2017 Public Service Employee Survey Results for Infrastructure Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 63 28 2 6 0 0 2 92 6 45
2017 3 to 10 years in the federal public service 53 38 2 7 0 0 0 91 7 109
2017 11 to 20 years in the federal public service 41 48 2 4 4 0 0 89 8 120
2017 More than 20 years in the federal public service 60 23 7 7 3 0 0 83 11 31
2014 Less than 3 years in the federal public service 85 10 0 0 5 0 0 95 5 16
2014 3 to 10 years in the federal public service 48 45 3 3 1 0 0 93 4 148
2014 11 to 20 years in the federal public service 37 47 7 9 1 0 0 84 10 100
2014 More than 20 years in the federal public service 43 41 6 3 3 3 0 87 6 32
2011 Less than 3 years in the federal public service 54 41 0 2 3 0 0 95 5 44
2011 3 to 10 years in the federal public service 50 43 1 5 0 0 0 94 5 172
2011 11 to 20 years in the federal public service 56 35 0 7 2 0 0 91 9 53
2011 More than 20 years in the federal public service 51 40 3 6 0 0 0 91 6 32
2008 Less than 3 years in the federal public service 43 49 3 3 3 0 0 92 5 37
2008 3 to 10 years in the federal public service 47 41 7 3 3 0 0 87 6 101
2008 11 to 20 years in the federal public service 50 35 5 5 5 0 0 85 10 20
2008 More than 20 years in the federal public service 49 35 0 11 3 0 3 86 14 37

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 89 11 0 0 0 0 0 100 0 45
2017 3 to 10 years in the federal public service 81 14 2 3 0 1 0 96 3 109
2017 11 to 20 years in the federal public service 67 22 6 3 0 0 2 91 3 119
2017 More than 20 years in the federal public service 70 23 7 0 0 0 0 93 0 31
2014 Less than 3 years in the federal public service 95 5 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 75 16 5 2 2 0 0 91 4 148
2014 11 to 20 years in the federal public service 67 23 7 1 1 1 1 91 2 100
2014 More than 20 years in the federal public service 65 25 6 3 0 0 0 91 3 32
2011 Less than 3 years in the federal public service 87 9 2 2 0 0 0 96 2 44
2011 3 to 10 years in the federal public service 74 19 3 2 1 2 0 94 3 172
2011 11 to 20 years in the federal public service 74 15 4 6 0 2 0 91 6 53
2011 More than 20 years in the federal public service 63 34 0 3 0 0 0 97 3 32
2008 Less than 3 years in the federal public service 70 27 0 3 0 0 0 97 3 37
2008 3 to 10 years in the federal public service 71 20 5 2 0 2 0 93 2 101
2008 11 to 20 years in the federal public service 57 24 5 5 10 0 0 81 14 21
2008 More than 20 years in the federal public service 84 16 0 0 0 0 0 100 0 37

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 74 20 0 6 0 0 0 94 6 45
2017 3 to 10 years in the federal public service 65 19 5 7 4 0 0 84 11 109
2017 11 to 20 years in the federal public service 54 27 10 5 3 0 1 82 8 119
2017 More than 20 years in the federal public service 61 12 14 13 0 0 0 73 13 31
2014 Less than 3 years in the federal public service 85 10 0 5 0 0 0 95 5 16
2014 3 to 10 years in the federal public service 56 23 5 12 4 0 0 79 16 148
2014 11 to 20 years in the federal public service 58 30 5 6 2 0 0 88 8 100
2014 More than 20 years in the federal public service 62 23 0 9 6 0 0 84 16 32
2011 Less than 3 years in the federal public service 68 9 9 11 2 0 0 77 14 44
2011 3 to 10 years in the federal public service 64 17 7 11 2 0 0 81 12 172
2011 11 to 20 years in the federal public service 81 8 4 6 2 0 0 89 7 53
2011 More than 20 years in the federal public service 66 9 4 18 3 0 0 75 21 32
2008 Less than 3 years in the federal public service 46 41 3 8 3 0 0 86 11 37
2008 3 to 10 years in the federal public service 62 18 2 16 2 0 0 80 18 101
2008 11 to 20 years in the federal public service 62 24 0 0 14 0 0 86 14 21
2008 More than 20 years in the federal public service 68 30 0 0 3 0 0 97 3 37

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 72 20 4 3 0 0 0 92 3 45
2017 3 to 10 years in the federal public service 49 36 4 8 3 0 0 85 11 109
2017 11 to 20 years in the federal public service 39 29 11 14 7 0 0 68 21 119
2017 More than 20 years in the federal public service 41 42 3 7 7 0 0 83 14 31
2014 Less than 3 years in the federal public service 95 5 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 55 31 6 6 3 0 0 85 8 148
2014 11 to 20 years in the federal public service 49 30 10 7 3 1 0 80 10 100
2014 More than 20 years in the federal public service 58 17 3 13 10 0 0 74 23 31
2011 Less than 3 years in the federal public service 64 27 4 4 0 0 0 91 4 44
2011 3 to 10 years in the federal public service 49 36 7 6 2 0 0 85 8 172
2011 11 to 20 years in the federal public service 46 35 7 7 4 0 0 82 11 53
2011 More than 20 years in the federal public service 55 21 12 9 3 0 0 76 12 32

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 31 5 16 3 0 0 76 19 45
2017 3 to 10 years in the federal public service 31 29 17 16 6 0 0 61 22 109
2017 11 to 20 years in the federal public service 29 37 16 12 4 0 2 67 16 119
2017 More than 20 years in the federal public service 35 44 4 7 7 0 3 82 14 31
2014 Less than 3 years in the federal public service 33 57 5 5 0 0 0 90 5 16
2014 3 to 10 years in the federal public service 34 42 12 8 3 1 0 76 11 148
2014 11 to 20 years in the federal public service 37 39 13 8 2 1 1 77 10 100
2014 More than 20 years in the federal public service 50 31 6 6 3 0 4 84 10 32
2011 Less than 3 years in the federal public service 27 57 7 9 0 0 0 84 9 44
2011 3 to 10 years in the federal public service 33 42 14 8 2 0 2 76 9 172
2011 11 to 20 years in the federal public service 36 40 15 4 2 2 2 79 6 53
2011 More than 20 years in the federal public service 45 30 15 0 6 0 3 78 6 32
2008 Less than 3 years in the federal public service 38 35 11 8 8 0 0 73 16 37
2008 3 to 10 years in the federal public service 31 37 15 13 3 1 1 69 16 101
2008 11 to 20 years in the federal public service 27 45 14 0 9 0 5 76 10 22
2008 More than 20 years in the federal public service 24 41 14 11 5 0 5 69 17 37

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 26 52 3 11 8 0 0 78 19 44
2017 3 to 10 years in the federal public service 35 45 6 8 6 0 0 80 14 109
2017 11 to 20 years in the federal public service 43 39 11 6 2 0 0 82 7 120
2017 More than 20 years in the federal public service 37 46 16 0 0 0 0 84 0 31
2014 Less than 3 years in the federal public service 52 33 10 5 0 0 0 85 5 16
2014 3 to 10 years in the federal public service 26 40 20 7 7 0 0 67 13 148
2014 11 to 20 years in the federal public service 42 38 10 7 4 0 0 79 11 100
2014 More than 20 years in the federal public service 41 40 10 0 9 0 0 81 9 32
2011 Less than 3 years in the federal public service 23 52 7 16 3 0 0 75 18 44
2011 3 to 10 years in the federal public service 32 47 8 8 5 0 0 79 13 172
2011 11 to 20 years in the federal public service 37 46 7 7 2 0 0 84 9 53
2011 More than 20 years in the federal public service 41 28 16 10 6 0 0 69 16 32
2008 Less than 3 years in the federal public service 16 65 16 3 0 0 0 81 3 37
2008 3 to 10 years in the federal public service 34 32 17 14 4 0 0 65 18 101
2008 11 to 20 years in the federal public service 27 45 5 18 5 0 0 73 23 22
2008 More than 20 years in the federal public service 38 41 14 3 5 0 0 78 8 37

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 50 5 5 5 0 0 85 10 43
2017 3 to 10 years in the federal public service 44 39 5 9 4 0 0 83 13 109
2017 11 to 20 years in the federal public service 52 33 7 7 2 0 0 85 8 120
2017 More than 20 years in the federal public service 51 46 3 0 0 0 0 97 0 31
2014 Less than 3 years in the federal public service 58 33 5 5 0 0 0 90 5 16
2014 3 to 10 years in the federal public service 35 43 9 9 4 0 0 78 13 148
2014 11 to 20 years in the federal public service 49 36 6 7 3 0 0 84 10 99
2014 More than 20 years in the federal public service 53 34 4 3 6 0 0 87 9 32
2011 Less than 3 years in the federal public service 20 53 13 9 5 0 0 73 14 44
2011 3 to 10 years in the federal public service 37 39 12 5 6 1 0 77 11 172
2011 11 to 20 years in the federal public service 37 54 5 2 2 0 0 91 4 53
2011 More than 20 years in the federal public service 41 38 7 9 3 3 0 81 12 32
2008 Less than 3 years in the federal public service 30 57 8 3 3 0 0 86 5 37
2008 3 to 10 years in the federal public service 31 50 9 6 5 0 0 80 11 101
2008 11 to 20 years in the federal public service 50 36 9 5 0 0 0 86 5 22
2008 More than 20 years in the federal public service 49 35 8 3 5 0 0 84 8 37

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 70 22 3 5 0 0 0 92 5 44
2017 3 to 10 years in the federal public service 50 34 8 7 0 0 1 85 7 109
2017 11 to 20 years in the federal public service 47 37 10 3 2 0 1 85 5 119
2017 More than 20 years in the federal public service 53 36 7 0 3 0 0 90 3 31
2014 Less than 3 years in the federal public service 90 5 5 0 0 0 0 95 0 16
2014 3 to 10 years in the federal public service 51 37 8 3 1 0 0 88 4 148
2014 11 to 20 years in the federal public service 50 35 5 6 2 1 1 87 8 100
2014 More than 20 years in the federal public service 53 29 6 10 3 0 0 81 13 32

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 68 19 3 8 0 1 0 88 8 44
2017 3 to 10 years in the federal public service 42 35 5 16 2 0 0 77 18 109
2017 11 to 20 years in the federal public service 27 36 17 12 8 0 0 63 20 120
2017 More than 20 years in the federal public service 29 43 9 16 4 0 0 72 20 31
2014 Less than 3 years in the federal public service 67 27 0 6 0 0 0 94 6 15
2014 3 to 10 years in the federal public service 39 37 8 9 5 1 0 77 15 148
2014 11 to 20 years in the federal public service 40 31 12 13 4 0 0 71 17 100
2014 More than 20 years in the federal public service 37 31 6 10 16 0 0 69 25 32
2011 Less than 3 years in the federal public service 66 25 2 5 0 2 0 93 5 44
2011 3 to 10 years in the federal public service 44 37 9 8 2 0 0 81 11 171
2011 11 to 20 years in the federal public service 47 37 9 4 4 0 0 83 7 53
2011 More than 20 years in the federal public service 40 38 10 6 6 0 0 78 12 32

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 14 12 9 11 3 17 61 24 44
2017 3 to 10 years in the federal public service 37 24 10 18 6 3 3 64 26 109
2017 11 to 20 years in the federal public service 13 27 19 15 13 1 13 46 33 119
2017 More than 20 years in the federal public service 23 32 0 19 14 0 12 63 37 31
2014 Less than 3 years in the federal public service 46 39 5 0 0 0 10 95 0 16
2014 3 to 10 years in the federal public service 32 24 9 17 11 1 6 60 30 148
2014 11 to 20 years in the federal public service 23 13 17 14 12 2 20 46 33 100
2014 More than 20 years in the federal public service 28 22 0 6 9 3 32 76 24 32
2011 Less than 3 years in the federal public service 50 13 7 14 2 2 12 73 19 44
2011 3 to 10 years in the federal public service 32 26 13 12 9 2 6 63 23 171
2011 11 to 20 years in the federal public service 25 18 5 17 7 0 27 60 33 53
2011 More than 20 years in the federal public service 27 28 12 6 3 0 24 72 12 32
2008 Less than 3 years in the federal public service 35 27 14 11 5 3 5 68 18 37
2008 3 to 10 years in the federal public service 26 24 12 13 14 3 9 56 30 101
2008 11 to 20 years in the federal public service 45 9 9 9 23 0 5 57 33 22
2008 More than 20 years in the federal public service 17 19 11 17 14 3 19 46 39 36

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 45 5 5 4 0 0 86 9 45
2017 3 to 10 years in the federal public service 35 45 11 4 5 0 0 80 9 109
2017 11 to 20 years in the federal public service 31 41 14 8 6 0 0 72 13 120
2017 More than 20 years in the federal public service 34 52 7 4 4 0 0 86 7 31
2014 Less than 3 years in the federal public service 36 54 5 5 0 0 0 90 5 16
2014 3 to 10 years in the federal public service 25 47 12 8 8 0 0 72 16 148
2014 11 to 20 years in the federal public service 37 39 13 7 4 0 0 76 11 100
2014 More than 20 years in the federal public service 37 47 4 3 9 0 0 84 13 32
2011 Less than 3 years in the federal public service 43 36 9 7 5 0 0 79 11 44
2011 3 to 10 years in the federal public service 29 44 14 8 6 0 0 72 14 171
2011 11 to 20 years in the federal public service 37 47 11 4 2 0 0 83 6 53
2011 More than 20 years in the federal public service 38 37 7 9 3 6 0 80 13 32
2008 Less than 3 years in the federal public service 16 68 11 5 0 0 0 84 5 37
2008 3 to 10 years in the federal public service 27 40 10 13 11 0 0 66 24 101
2008 11 to 20 years in the federal public service 27 41 14 18 0 0 0 68 18 22
2008 More than 20 years in the federal public service 22 51 11 8 8 0 0 73 16 37

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 28 7 3 8 0 0 83 10 45
2017 3 to 10 years in the federal public service 28 39 16 9 7 0 1 67 16 109
2017 11 to 20 years in the federal public service 19 34 16 18 12 0 1 54 30 120
2017 More than 20 years in the federal public service 19 42 16 13 10 0 0 61 23 31
2014 Less than 3 years in the federal public service 70 24 6 0 0 0 0 94 0 16
2014 3 to 10 years in the federal public service 28 42 17 8 6 0 0 69 14 147
2014 11 to 20 years in the federal public service 32 37 14 8 8 1 0 70 16 100
2014 More than 20 years in the federal public service 25 44 15 10 6 0 0 69 16 32
2011 Less than 3 years in the federal public service 41 34 11 11 3 0 0 75 14 44
2011 3 to 10 years in the federal public service 28 38 14 14 6 0 0 66 19 172
2011 11 to 20 years in the federal public service 44 31 15 8 2 0 0 76 9 53
2011 More than 20 years in the federal public service 31 29 25 6 6 3 0 62 13 32

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 48 8 6 2 0 0 84 8 45
2017 3 to 10 years in the federal public service 22 37 19 17 4 0 0 59 22 109
2017 11 to 20 years in the federal public service 20 42 10 19 9 0 0 62 28 120
2017 More than 20 years in the federal public service 35 34 9 14 7 0 0 70 21 31

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 68 26 0 6 0 0 0 94 6 45
2017 3 to 10 years in the federal public service 38 47 10 5 0 0 0 85 5 109
2017 11 to 20 years in the federal public service 45 40 7 4 4 0 0 84 8 119
2017 More than 20 years in the federal public service 54 32 7 4 4 0 0 86 7 31
2014 Less than 3 years in the federal public service 61 39 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 39 41 15 3 1 0 0 81 4 148
2014 11 to 20 years in the federal public service 52 33 9 4 2 1 0 85 6 100
2014 More than 20 years in the federal public service 62 29 6 0 3 0 0 91 3 32
2011 Less than 3 years in the federal public service 43 44 2 4 7 0 0 86 11 44
2011 3 to 10 years in the federal public service 40 44 8 4 3 1 0 85 7 172
2011 11 to 20 years in the federal public service 57 39 4 0 0 0 0 96 0 53
2011 More than 20 years in the federal public service 60 31 6 0 0 3 0 94 0 32
2008 Less than 3 years in the federal public service 38 43 16 0 3 0 0 81 3 37
2008 3 to 10 years in the federal public service 49 27 7 10 8 0 0 75 18 101
2008 11 to 20 years in the federal public service 50 23 18 9 0 0 0 73 9 22
2008 More than 20 years in the federal public service 46 41 3 3 8 0 0 86 11 37

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 29 8 2 6 0 0 84 8 45
2017 3 to 10 years in the federal public service 29 43 13 11 5 0 0 72 15 108
2017 11 to 20 years in the federal public service 22 42 13 9 13 0 0 64 23 120
2017 More than 20 years in the federal public service 29 41 13 10 7 0 0 71 17 31

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 36 5 0 4 0 0 91 4 45
2017 3 to 10 years in the federal public service 52 35 8 4 2 0 0 86 6 108
2017 11 to 20 years in the federal public service 43 44 8 5 1 0 0 87 6 120
2017 More than 20 years in the federal public service 47 46 0 7 0 0 0 93 7 31
2014 Less than 3 years in the federal public service 65 35 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 44 39 10 3 3 0 0 84 6 148
2014 11 to 20 years in the federal public service 67 19 13 2 0 0 0 85 2 100
2014 More than 20 years in the federal public service 71 19 7 0 3 0 0 90 3 32
2011 Less than 3 years in the federal public service 52 39 2 4 2 0 0 91 7 44
2011 3 to 10 years in the federal public service 46 43 7 2 2 0 0 89 4 172
2011 11 to 20 years in the federal public service 64 30 4 2 0 0 0 95 2 53
2011 More than 20 years in the federal public service 62 25 12 0 0 0 0 88 0 32

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 30 9 3 6 0 0 82 9 45
2017 3 to 10 years in the federal public service 31 44 15 5 6 0 0 74 10 108
2017 11 to 20 years in the federal public service 34 40 9 13 4 0 0 74 17 120
2017 More than 20 years in the federal public service 34 45 10 7 0 4 0 82 7 31
2014 Less than 3 years in the federal public service 75 14 11 0 0 0 0 89 0 16
2014 3 to 10 years in the federal public service 25 46 12 10 4 2 0 73 15 148
2014 11 to 20 years in the federal public service 31 48 11 8 3 0 0 79 11 100
2014 More than 20 years in the federal public service 43 29 9 9 9 0 0 72 19 32
2011 Less than 3 years in the federal public service 43 46 4 7 0 0 0 89 7 44
2011 3 to 10 years in the federal public service 33 39 11 10 6 0 0 73 16 172
2011 11 to 20 years in the federal public service 53 38 7 2 0 0 0 91 2 53
2011 More than 20 years in the federal public service 31 38 15 3 9 0 3 72 13 32

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 29 3 3 6 0 0 87 9 45
2017 3 to 10 years in the federal public service 33 39 16 7 4 0 0 73 11 108
2017 11 to 20 years in the federal public service 34 35 13 12 7 0 0 68 19 120
2017 More than 20 years in the federal public service 21 52 13 10 4 0 0 73 14 31
2014 Less than 3 years in the federal public service 61 24 15 0 0 0 0 85 0 16
2014 3 to 10 years in the federal public service 30 44 12 7 7 1 0 74 14 148
2014 11 to 20 years in the federal public service 40 36 12 10 2 0 0 76 12 100
2014 More than 20 years in the federal public service 34 44 6 10 6 0 0 78 16 32

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 22 11 3 4 0 0 81 8 45
2017 3 to 10 years in the federal public service 31 45 13 7 4 0 0 77 11 108
2017 11 to 20 years in the federal public service 31 31 14 14 9 0 0 63 23 120
2017 More than 20 years in the federal public service 38 41 10 3 7 0 0 80 10 31
2014 Less than 3 years in the federal public service 65 29 6 0 0 0 0 94 0 16
2014 3 to 10 years in the federal public service 34 49 9 5 3 1 0 84 8 148
2014 11 to 20 years in the federal public service 38 36 18 7 1 0 0 74 8 99
2014 More than 20 years in the federal public service 43 32 9 6 9 0 0 75 16 32
2011 Less than 3 years in the federal public service 53 36 7 4 0 0 0 89 4 44
2011 3 to 10 years in the federal public service 34 47 12 3 5 1 0 81 8 172
2011 11 to 20 years in the federal public service 53 23 15 5 2 0 2 78 7 53
2011 More than 20 years in the federal public service 51 28 9 6 3 3 0 81 9 32

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 57 32 5 2 4 0 0 89 6 45
2017 3 to 10 years in the federal public service 28 46 14 8 4 0 0 74 11 107
2017 11 to 20 years in the federal public service 34 40 14 8 4 0 0 73 12 120
2017 More than 20 years in the federal public service 42 37 7 10 0 4 0 82 11 31
2014 Less than 3 years in the federal public service 64 20 16 0 0 0 0 84 0 16
2014 3 to 10 years in the federal public service 30 47 12 6 5 0 0 76 12 148
2014 11 to 20 years in the federal public service 40 43 12 4 1 0 0 83 5 100
2014 More than 20 years in the federal public service 52 26 13 3 6 0 0 78 9 32
2011 Less than 3 years in the federal public service 57 37 4 2 0 0 0 93 2 44
2011 3 to 10 years in the federal public service 38 41 12 6 3 0 0 79 9 171
2011 11 to 20 years in the federal public service 46 47 5 0 2 0 0 93 2 53
2011 More than 20 years in the federal public service 38 41 6 6 3 3 3 84 10 32
2008 Less than 3 years in the federal public service 32 57 11 0 0 0 0 89 0 37
2008 3 to 10 years in the federal public service 37 34 13 8 9 0 0 70 17 101
2008 11 to 20 years in the federal public service 41 32 9 18 0 0 0 73 18 22
2008 More than 20 years in the federal public service 27 54 8 3 8 0 0 81 11 37

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 45 10 0 0 0 0 90 0 45
2017 3 to 10 years in the federal public service 31 35 22 9 2 1 0 67 11 109
2017 11 to 20 years in the federal public service 15 31 30 10 14 0 0 47 24 120
2017 More than 20 years in the federal public service 27 29 13 22 10 0 0 56 31 31
2014 Less than 3 years in the federal public service 74 15 11 0 0 0 0 89 0 16
2014 3 to 10 years in the federal public service 40 37 14 5 3 0 1 78 8 148
2014 11 to 20 years in the federal public service 26 26 23 16 10 0 0 52 26 100
2014 More than 20 years in the federal public service 44 16 9 15 16 0 0 59 31 32
2011 Less than 3 years in the federal public service 50 36 12 2 0 0 0 86 2 44
2011 3 to 10 years in the federal public service 35 41 15 7 2 1 0 76 9 170
2011 11 to 20 years in the federal public service 28 38 23 10 2 0 0 65 12 53
2011 More than 20 years in the federal public service 21 40 20 6 13 0 0 61 19 32
2008 Less than 3 years in the federal public service 43 32 14 8 3 0 0 76 11 37
2008 3 to 10 years in the federal public service 32 43 16 8 2 0 0 74 10 101
2008 11 to 20 years in the federal public service 32 32 0 23 14 0 0 64 36 22
2008 More than 20 years in the federal public service 27 32 14 16 8 0 3 61 25 37

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 15 9 33 27 6 0 9 36 27 45
2017 3 to 10 years in the federal public service 12 24 38 16 7 3 2 23 37 108
2017 11 to 20 years in the federal public service 14 33 37 11 3 0 1 15 48 120
2017 More than 20 years in the federal public service 17 17 32 21 4 0 10 27 38 31
2014 Less than 3 years in the federal public service 0 10 30 20 27 14 0 54 12 16
2014 3 to 10 years in the federal public service 11 20 40 20 7 1 1 28 31 148
2014 11 to 20 years in the federal public service 14 21 39 19 6 0 1 25 35 100
2014 More than 20 years in the federal public service 15 19 53 9 3 0 0 12 34 32
2011 Less than 3 years in the federal public service 4 22 44 18 12 0 0 30 27 44
2011 3 to 10 years in the federal public service 9 23 41 16 7 1 2 24 33 170
2011 11 to 20 years in the federal public service 6 11 47 25 11 0 0 36 17 53
2011 More than 20 years in the federal public service 9 15 48 19 9 0 0 28 24 32
2008 Less than 3 years in the federal public service 11 24 43 19 0 3 0 19 36 37
2008 3 to 10 years in the federal public service 17 18 38 18 7 0 3 26 36 101
2008 11 to 20 years in the federal public service 23 27 27 9 9 0 5 19 52 22
2008 More than 20 years in the federal public service 14 38 38 3 0 0 8 3 56 37

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 8 8 19 26 22 2 14 57 20 45
2017 3 to 10 years in the federal public service 14 29 31 13 11 2 1 25 44 109
2017 11 to 20 years in the federal public service 17 32 32 10 6 2 2 17 50 120
2017 More than 20 years in the federal public service 10 17 29 23 7 7 7 34 32 30
2014 Less than 3 years in the federal public service 0 6 5 38 32 14 5 86 7 16
2014 3 to 10 years in the federal public service 9 16 29 24 18 2 3 43 26 148
2014 11 to 20 years in the federal public service 7 21 38 21 10 1 2 32 29 100
2014 More than 20 years in the federal public service 12 9 60 12 6 0 0 18 22 32
2011 Less than 3 years in the federal public service 2 16 25 20 25 3 9 51 21 44
2011 3 to 10 years in the federal public service 4 12 28 30 19 5 2 53 17 171
2011 11 to 20 years in the federal public service 2 13 34 36 15 0 0 51 14 53
2011 More than 20 years in the federal public service 6 9 34 26 16 6 3 46 17 32
2008 Less than 3 years in the federal public service 5 11 43 19 16 5 0 37 17 37
2008 3 to 10 years in the federal public service 10 28 22 24 15 0 2 39 38 101
2008 11 to 20 years in the federal public service 9 32 27 14 14 0 5 29 43 22
2008 More than 20 years in the federal public service 16 24 38 11 8 0 3 19 42 37

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 7 22 27 24 10 0 10 38 32 45
2017 3 to 10 years in the federal public service 13 18 35 23 8 0 3 32 32 108
2017 11 to 20 years in the federal public service 14 26 33 18 6 1 2 25 42 120
2017 More than 20 years in the federal public service 13 27 39 12 6 0 3 19 41 31
2014 Less than 3 years in the federal public service 0 31 33 5 18 14 0 26 36 16
2014 3 to 10 years in the federal public service 18 30 33 13 5 0 1 18 48 148
2014 11 to 20 years in the federal public service 18 26 31 15 10 0 1 25 44 100
2014 More than 20 years in the federal public service 15 41 28 3 9 0 3 13 59 32
2011 Less than 3 years in the federal public service 11 25 27 23 9 3 2 34 38 44
2011 3 to 10 years in the federal public service 9 19 36 22 8 2 3 32 30 171
2011 11 to 20 years in the federal public service 5 17 23 40 15 0 0 55 22 53
2011 More than 20 years in the federal public service 12 10 28 31 16 0 3 48 23 32
2008 Less than 3 years in the federal public service 24 19 24 14 5 11 3 22 50 37
2008 3 to 10 years in the federal public service 12 19 38 19 7 1 5 27 33 101
2008 11 to 20 years in the federal public service 10 14 24 38 10 0 5 50 25 21
2008 More than 20 years in the federal public service 16 8 46 16 8 0 5 26 26 37

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 3 10 30 21 24 0 10 51 15 45
2017 3 to 10 years in the federal public service 8 32 25 23 9 0 3 33 41 105
2017 11 to 20 years in the federal public service 20 33 30 12 4 0 1 16 53 118
2017 More than 20 years in the federal public service 10 33 35 12 7 0 3 20 44 31
2014 Less than 3 years in the federal public service 0 11 20 23 38 9 0 67 12 16
2014 3 to 10 years in the federal public service 6 24 34 27 7 1 1 34 30 145
2014 11 to 20 years in the federal public service 16 22 34 21 6 0 1 27 39 100
2014 More than 20 years in the federal public service 13 9 59 13 3 0 3 17 23 32
2011 Less than 3 years in the federal public service 0 7 45 32 11 3 2 46 7 44
2011 3 to 10 years in the federal public service 7 12 42 26 9 2 2 37 20 170
2011 11 to 20 years in the federal public service 4 13 52 21 12 0 0 32 16 53
2011 More than 20 years in the federal public service 6 16 48 21 9 0 0 30 22 32
2008 Less than 3 years in the federal public service 11 19 27 22 16 3 3 40 31 37
2008 3 to 10 years in the federal public service 5 25 34 27 8 0 2 35 30 101
2008 11 to 20 years in the federal public service 9 23 36 27 0 5 0 29 33 22
2008 More than 20 years in the federal public service 14 19 41 22 3 0 3 25 33 37

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 7 14 24 27 16 2 10 49 24 45
2017 3 to 10 years in the federal public service 14 33 21 19 10 2 2 30 48 108
2017 11 to 20 years in the federal public service 32 19 30 10 3 0 6 14 54 119
2017 More than 20 years in the federal public service 23 15 29 15 7 4 6 25 43 31
2014 Less than 3 years in the federal public service 0 6 14 19 42 14 5 75 7 16
2014 3 to 10 years in the federal public service 12 21 31 23 10 1 2 34 35 147
2014 11 to 20 years in the federal public service 21 19 30 20 7 1 2 28 41 100
2014 More than 20 years in the federal public service 9 50 26 12 3 0 0 15 59 32
2011 Less than 3 years in the federal public service 2 14 34 25 20 3 2 48 17 44
2011 3 to 10 years in the federal public service 8 17 35 22 13 2 3 37 26 172
2011 11 to 20 years in the federal public service 7 15 32 31 11 2 2 44 23 53
2011 More than 20 years in the federal public service 12 22 19 34 7 3 4 44 36 32
2008 Less than 3 years in the federal public service 5 22 27 27 8 8 3 39 30 37
2008 3 to 10 years in the federal public service 12 20 28 22 14 1 3 38 33 100
2008 11 to 20 years in the federal public service 14 18 36 27 0 0 5 29 33 22
2008 More than 20 years in the federal public service 22 19 41 8 8 0 3 17 42 37

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 21 29 12 15 10 2 12 28 58 45
2017 3 to 10 years in the federal public service 27 24 25 11 10 2 1 21 52 107
2017 11 to 20 years in the federal public service 34 28 21 7 3 2 4 11 66 120
2017 More than 20 years in the federal public service 32 36 16 6 4 0 6 11 72 31
2014 Less than 3 years in the federal public service 0 6 0 24 51 14 5 93 7 16
2014 3 to 10 years in the federal public service 6 17 30 29 10 3 6 42 25 147
2014 11 to 20 years in the federal public service 9 23 34 16 15 1 3 32 33 100
2014 More than 20 years in the federal public service 15 19 37 25 3 0 0 28 35 32
2011 Less than 3 years in the federal public service 9 18 27 16 18 4 7 39 31 44
2011 3 to 10 years in the federal public service 7 13 27 26 19 3 4 48 22 171
2011 11 to 20 years in the federal public service 0 15 27 40 15 0 4 57 15 53
2011 More than 20 years in the federal public service 6 22 13 44 10 0 6 57 30 32
2008 Less than 3 years in the federal public service 16 27 35 19 3 0 0 22 43 37
2008 3 to 10 years in the federal public service 21 30 19 20 6 2 3 27 53 101
2008 11 to 20 years in the federal public service 18 32 27 9 9 0 5 19 52 22
2008 More than 20 years in the federal public service 11 38 27 19 0 0 5 20 51 37

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 8 16 22 33 5 3 12 45 29 45
2017 3 to 10 years in the federal public service 9 21 39 20 6 3 2 27 32 108
2017 11 to 20 years in the federal public service 20 27 35 11 5 0 3 16 48 119
2017 More than 20 years in the federal public service 13 13 46 15 3 6 3 20 29 31
2014 Less than 3 years in the federal public service 0 10 26 14 32 19 0 57 12 16
2014 3 to 10 years in the federal public service 13 20 39 18 8 0 2 27 34 148
2014 11 to 20 years in the federal public service 20 18 38 15 8 1 0 23 39 100
2014 More than 20 years in the federal public service 19 22 31 22 3 4 0 26 42 32
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 81 16 2 2 0 0 0 97 2 45
2017 3 to 10 years in the federal public service 70 19 3 5 3 0 0 89 8 109
2017 11 to 20 years in the federal public service 72 18 5 4 1 0 0 90 5 120
2017 More than 20 years in the federal public service 61 33 3 3 0 0 0 94 3 31
2014 Less than 3 years in the federal public service 75 25 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 70 19 3 8 1 0 0 88 9 148
2014 11 to 20 years in the federal public service 74 20 5 2 0 0 0 93 2 100
2014 More than 20 years in the federal public service 74 17 0 6 3 0 0 91 9 32
2011 Less than 3 years in the federal public service 73 16 7 2 2 0 0 89 4 44
2011 3 to 10 years in the federal public service 67 24 4 4 1 1 0 91 5 172
2011 11 to 20 years in the federal public service 81 15 4 0 0 0 0 96 0 53
2011 More than 20 years in the federal public service 66 19 3 12 0 0 0 85 12 32
2008 Less than 3 years in the federal public service 62 27 0 5 3 3 0 92 8 37
2008 3 to 10 years in the federal public service 71 18 4 5 0 1 1 91 5 101
2008 11 to 20 years in the federal public service 82 9 0 9 0 0 0 91 9 22
2008 More than 20 years in the federal public service 68 27 3 0 3 0 0 95 3 37

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 47 14 10 7 8 6 7 71 17 44
2017 3 to 10 years in the federal public service 31 20 11 11 5 11 10 65 21 109
2017 11 to 20 years in the federal public service 28 33 19 9 4 3 4 65 14 120
2017 More than 20 years in the federal public service 25 35 23 4 4 3 7 67 8 31
2014 Less than 3 years in the federal public service 65 21 0 0 0 5 10 100 0 16
2014 3 to 10 years in the federal public service 33 27 14 14 4 4 5 65 19 148
2014 11 to 20 years in the federal public service 39 26 12 11 5 2 5 70 17 100
2014 More than 20 years in the federal public service 34 28 16 0 12 7 3 69 14 32

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 66 21 3 4 6 0 0 87 10 45
2017 3 to 10 years in the federal public service 48 34 9 7 1 1 0 83 8 109
2017 11 to 20 years in the federal public service 43 38 10 6 2 1 0 82 8 120
2017 More than 20 years in the federal public service 44 40 9 4 4 0 0 84 7 31
2014 Less than 3 years in the federal public service 70 26 5 0 0 0 0 95 0 16
2014 3 to 10 years in the federal public service 40 34 9 10 4 1 2 77 14 148
2014 11 to 20 years in the federal public service 52 23 12 10 4 0 0 75 14 100
2014 More than 20 years in the federal public service 53 29 9 0 9 0 0 81 9 32

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 24 11 7 5 2 0 77 12 45
2017 3 to 10 years in the federal public service 37 42 8 8 4 1 0 80 12 108
2017 11 to 20 years in the federal public service 33 43 8 11 5 1 0 77 16 120
2017 More than 20 years in the federal public service 18 57 7 13 0 4 0 79 14 31
2014 Less than 3 years in the federal public service 56 33 6 0 5 0 0 89 5 16
2014 3 to 10 years in the federal public service 34 43 10 7 2 1 3 80 10 149
2014 11 to 20 years in the federal public service 44 35 9 8 1 0 3 82 9 100
2014 More than 20 years in the federal public service 31 54 3 6 6 0 0 85 12 32
2011 Less than 3 years in the federal public service 35 53 0 7 2 3 0 91 9 43
2011 3 to 10 years in the federal public service 32 36 14 7 9 1 1 70 16 172
2011 11 to 20 years in the federal public service 37 45 5 7 5 0 0 82 13 53
2011 More than 20 years in the federal public service 35 46 6 4 6 3 0 84 10 32
2008 Less than 3 years in the federal public service 38 46 3 11 0 3 0 86 11 37
2008 3 to 10 years in the federal public service 35 35 8 14 5 4 0 72 20 101
2008 11 to 20 years in the federal public service 27 41 18 9 0 5 0 71 10 22
2008 More than 20 years in the federal public service 43 30 11 14 3 0 0 73 16 37

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 17 18 5 1 13 0 73 7 45
2017 3 to 10 years in the federal public service 29 35 9 7 4 15 0 75 14 109
2017 11 to 20 years in the federal public service 34 36 6 11 7 5 2 75 19 119
2017 More than 20 years in the federal public service 31 48 7 7 3 4 0 83 11 31
2014 Less than 3 years in the federal public service 65 10 5 0 11 5 5 83 12 16
2014 3 to 10 years in the federal public service 27 31 17 8 7 7 2 65 16 149
2014 11 to 20 years in the federal public service 44 21 12 13 4 5 2 69 18 100
2014 More than 20 years in the federal public service 50 15 10 13 9 4 0 68 22 32
2011 Less than 3 years in the federal public service 37 25 9 9 2 17 0 75 14 43
2011 3 to 10 years in the federal public service 30 27 15 10 11 6 1 62 22 172
2011 11 to 20 years in the federal public service 44 37 7 6 4 2 0 83 10 53
2011 More than 20 years in the federal public service 38 38 6 6 6 6 0 81 13 32
2008 Less than 3 years in the federal public service 35 35 14 3 0 14 0 81 3 37
2008 3 to 10 years in the federal public service 32 31 15 9 6 8 0 68 16 101
2008 11 to 20 years in the federal public service 36 32 9 9 9 5 0 71 19 22
2008 More than 20 years in the federal public service 49 35 5 5 5 0 0 84 11 37

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 23 20 16 5 2 30 3 66 10 45
2017 3 to 10 years in the federal public service 15 15 16 10 10 27 7 46 30 109
2017 11 to 20 years in the federal public service 8 31 24 14 8 14 2 46 26 120
2017 More than 20 years in the federal public service 19 26 25 3 10 13 3 54 16 31
2014 Less than 3 years in the federal public service 46 18 5 0 16 10 5 76 18 16
2014 3 to 10 years in the federal public service 10 19 26 14 9 18 4 37 30 149
2014 11 to 20 years in the federal public service 19 25 18 18 6 10 4 50 28 100
2014 More than 20 years in the federal public service 19 44 9 6 3 12 7 77 11 32

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 76 13 2 4 6 0 0 89 10 45
2017 3 to 10 years in the federal public service 48 36 8 5 3 0 0 85 7 109
2017 11 to 20 years in the federal public service 42 43 5 10 0 0 0 85 10 120
2017 More than 20 years in the federal public service 44 48 4 4 0 0 0 93 4 31
2014 Less than 3 years in the federal public service 79 21 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 46 39 7 5 2 0 1 86 7 149
2014 11 to 20 years in the federal public service 53 29 10 7 1 0 0 82 8 100
2014 More than 20 years in the federal public service 56 29 6 3 6 0 0 84 10 32
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 72 17 2 2 8 0 0 89 9 45
2017 3 to 10 years in the federal public service 33 45 11 4 6 1 0 79 10 109
2017 11 to 20 years in the federal public service 32 37 9 13 6 1 1 71 19 120
2017 More than 20 years in the federal public service 32 42 16 6 4 0 0 74 10 31
2014 Less than 3 years in the federal public service 75 19 6 0 0 0 0 94 0 16
2014 3 to 10 years in the federal public service 36 45 9 5 3 2 0 83 8 149
2014 11 to 20 years in the federal public service 38 32 17 8 3 1 1 71 11 100
2014 More than 20 years in the federal public service 49 23 6 16 6 0 0 72 22 32
2011 Less than 3 years in the federal public service 43 41 4 7 3 3 0 86 9 44
2011 3 to 10 years in the federal public service 34 34 12 9 10 1 1 69 19 172
2011 11 to 20 years in the federal public service 42 36 11 9 2 0 0 78 11 53
2011 More than 20 years in the federal public service 31 39 9 15 6 0 0 70 21 32
2008 Less than 3 years in the federal public service 59 24 5 5 3 3 0 86 8 37
2008 3 to 10 years in the federal public service 41 30 11 8 10 1 0 71 18 101
2008 11 to 20 years in the federal public service 23 45 14 14 5 0 0 68 18 22
2008 More than 20 years in the federal public service 27 41 14 5 14 0 0 68 19 37

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 76 13 2 3 6 0 0 89 9 45
2017 3 to 10 years in the federal public service 57 25 10 3 2 4 0 85 5 109
2017 11 to 20 years in the federal public service 38 30 17 8 4 2 1 71 13 120
2017 More than 20 years in the federal public service 39 38 13 3 4 3 0 79 7 31
2014 Less than 3 years in the federal public service 89 11 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 49 29 8 3 5 5 0 83 8 149
2014 11 to 20 years in the federal public service 49 24 15 5 3 2 2 76 8 100
2014 More than 20 years in the federal public service 59 19 9 3 9 0 0 78 13 32
2011 Less than 3 years in the federal public service 52 34 7 2 0 5 0 90 2 44
2011 3 to 10 years in the federal public service 39 29 12 9 12 0 0 68 20 172
2011 11 to 20 years in the federal public service 55 26 13 2 2 2 0 83 4 53
2011 More than 20 years in the federal public service 41 28 9 12 6 0 3 72 19 32
2008 Less than 3 years in the federal public service 46 27 19 5 3 0 0 73 8 37
2008 3 to 10 years in the federal public service 47 22 6 12 9 5 0 72 22 101
2008 11 to 20 years in the federal public service 36 32 5 14 9 5 0 71 24 22
2008 More than 20 years in the federal public service 30 43 14 3 5 5 0 77 9 37

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 76 10 3 5 6 0 0 86 11 45
2017 3 to 10 years in the federal public service 49 34 8 4 4 1 0 84 7 108
2017 11 to 20 years in the federal public service 41 34 9 10 5 0 1 76 15 120
2017 More than 20 years in the federal public service 42 39 12 3 4 0 0 81 7 31
2014 Less than 3 years in the federal public service 89 11 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 48 30 11 3 4 3 1 81 8 149
2014 11 to 20 years in the federal public service 49 30 10 9 3 0 0 79 12 100
2014 More than 20 years in the federal public service 43 31 6 10 10 0 0 75 19 32
2011 Less than 3 years in the federal public service 47 34 4 7 5 3 0 84 12 44
2011 3 to 10 years in the federal public service 32 37 7 14 10 0 0 69 24 172
2011 11 to 20 years in the federal public service 47 27 13 8 4 2 0 76 11 53
2011 More than 20 years in the federal public service 38 35 6 9 9 3 0 75 19 32
2008 Less than 3 years in the federal public service 57 27 8 5 3 0 0 84 8 37
2008 3 to 10 years in the federal public service 45 25 6 13 11 1 0 70 24 101
2008 11 to 20 years in the federal public service 32 32 9 18 5 5 0 67 24 22
2008 More than 20 years in the federal public service 38 35 5 8 14 0 0 73 22 37

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 93 5 0 0 0 0 2 100 0 45
2017 3 to 10 years in the federal public service 81 14 3 1 2 0 0 95 3 109
2017 11 to 20 years in the federal public service 79 12 4 2 2 0 1 92 4 120
2017 More than 20 years in the federal public service 74 24 3 0 0 0 0 97 0 31
2014 Less than 3 years in the federal public service 94 6 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 79 14 4 0 2 0 0 94 2 149
2014 11 to 20 years in the federal public service 81 12 4 2 0 0 1 94 2 100
2014 More than 20 years in the federal public service 84 10 3 3 0 0 0 94 3 32
2011 Less than 3 years in the federal public service 79 12 5 2 0 3 0 93 2 43
2011 3 to 10 years in the federal public service 78 17 2 1 1 0 1 96 2 172
2011 11 to 20 years in the federal public service 85 11 4 0 0 0 0 96 0 53
2011 More than 20 years in the federal public service 73 21 0 0 3 0 3 97 3 32
2008 Less than 3 years in the federal public service 84 11 0 3 3 0 0 95 5 37
2008 3 to 10 years in the federal public service 81 11 3 3 2 0 0 92 5 101
2008 11 to 20 years in the federal public service 77 14 0 5 0 0 5 95 5 22
2008 More than 20 years in the federal public service 78 16 5 0 0 0 0 95 0 37

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 60 14 10 5 2 2 9 82 7 45
2017 3 to 10 years in the federal public service 53 26 7 5 3 3 4 84 8 109
2017 11 to 20 years in the federal public service 50 29 6 8 2 3 3 84 11 119
2017 More than 20 years in the federal public service 38 33 16 4 3 0 6 76 7 31
2014 Less than 3 years in the federal public service 74 15 0 0 6 0 5 94 6 16
2014 3 to 10 years in the federal public service 46 25 13 3 5 5 5 78 8 149
2014 11 to 20 years in the federal public service 43 26 12 5 3 7 4 78 9 100
2014 More than 20 years in the federal public service 44 28 6 3 6 3 10 82 11 32
2011 Less than 3 years in the federal public service 46 30 11 4 3 4 2 81 8 44
2011 3 to 10 years in the federal public service 39 29 12 7 8 4 1 71 16 172
2011 11 to 20 years in the federal public service 43 29 11 12 2 0 4 75 14 53
2011 More than 20 years in the federal public service 40 19 13 6 9 4 10 68 18 32

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 73 12 3 3 4 4 0 88 8 45
2017 3 to 10 years in the federal public service 63 24 5 1 3 5 0 91 5 109
2017 11 to 20 years in the federal public service 51 27 9 7 3 1 1 80 11 120
2017 More than 20 years in the federal public service 43 41 13 0 3 0 0 84 3 31

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 76 13 3 0 4 2 2 92 5 45
2017 3 to 10 years in the federal public service 66 19 9 1 4 2 0 86 5 109
2017 11 to 20 years in the federal public service 53 22 11 6 4 3 1 78 10 120
2017 More than 20 years in the federal public service 42 45 6 4 3 0 0 87 7 31

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 76 10 7 3 4 0 0 86 7 45
2017 3 to 10 years in the federal public service 60 21 10 4 4 1 0 82 8 109
2017 11 to 20 years in the federal public service 42 29 11 10 7 0 1 73 17 120
2017 More than 20 years in the federal public service 48 31 11 7 3 0 0 79 10 31
2014 Less than 3 years in the federal public service 84 5 11 0 0 0 0 89 0 16
2014 3 to 10 years in the federal public service 47 35 9 5 3 1 0 83 8 149
2014 11 to 20 years in the federal public service 51 27 13 4 4 0 1 79 8 100
2014 More than 20 years in the federal public service 56 19 6 6 13 0 0 75 19 32
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 3 to 10 years in the federal public service 18 33 12 12 0 7 19 68 17 16
2017 11 to 20 years in the federal public service 17 41 7 8 7 8 12 73 19 58
2017 More than 20 years in the federal public service 5 67 12 5 0 0 11 80 6 18
2014 3 to 10 years in the federal public service 14 38 10 14 4 0 21 65 22 22
2014 11 to 20 years in the federal public service 28 32 17 8 6 6 4 66 15 51
2014 More than 20 years in the federal public service 50 29 8 4 4 4 0 83 9 24

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 28 9 4 2 2 0 85 5 45
2017 3 to 10 years in the federal public service 28 41 12 11 5 3 0 71 16 109
2017 11 to 20 years in the federal public service 25 32 21 11 8 3 1 59 20 120
2017 More than 20 years in the federal public service 25 51 12 3 3 6 0 80 7 31
2014 Less than 3 years in the federal public service 61 24 11 0 0 5 0 89 0 16
2014 3 to 10 years in the federal public service 23 41 16 8 4 7 1 70 13 149
2014 11 to 20 years in the federal public service 25 38 14 11 6 6 0 67 18 100
2014 More than 20 years in the federal public service 28 43 6 6 9 7 0 77 17 32
2011 Less than 3 years in the federal public service 39 41 4 7 2 7 0 86 10 44
2011 3 to 10 years in the federal public service 19 35 18 12 10 6 1 58 24 171
2011 11 to 20 years in the federal public service 27 34 20 11 5 2 0 62 17 53
2011 More than 20 years in the federal public service 16 59 12 3 9 0 0 76 12 32

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 29 11 7 3 0 0 79 10 45
2017 3 to 10 years in the federal public service 25 39 15 13 7 1 0 65 21 109
2017 11 to 20 years in the federal public service 24 24 22 15 12 1 1 49 28 120
2017 More than 20 years in the federal public service 15 55 6 10 6 7 0 76 18 31
2014 Less than 3 years in the federal public service 54 35 11 0 0 0 0 89 0 15
2014 3 to 10 years in the federal public service 23 38 20 11 6 1 1 63 17 149
2014 11 to 20 years in the federal public service 21 37 21 13 6 3 0 60 19 100
2014 More than 20 years in the federal public service 31 47 6 10 6 0 0 78 16 32
2011 Less than 3 years in the federal public service 34 50 9 2 2 2 0 86 5 44
2011 3 to 10 years in the federal public service 26 35 17 12 6 3 1 63 19 172
2011 11 to 20 years in the federal public service 39 33 13 13 2 0 0 72 15 53
2011 More than 20 years in the federal public service 25 41 9 10 12 3 0 68 23 32
2008 Less than 3 years in the federal public service 35 32 16 11 0 5 0 71 11 37
2008 3 to 10 years in the federal public service 31 29 16 12 11 2 0 61 23 101
2008 11 to 20 years in the federal public service 23 36 9 23 5 5 0 62 29 22
2008 More than 20 years in the federal public service 16 59 11 11 3 0 0 76 14 37

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 31 17 3 3 0 0 76 7 45
2017 3 to 10 years in the federal public service 21 32 19 20 6 2 0 54 27 109
2017 11 to 20 years in the federal public service 12 29 25 17 14 2 1 42 32 120
2017 More than 20 years in the federal public service 10 57 19 7 3 4 0 70 10 31
2014 Less than 3 years in the federal public service 51 38 11 0 0 0 0 89 0 16
2014 3 to 10 years in the federal public service 14 44 19 14 7 3 1 60 21 149
2014 11 to 20 years in the federal public service 15 35 19 21 6 4 0 52 28 100
2014 More than 20 years in the federal public service 22 53 7 10 9 0 0 74 19 32
2011 Less than 3 years in the federal public service 27 52 16 2 0 2 0 82 2 44
2011 3 to 10 years in the federal public service 22 38 18 12 5 5 0 64 17 172
2011 11 to 20 years in the federal public service 34 43 14 4 2 4 0 79 6 53
2011 More than 20 years in the federal public service 29 38 21 9 0 3 0 69 9 32
2008 Less than 3 years in the federal public service 22 32 22 11 3 11 0 61 15 37
2008 3 to 10 years in the federal public service 17 38 15 19 9 3 0 56 29 101
2008 11 to 20 years in the federal public service 14 41 18 9 9 9 0 60 20 22
2008 More than 20 years in the federal public service 14 54 14 11 8 0 0 68 19 37

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 29 11 2 7 0 0 80 8 45
2017 3 to 10 years in the federal public service 27 32 10 18 8 6 0 62 27 109
2017 11 to 20 years in the federal public service 18 26 14 20 19 2 1 45 40 120
2017 More than 20 years in the federal public service 21 45 9 10 10 4 0 69 21 31
2014 Less than 3 years in the federal public service 47 42 6 0 0 5 0 94 0 16
2014 3 to 10 years in the federal public service 16 30 22 17 8 5 1 50 26 149
2014 11 to 20 years in the federal public service 19 33 19 14 8 8 0 56 24 100
2014 More than 20 years in the federal public service 25 38 12 13 9 3 0 65 23 32
2011 Less than 3 years in the federal public service 34 36 11 7 2 9 0 78 10 44
2011 3 to 10 years in the federal public service 23 35 19 10 8 5 0 61 19 172
2011 11 to 20 years in the federal public service 32 37 10 11 5 5 0 73 17 53
2011 More than 20 years in the federal public service 28 38 12 9 6 6 0 71 16 32
2008 Less than 3 years in the federal public service 27 27 27 8 3 8 0 59 12 37
2008 3 to 10 years in the federal public service 15 42 15 10 13 6 0 60 24 101
2008 11 to 20 years in the federal public service 9 23 23 32 5 9 0 35 40 22
2008 More than 20 years in the federal public service 14 54 8 14 5 5 0 71 20 37

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 33 14 7 3 0 0 77 10 45
2017 3 to 10 years in the federal public service 25 36 22 12 4 1 0 62 16 109
2017 11 to 20 years in the federal public service 15 43 21 12 7 1 1 59 20 120
2017 More than 20 years in the federal public service 19 48 13 10 3 7 0 73 14 31
2014 Less than 3 years in the federal public service 55 29 5 6 0 5 0 89 6 16
2014 3 to 10 years in the federal public service 15 37 17 18 9 3 1 55 27 148
2014 11 to 20 years in the federal public service 21 28 23 19 7 3 0 50 26 100
2014 More than 20 years in the federal public service 25 34 16 19 6 0 0 59 25 32
2011 Less than 3 years in the federal public service 32 34 14 16 2 2 0 67 19 44
2011 3 to 10 years in the federal public service 18 36 20 15 8 3 0 56 24 172
2011 11 to 20 years in the federal public service 25 44 7 17 7 0 0 69 24 53
2011 More than 20 years in the federal public service 25 59 3 3 9 0 0 85 12 32
2008 Less than 3 years in the federal public service 35 30 16 11 5 3 0 67 17 37
2008 3 to 10 years in the federal public service 18 31 15 20 16 1 0 49 36 101
2008 11 to 20 years in the federal public service 23 27 14 18 18 0 0 50 36 22
2008 More than 20 years in the federal public service 8 51 5 27 8 0 0 59 35 37
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 51 5 0 0 0 0 95 0 45
2017 3 to 10 years in the federal public service 30 46 13 9 1 1 0 77 10 108
2017 11 to 20 years in the federal public service 26 47 12 11 3 1 1 75 13 120
2017 More than 20 years in the federal public service 38 39 16 3 3 0 0 77 7 31
2014 Less than 3 years in the federal public service 70 24 0 6 0 0 0 94 6 16
2014 3 to 10 years in the federal public service 29 45 13 8 1 2 1 76 10 149
2014 11 to 20 years in the federal public service 24 43 18 8 4 3 0 69 12 100
2014 More than 20 years in the federal public service 31 43 7 9 10 0 0 74 19 32
2011 Less than 3 years in the federal public service 46 38 0 12 2 2 0 86 14 44
2011 3 to 10 years in the federal public service 28 49 12 5 2 5 0 81 7 171
2011 11 to 20 years in the federal public service 36 44 13 4 4 0 0 80 7 53
2011 More than 20 years in the federal public service 38 41 6 9 0 6 0 84 10 32

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 62 32 2 0 0 5 0 98 0 45
2017 3 to 10 years in the federal public service 48 40 8 2 0 3 0 90 2 109
2017 11 to 20 years in the federal public service 49 35 12 1 1 3 1 86 2 120
2017 More than 20 years in the federal public service 40 50 3 0 0 7 0 96 0 31
2014 Less than 3 years in the federal public service 51 43 0 0 5 0 0 95 5 16
2014 3 to 10 years in the federal public service 34 43 12 5 2 3 1 81 7 149
2014 11 to 20 years in the federal public service 51 34 13 2 0 1 0 85 2 100
2014 More than 20 years in the federal public service 62 29 0 0 6 3 0 94 6 32
2011 Less than 3 years in the federal public service 50 41 3 2 0 4 0 95 2 44
2011 3 to 10 years in the federal public service 40 42 8 3 3 5 0 86 6 171
2011 11 to 20 years in the federal public service 52 35 5 4 0 2 2 91 4 53
2011 More than 20 years in the federal public service 53 32 12 3 0 0 0 85 3 32

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 25 7 9 2 2 4 81 12 45
2017 3 to 10 years in the federal public service 27 35 10 17 5 4 1 66 24 109
2017 11 to 20 years in the federal public service 25 31 14 17 9 2 2 59 27 120
2017 More than 20 years in the federal public service 35 42 10 10 0 0 3 79 10 31
2014 Less than 3 years in the federal public service 61 28 5 6 0 0 0 89 6 16
2014 3 to 10 years in the federal public service 30 40 12 8 5 2 2 74 14 149
2014 11 to 20 years in the federal public service 42 34 7 5 7 6 0 80 13 100
2014 More than 20 years in the federal public service 43 38 13 0 6 0 0 81 6 32
2011 Less than 3 years in the federal public service 54 29 7 7 0 2 0 86 7 44
2011 3 to 10 years in the federal public service 27 34 12 10 7 8 3 68 19 171
2011 11 to 20 years in the federal public service 42 30 4 13 5 4 2 77 19 53
2011 More than 20 years in the federal public service 45 28 6 6 6 6 3 80 13 32
2008 Less than 3 years in the federal public service 27 32 14 16 3 8 0 65 21 37
2008 3 to 10 years in the federal public service 32 24 17 11 8 5 3 61 21 100
2008 11 to 20 years in the federal public service 41 18 14 9 9 9 0 65 20 22
2008 More than 20 years in the federal public service 43 46 5 3 3 0 0 89 5 37

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 25 17 8 2 12 4 69 11 45
2017 3 to 10 years in the federal public service 18 27 22 20 5 5 2 48 28 109
2017 11 to 20 years in the federal public service 15 34 15 21 7 6 2 53 30 119
2017 More than 20 years in the federal public service 19 42 17 3 6 14 0 70 11 31
2014 Less than 3 years in the federal public service 50 25 6 0 0 14 5 93 0 16
2014 3 to 10 years in the federal public service 26 42 17 6 5 5 1 71 11 148
2014 11 to 20 years in the federal public service 33 32 20 8 4 4 0 68 12 100
2014 More than 20 years in the federal public service 43 32 13 6 3 3 0 78 9 32
2011 Less than 3 years in the federal public service 27 39 16 9 0 9 0 72 10 44
2011 3 to 10 years in the federal public service 23 35 15 14 7 4 2 61 23 172
2011 11 to 20 years in the federal public service 33 28 17 14 4 2 2 64 19 53
2011 More than 20 years in the federal public service 22 47 16 6 6 3 0 71 13 32

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 24 10 2 9 15 6 73 14 45
2017 3 to 10 years in the federal public service 14 16 16 18 12 16 7 39 40 109
2017 11 to 20 years in the federal public service 12 13 26 9 19 15 6 32 36 120
2017 More than 20 years in the federal public service 13 28 9 20 10 13 6 52 37 31
2014 Less than 3 years in the federal public service 52 14 15 0 0 14 5 82 0 16
2014 3 to 10 years in the federal public service 8 22 15 21 14 16 4 38 43 149
2014 11 to 20 years in the federal public service 12 17 20 13 16 19 3 37 38 100
2014 More than 20 years in the federal public service 16 28 9 18 13 9 6 52 37 32
2011 Less than 3 years in the federal public service 23 27 11 2 7 28 2 71 13 44
2011 3 to 10 years in the federal public service 8 18 20 17 15 16 6 33 42 172
2011 11 to 20 years in the federal public service 5 9 24 11 14 15 20 23 40 53
2011 More than 20 years in the federal public service 6 25 19 12 15 13 10 40 35 32

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 71 19 8 0 0 2 0 92 0 45
2017 3 to 10 years in the federal public service 63 27 6 2 2 0 0 90 4 109
2017 11 to 20 years in the federal public service 56 32 8 2 1 1 0 89 3 120
2017 More than 20 years in the federal public service 50 40 7 4 0 0 0 90 4 30
2014 Less than 3 years in the federal public service 66 34 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 55 28 7 7 1 1 0 84 9 149
2014 11 to 20 years in the federal public service 56 26 14 2 2 1 0 82 4 100
2014 More than 20 years in the federal public service 65 20 6 3 3 3 0 87 6 32

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 78 8 7 0 0 7 0 93 0 45
2017 3 to 10 years in the federal public service 62 23 6 2 0 6 1 91 2 109
2017 11 to 20 years in the federal public service 64 25 8 1 1 0 1 90 2 120
2017 More than 20 years in the federal public service 64 32 4 0 0 0 0 96 0 31
2014 Less than 3 years in the federal public service 69 20 0 0 0 5 5 100 0 16
2014 3 to 10 years in the federal public service 56 30 6 2 1 3 2 90 4 149
2014 11 to 20 years in the federal public service 60 24 10 2 0 3 0 87 2 100
2014 More than 20 years in the federal public service 71 19 6 0 0 3 0 94 0 32
2011 Less than 3 years in the federal public service 77 14 2 2 2 0 2 93 5 44
2011 3 to 10 years in the federal public service 65 22 5 2 1 3 3 93 2 172
2011 11 to 20 years in the federal public service 62 21 9 4 0 4 0 86 4 53
2011 More than 20 years in the federal public service 67 21 3 3 3 0 3 91 6 32
2008 Less than 3 years in the federal public service 59 24 11 0 0 5 0 89 0 37
2008 3 to 10 years in the federal public service 60 21 7 4 0 4 4 88 4 101
2008 11 to 20 years in the federal public service 55 27 0 9 0 5 5 90 10 22
2008 More than 20 years in the federal public service 76 19 3 3 0 0 0 95 3 37

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 19 8 7 7 3 0 77 14 45
2017 3 to 10 years in the federal public service 28 33 14 12 7 6 0 65 21 108
2017 11 to 20 years in the federal public service 21 36 16 13 9 4 0 60 23 120
2017 More than 20 years in the federal public service 25 42 17 6 7 3 0 69 14 31
2014 Less than 3 years in the federal public service 45 44 0 0 0 5 5 100 0 16
2014 3 to 10 years in the federal public service 26 41 17 8 7 2 0 68 15 149
2014 11 to 20 years in the federal public service 35 29 23 11 2 1 0 64 13 100
2014 More than 20 years in the federal public service 49 26 13 3 6 3 0 78 10 32
2011 Less than 3 years in the federal public service 50 41 7 2 0 0 0 91 2 44
2011 3 to 10 years in the federal public service 31 35 10 11 10 2 0 67 22 172
2011 11 to 20 years in the federal public service 35 41 5 11 5 2 0 78 17 53
2011 More than 20 years in the federal public service 38 35 16 3 6 0 3 74 9 32
2008 Less than 3 years in the federal public service 38 38 3 11 3 8 0 82 15 37
2008 3 to 10 years in the federal public service 30 38 11 10 7 4 0 71 18 100
2008 11 to 20 years in the federal public service 32 32 18 14 0 5 0 67 14 22
2008 More than 20 years in the federal public service 30 24 11 16 14 5 0 57 31 37

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 21 5 10 8 8 0 75 20 45
2017 3 to 10 years in the federal public service 16 27 16 14 19 7 0 47 36 109
2017 11 to 20 years in the federal public service 15 29 11 17 22 4 2 47 41 120
2017 More than 20 years in the federal public service 13 19 26 19 20 0 3 33 40 31
2014 Less than 3 years in the federal public service 59 15 5 11 0 5 5 83 12 16
2014 3 to 10 years in the federal public service 18 24 16 23 14 3 1 44 39 149
2014 11 to 20 years in the federal public service 17 27 17 21 15 2 2 46 37 100
2014 More than 20 years in the federal public service 16 15 19 22 22 0 7 33 47 32
2011 Less than 3 years in the federal public service 30 34 9 21 7 0 0 63 28 44
2011 3 to 10 years in the federal public service 16 28 16 20 19 1 0 44 39 172
2011 11 to 20 years in the federal public service 23 21 16 21 17 0 2 45 38 53
2011 More than 20 years in the federal public service 7 12 21 19 19 7 16 24 48 32
2008 Less than 3 years in the federal public service 30 32 14 16 5 0 3 64 22 37
2008 3 to 10 years in the federal public service 15 36 17 11 16 4 1 54 28 100
2008 11 to 20 years in the federal public service 9 45 27 9 9 0 0 55 18 22
2008 More than 20 years in the federal public service 8 27 14 27 19 0 5 37 49 37

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 21 18 5 2 3 0 75 7 45
2017 3 to 10 years in the federal public service 21 47 19 9 3 2 0 69 12 109
2017 11 to 20 years in the federal public service 20 41 17 13 7 2 0 62 20 120
2017 More than 20 years in the federal public service 19 49 17 8 7 0 0 68 15 30

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 25 5 0 0 3 0 95 0 43
2017 3 to 10 years in the federal public service 46 35 8 1 4 5 1 86 6 109
2017 11 to 20 years in the federal public service 39 33 15 4 2 5 1 77 7 120
2017 More than 20 years in the federal public service 34 40 13 3 0 10 0 82 4 31
2014 Less than 3 years in the federal public service 69 20 0 5 0 5 0 95 5 16
2014 3 to 10 years in the federal public service 50 33 12 0 2 3 1 86 2 149
2014 11 to 20 years in the federal public service 52 29 10 3 4 3 0 83 7 100
2014 More than 20 years in the federal public service 53 19 19 0 3 6 0 77 3 32

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 75 21 0 3 0 0 0 97 3 45
2017 3 to 10 years in the federal public service 42 41 8 5 1 4 0 85 6 108
2017 11 to 20 years in the federal public service 36 40 11 7 3 2 1 79 10 120
2017 More than 20 years in the federal public service 38 45 10 3 0 3 0 86 3 31
2014 Less than 3 years in the federal public service 79 10 6 0 0 5 0 94 0 16
2014 3 to 10 years in the federal public service 49 32 11 3 3 1 1 82 6 149
2014 11 to 20 years in the federal public service 46 30 12 6 3 3 0 78 9 100
2014 More than 20 years in the federal public service 53 26 13 3 6 0 0 78 9 32
2011 Less than 3 years in the federal public service 64 29 0 2 0 4 0 98 2 44
2011 3 to 10 years in the federal public service 37 41 13 4 3 2 0 80 7 172
2011 11 to 20 years in the federal public service 50 32 11 5 2 0 0 82 7 53
2011 More than 20 years in the federal public service 47 41 0 9 3 0 0 88 12 32

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 79 14 5 2 0 0 0 93 2 45
2017 3 to 10 years in the federal public service 49 42 6 1 2 0 0 91 3 109
2017 11 to 20 years in the federal public service 37 38 14 4 5 1 0 77 9 120
2017 More than 20 years in the federal public service 38 55 4 3 0 0 0 93 3 31
2014 Less than 3 years in the federal public service 89 11 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 55 35 6 2 2 0 0 90 4 149
2014 11 to 20 years in the federal public service 54 31 10 4 2 0 0 84 6 99
2014 More than 20 years in the federal public service 65 13 10 6 6 0 0 78 12 32
2011 Less than 3 years in the federal public service 67 31 2 0 0 0 0 98 0 44
2011 3 to 10 years in the federal public service 44 39 9 5 4 1 0 83 8 172
2011 11 to 20 years in the federal public service 48 35 9 6 2 0 0 83 8 53
2011 More than 20 years in the federal public service 60 22 6 9 3 0 0 82 12 32
2008 Less than 3 years in the federal public service 68 24 8 0 0 0 0 92 0 37
2008 3 to 10 years in the federal public service 50 31 10 3 5 2 0 82 8 101
2008 11 to 20 years in the federal public service 36 50 9 0 5 0 0 86 5 22
2008 More than 20 years in the federal public service 46 41 3 8 3 0 0 86 11 37

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 68 17 6 7 2 0 0 85 8 45
2017 3 to 10 years in the federal public service 39 30 13 12 5 1 0 69 17 108
2017 11 to 20 years in the federal public service 27 34 14 10 13 2 0 62 24 120
2017 More than 20 years in the federal public service 40 26 24 7 3 0 0 66 10 30
2014 Less than 3 years in the federal public service 69 25 6 0 0 0 0 94 0 16
2014 3 to 10 years in the federal public service 37 36 15 7 4 0 0 74 11 149
2014 11 to 20 years in the federal public service 39 35 12 7 6 1 0 75 13 100
2014 More than 20 years in the federal public service 40 35 9 10 6 0 0 75 16 32
2011 Less than 3 years in the federal public service 48 45 0 7 0 0 0 93 7 44
2011 3 to 10 years in the federal public service 38 36 13 8 5 1 0 74 13 172
2011 11 to 20 years in the federal public service 40 44 11 2 4 0 0 84 5 53
2011 More than 20 years in the federal public service 48 28 12 6 6 0 0 76 12 32

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 64 26 9 0 2 0 0 90 2 45
2017 3 to 10 years in the federal public service 35 39 11 10 5 0 0 74 15 108
2017 11 to 20 years in the federal public service 28 38 14 7 13 1 0 66 20 119
2017 More than 20 years in the federal public service 35 34 13 10 3 4 0 72 14 31
2014 Less than 3 years in the federal public service 65 30 6 0 0 0 0 94 0 16
2014 3 to 10 years in the federal public service 36 38 13 7 5 1 0 75 12 149
2014 11 to 20 years in the federal public service 35 40 11 11 2 1 0 76 13 100
2014 More than 20 years in the federal public service 40 35 9 6 6 3 0 77 13 32
2011 Less than 3 years in the federal public service 46 45 3 7 0 0 0 91 7 44
2011 3 to 10 years in the federal public service 38 38 10 10 4 0 0 76 14 172
2011 11 to 20 years in the federal public service 40 41 11 6 2 0 0 82 8 53
2011 More than 20 years in the federal public service 45 31 12 12 0 0 0 76 12 32
2008 Less than 3 years in the federal public service 43 43 3 11 0 0 0 86 11 37
2008 3 to 10 years in the federal public service 41 28 10 12 7 3 0 70 19 101
2008 11 to 20 years in the federal public service 27 45 18 9 0 0 0 73 9 22
2008 More than 20 years in the federal public service 41 35 5 8 11 0 0 76 19 37

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 24 10 3 9 0 0 78 12 45
2017 3 to 10 years in the federal public service 29 23 22 18 8 0 0 52 26 109
2017 11 to 20 years in the federal public service 21 27 16 16 16 5 0 50 33 120
2017 More than 20 years in the federal public service 32 20 12 29 4 4 0 53 34 31
2014 Less than 3 years in the federal public service 55 10 25 6 5 0 0 65 11 16
2014 3 to 10 years in the federal public service 32 25 15 16 11 3 0 58 27 149
2014 11 to 20 years in the federal public service 30 28 14 16 6 5 1 62 23 99
2014 More than 20 years in the federal public service 41 12 16 13 13 3 3 57 27 32
2011 Less than 3 years in the federal public service 50 25 14 7 4 0 0 75 11 44
2011 3 to 10 years in the federal public service 33 23 16 12 12 3 0 58 25 172
2011 11 to 20 years in the federal public service 38 28 13 15 2 4 0 69 18 53
2011 More than 20 years in the federal public service 41 19 12 13 6 3 6 66 21 32
2008 Less than 3 years in the federal public service 35 30 22 11 3 0 0 65 14 37
2008 3 to 10 years in the federal public service 35 16 14 16 13 7 0 54 31 101
2008 11 to 20 years in the federal public service 36 18 14 9 23 0 0 55 32 22
2008 More than 20 years in the federal public service 22 28 11 19 17 3 0 51 37 36
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in the federal public service 31 44 24 45
2017 3 to 10 years in the federal public service 48 21 31 109
2017 11 to 20 years in the federal public service 47 21 33 120
2017 More than 20 years in the federal public service 58 19 23 31
2014 Less than 3 years in the federal public service 39 24 36 16
2014 3 to 10 years in the federal public service 44 19 37 149
2014 11 to 20 years in the federal public service 40 21 39 100
2014 More than 20 years in the federal public service 35 32 34 32
2011 Less than 3 years in the federal public service 46 16 39 44
2011 3 to 10 years in the federal public service 45 20 35 172
2011 11 to 20 years in the federal public service 38 25 37 53
2011 More than 20 years in the federal public service 46 22 32 32

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in the federal public service 0 21 37 14 28 0 14
2017 3 to 10 years in the federal public service 0 15 73 4 2 6 53
2017 11 to 20 years in the federal public service 4 14 72 4 0 7 57
2017 More than 20 years in the federal public service 33 6 50 0 5 5 18
2014 3 to 10 years in the federal public service 0 20 61 14 9999 6 65
2014 11 to 20 years in the federal public service 0 10 78 2 9999 10 40
2014 More than 20 years in the federal public service 27 0 55 9 9999 9 11
2011 Less than 3 years in the federal public service 0 29 50 15 9999 5 20
2011 3 to 10 years in the federal public service 1 21 67 4 9999 7 77
2011 11 to 20 years in the federal public service 0 19 81 0 9999 0 20
2011 More than 20 years in the federal public service 33 0 61 0 9999 7 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 11 89 45
2017 3 to 10 years in the federal public service 21 79 109
2017 11 to 20 years in the federal public service 26 74 119
2017 More than 20 years in the federal public service 16 84 31
2014 3 to 10 years in the federal public service 17 83 149
2014 11 to 20 years in the federal public service 14 86 100
2014 More than 20 years in the federal public service 22 78 32

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 39 23
2017 11 to 20 years in the federal public service 37 30
2014 3 to 10 years in the federal public service 39 25
2014 11 to 20 years in the federal public service 34 14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 70 23
2017 11 to 20 years in the federal public service 80 30
2014 3 to 10 years in the federal public service 73 25
2014 11 to 20 years in the federal public service 87 14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 23

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 23
2017 11 to 20 years in the federal public service 0 30
2014 3 to 10 years in the federal public service 0 25
2014 11 to 20 years in the federal public service 0 14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 44 23
2017 11 to 20 years in the federal public service 26 31
2014 3 to 10 years in the federal public service 44 25
2014 11 to 20 years in the federal public service 66 14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 40 23
2017 11 to 20 years in the federal public service 42 31
2014 3 to 10 years in the federal public service 44 25
2014 11 to 20 years in the federal public service 51 14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 39 23
2017 11 to 20 years in the federal public service 33 31
2014 3 to 10 years in the federal public service 24 25
2014 11 to 20 years in the federal public service 44 14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 35 23
2017 11 to 20 years in the federal public service 23 31
2014 3 to 10 years in the federal public service 33 25
2014 11 to 20 years in the federal public service 69 14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 31 23
2017 11 to 20 years in the federal public service 36 31
2014 3 to 10 years in the federal public service 38 25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 69 23
2017 11 to 20 years in the federal public service 46 31
2014 3 to 10 years in the federal public service 68 25
2014 11 to 20 years in the federal public service 62 14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 30 23
2017 11 to 20 years in the federal public service 29 31
2014 3 to 10 years in the federal public service 37 25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 23
2017 11 to 20 years in the federal public service 0 31
2014 3 to 10 years in the federal public service 0 25
2014 11 to 20 years in the federal public service 0 14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 21 23
2014 11 to 20 years in the federal public service 0 14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 52 23
2017 11 to 20 years in the federal public service 49 31
2014 3 to 10 years in the federal public service 37 25
2014 11 to 20 years in the federal public service 50 14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 31 23
2017 11 to 20 years in the federal public service 16 31
2014 3 to 10 years in the federal public service 32 25

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 31
2014 3 to 10 years in the federal public service 21 25

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 44 23
2017 11 to 20 years in the federal public service 54 31
2014 3 to 10 years in the federal public service 55 25
2014 11 to 20 years in the federal public service 71 14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 26 23
2014 3 to 10 years in the federal public service 20 25

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 21 23

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 23
2014 3 to 10 years in the federal public service 0 25
2014 11 to 20 years in the federal public service 0 14

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 21 23
2014 3 to 10 years in the federal public service 0 25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 26 23
2017 11 to 20 years in the federal public service 36 31
2014 3 to 10 years in the federal public service 24 25

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 23

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 29 23
2017 11 to 20 years in the federal public service 27 30
2014 3 to 10 years in the federal public service 31 25

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 22 23
2014 11 to 20 years in the federal public service 36 14

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 40 23
2017 11 to 20 years in the federal public service 37 30
2014 3 to 10 years in the federal public service 45 25
2014 11 to 20 years in the federal public service 43 14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 23
2014 3 to 10 years in the federal public service 0 25

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 48 23
2017 11 to 20 years in the federal public service 60 30
2014 3 to 10 years in the federal public service 44 25
2014 11 to 20 years in the federal public service 44 14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 23
2017 11 to 20 years in the federal public service 0 30

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 79 21 23
2017 11 to 20 years in the federal public service 73 27 31

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 22 14 13 4 2 32 14 67 10 45
2017 3 to 10 years in the federal public service 15 9 15 7 7 36 10 45 27 109
2017 11 to 20 years in the federal public service 9 10 21 10 6 38 7 34 28 120
2017 More than 20 years in the federal public service 16 20 20 4 3 25 12 56 11 31
2014 Less than 3 years in the federal public service 33 20 6 0 0 23 19 90 0 16
2014 3 to 10 years in the federal public service 10 11 13 8 6 38 13 45 28 149
2014 11 to 20 years in the federal public service 22 9 20 6 4 38 2 51 16 100
2014 More than 20 years in the federal public service 25 12 15 0 6 29 12 63 11 32

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 29 24 16 5 2 15 10 70 9 45
2017 3 to 10 years in the federal public service 25 26 19 5 6 19 0 62 14 109
2017 11 to 20 years in the federal public service 17 26 23 9 3 21 1 55 16 119
2017 More than 20 years in the federal public service 25 34 20 7 3 10 0 66 12 31
2014 Less than 3 years in the federal public service 52 19 5 6 0 5 14 87 7 16
2014 3 to 10 years in the federal public service 18 26 24 3 6 21 2 57 12 148
2014 11 to 20 years in the federal public service 25 25 18 8 3 21 1 64 14 100
2014 More than 20 years in the federal public service 34 23 15 3 3 22 0 72 8 32
2011 Less than 3 years in the federal public service 36 32 11 2 0 18 0 84 3 44
2011 3 to 10 years in the federal public service 24 31 19 6 2 19 0 68 9 172
2011 11 to 20 years in the federal public service 36 25 22 5 2 9 0 67 8 53
2011 More than 20 years in the federal public service 45 25 15 3 6 6 0 74 10 32
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 15 29 5 16 8 2 24 61 32 45
2017 3 to 10 years in the federal public service 26 46 10 14 3 2 1 73 17 109
2017 11 to 20 years in the federal public service 24 47 7 9 2 1 11 80 12 120
2017 More than 20 years in the federal public service 36 40 4 0 0 0 20 96 0 31
2014 Less than 3 years in the federal public service 23 28 5 10 6 5 23 71 22 16
2014 3 to 10 years in the federal public service 17 52 12 10 4 1 4 73 15 149
2014 11 to 20 years in the federal public service 22 47 12 4 0 0 16 81 5 100
2014 More than 20 years in the federal public service 37 31 6 3 0 4 19 88 4 32
2011 Less than 3 years in the federal public service 7 50 16 16 11 0 0 57 27 44
2011 3 to 10 years in the federal public service 19 51 11 9 4 2 3 74 14 172
2011 11 to 20 years in the federal public service 28 37 2 5 2 0 27 88 10 53
2011 More than 20 years in the federal public service 34 44 9 0 0 0 13 90 0 32
2008 Less than 3 years in the federal public service 14 43 11 5 5 8 14 72 14 37
2008 3 to 10 years in the federal public service 24 55 9 3 5 1 3 82 8 101
2008 11 to 20 years in the federal public service 18 45 9 0 14 5 9 74 16 22
2008 More than 20 years in the federal public service 28 44 6 0 0 0 22 93 0 36

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 18 9 15 2 0 35 21 62 4 45
2017 3 to 10 years in the federal public service 10 13 21 3 3 44 6 46 12 109
2017 11 to 20 years in the federal public service 9 14 18 6 2 32 19 47 17 119
2017 More than 20 years in the federal public service 10 17 21 11 0 20 22 46 18 30
2014 Less than 3 years in the federal public service 14 14 5 0 0 35 32 85 0 16
2014 3 to 10 years in the federal public service 1 14 22 7 3 43 10 33 20 149
2014 11 to 20 years in the federal public service 9 8 22 5 3 34 20 36 17 100
2014 More than 20 years in the federal public service 3 3 25 3 3 38 25 17 16 32
2011 Less than 3 years in the federal public service 4 14 11 2 0 55 13 57 7 44
2011 3 to 10 years in the federal public service 5 9 26 4 3 38 16 29 15 172
2011 11 to 20 years in the federal public service 6 9 18 2 7 32 25 36 21 53
2011 More than 20 years in the federal public service 10 7 24 3 9 34 13 31 23 32

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 14 7 0 0 21 21 88 0 45
2017 3 to 10 years in the federal public service 38 29 10 1 3 19 1 84 4 109
2017 11 to 20 years in the federal public service 28 33 12 3 2 13 9 79 5 120
2017 More than 20 years in the federal public service 38 31 3 4 0 0 24 91 5 31
2014 Less than 3 years in the federal public service 51 10 0 6 0 10 23 91 9 16
2014 3 to 10 years in the federal public service 29 33 13 3 1 16 5 78 6 149
2014 11 to 20 years in the federal public service 27 34 8 2 1 13 16 85 4 100
2014 More than 20 years in the federal public service 37 18 3 3 3 13 22 85 10 32
2011 Less than 3 years in the federal public service 23 29 7 2 3 34 2 82 8 44
2011 3 to 10 years in the federal public service 30 28 12 5 3 17 3 73 11 172
2011 11 to 20 years in the federal public service 22 23 11 4 0 14 27 75 6 53
2011 More than 20 years in the federal public service 40 12 9 9 3 6 21 71 17 32
2008 Less than 3 years in the federal public service 38 24 5 0 3 19 11 88 4 37
2008 3 to 10 years in the federal public service 38 36 6 5 3 10 3 84 9 101
2008 11 to 20 years in the federal public service 18 32 14 0 5 18 14 73 7 22
2008 More than 20 years in the federal public service 31 36 3 3 0 3 25 92 4 36

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 15 10 2 0 27 21 77 3 45
2017 3 to 10 years in the federal public service 28 24 11 5 1 30 1 75 9 109
2017 11 to 20 years in the federal public service 18 35 16 7 2 13 9 68 12 120
2017 More than 20 years in the federal public service 29 30 7 7 0 4 24 81 9 31
2014 Less than 3 years in the federal public service 46 10 0 0 0 21 23 100 0 16
2014 3 to 10 years in the federal public service 22 36 16 4 3 14 4 72 8 149
2014 11 to 20 years in the federal public service 20 28 16 3 3 14 16 69 9 99
2014 More than 20 years in the federal public service 31 22 6 3 6 13 19 77 13 32
2011 Less than 3 years in the federal public service 27 34 7 0 2 30 0 87 3 44
2011 3 to 10 years in the federal public service 25 34 13 2 2 20 3 77 6 172
2011 11 to 20 years in the federal public service 18 23 14 2 2 16 25 69 6 53
2011 More than 20 years in the federal public service 31 18 15 9 3 6 18 64 16 32
2008 Less than 3 years in the federal public service 32 30 14 0 0 16 8 82 0 37
2008 3 to 10 years in the federal public service 32 33 10 9 4 11 2 74 15 101
2008 11 to 20 years in the federal public service 36 23 23 0 5 9 5 68 5 22
2008 More than 20 years in the federal public service 39 28 6 8 0 3 17 83 10 36
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 0 100 45
2017 3 to 10 years in the federal public service 11 89 109
2017 11 to 20 years in the federal public service 7 93 120
2014 Less than 3 years in the federal public service 0 100 16
2014 3 to 10 years in the federal public service 7 93 148
2014 11 to 20 years in the federal public service 8 92 100

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 49 12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 84 12
2014 3 to 10 years in the federal public service 72 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 51 12

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 42 12
2014 3 to 10 years in the federal public service 0 10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 0 10

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 0 10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 68 12
2014 3 to 10 years in the federal public service 60 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 0 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 51 12
2014 3 to 10 years in the federal public service 58 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 59 41 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 27 10 9 0 0 41 14 81 0 44
2017 3 to 10 years in the federal public service 11 10 16 1 0 54 7 56 2 108
2017 11 to 20 years in the federal public service 12 8 23 3 2 44 8 41 10 120
2017 More than 20 years in the federal public service 16 10 17 3 4 35 15 52 14 31
2014 Less than 3 years in the federal public service 32 19 15 0 0 10 23 78 0 16
2014 3 to 10 years in the federal public service 11 11 16 3 2 45 12 51 13 149
2014 11 to 20 years in the federal public service 17 14 12 4 2 45 6 63 12 100
2014 More than 20 years in the federal public service 19 9 19 0 3 38 12 56 6 32

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 17 13 0 0 20 6 82 0 45
2017 3 to 10 years in the federal public service 27 35 13 3 2 21 0 77 6 109
2017 11 to 20 years in the federal public service 21 31 23 3 2 17 3 66 5 120
2017 More than 20 years in the federal public service 41 32 9 3 0 10 3 86 4 31
2014 Less than 3 years in the federal public service 42 14 20 0 0 15 9 74 0 16
2014 3 to 10 years in the federal public service 26 29 14 4 3 22 2 72 9 149
2014 11 to 20 years in the federal public service 30 26 14 8 3 20 0 70 13 100
2014 More than 20 years in the federal public service 43 16 16 3 3 19 0 73 8 32
2011 Less than 3 years in the federal public service 45 37 4 2 0 11 0 92 3 44
2011 3 to 10 years in the federal public service 32 33 17 3 2 14 0 75 5 172
2011 11 to 20 years in the federal public service 44 22 19 4 0 11 0 75 4 53
2011 More than 20 years in the federal public service 54 25 12 0 6 3 0 81 6 32
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 31 25 18 14 7 0 4 59 22 45
2017 3 to 10 years in the federal public service 20 21 21 12 22 0 4 42 36 107
2017 11 to 20 years in the federal public service 32 28 16 15 7 1 1 61 22 119
2017 More than 20 years in the federal public service 32 26 16 10 10 0 7 62 21 31

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 11 45 21 12 7 0 4 58 19 45
2017 3 to 10 years in the federal public service 15 15 36 20 14 0 0 30 34 109
2017 11 to 20 years in the federal public service 9 13 25 27 25 0 0 23 52 120
2017 More than 20 years in the federal public service 20 23 17 21 19 0 0 43 40 31

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 28 21 12 2 0 5 63 15 44
2017 3 to 10 years in the federal public service 17 25 27 15 16 0 1 42 31 109
2017 11 to 20 years in the federal public service 7 23 22 21 27 0 0 30 48 120
2017 More than 20 years in the federal public service 10 35 22 26 6 0 0 45 32 31

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 24 26 13 27 5 0 4 53 34 45
2017 3 to 10 years in the federal public service 14 22 25 22 16 0 1 36 38 109
2017 11 to 20 years in the federal public service 6 22 21 24 28 0 0 27 52 119
2017 More than 20 years in the federal public service 13 28 10 29 20 0 0 41 49 31

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 25 13 2 0 0 15 83 2 44
2017 3 to 10 years in the federal public service 27 28 21 10 8 0 6 59 19 109
2017 11 to 20 years in the federal public service 17 31 24 9 13 0 6 51 24 119
2017 More than 20 years in the federal public service 24 26 22 9 6 4 9 57 17 31

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 35 15 0 3 0 4 81 3 45
2017 3 to 10 years in the federal public service 26 24 23 18 7 2 0 51 26 107
2017 11 to 20 years in the federal public service 10 30 26 23 10 0 0 40 33 119
2017 More than 20 years in the federal public service 21 30 32 13 0 0 3 54 14 31

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 31 13 2 2 0 2 84 3 45
2017 3 to 10 years in the federal public service 30 28 25 10 5 1 2 59 15 107
2017 11 to 20 years in the federal public service 22 28 33 8 8 0 1 51 16 119
2017 More than 20 years in the federal public service 22 35 19 14 3 0 6 61 18 31

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 35 23 8 0 0 6 67 9 45
2017 3 to 10 years in the federal public service 22 22 24 23 8 0 1 45 31 107
2017 11 to 20 years in the federal public service 12 30 20 27 10 0 0 42 37 120
2017 More than 20 years in the federal public service 26 32 19 10 10 0 3 60 20 31

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 31 20 7 0 0 2 72 7 45
2017 3 to 10 years in the federal public service 24 24 27 17 7 0 0 49 24 107
2017 11 to 20 years in the federal public service 16 35 18 20 11 0 0 51 31 119
2017 More than 20 years in the federal public service 29 25 25 10 7 0 3 56 18 31

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 28 25 3 3 0 6 66 7 45
2017 3 to 10 years in the federal public service 35 26 17 16 6 0 1 61 21 107
2017 11 to 20 years in the federal public service 24 30 24 15 6 1 1 55 21 119
2017 More than 20 years in the federal public service 23 27 33 10 3 0 3 52 14 30

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 71 10 17 0 0 0 2 83 0 45
2017 3 to 10 years in the federal public service 59 23 8 3 4 0 2 84 7 109
2017 11 to 20 years in the federal public service 50 20 14 6 7 1 2 72 14 120
2017 More than 20 years in the federal public service 57 19 13 10 0 0 0 76 10 31

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 86 8 3 0 2 0 2 95 2 45
2017 3 to 10 years in the federal public service 73 10 1 5 5 0 5 88 11 108
2017 11 to 20 years in the federal public service 64 13 6 4 5 3 5 84 10 119
2017 More than 20 years in the federal public service 87 3 0 0 3 0 6 97 3 31

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 79 8 10 2 0 0 2 88 2 45
2017 3 to 10 years in the federal public service 55 29 8 4 4 0 1 84 8 109
2017 11 to 20 years in the federal public service 55 22 13 2 3 1 3 80 6 120
2017 More than 20 years in the federal public service 61 23 0 0 0 3 13 100 0 31

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 79 8 3 8 0 0 2 89 8 45
2017 3 to 10 years in the federal public service 61 15 10 4 8 0 2 78 12 109
2017 11 to 20 years in the federal public service 44 27 16 4 5 1 3 74 9 119
2017 More than 20 years in the federal public service 62 18 3 3 3 0 10 89 7 31

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 70 0 2 0 0 0 28 97 0 45
2017 3 to 10 years in the federal public service 52 10 5 2 2 1 29 88 5 109
2017 11 to 20 years in the federal public service 52 12 8 4 2 1 22 83 7 119
2017 More than 20 years in the federal public service 53 19 19 0 0 3 6 79 0 31

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 89 10 0 0 0 0 2 100 0 44
2017 3 to 10 years in the federal public service 74 12 6 2 1 0 5 90 3 109
2017 11 to 20 years in the federal public service 66 15 6 2 1 2 9 91 3 120
2017 More than 20 years in the federal public service 68 9 7 0 0 7 10 92 0 31

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 20 14 11 2 0 3 72 13 45
2017 3 to 10 years in the federal public service 76 7 6 2 4 0 6 88 6 109
2017 11 to 20 years in the federal public service 75 7 4 3 1 1 10 92 4 120
2017 More than 20 years in the federal public service 67 17 3 0 0 0 13 96 0 31

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 71 15 7 3 2 2 2 88 5 45
2017 3 to 10 years in the federal public service 50 23 14 5 6 0 2 75 11 109
2017 11 to 20 years in the federal public service 50 26 12 3 2 1 6 82 5 120
2017 More than 20 years in the federal public service 63 10 21 0 0 3 3 78 0 31

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 13 50 21 15 2 0 0 62 16 45
2017 3 to 10 years in the federal public service 7 22 49 18 4 0 0 29 23 109
2017 11 to 20 years in the federal public service 4 17 50 17 12 0 0 21 29 120
2017 More than 20 years in the federal public service 13 22 39 16 10 0 0 35 26 31

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 4 17 32 26 22 0 0 47 21 45
2017 3 to 10 years in the federal public service 11 26 34 21 6 1 0 27 38 109
2017 11 to 20 years in the federal public service 13 27 45 11 3 0 0 14 41 120
2017 More than 20 years in the federal public service 17 5 45 27 6 0 0 33 22 31

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 22 12 5 6 14 0 73 13 45
2017 3 to 10 years in the federal public service 21 39 19 12 3 7 0 64 16 109
2017 11 to 20 years in the federal public service 24 45 16 6 6 4 0 71 12 120
2017 More than 20 years in the federal public service 29 43 14 3 4 4 3 78 7 30

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 39 9 11 3 5 0 75 15 45
2017 3 to 10 years in the federal public service 13 41 17 16 10 3 0 56 26 108
2017 11 to 20 years in the federal public service 13 30 18 19 20 0 0 43 39 120
2017 More than 20 years in the federal public service 13 45 29 7 7 0 0 58 13 31
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 11 89 109
2017 11 to 20 years in the federal public service 23 77 120
2017 More than 20 years in the federal public service 20 80 31
2014 Less than 3 years in the federal public service 0 100 16
2014 3 to 10 years in the federal public service 16 84 149
2014 11 to 20 years in the federal public service 11 89 100
2014 More than 20 years in the federal public service 15 85 32

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 92 8 12
2017 11 to 20 years in the federal public service 74 26 28
2014 3 to 10 years in the federal public service 74 26 22
2014 11 to 20 years in the federal public service 91 9 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 3 to 10 years in the federal public service 64 36 0 0 0 0 0 100 0 11
2017 11 to 20 years in the federal public service 47 38 0 15 0 0 0 85 15 21
2014 3 to 10 years in the federal public service 45 42 6 7 0 0 0 88 7 16
2014 11 to 20 years in the federal public service 60 30 10 0 0 0 0 90 0 10
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 18 24 19 9 3 2 26 74 45
2017 3 to 10 years in the federal public service 18 28 25 13 13 3 0 18 82 109
2017 11 to 20 years in the federal public service 31 31 18 6 8 4 2 33 67 120
2017 More than 20 years in the federal public service 35 30 17 12 4 3 0 36 64 31

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 73 34
2017 3 to 10 years in the federal public service 34 86
2017 11 to 20 years in the federal public service 15 73
2017 More than 20 years in the federal public service 11 19

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 54 34
2017 3 to 10 years in the federal public service 34 86
2017 11 to 20 years in the federal public service 22 73
2017 More than 20 years in the federal public service 32 19

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 45 34
2017 3 to 10 years in the federal public service 20 86
2017 11 to 20 years in the federal public service 17 73
2017 More than 20 years in the federal public service 31 19

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 32 34
2017 3 to 10 years in the federal public service 56 86
2017 11 to 20 years in the federal public service 52 73
2017 More than 20 years in the federal public service 43 19

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 2 34
2017 3 to 10 years in the federal public service 8 86
2017 11 to 20 years in the federal public service 4 73
2017 More than 20 years in the federal public service 5 19

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 16 34
2017 3 to 10 years in the federal public service 22 86
2017 11 to 20 years in the federal public service 35 73
2017 More than 20 years in the federal public service 31 19

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in the federal public service 0 57 22 16 0 5 34
2017 3 to 10 years in the federal public service 7 51 22 8 2 10 83
2017 11 to 20 years in the federal public service 12 47 18 10 1 12 73
2017 More than 20 years in the federal public service 0 69 9 16 7 0 18

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 45 5 10 7 4 5 76 18 34
2017 3 to 10 years in the federal public service 21 21 9 15 22 3 9 47 43 86
2017 11 to 20 years in the federal public service 12 25 15 22 11 3 13 43 39 74
2017 More than 20 years in the federal public service 15 27 11 28 11 4 4 46 42 19

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 9 22 12 20 28 2 7 34 53 34
2017 3 to 10 years in the federal public service 5 9 5 15 41 3 22 19 74 86
2017 11 to 20 years in the federal public service 4 16 15 15 27 8 16 26 55 75
2017 More than 20 years in the federal public service 10 26 21 12 31 0 0 36 43 19
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