2017 Public Service Employee Survey Results for Office of the Privacy Commissioner of Canada by Question 104. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 20 80 0 0 0 0 0 100 0 11
2017 Compliance, inspection and enforcement 52 31 6 11 0 0 0 83 11 19
2017 Communications or public affairs 64 36 0 0 0 0 0 100 0 11
2017 Access to information and privacy 38 54 0 0 8 0 0 92 8 13
2017 Administration and operations 48 46 6 0 0 0 0 94 0 16
2017 Information technology 61 26 0 13 0 0 0 87 13 15
2017 Policy 26 42 16 16 0 0 0 68 16 12
2014 Federal regulators 19 43 0 25 7 6 0 66 34 16
2014 Compliance, inspection and enforcement 26 61 0 13 0 0 0 87 13 15
2014 Communications or public affairs 40 40 7 13 0 0 0 80 13 15
2014 Access to information and privacy 40 47 10 3 0 0 0 87 3 30
2014 Administration and operations 32 56 0 12 0 0 0 88 12 16
2014 Human resources 58 42 0 0 0 0 0 100 0 10
2014 Information technology 54 37 0 9 0 0 0 91 9 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 90 10 0 0 0 0 0 100 0 11
2017 Compliance, inspection and enforcement 67 22 0 6 6 0 0 89 11 19
2017 Communications or public affairs 82 18 0 0 0 0 0 100 0 11
2017 Access to information and privacy 66 25 8 0 0 0 0 92 0 13
2017 Administration and operations 56 38 6 0 0 0 0 94 0 16
2017 Information technology 87 13 0 0 0 0 0 100 0 15
2017 Policy 66 16 8 0 0 10 0 91 0 12
2014 Federal regulators 51 25 12 7 0 6 0 80 8 16
2014 Compliance, inspection and enforcement 74 13 7 7 0 0 0 87 7 15
2014 Communications or public affairs 74 20 7 0 0 0 0 93 0 15
2014 Access to information and privacy 79 14 3 4 0 0 0 93 4 30
2014 Administration and operations 75 12 6 6 0 0 0 88 6 16
2014 Human resources 100 0 0 0 0 0 0 100 0 10
2014 Information technology 63 27 9 0 0 0 0 91 0 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 80 10 0 0 10 0 0 90 10 11
2017 Compliance, inspection and enforcement 67 17 6 11 0 0 0 83 11 19
2017 Communications or public affairs 53 36 0 11 0 0 0 89 11 11
2017 Access to information and privacy 78 14 0 8 0 0 0 92 8 13
2017 Administration and operations 63 19 13 5 0 0 0 82 5 16
2017 Information technology 48 52 0 0 0 0 0 100 0 15
2017 Policy 56 28 0 8 8 0 0 84 16 12
2014 Federal regulators 45 19 19 6 6 6 0 68 12 16
2014 Compliance, inspection and enforcement 61 20 7 13 0 0 0 80 13 15
2014 Communications or public affairs 40 47 7 0 6 0 0 87 6 15
2014 Access to information and privacy 60 22 8 7 3 0 0 82 10 30
2014 Administration and operations 82 6 0 12 0 0 0 88 12 16
2014 Human resources 91 9 0 0 0 0 0 100 0 10
2014 Information technology 27 36 18 9 9 0 0 63 18 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 38 17 7 10 27 0 0 56 37 11
2017 Compliance, inspection and enforcement 26 25 22 15 11 0 0 52 26 19
2017 Communications or public affairs 36 38 0 27 0 0 0 73 27 11
2017 Access to information and privacy 27 42 6 25 0 0 0 69 25 13
2017 Administration and operations 38 17 19 13 13 0 0 55 26 16
2017 Information technology 42 26 13 19 0 0 0 68 19 15
2017 Policy 18 17 0 26 39 0 0 35 65 12
2014 Federal regulators 20 6 6 32 30 6 0 27 67 16
2014 Compliance, inspection and enforcement 15 39 13 20 13 0 0 54 33 15
2014 Communications or public affairs 14 66 0 14 7 0 0 79 21 15
2014 Access to information and privacy 48 16 6 21 9 0 0 64 30 30
2014 Administration and operations 32 43 6 12 6 0 0 75 19 16
2014 Human resources 30 51 0 19 0 0 0 81 19 10
2014 Information technology 36 9 9 37 9 0 0 45 46 11

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 37 37 10 7 9 0 0 74 16 11
2017 Compliance, inspection and enforcement 27 26 25 21 0 0 0 53 21 19
2017 Communications or public affairs 53 47 0 0 0 0 0 100 0 11
2017 Access to information and privacy 6 63 25 6 0 0 0 69 6 13
2017 Administration and operations 24 45 12 13 0 0 6 73 14 16
2017 Information technology 32 55 0 6 6 0 0 87 13 15
2017 Policy 16 27 18 16 23 0 0 43 39 12
2014 Federal regulators 32 38 7 12 6 6 0 74 19 16
2014 Compliance, inspection and enforcement 13 54 13 20 0 0 0 67 20 15
2014 Communications or public affairs 18 48 14 21 0 0 0 66 21 15
2014 Access to information and privacy 58 23 13 3 3 0 0 80 6 30
2014 Administration and operations 44 19 12 25 0 0 0 63 25 16
2014 Human resources 91 9 0 0 0 0 0 100 0 10
2014 Information technology 27 45 9 9 9 0 0 73 18 11

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 71 20 0 10 0 0 0 90 10 11
2017 Compliance, inspection and enforcement 36 44 6 9 6 0 0 80 14 19
2017 Communications or public affairs 62 29 9 0 0 0 0 91 0 11
2017 Access to information and privacy 39 31 17 13 0 0 0 70 13 13
2017 Administration and operations 20 30 39 7 5 0 0 49 12 16
2017 Information technology 61 32 0 6 0 0 0 94 6 15
2017 Policy 58 42 0 0 0 0 0 100 0 12
2014 Federal regulators 45 38 6 6 0 6 0 88 6 16
2014 Compliance, inspection and enforcement 39 53 8 0 0 0 0 92 0 15
2014 Communications or public affairs 39 54 7 0 0 0 0 93 0 15
2014 Access to information and privacy 64 20 7 6 3 0 0 83 9 30
2014 Administration and operations 32 43 12 0 12 0 0 75 12 16
2014 Human resources 43 48 0 9 0 0 0 91 9 10
2014 Information technology 63 18 9 9 0 0 0 82 9 11

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 73 10 8 10 0 0 0 83 10 11
2017 Compliance, inspection and enforcement 61 39 0 0 0 0 0 100 0 19
2017 Communications or public affairs 53 47 0 0 0 0 0 100 0 11
2017 Access to information and privacy 39 39 0 22 0 0 0 78 22 13
2017 Administration and operations 20 43 12 14 11 0 0 63 25 16
2017 Information technology 61 32 0 6 0 0 0 94 6 15
2017 Policy 58 42 0 0 0 0 0 100 0 12
2014 Federal regulators 45 36 7 6 0 6 0 86 6 16
2014 Compliance, inspection and enforcement 46 54 0 0 0 0 0 100 0 15
2014 Communications or public affairs 41 53 7 0 0 0 0 93 0 15
2014 Access to information and privacy 69 22 3 3 3 0 0 91 6 30
2014 Administration and operations 44 43 6 6 0 0 0 88 6 16
2014 Human resources 52 39 0 9 0 0 0 91 9 10
2014 Information technology 63 18 9 9 0 0 0 82 9 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 29 53 0 17 0 0 0 83 17 11
2017 Compliance, inspection and enforcement 47 48 6 0 0 0 0 94 0 19
2017 Communications or public affairs 62 29 9 0 0 0 0 91 0 11
2017 Access to information and privacy 50 50 0 0 0 0 0 100 0 13
2017 Administration and operations 52 48 0 0 0 0 0 100 0 15
2017 Information technology 68 26 0 6 0 0 0 94 6 15
2017 Policy 34 35 0 23 8 0 0 69 31 12
2014 Federal regulators 39 32 12 12 0 6 0 75 12 16
2014 Compliance, inspection and enforcement 46 47 7 0 0 0 0 93 0 15
2014 Communications or public affairs 27 60 7 6 0 0 0 87 6 15
2014 Access to information and privacy 65 22 10 3 0 0 0 87 3 30
2014 Administration and operations 37 31 6 6 12 0 7 74 20 16
2014 Human resources 72 28 0 0 0 0 0 100 0 10
2014 Information technology 63 9 9 9 0 0 9 80 10 11

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 56 27 9 8 0 0 0 83 8 11
2017 Compliance, inspection and enforcement 51 33 6 6 6 0 0 83 11 19
2017 Communications or public affairs 38 27 9 18 9 0 0 64 27 11
2017 Access to information and privacy 43 50 6 0 0 0 0 94 0 13
2017 Administration and operations 45 21 21 7 6 0 0 66 13 15
2017 Information technology 61 32 0 0 6 0 0 94 6 15
2017 Policy 36 23 8 17 16 0 0 59 33 12
2014 Federal regulators 28 49 6 11 0 6 0 82 12 16
2014 Compliance, inspection and enforcement 46 34 7 13 0 0 0 80 13 15
2014 Communications or public affairs 33 34 20 14 0 0 0 66 14 15
2014 Access to information and privacy 70 17 3 9 0 0 0 87 9 30
2014 Administration and operations 37 37 0 12 6 0 7 80 20 16
2014 Human resources 69 31 0 0 0 0 0 100 0 10
2014 Information technology 45 18 18 18 0 0 0 63 18 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 36 10 0 27 27 0 0 46 54 11
2017 Compliance, inspection and enforcement 57 10 6 11 0 0 16 80 13 19
2017 Communications or public affairs 38 27 0 18 18 0 0 64 36 11
2017 Access to information and privacy 22 8 40 0 0 0 30 43 0 13
2017 Administration and operations 33 20 24 12 5 0 6 56 19 16
2017 Information technology 60 13 8 0 0 0 19 90 0 15
2017 Policy 28 0 16 23 24 0 9 31 51 12
2014 Federal regulators 26 17 0 17 12 13 14 60 40 16
2014 Compliance, inspection and enforcement 47 7 7 13 7 0 20 67 25 15
2014 Communications or public affairs 20 26 13 14 6 7 14 59 25 15
2014 Access to information and privacy 38 9 14 3 17 3 15 58 25 30
2014 Administration and operations 31 12 6 18 6 6 20 59 33 16
2014 Human resources 30 40 0 0 9 0 21 89 11 10
2014 Information technology 18 37 0 27 0 0 18 67 33 11

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 56 34 0 10 0 0 0 90 10 11
2017 Compliance, inspection and enforcement 26 59 6 0 9 0 0 86 9 19
2017 Communications or public affairs 36 56 0 9 0 0 0 91 9 11
2017 Access to information and privacy 16 52 25 6 0 0 0 68 6 13
2017 Administration and operations 25 37 26 7 5 0 0 62 12 16
2017 Information technology 48 39 0 13 0 0 0 87 13 15
2017 Policy 42 26 16 16 0 0 0 68 16 12
2014 Federal regulators 56 21 6 12 0 6 0 81 12 16
2014 Compliance, inspection and enforcement 26 74 0 0 0 0 0 100 0 15
2014 Communications or public affairs 33 53 7 0 7 0 0 86 7 15
2014 Access to information and privacy 59 26 3 9 3 0 0 84 12 30
2014 Administration and operations 20 56 6 12 6 0 0 75 18 16
2014 Human resources 43 38 19 0 0 0 0 81 0 10
2014 Information technology 45 46 0 9 0 0 0 91 9 11

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 53 27 10 10 0 0 0 80 10 11
2017 Compliance, inspection and enforcement 19 53 11 17 0 0 0 72 17 19
2017 Communications or public affairs 56 27 0 9 9 0 0 82 18 11
2017 Access to information and privacy 38 30 25 0 6 0 0 68 6 13
2017 Administration and operations 49 6 7 25 14 0 0 55 38 16
2017 Information technology 42 39 13 0 6 0 0 81 6 15
2017 Policy 31 36 8 8 17 0 0 67 25 12
2014 Federal regulators 47 17 6 13 12 6 0 67 26 16
2014 Compliance, inspection and enforcement 26 61 7 7 0 0 0 87 7 15
2014 Communications or public affairs 46 26 7 7 14 0 0 73 21 15
2014 Access to information and privacy 47 34 13 3 3 0 0 80 6 30
2014 Administration and operations 38 25 12 6 18 0 0 63 25 16
2014 Human resources 43 28 29 0 0 0 0 71 0 10
2014 Information technology 18 55 18 0 9 0 0 73 9 11

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 38 44 17 0 0 0 0 83 0 11
2017 Compliance, inspection and enforcement 41 37 11 11 0 0 0 78 11 19
2017 Communications or public affairs 44 47 9 0 0 0 0 91 0 11
2017 Access to information and privacy 33 52 0 15 0 0 0 85 15 13
2017 Administration and operations 31 57 6 0 7 0 0 87 7 16
2017 Information technology 55 32 6 0 6 0 0 87 6 15
2017 Policy 16 50 0 16 18 0 0 66 34 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 66 34 0 0 0 0 0 100 0 11
2017 Compliance, inspection and enforcement 63 26 6 0 6 0 0 89 6 19
2017 Communications or public affairs 36 56 0 9 0 0 0 91 9 11
2017 Access to information and privacy 41 44 0 15 0 0 0 85 15 13
2017 Administration and operations 43 36 7 6 7 0 0 80 13 16
2017 Information technology 66 27 0 0 6 0 0 94 6 15
2017 Policy 41 35 24 0 0 0 0 76 0 12
2014 Federal regulators 71 12 0 12 0 6 0 88 12 16
2014 Compliance, inspection and enforcement 87 13 0 0 0 0 0 100 0 15
2014 Communications or public affairs 60 33 0 0 7 0 0 93 7 15
2014 Access to information and privacy 74 23 0 0 3 0 0 97 3 30
2014 Administration and operations 38 50 6 6 0 0 0 88 6 16
2014 Human resources 43 48 9 0 0 0 0 91 0 10
2014 Information technology 46 54 0 0 0 0 0 100 0 11

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 45 36 0 20 0 0 0 80 20 11
2017 Compliance, inspection and enforcement 30 48 11 6 6 0 0 78 11 19
2017 Communications or public affairs 53 20 9 18 0 0 0 73 18 11
2017 Access to information and privacy 33 44 17 0 6 0 0 77 6 13
2017 Administration and operations 36 25 12 7 19 0 0 62 27 16
2017 Information technology 61 26 6 0 6 0 0 87 6 15
2017 Policy 23 28 16 25 8 0 0 51 33 12

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 73 17 10 0 0 0 0 90 0 11
2017 Compliance, inspection and enforcement 54 41 0 6 0 0 0 94 6 19
2017 Communications or public affairs 44 44 11 0 0 0 0 89 0 11
2017 Access to information and privacy 8 75 8 8 0 0 0 83 8 13
2017 Administration and operations 38 32 19 11 0 0 0 70 11 16
2017 Information technology 81 19 0 0 0 0 0 100 0 15
2017 Policy 58 26 8 8 0 0 0 84 8 12
2014 Federal regulators 88 0 6 0 0 6 0 94 0 16
2014 Compliance, inspection and enforcement 87 13 0 0 0 0 0 100 0 15
2014 Communications or public affairs 67 20 7 7 0 0 0 86 7 15
2014 Access to information and privacy 77 16 7 0 0 0 0 93 0 30
2014 Administration and operations 75 6 6 6 6 0 0 82 12 16
2014 Human resources 52 39 9 0 0 0 0 91 0 10
2014 Information technology 73 27 0 0 0 0 0 100 0 11

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 36 44 20 0 0 0 0 80 0 11
2017 Compliance, inspection and enforcement 41 25 28 6 0 0 0 67 6 19
2017 Communications or public affairs 44 38 0 18 0 0 0 82 18 11
2017 Access to information and privacy 33 36 0 32 0 0 0 68 32 13
2017 Administration and operations 30 33 12 11 14 0 0 63 25 16
2017 Information technology 53 40 0 6 0 0 0 94 6 15
2017 Policy 34 25 16 9 16 0 0 59 25 12
2014 Federal regulators 59 12 6 6 12 6 0 76 18 16
2014 Compliance, inspection and enforcement 26 54 13 7 0 0 0 80 7 15
2014 Communications or public affairs 39 47 0 0 14 0 0 86 14 15
2014 Access to information and privacy 48 38 4 7 3 0 0 86 10 30
2014 Administration and operations 32 43 0 6 18 0 0 75 25 16
2014 Human resources 53 9 28 10 0 0 0 62 10 10
2014 Information technology 27 54 9 9 0 0 0 82 9 11

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 54 27 10 10 0 0 0 80 10 11
2017 Compliance, inspection and enforcement 36 36 17 11 0 0 0 72 11 19
2017 Communications or public affairs 44 29 0 9 18 0 0 73 27 11
2017 Access to information and privacy 29 39 8 17 6 0 0 68 23 13
2017 Administration and operations 30 33 13 13 12 0 0 62 25 16
2017 Information technology 60 34 0 6 0 0 0 94 6 15
2017 Policy 51 0 16 8 25 0 0 51 33 12
2014 Federal regulators 39 26 12 12 6 6 0 69 19 16
2014 Compliance, inspection and enforcement 34 53 7 7 0 0 0 87 7 15
2014 Communications or public affairs 66 21 0 7 7 0 0 86 14 15
2014 Access to information and privacy 55 22 10 6 7 0 0 76 13 30
2014 Administration and operations 51 25 0 6 18 0 0 75 25 16
2014 Human resources 53 19 18 10 0 0 0 72 10 10
2014 Information technology 63 0 0 37 0 0 0 63 37 11

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 34 36 10 10 10 0 0 71 20 11
2017 Compliance, inspection and enforcement 29 38 17 11 6 0 0 67 17 19
2017 Communications or public affairs 44 47 0 9 0 0 0 91 9 11
2017 Access to information and privacy 38 39 8 15 0 0 0 77 15 13
2017 Administration and operations 36 39 13 6 7 0 0 75 12 16
2017 Information technology 61 32 0 0 6 0 0 94 6 15
2017 Policy 34 18 0 32 16 0 0 52 48 12
2014 Federal regulators 45 25 6 19 0 6 0 74 20 16
2014 Compliance, inspection and enforcement 21 66 7 7 0 0 0 87 7 15
2014 Communications or public affairs 53 34 0 13 0 0 0 87 13 15
2014 Access to information and privacy 51 36 7 3 3 0 0 87 6 30
2014 Administration and operations 44 37 0 0 18 0 0 82 18 16
2014 Human resources 53 38 9 0 0 0 0 91 0 10
2014 Information technology 27 36 18 18 0 0 0 63 18 11

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 63 27 0 10 0 0 0 90 10 11
2017 Compliance, inspection and enforcement 30 44 17 6 3 0 0 75 9 19
2017 Communications or public affairs 44 36 20 0 0 0 0 80 0 11
2017 Access to information and privacy 33 44 6 8 8 0 0 77 17 13
2017 Administration and operations 30 25 27 13 6 0 0 55 18 16
2017 Information technology 42 52 6 0 0 0 0 94 0 15
2017 Policy 34 34 16 9 7 0 0 68 16 12
2014 Federal regulators 71 23 0 0 0 6 0 100 0 16
2014 Compliance, inspection and enforcement 34 66 0 0 0 0 0 100 0 15
2014 Communications or public affairs 47 46 0 7 0 0 0 93 7 15
2014 Access to information and privacy 67 23 4 0 6 0 0 90 6 30
2014 Administration and operations 44 37 12 0 6 0 0 81 6 16
2014 Human resources 52 19 29 0 0 0 0 71 0 10
2014 Information technology 54 18 0 18 9 0 0 73 27 11

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 10 17 45 0 29 0 0 27 29 11
2017 Compliance, inspection and enforcement 20 31 38 6 6 0 0 51 11 19
2017 Communications or public affairs 44 29 18 9 0 0 0 73 9 11
2017 Access to information and privacy 29 56 8 0 6 0 0 85 6 13
2017 Administration and operations 57 11 32 0 0 0 0 68 0 16
2017 Information technology 21 27 26 26 0 0 0 48 26 15
2017 Policy 26 8 42 9 15 0 0 34 24 12
2014 Federal regulators 25 28 19 0 23 6 0 56 24 16
2014 Compliance, inspection and enforcement 33 13 21 26 7 0 0 46 33 15
2014 Communications or public affairs 39 34 14 14 0 0 0 72 14 15
2014 Access to information and privacy 34 30 22 7 3 3 0 66 10 30
2014 Administration and operations 44 49 0 0 6 0 0 94 6 16
2014 Human resources 29 50 0 0 10 0 11 89 11 10
2014 Information technology 27 37 18 9 0 0 9 70 10 11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 25 36 29 10 0 0 0 10 61 11
2017 Compliance, inspection and enforcement 22 6 50 11 11 0 0 22 28 19
2017 Communications or public affairs 0 27 27 47 0 0 0 47 27 11
2017 Access to information and privacy 6 6 55 17 8 8 0 28 13 13
2017 Administration and operations 12 34 12 16 26 0 0 42 46 16
2017 Information technology 6 13 45 35 0 0 0 35 19 15
2017 Policy 16 24 33 27 0 0 0 27 40 12
2014 Federal regulators 13 6 55 21 0 6 0 22 20 16
2014 Compliance, inspection and enforcement 0 7 46 26 15 7 0 44 7 15
2014 Communications or public affairs 0 0 34 41 20 0 6 64 0 15
2014 Access to information and privacy 0 6 40 16 34 0 3 52 6 30
2014 Administration and operations 6 31 25 20 19 0 0 38 37 16
2014 Human resources 29 0 40 12 19 0 0 31 29 10
2014 Information technology 9 27 63 0 0 0 0 0 37 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 27 0 20 36 17 0 0 53 27 11
2017 Compliance, inspection and enforcement 6 11 28 27 29 0 0 56 17 19
2017 Communications or public affairs 0 9 9 56 18 9 0 80 10 11
2017 Access to information and privacy 0 8 45 33 13 0 0 46 8 13
2017 Administration and operations 7 0 44 11 32 0 7 45 7 16
2017 Information technology 0 6 6 47 40 0 0 87 6 15
2017 Policy 16 8 10 51 15 0 0 66 24 12
2014 Federal regulators 6 12 20 36 21 6 0 60 18 16
2014 Compliance, inspection and enforcement 0 0 26 41 26 7 0 72 0 15
2014 Communications or public affairs 0 7 7 34 40 7 6 84 8 15
2014 Access to information and privacy 3 0 23 27 41 3 3 72 3 30
2014 Administration and operations 0 12 12 43 26 0 6 74 13 16
2014 Human resources 0 10 9 21 50 0 10 79 11 10
2014 Information technology 0 18 46 27 0 9 0 30 20 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 15 19 20 20 27 0 0 47 34 11
2017 Compliance, inspection and enforcement 0 22 34 28 16 0 0 44 22 19
2017 Communications or public affairs 29 44 27 0 0 0 0 0 73 11
2017 Access to information and privacy 6 0 55 17 22 0 0 38 6 13
2017 Administration and operations 6 5 13 55 14 7 0 74 12 16
2017 Information technology 6 0 35 26 32 0 0 58 6 15
2017 Policy 40 25 8 10 17 0 0 27 65 12
2014 Federal regulators 19 26 12 23 15 6 0 40 48 16
2014 Compliance, inspection and enforcement 0 20 26 41 13 0 0 54 20 15
2014 Communications or public affairs 21 0 26 28 26 0 0 53 21 15
2014 Access to information and privacy 18 0 24 24 34 0 0 58 18 29
2014 Administration and operations 6 20 27 20 27 0 0 47 26 15
2014 Human resources 0 10 21 10 59 0 0 69 10 10
2014 Information technology 0 18 36 18 18 0 9 40 20 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 0 27 34 39 0 0 0 39 27 11
2017 Compliance, inspection and enforcement 0 28 15 43 9 6 0 55 29 19
2017 Communications or public affairs 9 18 47 27 0 0 0 27 27 11
2017 Access to information and privacy 6 0 25 50 19 0 0 68 6 13
2017 Administration and operations 0 19 31 17 26 0 7 46 21 16
2017 Information technology 0 32 32 21 14 0 0 35 32 15
2017 Policy 32 32 26 0 10 0 0 10 64 12
2014 Federal regulators 0 13 32 17 26 6 6 49 15 16
2014 Compliance, inspection and enforcement 0 7 34 39 20 0 0 59 7 15
2014 Communications or public affairs 0 14 14 41 32 0 0 73 14 15
2014 Access to information and privacy 0 6 27 36 30 0 0 66 6 30
2014 Administration and operations 0 6 31 43 20 0 0 63 6 16
2014 Information technology 0 37 37 27 0 0 0 27 37 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 35 39 19 0 0 7 0 0 80 11
2017 Compliance, inspection and enforcement 33 6 35 16 11 0 0 27 38 19
2017 Communications or public affairs 0 36 18 38 9 0 0 47 36 11
2017 Access to information and privacy 0 22 56 22 0 0 0 22 22 13
2017 Administration and operations 6 25 6 30 20 0 13 58 36 16
2017 Information technology 13 26 39 14 8 0 0 22 39 15
2017 Policy 23 26 26 17 8 0 0 25 49 12
2014 Federal regulators 23 12 24 28 7 6 0 37 37 16
2014 Compliance, inspection and enforcement 20 34 20 20 0 7 0 21 58 15
2014 Communications or public affairs 6 20 27 35 0 7 6 40 30 15
2014 Access to information and privacy 22 13 27 17 17 0 3 35 37 30
2014 Administration and operations 6 19 19 25 18 0 13 50 29 16
2014 Human resources 10 50 20 20 0 0 0 20 60 10
2014 Information technology 0 37 55 0 0 0 9 0 40 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 17 10 38 17 17 0 0 34 27 11
2017 Compliance, inspection and enforcement 11 11 17 43 18 0 0 61 22 19
2017 Communications or public affairs 0 9 36 29 27 0 0 56 9 11
2017 Access to information and privacy 0 8 31 31 13 17 0 53 10 13
2017 Administration and operations 0 5 40 29 13 12 0 48 6 16
2017 Information technology 6 19 6 53 14 0 0 68 26 15
2017 Policy 0 8 43 24 25 0 0 49 8 12
2014 Federal regulators 6 12 25 19 21 6 13 48 22 16
2014 Compliance, inspection and enforcement 0 0 39 41 13 7 0 58 0 15
2014 Communications or public affairs 0 7 21 33 20 7 13 65 9 15
2014 Access to information and privacy 3 6 9 48 28 3 3 80 10 30
2014 Administration and operations 0 19 31 19 19 6 7 43 21 16
2014 Human resources 0 12 0 40 28 10 10 85 15 10
2014 Information technology 18 46 9 18 0 9 0 20 70 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 25 10 29 29 8 0 0 37 34 11
2017 Compliance, inspection and enforcement 0 11 48 31 10 0 0 41 11 19
2017 Communications or public affairs 0 29 53 9 0 9 0 10 32 11
2017 Access to information and privacy 6 0 48 24 13 0 8 41 7 13
2017 Administration and operations 6 12 46 23 14 0 0 36 18 16
2017 Information technology 6 6 26 47 14 0 0 61 13 15
2017 Policy 32 25 8 35 0 0 0 35 57 12
2014 Federal regulators 19 26 30 12 0 13 0 13 52 16
2014 Compliance, inspection and enforcement 0 13 46 21 7 13 0 32 15 15
2014 Communications or public affairs 7 21 34 7 20 0 12 30 31 15
2014 Access to information and privacy 20 9 13 30 20 3 3 54 32 30
2014 Administration and operations 0 19 50 19 12 0 0 31 19 16
2014 Human resources 0 0 30 41 29 0 0 70 0 10
2014 Information technology 0 9 27 37 9 9 9 56 11 11
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 63 27 0 0 10 0 0 90 10 11
2017 Compliance, inspection and enforcement 56 17 11 17 0 0 0 72 17 19
2017 Communications or public affairs 71 18 0 11 0 0 0 89 11 11
2017 Access to information and privacy 66 25 0 0 8 0 0 92 8 13
2017 Administration and operations 59 36 6 0 0 0 0 94 0 16
2017 Information technology 74 26 0 0 0 0 0 100 0 15
2017 Policy 74 8 10 0 8 0 0 82 8 12
2014 Federal regulators 51 38 0 0 6 6 0 94 6 16
2014 Compliance, inspection and enforcement 61 26 0 7 7 0 0 87 13 15
2014 Communications or public affairs 67 27 0 0 0 0 6 100 0 15
2014 Access to information and privacy 85 7 8 0 0 0 0 92 0 30
2014 Administration and operations 82 6 6 6 0 0 0 88 6 16
2014 Human resources 91 9 0 0 0 0 0 100 0 10
2014 Information technology 27 46 9 18 0 0 0 73 18 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 27 19 29 10 0 7 8 54 11 11
2017 Compliance, inspection and enforcement 41 20 17 11 6 0 6 65 18 19
2017 Communications or public affairs 44 29 0 0 0 18 9 100 0 11
2017 Access to information and privacy 36 15 16 8 8 0 17 60 20 13
2017 Administration and operations 25 26 13 25 7 4 0 54 33 16
2017 Information technology 40 34 6 13 0 0 6 79 14 15
2017 Policy 24 26 10 24 16 0 0 50 40 12
2014 Federal regulators 35 23 17 6 13 6 0 62 20 16
2014 Compliance, inspection and enforcement 20 20 41 0 0 13 7 49 0 15
2014 Communications or public affairs 40 21 0 7 0 21 12 90 10 15
2014 Access to information and privacy 40 31 13 6 3 3 3 76 10 30
2014 Administration and operations 31 19 12 12 12 0 13 57 28 16
2014 Human resources 31 31 18 10 0 0 10 69 11 10
2014 Information technology 36 27 9 18 0 0 9 70 20 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 43 29 0 17 10 0 0 73 27 11
2017 Compliance, inspection and enforcement 56 28 6 6 6 0 0 83 11 19
2017 Communications or public affairs 64 27 0 9 0 0 0 91 9 11
2017 Access to information and privacy 50 25 8 17 0 0 0 75 17 13
2017 Administration and operations 32 30 12 20 7 0 0 62 27 16
2017 Information technology 40 27 6 13 13 0 0 68 26 15
2017 Policy 50 16 16 10 8 0 0 66 18 12
2014 Federal regulators 45 25 0 6 19 6 0 74 26 16
2014 Compliance, inspection and enforcement 39 41 13 7 0 0 0 80 7 15
2014 Communications or public affairs 39 21 14 13 7 7 0 64 21 15
2014 Access to information and privacy 61 17 3 6 9 3 0 81 16 30
2014 Administration and operations 25 37 12 0 18 0 7 67 20 16
2014 Human resources 62 29 9 0 0 0 0 91 0 10
2014 Information technology 63 18 9 0 9 0 0 82 9 11

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 34 29 10 20 8 0 0 63 27 11
2017 Compliance, inspection and enforcement 30 39 26 0 6 0 0 68 6 19
2017 Communications or public affairs 62 27 11 0 0 0 0 89 0 11
2017 Access to information and privacy 29 54 0 8 8 0 0 83 17 13
2017 Administration and operations 43 10 40 0 7 0 0 53 7 16
2017 Information technology 32 48 6 6 6 0 0 81 13 15
2017 Policy 56 28 8 0 8 0 0 84 8 12
2014 Federal regulators 41 12 6 12 19 12 0 59 34 16
2014 Compliance, inspection and enforcement 46 39 0 15 0 0 0 85 15 15
2014 Communications or public affairs 32 35 7 14 0 7 6 76 16 15
2014 Access to information and privacy 45 27 6 6 9 6 0 77 17 30
2014 Administration and operations 44 31 6 0 18 0 0 75 18 16
2014 Human resources 62 38 0 0 0 0 0 100 0 10
2014 Information technology 36 37 0 27 0 0 0 73 27 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 34 27 0 10 20 10 0 67 33 11
2017 Compliance, inspection and enforcement 46 22 11 11 6 5 0 71 17 19
2017 Communications or public affairs 64 18 0 9 0 9 0 90 10 11
2017 Access to information and privacy 22 22 17 8 0 22 8 64 12 13
2017 Administration and operations 32 13 37 0 14 4 0 47 14 16
2017 Information technology 47 34 13 0 6 0 0 81 6 15
2017 Policy 43 18 0 8 8 23 0 79 21 12
2014 Federal regulators 39 13 6 12 25 6 0 55 39 16
2014 Compliance, inspection and enforcement 20 39 0 15 0 20 7 80 20 15
2014 Communications or public affairs 32 21 14 14 6 7 7 61 23 15
2014 Access to information and privacy 44 20 10 7 12 6 0 68 21 30
2014 Administration and operations 43 25 0 6 18 0 7 74 26 16
2014 Human resources 62 29 9 0 0 0 0 91 0 10
2014 Information technology 45 27 0 9 18 0 0 73 27 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 15 29 10 10 17 20 0 54 34 11
2017 Compliance, inspection and enforcement 6 44 14 6 17 14 0 57 26 19
2017 Communications or public affairs 9 20 0 9 0 62 0 76 24 11
2017 Access to information and privacy 0 20 24 0 17 30 8 33 27 13
2017 Administration and operations 25 19 20 25 0 11 0 50 28 16
2017 Information technology 6 42 13 13 13 13 0 55 30 15
2017 Policy 25 8 8 20 16 23 0 43 47 12
2014 Federal regulators 28 19 0 23 25 6 0 49 51 16
2014 Compliance, inspection and enforcement 7 20 13 8 7 39 7 49 27 15
2014 Communications or public affairs 6 39 14 7 7 21 7 62 19 15
2014 Access to information and privacy 22 25 7 9 9 19 8 65 26 30
2014 Administration and operations 6 31 6 19 12 12 13 50 41 16
2014 Human resources 41 37 0 10 0 12 0 89 11 10
2014 Information technology 27 0 18 18 9 18 9 37 38 11

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 53 29 10 8 0 0 0 83 8 11
2017 Compliance, inspection and enforcement 51 43 0 6 0 0 0 94 6 19
2017 Communications or public affairs 53 47 0 0 0 0 0 100 0 11
2017 Access to information and privacy 50 42 0 8 0 0 0 92 8 13
2017 Administration and operations 35 52 6 0 7 0 0 87 7 15
2017 Information technology 47 34 6 13 0 0 0 81 13 15
2017 Policy 31 51 0 10 8 0 0 82 18 12
2014 Federal regulators 58 23 0 6 7 6 0 86 14 16
2014 Compliance, inspection and enforcement 53 39 0 8 0 0 0 92 8 15
2014 Communications or public affairs 53 41 6 0 0 0 0 94 0 15
2014 Access to information and privacy 48 43 6 3 0 0 0 91 3 30
2014 Administration and operations 19 50 6 6 12 0 7 74 20 16
2014 Human resources 62 38 0 0 0 0 0 100 0 10
2014 Information technology 73 27 0 0 0 0 0 100 0 11
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 61 20 0 10 10 0 0 80 20 11
2017 Compliance, inspection and enforcement 43 6 25 15 11 0 0 49 26 19
2017 Communications or public affairs 80 20 0 0 0 0 0 100 0 11
2017 Access to information and privacy 35 50 0 8 6 0 0 85 15 13
2017 Administration and operations 61 26 6 0 7 0 0 87 7 16
2017 Information technology 45 35 7 0 7 0 7 85 7 14
2017 Policy 49 35 16 0 0 0 0 84 0 12
2014 Federal regulators 54 23 0 11 0 6 6 87 13 16
2014 Compliance, inspection and enforcement 20 66 15 0 0 0 0 85 0 15
2014 Communications or public affairs 73 14 7 7 0 0 0 86 7 15
2014 Access to information and privacy 70 20 4 3 3 0 0 90 6 30
2014 Administration and operations 44 37 0 0 18 0 0 82 18 16
2014 Human resources 41 30 19 0 10 0 0 71 10 10
2014 Information technology 37 18 9 18 9 0 9 60 30 11

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 43 37 20 0 0 0 0 80 0 11
2017 Compliance, inspection and enforcement 47 37 6 6 6 0 0 83 11 19
2017 Communications or public affairs 80 20 0 0 0 0 0 100 0 11
2017 Access to information and privacy 43 34 17 0 6 0 0 77 6 13
2017 Administration and operations 63 25 6 0 7 0 0 87 7 16
2017 Information technology 47 40 6 6 0 0 0 87 6 15
2017 Policy 59 16 10 15 0 0 0 75 15 12
2014 Federal regulators 64 7 12 6 0 6 6 80 7 16
2014 Compliance, inspection and enforcement 46 39 8 0 0 7 0 91 0 15
2014 Communications or public affairs 66 14 0 7 0 14 0 92 8 15
2014 Access to information and privacy 77 4 4 6 6 3 0 83 13 30
2014 Administration and operations 44 25 6 12 12 0 0 69 25 16
2014 Human resources 59 12 29 0 0 0 0 71 0 10
2014 Information technology 54 9 0 18 18 0 0 63 37 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 42 38 0 20 0 0 0 80 20 11
2017 Compliance, inspection and enforcement 30 37 11 11 11 0 0 67 22 19
2017 Communications or public affairs 44 56 0 0 0 0 0 100 0 11
2017 Access to information and privacy 43 25 0 17 15 0 0 68 32 13
2017 Administration and operations 54 25 14 0 7 0 0 80 7 16
2017 Information technology 53 34 6 0 6 0 0 87 6 15
2017 Policy 51 33 8 0 8 0 0 84 8 12
2014 Federal regulators 58 19 6 6 0 6 6 87 7 16
2014 Compliance, inspection and enforcement 46 39 15 0 0 0 0 85 0 15
2014 Communications or public affairs 52 41 0 7 0 0 0 93 7 15
2014 Access to information and privacy 62 24 4 7 3 0 0 86 10 30
2014 Administration and operations 51 25 12 0 12 0 0 75 12 16
2014 Human resources 71 10 9 0 10 0 0 81 10 10
2014 Information technology 36 37 0 18 9 0 0 73 27 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 80 20 0 0 0 0 0 100 0 11
2017 Compliance, inspection and enforcement 86 0 3 11 0 0 0 86 11 19
2017 Communications or public affairs 71 18 11 0 0 0 0 89 0 11
2017 Access to information and privacy 83 8 0 8 0 0 0 92 8 13
2017 Administration and operations 94 6 0 0 0 0 0 100 0 16
2017 Information technology 87 13 0 0 0 0 0 100 0 15
2017 Policy 90 0 10 0 0 0 0 90 0 12
2014 Federal regulators 83 0 0 0 0 6 12 100 0 16
2014 Compliance, inspection and enforcement 87 7 0 7 0 0 0 93 7 15
2014 Communications or public affairs 73 7 14 7 0 0 0 79 7 15
2014 Access to information and privacy 88 8 4 0 0 0 0 96 0 30
2014 Administration and operations 75 25 0 0 0 0 0 100 0 16
2014 Human resources 100 0 0 0 0 0 0 100 0 10
2014 Information technology 82 0 9 0 9 0 0 82 9 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 62 38 0 0 0 0 0 100 0 11
2017 Compliance, inspection and enforcement 67 22 6 6 0 0 0 89 6 19
2017 Communications or public affairs 29 36 9 18 0 9 0 71 20 11
2017 Access to information and privacy 43 32 8 8 0 0 8 82 9 13
2017 Administration and operations 50 19 13 7 5 6 0 73 13 16
2017 Information technology 53 47 0 0 0 0 0 100 0 15
2017 Policy 49 35 8 8 0 0 0 84 8 12
2014 Federal regulators 32 38 0 6 0 13 12 93 7 16
2014 Compliance, inspection and enforcement 39 33 0 13 0 0 15 85 15 15
2014 Communications or public affairs 39 14 14 7 7 0 20 66 17 15
2014 Access to information and privacy 68 20 6 0 3 3 0 90 3 30
2014 Administration and operations 25 37 19 0 12 0 7 67 13 16
2014 Human resources 90 10 0 0 0 0 0 100 0 10
2014 Information technology 36 27 0 9 18 0 9 70 30 11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 44 46 10 0 0 0 0 90 0 11
2017 Compliance, inspection and enforcement 56 17 5 17 6 0 0 73 22 19
2017 Communications or public affairs 64 27 0 9 0 0 0 91 9 11
2017 Access to information and privacy 52 34 0 8 6 0 0 85 15 13
2017 Administration and operations 62 14 6 6 12 0 0 76 18 16
2017 Information technology 87 6 0 6 0 0 0 94 6 15
2017 Policy 36 41 8 15 0 0 0 77 15 12

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 61 20 10 10 0 0 0 80 10 11
2017 Compliance, inspection and enforcement 67 11 11 0 6 6 0 83 6 19
2017 Communications or public affairs 91 9 0 0 0 0 0 100 0 11
2017 Access to information and privacy 52 42 0 0 6 0 0 94 6 13
2017 Administration and operations 62 26 0 5 7 0 0 88 12 16
2017 Information technology 81 6 13 0 0 0 0 87 0 15
2017 Policy 68 16 0 16 0 0 0 84 16 12

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 53 37 0 10 0 0 0 90 10 11
2017 Compliance, inspection and enforcement 43 36 11 4 6 0 0 79 10 19
2017 Communications or public affairs 73 27 0 0 0 0 0 100 0 11
2017 Access to information and privacy 38 55 0 0 6 0 0 94 6 13
2017 Administration and operations 64 18 12 0 7 0 0 82 7 16
2017 Information technology 81 13 0 6 0 0 0 94 6 15
2017 Policy 50 42 0 8 0 0 0 92 8 12
2014 Federal regulators 65 17 0 6 6 6 0 88 12 16
2014 Compliance, inspection and enforcement 33 46 13 8 0 0 0 79 8 15
2014 Communications or public affairs 59 27 0 14 0 0 0 86 14 15
2014 Access to information and privacy 63 20 9 4 3 0 0 84 7 30
2014 Administration and operations 44 31 6 6 12 0 0 75 18 16
2014 Human resources 61 10 19 0 10 0 0 71 10 10
2014 Information technology 54 9 9 9 18 0 0 63 27 11
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 36 34 10 10 10 0 0 71 20 11
2017 Compliance, inspection and enforcement 37 34 23 6 0 0 0 71 6 18
2017 Communications or public affairs 71 20 0 0 0 9 0 100 0 11
2017 Access to information and privacy 36 56 8 0 0 0 0 92 0 13
2017 Administration and operations 37 44 13 0 7 0 0 81 7 16
2017 Information technology 47 27 6 13 0 6 0 79 14 15
2017 Policy 10 41 8 33 8 0 0 51 41 12
2014 Federal regulators 43 28 6 6 12 6 0 75 19 16
2014 Compliance, inspection and enforcement 26 61 0 0 0 13 0 100 0 15
2014 Communications or public affairs 54 26 7 7 0 6 0 85 7 15
2014 Access to information and privacy 43 40 7 0 3 6 0 89 3 30
2014 Administration and operations 26 56 6 0 12 0 0 82 12 16
2014 Human resources 31 38 9 10 0 12 0 78 11 10
2014 Information technology 36 37 0 27 0 0 0 73 27 11

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 27 46 0 27 0 0 0 73 27 11
2017 Compliance, inspection and enforcement 37 30 22 11 0 0 0 67 11 19
2017 Communications or public affairs 53 38 0 9 0 0 0 91 9 11
2017 Access to information and privacy 38 31 23 8 0 0 0 68 8 13
2017 Administration and operations 31 24 31 0 14 0 0 56 14 16
2017 Information technology 53 34 0 6 0 6 0 93 7 15
2017 Policy 20 32 7 16 25 0 0 52 41 12
2014 Federal regulators 43 28 0 18 6 6 0 75 25 16
2014 Compliance, inspection and enforcement 26 54 13 7 0 0 0 80 7 15
2014 Communications or public affairs 40 40 0 20 0 0 0 80 20 15
2014 Access to information and privacy 56 27 10 4 3 0 0 83 7 30
2014 Administration and operations 51 31 6 6 6 0 0 82 12 16
2014 Human resources 62 28 10 0 0 0 0 90 0 10
2014 Information technology 36 27 0 9 27 0 0 63 37 11

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 17 39 19 15 0 10 0 62 17 11
2017 Compliance, inspection and enforcement 22 35 37 0 0 6 0 61 0 19
2017 Communications or public affairs 36 38 0 18 0 9 0 80 20 11
2017 Access to information and privacy 24 42 17 8 0 8 0 72 9 13
2017 Administration and operations 30 19 31 7 7 7 0 52 15 16
2017 Information technology 34 32 13 14 0 6 0 71 15 15
2017 Policy 10 25 25 16 24 0 0 35 40 12
2014 Federal regulators 30 35 0 12 17 6 0 69 31 16
2014 Compliance, inspection and enforcement 20 33 34 7 0 7 0 56 7 15
2014 Communications or public affairs 41 40 7 7 0 6 0 85 7 15
2014 Access to information and privacy 44 27 12 7 3 6 0 76 11 30
2014 Administration and operations 26 56 0 6 12 0 0 82 18 16
2014 Human resources 62 10 28 0 0 0 0 72 0 10
2014 Information technology 36 18 0 37 9 0 0 54 46 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 0 55 25 10 10 0 0 55 20 11
2017 Compliance, inspection and enforcement 25 31 17 11 6 11 0 63 19 19
2017 Communications or public affairs 27 36 20 18 0 0 0 62 18 11
2017 Access to information and privacy 33 19 34 15 0 0 0 52 15 13
2017 Administration and operations 37 20 31 6 0 7 0 61 6 16
2017 Information technology 45 27 13 0 0 14 0 85 0 15
2017 Policy 20 16 8 17 24 15 0 42 48 12
2014 Federal regulators 26 45 6 0 18 6 0 75 19 16
2014 Compliance, inspection and enforcement 34 20 26 0 7 13 0 62 8 15
2014 Communications or public affairs 33 53 0 7 7 0 0 86 14 15
2014 Access to information and privacy 51 13 20 3 6 6 0 68 10 30
2014 Administration and operations 44 37 6 6 6 0 0 82 12 16
2014 Human resources 40 29 19 0 0 12 0 78 0 10
2014 Information technology 36 18 0 37 9 0 0 54 46 11

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 10 51 0 29 10 0 0 61 39 11
2017 Compliance, inspection and enforcement 26 30 28 6 11 0 0 56 17 19
2017 Communications or public affairs 0 82 0 18 0 0 0 82 18 11
2017 Access to information and privacy 25 30 17 15 8 5 0 58 24 13
2017 Administration and operations 17 38 24 7 7 7 0 60 15 16
2017 Information technology 40 39 14 0 6 0 0 79 6 15
2017 Policy 17 43 8 16 16 0 0 60 32 12
2014 Federal regulators 24 35 6 17 12 6 0 63 31 16
2014 Compliance, inspection and enforcement 13 39 28 13 7 0 0 53 20 15
2014 Communications or public affairs 25 61 0 7 7 0 0 86 14 15
2014 Access to information and privacy 31 40 17 6 3 3 0 73 10 30
2014 Administration and operations 38 43 18 0 0 0 0 82 0 16
2014 Human resources 10 90 0 0 0 0 0 100 0 10
2014 Information technology 36 27 0 27 9 0 0 63 37 11
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 45 48 0 7 0 0 0 93 7 11
2017 Compliance, inspection and enforcement 44 40 11 4 0 0 0 84 4 18
2017 Communications or public affairs 53 38 9 0 0 0 0 91 0 11
2017 Access to information and privacy 22 70 0 0 8 0 0 92 8 13
2017 Administration and operations 54 26 7 13 0 0 0 80 13 16
2017 Information technology 34 60 6 0 0 0 0 94 0 15
2017 Policy 59 0 8 25 8 0 0 59 33 12
2014 Federal regulators 51 26 6 12 0 6 0 81 12 16
2014 Compliance, inspection and enforcement 28 46 13 13 0 0 0 74 13 15
2014 Communications or public affairs 73 21 0 7 0 0 0 93 7 15
2014 Access to information and privacy 68 23 6 3 0 0 0 91 3 30
2014 Administration and operations 43 44 12 0 0 0 0 88 0 16
2014 Human resources 43 57 0 0 0 0 0 100 0 10
2014 Information technology 27 55 9 0 0 9 0 90 0 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 51 39 0 0 10 0 0 90 10 11
2017 Compliance, inspection and enforcement 44 39 11 6 0 0 0 83 6 18
2017 Communications or public affairs 80 20 0 0 0 0 0 100 0 11
2017 Access to information and privacy 28 72 0 0 0 0 0 100 0 13
2017 Administration and operations 50 31 14 5 0 0 0 81 5 16
2017 Information technology 68 26 6 0 0 0 0 94 0 15
2017 Policy 84 0 8 0 0 8 0 91 0 12
2014 Federal regulators 64 17 6 7 0 6 0 86 8 16
2014 Compliance, inspection and enforcement 72 20 0 0 8 0 0 92 8 15
2014 Communications or public affairs 80 13 0 0 7 0 0 93 7 15
2014 Access to information and privacy 61 26 9 3 0 0 0 88 3 30
2014 Administration and operations 32 56 12 0 0 0 0 88 0 16
2014 Human resources 62 38 0 0 0 0 0 100 0 10
2014 Information technology 63 27 9 0 0 0 0 91 0 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 46 20 17 0 0 0 17 79 0 11
2017 Compliance, inspection and enforcement 49 40 0 11 0 0 0 89 11 18
2017 Communications or public affairs 80 11 0 0 0 9 0 100 0 11
2017 Access to information and privacy 28 50 8 8 0 5 0 82 9 13
2017 Administration and operations 62 18 7 6 7 0 0 81 13 16
2017 Information technology 53 8 13 13 6 6 0 65 21 15
2017 Policy 34 34 24 8 0 0 0 68 8 12
2014 Federal regulators 38 20 12 12 7 12 0 66 21 16
2014 Compliance, inspection and enforcement 33 47 13 7 0 0 0 80 7 15
2014 Communications or public affairs 74 26 0 0 0 0 0 100 0 15
2014 Access to information and privacy 53 31 7 6 0 0 3 86 6 30
2014 Administration and operations 51 25 6 0 18 0 0 75 18 16
2014 Human resources 81 9 0 10 0 0 0 90 10 10
2014 Information technology 27 27 9 27 9 0 0 55 36 11

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 29 36 17 0 0 17 0 80 0 11
2017 Compliance, inspection and enforcement 27 44 11 11 6 0 0 71 17 18
2017 Communications or public affairs 62 27 11 0 0 0 0 89 0 11
2017 Access to information and privacy 25 53 22 0 0 0 0 78 0 13
2017 Administration and operations 43 18 27 12 0 0 0 61 12 16
2017 Information technology 27 40 13 6 13 0 0 68 19 15
2017 Policy 34 24 18 8 8 8 0 63 17 12
2014 Federal regulators 41 29 13 6 0 12 0 79 7 16
2014 Compliance, inspection and enforcement 20 33 28 13 0 7 0 56 14 15
2014 Communications or public affairs 48 39 0 0 0 0 13 100 0 15
2014 Access to information and privacy 30 41 13 3 0 12 0 81 4 30
2014 Administration and operations 44 0 37 0 12 6 0 47 13 16
2014 Human resources 72 10 9 0 0 9 0 90 0 10
2014 Information technology 27 46 0 18 0 9 0 80 20 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 17 29 10 10 17 8 10 55 33 11
2017 Compliance, inspection and enforcement 17 29 23 0 22 10 0 50 24 18
2017 Communications or public affairs 0 38 9 9 18 27 0 52 36 11
2017 Access to information and privacy 0 47 8 6 0 25 13 76 10 13
2017 Administration and operations 11 20 32 14 18 0 6 33 33 16
2017 Information technology 19 27 6 6 19 21 0 59 33 15
2017 Policy 0 10 16 17 24 33 0 15 61 12
2014 Federal regulators 7 19 13 12 38 12 0 30 56 16
2014 Compliance, inspection and enforcement 21 33 13 13 0 13 7 67 16 15
2014 Communications or public affairs 13 0 26 14 13 21 13 20 40 15
2014 Access to information and privacy 13 27 24 6 7 16 6 52 17 30
2014 Administration and operations 13 37 12 0 25 12 0 58 28 16
2014 Human resources 52 19 10 9 0 10 0 79 10 10
2014 Information technology 9 9 18 9 27 18 9 25 50 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 71 20 0 0 10 0 0 90 10 11
2017 Compliance, inspection and enforcement 56 28 6 6 0 0 6 88 6 19
2017 Communications or public affairs 62 27 11 0 0 0 0 89 0 11
2017 Access to information and privacy 75 17 0 0 8 0 0 92 8 13
2017 Administration and operations 56 26 19 0 0 0 0 81 0 16
2017 Information technology 81 19 0 0 0 0 0 100 0 15
2017 Policy 55 35 10 0 0 0 0 90 0 12
2014 Federal regulators 45 32 6 6 6 6 0 81 12 16
2014 Compliance, inspection and enforcement 47 39 7 7 0 0 0 87 7 15
2014 Communications or public affairs 67 21 7 0 0 0 6 93 0 15
2014 Access to information and privacy 80 12 4 4 0 0 0 92 4 30
2014 Administration and operations 69 25 0 6 0 0 0 94 6 16
2014 Human resources 91 9 0 0 0 0 0 100 0 10
2014 Information technology 37 37 9 0 18 0 0 73 18 11

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 90 10 0 0 0 0 0 100 0 11
2017 Compliance, inspection and enforcement 64 22 9 6 0 0 0 86 6 19
2017 Communications or public affairs 71 29 0 0 0 0 0 100 0 11
2017 Access to information and privacy 66 25 0 0 8 0 0 92 8 13
2017 Administration and operations 62 32 6 0 0 0 0 94 0 16
2017 Information technology 68 6 19 0 0 0 6 79 0 15
2017 Policy 58 19 8 0 0 15 0 91 0 12
2014 Federal regulators 64 19 6 6 0 6 0 88 6 16
2014 Compliance, inspection and enforcement 33 34 13 0 0 20 0 84 0 15
2014 Communications or public affairs 79 14 7 0 0 0 0 93 0 15
2014 Access to information and privacy 78 11 8 0 0 3 0 92 0 30
2014 Administration and operations 69 18 0 12 0 0 0 88 12 16
2014 Human resources 79 11 0 0 0 10 0 100 0 10
2014 Information technology 73 9 9 0 0 9 0 90 0 11

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 34 46 0 20 0 0 0 80 20 11
2017 Compliance, inspection and enforcement 28 28 27 12 6 0 0 56 18 18
2017 Communications or public affairs 27 44 11 9 0 9 0 78 10 11
2017 Access to information and privacy 8 53 25 0 0 5 8 71 0 13
2017 Administration and operations 30 25 18 0 27 0 0 55 27 16
2017 Information technology 60 27 6 6 0 0 0 87 6 15
2017 Policy 8 42 0 26 24 0 0 50 50 12
2014 Federal regulators 32 30 0 13 12 13 0 71 29 16
2014 Compliance, inspection and enforcement 28 53 13 0 7 0 0 80 7 15
2014 Communications or public affairs 40 14 7 13 7 7 13 67 24 15
2014 Access to information and privacy 37 50 6 3 3 0 0 88 6 30
2014 Administration and operations 44 25 12 12 6 0 0 69 19 16
2014 Human resources 62 28 0 0 0 10 0 100 0 10
2014 Information technology 37 9 9 18 18 0 9 50 40 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 25 0 9 27 29 0 10 27 63 11
2017 Compliance, inspection and enforcement 11 21 17 6 36 5 5 35 46 19
2017 Communications or public affairs 0 36 11 27 9 18 0 43 43 11
2017 Access to information and privacy 8 16 17 25 12 0 22 31 47 13
2017 Administration and operations 17 12 26 5 39 0 0 30 44 16
2017 Information technology 27 13 6 13 34 0 6 43 50 15
2017 Policy 0 18 0 43 39 0 0 18 82 12
2014 Federal regulators 20 30 7 6 30 6 0 53 39 16
2014 Compliance, inspection and enforcement 21 20 13 7 33 7 0 44 42 15
2014 Communications or public affairs 0 26 14 27 14 7 13 33 50 15
2014 Access to information and privacy 19 29 23 6 20 0 3 49 27 30
2014 Administration and operations 6 19 19 25 25 0 7 27 53 16
2014 Human resources 21 10 39 10 10 0 10 34 22 10
2014 Information technology 9 9 9 9 46 0 18 22 67 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 34 36 10 10 0 10 0 78 11 11
2017 Compliance, inspection and enforcement 16 57 22 6 0 0 0 72 6 19
2017 Communications or public affairs 53 18 11 9 9 0 0 71 18 11
2017 Access to information and privacy 21 39 17 15 0 0 8 66 16 13
2017 Administration and operations 27 34 12 13 7 0 7 66 22 15
2017 Information technology 39 34 21 0 6 0 0 73 6 15
2017 Policy 18 26 15 33 8 0 0 44 41 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 64 10 10 16 0 0 0 74 16 11
2017 Compliance, inspection and enforcement 25 42 28 0 6 0 0 67 6 19
2017 Communications or public affairs 36 29 0 0 0 36 0 100 0 11
2017 Access to information and privacy 24 48 8 15 0 5 0 76 15 13
2017 Administration and operations 30 51 12 0 7 0 0 81 7 16
2017 Information technology 34 34 19 6 0 6 0 72 7 15
2017 Policy 32 35 17 0 8 8 0 73 9 12
2014 Federal regulators 39 12 19 17 0 13 0 59 20 16
2014 Compliance, inspection and enforcement 33 28 7 7 7 20 0 75 16 15
2014 Communications or public affairs 52 21 21 0 0 7 0 78 0 15
2014 Access to information and privacy 50 24 16 0 3 6 0 79 3 30
2014 Administration and operations 57 31 6 0 6 0 0 88 6 16
2014 Human resources 52 29 0 9 0 10 0 90 10 10
2014 Information technology 73 18 9 0 0 0 0 91 0 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 37 44 0 19 0 0 0 81 19 11
2017 Compliance, inspection and enforcement 42 42 6 11 0 0 0 83 11 19
2017 Communications or public affairs 44 38 0 9 0 9 0 90 10 11
2017 Access to information and privacy 52 42 6 0 0 0 0 94 0 13
2017 Administration and operations 42 38 13 0 7 0 0 81 7 16
2017 Information technology 32 68 0 0 0 0 0 100 0 15
2017 Policy 31 36 8 25 0 0 0 67 25 12
2014 Federal regulators 39 32 6 12 6 6 0 75 19 16
2014 Compliance, inspection and enforcement 28 53 7 7 0 7 0 86 7 15
2014 Communications or public affairs 53 14 14 7 0 13 0 76 8 15
2014 Access to information and privacy 58 29 6 4 3 0 0 87 7 30
2014 Administration and operations 57 25 0 6 12 0 0 82 18 16
2014 Human resources 52 38 10 0 0 0 0 90 0 10
2014 Information technology 63 18 9 9 0 0 0 82 9 11

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 44 48 8 0 0 0 0 92 0 11
2017 Compliance, inspection and enforcement 56 44 0 0 0 0 0 100 0 19
2017 Communications or public affairs 53 47 0 0 0 0 0 100 0 11
2017 Access to information and privacy 52 34 0 15 0 0 0 85 15 13
2017 Administration and operations 43 43 0 7 7 0 0 86 14 16
2017 Information technology 68 26 0 6 0 0 0 94 6 15
2017 Policy 51 8 8 16 17 0 0 59 33 12
2014 Federal regulators 43 39 6 6 0 6 0 88 6 16
2014 Compliance, inspection and enforcement 61 39 0 0 0 0 0 100 0 15
2014 Communications or public affairs 67 26 0 7 0 0 0 93 7 15
2014 Access to information and privacy 77 9 7 3 3 0 0 87 6 30
2014 Administration and operations 75 6 0 0 18 0 0 82 18 16
2014 Human resources 62 38 0 0 0 0 0 100 0 10
2014 Information technology 54 37 0 9 0 0 0 91 9 11

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 44 38 8 10 0 0 0 83 10 11
2017 Compliance, inspection and enforcement 56 22 11 11 0 0 0 78 11 19
2017 Communications or public affairs 73 9 0 18 0 0 0 82 18 11
2017 Access to information and privacy 52 25 8 6 8 0 0 77 15 13
2017 Administration and operations 43 19 25 7 0 7 0 66 8 16
2017 Information technology 55 32 6 6 0 0 0 87 6 15
2017 Policy 36 8 16 23 17 0 0 44 40 12
2014 Federal regulators 57 26 0 6 6 6 0 88 12 16
2014 Compliance, inspection and enforcement 53 41 7 0 0 0 0 93 0 15
2014 Communications or public affairs 67 20 6 7 0 0 0 87 7 15
2014 Access to information and privacy 70 17 10 0 3 0 0 87 3 30
2014 Administration and operations 57 25 6 0 12 0 0 82 12 16
2014 Human resources 52 38 10 0 0 0 0 90 0 10
2014 Information technology 36 37 0 18 9 0 0 73 27 11

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 53 29 17 0 0 0 0 83 0 11
2017 Compliance, inspection and enforcement 41 25 22 11 0 0 0 67 11 19
2017 Communications or public affairs 44 47 0 9 0 0 0 91 9 11
2017 Access to information and privacy 52 25 8 15 0 0 0 77 15 13
2017 Administration and operations 36 25 25 7 7 0 0 62 14 16
2017 Information technology 55 32 6 6 0 0 0 87 6 15
2017 Policy 44 0 8 24 24 0 0 44 48 12
2014 Federal regulators 51 32 0 12 0 6 0 88 12 16
2014 Compliance, inspection and enforcement 53 41 0 7 0 0 0 93 7 15
2014 Communications or public affairs 53 34 6 7 0 0 0 87 7 15
2014 Access to information and privacy 67 24 3 3 3 0 0 91 6 30
2014 Administration and operations 63 19 6 0 12 0 0 82 12 16
2014 Human resources 42 48 10 0 0 0 0 90 0 10
2014 Information technology 36 27 9 9 18 0 0 63 27 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 37 26 8 10 20 0 0 63 29 11
2017 Compliance, inspection and enforcement 20 44 17 6 9 6 0 67 15 19
2017 Communications or public affairs 64 18 0 18 0 0 0 82 18 11
2017 Access to information and privacy 33 17 17 6 8 14 5 61 18 13
2017 Administration and operations 43 12 34 11 0 0 0 55 11 16
2017 Information technology 34 21 26 6 0 13 0 63 7 15
2017 Policy 44 0 8 16 32 0 0 44 48 12
2014 Federal regulators 58 6 19 0 12 6 0 68 12 16
2014 Compliance, inspection and enforcement 53 28 0 7 7 7 0 86 14 15
2014 Communications or public affairs 67 14 13 0 7 0 0 80 7 15
2014 Access to information and privacy 54 20 10 9 3 3 0 77 13 30
2014 Administration and operations 32 31 6 12 12 6 0 67 26 16
2014 Human resources 52 9 19 10 10 0 0 61 20 10
2014 Information technology 45 27 9 0 18 0 0 73 18 11
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Federal regulators 22 40 38 10
2017 Compliance, inspection and enforcement 53 9 38 19
2017 Communications or public affairs 18 56 27 11
2017 Access to information and privacy 36 24 39 13
2017 Administration and operations 24 38 38 16
2017 Information technology 26 47 27 15
2017 Policy 43 16 41 12
2014 Federal regulators 13 45 41 16
2014 Compliance, inspection and enforcement 33 26 41 15
2014 Communications or public affairs 33 21 46 15
2014 Access to information and privacy 30 19 51 30
2014 Administration and operations 19 26 56 16
2014 Human resources 40 20 40 10
2014 Information technology 36 37 27 11

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Compliance, inspection and enforcement 10 10 73 0 0 6 10
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Access to information and privacy 0 100 13
2014 Federal regulators 45 55 16
2014 Compliance, inspection and enforcement 33 67 15
2014 Administration and operations 37 63 16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 0 19 20 8 0 36 17 41 17 11
2017 Compliance, inspection and enforcement 22 11 36 5 0 26 0 44 6 19
2017 Communications or public affairs 0 11 9 0 0 80 0 56 0 11
2017 Access to information and privacy 0 8 25 8 0 50 8 20 20 13
2017 Administration and operations 20 6 25 7 0 17 24 45 12 16
2017 Information technology 26 14 21 6 13 19 0 50 24 15
2017 Policy 0 8 9 16 16 44 7 16 65 12
2014 Federal regulators 13 19 6 6 7 43 6 63 26 16
2014 Compliance, inspection and enforcement 13 21 0 7 7 20 33 72 28 15
2014 Communications or public affairs 20 6 14 0 0 41 19 66 0 15
2014 Access to information and privacy 21 16 13 4 3 33 9 65 12 30
2014 Administration and operations 12 20 19 0 18 31 0 46 27 16
2014 Human resources 40 18 0 0 0 32 10 100 0 10
2014 Information technology 18 0 0 0 36 37 9 34 66 11

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 17 44 19 0 0 20 0 77 0 11
2017 Compliance, inspection and enforcement 31 37 22 10 0 0 0 68 10 19
2017 Communications or public affairs 27 38 9 0 0 27 0 88 0 11
2017 Access to information and privacy 30 17 17 17 0 20 0 58 21 13
2017 Administration and operations 31 42 13 7 0 7 0 78 8 16
2017 Information technology 34 13 27 13 6 6 0 50 21 15
2017 Policy 17 25 8 16 16 18 0 52 39 12
2014 Federal regulators 38 19 0 13 0 30 0 81 19 16
2014 Compliance, inspection and enforcement 26 34 7 7 0 26 0 82 9 15
2014 Communications or public affairs 39 21 7 0 0 26 7 90 0 15
2014 Access to information and privacy 38 30 20 3 0 6 3 75 3 30
2014 Administration and operations 32 37 6 6 12 6 0 74 20 16
2014 Human resources 52 38 0 0 0 10 0 100 0 10
2014 Information technology 18 37 0 27 0 9 9 67 33 11
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 49 22 10 0 0 19 0 88 0 11
2017 Compliance, inspection and enforcement 52 22 11 0 0 4 11 87 0 19
2017 Communications or public affairs 9 62 0 9 20 0 0 71 29 11
2017 Access to information and privacy 8 47 17 8 0 0 20 69 10 13
2017 Administration and operations 17 46 20 11 6 0 0 63 17 16
2017 Information technology 13 60 13 6 0 0 8 79 7 15
2017 Policy 40 36 8 0 0 0 16 91 0 12
2014 Federal regulators 38 25 24 0 0 6 7 72 0 16
2014 Compliance, inspection and enforcement 33 33 7 15 7 0 7 70 23 15
2014 Communications or public affairs 18 41 6 14 0 0 21 75 17 15
2014 Access to information and privacy 22 46 17 6 0 0 8 74 7 30
2014 Administration and operations 19 56 6 6 0 0 13 86 7 16
2014 Human resources 49 28 0 0 0 12 11 100 0 10
2014 Information technology 37 37 9 9 0 0 9 80 10 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 0 7 20 0 27 46 0 13 51 11
2017 Compliance, inspection and enforcement 10 22 15 6 0 36 11 61 10 19
2017 Communications or public affairs 0 0 9 9 0 73 9 0 50 11
2017 Access to information and privacy 8 8 8 0 0 39 36 66 0 13
2017 Administration and operations 4 20 38 0 6 26 6 36 8 16
2017 Information technology 13 13 27 0 0 32 14 49 0 15
2017 Policy 8 0 16 0 16 36 24 20 40 12
2014 Federal regulators 13 6 19 6 6 38 13 39 23 16
2014 Compliance, inspection and enforcement 7 13 7 7 0 46 21 60 20 15
2014 Communications or public affairs 7 14 20 7 0 33 19 44 14 15
2014 Access to information and privacy 3 10 19 3 0 55 10 38 9 30
2014 Administration and operations 0 19 25 18 6 19 13 27 36 16
2014 Human resources 21 30 0 0 0 39 10 100 0 10
2014 Information technology 9 0 37 0 9 36 9 17 17 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 27 20 17 0 0 29 8 73 0 11
2017 Compliance, inspection and enforcement 41 22 15 11 0 0 11 71 12 19
2017 Communications or public affairs 18 36 9 9 0 29 0 75 13 11
2017 Access to information and privacy 22 42 0 0 0 16 20 100 0 13
2017 Administration and operations 50 24 20 0 0 6 0 79 0 16
2017 Information technology 47 32 14 0 0 6 0 85 0 15
2017 Policy 24 43 0 0 8 16 9 89 11 12
2014 Federal regulators 40 12 13 0 0 23 13 80 0 16
2014 Compliance, inspection and enforcement 26 47 0 0 0 20 7 100 0 15
2014 Communications or public affairs 26 34 19 0 0 0 21 76 0 15
2014 Access to information and privacy 40 37 3 0 0 12 8 96 0 30
2014 Administration and operations 43 19 6 12 6 0 13 72 21 16
2014 Human resources 71 18 0 0 0 0 11 100 0 10
2014 Information technology 27 27 27 0 9 0 9 60 10 11

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 17 20 20 0 8 29 8 57 12 11
2017 Compliance, inspection and enforcement 42 36 11 0 0 0 11 88 0 19
2017 Communications or public affairs 18 44 9 0 0 29 0 88 0 11
2017 Access to information and privacy 14 34 8 8 0 16 20 74 13 13
2017 Administration and operations 36 19 32 0 0 13 0 63 0 16
2017 Information technology 45 34 14 0 0 6 0 85 0 15
2017 Policy 16 35 8 8 8 16 9 68 21 12
2014 Federal regulators 38 13 19 0 0 23 7 73 0 16
2014 Compliance, inspection and enforcement 26 41 7 0 0 20 7 91 0 15
2014 Communications or public affairs 25 41 13 0 0 0 21 84 0 15
2014 Access to information and privacy 44 37 10 0 3 6 0 86 3 30
2014 Administration and operations 25 43 0 6 6 6 13 85 15 16
2014 Human resources 71 18 0 0 0 0 11 100 0 10
2014 Information technology 27 27 18 0 9 9 9 67