2017 Public Service Employee Survey Results for Infrastructure Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	38	2	4	0	0	93	4	41
2017	Non-visible minority	50	39	2	7	2	0	89	9	266
2014	Visible minority	48	36	10	6	0	0	83	6	43
2014	Non-visible minority	46	44	3	5	2	0	90	6	255
2011	Visible minority	64	34	0	2	0	0	98	2	44
2011	Non-visible minority	50	42	1	6	1	0	92	7	257
2008	Visible minority	44	40	4	4	4	4	88	8	25
2008	Non-visible minority	47	41	5	5	3	0	88	8	172

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	80	17	0	2	0	0	0	98	2	41
2017	Non-visible minority	75	18	4	2	0	0	1	94	2	265
2014	Visible minority	72	20	8	0	0	0	0	92	0	43
2014	Non-visible minority	73	18	4	2	2	0	0	92	4	255
2011	Visible minority	66	27	2	2	0	2	0	95	2	44
2011	Non-visible minority	76	17	2	3	0	1	0	94	4	257
2008	Visible minority	84	16	0	0	0	0	0	100	0	25
2008	Non-visible minority	70	21	4	2	1	1	0	92	4	173

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	71	20	2	2	5	0	91	7	41
2017	Non-visible minority	61	22	8	7	2	0	83	9	265
2014	Visible minority	63	24	4	2	7	0	87	9	43
2014	Non-visible minority	59	24	4	11	3	0	83	13	255
2011	Visible minority	62	16	7	11	2	2	79	14	44
2011	Non-visible minority	69	13	6	10	2	0	82	12	257
2008	Visible minority	80	20	0	0	0	0	100	0	25
2008	Non-visible minority	57	25	2	12	4	0	83	16	173

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	34	17	9	0	74	9	41
2017	Non-visible minority	49	30	5	10	6	79	16	265
2014	Visible minority	63	16	8	7	6	79	13	43
2014	Non-visible minority	55	29	6	7	3	84	9	254
2011	Visible minority	57	32	5	7	0	89	7	44
2011	Non-visible minority	51	32	7	7	2	84	9	257

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	33	23	19	7	0	0	51	26	41
2017	Non-visible minority	36	34	11	13	5	0	1	70	19	265
2014	Visible minority	24	51	15	9	2	0	0	74	11	43
2014	Non-visible minority	39	39	10	7	3	1	1	79	10	255
2011	Visible minority	23	43	20	7	2	0	4	69	10	44
2011	Non-visible minority	36	42	12	6	2	0	1	79	8	257
2008	Visible minority	27	46	12	4	8	0	4	76	12	26
2008	Non-visible minority	31	36	14	11	5	1	2	70	16	173

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	34	13	9	8	70	17	41
2017	Non-visible minority	36	46	8	8	3	82	11	265
2014	Visible minority	37	33	13	11	7	70	17	43
2014	Non-visible minority	34	41	15	5	6	75	10	255
2011	Visible minority	30	47	7	13	2	78	16	44
2011	Non-visible minority	33	45	9	9	4	78	13	257
2008	Visible minority	35	31	12	12	12	65	23	26
2008	Non-visible minority	30	42	15	10	2	72	13	173

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	29	6	5	8	0	81	13	41
2017	Non-visible minority	44	41	5	8	2	0	85	10	264
2014	Visible minority	46	30	6	9	9	0	77	17	43
2014	Non-visible minority	42	41	7	7	3	0	83	10	254
2011	Visible minority	30	41	18	7	4	0	71	11	44
2011	Non-visible minority	36	44	10	5	5	1	81	10	257
2008	Visible minority	35	38	8	12	8	0	73	19	26
2008	Non-visible minority	37	47	9	3	3	0	84	7	173

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	38	9	5	0	0	86	5	41
2017	Non-visible minority	53	32	7	5	1	1	86	6	264
2014	Visible minority	48	33	13	4	2	0	81	7	43
2014	Non-visible minority	55	33	5	5	1	0	89	6	255

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	38	11	17	2	0	70	19	41
2017	Non-visible minority	41	32	9	12	5	0	73	18	265
2014	Visible minority	47	33	4	7	9	0	80	16	42
2014	Non-visible minority	40	35	9	11	5	1	75	16	255
2011	Visible minority	47	28	14	9	2	0	75	12	44
2011	Non-visible minority	47	37	7	6	3	0	84	9	256

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	30	7	24	8	2	7	57	35	41
2017	Non-visible minority	26	23	13	14	11	2	10	56	29	264
2014	Visible minority	21	15	18	13	16	2	15	44	35	43
2014	Non-visible minority	30	23	9	13	10	1	13	62	28	255
2011	Visible minority	32	16	11	16	9	5	12	57	30	44
2011	Non-visible minority	33	24	10	11	7	1	13	67	21	256
2008	Visible minority	38	23	4	15	0	0	19	76	19	26
2008	Non-visible minority	26	22	13	12	15	3	9	54	31	172

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	51	9	7	10	0	74	17	41
2017	Non-visible minority	36	42	11	7	5	0	78	11	266
2014	Visible minority	30	33	17	7	13	0	63	20	43
2014	Non-visible minority	31	48	9	7	5	0	79	12	255
2011	Visible minority	35	45	12	4	5	0	79	9	44
2011	Non-visible minority	33	42	12	8	4	1	76	12	256
2008	Visible minority	27	50	4	0	19	0	77	19	26
2008	Non-visible minority	24	47	12	13	5	0	71	18	173

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	24	14	11	20	2	54	32	41
2017	Non-visible minority	29	37	14	12	8	0	66	20	266
2014	Visible minority	30	31	19	11	9	0	61	20	43
2014	Non-visible minority	33	40	14	7	6	0	73	12	254
2011	Visible minority	20	30	34	9	7	0	50	16	44
2011	Non-visible minority	36	36	12	12	4	0	72	16	257

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	36	16	17	7	0	0	60	24	41
2017	Non-visible minority	24	41	13	15	6	0	0	66	21	266

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	39	5	8	2	0	0	85	10	41
2017	Non-visible minority	46	40	7	4	2	0	1	87	6	265
2014	Visible minority	54	31	6	4	4	0	0	85	9	43
2014	Non-visible minority	47	38	12	2	1	0	0	85	3	255
2011	Visible minority	48	41	0	2	9	0	0	89	11	44
2011	Non-visible minority	47	41	7	3	2	1	0	88	5	257
2008	Visible minority	50	38	0	4	8	0	0	88	12	26
2008	Non-visible minority	46	31	10	7	6	0	0	77	13	173

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	44	12	7	20	0	0	62	27	41
2017	Non-visible minority	32	40	11	9	8	0	0	72	17	266

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	31	4	0	8	87	8	41
2017	Non-visible minority	46	41	7	5	1	87	5	265
2014	Visible minority	61	22	13	2	2	83	4	43
2014	Non-visible minority	56	31	9	2	2	87	4	255
2011	Visible minority	60	34	2	2	2	93	4	44
2011	Non-visible minority	51	39	6	2	2	90	4	257

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	42	13	2	11	0	74	13	41
2017	Non-visible minority	37	39	11	10	3	0	76	13	265
2014	Visible minority	36	33	17	7	7	0	69	14	43
2014	Non-visible minority	32	44	10	9	4	1	77	13	255
2011	Visible minority	31	46	11	7	5	0	77	11	44
2011	Non-visible minority	39	39	10	7	4	0	79	12	257

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	33	16	7	13	65	20	41
2017	Non-visible minority	37	38	12	9	5	75	13	265
2014	Visible minority	36	29	17	9	9	65	18	43
2014	Non-visible minority	36	41	10	8	4	78	12	255

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	34	9	7	13	0	71	20	41
2017	Non-visible minority	36	37	13	10	5	0	73	15	265
2014	Visible minority	41	34	13	9	4	0	74	13	43
2014	Non-visible minority	39	42	11	5	2	0	82	7	254
2011	Visible minority	32	37	18	2	11	0	68	14	44
2011	Non-visible minority	44	40	10	4	2	1	84	6	257

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	39	16	5	8	72	13	41
2017	Non-visible minority	36	40	12	8	3	77	11	264
2014	Visible minority	43	34	13	7	4	76	11	43
2014	Non-visible minority	37	43	12	4	4	80	8	255
2011	Visible minority	44	45	4	4	2	89	7	44
2011	Non-visible minority	43	40	10	4	2	84	7	256
2008	Visible minority	31	42	8	4	15	73	19	26
2008	Non-visible minority	35	41	12	7	5	76	12	173

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	35	36	0	0	0	64	0	41
2017	Non-visible minority	28	35	19	10	8	0	63	18	266
2014	Visible minority	52	22	13	6	6	0	74	13	43
2014	Non-visible minority	36	31	16	10	6	0	67	16	255
2011	Visible minority	27	48	16	9	0	0	75	9	44
2011	Non-visible minority	35	38	16	6	4	0	74	10	255
2008	Visible minority	35	35	15	8	4	4	72	12	26
2008	Non-visible minority	33	38	13	12	5	0	71	16	173

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	21	34	22	2	0	10	27	36	41
2017	Non-visible minority	14	24	37	15	6	1	2	22	39	265
2014	Visible minority	17	23	34	11	10	2	2	22	42	43
2014	Non-visible minority	11	19	42	20	7	1	1	28	30	255
2011	Visible minority	11	29	43	11	5	0	0	16	41	44
2011	Non-visible minority	7	19	43	20	9	0	2	30	26	255
2008	Visible minority	12	27	31	23	0	0	8	25	42	26
2008	Non-visible minority	17	23	39	13	5	1	3	19	41	173

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	24	24	19	4	0	10	26	47	41
2017	Non-visible minority	12	26	30	14	12	3	3	28	40	265
2014	Visible minority	9	18	38	19	15	2	0	34	27	43
2014	Non-visible minority	8	16	33	23	15	2	3	40	25	255
2011	Visible minority	11	4	41	16	14	9	4	34	18	44
2011	Non-visible minority	2	14	27	31	20	3	3	55	17	256
2008	Visible minority	4	27	23	27	12	4	4	42	33	26
2008	Non-visible minority	11	24	30	18	14	1	2	33	36	173

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	9	42	19	5	0	12	26	26	41
2017	Non-visible minority	13	25	31	21	8	0	3	30	39	265
2014	Visible minority	23	22	26	13	15	2	0	28	45	43
2014	Non-visible minority	15	31	34	12	6	1	1	19	47	255
2011	Visible minority	13	27	34	16	9	0	0	25	41	44
2011	Non-visible minority	8	17	31	28	11	2	3	41	26	256
2008	Visible minority	8	23	35	19	0	0	15	23	36	26
2008	Non-visible minority	16	15	35	19	9	3	3	30	33	172

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	21	27	17	11	0	13	32	38	39
2017	Non-visible minority	11	29	29	18	11	0	2	29	41	262
2014	Visible minority	9	23	33	16	17	0	2	34	33	42
2014	Non-visible minority	10	20	37	24	7	1	1	32	31	253
2011	Visible minority	9	16	48	18	9	0	0	27	25	44
2011	Non-visible minority	4	12	44	27	10	1	2	38	16	255
2008	Visible minority	4	12	46	23	0	4	12	27	18	26
2008	Non-visible minority	9	24	32	25	9	1	1	35	33	173

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	22	33	14	2	0	4	17	48	41
2017	Non-visible minority	19	23	25	18	9	2	5	29	45	264
2014	Visible minority	22	17	27	19	13	2	0	33	40	43
2014	Non-visible minority	13	23	29	21	10	1	2	33	37	254
2011	Visible minority	9	32	27	21	7	2	2	29	43	44
2011	Non-visible minority	6	14	34	26	14	2	3	43	22	257
2008	Visible minority	4	15	38	23	12	0	8	38	21	26
2008	Non-visible minority	14	20	30	20	10	2	3	33	36	172

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	30	23	5	5	2	4	10	65	41
2017	Non-visible minority	27	27	21	11	7	1	5	19	58	264
2014	Visible minority	11	11	35	19	17	2	4	39	24	43
2014	Non-visible minority	7	20	29	24	13	3	4	40	29	254
2011	Visible minority	9	16	32	21	11	7	4	36	28	44
2011	Non-visible minority	5	15	25	30	18	2	5	52	22	256
2008	Visible minority	15	15	31	27	0	0	12	30	35	26
2008	Non-visible minority	18	33	23	17	6	1	2	23	53	173

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	20	36	14	2	2	4	17	44	41
2017	Non-visible minority	11	23	35	20	6	2	4	27	36	264
2014	Visible minority	25	15	21	19	15	4	0	36	42	43
2014	Non-visible minority	13	20	39	17	8	2	1	26	34	255

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	71	20	4	4	0	0	0	91	4	41
2017	Non-visible minority	72	19	4	4	1	0	0	91	5	266
2014	Visible minority	74	15	4	4	2	0	0	90	7	43
2014	Non-visible minority	72	20	3	5	1	0	0	91	6	255
2011	Visible minority	73	18	7	2	0	0	0	91	2	44
2011	Non-visible minority	70	21	3	4	1	0	0	91	5	257
2008	Visible minority	62	35	4	0	0	0	0	96	0	26
2008	Non-visible minority	71	18	2	5	1	1	1	91	6	173

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	18	22	16	13	5	0	47	30	41
2017	Non-visible minority	32	26	14	8	5	7	8	68	15	265
2014	Visible minority	47	18	8	9	13	2	2	68	23	43
2014	Non-visible minority	35	28	13	11	4	4	5	70	15	255

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	24	12	16	6	0	0	66	22	41
2017	Non-visible minority	49	35	8	5	2	1	0	85	7	266
2014	Visible minority	52	22	9	9	9	0	0	74	17	43
2014	Non-visible minority	46	32	9	8	4	0	1	79	12	255

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	44	13	12	12	0	0	64	23	40
2017	Non-visible minority	38	40	8	9	4	2	0	79	13	266
2014	Visible minority	40	34	6	13	4	0	2	76	18	44
2014	Non-visible minority	38	42	8	6	2	1	2	83	8	255
2011	Visible minority	30	32	9	11	16	2	0	63	28	44
2011	Non-visible minority	35	42	10	6	6	1	1	78	12	256
2008	Visible minority	27	35	15	15	0	8	0	67	17	26
2008	Non-visible minority	38	36	8	12	3	2	0	76	16	173

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	27	19	14	9	7	0	55	25	41
2017	Non-visible minority	35	35	8	7	4	11	1	79	12	265
2014	Visible minority	40	19	17	6	11	4	2	63	19	44
2014	Non-visible minority	37	26	13	10	5	6	2	69	17	255
2011	Visible minority	17	25	23	11	16	9	0	45	30	44
2011	Non-visible minority	37	30	10	8	7	7	1	73	16	256
2008	Visible minority	27	31	19	8	12	4	0	60	20	26
2008	Non-visible minority	37	32	11	8	4	8	0	75	13	173

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	11	30	13	14	18	2	28	34	41
2017	Non-visible minority	14	25	18	10	7	22	4	52	23	266
2014	Visible minority	27	22	19	9	11	13	0	56	22	44
2014	Non-visible minority	14	24	20	14	7	14	5	48	27	255

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	35	9	12	11	69	22	41
2017	Non-visible minority	53	35	5	6	1	88	7	265
2014	Visible minority	51	30	12	4	2	81	6	44
2014	Non-visible minority	52	34	6	5	2	87	7	255

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	32	15	5	8	2	71	13	41
2017	Non-visible minority	40	37	8	8	7	0	77	15	266
2014	Visible minority	50	29	12	8	0	0	79	8	44
2014	Non-visible minority	40	38	11	6	4	2	79	10	255
2011	Visible minority	34	36	11	14	5	0	71	18	44
2011	Non-visible minority	38	35	10	9	7	1	74	16	257
2008	Visible minority	38	31	15	8	8	0	69	15	26
2008	Non-visible minority	39	33	10	8	9	1	73	17	173

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	20	11	7	8	2	0	73	16	41
2017	Non-visible minority	50	27	11	5	4	2	0	80	9	266
2014	Visible minority	56	24	12	0	6	2	0	81	7	44
2014	Non-visible minority	53	26	9	4	4	3	1	82	8	255
2011	Visible minority	39	30	20	5	7	0	0	68	11	44
2011	Non-visible minority	46	28	9	7	8	1	0	75	15	257
2008	Visible minority	38	19	15	4	19	4	0	60	24	26
2008	Non-visible minority	43	29	9	10	5	5	0	75	16	173

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	25	13	4	8	2	73	13	41
2017	Non-visible minority	50	31	8	7	4	0	81	11	265
2014	Visible minority	58	26	8	2	6	0	83	9	44
2014	Non-visible minority	50	29	9	6	4	2	81	10	255
2011	Visible minority	39	32	4	20	5	0	71	25	44
2011	Non-visible minority	38	35	8	9	9	1	74	18	257
2008	Visible minority	35	31	12	8	12	4	68	20	26
2008	Non-visible minority	46	27	6	12	9	1	74	20	173

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	82	13	2	0	2	0	95	2	41
2017	Non-visible minority	82	12	3	1	1	1	95	3	266
2014	Visible minority	81	11	6	2	0	0	92	2	44
2014	Non-visible minority	81	13	3	1	1	0	95	2	255
2011	Visible minority	73	23	0	2	0	2	98	2	44
2011	Non-visible minority	81	14	2	1	1	0	96	2	256
2008	Visible minority	65	31	4	0	0	0	96	0	26
2008	Non-visible minority	83	9	2	3	2	1	92	5	173

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	20	13	7	7	7	2	71	15	40
2017	Non-visible minority	52	27	7	6	1	1	5	84	8	266
2014	Visible minority	55	17	12	4	4	2	4	78	9	44
2014	Non-visible minority	45	27	10	3	4	5	5	80	8	255
2011	Visible minority	36	27	13	7	9	5	3	68	17	44
2011	Non-visible minority	42	29	12	7	6	2	3	74	14	257

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	25	11	5	8	2	0	76	13	41
2017	Non-visible minority	58	25	6	5	3	3	0	86	8	266

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	16	18	4	11	0	0	67	15	41
2017	Non-visible minority	61	23	7	2	3	3	1	87	6	266

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	20	9	9	10	2	71	20	41
2017	Non-visible minority	55	23	10	7	5	0	79	12	266
2014	Visible minority	57	20	15	2	6	0	77	8	44
2014	Non-visible minority	52	30	10	5	4	0	82	9	255

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	52	28	0	0	0	0	72	0	10
2017	Non-visible minority	13	44	6	10	4	7	16	75	17	81
2014	Non-visible minority	29	33	13	7	5	4	8	71	14	90

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	29	13	9	11	0	0	66	21	41
2017	Non-visible minority	30	38	16	8	5	3	0	70	13	266
2014	Visible minority	32	35	21	0	6	6	0	71	7	44
2014	Non-visible minority	26	40	13	10	5	6	1	71	15	255
2011	Visible minority	21	37	16	4	7	16	0	68	13	44
2011	Non-visible minority	24	38	15	11	8	3	0	64	20	255

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	20	15	14	11	0	0	60	25	41
2017	Non-visible minority	27	34	16	13	7	2	1	63	20	266
2014	Visible minority	31	31	21	11	4	2	0	64	15	44
2014	Non-visible minority	24	40	18	10	6	2	0	65	17	254
2011	Visible minority	21	39	27	0	9	5	0	62	9	44
2011	Non-visible minority	31	38	12	12	5	2	0	70	17	257
2008	Visible minority	35	27	19	8	4	8	0	67	13	26
2008	Non-visible minority	27	38	13	13	8	2	0	65	21	173

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	27	15	12	11	2	0	61	23	41
2017	Non-visible minority	20	33	22	16	7	2	1	54	24	266
2014	Visible minority	27	28	23	11	6	4	0	58	18	44
2014	Non-visible minority	15	44	16	15	6	2	0	61	22	255
2011	Visible minority	19	41	22	4	5	9	0	65	10	44
2011	Non-visible minority	27	41	16	9	3	3	0	71	12	257
2008	Visible minority	15	50	12	8	4	12	0	74	13	26
2008	Non-visible minority	17	39	17	16	9	3	0	57	25	173

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	18	6	20	18	2	54	39	41
2017	Non-visible minority	26	31	13	15	11	3	60	27	266
2014	Visible minority	23	19	28	17	6	6	45	25	44
2014	Non-visible minority	19	36	17	14	8	6	59	23	255
2011	Visible minority	21	32	16	11	7	13	61	21	44
2011	Non-visible minority	28	36	15	10	6	5	67	17	257
2008	Visible minority	23	46	8	8	8	8	75	17	26
2008	Non-visible minority	15	38	18	13	9	6	56	24	173

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	37	13	11	9	0	0	67	20	41
2017	Non-visible minority	23	39	20	12	4	1	0	64	16	266
2014	Visible minority	31	22	17	19	6	4	0	56	27	44
2014	Non-visible minority	19	36	18	17	7	3	1	56	25	254
2011	Visible minority	16	30	29	14	7	5	0	48	21	44
2011	Non-visible minority	23	41	12	14	7	2	0	66	22	257
2008	Visible minority	31	23	19	8	19	0	0	54	27	26
2008	Non-visible minority	18	36	13	21	12	1	0	54	33	173

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	44	12	7	7	2	75	14	41
2017	Non-visible minority	31	48	12	7	1	0	79	8	265
2014	Visible minority	31	42	14	4	6	2	74	11	44
2014	Non-visible minority	30	43	13	9	2	2	75	11	255
2011	Visible minority	25	48	16	5	2	4	76	7	44
2011	Non-visible minority	35	46	8	5	2	3	84	8	255

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	53	7	2	2	0	89	4	41
2017	Non-visible minority	52	34	8	2	0	4	90	2	266
2014	Visible minority	44	40	10	4	2	0	83	6	44
2014	Non-visible minority	44	38	10	3	2	3	85	5	255
2011	Visible minority	39	45	5	2	2	7	90	5	44
2011	Non-visible minority	47	38	7	3	2	3	88	5	255

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	25	18	20	5	0	0	58	24	41
2017	Non-visible minority	31	33	9	14	7	3	2	68	22	266
2014	Visible minority	42	37	8	4	6	2	0	81	11	44
2014	Non-visible minority	37	37	10	6	5	3	1	78	12	255
2011	Visible minority	28	36	5	12	9	9	2	72	23	44
2011	Non-visible minority	37	31	10	9	5	5	2	74	16	255
2008	Visible minority	38	27	19	0	4	8	4	74	4	26
2008	Non-visible minority	34	29	13	12	6	5	1	67	19	172

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	21	25	18	5	2	6	47	25	40
2017	Non-visible minority	18	33	18	16	6	8	2	56	24	266
2014	Visible minority	40	33	17	0	9	0	2	74	9	44
2014	Non-visible minority	31	37	16	7	3	6	0	72	11	254
2011	Visible minority	14	29	18	9	14	13	2	52	27	44
2011	Non-visible minority	28	36	15	13	4	3	1	66	18	257

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	16	20	16	24	2	0	39	41	41
2017	Non-visible minority	16	17	18	13	12	17	8	44	33	266
2014	Visible minority	19	20	16	13	17	13	2	46	35	44
2014	Non-visible minority	12	21	16	17	13	17	5	42	38	255
2011	Visible minority	5	9	28	4	18	31	4	22	35	44
2011	Non-visible minority	10	20	18	15	13	15	9	39	36	257

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	33	0	2	2	0	96	4	41
2017	Non-visible minority	61	27	9	2	1	1	89	3	265
2014	Visible minority	58	21	15	2	4	0	79	6	44
2014	Non-visible minority	57	28	7	5	1	1	86	6	255

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	24	7	0	0	7	0	93	0	41
2017	Non-visible minority	67	21	7	1	0	3	1	91	2	266
2014	Visible minority	58	30	10	0	2	0	0	88	2	44
2014	Non-visible minority	61	25	7	2	0	4	2	91	2	255
2011	Visible minority	75	16	3	2	2	0	2	93	5	44
2011	Non-visible minority	66	21	5	2	1	3	2	91	3	257
2008	Visible minority	62	31	0	0	0	8	0	100	0	26
2008	Non-visible minority	62	20	7	4	0	3	4	88	4	173

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	21	15	9	21	0	55	29	41
2017	Non-visible minority	29	34	14	12	6	6	67	18	265
2014	Visible minority	34	32	15	6	9	4	69	15	44
2014	Non-visible minority	32	37	17	8	4	2	70	12	255
2011	Visible minority	25	34	18	4	16	2	60	21	44
2011	Non-visible minority	37	37	8	10	6	2	76	16	257
2008	Visible minority	27	46	8	8	8	4	76	16	26
2008	Non-visible minority	32	33	10	12	7	5	69	20	172

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	20	12	22	23	0	0	43	45	41
2017	Non-visible minority	20	28	15	14	17	6	1	51	33	266
2014	Visible minority	31	14	19	17	13	4	2	48	32	44
2014	Non-visible minority	18	25	16	22	14	2	2	45	39	255
2011	Visible minority	16	18	14	20	30	2	0	35	51	44
2011	Non-visible minority	19	27	16	21	14	2	2	47	36	256
2008	Visible minority	16	28	12	16	24	0	4	46	42	25
2008	Non-visible minority	16	35	17	15	12	2	2	54	28	173

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	40	18	9	9	2	0	63	19	41
2017	Non-visible minority	26	40	17	10	5	2	0	68	15	265

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	38	11	2	11	0	0	75	13	41
2017	Non-visible minority	46	33	11	2	1	6	1	85	3	264
2014	Visible minority	46	24	14	4	11	0	0	71	15	44
2014	Non-visible minority	54	30	10	1	1	4	0	87	2	255

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	36	15	9	4	0	71	14	41
2017	Non-visible minority	46	38	7	5	1	3	87	6	265
2014	Visible minority	47	24	10	9	11	0	71	19	44
2014	Non-visible minority	51	30	12	3	2	2	83	5	255
2011	Visible minority	32	43	11	2	7	5	79	9	44
2011	Non-visible minority	47	37	8	5	2	1	85	7	257

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	39	16	2	2	0	80	4	41
2017	Non-visible minority	49	38	8	3	2	0	87	5	266
2014	Visible minority	56	23	12	2	6	0	79	9	44
2014	Non-visible minority	59	30	6	3	2	0	89	5	254
2011	Visible minority	48	29	14	2	5	2	79	7	44
2011	Non-visible minority	51	36	7	5	2	0	86	7	257
2008	Visible minority	50	35	4	4	8	0	85	12	26
2008	Non-visible minority	50	34	9	3	3	1	85	6	173

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	33	13	9	11	0	66	20	41
2017	Non-visible minority	40	29	14	10	7	1	69	17	264
2014	Visible minority	49	24	10	6	11	0	73	17	44
2014	Non-visible minority	38	38	13	7	3	0	77	10	255
2011	Visible minority	35	38	11	7	9	0	73	16	44
2011	Non-visible minority	42	37	11	6	3	0	80	9	257

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	39	11	7	12	0	70	18	40
2017	Non-visible minority	38	36	11	8	6	1	74	14	265
2014	Visible minority	47	28	10	6	9	0	75	15	44
2014	Non-visible minority	37	40	11	8	3	1	78	11	255
2011	Visible minority	32	41	7	18	2	0	73	20	44
2011	Non-visible minority	42	38	10	7	3	0	80	10	257
2008	Visible minority	42	31	4	15	8	0	73	23	26
2008	Non-visible minority	39	34	10	10	5	2	75	15	173

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	31	20	9	19	0	0	51	29	41
2017	Non-visible minority	32	23	16	16	10	2	0	56	27	266
2014	Visible minority	30	28	19	10	11	0	2	59	22	44
2014	Non-visible minority	34	23	15	15	9	4	0	60	25	254
2011	Visible minority	32	20	23	11	14	0	0	52	25	44
2011	Non-visible minority	38	24	14	12	8	4	1	65	21	257
2008	Visible minority	27	27	12	8	19	8	0	58	29	26
2008	Non-visible minority	33	20	16	16	12	3	0	55	28	172

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	54	22	24	41
2017	Non-visible minority	44	25	31	266
2014	Visible minority	42	13	45	44
2014	Non-visible minority	41	23	36	255
2011	Visible minority	59	11	30	44
2011	Non-visible minority	41	23	36	257

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	0	17	51	0	15	16	22
2017	Non-visible minority	6	13	69	5	3	3	121
2014	Visible minority	0	5	70	10	9999	16	19
2014	Non-visible minority	4	17	64	10	9999	6	104
2011	Visible minority	0	16	61	4	9999	20	26
2011	Non-visible minority	6	20	66	5	9999	3	106

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	30	70	41
2017	Non-visible minority	20	80	265
2014	Visible minority	17	83	44
2014	Non-visible minority	16	84	255

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	12
2017	Non-visible minority	42	54
2014	Non-visible minority	43	41

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	74	12
2017	Non-visible minority	67	54
2014	Non-visible minority	74	41

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	12
2017	Non-visible minority	54
2014	Non-visible minority	41

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	33	54
2014	Non-visible minority	49	41

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	44	54
2014	Non-visible minority	39	41

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	33	54
2014	Non-visible minority	34	41

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	33	54
2014	Non-visible minority	44	41

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	34	54
2014	Non-visible minority	38	41

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	62	13
2017	Non-visible minority	49	54
2014	Non-visible minority	65	41

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2017	Non-visible minority	40	54
2014	Non-visible minority	21	41

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Visible minority	13
2017	Non-visible minority	54
2014	Non-visible minority	41

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2017	Non-visible minority	21	54

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2017	Non-visible minority	11	54

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	46	13
2017	Non-visible minority	52	54
2014	Non-visible minority	37	41

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	19	54
2014	Non-visible minority	22	41

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	54	13
2017	Non-visible minority	54	54
2014	Non-visible minority	58	41

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	23	54
2014	Non-visible minority	20	41

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	54
2014	Non-visible minority	22	41

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2017	Non-visible minority	10	54

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2014	Non-visible minority	0	41

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2017	Non-visible minority	16	54
2014	Non-visible minority	15	41

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	54

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	39	13
2017	Non-visible minority	26	54
2014	Non-visible minority	22	41

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	53

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	53

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	53
2014	Non-visible minority	15	41

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2017	Non-visible minority	13	53
2014	Non-visible minority	16	41

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	25	53
2014	Non-visible minority	22	41

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2017	Non-visible minority	14	53
2014	Non-visible minority	20	41

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2017	Non-visible minority	18	53

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	53
2014	Non-visible minority	26	41

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	39	13
2017	Non-visible minority	38	53
2014	Non-visible minority	44	41

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	38	13
2017	Non-visible minority	58	53
2014	Non-visible minority	42	41

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2017	Non-visible minority	0	53

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	53

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	77	23	13
2017	Non-visible minority	79	21	54

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	9	15	16	9	19	11	43	36	41
2017	Non-visible minority	13	12	17	6	5	37	10	47	20	265
2014	Visible minority	19	17	17	6	13	21	6	50	26	44
2014	Non-visible minority	17	10	15	6	4	38	11	53	18	255

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	22	16	11	7	9	8	59	22	41
2017	Non-visible minority	22	26	20	7	4	19	1	60	14	265
2014	Visible minority	29	19	26	4	9	13	0	56	15	44
2014	Non-visible minority	23	26	18	5	4	21	3	64	11	254
2011	Visible minority	28	16	18	9	5	25	0	58	18	44
2011	Non-visible minority	31	31	18	4	2	14	0	72	7	257

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	40	7	11	2	5	14	75	17	41
2017	Non-visible minority	24	42	7	11	3	1	11	75	16	266
2014	Visible minority	21	44	17	6	0	0	12	73	7	44
2014	Non-visible minority	21	47	9	7	3	2	11	78	11	255
2011	Visible minority	9	61	14	7	2	5	3	75	10	44
2011	Non-visible minority	22	45	9	9	5	1	9	75	15	257
2008	Visible minority	23	50	15	4	0	4	4	79	4	26
2008	Non-visible minority	22	49	8	3	6	2	10	81	11	172

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	14	16	11	0	30	21	45	22	41
2017	Non-visible minority	11	13	19	3	2	36	15	50	11	264
2014	Visible minority	4	18	21	13	6	21	17	35	31	44
2014	Non-visible minority	5	10	21	4	2	42	16	35	14	255
2011	Visible minority	2	9	20	7	2	43	16	28	22	44
2011	Non-visible minority	6	9	23	3	5	39	16	34	16	257

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	27	13	0	2	21	14	76	3	41
2017	Non-visible minority	35	28	9	2	1	14	10	84	4	266
2014	Visible minority	25	31	15	4	2	11	12	73	8	44
2014	Non-visible minority	32	30	8	3	1	15	11	84	5	255
2011	Visible minority	14	36	7	7	2	31	3	76	14	44
2011	Non-visible minority	31	23	12	5	3	16	11	74	10	257
2008	Visible minority	42	35	8	4	0	8	4	87	4	26
2008	Non-visible minority	33	33	6	3	3	12	10	84	8	172

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	23	18	5	0	25	14	64	7	41
2017	Non-visible minority	25	27	12	5	1	20	10	74	9	266
2014	Visible minority	19	26	15	9	4	15	12	62	17	44
2014	Non-visible minority	25	31	13	2	3	15	11	75	7	254
2011	Visible minority	17	29	14	2	2	36	0	71	7	44
2011	Non-visible minority	26	30	13	3	2	17	10	76	7	257
2008	Visible minority	38	35	8	4	0	12	4	86	5	26
2008	Non-visible minority	33	29	12	6	3	10	6	74	11	172

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	16	84	41
2017	Non-visible minority	6	94	266
2014	Visible minority	22	78	43
2014	Non-visible minority	4	96	255

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	43	16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	85	16
2014	Visible minority	70	10
2014	Non-visible minority	91	10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Non-visible minority	16
2014	Visible minority	10
2014	Non-visible minority	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Non-visible minority	16
2014	Visible minority	10
2014	Non-visible minority	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Non-visible minority	16
2014	Visible minority	10
2014	Non-visible minority	10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Visible minority	60	10
2014	Non-visible minority	0	10

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	Total responses
2017	Non-visible minority	16
2014	Visible minority	10
2014	Non-visible minority	10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	38	16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	45	16
2014	Visible minority	0	10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Non-visible minority	16
2014	Visible minority	10
2014	Non-visible minority	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Non-visible minority	16
2014	Visible minority	10
2014	Non-visible minority	10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	28	16
2014	Visible minority	59	10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Non-visible minority	16
2014	Visible minority	10
2014	Non-visible minority	10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	56	16
2014	Non-visible minority	68	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	Non-visible minority	16
2014	Visible minority	10
2014	Non-visible minority	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	38	16
2014	Non-visible minority	62	10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Visible minority	0	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	72	16
2014	Visible minority	70	10
2014	Non-visible minority	59	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	83	17	16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	11	13	5	2	37	13	60	14	41
2017	Non-visible minority	14	9	17	2	1	47	9	54	7	264
2014	Visible minority	19	22	13	11	6	17	13	58	24	44
2014	Non-visible minority	14	11	15	2	1	46	11	58	7	255

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	34	9	5	2	18	8	79	9	41
2017	Non-visible minority	30	28	18	3	1	18	2	73	5	266
2014	Visible minority	29	31	8	13	6	11	2	68	22	44
2014	Non-visible minority	30	25	16	3	2	22	2	72	7	255
2011	Visible minority	28	27	23	9	5	9	0	60	15	44
2011	Non-visible minority	41	31	14	2	1	12	0	81	3	257

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	18	23	10	17	0	9	45	29	39
2017	Non-visible minority	28	25	20	14	12	0	2	54	26	265

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	14	21	27	13	0	6	35	43	41
2017	Non-visible minority	12	23	28	20	17	0	0	34	37	266

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	28	16	16	21	0	6	44	39	40
2017	Non-visible minority	16	25	25	18	15	0	0	42	33	266

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	12	15	27	22	0	6	32	52	41
2017	Non-visible minority	12	26	21	24	17	0	0	38	41	264

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	24	25	14	7	0	6	51	22	40
2017	Non-visible minority	28	29	20	7	8	0	8	62	17	265

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	39	25	14	5	0	6	53	20	40
2017	Non-visible minority	24	27	24	17	7	1	0	52	24	264

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	29	38	12	2	0	0	48	14	40
2017	Non-visible minority	31	29	24	8	5	0	2	61	14	264

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	20	23	23	7	0	6	44	32	41
2017	Non-visible minority	19	31	22	20	7	0	1	51	27	264

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	31	31	18	7	0	0	43	25	40
2017	Non-visible minority	26	29	22	15	7	0	1	55	22	264

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	16	25	16	2	0	6	54	20	40
2017	Non-visible minority	30	29	21	12	5	0	1	61	18	263

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	25	16	11	7	2	2	64	19	41
2017	Non-visible minority	62	17	12	4	4	0	1	80	8	266

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	27	0	7	14	4	2	78	22	41
2017	Non-visible minority	76	8	4	3	3	0	5	90	6	264

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	20	23	5	5	2	2	67	10	41
2017	Non-visible minority	62	22	9	2	2	0	3	87	5	266

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	22	22	13	7	2	2	56	21	41
2017	Non-visible minority	61	19	8	4	5	0	3	83	8	265

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	11	12	2	0	4	40	75	4	41
2017	Non-visible minority	59	10	6	2	1	0	22	88	4	265

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	13	11	0	0	2	9	88	0	41
2017	Non-visible minority	73	13	4	2	1	1	7	93	3	265

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	16	13	11	2	2	7	72	14	41
2017	Non-visible minority	71	11	6	3	2	0	8	89	5	266

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	20	13	7	7	2	5	71	15	41
2017	Non-visible minority	56	22	12	4	3	1	3	81	7	266

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	4	24	47	24	0	0	0	29	24	41
2017	Non-visible minority	8	25	43	16	8	0	0	33	24	266

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	31	46	10	5	0	0	14	40	41
2017	Non-visible minority	12	22	38	20	9	0	0	29	34	266

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	35	25	2	13	8	0	56	16	41
2017	Non-visible minority	27	39	13	9	4	7	0	71	14	265

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	41	23	13	16	2	0	47	30	40
2017	Non-visible minority	18	36	15	17	12	1	0	55	29	266

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	13	87	41
2017	Non-visible minority	17	83	266
2014	Visible minority	24	76	44
2014	Non-visible minority	10	90	255

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	73	27	43
2014	Visible minority	82	18	11
2014	Non-visible minority	81	19	26

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	47	44	0	9	0	0	0	91	9	32
2014	Non-visible minority	52	38	4	5	0	0	0	90	5	21

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	28	18	16	4	4	2	28	72	41
2017	Non-visible minority	27	26	22	11	10	3	1	28	72	266

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	28
2017	Non-visible minority	34	182

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	43	28
2017	Non-visible minority	33	182

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	29	28
2017	Non-visible minority	25	182

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	38	28
2017	Non-visible minority	49	182

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	28
2017	Non-visible minority	5	182

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	20	28
2017	Non-visible minority	27	182

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	11	40	14	21	3	10	27
2017	Non-visible minority	6	56	19	9	2	8	179

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	25	7	18	17	0	21	48	44	28
2017	Non-visible minority	19	28	10	17	16	4	7	52	37	183

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	6	15	3	7	54	0	14	25	71	28
2017	Non-visible minority	6	16	11	17	29	5	16	28	58	184

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Infrastructure Canada by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me