2017 Public Service Employee Survey Results for Office of the Privacy Commissioner of Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	32	0	0	0	0	100	0	15
2017	3 to 10 years in the federal public service	54	40	2	2	2	0	95	3	59
2017	11 to 20 years in the federal public service	42	45	4	9	0	0	86	9	43
2017	More than 20 years in the federal public service	46	44	5	6	0	0	90	6	19
2014	Less than 3 years in the federal public service	60	40	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	25	57	9	5	3	0	83	9	69
2014	11 to 20 years in the federal public service	40	43	5	8	2	2	85	11	47
2014	More than 20 years in the federal public service	48	37	0	15	0	0	85	15	27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	87	5	7	0	0	0	93	0	15
2017	3 to 10 years in the federal public service	72	26	0	0	0	2	100	0	59
2017	11 to 20 years in the federal public service	78	16	2	3	2	0	93	4	43
2017	More than 20 years in the federal public service	79	16	5	0	0	0	95	0	19
2014	Less than 3 years in the federal public service	81	19	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	63	26	7	1	3	0	89	4	69
2014	11 to 20 years in the federal public service	63	20	8	7	0	2	85	7	47
2014	More than 20 years in the federal public service	70	23	7	0	0	0	93	0	27

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	12	7	20	0	0	0	73	20	15
2017	3 to 10 years in the federal public service	64	26	7	2	2	0	0	90	3	59
2017	11 to 20 years in the federal public service	59	23	3	11	4	0	0	82	16	43
2017	More than 20 years in the federal public service	58	26	6	5	6	0	0	83	11	19
2014	Less than 3 years in the federal public service	80	20	0	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	55	26	8	8	1	0	1	82	10	69
2014	11 to 20 years in the federal public service	52	25	15	6	0	2	0	78	7	47
2014	More than 20 years in the federal public service	58	21	3	7	10	0	0	80	17	27

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	41	0	11	0	0	89	11	15
2017	3 to 10 years in the federal public service	35	30	17	14	3	0	65	17	59
2017	11 to 20 years in the federal public service	46	26	4	12	11	0	72	23	43
2017	More than 20 years in the federal public service	30	17	11	27	16	0	46	43	19
2014	Less than 3 years in the federal public service	52	48	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	28	35	10	20	7	0	63	27	69
2014	11 to 20 years in the federal public service	34	21	8	26	9	2	57	35	47
2014	More than 20 years in the federal public service	32	25	12	8	24	0	56	32	27

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	60	7	0	0	0	6	92	0	15
2017	3 to 10 years in the federal public service	28	49	12	7	3	0	0	78	10	59
2017	11 to 20 years in the federal public service	31	33	5	24	7	0	0	64	31	43
2017	More than 20 years in the federal public service	47	31	16	6	0	0	0	78	6	19
2014	Less than 3 years in the federal public service	40	50	11	0	0	0	0	89	0	10
2014	3 to 10 years in the federal public service	28	37	10	16	9	0	0	66	25	69
2014	11 to 20 years in the federal public service	45	32	13	6	2	2	0	79	8	47
2014	More than 20 years in the federal public service	60	29	4	7	0	0	0	89	7	27

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	45	7	7	5	0	81	13	15
2017	3 to 10 years in the federal public service	43	36	9	8	3	0	79	12	59
2017	11 to 20 years in the federal public service	51	33	9	5	3	0	84	7	43
2017	More than 20 years in the federal public service	64	6	22	9	0	0	69	9	19
2014	Less than 3 years in the federal public service	80	20	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	36	44	7	6	7	0	80	13	69
2014	11 to 20 years in the federal public service	46	46	5	2	0	2	93	2	47
2014	More than 20 years in the federal public service	68	17	12	3	0	0	85	3	27

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	38	7	14	5	0	74	20	15
2017	3 to 10 years in the federal public service	53	33	3	9	2	0	86	11	59
2017	11 to 20 years in the federal public service	51	44	5	0	0	0	95	0	43
2017	More than 20 years in the federal public service	59	17	5	15	5	0	75	20	19
2014	Less than 3 years in the federal public service	52	48	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	41	42	7	6	3	2	84	9	69
2014	11 to 20 years in the federal public service	56	37	5	0	0	2	95	0	47
2014	More than 20 years in the federal public service	68	21	0	11	0	0	89	11	27

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	40	0	6	0	0	7	94	6	15
2017	3 to 10 years in the federal public service	52	43	2	0	3	0	0	95	3	59
2017	11 to 20 years in the federal public service	62	29	3	6	0	0	0	91	6	43
2017	More than 20 years in the federal public service	46	32	11	11	0	0	0	78	11	19
2014	Less than 3 years in the federal public service	59	29	0	0	0	0	11	100	0	10
2014	3 to 10 years in the federal public service	37	46	9	6	3	0	0	83	8	69
2014	11 to 20 years in the federal public service	55	30	8	2	0	2	2	89	2	47
2014	More than 20 years in the federal public service	53	30	7	10	0	0	0	83	10	27

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	27	0	0	11	0	0	89	11	15
2017	3 to 10 years in the federal public service	51	35	5	5	3	0	0	87	8	59
2017	11 to 20 years in the federal public service	39	32	17	9	2	0	0	71	12	43
2017	More than 20 years in the federal public service	32	47	6	10	5	0	0	79	16	19
2014	Less than 3 years in the federal public service	50	19	20	0	0	0	11	77	0	10
2014	3 to 10 years in the federal public service	43	33	9	11	4	0	0	76	15	69
2014	11 to 20 years in the federal public service	45	34	8	8	0	2	2	83	9	47
2014	More than 20 years in the federal public service	37	45	7	11	0	0	0	82	11	27

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	32	22	0	5	0	27	63	7	15
2017	3 to 10 years in the federal public service	52	12	10	12	3	0	10	72	17	59
2017	11 to 20 years in the federal public service	40	7	12	11	9	0	21	59	25	43
2017	More than 20 years in the federal public service	38	5	5	10	11	0	31	63	31	19
2014	Less than 3 years in the federal public service	40	19	10	0	0	11	21	86	0	10
2014	3 to 10 years in the federal public service	24	19	7	18	11	0	21	54	37	69
2014	11 to 20 years in the federal public service	30	20	7	10	9	8	16	66	25	47
2014	More than 20 years in the federal public service	25	7	3	11	18	4	32	50	45	27

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	48	7	12	5	0	75	18	15
2017	3 to 10 years in the federal public service	30	46	11	10	3	0	77	13	59
2017	11 to 20 years in the federal public service	42	39	9	7	3	0	81	9	43
2017	More than 20 years in the federal public service	48	20	10	17	5	0	68	22	19
2014	Less than 3 years in the federal public service	61	39	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	34	41	9	10	7	0	75	17	69
2014	11 to 20 years in the federal public service	45	44	6	2	0	2	91	2	47
2014	More than 20 years in the federal public service	49	41	3	7	0	0	89	7	27

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	14	13	19	6	0	62	25	15
2017	3 to 10 years in the federal public service	39	40	14	3	3	0	79	6	59
2017	11 to 20 years in the federal public service	37	30	12	10	9	3	69	19	43
2017	More than 20 years in the federal public service	26	30	10	22	11	0	57	33	19
2014	Less than 3 years in the federal public service	91	9	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	33	32	16	9	11	0	64	20	69
2014	11 to 20 years in the federal public service	33	33	24	7	2	2	67	9	47
2014	More than 20 years in the federal public service	46	41	7	3	3	0	86	7	27

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	52	0	7	6	87	13	15
2017	3 to 10 years in the federal public service	39	42	12	3	3	81	7	59
2017	11 to 20 years in the federal public service	41	38	5	7	9	79	16	43
2017	More than 20 years in the federal public service	32	57	11	0	0	89	0	19

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	44	0	7	6	0	87	13	15
2017	3 to 10 years in the federal public service	55	35	3	6	0	0	90	6	59
2017	11 to 20 years in the federal public service	56	33	6	0	5	0	89	5	43
2017	More than 20 years in the federal public service	49	35	16	0	0	0	84	0	19
2014	Less than 3 years in the federal public service	80	20	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	45	42	3	4	4	1	88	8	69
2014	11 to 20 years in the federal public service	62	32	0	4	0	2	96	4	47
2014	More than 20 years in the federal public service	68	21	7	3	0	0	89	3	27

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	29	11	7	6	76	12	15
2017	3 to 10 years in the federal public service	37	42	12	5	3	80	8	59
2017	11 to 20 years in the federal public service	37	38	7	14	5	74	19	43
2017	More than 20 years in the federal public service	32	24	21	18	5	56	22	19

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	40	7	13	0	0	80	13	15
2017	3 to 10 years in the federal public service	46	45	7	2	0	0	91	2	59
2017	11 to 20 years in the federal public service	53	35	5	7	0	0	88	7	43
2017	More than 20 years in the federal public service	50	24	10	10	5	0	74	16	19
2014	Less than 3 years in the federal public service	100	0	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	63	23	9	3	3	0	85	6	69
2014	11 to 20 years in the federal public service	76	15	5	2	0	2	93	2	46
2014	More than 20 years in the federal public service	75	18	7	0	0	0	93	0	27

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	48	0	25	0	0	75	25	15
2017	3 to 10 years in the federal public service	41	36	13	9	2	0	77	10	59
2017	11 to 20 years in the federal public service	43	31	15	4	7	0	74	12	43
2017	More than 20 years in the federal public service	27	47	16	6	5	0	74	11	19
2014	Less than 3 years in the federal public service	81	19	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	35	38	9	6	13	0	73	19	69
2014	11 to 20 years in the federal public service	41	35	13	7	2	2	78	9	47
2014	More than 20 years in the federal public service	39	44	7	7	3	0	83	10	27

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	35	20	20	0	0	61	20	15
2017	3 to 10 years in the federal public service	48	31	8	9	4	0	79	13	59
2017	11 to 20 years in the federal public service	46	31	7	9	7	0	77	16	43
2017	More than 20 years in the federal public service	30	39	11	5	16	0	69	21	19
2014	Less than 3 years in the federal public service	100	0	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	41	29	10	10	10	0	70	20	69
2014	11 to 20 years in the federal public service	42	34	7	13	2	2	78	15	47
2014	More than 20 years in the federal public service	47	29	14	7	3	0	76	11	27

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	20	13	14	6	0	7	65	21	15
2017	3 to 10 years in the federal public service	45	41	7	5	2	0	0	86	6	59
2017	11 to 20 years in the federal public service	34	38	8	15	5	0	0	72	20	43
2017	More than 20 years in the federal public service	36	43	0	16	6	0	0	78	22	19
2014	Less than 3 years in the federal public service	71	29	0	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	42	31	9	10	8	0	0	73	19	69
2014	11 to 20 years in the federal public service	37	40	15	6	0	2	0	78	7	47
2014	More than 20 years in the federal public service	43	47	0	11	0	0	0	89	11	27

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	33	14	13	0	0	74	13	15
2017	3 to 10 years in the federal public service	38	41	12	4	5	0	79	8	59
2017	11 to 20 years in the federal public service	37	42	9	10	2	0	79	12	43
2017	More than 20 years in the federal public service	49	14	10	17	10	0	62	27	19
2014	Less than 3 years in the federal public service	71	29	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	45	36	9	2	7	1	83	8	69
2014	11 to 20 years in the federal public service	52	31	9	4	2	2	85	7	47
2014	More than 20 years in the federal public service	54	35	8	4	0	0	88	4	27

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	43	12	0	0	0	0	88	0	15
2017	3 to 10 years in the federal public service	34	34	25	6	1	0	0	68	8	59
2017	11 to 20 years in the federal public service	24	31	24	7	15	0	0	55	22	43
2017	More than 20 years in the federal public service	8	27	42	6	17	0	0	35	23	19
2014	Less than 3 years in the federal public service	69	22	0	9	0	0	0	91	9	10
2014	3 to 10 years in the federal public service	30	43	18	4	4	1	0	74	8	69
2014	11 to 20 years in the federal public service	29	33	16	8	10	2	2	65	19	47
2014	More than 20 years in the federal public service	29	31	18	12	7	0	4	62	19	27

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	7	30	30	21	0	0	51	19	14
2017	3 to 10 years in the federal public service	9	18	40	19	11	2	2	31	28	59
2017	11 to 20 years in the federal public service	12	25	41	16	4	2	0	20	38	43
2017	More than 20 years in the federal public service	10	21	31	32	6	0	0	38	32	19
2014	Less than 3 years in the federal public service	0	0	30	40	31	0	0	70	0	10
2014	3 to 10 years in the federal public service	3	12	46	18	18	0	3	37	16	69
2014	11 to 20 years in the federal public service	11	12	41	22	10	4	0	34	24	47
2014	More than 20 years in the federal public service	3	14	46	19	15	0	3	35	18	27

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	0	21	29	50	0	0	79	0	14
2017	3 to 10 years in the federal public service	2	8	27	41	18	0	3	62	10	59
2017	11 to 20 years in the federal public service	12	8	16	35	26	2	0	63	20	43
2017	More than 20 years in the federal public service	6	0	27	22	40	5	0	65	6	19
2014	Less than 3 years in the federal public service	0	0	12	19	58	11	0	87	0	10
2014	3 to 10 years in the federal public service	1	3	30	42	17	1	6	63	5	69
2014	11 to 20 years in the federal public service	0	12	28	24	31	6	0	58	13	47
2014	More than 20 years in the federal public service	3	7	12	30	45	0	3	77	11	27

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	6	42	21	23	0	0	44	14	14
2017	3 to 10 years in the federal public service	7	19	33	24	17	0	0	41	26	59
2017	11 to 20 years in the federal public service	13	20	17	22	25	3	0	48	34	43
2017	More than 20 years in the federal public service	10	10	16	23	42	0	0	64	20	19
2014	3 to 10 years in the federal public service	12	17	30	23	16	0	1	40	30	68
2014	11 to 20 years in the federal public service	12	15	19	25	23	4	2	52	28	47
2014	More than 20 years in the federal public service	3	7	19	30	41	0	0	70	10	27

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	6	35	30	29	0	0	59	6	14
2017	3 to 10 years in the federal public service	4	12	33	32	19	0	0	51	16	59
2017	11 to 20 years in the federal public service	9	22	28	30	6	3	3	38	33	43
2017	More than 20 years in the federal public service	5	26	36	23	9	0	0	32	31	19
2014	Less than 3 years in the federal public service	0	0	9	49	42	0	0	91	0	10
2014	3 to 10 years in the federal public service	1	13	37	35	10	0	3	47	15	69
2014	11 to 20 years in the federal public service	2	19	30	26	20	2	0	47	22	47
2014	More than 20 years in the federal public service	0	4	26	43	23	0	3	69	4	26

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	7	21	50	15	0	0	65	13	14
2017	3 to 10 years in the federal public service	5	26	39	17	10	1	2	27	32	59
2017	11 to 20 years in the federal public service	22	21	31	13	10	0	3	24	44	43
2017	More than 20 years in the federal public service	22	26	25	21	6	0	0	27	48	19
2014	Less than 3 years in the federal public service	0	10	21	28	10	11	21	55	14	10
2014	3 to 10 years in the federal public service	15	29	29	16	7	0	3	24	46	69
2014	11 to 20 years in the federal public service	12	21	28	20	13	4	2	35	34	47
2014	More than 20 years in the federal public service	14	14	41	26	4	0	0	30	28	27

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	13	22	14	31	14	0	52	22	14
2017	3 to 10 years in the federal public service	2	12	33	38	14	2	0	53	14	59
2017	11 to 20 years in the federal public service	5	11	32	32	16	5	0	51	16	43
2017	More than 20 years in the federal public service	6	6	31	33	25	0	0	57	12	19
2014	Less than 3 years in the federal public service	0	0	9	40	28	11	11	88	0	10
2014	3 to 10 years in the federal public service	1	14	32	26	16	7	3	47	18	69
2014	11 to 20 years in the federal public service	4	14	13	41	17	6	4	65	20	47
2014	More than 20 years in the federal public service	8	11	15	33	27	0	7	64	20	27

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	21	36	21	15	0	0	37	27	14
2017	3 to 10 years in the federal public service	6	8	38	40	7	0	0	47	14	59
2017	11 to 20 years in the federal public service	12	17	31	23	14	0	3	38	30	43
2017	More than 20 years in the federal public service	16	6	27	33	15	5	0	50	22	19
2014	Less than 3 years in the federal public service	0	11	21	40	19	0	9	65	12	10
2014	3 to 10 years in the federal public service	9	17	41	17	10	1	5	29	27	69
2014	11 to 20 years in the federal public service	12	15	29	19	13	8	5	36	30	47
2014	More than 20 years in the federal public service	3	7	37	26	19	4	3	49	11	27

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	25	0	7	7	0	0	86	14	15
2017	3 to 10 years in the federal public service	68	24	4	4	0	0	0	93	4	59
2017	11 to 20 years in the federal public service	70	25	0	3	2	0	0	95	5	43
2017	More than 20 years in the federal public service	69	20	5	0	6	0	0	89	6	19
2014	Less than 3 years in the federal public service	91	9	0	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	72	18	4	4	1	0	0	90	6	69
2014	11 to 20 years in the federal public service	56	34	7	2	0	2	0	91	2	47
2014	More than 20 years in the federal public service	75	15	0	4	3	0	3	93	7	27

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	41	14	11	0	0	7	73	12	15
2017	3 to 10 years in the federal public service	31	28	16	12	5	3	5	63	19	59
2017	11 to 20 years in the federal public service	34	27	8	9	6	11	5	73	18	43
2017	More than 20 years in the federal public service	52	22	12	10	0	0	5	77	11	19
2014	Less than 3 years in the federal public service	39	22	9	0	0	9	21	87	0	10
2014	3 to 10 years in the federal public service	23	27	17	10	7	9	6	60	21	69
2014	11 to 20 years in the federal public service	37	28	17	8	2	6	2	70	12	47
2014	More than 20 years in the federal public service	31	26	25	11	0	4	3	62	12	27

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	28	5	20	6	0	0	69	26	15
2017	3 to 10 years in the federal public service	53	26	10	7	3	0	0	79	10	59
2017	11 to 20 years in the federal public service	52	26	9	4	8	0	0	78	12	43
2017	More than 20 years in the federal public service	57	10	16	17	0	0	0	67	17	19
2014	Less than 3 years in the federal public service	47	42	0	0	0	0	11	100	0	10
2014	3 to 10 years in the federal public service	45	27	7	8	12	1	0	73	20	69
2014	11 to 20 years in the federal public service	49	30	8	6	2	4	0	83	9	47
2014	More than 20 years in the federal public service	49	26	8	10	7	0	0	75	17	27

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	41	21	0	13	0	0	66	13	15
2017	3 to 10 years in the federal public service	43	30	21	3	3	0	0	72	7	59
2017	11 to 20 years in the federal public service	48	28	15	4	5	0	0	76	9	43
2017	More than 20 years in the federal public service	51	32	6	6	6	0	0	82	12	19
2014	Less than 3 years in the federal public service	49	40	0	0	0	11	0	100	0	10
2014	3 to 10 years in the federal public service	44	29	7	7	10	3	0	75	18	69
2014	11 to 20 years in the federal public service	45	37	6	8	2	2	0	83	10	47
2014	More than 20 years in the federal public service	43	33	3	11	3	3	3	81	15	27

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	21	25	0	6	14	7	60	8	15
2017	3 to 10 years in the federal public service	46	21	12	7	5	8	0	73	14	59
2017	11 to 20 years in the federal public service	46	24	5	2	8	15	0	83	12	43
2017	More than 20 years in the federal public service	48	10	22	5	6	9	0	64	12	19
2014	Less than 3 years in the federal public service	48	9	12	0	0	20	11	83	0	10
2014	3 to 10 years in the federal public service	35	29	4	13	13	3	3	68	28	69
2014	11 to 20 years in the federal public service	43	26	6	10	7	8	0	75	18	47
2014	More than 20 years in the federal public service	49	11	18	8	14	0	0	61	22	27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	35	0	5	13	27	7	72	28	15
2017	3 to 10 years in the federal public service	10	24	17	14	14	20	0	44	36	59
2017	11 to 20 years in the federal public service	17	19	5	17	11	25	6	52	40	43
2017	More than 20 years in the federal public service	20	45	10	12	0	14	0	75	14	19
2014	Less than 3 years in the federal public service	19	37	12	0	0	20	11	83	0	10
2014	3 to 10 years in the federal public service	12	26	13	14	15	16	4	48	36	69
2014	11 to 20 years in the federal public service	23	16	9	10	10	24	7	56	30	47
2014	More than 20 years in the federal public service	24	44	7	14	7	4	0	71	22	27

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	46	0	13	0	0	0	87	13	15
2017	3 to 10 years in the federal public service	47	41	5	5	2	0	0	88	7	58
2017	11 to 20 years in the federal public service	51	38	2	6	3	0	0	89	9	43
2017	More than 20 years in the federal public service	46	43	0	11	0	0	0	89	11	19
2014	Less than 3 years in the federal public service	49	40	0	0	0	0	11	100	0	10
2014	3 to 10 years in the federal public service	47	39	5	6	3	0	0	86	8	69
2014	11 to 20 years in the federal public service	57	32	2	5	2	2	0	91	7	47
2014	More than 20 years in the federal public service	49	40	3	7	0	0	0	90	7	27

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	29	14	7	6	0	6	71	14	15
2017	3 to 10 years in the federal public service	48	35	8	3	5	0	0	83	9	59
2017	11 to 20 years in the federal public service	52	27	12	5	5	0	0	79	10	42
2017	More than 20 years in the federal public service	66	17	11	6	0	0	0	83	6	19
2014	Less than 3 years in the federal public service	72	28	0	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	43	32	9	6	9	0	1	76	15	69
2014	11 to 20 years in the federal public service	48	36	8	4	2	2	0	85	6	47
2014	More than 20 years in the federal public service	48	26	11	7	4	0	3	77	11	27

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	42	7	6	0	0	0	88	6	15
2017	3 to 10 years in the federal public service	53	26	16	2	3	0	0	79	5	59
2017	11 to 20 years in the federal public service	53	32	2	4	3	4	3	91	7	43
2017	More than 20 years in the federal public service	73	16	6	0	0	5	0	94	0	19
2014	Less than 3 years in the federal public service	80	9	0	0	0	11	0	100	0	10
2014	3 to 10 years in the federal public service	56	16	9	9	7	3	0	74	16	69
2014	11 to 20 years in the federal public service	59	23	9	4	0	4	0	86	4	47
2014	More than 20 years in the federal public service	63	19	3	3	7	0	3	85	11	27

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	35	7	7	13	0	0	73	20	15
2017	3 to 10 years in the federal public service	44	34	9	10	3	0	0	78	13	59
2017	11 to 20 years in the federal public service	48	41	4	3	5	0	0	89	7	43
2017	More than 20 years in the federal public service	68	32	0	0	0	0	0	100	0	19
2014	Less than 3 years in the federal public service	68	23	9	0	0	0	0	91	0	10
2014	3 to 10 years in the federal public service	51	29	9	5	7	0	0	79	12	69
2014	11 to 20 years in the federal public service	51	38	2	5	2	2	0	91	7	47
2014	More than 20 years in the federal public service	67	11	7	7	4	0	3	81	11	27

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	20	14	7	0	0	0	79	7	15
2017	3 to 10 years in the federal public service	86	7	3	4	0	0	0	93	4	59
2017	11 to 20 years in the federal public service	93	7	0	0	0	0	0	100	0	43
2017	More than 20 years in the federal public service	84	10	0	5	0	0	0	95	5	19
2014	Less than 3 years in the federal public service	81	19	0	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	88	6	2	5	0	0	0	94	5	69
2014	11 to 20 years in the federal public service	85	9	2	0	0	2	2	97	0	47
2014	More than 20 years in the federal public service	81	4	8	0	4	0	3	88	4	27

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	19	20	0	5	0	0	74	5	15
2017	3 to 10 years in the federal public service	47	30	7	11	0	2	3	82	11	59
2017	11 to 20 years in the federal public service	49	28	3	12	3	0	5	82	15	43
2017	More than 20 years in the federal public service	58	23	5	0	5	10	0	89	6	19
2014	Less than 3 years in the federal public service	50	9	0	0	0	0	41	100	0	10
2014	3 to 10 years in the federal public service	46	15	16	7	8	1	6	67	16	69
2014	11 to 20 years in the federal public service	36	36	5	4	6	7	6	83	12	47
2014	More than 20 years in the federal public service	52	26	0	12	4	3	3	84	16	27

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	14	0	27	5	0	68	32	15
2017	3 to 10 years in the federal public service	65	25	4	4	3	0	89	7	59
2017	11 to 20 years in the federal public service	56	25	0	11	8	0	82	18	43
2017	More than 20 years in the federal public service	58	27	10	0	0	5	89	0	19

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	22	6	12	0	7	81	13	15
2017	3 to 10 years in the federal public service	75	16	4	2	3	0	91	5	59
2017	11 to 20 years in the federal public service	63	18	2	8	5	3	84	14	43
2017	More than 20 years in the federal public service	72	11	12	0	0	5	88	0	19

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	36	12	6	0	0	82	6	15
2017	3 to 10 years in the federal public service	60	26	7	3	3	0	86	7	59
2017	11 to 20 years in the federal public service	61	24	7	4	5	0	84	9	43
2017	More than 20 years in the federal public service	49	46	0	0	0	5	100	0	19
2014	Less than 3 years in the federal public service	81	19	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	52	21	12	7	7	0	74	15	69
2014	11 to 20 years in the federal public service	55	25	8	7	2	2	82	9	47
2014	More than 20 years in the federal public service	63	26	0	0	11	0	89	11	27

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	26	25	33	0	0	7	8	61	0	12
2017	11 to 20 years in the federal public service	39	28	0	6	0	6	21	91	9	18
2017	More than 20 years in the federal public service	73	10	10	0	0	0	8	90	0	11
2014	3 to 10 years in the federal public service	41	25	17	9	0	8	0	72	10	12
2014	11 to 20 years in the federal public service	55	18	6	11	5	6	0	77	17	18
2014	More than 20 years in the federal public service	50	27	7	0	8	9	0	83	9	12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	33	19	0	0	6	80	0	15
2017	3 to 10 years in the federal public service	45	33	13	5	3	0	79	8	58
2017	11 to 20 years in the federal public service	42	35	3	11	3	7	83	14	43
2017	More than 20 years in the federal public service	41	36	12	6	6	0	77	12	19
2014	Less than 3 years in the federal public service	49	51	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	39	36	8	5	9	3	77	14	69
2014	11 to 20 years in the federal public service	39	38	5	8	2	8	84	11	47
2014	More than 20 years in the federal public service	38	30	11	11	3	7	73	15	27

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	53	5	7	0	6	87	8	15
2017	3 to 10 years in the federal public service	46	26	21	3	3	0	72	6	59
2017	11 to 20 years in the federal public service	38	31	12	14	5	0	69	18	43
2017	More than 20 years in the federal public service	47	31	10	6	6	0	78	12	19
2014	Less than 3 years in the federal public service	61	39	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	43	26	14	9	8	0	69	16	69
2014	11 to 20 years in the federal public service	38	45	5	8	2	2	85	11	47
2014	More than 20 years in the federal public service	45	31	3	7	14	0	76	21	27

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	56	5	20	0	6	73	22	15
2017	3 to 10 years in the federal public service	30	37	23	5	3	2	68	8	59
2017	11 to 20 years in the federal public service	28	32	10	12	4	14	70	19	43
2017	More than 20 years in the federal public service	32	37	15	10	0	6	74	10	19
2014	Less than 3 years in the federal public service	61	28	11	0	0	0	89	0	10
2014	3 to 10 years in the federal public service	29	35	18	9	7	3	66	16	69
2014	11 to 20 years in the federal public service	34	41	10	8	2	4	79	11	47
2014	More than 20 years in the federal public service	42	24	7	14	7	7	70	22	27

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	41	19	14	0	0	67	14	15
2017	3 to 10 years in the federal public service	35	25	24	8	5	3	62	14	59
2017	11 to 20 years in the federal public service	30	34	7	11	4	14	74	17	43
2017	More than 20 years in the federal public service	34	32	21	6	6	0	67	12	18
2014	Less than 3 years in the federal public service	71	29	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	34	28	11	11	12	4	65	24	69
2014	11 to 20 years in the federal public service	34	37	14	4	4	8	76	9	47
2014	More than 20 years in the federal public service	46	23	10	7	11	4	71	18	27

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	39	19	0	20	0	61	20	15
2017	3 to 10 years in the federal public service	27	39	16	12	5	0	66	17	59
2017	11 to 20 years in the federal public service	20	46	10	14	5	5	70	19	43
2017	More than 20 years in the federal public service	28	47	10	5	6	4	78	12	19
2014	Less than 3 years in the federal public service	59	32	9	0	0	0	91	0	10
2014	3 to 10 years in the federal public service	25	38	15	13	8	1	64	21	69
2014	11 to 20 years in the federal public service	23	55	10	2	8	2	79	10	47
2014	More than 20 years in the federal public service	38	38	3	17	3	0	76	21	27

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	68	0	0	7	0	93	7	15
2017	3 to 10 years in the federal public service	39	51	3	6	0	0	90	6	58
2017	11 to 20 years in the federal public service	41	41	7	9	2	0	82	11	43
2017	More than 20 years in the federal public service	47	42	0	11	0	0	89	11	19
2014	Less than 3 years in the federal public service	70	21	0	9	0	0	91	9	10
2014	3 to 10 years in the federal public service	41	41	9	7	0	2	84	8	69
2014	11 to 20 years in the federal public service	43	41	6	4	2	4	87	6	47
2014	More than 20 years in the federal public service	60	37	3	0	0	0	97	0	27

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	61	6	5	0	0	89	5	15
2017	3 to 10 years in the federal public service	54	35	9	0	0	2	91	0	58
2017	11 to 20 years in the federal public service	49	45	2	0	0	4	98	0	43
2017	More than 20 years in the federal public service	73	21	0	0	6	0	94	6	19
2014	Less than 3 years in the federal public service	69	31	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	53	32	6	3	3	3	88	6	68
2014	11 to 20 years in the federal public service	67	23	6	2	0	2	91	2	47
2014	More than 20 years in the federal public service	50	36	10	0	0	4	89	0	27

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	48	7	6	0	6	0	87	6	15
2017	3 to 10 years in the federal public service	55	24	14	5	2	0	0	79	7	58
2017	11 to 20 years in the federal public service	47	36	6	4	3	2	2	86	7	43
2017	More than 20 years in the federal public service	64	17	5	0	0	8	6	94	0	19
2014	Less than 3 years in the federal public service	60	21	9	9	0	0	0	81	9	10
2014	3 to 10 years in the federal public service	48	32	1	7	9	0	3	82	17	69
2014	11 to 20 years in the federal public service	44	26	13	8	5	4	0	73	13	47
2014	More than 20 years in the federal public service	46	30	10	11	3	0	0	76	14	27

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	47	22	7	6	0	0	66	12	15
2017	3 to 10 years in the federal public service	33	40	15	5	5	3	0	75	10	58
2017	11 to 20 years in the federal public service	36	37	12	10	0	5	0	77	10	43
2017	More than 20 years in the federal public service	49	32	14	5	0	0	0	81	5	19
2014	Less than 3 years in the federal public service	32	40	19	0	0	0	10	79	0	10
2014	3 to 10 years in the federal public service	30	32	14	9	5	10	2	69	15	69
2014	11 to 20 years in the federal public service	45	30	9	6	0	10	0	83	7	47
2014	More than 20 years in the federal public service	32	43	18	4	3	0	0	75	7	27

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	43	13	0	19	13	13	57	25	15
2017	3 to 10 years in the federal public service	12	33	18	8	7	19	4	58	19	57
2017	11 to 20 years in the federal public service	10	26	13	12	16	21	2	46	37	42
2017	More than 20 years in the federal public service	27	17	10	22	16	6	4	48	42	19
2014	Less than 3 years in the federal public service	11	38	21	0	0	11	19	70	0	10
2014	3 to 10 years in the federal public service	17	15	18	7	16	16	11	43	32	69
2014	11 to 20 years in the federal public service	21	22	19	8	13	17	0	52	25	47
2014	More than 20 years in the federal public service	11	12	12	18	17	19	12	32	50	27

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	25	7	0	7	0	0	86	7	15
2017	3 to 10 years in the federal public service	66	29	4	2	0	0	0	95	2	59
2017	11 to 20 years in the federal public service	62	29	5	0	2	0	3	93	2	43
2017	More than 20 years in the federal public service	62	27	5	0	6	0	0	89	6	19
2014	Less than 3 years in the federal public service	91	9	0	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	61	23	9	6	0	0	1	85	6	69
2014	11 to 20 years in the federal public service	60	25	8	2	2	2	0	87	5	47
2014	More than 20 years in the federal public service	64	22	0	3	7	0	3	89	11	27

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	19	0	0	7	7	6	92	8	15
2017	3 to 10 years in the federal public service	67	27	4	0	0	2	0	96	0	59
2017	11 to 20 years in the federal public service	72	10	10	4	0	4	0	85	4	43
2017	More than 20 years in the federal public service	73	22	5	0	0	0	0	95	0	19
2014	Less than 3 years in the federal public service	81	10	0	0	0	9	0	100	0	10
2014	3 to 10 years in the federal public service	66	24	4	3	0	3	0	93	3	69
2014	11 to 20 years in the federal public service	69	16	9	0	0	6	0	91	0	47
2014	More than 20 years in the federal public service	62	27	4	3	0	4	0	93	3	27

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	21	20	0	0	0	7	79	0	15
2017	3 to 10 years in the federal public service	34	33	17	11	2	3	0	69	13	59
2017	11 to 20 years in the federal public service	33	40	11	5	12	0	0	73	17	42
2017	More than 20 years in the federal public service	21	54	6	5	11	4	0	77	17	19
2014	Less than 3 years in the federal public service	50	30	0	9	0	11	0	90	10	10
2014	3 to 10 years in the federal public service	30	38	10	11	8	0	3	70	20	69
2014	11 to 20 years in the federal public service	45	34	7	11	2	2	0	80	13	47
2014	More than 20 years in the federal public service	45	29	3	4	7	8	3	84	12	27

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	12	7	32	6	0	14	47	45	15
2017	3 to 10 years in the federal public service	13	27	16	17	24	2	2	41	42	59
2017	11 to 20 years in the federal public service	14	14	12	21	34	2	2	29	58	43
2017	More than 20 years in the federal public service	5	0	10	20	39	5	21	7	80	19
2014	Less than 3 years in the federal public service	0	59	9	0	0	11	21	86	0	10
2014	3 to 10 years in the federal public service	18	25	15	17	21	1	3	44	40	69
2014	11 to 20 years in the federal public service	13	15	16	21	32	4	0	29	54	47
2014	More than 20 years in the federal public service	11	17	25	11	18	4	15	34	35	27

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	47	19	7	6	7	0	65	14	15
2017	3 to 10 years in the federal public service	28	43	19	7	2	0	2	73	8	58
2017	11 to 20 years in the federal public service	40	35	6	9	7	0	3	77	17	43
2017	More than 20 years in the federal public service	30	45	20	6	0	0	0	74	6	19

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	47	6	13	7	0	74	20	15
2017	3 to 10 years in the federal public service	32	38	14	6	2	8	76	8	59
2017	11 to 20 years in the federal public service	43	34	10	7	4	2	78	12	43
2017	More than 20 years in the federal public service	47	34	10	0	0	8	89	0	19
2014	Less than 3 years in the federal public service	59	21	11	9	0	0	80	9	10
2014	3 to 10 years in the federal public service	42	28	11	6	4	9	76	11	69
2014	11 to 20 years in the federal public service	41	38	15	0	0	6	84	0	47
2014	More than 20 years in the federal public service	52	15	10	10	0	12	77	12	27

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	47	7	7	0	0	86	7	15
2017	3 to 10 years in the federal public service	34	60	3	2	0	2	95	2	59
2017	11 to 20 years in the federal public service	43	38	2	12	5	0	81	17	43
2017	More than 20 years in the federal public service	46	28	16	6	0	5	77	6	19
2014	Less than 3 years in the federal public service	59	30	11	0	0	0	89	0	10
2014	3 to 10 years in the federal public service	40	43	6	6	4	2	84	10	69
2014	11 to 20 years in the federal public service	50	33	8	2	2	4	87	5	47
2014	More than 20 years in the federal public service	53	15	14	7	0	11	76	8	27

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	32	7	13	0	0	80	13	15
2017	3 to 10 years in the federal public service	53	44	0	1	2	0	97	3	59
2017	11 to 20 years in the federal public service	52	34	5	7	3	0	86	10	43
2017	More than 20 years in the federal public service	41	37	10	6	6	0	78	12	19
2014	Less than 3 years in the federal public service	100	0	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	57	31	3	4	5	0	87	10	69
2014	11 to 20 years in the federal public service	60	32	5	2	0	2	93	2	47
2014	More than 20 years in the federal public service	57	33	7	3	0	0	90	3	27

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	13	12	6	7	0	75	13	15
2017	3 to 10 years in the federal public service	48	34	11	6	2	0	82	8	59
2017	11 to 20 years in the federal public service	49	26	6	16	0	3	77	17	43
2017	More than 20 years in the federal public service	47	16	20	11	6	0	63	17	19
2014	Less than 3 years in the federal public service	100	0	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	37	44	8	5	4	1	83	9	69
2014	11 to 20 years in the federal public service	59	24	13	2	0	2	85	2	47
2014	More than 20 years in the federal public service	60	15	15	4	7	0	75	11	27

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	20	12	13	0	0	75	13	15
2017	3 to 10 years in the federal public service	48	29	18	3	2	0	77	4	59
2017	11 to 20 years in the federal public service	39	35	7	14	4	0	74	19	43
2017	More than 20 years in the federal public service	47	16	20	6	11	0	63	17	19
2014	Less than 3 years in the federal public service	100	0	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	35	48	7	6	4	0	83	10	69
2014	11 to 20 years in the federal public service	53	31	12	2	0	2	85	2	47
2014	More than 20 years in the federal public service	60	19	10	3	7	0	79	11	27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	14	6	18	7	0	0	69	25	15
2017	3 to 10 years in the federal public service	34	29	16	8	8	5	0	66	18	58
2017	11 to 20 years in the federal public service	37	22	10	13	9	9	0	65	24	43
2017	More than 20 years in the federal public service	32	22	16	5	23	0	4	56	28	19
2014	Less than 3 years in the federal public service	71	29	0	0	0	0	0	100	0	10
2014	3 to 10 years in the federal public service	33	24	15	13	8	7	0	61	23	69
2014	11 to 20 years in the federal public service	51	20	13	10	4	2	0	72	15	47
2014	More than 20 years in the federal public service	57	14	15	3	10	0	0	71	14	27

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	39	34	27	15
2017	3 to 10 years in the federal public service	35	27	38	59
2017	11 to 20 years in the federal public service	28	32	40	42
2017	More than 20 years in the federal public service	25	33	42	19
2014	Less than 3 years in the federal public service	0	30	70	10
2014	3 to 10 years in the federal public service	34	9	56	69
2014	11 to 20 years in the federal public service	30	40	30	47
2014	More than 20 years in the federal public service	27	37	36	27

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	3 to 10 years in the federal public service	5	21	55	14	0	3	20
2017	11 to 20 years in the federal public service	8	0	92	0	0	0	12
2014	3 to 10 years in the federal public service	5	20	54	13	9999	8	24
2014	11 to 20 years in the federal public service	15	29	56	0	9999	0	14

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	14	86	58
2017	11 to 20 years in the federal public service	19	81	43
2014	Less than 3 years in the federal public service	0	100	10
2014	3 to 10 years in the federal public service	24	76	69
2014	11 to 20 years in the federal public service	26	74	47
2014	More than 20 years in the federal public service	22	78	27

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	35	7	0	0	33	25	83	0	15
2017	3 to 10 years in the federal public service	9	8	26	3	3	46	4	35	13	59
2017	11 to 20 years in the federal public service	16	8	13	9	7	39	8	45	30	43
2017	More than 20 years in the federal public service	15	22	17	11	0	35	0	57	17	19
2014	Less than 3 years in the federal public service	31	11	0	0	0	11	47	100	0	10
2014	3 to 10 years in the federal public service	8	15	13	4	8	32	19	48	26	69
2014	11 to 20 years in the federal public service	24	13	4	2	8	40	8	71	21	47
2014	More than 20 years in the federal public service	27	15	11	0	7	41	0	69	12	27

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	45	6	20	0	14	0	69	24	15
2017	3 to 10 years in the federal public service	25	32	25	2	3	13	0	66	6	59
2017	11 to 20 years in the federal public service	29	34	10	14	5	9	0	69	20	43
2017	More than 20 years in the federal public service	32	38	6	6	0	18	0	86	7	19
2014	Less than 3 years in the federal public service	61	9	0	0	0	29	0	100	0	10
2014	3 to 10 years in the federal public service	22	32	15	6	4	16	5	68	13	69
2014	11 to 20 years in the federal public service	32	34	11	8	0	12	2	78	10	47
2014	More than 20 years in the federal public service	40	30	4	11	3	11	0	79	16	27

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	39	0	11	7	7	29	71	29	15
2017	3 to 10 years in the federal public service	28	49	16	3	0	1	1	80	4	59
2017	11 to 20 years in the federal public service	36	27	9	12	2	5	9	73	16	43
2017	More than 20 years in the federal public service	44	25	0	6	5	0	20	87	13	19
2014	Less than 3 years in the federal public service	19	19	22	0	9	0	31	55	13	10
2014	3 to 10 years in the federal public service	21	46	14	12	0	3	3	72	13	69
2014	11 to 20 years in the federal public service	34	38	13	4	0	2	9	80	5	47
2014	More than 20 years in the federal public service	28	38	18	3	0	0	12	76	4	27

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	13	12	0	0	33	41	52	0	15
2017	3 to 10 years in the federal public service	12	15	25	2	2	38	6	48	6	59
2017	11 to 20 years in the federal public service	10	13	13	0	7	49	9	53	17	43
2017	More than 20 years in the federal public service	11	16	10	5	16	27	15	46	36	19
2014	Less than 3 years in the federal public service	19	10	10	0	0	32	30	75	0	10
2014	3 to 10 years in the federal public service	8	13	22	8	0	32	17	41	17	69
2014	11 to 20 years in the federal public service	11	20	23	2	4	32	8	51	10	47
2014	More than 20 years in the federal public service	8	11	14	0	7	44	16	47	17	27

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	32	14	0	0	27	22	73	0	15
2017	3 to 10 years in the federal public service	45	32	10	4	0	8	1	84	4	59
2017	11 to 20 years in the federal public service	43	27	5	5	2	9	9	86	8	43
2017	More than 20 years in the federal public service	48	16	10	0	0	6	20	86	0	19
2014	Less than 3 years in the federal public service	29	12	19	0	0	9	31	68	0	10
2014	3 to 10 years in the federal public service	37	39	1	3	1	16	3	93	5	69
2014	11 to 20 years in the federal public service	36	36	15	0	0	4	9	83	0	47
2014	More than 20 years in the federal public service	45	25	4	0	4	7	16	90	5	27

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	26	19	0	0	27	22	62	0	15
2017	3 to 10 years in the federal public service	40	37	11	2	2	8	1	85	4	59
2017	11 to 20 years in the federal public service	31	26	15	5	0	14	9	74	6	43
2017	More than 20 years in the federal public service	42	27	0	0	5	6	20	94	6	19
2014	Less than 3 years in the federal public service	38	12	10	0	0	9	31	84	0	10
2014	3 to 10 years in the federal public service	31	41	4	1	3	16	3	89	5	68
2014	11 to 20 years in the federal public service	29	34	19	0	0	10	7	77	0	47
2014	More than 20 years in the federal public service	52	22	4	0	4	10	8	91	5	27

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	42	12	0	0	39	7	78	0	15
2017	3 to 10 years in the federal public service	11	12	18	2	2	48	7	52	7	58
2017	11 to 20 years in the federal public service	11	13	15	7	3	44	9	50	19	43
2017	More than 20 years in the federal public service	21	16	11	0	6	40	5	68	11	19
2014	Less than 3 years in the federal public service	29	12	0	0	0	29	30	100	0	10
2014	3 to 10 years in the federal public service	11	11	13	0	7	43	15	53	17	69
2014	11 to 20 years in the federal public service	26	6	17	2	0	42	6	63	4	47
2014	More than 20 years in the federal public service	12	15	15	0	0	55	3	65	0	27

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	53	18	7	0	7	7	71	8	15
2017	3 to 10 years in the federal public service	39	36	11	2	2	10	2	84	4	59
2017	11 to 20 years in the federal public service	33	27	17	7	3	14	0	70	11	43
2017	More than 20 years in the federal public service	32	38	6	6	0	13	5	86	7	19
2014	Less than 3 years in the federal public service	50	11	0	0	0	39	0	100	0	10
2014	3 to 10 years in the federal public service	28	28	12	1	7	21	2	73	11	69
2014	11 to 20 years in the federal public service	37	31	15	2	0	15	0	80	3	47
2014	More than 20 years in the federal public service	37	29	10	0	0	23	0	86	0	27

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	18	21	7	13	0	59	20	15
2017	3 to 10 years in the federal public service	40	28	17	8	6	0	68	15	59
2017	11 to 20 years in the federal public service	34	30	16	7	10	3	66	18	42
2017	More than 20 years in the federal public service	44	13	22	10	10	0	57	20	19

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	34	27	27	0	46	27	15
2017	3 to 10 years in the federal public service	18	24	25	22	11	43	33	59
2017	11 to 20 years in the federal public service	8	13	27	28	24	22	52	43
2017	More than 20 years in the federal public service	4	20	26	33	17	24	50	19

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	19	38	7	0	0	7	52	8	15
2017	3 to 10 years in the federal public service	29	29	21	12	8	1	0	59	20	59
2017	11 to 20 years in the federal public service	14	25	21	20	17	0	3	40	38	43
2017	More than 20 years in the federal public service	4	42	34	5	16	0	0	45	21	19

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	40	7	20	0	0	73	20	15
2017	3 to 10 years in the federal public service	16	27	23	22	10	2	44	33	59
2017	11 to 20 years in the federal public service	10	13	29	14	32	3	24	47	43
2017	More than 20 years in the federal public service	15	25	10	22	22	6	42	47	19

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	32	7	14	0	0	13	76	16	15
2017	3 to 10 years in the federal public service	55	22	12	8	2	1	0	78	10	59
2017	11 to 20 years in the federal public service	26	32	19	0	7	0	16	68	9	43
2017	More than 20 years in the federal public service	34	0	33	6	10	0	17	41	20	19

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	41	19	6	13	62	19	15
2017	3 to 10 years in the federal public service	33	28	28	5	6	61	11	59
2017	11 to 20 years in the federal public service	30	27	25	11	7	57	18	43
2017	More than 20 years in the federal public service	24	22	26	23	5	46	28	18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	28	26	5	0	0	69	5	15
2017	3 to 10 years in the federal public service	32	37	18	7	5	2	70	12	59
2017	11 to 20 years in the federal public service	31	34	16	3	16	0	65	19	43
2017	More than 20 years in the federal public service	33	40	5	10	12	0	73	22	18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	22	38	7	0	56	7	15
2017	3 to 10 years in the federal public service	27	37	17	12	6	64	18	59
2017	11 to 20 years in the federal public service	14	32	23	16	14	46	30	43
2017	More than 20 years in the federal public service	32	28	11	6	23	60	29	18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	28	25	20	7	0	47	27	15
2017	3 to 10 years in the federal public service	44	30	17	5	5	0	73	10	59
2017	11 to 20 years in the federal public service	23	38	12	14	12	0	61	27	43
2017	More than 20 years in the federal public service	22	38	6	6	17	11	67	26	18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	27	7	7	13	0	0	73	20	15
2017	3 to 10 years in the federal public service	47	28	20	5	0	0	0	75	5	59
2017	11 to 20 years in the federal public service	16	32	23	11	13	3	3	50	26	43
2017	More than 20 years in the federal public service	4	39	18	11	23	0	6	45	36	18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	25	7	0	0	0	93	0	15
2017	3 to 10 years in the federal public service	43	26	17	7	5	2	70	12	59
2017	11 to 20 years in the federal public service	47	22	20	7	2	3	71	9	43
2017	More than 20 years in the federal public service	36	17	26	11	11	0	52	22	19

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	13	7	13	0	0	0	80	13	15
2017	3 to 10 years in the federal public service	81	9	6	2	2	2	0	91	3	59
2017	11 to 20 years in the federal public service	77	9	7	5	3	0	0	86	7	43
2017	More than 20 years in the federal public service	72	6	11	0	6	0	5	82	6	19

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	28	33	0	0	0	67	0	15
2017	3 to 10 years in the federal public service	59	18	14	2	5	2	79	7	59
2017	11 to 20 years in the federal public service	63	28	4	2	3	0	91	4	43
2017	More than 20 years in the federal public service	53	26	6	10	0	5	83	11	19

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	19	34	6	0	0	0	60	6	15
2017	3 to 10 years in the federal public service	62	17	11	5	3	2	0	80	9	59
2017	11 to 20 years in the federal public service	66	17	8	7	3	0	0	82	10	43
2017	More than 20 years in the federal public service	51	11	10	11	12	0	5	66	24	19

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	7	0	0	25	100	0	15
2017	3 to 10 years in the federal public service	65	9	0	0	26	100	0	59
2017	11 to 20 years in the federal public service	57	13	4	2	24	92	2	43
2017	More than 20 years in the federal public service	55	6	6	6	27	85	8	19

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	14	7	0	0	0	93	0	15
2017	3 to 10 years in the federal public service	56	24	13	0	0	7	86	0	59
2017	11 to 20 years in the federal public service	64	19	7	3	3	4	87	6	43
2017	More than 20 years in the federal public service	61	24	11	0	0	5	89	0	18

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	32	7	6	7	0	0	80	13	15
2017	3 to 10 years in the federal public service	77	16	2	0	2	0	4	96	2	59
2017	11 to 20 years in the federal public service	76	12	3	0	3	3	5	95	3	43
2017	More than 20 years in the federal public service	86	10	0	0	4	0	0	96	4	19

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	34	0	6	7	0	87	13	15
2017	3 to 10 years in the federal public service	49	31	12	3	3	2	81	6	59
2017	11 to 20 years in the federal public service	60	26	7	4	0	2	88	4	43
2017	More than 20 years in the federal public service	54	35	5	6	0	0	89	6	19

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	33	33	13	7	0	47	20	15
2017	3 to 10 years in the federal public service	11	37	35	12	6	0	47	18	59
2017	11 to 20 years in the federal public service	7	23	34	19	15	3	31	34	43
2017	More than 20 years in the federal public service	12	13	43	21	11	0	24	32	19

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	18	28	27	26	0	53	18	15
2017	3 to 10 years in the federal public service	8	17	32	35	7	2	42	25	58
2017	11 to 20 years in the federal public service	16	24	36	17	7	0	24	40	43
2017	More than 20 years in the federal public service	11	27	36	21	5	0	26	38	19

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	40	11	0	7	88	0	15
2017	3 to 10 years in the federal public service	57	33	7	1	2	92	1	59
2017	11 to 20 years in the federal public service	62	29	7	2	0	91	2	43
2017	More than 20 years in the federal public service	74	22	0	5	0	95	5	19

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	60	5	13	0	0	81	13	15
2017	3 to 10 years in the federal public service	18	51	17	10	2	2	71	11	59
2017	11 to 20 years in the federal public service	27	43	12	13	5	0	70	18	43
2017	More than 20 years in the federal public service	25	43	16	10	6	0	68	16	19

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	17	83	59
2017	11 to 20 years in the federal public service	16	84	43
2017	More than 20 years in the federal public service	27	73	19
2014	3 to 10 years in the federal public service	15	85	69
2014	11 to 20 years in the federal public service	10	90	47

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	34	0	5	28	0	32	68	15
2017	3 to 10 years in the federal public service	27	44	8	9	10	2	28	72	59
2017	11 to 20 years in the federal public service	41	30	7	5	9	7	45	55	43
2017	More than 20 years in the federal public service	52	15	12	0	15	6	56	44	19

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	62	10
2017	3 to 10 years in the federal public service	32	42
2017	11 to 20 years in the federal public service	30	22

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	73	10
2017	3 to 10 years in the federal public service	26	42
2017	11 to 20 years in the federal public service	29	22

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	40	10
2017	3 to 10 years in the federal public service	19	42
2017	11 to 20 years in the federal public service	13	22

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	28	10
2017	3 to 10 years in the federal public service	44	42
2017	11 to 20 years in the federal public service	46	22

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	8	10
2017	3 to 10 years in the federal public service	7	42
2017	11 to 20 years in the federal public service	10	22

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	10
2017	3 to 10 years in the federal public service	23	42
2017	11 to 20 years in the federal public service	45	22

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	10	51	0	39	0	0	10
2017	3 to 10 years in the federal public service	3	72	9	10	0	7	41
2017	11 to 20 years in the federal public service	13	58	10	5	4	10	22

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	31	0	11	19	0	0	71	29	10
2017	3 to 10 years in the federal public service	38	34	13	10	2	0	4	75	12	42
2017	11 to 20 years in the federal public service	32	28	14	17	4	5	0	63	22	22

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	10	0	0	19	11	30	69	31	10
2017	3 to 10 years in the federal public service	9	8	9	2	15	5	51	39	40	42
2017	11 to 20 years in the federal public service	4	10	15	12	8	0	51	28	41	22

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Office of the Privacy Commissioner of Canada by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Labour Management Relations and Collective Agreements