2017 Public Service Employee Survey Results for Office of the Privacy Commissioner of Canada by Question 104. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	20	80	0	0	0	0	100	0	11
2017	Compliance, inspection and enforcement	52	31	6	11	0	0	83	11	19
2017	Communications or public affairs	64	36	0	0	0	0	100	0	11
2017	Access to information and privacy	38	54	0	0	8	0	92	8	13
2017	Administration and operations	48	46	6	0	0	0	94	0	16
2017	Information technology	61	26	0	13	0	0	87	13	15
2017	Policy	26	42	16	16	0	0	68	16	12
2014	Federal regulators	19	43	0	25	7	6	66	34	16
2014	Compliance, inspection and enforcement	26	61	0	13	0	0	87	13	15
2014	Communications or public affairs	40	40	7	13	0	0	80	13	15
2014	Access to information and privacy	40	47	10	3	0	0	87	3	30
2014	Administration and operations	32	56	0	12	0	0	88	12	16
2014	Human resources	58	42	0	0	0	0	100	0	10
2014	Information technology	54	37	0	9	0	0	91	9	11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	90	10	0	0	0	0	100	0	11
2017	Compliance, inspection and enforcement	67	22	0	6	6	0	89	11	19
2017	Communications or public affairs	82	18	0	0	0	0	100	0	11
2017	Access to information and privacy	66	25	8	0	0	0	92	0	13
2017	Administration and operations	56	38	6	0	0	0	94	0	16
2017	Information technology	87	13	0	0	0	0	100	0	15
2017	Policy	66	16	8	0	0	10	91	0	12
2014	Federal regulators	51	25	12	7	0	6	80	8	16
2014	Compliance, inspection and enforcement	74	13	7	7	0	0	87	7	15
2014	Communications or public affairs	74	20	7	0	0	0	93	0	15
2014	Access to information and privacy	79	14	3	4	0	0	93	4	30
2014	Administration and operations	75	12	6	6	0	0	88	6	16
2014	Human resources	100	0	0	0	0	0	100	0	10
2014	Information technology	63	27	9	0	0	0	91	0	11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	80	10	0	0	10	0	90	10	11
2017	Compliance, inspection and enforcement	67	17	6	11	0	0	83	11	19
2017	Communications or public affairs	53	36	0	11	0	0	89	11	11
2017	Access to information and privacy	78	14	0	8	0	0	92	8	13
2017	Administration and operations	63	19	13	5	0	0	82	5	16
2017	Information technology	48	52	0	0	0	0	100	0	15
2017	Policy	56	28	0	8	8	0	84	16	12
2014	Federal regulators	45	19	19	6	6	6	68	12	16
2014	Compliance, inspection and enforcement	61	20	7	13	0	0	80	13	15
2014	Communications or public affairs	40	47	7	0	6	0	87	6	15
2014	Access to information and privacy	60	22	8	7	3	0	82	10	30
2014	Administration and operations	82	6	0	12	0	0	88	12	16
2014	Human resources	91	9	0	0	0	0	100	0	10
2014	Information technology	27	36	18	9	9	0	63	18	11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	38	17	7	10	27	0	56	37	11
2017	Compliance, inspection and enforcement	26	25	22	15	11	0	52	26	19
2017	Communications or public affairs	36	38	0	27	0	0	73	27	11
2017	Access to information and privacy	27	42	6	25	0	0	69	25	13
2017	Administration and operations	38	17	19	13	13	0	55	26	16
2017	Information technology	42	26	13	19	0	0	68	19	15
2017	Policy	18	17	0	26	39	0	35	65	12
2014	Federal regulators	20	6	6	32	30	6	27	67	16
2014	Compliance, inspection and enforcement	15	39	13	20	13	0	54	33	15
2014	Communications or public affairs	14	66	0	14	7	0	79	21	15
2014	Access to information and privacy	48	16	6	21	9	0	64	30	30
2014	Administration and operations	32	43	6	12	6	0	75	19	16
2014	Human resources	30	51	0	19	0	0	81	19	10
2014	Information technology	36	9	9	37	9	0	45	46	11

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	37	37	10	7	9	0	0	74	16	11
2017	Compliance, inspection and enforcement	27	26	25	21	0	0	0	53	21	19
2017	Communications or public affairs	53	47	0	0	0	0	0	100	0	11
2017	Access to information and privacy	6	63	25	6	0	0	0	69	6	13
2017	Administration and operations	24	45	12	13	0	0	6	73	14	16
2017	Information technology	32	55	0	6	6	0	0	87	13	15
2017	Policy	16	27	18	16	23	0	0	43	39	12
2014	Federal regulators	32	38	7	12	6	6	0	74	19	16
2014	Compliance, inspection and enforcement	13	54	13	20	0	0	0	67	20	15
2014	Communications or public affairs	18	48	14	21	0	0	0	66	21	15
2014	Access to information and privacy	58	23	13	3	3	0	0	80	6	30
2014	Administration and operations	44	19	12	25	0	0	0	63	25	16
2014	Human resources	91	9	0	0	0	0	0	100	0	10
2014	Information technology	27	45	9	9	9	0	0	73	18	11

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	71	20	0	10	0	0	90	10	11
2017	Compliance, inspection and enforcement	36	44	6	9	6	0	80	14	19
2017	Communications or public affairs	62	29	9	0	0	0	91	0	11
2017	Access to information and privacy	39	31	17	13	0	0	70	13	13
2017	Administration and operations	20	30	39	7	5	0	49	12	16
2017	Information technology	61	32	0	6	0	0	94	6	15
2017	Policy	58	42	0	0	0	0	100	0	12
2014	Federal regulators	45	38	6	6	0	6	88	6	16
2014	Compliance, inspection and enforcement	39	53	8	0	0	0	92	0	15
2014	Communications or public affairs	39	54	7	0	0	0	93	0	15
2014	Access to information and privacy	64	20	7	6	3	0	83	9	30
2014	Administration and operations	32	43	12	0	12	0	75	12	16
2014	Human resources	43	48	0	9	0	0	91	9	10
2014	Information technology	63	18	9	9	0	0	82	9	11

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	73	10	8	10	0	0	83	10	11
2017	Compliance, inspection and enforcement	61	39	0	0	0	0	100	0	19
2017	Communications or public affairs	53	47	0	0	0	0	100	0	11
2017	Access to information and privacy	39	39	0	22	0	0	78	22	13
2017	Administration and operations	20	43	12	14	11	0	63	25	16
2017	Information technology	61	32	0	6	0	0	94	6	15
2017	Policy	58	42	0	0	0	0	100	0	12
2014	Federal regulators	45	36	7	6	0	6	86	6	16
2014	Compliance, inspection and enforcement	46	54	0	0	0	0	100	0	15
2014	Communications or public affairs	41	53	7	0	0	0	93	0	15
2014	Access to information and privacy	69	22	3	3	3	0	91	6	30
2014	Administration and operations	44	43	6	6	0	0	88	6	16
2014	Human resources	52	39	0	9	0	0	91	9	10
2014	Information technology	63	18	9	9	0	0	82	9	11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	29	53	0	17	0	0	0	83	17	11
2017	Compliance, inspection and enforcement	47	48	6	0	0	0	0	94	0	19
2017	Communications or public affairs	62	29	9	0	0	0	0	91	0	11
2017	Access to information and privacy	50	50	0	0	0	0	0	100	0	13
2017	Administration and operations	52	48	0	0	0	0	0	100	0	15
2017	Information technology	68	26	0	6	0	0	0	94	6	15
2017	Policy	34	35	0	23	8	0	0	69	31	12
2014	Federal regulators	39	32	12	12	0	6	0	75	12	16
2014	Compliance, inspection and enforcement	46	47	7	0	0	0	0	93	0	15
2014	Communications or public affairs	27	60	7	6	0	0	0	87	6	15
2014	Access to information and privacy	65	22	10	3	0	0	0	87	3	30
2014	Administration and operations	37	31	6	6	12	0	7	74	20	16
2014	Human resources	72	28	0	0	0	0	0	100	0	10
2014	Information technology	63	9	9	9	0	0	9	80	10	11

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	56	27	9	8	0	0	0	83	8	11
2017	Compliance, inspection and enforcement	51	33	6	6	6	0	0	83	11	19
2017	Communications or public affairs	38	27	9	18	9	0	0	64	27	11
2017	Access to information and privacy	43	50	6	0	0	0	0	94	0	13
2017	Administration and operations	45	21	21	7	6	0	0	66	13	15
2017	Information technology	61	32	0	0	6	0	0	94	6	15
2017	Policy	36	23	8	17	16	0	0	59	33	12
2014	Federal regulators	28	49	6	11	0	6	0	82	12	16
2014	Compliance, inspection and enforcement	46	34	7	13	0	0	0	80	13	15
2014	Communications or public affairs	33	34	20	14	0	0	0	66	14	15
2014	Access to information and privacy	70	17	3	9	0	0	0	87	9	30
2014	Administration and operations	37	37	0	12	6	0	7	80	20	16
2014	Human resources	69	31	0	0	0	0	0	100	0	10
2014	Information technology	45	18	18	18	0	0	0	63	18	11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	36	10	0	27	27	0	0	46	54	11
2017	Compliance, inspection and enforcement	57	10	6	11	0	0	16	80	13	19
2017	Communications or public affairs	38	27	0	18	18	0	0	64	36	11
2017	Access to information and privacy	22	8	40	0	0	0	30	43	0	13
2017	Administration and operations	33	20	24	12	5	0	6	56	19	16
2017	Information technology	60	13	8	0	0	0	19	90	0	15
2017	Policy	28	0	16	23	24	0	9	31	51	12
2014	Federal regulators	26	17	0	17	12	13	14	60	40	16
2014	Compliance, inspection and enforcement	47	7	7	13	7	0	20	67	25	15
2014	Communications or public affairs	20	26	13	14	6	7	14	59	25	15
2014	Access to information and privacy	38	9	14	3	17	3	15	58	25	30
2014	Administration and operations	31	12	6	18	6	6	20	59	33	16
2014	Human resources	30	40	0	0	9	0	21	89	11	10
2014	Information technology	18	37	0	27	0	0	18	67	33	11

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	56	34	0	10	0	0	90	10	11
2017	Compliance, inspection and enforcement	26	59	6	0	9	0	86	9	19
2017	Communications or public affairs	36	56	0	9	0	0	91	9	11
2017	Access to information and privacy	16	52	25	6	0	0	68	6	13
2017	Administration and operations	25	37	26	7	5	0	62	12	16
2017	Information technology	48	39	0	13	0	0	87	13	15
2017	Policy	42	26	16	16	0	0	68	16	12
2014	Federal regulators	56	21	6	12	0	6	81	12	16
2014	Compliance, inspection and enforcement	26	74	0	0	0	0	100	0	15
2014	Communications or public affairs	33	53	7	0	7	0	86	7	15
2014	Access to information and privacy	59	26	3	9	3	0	84	12	30
2014	Administration and operations	20	56	6	12	6	0	75	18	16
2014	Human resources	43	38	19	0	0	0	81	0	10
2014	Information technology	45	46	0	9	0	0	91	9	11

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	53	27	10	10	0	0	80	10	11
2017	Compliance, inspection and enforcement	19	53	11	17	0	0	72	17	19
2017	Communications or public affairs	56	27	0	9	9	0	82	18	11
2017	Access to information and privacy	38	30	25	0	6	0	68	6	13
2017	Administration and operations	49	6	7	25	14	0	55	38	16
2017	Information technology	42	39	13	0	6	0	81	6	15
2017	Policy	31	36	8	8	17	0	67	25	12
2014	Federal regulators	47	17	6	13	12	6	67	26	16
2014	Compliance, inspection and enforcement	26	61	7	7	0	0	87	7	15
2014	Communications or public affairs	46	26	7	7	14	0	73	21	15
2014	Access to information and privacy	47	34	13	3	3	0	80	6	30
2014	Administration and operations	38	25	12	6	18	0	63	25	16
2014	Human resources	43	28	29	0	0	0	71	0	10
2014	Information technology	18	55	18	0	9	0	73	9	11

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	38	44	17	0	0	83	0	11
2017	Compliance, inspection and enforcement	41	37	11	11	0	78	11	19
2017	Communications or public affairs	44	47	9	0	0	91	0	11
2017	Access to information and privacy	33	52	0	15	0	85	15	13
2017	Administration and operations	31	57	6	0	7	87	7	16
2017	Information technology	55	32	6	0	6	87	6	15
2017	Policy	16	50	0	16	18	66	34	12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	66	34	0	0	0	0	100	0	11
2017	Compliance, inspection and enforcement	63	26	6	0	6	0	89	6	19
2017	Communications or public affairs	36	56	0	9	0	0	91	9	11
2017	Access to information and privacy	41	44	0	15	0	0	85	15	13
2017	Administration and operations	43	36	7	6	7	0	80	13	16
2017	Information technology	66	27	0	0	6	0	94	6	15
2017	Policy	41	35	24	0	0	0	76	0	12
2014	Federal regulators	71	12	0	12	0	6	88	12	16
2014	Compliance, inspection and enforcement	87	13	0	0	0	0	100	0	15
2014	Communications or public affairs	60	33	0	0	7	0	93	7	15
2014	Access to information and privacy	74	23	0	0	3	0	97	3	30
2014	Administration and operations	38	50	6	6	0	0	88	6	16
2014	Human resources	43	48	9	0	0	0	91	0	10
2014	Information technology	46	54	0	0	0	0	100	0	11

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	45	36	0	20	0	80	20	11
2017	Compliance, inspection and enforcement	30	48	11	6	6	78	11	19
2017	Communications or public affairs	53	20	9	18	0	73	18	11
2017	Access to information and privacy	33	44	17	0	6	77	6	13
2017	Administration and operations	36	25	12	7	19	62	27	16
2017	Information technology	61	26	6	0	6	87	6	15
2017	Policy	23	28	16	25	8	51	33	12

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	73	17	10	0	0	0	90	0	11
2017	Compliance, inspection and enforcement	54	41	0	6	0	0	94	6	19
2017	Communications or public affairs	44	44	11	0	0	0	89	0	11
2017	Access to information and privacy	8	75	8	8	0	0	83	8	13
2017	Administration and operations	38	32	19	11	0	0	70	11	16
2017	Information technology	81	19	0	0	0	0	100	0	15
2017	Policy	58	26	8	8	0	0	84	8	12
2014	Federal regulators	88	0	6	0	0	6	94	0	16
2014	Compliance, inspection and enforcement	87	13	0	0	0	0	100	0	15
2014	Communications or public affairs	67	20	7	7	0	0	86	7	15
2014	Access to information and privacy	77	16	7	0	0	0	93	0	30
2014	Administration and operations	75	6	6	6	6	0	82	12	16
2014	Human resources	52	39	9	0	0	0	91	0	10
2014	Information technology	73	27	0	0	0	0	100	0	11

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	36	44	20	0	0	0	80	0	11
2017	Compliance, inspection and enforcement	41	25	28	6	0	0	67	6	19
2017	Communications or public affairs	44	38	0	18	0	0	82	18	11
2017	Access to information and privacy	33	36	0	32	0	0	68	32	13
2017	Administration and operations	30	33	12	11	14	0	63	25	16
2017	Information technology	53	40	0	6	0	0	94	6	15
2017	Policy	34	25	16	9	16	0	59	25	12
2014	Federal regulators	59	12	6	6	12	6	76	18	16
2014	Compliance, inspection and enforcement	26	54	13	7	0	0	80	7	15
2014	Communications or public affairs	39	47	0	0	14	0	86	14	15
2014	Access to information and privacy	48	38	4	7	3	0	86	10	30
2014	Administration and operations	32	43	0	6	18	0	75	25	16
2014	Human resources	53	9	28	10	0	0	62	10	10
2014	Information technology	27	54	9	9	0	0	82	9	11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	54	27	10	10	0	0	80	10	11
2017	Compliance, inspection and enforcement	36	36	17	11	0	0	72	11	19
2017	Communications or public affairs	44	29	0	9	18	0	73	27	11
2017	Access to information and privacy	29	39	8	17	6	0	68	23	13
2017	Administration and operations	30	33	13	13	12	0	62	25	16
2017	Information technology	60	34	0	6	0	0	94	6	15
2017	Policy	51	0	16	8	25	0	51	33	12
2014	Federal regulators	39	26	12	12	6	6	69	19	16
2014	Compliance, inspection and enforcement	34	53	7	7	0	0	87	7	15
2014	Communications or public affairs	66	21	0	7	7	0	86	14	15
2014	Access to information and privacy	55	22	10	6	7	0	76	13	30
2014	Administration and operations	51	25	0	6	18	0	75	25	16
2014	Human resources	53	19	18	10	0	0	72	10	10
2014	Information technology	63	0	0	37	0	0	63	37	11

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	34	36	10	10	10	0	71	20	11
2017	Compliance, inspection and enforcement	29	38	17	11	6	0	67	17	19
2017	Communications or public affairs	44	47	0	9	0	0	91	9	11
2017	Access to information and privacy	38	39	8	15	0	0	77	15	13
2017	Administration and operations	36	39	13	6	7	0	75	12	16
2017	Information technology	61	32	0	0	6	0	94	6	15
2017	Policy	34	18	0	32	16	0	52	48	12
2014	Federal regulators	45	25	6	19	0	6	74	20	16
2014	Compliance, inspection and enforcement	21	66	7	7	0	0	87	7	15
2014	Communications or public affairs	53	34	0	13	0	0	87	13	15
2014	Access to information and privacy	51	36	7	3	3	0	87	6	30
2014	Administration and operations	44	37	0	0	18	0	82	18	16
2014	Human resources	53	38	9	0	0	0	91	0	10
2014	Information technology	27	36	18	18	0	0	63	18	11

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	63	27	0	10	0	0	90	10	11
2017	Compliance, inspection and enforcement	30	44	17	6	3	0	75	9	19
2017	Communications or public affairs	44	36	20	0	0	0	80	0	11
2017	Access to information and privacy	33	44	6	8	8	0	77	17	13
2017	Administration and operations	30	25	27	13	6	0	55	18	16
2017	Information technology	42	52	6	0	0	0	94	0	15
2017	Policy	34	34	16	9	7	0	68	16	12
2014	Federal regulators	71	23	0	0	0	6	100	0	16
2014	Compliance, inspection and enforcement	34	66	0	0	0	0	100	0	15
2014	Communications or public affairs	47	46	0	7	0	0	93	7	15
2014	Access to information and privacy	67	23	4	0	6	0	90	6	30
2014	Administration and operations	44	37	12	0	6	0	81	6	16
2014	Human resources	52	19	29	0	0	0	71	0	10
2014	Information technology	54	18	0	18	9	0	73	27	11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	17	45	0	29	0	0	27	29	11
2017	Compliance, inspection and enforcement	20	31	38	6	6	0	0	51	11	19
2017	Communications or public affairs	44	29	18	9	0	0	0	73	9	11
2017	Access to information and privacy	29	56	8	0	6	0	0	85	6	13
2017	Administration and operations	57	11	32	0	0	0	0	68	0	16
2017	Information technology	21	27	26	26	0	0	0	48	26	15
2017	Policy	26	8	42	9	15	0	0	34	24	12
2014	Federal regulators	25	28	19	0	23	6	0	56	24	16
2014	Compliance, inspection and enforcement	33	13	21	26	7	0	0	46	33	15
2014	Communications or public affairs	39	34	14	14	0	0	0	72	14	15
2014	Access to information and privacy	34	30	22	7	3	3	0	66	10	30
2014	Administration and operations	44	49	0	0	6	0	0	94	6	16
2014	Human resources	29	50	0	0	10	0	11	89	11	10
2014	Information technology	27	37	18	9	0	0	9	70	10	11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	25	36	29	10	0	0	0	10	61	11
2017	Compliance, inspection and enforcement	22	6	50	11	11	0	0	22	28	19
2017	Communications or public affairs	0	27	27	47	0	0	0	47	27	11
2017	Access to information and privacy	6	6	55	17	8	8	0	28	13	13
2017	Administration and operations	12	34	12	16	26	0	0	42	46	16
2017	Information technology	6	13	45	35	0	0	0	35	19	15
2017	Policy	16	24	33	27	0	0	0	27	40	12
2014	Federal regulators	13	6	55	21	0	6	0	22	20	16
2014	Compliance, inspection and enforcement	0	7	46	26	15	7	0	44	7	15
2014	Communications or public affairs	0	0	34	41	20	0	6	64	0	15
2014	Access to information and privacy	0	6	40	16	34	0	3	52	6	30
2014	Administration and operations	6	31	25	20	19	0	0	38	37	16
2014	Human resources	29	0	40	12	19	0	0	31	29	10
2014	Information technology	9	27	63	0	0	0	0	0	37	11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	0	20	36	17	0	0	53	27	11
2017	Compliance, inspection and enforcement	6	11	28	27	29	0	0	56	17	19
2017	Communications or public affairs	0	9	9	56	18	9	0	80	10	11
2017	Access to information and privacy	0	8	45	33	13	0	0	46	8	13
2017	Administration and operations	7	0	44	11	32	0	7	45	7	16
2017	Information technology	0	6	6	47	40	0	0	87	6	15
2017	Policy	16	8	10	51	15	0	0	66	24	12
2014	Federal regulators	6	12	20	36	21	6	0	60	18	16
2014	Compliance, inspection and enforcement	0	0	26	41	26	7	0	72	0	15
2014	Communications or public affairs	0	7	7	34	40	7	6	84	8	15
2014	Access to information and privacy	3	0	23	27	41	3	3	72	3	30
2014	Administration and operations	0	12	12	43	26	0	6	74	13	16
2014	Human resources	0	10	9	21	50	0	10	79	11	10
2014	Information technology	0	18	46	27	0	9	0	30	20	11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	15	19	20	20	27	0	0	47	34	11
2017	Compliance, inspection and enforcement	0	22	34	28	16	0	0	44	22	19
2017	Communications or public affairs	29	44	27	0	0	0	0	0	73	11
2017	Access to information and privacy	6	0	55	17	22	0	0	38	6	13
2017	Administration and operations	6	5	13	55	14	7	0	74	12	16
2017	Information technology	6	0	35	26	32	0	0	58	6	15
2017	Policy	40	25	8	10	17	0	0	27	65	12
2014	Federal regulators	19	26	12	23	15	6	0	40	48	16
2014	Compliance, inspection and enforcement	0	20	26	41	13	0	0	54	20	15
2014	Communications or public affairs	21	0	26	28	26	0	0	53	21	15
2014	Access to information and privacy	18	0	24	24	34	0	0	58	18	29
2014	Administration and operations	6	20	27	20	27	0	0	47	26	15
2014	Human resources	0	10	21	10	59	0	0	69	10	10
2014	Information technology	0	18	36	18	18	0	9	40	20	11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	27	34	39	0	0	0	39	27	11
2017	Compliance, inspection and enforcement	0	28	15	43	9	6	0	55	29	19
2017	Communications or public affairs	9	18	47	27	0	0	0	27	27	11
2017	Access to information and privacy	6	0	25	50	19	0	0	68	6	13
2017	Administration and operations	0	19	31	17	26	0	7	46	21	16
2017	Information technology	0	32	32	21	14	0	0	35	32	15
2017	Policy	32	32	26	0	10	0	0	10	64	12
2014	Federal regulators	0	13	32	17	26	6	6	49	15	16
2014	Compliance, inspection and enforcement	0	7	34	39	20	0	0	59	7	15
2014	Communications or public affairs	0	14	14	41	32	0	0	73	14	15
2014	Access to information and privacy	0	6	27	36	30	0	0	66	6	30
2014	Administration and operations	0	6	31	43	20	0	0	63	6	16
2014	Information technology	0	37	37	27	0	0	0	27	37	11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	35	39	19	0	0	7	0	0	80	11
2017	Compliance, inspection and enforcement	33	6	35	16	11	0	0	27	38	19
2017	Communications or public affairs	0	36	18	38	9	0	0	47	36	11
2017	Access to information and privacy	0	22	56	22	0	0	0	22	22	13
2017	Administration and operations	6	25	6	30	20	0	13	58	36	16
2017	Information technology	13	26	39	14	8	0	0	22	39	15
2017	Policy	23	26	26	17	8	0	0	25	49	12
2014	Federal regulators	23	12	24	28	7	6	0	37	37	16
2014	Compliance, inspection and enforcement	20	34	20	20	0	7	0	21	58	15
2014	Communications or public affairs	6	20	27	35	0	7	6	40	30	15
2014	Access to information and privacy	22	13	27	17	17	0	3	35	37	30
2014	Administration and operations	6	19	19	25	18	0	13	50	29	16
2014	Human resources	10	50	20	20	0	0	0	20	60	10
2014	Information technology	0	37	55	0	0	0	9	0	40	11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	17	10	38	17	17	0	0	34	27	11
2017	Compliance, inspection and enforcement	11	11	17	43	18	0	0	61	22	19
2017	Communications or public affairs	0	9	36	29	27	0	0	56	9	11
2017	Access to information and privacy	0	8	31	31	13	17	0	53	10	13
2017	Administration and operations	0	5	40	29	13	12	0	48	6	16
2017	Information technology	6	19	6	53	14	0	0	68	26	15
2017	Policy	0	8	43	24	25	0	0	49	8	12
2014	Federal regulators	6	12	25	19	21	6	13	48	22	16
2014	Compliance, inspection and enforcement	0	0	39	41	13	7	0	58	0	15
2014	Communications or public affairs	0	7	21	33	20	7	13	65	9	15
2014	Access to information and privacy	3	6	9	48	28	3	3	80	10	30
2014	Administration and operations	0	19	31	19	19	6	7	43	21	16
2014	Human resources	0	12	0	40	28	10	10	85	15	10
2014	Information technology	18	46	9	18	0	9	0	20	70	11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	25	10	29	29	8	0	0	37	34	11
2017	Compliance, inspection and enforcement	0	11	48	31	10	0	0	41	11	19
2017	Communications or public affairs	0	29	53	9	0	9	0	10	32	11
2017	Access to information and privacy	6	0	48	24	13	0	8	41	7	13
2017	Administration and operations	6	12	46	23	14	0	0	36	18	16
2017	Information technology	6	6	26	47	14	0	0	61	13	15
2017	Policy	32	25	8	35	0	0	0	35	57	12
2014	Federal regulators	19	26	30	12	0	13	0	13	52	16
2014	Compliance, inspection and enforcement	0	13	46	21	7	13	0	32	15	15
2014	Communications or public affairs	7	21	34	7	20	0	12	30	31	15
2014	Access to information and privacy	20	9	13	30	20	3	3	54	32	30
2014	Administration and operations	0	19	50	19	12	0	0	31	19	16
2014	Human resources	0	0	30	41	29	0	0	70	0	10
2014	Information technology	0	9	27	37	9	9	9	56	11	11

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	63	27	0	0	10	0	0	90	10	11
2017	Compliance, inspection and enforcement	56	17	11	17	0	0	0	72	17	19
2017	Communications or public affairs	71	18	0	11	0	0	0	89	11	11
2017	Access to information and privacy	66	25	0	0	8	0	0	92	8	13
2017	Administration and operations	59	36	6	0	0	0	0	94	0	16
2017	Information technology	74	26	0	0	0	0	0	100	0	15
2017	Policy	74	8	10	0	8	0	0	82	8	12
2014	Federal regulators	51	38	0	0	6	6	0	94	6	16
2014	Compliance, inspection and enforcement	61	26	0	7	7	0	0	87	13	15
2014	Communications or public affairs	67	27	0	0	0	0	6	100	0	15
2014	Access to information and privacy	85	7	8	0	0	0	0	92	0	30
2014	Administration and operations	82	6	6	6	0	0	0	88	6	16
2014	Human resources	91	9	0	0	0	0	0	100	0	10
2014	Information technology	27	46	9	18	0	0	0	73	18	11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	19	29	10	0	7	8	54	11	11
2017	Compliance, inspection and enforcement	41	20	17	11	6	0	6	65	18	19
2017	Communications or public affairs	44	29	0	0	0	18	9	100	0	11
2017	Access to information and privacy	36	15	16	8	8	0	17	60	20	13
2017	Administration and operations	25	26	13	25	7	4	0	54	33	16
2017	Information technology	40	34	6	13	0	0	6	79	14	15
2017	Policy	24	26	10	24	16	0	0	50	40	12
2014	Federal regulators	35	23	17	6	13	6	0	62	20	16
2014	Compliance, inspection and enforcement	20	20	41	0	0	13	7	49	0	15
2014	Communications or public affairs	40	21	0	7	0	21	12	90	10	15
2014	Access to information and privacy	40	31	13	6	3	3	3	76	10	30
2014	Administration and operations	31	19	12	12	12	0	13	57	28	16
2014	Human resources	31	31	18	10	0	0	10	69	11	10
2014	Information technology	36	27	9	18	0	0	9	70	20	11

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	43	29	0	17	10	0	0	73	27	11
2017	Compliance, inspection and enforcement	56	28	6	6	6	0	0	83	11	19
2017	Communications or public affairs	64	27	0	9	0	0	0	91	9	11
2017	Access to information and privacy	50	25	8	17	0	0	0	75	17	13
2017	Administration and operations	32	30	12	20	7	0	0	62	27	16
2017	Information technology	40	27	6	13	13	0	0	68	26	15
2017	Policy	50	16	16	10	8	0	0	66	18	12
2014	Federal regulators	45	25	0	6	19	6	0	74	26	16
2014	Compliance, inspection and enforcement	39	41	13	7	0	0	0	80	7	15
2014	Communications or public affairs	39	21	14	13	7	7	0	64	21	15
2014	Access to information and privacy	61	17	3	6	9	3	0	81	16	30
2014	Administration and operations	25	37	12	0	18	0	7	67	20	16
2014	Human resources	62	29	9	0	0	0	0	91	0	10
2014	Information technology	63	18	9	0	9	0	0	82	9	11

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	34	29	10	20	8	0	0	63	27	11
2017	Compliance, inspection and enforcement	30	39	26	0	6	0	0	68	6	19
2017	Communications or public affairs	62	27	11	0	0	0	0	89	0	11
2017	Access to information and privacy	29	54	0	8	8	0	0	83	17	13
2017	Administration and operations	43	10	40	0	7	0	0	53	7	16
2017	Information technology	32	48	6	6	6	0	0	81	13	15
2017	Policy	56	28	8	0	8	0	0	84	8	12
2014	Federal regulators	41	12	6	12	19	12	0	59	34	16
2014	Compliance, inspection and enforcement	46	39	0	15	0	0	0	85	15	15
2014	Communications or public affairs	32	35	7	14	0	7	6	76	16	15
2014	Access to information and privacy	45	27	6	6	9	6	0	77	17	30
2014	Administration and operations	44	31	6	0	18	0	0	75	18	16
2014	Human resources	62	38	0	0	0	0	0	100	0	10
2014	Information technology	36	37	0	27	0	0	0	73	27	11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	34	27	0	10	20	10	0	67	33	11
2017	Compliance, inspection and enforcement	46	22	11	11	6	5	0	71	17	19
2017	Communications or public affairs	64	18	0	9	0	9	0	90	10	11
2017	Access to information and privacy	22	22	17	8	0	22	8	64	12	13
2017	Administration and operations	32	13	37	0	14	4	0	47	14	16
2017	Information technology	47	34	13	0	6	0	0	81	6	15
2017	Policy	43	18	0	8	8	23	0	79	21	12
2014	Federal regulators	39	13	6	12	25	6	0	55	39	16
2014	Compliance, inspection and enforcement	20	39	0	15	0	20	7	80	20	15
2014	Communications or public affairs	32	21	14	14	6	7	7	61	23	15
2014	Access to information and privacy	44	20	10	7	12	6	0	68	21	30
2014	Administration and operations	43	25	0	6	18	0	7	74	26	16
2014	Human resources	62	29	9	0	0	0	0	91	0	10
2014	Information technology	45	27	0	9	18	0	0	73	27	11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	15	29	10	10	17	20	0	54	34	11
2017	Compliance, inspection and enforcement	6	44	14	6	17	14	0	57	26	19
2017	Communications or public affairs	9	20	0	9	0	62	0	76	24	11
2017	Access to information and privacy	0	20	24	0	17	30	8	33	27	13
2017	Administration and operations	25	19	20	25	0	11	0	50	28	16
2017	Information technology	6	42	13	13	13	13	0	55	30	15
2017	Policy	25	8	8	20	16	23	0	43	47	12
2014	Federal regulators	28	19	0	23	25	6	0	49	51	16
2014	Compliance, inspection and enforcement	7	20	13	8	7	39	7	49	27	15
2014	Communications or public affairs	6	39	14	7	7	21	7	62	19	15
2014	Access to information and privacy	22	25	7	9	9	19	8	65	26	30
2014	Administration and operations	6	31	6	19	12	12	13	50	41	16
2014	Human resources	41	37	0	10	0	12	0	89	11	10
2014	Information technology	27	0	18	18	9	18	9	37	38	11

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	53	29	10	8	0	0	0	83	8	11
2017	Compliance, inspection and enforcement	51	43	0	6	0	0	0	94	6	19
2017	Communications or public affairs	53	47	0	0	0	0	0	100	0	11
2017	Access to information and privacy	50	42	0	8	0	0	0	92	8	13
2017	Administration and operations	35	52	6	0	7	0	0	87	7	15
2017	Information technology	47	34	6	13	0	0	0	81	13	15
2017	Policy	31	51	0	10	8	0	0	82	18	12
2014	Federal regulators	58	23	0	6	7	6	0	86	14	16
2014	Compliance, inspection and enforcement	53	39	0	8	0	0	0	92	8	15
2014	Communications or public affairs	53	41	6	0	0	0	0	94	0	15
2014	Access to information and privacy	48	43	6	3	0	0	0	91	3	30
2014	Administration and operations	19	50	6	6	12	0	7	74	20	16
2014	Human resources	62	38	0	0	0	0	0	100	0	10
2014	Information technology	73	27	0	0	0	0	0	100	0	11

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	61	20	0	10	10	0	0	80	20	11
2017	Compliance, inspection and enforcement	43	6	25	15	11	0	0	49	26	19
2017	Communications or public affairs	80	20	0	0	0	0	0	100	0	11
2017	Access to information and privacy	35	50	0	8	6	0	0	85	15	13
2017	Administration and operations	61	26	6	0	7	0	0	87	7	16
2017	Information technology	45	35	7	0	7	0	7	85	7	14
2017	Policy	49	35	16	0	0	0	0	84	0	12
2014	Federal regulators	54	23	0	11	0	6	6	87	13	16
2014	Compliance, inspection and enforcement	20	66	15	0	0	0	0	85	0	15
2014	Communications or public affairs	73	14	7	7	0	0	0	86	7	15
2014	Access to information and privacy	70	20	4	3	3	0	0	90	6	30
2014	Administration and operations	44	37	0	0	18	0	0	82	18	16
2014	Human resources	41	30	19	0	10	0	0	71	10	10
2014	Information technology	37	18	9	18	9	0	9	60	30	11

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	43	37	20	0	0	0	0	80	0	11
2017	Compliance, inspection and enforcement	47	37	6	6	6	0	0	83	11	19
2017	Communications or public affairs	80	20	0	0	0	0	0	100	0	11
2017	Access to information and privacy	43	34	17	0	6	0	0	77	6	13
2017	Administration and operations	63	25	6	0	7	0	0	87	7	16
2017	Information technology	47	40	6	6	0	0	0	87	6	15
2017	Policy	59	16	10	15	0	0	0	75	15	12
2014	Federal regulators	64	7	12	6	0	6	6	80	7	16
2014	Compliance, inspection and enforcement	46	39	8	0	0	7	0	91	0	15
2014	Communications or public affairs	66	14	0	7	0	14	0	92	8	15
2014	Access to information and privacy	77	4	4	6	6	3	0	83	13	30
2014	Administration and operations	44	25	6	12	12	0	0	69	25	16
2014	Human resources	59	12	29	0	0	0	0	71	0	10
2014	Information technology	54	9	0	18	18	0	0	63	37	11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	42	38	0	20	0	0	0	80	20	11
2017	Compliance, inspection and enforcement	30	37	11	11	11	0	0	67	22	19
2017	Communications or public affairs	44	56	0	0	0	0	0	100	0	11
2017	Access to information and privacy	43	25	0	17	15	0	0	68	32	13
2017	Administration and operations	54	25	14	0	7	0	0	80	7	16
2017	Information technology	53	34	6	0	6	0	0	87	6	15
2017	Policy	51	33	8	0	8	0	0	84	8	12
2014	Federal regulators	58	19	6	6	0	6	6	87	7	16
2014	Compliance, inspection and enforcement	46	39	15	0	0	0	0	85	0	15
2014	Communications or public affairs	52	41	0	7	0	0	0	93	7	15
2014	Access to information and privacy	62	24	4	7	3	0	0	86	10	30
2014	Administration and operations	51	25	12	0	12	0	0	75	12	16
2014	Human resources	71	10	9	0	10	0	0	81	10	10
2014	Information technology	36	37	0	18	9	0	0	73	27	11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	80	20	0	0	0	0	0	100	0	11
2017	Compliance, inspection and enforcement	86	0	3	11	0	0	0	86	11	19
2017	Communications or public affairs	71	18	11	0	0	0	0	89	0	11
2017	Access to information and privacy	83	8	0	8	0	0	0	92	8	13
2017	Administration and operations	94	6	0	0	0	0	0	100	0	16
2017	Information technology	87	13	0	0	0	0	0	100	0	15
2017	Policy	90	0	10	0	0	0	0	90	0	12
2014	Federal regulators	83	0	0	0	0	6	12	100	0	16
2014	Compliance, inspection and enforcement	87	7	0	7	0	0	0	93	7	15
2014	Communications or public affairs	73	7	14	7	0	0	0	79	7	15
2014	Access to information and privacy	88	8	4	0	0	0	0	96	0	30
2014	Administration and operations	75	25	0	0	0	0	0	100	0	16
2014	Human resources	100	0	0	0	0	0	0	100	0	10
2014	Information technology	82	0	9	0	9	0	0	82	9	11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	62	38	0	0	0	0	0	100	0	11
2017	Compliance, inspection and enforcement	67	22	6	6	0	0	0	89	6	19
2017	Communications or public affairs	29	36	9	18	0	9	0	71	20	11
2017	Access to information and privacy	43	32	8	8	0	0	8	82	9	13
2017	Administration and operations	50	19	13	7	5	6	0	73	13	16
2017	Information technology	53	47	0	0	0	0	0	100	0	15
2017	Policy	49	35	8	8	0	0	0	84	8	12
2014	Federal regulators	32	38	0	6	0	13	12	93	7	16
2014	Compliance, inspection and enforcement	39	33	0	13	0	0	15	85	15	15
2014	Communications or public affairs	39	14	14	7	7	0	20	66	17	15
2014	Access to information and privacy	68	20	6	0	3	3	0	90	3	30
2014	Administration and operations	25	37	19	0	12	0	7	67	13	16
2014	Human resources	90	10	0	0	0	0	0	100	0	10
2014	Information technology	36	27	0	9	18	0	9	70	30	11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	44	46	10	0	0	90	0	11
2017	Compliance, inspection and enforcement	56	17	5	17	6	73	22	19
2017	Communications or public affairs	64	27	0	9	0	91	9	11
2017	Access to information and privacy	52	34	0	8	6	85	15	13
2017	Administration and operations	62	14	6	6	12	76	18	16
2017	Information technology	87	6	0	6	0	94	6	15
2017	Policy	36	41	8	15	0	77	15	12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	61	20	10	10	0	0	80	10	11
2017	Compliance, inspection and enforcement	67	11	11	0	6	6	83	6	19
2017	Communications or public affairs	91	9	0	0	0	0	100	0	11
2017	Access to information and privacy	52	42	0	0	6	0	94	6	13
2017	Administration and operations	62	26	0	5	7	0	88	12	16
2017	Information technology	81	6	13	0	0	0	87	0	15
2017	Policy	68	16	0	16	0	0	84	16	12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	53	37	0	10	0	0	90	10	11
2017	Compliance, inspection and enforcement	43	36	11	4	6	0	79	10	19
2017	Communications or public affairs	73	27	0	0	0	0	100	0	11
2017	Access to information and privacy	38	55	0	0	6	0	94	6	13
2017	Administration and operations	64	18	12	0	7	0	82	7	16
2017	Information technology	81	13	0	6	0	0	94	6	15
2017	Policy	50	42	0	8	0	0	92	8	12
2014	Federal regulators	65	17	0	6	6	6	88	12	16
2014	Compliance, inspection and enforcement	33	46	13	8	0	0	79	8	15
2014	Communications or public affairs	59	27	0	14	0	0	86	14	15
2014	Access to information and privacy	63	20	9	4	3	0	84	7	30
2014	Administration and operations	44	31	6	6	12	0	75	18	16
2014	Human resources	61	10	19	0	10	0	71	10	10
2014	Information technology	54	9	9	9	18	0	63	27	11

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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	36	34	10	10	10	0	71	20	11
2017	Compliance, inspection and enforcement	37	34	23	6	0	0	71	6	18
2017	Communications or public affairs	71	20	0	0	0	9	100	0	11
2017	Access to information and privacy	36	56	8	0	0	0	92	0	13
2017	Administration and operations	37	44	13	0	7	0	81	7	16
2017	Information technology	47	27	6	13	0	6	79	14	15
2017	Policy	10	41	8	33	8	0	51	41	12
2014	Federal regulators	43	28	6	6	12	6	75	19	16
2014	Compliance, inspection and enforcement	26	61	0	0	0	13	100	0	15
2014	Communications or public affairs	54	26	7	7	0	6	85	7	15
2014	Access to information and privacy	43	40	7	0	3	6	89	3	30
2014	Administration and operations	26	56	6	0	12	0	82	12	16
2014	Human resources	31	38	9	10	0	12	78	11	10
2014	Information technology	36	37	0	27	0	0	73	27	11

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	46	0	27	0	0	73	27	11
2017	Compliance, inspection and enforcement	37	30	22	11	0	0	67	11	19
2017	Communications or public affairs	53	38	0	9	0	0	91	9	11
2017	Access to information and privacy	38	31	23	8	0	0	68	8	13
2017	Administration and operations	31	24	31	0	14	0	56	14	16
2017	Information technology	53	34	0	6	0	6	93	7	15
2017	Policy	20	32	7	16	25	0	52	41	12
2014	Federal regulators	43	28	0	18	6	6	75	25	16
2014	Compliance, inspection and enforcement	26	54	13	7	0	0	80	7	15
2014	Communications or public affairs	40	40	0	20	0	0	80	20	15
2014	Access to information and privacy	56	27	10	4	3	0	83	7	30
2014	Administration and operations	51	31	6	6	6	0	82	12	16
2014	Human resources	62	28	10	0	0	0	90	0	10
2014	Information technology	36	27	0	9	27	0	63	37	11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	17	39	19	15	0	10	62	17	11
2017	Compliance, inspection and enforcement	22	35	37	0	0	6	61	0	19
2017	Communications or public affairs	36	38	0	18	0	9	80	20	11
2017	Access to information and privacy	24	42	17	8	0	8	72	9	13
2017	Administration and operations	30	19	31	7	7	7	52	15	16
2017	Information technology	34	32	13	14	0	6	71	15	15
2017	Policy	10	25	25	16	24	0	35	40	12
2014	Federal regulators	30	35	0	12	17	6	69	31	16
2014	Compliance, inspection and enforcement	20	33	34	7	0	7	56	7	15
2014	Communications or public affairs	41	40	7	7	0	6	85	7	15
2014	Access to information and privacy	44	27	12	7	3	6	76	11	30
2014	Administration and operations	26	56	0	6	12	0	82	18	16
2014	Human resources	62	10	28	0	0	0	72	0	10
2014	Information technology	36	18	0	37	9	0	54	46	11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	55	25	10	10	0	55	20	11
2017	Compliance, inspection and enforcement	25	31	17	11	6	11	63	19	19
2017	Communications or public affairs	27	36	20	18	0	0	62	18	11
2017	Access to information and privacy	33	19	34	15	0	0	52	15	13
2017	Administration and operations	37	20	31	6	0	7	61	6	16
2017	Information technology	45	27	13	0	0	14	85	0	15
2017	Policy	20	16	8	17	24	15	42	48	12
2014	Federal regulators	26	45	6	0	18	6	75	19	16
2014	Compliance, inspection and enforcement	34	20	26	0	7	13	62	8	15
2014	Communications or public affairs	33	53	0	7	7	0	86	14	15
2014	Access to information and privacy	51	13	20	3	6	6	68	10	30
2014	Administration and operations	44	37	6	6	6	0	82	12	16
2014	Human resources	40	29	19	0	0	12	78	0	10
2014	Information technology	36	18	0	37	9	0	54	46	11

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	51	0	29	10	0	61	39	11
2017	Compliance, inspection and enforcement	26	30	28	6	11	0	56	17	19
2017	Communications or public affairs	0	82	0	18	0	0	82	18	11
2017	Access to information and privacy	25	30	17	15	8	5	58	24	13
2017	Administration and operations	17	38	24	7	7	7	60	15	16
2017	Information technology	40	39	14	0	6	0	79	6	15
2017	Policy	17	43	8	16	16	0	60	32	12
2014	Federal regulators	24	35	6	17	12	6	63	31	16
2014	Compliance, inspection and enforcement	13	39	28	13	7	0	53	20	15
2014	Communications or public affairs	25	61	0	7	7	0	86	14	15
2014	Access to information and privacy	31	40	17	6	3	3	73	10	30
2014	Administration and operations	38	43	18	0	0	0	82	0	16
2014	Human resources	10	90	0	0	0	0	100	0	10
2014	Information technology	36	27	0	27	9	0	63	37	11

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	45	48	0	7	0	0	93	7	11
2017	Compliance, inspection and enforcement	44	40	11	4	0	0	84	4	18
2017	Communications or public affairs	53	38	9	0	0	0	91	0	11
2017	Access to information and privacy	22	70	0	0	8	0	92	8	13
2017	Administration and operations	54	26	7	13	0	0	80	13	16
2017	Information technology	34	60	6	0	0	0	94	0	15
2017	Policy	59	0	8	25	8	0	59	33	12
2014	Federal regulators	51	26	6	12	0	6	81	12	16
2014	Compliance, inspection and enforcement	28	46	13	13	0	0	74	13	15
2014	Communications or public affairs	73	21	0	7	0	0	93	7	15
2014	Access to information and privacy	68	23	6	3	0	0	91	3	30
2014	Administration and operations	43	44	12	0	0	0	88	0	16
2014	Human resources	43	57	0	0	0	0	100	0	10
2014	Information technology	27	55	9	0	0	9	90	0	11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	51	39	0	0	10	0	90	10	11
2017	Compliance, inspection and enforcement	44	39	11	6	0	0	83	6	18
2017	Communications or public affairs	80	20	0	0	0	0	100	0	11
2017	Access to information and privacy	28	72	0	0	0	0	100	0	13
2017	Administration and operations	50	31	14	5	0	0	81	5	16
2017	Information technology	68	26	6	0	0	0	94	0	15
2017	Policy	84	0	8	0	0	8	91	0	12
2014	Federal regulators	64	17	6	7	0	6	86	8	16
2014	Compliance, inspection and enforcement	72	20	0	0	8	0	92	8	15
2014	Communications or public affairs	80	13	0	0	7	0	93	7	15
2014	Access to information and privacy	61	26	9	3	0	0	88	3	30
2014	Administration and operations	32	56	12	0	0	0	88	0	16
2014	Human resources	62	38	0	0	0	0	100	0	10
2014	Information technology	63	27	9	0	0	0	91	0	11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	46	20	17	0	0	0	17	79	0	11
2017	Compliance, inspection and enforcement	49	40	0	11	0	0	0	89	11	18
2017	Communications or public affairs	80	11	0	0	0	9	0	100	0	11
2017	Access to information and privacy	28	50	8	8	0	5	0	82	9	13
2017	Administration and operations	62	18	7	6	7	0	0	81	13	16
2017	Information technology	53	8	13	13	6	6	0	65	21	15
2017	Policy	34	34	24	8	0	0	0	68	8	12
2014	Federal regulators	38	20	12	12	7	12	0	66	21	16
2014	Compliance, inspection and enforcement	33	47	13	7	0	0	0	80	7	15
2014	Communications or public affairs	74	26	0	0	0	0	0	100	0	15
2014	Access to information and privacy	53	31	7	6	0	0	3	86	6	30
2014	Administration and operations	51	25	6	0	18	0	0	75	18	16
2014	Human resources	81	9	0	10	0	0	0	90	10	10
2014	Information technology	27	27	9	27	9	0	0	55	36	11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	29	36	17	0	0	17	0	80	0	11
2017	Compliance, inspection and enforcement	27	44	11	11	6	0	0	71	17	18
2017	Communications or public affairs	62	27	11	0	0	0	0	89	0	11
2017	Access to information and privacy	25	53	22	0	0	0	0	78	0	13
2017	Administration and operations	43	18	27	12	0	0	0	61	12	16
2017	Information technology	27	40	13	6	13	0	0	68	19	15
2017	Policy	34	24	18	8	8	8	0	63	17	12
2014	Federal regulators	41	29	13	6	0	12	0	79	7	16
2014	Compliance, inspection and enforcement	20	33	28	13	0	7	0	56	14	15
2014	Communications or public affairs	48	39	0	0	0	0	13	100	0	15
2014	Access to information and privacy	30	41	13	3	0	12	0	81	4	30
2014	Administration and operations	44	0	37	0	12	6	0	47	13	16
2014	Human resources	72	10	9	0	0	9	0	90	0	10
2014	Information technology	27	46	0	18	0	9	0	80	20	11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	17	29	10	10	17	8	10	55	33	11
2017	Compliance, inspection and enforcement	17	29	23	0	22	10	0	50	24	18
2017	Communications or public affairs	0	38	9	9	18	27	0	52	36	11
2017	Access to information and privacy	0	47	8	6	0	25	13	76	10	13
2017	Administration and operations	11	20	32	14	18	0	6	33	33	16
2017	Information technology	19	27	6	6	19	21	0	59	33	15
2017	Policy	0	10	16	17	24	33	0	15	61	12
2014	Federal regulators	7	19	13	12	38	12	0	30	56	16
2014	Compliance, inspection and enforcement	21	33	13	13	0	13	7	67	16	15
2014	Communications or public affairs	13	0	26	14	13	21	13	20	40	15
2014	Access to information and privacy	13	27	24	6	7	16	6	52	17	30
2014	Administration and operations	13	37	12	0	25	12	0	58	28	16
2014	Human resources	52	19	10	9	0	10	0	79	10	10
2014	Information technology	9	9	18	9	27	18	9	25	50	11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	71	20	0	0	10	0	0	90	10	11
2017	Compliance, inspection and enforcement	56	28	6	6	0	0	6	88	6	19
2017	Communications or public affairs	62	27	11	0	0	0	0	89	0	11
2017	Access to information and privacy	75	17	0	0	8	0	0	92	8	13
2017	Administration and operations	56	26	19	0	0	0	0	81	0	16
2017	Information technology	81	19	0	0	0	0	0	100	0	15
2017	Policy	55	35	10	0	0	0	0	90	0	12
2014	Federal regulators	45	32	6	6	6	6	0	81	12	16
2014	Compliance, inspection and enforcement	47	39	7	7	0	0	0	87	7	15
2014	Communications or public affairs	67	21	7	0	0	0	6	93	0	15
2014	Access to information and privacy	80	12	4	4	0	0	0	92	4	30
2014	Administration and operations	69	25	0	6	0	0	0	94	6	16
2014	Human resources	91	9	0	0	0	0	0	100	0	10
2014	Information technology	37	37	9	0	18	0	0	73	18	11

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	90	10	0	0	0	0	0	100	0	11
2017	Compliance, inspection and enforcement	64	22	9	6	0	0	0	86	6	19
2017	Communications or public affairs	71	29	0	0	0	0	0	100	0	11
2017	Access to information and privacy	66	25	0	0	8	0	0	92	8	13
2017	Administration and operations	62	32	6	0	0	0	0	94	0	16
2017	Information technology	68	6	19	0	0	0	6	79	0	15
2017	Policy	58	19	8	0	0	15	0	91	0	12
2014	Federal regulators	64	19	6	6	0	6	0	88	6	16
2014	Compliance, inspection and enforcement	33	34	13	0	0	20	0	84	0	15
2014	Communications or public affairs	79	14	7	0	0	0	0	93	0	15
2014	Access to information and privacy	78	11	8	0	0	3	0	92	0	30
2014	Administration and operations	69	18	0	12	0	0	0	88	12	16
2014	Human resources	79	11	0	0	0	10	0	100	0	10
2014	Information technology	73	9	9	0	0	9	0	90	0	11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	34	46	0	20	0	0	0	80	20	11
2017	Compliance, inspection and enforcement	28	28	27	12	6	0	0	56	18	18
2017	Communications or public affairs	27	44	11	9	0	9	0	78	10	11
2017	Access to information and privacy	8	53	25	0	0	5	8	71	0	13
2017	Administration and operations	30	25	18	0	27	0	0	55	27	16
2017	Information technology	60	27	6	6	0	0	0	87	6	15
2017	Policy	8	42	0	26	24	0	0	50	50	12
2014	Federal regulators	32	30	0	13	12	13	0	71	29	16
2014	Compliance, inspection and enforcement	28	53	13	0	7	0	0	80	7	15
2014	Communications or public affairs	40	14	7	13	7	7	13	67	24	15
2014	Access to information and privacy	37	50	6	3	3	0	0	88	6	30
2014	Administration and operations	44	25	12	12	6	0	0	69	19	16
2014	Human resources	62	28	0	0	0	10	0	100	0	10
2014	Information technology	37	9	9	18	18	0	9	50	40	11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	25	0	9	27	29	0	10	27	63	11
2017	Compliance, inspection and enforcement	11	21	17	6	36	5	5	35	46	19
2017	Communications or public affairs	0	36	11	27	9	18	0	43	43	11
2017	Access to information and privacy	8	16	17	25	12	0	22	31	47	13
2017	Administration and operations	17	12	26	5	39	0	0	30	44	16
2017	Information technology	27	13	6	13	34	0	6	43	50	15
2017	Policy	0	18	0	43	39	0	0	18	82	12
2014	Federal regulators	20	30	7	6	30	6	0	53	39	16
2014	Compliance, inspection and enforcement	21	20	13	7	33	7	0	44	42	15
2014	Communications or public affairs	0	26	14	27	14	7	13	33	50	15
2014	Access to information and privacy	19	29	23	6	20	0	3	49	27	30
2014	Administration and operations	6	19	19	25	25	0	7	27	53	16
2014	Human resources	21	10	39	10	10	0	10	34	22	10
2014	Information technology	9	9	9	9	46	0	18	22	67	11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	34	36	10	10	0	10	0	78	11	11
2017	Compliance, inspection and enforcement	16	57	22	6	0	0	0	72	6	19
2017	Communications or public affairs	53	18	11	9	9	0	0	71	18	11
2017	Access to information and privacy	21	39	17	15	0	0	8	66	16	13
2017	Administration and operations	27	34	12	13	7	0	7	66	22	15
2017	Information technology	39	34	21	0	6	0	0	73	6	15
2017	Policy	18	26	15	33	8	0	0	44	41	12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	64	10	10	16	0	0	74	16	11
2017	Compliance, inspection and enforcement	25	42	28	0	6	0	67	6	19
2017	Communications or public affairs	36	29	0	0	0	36	100	0	11
2017	Access to information and privacy	24	48	8	15	0	5	76	15	13
2017	Administration and operations	30	51	12	0	7	0	81	7	16
2017	Information technology	34	34	19	6	0	6	72	7	15
2017	Policy	32	35	17	0	8	8	73	9	12
2014	Federal regulators	39	12	19	17	0	13	59	20	16
2014	Compliance, inspection and enforcement	33	28	7	7	7	20	75	16	15
2014	Communications or public affairs	52	21	21	0	0	7	78	0	15
2014	Access to information and privacy	50	24	16	0	3	6	79	3	30
2014	Administration and operations	57	31	6	0	6	0	88	6	16
2014	Human resources	52	29	0	9	0	10	90	10	10
2014	Information technology	73	18	9	0	0	0	91	0	11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	37	44	0	19	0	0	81	19	11
2017	Compliance, inspection and enforcement	42	42	6	11	0	0	83	11	19
2017	Communications or public affairs	44	38	0	9	0	9	90	10	11
2017	Access to information and privacy	52	42	6	0	0	0	94	0	13
2017	Administration and operations	42	38	13	0	7	0	81	7	16
2017	Information technology	32	68	0	0	0	0	100	0	15
2017	Policy	31	36	8	25	0	0	67	25	12
2014	Federal regulators	39	32	6	12	6	6	75	19	16
2014	Compliance, inspection and enforcement	28	53	7	7	0	7	86	7	15
2014	Communications or public affairs	53	14	14	7	0	13	76	8	15
2014	Access to information and privacy	58	29	6	4	3	0	87	7	30
2014	Administration and operations	57	25	0	6	12	0	82	18	16
2014	Human resources	52	38	10	0	0	0	90	0	10
2014	Information technology	63	18	9	9	0	0	82	9	11

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	44	48	8	0	0	0	92	0	11
2017	Compliance, inspection and enforcement	56	44	0	0	0	0	100	0	19
2017	Communications or public affairs	53	47	0	0	0	0	100	0	11
2017	Access to information and privacy	52	34	0	15	0	0	85	15	13
2017	Administration and operations	43	43	0	7	7	0	86	14	16
2017	Information technology	68	26	0	6	0	0	94	6	15
2017	Policy	51	8	8	16	17	0	59	33	12
2014	Federal regulators	43	39	6	6	0	6	88	6	16
2014	Compliance, inspection and enforcement	61	39	0	0	0	0	100	0	15
2014	Communications or public affairs	67	26	0	7	0	0	93	7	15
2014	Access to information and privacy	77	9	7	3	3	0	87	6	30
2014	Administration and operations	75	6	0	0	18	0	82	18	16
2014	Human resources	62	38	0	0	0	0	100	0	10
2014	Information technology	54	37	0	9	0	0	91	9	11

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	44	38	8	10	0	0	83	10	11
2017	Compliance, inspection and enforcement	56	22	11	11	0	0	78	11	19
2017	Communications or public affairs	73	9	0	18	0	0	82	18	11
2017	Access to information and privacy	52	25	8	6	8	0	77	15	13
2017	Administration and operations	43	19	25	7	0	7	66	8	16
2017	Information technology	55	32	6	6	0	0	87	6	15
2017	Policy	36	8	16	23	17	0	44	40	12
2014	Federal regulators	57	26	0	6	6	6	88	12	16
2014	Compliance, inspection and enforcement	53	41	7	0	0	0	93	0	15
2014	Communications or public affairs	67	20	6	7	0	0	87	7	15
2014	Access to information and privacy	70	17	10	0	3	0	87	3	30
2014	Administration and operations	57	25	6	0	12	0	82	12	16
2014	Human resources	52	38	10	0	0	0	90	0	10
2014	Information technology	36	37	0	18	9	0	73	27	11

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	53	29	17	0	0	0	83	0	11
2017	Compliance, inspection and enforcement	41	25	22	11	0	0	67	11	19
2017	Communications or public affairs	44	47	0	9	0	0	91	9	11
2017	Access to information and privacy	52	25	8	15	0	0	77	15	13
2017	Administration and operations	36	25	25	7	7	0	62	14	16
2017	Information technology	55	32	6	6	0	0	87	6	15
2017	Policy	44	0	8	24	24	0	44	48	12
2014	Federal regulators	51	32	0	12	0	6	88	12	16
2014	Compliance, inspection and enforcement	53	41	0	7	0	0	93	7	15
2014	Communications or public affairs	53	34	6	7	0	0	87	7	15
2014	Access to information and privacy	67	24	3	3	3	0	91	6	30
2014	Administration and operations	63	19	6	0	12	0	82	12	16
2014	Human resources	42	48	10	0	0	0	90	0	10
2014	Information technology	36	27	9	9	18	0	63	27	11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	37	26	8	10	20	0	0	63	29	11
2017	Compliance, inspection and enforcement	20	44	17	6	9	6	0	67	15	19
2017	Communications or public affairs	64	18	0	18	0	0	0	82	18	11
2017	Access to information and privacy	33	17	17	6	8	14	5	61	18	13
2017	Administration and operations	43	12	34	11	0	0	0	55	11	16
2017	Information technology	34	21	26	6	0	13	0	63	7	15
2017	Policy	44	0	8	16	32	0	0	44	48	12
2014	Federal regulators	58	6	19	0	12	6	0	68	12	16
2014	Compliance, inspection and enforcement	53	28	0	7	7	7	0	86	14	15
2014	Communications or public affairs	67	14	13	0	7	0	0	80	7	15
2014	Access to information and privacy	54	20	10	9	3	3	0	77	13	30
2014	Administration and operations	32	31	6	12	12	6	0	67	26	16
2014	Human resources	52	9	19	10	10	0	0	61	20	10
2014	Information technology	45	27	9	0	18	0	0	73	18	11

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Federal regulators	22	40	38	10
2017	Compliance, inspection and enforcement	53	9	38	19
2017	Communications or public affairs	18	56	27	11
2017	Access to information and privacy	36	24	39	13
2017	Administration and operations	24	38	38	16
2017	Information technology	26	47	27	15
2017	Policy	43	16	41	12
2014	Federal regulators	13	45	41	16
2014	Compliance, inspection and enforcement	33	26	41	15
2014	Communications or public affairs	33	21	46	15
2014	Access to information and privacy	30	19	51	30
2014	Administration and operations	19	26	56	16
2014	Human resources	40	20	40	10
2014	Information technology	36	37	27	11

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Compliance, inspection and enforcement	10	10	73	0	0	6	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Access to information and privacy	0	100	13
2014	Federal regulators	45	55	16
2014	Compliance, inspection and enforcement	33	67	15
2014	Administration and operations	37	63	16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	19	20	8	0	36	17	41	17	11
2017	Compliance, inspection and enforcement	22	11	36	5	0	26	0	44	6	19
2017	Communications or public affairs	0	11	9	0	0	80	0	56	0	11
2017	Access to information and privacy	0	8	25	8	0	50	8	20	20	13
2017	Administration and operations	20	6	25	7	0	17	24	45	12	16
2017	Information technology	26	14	21	6	13	19	0	50	24	15
2017	Policy	0	8	9	16	16	44	7	16	65	12
2014	Federal regulators	13	19	6	6	7	43	6	63	26	16
2014	Compliance, inspection and enforcement	13	21	0	7	7	20	33	72	28	15
2014	Communications or public affairs	20	6	14	0	0	41	19	66	0	15
2014	Access to information and privacy	21	16	13	4	3	33	9	65	12	30
2014	Administration and operations	12	20	19	0	18	31	0	46	27	16
2014	Human resources	40	18	0	0	0	32	10	100	0	10
2014	Information technology	18	0	0	0	36	37	9	34	66	11

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	17	44	19	0	0	20	0	77	0	11
2017	Compliance, inspection and enforcement	31	37	22	10	0	0	0	68	10	19
2017	Communications or public affairs	27	38	9	0	0	27	0	88	0	11
2017	Access to information and privacy	30	17	17	17	0	20	0	58	21	13
2017	Administration and operations	31	42	13	7	0	7	0	78	8	16
2017	Information technology	34	13	27	13	6	6	0	50	21	15
2017	Policy	17	25	8	16	16	18	0	52	39	12
2014	Federal regulators	38	19	0	13	0	30	0	81	19	16
2014	Compliance, inspection and enforcement	26	34	7	7	0	26	0	82	9	15
2014	Communications or public affairs	39	21	7	0	0	26	7	90	0	15
2014	Access to information and privacy	38	30	20	3	0	6	3	75	3	30
2014	Administration and operations	32	37	6	6	12	6	0	74	20	16
2014	Human resources	52	38	0	0	0	10	0	100	0	10
2014	Information technology	18	37	0	27	0	9	9	67	33	11

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	49	22	10	0	0	19	0	88	0	11
2017	Compliance, inspection and enforcement	52	22	11	0	0	4	11	87	0	19
2017	Communications or public affairs	9	62	0	9	20	0	0	71	29	11
2017	Access to information and privacy	8	47	17	8	0	0	20	69	10	13
2017	Administration and operations	17	46	20	11	6	0	0	63	17	16
2017	Information technology	13	60	13	6	0	0	8	79	7	15
2017	Policy	40	36	8	0	0	0	16	91	0	12
2014	Federal regulators	38	25	24	0	0	6	7	72	0	16
2014	Compliance, inspection and enforcement	33	33	7	15	7	0	7	70	23	15
2014	Communications or public affairs	18	41	6	14	0	0	21	75	17	15
2014	Access to information and privacy	22	46	17	6	0	0	8	74	7	30
2014	Administration and operations	19	56	6	6	0	0	13	86	7	16
2014	Human resources	49	28	0	0	0	12	11	100	0	10
2014	Information technology	37	37	9	9	0	0	9	80	10	11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	7	20	0	27	46	0	13	51	11
2017	Compliance, inspection and enforcement	10	22	15	6	0	36	11	61	10	19
2017	Communications or public affairs	0	0	9	9	0	73	9	0	50	11
2017	Access to information and privacy	8	8	8	0	0	39	36	66	0	13
2017	Administration and operations	4	20	38	0	6	26	6	36	8	16
2017	Information technology	13	13	27	0	0	32	14	49	0	15
2017	Policy	8	0	16	0	16	36	24	20	40	12
2014	Federal regulators	13	6	19	6	6	38	13	39	23	16
2014	Compliance, inspection and enforcement	7	13	7	7	0	46	21	60	20	15
2014	Communications or public affairs	7	14	20	7	0	33	19	44	14	15
2014	Access to information and privacy	3	10	19	3	0	55	10	38	9	30
2014	Administration and operations	0	19	25	18	6	19	13	27	36	16
2014	Human resources	21	30	0	0	0	39	10	100	0	10
2014	Information technology	9	0	37	0	9	36	9	17	17	11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	20	17	0	0	29	8	73	0	11
2017	Compliance, inspection and enforcement	41	22	15	11	0	0	11	71	12	19
2017	Communications or public affairs	18	36	9	9	0	29	0	75	13	11
2017	Access to information and privacy	22	42	0	0	0	16	20	100	0	13
2017	Administration and operations	50	24	20	0	0	6	0	79	0	16
2017	Information technology	47	32	14	0	0	6	0	85	0	15
2017	Policy	24	43	0	0	8	16	9	89	11	12
2014	Federal regulators	40	12	13	0	0	23	13	80	0	16
2014	Compliance, inspection and enforcement	26	47	0	0	0	20	7	100	0	15
2014	Communications or public affairs	26	34	19	0	0	0	21	76	0	15
2014	Access to information and privacy	40	37	3	0	0	12	8	96	0	30
2014	Administration and operations	43	19	6	12	6	0	13	72	21	16
2014	Human resources	71	18	0	0	0	0	11	100	0	10
2014	Information technology	27	27	27	0	9	0	9	60	10	11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	17	20	20	0	8	29	8	57	12	11
2017	Compliance, inspection and enforcement	42	36	11	0	0	0	11	88	0	19
2017	Communications or public affairs	18	44	9	0	0	29	0	88	0	11
2017	Access to information and privacy	14	34	8	8	0	16	20	74	13	13
2017	Administration and operations	36	19	32	0	0	13	0	63	0	16
2017	Information technology	45	34	14	0	0	6	0	85	0	15
2017	Policy	16	35	8	8	8	16	9	68	21	12
2014	Federal regulators	38	13	19	0	0	23	7	73	0	16
2014	Compliance, inspection and enforcement	26	41	7	0	0	20	7	91	0	15
2014	Communications or public affairs	25	41	13	0	0	0	21	84	0	15
2014	Access to information and privacy	44	37	10	0	3	6	0	86	3	30
2014	Administration and operations	25	43	0	6	6	6	13	85	15	16
2014	Human resources	71	18	0	0	0	0	11	100	0	10
2014	Information technology	27	27	18	0	9	9	9	67	11	11

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Compliance, inspection and enforcement	0	100	19
2017	Communications or public affairs	0	100	11
2017	Access to information and privacy	0	100	13
2014	Administration and operations	31	69	16
2014	Human resources	0	100	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	19	10	0	0	64	8	66	0	11
2017	Compliance, inspection and enforcement	11	17	28	0	0	40	6	50	0	19
2017	Communications or public affairs	0	11	9	0	0	80	0	56	0	11
2017	Access to information and privacy	0	17	33	0	0	50	0	34	0	13
2017	Administration and operations	7	19	25	6	14	30	0	36	28	16
2017	Information technology	27	21	6	6	0	32	6	79	11	15
2017	Policy	0	8	25	0	8	52	7	19	19	12
2014	Federal regulators	15	6	19	0	0	55	6	51	0	16
2014	Compliance, inspection and enforcement	13	8	7	0	0	53	20	76	0	15
2014	Communications or public affairs	20	0	14	0	0	53	13	60	0	15
2014	Access to information and privacy	14	17	12	0	0	44	12	72	0	30
2014	Administration and operations	12	12	19	0	18	31	7	40	30	16
2014	Human resources	52	9	0	0	0	29	10	100	0	10
2014	Information technology	9	0	27	0	0	63	0	25	0	11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	8	54	19	0	0	20	0	77	0	11
2017	Compliance, inspection and enforcement	35	38	22	0	0	6	0	77	0	19
2017	Communications or public affairs	27	47	0	0	0	27	0	100	0	11
2017	Access to information and privacy	30	34	8	8	0	20	0	79	10	13
2017	Administration and operations	25	37	26	6	7	0	0	62	12	16
2017	Information technology	47	34	6	6	0	0	6	86	7	15
2017	Policy	25	18	24	9	8	16	0	51	21	12
2014	Federal regulators	26	30	25	0	0	19	0	69	0	16
2014	Compliance, inspection and enforcement	20	28	7	0	0	46	0	88	0	15
2014	Communications or public affairs	39	21	7	0	0	26	7	90	0	15
2014	Access to information and privacy	42	37	6	3	0	11	0	89	4	30
2014	Administration and operations	25	38	12	0	18	6	0	67	20	16
2014	Human resources	72	9	0	0	0	19	0	100	0	10
2014	Information technology	27	18	27	0	0	27	0	63	0	11

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	36	9	47	0	8	0	46	8	11
2017	Compliance, inspection and enforcement	36	21	0	17	21	6	61	39	19
2017	Communications or public affairs	39	29	22	10	0	0	68	10	10
2017	Access to information and privacy	31	44	17	8	0	0	75	8	13
2017	Administration and operations	33	18	39	4	5	0	51	10	16
2017	Information technology	47	34	0	6	13	0	81	19	15
2017	Policy	25	36	31	0	8	0	61	8	12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	10	36	27	27	10	54	11
2017	Compliance, inspection and enforcement	8	22	22	31	17	30	48	19
2017	Communications or public affairs	0	36	18	20	27	36	47	11
2017	Access to information and privacy	29	22	34	8	6	52	15	13
2017	Administration and operations	39	12	10	39	0	51	39	16
2017	Information technology	6	21	21	39	13	27	52	15
2017	Policy	0	16	28	16	40	16	56	12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	7	39	8	27	0	10	19	38	11
2017	Compliance, inspection and enforcement	13	37	22	11	11	0	6	54	23	19
2017	Communications or public affairs	9	44	9	20	18	0	0	53	38	11
2017	Access to information and privacy	36	33	17	8	6	0	0	68	15	13
2017	Administration and operations	40	11	19	19	7	4	0	53	27	16
2017	Information technology	21	27	26	19	6	0	0	48	26	15
2017	Policy	8	10	42	8	32	0	0	18	40	12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	0	17	20	20	44	0	17	64	11
2017	Compliance, inspection and enforcement	16	9	26	11	39	0	24	49	19
2017	Communications or public affairs	9	47	9	27	9	0	56	36	11
2017	Access to information and privacy	29	22	25	15	8	0	52	23	13
2017	Administration and operations	32	10	0	38	7	13	48	52	16
2017	Information technology	6	48	13	19	13	0	55	32	15
2017	Policy	0	32	19	10	39	0	32	49	12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	19	8	10	17	0	20	57	34	11
2017	Compliance, inspection and enforcement	35	27	22	6	6	0	6	65	12	19
2017	Communications or public affairs	44	9	18	29	0	0	0	53	29	11
2017	Access to information and privacy	60	17	8	6	0	0	8	84	7	13
2017	Administration and operations	44	19	14	7	0	4	12	76	8	16
2017	Information technology	19	40	26	0	0	0	14	70	0	15
2017	Policy	44	7	25	8	16	0	0	51	24	12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	36	29	27	0	8	65	8	11
2017	Compliance, inspection and enforcement	51	16	28	0	6	67	6	19
2017	Communications or public affairs	9	36	18	9	29	44	38	11
2017	Access to information and privacy	41	25	22	6	6	66	12	13
2017	Administration and operations	11	44	27	13	5	55	18	16
2017	Information technology	21	34	32	13	0	55	13	15
2017	Policy	24	20	17	16	23	44	39	12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	17	46	29	8	0	64	8	11
2017	Compliance, inspection and enforcement	16	55	24	0	6	70	6	19
2017	Communications or public affairs	36	29	27	0	9	64	9	11
2017	Access to information and privacy	47	38	0	8	6	85	15	13
2017	Administration and operations	53	15	13	6	13	68	19	15
2017	Information technology	40	40	13	6	0	81	6	15
2017	Policy	18	33	0	8	41	51	49	12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	29	27	9	25	39	34	11
2017	Compliance, inspection and enforcement	25	25	22	17	11	51	28	19
2017	Communications or public affairs	36	20	18	18	9	56	27	11
2017	Access to information and privacy	30	47	17	0	6	77	6	13
2017	Administration and operations	30	19	31	7	14	49	20	16
2017	Information technology	22	32	26	19	0	55	19	15
2017	Policy	26	18	8	16	32	44	48	12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	29	36	0	17	17	0	65	35	11
2017	Compliance, inspection and enforcement	32	31	17	10	11	0	63	21	19
2017	Communications or public affairs	44	27	9	11	0	9	78	12	11
2017	Access to information and privacy	38	30	8	8	15	0	68	23	13
2017	Administration and operations	37	38	19	0	7	0	74	7	16
2017	Information technology	35	39	13	13	0	0	74	13	15
2017	Policy	34	10	7	25	24	0	44	49	12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	10	36	27	8	0	10	22	38	11
2017	Compliance, inspection and enforcement	45	33	22	0	0	0	0	78	0	19
2017	Communications or public affairs	18	27	36	9	11	0	0	44	20	11
2017	Access to information and privacy	46	37	8	8	0	0	0	83	8	13
2017	Administration and operations	55	13	7	0	19	7	0	73	20	16
2017	Information technology	26	35	19	13	6	0	0	61	19	15
2017	Policy	16	36	16	0	32	0	0	52	32	12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	46	8	20	17	10	0	53	27	11
2017	Compliance, inspection and enforcement	41	17	17	21	6	0	57	26	19
2017	Communications or public affairs	47	18	27	9	0	0	64	9	11
2017	Access to information and privacy	66	17	0	0	17	0	83	17	13
2017	Administration and operations	54	0	20	0	13	13	62	15	16
2017	Information technology	55	32	13	0	0	0	87	0	15
2017	Policy	0	43	26	15	16	0	43	31	12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	80	10	10	0	0	0	0	90	0	11
2017	Compliance, inspection and enforcement	79	16	6	0	0	0	0	94	0	19
2017	Communications or public affairs	71	0	9	11	0	0	9	78	12	11
2017	Access to information and privacy	83	8	8	0	0	0	0	92	0	13
2017	Administration and operations	81	0	6	0	14	0	0	81	14	16
2017	Information technology	79	6	0	14	0	0	0	86	14	15
2017	Policy	49	18	17	0	8	8	0	73	9	12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	71	20	10	0	0	0	90	0	11
2017	Compliance, inspection and enforcement	41	37	17	0	6	0	78	6	19
2017	Communications or public affairs	62	18	11	0	0	9	88	0	11
2017	Access to information and privacy	83	8	8	0	0	0	92	0	13
2017	Administration and operations	36	32	14	12	7	0	68	19	16
2017	Information technology	45	21	27	0	6	0	66	6	15
2017	Policy	66	26	0	0	8	0	92	8	12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	53	10	20	17	0	0	63	17	11
2017	Compliance, inspection and enforcement	58	19	17	0	6	0	78	6	19
2017	Communications or public affairs	44	18	20	9	0	9	68	10	11
2017	Access to information and privacy	85	0	8	0	6	0	85	6	13
2017	Administration and operations	43	25	11	6	14	0	69	20	16
2017	Information technology	58	6	21	14	0	0	65	14	15
2017	Policy	56	20	7	8	9	0	76	17	12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	Federal regulators	61	20	0	20	100	11
2017	Compliance, inspection and enforcement	57	22	6	15	93	19
2017	Communications or public affairs	53	18	0	29	100	11
2017	Access to information and privacy	84	8	0	8	100	13
2017	Administration and operations	43	0	0	57	100	16
2017	Information technology	68	0	0	32	100	15
2017	Policy	65	10	0	25	100	12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	36	64	0	0	0	100	0	11
2017	Compliance, inspection and enforcement	41	26	27	6	0	67	6	19
2017	Communications or public affairs	71	20	0	0	9	100	0	11
2017	Access to information and privacy	59	23	18	0	0	82	0	12
2017	Administration and operations	55	33	12	0	0	88	0	16
2017	Information technology	73	14	0	0	13	100	0	15
2017	Policy	75	10	7	0	8	93	0	12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	64	7	0	0	20	10	78	22	11
2017	Compliance, inspection and enforcement	78	11	11	0	0	0	89	0	19
2017	Communications or public affairs	100	0	0	0	0	0	100	0	11
2017	Access to information and privacy	70	17	8	0	5	0	87	5	13
2017	Administration and operations	63	30	0	0	7	0	93	7	16
2017	Information technology	73	21	0	6	0	0	94	6	15
2017	Policy	92	0	0	0	0	8	100	0	12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	53	39	8	0	0	0	92	0	11
2017	Compliance, inspection and enforcement	53	43	0	0	4	0	96	4	19
2017	Communications or public affairs	44	44	0	0	11	0	89	11	11
2017	Access to information and privacy	62	29	8	0	0	0	92	0	13
2017	Administration and operations	49	31	13	7	0	0	80	7	16
2017	Information technology	47	34	0	6	6	6	86	14	15
2017	Policy	75	0	18	7	0	0	75	7	12

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	7	57	17	10	0	17	27	11
2017	Compliance, inspection and enforcement	11	30	31	17	6	6	43	23	19
2017	Communications or public affairs	0	44	18	29	9	0	44	38	11
2017	Access to information and privacy	17	60	17	0	6	0	77	6	13
2017	Administration and operations	13	28	26	19	13	0	41	33	16
2017	Information technology	14	21	39	19	6	0	35	26	15
2017	Policy	0	26	26	24	24	0	26	48	12

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	17	20	27	10	0	36	44	11
2017	Compliance, inspection and enforcement	0	11	48	41	0	0	41	11	19
2017	Communications or public affairs	18	27	29	18	9	0	27	44	11
2017	Access to information and privacy	0	15	25	60	0	0	60	15	13
2017	Administration and operations	7	32	13	37	12	0	49	38	16
2017	Information technology	6	32	32	0	22	6	24	42	15
2017	Policy	31	17	26	26	0	0	26	48	12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	68	25	0	7	0	93	7	11
2017	Compliance, inspection and enforcement	63	32	6	0	0	94	0	19
2017	Communications or public affairs	62	20	9	9	0	82	9	11
2017	Access to information and privacy	52	40	0	0	8	100	0	13
2017	Administration and operations	49	25	12	0	14	86	0	16
2017	Information technology	47	47	6	0	0	94	0	15
2017	Policy	49	43	8	0	0	92	0	12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	17	83	0	0	0	0	100	0	11
2017	Compliance, inspection and enforcement	6	67	22	6	0	0	72	6	19
2017	Communications or public affairs	36	38	9	18	0	0	73	18	11
2017	Access to information and privacy	35	34	8	23	0	0	68	23	13
2017	Administration and operations	24	19	26	25	0	7	46	27	16
2017	Information technology	29	52	6	13	0	0	81	13	15
2017	Policy	0	36	16	32	16	0	36	48	12

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Federal regulators	47	53	11
2014	Communications or public affairs	0	100	15
2014	Information technology	0	100	11

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	44	29	10	0	8	10	49	51	11
2017	Compliance, inspection and enforcement	33	31	10	6	21	0	33	67	19
2017	Communications or public affairs	9	71	0	0	20	0	9	91	11
2017	Access to information and privacy	36	33	6	17	8	0	36	64	13
2017	Administration and operations	31	30	7	19	7	7	34	66	16
2017	Information technology	32	42	6	0	19	0	32	68	15
2017	Policy	32	52	8	0	8	0	32	68	12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	55	13
2017	Communications or public affairs	12	10
2017	Administration and operations	32	10
2017	Information technology	50	10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	39	13
2017	Communications or public affairs	22	10
2017	Administration and operations	21	10
2017	Information technology	40	10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	13	13
2017	Communications or public affairs	41	10
2017	Administration and operations	32	10
2017	Information technology	29	10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	47	13
2017	Communications or public affairs	59	10
2017	Administration and operations	50	10
2017	Information technology	58	10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	8	13
2017	Communications or public affairs	0	10
2017	Administration and operations	19	10
2017	Information technology	0	10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Compliance, inspection and enforcement	21	13
2017	Communications or public affairs	10	10
2017	Administration and operations	29	10
2017	Information technology	21	10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Compliance, inspection and enforcement	0	71	0	8	7	14	13
2017	Communications or public affairs	10	59	20	12	0	0	10
2017	Information technology	0	62	19	0	0	19	10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Compliance, inspection and enforcement	31	33	8	23	0	5	68	24	13
2017	Communications or public affairs	49	41	0	10	0	0	90	10	10
2017	Administration and operations	31	49	11	0	9	0	81	9	10
2017	Information technology	69	10	10	12	0	0	79	12	10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Compliance, inspection and enforcement	0	0	16	7	14	8	54	0	56	13
2017	Communications or public affairs	0	20	10	0	0	22	49	67	0	10
2017	Administration and operations	20	11	21	0	26	12	11	39	34	10
2017	Information technology	21	0	19	10	10	0	40	36	32	10

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Office of the Privacy Commissioner of Canada by Question 104. With which of the following communities do you most closely identify in relation to your current job?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.