2017 Public Service Employee Survey Results for Office of the Privacy Commissioner of Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 30 41 18 12 0 0 0 70 12 17
2017 Administration and Foreign Services 50 42 1 6 1 0 0 92 7 105
2014 Executive 50 40 0 10 0 0 0 90 10 10
2014 Scientific and Professional 24 55 5 5 10 0 0 80 15 20
2014 Administration and Foreign Services 40 43 5 9 1 1 0 85 10 117

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 71 17 12 0 0 0 0 88 0 17
2017 Administration and Foreign Services 74 21 1 1 2 1 0 96 3 105
2014 Executive 80 20 0 0 0 0 0 100 0 10
2014 Scientific and Professional 59 31 0 10 0 0 0 90 10 20
2014 Administration and Foreign Services 67 20 9 2 2 1 0 87 3 117

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 65 23 0 6 6 0 0 88 12 17
2017 Administration and Foreign Services 57 26 6 8 3 0 0 84 10 105
2014 Executive 70 20 10 0 0 0 0 90 0 10
2014 Scientific and Professional 59 20 15 5 0 0 0 80 5 20
2014 Administration and Foreign Services 51 27 8 8 3 1 1 80 12 117

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 35 18 0 12 36 0 0 52 48 17
2017 Administration and Foreign Services 35 28 12 18 6 0 0 63 24 105
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 31 24 5 30 10 0 0 55 40 20
2014 Administration and Foreign Services 27 31 10 19 12 1 0 58 32 117

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 42 17 12 18 12 0 0 58 30 17
2017 Administration and Foreign Services 27 46 11 13 2 0 1 74 15 105
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 29 51 10 4 5 0 0 81 9 20
2014 Administration and Foreign Services 36 34 11 13 4 1 0 71 17 117

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 65 23 12 0 0 0 0 88 0 17
2017 Administration and Foreign Services 44 35 12 6 4 0 0 79 9 105
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 50 45 5 0 0 0 0 95 0 20
2014 Administration and Foreign Services 43 41 7 4 4 1 0 84 8 117

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 59 23 12 0 6 0 0 82 6 17
2017 Administration and Foreign Services 52 37 3 7 2 0 0 88 9 105
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 65 25 5 0 0 5 0 95 0 20
2014 Administration and Foreign Services 45 42 5 5 2 1 0 88 7 117

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 42 35 0 18 6 0 0 76 24 17
2017 Administration and Foreign Services 56 38 3 3 1 0 0 93 4 104
2014 Executive 60 30 0 0 0 0 10 100 0 10
2014 Scientific and Professional 51 35 14 0 0 0 0 86 0 20
2014 Administration and Foreign Services 46 36 8 7 2 1 1 84 9 117

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 30 41 6 12 12 0 0 70 24 17
2017 Administration and Foreign Services 51 35 6 4 5 0 0 86 8 104
2014 Executive 40 50 0 0 0 0 10 100 0 10
2014 Scientific and Professional 55 40 0 5 0 0 0 95 5 20
2014 Administration and Foreign Services 43 30 11 11 3 1 1 75 14 117

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 11 6 18 24 24 0 18 20 58 17
2017 Administration and Foreign Services 51 15 10 9 4 0 12 75 14 105
2014 Executive 0 0 10 0 10 0 80 0 50 10
2014 Scientific and Professional 20 9 5 15 14 5 31 46 46 20
2014 Administration and Foreign Services 33 20 7 13 11 4 13 63 29 117

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 48 29 18 6 0 0 0 76 6 17
2017 Administration and Foreign Services 37 42 10 7 4 0 0 79 12 105
2014 Executive 100 0 0 0 0 0 0 100 0 10
2014 Scientific and Professional 50 41 9 0 0 0 0 91 0 20
2014 Administration and Foreign Services 33 46 6 9 4 1 0 80 14 117

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 47 30 6 12 6 0 0 76 18 17
2017 Administration and Foreign Services 36 33 14 10 6 0 0 69 16 105
2014 Executive 70 30 0 0 0 0 0 100 0 10
2014 Scientific and Professional 60 15 15 9 0 0 0 75 9 20
2014 Administration and Foreign Services 31 36 16 8 9 1 0 67 17 117

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 29 48 6 12 6 0 0 76 18 17
2017 Administration and Foreign Services 39 41 11 3 5 0 0 80 8 105

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 52 24 18 6 0 0 0 76 6 17
2017 Administration and Foreign Services 55 34 6 2 4 0 0 89 6 105
2014 Executive 100 0 0 0 0 0 0 100 0 10
2014 Scientific and Professional 65 30 5 0 0 0 0 95 0 20
2014 Administration and Foreign Services 51 37 3 5 3 2 0 90 8 117

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 47 18 12 12 12 0 0 64 24 17
2017 Administration and Foreign Services 36 37 13 9 5 0 0 73 14 105

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 59 17 12 12 0 0 0 76 12 17
2017 Administration and Foreign Services 50 39 7 3 1 0 0 89 4 105
2014 Executive 100 0 0 0 0 0 0 100 0 10
2014 Scientific and Professional 78 5 16 0 0 0 0 84 0 19
2014 Administration and Foreign Services 67 21 6 3 2 1 0 90 4 117

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 42 17 24 6 12 0 0 58 18 17
2017 Administration and Foreign Services 35 41 11 9 4 0 0 76 13 105
2014 Executive 80 20 0 0 0 0 0 100 0 10
2014 Scientific and Professional 60 19 10 10 0 0 0 80 10 20
2014 Administration and Foreign Services 32 42 11 6 9 1 0 74 15 117

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 48 5 12 18 18 0 0 52 36 17
2017 Administration and Foreign Services 41 35 8 12 4 0 0 77 16 105
2014 Executive 100 0 0 0 0 0 0 100 0 10
2014 Scientific and Professional 40 36 15 4 5 0 0 75 9 20
2014 Administration and Foreign Services 42 29 9 12 7 1 0 72 19 117

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 48 23 0 18 12 0 0 70 30 17
2017 Administration and Foreign Services 39 38 9 9 4 0 0 78 13 105
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 45 26 19 10 0 0 0 70 10 20
2014 Administration and Foreign Services 36 42 8 9 5 1 0 78 14 117

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 47 36 12 0 6 0 0 82 6 17
2017 Administration and Foreign Services 36 41 13 6 4 0 0 77 10 105
2014 Executive 100 0 0 0 0 0 0 100 0 10
2014 Scientific and Professional 65 25 10 0 0 0 0 90 0 20
2014 Administration and Foreign Services 44 38 7 4 5 2 0 84 9 117

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 23 18 48 6 6 0 0 41 12 17
2017 Administration and Foreign Services 32 33 24 6 5 0 0 65 11 105
2014 Executive 20 20 30 20 0 0 10 44 22 10
2014 Scientific and Professional 28 56 15 0 0 0 0 85 0 20
2014 Administration and Foreign Services 35 31 15 9 8 2 1 68 17 117

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 24 30 35 12 0 0 0 12 53 17
2017 Administration and Foreign Services 10 18 35 22 13 2 1 36 28 105
2014 Executive 0 0 40 40 20 0 0 60 0 10
2014 Scientific and Professional 5 0 50 24 20 0 0 45 5 20
2014 Administration and Foreign Services 6 16 41 17 16 2 2 34 23 117

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 18 12 12 35 24 0 0 58 30 17
2017 Administration and Foreign Services 4 6 25 33 29 2 2 64 11 105
2014 Executive 0 0 10 40 50 0 0 90 0 10
2014 Scientific and Professional 0 0 19 41 40 0 0 81 0 20
2014 Administration and Foreign Services 2 9 27 28 27 4 4 60 11 117

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 42 24 6 17 12 0 0 29 65 17
2017 Administration and Foreign Services 5 15 29 23 24 3 0 49 21 105
2014 Scientific and Professional 30 10 26 14 20 0 0 35 40 20
2014 Administration and Foreign Services 8 15 23 27 24 1 2 52 24 116

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 24 24 48 5 0 0 0 5 48 17
2017 Administration and Foreign Services 3 16 28 34 17 1 1 52 19 105
2014 Executive 0 0 30 60 10 0 0 70 0 10
2014 Scientific and Professional 0 25 41 9 26 0 0 35 25 20
2014 Administration and Foreign Services 2 13 28 37 17 1 3 56 15 116

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 30 24 30 11 6 0 0 17 53 17
2017 Administration and Foreign Services 13 22 33 18 11 1 2 31 36 105
2014 Executive 10 10 40 20 10 0 10 33 22 10
2014 Scientific and Professional 9 5 26 45 15 0 0 60 14 20
2014 Administration and Foreign Services 15 29 26 17 8 3 3 26 46 117

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 6 6 24 35 30 0 0 64 12 17
2017 Administration and Foreign Services 5 12 34 32 14 4 0 47 17 105
2014 Executive 0 0 20 50 10 0 20 75 0 10
2014 Scientific and Professional 0 4 15 36 40 5 0 79 4 20
2014 Administration and Foreign Services 3 16 23 30 17 7 4 53 21 117

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 36 18 18 23 6 0 0 29 53 17
2017 Administration and Foreign Services 6 11 37 34 11 1 1 46 17 105
2014 Executive 0 0 60 30 10 0 0 40 0 10
2014 Scientific and Professional 30 24 26 5 10 5 0 16 57 20
2014 Administration and Foreign Services 6 14 34 22 15 4 4 41 22 117
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 76 12 6 0 6 0 0 88 6 17
2017 Administration and Foreign Services 64 25 3 5 2 0 0 89 7 105
2014 Executive 80 20 0 0 0 0 0 100 0 10
2014 Scientific and Professional 65 19 15 0 0 0 0 85 0 20
2014 Administration and Foreign Services 67 22 2 5 2 1 1 91 7 117

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 29 24 0 24 12 0 12 60 40 17
2017 Administration and Foreign Services 31 28 15 13 4 4 5 65 18 105
2014 Executive 60 30 0 0 0 0 10 100 0 10
2014 Scientific and Professional 40 40 5 0 5 10 0 89 6 20
2014 Administration and Foreign Services 25 26 21 11 3 8 6 59 17 117

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 52 18 12 12 6 0 0 70 18 17
2017 Administration and Foreign Services 47 25 12 10 6 0 0 72 16 105
2014 Executive 90 0 0 0 0 0 10 100 0 10
2014 Scientific and Professional 50 30 5 10 5 0 0 80 15 20
2014 Administration and Foreign Services 42 33 8 7 8 3 0 76 16 117

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 70 12 6 0 12 0 0 82 12 17
2017 Administration and Foreign Services 38 33 20 5 4 0 0 71 9 105
2014 Executive 70 30 0 0 0 0 0 100 0 10
2014 Scientific and Professional 65 26 4 0 5 0 0 91 5 20
2014 Administration and Foreign Services 38 34 7 10 7 4 1 75 18 117

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 47 18 12 6 6 12 0 73 13 17
2017 Administration and Foreign Services 39 21 14 8 8 10 1 67 18 105
2014 Executive 90 0 0 0 0 0 10 100 0 10
2014 Scientific and Professional 45 31 10 5 9 0 0 75 14 20
2014 Administration and Foreign Services 35 25 9 12 11 7 2 66 25 117

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 18 12 6 12 18 24 11 45 45 17
2017 Administration and Foreign Services 12 26 16 14 10 20 2 49 31 105
2014 Executive 70 20 0 0 0 0 10 100 0 10
2014 Scientific and Professional 29 26 15 0 9 10 10 69 12 20
2014 Administration and Foreign Services 11 27 10 17 11 20 4 50 37 117

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 47 36 6 6 6 0 0 82 12 17
2017 Administration and Foreign Services 46 44 3 7 1 0 0 90 8 104
2014 Executive 70 20 0 0 0 0 10 100 0 10
2014 Scientific and Professional 70 25 0 0 5 0 0 95 5 20
2014 Administration and Foreign Services 45 41 5 6 2 1 0 87 8 117
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 64 24 12 0 0 0 0 88 0 17
2017 Administration and Foreign Services 49 30 9 5 6 0 1 80 11 104
2014 Executive 70 20 10 0 0 0 0 90 0 10
2014 Scientific and Professional 55 30 5 10 0 0 0 85 10 20
2014 Administration and Foreign Services 43 34 9 4 7 1 2 79 12 117

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 58 36 0 6 0 0 0 94 6 17
2017 Administration and Foreign Services 53 28 12 3 2 3 0 83 5 105
2014 Executive 70 30 0 0 0 0 0 100 0 10
2014 Scientific and Professional 80 10 5 5 0 0 0 90 5 20
2014 Administration and Foreign Services 56 17 8 8 6 4 1 77 15 117

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 64 24 6 0 6 0 0 88 6 17
2017 Administration and Foreign Services 46 34 9 6 4 0 0 80 10 105
2014 Executive 80 10 10 0 0 0 0 90 0 10
2014 Scientific and Professional 64 20 5 10 0 0 0 85 10 20
2014 Administration and Foreign Services 48 32 7 5 6 1 1 81 12 117

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 100 0 0 0 0 0 0 100 0 17
2017 Administration and Foreign Services 83 9 4 4 0 0 0 92 4 105
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 85 10 5 0 0 0 0 95 0 20
2014 Administration and Foreign Services 85 7 3 2 1 1 2 94 3 117

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 42 35 6 12 0 6 0 81 13 17
2017 Administration and Foreign Services 52 25 7 8 2 2 4 83 10 105
2014 Executive 60 10 0 0 0 10 20 100 0 10
2014 Scientific and Professional 59 15 10 5 10 0 0 74 15 20
2014 Administration and Foreign Services 42 27 9 6 6 2 9 77 14 117

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 47 36 6 12 0 0 0 82 12 17
2017 Administration and Foreign Services 63 22 2 7 4 1 0 87 11 105

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 82 6 0 12 0 0 0 88 12 17
2017 Administration and Foreign Services 68 19 5 4 2 2 0 88 7 105

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 58 36 0 6 0 0 0 94 6 17
2017 Administration and Foreign Services 60 25 7 3 3 1 0 86 6 105
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 69 15 5 5 5 0 0 85 10 20
2014 Administration and Foreign Services 51 25 9 6 7 1 0 77 13 117
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Administration and Foreign Services 48 17 11 4 0 3 17 81 5 28
2014 Administration and Foreign Services 48 13 13 10 6 7 3 68 18 31

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 23 42 6 18 12 0 0 64 30 17
2017 Administration and Foreign Services 41 36 13 5 2 3 0 79 7 104
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 40 46 5 5 4 0 0 86 9 20
2014 Administration and Foreign Services 34 39 9 8 4 6 0 78 13 117

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 23 36 6 18 18 0 0 58 36 17
2017 Administration and Foreign Services 42 30 18 7 2 1 0 73 9 105
2014 Executive 80 20 0 0 0 0 0 100 0 10
2014 Scientific and Professional 35 46 10 9 0 0 0 81 9 20
2014 Administration and Foreign Services 41 34 9 9 7 1 0 75 16 117

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 12 23 18 24 24 0 0 35 48 17
2017 Administration and Foreign Services 30 38 18 6 1 8 0 73 7 105
2014 Executive 80 20 0 0 0 0 0 100 0 10
2014 Scientific and Professional 29 46 10 14 0 0 0 75 14 20
2014 Administration and Foreign Services 32 32 15 9 7 5 0 67 17 117

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 12 18 24 17 24 6 0 32 43 17
2017 Administration and Foreign Services 35 28 21 7 2 7 0 68 9 105
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 35 41 10 10 4 0 0 75 14 20
2014 Administration and Foreign Services 35 29 13 7 9 6 0 68 17 117

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 12 42 12 17 18 0 0 53 35 17
2017 Administration and Foreign Services 26 42 15 11 5 1 0 68 17 105
2014 Executive 60 40 0 0 0 0 0 100 0 10
2014 Scientific and Professional 31 45 10 10 4 0 0 75 14 20
2014 Administration and Foreign Services 25 42 13 11 7 2 0 69 18 117
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 48 29 6 12 6 0 0 76 18 17
2017 Administration and Foreign Services 38 49 7 6 0 0 0 87 6 104
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 50 36 5 4 0 5 0 90 4 20
2014 Administration and Foreign Services 44 41 8 5 1 2 0 86 6 117

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 64 24 6 0 0 6 0 94 0 17
2017 Administration and Foreign Services 45 43 7 2 1 2 0 90 3 104
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 69 22 4 5 0 0 0 90 5 19
2014 Administration and Foreign Services 53 33 8 2 2 3 0 88 4 117

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 42 18 24 6 0 5 6 67 7 17
2017 Administration and Foreign Services 48 30 10 7 2 2 1 81 9 104
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 35 46 5 0 5 4 5 89 6 20
2014 Administration and Foreign Services 47 28 8 11 5 1 1 76 16 117

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 35 24 12 12 6 12 0 66 20 17
2017 Administration and Foreign Services 34 41 13 8 4 1 0 75 11 104
2014 Executive 80 20 0 0 0 0 0 100 0 10
2014 Scientific and Professional 45 36 10 5 0 4 0 84 5 20
2014 Administration and Foreign Services 29 36 14 8 3 9 2 72 11 117

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 0 0 19 13 31 31 6 0 70 16
2017 Administration and Foreign Services 13 32 15 11 10 16 3 56 26 103
2014 Executive 40 20 0 0 10 10 20 86 14 10
2014 Scientific and Professional 19 15 26 0 14 15 10 46 19 20
2014 Administration and Foreign Services 13 19 17 12 14 18 7 43 34 117

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 76 18 6 0 0 0 0 94 0 17
2017 Administration and Foreign Services 59 31 5 2 3 0 0 90 5 105
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 60 20 9 10 0 0 0 81 10 20
2014 Administration and Foreign Services 60 26 6 3 3 1 2 88 6 117

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 82 0 12 0 0 6 0 87 0 17
2017 Administration and Foreign Services 67 24 4 3 1 1 1 92 4 105
2014 Executive 70 30 0 0 0 0 0 100 0 10
2014 Scientific and Professional 60 26 14 0 0 0 0 86 0 20
2014 Administration and Foreign Services 68 19 5 3 0 6 0 92 3 117

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 35 30 0 12 24 0 0 64 36 17
2017 Administration and Foreign Services 35 33 17 7 6 2 0 69 14 104
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 40 26 5 25 0 5 0 69 26 20
2014 Administration and Foreign Services 33 37 9 8 8 3 3 74 16 117

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 6 23 6 24 36 0 6 31 63 17
2017 Administration and Foreign Services 14 19 17 19 27 3 2 34 48 105
2014 Executive 20 20 40 0 10 0 10 44 11 10
2014 Scientific and Professional 15 24 26 14 20 0 0 40 35 20
2014 Administration and Foreign Services 13 21 12 18 26 4 6 37 49 117

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 23 36 12 24 6 0 0 58 30 17
2017 Administration and Foreign Services 30 38 20 5 4 1 2 70 9 104

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 41 24 12 6 6 12 0 73 13 17
2017 Administration and Foreign Services 36 39 15 4 2 4 0 78 5 105
2014 Executive 80 20 0 0 0 0 0 100 0 10
2014 Scientific and Professional 35 35 10 10 0 10 0 77 11 20
2014 Administration and Foreign Services 43 27 15 5 2 9 0 76 8 117

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 29 42 12 12 0 6 0 75 13 17
2017 Administration and Foreign Services 42 45 7 4 2 1 0 87 6 105
2014 Executive 100 0 0 0 0 0 0 100 0 10
2014 Scientific and Professional 41 45 0 5 4 5 0 90 10 20
2014 Administration and Foreign Services 41 35 11 5 3 4 0 80 8 117

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 35 36 12 12 6 0 0 70 18 17
2017 Administration and Foreign Services 51 43 2 3 1 0 0 94 4 105
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 65 30 5 0 0 0 0 95 0 20
2014 Administration and Foreign Services 55 32 4 4 3 1 0 88 8 117

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 35 24 24 12 6 0 0 58 18 17
2017 Administration and Foreign Services 48 31 10 10 0 1 0 80 10 105
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 50 45 5 0 0 0 0 95 0 20
2014 Administration and Foreign Services 50 30 11 4 4 2 0 81 8 117

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 47 12 18 18 6 0 0 58 24 17
2017 Administration and Foreign Services 41 35 15 6 3 0 0 77 9 105
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 50 50 0 0 0 0 0 100 0 20
2014 Administration and Foreign Services 45 34 10 5 4 1 0 80 9 117

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 29 24 12 18 12 6 0 56 32 17
2017 Administration and Foreign Services 37 24 16 9 8 6 0 65 18 104
2014 Executive 90 0 10 0 0 0 0 90 0 10
2014 Scientific and Professional 50 26 14 10 0 0 0 75 10 20
2014 Administration and Foreign Services 41 23 11 11 9 5 0 67 21 117
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Scientific and Professional 18 24 58 17
2017 Administration and Foreign Services 34 30 36 104
2014 Executive 20 50 30 10
2014 Scientific and Professional 26 39 36 20
2014 Administration and Foreign Services 31 21 48 117

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Administration and Foreign Services 9 16 65 6 0 5 35
2014 Administration and Foreign Services 11 22 50 11 9999 5 36
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and Foreign Services 18 82 104
2014 Administration and Foreign Services 24 76 117

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 47 18
2014 Administration and Foreign Services 49 29

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 74 18
2014 Administration and Foreign Services 59 29

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 18
2014 Administration and Foreign Services 0 29

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 18

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 18

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 48 18
2014 Administration and Foreign Services 41 29

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 64 18
2014 Administration and Foreign Services 52 29

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 52 18
2014 Administration and Foreign Services 34 29

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 42 18
2014 Administration and Foreign Services 42 29

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 27 18
2014 Administration and Foreign Services 28 29

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 42 18
2014 Administration and Foreign Services 69 29

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 32 18
2014 Administration and Foreign Services 38 29

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 18
2014 Administration and Foreign Services 0 29

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 39 18
2014 Administration and Foreign Services 38 29

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 50 18
2014 Administration and Foreign Services 49 29

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 18
2014 Administration and Foreign Services 0 29

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 31 18
2014 Administration and Foreign Services 31 29

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 25 18

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 26 18
2014 Administration and Foreign Services 21 29

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 48 18
2014 Administration and Foreign Services 55 29

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 18
2014 Administration and Foreign Services 0 29

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 46 18
2014 Administration and Foreign Services 48 29

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and Foreign Services 90 10 18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 0 12 6 18 12 42 11 25 63 17
2017 Administration and Foreign Services 13 11 22 5 3 40 6 44 14 105
2014 Executive 60 10 0 0 0 30 0 100 0 10
2014 Scientific and Professional 20 14 5 5 5 31 19 69 20 20
2014 Administration and Foreign Services 14 14 11 2 9 35 14 54 24 117

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 11 42 12 12 12 12 0 60 27 17
2017 Administration and Foreign Services 29 33 19 6 2 11 0 70 8 105
2014 Executive 60 40 0 0 0 0 0 100 0 10
2014 Scientific and Professional 36 30 10 10 0 9 5 76 12 20
2014 Administration and Foreign Services 27 30 13 8 3 16 3 70 14 117
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 41 36 12 6 6 0 0 76 12 17
2017 Administration and Foreign Services 31 43 13 7 2 2 3 77 10 105
2014 Executive 10 10 10 0 0 0 70 67 0 10
2014 Scientific and Professional 23 51 15 10 0 0 0 74 10 20
2014 Administration and Foreign Services 28 43 13 9 1 2 4 76 10 117

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 6 0 18 0 24 47 6 13 50 17
2017 Administration and Foreign Services 9 17 21 3 3 41 6 50 11 105
2014 Executive 20 10 0 0 0 20 50 100 0 10
2014 Scientific and Professional 14 9 20 0 0 46 10 53 0 20
2014 Administration and Foreign Services 7 14 22 6 3 37 11 39 18 117

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 41 18 6 0 6 24 6 83 8 17
2017 Administration and Foreign Services 44 29 11 5 0 9 2 82 5 105
2014 Executive 30 0 0 0 0 0 70 100 0 10
2014 Scientific and Professional 49 36 5 0 0 10 0 94 0 20
2014 Administration and Foreign Services 35 38 7 2 2 11 5 88 4 117

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 35 12 6 6 12 24 6 66 25 17
2017 Administration and Foreign Services 36 34 14 2 0 12 2 81 2 105
2014 Executive 40 10 0 0 0 0 50 100 0 10
2014 Scientific and Professional 39 31 15 0 0 15 0 82 0 20
2014 Administration and Foreign Services 34 36 8 1 3 14 4 86 4 116
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and Foreign Services 8 92 105
2014 Administration and Foreign Services 12 88 117

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 0 12 12 6 6 48 17 33 33 17
2017 Administration and Foreign Services 12 14 19 3 2 45 6 52 10 104
2014 Executive 40 10 10 0 0 30 10 83 0 10
2014 Scientific and Professional 26 10 9 0 0 45 10 79 0 20
2014 Administration and Foreign Services 12 9 16 1 3 47 11 51 10 117

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 17 30 24 6 6 18 0 57 14 17
2017 Administration and Foreign Services 37 35 15 3 1 8 2 80 4 105
2014 Executive 70 30 0 0 0 0 0 100 0 10
2014 Scientific and Professional 41 15 14 0 0 29 0 80 0 20
2014 Administration and Foreign Services 28 31 13 2 3 21 1 77 7 117
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 35 24 30 0 12 0 0 58 12 17
2017 Administration and Foreign Services 39 26 18 9 7 0 1 65 17 104

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 0 17 18 42 24 0 0 17 65 17
2017 Administration and Foreign Services 17 21 24 24 14 0 0 38 38 105

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 11 12 24 24 30 0 0 23 53 17
2017 Administration and Foreign Services 23 30 24 12 9 1 1 54 21 105

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 5 24 12 24 36 0 0 29 59 17
2017 Administration and Foreign Services 17 24 21 19 16 0 3 42 36 105

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 29 18 30 6 18 0 0 47 24 17
2017 Administration and Foreign Services 45 23 13 6 2 1 10 76 9 105

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 23 12 30 18 18 0 0 35 36 17
2017 Administration and Foreign Services 34 26 27 7 5 0 0 60 13 104

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 23 24 12 12 30 0 0 47 42 17
2017 Administration and Foreign Services 35 37 17 5 5 0 1 73 10 103

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 17 30 18 0 36 0 0 47 36 17
2017 Administration and Foreign Services 28 31 22 11 8 0 0 59 19 104

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 23 24 12 18 24 0 0 47 42 17
2017 Administration and Foreign Services 36 33 15 8 6 0 2 70 15 104

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 23 24 18 6 30 0 0 47 36 17
2017 Administration and Foreign Services 35 28 21 7 5 1 2 66 13 104

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 23 36 12 12 18 0 0 58 30 17
2017 Administration and Foreign Services 44 21 20 8 5 0 2 66 13 105

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 70 6 12 0 6 6 0 81 6 17
2017 Administration and Foreign Services 76 13 4 4 2 0 1 90 6 105

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 82 6 0 6 6 0 0 88 12 17
2017 Administration and Foreign Services 53 25 15 3 3 0 2 79 6 105

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 64 12 12 12 0 0 0 76 12 17
2017 Administration and Foreign Services 59 17 13 6 3 1 1 77 9 105

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 65 0 0 0 0 0 35 100 0 17
2017 Administration and Foreign Services 59 11 2 0 1 0 27 97 1 105

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 65 18 6 0 0 0 11 93 0 17
2017 Administration and Foreign Services 56 27 10 1 1 0 4 87 2 105

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 77 17 0 0 0 0 6 100 0 17
2017 Administration and Foreign Services 75 15 2 1 3 0 3 94 4 105

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 58 24 18 0 0 0 0 82 0 17
2017 Administration and Foreign Services 50 33 8 4 3 0 2 85 7 105

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 0 17 42 24 18 0 0 17 42 17
2017 Administration and Foreign Services 12 28 37 15 7 1 0 41 22 105

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 30 30 24 12 5 0 0 17 59 17
2017 Administration and Foreign Services 8 18 34 27 10 1 2 38 27 104

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 64 30 6 0 0 0 0 94 0 17
2017 Administration and Foreign Services 59 29 8 2 0 2 0 90 2 105

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 11 36 18 24 12 0 0 47 36 17
2017 Administration and Foreign Services 22 52 16 8 1 1 0 75 9 105
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and Foreign Services 20 80 105
2014 Administration and Foreign Services 15 85 117

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and Foreign Services 92 8 21
2014 Administration and Foreign Services 72 28 18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Administration and Foreign Services 32 64 5 0 0 0 0 95 0 19
2014 Administration and Foreign Services 46 38 9 7 0 0 0 84 7 13
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 30 41 12 0 12 6 0 32 68 17
2017 Administration and Foreign Services 34 36 7 8 11 5 0 36 64 105

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 11
2017 Administration and Foreign Services 35 65

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 18 11
2017 Administration and Foreign Services 33 65

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 18 11
2017 Administration and Foreign Services 21 65

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 28 11
2017 Administration and Foreign Services 49 65

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 11
2017 Administration and Foreign Services 6 65

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 63 11
2017 Administration and Foreign Services 23 65

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Scientific and Professional 9 72 9 9 0 0 11
2017 Administration and Foreign Services 8 63 10 10 1 8 63

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 18 28 9 35 9 0 0 46 45 11
2017 Administration and Foreign Services 37 36 11 8 2 0 6 77 11 65

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 18 0 0 17 9 0 55 41 59 11
2017 Administration and Foreign Services 6 11 13 3 12 7 48 38 34 65
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