2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 39 5 14 9 0 0 73 23 21
2017 Not a person with a disability 39 44 5 9 2 0 0 84 11 364
2014 Person with a disability 28 53 4 11 4 0 0 82 15 28
2014 Not a person with a disability 34 48 5 10 3 0 0 82 13 522
2011 Person with a disability 30 34 3 27 7 0 0 64 33 32
2011 Not a person with a disability 27 47 8 13 4 0 0 75 17 655
2008 Person with a disability 29 48 14 5 5 0 0 76 10 21
2008 Not a person with a disability 40 43 5 9 3 0 0 83 12 566

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 61 25 14 0 0 0 0 86 0 21
2017 Not a person with a disability 64 23 7 3 1 1 0 88 5 364
2014 Person with a disability 62 20 7 0 11 0 0 82 11 28
2014 Not a person with a disability 60 29 6 4 1 0 1 90 4 522
2011 Person with a disability 67 18 11 0 3 0 0 86 3 32
2011 Not a person with a disability 59 28 4 6 2 1 0 88 8 654
2008 Person with a disability 52 33 0 10 5 0 0 86 14 21
2008 Not a person with a disability 62 26 4 5 2 0 0 89 6 563

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 72 24 0 5 0 0 0 95 5 21
2017 Not a person with a disability 56 29 6 7 2 0 0 85 8 364
2014 Person with a disability 57 29 4 7 4 0 0 86 10 28
2014 Not a person with a disability 53 27 8 10 3 0 0 79 13 522
2011 Person with a disability 50 35 3 9 3 0 0 84 13 32
2011 Not a person with a disability 54 28 7 8 2 0 0 82 11 655
2008 Person with a disability 57 10 0 19 14 0 0 67 33 21
2008 Not a person with a disability 51 29 7 9 3 0 0 81 13 566

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 41 15 5 5 0 0 75 9 21
2017 Not a person with a disability 45 36 6 9 4 0 0 81 13 363
2014 Person with a disability 31 54 3 11 0 0 0 85 11 28
2014 Not a person with a disability 45 37 6 8 4 0 0 82 12 522
2011 Person with a disability 30 30 12 22 6 0 0 60 28 32
2011 Not a person with a disability 41 37 8 10 3 0 1 79 13 655

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 39 21 23 5 0 0 52 28 21
2017 Not a person with a disability 34 38 13 8 5 0 1 73 14 362
2014 Person with a disability 17 39 22 7 15 0 0 56 22 28
2014 Not a person with a disability 32 41 12 11 3 0 0 73 15 522
2011 Person with a disability 23 30 25 12 7 0 3 55 19 32
2011 Not a person with a disability 29 34 18 12 7 0 1 64 19 655
2008 Person with a disability 19 33 14 14 14 0 5 55 30 21
2008 Not a person with a disability 28 38 16 9 6 0 2 68 15 566

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 47 15 7 9 0 0 68 16 21
2017 Not a person with a disability 47 35 8 7 2 0 0 82 10 363
2014 Person with a disability 44 33 8 7 8 0 0 77 15 28
2014 Not a person with a disability 43 34 11 7 4 0 0 78 11 521
2011 Person with a disability 48 24 12 6 10 0 0 72 16 32
2011 Not a person with a disability 41 37 10 8 4 0 0 78 12 655
2008 Person with a disability 43 33 10 5 10 0 0 76 14 21
2008 Not a person with a disability 40 38 10 7 5 0 0 78 11 566

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 19 12 14 9 0 0 65 24 21
2017 Not a person with a disability 52 32 8 6 2 0 0 84 8 363
2014 Person with a disability 38 32 8 15 7 0 0 70 23 28
2014 Not a person with a disability 49 32 9 6 4 0 0 81 10 521
2011 Person with a disability 46 29 12 3 10 0 0 75 13 32
2011 Not a person with a disability 47 36 7 6 4 0 0 83 10 654
2008 Person with a disability 48 43 0 5 5 0 0 90 10 21
2008 Not a person with a disability 45 38 8 5 4 0 1 83 9 566

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 41 0 14 9 0 0 77 23 21
2017 Not a person with a disability 49 35 8 5 3 0 0 84 8 363
2014 Person with a disability 39 42 4 11 4 0 0 82 15 28
2014 Not a person with a disability 50 38 7 3 1 1 0 89 4 522

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 69 13 4 0 14 0 0 82 14 21
2017 Not a person with a disability 49 31 8 7 4 0 1 81 11 361
2014 Person with a disability 35 40 11 7 7 0 0 75 14 28
2014 Not a person with a disability 47 32 8 7 5 0 1 80 12 522
2011 Person with a disability 45 42 0 6 6 0 0 87 13 32
2011 Not a person with a disability 36 35 13 10 4 0 2 73 14 651

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 9 31 18 4 5 10 38 26 21
2017 Not a person with a disability 29 22 14 8 8 3 15 62 20 361
2014 Person with a disability 21 33 7 11 18 0 10 60 32 28
2014 Not a person with a disability 34 23 11 9 7 2 15 68 19 522
2011 Person with a disability 33 27 8 13 9 0 10 66 25 32
2011 Not a person with a disability 25 21 10 10 13 2 20 59 29 650
2008 Person with a disability 24 14 10 14 24 0 14 44 44 21
2008 Not a person with a disability 33 23 8 12 10 2 13 65 26 563

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 48 21 9 5 0 0 65 14 21
2017 Not a person with a disability 40 39 11 6 4 0 0 79 10 364
2014 Person with a disability 34 44 11 7 4 0 0 78 11 28
2014 Not a person with a disability 38 40 11 8 4 0 0 78 11 521
2011 Person with a disability 38 34 6 9 13 0 0 73 21 32
2011 Not a person with a disability 33 41 12 9 5 0 0 74 14 652
2008 Person with a disability 48 33 5 10 5 0 0 81 14 21
2008 Not a person with a disability 38 43 9 6 4 0 0 81 10 562

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 34 18 14 9 0 0 59 23 21
2017 Not a person with a disability 37 35 12 10 5 0 0 72 15 364
2014 Person with a disability 14 51 11 11 11 3 0 67 22 28
2014 Not a person with a disability 34 36 12 9 9 1 0 70 19 522
2011 Person with a disability 31 31 6 13 20 0 0 61 32 31
2011 Not a person with a disability 24 35 17 15 9 0 0 59 24 654

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 41 9 14 18 0 0 59 32 21
2017 Not a person with a disability 31 39 11 15 4 0 0 70 19 363

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 58 0 9 9 0 0 82 18 21
2017 Not a person with a disability 44 37 10 6 2 1 0 81 9 364
2014 Person with a disability 41 44 11 0 4 0 0 85 4 28
2014 Not a person with a disability 47 36 8 4 4 1 0 83 9 522
2011 Person with a disability 46 33 12 9 0 0 0 79 9 32
2011 Not a person with a disability 42 38 10 6 3 0 0 80 10 652
2008 Person with a disability 48 43 5 0 5 0 0 90 5 21
2008 Not a person with a disability 47 37 7 4 4 0 0 85 8 564

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 44 14 14 15 14 0 0 58 29 21
2017 Not a person with a disability 35 36 12 10 7 0 1 72 16 362

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 55 35 9 0 0 0 0 91 0 21
2017 Not a person with a disability 53 37 8 3 0 0 0 89 3 364
2014 Person with a disability 64 19 18 0 0 0 0 82 0 28
2014 Not a person with a disability 65 24 7 2 1 0 0 90 3 522
2011 Person with a disability 56 25 9 3 7 0 0 82 9 32
2011 Not a person with a disability 56 32 8 3 0 0 0 89 3 653

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 39 5 14 9 0 0 72 23 21
2017 Not a person with a disability 38 37 11 9 4 0 0 75 14 363
2014 Person with a disability 25 54 11 4 7 0 0 79 11 28
2014 Not a person with a disability 29 40 13 10 7 0 1 70 17 522
2011 Person with a disability 24 45 9 9 12 0 0 70 21 32
2011 Not a person with a disability 27 41 13 11 8 0 0 68 19 654

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 9 14 23 5 0 0 58 28 21
2017 Not a person with a disability 44 32 12 7 5 0 0 76 12 364
2014 Person with a disability 32 39 18 4 7 0 0 71 11 28
2014 Not a person with a disability 36 34 16 9 4 0 0 71 13 522

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 25 23 9 5 0 0 63 14 21
2017 Not a person with a disability 40 33 13 10 5 0 0 73 14 364
2014 Person with a disability 24 36 10 15 15 0 0 60 30 28
2014 Not a person with a disability 34 37 14 8 5 1 0 72 14 522
2011 Person with a disability 28 41 3 16 9 0 3 71 26 32
2011 Not a person with a disability 30 40 14 11 4 0 0 71 15 655

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 42 23 0 0 0 0 77 0 21
2017 Not a person with a disability 42 39 11 5 2 0 0 82 7 363
2014 Person with a disability 38 47 4 4 7 0 0 85 11 28
2014 Not a person with a disability 42 39 11 5 3 0 0 81 7 522
2011 Person with a disability 45 28 12 9 7 0 0 73 15 32
2011 Not a person with a disability 36 43 10 8 3 0 0 80 10 652
2008 Person with a disability 38 48 0 10 5 0 0 86 14 21
2008 Not a person with a disability 43 41 7 6 3 0 0 84 9 564

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 24 32 14 5 0 0 49 19 21
2017 Not a person with a disability 37 39 15 5 3 0 0 76 8 363
2014 Person with a disability 29 43 18 10 0 0 0 72 10 28
2014 Not a person with a disability 37 37 15 8 2 0 0 75 10 521
2011 Person with a disability 30 32 19 13 6 0 0 62 19 32
2011 Not a person with a disability 35 33 19 8 5 0 0 68 13 653
2008 Person with a disability 33 10 10 10 38 0 0 43 48 21
2008 Not a person with a disability 24 32 19 15 10 0 0 56 24 565

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 23 35 0 8 0 0 8 57 21
2017 Not a person with a disability 15 31 32 14 5 0 2 19 48 363
2014 Person with a disability 25 31 40 0 3 0 0 3 56 28
2014 Not a person with a disability 13 34 31 13 6 1 2 20 48 522
2011 Person with a disability 19 34 21 9 10 3 3 21 56 32
2011 Not a person with a disability 16 33 28 13 5 0 4 19 51 652
2008 Person with a disability 24 33 33 5 0 5 0 5 60 21
2008 Not a person with a disability 20 34 29 11 3 1 2 15 55 562

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 23 15 16 4 0 0 19 66 21
2017 Not a person with a disability 23 25 30 12 7 2 2 20 49 363
2014 Person with a disability 17 44 21 7 4 3 4 12 66 28
2014 Not a person with a disability 16 23 32 14 8 3 3 24 42 521
2011 Person with a disability 29 25 25 15 3 3 0 18 56 32
2011 Not a person with a disability 24 28 25 12 5 2 4 19 54 651
2008 Person with a disability 43 38 10 10 0 0 0 10 81 21
2008 Not a person with a disability 23 32 22 13 6 2 2 20 57 562

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 23 22 5 4 0 0 8 70 21
2017 Not a person with a disability 23 28 27 12 4 1 3 18 54 363
2014 Person with a disability 37 35 14 11 0 3 0 11 74 27
2014 Not a person with a disability 30 29 23 11 4 2 2 16 61 522
2011 Person with a disability 28 32 6 22 3 3 6 28 66 32
2011 Not a person with a disability 27 26 22 11 5 2 6 18 58 653
2008 Person with a disability 48 29 14 5 0 5 0 5 80 21
2008 Not a person with a disability 24 28 24 13 6 2 4 20 54 561

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 32 14 10 15 0 5 27 58 21
2017 Not a person with a disability 13 21 31 25 9 1 1 35 34 363
2014 Person with a disability 6 21 33 29 10 0 0 39 28 28
2014 Not a person with a disability 12 16 38 21 9 1 2 31 29 520
2011 Person with a disability 16 17 36 21 4 3 3 27 35 32
2011 Not a person with a disability 14 24 30 16 8 1 6 26 41 649
2008 Person with a disability 48 24 19 0 5 5 0 5 75 21
2008 Not a person with a disability 22 28 27 13 7 1 3 20 52 559

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 33 20 10 4 0 0 14 66 21
2017 Not a person with a disability 20 23 28 14 9 2 4 24 46 361
2014 Person with a disability 35 33 18 10 3 0 0 14 69 28
2014 Not a person with a disability 22 26 26 16 6 2 3 23 50 521
2011 Person with a disability 35 32 22 6 3 3 0 9 69 32
2011 Not a person with a disability 22 24 26 14 7 1 6 23 50 653
2008 Person with a disability 35 15 25 15 0 5 5 17 56 20
2008 Not a person with a disability 23 28 25 13 7 2 3 21 53 560

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 42 32 0 4 0 0 4 65 21
2017 Not a person with a disability 24 25 24 16 6 3 2 23 52 363
2014 Person with a disability 26 25 22 25 0 3 0 25 52 28
2014 Not a person with a disability 15 20 26 23 9 3 4 35 37 521
2011 Person with a disability 38 25 15 9 7 6 0 17 68 32
2011 Not a person with a disability 23 24 25 14 6 4 4 21 52 649
2008 Person with a disability 48 24 24 5 0 0 0 5 71 21
2008 Not a person with a disability 27 26 23 11 6 2 4 18 57 563

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 29 15 11 8 0 5 20 65 21
2017 Not a person with a disability 20 23 33 13 7 2 2 21 45 361
2014 Person with a disability 22 27 36 4 7 0 4 11 51 28
2014 Not a person with a disability 21 27 30 10 6 3 3 17 51 521
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 72 18 6 0 5 0 0 90 5 21
2017 Not a person with a disability 70 24 2 3 1 0 0 94 4 364
2014 Person with a disability 56 18 15 7 0 4 0 77 8 28
2014 Not a person with a disability 74 17 4 3 1 0 1 92 4 522
2011 Person with a disability 63 24 3 6 3 0 0 87 10 32
2011 Not a person with a disability 67 23 4 4 2 0 1 91 6 653
2008 Person with a disability 52 24 5 10 5 0 5 80 15 21
2008 Not a person with a disability 65 24 4 5 2 0 1 90 7 565

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 26 24 12 14 0 0 50 26 21
2017 Not a person with a disability 36 31 12 10 5 2 3 71 16 364
2014 Person with a disability 25 36 19 11 7 3 0 62 18 28
2014 Not a person with a disability 36 27 13 9 7 3 5 69 17 522

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 5 27 13 9 0 0 50 23 21
2017 Not a person with a disability 54 26 7 8 4 0 1 82 12 364
2014 Person with a disability 35 29 18 7 11 0 0 64 18 28
2014 Not a person with a disability 52 28 8 6 6 0 0 81 12 521

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 22 23 13 9 0 0 55 22 21
2017 Not a person with a disability 42 34 10 9 2 2 1 78 12 363
2014 Person with a disability 36 39 11 6 8 0 0 75 14 28
2014 Not a person with a disability 37 40 10 6 4 1 1 79 10 522
2011 Person with a disability 37 24 8 19 9 3 0 63 29 32
2011 Not a person with a disability 28 41 11 13 6 1 0 69 20 655
2008 Person with a disability 19 38 10 14 19 0 0 57 33 21
2008 Not a person with a disability 30 41 13 10 4 2 1 72 14 564

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 33 14 14 14 7 0 55 30 21
2017 Not a person with a disability 33 29 16 10 4 7 2 68 15 364
2014 Person with a disability 43 21 14 4 11 7 0 69 16 28
2014 Not a person with a disability 33 29 15 8 5 7 2 69 15 521
2011 Person with a disability 31 19 10 15 22 3 0 52 38 32
2011 Not a person with a disability 28 27 15 16 9 5 0 58 26 653
2008 Person with a disability 24 19 5 29 14 10 0 47 47 21
2008 Not a person with a disability 30 32 13 11 5 7 1 68 18 564

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 5 30 33 17 16 0 0 35 33 21
2017 Not a person with a disability 16 24 16 18 7 17 3 50 31 362
2014 Person with a disability 21 14 21 7 26 10 0 39 37 28
2014 Not a person with a disability 15 24 18 15 12 13 4 47 32 520

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 30 14 5 5 0 0 77 9 21
2017 Not a person with a disability 53 35 6 3 3 0 0 87 7 364
2014 Person with a disability 39 32 11 11 7 0 0 71 18 28
2014 Not a person with a disability 51 35 7 4 2 0 0 86 7 520
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 33 9 0 5 5 0 86 5 21
2017 Not a person with a disability 44 29 13 8 4 0 2 75 12 364
2014 Person with a disability 30 44 11 4 11 0 0 74 15 27
2014 Not a person with a disability 43 35 8 6 6 1 1 80 12 522
2011 Person with a disability 35 35 14 9 6 0 0 70 16 31
2011 Not a person with a disability 33 37 13 11 5 1 0 71 16 653
2008 Person with a disability 24 43 10 14 10 0 0 67 24 21
2008 Not a person with a disability 36 32 12 11 8 1 1 69 19 566

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 40 4 0 0 9 0 95 0 21
2017 Not a person with a disability 49 28 12 6 2 2 1 79 9 364
2014 Person with a disability 39 36 11 0 7 7 0 81 7 28
2014 Not a person with a disability 49 31 10 4 4 3 0 82 8 522
2011 Person with a disability 39 34 14 3 3 3 3 78 7 31
2011 Not a person with a disability 37 33 15 7 5 2 1 72 13 652
2008 Person with a disability 24 38 5 19 10 5 0 65 30 21
2008 Not a person with a disability 40 29 13 7 7 3 1 72 15 566

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 42 0 0 0 9 0 100 0 21
2017 Not a person with a disability 47 31 10 8 3 0 1 78 12 363
2014 Person with a disability 36 39 4 10 11 0 0 75 21 28
2014 Not a person with a disability 48 30 10 6 5 1 0 79 11 522
2011 Person with a disability 40 39 3 15 3 0 0 79 18 32
2011 Not a person with a disability 36 36 13 10 5 0 0 72 15 653
2008 Person with a disability 29 29 14 19 5 5 0 60 25 21
2008 Not a person with a disability 40 32 12 9 6 1 0 73 15 565

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 85 10 0 0 5 0 0 95 5 21
2017 Not a person with a disability 81 17 2 0 0 0 0 97 1 364
2014 Person with a disability 75 25 0 0 0 0 0 100 0 28
2014 Not a person with a disability 81 13 2 2 1 0 1 95 3 522
2011 Person with a disability 78 15 3 0 3 0 0 93 3 31
2011 Not a person with a disability 82 13 2 1 1 0 1 96 3 652
2008 Person with a disability 71 14 5 5 0 5 0 90 5 21
2008 Not a person with a disability 82 11 2 3 1 0 2 94 4 564

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 67 23 0 5 5 0 0 91 9 21
2017 Not a person with a disability 54 24 9 4 4 2 3 82 9 364
2014 Person with a disability 36 26 15 0 7 7 10 74 8 28
2014 Not a person with a disability 54 22 7 4 4 3 6 84 9 522
2011 Person with a disability 30 26 9 6 15 6 7 65 25 32
2011 Not a person with a disability 34 26 13 9 7 3 9 67 18 655

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 76 24 0 0 0 0 0 100 0 21
2017 Not a person with a disability 60 26 8 3 3 0 1 86 6 363

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 82 9 4 0 0 5 0 95 0 21
2017 Not a person with a disability 59 26 7 4 2 1 1 86 6 364

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 71 20 0 4 0 5 0 95 5 21
2017 Not a person with a disability 55 24 10 7 3 1 1 80 10 362
2014 Person with a disability 43 39 4 7 3 4 0 85 11 28
2014 Not a person with a disability 54 28 8 4 4 1 1 83 9 522
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 35 28 11 7 6 5 7 72 15 110
2014 Not a person with a disability 30 33 15 10 4 1 7 68 16 141

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 48 9 19 5 7 0 65 25 21
2017 Not a person with a disability 29 36 15 10 6 5 0 69 16 364
2014 Person with a disability 23 36 23 7 8 4 0 62 15 28
2014 Not a person with a disability 30 34 16 8 5 6 0 68 14 522
2011 Person with a disability 13 30 16 19 19 3 0 44 39 32
2011 Not a person with a disability 16 27 20 15 12 10 1 48 30 650

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 44 14 18 9 0 0 58 28 21
2017 Not a person with a disability 22 34 16 15 9 3 1 58 25 364
2014 Person with a disability 26 33 7 18 15 0 0 60 33 28
2014 Not a person with a disability 26 34 18 12 7 3 0 62 20 522
2011 Person with a disability 22 19 24 9 22 3 0 43 32 32
2011 Not a person with a disability 15 30 20 17 13 4 0 47 31 651
2008 Person with a disability 5 10 33 10 43 0 0 14 52 21
2008 Not a person with a disability 17 27 19 17 16 3 0 46 34 565

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 5 28 23 21 23 0 0 33 44 21
2017 Not a person with a disability 17 24 24 18 11 5 0 43 31 364
2014 Person with a disability 14 17 33 11 18 6 0 33 32 28
2014 Not a person with a disability 17 33 21 16 9 4 0 52 26 522
2011 Person with a disability 22 37 9 13 19 0 0 59 31 32
2011 Not a person with a disability 9 28 25 20 11 7 0 39 34 653
2008 Person with a disability 0 24 19 10 43 5 0 25 55 21
2008 Not a person with a disability 9 25 22 23 16 4 0 37 41 565

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 15 19 32 9 0 0 40 41 21
2017 Not a person with a disability 22 28 17 15 9 8 0 55 27 364
2014 Person with a disability 30 16 22 19 10 4 0 47 30 28
2014 Not a person with a disability 26 31 17 11 8 7 0 62 20 521
2011 Person with a disability 12 39 6 12 28 3 0 52 41 32
2011 Not a person with a disability 15 32 16 16 11 9 0 52 30 651
2008 Person with a disability 5 38 0 10 29 19 0 53 47 21
2008 Not a person with a disability 15 27 17 19 14 7 0 46 36 565

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 19 23 9 28 0 0 40 37 21
2017 Not a person with a disability 16 35 19 15 9 5 0 54 26 363
2014 Person with a disability 14 28 14 29 15 0 0 42 44 28
2014 Not a person with a disability 20 33 16 18 10 2 0 55 29 522
2011 Person with a disability 13 42 9 18 16 3 0 56 35 32
2011 Not a person with a disability 15 32 20 19 11 3 0 48 31 652
2008 Person with a disability 14 24 5 14 33 10 0 42 53 21
2008 Not a person with a disability 15 33 16 21 14 2 0 49 35 563
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 39 14 19 5 0 0 63 24 21
2017 Not a person with a disability 24 42 17 9 7 1 0 67 16 363
2014 Person with a disability 25 52 15 7 0 0 0 77 7 28
2014 Not a person with a disability 31 44 13 8 3 1 0 76 11 521
2011 Person with a disability 32 37 15 10 6 0 0 69 16 32
2011 Not a person with a disability 29 40 13 11 5 2 0 71 16 649

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 43 27 0 0 0 0 73 0 21
2017 Not a person with a disability 31 46 13 3 1 5 1 82 4 363
2014 Person with a disability 34 34 25 0 0 7 0 73 0 28
2014 Not a person with a disability 31 43 15 2 1 6 2 80 4 522
2011 Person with a disability 15 50 9 9 10 0 7 69 21 32
2011 Not a person with a disability 26 42 17 6 2 6 2 73 9 653

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 19 16 9 9 0 0 65 18 21
2017 Not a person with a disability 39 38 8 7 4 3 1 80 12 363
2014 Person with a disability 41 41 7 7 0 4 0 85 7 28
2014 Not a person with a disability 47 33 8 6 2 2 1 83 9 521
2011 Person with a disability 24 24 20 6 19 7 0 52 27 32
2011 Not a person with a disability 26 32 12 15 9 5 1 62 25 653
2008 Person with a disability 19 24 10 14 19 14 0 50 39 21
2008 Not a person with a disability 36 30 10 10 8 5 1 70 19 565

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 29 8 19 9 0 0 64 28 21
2017 Not a person with a disability 24 36 18 11 4 6 1 65 16 364
2014 Person with a disability 24 43 11 8 4 10 0 75 13 28
2014 Not a person with a disability 36 35 12 7 3 6 1 76 11 522
2011 Person with a disability 15 20 18 19 25 3 0 36 45 32
2011 Not a person with a disability 17 27 22 15 9 8 2 49 27 653

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 13 20 18 24 0 6 35 44 21
2017 Not a person with a disability 17 25 18 11 11 14 4 51 27 364
2014 Person with a disability 14 7 21 22 26 10 0 23 53 28
2014 Not a person with a disability 20 21 20 13 12 11 4 48 29 522
2011 Person with a disability 11 17 6 24 35 6 0 30 64 32
2011 Not a person with a disability 9 16 18 18 16 16 6 32 44 652

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 68 23 5 0 5 0 0 91 5 21
2017 Not a person with a disability 57 32 5 4 1 0 1 90 5 364
2014 Person with a disability 41 37 11 4 4 0 4 81 8 28
2014 Not a person with a disability 54 28 8 5 2 2 1 85 7 522

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 86 5 5 5 0 0 0 90 5 21
2017 Not a person with a disability 66 23 5 3 1 2 1 92 3 364
2014 Person with a disability 61 28 8 0 0 0 4 92 0 28
2014 Not a person with a disability 64 25 4 2 2 2 1 92 4 519
2011 Person with a disability 63 28 6 0 0 0 3 94 0 32
2011 Not a person with a disability 62 27 5 2 1 1 2 91 3 655
2008 Person with a disability 43 29 10 10 5 0 5 75 15 21
2008 Not a person with a disability 58 27 6 3 3 0 2 88 6 565

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 19 19 19 14 0 0 49 32 21
2017 Not a person with a disability 31 35 14 10 5 4 0 69 16 362
2014 Person with a disability 23 30 25 11 11 0 0 53 22 28
2014 Not a person with a disability 24 38 18 10 7 4 0 64 17 522
2011 Person with a disability 24 27 12 18 19 0 0 51 37 32
2011 Not a person with a disability 22 30 19 16 10 2 1 53 27 652
2008 Person with a disability 29 10 19 24 19 0 0 38 43 21
2008 Not a person with a disability 22 37 17 13 8 2 1 61 22 565

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 5 6 17 24 39 0 10 12 69 20
2017 Not a person with a disability 18 25 14 17 16 4 6 48 36 364
2014 Person with a disability 14 13 8 28 34 0 3 28 64 28
2014 Not a person with a disability 12 20 15 20 22 4 5 36 47 522
2011 Person with a disability 6 25 9 9 44 0 7 34 57 32
2011 Not a person with a disability 12 17 15 25 25 3 3 31 53 654
2008 Person with a disability 14 14 10 24 38 0 0 29 62 21
2008 Not a person with a disability 17 28 14 18 18 2 3 48 38 562

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 20 28 14 14 0 0 44 28 21
2017 Not a person with a disability 27 36 20 7 6 4 1 65 14 363

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 34 14 5 4 5 0 76 9 21
2017 Not a person with a disability 44 37 10 3 1 4 0 85 4 362
2014 Person with a disability 35 35 15 4 4 6 0 75 8 28
2014 Not a person with a disability 42 34 12 2 2 7 0 83 4 521

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 33 0 19 9 0 0 72 28 21
2017 Not a person with a disability 46 38 8 4 2 1 0 85 7 364
2014 Person with a disability 28 36 18 11 3 3 0 66 15 28
2014 Not a person with a disability 44 39 8 3 2 3 0 86 6 522
2011 Person with a disability 25 38 6 7 16 9 0 69 24 32
2011 Not a person with a disability 29 38 17 7 4 5 0 71 11 651

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 28 9 14 5 0 0 72 19 21
2017 Not a person with a disability 49 36 8 5 3 0 0 85 7 364
2014 Person with a disability 41 33 11 8 7 0 0 74 15 28
2014 Not a person with a disability 51 35 9 2 2 0 0 86 5 522
2011 Person with a disability 40 39 0 12 9 0 0 79 21 32
2011 Not a person with a disability 33 39 15 8 5 1 0 72 13 650
2008 Person with a disability 29 24 10 10 29 0 0 52 38 21
2008 Not a person with a disability 31 39 13 10 6 0 0 70 16 560

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 20 19 18 23 0 0 40 42 21
2017 Not a person with a disability 26 34 19 10 8 2 0 62 19 363
2014 Person with a disability 10 25 28 11 22 4 0 36 35 28
2014 Not a person with a disability 24 34 19 12 8 2 1 60 20 522
2011 Person with a disability 15 25 11 17 29 3 0 41 47 32
2011 Not a person with a disability 15 24 25 19 16 1 0 40 35 650

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 26 23 18 9 0 0 49 28 21
2017 Not a person with a disability 26 38 18 11 6 0 1 65 17 364
2014 Person with a disability 20 29 22 11 18 0 0 49 29 28
2014 Not a person with a disability 27 38 16 12 6 1 1 66 18 522
2011 Person with a disability 21 19 14 24 22 0 0 40 47 32
2011 Not a person with a disability 17 30 23 18 11 0 0 48 29 651
2008 Person with a disability 10 19 29 14 29 0 0 29 43 21
2008 Not a person with a disability 22 31 19 16 10 1 0 53 27 565

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 14 15 34 19 5 0 28 56 21
2017 Not a person with a disability 27 29 14 16 9 4 2 59 26 364
2014 Person with a disability 13 25 14 19 29 0 0 38 48 28
2014 Not a person with a disability 25 26 20 11 11 6 1 55 24 522
2011 Person with a disability 24 23 16 9 25 3 0 48 35 32
2011 Not a person with a disability 16 23 20 18 18 5 1 41 38 651
2008 Person with a disability 10 14 29 5 29 14 0 28 39 21
2008 Not a person with a disability 22 24 19 16 15 5 0 48 32 565
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Person with a disability 49 19 32 21
2017 Not a person with a disability 40 29 31 364
2014 Person with a disability 36 35 28 28
2014 Not a person with a disability 37 25 38 522
2011 Person with a disability 49 33 19 32
2011 Not a person with a disability 43 24 33 651

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Person with a disability 27 0 39 10 14 10 10
2017 Not a person with a disability 9 13 51 5 14 7 144
2014 Person with a disability 10 10 49 10 9999 21 10
2014 Not a person with a disability 11 19 51 4 9999 14 194
2011 Person with a disability 19 25 50 0 9999 6 16
2011 Not a person with a disability 11 14 67 2 9999 6 293
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 23 77 21
2017 Not a person with a disability 15 85 363
2014 Person with a disability 47 53 28
2014 Not a person with a disability 19 81 522

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 50 56
2014 Person with a disability 44 13
2014 Not a person with a disability 38 95

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 66 56
2014 Person with a disability 63 13
2014 Not a person with a disability 70 95

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 16 56
2014 Not a person with a disability 11 95

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 56
2014 Person with a disability 0 13
2014 Not a person with a disability 0 95

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 56
2014 Not a person with a disability 0 95

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 37 56
2014 Person with a disability 60 13
2014 Not a person with a disability 25 96

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 38 56
2014 Person with a disability 56 13
2014 Not a person with a disability 49 96

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 50 56
2014 Person with a disability 54 13
2014 Not a person with a disability 51 96

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 43 56
2014 Person with a disability 64 13
2014 Not a person with a disability 50 96

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 38 56
2014 Person with a disability 39 13
2014 Not a person with a disability 26 96

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 39 56
2014 Person with a disability 61 13
2014 Not a person with a disability 59 96

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 32 56
2014 Person with a disability 55 13
2014 Not a person with a disability 32 96

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 56
2014 Person with a disability 0 13
2014 Not a person with a disability 0 96

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 16 56
2014 Not a person with a disability 12 96

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 52 56
2014 Person with a disability 48 13
2014 Not a person with a disability 52 96

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 17 56
2014 Person with a disability 52 13
2014 Not a person with a disability 22 96

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 16 56
2014 Not a person with a disability 9 96

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 57 56
2014 Person with a disability 61 13
2014 Not a person with a disability 55 96

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 30 56
2014 Person with a disability 37 13
2014 Not a person with a disability 22 96

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 19 56
2014 Not a person with a disability 17 96

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 19 56
2014 Not a person with a disability 17 96

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 14 56
2014 Person with a disability 0 13
2014 Not a person with a disability 10 96

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 56
2014 Not a person with a disability 8 96

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 23 56
2014 Not a person with a disability 23 96

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 17 53
2014 Not a person with a disability 9 89

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 12 53
2014 Not a person with a disability 12 89

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 22 53
2014 Not a person with a disability 13 89

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 15 53
2014 Not a person with a disability 16 89

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 53
2014 Not a person with a disability 8 89

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 19 53
2014 Not a person with a disability 16 89

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 41 53
2014 Person with a disability 48 13
2014 Not a person with a disability 21 89

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 53
2014 Not a person with a disability 19 89

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 51 53
2014 Person with a disability 64 13
2014 Not a person with a disability 42 89

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 53

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 54 53
2014 Person with a disability 40 13
2014 Not a person with a disability 45 89

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 88 12 55

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 25 9 0 18 17 5 65 24 21
2017 Not a person with a disability 16 16 18 6 5 32 6 52 19 364
2014 Person with a disability 14 18 19 14 18 17 0 38 40 28
2014 Not a person with a disability 14 18 21 5 6 30 7 49 18 522

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 14 14 14 9 0 0 63 23 21
2017 Not a person with a disability 29 35 14 4 4 13 1 74 9 362
2014 Person with a disability 28 14 30 10 11 7 0 45 23 28
2014 Not a person with a disability 26 35 19 3 4 12 2 70 8 522
2011 Person with a disability 25 24 15 16 16 4 0 51 33 32
2011 Not a person with a disability 20 32 20 8 5 15 0 61 16 651
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 22 9 5 0 7 29 79 7 21
2017 Not a person with a disability 24 35 13 6 2 2 18 74 10 364
2014 Person with a disability 37 28 11 0 0 7 17 86 0 28
2014 Not a person with a disability 18 41 12 5 3 2 19 75 10 521
2011 Person with a disability 42 32 6 0 3 3 14 89 4 32
2011 Not a person with a disability 18 42 12 11 3 2 12 70 16 653
2008 Person with a disability 24 38 10 0 10 0 19 76 12 21
2008 Not a person with a disability 19 40 9 10 4 3 16 71 17 565

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 18 9 0 9 23 26 64 18 21
2017 Not a person with a disability 9 16 25 4 2 24 19 45 11 362
2014 Person with a disability 8 11 15 8 7 25 27 39 31 28
2014 Not a person with a disability 8 14 17 4 4 31 22 47 18 521
2011 Person with a disability 3 27 9 14 6 35 6 52 34 31
2011 Not a person with a disability 5 15 22 10 5 29 15 36 26 652

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 48 9 0 9 0 4 29 86 14 21
2017 Not a person with a disability 35 25 12 2 2 9 16 80 5 364
2014 Person with a disability 25 36 7 4 4 7 17 81 10 28
2014 Not a person with a disability 30 29 9 3 1 9 19 82 5 521
2011 Person with a disability 30 25 11 9 0 12 13 73 12 32
2011 Not a person with a disability 27 32 12 4 3 10 12 75 9 652
2008 Person with a disability 14 33 19 0 5 14 14 67 7 21
2008 Not a person with a disability 26 30 10 5 2 12 15 75 11 566

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 9 5 9 0 4 29 79 14 21
2017 Not a person with a disability 30 24 14 2 2 13 16 76 5 360
2014 Person with a disability 21 30 10 8 3 11 17 71 15 28
2014 Not a person with a disability 24 27 12 1 1 15 19 78 4 521
2011 Person with a disability 18 30 8 16 3 12 13 64 26 32
2011 Not a person with a disability 22 28 16 6 2 14 12 67 12 652
2008 Person with a disability 14 19 14 19 5 19 10 47 33 21
2008 Not a person with a disability 26 27 14 8 3 8 14 68 14 564
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 23 77 21
2017 Not a person with a disability 6 94 363
2014 Person with a disability 19 81 28
2014 Not a person with a disability 7 93 521

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 39 20
2014 Not a person with a disability 26 34

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 75 20
2014 Not a person with a disability 86 34

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 34

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 34

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 39 20
2014 Not a person with a disability 25 34

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 24 20
2014 Not a person with a disability 23 34

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 41 20
2014 Not a person with a disability 32 34

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 20 34

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 54 20
2014 Not a person with a disability 46 34

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 32

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 29 20
2014 Not a person with a disability 15 32

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 48 20
2014 Not a person with a disability 25 32

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 55 20
2014 Not a person with a disability 52 32

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 32

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 59 20
2014 Not a person with a disability 64 32

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 91 9 20

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 5 20 9 5 30 5 48 21 21
2017 Not a person with a disability 17 15 21 2 2 38 5 56 7 364
2014 Person with a disability 14 11 11 0 14 46 4 51 28 28
2014 Not a person with a disability 15 15 19 3 3 36 10 55 10 522

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 5 19 9 5 9 0 64 15 21
2017 Not a person with a disability 33 33 14 2 2 17 1 80 4 364
2014 Person with a disability 21 21 18 4 7 29 0 59 15 28
2014 Not a person with a disability 30 28 17 2 2 18 2 73 5 522
2011 Person with a disability 22 31 13 3 10 19 3 67 16 32
2011 Not a person with a disability 27 31 18 5 2 17 0 70 8 655
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 16 10 10 31 0 0 49 41 20
2017 Not a person with a disability 24 25 19 11 18 0 3 51 30 364

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 19 29 18 14 0 5 36 33 21
2017 Not a person with a disability 20 24 29 15 10 0 1 45 26 364

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 15 24 18 14 5 0 41 33 21
2017 Not a person with a disability 19 30 25 15 9 0 1 50 24 363

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 15 17 38 14 0 0 30 52 21
2017 Not a person with a disability 15 22 24 20 17 0 2 38 37 364

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 14 34 5 0 0 5 59 5 20
2017 Not a person with a disability 41 24 18 7 2 1 7 71 10 363

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 24 9 17 9 0 5 62 28 21
2017 Not a person with a disability 31 30 19 10 8 0 1 62 18 363

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 29 23 23 5 0 0 49 28 21
2017 Not a person with a disability 30 30 19 13 6 1 1 62 19 362

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 20 32 20 14 0 0 34 34 21
2017 Not a person with a disability 18 28 27 15 12 0 1 46 27 362

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 18 24 28 9 0 0 39 38 21
2017 Not a person with a disability 21 28 21 18 11 0 2 50 29 362

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 23 14 9 24 0 5 50 35 21
2017 Not a person with a disability 31 30 20 9 8 1 2 62 17 361

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 30 11 9 0 5 0 79 10 20
2017 Not a person with a disability 60 19 9 5 5 0 2 81 10 363

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 67 9 0 19 0 0 5 80 20 21
2017 Not a person with a disability 75 10 4 2 3 1 4 91 5 364

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 59 31 0 9 0 0 0 91 9 21
2017 Not a person with a disability 60 22 9 4 2 0 4 85 6 364

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 58 23 9 9 0 0 0 81 9 21
2017 Not a person with a disability 64 16 9 4 5 0 3 82 9 363

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 55 9 0 4 0 0 32 93 7 21
2017 Not a person with a disability 60 13 6 1 0 0 19 90 2 363

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 81 9 0 0 0 5 5 100 0 21
2017 Not a person with a disability 72 15 4 0 0 1 8 95 1 361

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 19 12 5 5 5 9 76 11 21
2017 Not a person with a disability 63 14 9 2 5 1 6 83 8 364

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 56 31 4 0 0 0 9 95 0 21
2017 Not a person with a disability 53 25 10 4 3 0 4 82 7 364

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 14 42 14 14 0 0 30 28 21
2017 Not a person with a disability 13 30 35 15 6 1 0 44 21 363

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 23 36 16 6 0 0 22 42 21
2017 Not a person with a disability 7 20 36 23 13 0 1 36 27 363

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 23 27 0 5 0 0 68 5 21
2017 Not a person with a disability 33 41 13 5 4 3 0 77 9 363

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 33 15 18 19 0 0 48 37 21
2017 Not a person with a disability 22 41 13 10 12 2 0 64 22 362
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 46 54 21
2017 Not a person with a disability 15 85 363
2014 Person with a disability 53 47 28
2014 Not a person with a disability 14 86 521

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 79 21 10
2017 Not a person with a disability 84 16 55
2014 Person with a disability 80 20 15
2014 Not a person with a disability 85 15 73

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 47 38 6 9 0 0 0 85 9 47
2014 Person with a disability 59 33 0 7 0 0 0 93 7 12
2014 Not a person with a disability 58 26 3 12 2 0 0 83 13 62
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 23 13 5 21 6 5 32 68 21
2017 Not a person with a disability 35 22 19 9 13 3 1 36 64 364

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 25 12
2017 Not a person with a disability 31 226

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 32 12
2017 Not a person with a disability 34 226

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 44 12
2017 Not a person with a disability 23 226

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 24 12
2017 Not a person with a disability 37 226

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Person with a disability 32 12
2017 Not a person with a disability 10 226

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 46 12
2017 Not a person with a disability 47 226

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Person with a disability 8 31 12 17 0 32 12
2017 Not a person with a disability 5 48 24 7 4 12 216

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 44 8 8 24 0 0 60 32 12
2017 Not a person with a disability 12 24 18 17 17 1 11 41 39 226

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 0 22 27 43 0 0 8 70 13
2017 Not a person with a disability 1 12 14 20 41 2 9 15 69 226
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