2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 24 53 12 12 0 0 0 76 12 17
2017 Non-Aboriginal 40 43 5 9 3 0 0 84 12 369
2014 Aboriginal 24 45 11 20 0 0 0 69 20 26
2014 Non-Aboriginal 34 48 4 10 3 0 0 83 13 522
2011 Aboriginal 27 37 4 25 8 0 0 64 32 26
2011 Non-Aboriginal 28 47 8 13 4 0 0 75 17 666
2008 Aboriginal 48 24 14 14 0 0 0 71 14 21
2008 Non-Aboriginal 39 44 5 9 3 0 0 84 11 564

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 59 23 6 6 6 0 0 82 12 17
2017 Non-Aboriginal 65 23 7 3 1 1 0 89 4 369
2014 Aboriginal 62 16 15 0 4 0 4 80 4 26
2014 Non-Aboriginal 60 29 5 4 1 0 0 90 5 522
2011 Aboriginal 52 36 4 0 8 0 0 88 8 25
2011 Non-Aboriginal 60 27 4 6 2 1 0 88 7 666
2008 Aboriginal 71 19 0 5 5 0 0 90 10 21
2008 Non-Aboriginal 61 27 4 5 2 0 0 89 7 561

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 64 18 18 0 0 0 0 82 0 17
2017 Non-Aboriginal 57 28 6 7 2 0 0 86 8 369
2014 Aboriginal 46 24 7 19 4 0 0 69 24 26
2014 Non-Aboriginal 53 27 8 10 3 0 0 80 12 522
2011 Aboriginal 60 18 3 16 4 0 0 78 19 26
2011 Non-Aboriginal 54 28 7 8 2 0 0 82 11 666
2008 Aboriginal 52 24 5 10 10 0 0 76 19 21
2008 Non-Aboriginal 52 29 6 10 4 0 0 81 13 564

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 43 40 6 6 6 0 0 82 12 17
2017 Non-Aboriginal 45 36 6 8 4 0 0 81 13 368
2014 Aboriginal 42 35 7 8 8 0 0 77 16 26
2014 Non-Aboriginal 44 38 6 8 4 0 0 83 12 522
2011 Aboriginal 38 32 12 4 14 0 0 70 18 26
2011 Non-Aboriginal 41 37 8 10 3 0 1 78 13 666

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 24 52 6 6 12 0 0 76 18 17
2017 Non-Aboriginal 33 37 14 9 5 0 1 71 14 367
2014 Aboriginal 34 27 16 12 12 0 0 61 24 26
2014 Non-Aboriginal 31 41 12 11 3 0 0 73 15 522
2011 Aboriginal 24 27 30 19 0 0 0 51 19 26
2011 Non-Aboriginal 29 34 18 11 7 0 1 64 18 666
2008 Aboriginal 24 29 19 14 14 0 0 52 29 21
2008 Non-Aboriginal 28 38 16 9 6 0 2 68 15 564

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 47 35 6 6 6 0 0 82 12 17
2017 Non-Aboriginal 46 36 9 7 3 0 0 81 10 368
2014 Aboriginal 57 16 12 12 4 0 0 73 16 26
2014 Non-Aboriginal 43 35 11 7 4 0 0 78 11 521
2011 Aboriginal 48 20 18 7 7 0 0 67 14 26
2011 Non-Aboriginal 41 37 10 8 4 0 0 78 12 666
2008 Aboriginal 57 19 14 5 5 0 0 76 10 21
2008 Non-Aboriginal 40 38 10 7 5 0 0 78 12 564

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 64 6 12 18 0 0 0 70 18 17
2017 Non-Aboriginal 51 33 8 6 3 0 0 84 9 368
2014 Aboriginal 61 16 16 8 0 0 0 77 8 26
2014 Non-Aboriginal 48 33 9 6 4 0 0 80 11 521
2011 Aboriginal 56 21 4 4 15 0 0 77 19 26
2011 Non-Aboriginal 47 36 7 6 3 0 0 83 10 665
2008 Aboriginal 43 38 10 10 0 0 0 81 10 21
2008 Non-Aboriginal 45 38 8 4 4 0 1 84 9 564

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 47 23 6 18 6 0 0 70 24 17
2017 Non-Aboriginal 49 36 7 5 3 0 0 85 8 368
2014 Aboriginal 46 39 8 4 4 0 0 85 8 26
2014 Non-Aboriginal 50 38 7 3 1 1 0 89 4 522

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 70 12 12 0 6 0 0 82 6 17
2017 Non-Aboriginal 50 30 8 7 4 0 1 81 11 366
2014 Aboriginal 38 31 7 20 0 0 4 72 21 26
2014 Non-Aboriginal 47 32 9 6 5 0 1 80 12 522
2011 Aboriginal 41 36 12 7 4 0 0 76 12 26
2011 Non-Aboriginal 37 36 12 10 4 0 2 73 14 662

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 39 12 30 0 6 0 13 59 7 17
2017 Non-Aboriginal 28 22 15 9 9 3 15 61 21 366
2014 Aboriginal 19 27 15 8 16 0 15 54 28 26
2014 Non-Aboriginal 34 23 10 9 7 2 14 68 19 522
2011 Aboriginal 14 34 4 7 8 4 30 72 23 26
2011 Non-Aboriginal 25 21 10 10 13 2 19 58 29 661
2008 Aboriginal 33 29 5 0 5 10 19 87 7 21
2008 Non-Aboriginal 32 22 8 12 11 2 13 64 27 561

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 37 0 6 18 0 0 76 24 17
2017 Non-Aboriginal 38 40 12 6 3 0 0 79 9 369
2014 Aboriginal 49 20 12 16 4 0 0 69 19 26
2014 Non-Aboriginal 37 41 11 7 4 0 0 78 11 521
2011 Aboriginal 36 37 16 10 0 0 0 73 10 26
2011 Non-Aboriginal 33 41 12 9 5 0 0 74 14 663
2008 Aboriginal 43 33 14 10 0 0 0 76 10 21
2008 Non-Aboriginal 38 43 9 6 4 0 0 81 10 560

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 39 25 0 24 12 0 0 65 35 17
2017 Non-Aboriginal 37 34 14 10 5 0 0 71 15 369
2014 Aboriginal 45 27 15 8 4 0 0 73 12 26
2014 Non-Aboriginal 32 37 11 9 10 1 0 70 19 522
2011 Aboriginal 34 31 11 12 12 0 0 64 25 26
2011 Non-Aboriginal 24 35 16 15 9 0 0 59 24 664

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 29 30 11 24 6 0 0 59 30 17
2017 Non-Aboriginal 30 38 12 14 5 0 0 69 19 368

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 59 23 12 6 0 0 0 82 6 17
2017 Non-Aboriginal 43 39 10 6 3 0 0 81 9 369
2014 Aboriginal 65 19 12 4 0 0 0 84 4 26
2014 Non-Aboriginal 46 37 8 4 5 1 0 84 9 522
2011 Aboriginal 55 30 8 7 0 0 0 86 7 26
2011 Non-Aboriginal 42 38 11 6 3 0 0 80 9 663
2008 Aboriginal 52 33 14 0 0 0 0 86 0 21
2008 Non-Aboriginal 47 37 7 4 4 0 0 85 8 562

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 24 0 12 18 0 0 70 30 17
2017 Non-Aboriginal 36 35 13 10 6 0 1 71 16 367

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 76 6 12 6 0 0 0 82 6 17
2017 Non-Aboriginal 52 38 7 2 0 0 0 90 3 369
2014 Aboriginal 81 4 15 0 0 0 0 85 0 26
2014 Non-Aboriginal 64 25 7 2 1 0 0 89 3 522
2011 Aboriginal 82 7 7 4 0 0 0 90 4 26
2011 Non-Aboriginal 55 33 8 3 1 0 0 88 3 664

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 52 24 0 6 18 0 0 76 24 17
2017 Non-Aboriginal 37 38 12 10 4 0 0 75 14 368
2014 Aboriginal 46 23 19 8 4 0 0 69 12 26
2014 Non-Aboriginal 28 42 13 10 7 0 1 70 17 522
2011 Aboriginal 20 27 29 11 12 0 0 47 24 26
2011 Non-Aboriginal 27 42 12 11 8 0 0 69 19 665

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 45 13 18 0 24 0 0 58 24 17
2017 Non-Aboriginal 44 31 12 8 4 0 0 76 12 369
2014 Aboriginal 42 43 11 4 0 0 0 85 4 26
2014 Non-Aboriginal 36 34 16 9 4 0 0 70 13 522

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 47 12 12 18 12 0 0 58 30 17
2017 Non-Aboriginal 40 34 13 9 4 0 0 74 13 369
2014 Aboriginal 50 19 11 20 0 0 0 68 20 26
2014 Non-Aboriginal 33 38 14 8 6 1 0 72 14 522
2011 Aboriginal 42 12 28 11 4 0 4 56 16 26
2011 Non-Aboriginal 30 41 13 11 5 0 0 71 16 666

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 39 37 6 12 6 0 0 76 18 17
2017 Non-Aboriginal 43 39 12 5 1 0 0 82 6 368
2014 Aboriginal 49 32 19 0 0 0 0 81 0 26
2014 Non-Aboriginal 41 40 10 5 3 0 0 82 8 522
2011 Aboriginal 47 23 16 7 7 0 0 70 15 26
2011 Non-Aboriginal 36 43 10 8 3 0 0 80 10 663
2008 Aboriginal 52 33 5 10 0 0 0 86 10 21
2008 Non-Aboriginal 42 42 7 6 3 0 0 84 9 562

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 23 30 30 12 6 0 0 53 18 17
2017 Non-Aboriginal 37 39 16 5 3 0 0 76 8 368
2014 Aboriginal 36 23 22 19 0 0 0 59 19 26
2014 Non-Aboriginal 37 38 15 7 2 0 0 75 9 521
2011 Aboriginal 23 37 27 4 8 0 0 60 12 26
2011 Non-Aboriginal 36 32 19 9 5 0 0 68 13 664
2008 Aboriginal 20 30 5 20 25 0 0 50 45 20
2008 Non-Aboriginal 25 31 20 14 10 0 0 56 25 564

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 26 35 23 12 5 0 0 16 61 17
2017 Non-Aboriginal 16 30 32 13 5 0 2 19 48 368
2014 Aboriginal 20 34 24 15 4 0 3 20 56 26
2014 Non-Aboriginal 13 34 31 13 6 1 2 19 48 522
2011 Aboriginal 14 44 23 19 0 0 0 19 58 26
2011 Non-Aboriginal 16 32 29 13 6 0 4 19 51 663
2008 Aboriginal 30 40 15 10 5 0 0 15 70 20
2008 Non-Aboriginal 20 34 30 11 3 1 2 14 55 561

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 49 12 6 22 6 5 0 30 64 17
2017 Non-Aboriginal 22 26 30 12 7 1 2 20 50 368
2014 Aboriginal 12 23 23 23 12 0 7 37 38 26
2014 Non-Aboriginal 17 24 32 14 8 3 3 23 43 521
2011 Aboriginal 15 39 24 15 8 0 0 23 53 26
2011 Non-Aboriginal 24 27 25 12 5 2 4 19 54 662
2008 Aboriginal 25 45 20 10 0 0 0 10 70 20
2008 Non-Aboriginal 24 32 22 13 6 2 2 20 58 561

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 37 29 17 16 0 0 0 16 66 17
2017 Non-Aboriginal 24 28 27 12 5 1 3 18 54 368
2014 Aboriginal 36 36 12 9 4 0 4 13 75 25
2014 Non-Aboriginal 30 29 23 11 4 2 2 16 61 522
2011 Aboriginal 46 26 8 12 4 0 4 17 75 26
2011 Non-Aboriginal 26 27 22 12 5 3 6 18 58 664
2008 Aboriginal 25 35 15 15 10 0 0 25 60 20
2008 Non-Aboriginal 25 27 24 12 6 2 4 19 55 560

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 24 25 18 24 10 0 0 33 49 17
2017 Non-Aboriginal 12 21 31 24 9 1 2 34 34 368
2014 Aboriginal 3 23 42 16 11 0 3 29 28 26
2014 Non-Aboriginal 12 16 38 22 9 1 2 32 29 520
2011 Aboriginal 23 23 28 15 7 0 4 23 48 26
2011 Non-Aboriginal 13 24 31 16 8 1 6 26 40 660
2008 Aboriginal 35 20 25 5 15 0 0 20 55 20
2008 Non-Aboriginal 23 28 27 12 6 1 3 19 53 558

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 48 18 12 10 0 5 7 12 75 17
2017 Non-Aboriginal 19 24 29 14 9 1 4 24 46 366
2014 Aboriginal 39 19 22 8 4 4 3 13 63 26
2014 Non-Aboriginal 22 27 26 16 6 1 3 23 51 521
2011 Aboriginal 45 20 25 7 3 0 0 10 65 26
2011 Non-Aboriginal 22 25 26 13 7 1 6 22 50 664
2008 Aboriginal 45 25 5 15 5 5 0 21 74 20
2008 Non-Aboriginal 23 27 26 13 7 2 3 21 52 558

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 43 6 30 10 6 5 0 17 51 17
2017 Non-Aboriginal 22 27 24 15 6 3 2 22 52 368
2014 Aboriginal 12 12 35 27 12 0 3 40 25 26
2014 Non-Aboriginal 16 21 25 23 8 3 4 34 39 521
2011 Aboriginal 34 11 24 27 0 0 4 28 47 26
2011 Non-Aboriginal 24 25 24 13 6 4 4 21 53 660
2008 Aboriginal 29 29 29 10 5 0 0 14 57 21
2008 Non-Aboriginal 28 26 23 11 6 2 4 18 58 561

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 30 18 22 0 0 0 22 60 17
2017 Non-Aboriginal 21 22 32 13 7 2 2 21 45 366
2014 Aboriginal 23 30 36 0 4 4 3 4 58 26
2014 Non-Aboriginal 21 27 30 11 6 3 3 17 51 521
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 76 18 6 0 0 0 0 94 0 17
2017 Non-Aboriginal 70 24 2 2 1 0 0 94 4 369
2014 Aboriginal 58 15 12 4 4 4 3 79 9 26
2014 Non-Aboriginal 74 17 4 3 1 0 1 92 4 522
2011 Aboriginal 73 11 0 12 0 0 4 88 12 26
2011 Non-Aboriginal 67 23 4 3 2 0 1 91 5 664
2008 Aboriginal 57 24 0 14 5 0 0 81 19 21
2008 Non-Aboriginal 64 24 4 5 2 0 1 90 6 563

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 6 19 6 12 5 6 58 20 17
2017 Non-Aboriginal 35 31 12 10 5 2 3 70 17 369
2014 Aboriginal 42 19 16 12 8 0 3 63 20 26
2014 Non-Aboriginal 36 28 13 9 7 3 5 69 17 522

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 47 23 18 0 12 0 0 70 12 17
2017 Non-Aboriginal 54 25 7 9 3 0 1 81 12 369
2014 Aboriginal 49 23 12 8 4 0 3 75 12 26
2014 Non-Aboriginal 52 28 8 5 6 0 0 80 12 521

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 45 31 6 12 6 0 0 76 18 17
2017 Non-Aboriginal 41 34 11 9 2 2 1 77 12 368
2014 Aboriginal 46 30 16 0 0 4 3 83 0 26
2014 Non-Aboriginal 36 41 10 6 4 1 1 79 11 522
2011 Aboriginal 36 34 10 19 0 0 0 70 19 26
2011 Non-Aboriginal 28 40 11 13 6 1 0 69 20 666
2008 Aboriginal 43 33 19 0 0 5 0 80 0 21
2008 Non-Aboriginal 29 41 13 11 5 1 1 71 16 562

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 33 31 24 12 0 0 0 64 12 17
2017 Non-Aboriginal 33 29 15 10 5 7 2 68 16 369
2014 Aboriginal 38 31 0 8 4 16 3 85 15 26
2014 Non-Aboriginal 34 29 15 8 5 7 2 69 15 521
2011 Aboriginal 31 47 4 18 0 0 0 78 18 26
2011 Non-Aboriginal 28 26 14 16 10 6 0 58 27 664
2008 Aboriginal 33 29 10 19 0 10 0 68 21 21
2008 Non-Aboriginal 30 32 13 12 6 7 1 67 19 562

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 12 12 13 12 28 0 48 35 17
2017 Non-Aboriginal 15 25 17 18 7 15 3 49 30 367
2014 Aboriginal 23 14 16 8 20 16 3 46 34 26
2014 Non-Aboriginal 15 23 18 15 12 13 4 46 32 520

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 64 12 6 0 18 0 0 76 18 17
2017 Non-Aboriginal 53 35 6 4 2 0 0 88 6 369
2014 Aboriginal 53 27 16 0 0 0 3 83 0 26
2014 Non-Aboriginal 51 35 7 5 3 0 0 86 8 520
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 64 6 6 6 18 0 0 70 24 17
2017 Non-Aboriginal 44 30 13 7 3 1 2 76 11 369
2014 Aboriginal 46 27 12 8 4 0 3 75 12 26
2014 Non-Aboriginal 42 36 8 6 6 1 1 80 12 521
2011 Aboriginal 26 46 12 16 0 0 0 72 16 26
2011 Non-Aboriginal 33 37 13 10 6 1 0 71 16 663
2008 Aboriginal 24 33 29 5 5 5 0 60 10 21
2008 Non-Aboriginal 35 32 12 11 8 1 1 69 20 564

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 34 54 0 6 6 0 0 88 12 17
2017 Non-Aboriginal 50 27 12 6 2 2 1 80 8 369
2014 Aboriginal 58 19 16 0 0 4 3 83 0 26
2014 Non-Aboriginal 48 31 10 4 5 3 0 82 9 522
2011 Aboriginal 29 43 16 4 4 4 0 75 8 26
2011 Non-Aboriginal 38 32 15 7 5 2 1 72 12 662
2008 Aboriginal 19 29 14 5 10 19 5 63 19 21
2008 Non-Aboriginal 40 30 13 7 7 3 0 71 15 564

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 47 23 12 6 12 0 0 70 18 17
2017 Non-Aboriginal 47 32 9 8 2 1 1 80 11 368
2014 Aboriginal 54 23 12 4 0 4 3 83 4 26
2014 Non-Aboriginal 47 31 9 6 5 0 0 79 12 522
2011 Aboriginal 45 23 12 12 7 0 0 69 19 26
2011 Non-Aboriginal 36 37 13 10 5 0 0 73 15 664
2008 Aboriginal 24 43 14 10 5 5 0 70 15 21
2008 Non-Aboriginal 40 31 12 9 6 1 0 72 16 563

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 88 6 6 0 0 0 0 94 0 17
2017 Non-Aboriginal 81 16 2 0 1 0 0 98 1 369
2014 Aboriginal 85 12 0 0 0 0 3 100 0 26
2014 Non-Aboriginal 80 14 2 2 1 0 1 95 3 522
2011 Aboriginal 80 8 4 4 4 0 0 89 8 26
2011 Non-Aboriginal 82 14 2 1 1 0 1 96 2 662
2008 Aboriginal 71 24 0 5 0 0 0 95 5 21
2008 Non-Aboriginal 81 11 2 3 1 0 2 94 4 562

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 71 17 6 0 0 0 6 94 0 17
2017 Non-Aboriginal 54 25 8 5 4 2 3 83 9 369
2014 Aboriginal 54 22 0 4 12 4 3 82 18 26
2014 Non-Aboriginal 53 23 7 4 4 3 6 83 8 522
2011 Aboriginal 30 23 15 4 12 4 12 64 18 26
2011 Non-Aboriginal 34 26 13 9 7 3 8 68 18 666

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 76 18 0 0 0 6 0 100 0 17
2017 Non-Aboriginal 60 26 8 3 3 0 1 87 6 368

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 82 6 6 0 0 6 0 94 0 17
2017 Non-Aboriginal 59 26 8 4 2 1 1 86 6 369

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 52 42 0 0 0 6 0 100 0 17
2017 Non-Aboriginal 55 23 10 7 3 1 1 80 10 367
2014 Aboriginal 57 28 4 4 0 4 3 92 4 26
2014 Non-Aboriginal 54 28 8 4 5 1 1 83 9 522
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 37 27 11 8 5 5 7 73 15 112
2014 Aboriginal 27 28 9 9 0 9 18 74 13 11
2014 Non-Aboriginal 30 33 15 11 5 1 6 67 16 137

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 24 6 13 12 5 0 67 27 17
2017 Non-Aboriginal 27 38 15 10 5 5 0 69 16 369
2014 Aboriginal 45 24 20 4 0 4 3 74 4 26
2014 Non-Aboriginal 29 34 17 8 6 6 0 67 15 522
2011 Aboriginal 34 15 20 8 16 8 0 53 25 26
2011 Non-Aboriginal 15 28 20 15 12 10 1 48 30 661

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 24 18 13 18 5 0 49 33 17
2017 Non-Aboriginal 22 35 15 15 9 3 1 59 25 369
2014 Aboriginal 38 31 16 4 8 0 3 71 12 26
2014 Non-Aboriginal 25 34 17 13 8 3 0 61 21 522
2011 Aboriginal 24 13 32 16 11 4 0 38 28 26
2011 Non-Aboriginal 16 30 20 16 14 4 0 48 31 662
2008 Aboriginal 14 14 24 10 38 0 0 29 48 21
2008 Non-Aboriginal 17 27 20 17 17 3 0 45 35 563

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 11 18 31 12 29 0 0 28 41 17
2017 Non-Aboriginal 16 26 23 19 11 5 0 44 32 369
2014 Aboriginal 15 39 24 8 12 0 3 55 21 26
2014 Non-Aboriginal 17 32 22 16 9 5 0 51 26 522
2011 Aboriginal 12 35 16 22 12 4 0 48 35 26
2011 Non-Aboriginal 10 28 24 20 12 6 0 40 34 664
2008 Aboriginal 5 24 29 10 33 0 0 29 43 21
2008 Non-Aboriginal 9 25 21 23 16 4 0 36 41 563

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 12 6 12 18 12 0 59 34 17
2017 Non-Aboriginal 21 29 17 17 8 8 0 54 27 369
2014 Aboriginal 37 28 8 12 4 8 3 73 18 26
2014 Non-Aboriginal 26 30 18 11 8 7 0 60 20 521
2011 Aboriginal 16 22 19 23 12 8 0 42 38 26
2011 Non-Aboriginal 15 33 16 16 12 9 0 52 30 662
2008 Aboriginal 24 19 14 19 24 0 0 43 43 21
2008 Non-Aboriginal 15 27 16 18 15 8 0 46 36 563

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 18 18 37 12 5 0 30 52 17
2017 Non-Aboriginal 17 35 19 14 10 5 0 55 25 368
2014 Aboriginal 23 23 24 15 12 0 3 47 28 26
2014 Non-Aboriginal 20 33 16 18 10 2 0 54 30 522
2011 Aboriginal 8 38 24 19 4 8 0 50 24 26
2011 Non-Aboriginal 15 32 19 19 12 2 0 49 31 663
2008 Aboriginal 20 30 10 5 35 0 0 50 40 20
2008 Non-Aboriginal 15 32 15 21 14 2 0 49 36 562
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 37 6 6 6 5 0 81 13 17
2017 Non-Aboriginal 24 42 17 9 7 1 0 66 16 368
2014 Aboriginal 46 34 12 4 0 0 3 83 4 26
2014 Non-Aboriginal 30 45 13 8 3 1 0 75 11 521
2011 Aboriginal 37 30 17 8 8 0 0 67 16 26
2011 Non-Aboriginal 29 41 12 11 5 1 0 71 16 660

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 25 24 0 0 5 0 75 0 17
2017 Non-Aboriginal 31 47 13 2 1 5 1 83 3 368
2014 Aboriginal 46 19 19 4 4 8 0 71 9 26
2014 Non-Aboriginal 30 43 15 2 1 5 2 80 4 522
2011 Aboriginal 28 53 12 0 4 4 0 84 4 26
2011 Non-Aboriginal 26 41 17 6 3 5 2 72 10 664

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 26 18 6 5 0 0 71 11 17
2017 Non-Aboriginal 39 38 8 7 4 3 1 80 12 368
2014 Aboriginal 65 12 15 4 0 4 0 80 4 26
2014 Non-Aboriginal 46 35 8 7 2 2 1 83 9 521
2011 Aboriginal 32 26 19 14 8 0 0 59 22 26
2011 Non-Aboriginal 26 32 12 14 9 5 1 62 25 664
2008 Aboriginal 38 43 0 10 10 0 0 81 19 21
2008 Non-Aboriginal 35 29 11 10 8 6 1 69 19 563

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 43 6 12 11 6 0 69 24 17
2017 Non-Aboriginal 26 35 18 12 3 6 1 65 16 369
2014 Aboriginal 37 32 11 11 4 4 0 72 16 26
2014 Non-Aboriginal 35 36 12 7 3 6 1 76 11 522
2011 Aboriginal 24 19 30 11 11 4 0 45 23 26
2011 Non-Aboriginal 17 27 21 15 10 8 2 48 28 664

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 16 13 12 12 30 17 0 35 51 17
2017 Non-Aboriginal 17 25 18 11 12 13 4 51 28 369
2014 Aboriginal 22 0 27 20 24 3 4 24 47 26
2014 Non-Aboriginal 19 21 20 13 12 11 4 48 29 522
2011 Aboriginal 4 23 23 16 15 11 8 33 39 26
2011 Non-Aboriginal 10 15 18 19 17 16 6 32 45 663

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 70 12 18 0 0 0 0 82 0 17
2017 Non-Aboriginal 58 31 4 4 1 0 1 91 5 369
2014 Aboriginal 62 23 16 0 0 0 0 84 0 26
2014 Non-Aboriginal 53 29 8 5 2 2 2 84 8 522

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 70 18 12 0 0 0 0 88 0 17
2017 Non-Aboriginal 68 22 4 3 1 2 1 92 4 369
2014 Aboriginal 74 15 11 0 0 0 0 89 0 26
2014 Non-Aboriginal 63 26 4 2 2 2 1 92 4 519
2011 Aboriginal 66 19 11 4 0 0 0 86 4 26
2011 Non-Aboriginal 62 27 5 2 1 1 2 92 3 666
2008 Aboriginal 62 19 14 5 0 0 0 81 5 21
2008 Non-Aboriginal 58 28 6 3 3 0 3 88 6 563

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 24 36 12 12 12 5 0 62 25 17
2017 Non-Aboriginal 32 34 14 11 6 4 0 68 17 367
2014 Aboriginal 23 36 23 3 16 0 0 58 19 26
2014 Non-Aboriginal 24 37 18 10 6 4 0 64 17 522
2011 Aboriginal 16 34 19 23 4 4 0 51 29 26
2011 Non-Aboriginal 22 30 19 16 10 1 1 53 27 663
2008 Aboriginal 29 29 19 10 10 5 0 60 20 21
2008 Non-Aboriginal 21 37 17 13 9 2 1 60 22 563

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 13 25 12 19 25 5 0 40 47 16
2017 Non-Aboriginal 18 23 15 17 17 4 6 45 38 369
2014 Aboriginal 26 12 15 19 28 0 0 38 47 26
2014 Non-Aboriginal 12 20 15 21 22 4 6 36 48 522
2011 Aboriginal 8 22 8 23 31 4 4 32 59 26
2011 Non-Aboriginal 12 17 16 25 25 2 3 31 53 665
2008 Aboriginal 19 24 10 14 29 0 5 45 45 21
2008 Non-Aboriginal 16 28 14 18 18 3 3 47 38 560

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 28 19 24 12 12 5 0 49 25 17
2017 Non-Aboriginal 27 36 20 8 6 3 1 65 14 368

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 47 18 18 0 6 11 0 73 7 17
2017 Non-Aboriginal 44 39 10 3 0 4 0 86 4 367
2014 Aboriginal 54 27 19 0 0 0 0 81 0 26
2014 Non-Aboriginal 41 35 12 2 2 8 0 83 4 521

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 19 6 12 12 5 0 68 25 17
2017 Non-Aboriginal 46 38 8 5 2 1 0 85 7 369
2014 Aboriginal 50 26 16 0 4 0 3 80 4 26
2014 Non-Aboriginal 43 40 8 3 2 3 0 85 6 522
2011 Aboriginal 26 34 16 11 4 8 0 65 17 26
2011 Non-Aboriginal 29 38 17 7 4 5 0 71 11 662

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 58 12 18 0 12 0 0 70 12 17
2017 Non-Aboriginal 48 36 7 6 2 0 0 85 8 369
2014 Aboriginal 49 28 15 0 8 0 0 77 8 26
2014 Non-Aboriginal 50 36 9 3 2 0 0 86 5 522
2011 Aboriginal 30 54 4 0 12 0 0 84 12 26
2011 Non-Aboriginal 33 38 15 8 5 1 0 72 13 661
2008 Aboriginal 29 24 19 14 14 0 0 52 29 21
2008 Non-Aboriginal 32 39 13 10 7 0 0 70 17 558

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 19 24 6 24 5 0 43 32 17
2017 Non-Aboriginal 26 34 19 11 8 1 0 61 20 368
2014 Aboriginal 30 19 27 4 12 4 4 53 17 26
2014 Non-Aboriginal 23 35 19 12 9 2 0 59 21 522
2011 Aboriginal 16 27 27 7 19 4 0 44 28 26
2011 Non-Aboriginal 15 24 25 19 16 1 0 40 35 661

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 36 12 18 12 0 0 58 30 17
2017 Non-Aboriginal 26 38 18 12 5 0 1 65 17 369
2014 Aboriginal 42 12 19 8 12 0 8 58 21 26
2014 Non-Aboriginal 26 39 16 12 6 1 0 65 18 522
2011 Aboriginal 16 30 32 7 15 0 0 45 22 26
2011 Non-Aboriginal 17 30 22 19 11 0 0 48 30 662
2008 Aboriginal 29 14 29 10 19 0 0 43 29 21
2008 Non-Aboriginal 21 31 20 17 11 1 0 53 28 563

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 16 31 30 12 11 0 0 47 23 17
2017 Non-Aboriginal 26 27 14 18 9 4 2 57 28 369
2014 Aboriginal 34 22 15 4 12 12 0 65 18 26
2014 Non-Aboriginal 24 26 20 12 12 5 1 54 25 522
2011 Aboriginal 23 26 4 12 31 4 0 51 45 26
2011 Non-Aboriginal 17 23 20 18 17 5 1 42 37 662
2008 Aboriginal 19 10 29 19 14 10 0 32 37 21
2008 Non-Aboriginal 21 24 19 15 16 5 0 48 32 563
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Aboriginal 54 28 18 17
2017 Non-Aboriginal 40 29 31 369
2014 Aboriginal 24 33 43 26
2014 Non-Aboriginal 38 25 37 522
2011 Aboriginal 60 16 24 26
2011 Non-Aboriginal 43 24 33 662

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-Aboriginal 11 11 51 5 15 7 146
2014 Non-Aboriginal 11 18 52 4 9999 15 197
2011 Aboriginal 0 30 50 7 9999 12 16
2011 Non-Aboriginal 11 14 67 2 9999 5 296
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 16 84 368
2014 Aboriginal 35 65 26
2014 Non-Aboriginal 19 81 522

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 52 61
2014 Non-Aboriginal 38 98

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 69 61
2014 Non-Aboriginal 69 98

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 13 61
2014 Non-Aboriginal 12 98

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 61
2014 Non-Aboriginal 0 98

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 61

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 34 61
2014 Non-Aboriginal 27 99

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 38 61
2014 Non-Aboriginal 46 99

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 51 61
2014 Non-Aboriginal 50 99

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 44 61
2014 Non-Aboriginal 52 99

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 43 61
2014 Non-Aboriginal 26 99

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 40 61
2014 Non-Aboriginal 59 99

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 36 61
2014 Non-Aboriginal 33 99

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 61
2014 Non-Aboriginal 0 99

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 14 61
2014 Non-Aboriginal 10 99

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 55 61
2014 Non-Aboriginal 49 99

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 14 61
2014 Non-Aboriginal 26 99

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 16 61
2014 Non-Aboriginal 10 99

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 59 61
2014 Non-Aboriginal 57 99

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 36 61
2014 Non-Aboriginal 26 99

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 19 61
2014 Non-Aboriginal 20 99

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 18 61
2014 Non-Aboriginal 16 99

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 15 61
2014 Non-Aboriginal 10 99

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 13 61
2014 Non-Aboriginal 10 99

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 9 61
2014 Non-Aboriginal 14 99

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 20 61
2014 Non-Aboriginal 22 99

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 9 57
2014 Non-Aboriginal 13 93

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 18 57
2014 Non-Aboriginal 11 93

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 11 57
2014 Non-Aboriginal 15 93

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 23 57
2014 Non-Aboriginal 13 93

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 19 57
2014 Non-Aboriginal 13 93

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 12 57
2014 Non-Aboriginal 8 93

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 21 57
2014 Non-Aboriginal 15 93

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 44 57
2014 Non-Aboriginal 23 93

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 12 57
2014 Non-Aboriginal 20 93

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 53 57
2014 Non-Aboriginal 43 93

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 57

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 56 57
2014 Non-Aboriginal 44 93

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 9 57
2014 Non-Aboriginal 10 93

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 89 11 60

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 23 0 30 13 0 28 6 35 20 17
2017 Non-Aboriginal 17 17 17 6 6 31 6 54 19 369
2014 Aboriginal 11 15 24 16 16 11 7 32 39 26
2014 Non-Aboriginal 14 18 20 5 6 30 6 50 18 522

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 18 25 0 0 11 6 70 0 17
2017 Non-Aboriginal 30 34 13 5 4 13 1 74 11 367
2014 Aboriginal 22 31 15 8 16 4 3 58 26 26
2014 Non-Aboriginal 26 34 20 3 4 12 1 69 8 522
2011 Aboriginal 19 30 16 20 4 11 0 55 26 26
2011 Non-Aboriginal 20 31 20 8 5 14 0 61 16 662
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 35 11 18 0 12 0 24 61 16 17
2017 Non-Aboriginal 23 36 12 6 2 3 18 74 10 369
2014 Aboriginal 26 36 11 4 0 0 23 80 5 26
2014 Non-Aboriginal 19 40 12 5 3 3 19 75 10 521
2011 Aboriginal 27 18 11 8 11 0 26 60 25 26
2011 Non-Aboriginal 19 42 11 11 3 2 12 71 16 664
2008 Aboriginal 10 48 5 5 5 0 29 80 13 21
2008 Non-Aboriginal 19 39 10 10 4 3 15 71 17 563

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 6 10 42 0 0 19 24 27 0 17
2017 Non-Aboriginal 9 17 23 4 3 25 20 47 12 367
2014 Aboriginal 15 4 15 0 8 31 26 45 20 26
2014 Non-Aboriginal 8 15 17 5 4 30 22 47 18 521
2011 Aboriginal 5 27 8 12 0 32 17 62 23 25
2011 Non-Aboriginal 5 15 22 10 5 28 14 36 26 663

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 19 30 0 6 5 11 58 7 17
2017 Non-Aboriginal 36 24 10 2 1 9 17 81 5 369
2014 Aboriginal 42 28 0 0 4 4 22 95 5 26
2014 Non-Aboriginal 29 29 10 3 1 9 19 81 5 521
2011 Aboriginal 22 22 4 4 4 27 17 78 14 26
2011 Non-Aboriginal 28 31 12 4 3 9 12 75 9 663
2008 Aboriginal 19 33 5 5 0 10 29 85 8 21
2008 Non-Aboriginal 25 30 11 5 2 12 14 75 11 564

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 41 12 25 6 0 5 11 63 7 17
2017 Non-Aboriginal 31 23 13 2 1 12 17 77 5 365
2014 Aboriginal 35 20 8 0 0 16 22 88 0 26
2014 Non-Aboriginal 24 27 12 2 1 15 19 77 5 521
2011 Aboriginal 23 20 11 13 0 16 18 64 19 25
2011 Non-Aboriginal 21 29 15 7 3 13 12 67 12 664
2008 Aboriginal 14 19 10 19 5 5 29 50 36 21
2008 Non-Aboriginal 26 27 14 8 3 8 13 67 15 562
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 7 93 369
2014 Non-Aboriginal 7 93 521

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 40 24
2014 Non-Aboriginal 26 35

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 75 24
2014 Non-Aboriginal 83 35

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 24
2014 Non-Aboriginal 0 35

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 24

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 24
2014 Non-Aboriginal 0 35

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 21 24

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 33 24
2014 Non-Aboriginal 22 35

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 29 24
2014 Non-Aboriginal 20 35

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 24

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 24

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 24

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 21 24
2014 Non-Aboriginal 22 35

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 24

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 25 24

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 24

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 55 24
2014 Non-Aboriginal 40 35

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 24

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 24

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 41 24
2014 Non-Aboriginal 41 35

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 24

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 24

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 24

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 24

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 28 24

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 29 24

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 57 24
2014 Non-Aboriginal 23 33

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 21 24
2014 Non-Aboriginal 23 33

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 59 24
2014 Non-Aboriginal 47 33

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 24

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 53 24
2014 Non-Aboriginal 62 33

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 93 7 24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 17 0 42 0 0 36 6 29 0 17
2017 Non-Aboriginal 18 14 20 2 2 38 5 57 8 369
2014 Aboriginal 22 0 24 0 8 39 8 41 15 26
2014 Non-Aboriginal 15 15 18 3 3 36 10 56 11 522

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 34 25 18 6 0 11 6 71 7 17
2017 Non-Aboriginal 34 31 13 2 2 17 1 79 4 369
2014 Aboriginal 34 15 12 0 8 31 0 71 12 26
2014 Non-Aboriginal 29 29 18 2 2 18 2 73 5 522
2011 Aboriginal 30 27 16 4 0 23 0 74 5 26
2011 Non-Aboriginal 27 31 18 5 2 17 0 70 9 666
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 41 0 22 0 31 0 6 43 33 17
2017 Non-Aboriginal 24 26 18 11 18 0 3 51 30 368

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 11 34 12 31 12 0 0 45 43 17
2017 Non-Aboriginal 20 24 30 14 10 0 1 44 25 369

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 27 18 31 12 12 0 0 45 24 17
2017 Non-Aboriginal 19 30 25 15 9 0 1 50 24 368

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 11 16 12 25 36 0 0 27 61 17
2017 Non-Aboriginal 15 22 24 21 16 0 2 38 37 369

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 41 28 6 13 0 0 12 78 15 17
2017 Non-Aboriginal 41 23 20 7 2 1 7 69 9 366

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 12 30 33 13 13 0 0 41 25 16
2017 Non-Aboriginal 32 30 18 11 8 0 2 63 18 369

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 18 24 40 6 12 0 0 42 18 16
2017 Non-Aboriginal 30 30 18 15 6 1 1 61 21 368

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 11 18 44 14 13 0 0 29 27 16
2017 Non-Aboriginal 18 28 26 14 13 0 1 46 28 368

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 17 24 25 8 26 0 0 41 33 16
2017 Non-Aboriginal 22 27 21 19 10 0 1 50 29 368

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 30 13 6 21 0 0 61 27 16
2017 Non-Aboriginal 30 30 20 9 8 1 2 62 17 367

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 59 12 11 18 0 0 0 71 18 17
2017 Non-Aboriginal 59 21 10 4 4 0 2 81 9 367

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 82 12 0 6 0 0 0 94 6 17
2017 Non-Aboriginal 74 10 4 4 2 1 5 90 6 369

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 64 12 6 12 6 0 0 76 18 17
2017 Non-Aboriginal 60 23 8 4 1 0 3 86 5 369

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 64 18 0 6 12 0 0 82 18 17
2017 Non-Aboriginal 63 17 9 5 4 0 3 82 9 368

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 69 6 7 0 0 0 18 91 0 17
2017 Non-Aboriginal 60 13 5 2 0 0 20 91 2 368

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 87 6 0 0 0 0 6 100 0 16
2017 Non-Aboriginal 71 15 4 0 0 1 8 95 1 368

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 76 0 6 0 6 6 6 86 7 17
2017 Non-Aboriginal 63 15 9 3 4 1 6 83 7 369

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 35 30 24 5 6 0 0 65 11 17
2017 Non-Aboriginal 54 26 9 4 2 0 5 84 6 369

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 16 17 19 36 12 0 0 33 48 17
2017 Non-Aboriginal 13 30 35 14 7 1 0 43 21 368

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 18 36 19 16 12 0 0 27 54 17
2017 Non-Aboriginal 7 20 36 23 13 0 1 36 27 368

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 31 12 6 6 5 0 75 13 17
2017 Non-Aboriginal 34 41 14 4 4 3 0 77 8 368

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 24 24 19 18 5 0 36 39 17
2017 Non-Aboriginal 22 41 13 10 11 2 0 65 22 367
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 17 83 368
2014 Aboriginal 22 78 26
2014 Non-Aboriginal 16 84 521

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 83 17 64
2014 Non-Aboriginal 85 15 82

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 44 41 5 8 2 0 0 85 10 54
2014 Non-Aboriginal 58 27 2 12 1 0 0 85 13 70
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 47 6 12 0 36 0 0 47 53 17
2017 Non-Aboriginal 34 23 19 9 13 3 1 35 65 369

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 30 231

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 34 231

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 23 231

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 36 231

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 12 231

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 48 231

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Non-Aboriginal 6 47 23 8 4 13 221

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 12 26 17 16 17 1 10 43 38 231

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 2 11 14 21 41 2 9 14 70 232
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