2017 Public Service Employee Survey Results for Infrastructure Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 35 2 7 1 0 0 90 8 172
2017 3 to 10 years in current department or agency 45 42 4 5 4 0 0 87 10 113
2017 11 to 20 years in current department or agency 43 52 0 5 0 0 0 95 5 23
2014 Less than 3 years in current department or agency 53 37 5 3 2 0 0 90 5 99
2014 3 to 10 years in current department or agency 41 47 4 6 1 1 0 89 7 184
2014 11 to 20 years in current department or agency 70 21 0 0 9 0 0 91 9 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 81 15 3 1 0 1 1 97 1 172
2017 3 to 10 years in current department or agency 68 22 4 4 0 0 1 91 4 113
2017 11 to 20 years in current department or agency 77 18 5 0 0 0 0 95 0 22
2014 Less than 3 years in current department or agency 77 17 4 1 1 0 0 94 2 99
2014 3 to 10 years in current department or agency 71 18 5 2 2 1 1 91 4 184
2014 11 to 20 years in current department or agency 60 40 0 0 0 0 0 100 0 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 66 17 6 8 2 0 1 84 11 172
2017 3 to 10 years in current department or agency 58 27 8 4 3 0 0 85 7 113
2017 11 to 20 years in current department or agency 50 32 14 4 0 0 0 82 4 22
2014 Less than 3 years in current department or agency 63 21 7 5 4 0 0 84 9 99
2014 3 to 10 years in current department or agency 57 25 2 12 4 0 0 82 15 184
2014 11 to 20 years in current department or agency 70 30 0 0 0 0 0 100 0 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 30 6 6 5 0 0 84 10 172
2017 3 to 10 years in current department or agency 39 33 8 17 3 0 0 72 20 113
2017 11 to 20 years in current department or agency 35 28 10 9 18 0 0 63 27 22
2014 Less than 3 years in current department or agency 64 21 5 6 4 0 0 85 10 99
2014 3 to 10 years in current department or agency 52 32 8 6 2 1 0 84 8 183
2014 11 to 20 years in current department or agency 69 12 0 10 9 0 0 81 19 10

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 32 13 11 7 0 2 68 19 172
2017 3 to 10 years in current department or agency 29 34 14 19 3 0 0 64 23 113
2017 11 to 20 years in current department or agency 32 54 9 4 0 0 0 86 4 22
2014 Less than 3 years in current department or agency 42 41 7 6 3 2 0 85 9 99
2014 3 to 10 years in current department or agency 32 41 15 9 3 0 1 73 12 184
2014 11 to 20 years in current department or agency 60 28 0 0 0 0 12 100 0 10

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 46 7 8 6 0 0 80 13 171
2017 3 to 10 years in current department or agency 37 46 10 6 1 0 0 83 7 113
2017 11 to 20 years in current department or agency 42 31 14 13 0 0 0 74 13 23
2014 Less than 3 years in current department or agency 47 33 11 4 5 0 0 81 8 99
2014 3 to 10 years in current department or agency 27 43 17 6 7 0 0 70 13 184
2014 11 to 20 years in current department or agency 48 21 12 19 0 0 0 69 19 10

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 42 4 7 4 0 0 85 11 170
2017 3 to 10 years in current department or agency 46 39 6 7 2 0 0 85 9 113
2017 11 to 20 years in current department or agency 56 18 14 13 0 0 0 73 13 23
2014 Less than 3 years in current department or agency 49 34 7 7 4 0 0 83 10 98
2014 3 to 10 years in current department or agency 36 45 7 8 4 0 0 81 12 184
2014 11 to 20 years in current department or agency 67 12 12 10 0 0 0 79 10 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 61 29 5 5 0 0 1 90 5 170
2017 3 to 10 years in current department or agency 40 42 13 3 1 0 1 82 4 113
2017 11 to 20 years in current department or agency 52 26 5 8 9 0 0 78 18 23
2014 Less than 3 years in current department or agency 59 34 4 2 0 1 0 94 2 99
2014 3 to 10 years in current department or agency 51 34 7 6 2 0 0 85 8 184
2014 11 to 20 years in current department or agency 59 21 0 9 0 0 10 90 10 10

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 30 9 10 4 0 0 78 13 171
2017 3 to 10 years in current department or agency 27 38 10 20 5 0 0 65 25 113
2017 11 to 20 years in current department or agency 35 40 4 13 8 0 0 75 21 23
2014 Less than 3 years in current department or agency 59 21 6 11 3 1 0 80 14 98
2014 3 to 10 years in current department or agency 31 41 10 10 7 1 0 73 17 184
2014 11 to 20 years in current department or agency 40 31 10 19 0 0 0 71 19 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 20 12 13 11 3 12 58 28 170
2017 3 to 10 years in current department or agency 21 29 11 20 12 1 6 54 34 113
2017 11 to 20 years in current department or agency 21 22 18 22 5 0 13 50 30 23
2014 Less than 3 years in current department or agency 38 21 8 9 8 2 13 69 21 99
2014 3 to 10 years in current department or agency 24 22 11 17 12 2 12 53 34 184
2014 11 to 20 years in current department or agency 38 23 10 0 0 0 29 86 0 10

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 48 9 5 5 0 0 81 10 172
2017 3 to 10 years in current department or agency 34 42 11 9 4 0 0 76 13 113
2017 11 to 20 years in current department or agency 42 22 22 13 0 0 0 64 13 23
2014 Less than 3 years in current department or agency 42 42 7 5 5 0 0 83 9 99
2014 3 to 10 years in current department or agency 23 49 12 8 8 0 0 73 15 184
2014 11 to 20 years in current department or agency 59 0 22 19 0 0 0 59 19 10

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 38 14 7 6 0 1 74 13 172
2017 3 to 10 years in current department or agency 20 30 15 21 13 0 0 50 34 113
2017 11 to 20 years in current department or agency 17 47 14 12 5 0 5 67 18 23
2014 Less than 3 years in current department or agency 44 40 7 6 2 1 0 85 8 99
2014 3 to 10 years in current department or agency 22 40 20 9 9 0 0 62 17 183
2014 11 to 20 years in current department or agency 59 22 10 0 9 0 0 81 9 10

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 27 41 15 12 5 0 0 68 17 172
2017 3 to 10 years in current department or agency 19 42 12 22 5 0 0 61 27 113
2017 11 to 20 years in current department or agency 26 43 9 21 0 0 0 69 21 23

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 34 8 5 1 0 1 86 6 171
2017 3 to 10 years in current department or agency 40 48 6 5 1 0 0 88 6 113
2017 11 to 20 years in current department or agency 46 44 5 0 5 0 0 91 5 23
2014 Less than 3 years in current department or agency 59 32 7 1 0 1 0 92 1 99
2014 3 to 10 years in current department or agency 41 40 14 3 2 0 0 81 5 184
2014 11 to 20 years in current department or agency 59 22 0 10 9 0 0 81 19 10

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 38 12 9 6 0 0 74 15 172
2017 3 to 10 years in current department or agency 23 41 12 11 12 0 0 65 23 112
2017 11 to 20 years in current department or agency 26 52 14 4 5 0 0 77 9 23

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 41 6 3 2 0 0 88 6 171
2017 3 to 10 years in current department or agency 48 43 5 3 1 0 0 90 4 113
2017 11 to 20 years in current department or agency 51 27 18 4 0 0 0 78 4 23
2014 Less than 3 years in current department or agency 62 30 5 2 1 0 0 93 3 99
2014 3 to 10 years in current department or agency 52 30 13 2 3 0 0 82 5 184
2014 11 to 20 years in current department or agency 59 19 21 0 0 0 0 79 0 10

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 37 10 8 5 1 0 77 13 171
2017 3 to 10 years in current department or agency 29 44 16 8 4 0 0 73 12 113
2017 11 to 20 years in current department or agency 42 40 0 13 5 0 0 83 17 23
2014 Less than 3 years in current department or agency 43 43 9 3 0 2 0 88 3 99
2014 3 to 10 years in current department or agency 24 45 13 12 7 1 0 69 18 184
2014 11 to 20 years in current department or agency 49 22 10 19 0 0 0 71 19 10

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 34 12 7 5 0 0 77 11 171
2017 3 to 10 years in current department or agency 27 43 13 13 4 0 0 70 17 113
2017 11 to 20 years in current department or agency 30 44 13 4 9 0 0 74 13 23
2014 Less than 3 years in current department or agency 44 42 9 1 3 1 0 87 4 99
2014 3 to 10 years in current department or agency 29 40 13 12 6 0 0 70 18 184
2014 11 to 20 years in current department or agency 59 12 10 19 0 0 0 71 19 10

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 36 12 6 5 0 0 77 11 171
2017 3 to 10 years in current department or agency 29 36 14 15 5 0 0 66 20 113
2017 11 to 20 years in current department or agency 34 44 4 8 9 0 0 79 17 23
2014 Less than 3 years in current department or agency 52 39 7 1 1 0 0 91 2 98
2014 3 to 10 years in current department or agency 31 44 14 7 4 1 0 75 11 184
2014 11 to 20 years in current department or agency 49 22 10 19 0 0 0 71 19 10

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 37 11 7 4 1 0 78 10 170
2017 3 to 10 years in current department or agency 28 47 14 7 3 0 0 75 10 113
2017 11 to 20 years in current department or agency 42 27 13 17 0 0 0 69 17 23
2014 Less than 3 years in current department or agency 53 34 7 4 2 0 0 87 6 99
2014 3 to 10 years in current department or agency 27 49 15 4 5 0 0 76 9 184
2014 11 to 20 years in current department or agency 59 12 10 19 0 0 0 71 19 10

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 37 19 4 5 0 0 71 9 172
2017 3 to 10 years in current department or agency 18 33 26 15 8 1 0 51 23 113
2017 11 to 20 years in current department or agency 13 39 17 17 13 0 0 53 30 23
2014 Less than 3 years in current department or agency 44 26 11 9 9 0 1 70 18 99
2014 3 to 10 years in current department or agency 34 34 18 8 5 0 0 69 13 184
2014 11 to 20 years in current department or agency 42 19 9 30 0 0 0 61 30 10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 16 18 36 20 5 1 5 26 36 171
2017 3 to 10 years in current department or agency 12 30 37 14 3 2 2 18 43 113
2017 11 to 20 years in current department or agency 9 38 40 5 9 0 0 13 47 23
2014 Less than 3 years in current department or agency 5 12 37 26 16 4 1 44 18 99
2014 3 to 10 years in current department or agency 15 24 42 15 3 0 1 18 39 184
2014 11 to 20 years in current department or agency 19 19 52 0 10 0 0 10 38 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 12 21 27 17 13 3 6 33 36 172
2017 3 to 10 years in current department or agency 18 30 31 12 7 1 2 19 49 113
2017 11 to 20 years in current department or agency 0 43 26 18 13 0 0 30 43 23
2014 Less than 3 years in current department or agency 3 6 24 33 26 5 4 64 9 99
2014 3 to 10 years in current department or agency 11 21 39 18 9 1 2 27 33 184
2014 11 to 20 years in current department or agency 10 28 40 12 10 0 0 22 38 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 9 22 31 25 8 0 5 35 33 171
2017 3 to 10 years in current department or agency 19 22 33 16 5 1 3 22 43 113
2017 11 to 20 years in current department or agency 5 30 48 8 9 0 0 17 35 23
2014 Less than 3 years in current department or agency 10 28 32 15 12 3 1 28 39 99
2014 3 to 10 years in current department or agency 20 32 33 9 5 0 1 14 52 184
2014 11 to 20 years in current department or agency 10 21 49 9 10 0 0 19 31 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 10 23 30 19 14 0 4 34 34 168
2017 3 to 10 years in current department or agency 15 34 26 16 6 0 3 23 51 111
2017 11 to 20 years in current department or agency 4 39 31 18 9 0 0 27 43 23
2014 Less than 3 years in current department or agency 5 20 28 26 16 3 2 44 26 98
2014 3 to 10 years in current department or agency 12 22 40 21 4 0 1 25 34 182
2014 11 to 20 years in current department or agency 10 10 28 30 22 0 0 52 20 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 13 22 25 22 10 2 6 35 38 170
2017 3 to 10 years in current department or agency 29 25 25 12 4 1 4 17 57 113
2017 11 to 20 years in current department or agency 26 17 48 4 4 0 0 8 44 23
2014 Less than 3 years in current department or agency 10 14 23 23 22 4 4 49 26 99
2014 3 to 10 years in current department or agency 16 27 32 20 4 0 1 24 43 183
2014 11 to 20 years in current department or agency 19 9 50 0 22 0 0 22 29 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 28 21 11 7 2 7 20 57 170
2017 3 to 10 years in current department or agency 35 30 19 7 4 2 3 12 68 113
2017 11 to 20 years in current department or agency 17 22 35 12 13 0 0 25 39 23
2014 Less than 3 years in current department or agency 4 11 21 24 28 6 7 59 17 99
2014 3 to 10 years in current department or agency 9 23 35 24 6 1 3 31 33 183
2014 11 to 20 years in current department or agency 9 31 28 9 22 0 0 31 41 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 10 16 35 24 6 3 6 32 29 170
2017 3 to 10 years in current department or agency 18 28 36 11 3 2 2 15 47 113
2017 11 to 20 years in current department or agency 0 35 35 22 9 0 0 31 35 23
2014 Less than 3 years in current department or agency 10 15 32 23 13 5 3 39 27 99
2014 3 to 10 years in current department or agency 19 22 39 14 7 0 0 21 40 184
2014 11 to 20 years in current department or agency 10 0 38 31 10 12 0 46 11 10
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 72 20 5 2 1 0 0 92 3 172
2017 3 to 10 years in current department or agency 72 18 3 6 2 0 0 90 7 113
2017 11 to 20 years in current department or agency 66 22 4 8 0 0 0 87 8 23
2014 Less than 3 years in current department or agency 76 18 2 4 0 0 0 94 4 99
2014 3 to 10 years in current department or agency 69 21 3 6 2 0 0 90 7 184
2014 11 to 20 years in current department or agency 88 12 0 0 0 0 0 100 0 10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 27 12 7 7 7 6 71 16 171
2017 3 to 10 years in current department or agency 27 19 20 12 6 7 8 54 22 113
2017 11 to 20 years in current department or agency 30 39 18 4 0 4 4 76 5 23
2014 Less than 3 years in current department or agency 51 25 6 5 3 4 7 84 9 99
2014 3 to 10 years in current department or agency 29 27 16 14 6 3 4 61 22 184
2014 11 to 20 years in current department or agency 48 31 0 0 0 12 9 100 0 10

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 32 7 6 3 1 0 84 9 172
2017 3 to 10 years in current department or agency 41 36 12 9 1 1 0 78 10 113
2017 11 to 20 years in current department or agency 56 31 0 9 0 4 0 91 9 23
2014 Less than 3 years in current department or agency 59 28 6 3 2 0 3 89 5 99
2014 3 to 10 years in current department or agency 39 32 12 11 6 1 0 71 17 184
2014 11 to 20 years in current department or agency 58 33 0 10 0 0 0 90 10 10

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 38 7 6 4 2 0 82 11 171
2017 3 to 10 years in current department or agency 25 45 11 13 6 0 0 70 19 113
2017 11 to 20 years in current department or agency 40 34 9 8 4 4 0 78 13 23
2014 Less than 3 years in current department or agency 56 31 4 3 2 2 3 91 5 99
2014 3 to 10 years in current department or agency 28 47 11 10 3 0 2 77 13 184
2014 11 to 20 years in current department or agency 60 31 0 0 0 0 9 100 0 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 32 10 5 1 11 1 82 7 172
2017 3 to 10 years in current department or agency 22 37 8 14 10 10 0 65 26 112
2017 11 to 20 years in current department or agency 42 30 9 9 0 9 0 80 10 23
2014 Less than 3 years in current department or agency 51 18 12 3 3 9 4 79 7 99
2014 3 to 10 years in current department or agency 29 29 16 13 8 4 1 61 22 184
2014 11 to 20 years in current department or agency 60 9 0 10 0 12 9 88 12 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 16 22 18 9 5 26 4 54 21 172
2017 3 to 10 years in current department or agency 10 21 25 14 12 13 5 38 31 113
2017 11 to 20 years in current department or agency 13 39 9 13 0 26 0 71 17 23
2014 Less than 3 years in current department or agency 22 23 14 7 7 21 6 62 19 99
2014 3 to 10 years in current department or agency 12 22 24 18 9 11 3 40 32 184
2014 11 to 20 years in current department or agency 30 58 0 0 0 0 12 100 0 10

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 30 8 5 3 0 0 84 8 172
2017 3 to 10 years in current department or agency 44 43 3 9 1 0 0 88 10 112
2017 11 to 20 years in current department or agency 52 35 4 9 0 0 0 87 9 23
2014 Less than 3 years in current department or agency 68 26 4 2 0 0 1 94 2 99
2014 3 to 10 years in current department or agency 44 36 9 7 3 0 0 80 11 184
2014 11 to 20 years in current department or agency 50 50 0 0 0 0 0 100 0 10
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 36 7 5 9 1 1 79 14 172
2017 3 to 10 years in current department or agency 34 37 14 12 3 1 0 71 15 113
2017 11 to 20 years in current department or agency 48 39 0 9 5 0 0 87 13 23
2014 Less than 3 years in current department or agency 53 30 9 6 1 2 0 84 7 99
2014 3 to 10 years in current department or agency 34 40 14 6 4 1 0 75 11 184
2014 11 to 20 years in current department or agency 69 21 0 9 0 0 0 91 9 10

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 57 22 10 3 5 3 1 82 8 172
2017 3 to 10 years in current department or agency 43 32 11 9 3 2 0 77 11 113
2017 11 to 20 years in current department or agency 38 35 18 0 5 4 0 77 5 23
2014 Less than 3 years in current department or agency 62 25 6 2 1 4 0 90 3 99
2014 3 to 10 years in current department or agency 48 26 13 4 7 2 1 76 11 184
2014 11 to 20 years in current department or agency 58 33 0 9 0 0 0 91 9 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 30 7 5 5 0 1 83 9 172
2017 3 to 10 years in current department or agency 44 30 11 9 4 1 0 75 13 112
2017 11 to 20 years in current department or agency 48 34 9 4 5 0 0 82 9 23
2014 Less than 3 years in current department or agency 62 24 5 3 3 2 1 89 6 99
2014 3 to 10 years in current department or agency 43 33 11 7 4 1 0 78 11 184
2014 11 to 20 years in current department or agency 69 12 10 9 0 0 0 81 9 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 80 14 3 2 1 0 1 95 2 172
2017 3 to 10 years in current department or agency 86 9 2 1 3 0 0 95 3 113
2017 11 to 20 years in current department or agency 78 17 5 0 0 0 0 95 0 23
2014 Less than 3 years in current department or agency 89 7 4 1 0 0 0 96 1 99
2014 3 to 10 years in current department or agency 79 14 4 1 2 0 0 93 3 184
2014 11 to 20 years in current department or agency 70 30 0 0 0 0 0 100 0 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 23 8 5 3 2 5 82 9 171
2017 3 to 10 years in current department or agency 50 31 7 7 1 3 2 85 8 113
2017 11 to 20 years in current department or agency 38 35 9 5 0 0 13 85 5 23
2014 Less than 3 years in current department or agency 54 20 4 2 3 8 10 90 6 99
2014 3 to 10 years in current department or agency 44 28 15 4 6 3 1 74 10 184
2014 11 to 20 years in current department or agency 40 31 9 0 0 10 10 88 0 10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 62 19 7 5 3 4 1 85 8 172
2017 3 to 10 years in current department or agency 50 31 9 4 4 2 0 82 9 113
2017 11 to 20 years in current department or agency 51 40 0 4 5 0 0 91 9 23

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 62 21 8 1 3 3 1 86 5 172
2017 3 to 10 years in current department or agency 57 24 8 6 4 1 0 82 10 113
2017 11 to 20 years in current department or agency 51 26 4 4 5 9 0 85 10 23

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 59 20 9 7 4 0 1 80 11 172
2017 3 to 10 years in current department or agency 48 25 10 8 7 1 0 74 15 113
2017 11 to 20 years in current department or agency 51 31 4 9 5 0 0 82 13 23
2014 Less than 3 years in current department or agency 60 25 10 2 2 1 0 86 4 99
2014 3 to 10 years in current department or agency 46 32 11 5 6 0 0 78 11 184
2014 11 to 20 years in current department or agency 69 21 0 9 0 0 0 91 9 10
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 15 47 9 7 2 11 8 77 12 40
2017 3 to 10 years in current department or agency 15 43 8 10 5 3 15 71 19 39
2017 11 to 20 years in current department or agency 15 46 8 8 0 0 23 79 10 13
2014 Less than 3 years in current department or agency 42 26 3 7 3 10 9 84 12 30
2014 3 to 10 years in current department or agency 24 36 19 10 5 2 5 64 16 62

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 33 14 5 4 3 1 75 10 172
2017 3 to 10 years in current department or agency 19 41 18 15 6 1 0 61 21 113
2017 11 to 20 years in current department or agency 25 44 13 4 5 9 0 75 10 23
2014 Less than 3 years in current department or agency 43 33 11 2 1 9 2 84 3 99
2014 3 to 10 years in current department or agency 18 44 16 12 7 4 0 64 20 184
2014 11 to 20 years in current department or agency 40 19 0 0 9 31 0 86 14 10

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 30 14 9 6 2 2 70 15 172
2017 3 to 10 years in current department or agency 14 37 18 20 11 0 0 50 31 113
2017 11 to 20 years in current department or agency 26 38 27 5 5 0 0 64 9 23
2014 Less than 3 years in current department or agency 44 33 16 5 0 2 1 79 5 98
2014 3 to 10 years in current department or agency 15 41 21 13 9 2 0 57 22 184
2014 11 to 20 years in current department or agency 40 30 10 10 9 0 0 71 19 10

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 33 19 8 7 2 2 65 15 172
2017 3 to 10 years in current department or agency 9 31 24 26 10 1 0 40 36 113
2017 11 to 20 years in current department or agency 13 38 26 13 9 0 0 51 23 23
2014 Less than 3 years in current department or agency 33 40 11 9 0 6 1 78 10 99
2014 3 to 10 years in current department or agency 9 43 20 17 10 1 0 52 28 184
2014 11 to 20 years in current department or agency 19 40 21 19 0 0 0 59 19 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 29 11 9 10 5 1 68 20 172
2017 3 to 10 years in current department or agency 13 32 13 28 14 0 0 45 42 113
2017 11 to 20 years in current department or agency 30 30 18 5 13 4 0 62 19 23
2014 Less than 3 years in current department or agency 33 39 14 5 1 7 1 78 7 99
2014 3 to 10 years in current department or agency 12 29 22 20 12 4 0 44 33 184
2014 11 to 20 years in current department or agency 29 42 19 0 0 10 0 79 0 10

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 36 17 10 4 2 1 68 14 172
2017 3 to 10 years in current department or agency 13 43 24 15 5 1 0 56 20 113
2017 11 to 20 years in current department or agency 12 52 22 9 5 0 0 65 13 23
2014 Less than 3 years in current department or agency 33 36 11 11 3 5 2 74 14 98
2014 3 to 10 years in current department or agency 14 32 21 21 10 2 0 47 31 184
2014 11 to 20 years in current department or agency 19 41 21 9 10 0 0 60 19 10
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 47 10 5 1 1 1 83 6 172
2017 3 to 10 years in current department or agency 24 48 16 10 2 1 0 72 12 112
2017 11 to 20 years in current department or agency 35 48 9 4 5 0 0 82 9 23
2014 Less than 3 years in current department or agency 43 41 6 3 3 3 1 87 6 99
2014 3 to 10 years in current department or agency 24 44 16 11 3 1 0 70 14 184
2014 11 to 20 years in current department or agency 19 40 31 9 0 0 0 59 9 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 33 8 2 0 4 1 90 2 172
2017 3 to 10 years in current department or agency 47 40 9 2 1 2 0 89 3 113
2017 11 to 20 years in current department or agency 37 49 4 4 0 5 0 91 5 23
2014 Less than 3 years in current department or agency 52 34 6 3 1 4 1 90 4 99
2014 3 to 10 years in current department or agency 39 42 12 3 3 2 0 82 6 184
2014 11 to 20 years in current department or agency 50 21 29 0 0 0 0 71 0 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 31 10 16 5 2 3 68 21 172
2017 3 to 10 years in current department or agency 24 37 12 15 7 4 1 64 23 113
2017 11 to 20 years in current department or agency 43 27 13 4 13 0 0 70 18 23
2014 Less than 3 years in current department or agency 44 32 9 6 3 6 1 81 9 99
2014 3 to 10 years in current department or agency 34 38 11 6 7 2 1 75 14 184
2014 11 to 20 years in current department or agency 50 41 0 0 9 0 0 91 9 10

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 22 28 19 14 6 9 2 57 22 172
2017 3 to 10 years in current department or agency 12 36 17 23 5 4 3 52 30 113
2017 11 to 20 years in current department or agency 26 23 32 4 5 9 0 55 10 22
2014 Less than 3 years in current department or agency 41 23 13 6 2 13 2 75 9 98
2014 3 to 10 years in current department or agency 25 44 19 6 5 1 0 69 12 184
2014 11 to 20 years in current department or agency 60 40 0 0 0 0 0 100 0 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 21 17 17 10 10 18 6 50 27 172
2017 3 to 10 years in current department or agency 9 17 17 19 19 12 7 32 47 113
2017 11 to 20 years in current department or agency 17 17 31 9 9 14 4 41 22 23
2014 Less than 3 years in current department or agency 18 22 14 11 6 26 3 56 24 99
2014 3 to 10 years in current department or agency 10 20 16 20 19 10 4 36 46 184
2014 11 to 20 years in current department or agency 30 30 9 0 0 30 0 87 0 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 27 7 1 1 1 0 91 2 171
2017 3 to 10 years in current department or agency 60 27 9 3 1 0 0 88 3 113
2017 11 to 20 years in current department or agency 56 36 0 8 0 0 0 92 8 23
2014 Less than 3 years in current department or agency 65 26 5 3 0 1 0 92 3 99
2014 3 to 10 years in current department or agency 52 28 11 6 3 1 0 81 9 184
2014 11 to 20 years in current department or agency 69 31 0 0 0 0 0 100 0 10

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 68 18 7 1 0 5 1 92 1 172
2017 3 to 10 years in current department or agency 63 28 7 1 1 1 0 91 2 113
2017 11 to 20 years in current department or agency 78 18 0 4 0 0 0 96 4 23
2014 Less than 3 years in current department or agency 64 21 6 2 0 6 2 92 2 99
2014 3 to 10 years in current department or agency 58 29 8 2 1 2 1 89 3 184
2014 11 to 20 years in current department or agency 69 21 0 0 0 10 0 100 0 10

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 28 12 7 6 7 0 72 15 172
2017 3 to 10 years in current department or agency 15 39 18 18 10 1 0 55 28 112
2017 11 to 20 years in current department or agency 21 48 13 9 4 4 0 72 14 23
2014 Less than 3 years in current department or agency 45 32 12 5 2 4 1 80 7 99
2014 3 to 10 years in current department or agency 23 40 20 10 6 1 0 63 16 184
2014 11 to 20 years in current department or agency 48 33 19 0 0 0 0 81 0 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 29 25 14 9 15 7 1 59 26 172
2017 3 to 10 years in current department or agency 8 27 14 25 23 4 0 36 49 113
2017 11 to 20 years in current department or agency 12 35 22 13 13 0 4 49 28 23
2014 Less than 3 years in current department or agency 33 25 16 13 4 6 3 64 19 99
2014 3 to 10 years in current department or agency 11 23 18 27 20 1 1 35 47 184
2014 11 to 20 years in current department or agency 29 19 0 21 10 0 22 61 39 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 34 17 7 3 3 0 72 11 171
2017 3 to 10 years in current department or agency 10 49 21 14 6 0 0 59 20 113
2017 11 to 20 years in current department or agency 21 43 18 4 9 4 0 68 14 23

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 28 9 2 3 5 1 85 5 170
2017 3 to 10 years in current department or agency 35 42 13 3 1 6 0 81 5 113
2017 11 to 20 years in current department or agency 39 48 8 0 0 5 0 91 0 23
2014 Less than 3 years in current department or agency 61 25 6 1 1 5 1 91 2 99
2014 3 to 10 years in current department or agency 47 32 14 1 3 3 0 82 4 184
2014 11 to 20 years in current department or agency 69 21 0 0 10 0 0 90 10 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 34 5 4 1 3 0 90 5 172
2017 3 to 10 years in current department or agency 29 47 12 7 1 3 1 79 8 112
2017 11 to 20 years in current department or agency 48 30 13 0 5 4 0 82 5 23
2014 Less than 3 years in current department or agency 65 21 8 1 1 4 1 90 2 99
2014 3 to 10 years in current department or agency 42 35 13 5 4 1 0 77 9 184
2014 11 to 20 years in current department or agency 48 33 9 10 0 0 0 81 10 10

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 58 35 4 1 1 1 0 94 2 172
2017 3 to 10 years in current department or agency 33 43 17 4 3 0 0 75 8 113
2017 11 to 20 years in current department or agency 52 39 4 0 5 0 0 91 5 23
2014 Less than 3 years in current department or agency 80 17 3 0 0 0 0 97 0 98
2014 3 to 10 years in current department or agency 46 36 9 4 4 0 0 82 8 184
2014 11 to 20 years in current department or agency 69 12 10 9 0 0 0 81 9 10

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 26 10 9 4 1 0 77 13 172
2017 3 to 10 years in current department or agency 22 35 17 14 12 1 0 57 26 111
2017 11 to 20 years in current department or agency 39 26 30 0 5 0 0 65 5 23
2014 Less than 3 years in current department or agency 58 33 4 3 2 1 0 91 5 99
2014 3 to 10 years in current department or agency 29 38 18 10 5 0 0 67 15 184
2014 11 to 20 years in current department or agency 48 33 0 0 19 0 0 81 19 10

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 33 9 5 4 1 0 81 9 171
2017 3 to 10 years in current department or agency 21 41 14 13 11 0 0 62 23 113
2017 11 to 20 years in current department or agency 31 37 18 9 5 0 0 68 14 22
2014 Less than 3 years in current department or agency 55 32 6 3 2 2 0 89 5 99
2014 3 to 10 years in current department or agency 26 43 16 10 4 1 0 70 15 184
2014 11 to 20 years in current department or agency 59 22 0 10 9 0 0 81 19 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 27 13 12 11 1 0 64 23 172
2017 3 to 10 years in current department or agency 22 20 22 22 12 2 0 42 35 113
2017 11 to 20 years in current department or agency 21 31 18 17 9 4 0 55 27 23
2014 Less than 3 years in current department or agency 40 21 18 10 5 5 2 65 15 99
2014 3 to 10 years in current department or agency 28 26 14 19 10 3 0 56 30 183
2014 11 to 20 years in current department or agency 59 12 0 0 19 10 0 79 21 10
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in current department or agency 44 30 25 172
2017 3 to 10 years in current department or agency 49 14 37 113
2017 11 to 20 years in current department or agency 51 27 22 23
2014 Less than 3 years in current department or agency 38 22 40 99
2014 3 to 10 years in current department or agency 44 18 38 184
2014 11 to 20 years in current department or agency 41 40 19 10

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in current department or agency 0 15 64 5 9 7 77
2017 3 to 10 years in current department or agency 7 12 75 3 0 2 56
2017 11 to 20 years in current department or agency 33 8 41 9 0 8 12
2014 Less than 3 years in current department or agency 0 19 61 5 9999 15 38
2014 3 to 10 years in current department or agency 5 13 68 11 9999 4 80
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 17 83 172
2017 3 to 10 years in current department or agency 28 72 112
2014 Less than 3 years in current department or agency 14 86 99
2014 3 to 10 years in current department or agency 18 82 184

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 50 29
2017 3 to 10 years in current department or agency 36 31
2014 Less than 3 years in current department or agency 53 15
2014 3 to 10 years in current department or agency 37 32

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 66 29
2017 3 to 10 years in current department or agency 67 31
2014 Less than 3 years in current department or agency 54 15
2014 3 to 10 years in current department or agency 82 32

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 29
2014 Less than 3 years in current department or agency 0 15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 29
2017 3 to 10 years in current department or agency 0 31
2014 Less than 3 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 32

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 31
2014 Less than 3 years in current department or agency 0 15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 35 29
2017 3 to 10 years in current department or agency 31 32
2014 Less than 3 years in current department or agency 67 15
2014 3 to 10 years in current department or agency 45 32

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 35 29
2017 3 to 10 years in current department or agency 37 32
2014 Less than 3 years in current department or agency 53 15
2014 3 to 10 years in current department or agency 44 32

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 28 29
2017 3 to 10 years in current department or agency 34 32
2014 Less than 3 years in current department or agency 41 15
2014 3 to 10 years in current department or agency 31 32

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 36 29
2017 3 to 10 years in current department or agency 28 32
2014 Less than 3 years in current department or agency 54 15
2014 3 to 10 years in current department or agency 43 32

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 25 29
2017 3 to 10 years in current department or agency 35 32
2014 3 to 10 years in current department or agency 42 32

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 53 29
2017 3 to 10 years in current department or agency 50 32
2014 Less than 3 years in current department or agency 66 15
2014 3 to 10 years in current department or agency 61 32

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 39 29
2017 3 to 10 years in current department or agency 28 32
2014 3 to 10 years in current department or agency 32 32

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 29
2017 3 to 10 years in current department or agency 0 32
2014 Less than 3 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 32

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 19 32
2014 Less than 3 years in current department or agency 0 15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 49 29
2017 3 to 10 years in current department or agency 50 32
2014 Less than 3 years in current department or agency 40 15
2014 3 to 10 years in current department or agency 38 32

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 19 29
2017 3 to 10 years in current department or agency 19 32
2014 Less than 3 years in current department or agency 39 15
2014 3 to 10 years in current department or agency 22 32

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 57 29
2017 3 to 10 years in current department or agency 49 32
2014 Less than 3 years in current department or agency 47 15
2014 3 to 10 years in current department or agency 61 32

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 22 29
2017 3 to 10 years in current department or agency 25 32
2014 Less than 3 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 28 32

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 19 32
2014 3 to 10 years in current department or agency 28 32

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 29
2017 3 to 10 years in current department or agency 0 32
2014 Less than 3 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 32

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 22 32

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 28 29
2017 3 to 10 years in current department or agency 29 32
2014 Less than 3 years in current department or agency 32 15
2014 3 to 10 years in current department or agency 17 32

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 18 29

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 32
2014 Less than 3 years in current department or agency 0 15

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 16 32
2014 3 to 10 years in current department or agency 16 32

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 25 29
2017 3 to 10 years in current department or agency 25 32
2014 Less than 3 years in current department or agency 39 15
2014 3 to 10 years in current department or agency 19 32

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 16 29

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 19 29
2014 3 to 10 years in current department or agency 29 32

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 38 29
2017 3 to 10 years in current department or agency 41 32
2014 Less than 3 years in current department or agency 34 15
2014 3 to 10 years in current department or agency 47 32

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 32
2014 Less than 3 years in current department or agency 0 15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 59 29
2017 3 to 10 years in current department or agency 50 32
2014 Less than 3 years in current department or agency 40 15
2014 3 to 10 years in current department or agency 41 32

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 29
2017 3 to 10 years in current department or agency 0 32

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 56 44 29
2017 3 to 10 years in current department or agency 100 0 32

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 16 8 15 5 3 42 11 51 17 171
2017 3 to 10 years in current department or agency 10 15 21 10 8 26 9 39 29 113
2017 11 to 20 years in current department or agency 12 30 13 0 9 30 5 66 14 23
2014 Less than 3 years in current department or agency 24 9 13 2 2 39 11 67 8 99
2014 3 to 10 years in current department or agency 13 12 17 8 7 33 9 43 27 184
2014 11 to 20 years in current department or agency 29 21 9 0 0 41 0 84 0 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 23 25 16 6 3 24 3 66 12 172
2017 3 to 10 years in current department or agency 20 29 25 10 6 9 1 55 18 113
2017 11 to 20 years in current department or agency 30 26 23 4 5 13 0 64 10 23
2014 Less than 3 years in current department or agency 32 23 14 2 1 23 5 76 4 98
2014 3 to 10 years in current department or agency 18 27 23 6 7 18 1 56 16 184
2014 11 to 20 years in current department or agency 48 23 9 0 0 20 0 88 0 10
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 20 38 7 14 5 2 16 69 22 172
2017 3 to 10 years in current department or agency 26 53 7 9 1 0 4 82 10 113
2017 11 to 20 years in current department or agency 35 27 13 4 0 5 16 78 6 23
2014 Less than 3 years in current department or agency 27 37 9 6 4 2 15 77 12 99
2014 3 to 10 years in current department or agency 19 52 11 9 2 1 8 77 11 184
2014 11 to 20 years in current department or agency 19 31 9 0 0 12 29 84 0 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 10 11 13 4 2 38 20 53 15 171
2017 3 to 10 years in current department or agency 10 16 28 6 2 33 5 42 13 112
2017 11 to 20 years in current department or agency 17 13 22 0 0 26 21 58 0 23
2014 Less than 3 years in current department or agency 8 10 14 6 0 44 17 48 15 99
2014 3 to 10 years in current department or agency 3 11 25 6 4 38 14 28 20 184
2014 11 to 20 years in current department or agency 9 9 30 0 0 21 29 38 0 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 22 8 2 1 20 15 84 4 172
2017 3 to 10 years in current department or agency 34 39 12 2 2 8 3 83 4 113
2017 11 to 20 years in current department or agency 38 23 4 0 0 18 16 93 0 23
2014 Less than 3 years in current department or agency 35 21 9 2 0 17 16 83 3 99
2014 3 to 10 years in current department or agency 28 36 10 4 2 12 8 80 7 184
2014 11 to 20 years in current department or agency 19 28 12 0 0 12 29 80 0 10

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 27 20 9 4 1 25 14 78 8 172
2017 3 to 10 years in current department or agency 18 36 18 7 2 15 3 67 11 113
2017 11 to 20 years in current department or agency 25 28 13 0 0 18 16 80 0 23
2014 Less than 3 years in current department or agency 32 24 7 2 0 19 15 86 3 99
2014 3 to 10 years in current department or agency 19 34 17 4 5 12 8 67 12 183
2014 11 to 20 years in current department or agency 21 28 10 0 0 12 29 84 0 10
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 7 93 172
2017 3 to 10 years in current department or agency 8 92 113
2017 11 to 20 years in current department or agency 0 100 23
2014 Less than 3 years in current department or agency 7 93 98
2014 3 to 10 years in current department or agency 7 93 184
2014 11 to 20 years in current department or agency 0 100 10

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 63 12
2014 3 to 10 years in current department or agency 38 13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 66 12
2014 3 to 10 years in current department or agency 85 13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 50 12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 13

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 13

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 13

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 65 12
2014 3 to 10 years in current department or agency 62 13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 36 12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 13

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 64 12
2014 3 to 10 years in current department or agency 67 13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 63 37 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 17 6 14 2 0 49 12 59 6 171
2017 3 to 10 years in current department or agency 10 13 24 3 1 42 6 45 8 112
2017 11 to 20 years in current department or agency 12 22 13 0 0 43 9 72 0 23
2014 Less than 3 years in current department or agency 20 15 11 1 1 40 12 72 4 99
2014 3 to 10 years in current department or agency 11 11 17 4 3 43 10 48 15 184
2014 11 to 20 years in current department or agency 38 9 21 0 0 31 0 69 0 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 22 13 3 1 23 4 77 5 172
2017 3 to 10 years in current department or agency 19 40 25 3 2 10 2 67 5 113
2017 11 to 20 years in current department or agency 34 35 4 0 0 27 0 94 0 23
2014 Less than 3 years in current department or agency 35 24 12 1 1 25 3 81 3 99
2014 3 to 10 years in current department or agency 26 27 17 7 4 18 1 65 13 184
2014 11 to 20 years in current department or agency 58 21 12 0 0 10 0 87 0 10
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 21 21 15 15 1 3 46 32 170
2017 3 to 10 years in current department or agency 33 28 18 11 7 0 3 63 19 113
2017 11 to 20 years in current department or agency 36 38 14 4 9 0 0 73 13 22

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 14 27 27 17 13 0 1 42 31 172
2017 3 to 10 years in current department or agency 9 13 28 27 24 0 0 22 51 113
2017 11 to 20 years in current department or agency 13 18 21 31 17 0 0 31 48 23

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 20 28 23 14 13 0 2 49 28 171
2017 3 to 10 years in current department or agency 9 24 23 23 20 0 0 33 44 113
2017 11 to 20 years in current department or agency 13 26 17 22 22 0 0 39 44 23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 15 28 17 23 15 0 2 44 39 171
2017 3 to 10 years in current department or agency 8 18 22 27 25 0 0 26 52 112
2017 11 to 20 years in current department or agency 9 26 26 26 14 0 0 35 39 23

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 31 17 6 6 1 9 68 14 171
2017 3 to 10 years in current department or agency 23 27 25 11 11 0 3 51 23 113
2017 11 to 20 years in current department or agency 18 18 32 5 13 0 14 42 21 22

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 29 30 20 14 5 0 2 60 19 171
2017 3 to 10 years in current department or agency 14 27 26 21 10 2 0 42 32 112
2017 11 to 20 years in current department or agency 14 18 44 14 10 0 0 32 24 22

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 25 22 8 4 0 3 64 13 171
2017 3 to 10 years in current department or agency 20 36 30 8 5 0 1 56 13 112
2017 11 to 20 years in current department or agency 23 27 40 4 5 0 0 51 9 22

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 25 29 20 16 7 0 3 56 24 171
2017 3 to 10 years in current department or agency 11 29 28 25 7 0 0 40 32 112
2017 11 to 20 years in current department or agency 18 31 9 34 10 0 0 48 43 23

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 27 29 22 16 5 0 1 57 21 171
2017 3 to 10 years in current department or agency 20 28 29 12 11 0 0 48 23 112
2017 11 to 20 years in current department or agency 24 37 9 26 5 0 0 60 31 22

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 24 23 13 4 1 3 59 18 170
2017 3 to 10 years in current department or agency 28 31 23 12 5 0 1 59 18 112
2017 11 to 20 years in current department or agency 23 37 18 17 5 0 0 59 22 22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 19 11 4 2 0 2 83 5 172
2017 3 to 10 years in current department or agency 52 22 14 6 5 1 0 75 11 113
2017 11 to 20 years in current department or agency 43 8 17 9 18 0 5 54 28 23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 76 11 3 3 4 1 3 90 7 170
2017 3 to 10 years in current department or agency 67 12 4 4 5 2 5 85 10 113
2017 11 to 20 years in current department or agency 73 0 4 0 5 0 18 89 6 23

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 62 18 11 3 3 1 3 83 6 172
2017 3 to 10 years in current department or agency 58 25 10 2 2 1 2 86 4 113
2017 11 to 20 years in current department or agency 47 27 13 0 0 0 13 85 0 23

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 15 11 5 4 0 3 80 9 171
2017 3 to 10 years in current department or agency 49 26 12 5 5 1 1 77 11 113
2017 11 to 20 years in current department or agency 60 18 4 0 5 0 13 90 5 23

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 8 8 2 1 1 26 86 4 172
2017 3 to 10 years in current department or agency 56 11 5 2 2 1 23 88 5 113
2017 11 to 20 years in current department or agency 51 17 9 0 0 0 23 88 0 22

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 75 11 5 1 0 1 8 94 1 171
2017 3 to 10 years in current department or agency 69 15 4 3 2 1 5 90 5 113
2017 11 to 20 years in current department or agency 52 13 13 0 0 4 18 84 0 23

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 66 13 6 5 2 0 7 85 8 172
2017 3 to 10 years in current department or agency 71 10 7 1 2 1 8 89 3 113
2017 11 to 20 years in current department or agency 69 8 4 5 0 0 14 90 5 23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 19 10 5 3 1 3 81 8 172
2017 3 to 10 years in current department or agency 48 24 17 4 5 1 2 74 9 113
2017 11 to 20 years in current department or agency 47 26 9 0 4 0 14 85 5 23

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 10 31 39 16 4 0 0 41 20 172
2017 3 to 10 years in current department or agency 4 16 50 18 12 0 0 20 31 113
2017 11 to 20 years in current department or agency 4 21 40 22 13 0 0 26 35 23

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 7 26 32 24 11 0 0 35 33 172
2017 3 to 10 years in current department or agency 17 22 47 11 3 1 0 14 39 113
2017 11 to 20 years in current department or agency 17 14 52 12 4 0 0 17 31 23

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 32 13 6 6 10 1 71 14 171
2017 3 to 10 years in current department or agency 19 45 17 11 4 3 0 66 16 113
2017 11 to 20 years in current department or agency 17 47 27 0 5 4 0 67 5 23

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 40 15 8 9 3 0 66 18 172
2017 3 to 10 years in current department or agency 5 30 22 23 19 1 0 35 43 112
2017 11 to 20 years in current department or agency 4 39 14 38 5 0 0 43 43 23
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 16 84 172
2017 3 to 10 years in current department or agency 15 85 113
2014 Less than 3 years in current department or agency 8 92 99
2014 3 to 10 years in current department or agency 15 85 184

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 69 31 28
2017 3 to 10 years in current department or agency 82 18 17
2014 3 to 10 years in current department or agency 72 28 28

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 54 0 5 0 0 0 95 5 20
2017 3 to 10 years in current department or agency 57 29 0 14 0 0 0 86 14 14
2014 3 to 10 years in current department or agency 49 36 10 6 0 0 0 85 6 20
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 18 23 27 16 13 2 1 19 81 172
2017 3 to 10 years in current department or agency 35 36 15 3 5 6 0 38 62 113
2017 11 to 20 years in current department or agency 52 18 13 8 4 0 5 54 46 23

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 40 138
2017 3 to 10 years in current department or agency 15 63
2017 11 to 20 years in current department or agency 38 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 39 138
2017 3 to 10 years in current department or agency 26 63
2017 11 to 20 years in current department or agency 29 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 26 138
2017 3 to 10 years in current department or agency 18 63
2017 11 to 20 years in current department or agency 50 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 45 138
2017 3 to 10 years in current department or agency 60 63
2017 11 to 20 years in current department or agency 50 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 138
2017 3 to 10 years in current department or agency 6 63
2017 11 to 20 years in current department or agency 10 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 28 138
2017 3 to 10 years in current department or agency 20 63
2017 11 to 20 years in current department or agency 10 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in current department or agency 5 48 26 10 2 9 133
2017 3 to 10 years in current department or agency 11 63 6 9 2 10 64
2017 11 to 20 years in current department or agency 0 61 10 29 0 0 10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 19 23 10 18 17 4 8 48 41 138
2017 3 to 10 years in current department or agency 16 34 12 11 12 1 14 59 27 65
2017 11 to 20 years in current department or agency 19 32 10 30 10 0 0 51 39 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 5 11 14 15 40 4 11 19 65 138
2017 3 to 10 years in current department or agency 6 25 6 15 15 5 29 46 45 65
2017 11 to 20 years in current department or agency 21 31 0 10 19 9 10 63 37 10
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