2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	44	4	15	2	79	17	109
2017	Female gender	42	44	5	7	3	86	10	271
2014	Male gender	26	56	6	11	1	82	12	189
2014	Female gender	38	45	4	9	3	83	12	353
2011	Male gender	31	40	7	16	6	71	22	206
2011	Female gender	25	52	8	11	4	77	15	429
2008	Male gender	38	43	7	9	4	81	13	176
2008	Female gender	41	44	4	9	2	85	11	393

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	23	12	8	2	2	0	78	10	109
2017	Female gender	68	24	5	1	1	0	0	92	2	271
2014	Male gender	55	29	8	6	2	0	1	84	7	189
2014	Female gender	63	29	4	2	1	0	0	92	4	353
2011	Male gender	58	27	6	7	2	0	0	85	9	206
2011	Female gender	61	28	4	5	2	1	0	89	7	428
2008	Male gender	57	26	6	5	5	0	1	84	9	174
2008	Female gender	63	27	3	5	1	0	0	91	6	392

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	53	29	5	9	3	1	83	12	109
2017	Female gender	59	28	6	6	1	0	86	7	271
2014	Male gender	52	26	10	9	2	0	79	11	189
2014	Female gender	53	27	7	10	3	0	80	13	353
2011	Male gender	54	27	7	10	2	0	81	12	206
2011	Female gender	54	28	6	8	3	1	83	11	429
2008	Male gender	52	26	9	7	5	0	78	13	176
2008	Female gender	51	29	5	10	3	1	81	14	393

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	42	33	8	11	5	0	75	16	109
2017	Female gender	47	38	5	7	4	0	84	11	270
2014	Male gender	39	43	6	7	4	0	82	12	189
2014	Female gender	47	35	5	9	4	0	82	12	353
2011	Male gender	42	37	10	7	3	0	79	11	206
2011	Female gender	41	36	9	10	4	1	77	14	429

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	38	11	11	6	0	1	71	17	109
2017	Female gender	34	39	14	8	4	0	1	73	13	270
2014	Male gender	30	43	12	11	3	1	1	74	14	189
2014	Female gender	32	40	13	11	4	0	0	72	15	353
2011	Male gender	25	30	24	12	8	0	2	55	20	206
2011	Female gender	30	37	15	12	6	0	0	67	18	429
2008	Male gender	25	41	20	5	7	0	2	67	12	176
2008	Female gender	30	37	14	11	5	0	3	69	16	393

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	48	32	9	7	5	0	79	12	109
2017	Female gender	45	38	8	7	2	0	83	9	270
2014	Male gender	48	30	14	5	4	0	78	8	188
2014	Female gender	41	37	9	9	4	0	78	13	353
2011	Male gender	39	37	9	10	5	0	77	14	206
2011	Female gender	40	37	12	8	4	0	76	12	429
2008	Male gender	43	34	10	6	8	0	77	14	176
2008	Female gender	39	40	10	7	4	1	79	10	393

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	33	7	8	5	0	80	12	109
2017	Female gender	54	31	8	6	2	0	85	8	270
2014	Male gender	50	30	11	5	4	0	80	10	189
2014	Female gender	48	33	8	7	4	0	81	11	352
2011	Male gender	42	38	8	8	5	0	80	12	205
2011	Female gender	48	35	7	5	4	0	84	8	429
2008	Male gender	48	35	9	3	5	0	84	8	176
2008	Female gender	44	40	7	5	4	1	84	9	393

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	48	34	8	6	3	1	82	9	109
2017	Female gender	50	35	7	5	3	0	85	8	270
2014	Male gender	52	39	5	3	1	0	91	4	189
2014	Female gender	49	37	8	3	2	1	87	5	353

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	31	11	6	5	0	78	11	109
2017	Female gender	54	29	7	6	4	1	83	10	268
2014	Male gender	42	36	8	7	5	2	79	12	189
2014	Female gender	49	30	9	6	5	1	80	11	353
2011	Male gender	34	38	13	6	6	3	74	12	206
2011	Female gender	36	36	12	12	3	1	73	16	425

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	21	19	8	9	3	17	54	22	109
2017	Female gender	32	23	13	8	8	3	14	65	19	268
2014	Male gender	34	24	11	6	8	1	15	69	18	189
2014	Female gender	34	23	10	11	7	2	14	67	20	353
2011	Male gender	24	23	10	8	13	2	21	61	27	206
2011	Female gender	25	21	9	12	12	2	19	58	30	424
2008	Male gender	33	18	7	10	13	3	16	64	28	175
2008	Female gender	32	24	8	12	10	2	12	65	26	391

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	40	10	5	6	80	10	109
2017	Female gender	39	40	12	7	3	78	9	271
2014	Male gender	40	37	12	9	3	77	11	188
2014	Female gender	37	41	10	7	4	79	11	353
2011	Male gender	33	43	10	9	6	75	15	206
2011	Female gender	32	41	13	8	5	73	14	426
2008	Male gender	34	45	10	6	5	79	11	175
2008	Female gender	40	42	8	6	4	82	10	390

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	35	16	10	7	0	0	66	17	109
2017	Female gender	39	36	11	10	4	0	0	75	14	271
2014	Male gender	32	39	10	7	11	1	1	72	18	189
2014	Female gender	34	36	12	10	8	1	0	70	18	353
2011	Male gender	28	26	18	17	11	0	0	54	28	206
2011	Female gender	22	39	16	16	8	0	0	61	23	427

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	44	15	10	7	0	0	68	17	109
2017	Female gender	34	36	10	17	4	0	0	70	20	270

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	48	32	10	8	1	0	0	81	9	109
2017	Female gender	41	40	10	6	3	1	0	81	9	271
2014	Male gender	43	39	8	5	4	0	1	83	9	189
2014	Female gender	49	34	8	4	4	1	0	84	8	353
2011	Male gender	41	35	11	7	5	0	0	76	13	205
2011	Female gender	41	39	11	6	2	0	0	81	8	427
2008	Male gender	44	38	8	5	6	0	0	82	10	176
2008	Female gender	48	37	7	4	3	0	0	86	7	391

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	35	10	14	9	0	0	67	24	109
2017	Female gender	38	36	13	7	6	0	1	74	13	269

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	53	35	9	3	0	0	89	3	109
2017	Female gender	53	37	8	2	0	0	90	3	271
2014	Male gender	63	28	7	0	2	1	91	2	189
2014	Female gender	66	22	8	3	1	0	89	4	353
2011	Male gender	52	34	9	3	1	1	87	4	206
2011	Female gender	58	32	7	3	0	0	90	3	427

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	43	6	13	5	0	76	17	109
2017	Female gender	40	35	12	9	4	0	75	13	270
2014	Male gender	30	45	11	7	7	1	75	14	189
2014	Female gender	29	38	14	11	7	1	68	18	353
2011	Male gender	26	42	13	10	10	0	68	19	205
2011	Female gender	26	42	12	11	7	1	69	19	429

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	33	11	7	7	1	0	74	15	109
2017	Female gender	47	29	13	7	4	0	0	76	11	271
2014	Male gender	41	32	16	7	4	0	1	74	11	189
2014	Female gender	34	35	16	10	4	0	0	70	14	353

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	42	13	11	5	0	0	72	15	109
2017	Female gender	45	29	13	8	5	0	0	74	13	271
2014	Male gender	33	39	16	7	5	0	1	72	12	189
2014	Female gender	35	37	12	9	6	1	0	72	15	353
2011	Male gender	29	43	14	9	6	0	0	72	14	206
2011	Female gender	29	40	13	12	4	0	0	70	17	429

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	43	13	6	2	0	80	8	109
2017	Female gender	44	38	12	4	1	0	82	6	270
2014	Male gender	45	37	11	4	3	1	82	7	189
2014	Female gender	41	41	11	5	2	0	82	8	353
2011	Male gender	36	44	9	8	3	0	80	11	206
2011	Female gender	36	42	11	8	3	0	78	11	426
2008	Male gender	43	38	10	6	4	0	80	10	176
2008	Female gender	43	44	5	5	3	0	87	8	391

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	34	11	5	4	0	80	9	109
2017	Female gender	34	40	18	5	3	0	74	8	270
2014	Male gender	43	36	12	6	2	0	80	8	189
2014	Female gender	34	38	17	9	2	0	72	11	352
2011	Male gender	38	33	16	9	3	0	71	13	206
2011	Female gender	33	33	20	8	5	0	66	14	427
2008	Male gender	30	30	16	13	11	0	61	23	175
2008	Female gender	22	31	20	15	10	1	54	26	393

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	18	27	28	19	5	0	3	25	46	108
2017	Female gender	16	32	34	11	5	1	2	17	48	271
2014	Male gender	14	32	34	14	4	1	2	18	47	189
2014	Female gender	13	35	30	13	7	1	2	20	49	353
2011	Male gender	16	32	27	15	4	0	6	20	51	206
2011	Female gender	16	34	28	12	6	0	3	19	52	427
2008	Male gender	22	29	28	13	5	1	2	18	53	174
2008	Female gender	18	37	30	10	3	1	1	13	57	391

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	21	31	18	7	0	2	26	43	109
2017	Female gender	25	26	28	11	7	2	2	18	53	270
2014	Male gender	15	25	34	12	8	2	4	21	42	189
2014	Female gender	17	24	31	16	8	3	2	25	43	352
2011	Male gender	23	25	24	15	4	2	5	21	53	205
2011	Female gender	24	29	26	11	6	2	2	18	55	427
2008	Male gender	25	33	18	14	6	1	2	21	60	173
2008	Female gender	21	32	23	13	6	3	2	19	56	392

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	25	29	12	8	0	2	21	50	109
2017	Female gender	25	29	26	13	3	2	3	17	56	270
2014	Male gender	26	28	28	12	3	1	2	15	56	189
2014	Female gender	32	29	19	11	4	2	2	16	64	352
2011	Male gender	27	25	22	11	5	3	6	18	58	206
2011	Female gender	27	26	22	13	5	2	6	19	57	428
2008	Male gender	23	26	21	15	10	2	3	26	52	173
2008	Female gender	25	29	25	11	4	3	4	16	57	391

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	17	23	39	9	1	1	49	27	109
2017	Female gender	13	23	33	19	10	0	2	29	37	270
2014	Male gender	15	12	38	23	7	2	2	32	28	189
2014	Female gender	10	18	38	21	10	1	2	32	29	351
2011	Male gender	13	26	27	16	9	1	7	28	42	204
2011	Female gender	14	23	33	17	7	1	4	25	39	426
2008	Male gender	23	22	27	15	10	1	2	26	46	174
2008	Female gender	23	31	27	11	5	1	3	17	55	388

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	22	27	20	12	1	4	34	37	108
2017	Female gender	23	25	29	11	7	2	4	19	50	269
2014	Male gender	21	27	24	17	8	1	2	26	49	189
2014	Female gender	23	27	26	15	5	2	3	20	52	352
2011	Male gender	19	25	26	16	8	1	6	25	47	206
2011	Female gender	24	25	26	12	6	1	6	20	53	428
2008	Male gender	24	25	23	16	9	1	2	26	50	174
2008	Female gender	23	28	26	12	6	2	4	19	54	389

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	15	30	22	22	6	4	1	29	47	109
2017	Female gender	26	25	25	12	6	3	3	19	55	270
2014	Male gender	16	19	22	25	11	4	4	39	37	189
2014	Female gender	15	21	28	22	7	3	4	32	38	352
2011	Male gender	18	27	26	16	5	3	5	23	49	204
2011	Female gender	28	24	22	13	5	4	4	20	56	426
2008	Male gender	30	25	22	11	7	2	4	19	58	175
2008	Female gender	27	27	24	10	6	2	4	17	57	391

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	20	32	19	6	2	1	26	41	109
2017	Female gender	21	24	32	11	7	3	2	19	48	268
2014	Male gender	19	30	28	12	6	3	2	19	52	189
2014	Female gender	22	26	32	9	6	3	3	16	50	352

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	65	24	3	5	3	0	0	89	8	109
2017	Female gender	73	23	2	1	1	0	0	96	2	271
2014	Male gender	68	20	7	4	1	0	1	88	5	189
2014	Female gender	75	17	3	2	1	1	1	94	3	353
2011	Male gender	66	25	3	3	2	1	2	93	4	205
2011	Female gender	68	21	4	4	2	0	1	89	6	428
2008	Male gender	63	19	6	7	3	0	2	83	11	176
2008	Female gender	65	25	3	4	1	1	1	92	5	393

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	32	14	8	7	3	4	70	15	109
2017	Female gender	38	30	11	12	5	2	2	71	18	271
2014	Male gender	37	30	12	8	6	2	4	72	15	189
2014	Female gender	36	26	13	9	7	3	5	68	17	353

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	56	20	12	7	3	0	2	78	10	109
2017	Female gender	54	26	6	9	4	0	0	81	13	271
2014	Male gender	55	26	9	3	6	0	1	82	9	189
2014	Female gender	50	29	7	7	6	1	0	80	13	352

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	42	32	12	11	3	0	1	74	14	108
2017	Female gender	42	34	10	9	2	2	1	78	11	271
2014	Male gender	36	40	12	5	5	1	1	77	10	189
2014	Female gender	38	40	9	6	4	2	1	80	10	353
2011	Male gender	28	43	9	14	4	1	0	72	18	206
2011	Female gender	27	39	11	13	7	2	0	68	21	429
2008	Male gender	29	38	17	9	4	2	1	69	13	175
2008	Female gender	30	42	11	10	5	2	1	73	15	392

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	27	14	12	7	6	2	65	20	109
2017	Female gender	34	30	16	9	4	7	1	69	14	271
2014	Male gender	32	33	14	7	7	7	1	71	15	188
2014	Female gender	35	27	15	8	4	7	2	69	14	353
2011	Male gender	27	29	16	13	10	4	0	59	25	205
2011	Female gender	27	26	14	17	9	6	1	57	28	428
2008	Male gender	31	30	15	7	6	10	1	68	15	175
2008	Female gender	30	33	12	13	5	6	1	67	20	392

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	26	20	17	3	18	2	51	24	108
2017	Female gender	16	24	15	18	9	15	3	49	33	270
2014	Male gender	14	28	17	14	12	13	3	50	31	189
2014	Female gender	16	21	18	15	12	13	5	45	33	351

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	34	5	3	4	0	89	6	109
2017	Female gender	53	34	7	4	3	0	87	6	271
2014	Male gender	49	37	6	5	3	1	87	7	189
2014	Female gender	51	34	8	5	2	0	85	7	351

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	37	13	8	5	0	2	74	14	109
2017	Female gender	50	26	13	6	4	1	1	77	10	271
2014	Male gender	42	37	8	5	6	2	2	81	11	188
2014	Female gender	43	35	9	7	5	0	1	79	12	353
2011	Male gender	27	43	14	9	6	1	0	71	15	205
2011	Female gender	35	37	13	10	5	1	0	72	15	427
2008	Male gender	33	33	13	9	10	1	1	67	20	176
2008	Female gender	37	32	12	12	7	1	1	69	19	393

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	28	13	5	2	3	1	79	8	109
2017	Female gender	51	28	11	6	2	2	0	81	8	271
2014	Male gender	51	32	7	3	3	3	1	86	7	189
2014	Female gender	48	29	11	4	5	3	0	80	9	353
2011	Male gender	29	37	19	8	5	2	0	68	13	204
2011	Female gender	41	31	14	6	5	2	1	74	11	427
2008	Male gender	38	29	15	7	9	3	1	69	16	176
2008	Female gender	41	29	12	7	7	4	1	73	14	393

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	34	9	8	3	1	1	80	11	109
2017	Female gender	50	29	9	8	3	1	0	80	11	270
2014	Male gender	47	35	9	3	5	1	1	83	8	189
2014	Female gender	49	28	10	7	5	0	0	77	13	353
2011	Male gender	30	41	14	10	4	0	0	71	15	205
2011	Female gender	37	36	12	10	5	0	1	73	15	428
2008	Male gender	36	32	14	10	8	1	0	68	18	176
2008	Female gender	43	31	11	9	5	1	0	74	14	392

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	82	16	1	0	1	0	98	1	109
2017	Female gender	81	16	2	0	0	0	98	1	271
2014	Male gender	75	20	2	0	0	2	98	0	189
2014	Female gender	83	10	2	2	2	1	94	4	353
2011	Male gender	76	19	2	2	1	1	95	3	204
2011	Female gender	86	10	2	1	1	1	96	2	427
2008	Male gender	79	9	3	5	2	3	91	6	176
2008	Female gender	82	12	2	2	1	1	95	3	391

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	28	9	7	4	1	5	79	11	109
2017	Female gender	59	23	7	3	4	2	2	85	7	271
2014	Male gender	50	22	7	3	5	4	9	83	9	189
2014	Female gender	55	23	7	4	4	3	5	84	9	353
2011	Male gender	30	28	13	9	8	3	9	67	19	206
2011	Female gender	33	27	13	9	7	3	7	67	18	429

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	63	22	6	5	4	0	0	85	9	108
2017	Female gender	61	26	8	2	1	0	1	88	4	271

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	59	27	6	5	3	0	0	86	8	109
2017	Female gender	63	23	8	3	1	2	1	87	5	271

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	52	28	9	5	5	1	0	81	10	108
2017	Female gender	58	22	10	7	2	1	1	81	9	270
2014	Male gender	54	31	7	3	3	1	1	87	6	189
2014	Female gender	54	26	9	4	5	1	1	82	9	353

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	34	12	6	9	5	6	69	17	37
2017	Female gender	40	25	10	10	3	5	7	75	14	72
2014	Male gender	25	39	15	13	2	2	5	68	15	63
2014	Female gender	34	29	13	9	5	1	8	69	16	82

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	36	11	11	8	6	0	69	19	109
2017	Female gender	27	38	15	10	5	5	0	69	15	271
2014	Male gender	30	33	16	5	9	7	0	68	15	189
2014	Female gender	29	35	17	9	4	6	1	68	13	353
2011	Male gender	16	26	17	13	17	10	0	47	34	205
2011	Female gender	16	28	20	16	10	10	1	49	29	425

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	34	12	12	14	1	0	63	25	109
2017	Female gender	20	34	17	17	7	3	1	57	25	271
2014	Male gender	27	35	12	13	10	3	0	64	24	189
2014	Female gender	25	34	20	12	7	2	0	61	19	353
2011	Male gender	18	25	22	17	16	2	1	44	34	205
2011	Female gender	14	33	19	15	13	5	0	50	29	426
2008	Male gender	18	23	19	20	19	1	0	41	40	176
2008	Female gender	16	29	20	15	15	4	1	47	32	392

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	25	24	12	14	5	0	47	28	109
2017	Female gender	15	25	23	21	11	5	0	42	33	271
2014	Male gender	16	35	21	14	10	4	0	53	25	189
2014	Female gender	17	31	22	16	8	5	0	51	26	353
2011	Male gender	12	26	23	23	13	3	0	40	37	206
2011	Female gender	8	28	26	18	11	8	0	40	32	428
2008	Male gender	12	19	24	21	19	4	1	33	42	175
2008	Female gender	8	28	21	22	16	5	0	38	40	393

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	28	14	12	12	5	0	60	25	109
2017	Female gender	19	28	18	18	8	9	0	52	28	271
2014	Male gender	28	26	17	13	10	6	0	58	24	189
2014	Female gender	25	33	18	10	7	7	0	63	18	352
2011	Male gender	15	32	15	19	13	6	0	50	34	206
2011	Female gender	15	33	16	14	11	10	0	54	28	426
2008	Male gender	19	19	15	22	18	6	1	41	43	175
2008	Female gender	14	31	17	17	13	8	0	49	33	393

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	41	17	9	10	4	0	62	20	108
2017	Female gender	15	33	20	17	10	5	0	50	29	271
2014	Male gender	24	30	15	15	13	3	1	55	29	189
2014	Female gender	18	34	17	20	9	2	0	53	29	353
2011	Male gender	14	32	21	19	10	3	0	47	31	206
2011	Female gender	16	33	18	18	12	3	1	50	31	427
2008	Male gender	13	31	19	15	20	2	0	45	36	175
2008	Female gender	16	34	14	23	11	2	0	51	35	391

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	38	14	15	7	0	63	22	109
2017	Female gender	24	44	17	7	7	1	69	14	270
2014	Male gender	28	45	15	7	3	1	74	11	189
2014	Female gender	32	44	12	8	3	1	77	11	352
2011	Male gender	25	38	16	14	5	3	64	20	206
2011	Female gender	32	41	12	10	5	1	73	15	423

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	46	10	2	0	4	0	88	2	109
2017	Female gender	29	45	16	3	1	5	1	79	4	270
2014	Male gender	35	43	13	3	1	3	2	82	4	189
2014	Female gender	29	42	16	2	2	7	3	79	4	353
2011	Male gender	26	40	19	6	2	6	2	71	9	206
2011	Female gender	24	44	16	6	3	5	2	74	10	427

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	42	34	9	6	5	2	2	79	11	109
2017	Female gender	39	38	8	8	4	3	0	80	12	270
2014	Male gender	45	32	11	5	2	4	2	80	8	188
2014	Female gender	49	34	6	7	2	1	1	85	9	353
2011	Male gender	24	32	14	16	8	5	1	59	26	206
2011	Female gender	27	32	11	14	10	5	1	63	26	427
2008	Male gender	34	29	11	13	6	7	1	69	20	176
2008	Female gender	36	30	10	9	9	5	1	70	19	392

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	21	37	18	11	5	6	2	62	18	109
2017	Female gender	27	35	16	12	3	6	1	66	16	271
2014	Male gender	31	31	15	10	6	7	1	67	17	189
2014	Female gender	37	38	11	6	1	6	1	81	7	353
2011	Male gender	15	29	23	16	10	5	2	47	28	205
2011	Female gender	18	25	21	16	9	10	1	49	28	428

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	26	15	7	13	16	4	55	25	109
2017	Female gender	17	25	19	13	11	13	3	49	29	271
2014	Male gender	19	24	15	10	16	12	4	51	31	189
2014	Female gender	19	19	22	15	10	11	3	45	29	353
2011	Male gender	9	18	18	17	16	13	9	34	43	205
2011	Female gender	10	15	18	18	18	17	4	31	46	427

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	33	5	3	3	1	1	89	6	109
2017	Female gender	61	30	4	4	1	0	1	91	5	271
2014	Male gender	54	31	7	3	3	1	0	86	6	189
2014	Female gender	53	27	8	6	2	2	2	83	8	353

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	64	20	9	5	1	1	0	85	5	109
2017	Female gender	69	23	3	2	0	2	1	95	3	271
2014	Male gender	63	23	7	2	1	3	0	89	4	188
2014	Female gender	64	26	3	2	1	1	2	93	4	351
2011	Male gender	56	31	7	2	0	0	3	90	2	206
2011	Female gender	65	25	5	2	1	1	1	92	4	429
2008	Male gender	58	25	9	3	3	1	2	85	6	176
2008	Female gender	58	28	5	3	3	0	3	89	6	392

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	36	15	9	5	2	0	69	15	109
2017	Female gender	31	34	14	11	6	4	0	68	17	269
2014	Male gender	24	38	16	8	8	6	0	66	17	189
2014	Female gender	24	37	19	11	6	3	1	63	17	353
2011	Male gender	19	28	23	15	13	1	1	48	29	205
2011	Female gender	23	31	17	18	8	2	1	55	28	427
2008	Male gender	19	32	21	16	10	2	1	52	27	176
2008	Female gender	24	39	16	11	8	2	1	65	19	392

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	23	15	16	19	3	6	45	38	109
2017	Female gender	17	25	15	17	16	4	6	47	37	270
2014	Male gender	20	16	16	19	20	5	4	39	43	189
2014	Female gender	9	22	14	21	23	4	6	35	49	353
2011	Male gender	13	17	12	24	28	3	3	31	56	206
2011	Female gender	11	18	16	24	24	3	4	31	52	428
2008	Male gender	14	25	12	20	21	3	4	43	44	175
2008	Female gender	18	29	14	17	17	2	2	49	36	390

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	37	18	9	7	1	1	65	16	109
2017	Female gender	26	35	22	7	5	4	1	64	13	270

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	35	8	4	0	8	0	87	4	109
2017	Female gender	44	38	11	2	1	3	0	85	4	269
2014	Male gender	39	36	13	3	2	7	1	81	5	189
2014	Female gender	44	34	12	1	2	8	0	84	3	352

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	40	7	6	1	1	0	86	7	109
2017	Female gender	46	36	8	5	3	1	0	84	8	271
2014	Male gender	47	36	10	2	3	3	0	85	5	189
2014	Female gender	42	40	8	4	2	3	0	85	6	353
2011	Male gender	35	31	17	8	4	5	0	70	13	206
2011	Female gender	27	40	17	6	4	5	1	71	11	426

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	50	35	7	6	3	0	85	9	109
2017	Female gender	49	36	7	5	3	0	85	8	271
2014	Male gender	55	29	10	2	3	1	85	5	189
2014	Female gender	48	38	8	3	2	0	87	5	353
2011	Male gender	33	39	14	7	7	0	72	14	205
2011	Female gender	33	39	15	9	4	1	72	13	426
2008	Male gender	30	38	12	12	9	0	68	20	173
2008	Female gender	33	38	14	9	6	0	71	15	390

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	36	14	10	13	1	0	64	23	109
2017	Female gender	26	33	21	11	7	2	0	60	19	270
2014	Male gender	27	36	17	10	9	0	1	63	20	189
2014	Female gender	22	33	21	12	8	3	1	57	21	353
2011	Male gender	19	22	23	17	18	1	0	41	36	205
2011	Female gender	13	26	25	19	16	2	0	40	35	428

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	38	13	14	7	0	0	66	21	109
2017	Female gender	26	38	20	11	5	0	1	64	16	271
2014	Male gender	30	36	14	11	8	0	0	66	20	189
2014	Female gender	26	39	17	12	5	1	1	65	17	353
2011	Male gender	20	28	20	19	12	1	0	49	31	205
2011	Female gender	15	32	23	18	11	0	0	47	30	428
2008	Male gender	22	25	23	16	13	0	1	47	29	176
2008	Female gender	22	34	18	16	9	1	0	56	26	392

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	31	8	21	8	2	1	62	30	109
2017	Female gender	25	28	16	16	9	5	2	56	26	271
2014	Male gender	29	26	17	12	14	3	1	56	26	189
2014	Female gender	23	27	21	11	11	7	1	54	23	353
2011	Male gender	18	21	23	12	21	6	0	42	34	205
2011	Female gender	15	24	17	20	17	5	1	42	39	428
2008	Male gender	21	23	19	17	17	3	0	46	35	175
2008	Female gender	22	23	19	14	15	6	1	49	31	393

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Male gender	38	36	26	109
2017	Female gender	41	27	33	271
2014	Male gender	39	27	34	189
2014	Female gender	35	25	40	353
2011	Male gender	46	24	29	206
2011	Female gender	43	23	34	426

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Male gender	15	5	61	5	7	7	40
2017	Female gender	10	15	45	5	17	8	109
2014	Male gender	14	15	58	3	9999	11	74
2014	Female gender	10	22	45	6	9999	17	123
2011	Male gender	8	16	66	2	9999	8	100
2011	Female gender	12	14	68	2	9999	4	190

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	17	83	108
2017	Female gender	14	86	271
2014	Male gender	20	80	189
2014	Female gender	19	81	353

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	46	19
2017	Female gender	58	40
2014	Male gender	28	36
2014	Female gender	44	66

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	75	19
2017	Female gender	67	40
2014	Male gender	74	36
2014	Female gender	67	66

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Female gender	15	40
2014	Female gender	9	66

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Male gender	19
2017	Female gender	40
2014	Male gender	36
2014	Female gender	66

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	19

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Male gender	19
2017	Female gender	40
2014	Male gender	36

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	40
2014	Male gender	0	36

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Male gender	30	19
2017	Female gender	37	40
2014	Male gender	23	36
2014	Female gender	31	67

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Male gender	37	19
2017	Female gender	37	40
2014	Male gender	48	36
2014	Female gender	53	67

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	19
2017	Female gender	60	40
2014	Male gender	55	36
2014	Female gender	49	67

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Male gender	59	19
2017	Female gender	39	40
2014	Male gender	55	36
2014	Female gender	52	67

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Male gender	32	19
2017	Female gender	48	40
2014	Male gender	18	36
2014	Female gender	33	67

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Male gender	32	19
2017	Female gender	40	40
2014	Male gender	68	36
2014	Female gender	54	67

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Male gender	42	19
2017	Female gender	30	40
2014	Male gender	31	36
2014	Female gender	38	67

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Male gender	19
2017	Female gender	40
2014	Male gender	36
2014	Female gender	67

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	19

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Male gender	54	19
2017	Female gender	52	40
2014	Male gender	48	36
2014	Female gender	53	67

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Female gender	12	40
2014	Male gender	21	36
2014	Female gender	28	67

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Female gender	17	40
2014	Female gender	13	67

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	62	19
2017	Female gender	55	40
2014	Male gender	51	36
2014	Female gender	58	67

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Male gender	37	19
2017	Female gender	35	40
2014	Male gender	21	36
2014	Female gender	23	67

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Female gender	24	40
2014	Male gender	18	36
2014	Female gender	20	67

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Male gender	25	19
2017	Female gender	15	40
2014	Male gender	22	36
2014	Female gender	15	67

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Female gender	18	40
2014	Female gender	9	67

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Female gender	12	40
2014	Male gender	13	36
2014	Female gender	9	67

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Female gender	23	40
2014	Male gender	22	36
2014	Female gender	21	67

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Female gender	16	38
2014	Female gender	8	63

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	17
2014	Female gender	9	63

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	17
2014	Female gender	8	63

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Female gender	26	38
2014	Male gender	15	33
2014	Female gender	9	63

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Female gender	21	38
2014	Female gender	19	63

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Female gender	18	38
2014	Female gender	18	63

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	42	17
2017	Female gender	42	38
2014	Female gender	32	63

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Female gender	13	38
2014	Male gender	14	33
2014	Female gender	22	63

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	66	17
2017	Female gender	44	38
2014	Male gender	41	33
2014	Female gender	47	63

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	17
2017	Female gender	0	38

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	58	17
2017	Female gender	53	38
2014	Male gender	39	33
2014	Female gender	48	63

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	95	5	19
2017	Female gender	85	15	39

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	21	14	18	4	7	28	7	55	17	109
2017	Female gender	15	18	18	7	5	32	5	53	19	271
2014	Male gender	18	18	22	6	4	25	7	53	15	189
2014	Female gender	11	18	20	5	8	32	6	47	21	353

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	37	10	5	3	9	1	81	8	109
2017	Female gender	29	33	16	5	4	13	1	71	10	269
2014	Male gender	31	34	18	2	4	10	1	74	6	189
2014	Female gender	24	34	20	4	4	13	2	67	10	353
2011	Male gender	22	32	20	6	5	16	0	63	13	205
2011	Female gender	18	31	21	10	6	14	0	57	18	426

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	38	10	7	4	3	19	72	15	109
2017	Female gender	26	33	14	5	1	3	18	74	8	271
2014	Male gender	18	36	13	6	4	4	18	70	13	189
2014	Female gender	19	42	11	4	2	2	20	78	8	352
2011	Male gender	19	39	12	12	4	1	14	67	19	206
2011	Female gender	19	41	11	10	3	3	12	71	16	428
2008	Male gender	17	38	10	7	6	4	18	70	18	175
2008	Female gender	19	40	9	11	3	2	15	72	17	393

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	9	16	20	5	4	23	23	46	17	108
2017	Female gender	9	17	26	3	2	24	19	47	8	270
2014	Male gender	9	14	18	6	5	31	17	44	22	188
2014	Female gender	7	14	16	4	3	30	25	48	16	353
2011	Male gender	4	15	23	12	6	24	16	32	30	205
2011	Female gender	5	16	20	9	5	31	13	38	26	427

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	27	9	2	2	10	16	83	5	109
2017	Female gender	37	22	12	2	1	9	16	78	5	271
2014	Male gender	30	33	9	3	0	7	17	83	5	189
2014	Female gender	30	27	9	3	1	9	21	82	6	352
2011	Male gender	23	34	16	5	2	9	12	72	8	205
2011	Female gender	29	31	11	3	4	10	12	77	9	428
2008	Male gender	19	30	10	5	4	16	16	73	13	176
2008	Female gender	28	30	11	5	2	10	15	76	9	393

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	22	17	1	3	11	16	71	5	107
2017	Female gender	32	24	12	2	1	12	16	78	5	269
2014	Male gender	26	27	11	4	2	13	16	76	8	189
2014	Female gender	23	27	12	1	1	15	21	78	3	352
2011	Male gender	19	29	18	7	2	12	13	63	13	205
2011	Female gender	21	29	14	6	3	14	12	69	12	428
2008	Male gender	21	27	18	10	5	8	12	60	18	176
2008	Female gender	28	27	12	7	3	8	15	71	13	391

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	9	91	109
2017	Female gender	5	95	270
2014	Male gender	8	92	188
2014	Female gender	7	93	353

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Female gender	56	14
2014	Female gender	24	25

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	78	10
2017	Female gender	65	14
2014	Male gender	64	13
2014	Female gender	96	25

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Male gender	10
2017	Female gender	14
2014	Male gender	13
2014	Female gender	25

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Male gender	10
2017	Female gender	14
2014	Male gender	13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Male gender	10
2017	Female gender	14
2014	Male gender	13
2014	Female gender	25

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Female gender	35	14
2014	Female gender	19	25

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Male gender	10
2017	Female gender	14
2014	Female gender	25

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2017	Female gender	0	14

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Total responses
2017	Male gender	10
2017	Female gender	14
2014	Female gender	25

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2017	Female gender	0	14

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Female gender	34	14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Male gender	10
2017	Female gender	14
2014	Female gender	25

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Female gender	59	14
2014	Female gender	41	25

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	Male gender	10
2017	Female gender	14
2014	Female gender	25

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2017	Female gender	0	14

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2014	Female gender	24	25

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	61	10
2014	Male gender	64	13
2014	Female gender	32	25

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2017	Female gender	0	14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2017	Female gender	0	14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Male gender	10
2017	Female gender	14
2014	Female gender	24

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2017	Female gender	0	14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	68	10
2017	Female gender	41	14
2014	Female gender	34	24

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	14
2014	Female gender	25	24

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	48	10
2017	Female gender	58	14
2014	Male gender	38	12
2014	Female gender	59	24

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Male gender	10
2017	Female gender	14
2014	Male gender	12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	90	10
2017	Female gender	35	14
2014	Male gender	54	12
2014	Female gender	63	24

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2014	Male gender	0	12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	91	9	10
2017	Female gender	94	6	14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	14	19	2	3	34	4	61	7	109
2017	Female gender	16	14	21	2	2	38	6	54	8	271
2014	Male gender	19	15	20	2	4	32	9	57	9	189
2014	Female gender	13	14	18	3	3	38	10	54	12	353

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	33	11	1	1	11	2	85	2	109
2017	Female gender	32	31	14	2	2	18	1	77	5	271
2014	Male gender	34	28	18	1	3	15	2	74	4	189
2014	Female gender	27	29	17	2	2	21	2	72	6	353
2011	Male gender	26	35	15	6	2	17	0	73	9	206
2011	Female gender	25	30	19	5	2	18	0	68	9	429

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	22	17	7	23	1	3	52	31	109
2017	Female gender	24	25	19	12	17	0	3	51	30	270

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	25	30	11	9	0	1	49	20	109
2017	Female gender	19	24	29	16	10	0	1	43	27	271

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	27	22	16	7	0	3	54	23	109
2017	Female gender	18	31	27	14	9	0	1	49	24	270

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	20	23	21	14	0	1	41	36	109
2017	Female gender	13	22	25	21	16	0	2	36	38	271

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	19	19	6	2	0	7	70	9	109
2017	Female gender	39	26	19	6	2	1	7	71	9	268

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	34	15	5	9	0	1	70	14	109
2017	Female gender	31	29	19	12	8	0	1	61	20	270

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	25	20	17	7	0	1	56	24	109
2017	Female gender	30	33	19	12	5	1	0	64	18	269

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	26	21	14	16	0	2	47	31	109
2017	Female gender	17	28	29	15	11	0	0	46	25	269

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	25	16	22	12	0	2	49	35	109
2017	Female gender	22	28	23	17	10	0	1	50	26	269

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	27	20	9	11	1	1	59	21	109
2017	Female gender	31	31	19	9	8	1	2	63	17	268

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	60	19	13	3	4	0	1	80	7	108
2017	Female gender	59	21	7	6	5	0	1	82	10	270

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	75	12	3	3	3	1	3	91	6	109
2017	Female gender	75	10	4	3	2	1	5	90	6	271

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	67	18	7	3	2	0	3	88	5	109
2017	Female gender	58	24	8	5	2	0	3	85	7	271

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	62	16	8	5	6	0	2	80	12	108
2017	Female gender	64	17	9	4	3	0	2	84	8	271

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	67	12	7	1	0	0	13	91	1	108
2017	Female gender	58	12	5	2	0	0	23	91	2	271

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	76	16	4	0	0	1	4	96	0	108
2017	Female gender	71	15	3	0	0	1	9	96	1	269

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	65	19	10	2	1	0	2	86	4	109
2017	Female gender	60	13	9	2	6	1	8	81	9	271

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	65	21	7	2	2	0	2	88	5	109
2017	Female gender	49	27	11	4	3	0	6	81	7	271

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	28	30	12	7	2	2	49	20	109
2017	Female gender	11	31	37	15	6	0	0	42	21	270

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	13	36	23	17	1	2	41	22	109
2017	Female gender	7	23	37	22	11	0	1	33	30	270

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	35	18	3	6	2	0	73	8	109
2017	Female gender	34	43	12	5	3	3	0	80	8	270

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	36	16	10	12	2	0	61	23	108
2017	Female gender	22	43	12	10	11	2	0	66	21	270

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	14	86	109
2017	Female gender	19	81	270
2014	Male gender	10	90	189
2014	Female gender	19	81	352

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	52	48	15
2017	Female gender	93	7	52
2014	Male gender	74	26	19
2014	Female gender	87	13	67

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Female gender	48	40	4	6	2	88	8	49
2014	Male gender	69	17	8	7	0	86	7	14
2014	Female gender	55	30	1	11	2	86	13	58

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	19	13	12	11	6	1	41	59	109
2017	Female gender	34	22	20	7	14	2	1	35	65	271

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	37	60
2017	Female gender	30	172

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	48	60
2017	Female gender	28	172

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	21	60
2017	Female gender	27	172

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	42	60
2017	Female gender	35	172

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	60
2017	Female gender	12	172

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	45	60
2017	Female gender	48	172

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Male gender	10	38	28	10	5	10	59
2017	Female gender	3	50	21	7	3	16	164

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	17	16	13	27	3	14	33	48	61
2017	Female gender	13	28	18	18	14	1	9	45	35	171

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	2	8	7	26	44	4	9	11	81	61
2017	Female gender	2	12	16	19	40	2	9	16	66	172

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 114. What is your gender?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me