Inspection Agency 18 24 29 15 10 1 3 26 43 4801
2014 Public Service 21 25 27 15 9 1 3 24 48 181145
2014 Canadian Food Inspection Agency 20 27 28 15 8 1 2 23 48 5153
2011 Public Service 18 24 28 16 9 1 3 27 44 199874
2011 Canadian Food Inspection Agency 20 26 28 14 8 1 2 23 48 5240
2008 Public Service 16 24 28 18 10 1 3 29 42 168023
2008 Canadian Food Inspection Agency 18 26 29 16 8 1 2 25 45 3705

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Canadian Food Inspection Agency 10 18 27 23 14 3 4 40 31 4808
2014 Public Service 11 18 27 24 13 3 5 40 31 181040
2014 Canadian Food Inspection Agency 9 17 27 26 15 3 4 44 27 5156
2011 Public Service 11 18 27 23 14 3 5 40 31 199570
2011 Canadian Food Inspection Agency 10 18 28 22 14 3 4 39 30 5231
2008 Public Service 14 22 27 20 11 2 4 33 38 168198
2008 Canadian Food Inspection Agency 12 21 27 22 12 2 4 36 36 3710

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Canadian Food Inspection Agency 14 22 33 15 9 3 4 26 38 4804
2014 Public Service 18 24 31 14 8 2 3 23 44 181146
2014 Canadian Food Inspection Agency 13 23 32 16 8 3 4 26 39 5160
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 68 16 6 4 2 0 4 88 6 174193
2017 Canadian Food Inspection Agency 72 14 5 3 2 0 3 89 6 4826
2014 Public Service 70 15 5 4 3 0 3 88 6 181584
2014 Canadian Food Inspection Agency 75 12 4 3 3 0 3 90 6 5169
2011 Public Service 68 15 5 4 3 0 4 87 7 200015
2011 Canadian Food Inspection Agency 73 12 4 3 2 0 4 89 6 5243
2008 Public Service 66 14 5 4 4 1 7 86 9 167148
2008 Canadian Food Inspection Agency 70 11 5 3 4 0 7 87 7 3661

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Canadian Food Inspection Agency 24 31 16 13 9 4 3 59 23 4830
2014 Public Service 28 32 15 10 8 4 3 64 20 181579
2014 Canadian Food Inspection Agency 28 33 13 12 9 3 2 64 22 5168

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Canadian Food Inspection Agency 40 32 10 11 6 1 0 73 18 4830
2014 Public Service 41 30 10 10 7 1 0 73 18 181550
2014 Canadian Food Inspection Agency 42 30 8 11 8 1 0 73 18 5169

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 35 13 13 8 2 1 65 22 174044
2017 Canadian Food Inspection Agency 28 35 14 14 7 1 1 65 22 4828
2014 Public Service 25 39 13 14 7 2 1 66 21 181522
2014 Canadian Food Inspection Agency 27 38 12 13 7 1 1 67 21 5169
2011 Public Service 26 37 13 14 8 2 1 65 22 199928
2011 Canadian Food Inspection Agency 27 37 12 14 8 1 1 65 23 5242
2008 Public Service 26 37 12 14 8 2 1 65 22 166238
2008 Canadian Food Inspection Agency 28 37 12 13 7 1 1 67 21 3639

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 28 15 13 11 9 1 58 26 174123
2017 Canadian Food Inspection Agency 20 27 15 16 12 8 1 52 31 4824
2014 Public Service 24 28 16 13 10 7 1 57 26 181494
2014 Canadian Food Inspection Agency 21 28 16 15 12 6 1 53 29 5170
2011 Public Service 26 27 15 13 11 6 1 58 26 199730
2011 Canadian Food Inspection Agency 26 26 15 15 12 5 1 56 29 5242
2008 Public Service 27 28 14 13 11 7 1 59 25 166166
2008 Canadian Food Inspection Agency 29 28 13 13 11 5 1 60 26 3638

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Canadian Food Inspection Agency 10 23 18 19 15 12 2 39 40 4821
2014 Public Service 11 22 19 18 15 13 2 38 40 181465
2014 Canadian Food Inspection Agency 10 24 19 20 14 10 2 39 39 5171

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Canadian Food Inspection Agency 39 40 9 8 4 0 0 79 12 4815
2014 Public Service 39 40 9 8 3 0 0 80 11 181417
2014 Canadian Food Inspection Agency 39 40 9 8 4 0 0 80 12 5169
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Canadian Food Inspection Agency 35 37 12 10 5 0 0 73 16 4832
2014 Public Service 36 36 12 9 6 1 0 72 15 181472
2014 Canadian Food Inspection Agency 35 35 13 10 6 0 0 71 16 5168
2011 Public Service 33 37 13 10 7 1 0 70 17 199910
2011 Canadian Food Inspection Agency 33 37 13 11 7 0 0 70 17 5238
2008 Public Service 31 36 13 11 9 1 1 67 20 166756
2008 Canadian Food Inspection Agency 29 35 14 11 10 1 1 65 21 3659

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Canadian Food Inspection Agency 42 33 11 7 5 2 0 76 12 4826
2014 Public Service 42 31 12 7 5 2 1 75 12 181447
2014 Canadian Food Inspection Agency 42 31 12 7 5 2 1 75 12 5170
2011 Public Service 40 32 13 8 5 2 1 74 13 199843
2011 Canadian Food Inspection Agency 40 32 13 8 6 2 0 73 14 5239
2008 Public Service 38 31 12 8 7 3 1 72 15 166751
2008 Canadian Food Inspection Agency 37 31 13 9 8 3 0 69 17 3656

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Canadian Food Inspection Agency 40 35 10 10 5 0 0 75 15 4823
2014 Public Service 40 34 11 9 6 1 0 75 15 181437
2014 Canadian Food Inspection Agency 40 34 10 9 5 1 0 75 15 5169
2011 Public Service 38 35 11 10 6 1 0 73 16 199709
2011 Canadian Food Inspection Agency 38 34 11 10 6 1 0 73 16 5233
2008 Public Service 36 34 11 10 8 1 0 71 18 166684
2008 Canadian Food Inspection Agency 34 34 11 12 9 0 0 68 21 3652

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 78 12 4 2 2 0 3 93 3 173995
2017 Canadian Food Inspection Agency 79 12 3 2 1 0 2 93 3 4822
2014 Public Service 77 12 4 2 2 0 3 93 4 181405
2014 Canadian Food Inspection Agency 79 11 3 2 2 0 3 93 3 5170
2011 Public Service 77 12 4 2 2 0 3 92 4 199764
2011 Canadian Food Inspection Agency 79 10 3 2 2 0 3 93 4 5234
2008 Public Service 78 8 3 2 3 0 6 92 5 166455
2008 Canadian Food Inspection Agency 79 7 3 2 2 0 6 92 4 3647

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 50 23 8 5 6 3 6 80 12 173965
2017 Canadian Food Inspection Agency 43 25 9 7 7 3 6 75 16 4824
2014 Public Service 47 23 9 5 6 3 6 78 13 181389
2014 Canadian Food Inspection Agency 41 24 9 7 8 4 7 72 17 5167
2011 Public Service 44 26 9 7 8 2 4 75 15 200634
2011 Canadian Food Inspection Agency 35 27 11 9 11 3 5 67 21 5251

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 27 8 6 5 1 0 81 11 174035
2017 Canadian Food Inspection Agency 50 28 9 7 5 1 0 78 13 4825

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Canadian Food Inspection Agency 51 26 10 6 5 2 0 79 11 4827

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Canadian Food Inspection Agency 46 29 11 8 6 0 0 75 14 4819
2014 Public Service 46 30 11 7 6 0 0 77 13 181293
2014 Canadian Food Inspection Agency 45 30 11 7 6 0 0 76 13 5168
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Canadian Food Inspection Agency 25 37 14 10 6 3 4 68 17 1114
2014 Public Service 25 36 15 10 6 3 5 66 18 40406
2014 Canadian Food Inspection Agency 26 37 14 9 5 3 6 69 16 1147

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Canadian Food Inspection Agency 22 31 18 12 9 8 0 57 23 4826
2014 Public Service 24 32 17 10 8 8 0 62 20 181131
2014 Canadian Food Inspection Agency 23 34 17 11 7 9 0 62 19 5164
2011 Public Service 22 31 19 11 9 7 1 58 22 199170
2011 Canadian Food Inspection Agency 21 31 18 12 10 8 0 57 23 5233

Question 41. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Canadian Food Inspection Agency 19 31 19 17 12 3 0 52 29 4826
2014 Public Service 21 31 19 15 12 3 0 53 27 181126
2014 Canadian Food Inspection Agency 20 32 20 16 10 3 0 53 27 5167
2011 Public Service 19 31 19 14 13 3 0 52 28 199021
2011 Canadian Food Inspection Agency 18 31 20 15 13 2 0 50 30 5230
2008 Public Service 21 33 18 14 12 3 0 55 27 165557
2008 Canadian Food Inspection Agency 18 30 18 17 15 2 0 49 32 3617

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Canadian Food Inspection Agency 12 28 21 20 13 5 0 43 34 4822
2014 Public Service 14 28 21 18 13 5 0 45 33 181064
2014 Canadian Food Inspection Agency 14 29 22 19 11 5 0 44 33 5157
2011 Public Service 11 31 21 19 12 6 0 45 33 198979
2011 Canadian Food Inspection Agency 10 29 21 21 13 6 0 41 36 5223
2008 Public Service 11 31 20 20 13 6 0 44 35 165317
2008 Canadian Food Inspection Agency 8 28 19 24 16 5 0 38 41 3610

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 20 27 17 14 15 6 0 50 31 174190
2017 Canadian Food Inspection Agency 18 29 18 15 13 7 0 51 30 4827
2014 Public Service 17 26 19 15 16 7 0 46 34 181094
2014 Canadian Food Inspection Agency 19 31 18 14 11 6 0 54 27 5164
2011 Public Service 15 29 18 16 15 7 0 47 33 198990
2011 Canadian Food Inspection Agency 14 32 19 15 12 7 0 50 30 5223
2008 Public Service 14 29 18 16 15 8 0 47 33 165352
2008 Canadian Food Inspection Agency 11 28 20 17 16 9 0 43 35 3608

Question 44. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Canadian Food Inspection Agency 13 31 19 20 13 4 0 45 35 4820
2014 Public Service 14 31 18 19 14 3 0 47 34 181026
2014 Canadian Food Inspection Agency 14 32 19 20 12 3 0 47 33 5161
2011 Public Service 13 33 18 20 14 3 0 48 34 198810
2011 Canadian Food Inspection Agency 11 32 18 23 13 3 0 44 38 5224
2008 Public Service 14 36 16 20 12 2 0 51 33 165141
2008 Canadian Food Inspection Agency 11 33 17 22 14 2 0 45 38 3602
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Canadian Food Inspection Agency 25 43 17 9 5 1 0 69 14 4820
2014 Public Service 24 40 18 10 6 2 0 65 16 181189
2014 Canadian Food Inspection Agency 27 44 15 8 4 1 0 72 12 5167
2011 Public Service 24 42 17 10 6 2 0 67 16 199395
2011 Canadian Food Inspection Agency 28 42 16 8 4 1 0 71 13 5231

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 41 12 4 2 3 0 81 7 173773
2017 Canadian Food Inspection Agency 38 43 10 4 2 2 0 83 6 4815
2014 Public Service 38 41 11 4 2 3 1 82 6 180996
2014 Canadian Food Inspection Agency 41 42 9 4 1 2 0 86 6 5162
2011 Public Service 35 40 13 5 2 3 1 78 8 199266
2011 Canadian Food Inspection Agency 38 41 11 5 2 2 0 81 8 5226

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Canadian Food Inspection Agency 35 40 11 8 4 2 1 77 12 4816
2014 Public Service 36 37 11 7 4 3 1 77 12 181015
2014 Canadian Food Inspection Agency 41 39 9 6 3 2 1 81 10 5166
2011 Public Service 35 36 12 8 5 4 1 74 14 199168
2011 Canadian Food Inspection Agency 37 37 11 7 5 3 1 76 13 5228
2008 Public Service 31 36 12 10 7 4 1 70 17 165770
2008 Canadian Food Inspection Agency 27 34 13 12 8 5 1 64 21 3623

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 34 19 11 6 4 1 61 18 173919
2017 Canadian Food Inspection Agency 24 37 20 10 5 3 1 64 16 4824
2014 Public Service 24 34 20 10 6 5 1 62 18 180998
2014 Canadian Food Inspection Agency 29 36 18 9 4 3 1 68 14 5160
2011 Public Service 19 35 21 12 7 5 1 57 20 199149
2011 Canadian Food Inspection Agency 21 39 19 10 6 4 1 63 17 5232

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Canadian Food Inspection Agency 16 28 16 16 15 7 2 48 34 4811
2014 Public Service 16 24 18 16 15 9 2 45 35 180995
2014 Canadian Food Inspection Agency 17 25 17 17 16 6 2 45 36 5164
2011 Public Service 15 23 18 16 15 11 3 44 35 199244
2011 Canadian Food Inspection Agency 15 25 17 18 16 8 2 44 37 5234

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 59 20 8 4 2 2 5 85 7 174121
2017 Canadian Food Inspection Agency 62 20 7 4 2 1 4 87 6 4824
2014 Public Service 59 20 8 4 2 2 5 85 7 180951
2014 Canadian Food Inspection Agency 63 17 7 4 2 2 5 86 6 5161

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 66 20 6 2 1 2 3 90 4 174041
2017 Canadian Food Inspection Agency 66 21 6 2 1 2 2 91 3 4819
2014 Public Service 65 20 6 2 2 3 3 90 4 180921
2014 Canadian Food Inspection Agency 67 18 6 2 2 2 3 90 4 5160
2011 Public Service 67 19 6 2 1 2 3 90 4 200185
2011 Canadian Food Inspection Agency 69 18 6 2 1 2 2 90 3 5238
2008 Public Service 67 18 6 2 1 2 3 89 4 168297
2008 Canadian Food Inspection Agency 68 18 6 2 2 2 3 89 4 3704

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Canadian Food Inspection Agency 16 32 19 19 13 2 0 49 32 4822
2014 Public Service 19 31 17 16 13 3 1 52 30 180900
2014 Canadian Food Inspection Agency 14 32 18 20 14 2 0 47 34 5158
2011 Public Service 21 33 17 15 12 2 0 55 27 200253
2011 Canadian Food Inspection Agency 15 31 19 20 14 1 0 47 34 5242
2008 Public Service 19 35 17 15 11 2 0 56 27 168004
2008 Canadian Food Inspection Agency 13 32 20 19 14 1 0 46 34 3694

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Canadian Food Inspection Agency 17 29 14 18 18 2 2 47 38 4815
2014 Public Service 16 25 15 18 22 2 2 42 42 180943
2014 Canadian Food Inspection Agency 16 26 16 20 20 2 1 43 41 5163
2011 Public Service 15 27 15 18 21 2 2 44 40 200219
2011 Canadian Food Inspection Agency 15 27 16 18 21 1 2 43 40 5242
2008 Public Service 17 32 14 16 17 2 2 51 35 167751
2008 Canadian Food Inspection Agency 15 33 14 17 17 1 1 50 36 3688

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Canadian Food Inspection Agency 18 36 22 13 7 4 0 56 21 4821

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Canadian Food Inspection Agency 39 38 14 4 3 2 0 79 7 4821
2014 Public Service 40 35 14 4 3 4 1 79 7 180799
2014 Canadian Food Inspection Agency 47 34 11 3 2 3 0 83 5 5163

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Canadian Food Inspection Agency 36 41 12 6 3 2 0 79 9 4822
2014 Public Service 38 37 13 6 3 3 0 78 9 180874
2014 Canadian Food Inspection Agency 42 37 11 5 3 2 0 81 8 5162
2011 Public Service 31 39 16 7 5 3 0 72 12 198890
2011 Canadian Food Inspection Agency 31 41 15 7 5 2 0 73 12 5223

Question 57. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Canadian Food Inspection Agency 40 39 10 7 3 0 0 79 11 4823
2014 Public Service 42 37 11 6 4 0 0 79 10 180763
2014 Canadian Food Inspection Agency 44 36 10 5 4 0 0 80 9 5158
2011 Public Service 37 39 12 7 5 0 0 76 12 198622
2011 Canadian Food Inspection Agency 36 39 13 7 5 1 0 75 12 5218
2008 Public Service 33 40 12 8 5 0 0 74 13 165113
2008 Canadian Food Inspection Agency 30 40 14 9 7 0 0 70 15 3600

Question 58. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Canadian Food Inspection Agency 30 33 19 11 7 1 0 64 18 4819
2014 Public Service 28 35 17 11 8 1 0 63 19 180897
2014 Canadian Food Inspection Agency 28 37 18 11 7 1 0 65 17 5161
2011 Public Service 28 35 18 10 7 1 0 64 17 198741
2011 Canadian Food Inspection Agency 27 37 19 10 6 1 0 65 16 5225

Question 59. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Canadian Food Inspection Agency 28 36 17 12 7 0 0 64 19 4823
2014 Public Service 27 36 17 12 7 0 0 64 20 180844
2014 Canadian Food Inspection Agency 26 39 17 11 6 0 0 66 18 5159
2011 Public Service 27 38 17 11 7 0 0 65 18 198568
2011 Canadian Food Inspection Agency 25 39 18 12 6 0 0 64 18 5226
2008 Public Service 28 40 14 11 6 0 0 68 18 164994
2008 Canadian Food Inspection Agency 24 41 15 13 7 0 0 65 20 3593

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Canadian Food Inspection Agency 25 25 20 14 10 5 1 54 26 4820
2014 Public Service 28 26 19 13 10 4 1 57 24 180861
2014 Canadian Food Inspection Agency 24 28 20 13 10 5 0 55 24 5162
2011 Public Service 29 27 17 12 10 5 1 59 23 198679
2011 Canadian Food Inspection Agency 26 26 19 13 11 5 0 55 25 5223
2008 Public Service 27 29 17 13 9 5 1 60 23 164965
2008 Canadian Food Inspection Agency 22 29 18 15 10 5 0 54 27 3595
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Public Service 26 40 34 174196
2017 Canadian Food Inspection Agency 23 40 36 4826
2014 Public Service 26 40 34 180859
2014 Canadian Food Inspection Agency 22 42 36 5161
2011 Public Service 27 42 31 198979
2011 Canadian Food Inspection Agency 22 45 33 5222

Question 62. Please indicate your reason for leaving.
Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Public Service 18 30 29 6 10 6 45785
2017 Canadian Food Inspection Agency 17 35 27 6 9 5 1113
2014 Public Service 18 32 30 10 9999 11 47681
2014 Canadian Food Inspection Agency 16 36 25 11 9999 11 1116
2011 Public Service 19 32 31 8 9999 10 53795
2011 Canadian Food Inspection Agency 18 33 32 7 9999 10 1165
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 18 82 173948
2017 Canadian Food Inspection Agency 18 82 4820
2014 Public Service 19 81 180560
2014 Canadian Food Inspection Agency 19 81 5147

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Organization
(%)		 Total responses
2017 Public Service 51 30018
2017 Canadian Food Inspection Agency 46 844
2014 Public Service 50 32448
2014 Canadian Food Inspection Agency 50 998

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Organization
(%)		 Total responses
2017 Public Service 63 30018
2017 Canadian Food Inspection Agency 62 844
2014 Public Service 63 32448
2014 Canadian Food Inspection Agency 58 998

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Organization
(%)		 Total responses
2017 Public Service 8 30018
2017 Canadian Food Inspection Agency 7 844
2014 Public Service 7 32448
2014 Canadian Food Inspection Agency 8 998

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2017 Public Service 5 30018
2014 Public Service 4 32448
2014 Canadian Food Inspection Agency 1 998

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2017 Public Service 6 30018
2017 Canadian Food Inspection Agency 5 844
2014 Public Service 5 32448
2014 Canadian Food Inspection Agency 3 998

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2017 Public Service 9 30018
2017 Canadian Food Inspection Agency 13 844
2014 Public Service 9 32448
2014 Canadian Food Inspection Agency 17 998

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 4 30018
2017 Canadian Food Inspection Agency 4 844
2014 Public Service 4 32448
2014 Canadian Food Inspection Agency 5 998

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Organization
(%)		 Total responses
2017 Public Service 41 30045
2017 Canadian Food Inspection Agency 40 845
2014 Public Service 40 32479
2014 Canadian Food Inspection Agency 39 999

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Organization
(%)		 Total responses
2017 Public Service 40 30045
2017 Canadian Food Inspection Agency 41 845
2014 Public Service 40 32479
2014 Canadian Food Inspection Agency 39 999

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Organization
(%)		 Total responses
2017 Public Service 45 30045
2017 Canadian Food Inspection Agency 41 845
2014 Public Service 43 32479
2014 Canadian Food Inspection Agency 41 999

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Organization
(%)		 Total responses
2017 Public Service 41 30045
2017 Canadian Food Inspection Agency 40 845
2014 Public Service 40 32479
2014 Canadian Food Inspection Agency 39 999

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Organization
(%)		 Total responses
2017 Public Service 30 30045
2017 Canadian Food Inspection Agency 31 845
2014 Public Service 29 32479
2014 Canadian Food Inspection Agency 28 999

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Organization
(%)		 Total responses
2017 Public Service 57 30045
2017 Canadian Food Inspection Agency 49 845
2014 Public Service 57 32479
2014 Canadian Food Inspection Agency 54 999

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Organization
(%)		 Total responses
2017 Public Service 36 30045
2017 Canadian Food Inspection Agency 30 845
2014 Public Service 36 32479
2014 Canadian Food Inspection Agency 32 999

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Organization
(%)		 Total responses
2017 Public Service 2 30045
2017 Canadian Food Inspection Agency 1 845
2014 Public Service 2 32479
2014 Canadian Food Inspection Agency 1 999

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Organization
(%)		 Total responses
2017 Public Service 10 30045
2017 Canadian Food Inspection Agency 8 845
2014 Public Service 9 32479
2014 Canadian Food Inspection Agency 8 999

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Organization
(%)		 Total responses
2017 Public Service 13 30045
2017 Canadian Food Inspection Agency 14 845
2014 Public Service 13 32479
2014 Canadian Food Inspection Agency 12 999

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Organization
(%)		 Total responses
2017 Public Service 48 30045
2017 Canadian Food Inspection Agency 47 845
2014 Public Service 46 32479
2014 Canadian Food Inspection Agency 47 999

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Organization
(%)		 Total responses
2017 Public Service 29 30045
2017 Canadian Food Inspection Agency 30 845
2014 Public Service 29 32479
2014 Canadian Food Inspection Agency 33 999

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 14 30045
2017 Canadian Food Inspection Agency 16 845
2014 Public Service 14 32479
2014 Canadian Food Inspection Agency 13 999

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2017 Public Service 52 30031
2017 Canadian Food Inspection Agency 58 845
2014 Public Service 51 32463
2014 Canadian Food Inspection Agency 54 999

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization
(%)		 Total responses
2017 Public Service 29 30031
2017 Canadian Food Inspection Agency 29 845
2014 Public Service 30 32463
2014 Canadian Food Inspection Agency 30 999

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 30031
2017 Canadian Food Inspection Agency 10 845
2014 Public Service 10 32463
2014 Canadian Food Inspection Agency 9 999

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Organization
(%)		 Total responses
2017 Public Service 22 30031
2017 Canadian Food Inspection Agency 21 845
2014 Public Service 21 32463
2014 Canadian Food Inspection Agency 23 999

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2017 Public Service 11 30031
2017 Canadian Food Inspection Agency 14 845
2014 Public Service 12 32463
2014 Canadian Food Inspection Agency 15 999

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 8 30031
2017 Canadian Food Inspection Agency 9 845
2014 Public Service 7 32463
2014 Canadian Food Inspection Agency 9 999

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2017 Public Service 14 30031
2017 Canadian Food Inspection Agency 12 845
2014 Public Service 16 32463
2014 Canadian Food Inspection Agency 17 999

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 11 30031
2017 Canadian Food Inspection Agency 13 845
2014 Public Service 11 32463
2014 Canadian Food Inspection Agency 9 999

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Organization
(%)		 Total responses
2017 Public Service 25 30031
2017 Canadian Food Inspection Agency 22 845
2014 Public Service 25 32463
2014 Canadian Food Inspection Agency 23 999

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Canadian Food Inspection Agency 11 768
2014 Public Service 13 30161
2014 Canadian Food Inspection Agency 13 915

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2017 Public Service 17 27791
2017 Canadian Food Inspection Agency 18 768
2014 Public Service 16 30161
2014 Canadian Food Inspection Agency 18 915

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Canadian Food Inspection Agency 11 768
2014 Public Service 11 30161
2014 Canadian Food Inspection Agency 13 915

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Organization
(%)		 Total responses
2017 Public Service 8 27791
2017 Canadian Food Inspection Agency 9 768
2014 Public Service 8 30161
2014 Canadian Food Inspection Agency 10 915

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Canadian Food Inspection Agency 12 768
2014 Public Service 10 30161
2014 Canadian Food Inspection Agency 11 915

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 11 27791
2017 Canadian Food Inspection Agency 10 768
2014 Public Service 10 30161
2014 Canadian Food Inspection Agency 10 915

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Canadian Food Inspection Agency 11 768
2014 Public Service 11 30161
2014 Canadian Food Inspection Agency 9 915

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Canadian Food Inspection Agency 10 768
2014 Public Service 8 30161
2014 Canadian Food Inspection Agency 6 915

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Canadian Food Inspection Agency 14 768
2014 Public Service 11 30161
2014 Canadian Food Inspection Agency 9 915

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2017 Public Service 26 27791
2017 Canadian Food Inspection Agency 27 768
2014 Public Service 25 30161
2014 Canadian Food Inspection Agency 22 915

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Canadian Food Inspection Agency 9 768
2014 Public Service 9 30161
2014 Canadian Food Inspection Agency 10 915

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2017 Public Service 45 27791
2017 Canadian Food Inspection Agency 45 768
2014 Public Service 45 30161
2014 Canadian Food Inspection Agency 44 915

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Organization
(%)		 Total responses
2017 Public Service 2 27791
2017 Canadian Food Inspection Agency 2 768
2014 Public Service 2 30161
2014 Canadian Food Inspection Agency 2 915

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2017 Public Service 53 27791
2017 Canadian Food Inspection Agency 50 768
2014 Public Service 54 30161
2014 Canadian Food Inspection Agency 50 915

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Organization
(%)		 Total responses
2017 Public Service 1 27791
2017 Canadian Food Inspection Agency 1 768

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 14 27791
2017 Canadian Food Inspection Agency 15 768
2014 Public Service 13 30161
2014 Canadian Food Inspection Agency 12 915

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 93 7 30021
2017 Canadian Food Inspection Agency 95 5 843

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Canadian Food Inspection Agency 15 21 20 9 9 20 6 49 25 4828
2014 Public Service 16 19 20 7 7 24 7 50 22 180780
2014 Canadian Food Inspection Agency 18 21 19 9 8 19 5 52 23 5160

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Canadian Food Inspection Agency 26 34 18 9 6 7 1 65 16 4825
2014 Public Service 26 30 19 7 6 11 1 64 14 180720
2014 Canadian Food Inspection Agency 30 34 17 7 5 6 1 68 13 5159
2011 Public Service 31 36 16 7 4 6 0 72 12 198422
2011 Canadian Food Inspection Agency 30 38 15 8 5 4 0 71 13 5218
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 48 10 6 2 2 5 81 9 174249
2017 Canadian Food Inspection Agency 25 51 9 6 2 2 4 81 9 4830
2014 Public Service 26 50 10 5 2 2 5 81 8 180775
2014 Canadian Food Inspection Agency 28 53 9 5 1 1 4 84 7 5160
2011 Public Service 25 51 10 6 2 1 4 81 8 198482
2011 Canadian Food Inspection Agency 26 55 9 5 1 1 3 84 7 5215
2008 Public Service 25 49 10 7 3 2 5 79 10 165000
2008 Canadian Food Inspection Agency 25 54 10 6 2 1 3 82 8 3595

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 24 21 9 7 20 8 49 22 173925
2017 Canadian Food Inspection Agency 9 24 23 12 8 19 6 44 26 4818
2014 Public Service 10 24 23 10 7 19 8 46 22 180722
2014 Canadian Food Inspection Agency 10 27 24 11 7 15 5 47 23 5158
2011 Public Service 10 26 23 10 6 18 6 48 22 198413
2011 Canadian Food Inspection Agency 9 27 24 12 7 17 4 46 24 5213

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 38 32 11 4 2 8 5 81 7 174213
2017 Canadian Food Inspection Agency 38 34 11 4 2 6 4 81 7 4826
2014 Public Service 35 34 12 4 2 8 5 79 7 180760
2014 Canadian Food Inspection Agency 38 36 10 4 2 5 4 82 7 5159
2011 Public Service 36 34 12 4 2 8 4 79 8 198530
2011 Canadian Food Inspection Agency 39 36 10 5 2 5 3 82 8 5216
2008 Public Service 33 36 12 4 2 8 5 79 7 164878
2008 Canadian Food Inspection Agency 35 38 10 4 3 6 3 81 8 3587

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 31 14 6 4 11 5 72 11 173897
2017 Canadian Food Inspection Agency 27 33 15 7 4 10 4 69 13 4816
2014 Public Service 27 32 15 6 4 11 5 70 12 180628
2014 Canadian Food Inspection Agency 28 35 15 7 4 9 4 71 12 5159
2011 Public Service 27 33 15 6 4 10 4 71 12 198183
2011 Canadian Food Inspection Agency 27 34 15 8 5 8 3 68 15 5213
2008 Public Service 29 34 13 8 5 7 5 71 14 165597
2008 Canadian Food Inspection Agency 28 34 15 9 6 6 3 67 17 3610
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 8 92 173800
2017 Canadian Food Inspection Agency 9 91 4819
2014 Public Service 8 92 180400
2014 Canadian Food Inspection Agency 9 91 5154

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Organization
(%)		 Total responses
2017 Public Service 38 13842
2017 Canadian Food Inspection Agency 36 422
2014 Public Service 36 13828
2014 Canadian Food Inspection Agency 37 434

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Organization
(%)		 Total responses
2017 Public Service 79 13842
2017 Canadian Food Inspection Agency 80 422
2014 Public Service 80 13828
2014 Canadian Food Inspection Agency 80 434

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13842
2017 Canadian Food Inspection Agency 5 422
2014 Public Service 3 13828
2014 Canadian Food Inspection Agency 4 434

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13842
2014 Public Service 3 13828

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13842
2017 Canadian Food Inspection Agency 6 422
2014 Public Service 7 13828
2014 Canadian Food Inspection Agency 4 434

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2017 Public Service 9 13842
2017 Canadian Food Inspection Agency 9 422
2014 Public Service 8 13828
2014 Canadian Food Inspection Agency 10 434

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13842
2017 Canadian Food Inspection Agency 9 422
2014 Public Service 8 13828
2014 Canadian Food Inspection Agency 6 434

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Organization
(%)		 Total responses
2017 Public Service 24 13782
2017 Canadian Food Inspection Agency 28 423
2014 Public Service 20 13822
2014 Canadian Food Inspection Agency 19 433

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Organization
(%)		 Total responses
2017 Public Service 19 13782
2017 Canadian Food Inspection Agency 26 423
2014 Public Service 17 13822
2014 Canadian Food Inspection Agency 22 433

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Organization
(%)		 Total responses
2017 Public Service 14 13782
2017 Canadian Food Inspection Agency 20 423
2014 Public Service 12 13822
2014 Canadian Food Inspection Agency 13 433

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13782
2017 Canadian Food Inspection Agency 10 423
2014 Public Service 5 13822
2014 Canadian Food Inspection Agency 7 433

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Organization
(%)		 Total responses
2017 Public Service 25 13782
2017 Canadian Food Inspection Agency 26 423
2014 Public Service 23 13822
2014 Canadian Food Inspection Agency 26 433

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Organization
(%)		 Total responses
2017 Public Service 30 13782
2017 Canadian Food Inspection Agency 26 423
2014 Public Service 24 13822
2014 Canadian Food Inspection Agency 23 433

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13782
2017 Canadian Food Inspection Agency 1 423
2014 Public Service 3 13822
2014 Canadian Food Inspection Agency 2 433

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization
(%)		 Total responses
2017 Public Service 2 13782

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Organization
(%)		 Total responses
2017 Public Service 8 13782
2017 Canadian Food Inspection Agency 6 423
2014 Public Service 7 13822
2014 Canadian Food Inspection Agency 8 433

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13782
2017 Canadian Food Inspection Agency 17 423
2014 Public Service 16 13822
2014 Canadian Food Inspection Agency 18 433

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization
(%)		 Total responses
2017 Public Service 1 13782

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13782
2017 Canadian Food Inspection Agency 10 423
2014 Public Service 16 13822
2014 Canadian Food Inspection Agency 11 433

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Organization
(%)		 Total responses
2017 Public Service 0 13782
2014 Public Service 1 13822

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 20 13782
2017 Canadian Food Inspection Agency 21 423
2014 Public Service 30 13822
2014 Canadian Food Inspection Agency 28 433

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2017 Public Service 31 13844
2017 Canadian Food Inspection Agency 31 424
2014 Public Service 29 13830
2014 Canadian Food Inspection Agency 32 434

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13844
2017 Canadian Food Inspection Agency 16 424
2014 Public Service 16 13830
2014 Canadian Food Inspection Agency 18 434

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13844
2017 Canadian Food Inspection Agency 7 424
2014 Public Service 6 13830
2014 Canadian Food Inspection Agency 5 434

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Organization
(%)		 Total responses
2017 Public Service 19 13844
2017 Canadian Food Inspection Agency 17 424
2014 Public Service 19 13830
2014 Canadian Food Inspection Agency 22 434

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13844
2017 Canadian Food Inspection Agency 7 424
2014 Public Service 6 13830
2014 Canadian Food Inspection Agency 8 434

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13844
2017 Canadian Food Inspection Agency 7 424
2014 Public Service 7 13830
2014 Canadian Food Inspection Agency 7 434

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 13844
2017 Canadian Food Inspection Agency 7 424
2014 Public Service 9 13830
2014 Canadian Food Inspection Agency 8 434

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Organization
(%)		 Total responses
2017 Public Service 8 13844
2017 Canadian Food Inspection Agency 7 424
2014 Public Service 9 13830
2014 Canadian Food Inspection Agency 8 434

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Organization
(%)		 Total responses
2017 Public Service 48 13844
2017 Canadian Food Inspection Agency 51 424
2014 Public Service 48 13830
2014 Canadian Food Inspection Agency 45 434

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 12884
2017 Canadian Food Inspection Agency 6 392
2014 Public Service 6 12831
2014 Canadian Food Inspection Agency 4 404

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2017 Public Service 13 12884
2017 Canadian Food Inspection Agency 19 392
2014 Public Service 11 12831
2014 Canadian Food Inspection Agency 16 404

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Organization
(%)		 Total responses
2017 Public Service 5 12884
2017 Canadian Food Inspection Agency 5 392
2014 Public Service 4 12831
2014 Canadian Food Inspection Agency 5 404

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Organization
(%)		 Total responses
2017 Public Service 3 12884
2017 Canadian Food Inspection Agency 2 392
2014 Public Service 3 12831
2014 Canadian Food Inspection Agency 2 404

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Organization
(%)		 Total responses
2017 Public Service 3 12884
2017 Canadian Food Inspection Agency 3 392
2014 Public Service 3 12831
2014 Canadian Food Inspection Agency 2 404

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 5 12884
2017 Canadian Food Inspection Agency 5 392
2014 Public Service 5 12831
2014 Canadian Food Inspection Agency 5 404

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 12884
2017 Canadian Food Inspection Agency 7 392
2014 Public Service 7 12831
2014 Canadian Food Inspection Agency 7 404

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884
2017 Canadian Food Inspection Agency 12 392
2014 Public Service 9 12831
2014 Canadian Food Inspection Agency 8 404

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884
2017 Canadian Food Inspection Agency 11 392
2014 Public Service 10 12831
2014 Canadian Food Inspection Agency 7 404

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2017 Public Service 24 12884
2017 Canadian Food Inspection Agency 22 392
2014 Public Service 23 12831
2014 Canadian Food Inspection Agency 24 404

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884
2017 Canadian Food Inspection Agency 8 392
2014 Public Service 9 12831
2014 Canadian Food Inspection Agency 10 404

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2017 Public Service 44 12884
2017 Canadian Food Inspection Agency 44 392
2014 Public Service 44 12831
2014 Canadian Food Inspection Agency 48 404

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Organization
(%)		 Total responses
2017 Public Service 2 12884
2017 Canadian Food Inspection Agency 3 392
2014 Public Service 2 12831
2014 Canadian Food Inspection Agency 2 404

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2017 Public Service 61 12884
2017 Canadian Food Inspection Agency 59 392
2014 Public Service 65 12831
2014 Canadian Food Inspection Agency 63 404

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Organization
(%)		 Total responses
2017 Public Service 1 12884
2017 Canadian Food Inspection Agency 2 392

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 13 12884
2017 Canadian Food Inspection Agency 12 392
2014 Public Service 13 12831
2014 Canadian Food Inspection Agency 10 404

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 93 7 13875
2017 Canadian Food Inspection Agency 94 6 425

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Canadian Food Inspection Agency 17 19 22 4 4 28 6 55 12 4823
2014 Public Service 17 18 21 4 3 31 7 55 11 180669
2014 Canadian Food Inspection Agency 19 20 21 4 4 27 6 58 11 5159

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Canadian Food Inspection Agency 29 33 18 5 3 11 1 71 9 4819
2014 Public Service 28 30 18 4 3 15 2 70 9 180578
2014 Canadian Food Inspection Agency 32 34 17 4 3 10 1 74 8 5154
2011 Public Service 35 36 14 4 2 8 0 77 7 198306
2011 Canadian Food Inspection Agency 34 38 14 4 2 6 0 78 7 5215
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Canadian Food Inspection Agency 16 23 22 16 21 0 1 40 37 4823

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Canadian Food Inspection Agency 17 29 26 16 11 0 1 46 27 4820

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Canadian Food Inspection Agency 25 32 22 12 7 1 2 59 19 4805

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Canadian Food Inspection Agency 17 24 23 19 15 1 2 42 35 4824

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Canadian Food Inspection Agency 40 27 14 7 5 0 7 72 13 4809

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Canadian Food Inspection Agency 24 31 24 13 9 0 0 55 21 4811

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Canadian Food Inspection Agency 24 34 23 11 6 1 1 60 17 4803

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Canadian Food Inspection Agency 19 32 25 14 8 1 1 52 22 4805

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Canadian Food Inspection Agency 22 34 22 13 8 0 1 58 20 4808

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Canadian Food Inspection Agency 24 33 22 11 8 1 1 58 20 4796

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Canadian Food Inspection Agency 52 26 12 6 3 0 1 79 9 4825

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Canadian Food Inspection Agency 66 16 7 4 4 1 2 85 8 4823

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Canadian Food Inspection Agency 50 29 11 5 3 0 2 80 9 4811

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Canadian Food Inspection Agency 53 23 10 7 5 0 2 77 12 4813

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Canadian Food Inspection Agency 49 14 6 2 1 0 27 87 5 4816

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Canadian Food Inspection Agency 59 22 8 3 1 0 6 87 4 4796

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Canadian Food Inspection Agency 56 20 9 5 6 1 4 80 11 4818

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Canadian Food Inspection Agency 47 32 13 4 2 0 2 81 6 4815

Question 84. Overall, my level of work-related stress is
Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Canadian Food Inspection Agency 10 30 40 14 6 0 0 40 19 4832

Question 85. After my workday, I feel emotionally drained.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Canadian Food Inspection Agency 8 19 42 22 9 0 0 31 27 4813

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Canadian Food Inspection Agency 28 42 15 7 4 2 0 73 12 4820

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Canadian Food Inspection Agency 18 37 18 15 10 1 0 56 25 4821
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 17 83 173939
2017 Canadian Food Inspection Agency 16 84 4821
2014 Public Service 15 85 180286
2014 Canadian Food Inspection Agency 14 86 5148

Question 89. Were any measures taken to accommodate your needs?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 78 22 29537
2017 Canadian Food Inspection Agency 74 26 766
2014 Public Service 78 22 27355
2014 Canadian Food Inspection Agency 74 26 741

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Canadian Food Inspection Agency 48 35 5 8 3 1 1 84 11 567
2014 Public Service 50 32 6 7 4 0 0 83 11 21409
2014 Canadian Food Inspection Agency 47 35 7 7 3 1 0 83 10 552
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 30 24 19 11 12 4 1 31 69 174272
2017 Canadian Food Inspection Agency 22 26 23 13 13 3 1 23 77 4828

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 22 111807
2017 Canadian Food Inspection Agency 19 3570

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 34 111807
2017 Canadian Food Inspection Agency 31 3570

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 18 111807
2017 Canadian Food Inspection Agency 17 3570

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Organization
(%)		 Total responses
2017 Public Service 47 111807
2017 Canadian Food Inspection Agency 57 3570

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Organization
(%)		 Total responses
2017 Public Service 6 111807
2017 Canadian Food Inspection Agency 8 3570

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Organization
(%)		 Total responses
2017 Public Service 40 111807
2017 Canadian Food Inspection Agency 37 3570

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Organization 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Public Service 7 48 18 10 4 14 109569
2017 Canadian Food Inspection Agency 5 44 20 12 5 15 3516

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 21 16 17 24 2 9 36 46 112619
2017 Canadian Food Inspection Agency 9 22 16 18 25 2 8 34 48 3586

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 4 10 12 17 45 3 9 16 70 112563
2017 Canadian Food Inspection Agency 3 11 13 19 47 2 5 15 72 3583
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