2017 Public Service Employee Survey Results for Infrastructure Canada by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 38 2 6 2 0 0 90 8 296
2017 Language requirement of position - Unilingual English 40 23 8 29 0 0 0 63 29 11
2014 Language requirement of position - Bilingual 45 44 3 5 2 0 0 90 7 287
2011 Language requirement of position - Bilingual 52 41 1 5 1 0 0 93 6 297
2008 Language requirement of position - Bilingual 47 40 5 4 3 0 1 88 7 190

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 76 18 3 2 0 0 1 95 2 295
2017 Language requirement of position - Unilingual English 71 21 8 0 0 0 0 92 0 11
2014 Language requirement of position - Bilingual 72 19 4 2 1 0 0 92 3 287
2011 Language requirement of position - Bilingual 75 18 2 3 0 1 0 94 3 297
2008 Language requirement of position - Bilingual 71 21 4 2 1 1 0 93 3 191

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 62 22 7 7 2 0 0 84 10 295
2017 Language requirement of position - Unilingual English 77 15 8 0 0 0 0 92 0 11
2014 Language requirement of position - Bilingual 59 24 3 10 4 0 0 83 13 287
2011 Language requirement of position - Bilingual 68 13 6 11 2 0 0 81 13 297
2008 Language requirement of position - Bilingual 59 25 2 10 4 0 0 84 14 191

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 31 7 11 5 0 0 77 16 295
2017 Language requirement of position - Unilingual English 77 23 0 0 0 0 0 100 0 11
2014 Language requirement of position - Bilingual 56 27 6 7 3 0 0 84 10 286
2011 Language requirement of position - Bilingual 52 32 7 7 2 0 0 84 9 297

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 34 13 14 6 0 1 67 20 295
2017 Language requirement of position - Unilingual English 32 37 7 16 8 0 0 69 24 11
2014 Language requirement of position - Bilingual 38 39 10 8 3 1 1 79 11 287
2011 Language requirement of position - Bilingual 35 43 13 6 2 0 1 79 8 297
2008 Language requirement of position - Bilingual 31 38 14 9 5 1 3 71 15 191

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 45 8 8 4 0 0 80 12 296
2017 Language requirement of position - Unilingual English 26 49 9 17 0 0 0 74 17 10
2014 Language requirement of position - Bilingual 35 39 14 5 6 0 0 75 11 287
2011 Language requirement of position - Bilingual 33 45 8 9 4 0 0 78 13 297
2008 Language requirement of position - Bilingual 31 40 15 10 4 0 0 71 14 191

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 39 6 8 3 0 0 84 10 295
2017 Language requirement of position - Unilingual English 26 57 8 9 0 0 0 83 9 10
2014 Language requirement of position - Bilingual 42 41 6 7 4 0 0 83 11 286
2011 Language requirement of position - Bilingual 36 43 11 5 5 1 0 79 10 297
2008 Language requirement of position - Bilingual 37 46 8 5 4 0 0 83 8 191

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 33 8 5 1 0 1 86 6 296
2017 Language requirement of position - Unilingual English 58 34 0 9 0 0 0 91 9 10
2014 Language requirement of position - Bilingual 54 35 5 5 1 0 0 89 6 287

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 34 9 14 5 0 0 72 19 296
2017 Language requirement of position - Unilingual English 66 25 0 9 0 0 0 91 9 10
2014 Language requirement of position - Bilingual 40 35 8 11 6 1 0 75 17 287
2011 Language requirement of position - Bilingual 47 35 8 7 2 0 0 82 10 296

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 24 12 16 11 2 9 57 31 296
2017 Language requirement of position - Unilingual English 40 9 26 17 9 0 0 49 25 10
2014 Language requirement of position - Bilingual 30 22 9 14 11 2 13 61 29 287
2011 Language requirement of position - Bilingual 33 23 10 12 7 1 13 65 23 296
2008 Language requirement of position - Bilingual 28 22 10 13 14 3 10 58 31 190

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 44 11 6 6 0 0 77 12 296
2017 Language requirement of position - Unilingual English 45 40 0 15 0 0 0 85 15 11
2014 Language requirement of position - Bilingual 31 45 10 7 6 0 0 76 14 287
2011 Language requirement of position - Bilingual 33 42 12 7 5 1 0 76 12 296
2008 Language requirement of position - Bilingual 25 47 11 10 7 0 0 72 17 191

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 37 14 13 9 0 0 63 23 296
2017 Language requirement of position - Unilingual English 61 23 8 0 0 0 8 91 0 11
2014 Language requirement of position - Bilingual 31 40 14 8 7 0 0 71 15 287
2011 Language requirement of position - Bilingual 34 34 15 12 5 0 0 69 16 297

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 41 14 16 6 0 0 64 22 296
2017 Language requirement of position - Unilingual English 24 52 8 16 0 0 0 76 16 11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 40 7 5 2 0 1 86 7 295
2017 Language requirement of position - Unilingual English 52 39 8 0 0 0 0 92 0 11
2014 Language requirement of position - Bilingual 48 37 11 2 2 0 0 85 4 287
2011 Language requirement of position - Bilingual 47 40 6 3 3 1 0 88 5 297
2008 Language requirement of position - Bilingual 47 32 9 6 6 0 0 79 12 191

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 29 40 12 9 9 0 0 69 19 295
2017 Language requirement of position - Unilingual English 45 47 0 0 8 0 0 92 8 11

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 39 7 4 2 0 0 87 6 295
2017 Language requirement of position - Unilingual English 24 76 0 0 0 0 0 100 0 11
2014 Language requirement of position - Bilingual 57 30 10 2 2 0 0 86 4 287
2011 Language requirement of position - Bilingual 53 38 6 2 2 0 0 90 4 297

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 40 11 8 5 0 0 75 13 295
2017 Language requirement of position - Unilingual English 60 24 8 8 0 0 0 84 8 11
2014 Language requirement of position - Bilingual 31 44 11 9 4 1 0 76 13 287
2011 Language requirement of position - Bilingual 39 40 10 7 4 0 0 79 11 297

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 38 13 8 6 0 0 74 14 295
2017 Language requirement of position - Unilingual English 48 21 8 23 0 0 0 69 23 11
2014 Language requirement of position - Bilingual 36 41 10 8 4 0 0 77 13 287

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 37 11 10 6 0 0 73 16 295
2017 Language requirement of position - Unilingual English 32 31 29 8 0 0 0 63 8 11
2014 Language requirement of position - Bilingual 40 41 10 5 3 0 0 81 9 286
2011 Language requirement of position - Bilingual 42 39 11 4 3 1 0 82 7 297

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 39 12 8 4 0 0 75 12 294
2017 Language requirement of position - Unilingual English 32 53 15 0 0 0 0 85 0 11
2014 Language requirement of position - Bilingual 38 42 12 5 3 0 0 80 8 287
2011 Language requirement of position - Bilingual 43 41 9 5 2 0 0 84 7 296
2008 Language requirement of position - Bilingual 36 40 12 6 6 0 0 75 13 191

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 35 21 9 7 0 0 63 16 296
2017 Language requirement of position - Unilingual English 45 40 16 0 0 0 0 84 0 11
2014 Language requirement of position - Bilingual 36 31 17 10 6 0 0 67 16 287
2011 Language requirement of position - Bilingual 34 40 17 6 3 0 0 74 10 295
2008 Language requirement of position - Bilingual 32 39 13 11 4 0 1 72 15 191

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 24 38 16 5 1 3 22 39 295
2017 Language requirement of position - Unilingual English 29 16 32 15 8 0 0 23 45 11
2014 Language requirement of position - Bilingual 12 20 42 17 8 0 1 25 32 287
2011 Language requirement of position - Bilingual 7 20 43 18 9 0 1 28 28 295
2008 Language requirement of position - Bilingual 16 23 38 15 4 1 4 20 41 191

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 27 29 15 11 2 3 27 42 295
2017 Language requirement of position - Unilingual English 16 7 24 37 16 0 0 53 23 11
2014 Language requirement of position - Bilingual 8 16 36 22 15 1 2 39 24 287
2011 Language requirement of position - Bilingual 3 13 29 29 19 4 3 51 18 296
2008 Language requirement of position - Bilingual 10 24 29 20 14 1 2 35 35 191

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 22 34 21 7 0 3 29 36 295
2017 Language requirement of position - Unilingual English 16 37 17 23 8 0 0 31 52 11
2014 Language requirement of position - Bilingual 16 30 33 12 8 0 1 20 47 287
2011 Language requirement of position - Bilingual 9 18 32 26 11 1 2 38 29 296
2008 Language requirement of position - Bilingual 15 16 36 20 7 3 4 29 33 190

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 29 28 18 11 0 2 30 41 290
2017 Language requirement of position - Unilingual English 8 8 45 16 24 0 0 40 16 11
2014 Language requirement of position - Bilingual 10 22 37 22 7 0 1 30 32 284
2011 Language requirement of position - Bilingual 5 12 45 26 10 1 1 36 18 295
2008 Language requirement of position - Bilingual 8 22 35 26 7 1 2 34 31 191

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 24 28 16 8 1 3 25 45 294
2017 Language requirement of position - Unilingual English 16 7 8 32 16 0 21 60 29 11
2014 Language requirement of position - Bilingual 15 23 30 20 10 1 2 31 39 286
2011 Language requirement of position - Bilingual 7 16 33 25 13 2 3 40 25 297
2008 Language requirement of position - Bilingual 13 20 31 21 10 2 4 33 34 191

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 29 22 9 6 2 4 17 60 294
2017 Language requirement of position - Unilingual English 37 7 16 24 16 0 0 40 44 11
2014 Language requirement of position - Bilingual 7 19 30 24 14 1 4 40 28 286
2011 Language requirement of position - Bilingual 6 15 26 28 17 2 4 49 23 296
2008 Language requirement of position - Bilingual 18 31 24 18 5 1 4 24 51 191

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 23 35 20 5 2 3 26 37 295
2017 Language requirement of position - Unilingual English 16 0 45 23 8 8 0 34 17 11
2014 Language requirement of position - Bilingual 15 20 38 17 9 1 1 26 35 287
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 72 19 3 4 1 0 0 91 5 296
2017 Language requirement of position - Unilingual English 53 39 8 0 0 0 0 92 0 11
2014 Language requirement of position - Bilingual 71 20 2 5 1 0 0 92 6 287
2011 Language requirement of position - Bilingual 70 21 4 3 1 0 0 91 4 297
2008 Language requirement of position - Bilingual 70 20 3 5 1 1 1 91 6 191

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 25 14 10 6 7 7 65 18 295
2017 Language requirement of position - Unilingual English 29 32 23 0 8 0 8 66 9 11
2014 Language requirement of position - Bilingual 36 28 12 10 5 4 5 70 17 287

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 32 8 7 2 1 0 82 10 296
2017 Language requirement of position - Unilingual English 47 53 0 0 0 0 0 100 0 11
2014 Language requirement of position - Bilingual 46 31 9 8 5 0 1 78 13 287

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 41 8 9 5 1 0 78 15 295
2017 Language requirement of position - Unilingual English 37 32 16 0 8 8 0 74 9 11
2014 Language requirement of position - Bilingual 38 42 8 7 3 1 2 82 10 288
2011 Language requirement of position - Bilingual 34 42 9 6 7 1 1 77 14 296
2008 Language requirement of position - Bilingual 37 36 8 13 3 3 0 75 16 191

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 35 9 8 4 10 1 76 14 295
2017 Language requirement of position - Unilingual English 45 16 7 8 8 16 0 73 19 11
2014 Language requirement of position - Bilingual 38 26 13 9 7 6 2 68 18 288
2011 Language requirement of position - Bilingual 35 30 11 8 8 7 1 70 18 296
2008 Language requirement of position - Bilingual 36 32 11 7 5 8 0 74 14 191

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 14 23 19 11 8 21 3 49 25 296
2017 Language requirement of position - Unilingual English 0 24 23 0 0 45 8 50 0 11
2014 Language requirement of position - Bilingual 15 25 20 13 8 13 5 49 27 288

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 37 6 7 2 0 0 85 9 295
2017 Language requirement of position - Unilingual English 92 0 0 8 0 0 0 92 8 11
2014 Language requirement of position - Bilingual 52 35 6 5 2 0 0 86 7 288
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 37 9 7 7 1 0 76 15 296
2017 Language requirement of position - Unilingual English 69 31 0 0 0 0 0 100 0 11
2014 Language requirement of position - Bilingual 41 36 11 7 3 1 0 79 10 288
2011 Language requirement of position - Bilingual 37 36 10 9 7 1 0 74 16 297
2008 Language requirement of position - Bilingual 39 34 9 7 9 1 0 74 16 191

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 51 26 11 5 5 3 0 79 10 296
2017 Language requirement of position - Unilingual English 55 37 0 8 0 0 0 92 8 11
2014 Language requirement of position - Bilingual 52 26 10 3 4 3 0 81 8 288
2011 Language requirement of position - Bilingual 45 29 11 6 7 1 0 75 14 297
2008 Language requirement of position - Bilingual 42 28 9 8 7 5 0 74 16 191

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 30 9 7 5 0 0 80 12 295
2017 Language requirement of position - Unilingual English 76 24 0 0 0 0 0 100 0 11
2014 Language requirement of position - Bilingual 50 29 9 6 4 1 0 81 10 288
2011 Language requirement of position - Bilingual 38 35 8 11 7 1 0 74 19 297
2008 Language requirement of position - Bilingual 45 27 7 10 9 1 0 73 20 191

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 82 12 2 1 1 0 1 95 3 296
2017 Language requirement of position - Unilingual English 92 8 0 0 0 0 0 100 0 11
2014 Language requirement of position - Bilingual 82 13 3 1 1 0 0 95 2 288
2011 Language requirement of position - Bilingual 79 15 2 1 1 0 1 96 2 296
2008 Language requirement of position - Bilingual 81 11 3 3 2 0 1 93 5 191

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 51 27 8 6 2 2 4 84 8 295
2017 Language requirement of position - Unilingual English 40 24 0 8 7 0 21 81 19 11
2014 Language requirement of position - Bilingual 46 26 10 3 5 5 5 80 8 288
2011 Language requirement of position - Bilingual 42 28 12 7 6 3 2 73 14 297

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 57 25 7 4 4 2 0 84 8 296
2017 Language requirement of position - Unilingual English 56 15 0 8 0 21 0 90 10 11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 60 22 8 3 4 2 1 85 7 296
2017 Language requirement of position - Unilingual English 55 29 8 0 0 8 0 91 0 11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 24 9 7 6 0 0 78 13 296
2017 Language requirement of position - Unilingual English 84 8 8 0 0 0 0 92 0 11
2014 Language requirement of position - Bilingual 52 28 11 4 4 0 0 81 9 288
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 43 10 9 4 6 14 72 16 93
2014 Language requirement of position - Bilingual 29 33 13 8 5 4 8 70 15 99

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 29 38 16 9 5 3 0 69 15 296
2017 Language requirement of position - Unilingual English 61 31 8 0 0 0 0 92 0 11
2014 Language requirement of position - Bilingual 26 40 13 9 5 6 1 71 15 288
2011 Language requirement of position - Bilingual 24 37 16 10 8 5 0 64 19 295

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 34 16 13 8 1 1 62 22 296
2017 Language requirement of position - Unilingual English 61 8 15 8 8 0 0 69 16 11
2014 Language requirement of position - Bilingual 25 39 19 10 5 2 0 65 16 288
2011 Language requirement of position - Bilingual 29 38 15 10 6 2 0 69 16 297
2008 Language requirement of position - Bilingual 27 37 14 13 7 2 0 66 20 191

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 33 22 15 8 2 1 54 24 296
2017 Language requirement of position - Unilingual English 45 31 0 16 8 0 0 76 24 11
2014 Language requirement of position - Bilingual 17 43 17 14 7 3 0 62 21 288
2011 Language requirement of position - Bilingual 26 41 17 8 3 4 0 70 12 297
2008 Language requirement of position - Bilingual 16 40 16 15 8 4 0 59 24 191

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 31 12 17 11 3 0 58 29 296
2017 Language requirement of position - Unilingual English 53 16 15 0 16 0 0 69 16 11
2014 Language requirement of position - Bilingual 20 34 19 14 8 6 0 57 23 288
2011 Language requirement of position - Bilingual 26 36 15 9 7 6 0 67 17 297
2008 Language requirement of position - Bilingual 16 39 17 13 9 6 0 58 23 191

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 41 20 11 5 1 0 64 16 296
2017 Language requirement of position - Unilingual English 45 8 24 23 0 0 0 53 23 11
2014 Language requirement of position - Bilingual 20 35 17 18 7 3 1 57 26 287
2011 Language requirement of position - Bilingual 22 40 15 14 7 2 0 63 22 297
2008 Language requirement of position - Bilingual 20 35 12 19 13 1 0 56 33 191
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 47 12 8 2 1 0 78 9 295
2017 Language requirement of position - Unilingual English 45 47 8 0 0 0 0 92 0 11
2014 Language requirement of position - Bilingual 30 44 13 9 3 2 0 75 12 288
2011 Language requirement of position - Bilingual 33 47 9 6 2 3 0 83 8 296

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 36 8 2 0 4 0 89 3 296
2017 Language requirement of position - Unilingual English 53 47 0 0 0 0 0 100 0 11
2014 Language requirement of position - Bilingual 44 38 10 3 2 3 0 85 5 288
2011 Language requirement of position - Bilingual 45 40 7 3 2 4 0 88 5 296

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 33 11 15 7 3 2 67 22 296
2017 Language requirement of position - Unilingual English 37 24 16 15 0 0 8 66 17 11
2014 Language requirement of position - Bilingual 37 37 9 6 6 3 1 78 12 288
2011 Language requirement of position - Bilingual 36 32 9 10 6 6 2 74 16 296
2008 Language requirement of position - Bilingual 34 29 14 11 6 5 2 67 18 190

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 31 19 16 6 7 2 55 25 295
2017 Language requirement of position - Unilingual English 0 45 24 15 0 16 0 53 18 11
2014 Language requirement of position - Bilingual 32 37 15 6 4 5 1 73 10 287
2011 Language requirement of position - Bilingual 26 35 16 12 5 5 1 64 19 297

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 17 18 13 14 16 6 42 35 296
2017 Language requirement of position - Unilingual English 29 31 23 8 0 8 0 66 9 11
2014 Language requirement of position - Bilingual 12 22 15 17 14 16 4 43 38 288
2011 Language requirement of position - Bilingual 9 18 19 14 14 18 8 38 37 297

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 61 28 7 2 1 1 0 90 3 295
2017 Language requirement of position - Unilingual English 61 31 8 0 0 0 0 92 0 11
2014 Language requirement of position - Bilingual 58 26 8 5 2 1 0 85 7 288

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 66 22 6 1 0 4 1 92 2 296
2017 Language requirement of position - Unilingual English 69 7 24 0 0 0 0 76 0 11
2014 Language requirement of position - Bilingual 61 25 6 2 1 3 1 91 3 288
2011 Language requirement of position - Bilingual 68 20 5 2 1 2 2 91 3 297
2008 Language requirement of position - Bilingual 63 21 6 3 0 3 4 90 3 191

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 34 14 11 8 4 0 66 19 295
2017 Language requirement of position - Unilingual English 24 21 16 15 8 16 0 54 28 11
2014 Language requirement of position - Bilingual 33 37 16 7 5 2 0 71 12 288
2011 Language requirement of position - Bilingual 36 36 10 9 7 2 0 73 17 297
2008 Language requirement of position - Bilingual 32 35 10 11 7 5 0 71 19 190

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 21 26 15 15 18 4 1 50 34 296
2017 Language requirement of position - Unilingual English 8 24 0 23 16 29 0 45 55 11
2014 Language requirement of position - Bilingual 19 25 15 22 14 2 2 46 38 288
2011 Language requirement of position - Bilingual 18 26 16 20 17 2 2 46 38 296
2008 Language requirement of position - Bilingual 17 34 16 15 14 2 2 53 30 190

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 40 18 9 5 2 0 67 15 295
2017 Language requirement of position - Unilingual English 17 31 28 8 8 8 0 52 17 11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 34 10 2 3 5 1 84 5 294
2017 Language requirement of position - Unilingual English 45 31 24 0 0 0 0 76 0 11
2014 Language requirement of position - Bilingual 54 30 10 1 3 3 0 86 4 288

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 38 8 5 2 3 0 85 7 295
2017 Language requirement of position - Unilingual English 61 39 0 0 0 0 0 100 0 11
2014 Language requirement of position - Bilingual 50 31 11 3 3 1 0 83 6 288
2011 Language requirement of position - Bilingual 45 37 9 5 2 2 0 84 7 297

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 39 9 2 2 0 0 87 5 296
2017 Language requirement of position - Unilingual English 69 15 8 8 0 0 0 84 8 11
2014 Language requirement of position - Bilingual 59 29 6 3 2 0 0 88 6 287
2011 Language requirement of position - Bilingual 50 35 7 5 3 0 0 85 7 297
2008 Language requirement of position - Bilingual 51 34 7 3 3 1 0 86 6 191

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 39 29 14 10 7 1 0 69 17 294
2017 Language requirement of position - Unilingual English 40 29 7 16 8 0 0 69 24 11
2014 Language requirement of position - Bilingual 39 37 12 8 4 0 0 77 12 288
2011 Language requirement of position - Bilingual 41 37 11 6 4 1 0 79 10 297

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 37 11 8 7 1 0 74 15 294
2017 Language requirement of position - Unilingual English 40 29 15 16 0 0 0 69 16 11
2014 Language requirement of position - Bilingual 37 39 11 8 3 1 0 78 12 288
2011 Language requirement of position - Bilingual 40 38 10 9 3 0 0 79 12 297
2008 Language requirement of position - Bilingual 41 33 8 10 6 2 0 75 16 191

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 29 24 17 15 12 2 0 55 28 296
2017 Language requirement of position - Unilingual English 40 29 7 16 8 0 0 69 24 11
2014 Language requirement of position - Bilingual 33 25 14 15 9 4 1 61 25 287
2011 Language requirement of position - Bilingual 37 23 15 12 9 3 0 63 21 297
2008 Language requirement of position - Bilingual 32 21 16 15 13 4 0 55 29 190
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 24 28 296
2017 Language requirement of position - Unilingual English 16 16 68 11
2014 Language requirement of position - Bilingual 41 21 37 288
2011 Language requirement of position - Bilingual 44 21 34 297

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Language requirement of position - Bilingual 5 14 66 5 5 5 144
2014 Language requirement of position - Bilingual 3 16 64 9 9999 8 119
2011 Language requirement of position - Bilingual 4 20 65 5 9999 6 132
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 78 295
2014 Language requirement of position - Bilingual 16 84 288

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 63
2014 Language requirement of position - Bilingual 37 47

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 67 63
2014 Language requirement of position - Bilingual 75 47

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 63
2014 Language requirement of position - Bilingual 0 47

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 64
2014 Language requirement of position - Bilingual 54 47

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 39 64
2014 Language requirement of position - Bilingual 47 47

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 64
2014 Language requirement of position - Bilingual 32 47

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 64
2014 Language requirement of position - Bilingual 46 47

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 64
2014 Language requirement of position - Bilingual 35 47

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 64
2014 Language requirement of position - Bilingual 67 47

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 64
2014 Language requirement of position - Bilingual 28 47

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 64
2014 Language requirement of position - Bilingual 0 47

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 64

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 64
2014 Language requirement of position - Bilingual 12 47

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 64
2014 Language requirement of position - Bilingual 38 47

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 64
2014 Language requirement of position - Bilingual 27 47

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 7 64
2014 Language requirement of position - Bilingual 11 47

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 64
2014 Language requirement of position - Bilingual 55 47

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 21 64
2014 Language requirement of position - Bilingual 19 47

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 64
2014 Language requirement of position - Bilingual 20 47

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 7 64
2014 Language requirement of position - Bilingual 10 47

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 64
2014 Language requirement of position - Bilingual 13 47

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 10 64
2014 Language requirement of position - Bilingual 13 47

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 64
2014 Language requirement of position - Bilingual 22 47

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 63

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 63

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 10 63
2014 Language requirement of position - Bilingual 11 47

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 11 63
2014 Language requirement of position - Bilingual 16 47

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 63
2014 Language requirement of position - Bilingual 25 47

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 10 63
2014 Language requirement of position - Bilingual 19 47

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 63

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 63
2014 Language requirement of position - Bilingual 25 47

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 63
2014 Language requirement of position - Bilingual 17 47

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 63
2014 Language requirement of position - Bilingual 43 47

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 63
2014 Language requirement of position - Bilingual 41 47

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 63

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 63

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 79 21 64

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 12 17 7 5 35 9 47 22 295
2017 Language requirement of position - Unilingual English 0 0 23 8 8 53 8 0 40 11
2014 Language requirement of position - Bilingual 17 12 14 6 5 36 9 54 20 288

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 26 20 8 4 18 1 61 15 296
2017 Language requirement of position - Unilingual English 8 29 15 16 0 24 8 54 23 11
2014 Language requirement of position - Bilingual 24 26 18 5 4 20 2 65 11 287
2011 Language requirement of position - Bilingual 30 29 18 5 2 17 0 71 8 297
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 42 7 12 2 1 10 76 16 296
2017 Language requirement of position - Unilingual English 0 48 0 8 8 8 29 75 25 11
2014 Language requirement of position - Bilingual 23 47 10 7 2 1 10 78 10 288
2011 Language requirement of position - Bilingual 20 47 10 9 4 1 8 75 14 297
2008 Language requirement of position - Bilingual 21 51 8 4 5 2 9 81 10 190

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 13 19 5 2 36 14 49 13 294
2017 Language requirement of position - Unilingual English 0 16 24 0 0 39 21 41 0 11
2014 Language requirement of position - Bilingual 5 11 21 5 3 40 15 36 18 288
2011 Language requirement of position - Bilingual 5 9 21 3 4 40 17 34 18 297

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 28 9 1 2 15 9 84 3 296
2017 Language requirement of position - Unilingual English 16 24 16 0 0 24 21 72 0 11
2014 Language requirement of position - Bilingual 32 30 9 3 1 14 11 82 6 288
2011 Language requirement of position - Bilingual 29 25 10 5 3 18 9 75 11 297
2008 Language requirement of position - Bilingual 34 32 6 3 3 12 10 85 7 190

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 26 13 4 1 21 9 74 8 296
2017 Language requirement of position - Unilingual English 0 32 8 8 0 31 21 67 16 11
2014 Language requirement of position - Bilingual 25 30 13 3 3 15 10 74 8 287
2011 Language requirement of position - Bilingual 25 30 12 3 2 20 8 77 7 297
2008 Language requirement of position - Bilingual 33 31 12 6 3 10 6 75 11 190
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 92 296
2014 Language requirement of position - Bilingual 7 93 287

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 22
2014 Language requirement of position - Bilingual 33 21

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 80 22
2014 Language requirement of position - Bilingual 82 21

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22
2014 Language requirement of position - Bilingual 0 21

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22
2014 Language requirement of position - Bilingual 0 21

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 22
2014 Language requirement of position - Bilingual 24 21

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 22

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22
2014 Language requirement of position - Bilingual 0 21

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 21 22

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22
2014 Language requirement of position - Bilingual 0 21

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 21
2014 Language requirement of position - Bilingual 38 21

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 21

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 21
2014 Language requirement of position - Bilingual 0 21

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 21
2014 Language requirement of position - Bilingual 0 21

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 62 21
2014 Language requirement of position - Bilingual 47 21

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 21 22

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 22
2014 Language requirement of position - Bilingual 45 21

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 67 22
2014 Language requirement of position - Bilingual 61 21

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 22

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 80 20 22

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 9 17 2 1 46 8 55 7 294
2017 Language requirement of position - Unilingual English 0 8 24 0 0 52 16 25 0 11
2014 Language requirement of position - Bilingual 15 12 14 3 2 43 10 58 11 288

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 29 29 16 3 1 18 2 74 5 296
2017 Language requirement of position - Unilingual English 8 29 24 0 0 31 8 61 0 11
2014 Language requirement of position - Bilingual 31 26 14 5 2 20 1 72 10 288
2011 Language requirement of position - Bilingual 38 31 14 3 2 12 0 79 5 297
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 23 20 13 12 0 3 53 26 293
2017 Language requirement of position - Unilingual English 8 39 8 29 16 0 0 47 45 11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 20 28 21 18 0 1 33 39 296
2017 Language requirement of position - Unilingual English 8 45 16 23 8 0 0 53 31 11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 27 22 18 16 0 1 43 35 295
2017 Language requirement of position - Unilingual English 8 24 29 15 24 0 0 32 39 11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 24 20 24 19 0 1 37 43 294
2017 Language requirement of position - Unilingual English 0 40 0 44 16 0 0 40 60 11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 29 19 8 8 0 7 61 18 294
2017 Language requirement of position - Unilingual English 24 24 37 16 0 0 0 48 16 11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 28 23 18 7 1 1 51 26 293
2017 Language requirement of position - Unilingual English 29 40 31 0 0 0 0 69 0 11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 29 29 26 9 5 0 2 60 14 293
2017 Language requirement of position - Unilingual English 32 37 24 8 0 0 0 69 8 11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 30 21 21 7 0 2 50 29 294
2017 Language requirement of position - Unilingual English 23 24 29 16 8 0 0 48 24 11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 29 25 14 7 0 1 53 22 293
2017 Language requirement of position - Unilingual English 31 38 0 31 0 0 0 69 31 11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 27 21 13 5 0 2 60 18 292
2017 Language requirement of position - Unilingual English 16 24 44 16 0 0 0 40 16 11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 58 19 13 5 4 0 2 78 9 296
2017 Language requirement of position - Unilingual English 60 24 8 8 0 0 0 84 8 11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 73 11 3 3 5 1 4 88 8 294
2017 Language requirement of position - Unilingual English 84 0 8 8 0 0 0 84 8 11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 60 22 10 3 2 1 3 84 5 296
2017 Language requirement of position - Unilingual English 69 8 23 0 0 0 0 77 0 11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 57 19 11 5 5 0 3 79 10 295
2017 Language requirement of position - Unilingual English 69 15 8 8 0 0 0 84 8 11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 10 6 2 1 1 24 87 5 295
2017 Language requirement of position - Unilingual English 69 0 16 0 0 0 15 81 0 11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 72 12 5 1 1 1 7 92 2 295
2017 Language requirement of position - Unilingual English 76 8 8 0 0 0 8 91 0 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 72 9 6 3 1 0 8 88 5 296
2017 Language requirement of position - Unilingual English 24 37 8 8 16 0 8 66 26 11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 21 12 4 4 1 4 79 8 296
2017 Language requirement of position - Unilingual English 45 31 24 0 0 0 0 76 0 11

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 23 44 17 8 0 0 31 25 296
2017 Language requirement of position - Unilingual English 8 45 31 16 0 0 0 53 16 11

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 24 38 18 8 0 0 26 36 296
2017 Language requirement of position - Unilingual English 0 24 52 8 16 0 0 24 24 11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 38 16 8 6 6 0 69 15 295
2017 Language requirement of position - Unilingual English 24 24 16 0 0 37 0 75 0 11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 37 17 16 12 2 0 53 29 296
2017 Language requirement of position - Unilingual English 24 31 29 0 16 0 0 55 16 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 84 296
2014 Language requirement of position - Bilingual 13 87 288

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 79 21 47
2014 Language requirement of position - Bilingual 78 22 36

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 51 43 0 5 0 0 0 95 5 37
2014 Language requirement of position - Bilingual 54 35 7 4 0 0 0 89 4 28
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 27 21 12 10 3 1 28 72 296
2017 Language requirement of position - Unilingual English 8 31 45 8 0 8 0 9 91 11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 203

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 203

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 203

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 203

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 5 203

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 203

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Language requirement of position - Bilingual 7 53 19 11 1 9 198

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 26 10 17 16 4 9 51 38 204

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 15 10 15 33 5 17 26 61 205
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