2017 Public Service Employee Survey Results for Office of the Privacy Commissioner of Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 40 0 4 2 0 0 94 6 51
2017 3 to 10 years in current department or agency 49 43 4 4 0 0 0 92 4 74
2017 11 to 20 years in current department or agency 39 39 7 15 0 0 0 78 15 13
2014 Less than 3 years in current department or agency 50 44 4 0 2 0 0 94 2 49
2014 3 to 10 years in current department or agency 29 52 6 10 3 1 0 81 13 91
2014 11 to 20 years in current department or agency 44 24 9 24 0 0 0 68 24 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 87 9 2 0 1 0 0 96 1 51
2017 3 to 10 years in current department or agency 72 24 1 1 0 1 0 97 2 74
2017 11 to 20 years in current department or agency 63 30 7 0 0 0 0 93 0 13
2014 Less than 3 years in current department or agency 76 19 4 0 2 0 0 94 2 49
2014 3 to 10 years in current department or agency 60 25 8 5 1 1 0 86 6 91
2014 11 to 20 years in current department or agency 69 24 7 0 0 0 0 93 0 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 69 13 9 8 1 0 0 82 9 51
2017 3 to 10 years in current department or agency 58 27 4 7 4 0 0 85 11 74
2017 11 to 20 years in current department or agency 63 30 0 7 0 0 0 93 7 13
2014 Less than 3 years in current department or agency 64 16 13 4 2 0 2 81 6 49
2014 3 to 10 years in current department or agency 51 31 6 9 3 1 0 82 12 91
2014 11 to 20 years in current department or agency 64 14 15 7 0 0 0 78 7 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 33 10 10 3 0 0 77 13 51
2017 3 to 10 years in current department or agency 40 25 11 18 6 0 0 65 24 74
2017 11 to 20 years in current department or agency 23 24 8 15 31 0 0 46 46 13
2014 Less than 3 years in current department or agency 45 29 6 16 4 0 0 74 20 49
2014 3 to 10 years in current department or agency 25 30 11 18 14 1 0 56 33 91
2014 11 to 20 years in current department or agency 32 22 7 26 14 0 0 54 40 13

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 34 40 10 9 6 0 2 75 15 51
2017 3 to 10 years in current department or agency 26 48 10 15 1 0 0 74 16 74
2017 11 to 20 years in current department or agency 55 8 7 24 7 0 0 63 31 13
2014 Less than 3 years in current department or agency 49 30 10 8 2 0 0 80 10 49
2014 3 to 10 years in current department or agency 34 36 10 12 7 1 0 71 20 91
2014 11 to 20 years in current department or agency 44 48 9 0 0 0 0 91 0 13

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 39 8 11 2 0 0 79 13 51
2017 3 to 10 years in current department or agency 48 31 11 6 4 0 0 79 10 74
2017 11 to 20 years in current department or agency 55 15 23 7 0 0 0 70 7 13
2014 Less than 3 years in current department or agency 56 28 4 6 6 0 0 84 12 49
2014 3 to 10 years in current department or agency 41 46 8 2 2 1 0 87 4 91
2014 11 to 20 years in current department or agency 64 22 7 7 0 0 0 86 7 13

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 33 6 10 2 0 0 82 12 51
2017 3 to 10 years in current department or agency 54 35 4 6 1 0 0 89 7 74
2017 11 to 20 years in current department or agency 47 39 0 8 7 0 0 85 15 13
2014 Less than 3 years in current department or agency 54 38 4 0 4 0 0 92 4 49
2014 3 to 10 years in current department or agency 46 39 5 7 0 2 0 88 7 91
2014 11 to 20 years in current department or agency 73 20 0 7 0 0 0 93 7 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 59 29 4 5 0 0 2 90 5 51
2017 3 to 10 years in current department or agency 51 41 3 3 3 0 0 92 5 74
2017 11 to 20 years in current department or agency 50 42 0 7 0 0 0 93 7 12
2014 Less than 3 years in current department or agency 59 26 4 6 0 0 4 90 6 49
2014 3 to 10 years in current department or agency 40 44 9 4 2 1 0 85 6 91
2014 11 to 20 years in current department or agency 54 24 15 7 0 0 0 78 7 13

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 67 21 4 2 6 0 0 88 7 51
2017 3 to 10 years in current department or agency 37 37 12 9 5 0 0 74 14 74
2017 11 to 20 years in current department or agency 28 56 0 16 0 0 0 84 16 12
2014 Less than 3 years in current department or agency 52 27 8 8 2 0 2 81 10 49
2014 3 to 10 years in current department or agency 41 34 11 9 2 1 1 77 12 91
2014 11 to 20 years in current department or agency 38 47 0 15 0 0 0 85 15 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 10 13 5 6 0 18 71 13 51
2017 3 to 10 years in current department or agency 37 15 11 12 6 0 20 64 23 74
2017 11 to 20 years in current department or agency 34 0 15 22 7 0 22 44 36 13
2014 Less than 3 years in current department or agency 32 18 8 4 4 2 31 76 11 49
2014 3 to 10 years in current department or agency 28 18 5 17 15 2 14 55 38 91
2014 11 to 20 years in current department or agency 14 7 9 15 7 23 26 39 44 13

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 43 10 12 3 0 0 75 15 51
2017 3 to 10 years in current department or agency 39 41 8 8 4 0 0 80 12 74
2017 11 to 20 years in current department or agency 40 15 22 23 0 0 0 55 23 13
2014 Less than 3 years in current department or agency 44 36 8 4 8 0 0 80 12 49
2014 3 to 10 years in current department or agency 37 46 6 10 1 1 0 84 11 91
2014 11 to 20 years in current department or agency 60 33 7 0 0 0 0 93 0 13

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 27 8 8 3 2 0 80 12 51
2017 3 to 10 years in current department or agency 26 39 18 9 9 0 0 65 18 74
2017 11 to 20 years in current department or agency 41 14 0 28 17 0 0 55 45 13
2014 Less than 3 years in current department or agency 45 28 11 8 8 0 0 73 16 49
2014 3 to 10 years in current department or agency 31 33 21 8 6 1 0 65 14 91
2014 11 to 20 years in current department or agency 70 30 0 0 0 0 0 100 0 13

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 44 8 4 5 0 0 83 9 51
2017 3 to 10 years in current department or agency 35 42 12 5 5 0 0 77 11 74
2017 11 to 20 years in current department or agency 39 54 0 7 0 0 0 93 7 13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 37 2 6 2 0 0 90 8 51
2017 3 to 10 years in current department or agency 57 30 7 2 4 0 0 87 7 74
2017 11 to 20 years in current department or agency 49 37 15 0 0 0 0 85 0 13
2014 Less than 3 years in current department or agency 62 31 2 0 6 0 0 92 6 49
2014 3 to 10 years in current department or agency 50 40 2 6 0 2 0 91 6 91
2014 11 to 20 years in current department or agency 85 8 7 0 0 0 0 93 0 13

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 38 11 2 2 0 0 85 4 51
2017 3 to 10 years in current department or agency 31 38 11 12 8 0 0 69 20 74
2017 11 to 20 years in current department or agency 41 7 15 22 15 0 0 48 37 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 46 4 6 0 0 0 89 6 51
2017 3 to 10 years in current department or agency 52 36 7 4 1 0 0 88 5 74
2017 11 to 20 years in current department or agency 47 16 23 14 0 0 0 63 14 13
2014 Less than 3 years in current department or agency 70 18 8 2 2 0 0 88 4 49
2014 3 to 10 years in current department or agency 69 21 6 2 1 1 0 91 3 91
2014 11 to 20 years in current department or agency 92 0 8 0 0 0 0 92 0 12

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 45 4 10 0 0 0 86 10 51
2017 3 to 10 years in current department or agency 35 32 15 11 6 0 0 67 17 74
2017 11 to 20 years in current department or agency 33 29 22 8 9 0 0 62 17 13
2014 Less than 3 years in current department or agency 48 32 6 6 8 0 0 80 14 49
2014 3 to 10 years in current department or agency 35 38 12 7 8 1 0 74 14 91
2014 11 to 20 years in current department or agency 47 38 9 7 0 0 0 85 7 13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 30 10 6 2 0 0 81 8 51
2017 3 to 10 years in current department or agency 37 34 8 14 7 0 0 71 21 74
2017 11 to 20 years in current department or agency 33 30 7 15 15 0 0 63 30 13
2014 Less than 3 years in current department or agency 60 20 2 12 6 0 0 80 18 49
2014 3 to 10 years in current department or agency 37 31 13 11 7 1 0 69 18 91
2014 11 to 20 years in current department or agency 47 38 15 0 0 0 0 85 0 13

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 33 4 11 2 0 2 82 13 51
2017 3 to 10 years in current department or agency 35 40 10 8 7 0 0 75 15 74
2017 11 to 20 years in current department or agency 32 37 9 22 0 0 0 70 22 13
2014 Less than 3 years in current department or agency 50 38 4 4 4 0 0 88 8 49
2014 3 to 10 years in current department or agency 38 35 10 12 4 1 0 74 16 91
2014 11 to 20 years in current department or agency 39 44 17 0 0 0 0 83 0 13

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 29 14 6 3 0 0 76 9 51
2017 3 to 10 years in current department or agency 31 47 8 10 4 0 0 78 14 74
2017 11 to 20 years in current department or agency 33 22 23 15 7 0 0 55 22 13
2014 Less than 3 years in current department or agency 52 32 6 4 6 0 0 84 10 49
2014 3 to 10 years in current department or agency 46 38 9 2 3 2 0 85 6 91
2014 11 to 20 years in current department or agency 78 15 7 0 0 0 0 93 0 13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 34 12 8 6 0 0 74 14 51
2017 3 to 10 years in current department or agency 26 32 30 5 8 0 0 57 13 74
2017 11 to 20 years in current department or agency 17 15 50 8 9 0 0 33 17 13
2014 Less than 3 years in current department or agency 48 30 9 10 2 2 0 79 12 49
2014 3 to 10 years in current department or agency 25 38 16 8 9 1 2 65 18 91
2014 11 to 20 years in current department or agency 22 47 30 0 0 0 0 70 0 13

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 17 34 27 14 2 0 42 23 50
2017 3 to 10 years in current department or agency 13 18 42 15 8 1 1 24 33 74
2017 11 to 20 years in current department or agency 15 22 17 29 17 0 0 46 37 13
2014 Less than 3 years in current department or agency 4 8 37 21 27 0 4 49 13 49
2014 3 to 10 years in current department or agency 5 16 44 21 10 2 1 33 22 91
2014 11 to 20 years in current department or agency 9 0 52 24 15 0 0 39 9 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 2 19 41 37 2 0 79 2 50
2017 3 to 10 years in current department or agency 8 8 22 34 24 0 3 60 17 74
2017 11 to 20 years in current department or agency 9 7 31 22 31 0 0 53 15 13
2014 Less than 3 years in current department or agency 0 2 24 24 40 4 6 71 2 49
2014 3 to 10 years in current department or agency 2 10 25 38 22 2 2 62 12 91
2014 11 to 20 years in current department or agency 0 0 25 38 31 7 0 73 0 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 8 36 20 28 0 0 48 16 50
2017 3 to 10 years in current department or agency 8 20 22 23 22 4 0 48 29 74
2017 11 to 20 years in current department or agency 21 17 14 32 17 0 0 49 37 13
2014 Less than 3 years in current department or agency 9 8 21 29 28 3 2 60 17 48
2014 3 to 10 years in current department or agency 10 18 30 20 19 1 1 40 29 90
2014 11 to 20 years in current department or agency 17 0 9 43 31 0 0 74 17 13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 2 13 28 31 25 0 0 56 15 50
2017 3 to 10 years in current department or agency 7 14 34 30 12 1 1 44 22 74
2017 11 to 20 years in current department or agency 7 39 21 25 9 0 0 34 45 13
2014 Less than 3 years in current department or agency 0 12 21 43 20 0 4 65 13 49
2014 3 to 10 years in current department or agency 2 13 38 32 13 1 1 46 16 91
2014 11 to 20 years in current department or agency 0 17 17 26 40 0 0 66 17 12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 12 31 30 20 2 0 51 18 50
2017 3 to 10 years in current department or agency 18 27 35 13 5 0 3 18 46 74
2017 11 to 20 years in current department or agency 15 30 14 16 24 0 0 40 46 13
2014 Less than 3 years in current department or agency 8 30 25 18 10 2 8 31 42 49
2014 3 to 10 years in current department or agency 18 21 33 17 8 2 1 26 40 91
2014 11 to 20 years in current department or agency 0 14 22 55 9 0 0 63 14 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 2 8 18 37 26 8 0 69 11 50
2017 3 to 10 years in current department or agency 6 12 41 29 10 1 0 40 18 74
2017 11 to 20 years in current department or agency 0 9 23 29 39 0 0 68 9 13
2014 Less than 3 years in current department or agency 0 17 12 42 18 6 6 68 19 49
2014 3 to 10 years in current department or agency 6 13 30 25 18 7 2 47 20 91
2014 11 to 20 years in current department or agency 0 0 15 54 31 0 0 85 0 13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 10 42 27 13 0 2 41 16 50
2017 3 to 10 years in current department or agency 10 11 29 43 8 0 0 51 21 74
2017 11 to 20 years in current department or agency 14 24 23 8 31 0 0 39 37 13
2014 Less than 3 years in current department or agency 6 6 26 32 20 2 8 58 14 49
2014 3 to 10 years in current department or agency 9 22 38 16 9 3 3 27 33 91
2014 11 to 20 years in current department or agency 17 0 38 14 15 15 0 35 21 13
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 75 18 0 5 2 0 0 93 7 51
2017 3 to 10 years in current department or agency 64 26 4 3 3 0 0 90 5 74
2017 11 to 20 years in current department or agency 55 38 7 0 0 0 0 93 0 13
2014 Less than 3 years in current department or agency 77 19 2 2 0 0 0 96 2 49
2014 3 to 10 years in current department or agency 64 22 5 5 2 1 1 88 7 91
2014 11 to 20 years in current department or agency 78 14 9 0 0 0 0 91 0 13

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 31 4 14 1 5 4 78 17 51
2017 3 to 10 years in current department or agency 28 27 16 13 8 4 5 60 23 74
2017 11 to 20 years in current department or agency 32 21 24 15 0 7 0 57 17 13
2014 Less than 3 years in current department or agency 35 24 9 8 2 10 12 76 13 49
2014 3 to 10 years in current department or agency 23 29 23 11 6 6 2 57 18 91
2014 11 to 20 years in current department or agency 48 38 14 0 0 0 0 86 0 13

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 59 23 10 6 2 0 0 82 8 51
2017 3 to 10 years in current department or agency 46 23 11 11 8 0 0 69 19 74
2017 11 to 20 years in current department or agency 39 29 15 9 9 0 0 68 17 13
2014 Less than 3 years in current department or agency 55 25 6 2 6 4 2 85 8 49
2014 3 to 10 years in current department or agency 40 30 8 11 10 1 0 71 21 91
2014 11 to 20 years in current department or agency 61 32 7 0 0 0 0 93 0 13

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 28 17 1 6 0 0 75 8 51
2017 3 to 10 years in current department or agency 38 33 19 4 7 0 0 70 11 74
2017 11 to 20 years in current department or agency 44 23 15 9 9 0 0 68 17 13
2014 Less than 3 years in current department or agency 43 39 4 6 2 6 0 87 8 49
2014 3 to 10 years in current department or agency 44 28 7 9 10 2 1 73 19 91
2014 11 to 20 years in current department or agency 56 38 0 7 0 0 0 93 7 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 19 12 0 2 18 2 82 2 51
2017 3 to 10 years in current department or agency 41 17 14 11 10 8 0 63 22 74
2017 11 to 20 years in current department or agency 37 38 7 0 17 0 0 76 17 13
2014 Less than 3 years in current department or agency 47 23 4 8 4 8 6 81 14 49
2014 3 to 10 years in current department or agency 36 24 7 13 17 4 0 62 31 91
2014 11 to 20 years in current department or agency 47 33 21 0 0 0 0 79 0 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 25 9 10 8 31 5 58 28 51
2017 3 to 10 years in current department or agency 13 26 12 16 15 17 1 48 37 74
2017 11 to 20 years in current department or agency 15 38 24 17 0 7 0 56 18 13
2014 Less than 3 years in current department or agency 23 17 13 10 6 22 8 58 23 49
2014 3 to 10 years in current department or agency 14 32 9 13 16 15 2 55 34 91
2014 11 to 20 years in current department or agency 17 38 9 20 0 7 9 66 24 13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 38 0 8 0 0 0 92 8 51
2017 3 to 10 years in current department or agency 42 43 5 7 3 0 0 85 9 73
2017 11 to 20 years in current department or agency 54 38 0 8 0 0 0 92 8 13
2014 Less than 3 years in current department or agency 51 38 2 7 0 0 2 91 7 49
2014 3 to 10 years in current department or agency 47 38 5 5 3 1 0 86 9 91
2014 11 to 20 years in current department or agency 78 22 0 0 0 0 0 100 0 13
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 59 20 12 6 2 0 2 80 8 50
2017 3 to 10 years in current department or agency 39 36 10 4 10 0 0 75 14 74
2017 11 to 20 years in current department or agency 61 39 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 57 27 9 2 4 0 2 85 6 49
2014 3 to 10 years in current department or agency 39 36 9 8 7 1 1 76 15 91
2014 11 to 20 years in current department or agency 70 30 0 0 0 0 0 100 0 13

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 63 21 8 6 0 1 0 86 6 51
2017 3 to 10 years in current department or agency 46 32 11 3 4 3 1 81 7 74
2017 11 to 20 years in current department or agency 70 30 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 62 13 6 10 2 6 0 80 13 49
2014 3 to 10 years in current department or agency 57 20 8 5 6 2 1 79 12 91
2014 11 to 20 years in current department or agency 77 16 7 0 0 0 0 93 0 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 35 8 2 4 0 0 85 7 51
2017 3 to 10 years in current department or agency 42 34 7 9 8 0 0 76 17 74
2017 11 to 20 years in current department or agency 61 30 9 0 0 0 0 91 0 13
2014 Less than 3 years in current department or agency 63 21 8 4 4 0 0 84 8 49
2014 3 to 10 years in current department or agency 51 28 6 7 5 1 1 81 13 91
2014 11 to 20 years in current department or agency 62 38 0 0 0 0 0 100 0 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 79 11 6 5 0 0 0 89 5 51
2017 3 to 10 years in current department or agency 88 7 1 4 0 0 0 94 4 74
2017 11 to 20 years in current department or agency 92 8 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 92 6 2 0 0 0 0 98 0 49
2014 3 to 10 years in current department or agency 82 8 2 4 1 1 2 93 5 91
2014 11 to 20 years in current department or agency 91 9 0 0 0 0 0 100 0 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 59 26 8 2 2 0 2 87 4 51
2017 3 to 10 years in current department or agency 46 27 6 12 4 1 4 77 17 74
2017 11 to 20 years in current department or agency 32 47 7 7 0 7 0 85 7 13
2014 Less than 3 years in current department or agency 63 12 4 2 4 3 12 88 7 49
2014 3 to 10 years in current department or agency 37 26 11 10 8 3 5 68 19 91
2014 11 to 20 years in current department or agency 36 47 9 0 0 0 8 91 0 13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 64 22 2 10 2 0 0 86 12 51
2017 3 to 10 years in current department or agency 57 23 3 8 8 1 0 81 16 74
2017 11 to 20 years in current department or agency 55 32 7 7 0 0 0 86 7 13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 72 18 2 5 0 2 0 93 5 51
2017 3 to 10 years in current department or agency 64 17 6 5 5 3 0 83 11 74
2017 11 to 20 years in current department or agency 61 25 7 7 0 0 0 86 7 13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 27 8 5 0 0 0 87 5 51
2017 3 to 10 years in current department or agency 54 29 7 4 5 1 0 83 9 74
2017 11 to 20 years in current department or agency 70 30 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 65 18 6 9 2 0 0 83 11 49
2014 3 to 10 years in current department or agency 51 24 11 4 9 1 0 75 13 91
2014 11 to 20 years in current department or agency 69 31 0 0 0 0 0 100 0 13
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 3 to 10 years in current department or agency 37 25 14 4 0 7 14 77 5 28
2014 Less than 3 years in current department or agency 54 9 7 16 0 7 7 73 19 13
2014 3 to 10 years in current department or agency 60 20 8 0 8 4 0 84 8 25

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 57 29 10 2 0 2 0 88 2 51
2017 3 to 10 years in current department or agency 38 38 10 5 5 4 0 79 11 73
2017 11 to 20 years in current department or agency 16 38 17 29 0 0 0 54 29 13
2014 Less than 3 years in current department or agency 49 36 2 4 2 7 0 91 7 49
2014 3 to 10 years in current department or agency 36 36 9 8 8 4 0 74 16 91
2014 11 to 20 years in current department or agency 38 41 7 7 0 7 0 85 7 13

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 38 12 4 0 2 0 84 4 51
2017 3 to 10 years in current department or agency 43 25 19 8 5 0 0 68 13 74
2017 11 to 20 years in current department or agency 16 32 15 21 17 0 0 48 37 13
2014 Less than 3 years in current department or agency 57 29 10 2 2 0 0 86 4 49
2014 3 to 10 years in current department or agency 36 34 7 11 10 1 0 71 21 91
2014 11 to 20 years in current department or agency 45 40 9 7 0 0 0 85 7 13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 45 14 12 0 3 0 73 13 51
2017 3 to 10 years in current department or agency 31 34 15 7 5 8 0 71 12 74
2017 11 to 20 years in current department or agency 16 25 37 7 9 7 0 44 17 13
2014 Less than 3 years in current department or agency 49 27 16 2 2 4 0 79 4 49
2014 3 to 10 years in current department or agency 26 37 12 13 7 4 0 66 21 91
2014 11 to 20 years in current department or agency 45 35 14 7 0 0 0 79 7 13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 35 16 10 0 4 0 73 10 51
2017 3 to 10 years in current department or agency 32 26 18 9 8 7 0 62 18 73
2017 11 to 20 years in current department or agency 16 24 38 15 0 7 0 43 16 13
2014 Less than 3 years in current department or agency 51 26 10 4 2 6 0 83 7 49
2014 3 to 10 years in current department or agency 33 27 12 10 13 5 0 63 25 91
2014 11 to 20 years in current department or agency 31 46 22 0 0 0 0 78 0 13

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 54 11 2 7 1 0 81 8 51
2017 3 to 10 years in current department or agency 26 34 14 17 8 1 0 61 25 74
2017 11 to 20 years in current department or agency 16 33 21 15 9 7 0 52 26 13
2014 Less than 3 years in current department or agency 38 40 12 4 4 2 0 79 8 49
2014 3 to 10 years in current department or agency 26 40 11 13 9 1 0 66 22 91
2014 11 to 20 years in current department or agency 15 64 14 7 0 0 0 80 7 13
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 52 2 7 2 0 0 89 9 50
2017 3 to 10 years in current department or agency 40 47 6 5 1 0 0 87 6 74
2017 11 to 20 years in current department or agency 31 38 16 15 0 0 0 69 15 13
2014 Less than 3 years in current department or agency 55 37 2 6 0 0 0 92 6 49
2014 3 to 10 years in current department or agency 42 38 10 6 1 3 0 83 7 91
2014 11 to 20 years in current department or agency 53 47 0 0 0 0 0 100 0 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 41 4 2 0 2 0 94 2 50
2017 3 to 10 years in current department or agency 50 38 7 1 1 3 0 90 3 74
2017 11 to 20 years in current department or agency 53 38 9 0 0 0 0 91 0 13
2014 Less than 3 years in current department or agency 65 25 4 2 4 0 0 90 6 49
2014 3 to 10 years in current department or agency 52 33 9 2 0 5 0 89 2 90
2014 11 to 20 years in current department or agency 79 21 0 0 0 0 0 100 0 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 34 6 6 2 5 0 85 9 50
2017 3 to 10 years in current department or agency 50 27 15 4 1 0 3 79 6 74
2017 11 to 20 years in current department or agency 55 31 0 14 0 0 0 86 14 13
2014 Less than 3 years in current department or agency 58 28 6 6 0 0 2 87 6 49
2014 3 to 10 years in current department or agency 44 24 8 10 10 2 1 71 22 91
2014 11 to 20 years in current department or agency 45 49 7 0 0 0 0 93 0 13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 34 39 21 2 2 2 0 74 4 50
2017 3 to 10 years in current department or agency 34 37 10 10 5 4 0 74 16 74
2017 11 to 20 years in current department or agency 31 40 15 14 0 0 0 71 14 13
2014 Less than 3 years in current department or agency 38 32 14 4 0 8 4 79 5 49
2014 3 to 10 years in current department or agency 31 35 13 9 4 7 0 72 14 91
2014 11 to 20 years in current department or agency 47 31 16 0 0 7 0 83 0 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 39 11 4 8 18 8 68 17 48
2017 3 to 10 years in current department or agency 9 27 14 13 17 18 3 45 37 74
2017 11 to 20 years in current department or agency 24 9 29 31 7 0 0 33 37 13
2014 Less than 3 years in current department or agency 19 21 20 2 4 20 14 60 9 49
2014 3 to 10 years in current department or agency 16 16 17 10 20 17 5 40 39 91
2014 11 to 20 years in current department or agency 15 33 24 14 7 0 8 52 22 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 77 15 4 0 4 0 0 92 4 51
2017 3 to 10 years in current department or agency 58 35 3 1 1 0 1 94 3 74
2017 11 to 20 years in current department or agency 55 30 15 0 0 0 0 85 0 13
2014 Less than 3 years in current department or agency 78 12 4 2 2 0 2 92 4 49
2014 3 to 10 years in current department or agency 55 28 8 5 2 1 1 85 7 91
2014 11 to 20 years in current department or agency 71 14 9 7 0 0 0 85 7 13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 72 15 1 1 2 6 2 94 4 51
2017 3 to 10 years in current department or agency 70 22 6 1 0 0 0 92 1 74
2017 11 to 20 years in current department or agency 63 16 14 0 0 7 0 85 0 13
2014 Less than 3 years in current department or agency 73 15 4 0 0 8 0 96 0 49
2014 3 to 10 years in current department or agency 62 26 7 3 0 3 0 90 3 91
2014 11 to 20 years in current department or agency 85 7 9 0 0 0 0 91 0 13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 27 17 4 0 3 2 78 4 51
2017 3 to 10 years in current department or agency 29 39 12 7 12 1 0 68 20 72
2017 11 to 20 years in current department or agency 24 45 15 7 9 0 0 69 15 13
2014 Less than 3 years in current department or agency 45 33 6 4 4 4 4 85 9 49
2014 3 to 10 years in current department or agency 34 35 8 14 7 1 1 70 22 91
2014 11 to 20 years in current department or agency 31 51 9 0 0 9 0 91 0 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 17 13 21 17 2 6 45 41 51
2017 3 to 10 years in current department or agency 7 19 14 16 38 1 5 27 57 74
2017 11 to 20 years in current department or agency 16 7 16 30 24 0 7 24 59 13
2014 Less than 3 years in current department or agency 15 28 17 12 14 4 10 50 30 49
2014 3 to 10 years in current department or agency 12 19 14 20 30 3 2 33 53 91
2014 11 to 20 years in current department or agency 14 30 42 0 7 0 8 48 7 13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 42 14 4 2 2 0 79 6 50
2017 3 to 10 years in current department or agency 24 42 16 10 5 0 1 68 16 74
2017 11 to 20 years in current department or agency 33 15 21 24 0 0 8 52 26 13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 37 6 8 4 7 0 81 13 51
2017 3 to 10 years in current department or agency 33 38 16 6 3 4 0 74 9 74
2017 11 to 20 years in current department or agency 47 24 22 7 0 0 0 71 7 13
2014 Less than 3 years in current department or agency 57 27 10 2 2 2 0 85 4 49
2014 3 to 10 years in current department or agency 40 27 16 6 2 10 0 73 9 91
2014 11 to 20 years in current department or agency 32 46 0 14 0 9 0 85 15 13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 42 2 5 0 0 0 93 5 51
2017 3 to 10 years in current department or agency 28 51 9 7 4 1 0 80 11 74
2017 11 to 20 years in current department or agency 49 30 7 15 0 0 0 78 15 13
2014 Less than 3 years in current department or agency 62 28 6 2 2 0 0 90 4 49
2014 3 to 10 years in current department or agency 36 39 11 5 3 5 0 80 9 91
2014 11 to 20 years in current department or agency 55 38 0 7 0 0 0 93 7 13

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 64 27 4 4 0 0 0 92 4 51
2017 3 to 10 years in current department or agency 41 47 4 5 3 0 0 88 8 74
2017 11 to 20 years in current department or agency 42 43 0 7 8 0 0 85 15 13
2014 Less than 3 years in current department or agency 78 18 0 2 2 0 0 96 4 49
2014 3 to 10 years in current department or agency 48 37 7 4 3 1 0 86 7 91
2014 11 to 20 years in current department or agency 78 22 0 0 0 0 0 100 0 13

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 17 13 5 2 0 0 79 8 51
2017 3 to 10 years in current department or agency 41 35 8 13 1 1 0 77 15 74
2017 11 to 20 years in current department or agency 32 24 22 14 8 0 0 56 22 13
2014 Less than 3 years in current department or agency 67 26 2 2 2 0 0 94 4 49
2014 3 to 10 years in current department or agency 43 30 16 5 4 2 0 74 9 91
2014 11 to 20 years in current department or agency 69 31 0 0 0 0 0 100 0 13

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 59 21 12 6 2 0 0 80 8 51
2017 3 to 10 years in current department or agency 38 34 14 9 4 0 0 73 13 74
2017 11 to 20 years in current department or agency 24 24 29 14 8 0 0 49 22 13
2014 Less than 3 years in current department or agency 65 26 4 2 2 0 0 92 4 49
2014 3 to 10 years in current department or agency 39 38 13 5 4 1 0 77 10 91
2014 11 to 20 years in current department or agency 71 29 0 0 0 0 0 100 0 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 18 11 9 9 2 1 69 19 50
2017 3 to 10 years in current department or agency 26 30 14 12 11 7 0 61 24 74
2017 11 to 20 years in current department or agency 41 8 15 20 8 7 0 53 31 13
2014 Less than 3 years in current department or agency 52 23 10 8 4 4 0 77 12 49
2014 3 to 10 years in current department or agency 38 20 16 12 10 4 0 61 22 91
2014 11 to 20 years in current department or agency 69 22 9 0 0 0 0 91 0 13
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 32 36 51
2017 3 to 10 years in current department or agency 35 26 39 74
2017 11 to 20 years in current department or agency 25 35 41 12
2014 Less than 3 years in current department or agency 26 22 51 49
2014 3 to 10 years in current department or agency 32 25 43 91
2014 11 to 20 years in current department or agency 24 53 22 13

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 12 71 6 0 11 17
2017 3 to 10 years in current department or agency 4 17 72 8 0 0 25
2014 Less than 3 years in current department or agency 16 14 46 16 9999 7 13
2014 3 to 10 years in current department or agency 15 24 51 7 9999 3 29
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in current department or agency 26 74 73
2014 Less than 3 years in current department or agency 10 90 49
2014 3 to 10 years in current department or agency 30 70 91

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 58 18
2014 3 to 10 years in current department or agency 51 28

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 70 18
2014 3 to 10 years in current department or agency 60 28

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 18
2014 3 to 10 years in current department or agency 0 28

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 18
2014 3 to 10 years in current department or agency 0 28

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 18

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 42 18
2014 3 to 10 years in current department or agency 46 28

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 59 18
2014 3 to 10 years in current department or agency 54 28

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 53 18
2014 3 to 10 years in current department or agency 47 28

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 37 18
2014 3 to 10 years in current department or agency 40 28

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 27 18
2014 3 to 10 years in current department or agency 32 28

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 47 18
2014 3 to 10 years in current department or agency 68 28

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 33 18
2014 3 to 10 years in current department or agency 44 28

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 18
2014 3 to 10 years in current department or agency 0 28

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 49 18
2014 3 to 10 years in current department or agency 43 28

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 49 18
2014 3 to 10 years in current department or agency 61 28

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 29 18
2014 3 to 10 years in current department or agency 35 28

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 18
2014 3 to 10 years in current department or agency 0 28

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 26 18

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 27 18
2014 3 to 10 years in current department or agency 29 28

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 25 18

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 18

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 36 18
2014 3 to 10 years in current department or agency 26 28

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 48 18
2014 3 to 10 years in current department or agency 61 28

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 18

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 51 18
2014 3 to 10 years in current department or agency 50 28

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in current department or agency 100 0 18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 17 12 4 0 44 11 64 8 51
2017 3 to 10 years in current department or agency 11 10 24 7 5 40 4 36 21 74
2017 11 to 20 years in current department or agency 16 15 25 7 7 22 8 44 20 13
2014 Less than 3 years in current department or agency 19 10 4 0 4 36 27 78 10 49
2014 3 to 10 years in current department or agency 18 16 10 4 11 31 9 57 25 91
2014 11 to 20 years in current department or agency 16 24 15 0 0 44 0 72 0 13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 34 34 10 7 0 16 0 80 8 51
2017 3 to 10 years in current department or agency 23 31 24 8 5 9 0 59 14 74
2017 11 to 20 years in current department or agency 24 55 0 14 0 7 0 85 15 13
2014 Less than 3 years in current department or agency 39 28 6 2 0 20 4 89 2 49
2014 3 to 10 years in current department or agency 27 33 12 11 4 11 2 69 18 91
2014 11 to 20 years in current department or agency 47 14 24 0 0 15 0 71 0 13
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 44 0 6 2 6 18 89 11 51
2017 3 to 10 years in current department or agency 32 36 18 8 1 1 4 71 9 74
2017 11 to 20 years in current department or agency 48 23 8 7 7 0 8 77 15 13
2014 Less than 3 years in current department or agency 28 36 9 10 2 3 13 76 14 49
2014 3 to 10 years in current department or agency 25 42 18 8 0 2 5 72 9 91
2014 11 to 20 years in current department or agency 30 47 15 0 0 0 8 83 0 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 17 12 0 2 44 20 61 5 51
2017 3 to 10 years in current department or agency 12 15 22 3 5 35 8 48 14 74
2017 11 to 20 years in current department or agency 7 8 23 0 15 39 8 28 29 13
2014 Less than 3 years in current department or agency 8 21 8 4 0 41 19 71 9 49
2014 3 to 10 years in current department or agency 9 13 26 4 4 29 14 40 15 91
2014 11 to 20 years in current department or agency 16 7 15 7 0 55 0 51 15 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 26 8 2 0 13 14 86 3 51
2017 3 to 10 years in current department or agency 37 31 12 5 0 10 5 80 6 74
2017 11 to 20 years in current department or agency 63 15 7 0 7 0 8 85 7 13
2014 Less than 3 years in current department or agency 39 29 10 0 0 9 13 87 0 49
2014 3 to 10 years in current department or agency 37 37 7 2 2 10 6 87 5 91
2014 11 to 20 years in current department or agency 54 24 0 0 0 14 8 100 0 13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 26 10 0 2 11 14 84 2 51
2017 3 to 10 years in current department or agency 32 33 12 3 1 14 5 80 5 74
2017 11 to 20 years in current department or agency 23 30 24 7 0 9 8 63 8 13
2014 Less than 3 years in current department or agency 41 27 4 0 2 15 10 91 3 49
2014 3 to 10 years in current department or agency 32 35 13 1 2 12 4 80 4 90
2014 11 to 20 years in current department or agency 45 40 0 0 0 7 8 100 0 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in current department or agency 15 85 74
2014 3 to 10 years in current department or agency 14 86 91
2014 11 to 20 years in current department or agency 0 100 13

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 46 11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 100 11
2014 3 to 10 years in current department or agency 85 13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 13

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 10
2014 3 to 10 years in current department or agency 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 10
2014 3 to 10 years in current department or agency 0 11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 54 11
2014 3 to 10 years in current department or agency 59 12

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 12

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 62 11
2014 3 to 10 years in current department or agency 65 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 54 11
2014 3 to 10 years in current department or agency 49 12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in current department or agency 100 0 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 23 9 0 0 49 8 80 0 50
2017 3 to 10 years in current department or agency 11 12 21 4 4 40 8 44 15 74
2017 11 to 20 years in current department or agency 7 15 24 7 0 48 0 42 14 13
2014 Less than 3 years in current department or agency 19 10 6 0 0 42 22 83 0 49
2014 3 to 10 years in current department or agency 15 10 18 1 6 43 7 50 13 91
2014 11 to 20 years in current department or agency 24 16 7 0 0 53 0 86 0 13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 37 10 2 0 11 2 86 3 51
2017 3 to 10 years in current department or agency 30 34 19 4 3 9 3 72 7 74
2017 11 to 20 years in current department or agency 31 40 7 15 0 7 0 76 16 13
2014 Less than 3 years in current department or agency 36 26 8 2 0 26 2 86 3 49
2014 3 to 10 years in current department or agency 31 29 16 1 6 16 0 72 8 91
2014 11 to 20 years in current department or agency 47 29 0 0 0 24 0 100 0 13
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 18 18 10 16 0 0 57 26 51
2017 3 to 10 years in current department or agency 39 31 18 6 5 0 1 71 11 73
2017 11 to 20 years in current department or agency 55 22 15 8 0 0 0 77 8 13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 24 27 24 5 0 0 44 29 51
2017 3 to 10 years in current department or agency 12 18 25 24 21 0 0 30 45 74
2017 11 to 20 years in current department or agency 9 17 22 36 17 0 0 25 52 13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 17 28 12 6 1 2 52 19 51
2017 3 to 10 years in current department or agency 18 34 23 10 14 0 0 52 24 74
2017 11 to 20 years in current department or agency 9 31 8 29 15 0 9 43 48 13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 30 16 19 12 0 0 53 30 51
2017 3 to 10 years in current department or agency 14 20 23 18 22 0 3 35 41 74
2017 11 to 20 years in current department or agency 9 21 17 30 15 0 8 32 50 13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 25 14 8 4 1 6 72 13 51
2017 3 to 10 years in current department or agency 44 24 14 5 5 0 7 74 11 74
2017 11 to 20 years in current department or agency 31 8 29 0 9 0 24 51 11 13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 28 15 7 11 0 0 66 19 51
2017 3 to 10 years in current department or agency 23 30 30 11 6 0 0 53 17 73
2017 11 to 20 years in current department or agency 39 9 39 14 0 0 0 48 14 13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 32 23 4 0 0 0 74 4 51
2017 3 to 10 years in current department or agency 28 38 14 7 13 0 1 66 20 73
2017 11 to 20 years in current department or agency 35 26 15 7 16 0 0 61 24 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 37 19 10 4 0 0 67 13 51
2017 3 to 10 years in current department or agency 23 30 20 11 16 0 0 53 27 73
2017 11 to 20 years in current department or agency 31 23 17 22 7 0 0 55 29 13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 37 20 11 4 0 0 65 16 51
2017 3 to 10 years in current department or agency 32 33 15 5 15 0 0 65 20 73
2017 11 to 20 years in current department or agency 40 23 0 29 0 0 8 69 31 13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 25 19 10 6 0 0 65 16 51
2017 3 to 10 years in current department or agency 33 33 17 8 8 1 0 67 16 73
2017 11 to 20 years in current department or agency 9 23 31 0 22 0 17 37 26 13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 25 10 7 2 0 0 81 9 51
2017 3 to 10 years in current department or agency 42 24 19 9 4 0 3 67 13 74
2017 11 to 20 years in current department or agency 38 16 23 0 22 0 0 54 22 13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 83 6 5 4 0 2 0 91 4 51
2017 3 to 10 years in current department or agency 69 14 8 4 4 0 0 84 8 74
2017 11 to 20 years in current department or agency 85 0 15 0 0 0 0 85 0 13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 64 19 12 4 0 0 2 84 4 51
2017 3 to 10 years in current department or agency 55 23 16 1 5 0 0 78 7 74
2017 11 to 20 years in current department or agency 61 33 0 7 0 0 0 93 7 13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 14 14 8 0 2 0 78 8 51
2017 3 to 10 years in current department or agency 58 17 12 7 5 0 0 75 13 74
2017 11 to 20 years in current department or agency 56 16 14 7 8 0 0 72 15 13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 68 2 4 0 4 0 23 90 5 51
2017 3 to 10 years in current department or agency 58 14 3 0 0 0 26 96 0 74
2017 11 to 20 years in current department or agency 62 9 0 0 0 0 30 100 0 13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 74 14 9 0 0 0 4 91 0 50
2017 3 to 10 years in current department or agency 49 30 12 1 1 0 6 84 3 74
2017 11 to 20 years in current department or agency 67 26 7 0 0 0 0 93 0 13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 74 16 2 2 4 0 2 92 6 51
2017 3 to 10 years in current department or agency 72 16 3 0 3 1 4 94 3 74
2017 11 to 20 years in current department or agency 85 7 0 0 0 0 9 100 0 13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 30 4 5 4 0 2 86 10 51
2017 3 to 10 years in current department or agency 55 29 11 4 1 0 0 84 5 74
2017 11 to 20 years in current department or agency 53 32 8 0 0 0 7 91 0 13

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 40 28 12 6 0 0 54 18 51
2017 3 to 10 years in current department or agency 7 24 38 19 11 1 0 31 31 74
2017 11 to 20 years in current department or agency 25 0 44 22 9 0 0 25 30 13

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 12 29 32 20 2 0 53 18 50
2017 3 to 10 years in current department or agency 13 27 32 23 3 0 2 27 41 74
2017 11 to 20 years in current department or agency 9 22 44 26 0 0 0 26 30 13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 56 29 10 3 0 2 0 87 3 51
2017 3 to 10 years in current department or agency 59 32 8 0 0 1 0 92 0 74
2017 11 to 20 years in current department or agency 54 38 0 0 0 9 0 100 0 13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 52 4 10 2 0 0 84 12 51
2017 3 to 10 years in current department or agency 14 49 19 13 4 1 0 64 17 74
2017 11 to 20 years in current department or agency 24 24 21 30 0 0 0 49 30 13
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 84 51
2017 3 to 10 years in current department or agency 18 82 74
2014 Less than 3 years in current department or agency 12 88 49
2014 3 to 10 years in current department or agency 12 88 91

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in current department or agency 86 14 13
2014 3 to 10 years in current department or agency 66 34 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 3 to 10 years in current department or agency 44 56 0 0 0 0 0 100 0 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 32 4 6 25 0 0 32 68 51
2017 3 to 10 years in current department or agency 29 39 11 7 5 9 0 32 68 74
2017 11 to 20 years in current department or agency 77 23 0 0 0 0 0 77 23 13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 34
2017 3 to 10 years in current department or agency 25 46

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 34
2017 3 to 10 years in current department or agency 27 46

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 34
2017 3 to 10 years in current department or agency 19 46

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 34
2017 3 to 10 years in current department or agency 45 46

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 34
2017 3 to 10 years in current department or agency 7 46

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 34 34
2017 3 to 10 years in current department or agency 24 46

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in current department or agency 3 50 11 25 0 11 34
2017 3 to 10 years in current department or agency 9 78 7 2 2 3 43

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 30 3 17 8 3 8 68 29 34
2017 3 to 10 years in current department or agency 39 31 16 9 2 0 4 73 11 46

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 6 9 2 25 7 37 35 49 34
2017 3 to 10 years in current department or agency 8 9 11 6 4 4 57 46 26 46
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