2017 Public Service Employee Survey Results for Office of the Privacy Commissioner of Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 44 0 5 6 0 0 89 11 18
2017 Non-visible minority 49 41 3 7 0 0 0 90 7 124
2014 Visible minority 39 37 12 12 0 0 0 76 12 16
2014 Non-visible minority 36 49 5 8 2 1 0 85 10 139

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 84 10 0 6 0 0 0 94 6 18
2017 Non-visible minority 73 22 2 0 1 1 0 96 2 124
2014 Visible minority 76 0 18 6 0 0 0 76 6 16
2014 Non-visible minority 65 25 5 2 1 1 0 91 4 139

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 21 17 6 0 0 0 77 6 18
2017 Non-visible minority 61 25 3 8 3 0 0 86 11 124
2014 Visible minority 76 12 0 6 6 0 0 88 12 16
2014 Non-visible minority 53 28 10 6 2 1 1 82 8 139

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 61 28 0 11 0 0 0 89 11 18
2017 Non-visible minority 35 27 12 16 10 0 0 62 26 124
2014 Visible minority 15 37 6 30 12 0 0 52 42 16
2014 Non-visible minority 34 28 9 17 11 1 0 62 29 139

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 60 0 6 11 0 0 83 17 18
2017 Non-visible minority 33 40 12 13 2 0 1 73 15 124
2014 Visible minority 32 37 6 12 12 0 0 70 24 16
2014 Non-visible minority 42 33 11 10 4 1 0 76 14 139

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 38 6 18 0 0 0 76 18 18
2017 Non-visible minority 48 32 12 5 3 0 0 80 8 124
2014 Visible minority 45 31 6 12 6 0 0 76 18 16
2014 Non-visible minority 47 41 6 3 3 1 0 88 6 139

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 32 0 18 0 0 0 82 18 18
2017 Non-visible minority 52 36 5 6 2 0 0 87 8 124
2014 Visible minority 33 49 0 12 6 0 0 82 18 16
2014 Non-visible minority 53 37 4 4 1 1 0 91 4 139

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 60 0 0 0 0 6 100 0 18
2017 Non-visible minority 55 34 3 5 2 0 0 90 7 123
2014 Visible minority 34 42 6 12 6 0 0 76 18 16
2014 Non-visible minority 48 36 9 4 1 1 2 86 5 139

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 32 11 0 0 0 0 89 0 18
2017 Non-visible minority 44 35 8 7 6 0 0 78 13 123
2014 Visible minority 39 36 6 12 6 0 0 76 18 16
2014 Non-visible minority 44 34 11 8 1 1 1 80 9 139

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 17 17 6 6 0 12 67 13 18
2017 Non-visible minority 40 12 11 11 6 1 20 65 21 124
2014 Visible minority 20 30 12 24 14 0 0 50 38 16
2014 Non-visible minority 29 17 6 10 11 4 24 63 29 139

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 55 17 12 0 0 0 72 12 18
2017 Non-visible minority 39 38 9 9 5 0 0 77 14 124
2014 Visible minority 33 36 6 18 6 0 0 70 24 16
2014 Non-visible minority 42 45 6 5 3 1 0 87 8 139

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 39 11 12 6 0 0 72 17 18
2017 Non-visible minority 36 32 13 10 8 1 0 69 18 124
2014 Visible minority 39 12 18 6 24 0 0 51 30 16
2014 Non-visible minority 40 34 14 7 4 1 0 74 11 139

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 34 5 6 6 0 0 83 12 18
2017 Non-visible minority 34 46 10 5 5 0 0 80 9 124

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 61 27 0 6 6 0 0 88 12 18
2017 Non-visible minority 51 35 7 3 3 0 0 87 6 124
2014 Visible minority 52 30 6 6 6 0 0 82 12 16
2014 Non-visible minority 58 34 2 3 1 1 0 93 4 139

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 39 5 12 6 0 0 78 17 18
2017 Non-visible minority 37 34 14 9 6 0 0 71 15 124

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 42 6 6 0 0 0 88 6 18
2017 Non-visible minority 49 38 8 5 1 0 0 86 6 124
2014 Visible minority 75 19 6 0 0 0 0 94 0 16
2014 Non-visible minority 71 18 7 2 1 1 0 90 3 138

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 44 6 12 6 0 0 77 17 18
2017 Non-visible minority 37 37 13 9 4 0 0 74 13 124
2014 Visible minority 45 12 12 6 24 0 0 57 30 16
2014 Non-visible minority 39 41 9 6 4 1 0 80 10 139

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 21 18 12 6 0 0 65 17 18
2017 Non-visible minority 40 35 8 12 6 0 0 74 18 124
2014 Visible minority 39 24 0 18 18 0 0 63 37 16
2014 Non-visible minority 47 30 10 9 4 1 0 77 13 139

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 38 6 12 6 0 6 75 18 18
2017 Non-visible minority 39 38 8 12 4 0 0 77 16 124
2014 Visible minority 39 30 6 6 18 0 0 69 24 16
2014 Non-visible minority 43 38 9 8 1 1 0 82 9 139

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 33 17 12 0 0 0 71 12 18
2017 Non-visible minority 38 39 10 8 4 0 0 77 13 124
2014 Visible minority 57 12 12 6 6 6 0 74 13 16
2014 Non-visible minority 50 37 7 2 3 1 0 88 6 139

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 32 12 0 12 0 0 77 12 18
2017 Non-visible minority 28 31 28 7 6 0 0 59 14 124
2014 Visible minority 39 25 12 7 18 0 0 64 25 16
2014 Non-visible minority 32 36 17 9 4 1 2 70 13 139

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 6 24 40 24 6 0 0 30 30 17
2017 Non-visible minority 11 18 37 20 11 2 1 32 30 124
2014 Visible minority 6 31 25 18 20 0 0 38 37 16
2014 Non-visible minority 5 10 46 21 15 1 2 37 15 139

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 6 6 19 45 24 0 0 69 12 17
2017 Non-visible minority 5 6 23 34 28 1 2 64 12 124
2014 Visible minority 0 6 31 24 33 0 6 61 6 16
2014 Non-visible minority 1 6 23 35 28 3 3 67 8 139

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 0 12 42 15 24 6 0 42 13 17
2017 Non-visible minority 10 17 24 24 23 1 0 48 28 124
2014 Visible minority 6 26 43 13 12 0 0 25 32 16
2014 Non-visible minority 10 12 25 27 24 2 1 52 23 137

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 0 12 17 41 24 0 6 69 13 17
2017 Non-visible minority 6 18 33 28 15 1 0 43 24 124
2014 Visible minority 0 0 50 44 6 0 0 50 0 16
2014 Non-visible minority 1 16 27 34 19 1 2 54 18 138

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 6 12 46 17 12 0 6 31 20 17
2017 Non-visible minority 15 23 29 21 11 1 1 33 38 124
2014 Visible minority 18 30 39 7 0 0 6 8 51 16
2014 Non-visible minority 12 23 28 23 9 2 3 33 38 139

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 6 6 25 27 24 12 0 58 14 17
2017 Non-visible minority 4 11 33 33 17 2 0 51 15 124
2014 Visible minority 0 18 30 19 20 13 0 45 21 16
2014 Non-visible minority 4 13 20 34 19 5 5 59 19 139

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 0 18 44 32 6 0 0 38 18 17
2017 Non-visible minority 10 10 33 33 12 1 1 46 21 124
2014 Visible minority 12 19 50 6 6 0 6 13 34 16
2014 Non-visible minority 8 14 33 22 14 4 4 39 24 139
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 65 23 0 12 0 0 0 88 12 18
2017 Non-visible minority 66 25 3 3 3 0 0 91 5 124
2014 Visible minority 76 6 0 13 6 0 0 82 18 16
2014 Non-visible minority 68 23 4 3 1 1 1 93 3 139

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 29 23 6 6 0 0 66 12 18
2017 Non-visible minority 32 27 11 15 4 5 6 66 21 124
2014 Visible minority 27 12 25 6 12 6 12 48 22 16
2014 Non-visible minority 30 30 17 9 2 7 4 68 13 139

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 24 10 12 6 0 0 73 17 18
2017 Non-visible minority 50 23 13 9 5 0 0 73 14 124
2014 Visible minority 45 24 13 0 18 0 0 70 18 16
2014 Non-visible minority 46 30 7 8 6 2 1 78 14 139

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 23 33 5 6 0 0 56 11 18
2017 Non-visible minority 42 33 16 3 6 0 0 75 9 124
2014 Visible minority 45 32 6 6 12 0 0 76 18 16
2014 Non-visible minority 44 33 5 9 5 3 1 80 15 139

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 23 17 0 6 18 0 73 7 18
2017 Non-visible minority 43 19 13 8 7 9 1 68 17 124
2014 Visible minority 39 31 0 12 18 0 0 70 30 16
2014 Non-visible minority 40 24 9 10 9 5 2 69 21 139

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 23 0 6 11 45 4 66 34 18
2017 Non-visible minority 14 27 15 15 11 18 2 50 31 124
2014 Visible minority 27 13 25 18 12 0 6 42 32 16
2014 Non-visible minority 17 28 10 12 11 18 5 57 29 139

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 35 6 6 6 0 0 82 12 18
2017 Non-visible minority 47 42 2 8 1 0 0 89 9 123
2014 Visible minority 52 30 6 6 6 0 0 82 12 16
2014 Non-visible minority 50 38 4 4 2 1 1 90 6 139
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 22 18 11 6 0 0 66 16 18
2017 Non-visible minority 50 33 8 3 5 0 1 83 9 123
2014 Visible minority 51 30 0 0 18 0 0 82 18 16
2014 Non-visible minority 48 33 10 5 3 1 1 82 8 139

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 28 17 6 6 0 0 72 12 18
2017 Non-visible minority 56 30 8 2 2 2 1 88 4 124
2014 Visible minority 45 6 12 13 18 6 0 55 33 16
2014 Non-visible minority 62 20 7 5 3 3 1 85 8 139

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 32 12 12 12 0 0 65 24 18
2017 Non-visible minority 48 36 7 5 4 0 0 84 9 124
2014 Visible minority 45 24 6 6 18 0 0 70 24 16
2014 Non-visible minority 55 29 6 5 2 1 1 86 8 139

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 76 12 6 6 0 0 0 88 6 18
2017 Non-visible minority 85 10 2 3 0 0 0 95 3 124
2014 Visible minority 88 6 0 6 0 0 0 94 6 16
2014 Non-visible minority 86 7 3 2 1 1 1 94 2 139

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 21 11 12 0 0 0 77 12 18
2017 Non-visible minority 48 29 7 7 2 2 3 83 10 124
2014 Visible minority 33 31 18 0 6 0 12 73 7 16
2014 Non-visible minority 47 23 7 7 5 4 7 78 13 139

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 23 6 18 6 0 0 71 23 18
2017 Non-visible minority 61 24 2 8 4 1 0 86 12 124

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 59 17 0 12 6 6 0 82 18 18
2017 Non-visible minority 68 18 5 4 2 2 0 88 7 124

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 46 6 5 6 0 0 84 10 18
2017 Non-visible minority 60 27 6 4 2 1 0 87 6 124
2014 Visible minority 45 24 13 6 12 0 0 69 18 16
2014 Non-visible minority 58 24 8 5 4 1 0 82 10 139
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-visible minority 42 25 10 5 0 5 14 82 6 41
2014 Non-visible minority 48 22 7 8 5 8 2 78 14 39

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 32 12 5 6 0 0 77 11 18
2017 Non-visible minority 40 36 11 7 2 3 0 79 10 123
2014 Visible minority 40 36 6 0 18 0 0 76 18 16
2014 Non-visible minority 39 38 7 7 4 6 0 81 12 139

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 33 11 12 6 0 0 71 18 18
2017 Non-visible minority 40 30 17 8 4 2 0 71 12 124
2014 Visible minority 45 25 6 12 12 0 0 70 24 16
2014 Non-visible minority 41 37 8 7 6 1 0 79 13 139

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 38 34 6 0 6 0 58 6 18
2017 Non-visible minority 28 36 15 9 4 7 0 69 14 124
2014 Visible minority 27 43 6 0 24 0 0 70 24 16
2014 Non-visible minority 35 34 15 10 3 4 0 71 13 139

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 29 11 16 0 11 0 69 18 18
2017 Non-visible minority 31 29 21 9 5 7 0 64 14 123
2014 Visible minority 45 25 12 0 18 0 0 70 18 16
2014 Non-visible minority 36 31 13 8 7 6 0 70 16 139

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 43 12 10 12 6 0 64 23 18
2017 Non-visible minority 25 40 13 13 7 2 0 67 20 124
2014 Visible minority 39 31 12 0 18 0 0 70 18 16
2014 Non-visible minority 26 46 12 11 5 1 0 72 16 139
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 50 6 5 6 0 0 83 11 18
2017 Non-visible minority 38 49 5 7 1 0 0 87 8 123
2014 Visible minority 33 50 6 12 0 0 0 82 12 16
2014 Non-visible minority 50 37 6 4 1 2 0 89 5 139

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 56 0 0 0 0 0 100 0 18
2017 Non-visible minority 50 37 8 2 1 2 0 90 3 123
2014 Visible minority 58 24 6 6 0 6 0 87 6 16
2014 Non-visible minority 58 31 6 2 2 2 0 91 3 138

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 36 11 6 11 4 0 72 17 18
2017 Non-visible minority 51 29 10 6 0 3 2 83 6 123
2014 Visible minority 45 36 0 6 13 0 0 82 18 16
2014 Non-visible minority 47 28 8 8 5 1 1 78 13 139

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 28 29 16 0 6 0 52 17 18
2017 Non-visible minority 34 40 12 7 4 3 0 77 11 123
2014 Visible minority 33 12 25 17 6 0 6 49 25 16
2014 Non-visible minority 35 37 12 5 2 8 1 79 7 139

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 6 18 26 7 18 18 7 33 33 16
2017 Non-visible minority 12 30 13 12 12 17 4 53 30 123
2014 Visible minority 14 6 31 0 30 13 6 24 37 16
2014 Non-visible minority 17 20 16 10 13 16 8 49 29 139

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 65 29 6 0 0 0 0 94 0 18
2017 Non-visible minority 61 29 4 2 2 0 1 92 4 124
2014 Visible minority 70 18 0 6 6 0 0 88 12 16
2014 Non-visible minority 61 24 7 4 1 1 1 88 5 139

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 60 23 11 0 0 6 0 88 0 18
2017 Non-visible minority 69 20 4 2 1 2 1 92 3 124
2014 Visible minority 88 6 0 0 0 6 0 100 0 16
2014 Non-visible minority 65 22 7 2 0 4 0 91 2 139

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 17 19 12 6 0 6 61 19 17
2017 Non-visible minority 33 39 13 7 7 2 0 73 14 124
2014 Visible minority 27 12 12 25 24 0 0 39 49 16
2014 Non-visible minority 40 38 6 7 4 3 2 82 12 139

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 15 11 12 28 0 6 47 42 18
2017 Non-visible minority 11 17 15 20 29 2 6 30 54 124
2014 Visible minority 14 24 0 19 44 0 0 37 63 16
2014 Non-visible minority 14 21 20 16 20 3 6 39 40 139

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 38 23 6 6 6 0 63 12 18
2017 Non-visible minority 30 40 16 9 3 0 2 71 12 123

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 34 16 12 12 0 0 60 23 18
2017 Non-visible minority 37 36 14 5 1 6 0 78 7 124
2014 Visible minority 57 13 6 6 12 6 0 74 19 16
2014 Non-visible minority 45 30 12 5 1 8 0 81 6 139

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 41 6 12 6 0 0 77 17 18
2017 Non-visible minority 38 46 8 6 1 1 0 85 7 124
2014 Visible minority 45 24 13 6 12 0 0 69 18 16
2014 Non-visible minority 47 36 8 4 1 4 0 87 5 139

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 35 6 6 6 0 0 83 12 18
2017 Non-visible minority 49 41 3 6 2 0 0 90 7 124
2014 Visible minority 51 25 6 6 12 0 0 76 18 16
2014 Non-visible minority 61 31 4 3 1 1 0 93 3 139

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 34 11 6 6 6 0 76 13 18
2017 Non-visible minority 49 26 12 12 2 0 0 75 13 124
2014 Visible minority 45 31 13 6 6 0 0 76 12 16
2014 Non-visible minority 53 31 10 3 2 1 0 85 5 139

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 28 17 6 6 0 0 72 12 18
2017 Non-visible minority 44 29 15 10 3 0 0 72 13 124
2014 Visible minority 45 25 19 6 6 0 0 69 12 16
2014 Non-visible minority 50 36 8 3 2 1 0 87 6 139

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 32 23 6 13 0 0 59 19 17
2017 Non-visible minority 36 24 12 12 9 6 1 64 23 124
2014 Visible minority 45 12 18 6 6 12 0 66 14 16
2014 Non-visible minority 45 23 13 10 6 3 0 70 16 139
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Visible minority 35 27 38 18
2017 Non-visible minority 32 29 39 123
2014 Visible minority 31 15 55 16
2014 Non-visible minority 29 28 43 139

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Non-visible minority 8 16 64 5 0 7 40
2014 Non-visible minority 22 17 47 10 9999 5 40
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 16 84 123
2014 Visible minority 42 58 16
2014 Non-visible minority 20 80 139

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 50 19
2014 Non-visible minority 46 29

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 71 19
2014 Non-visible minority 55 29

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 19
2014 Non-visible minority 0 29

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 46 19
2014 Non-visible minority 37 29

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 70 19
2014 Non-visible minority 56 29

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 54 19
2014 Non-visible minority 39 29

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 30 19
2014 Non-visible minority 34 29

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 25 19
2014 Non-visible minority 21 29

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 35 19
2014 Non-visible minority 62 29

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 30 19
2014 Non-visible minority 41 29

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 19
2014 Non-visible minority 0 29

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 46 19
2014 Non-visible minority 31 29

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 19

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 47 19
2014 Non-visible minority 48 29

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 33 19
2014 Non-visible minority 38 29

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 26 19

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 19
2014 Non-visible minority 0 29

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 26 19

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 25 19
2014 Non-visible minority 31 29

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 24 19

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 25 19
2014 Non-visible minority 18 29

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 46 19
2014 Non-visible minority 55 29

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 19

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 48 19
2014 Non-visible minority 45 29

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 90 10 19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 0 17 22 5 0 40 16 39 11 18
2017 Non-visible minority 13 12 21 6 4 40 5 45 17 124
2014 Visible minority 7 6 12 12 18 32 12 24 54 16
2014 Non-visible minority 19 16 9 1 6 34 14 67 15 139

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 28 16 12 0 35 0 57 19 18
2017 Non-visible minority 28 34 19 7 3 9 0 68 11 124
2014 Visible minority 27 31 6 18 6 12 0 66 27 16
2014 Non-visible minority 32 32 11 6 1 15 3 77 9 139
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 15 40 11 0 0 16 18 83 0 18
2017 Non-visible minority 32 38 11 9 2 1 8 76 12 124
2014 Visible minority 32 37 12 12 0 0 7 74 13 16
2014 Non-visible minority 26 42 14 7 1 2 8 76 9 139

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 0 11 38 0 0 33 18 23 0 18
2017 Non-visible minority 10 16 15 2 6 40 11 53 16 124
2014 Visible minority 14 6 25 12 0 25 19 35 22 16
2014 Non-visible minority 9 15 20 3 3 36 14 49 11 139

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 17 16 5 0 18 18 67 8 18
2017 Non-visible minority 42 29 9 3 1 9 7 84 5 124
2014 Visible minority 32 24 24 0 6 6 7 65 7 16
2014 Non-visible minority 39 34 6 1 1 10 9 91 2 139

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 26 11 0 0 18 18 83 0 18
2017 Non-visible minority 33 31 12 3 1 12 7 80 5 124
2014 Visible minority 33 24 13 0 12 19 0 70 15 16
2014 Non-visible minority 36 34 9 1 1 12 8 87 2 138
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 7 93 124
2014 Visible minority 43 57 16
2014 Non-visible minority 6 94 139

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 0 25 18 0 6 36 16 51 12 17
2017 Non-visible minority 12 14 18 3 2 45 5 53 10 124
2014 Visible minority 14 12 12 0 13 44 6 51 25 16
2014 Non-visible minority 17 9 16 1 2 44 11 60 5 139

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 29 16 6 6 18 6 63 15 18
2017 Non-visible minority 33 35 15 4 1 10 2 77 5 124
2014 Visible minority 27 19 24 6 13 12 0 52 21 16
2014 Non-visible minority 35 30 11 1 2 22 1 83 3 139
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 22 18 17 17 0 0 48 34 18
2017 Non-visible minority 41 26 17 6 9 0 1 68 15 123

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 27 29 27 0 0 0 44 27 18
2017 Non-visible minority 13 19 25 24 19 0 0 33 43 124

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 10 35 11 6 0 6 45 18 18
2017 Non-visible minority 20 30 23 13 14 1 1 51 26 124

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 27 11 23 12 0 6 52 37 18
2017 Non-visible minority 15 22 23 19 19 0 2 38 39 124

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 29 16 6 0 0 6 77 6 18
2017 Non-visible minority 41 22 16 6 6 1 9 69 12 124

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 23 22 5 0 0 0 73 5 18
2017 Non-visible minority 26 28 28 10 8 0 0 55 18 123

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 29 33 0 6 0 0 61 6 18
2017 Non-visible minority 34 35 15 6 9 0 1 70 15 122

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 34 16 12 6 0 0 66 17 18
2017 Non-visible minority 26 30 22 11 11 0 0 56 22 123

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 33 23 11 12 0 0 55 22 18
2017 Non-visible minority 33 32 14 9 9 0 2 67 19 123

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 12 11 18 0 6 0 70 19 18
2017 Non-visible minority 29 31 22 6 9 0 2 62 16 123

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 17 11 5 6 0 6 77 11 18
2017 Non-visible minority 43 23 19 7 7 0 1 67 14 124

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 67 16 12 0 6 0 0 82 6 18
2017 Non-visible minority 76 10 6 4 2 1 1 87 6 124

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 30 17 0 6 0 5 77 6 18
2017 Non-visible minority 59 22 13 3 2 0 1 82 5 124

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 60 12 18 0 6 5 0 76 6 18
2017 Non-visible minority 59 17 13 7 3 0 1 76 11 124

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 70 6 0 0 0 0 24 100 0 18
2017 Non-visible minority 60 10 3 1 1 0 24 93 3 124

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 76 10 6 0 0 0 9 94 0 18
2017 Non-visible minority 58 26 10 1 1 0 4 87 2 123

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 27 6 0 18 0 5 75 19 18
2017 Non-visible minority 79 13 3 1 1 1 3 95 1 124

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 29 6 0 5 0 5 89 5 18
2017 Non-visible minority 54 31 8 5 2 0 1 85 6 124

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 16 44 6 11 0 0 39 17 18
2017 Non-visible minority 9 29 34 18 10 1 0 38 28 124

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 0 23 23 32 16 5 0 51 24 17
2017 Non-visible minority 11 22 33 25 8 0 1 33 34 124

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 62 33 5 0 0 0 0 95 0 18
2017 Non-visible minority 56 31 8 2 0 3 0 89 2 124

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 73 6 6 0 0 0 88 6 18
2017 Non-visible minority 22 44 16 13 4 1 0 66 17 124
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 17 83 124
2014 Non-visible minority 14 86 139

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 78 22 21
2014 Non-visible minority 81 19 20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-visible minority 37 57 6 0 0 0 0 94 0 16
2014 Non-visible minority 44 44 7 6 0 0 0 87 6 16
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 43 0 6 28 6 0 19 81 18
2017 Non-visible minority 37 33 10 6 9 5 0 39 61 124

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 52 14
2017 Non-visible minority 28 72

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 60 14
2017 Non-visible minority 29 72

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 21 14
2017 Non-visible minority 22 72

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 49 14
2017 Non-visible minority 40 72

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 14
2017 Non-visible minority 7 72

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 34 14
2017 Non-visible minority 27 72

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Visible minority 7 50 6 23 0 14 14
2017 Non-visible minority 7 70 9 8 1 4 70

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 38 0 19 8 0 7 71 29 14
2017 Non-visible minority 35 31 14 10 3 1 5 70 14 72

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 15 15 14 5 22 0 29 42 38 14
2017 Non-visible minority 8 9 9 4 10 6 55 43 35 72
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