2017 Public Service Employee Survey Results for Infrastructure Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 53 47 0 0 0 0 0 100 0 14
2017 Not a person with a disability 51 38 3 7 2 0 0 89 9 299
2014 Person with a disability 28 49 0 19 5 0 0 77 23 20
2014 Not a person with a disability 48 42 5 4 1 0 0 90 5 279

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 71 23 0 6 0 0 0 94 6 14
2017 Not a person with a disability 77 17 4 2 0 0 1 95 2 298
2014 Person with a disability 82 9 5 0 5 0 0 91 5 20
2014 Not a person with a disability 72 19 5 2 1 0 0 92 3 279

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 77 11 6 6 0 0 0 88 6 14
2017 Not a person with a disability 62 22 7 7 2 0 0 84 9 298
2014 Person with a disability 77 0 5 14 5 0 0 77 18 20
2014 Not a person with a disability 58 26 4 9 3 0 0 84 12 279

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 28 0 12 6 0 0 82 18 14
2017 Not a person with a disability 48 31 7 10 5 0 0 78 15 298
2014 Person with a disability 65 16 9 5 5 0 0 82 9 20
2014 Not a person with a disability 56 28 6 7 3 0 0 84 10 278

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 33 0 17 5 0 0 77 23 14
2017 Not a person with a disability 33 34 14 14 6 0 1 67 19 298
2014 Person with a disability 40 41 0 14 5 0 0 82 18 20
2014 Not a person with a disability 37 40 12 7 3 1 1 79 10 279

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 60 11 0 0 0 0 89 0 14
2017 Not a person with a disability 37 43 8 8 4 0 0 80 12 298
2014 Person with a disability 39 52 0 5 5 0 0 91 9 20
2014 Not a person with a disability 34 39 15 6 6 0 0 73 12 279

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 50 0 6 0 0 0 94 6 14
2017 Not a person with a disability 45 38 5 8 3 0 0 84 11 297
2014 Person with a disability 30 56 0 5 9 0 0 86 14 20
2014 Not a person with a disability 43 38 7 8 3 0 0 82 11 278

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 59 29 6 6 0 0 0 88 6 14
2017 Not a person with a disability 53 33 8 5 1 0 1 86 6 297
2014 Person with a disability 38 44 5 5 9 0 0 82 14 20
2014 Not a person with a disability 56 32 6 5 1 0 0 88 5 279

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 60 28 12 0 0 0 0 88 0 14
2017 Not a person with a disability 39 33 9 14 5 0 0 72 19 298
2014 Person with a disability 42 38 0 10 10 0 0 80 20 19
2014 Not a person with a disability 41 34 9 10 5 1 0 76 16 279

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 0 18 11 27 0 6 41 41 14
2017 Not a person with a disability 25 25 12 16 10 2 10 57 30 297
2014 Person with a disability 18 13 9 20 5 0 35 49 37 20
2014 Not a person with a disability 30 22 10 13 11 2 12 60 28 279

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 76 0 6 0 0 0 94 6 14
2017 Not a person with a disability 35 42 11 7 6 0 0 77 12 299
2014 Person with a disability 24 62 0 0 14 0 0 86 14 20
2014 Not a person with a disability 31 44 11 7 6 0 0 76 13 279

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 44 27 11 18 0 0 0 71 18 14
2017 Not a person with a disability 28 36 14 12 10 0 1 64 21 299
2014 Person with a disability 37 24 24 5 9 0 0 62 14 20
2014 Not a person with a disability 32 40 14 7 6 0 0 72 13 278

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 44 0 18 0 0 0 82 18 14
2017 Not a person with a disability 24 40 14 15 6 0 0 64 21 299

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 71 23 6 0 0 0 0 94 0 14
2017 Not a person with a disability 45 40 7 5 2 0 1 86 7 298
2014 Person with a disability 58 28 5 5 5 0 0 86 9 20
2014 Not a person with a disability 47 38 11 2 1 0 0 85 4 279

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 50 17 0 0 0 0 83 0 14
2017 Not a person with a disability 31 39 12 9 10 0 0 70 19 298

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 50 44 6 0 0 0 0 94 0 14
2017 Not a person with a disability 48 39 7 4 2 0 0 87 6 298
2014 Person with a disability 77 9 5 5 5 0 0 86 9 20
2014 Not a person with a disability 55 31 10 2 2 0 0 86 3 279

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 65 6 6 0 0 0 88 6 14
2017 Not a person with a disability 37 38 12 9 5 0 0 75 13 298
2014 Person with a disability 27 44 10 5 14 0 0 71 19 20
2014 Not a person with a disability 33 43 11 9 3 1 0 76 12 279

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 44 50 0 6 0 0 0 94 6 14
2017 Not a person with a disability 36 36 13 8 6 0 0 73 14 298
2014 Person with a disability 32 45 5 5 14 0 0 77 19 20
2014 Not a person with a disability 36 39 12 8 4 0 0 76 12 279

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 29 6 12 0 0 0 83 12 14
2017 Not a person with a disability 36 37 13 9 6 0 0 72 15 298
2014 Person with a disability 49 28 14 5 5 0 0 77 9 20
2014 Not a person with a disability 39 42 11 5 3 0 0 81 8 278

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 40 0 6 0 0 0 94 6 14
2017 Not a person with a disability 35 40 13 7 4 0 0 75 12 297
2014 Person with a disability 43 43 5 0 9 0 0 86 9 20
2014 Not a person with a disability 38 42 12 5 3 0 0 79 8 279

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 48 29 17 0 6 0 0 77 6 14
2017 Not a person with a disability 27 36 21 9 7 0 0 62 16 299
2014 Person with a disability 37 20 20 14 9 0 0 57 23 20
2014 Not a person with a disability 38 30 16 9 6 0 0 69 15 279

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 6 29 33 6 0 5 41 28 14
2017 Not a person with a disability 13 25 37 16 5 1 3 22 39 298
2014 Person with a disability 9 23 35 24 5 0 5 30 34 20
2014 Not a person with a disability 12 19 41 18 8 1 1 27 31 279

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 0 23 42 12 0 5 57 18 14
2017 Not a person with a disability 13 27 29 14 11 2 4 26 43 298
2014 Person with a disability 9 14 32 39 5 0 0 44 24 20
2014 Not a person with a disability 8 16 34 21 16 2 3 39 25 279

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 39 27 17 6 0 5 24 47 14
2017 Not a person with a disability 13 22 33 21 7 0 4 29 36 298
2014 Person with a disability 19 23 43 10 5 0 0 15 42 20
2014 Not a person with a disability 16 30 32 12 8 1 1 20 47 279

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 0 17 33 22 22 0 5 46 18 14
2017 Not a person with a disability 12 28 28 18 10 0 3 29 42 293
2014 Person with a disability 9 20 44 18 5 0 5 24 30 20
2014 Not a person with a disability 10 21 35 24 9 1 1 33 31 276

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 12 39 21 6 0 5 29 30 14
2017 Not a person with a disability 20 23 26 17 8 1 5 26 46 297
2014 Person with a disability 23 30 23 19 0 5 0 20 56 20
2014 Not a person with a disability 13 22 29 21 11 1 2 34 36 278

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 15 29 0 6 0 21 8 56 14
2017 Not a person with a disability 28 29 21 10 7 2 4 18 60 297
2014 Person with a disability 15 16 40 16 14 0 0 29 31 19
2014 Not a person with a disability 7 19 29 24 14 3 5 41 28 279

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 29 18 5 6 0 21 15 63 14
2017 Not a person with a disability 12 21 36 20 5 2 3 26 35 297
2014 Person with a disability 23 9 29 24 15 0 0 39 33 20
2014 Not a person with a disability 14 20 37 17 9 2 1 26 35 279
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 89 11 0 0 0 0 0 100 0 14
2017 Not a person with a disability 71 19 4 4 1 0 0 91 5 299
2014 Person with a disability 86 5 0 5 5 0 0 91 9 20
2014 Not a person with a disability 71 20 3 5 1 0 0 91 6 279

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 29 11 0 0 21 0 86 0 14
2017 Not a person with a disability 31 25 15 10 6 6 7 64 18 298
2014 Person with a disability 52 15 18 5 5 0 6 71 10 20
2014 Not a person with a disability 36 28 12 11 5 4 5 70 17 279

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 71 12 17 0 0 0 0 83 0 14
2017 Not a person with a disability 47 34 8 7 2 1 0 82 10 299
2014 Person with a disability 61 25 5 9 0 0 0 86 9 20
2014 Not a person with a disability 46 31 9 8 5 0 1 78 13 279

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 56 6 6 0 0 0 88 6 14
2017 Not a person with a disability 36 39 8 9 5 2 0 77 15 298
2014 Person with a disability 55 30 6 5 5 0 0 85 9 20
2014 Not a person with a disability 38 42 8 7 2 1 2 82 9 280

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 22 6 18 0 21 0 70 23 14
2017 Not a person with a disability 34 34 10 7 5 9 1 76 13 298
2014 Person with a disability 32 39 15 5 9 0 0 71 14 20
2014 Not a person with a disability 38 24 13 10 6 6 2 68 17 280

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 17 28 12 6 30 0 34 26 14
2017 Not a person with a disability 15 23 19 11 8 21 4 50 25 299
2014 Person with a disability 18 20 39 9 5 9 0 41 15 20
2014 Not a person with a disability 16 24 18 14 8 14 5 50 27 280

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 65 35 0 0 0 0 0 100 0 14
2017 Not a person with a disability 49 35 6 7 2 0 0 85 9 298
2014 Person with a disability 47 34 5 15 0 0 0 80 15 20
2014 Not a person with a disability 53 33 7 4 2 0 0 86 6 280
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 17 23 0 6 0 0 71 6 14
2017 Not a person with a disability 39 37 8 8 7 1 0 77 15 299
2014 Person with a disability 42 29 20 9 0 0 0 71 9 20
2014 Not a person with a disability 42 37 10 6 3 1 0 80 10 280

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 60 11 23 0 6 0 0 71 6 14
2017 Not a person with a disability 51 27 10 5 4 3 0 80 10 299
2014 Person with a disability 62 19 10 5 5 0 0 81 9 20
2014 Not a person with a disability 53 26 10 3 4 3 1 82 8 280

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 66 12 11 6 6 0 0 77 12 14
2017 Not a person with a disability 49 31 8 7 4 0 0 80 11 298
2014 Person with a disability 51 20 15 14 0 0 0 71 14 20
2014 Not a person with a disability 51 29 9 5 4 1 0 82 9 280

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 94 0 6 0 0 0 0 94 0 14
2017 Not a person with a disability 82 13 2 1 1 0 1 95 3 299
2014 Person with a disability 77 23 0 0 0 0 0 100 0 20
2014 Not a person with a disability 82 12 4 1 1 0 0 94 2 280

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 63 31 0 6 0 0 0 94 6 13
2017 Not a person with a disability 50 26 9 6 2 2 5 82 9 299
2014 Person with a disability 67 20 5 5 0 0 5 90 5 20
2014 Not a person with a disability 46 26 11 3 5 5 5 79 9 280

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 71 6 17 6 0 0 0 77 6 14
2017 Not a person with a disability 57 25 6 5 4 3 0 85 9 299

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 83 5 12 0 0 0 0 88 0 14
2017 Not a person with a disability 59 23 8 3 4 3 1 84 7 299

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 66 17 6 12 0 0 0 83 12 14
2017 Not a person with a disability 54 23 10 7 6 0 0 78 12 299
2014 Person with a disability 71 15 5 9 0 0 0 86 9 20
2014 Not a person with a disability 51 29 11 4 5 0 0 81 8 280
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 14 42 10 9 4 6 14 71 17 90
2014 Not a person with a disability 30 32 14 8 3 4 8 71 13 92

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 50 6 6 6 0 0 82 12 14
2017 Not a person with a disability 31 36 16 9 5 3 0 69 15 299
2014 Person with a disability 28 48 5 9 9 0 0 76 19 20
2014 Not a person with a disability 27 38 15 8 5 7 1 71 13 280

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 44 12 6 6 0 0 77 12 14
2017 Not a person with a disability 28 32 16 13 8 1 1 62 22 299
2014 Person with a disability 34 38 10 9 9 0 0 72 19 20
2014 Not a person with a disability 25 38 19 11 5 2 0 64 16 279

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 29 27 6 6 0 0 61 12 14
2017 Not a person with a disability 21 33 20 16 8 2 1 55 25 299
2014 Person with a disability 19 38 20 14 9 0 0 57 23 20
2014 Not a person with a disability 17 42 17 15 6 3 0 61 21 280

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 53 29 0 12 6 0 0 83 17 14
2017 Not a person with a disability 26 30 13 16 12 3 0 58 29 299
2014 Person with a disability 25 31 24 5 14 0 0 57 19 20
2014 Not a person with a disability 20 33 19 15 7 6 0 57 23 280

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 50 6 12 6 0 0 77 17 14
2017 Not a person with a disability 24 38 20 12 5 1 0 63 17 299
2014 Person with a disability 18 35 23 20 5 0 0 53 24 20
2014 Not a person with a disability 21 33 17 17 7 3 1 57 25 279
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 59 6 12 0 0 0 82 12 14
2017 Not a person with a disability 32 46 12 7 2 1 0 79 9 298
2014 Person with a disability 32 45 9 5 9 0 0 77 14 20
2014 Not a person with a disability 30 43 14 8 2 2 0 75 11 280

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 50 38 6 6 0 0 0 88 6 14
2017 Not a person with a disability 50 37 7 2 0 4 0 90 2 299
2014 Person with a disability 67 23 0 5 5 0 0 91 9 20
2014 Not a person with a disability 43 39 11 3 2 3 0 84 5 280

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 39 11 17 6 0 0 66 23 14
2017 Not a person with a disability 32 32 10 14 7 3 2 67 22 299
2014 Person with a disability 52 9 9 9 9 5 6 69 21 20
2014 Not a person with a disability 37 39 10 6 5 3 1 79 11 280

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 7 31 22 18 0 6 16 48 24 13
2017 Not a person with a disability 20 31 18 16 6 7 1 56 25 299
2014 Person with a disability 48 20 19 9 5 0 0 67 14 20
2014 Not a person with a disability 31 38 16 6 4 5 1 73 10 279

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 33 29 6 6 0 0 60 12 14
2017 Not a person with a disability 16 16 17 14 14 16 7 42 36 299
2014 Person with a disability 15 15 24 14 23 5 5 33 41 20
2014 Not a person with a disability 13 21 15 16 13 17 4 44 37 280

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 72 17 6 6 0 0 0 88 6 14
2017 Not a person with a disability 61 28 7 2 1 1 0 90 3 298
2014 Person with a disability 64 13 14 5 5 0 0 77 9 20
2014 Not a person with a disability 57 28 8 5 1 1 0 86 6 280

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 77 17 0 6 0 0 0 94 6 14
2017 Not a person with a disability 66 22 7 1 0 3 1 91 1 299
2014 Person with a disability 77 9 9 5 0 0 0 86 5 20
2014 Not a person with a disability 59 27 7 1 1 3 1 90 2 280

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 48 29 17 6 0 0 0 77 6 14
2017 Not a person with a disability 29 33 13 11 8 5 0 65 21 298
2014 Person with a disability 24 38 19 9 9 0 0 63 19 20
2014 Not a person with a disability 33 36 17 8 4 2 0 71 12 280

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 38 6 12 18 0 0 65 29 14
2017 Not a person with a disability 20 26 15 15 18 5 1 49 35 299
2014 Person with a disability 18 9 14 25 23 0 10 30 54 20
2014 Not a person with a disability 21 24 16 21 13 3 2 47 36 280

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 38 23 0 6 0 0 71 6 14
2017 Not a person with a disability 26 40 17 10 5 2 0 67 15 298

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 35 11 6 0 6 0 82 6 14
2017 Not a person with a disability 45 34 11 2 3 5 1 84 5 297
2014 Person with a disability 57 24 9 5 5 0 0 81 9 20
2014 Not a person with a disability 52 29 11 1 2 4 0 85 4 280

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 48 41 11 0 0 0 0 89 0 14
2017 Not a person with a disability 45 37 8 5 2 3 0 85 7 298
2014 Person with a disability 48 18 15 9 9 0 0 66 19 20
2014 Not a person with a disability 51 30 11 3 2 2 0 83 6 280

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 60 29 12 0 0 0 0 88 0 14
2017 Not a person with a disability 48 38 8 3 3 0 0 86 5 299
2014 Person with a disability 56 35 5 5 0 0 0 91 5 20
2014 Not a person with a disability 59 29 7 3 3 0 0 88 5 279

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 38 18 6 0 0 0 77 6 14
2017 Not a person with a disability 39 28 14 10 8 1 0 68 18 297
2014 Person with a disability 42 38 10 5 5 0 0 80 9 20
2014 Not a person with a disability 40 35 13 7 5 0 0 76 12 280

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 43 18 0 0 0 0 82 0 14
2017 Not a person with a disability 37 36 11 8 7 1 0 73 16 297
2014 Person with a disability 34 42 0 15 9 0 0 76 24 20
2014 Not a person with a disability 39 38 12 7 3 1 0 77 11 280

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 32 5 18 6 0 0 71 24 14
2017 Not a person with a disability 30 24 17 15 12 2 0 55 28 299
2014 Person with a disability 39 16 5 21 15 0 5 58 37 19
2014 Not a person with a disability 33 24 16 14 9 4 0 60 24 280
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Person with a disability 29 48 23 14
2017 Not a person with a disability 47 23 30 299
2014 Person with a disability 38 24 37 20
2014 Not a person with a disability 41 21 38 280

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Not a person with a disability 4 14 68 5 5 4 142
2014 Not a person with a disability 3 15 65 10 9999 6 115
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 21 79 298
2014 Not a person with a disability 17 83 280

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 45 62
2014 Not a person with a disability 40 46

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 66 62
2014 Not a person with a disability 73 46

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 62
2014 Not a person with a disability 0 46

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 30 63
2014 Not a person with a disability 51 46

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 41 63
2014 Not a person with a disability 48 46

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 33 63
2014 Not a person with a disability 35 46

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 28 63
2014 Not a person with a disability 45 46

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 32 63
2014 Not a person with a disability 34 46

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 53 63
2014 Not a person with a disability 64 46

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 31 63
2014 Not a person with a disability 29 46

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 63
2014 Not a person with a disability 0 46

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 18 63

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 63
2014 Not a person with a disability 12 46

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 49 63
2014 Not a person with a disability 39 46

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 20 63
2014 Not a person with a disability 26 46

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 58 63
2014 Not a person with a disability 54 46

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 21 63
2014 Not a person with a disability 20 46

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 14 63
2014 Not a person with a disability 20 46

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 7 63

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 12 63
2014 Not a person with a disability 16 46

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 63
2014 Not a person with a disability 13 46

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 27 63
2014 Not a person with a disability 22 46

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 62

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 62

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 62
2014 Not a person with a disability 13 46

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 62
2014 Not a person with a disability 16 46

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 26 62
2014 Not a person with a disability 25 46

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 12 62
2014 Not a person with a disability 18 46

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 12 62

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 14 62
2014 Not a person with a disability 23 46

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 36 62
2014 Not a person with a disability 42 46

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 55 62
2014 Not a person with a disability 39 46

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 62

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 62

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 80 20 63

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 6 17 0 6 38 0 62 10 14
2017 Not a person with a disability 13 12 18 7 5 34 10 45 23 298
2014 Person with a disability 15 19 5 5 9 36 10 65 27 20
2014 Not a person with a disability 17 11 16 6 5 35 10 51 20 280

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 22 0 0 6 39 0 90 10 14
2017 Not a person with a disability 22 26 21 8 4 17 2 59 15 298
2014 Person with a disability 30 18 20 0 9 23 0 62 12 20
2014 Not a person with a disability 24 26 19 5 4 20 2 63 12 279
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 47 5 21 0 0 15 69 25 14
2017 Not a person with a disability 24 42 7 11 3 1 11 76 16 299
2014 Person with a disability 20 57 0 6 0 0 18 93 7 20
2014 Not a person with a disability 21 46 11 7 3 1 10 76 11 280

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 6 11 12 0 44 15 43 30 14
2017 Not a person with a disability 11 13 19 4 2 35 15 49 12 297
2014 Person with a disability 0 6 21 9 5 42 18 14 34 20
2014 Not a person with a disability 5 11 21 5 2 39 16 36 16 280

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 24 17 0 0 27 15 71 0 14
2017 Not a person with a disability 35 28 9 2 2 15 10 84 4 299
2014 Person with a disability 23 15 15 5 0 24 18 66 8 20
2014 Not a person with a disability 31 31 9 3 1 13 11 83 6 280

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 23 17 6 0 27 15 60 10 14
2017 Not a person with a disability 25 27 12 5 1 20 10 73 9 299
2014 Person with a disability 9 29 10 0 9 25 18 66 16 20
2014 Not a person with a disability 25 31 14 4 2 14 10 74 8 279
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 7 93 299
2014 Not a person with a disability 6 94 279

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 48 20
2014 Not a person with a disability 33 18

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 79 20
2014 Not a person with a disability 79 18

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 18

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 40 20
2014 Not a person with a disability 28 18

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 41 20

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 18

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 23 20

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 18

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 28 19
2014 Not a person with a disability 33 18

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 19

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 19

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 19

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 19
2014 Not a person with a disability 0 18

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 63 19
2014 Not a person with a disability 50 18

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 22 20

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 18

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 31 20
2014 Not a person with a disability 41 18

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 73 20
2014 Not a person with a disability 66 18

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 78 22 20

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 0 17 6 0 50 0 54 12 14
2017 Not a person with a disability 14 10 17 2 1 45 10 54 8 297
2014 Person with a disability 9 18 10 0 5 48 10 64 11 20
2014 Not a person with a disability 15 12 15 3 2 42 11 58 10 280

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 17 6 6 0 39 0 81 10 14
2017 Not a person with a disability 29 30 17 3 1 17 3 74 5 299
2014 Person with a disability 30 27 5 5 9 19 6 75 19 20
2014 Not a person with a disability 30 26 16 5 2 20 1 71 9 280
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 21 18 27 6 0 0 50 32 14
2017 Not a person with a disability 27 24 20 12 12 0 3 54 26 296

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 27 18 17 11 0 0 54 29 14
2017 Not a person with a disability 12 21 27 21 17 0 1 34 39 299

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 44 5 17 6 0 0 71 23 14
2017 Not a person with a disability 15 25 24 18 17 0 1 41 35 298

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 39 6 5 29 0 0 60 34 14
2017 Not a person with a disability 12 23 20 26 17 0 1 36 43 297

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 53 23 6 0 6 0 12 87 7 14
2017 Not a person with a disability 26 28 21 9 8 0 7 59 18 297

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 44 12 6 0 0 0 83 6 14
2017 Not a person with a disability 22 28 24 18 7 1 1 50 25 296

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 27 29 6 6 0 0 59 12 14
2017 Not a person with a disability 30 29 26 8 5 0 2 60 13 296

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 28 27 12 6 0 0 56 17 14
2017 Not a person with a disability 20 29 22 21 7 0 2 50 28 297

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 38 44 6 6 0 0 44 12 14
2017 Not a person with a disability 26 28 22 16 7 0 1 55 23 296

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 33 23 0 6 0 0 71 6 14
2017 Not a person with a disability 30 27 22 14 5 0 2 59 19 295

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 18 33 0 6 0 0 61 6 14
2017 Not a person with a disability 59 19 11 5 4 0 2 79 9 299

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 77 11 0 6 0 0 6 94 6 14
2017 Not a person with a disability 73 11 3 3 5 1 4 88 8 297

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 59 29 6 0 0 0 6 94 0 14
2017 Not a person with a disability 59 21 11 3 3 1 3 84 5 299

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 23 17 0 0 0 6 82 0 14
2017 Not a person with a disability 58 19 10 5 5 0 3 79 10 298

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 0 12 5 0 6 33 72 9 14
2017 Not a person with a disability 56 11 6 2 1 1 24 87 4 298

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 66 11 11 0 0 0 12 87 0 14
2017 Not a person with a disability 72 13 5 1 1 1 7 93 2 298

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 21 15 6 0 0 12 76 6 14
2017 Not a person with a disability 70 11 6 3 2 0 7 88 6 299

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 59 12 5 12 6 0 6 76 18 14
2017 Not a person with a disability 54 22 13 4 3 1 3 80 7 299

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 30 52 6 6 0 0 37 12 14
2017 Not a person with a disability 8 24 43 17 8 0 0 32 25 299

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 17 56 0 22 0 0 22 23 14
2017 Not a person with a disability 12 24 38 20 7 0 0 27 36 299

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 39 5 0 12 27 0 77 16 14
2017 Not a person with a disability 27 38 16 8 5 6 0 69 14 298

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 42 23 6 12 6 0 57 18 14
2017 Not a person with a disability 17 36 16 16 13 2 0 54 29 298
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 50 50 14
2017 Not a person with a disability 14 86 299
2014 Person with a disability 49 51 20
2014 Not a person with a disability 10 90 280

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 69 31 43
2014 Person with a disability 90 10 10
2014 Not a person with a disability 78 22 27

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 58 35 0 7 0 0 0 93 7 31
2014 Not a person with a disability 67 23 5 5 0 0 0 90 5 21
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 27 18 21 6 6 0 24 76 14
2017 Not a person with a disability 27 27 22 11 10 3 1 28 72 299

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 33 206

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 33 206

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 23 206

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 49 206

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 6 206

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 26 206

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Not a person with a disability 7 53 20 10 2 9 202

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 19 25 11 17 16 4 9 50 37 207

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 6 15 11 14 33 5 16 27 59 208
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