2017 Public Service Employee Survey Results for Operations Quebec: Food - Montreal Office

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 47 5 11 5 0 0 79 16 174344
2017 Canadian Food Inspection Agency 26 49 5 13 6 0 0 75 19 4829
2017 Operations Branch 22 51 6 14 7 0 0 73 21 2839
2017 Operations Quebec 17 56 10 12 6 0 0 72 18 569
2017 Operations Quebec: Food - Montreal Office 11 47 16 17 9 0 0 58 26 150

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Canadian Food Inspection Agency 68 24 4 3 1 0 1 92 4 4824
2017 Operations Branch 66 26 4 3 1 0 0 93 4 2835
2017 Operations Quebec 38 49 7 5 1 0 0 88 6 568
2017 Operations Quebec: Food - Montreal Office 42 47 7 5 0 0 0 89 5 150

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 19 5 6 3 0 1 86 9 174221
2017 Canadian Food Inspection Agency 67 20 5 5 2 0 1 88 8 4824
2017 Operations Branch 68 21 5 4 2 0 1 89 6 2836
2017 Operations Quebec 39 40 7 9 4 0 1 80 13 569
2017 Operations Quebec: Food - Montreal Office 34 51 7 5 3 0 1 85 8 150

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Canadian Food Inspection Agency 40 37 7 11 5 0 0 77 16 4818
2017 Operations Branch 36 38 7 12 6 0 0 74 18 2832
2017 Operations Quebec 20 47 13 13 7 0 0 68 20 568
2017 Operations Quebec: Food - Montreal Office 12 46 18 15 8 1 0 59 23 150

Question 5. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Canadian Food Inspection Agency 21 40 12 17 9 0 0 61 27 4826
2017 Operations Branch 17 41 13 18 11 0 0 58 29 2837
2017 Operations Quebec 10 43 22 19 7 0 0 53 25 568
2017 Operations Quebec: Food - Montreal Office 9 46 26 13 7 0 0 54 19 150

Question 6. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Canadian Food Inspection Agency 38 40 10 7 4 0 0 79 11 4829
2017 Operations Branch 35 41 12 8 4 0 0 76 13 2839
2017 Operations Quebec 23 47 17 10 2 0 0 70 13 569
2017 Operations Quebec: Food - Montreal Office 27 50 15 7 1 0 0 78 7 150

Question 7. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Canadian Food Inspection Agency 43 39 8 6 4 0 0 82 10 4829
2017 Operations Branch 39 40 9 8 4 0 0 79 12 2839
2017 Operations Quebec 26 47 12 10 4 0 0 74 14 569
2017 Operations Quebec: Food - Montreal Office 30 51 13 3 3 0 0 80 7 150

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Canadian Food Inspection Agency 44 40 7 7 2 0 0 84 9 4820
2017 Operations Branch 38 43 8 8 2 0 0 81 11 2834
2017 Operations Quebec 25 57 9 8 1 0 0 82 9 569
2017 Operations Quebec: Food - Montreal Office 22 54 14 10 1 0 0 76 11 150

Question 9. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Canadian Food Inspection Agency 36 35 11 10 7 0 0 71 17 4822
2017 Operations Branch 30 36 12 12 9 0 0 66 21 2835
2017 Operations Quebec 14 39 19 15 10 1 2 54 26 569
2017 Operations Quebec: Food - Montreal Office 15 44 21 13 6 0 1 60 20 150

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 23 11 10 11 2 11 63 24 173988
2017 Canadian Food Inspection Agency 28 27 11 13 12 1 8 60 28 4825
2017 Operations Branch 29 29 11 13 12 0 6 62 27 2836
2017 Operations Quebec 28 38 10 10 8 0 5 70 19 569
2017 Operations Quebec: Food - Montreal Office 32 39 9 12 5 0 3 74 17 150

Question 11. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Canadian Food Inspection Agency 30 45 12 8 5 0 0 75 13 4829
2017 Operations Branch 27 44 13 10 5 0 0 72 15 2840
2017 Operations Quebec 18 49 20 10 4 0 0 66 13 569
2017 Operations Quebec: Food - Montreal Office 15 55 21 7 2 0 0 70 9 150

Question 12. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Canadian Food Inspection Agency 22 36 17 15 9 0 0 59 24 4829
2017 Operations Branch 19 35 20 16 11 0 0 54 26 2838
2017 Operations Quebec 9 31 32 17 10 0 0 41 27 569
2017 Operations Quebec: Food - Montreal Office 9 38 32 15 5 0 1 47 20 150

Question 13. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Canadian Food Inspection Agency 26 44 13 13 5 0 0 70 17 4824
2017 Operations Branch 24 44 15 13 5 0 0 68 17 2834
2017 Operations Quebec 11 49 22 14 3 0 0 61 17 569
2017 Operations Quebec: Food - Montreal Office 9 51 27 12 1 0 0 60 13 150

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Canadian Food Inspection Agency 37 42 11 6 3 0 0 80 10 4823
2017 Operations Branch 34 43 12 7 3 0 0 77 10 2834
2017 Operations Quebec 16 49 22 10 3 0 0 65 13 567
2017 Operations Quebec: Food - Montreal Office 14 54 24 7 1 0 0 68 8 150

Question 15. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Canadian Food Inspection Agency 25 39 15 13 9 0 0 64 22 4822
2017 Operations Branch 21 37 16 14 10 0 0 59 25 2834
2017 Operations Quebec 9 35 28 18 10 0 0 44 28 567
2017 Operations Quebec: Food - Montreal Office 8 42 30 14 7 0 0 50 21 148

Question 16. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Canadian Food Inspection Agency 51 36 8 3 2 0 0 87 5 4813
2017 Operations Branch 48 37 9 4 2 0 0 85 5 2826
2017 Operations Quebec 30 50 13 5 2 0 0 80 7 567
2017 Operations Quebec: Food - Montreal Office 34 51 13 2 0 0 0 85 2 149

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Canadian Food Inspection Agency 26 42 13 12 7 0 0 68 19 4809
2017 Operations Branch 23 40 15 14 8 0 0 63 22 2823
2017 Operations Quebec 9 38 26 20 7 0 0 47 27 567
2017 Operations Quebec: Food - Montreal Office 10 39 28 16 7 0 0 49 23 149

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Canadian Food Inspection Agency 30 37 15 11 6 0 0 67 17 4811
2017 Operations Branch 25 36 18 14 7 0 0 61 21 2826
2017 Operations Quebec 9 36 27 21 6 0 0 46 28 566
2017 Operations Quebec: Food - Montreal Office 10 37 29 19 4 0 0 47 23 149

Question 19. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Canadian Food Inspection Agency 28 40 16 11 6 0 0 68 16 4811
2017 Operations Branch 25 39 18 12 6 0 0 64 18 2827
2017 Operations Quebec 10 42 30 14 4 0 0 52 19 567
2017 Operations Quebec: Food - Montreal Office 7 41 36 10 4 1 0 49 14 149

Question 20. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Canadian Food Inspection Agency 38 42 11 6 3 0 0 80 9 4805
2017 Operations Branch 36 42 12 7 3 0 0 78 10 2821
2017 Operations Quebec 20 53 17 7 3 0 0 72 10 564
2017 Operations Quebec: Food - Montreal Office 21 55 19 4 0 0 0 77 4 148

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Canadian Food Inspection Agency 33 37 18 7 4 0 1 71 11 4829
2017 Operations Branch 31 39 19 6 4 0 1 70 10 2839
2017 Operations Quebec 21 44 22 8 4 0 0 66 12 569
2017 Operations Quebec: Food - Montreal Office 17 48 21 10 4 0 0 65 14 150

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Canadian Food Inspection Agency 10 25 37 17 8 1 2 26 36 4808
2017 Operations Branch 10 25 37 17 7 1 2 25 36 2826
2017 Operations Quebec 10 35 35 14 4 1 1 18 46 566
2017 Operations Quebec: Food - Montreal Office 9 42 32 13 1 1 1 14 53 149

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Canadian Food Inspection Agency 15 22 29 18 11 2 3 30 39 4806
2017 Operations Branch 18 24 29 16 9 2 3 26 44 2827
2017 Operations Quebec 25 34 25 9 4 1 2 13 61 566
2017 Operations Quebec: Food - Montreal Office 23 41 24 5 1 3 1 7 67 150

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Canadian Food Inspection Agency 16 25 31 15 7 3 4 24 43 4802
2017 Operations Branch 14 25 31 16 7 3 4 25 41 2820
2017 Operations Quebec 20 32 31 9 3 3 3 12 55 566
2017 Operations Quebec: Food - Montreal Office 12 31 38 7 1 6 5 8 49 148

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Canadian Food Inspection Agency 7 14 33 28 13 1 3 43 22 4773
2017 Operations Branch 6 13 33 31 13 1 4 45 20 2804
2017 Operations Quebec 9 22 38 21 6 1 3 29 32 565
2017 Operations Quebec: Food - Montreal Office 7 16 49 18 5 1 3 25 23 148

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Canadian Food Inspection Agency 18 24 29 15 10 1 3 26 43 4801
2017 Operations Branch 17 26 30 16 8 1 3 25 44 2818
2017 Operations Quebec 22 33 27 13 3 1 2 16 56 566
2017 Operations Quebec: Food - Montreal Office 24 33 27 11 2 1 2 14 59 148

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Canadian Food Inspection Agency 10 18 27 23 14 3 4 40 31 4808
2017 Operations Branch 11 19 28 22 13 3 4 37 33 2825
2017 Operations Quebec 16 29 25 19 7 1 3 27 47 565
2017 Operations Quebec: Food - Montreal Office 17 32 29 12 7 1 3 20 50 148

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Canadian Food Inspection Agency 14 22 33 15 9 3 4 26 38 4804
2017 Operations Branch 13 22 33 16 9 3 3 26 38 2818
2017 Operations Quebec 13 30 36 13 4 3 2 18 45 566
2017 Operations Quebec: Food - Montreal Office 11 33 37 13 2 3 1 16 46 148
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 16 6 4 2 0 4 88 6 174193
2017 Canadian Food Inspection Agency 72 14 5 3 2 0 3 89 6 4826
2017 Operations Branch 73 14 5 2 2 0 4 91 4 2835
2017 Operations Quebec 61 28 4 3 2 0 3 91 5 569
2017 Operations Quebec: Food - Montreal Office 65 24 4 2 1 0 3 92 4 150

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Canadian Food Inspection Agency 24 31 16 13 9 4 3 59 23 4830
2017 Operations Branch 22 32 18 13 9 4 2 57 24 2837
2017 Operations Quebec 14 34 23 15 7 5 2 52 24 568
2017 Operations Quebec: Food - Montreal Office 19 39 20 9 4 8 2 64 14 150

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Canadian Food Inspection Agency 40 32 10 11 6 1 0 73 18 4830
2017 Operations Branch 37 34 10 11 7 0 0 71 18 2838
2017 Operations Quebec 30 45 13 8 3 1 0 76 11 568
2017 Operations Quebec: Food - Montreal Office 39 43 11 5 1 1 0 82 7 150

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 35 13 13 8 2 1 65 22 174044
2017 Canadian Food Inspection Agency 28 35 14 14 7 1 1 65 22 4828
2017 Operations Branch 24 35 16 16 8 1 1 60 25 2837
2017 Operations Quebec 18 45 20 11 4 1 1 64 15 569
2017 Operations Quebec: Food - Montreal Office 20 52 16 8 1 1 1 74 10 150

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 28 15 13 11 9 1 58 26 174123
2017 Canadian Food Inspection Agency 20 27 15 16 12 8 1 52 31 4824
2017 Operations Branch 16 26 17 18 15 7 1 45 36 2833
2017 Operations Quebec 6 26 25 21 14 7 1 35 38 568
2017 Operations Quebec: Food - Montreal Office 3 29 25 24 8 9 1 36 36 150

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Canadian Food Inspection Agency 10 23 18 19 15 12 2 39 40 4821
2017 Operations Branch 9 22 19 21 17 10 2 35 43 2832
2017 Operations Quebec 4 20 25 25 14 11 2 27 45 568
2017 Operations Quebec: Food - Montreal Office 3 20 26 20 13 17 1 28 40 150

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Canadian Food Inspection Agency 39 40 9 8 4 0 0 79 12 4815
2017 Operations Branch 35 42 10 9 4 0 0 77 13 2830
2017 Operations Quebec 27 53 12 6 2 0 0 80 8 568
2017 Operations Quebec: Food - Montreal Office 28 52 13 5 2 0 0 80 7 150
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Canadian Food Inspection Agency 35 37 12 10 5 0 0 73 16 4832
2017 Operations Branch 32 38 13 11 6 0 0 70 17 2840
2017 Operations Quebec 19 46 17 13 4 0 0 66 17 569
2017 Operations Quebec: Food - Montreal Office 16 50 21 8 2 1 1 68 11 150

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Canadian Food Inspection Agency 42 33 11 7 5 2 0 76 12 4826
2017 Operations Branch 38 35 13 8 5 2 0 74 13 2838
2017 Operations Quebec 24 43 17 8 3 3 0 70 12 567
2017 Operations Quebec: Food - Montreal Office 21 44 23 5 1 5 0 70 6 149

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Canadian Food Inspection Agency 40 35 10 10 5 0 0 75 15 4823
2017 Operations Branch 36 37 11 10 5 0 0 74 15 2834
2017 Operations Quebec 24 48 14 10 5 0 0 72 14 568
2017 Operations Quebec: Food - Montreal Office 19 54 21 5 0 1 0 74 5 149

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 78 12 4 2 2 0 3 93 3 173995
2017 Canadian Food Inspection Agency 79 12 3 2 1 0 2 93 3 4822
2017 Operations Branch 79 12 4 1 1 0 3 94 3 2831
2017 Operations Quebec 73 21 2 1 1 0 2 96 2 568
2017 Operations Quebec: Food - Montreal Office 71 23 1 1 1 0 3 97 1 150

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 50 23 8 5 6 3 6 80 12 173965
2017 Canadian Food Inspection Agency 43 25 9 7 7 3 6 75 16 4824
2017 Operations Branch 37 26 10 9 9 3 7 70 19 2834
2017 Operations Quebec 19 33 13 12 10 2 10 60 26 569
2017 Operations Quebec: Food - Montreal Office 21 40 14 11 6 3 5 67 18 150

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 27 8 6 5 1 0 81 11 174035
2017 Canadian Food Inspection Agency 50 28 9 7 5 1 0 78 13 4825
2017 Operations Branch 46 29 10 7 6 1 0 76 14 2836
2017 Operations Quebec 34 41 13 7 5 1 0 75 11 568
2017 Operations Quebec: Food - Montreal Office 36 44 14 4 1 2 0 82 5 149

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Canadian Food Inspection Agency 51 26 10 6 5 2 0 79 11 4827
2017 Operations Branch 46 28 11 7 6 2 0 76 13 2837
2017 Operations Quebec 32 37 15 8 6 2 0 71 13 568
2017 Operations Quebec: Food - Montreal Office 32 40 16 6 2 5 0 75 8 150

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Canadian Food Inspection Agency 46 29 11 8 6 0 0 75 14 4819
2017 Operations Branch 42 30 12 8 7 0 0 73 15 2830
2017 Operations Quebec 29 38 19 8 6 0 0 67 14 568
2017 Operations Quebec: Food - Montreal Office 27 45 19 5 3 1 0 73 8 150
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Canadian Food Inspection Agency 25 37 14 10 6 3 4 68 17 1114
2017 Operations Branch 28 36 14 11 6 3 3 68 18 518
2017 Operations Quebec 7 34 28 13 9 4 4 45 24 93
2017 Operations Quebec: Food - Montreal Office 6 49 26 6 13 0 0 55 19 16

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Canadian Food Inspection Agency 22 31 18 12 9 8 0 57 23 4826
2017 Operations Branch 21 29 19 13 10 9 0 54 25 2838
2017 Operations Quebec 9 28 29 14 9 10 0 41 26 569
2017 Operations Quebec: Food - Montreal Office 9 23 35 12 6 15 0 38 22 150

Question 41. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Canadian Food Inspection Agency 19 31 19 17 12 3 0 52 29 4826
2017 Operations Branch 17 29 20 18 13 3 0 47 32 2838
2017 Operations Quebec 5 23 32 23 14 3 0 30 37 569
2017 Operations Quebec: Food - Montreal Office 5 19 42 24 8 1 0 25 33 150

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Canadian Food Inspection Agency 12 28 21 20 13 5 0 43 34 4822
2017 Operations Branch 12 27 21 20 14 6 0 41 37 2836
2017 Operations Quebec 4 16 37 25 13 5 0 21 40 569
2017 Operations Quebec: Food - Montreal Office 3 16 41 25 10 5 0 20 37 150

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 27 17 14 15 6 0 50 31 174190
2017 Canadian Food Inspection Agency 18 29 18 15 13 7 0 51 30 4827
2017 Operations Branch 16 27 18 16 14 8 0 47 33 2836
2017 Operations Quebec 6 21 29 23 12 9 0 30 38 569
2017 Operations Quebec: Food - Montreal Office 5 16 33 25 7 13 0 24 37 150

Question 44. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Canadian Food Inspection Agency 13 31 19 20 13 4 0 45 35 4820
2017 Operations Branch 13 29 20 21 14 4 0 43 37 2833
2017 Operations Quebec 5 25 31 24 12 3 0 31 37 568
2017 Operations Quebec: Food - Montreal Office 5 27 31 27 9 3 0 32 36 150
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Canadian Food Inspection Agency 25 43 17 9 5 1 0 69 14 4820
2017 Operations Branch 23 42 18 10 6 1 0 66 16 2832
2017 Operations Quebec 14 45 26 10 5 1 0 59 15 569
2017 Operations Quebec: Food - Montreal Office 12 47 27 11 3 1 0 59 14 150

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 41 12 4 2 3 0 81 7 173773
2017 Canadian Food Inspection Agency 38 43 10 4 2 2 0 83 6 4815
2017 Operations Branch 35 45 11 5 3 1 0 81 7 2827
2017 Operations Quebec 16 56 19 5 3 2 0 73 8 567
2017 Operations Quebec: Food - Montreal Office 13 62 18 5 1 1 0 76 6 150

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Canadian Food Inspection Agency 35 40 11 8 4 2 1 77 12 4816
2017 Operations Branch 33 41 12 8 3 2 1 76 12 2829
2017 Operations Quebec 18 47 18 12 2 2 0 67 15 567
2017 Operations Quebec: Food - Montreal Office 11 52 16 15 3 2 1 65 19 149

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 34 19 11 6 4 1 61 18 173919
2017 Canadian Food Inspection Agency 24 37 20 10 5 3 1 64 16 4824
2017 Operations Branch 23 38 21 10 5 3 0 63 16 2834
2017 Operations Quebec 10 38 29 14 5 4 1 50 20 568
2017 Operations Quebec: Food - Montreal Office 11 36 32 17 2 3 0 48 19 150

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Canadian Food Inspection Agency 16 28 16 16 15 7 2 48 34 4811
2017 Operations Branch 16 29 16 17 15 4 1 48 35 2822
2017 Operations Quebec 10 38 22 17 8 4 1 50 27 567
2017 Operations Quebec: Food - Montreal Office 8 36 29 14 7 5 1 47 23 150

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 59 20 8 4 2 2 5 85 7 174121
2017 Canadian Food Inspection Agency 62 20 7 4 2 1 4 87 6 4824
2017 Operations Branch 63 18 7 4 2 2 5 87 6 2834
2017 Operations Quebec 40 34 8 6 3 2 6 81 10 569
2017 Operations Quebec: Food - Montreal Office 35 38 10 3 3 4 6 81 8 150

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 20 6 2 1 2 3 90 4 174041
2017 Canadian Food Inspection Agency 66 21 6 2 1 2 2 91 3 4819
2017 Operations Branch 67 21 5 2 1 2 2 91 3 2834
2017 Operations Quebec 44 42 6 3 2 1 1 89 5 568
2017 Operations Quebec: Food - Montreal Office 49 37 6 3 1 1 1 89 5 150

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Canadian Food Inspection Agency 16 32 19 19 13 2 0 49 32 4822
2017 Operations Branch 15 31 20 19 13 2 0 46 34 2832
2017 Operations Quebec 6 32 30 21 8 2 0 39 30 566
2017 Operations Quebec: Food - Montreal Office 5 33 37 18 5 3 0 39 23 148

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Canadian Food Inspection Agency 17 29 14 18 18 2 2 47 38 4815
2017 Operations Branch 16 27 16 19 19 2 1 45 39 2831
2017 Operations Quebec 6 25 23 23 19 3 2 32 43 568
2017 Operations Quebec: Food - Montreal Office 7 27 22 27 12 1 3 36 41 150

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Canadian Food Inspection Agency 18 36 22 13 7 4 0 56 21 4821
2017 Operations Branch 15 32 25 15 8 4 0 50 24 2834
2017 Operations Quebec 5 20 38 18 10 8 0 27 31 568
2017 Operations Quebec: Food - Montreal Office 5 21 42 19 7 5 1 28 27 150

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Canadian Food Inspection Agency 39 38 14 4 3 2 0 79 7 4821
2017 Operations Branch 36 38 15 4 4 2 0 76 8 2833
2017 Operations Quebec 21 47 21 4 4 3 1 70 8 567
2017 Operations Quebec: Food - Montreal Office 18 52 19 4 1 3 2 74 6 149

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Canadian Food Inspection Agency 36 41 12 6 3 2 0 79 9 4822
2017 Operations Branch 33 41 14 6 4 2 0 76 10 2831
2017 Operations Quebec 19 49 20 6 2 4 0 71 8 564
2017 Operations Quebec: Food - Montreal Office 17 51 26 3 1 3 0 70 4 149

Question 57. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Canadian Food Inspection Agency 40 39 10 7 3 0 0 79 11 4823
2017 Operations Branch 36 40 12 8 4 0 0 76 12 2834
2017 Operations Quebec 18 52 16 9 4 1 0 70 13 568
2017 Operations Quebec: Food - Montreal Office 19 53 18 7 3 1 0 73 9 149

Question 58. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Canadian Food Inspection Agency 30 33 19 11 7 1 0 64 18 4819
2017 Operations Branch 26 32 20 12 8 1 0 59 21 2834
2017 Operations Quebec 11 34 30 17 7 1 0 46 24 567
2017 Operations Quebec: Food - Montreal Office 10 37 32 18 2 2 0 47 21 149

Question 59. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Canadian Food Inspection Agency 28 36 17 12 7 0 0 64 19 4823
2017 Operations Branch 24 35 19 14 8 0 0 59 22 2833
2017 Operations Quebec 10 36 30 17 6 1 0 46 23 568
2017 Operations Quebec: Food - Montreal Office 8 38 33 18 3 1 0 45 21 149

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Canadian Food Inspection Agency 25 25 20 14 10 5 1 54 26 4820
2017 Operations Branch 23 25 20 15 11 5 0 51 28 2831
2017 Operations Quebec 12 29 25 16 10 7 1 45 28 568
2017 Operations Quebec: Food - Montreal Office 11 28 31 14 5 10 1 44 21 149
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Public Service 26 40 34 174196
2017 Canadian Food Inspection Agency 23 40 36 4826
2017 Operations Branch 21 42 36 2836
2017 Operations Quebec 14 58 28 566
2017 Operations Quebec: Food - Montreal Office 11 60 29 150

Question 62. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Public Service 18 30 29 6 10 6 45785
2017 Canadian Food Inspection Agency 17 35 27 6 9 5 1113
2017 Operations Branch 20 37 22 9 6 5 601
2017 Operations Quebec 29 31 20 13 1 6 81
2017 Operations Quebec: Food - Montreal Office 35 30 18 12 0 6 17
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 18 82 173948
2017 Canadian Food Inspection Agency 18 82 4820
2017 Operations Branch 19 81 2834
2017 Operations Quebec 20 80 568
2017 Operations Quebec: Food - Montreal Office 16 84 150

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 51 30018
2017 Canadian Food Inspection Agency 46 844
2017 Operations Branch 49 528
2017 Operations Quebec 46 111
2017 Operations Quebec: Food - Montreal Office 48 25

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 63 30018
2017 Canadian Food Inspection Agency 62 844
2017 Operations Branch 58 528
2017 Operations Quebec 54 111
2017 Operations Quebec: Food - Montreal Office 51 25

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 8 30018
2017 Canadian Food Inspection Agency 7 844
2017 Operations Branch 8 528
2017 Operations Quebec 5 111
2017 Operations Quebec: Food - Montreal Office 0 25

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 5 30018
2017 Operations Quebec 0 111
2017 Operations Quebec: Food - Montreal Office 0 25

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 6 30018
2017 Canadian Food Inspection Agency 5 844
2017 Operations Branch 5 528
2017 Operations Quebec: Food - Montreal Office 0 25

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 30018
2017 Canadian Food Inspection Agency 13 844
2017 Operations Branch 19 528
2017 Operations Quebec 15 111

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 4 30018
2017 Canadian Food Inspection Agency 4 844
2017 Operations Branch 5 528
2017 Operations Quebec 6 111

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2017 Canadian Food Inspection Agency 40 845
2017 Operations Branch 38 528
2017 Operations Quebec 28 111
2017 Operations Quebec: Food - Montreal Office 21 25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Organization
(%)
Total responses
2017 Public Service 40 30045
2017 Canadian Food Inspection Agency 41 845
2017 Operations Branch 40 528
2017 Operations Quebec 37 111
2017 Operations Quebec: Food - Montreal Office 45 25

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Organization
(%)
Total responses
2017 Public Service 45 30045
2017 Canadian Food Inspection Agency 41 845
2017 Operations Branch 40 528
2017 Operations Quebec 38 111
2017 Operations Quebec: Food - Montreal Office 24 25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2017 Canadian Food Inspection Agency 40 845
2017 Operations Branch 40 528
2017 Operations Quebec 37 111
2017 Operations Quebec: Food - Montreal Office 37 25

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Organization
(%)
Total responses
2017 Public Service 30 30045
2017 Canadian Food Inspection Agency 31 845
2017 Operations Branch 28 528
2017 Operations Quebec 26 111

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Organization
(%)
Total responses
2017 Public Service 57 30045
2017 Canadian Food Inspection Agency 49 845
2017 Operations Branch 52 528
2017 Operations Quebec 67 111
2017 Operations Quebec: Food - Montreal Office 53 25

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Organization
(%)
Total responses
2017 Public Service 36 30045
2017 Canadian Food Inspection Agency 30 845
2017 Operations Branch 30 528
2017 Operations Quebec 35 111
2017 Operations Quebec: Food - Montreal Office 24 25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Organization
(%)
Total responses
2017 Public Service 2 30045
2017 Canadian Food Inspection Agency 1 845
2017 Operations Branch 1 528
2017 Operations Quebec: Food - Montreal Office 0 25

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Organization
(%)
Total responses
2017 Public Service 10 30045
2017 Canadian Food Inspection Agency 8 845
2017 Operations Branch 9 528
2017 Operations Quebec 6 111

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Organization
(%)
Total responses
2017 Public Service 13 30045
2017 Canadian Food Inspection Agency 14 845
2017 Operations Branch 16 528
2017 Operations Quebec 15 111

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Organization
(%)
Total responses
2017 Public Service 48 30045
2017 Canadian Food Inspection Agency 47 845
2017 Operations Branch 47 528
2017 Operations Quebec 42 111
2017 Operations Quebec: Food - Montreal Office 28 25

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Organization
(%)
Total responses
2017 Public Service 29 30045
2017 Canadian Food Inspection Agency 30 845
2017 Operations Branch 31 528
2017 Operations Quebec 17 111

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 30045
2017 Canadian Food Inspection Agency 16 845
2017 Operations Branch 16 528
2017 Operations Quebec 12 111

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 52 30031
2017 Canadian Food Inspection Agency 58 845
2017 Operations Branch 57 528
2017 Operations Quebec 64 111
2017 Operations Quebec: Food - Montreal Office 57 25

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization
(%)
Total responses
2017 Public Service 29 30031
2017 Canadian Food Inspection Agency 29 845
2017 Operations Branch 30 528
2017 Operations Quebec 32 111
2017 Operations Quebec: Food - Montreal Office 20 25

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 9 30031
2017 Canadian Food Inspection Agency 10 845
2017 Operations Branch 9 528
2017 Operations Quebec 12 111

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 22 30031
2017 Canadian Food Inspection Agency 21 845
2017 Operations Branch 25 528
2017 Operations Quebec 28 111
2017 Operations Quebec: Food - Montreal Office 24 25

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2017 Canadian Food Inspection Agency 14 845
2017 Operations Branch 13 528
2017 Operations Quebec 16 111

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 8 30031
2017 Canadian Food Inspection Agency 9 845
2017 Operations Branch 10 528
2017 Operations Quebec 10 111

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 14 30031
2017 Canadian Food Inspection Agency 12 845
2017 Operations Branch 13 528
2017 Operations Quebec 9 111

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2017 Canadian Food Inspection Agency 13 845
2017 Operations Branch 14 528
2017 Operations Quebec 14 111

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 25 30031
2017 Canadian Food Inspection Agency 22 845
2017 Operations Branch 22 528
2017 Operations Quebec 14 111
2017 Operations Quebec: Food - Montreal Office 24 25

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Canadian Food Inspection Agency 11 768
2017 Operations Branch 12 472
2017 Operations Quebec 13 100

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 17 27791
2017 Canadian Food Inspection Agency 18 768
2017 Operations Branch 17 472
2017 Operations Quebec 11 100

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Canadian Food Inspection Agency 11 768
2017 Operations Branch 12 472
2017 Operations Quebec 14 100

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 8 27791
2017 Canadian Food Inspection Agency 9 768
2017 Operations Branch 9 472
2017 Operations Quebec 8 100

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Canadian Food Inspection Agency 12 768
2017 Operations Branch 13 472
2017 Operations Quebec 18 100

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 11 27791
2017 Canadian Food Inspection Agency 10 768
2017 Operations Branch 10 472
2017 Operations Quebec 16 100

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Canadian Food Inspection Agency 11 768
2017 Operations Branch 9 472
2017 Operations Quebec 11 100

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Canadian Food Inspection Agency 10 768
2017 Operations Branch 9 472
2017 Operations Quebec 16 100

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Canadian Food Inspection Agency 14 768
2017 Operations Branch 13 472
2017 Operations Quebec 20 100

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 26 27791
2017 Canadian Food Inspection Agency 27 768
2017 Operations Branch 26 472
2017 Operations Quebec 19 100
2017 Operations Quebec: Food - Montreal Office 28 22

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Canadian Food Inspection Agency 9 768
2017 Operations Branch 10 472
2017 Operations Quebec 11 100

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 45 27791
2017 Canadian Food Inspection Agency 45 768
2017 Operations Branch 43 472
2017 Operations Quebec 35 100
2017 Operations Quebec: Food - Montreal Office 31 22

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 27791
2017 Canadian Food Inspection Agency 2 768
2017 Operations Branch 3 472
2017 Operations Quebec: Food - Montreal Office 0 22

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 53 27791
2017 Canadian Food Inspection Agency 50 768
2017 Operations Branch 47 472
2017 Operations Quebec 35 100
2017 Operations Quebec: Food - Montreal Office 31 22

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 27791
2017 Canadian Food Inspection Agency 1 768
2017 Operations Branch 2 472

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 27791
2017 Canadian Food Inspection Agency 15 768
2017 Operations Branch 17 472
2017 Operations Quebec 12 100

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 30021
2017 Canadian Food Inspection Agency 95 5 843
2017 Operations Branch 96 4 527
2017 Operations Quebec 99 1 110
2017 Operations Quebec: Food - Montreal Office 100 0 25

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Canadian Food Inspection Agency 15 21 20 9 9 20 6 49 25 4828
2017 Operations Branch 15 21 21 10 10 18 5 47 26 2838
2017 Operations Quebec 8 24 23 11 8 22 5 43 27 568
2017 Operations Quebec: Food - Montreal Office 7 20 28 9 6 27 3 39 22 149

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Canadian Food Inspection Agency 26 34 18 9 6 7 1 65 16 4825
2017 Operations Branch 24 35 18 9 7 6 1 63 17 2835
2017 Operations Quebec 12 46 22 8 6 7 0 62 15 568
2017 Operations Quebec: Food - Montreal Office 8 47 22 7 5 11 0 62 13 150
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 48 10 6 2 2 5 81 9 174249
2017 Canadian Food Inspection Agency 25 51 9 6 2 2 4 81 9 4830
2017 Operations Branch 26 53 10 6 2 2 2 82 8 2840
2017 Operations Quebec 10 58 18 9 2 1 3 71 11 568
2017 Operations Quebec: Food - Montreal Office 9 59 17 11 1 1 1 70 13 150

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 21 9 7 20 8 49 22 173925
2017 Canadian Food Inspection Agency 9 24 23 12 8 19 6 44 26 4818
2017 Operations Branch 9 26 24 13 9 15 4 44 27 2831
2017 Operations Quebec 6 29 27 13 5 15 4 44 23 567
2017 Operations Quebec: Food - Montreal Office 3 33 26 15 5 15 2 44 25 150

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 38 32 11 4 2 8 5 81 7 174213
2017 Canadian Food Inspection Agency 38 34 11 4 2 6 4 81 7 4826
2017 Operations Branch 36 38 12 4 3 5 2 79 7 2837
2017 Operations Quebec 22 54 14 4 1 2 2 80 5 567
2017 Operations Quebec: Food - Montreal Office 19 54 15 5 0 5 1 78 6 150

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 31 14 6 4 11 5 72 11 173897
2017 Canadian Food Inspection Agency 27 33 15 7 4 10 4 69 13 4816
2017 Operations Branch 24 34 17 8 6 9 2 65 16 2830
2017 Operations Quebec 13 46 22 8 3 6 2 65 11 569
2017 Operations Quebec: Food - Montreal Office 11 46 26 9 3 5 1 60 12 150
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 8 92 173800
2017 Canadian Food Inspection Agency 9 91 4819
2017 Operations Branch 10 90 2831
2017 Operations Quebec 10 90 568
2017 Operations Quebec: Food - Montreal Office 10 90 150

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 38 13842
2017 Canadian Food Inspection Agency 36 422
2017 Operations Branch 35 274
2017 Operations Quebec 28 53

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 79 13842
2017 Canadian Food Inspection Agency 80 422
2017 Operations Branch 80 274
2017 Operations Quebec 85 53
2017 Operations Quebec: Food - Montreal Office 84 13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2017 Canadian Food Inspection Agency 5 422
2017 Operations Branch 6 274
2017 Operations Quebec: Food - Montreal Office 0 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2017 Operations Quebec 0 53
2017 Operations Quebec: Food - Montreal Office 0 13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842
2017 Canadian Food Inspection Agency 6 422
2017 Operations Branch 5 274
2017 Operations Quebec: Food - Montreal Office 0 13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 13842
2017 Canadian Food Inspection Agency 9 422
2017 Operations Branch 12 274
2017 Operations Quebec: Food - Montreal Office 0 13

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842
2017 Canadian Food Inspection Agency 9 422
2017 Operations Branch 12 274
2017 Operations Quebec 13 53

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Organization
(%)
Total responses
2017 Public Service 24 13782
2017 Canadian Food Inspection Agency 28 423
2017 Operations Branch 32 275
2017 Operations Quebec 26 54

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Organization
(%)
Total responses
2017 Public Service 19 13782
2017 Canadian Food Inspection Agency 26 423
2017 Operations Branch 31 275
2017 Operations Quebec 28 54

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Organization
(%)
Total responses
2017 Public Service 14 13782
2017 Canadian Food Inspection Agency 20 423
2017 Operations Branch 25 275
2017 Operations Quebec 15 54

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Organization
(%)
Total responses
2017 Public Service 6 13782
2017 Canadian Food Inspection Agency 10 423
2017 Operations Branch 12 275
2017 Operations Quebec: Food - Montreal Office 0 14

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Organization
(%)
Total responses
2017 Public Service 25 13782
2017 Canadian Food Inspection Agency 26 423
2017 Operations Branch 26 275
2017 Operations Quebec 15 54

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Organization
(%)
Total responses
2017 Public Service 30 13782
2017 Canadian Food Inspection Agency 26 423
2017 Operations Branch 28 275
2017 Operations Quebec 17 54

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Organization
(%)
Total responses
2017 Public Service 4 13782
2017 Canadian Food Inspection Agency 1 423
2017 Operations Quebec: Food - Montreal Office 0 14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization
(%)
Total responses
2017 Public Service 2 13782
2017 Operations Quebec 0 54
2017 Operations Quebec: Food - Montreal Office 0 14

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Organization
(%)
Total responses
2017 Public Service 8 13782
2017 Canadian Food Inspection Agency 6 423
2017 Operations Branch 7 275

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2017 Canadian Food Inspection Agency 17 423
2017 Operations Branch 17 275
2017 Operations Quebec 22 54

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization
(%)
Total responses
2017 Public Service 1 13782
2017 Operations Quebec 0 54
2017 Operations Quebec: Food - Montreal Office 0 14

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2017 Canadian Food Inspection Agency 10 423
2017 Operations Branch 6 275
2017 Operations Quebec: Food - Montreal Office 0 14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Organization
(%)
Total responses
2017 Public Service 0 13782

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 20 13782
2017 Canadian Food Inspection Agency 21 423
2017 Operations Branch 20 275
2017 Operations Quebec 31 54

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 31 13844
2017 Canadian Food Inspection Agency 31 424
2017 Operations Branch 31 276
2017 Operations Quebec 37 54
2017 Operations Quebec: Food - Montreal Office 44 14

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization
(%)
Total responses
2017 Public Service 16 13844
2017 Canadian Food Inspection Agency 16 424
2017 Operations Branch 15 276
2017 Operations Quebec 17 54

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844
2017 Canadian Food Inspection Agency 7 424
2017 Operations Branch 5 276

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 19 13844
2017 Canadian Food Inspection Agency 17 424
2017 Operations Branch 19 276
2017 Operations Quebec 19 54

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844
2017 Canadian Food Inspection Agency 7 424
2017 Operations Branch 6 276

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 7 13844
2017 Canadian Food Inspection Agency 7 424
2017 Operations Branch 6 276

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 9 13844
2017 Canadian Food Inspection Agency 7 424
2017 Operations Branch 7 276

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Organization
(%)
Total responses
2017 Public Service 8 13844
2017 Canadian Food Inspection Agency 7 424
2017 Operations Branch 5 276

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 48 13844
2017 Canadian Food Inspection Agency 51 424
2017 Operations Branch 51 276
2017 Operations Quebec 39 54

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 6 12884
2017 Canadian Food Inspection Agency 6 392
2017 Operations Branch 7 258
2017 Operations Quebec: Food - Montreal Office 0 13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884
2017 Canadian Food Inspection Agency 19 392
2017 Operations Branch 17 258
2017 Operations Quebec 18 51
2017 Operations Quebec: Food - Montreal Office 0 13

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884
2017 Canadian Food Inspection Agency 5 392
2017 Operations Branch 4 258

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884
2017 Canadian Food Inspection Agency 2 392
2017 Operations Branch 2 258

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884
2017 Canadian Food Inspection Agency 3 392
2017 Operations Branch 3 258

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884
2017 Canadian Food Inspection Agency 5 392
2017 Operations Branch 5 258

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 9 12884
2017 Canadian Food Inspection Agency 7 392
2017 Operations Branch 5 258
2017 Operations Quebec 0 51
2017 Operations Quebec: Food - Montreal Office 0 13

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Canadian Food Inspection Agency 12 392
2017 Operations Branch 12 258
2017 Operations Quebec 16 51

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Canadian Food Inspection Agency 11 392
2017 Operations Branch 11 258
2017 Operations Quebec 18 51

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 24 12884
2017 Canadian Food Inspection Agency 22 392
2017 Operations Branch 22 258
2017 Operations Quebec 16 51

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Canadian Food Inspection Agency 8 392
2017 Operations Branch 9 258
2017 Operations Quebec 18 51

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 44 12884
2017 Canadian Food Inspection Agency 44 392
2017 Operations Branch 46 258
2017 Operations Quebec 39 51
2017 Operations Quebec: Food - Montreal Office 38 13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 12884
2017 Canadian Food Inspection Agency 3 392
2017 Operations Branch 4 258
2017 Operations Quebec: Food - Montreal Office 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 61 12884
2017 Canadian Food Inspection Agency 59 392
2017 Operations Branch 57 258
2017 Operations Quebec 46 51
2017 Operations Quebec: Food - Montreal Office 45 13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 12884
2017 Canadian Food Inspection Agency 2 392
2017 Operations Branch 3 258
2017 Operations Quebec: Food - Montreal Office 0 13

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884
2017 Canadian Food Inspection Agency 12 392
2017 Operations Branch 12 258
2017 Operations Quebec 12 51

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 13875
2017 Canadian Food Inspection Agency 94 6 425
2017 Operations Branch 94 6 276
2017 Operations Quebec 94 6 53
2017 Operations Quebec: Food - Montreal Office 100 0 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Canadian Food Inspection Agency 17 19 22 4 4 28 6 55 12 4823
2017 Operations Branch 17 21 24 5 5 24 5 53 13 2834
2017 Operations Quebec 8 23 26 6 3 29 5 47 13 568
2017 Operations Quebec: Food - Montreal Office 6 19 25 4 3 39 3 43 13 150

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Canadian Food Inspection Agency 29 33 18 5 3 11 1 71 9 4819
2017 Operations Branch 27 34 19 5 4 10 1 69 10 2830
2017 Operations Quebec 13 45 22 6 2 12 0 66 9 566
2017 Operations Quebec: Food - Montreal Office 9 47 19 6 3 15 1 67 10 150
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Canadian Food Inspection Agency 16 23 22 16 21 0 1 40 37 4823
2017 Operations Branch 13 22 22 17 24 0 1 36 42 2834
2017 Operations Quebec 4 12 23 20 39 0 1 17 60 567
2017 Operations Quebec: Food - Montreal Office 5 15 21 21 38 0 1 20 59 150

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Canadian Food Inspection Agency 17 29 26 16 11 0 1 46 27 4820
2017 Operations Branch 17 30 26 15 11 0 1 48 26 2833
2017 Operations Quebec 7 25 38 19 12 0 0 31 31 565
2017 Operations Quebec: Food - Montreal Office 7 23 43 17 9 0 1 30 26 149

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Canadian Food Inspection Agency 25 32 22 12 7 1 2 59 19 4805
2017 Operations Branch 26 34 21 10 6 1 3 62 17 2820
2017 Operations Quebec 9 30 34 15 9 1 2 40 25 564
2017 Operations Quebec: Food - Montreal Office 9 26 41 13 7 1 3 36 21 148

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Canadian Food Inspection Agency 17 24 23 19 15 1 2 42 35 4824
2017 Operations Branch 16 24 24 19 16 1 2 41 35 2835
2017 Operations Quebec 8 22 26 26 17 1 1 30 44 566
2017 Operations Quebec: Food - Montreal Office 10 16 22 36 14 1 1 26 51 149

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Canadian Food Inspection Agency 40 27 14 7 5 0 7 72 13 4809
2017 Operations Branch 39 28 15 7 5 0 6 71 13 2828
2017 Operations Quebec 23 31 21 10 9 1 6 57 20 565
2017 Operations Quebec: Food - Montreal Office 31 33 24 4 3 1 5 67 7 148

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Canadian Food Inspection Agency 24 31 24 13 9 0 0 55 21 4811
2017 Operations Branch 22 30 24 14 10 0 0 51 24 2824
2017 Operations Quebec 12 26 29 17 14 0 1 39 32 566
2017 Operations Quebec: Food - Montreal Office 12 25 30 22 9 1 1 38 32 148

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Canadian Food Inspection Agency 24 34 23 11 6 1 1 60 17 4803
2017 Operations Branch 23 33 24 12 6 1 2 57 18 2819
2017 Operations Quebec 14 30 31 18 5 1 1 45 23 566
2017 Operations Quebec: Food - Montreal Office 15 27 31 19 5 1 1 44 25 149

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Canadian Food Inspection Agency 19 32 25 14 8 1 1 52 22 4805
2017 Operations Branch 19 32 25 14 8 1 2 52 22 2821
2017 Operations Quebec 12 28 31 18 9 1 1 41 27 566
2017 Operations Quebec: Food - Montreal Office 10 31 35 18 6 0 1 41 24 148

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Canadian Food Inspection Agency 22 34 22 13 8 0 1 58 20 4808
2017 Operations Branch 21 35 22 13 7 1 1 57 20 2823
2017 Operations Quebec 13 35 28 14 8 1 1 49 23 566
2017 Operations Quebec: Food - Montreal Office 9 39 29 14 5 1 2 50 20 149

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Canadian Food Inspection Agency 24 33 22 11 8 1 1 58 20 4796
2017 Operations Branch 22 32 23 13 9 1 1 55 22 2814
2017 Operations Quebec 13 34 30 14 7 0 1 48 21 564
2017 Operations Quebec: Food - Montreal Office 15 33 33 12 5 1 2 50 17 148

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Canadian Food Inspection Agency 52 26 12 6 3 0 1 79 9 4825
2017 Operations Branch 48 26 14 6 3 0 2 76 10 2836
2017 Operations Quebec 33 32 20 10 3 0 2 67 13 567
2017 Operations Quebec: Food - Montreal Office 34 39 18 6 1 1 3 75 6 148

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Canadian Food Inspection Agency 66 16 7 4 4 1 2 85 8 4823
2017 Operations Branch 63 18 7 4 4 1 2 83 9 2839
2017 Operations Quebec 51 22 9 8 6 1 3 76 14 569
2017 Operations Quebec: Food - Montreal Office 52 21 7 5 8 0 7 78 14 150

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Canadian Food Inspection Agency 50 29 11 5 3 0 2 80 9 4811
2017 Operations Branch 47 31 12 5 3 0 2 79 9 2833
2017 Operations Quebec 36 34 14 8 6 0 2 72 14 569
2017 Operations Quebec: Food - Montreal Office 42 31 13 5 5 0 5 77 10 150

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Canadian Food Inspection Agency 53 23 10 7 5 0 2 77 12 4813
2017 Operations Branch 51 23 11 7 5 0 2 76 13 2832
2017 Operations Quebec 43 24 12 11 7 0 3 69 19 568
2017 Operations Quebec: Food - Montreal Office 47 27 9 4 9 0 5 77 13 150

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Canadian Food Inspection Agency 49 14 6 2 1 0 27 87 5 4816
2017 Operations Branch 48 14 5 2 1 1 28 88 5 2831
2017 Operations Quebec 41 15 6 2 1 1 34 86 5 566
2017 Operations Quebec: Food - Montreal Office 38 12 5 1 1 3 41 89 2 148

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Canadian Food Inspection Agency 59 22 8 3 1 0 6 87 4 4796
2017 Operations Branch 53 26 11 3 2 0 5 83 5 2820
2017 Operations Quebec 49 27 12 6 2 1 5 80 8 565
2017 Operations Quebec: Food - Montreal Office 43 26 16 7 2 1 6 74 9 149

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Canadian Food Inspection Agency 56 20 9 5 6 1 4 80 11 4818
2017 Operations Branch 53 22 10 5 6 1 3 79 11 2831
2017 Operations Quebec 57 20 9 4 5 1 5 81 9 566
2017 Operations Quebec: Food - Montreal Office 63 15 5 3 3 1 11 88 7 149

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Canadian Food Inspection Agency 47 32 13 4 2 0 2 81 6 4815
2017 Operations Branch 45 33 12 5 2 0 2 80 7 2826
2017 Operations Quebec 40 33 17 4 3 1 2 75 7 566
2017 Operations Quebec: Food - Montreal Office 35 38 14 4 3 1 5 77 8 149

Question 84. Overall, my level of work-related stress is

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Canadian Food Inspection Agency 10 30 40 14 6 0 0 40 19 4832
2017 Operations Branch 10 29 41 14 6 0 0 39 20 2840
2017 Operations Quebec 5 24 46 19 6 0 0 29 25 569
2017 Operations Quebec: Food - Montreal Office 5 20 55 16 3 0 0 25 19 150

Question 85. After my workday, I feel emotionally drained.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Canadian Food Inspection Agency 8 19 42 22 9 0 0 31 27 4813
2017 Operations Branch 7 20 43 21 9 0 1 30 27 2831
2017 Operations Quebec 4 18 47 22 9 0 0 31 22 568
2017 Operations Quebec: Food - Montreal Office 4 13 54 22 7 0 1 29 17 149

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Canadian Food Inspection Agency 28 42 15 7 4 2 0 73 12 4820
2017 Operations Branch 23 42 18 9 5 2 0 67 14 2832
2017 Operations Quebec 12 44 28 10 4 2 0 57 15 565
2017 Operations Quebec: Food - Montreal Office 11 48 31 6 3 1 0 59 10 149

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Canadian Food Inspection Agency 18 37 18 15 10 1 0 56 25 4821
2017 Operations Branch 17 35 20 16 11 1 0 52 28 2831
2017 Operations Quebec 6 29 30 24 10 0 0 36 34 567
2017 Operations Quebec: Food - Montreal Office 6 32 33 18 9 1 0 39 28 150
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 17 83 173939
2017 Canadian Food Inspection Agency 16 84 4821
2017 Operations Branch 17 83 2834
2017 Operations Quebec 14 86 568
2017 Operations Quebec: Food - Montreal Office 16 84 150

Question 89. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 78 22 29537
2017 Canadian Food Inspection Agency 74 26 766
2017 Operations Branch 71 29 472
2017 Operations Quebec 69 31 81
2017 Operations Quebec: Food - Montreal Office 75 25 24

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Canadian Food Inspection Agency 48 35 5 8 3 1 1 84 11 567
2017 Operations Branch 44 38 4 9 4 0 1 83 13 335
2017 Operations Quebec 37 47 11 4 2 0 0 84 6 55
2017 Operations Quebec: Food - Montreal Office 28 56 11 0 6 0 0 83 6 18
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 24 19 11 12 4 1 31 69 174272
2017 Canadian Food Inspection Agency 22 26 23 13 13 3 1 23 77 4828
2017 Operations Branch 20 25 24 14 15 2 1 20 80 2840
2017 Operations Quebec 13 22 26 18 19 2 1 13 87 568
2017 Operations Quebec: Food - Montreal Office 11 26 16 21 22 1 1 12 88 150

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 22 111807
2017 Canadian Food Inspection Agency 19 3570
2017 Operations Branch 18 2196
2017 Operations Quebec 23 477
2017 Operations Quebec: Food - Montreal Office 24 129

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 34 111807
2017 Canadian Food Inspection Agency 31 3570
2017 Operations Branch 29 2196
2017 Operations Quebec 34 477
2017 Operations Quebec: Food - Montreal Office 28 129

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 18 111807
2017 Canadian Food Inspection Agency 17 3570
2017 Operations Branch 17 2196
2017 Operations Quebec 23 477
2017 Operations Quebec: Food - Montreal Office 25 129

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Organization
(%)
Total responses
2017 Public Service 47 111807
2017 Canadian Food Inspection Agency 57 3570
2017 Operations Branch 63 2196
2017 Operations Quebec 67 477
2017 Operations Quebec: Food - Montreal Office 60 129

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Organization
(%)
Total responses
2017 Public Service 6 111807
2017 Canadian Food Inspection Agency 8 3570
2017 Operations Branch 9 2196
2017 Operations Quebec 16 477
2017 Operations Quebec: Food - Montreal Office 20 129

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Organization
(%)
Total responses
2017 Public Service 40 111807
2017 Canadian Food Inspection Agency 37 3570
2017 Operations Branch 34 2196
2017 Operations Quebec 33 477
2017 Operations Quebec: Food - Montreal Office 33 129

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Organization 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Public Service 7 48 18 10 4 14 109569
2017 Canadian Food Inspection Agency 5 44 20 12 5 15 3516
2017 Operations Branch 4 41 19 12 5 17 2166
2017 Operations Quebec 3 36 17 12 6 26 470
2017 Operations Quebec: Food - Montreal Office 3 39 12 14 9 22 129

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 16 17 24 2 9 36 46 112619
2017 Canadian Food Inspection Agency 9 22 16 18 25 2 8 34 48 3586
2017 Operations Branch 8 21 15 19 28 2 8 31 52 2204
2017 Operations Quebec 2 13 15 24 34 2 11 17 65 479
2017 Operations Quebec: Food - Montreal Office 3 15 15 21 33 2 12 21 62 129

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 4 10 12 17 45 3 9 16 70 112563
2017 Canadian Food Inspection Agency 3 11 13 19 47 2 5 15 72 3583
2017 Operations Branch 3 11 13 20 47 2 5 15 71 2202
2017 Operations Quebec 2 9 13 22 47 1 6 12 74 479
2017 Operations Quebec: Food - Montreal Office 2 11 10 20 48 1 9 14 75 129
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