2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 42 5 10 2 0 0 83 11 116
2017 Non-supervisor 38 45 5 9 3 0 0 83 12 275
2014 Supervisor 36 49 3 10 1 0 0 86 11 148
2014 Non-supervisor 33 48 5 10 3 0 0 81 14 404
2011 Supervisor 21 49 9 15 6 0 0 70 21 202
2011 Non-supervisor 30 46 7 13 4 0 0 76 17 493
2008 Supervisor 39 46 6 7 2 0 0 85 9 178
2008 Non-supervisor 40 43 5 10 3 0 0 82 13 407

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 23 9 1 2 0 0 88 3 116
2017 Non-supervisor 64 24 7 4 1 1 0 88 5 275
2014 Supervisor 63 30 4 2 1 0 0 94 3 148
2014 Non-supervisor 59 28 6 4 1 0 1 88 6 404
2011 Supervisor 58 28 5 7 2 0 0 86 9 201
2011 Non-supervisor 60 28 4 5 2 1 0 89 7 493
2008 Supervisor 61 28 3 4 3 0 0 89 7 178
2008 Non-supervisor 62 26 5 5 1 0 0 89 6 404

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 32 5 7 1 0 0 88 8 116
2017 Non-supervisor 57 27 7 7 2 0 0 85 8 275
2014 Supervisor 54 27 5 12 3 0 0 81 15 148
2014 Non-supervisor 52 27 9 9 3 0 0 79 12 404
2011 Supervisor 50 32 4 9 5 0 0 81 14 202
2011 Non-supervisor 55 27 8 8 2 0 0 83 9 493
2008 Supervisor 50 29 6 10 5 0 0 79 15 178
2008 Non-supervisor 52 28 6 10 3 0 0 81 13 407

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 36 3 9 3 0 0 86 12 116
2017 Non-supervisor 43 37 8 8 5 0 0 80 13 274
2014 Supervisor 48 38 6 6 2 0 0 86 8 148
2014 Non-supervisor 43 38 6 9 4 0 0 81 13 404
2011 Supervisor 45 33 10 8 4 0 0 78 13 202
2011 Non-supervisor 40 38 8 11 3 0 1 78 14 493

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 32 15 5 3 0 1 77 8 116
2017 Non-supervisor 28 41 14 10 6 0 1 69 16 273
2014 Supervisor 41 36 8 13 2 0 0 77 15 148
2014 Non-supervisor 28 42 14 10 4 0 0 71 15 404
2011 Supervisor 27 37 20 11 5 0 0 64 16 202
2011 Non-supervisor 29 33 18 11 8 0 1 63 20 493
2008 Supervisor 27 37 17 11 7 0 1 64 18 178
2008 Non-supervisor 28 39 15 9 6 0 3 69 15 407

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 32 8 3 1 0 0 88 4 116
2017 Non-supervisor 41 38 9 8 4 0 0 79 12 274
2014 Supervisor 54 32 9 2 2 0 0 87 4 148
2014 Non-supervisor 39 35 11 9 5 0 0 74 14 403
2011 Supervisor 47 39 8 4 2 0 0 86 6 202
2011 Non-supervisor 39 35 11 10 5 0 0 74 15 493
2008 Supervisor 47 39 7 4 3 0 0 86 7 178
2008 Non-supervisor 37 37 12 8 6 0 0 75 13 407

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 26 7 3 1 0 0 90 3 116
2017 Non-supervisor 47 34 8 8 4 0 0 81 11 274
2014 Supervisor 56 32 6 5 1 0 0 88 5 148
2014 Non-supervisor 46 31 10 8 5 0 0 77 13 403
2011 Supervisor 52 38 2 6 2 0 0 90 8 202
2011 Non-supervisor 45 34 9 6 5 0 0 80 11 492
2008 Supervisor 52 38 4 3 2 0 0 90 6 178
2008 Non-supervisor 42 39 9 5 5 0 1 81 10 407

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 36 3 5 2 0 0 89 8 116
2017 Non-supervisor 47 35 9 6 4 0 0 82 9 274
2014 Supervisor 57 33 6 3 1 0 0 91 3 148
2014 Non-supervisor 47 39 8 3 1 1 0 88 5 404

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 33 7 7 7 0 0 79 14 116
2017 Non-supervisor 52 29 9 6 4 0 1 82 10 272
2014 Supervisor 48 29 8 10 5 0 0 77 15 148
2014 Non-supervisor 46 33 9 6 5 0 1 80 11 404
2011 Supervisor 33 37 15 10 4 0 0 70 14 202
2011 Non-supervisor 38 35 11 10 4 0 2 74 15 489

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 17 10 12 8 1 23 59 27 115
2017 Non-supervisor 29 24 17 7 9 4 11 62 18 273
2014 Supervisor 31 24 8 13 5 0 19 68 22 148
2014 Non-supervisor 35 23 12 7 9 2 13 68 19 404
2011 Supervisor 18 20 13 12 13 0 22 49 33 201
2011 Non-supervisor 28 22 9 9 12 2 18 62 27 489
2008 Supervisor 24 21 7 17 15 0 16 53 38 178
2008 Non-supervisor 36 23 8 10 9 3 12 69 22 404

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 37 11 3 2 0 0 84 5 116
2017 Non-supervisor 35 42 12 7 4 0 0 76 12 275
2014 Supervisor 48 31 8 9 3 0 0 79 12 148
2014 Non-supervisor 34 43 12 7 4 0 0 77 11 403
2011 Supervisor 36 41 9 8 6 0 0 77 14 202
2011 Non-supervisor 32 41 13 9 5 0 0 73 14 490
2008 Supervisor 38 42 7 7 6 0 0 80 12 177
2008 Non-supervisor 38 43 9 6 4 0 0 81 9 404

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 34 13 13 4 0 0 70 17 116
2017 Non-supervisor 36 35 12 10 6 0 0 72 16 275
2014 Supervisor 34 32 13 11 10 0 0 66 21 148
2014 Non-supervisor 32 38 11 8 10 1 0 71 18 404
2011 Supervisor 22 36 16 17 10 0 0 58 27 202
2011 Non-supervisor 26 34 16 15 9 0 0 60 24 491

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 43 10 12 5 0 0 73 17 116
2017 Non-supervisor 30 37 12 16 5 0 0 67 21 274

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 41 6 5 2 0 0 87 8 116
2017 Non-supervisor 41 37 11 7 3 1 0 79 10 275
2014 Supervisor 56 32 7 3 3 0 0 87 6 148
2014 Non-supervisor 43 38 8 4 5 1 0 82 9 404
2011 Supervisor 44 34 8 9 5 0 0 79 14 201
2011 Non-supervisor 41 39 11 5 2 0 0 81 8 491
2008 Supervisor 51 35 7 4 3 0 0 86 7 178
2008 Non-supervisor 45 39 7 4 4 0 0 84 8 405

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 37 10 12 6 0 0 72 18 116
2017 Non-supervisor 36 34 13 9 7 0 1 71 16 273

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 27 6 2 1 0 0 92 2 116
2017 Non-supervisor 47 41 8 3 0 0 0 88 3 275
2014 Supervisor 70 21 7 2 0 0 1 91 2 148
2014 Non-supervisor 63 26 8 2 1 0 0 89 3 404
2011 Supervisor 60 29 9 2 1 0 0 89 3 202
2011 Non-supervisor 55 33 8 3 1 0 0 88 4 491

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 32 13 5 3 0 0 78 9 115
2017 Non-supervisor 34 39 10 11 5 0 0 73 16 275
2014 Supervisor 38 36 11 11 4 0 0 74 16 148
2014 Non-supervisor 26 43 14 9 8 0 1 69 17 404
2011 Supervisor 36 35 9 10 10 0 0 72 19 202
2011 Non-supervisor 23 43 14 11 8 0 1 67 19 492

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 26 11 6 4 0 0 80 10 116
2017 Non-supervisor 40 33 13 8 5 0 0 73 14 275
2014 Supervisor 42 31 14 10 3 0 0 73 13 148
2014 Non-supervisor 34 36 17 8 4 0 0 70 13 404

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 32 10 10 3 0 0 77 13 116
2017 Non-supervisor 37 33 15 9 5 0 0 71 15 275
2014 Supervisor 40 32 12 10 5 0 0 72 15 148
2014 Non-supervisor 31 39 14 8 6 1 0 71 14 404
2011 Supervisor 29 42 13 11 6 0 0 70 17 202
2011 Non-supervisor 30 40 13 11 4 0 1 71 16 493

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 35 13 3 1 0 0 83 4 116
2017 Non-supervisor 39 41 12 5 2 0 0 81 7 274
2014 Supervisor 47 35 11 5 2 0 0 82 7 148
2014 Non-supervisor 40 41 11 5 3 0 0 81 8 404
2011 Supervisor 36 45 8 8 3 1 0 82 10 202
2011 Non-supervisor 37 42 11 8 3 0 0 79 11 490
2008 Supervisor 40 44 6 7 3 0 0 84 10 178
2008 Non-supervisor 43 41 7 5 3 0 0 85 8 405

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 35 23 11 7 0 0 59 18 116
2017 Non-supervisor 42 39 13 3 2 0 0 82 5 274
2014 Supervisor 20 37 23 15 5 0 0 57 20 148
2014 Non-supervisor 43 38 13 6 1 0 0 81 6 403
2011 Supervisor 19 29 25 18 9 0 0 48 28 201
2011 Non-supervisor 42 34 16 5 3 0 0 76 8 492
2008 Supervisor 11 20 23 28 18 0 0 31 46 177
2008 Non-supervisor 30 36 18 8 7 0 0 66 16 407

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 39 31 8 4 0 0 12 57 116
2017 Non-supervisor 16 27 32 15 6 1 3 22 45 274
2014 Supervisor 13 43 22 13 9 1 0 22 56 148
2014 Non-supervisor 14 30 34 13 5 1 2 18 46 404
2011 Supervisor 24 38 25 10 2 0 1 13 62 202
2011 Non-supervisor 13 31 30 14 7 1 5 22 47 490
2008 Supervisor 31 33 28 5 3 0 1 8 64 177
2008 Non-supervisor 15 35 30 13 3 1 2 17 52 404

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 26 33 6 7 1 0 14 54 116
2017 Non-supervisor 23 25 26 15 6 2 3 23 50 274
2014 Supervisor 16 24 31 15 11 1 2 26 41 148
2014 Non-supervisor 16 24 32 14 7 3 3 22 44 403
2011 Supervisor 28 31 25 11 3 1 0 15 60 202
2011 Non-supervisor 23 26 25 13 6 3 5 20 52 489
2008 Supervisor 24 38 22 12 3 1 0 15 63 177
2008 Non-supervisor 24 29 21 13 7 3 3 22 56 404

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 31 28 9 4 0 0 12 60 116
2017 Non-supervisor 23 26 26 14 5 2 4 20 53 274
2014 Supervisor 34 27 17 16 5 0 1 21 62 148
2014 Non-supervisor 29 29 24 10 3 2 2 14 61 403
2011 Supervisor 38 26 25 8 4 0 0 11 64 202
2011 Non-supervisor 23 27 20 13 6 3 8 21 57 491
2008 Supervisor 29 32 27 8 4 0 0 12 61 177
2008 Non-supervisor 23 26 22 14 7 3 5 23 53 403

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 29 31 17 6 0 0 24 45 116
2017 Non-supervisor 12 18 31 26 11 1 2 38 30 274
2014 Supervisor 15 22 38 18 7 0 1 25 37 147
2014 Non-supervisor 11 15 38 23 10 2 2 34 27 403
2011 Supervisor 20 37 29 10 4 0 0 14 57 202
2011 Non-supervisor 11 19 32 19 10 1 8 32 33 487
2008 Supervisor 34 34 27 4 1 0 1 5 68 176
2008 Non-supervisor 19 25 27 15 9 1 4 25 46 402

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 29 24 9 8 1 2 18 58 116
2017 Non-supervisor 18 22 29 15 8 2 5 25 43 272
2014 Supervisor 27 27 26 14 6 0 0 19 54 148
2014 Non-supervisor 21 26 25 16 6 2 4 23 50 403
2011 Supervisor 34 32 24 6 3 1 0 9 67 202
2011 Non-supervisor 18 21 26 16 9 1 8 28 44 491
2008 Supervisor 34 36 20 7 1 1 2 9 71 176
2008 Non-supervisor 19 24 27 15 9 2 4 26 45 402

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 29 27 18 4 0 0 22 51 116
2017 Non-supervisor 24 26 23 13 7 4 3 21 53 274
2014 Supervisor 16 15 27 30 11 0 1 41 31 148
2014 Non-supervisor 15 22 25 21 8 4 5 32 41 403
2011 Supervisor 28 22 27 16 4 1 0 21 51 201
2011 Non-supervisor 23 25 23 13 6 5 5 21 53 488
2008 Supervisor 33 29 25 9 2 1 1 11 63 177
2008 Non-supervisor 26 25 22 11 7 3 6 20 56 405

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 24 30 10 5 0 1 15 54 116
2017 Non-supervisor 18 22 32 14 8 3 2 23 43 272
2014 Supervisor 24 32 26 13 4 0 1 17 57 148
2014 Non-supervisor 20 26 32 9 6 4 3 16 49 403
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 69 25 4 1 2 0 0 94 2 116
2017 Non-supervisor 70 24 2 3 1 0 0 94 4 275
2014 Supervisor 73 20 2 5 1 0 0 93 5 148
2014 Non-supervisor 73 16 5 2 1 0 1 91 4 404
2011 Supervisor 68 23 2 4 3 0 0 91 7 202
2011 Non-supervisor 67 22 4 4 2 0 1 90 5 491
2008 Supervisor 62 25 5 6 2 0 1 87 8 178
2008 Non-supervisor 65 23 3 5 2 0 1 90 7 406

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 37 8 8 7 3 3 76 16 116
2017 Non-supervisor 36 27 14 11 5 2 3 67 18 275
2014 Supervisor 40 31 8 8 10 0 2 73 18 148
2014 Non-supervisor 34 26 15 9 6 4 6 67 16 404

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 22 6 8 4 0 0 82 12 116
2017 Non-supervisor 52 26 9 8 4 0 1 79 12 275
2014 Supervisor 57 25 8 4 6 0 0 81 10 147
2014 Non-supervisor 50 29 8 6 6 0 0 80 13 404

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 30 9 10 1 1 1 80 11 115
2017 Non-supervisor 37 36 12 9 3 2 1 75 13 275
2014 Supervisor 37 40 13 7 4 0 0 76 10 148
2014 Non-supervisor 37 41 9 6 4 2 1 80 11 404
2011 Supervisor 30 40 6 18 6 0 0 71 24 202
2011 Non-supervisor 27 40 13 12 6 2 0 68 19 493
2008 Supervisor 34 38 13 10 4 0 1 72 14 178
2008 Non-supervisor 27 42 13 11 5 2 0 71 16 405

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 28 11 10 5 2 2 72 16 116
2017 Non-supervisor 29 29 18 10 5 9 1 64 16 275
2014 Supervisor 42 34 11 7 5 0 1 77 12 147
2014 Non-supervisor 31 27 16 9 6 10 2 66 16 404
2011 Supervisor 33 34 11 12 8 2 0 68 20 202
2011 Non-supervisor 25 25 15 17 10 7 1 54 29 491
2008 Supervisor 34 35 10 12 6 2 1 72 18 178
2008 Non-supervisor 28 30 15 12 6 9 0 64 20 405

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 36 11 16 10 5 2 60 28 115
2017 Non-supervisor 13 20 19 18 7 20 3 43 32 274
2014 Supervisor 22 29 16 18 12 1 1 52 31 148
2014 Non-supervisor 13 21 18 13 13 17 5 44 33 402

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 25 6 5 5 0 0 84 10 116
2017 Non-supervisor 50 38 7 3 3 0 0 88 5 275
2014 Supervisor 51 36 6 4 3 0 0 88 7 147
2014 Non-supervisor 50 34 8 5 2 0 0 85 7 403
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 32 14 9 3 0 1 73 13 116
2017 Non-supervisor 47 28 12 6 5 1 2 77 11 275
2014 Supervisor 45 34 9 7 5 0 0 79 13 148
2014 Non-supervisor 41 36 9 6 6 1 2 79 12 403
2011 Supervisor 28 36 19 11 6 0 0 64 17 201
2011 Non-supervisor 35 38 11 10 5 1 0 73 16 491
2008 Supervisor 33 31 10 14 11 1 0 65 25 178
2008 Non-supervisor 36 32 13 10 7 1 1 70 17 407

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 33 13 4 4 1 1 79 8 116
2017 Non-supervisor 51 27 11 6 1 3 0 81 8 275
2014 Supervisor 47 32 10 5 6 0 0 79 11 148
2014 Non-supervisor 48 30 10 3 4 4 0 82 7 404
2011 Supervisor 31 36 21 6 5 1 0 68 10 201
2011 Non-supervisor 39 31 13 8 5 2 1 73 13 490
2008 Supervisor 38 27 9 12 10 3 1 67 23 178
2008 Non-supervisor 40 30 14 5 7 3 0 73 12 407

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 35 10 8 2 1 0 80 10 115
2017 Non-supervisor 48 30 9 8 3 1 1 80 11 275
2014 Supervisor 44 34 7 8 6 0 0 79 15 148
2014 Non-supervisor 49 29 11 6 5 1 0 79 10 404
2011 Supervisor 34 37 13 11 4 0 0 71 15 201
2011 Non-supervisor 37 36 13 9 5 0 0 73 14 492
2008 Supervisor 43 28 12 11 6 1 0 71 17 177
2008 Non-supervisor 39 33 12 8 7 1 0 73 15 407

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 85 12 2 0 1 0 0 98 1 116
2017 Non-supervisor 80 18 2 0 0 0 0 97 1 275
2014 Supervisor 80 13 3 2 3 0 0 92 5 148
2014 Non-supervisor 81 14 1 1 1 0 2 96 2 404
2011 Supervisor 81 13 2 2 1 0 0 94 3 200
2011 Non-supervisor 82 14 1 1 1 0 1 96 2 491
2008 Supervisor 77 11 3 5 2 0 2 90 7 177
2008 Non-supervisor 83 11 2 2 1 0 1 96 3 406

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 32 3 5 3 0 4 88 9 116
2017 Non-supervisor 56 21 10 4 4 2 3 81 8 275
2014 Supervisor 52 27 6 5 5 1 4 84 10 148
2014 Non-supervisor 53 21 8 4 4 4 7 83 8 404
2011 Supervisor 36 26 11 10 6 3 7 69 18 202
2011 Non-supervisor 33 26 13 9 8 3 9 67 19 493

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 24 7 2 4 0 0 88 6 116
2017 Non-supervisor 59 27 8 3 2 0 1 87 5 274

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 29 6 4 2 0 0 87 7 116
2017 Non-supervisor 61 23 7 3 2 2 1 87 6 275

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 28 11 6 3 1 0 80 9 115
2017 Non-supervisor 57 23 9 6 3 1 1 81 9 274
2014 Supervisor 50 30 9 7 4 0 0 79 11 148
2014 Non-supervisor 55 28 7 3 4 1 1 85 8 404
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 27 11 8 6 6 6 72 16 116
2014 Supervisor 30 32 15 11 4 1 7 68 16 148

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 30 12 17 8 2 0 62 25 116
2017 Non-supervisor 26 40 15 8 5 6 0 71 13 275
2014 Supervisor 41 34 11 6 5 3 0 77 12 148
2014 Non-supervisor 25 34 19 9 5 8 0 64 15 403
2011 Supervisor 14 27 22 18 14 5 0 43 34 201
2011 Non-supervisor 16 28 18 14 11 12 1 50 29 489

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 33 9 19 10 1 0 61 29 116
2017 Non-supervisor 19 35 19 14 9 3 1 57 24 275
2014 Supervisor 39 32 9 11 8 1 1 71 19 148
2014 Non-supervisor 21 35 20 13 8 3 0 58 21 403
2011 Supervisor 18 29 19 17 17 1 0 47 34 201
2011 Non-supervisor 15 30 22 16 12 5 0 47 30 490
2008 Supervisor 13 28 20 16 21 1 0 42 38 178
2008 Non-supervisor 18 25 20 17 16 4 0 45 34 406

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 28 16 21 15 2 0 47 36 116
2017 Non-supervisor 15 23 27 18 11 6 0 41 31 275
2014 Supervisor 25 32 15 19 8 1 1 58 27 148
2014 Non-supervisor 14 32 24 15 10 6 0 49 26 403
2011 Supervisor 9 29 23 21 17 1 0 39 38 202
2011 Non-supervisor 10 28 24 20 10 8 0 41 32 491
2008 Supervisor 8 24 19 30 19 1 0 32 49 177
2008 Non-supervisor 9 26 22 19 16 6 0 38 38 407

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 27 17 13 11 3 0 58 25 116
2017 Non-supervisor 18 28 17 18 8 10 0 52 29 275
2014 Supervisor 43 23 13 8 10 2 0 67 19 147
2014 Non-supervisor 21 33 19 12 7 8 0 59 21 403
2011 Supervisor 16 35 11 17 17 4 0 53 35 202
2011 Non-supervisor 14 32 17 16 10 11 0 52 29 489
2008 Supervisor 12 29 16 23 16 3 0 43 40 177
2008 Non-supervisor 16 26 16 17 15 10 0 47 35 407

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 45 10 17 10 1 0 63 27 115
2017 Non-supervisor 16 30 24 13 11 6 0 49 26 275
2014 Supervisor 25 35 11 22 7 0 0 60 29 148
2014 Non-supervisor 18 32 18 17 12 3 0 52 30 403
2011 Supervisor 14 29 20 23 13 0 0 43 37 201
2011 Non-supervisor 15 34 19 17 11 4 0 51 29 491
2008 Supervisor 13 30 17 26 13 0 0 43 40 178
2008 Non-supervisor 16 33 15 18 15 3 0 51 34 404
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 40 19 7 8 0 0 66 15 116
2017 Non-supervisor 23 42 17 10 6 1 0 66 17 274
2014 Supervisor 38 43 9 7 2 0 0 81 9 148
2014 Non-supervisor 28 44 15 8 3 1 0 74 11 402
2011 Supervisor 26 43 12 12 7 0 0 70 18 200
2011 Non-supervisor 31 40 12 10 5 2 0 72 15 489

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 47 10 2 2 3 0 85 4 115
2017 Non-supervisor 29 46 16 3 0 6 1 80 4 275
2014 Supervisor 39 42 13 1 1 2 3 85 1 148
2014 Non-supervisor 28 42 16 3 2 7 2 78 5 402
2011 Supervisor 21 49 17 6 3 3 2 74 9 202
2011 Non-supervisor 27 40 17 6 3 6 1 72 10 491

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 36 2 4 4 1 0 89 9 116
2017 Non-supervisor 34 38 11 8 5 3 1 75 13 274
2014 Supervisor 71 21 2 4 1 0 1 93 6 148
2014 Non-supervisor 38 38 10 7 2 3 1 80 10 401
2011 Supervisor 28 32 12 14 10 3 0 63 25 202
2011 Non-supervisor 26 32 12 14 9 6 1 62 25 491
2008 Supervisor 42 29 8 8 9 3 1 74 18 178
2008 Non-supervisor 32 30 11 11 8 7 1 67 21 406

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 41 16 5 4 1 0 75 9 116
2017 Non-supervisor 22 33 18 14 4 8 2 60 20 275
2014 Supervisor 57 27 7 6 1 1 1 85 8 148
2014 Non-supervisor 28 39 14 8 3 8 1 73 12 402
2011 Supervisor 22 37 18 15 8 0 0 59 23 201
2011 Non-supervisor 15 23 22 15 11 11 2 44 30 492

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 30 16 8 13 7 7 57 25 116
2017 Non-supervisor 16 22 19 13 12 16 3 46 31 275
2014 Supervisor 32 18 19 14 10 4 3 53 26 148
2014 Non-supervisor 15 21 21 13 13 13 4 44 31 402
2011 Supervisor 13 17 14 23 19 9 6 35 49 201
2011 Non-supervisor 8 15 19 17 17 18 5 31 44 491

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 31 4 3 1 0 0 92 4 116
2017 Non-supervisor 57 31 5 4 1 1 1 90 5 275
2014 Supervisor 63 22 6 6 3 1 0 86 8 148
2014 Non-supervisor 50 30 9 5 2 2 2 84 7 402

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 78 17 3 2 0 1 0 96 2 116
2017 Non-supervisor 63 24 6 3 1 2 2 90 4 275
2014 Supervisor 73 19 4 3 0 0 1 93 3 147
2014 Non-supervisor 61 27 4 2 2 2 1 91 4 400
2011 Supervisor 65 24 6 3 1 0 1 90 4 202
2011 Non-supervisor 62 27 5 2 1 1 2 92 3 493
2008 Supervisor 60 29 6 2 2 0 1 90 3 178
2008 Non-supervisor 57 26 6 4 3 0 3 86 7 406

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 39 15 5 6 2 0 73 12 116
2017 Non-supervisor 30 32 14 13 6 4 0 66 20 273
2014 Supervisor 31 37 17 13 2 1 0 68 15 148
2014 Non-supervisor 22 37 19 8 9 5 0 62 18 402
2011 Supervisor 23 34 22 14 8 0 0 56 22 200
2011 Non-supervisor 22 28 18 17 11 2 1 52 30 492
2008 Supervisor 21 35 20 18 6 0 0 57 24 178
2008 Non-supervisor 22 37 17 11 10 3 1 61 22 406

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 28 10 16 16 2 4 56 33 116
2017 Non-supervisor 14 22 17 18 18 4 7 40 41 274
2014 Supervisor 23 20 12 28 16 0 1 44 44 148
2014 Non-supervisor 9 20 16 18 25 5 7 33 49 402
2011 Supervisor 17 24 10 22 25 0 2 42 48 202
2011 Non-supervisor 10 15 17 25 26 3 3 27 55 492
2008 Supervisor 13 33 13 22 17 1 2 47 40 178
2008 Non-supervisor 18 26 14 16 20 3 3 46 38 403

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 37 16 5 5 2 0 73 10 115
2017 Non-supervisor 23 34 23 9 6 4 1 60 16 275

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 31 9 2 1 2 0 87 3 115
2017 Non-supervisor 40 40 11 3 1 5 0 84 4 274
2014 Supervisor 50 34 9 2 2 3 0 86 4 147
2014 Non-supervisor 39 34 14 2 1 9 0 81 4 402

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 38 7 6 2 0 0 84 9 116
2017 Non-supervisor 44 38 8 5 3 2 0 84 8 275
2014 Supervisor 52 35 7 3 3 0 0 87 6 148
2014 Non-supervisor 40 40 9 4 2 4 0 84 6 402
2011 Supervisor 33 36 16 8 5 2 0 70 14 202
2011 Non-supervisor 27 39 17 6 4 6 0 71 11 489

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 34 7 5 3 0 0 85 9 116
2017 Non-supervisor 48 36 8 5 3 0 0 84 8 275
2014 Supervisor 59 26 9 5 1 0 0 85 6 148
2014 Non-supervisor 47 38 9 2 3 0 0 86 5 402
2011 Supervisor 28 45 12 7 7 0 0 74 14 201
2011 Non-supervisor 35 36 15 8 5 1 0 72 13 489
2008 Supervisor 25 38 14 14 9 1 0 63 23 176
2008 Non-supervisor 34 38 13 8 6 0 0 72 15 403

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 30 15 11 12 0 0 61 23 115
2017 Non-supervisor 23 34 21 11 8 2 0 59 20 275
2014 Supervisor 32 32 15 13 7 1 0 64 21 148
2014 Non-supervisor 21 35 21 11 9 2 1 57 21 402
2011 Supervisor 16 23 23 18 19 1 0 40 37 201
2011 Non-supervisor 15 24 25 19 15 1 0 40 35 489

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 29 15 15 8 0 0 62 23 116
2017 Non-supervisor 23 40 20 11 5 0 1 64 16 275
2014 Supervisor 37 31 14 11 7 1 0 68 18 148
2014 Non-supervisor 23 40 17 12 6 0 1 64 19 402
2011 Supervisor 20 30 21 16 14 0 0 50 30 201
2011 Non-supervisor 16 30 23 19 11 1 0 46 30 490
2008 Supervisor 14 34 20 16 16 1 0 48 32 178
2008 Non-supervisor 25 29 20 17 9 0 0 54 26 406

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 21 16 19 10 1 0 56 29 116
2017 Non-supervisor 22 31 14 16 9 6 2 58 27 275
2014 Supervisor 31 30 16 12 11 1 0 62 23 148
2014 Non-supervisor 23 24 21 12 12 7 1 51 26 402
2011 Supervisor 19 22 19 18 17 4 0 43 37 201
2011 Non-supervisor 16 23 19 17 18 6 1 42 38 490
2008 Supervisor 16 27 20 17 17 3 0 44 35 178
2008 Non-supervisor 24 22 18 15 15 6 0 49 32 406
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 40 31 29 116
2017 Non-supervisor 41 27 32 275
2014 Supervisor 37 28 35 148
2014 Non-supervisor 37 24 38 402
2011 Supervisor 51 22 28 201
2011 Non-supervisor 41 25 34 490

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 16 7 69 4 0 4 46
2017 Non-supervisor 8 13 44 5 20 9 111
2014 Supervisor 9 27 55 2 9999 7 55
2014 Non-supervisor 11 16 50 5 9999 17 149
2011 Supervisor 7 11 77 1 9999 4 103
2011 Non-supervisor 12 17 62 2 9999 7 209
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 19 81 116
2017 Non-supervisor 15 85 274
2014 Supervisor 22 78 148
2014 Non-supervisor 19 81 402

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 23 22
2017 Non-supervisor 65 41
2014 Supervisor 38 33
2014 Non-supervisor 39 75

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 87 22
2017 Non-supervisor 61 41
2014 Supervisor 66 33
2014 Non-supervisor 71 75

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 22
2014 Supervisor 30 33

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 22
2017 Non-supervisor 0 41
2014 Supervisor 0 33
2014 Non-supervisor 0 75

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 41

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 22
2017 Non-supervisor 0 41
2014 Supervisor 0 33

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 22
2017 Non-supervisor 36 41
2014 Supervisor 25 33
2014 Non-supervisor 30 76

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 50 22
2017 Non-supervisor 29 41
2014 Supervisor 43 33
2014 Non-supervisor 52 76

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Supervisor 51 22
2017 Non-supervisor 54 41
2014 Supervisor 58 33
2014 Non-supervisor 48 76

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 42 22
2017 Non-supervisor 43 41
2014 Supervisor 47 33
2014 Non-supervisor 54 76

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Supervisor 50 22
2017 Non-supervisor 40 41
2014 Supervisor 24 33
2014 Non-supervisor 28 76

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 41 22
2017 Non-supervisor 40 41
2014 Supervisor 51 33
2014 Non-supervisor 63 76

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 22
2017 Non-supervisor 34 41
2014 Supervisor 34 33
2014 Non-supervisor 36 76

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 22
2017 Non-supervisor 0 41
2014 Supervisor 0 33
2014 Non-supervisor 0 76

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 41

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 12 41
2014 Non-supervisor 11 76

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Supervisor 65 22
2017 Non-supervisor 51 41
2014 Supervisor 43 33
2014 Non-supervisor 54 76

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 16 41
2014 Supervisor 24 33
2014 Non-supervisor 26 76

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 20 41
2014 Non-supervisor 9 76

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 73 22
2017 Non-supervisor 51 41
2014 Supervisor 54 33
2014 Non-supervisor 57 76

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 22
2017 Non-supervisor 37 41
2014 Supervisor 27 33
2014 Non-supervisor 22 76

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 45 22
2014 Supervisor 36 33
2014 Non-supervisor 11 76

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 19 41
2014 Non-supervisor 21 76

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 15 41
2014 Supervisor 16 33
2014 Non-supervisor 6 76

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 22
2014 Non-supervisor 8 76

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 15 41
2014 Non-supervisor 10 76

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 25 41
2014 Supervisor 31 33
2014 Non-supervisor 18 76

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 22
2017 Non-supervisor 14 37
2014 Supervisor 18 32
2014 Non-supervisor 9 70

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 22 37
2014 Non-supervisor 11 70

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 22

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 23 22
2017 Non-supervisor 21 37
2014 Non-supervisor 15 70

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 22
2017 Non-supervisor 13 37
2014 Non-supervisor 18 70

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 24 37
2014 Non-supervisor 21 70

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 60 22
2017 Non-supervisor 35 37
2014 Supervisor 23 32
2014 Non-supervisor 25 70

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 22 22
2014 Supervisor 29 32
2014 Non-supervisor 14 70

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 56 22
2017 Non-supervisor 54 37
2014 Supervisor 45 32
2014 Non-supervisor 45 70

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 22
2017 Non-supervisor 0 37

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 63 22
2017 Non-supervisor 51 37
2014 Supervisor 53 32
2014 Non-supervisor 40 70

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 81 19 21
2017 Non-supervisor 93 7 41

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 21 15 6 10 25 5 57 22 116
2017 Non-supervisor 16 14 19 6 5 33 7 50 18 275
2014 Supervisor 25 20 17 9 6 17 6 59 19 148
2014 Non-supervisor 10 17 22 5 7 34 6 44 20 402

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 35 8 4 9 7 2 76 15 115
2017 Non-supervisor 29 32 16 5 2 15 1 72 9 274
2014 Supervisor 35 35 14 8 3 5 0 74 12 148
2014 Non-supervisor 23 33 22 2 4 14 2 67 8 402
2011 Supervisor 18 38 19 9 6 8 0 62 17 202
2011 Non-supervisor 21 29 20 8 5 17 0 59 16 489
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 27 12 2 0 0 26 82 2 116
2017 Non-supervisor 19 38 14 7 3 4 15 71 13 275
2014 Supervisor 29 35 7 3 0 1 25 85 5 148
2014 Non-supervisor 16 42 13 5 3 3 17 72 11 401
2011 Supervisor 27 38 4 5 2 1 23 85 9 201
2011 Non-supervisor 16 42 14 12 4 3 8 66 18 492
2008 Supervisor 21 40 5 4 1 1 26 85 8 178
2008 Non-supervisor 18 39 11 12 5 3 11 66 20 406

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 17 22 2 4 21 22 52 9 115
2017 Non-supervisor 8 17 25 5 2 25 18 43 12 274
2014 Supervisor 15 15 18 4 2 22 24 56 11 148
2014 Non-supervisor 5 14 16 5 5 33 22 43 21 401
2011 Supervisor 6 17 17 9 6 25 21 42 27 201
2011 Non-supervisor 5 16 22 10 5 30 12 35 26 490

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 22 9 2 1 1 24 84 4 116
2017 Non-supervisor 33 25 12 2 2 12 13 78 5 275
2014 Supervisor 35 25 7 5 0 3 25 83 7 148
2014 Non-supervisor 28 31 10 2 1 11 17 81 5 401
2011 Supervisor 25 28 11 4 3 6 22 74 11 200
2011 Non-supervisor 29 32 13 4 3 11 8 75 9 492
2008 Supervisor 21 31 10 8 2 5 24 72 14 178
2008 Non-supervisor 27 29 11 4 2 15 11 76 9 407

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 20 9 4 2 5 24 79 7 114
2017 Non-supervisor 29 24 15 2 2 15 13 74 5 273
2014 Supervisor 33 25 9 1 1 6 25 84 3 148
2014 Non-supervisor 21 28 13 2 2 18 17 75 5 401
2011 Supervisor 21 22 15 6 2 11 22 64 13 201
2011 Non-supervisor 22 31 15 7 3 14 8 68 13 491
2008 Supervisor 19 29 12 10 6 1 23 64 21 177
2008 Non-supervisor 28 25 15 8 3 11 10 68 13 406
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 8 92 116
2017 Non-supervisor 6 94 274
2014 Supervisor 4 96 148
2014 Non-supervisor 8 92 401

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 46 17
2014 Non-supervisor 21 33

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 71 17
2014 Non-supervisor 86 33

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17
2014 Non-supervisor 0 33

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17
2014 Non-supervisor 0 33

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 29 17

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 29 17
2014 Non-supervisor 23 33

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17
2014 Non-supervisor 0 33

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 55 17
2014 Non-supervisor 36 33

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 39 17
2014 Non-supervisor 47 33

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 28 17

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 51 17
2014 Non-supervisor 28 31

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 54 17
2014 Non-supervisor 51 31

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 57 17
2014 Non-supervisor 56 31

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 90 10 17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 14 19 4 2 38 2 60 9 116
2017 Non-supervisor 16 14 22 2 3 38 6 53 8 275
2014 Supervisor 26 14 18 2 1 31 8 66 4 148
2014 Non-supervisor 11 15 19 3 5 38 10 50 14 402

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 27 11 4 1 14 2 81 6 116
2017 Non-supervisor 31 33 15 1 2 17 1 78 4 275
2014 Supervisor 42 26 19 0 1 13 0 78 1 148
2014 Non-supervisor 25 29 17 2 3 21 3 70 7 402
2011 Supervisor 28 35 21 3 3 11 0 71 6 202
2011 Non-supervisor 26 29 16 5 3 20 0 70 10 493
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 27 16 10 18 0 2 55 29 115
2017 Non-supervisor 24 23 19 11 19 0 3 49 31 275

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 19 30 23 19 0 0 28 42 116
2017 Non-supervisor 24 27 30 12 7 0 1 51 19 275

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 23 33 19 14 0 0 34 33 116
2017 Non-supervisor 23 31 22 14 7 0 2 56 22 274

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 23 17 25 26 0 0 31 52 116
2017 Non-supervisor 17 21 27 19 13 0 3 40 33 275

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 20 30 13 5 1 3 50 19 116
2017 Non-supervisor 47 25 14 4 1 1 9 79 5 272

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 29 22 16 12 0 0 51 27 116
2017 Non-supervisor 36 30 18 8 7 0 2 66 16 274

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 28 18 20 7 0 0 56 27 116
2017 Non-supervisor 31 31 20 11 6 1 1 62 17 273

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 24 31 19 19 0 0 30 38 116
2017 Non-supervisor 22 28 24 13 11 0 1 51 24 273

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 26 26 19 12 0 0 43 31 116
2017 Non-supervisor 24 28 19 18 10 0 2 52 29 273

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 29 24 14 9 1 0 52 23 116
2017 Non-supervisor 33 30 17 7 8 1 2 66 16 272

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 20 12 3 3 0 0 82 6 116
2017 Non-supervisor 58 20 8 6 5 0 2 81 11 273

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 80 6 4 6 2 1 1 87 9 116
2017 Non-supervisor 72 12 4 3 2 1 6 91 5 275

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 68 24 4 2 1 0 2 93 3 116
2017 Non-supervisor 57 22 10 5 2 0 4 82 8 275

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 14 13 4 4 0 1 79 8 116
2017 Non-supervisor 63 17 7 5 5 0 3 83 10 274

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 28 15 5 0 0 3 80 5 116
2017 Non-supervisor 65 6 2 0 0 0 27 97 0 274

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 74 19 4 0 0 0 2 95 0 116
2017 Non-supervisor 71 13 3 0 0 1 10 96 1 272

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 72 12 7 4 1 0 3 87 5 116
2017 Non-supervisor 58 16 10 2 6 1 7 81 8 275

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 28 8 3 2 1 2 86 5 116
2017 Non-supervisor 52 25 11 4 3 0 6 81 7 275

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 17 45 18 10 1 0 26 29 116
2017 Non-supervisor 15 35 31 13 6 0 1 50 19 274

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 22 38 20 9 0 0 29 32 116
2017 Non-supervisor 6 20 35 23 14 0 1 38 27 274

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 40 12 2 3 2 0 83 5 116
2017 Non-supervisor 31 41 15 6 4 4 0 74 10 274

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 36 10 14 14 1 0 63 28 115
2017 Non-supervisor 20 42 15 9 11 2 0 64 21 274
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 18 82 116
2017 Non-supervisor 17 83 274
2014 Supervisor 14 86 147
2014 Non-supervisor 17 83 402

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 84 16 21
2017 Non-supervisor 84 16 48
2014 Supervisor 100 0 20
2014 Non-supervisor 79 21 68

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 41 6 5 0 0 0 89 5 18
2017 Non-supervisor 45 43 5 5 2 0 0 88 7 41
2014 Supervisor 76 19 0 5 0 0 0 95 5 20
2014 Non-supervisor 51 30 4 13 2 0 0 81 15 54
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 23 20 9 9 2 0 38 62 116
2017 Non-supervisor 34 21 17 8 15 3 1 35 65 275

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 19 71
2017 Non-supervisor 35 169

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 26 71
2017 Non-supervisor 37 169

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 71
2017 Non-supervisor 29 169

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 58 71
2017 Non-supervisor 27 169

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 71
2017 Non-supervisor 12 169

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 71
2017 Non-supervisor 48 169

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 5 54 22 8 4 8 67
2017 Non-supervisor 6 43 23 8 4 16 163

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 26 16 15 17 3 7 47 36 71
2017 Non-supervisor 10 25 18 17 18 1 11 40 39 169

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 1 8 15 22 40 4 10 11 72 71
2017 Non-supervisor 2 13 14 19 43 2 8 16 68 170
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