2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	45	5	9	2	83	12	337
2017	Language requirement of position - Unilingual English	26	46	4	17	8	71	25	24
2017	Language requirement of position - Either English or French	56	37	4	3	0	93	3	23
2014	Language requirement of position - Bilingual	34	48	5	10	2	83	12	482
2014	Language requirement of position - Unilingual English	27	43	3	17	10	70	27	30
2014	Language requirement of position - Unilingual French	36	57	7	0	0	93	0	12
2014	Language requirement of position - Either English or French	28	57	0	8	7	86	14	26
2011	Language requirement of position - Bilingual	28	47	7	14	4	75	18	619
2011	Language requirement of position - Unilingual English	15	50	8	20	8	64	28	36
2011	Language requirement of position - Unilingual French	30	45	18	0	7	75	7	13
2011	Language requirement of position - Either English or French	42	40	8	0	10	82	10	25
2008	Language requirement of position - Bilingual	39	44	5	9	3	83	12	521
2008	Language requirement of position - Unilingual English	32	56	0	9	3	88	12	34
2008	Language requirement of position - Unilingual French	30	50	10	0	10	80	10	10
2008	Language requirement of position - Either English or French	60	20	10	10	0	80	10	20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	62	25	8	3	1	1	0	88	5	337
2017	Language requirement of position - Unilingual English	83	12	4	0	0	0	0	96	0	24
2017	Language requirement of position - Either English or French	78	11	11	0	0	0	0	89	0	23
2014	Language requirement of position - Bilingual	60	29	6	4	1	0	0	89	5	482
2014	Language requirement of position - Unilingual English	64	26	7	3	0	0	0	90	3	30
2014	Language requirement of position - Unilingual French	60	33	7	0	0	0	0	93	0	12
2014	Language requirement of position - Either English or French	60	29	8	0	0	0	3	92	0	26
2011	Language requirement of position - Bilingual	60	27	4	6	2	1	0	88	8	618
2011	Language requirement of position - Unilingual English	56	36	2	3	3	0	0	92	6	36
2011	Language requirement of position - Unilingual French	41	30	22	0	7	0	0	70	7	13
2011	Language requirement of position - Either English or French	67	20	3	0	0	6	3	96	0	25
2008	Language requirement of position - Bilingual	61	27	4	5	2	0	0	89	7	518
2008	Language requirement of position - Unilingual English	76	18	3	3	0	0	0	94	3	34
2008	Language requirement of position - Unilingual French	30	60	0	10	0	0	0	90	10	10
2008	Language requirement of position - Either English or French	80	10	5	5	0	0	0	90	5	20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	29	6	7	2	85	9	337
2017	Language requirement of position - Unilingual English	55	36	0	9	0	91	9	24
2017	Language requirement of position - Either English or French	83	4	13	0	0	87	0	23
2014	Language requirement of position - Bilingual	52	27	8	10	3	79	13	482
2014	Language requirement of position - Unilingual English	60	33	0	7	0	93	7	30
2014	Language requirement of position - Unilingual French	36	32	32	0	0	68	0	12
2014	Language requirement of position - Either English or French	60	22	0	11	7	82	18	26
2011	Language requirement of position - Bilingual	55	28	6	9	2	82	11	619
2011	Language requirement of position - Unilingual English	54	35	0	8	3	89	11	36
2011	Language requirement of position - Unilingual French	26	30	37	8	0	55	8	13
2011	Language requirement of position - Either English or French	62	19	15	4	0	81	4	25
2008	Language requirement of position - Bilingual	51	29	6	10	4	80	14	521
2008	Language requirement of position - Unilingual English	68	24	3	6	0	91	6	34
2008	Language requirement of position - Unilingual French	30	50	10	10	0	80	10	10
2008	Language requirement of position - Either English or French	60	20	15	5	0	80	5	20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	38	5	9	5	0	81	14	336
2017	Language requirement of position - Unilingual English	46	33	8	13	0	0	79	13	24
2017	Language requirement of position - Either English or French	60	28	12	0	0	0	88	0	23
2014	Language requirement of position - Bilingual	45	38	6	8	4	0	83	12	482
2014	Language requirement of position - Unilingual English	33	33	10	16	7	0	67	23	30
2014	Language requirement of position - Unilingual French	44	49	7	0	0	0	93	0	12
2014	Language requirement of position - Either English or French	39	43	4	11	0	3	85	11	26
2011	Language requirement of position - Bilingual	42	36	8	10	3	1	78	14	619
2011	Language requirement of position - Unilingual English	26	55	5	8	6	0	81	13	36
2011	Language requirement of position - Unilingual French	33	37	15	14	0	0	71	14	13
2011	Language requirement of position - Either English or French	57	33	3	4	3	0	89	7	25

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	38	15	8	5	0	1	72	13	335
2017	Language requirement of position - Unilingual English	27	29	4	27	13	0	0	56	40	24
2017	Language requirement of position - Either English or French	26	53	17	4	0	0	0	79	4	23
2014	Language requirement of position - Bilingual	33	40	12	11	3	0	0	73	15	482
2014	Language requirement of position - Unilingual English	24	32	14	20	10	0	0	56	30	30
2014	Language requirement of position - Unilingual French	20	56	24	0	0	0	0	76	0	12
2014	Language requirement of position - Either English or French	18	54	14	8	3	0	3	74	11	26
2011	Language requirement of position - Bilingual	29	34	18	11	7	0	1	64	18	619
2011	Language requirement of position - Unilingual English	20	27	18	19	14	0	3	48	34	36
2011	Language requirement of position - Unilingual French	7	60	25	8	0	0	0	67	8	13
2011	Language requirement of position - Either English or French	39	15	23	12	10	0	0	54	22	25
2008	Language requirement of position - Bilingual	29	37	17	10	6	0	2	67	16	521
2008	Language requirement of position - Unilingual English	24	38	15	12	12	0	0	62	24	34
2008	Language requirement of position - Unilingual French	20	60	10	0	10	0	0	80	10	10
2008	Language requirement of position - Either English or French	25	45	10	5	5	5	5	78	11	20

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	37	9	6	3	82	9	336
2017	Language requirement of position - Unilingual English	64	31	4	0	0	96	0	24
2017	Language requirement of position - Either English or French	44	19	7	25	4	63	29	23
2014	Language requirement of position - Bilingual	44	34	11	7	4	77	11	481
2014	Language requirement of position - Unilingual English	33	50	0	10	7	83	17	30
2014	Language requirement of position - Unilingual French	52	41	7	0	0	93	0	12
2014	Language requirement of position - Either English or French	46	26	11	11	7	71	18	26
2011	Language requirement of position - Bilingual	42	36	10	8	4	78	12	619
2011	Language requirement of position - Unilingual English	23	45	16	11	5	67	16	36
2011	Language requirement of position - Unilingual French	33	45	7	15	0	78	15	13
2011	Language requirement of position - Either English or French	37	33	15	7	8	70	16	25
2008	Language requirement of position - Bilingual	41	38	10	6	5	79	11	521
2008	Language requirement of position - Unilingual English	35	44	12	6	3	79	9	34
2008	Language requirement of position - Unilingual French	30	30	10	20	10	60	30	10
2008	Language requirement of position - Either English or French	35	35	5	10	15	70	25	20

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	33	8	6	3	0	83	9	336
2017	Language requirement of position - Unilingual English	62	34	0	4	0	0	96	4	24
2017	Language requirement of position - Either English or French	55	14	16	14	0	0	69	14	23
2014	Language requirement of position - Bilingual	48	32	10	6	4	0	80	10	482
2014	Language requirement of position - Unilingual English	50	37	0	13	0	0	87	13	30
2014	Language requirement of position - Unilingual French	39	44	17	0	0	0	83	0	11
2014	Language requirement of position - Either English or French	53	23	0	18	7	0	75	25	26
2011	Language requirement of position - Bilingual	49	34	7	6	4	0	83	10	618
2011	Language requirement of position - Unilingual English	29	50	11	8	3	0	78	11	36
2011	Language requirement of position - Unilingual French	22	30	26	15	7	0	52	22	13
2011	Language requirement of position - Either English or French	36	48	0	8	4	4	87	13	25
2008	Language requirement of position - Bilingual	45	38	8	5	4	1	84	9	521
2008	Language requirement of position - Unilingual English	47	44	6	3	0	0	91	3	34
2008	Language requirement of position - Unilingual French	20	40	10	10	20	0	60	30	10
2008	Language requirement of position - Either English or French	40	40	10	5	5	0	80	10	20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	36	7	5	3	0	85	8	336
2017	Language requirement of position - Unilingual English	50	16	8	17	9	0	66	26	24
2017	Language requirement of position - Either English or French	56	32	8	4	0	0	88	4	23
2014	Language requirement of position - Bilingual	51	36	8	3	1	1	88	4	482
2014	Language requirement of position - Unilingual English	44	46	3	7	0	0	90	7	30
2014	Language requirement of position - Unilingual French	24	69	7	0	0	0	93	0	12
2014	Language requirement of position - Either English or French	46	46	4	0	4	0	92	4	26

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	33	8	5	5	1	82	10	334
2017	Language requirement of position - Unilingual English	46	20	13	9	13	0	66	21	24
2017	Language requirement of position - Either English or French	69	7	12	11	0	0	77	11	23
2014	Language requirement of position - Bilingual	47	31	9	7	5	1	79	12	482
2014	Language requirement of position - Unilingual English	47	30	3	7	13	0	77	20	30
2014	Language requirement of position - Unilingual French	33	52	15	0	0	0	85	0	12
2014	Language requirement of position - Either English or French	51	35	4	4	7	0	86	11	26
2011	Language requirement of position - Bilingual	36	35	13	10	4	2	73	14	617
2011	Language requirement of position - Unilingual English	36	45	3	16	0	0	81	16	36
2011	Language requirement of position - Unilingual French	18	72	0	9	0	0	91	9	11
2011	Language requirement of position - Either English or French	54	19	12	15	0	0	73	15	25

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	22	15	8	8	3	16	61	20	334
2017	Language requirement of position - Unilingual English	28	18	13	9	20	0	12	53	33	24
2017	Language requirement of position - Either English or French	28	21	23	11	4	5	9	57	17	23
2014	Language requirement of position - Bilingual	34	24	10	9	7	2	14	68	19	482
2014	Language requirement of position - Unilingual English	30	20	10	10	20	0	10	56	33	30
2014	Language requirement of position - Unilingual French	61	24	7	0	0	0	8	92	0	12
2014	Language requirement of position - Either English or French	27	17	15	11	7	0	22	57	23	26
2011	Language requirement of position - Bilingual	24	22	10	10	12	2	20	59	29	616
2011	Language requirement of position - Unilingual English	28	14	14	18	17	3	6	46	39	36
2011	Language requirement of position - Unilingual French	50	42	0	9	0	0	0	91	9	12
2011	Language requirement of position - Either English or French	36	12	8	5	19	0	20	60	30	24
2008	Language requirement of position - Bilingual	32	22	8	12	11	2	14	64	27	519
2008	Language requirement of position - Unilingual English	32	29	9	15	9	3	3	66	25	34
2008	Language requirement of position - Unilingual French	50	0	20	20	0	10	0	56	22	10
2008	Language requirement of position - Either English or French	42	26	0	5	5	11	11	87	13	19

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	41	11	7	4	78	11	337
2017	Language requirement of position - Unilingual English	42	50	8	0	0	92	0	24
2017	Language requirement of position - Either English or French	49	23	20	4	4	73	7	23
2014	Language requirement of position - Bilingual	37	41	11	8	3	78	11	481
2014	Language requirement of position - Unilingual English	37	39	7	13	4	76	17	30
2014	Language requirement of position - Unilingual French	52	41	7	0	0	93	0	12
2014	Language requirement of position - Either English or French	38	33	11	0	18	71	18	26
2011	Language requirement of position - Bilingual	35	40	12	8	6	75	14	617
2011	Language requirement of position - Unilingual English	17	48	14	19	3	65	21	36
2011	Language requirement of position - Unilingual French	8	67	8	17	0	75	17	12
2011	Language requirement of position - Either English or French	32	48	12	8	0	80	8	25
2008	Language requirement of position - Bilingual	38	43	8	6	4	82	10	517
2008	Language requirement of position - Unilingual English	29	50	18	3	0	79	3	34
2008	Language requirement of position - Unilingual French	40	30	0	20	10	70	30	10
2008	Language requirement of position - Either English or French	40	30	15	10	5	70	15	20

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	36	13	10	6	0	71	16	337
2017	Language requirement of position - Unilingual English	23	39	8	25	4	0	62	30	24
2017	Language requirement of position - Either English or French	60	21	11	8	0	0	81	8	23
2014	Language requirement of position - Bilingual	33	36	12	10	9	1	70	19	482
2014	Language requirement of position - Unilingual English	23	44	14	4	16	0	67	19	30
2014	Language requirement of position - Unilingual French	16	53	23	0	8	0	69	8	12
2014	Language requirement of position - Either English or French	35	37	3	3	18	4	75	22	26
2011	Language requirement of position - Bilingual	24	35	17	15	9	0	58	24	618
2011	Language requirement of position - Unilingual English	22	38	9	14	17	0	60	31	36
2011	Language requirement of position - Unilingual French	33	37	15	7	7	0	70	14	13
2011	Language requirement of position - Either English or French	51	25	0	17	6	0	76	24	24

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	38	13	14	5	68	19	336
2017	Language requirement of position - Unilingual English	19	40	4	28	8	60	36	24
2017	Language requirement of position - Either English or French	43	40	0	18	0	82	18	23

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	38	9	7	3	1	81	9	337
2017	Language requirement of position - Unilingual English	36	37	8	10	8	0	73	19	24
2017	Language requirement of position - Either English or French	48	37	15	0	0	0	85	0	23
2014	Language requirement of position - Bilingual	47	36	8	4	3	1	84	8	482
2014	Language requirement of position - Unilingual English	47	30	7	3	13	0	77	16	30
2014	Language requirement of position - Unilingual French	44	41	15	0	0	0	85	0	12
2014	Language requirement of position - Either English or French	35	40	11	0	14	0	75	14	26
2011	Language requirement of position - Bilingual	42	38	10	6	3	0	81	9	616
2011	Language requirement of position - Unilingual English	29	44	14	11	3	0	72	14	36
2011	Language requirement of position - Unilingual French	33	37	23	7	0	0	70	7	13
2011	Language requirement of position - Either English or French	51	31	8	4	6	0	81	10	25
2008	Language requirement of position - Bilingual	47	37	7	4	4	0	85	8	519
2008	Language requirement of position - Unilingual English	50	38	6	6	0	0	88	6	34
2008	Language requirement of position - Unilingual French	40	40	10	10	0	0	80	10	10
2008	Language requirement of position - Either English or French	45	40	10	0	5	0	85	5	20

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	35	12	10	7	1	71	17	336
2017	Language requirement of position - Unilingual English	31	36	8	9	17	0	67	26	24
2017	Language requirement of position - Either English or French	53	28	4	16	0	0	81	16	22

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	37	8	3	0	89	3	337
2017	Language requirement of position - Unilingual English	55	41	4	0	0	96	0	24
2017	Language requirement of position - Either English or French	57	32	7	4	0	89	4	23
2014	Language requirement of position - Bilingual	65	24	8	2	1	89	3	482
2014	Language requirement of position - Unilingual English	70	23	4	0	3	93	3	30
2014	Language requirement of position - Unilingual French	69	24	7	0	0	93	0	12
2014	Language requirement of position - Either English or French	56	29	8	4	4	85	7	26
2011	Language requirement of position - Bilingual	56	31	8	3	1	88	3	618
2011	Language requirement of position - Unilingual English	49	38	8	5	0	87	5	36
2011	Language requirement of position - Unilingual French	48	30	15	7	0	78	7	13
2011	Language requirement of position - Either English or French	64	36	0	0	0	100	0	24

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	37	11	10	5	0	74	15	336
2017	Language requirement of position - Unilingual English	39	44	4	13	0	0	83	13	24
2017	Language requirement of position - Either English or French	41	37	15	4	4	0	78	8	23
2014	Language requirement of position - Bilingual	29	42	13	10	5	1	72	16	482
2014	Language requirement of position - Unilingual English	30	23	13	7	27	0	53	34	30
2014	Language requirement of position - Unilingual French	20	40	39	0	0	0	61	0	12
2014	Language requirement of position - Either English or French	29	46	4	7	15	0	75	22	26
2011	Language requirement of position - Bilingual	27	40	12	11	9	0	68	20	618
2011	Language requirement of position - Unilingual English	12	63	5	15	5	0	75	20	36
2011	Language requirement of position - Unilingual French	26	37	22	8	7	0	63	15	13
2011	Language requirement of position - Either English or French	40	38	18	4	0	0	78	4	25

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	30	12	8	5	74	13	337
2017	Language requirement of position - Unilingual English	43	27	12	8	9	70	17	24
2017	Language requirement of position - Either English or French	52	33	11	0	4	85	4	23
2014	Language requirement of position - Bilingual	37	34	16	8	4	72	12	482
2014	Language requirement of position - Unilingual English	33	20	17	20	10	53	30	30
2014	Language requirement of position - Unilingual French	20	65	15	0	0	85	0	12
2014	Language requirement of position - Either English or French	33	36	14	10	7	69	18	26

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	34	13	10	5	0	0	73	15	337
2017	Language requirement of position - Unilingual English	45	17	16	13	9	0	0	62	22	24
2017	Language requirement of position - Either English or French	48	31	21	0	0	0	0	79	0	23
2014	Language requirement of position - Bilingual	35	38	13	8	5	0	0	73	13	482
2014	Language requirement of position - Unilingual English	26	30	7	23	13	0	0	57	37	30
2014	Language requirement of position - Unilingual French	28	40	31	0	0	0	0	69	0	12
2014	Language requirement of position - Either English or French	26	31	18	3	14	8	0	62	19	26
2011	Language requirement of position - Bilingual	30	40	13	11	5	0	0	70	17	619
2011	Language requirement of position - Unilingual English	22	55	12	5	3	0	3	79	9	36
2011	Language requirement of position - Unilingual French	15	56	22	7	0	0	0	71	7	13
2011	Language requirement of position - Either English or French	50	28	10	12	0	0	0	77	12	25

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	41	12	6	1	81	7	337
2017	Language requirement of position - Unilingual English	45	42	13	0	0	87	0	23
2017	Language requirement of position - Either English or French	52	22	18	0	7	75	7	23
2014	Language requirement of position - Bilingual	42	40	11	5	2	82	7	482
2014	Language requirement of position - Unilingual English	37	42	7	7	7	80	13	30
2014	Language requirement of position - Unilingual French	44	48	7	0	0	93	0	12
2014	Language requirement of position - Either English or French	39	36	11	0	14	75	14	26
2011	Language requirement of position - Bilingual	37	42	10	7	3	80	11	617
2011	Language requirement of position - Unilingual English	22	48	14	16	0	70	16	36
2011	Language requirement of position - Unilingual French	17	67	0	17	0	83	17	12
2011	Language requirement of position - Either English or French	49	43	8	0	0	92	0	25
2008	Language requirement of position - Bilingual	43	42	7	5	3	85	8	519
2008	Language requirement of position - Unilingual English	38	41	12	9	0	79	9	34
2008	Language requirement of position - Unilingual French	30	40	0	20	10	70	30	10
2008	Language requirement of position - Either English or French	50	25	5	20	0	75	20	20

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	39	17	6	3	0	0	74	9	336
2017	Language requirement of position - Unilingual English	27	41	15	9	9	0	0	68	17	24
2017	Language requirement of position - Either English or French	54	31	15	0	0	0	0	85	0	23
2014	Language requirement of position - Bilingual	36	37	17	8	2	0	0	73	10	481
2014	Language requirement of position - Unilingual English	41	39	10	10	0	0	0	80	10	30
2014	Language requirement of position - Unilingual French	44	49	7	0	0	0	0	93	0	12
2014	Language requirement of position - Either English or French	40	43	6	7	0	0	3	86	7	26
2011	Language requirement of position - Bilingual	35	32	20	9	5	0	0	67	14	617
2011	Language requirement of position - Unilingual English	31	42	21	3	3	0	0	73	5	36
2011	Language requirement of position - Unilingual French	26	52	0	15	7	0	0	78	22	13
2011	Language requirement of position - Either English or French	64	24	4	0	3	0	4	92	4	25
2008	Language requirement of position - Bilingual	24	29	19	16	11	0	0	54	27	520
2008	Language requirement of position - Unilingual English	24	41	21	6	9	0	0	65	15	34
2008	Language requirement of position - Unilingual French	30	50	20	0	0	0	0	80	0	10
2008	Language requirement of position - Either English or French	40	35	15	0	5	5	0	79	5	20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	33	29	13	5	1	3	18	52	336
2017	Language requirement of position - Unilingual English	17	25	51	4	3	0	0	7	42	24
2017	Language requirement of position - Either English or French	7	4	61	22	6	0	0	28	11	23
2014	Language requirement of position - Bilingual	13	34	31	12	6	1	2	19	49	482
2014	Language requirement of position - Unilingual English	20	20	44	10	7	0	0	16	40	30
2014	Language requirement of position - Unilingual French	8	60	17	8	0	0	7	9	73	12
2014	Language requirement of position - Either English or French	17	22	27	26	3	0	4	31	41	26
2011	Language requirement of position - Bilingual	16	32	28	14	6	0	4	20	51	618
2011	Language requirement of position - Unilingual English	20	42	22	10	3	0	3	14	63	36
2011	Language requirement of position - Unilingual French	16	40	44	0	0	0	0	0	56	12
2011	Language requirement of position - Either English or French	12	19	44	12	4	5	4	18	34	24
2008	Language requirement of position - Bilingual	21	33	30	10	3	1	2	13	55	518
2008	Language requirement of position - Unilingual English	6	55	27	9	3	0	0	12	61	33
2008	Language requirement of position - Unilingual French	30	50	10	10	0	0	0	10	80	10
2008	Language requirement of position - Either English or French	10	25	20	15	20	5	5	39	39	20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	26	29	12	6	1	2	18	52	336
2017	Language requirement of position - Unilingual English	27	33	25	11	3	0	0	15	60	24
2017	Language requirement of position - Either English or French	15	11	25	28	17	4	0	47	27	23
2014	Language requirement of position - Bilingual	16	25	32	14	8	3	3	23	42	481
2014	Language requirement of position - Unilingual English	27	30	24	10	10	0	0	20	57	30
2014	Language requirement of position - Unilingual French	8	32	33	0	0	8	19	0	55	12
2014	Language requirement of position - Either English or French	21	11	31	27	7	0	4	35	33	26
2011	Language requirement of position - Bilingual	24	28	25	13	5	2	4	19	55	615
2011	Language requirement of position - Unilingual English	28	25	26	12	9	0	0	20	53	36
2011	Language requirement of position - Unilingual French	15	25	60	0	0	0	0	0	40	13
2011	Language requirement of position - Either English or French	21	25	23	16	4	4	7	23	51	25
2008	Language requirement of position - Bilingual	23	32	23	12	5	2	2	18	58	518
2008	Language requirement of position - Unilingual English	30	33	18	12	6	0	0	18	64	33
2008	Language requirement of position - Unilingual French	50	10	10	20	0	10	0	22	67	10
2008	Language requirement of position - Either English or French	10	25	5	25	20	10	5	53	41	20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	30	25	12	4	1	3	17	57	336
2017	Language requirement of position - Unilingual English	25	16	43	12	3	0	0	15	42	24
2017	Language requirement of position - Either English or French	13	21	41	17	4	4	0	22	36	23
2014	Language requirement of position - Bilingual	30	29	22	12	4	2	2	16	61	481
2014	Language requirement of position - Unilingual English	47	23	17	7	7	0	0	13	70	30
2014	Language requirement of position - Unilingual French	24	25	44	0	0	0	7	0	53	12
2014	Language requirement of position - Either English or French	25	32	33	10	0	0	0	10	57	26
2011	Language requirement of position - Bilingual	27	26	21	12	5	2	6	19	58	617
2011	Language requirement of position - Unilingual English	34	19	26	14	6	0	0	20	54	36
2011	Language requirement of position - Unilingual French	33	52	7	0	0	0	8	0	92	13
2011	Language requirement of position - Either English or French	11	28	34	15	0	8	3	17	44	25
2008	Language requirement of position - Bilingual	25	27	24	12	6	2	4	19	56	517
2008	Language requirement of position - Unilingual English	24	42	21	9	3	0	0	12	67	33
2008	Language requirement of position - Unilingual French	30	10	40	10	0	10	0	11	44	10
2008	Language requirement of position - Either English or French	5	25	25	25	5	10	5	35	35	20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	23	31	22	9	1	2	32	37	336
2017	Language requirement of position - Unilingual English	13	23	36	24	3	0	0	28	36	24
2017	Language requirement of position - Either English or French	4	4	31	50	12	0	0	61	7	23
2014	Language requirement of position - Bilingual	12	18	36	22	9	2	2	33	30	480
2014	Language requirement of position - Unilingual English	20	7	44	23	7	0	0	30	26	30
2014	Language requirement of position - Unilingual French	0	0	85	0	0	0	15	0	0	12
2014	Language requirement of position - Either English or French	10	14	43	18	15	0	0	33	24	26
2011	Language requirement of position - Bilingual	14	25	31	16	8	1	6	25	42	614
2011	Language requirement of position - Unilingual English	17	23	30	14	15	0	0	29	41	35
2011	Language requirement of position - Unilingual French	22	8	45	18	0	0	8	20	32	13
2011	Language requirement of position - Either English or French	0	8	32	34	23	4	0	59	8	25
2008	Language requirement of position - Bilingual	24	28	27	11	6	1	3	18	54	515
2008	Language requirement of position - Unilingual English	21	33	24	21	0	0	0	21	55	33
2008	Language requirement of position - Unilingual French	20	40	40	0	0	0	0	0	60	10
2008	Language requirement of position - Either English or French	5	10	20	20	35	5	5	61	17	20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	26	27	12	8	2	4	21	51	335
2017	Language requirement of position - Unilingual English	21	16	37	12	7	0	6	21	40	24
2017	Language requirement of position - Either English or French	4	12	32	33	16	4	0	51	16	22
2014	Language requirement of position - Bilingual	23	26	26	15	6	2	3	22	51	481
2014	Language requirement of position - Unilingual English	30	24	26	16	3	0	0	20	54	30
2014	Language requirement of position - Unilingual French	8	41	8	36	0	0	7	39	53	12
2014	Language requirement of position - Either English or French	17	28	22	19	4	4	7	25	51	26
2011	Language requirement of position - Bilingual	23	24	27	13	7	1	6	21	51	617
2011	Language requirement of position - Unilingual English	29	22	23	12	6	0	9	19	56	36
2011	Language requirement of position - Unilingual French	30	14	26	30	0	0	0	30	45	13
2011	Language requirement of position - Either English or French	0	34	4	26	16	8	11	53	42	25
2008	Language requirement of position - Bilingual	24	27	24	12	7	2	3	20	54	516
2008	Language requirement of position - Unilingual English	21	30	36	12	0	0	0	12	52	33
2008	Language requirement of position - Unilingual French	10	40	30	0	10	10	0	11	56	10
2008	Language requirement of position - Either English or French	11	16	5	37	16	5	11	63	31	19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	27	24	15	5	3	3	21	53	336
2017	Language requirement of position - Unilingual English	27	42	20	0	11	0	0	11	69	24
2017	Language requirement of position - Either English or French	15	7	35	22	21	0	0	43	22	23
2014	Language requirement of position - Bilingual	15	20	25	24	9	3	4	35	38	482
2014	Language requirement of position - Unilingual English	34	23	24	13	7	0	0	20	56	30
2014	Language requirement of position - Unilingual French	8	41	8	24	12	0	7	39	53	12
2014	Language requirement of position - Either English or French	10	4	40	27	8	4	8	39	16	25
2011	Language requirement of position - Bilingual	24	25	24	14	5	3	4	21	52	613
2011	Language requirement of position - Unilingual English	23	22	33	8	8	3	3	17	48	36
2011	Language requirement of position - Unilingual French	48	22	22	7	0	0	0	7	71	13
2011	Language requirement of position - Either English or French	19	21	11	20	11	17	0	39	48	25
2008	Language requirement of position - Bilingual	29	26	23	10	6	2	4	17	59	519
2008	Language requirement of position - Unilingual English	18	33	33	9	6	0	0	15	52	33
2008	Language requirement of position - Unilingual French	30	40	20	10	0	0	0	10	70	10
2008	Language requirement of position - Either English or French	20	15	15	15	15	10	10	38	44	20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	25	31	12	6	2	2	19	49	334
2017	Language requirement of position - Unilingual English	21	13	33	30	3	0	0	33	34	24
2017	Language requirement of position - Either English or French	11	7	35	21	16	9	0	41	20	23
2014	Language requirement of position - Bilingual	19	28	31	10	6	3	3	17	50	482
2014	Language requirement of position - Unilingual English	59	17	17	7	0	0	0	7	76	29
2014	Language requirement of position - Unilingual French	16	33	36	0	0	0	15	0	58	12
2014	Language requirement of position - Either English or French	11	29	31	14	12	0	4	27	41	26

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	70	24	3	2	1	0	0	94	3	337
2017	Language requirement of position - Unilingual English	59	28	0	8	4	0	0	87	13	24
2017	Language requirement of position - Either English or French	84	16	0	0	0	0	0	100	0	23
2014	Language requirement of position - Bilingual	73	17	4	3	1	0	1	92	4	482
2014	Language requirement of position - Unilingual English	73	16	4	3	0	0	4	93	3	30
2014	Language requirement of position - Unilingual French	53	32	8	0	0	0	7	91	0	12
2014	Language requirement of position - Either English or French	74	10	12	3	0	0	0	85	3	26
2011	Language requirement of position - Bilingual	68	22	3	4	2	0	1	91	6	617
2011	Language requirement of position - Unilingual English	52	39	3	3	3	0	0	92	6	36
2011	Language requirement of position - Unilingual French	48	30	14	0	0	0	8	84	0	13
2011	Language requirement of position - Either English or French	61	12	11	8	4	0	3	76	13	25
2008	Language requirement of position - Bilingual	64	24	4	5	2	0	1	89	7	520
2008	Language requirement of position - Unilingual English	71	21	0	6	0	0	3	94	6	34
2008	Language requirement of position - Unilingual French	40	40	10	0	0	0	10	89	0	10
2008	Language requirement of position - Either English or French	65	15	5	5	0	5	5	89	6	20

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	30	13	10	5	3	3	69	17	337
2017	Language requirement of position - Unilingual English	41	15	8	19	17	0	0	56	37	24
2017	Language requirement of position - Either English or French	44	38	11	4	4	0	0	81	7	23
2014	Language requirement of position - Bilingual	37	28	12	9	6	3	4	70	17	482
2014	Language requirement of position - Unilingual English	30	24	27	10	10	0	0	54	19	30
2014	Language requirement of position - Unilingual French	16	44	17	0	16	0	7	65	17	12
2014	Language requirement of position - Either English or French	40	10	10	6	8	7	19	67	19	26

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	26	8	9	3	0	1	80	12	337
2017	Language requirement of position - Unilingual English	48	15	8	8	22	0	0	63	29	24
2017	Language requirement of position - Either English or French	64	25	8	4	0	0	0	88	4	23
2014	Language requirement of position - Bilingual	53	28	8	5	5	0	0	81	10	481
2014	Language requirement of position - Unilingual English	40	27	4	13	16	0	0	67	30	30
2014	Language requirement of position - Unilingual French	36	33	8	8	8	0	7	74	17	12
2014	Language requirement of position - Either English or French	47	25	8	6	11	3	0	75	18	26

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	35	12	9	2	1	1	77	11	336
2017	Language requirement of position - Unilingual English	32	31	12	13	12	0	0	62	25	24
2017	Language requirement of position - Either English or French	55	21	11	10	0	4	0	78	10	23
2014	Language requirement of position - Bilingual	39	40	11	5	4	1	1	80	9	482
2014	Language requirement of position - Unilingual English	30	34	10	19	4	4	0	66	23	30
2014	Language requirement of position - Unilingual French	16	68	9	0	0	0	7	91	0	12
2014	Language requirement of position - Either English or French	25	32	4	17	15	3	4	61	35	26
2011	Language requirement of position - Bilingual	29	40	10	14	6	1	0	70	20	619
2011	Language requirement of position - Unilingual English	10	45	8	11	14	9	3	62	29	36
2011	Language requirement of position - Unilingual French	33	45	22	0	0	0	0	78	0	13
2011	Language requirement of position - Either English or French	18	35	9	25	10	4	0	55	36	25
2008	Language requirement of position - Bilingual	29	41	13	10	4	2	0	71	15	519
2008	Language requirement of position - Unilingual English	38	29	12	15	6	0	0	68	21	34
2008	Language requirement of position - Unilingual French	10	50	30	10	0	0	0	60	10	10
2008	Language requirement of position - Either English or French	35	50	0	5	5	5	0	89	11	20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	29	15	9	6	7	2	67	17	337
2017	Language requirement of position - Unilingual English	31	23	21	21	0	4	0	56	22	24
2017	Language requirement of position - Either English or French	43	21	16	7	0	13	0	73	8	23
2014	Language requirement of position - Bilingual	35	29	16	8	5	7	2	70	13	481
2014	Language requirement of position - Unilingual English	33	24	10	13	13	7	0	61	28	30
2014	Language requirement of position - Unilingual French	16	52	8	9	0	8	7	80	10	12
2014	Language requirement of position - Either English or French	29	25	4	10	14	15	4	66	29	26
2011	Language requirement of position - Bilingual	29	28	14	16	9	5	0	59	26	618
2011	Language requirement of position - Unilingual English	13	28	11	14	20	11	3	48	39	36
2011	Language requirement of position - Unilingual French	26	22	44	7	0	0	0	48	7	13
2011	Language requirement of position - Either English or French	30	13	12	20	12	14	0	50	36	25
2008	Language requirement of position - Bilingual	30	33	13	11	6	7	0	68	18	519
2008	Language requirement of position - Unilingual English	29	26	21	12	6	6	0	59	19	34
2008	Language requirement of position - Unilingual French	20	40	20	20	0	0	0	60	20	10
2008	Language requirement of position - Either English or French	25	15	5	20	5	25	5	57	36	20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	26	16	17	7	15	3	51	29	335
2017	Language requirement of position - Unilingual English	4	4	21	34	21	16	0	10	65	24
2017	Language requirement of position - Either English or French	21	21	19	10	6	24	0	55	20	23
2014	Language requirement of position - Bilingual	15	23	19	14	11	12	4	46	31	480
2014	Language requirement of position - Unilingual English	20	13	10	16	23	17	0	40	47	30
2014	Language requirement of position - Unilingual French	0	52	16	17	8	0	7	56	27	12
2014	Language requirement of position - Either English or French	12	18	7	11	20	25	7	43	47	26

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	35	6	4	2	0	87	6	337
2017	Language requirement of position - Unilingual English	59	25	4	0	13	0	83	13	24
2017	Language requirement of position - Either English or French	55	33	4	0	8	0	88	8	23
2014	Language requirement of position - Bilingual	51	34	8	5	2	0	86	7	480
2014	Language requirement of position - Unilingual English	47	43	3	3	4	0	90	7	30
2014	Language requirement of position - Unilingual French	16	60	9	0	8	7	82	9	12
2014	Language requirement of position - Either English or French	61	18	3	6	11	0	79	18	26

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	29	13	9	4	1	2	74	13	337
2017	Language requirement of position - Unilingual English	47	32	8	0	13	0	0	79	13	24
2017	Language requirement of position - Either English or French	55	34	8	0	4	0	0	88	4	23
2014	Language requirement of position - Bilingual	43	36	9	6	5	1	1	80	11	482
2014	Language requirement of position - Unilingual English	31	42	11	3	10	0	4	75	14	29
2014	Language requirement of position - Unilingual French	33	44	0	8	8	0	7	83	17	12
2014	Language requirement of position - Either English or French	46	19	7	7	14	4	4	70	23	26
2011	Language requirement of position - Bilingual	33	36	13	11	6	1	0	70	16	617
2011	Language requirement of position - Unilingual English	25	51	3	15	6	0	0	76	21	35
2011	Language requirement of position - Unilingual French	48	38	14	0	0	0	0	86	0	13
2011	Language requirement of position - Either English or French	27	42	16	8	0	6	0	74	9	25
2008	Language requirement of position - Bilingual	34	32	12	11	8	1	1	68	20	521
2008	Language requirement of position - Unilingual English	29	35	12	9	15	0	0	65	24	34
2008	Language requirement of position - Unilingual French	20	40	20	10	10	0	0	60	20	10
2008	Language requirement of position - Either English or French	70	20	5	5	0	0	0	90	5	20

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	28	11	6	2	2	1	79	9	337
2017	Language requirement of position - Unilingual English	59	28	4	0	0	9	0	95	0	24
2017	Language requirement of position - Either English or French	43	30	23	0	4	0	0	73	4	23
2014	Language requirement of position - Bilingual	48	31	10	4	4	3	0	82	8	482
2014	Language requirement of position - Unilingual English	43	30	13	4	10	0	0	73	13	30
2014	Language requirement of position - Unilingual French	33	44	0	8	8	0	7	83	17	12
2014	Language requirement of position - Either English or French	65	17	6	0	8	4	0	85	8	26
2011	Language requirement of position - Bilingual	37	32	16	7	5	2	0	71	12	616
2011	Language requirement of position - Unilingual English	28	45	3	15	6	0	3	76	22	35
2011	Language requirement of position - Unilingual French	56	44	0	0	0	0	0	100	0	13
2011	Language requirement of position - Either English or French	47	28	21	4	0	0	0	75	4	25
2008	Language requirement of position - Bilingual	38	30	13	7	8	3	1	71	16	521
2008	Language requirement of position - Unilingual English	38	32	15	3	9	3	0	73	12	34
2008	Language requirement of position - Unilingual French	10	40	40	10	0	0	0	50	10	10
2008	Language requirement of position - Either English or French	70	20	5	5	0	0	0	90	5	20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	32	10	8	3	1	1	79	11	336
2017	Language requirement of position - Unilingual English	58	25	0	8	4	4	0	87	13	24
2017	Language requirement of position - Either English or French	56	26	12	7	0	0	0	82	7	23
2014	Language requirement of position - Bilingual	48	30	10	6	5	0	0	79	11	482
2014	Language requirement of position - Unilingual English	36	33	10	7	13	0	0	70	20	30
2014	Language requirement of position - Unilingual French	57	20	8	8	0	0	7	83	9	12
2014	Language requirement of position - Either English or French	46	36	7	0	8	4	0	85	8	26
2011	Language requirement of position - Bilingual	36	36	13	10	5	0	0	72	15	617
2011	Language requirement of position - Unilingual English	25	47	6	14	9	0	0	72	22	36
2011	Language requirement of position - Unilingual French	48	52	0	0	0	0	0	100	0	13
2011	Language requirement of position - Either English or French	47	22	19	8	0	0	4	72	8	25
2008	Language requirement of position - Bilingual	40	31	13	9	6	1	0	71	16	520
2008	Language requirement of position - Unilingual English	38	38	3	12	9	0	0	76	21	34
2008	Language requirement of position - Unilingual French	20	30	30	10	10	0	0	50	20	10
2008	Language requirement of position - Either English or French	60	35	0	5	0	0	0	95	5	20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	80	17	2	0	1	0	0	97	1	337
2017	Language requirement of position - Unilingual English	91	9	0	0	0	0	0	100	0	24
2017	Language requirement of position - Either English or French	91	9	0	0	0	0	0	100	0	23
2014	Language requirement of position - Bilingual	80	14	2	2	1	0	1	95	3	482
2014	Language requirement of position - Unilingual English	73	17	3	0	0	0	7	96	0	30
2014	Language requirement of position - Unilingual French	93	0	0	0	0	0	7	100	0	12
2014	Language requirement of position - Either English or French	90	7	0	3	0	0	0	97	3	26
2011	Language requirement of position - Bilingual	83	13	2	1	1	0	0	96	2	616
2011	Language requirement of position - Unilingual English	71	26	3	0	0	0	0	97	0	35
2011	Language requirement of position - Unilingual French	78	0	7	0	7	0	8	84	8	13
2011	Language requirement of position - Either English or French	77	16	0	4	0	0	3	96	4	25
2008	Language requirement of position - Bilingual	80	12	3	3	1	0	1	93	4	519
2008	Language requirement of position - Unilingual English	88	9	0	0	0	0	3	100	0	34
2008	Language requirement of position - Unilingual French	80	10	0	0	0	10	0	100	0	10
2008	Language requirement of position - Either English or French	95	0	0	0	0	0	5	100	0	20

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	24	8	4	4	2	3	83	8	337
2017	Language requirement of position - Unilingual English	67	12	4	8	4	0	4	82	13	24
2017	Language requirement of position - Either English or French	50	37	5	0	8	0	0	88	8	23
2014	Language requirement of position - Bilingual	52	24	7	4	3	4	5	84	8	482
2014	Language requirement of position - Unilingual English	46	14	14	7	10	0	10	66	18	30
2014	Language requirement of position - Unilingual French	65	8	0	0	8	0	19	90	10	12
2014	Language requirement of position - Either English or French	64	15	3	4	7	0	7	84	12	26
2011	Language requirement of position - Bilingual	33	26	13	9	7	3	9	67	19	619
2011	Language requirement of position - Unilingual English	34	34	13	11	5	3	0	69	17	36
2011	Language requirement of position - Unilingual French	37	18	15	15	14	0	0	56	30	13
2011	Language requirement of position - Either English or French	54	26	8	8	0	4	0	83	8	25

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	27	8	3	3	1	86	6	336
2017	Language requirement of position - Unilingual English	79	12	4	0	0	4	96	0	24
2017	Language requirement of position - Either English or French	67	26	3	0	4	0	93	4	23

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	27	7	4	3	1	0	86	7	337
2017	Language requirement of position - Unilingual English	79	12	0	0	0	4	4	100	0	24
2017	Language requirement of position - Either English or French	62	20	15	4	0	0	0	82	4	23

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	24	10	7	3	1	0	80	10	335
2017	Language requirement of position - Unilingual English	54	29	4	4	0	4	4	91	4	24
2017	Language requirement of position - Either English or French	57	25	8	7	4	0	0	82	11	23
2014	Language requirement of position - Bilingual	54	29	8	4	4	1	0	84	8	482
2014	Language requirement of position - Unilingual English	40	37	10	7	7	0	0	77	14	30
2014	Language requirement of position - Unilingual French	57	20	0	0	16	0	7	83	17	12
2014	Language requirement of position - Either English or French	57	15	11	6	4	4	4	77	11	26

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	26	10	7	6	5	7	73	15	108
2014	Language requirement of position - Bilingual	30	33	14	11	4	1	8	69	16	143

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	37	14	11	6	4	0	67	18	337
2017	Language requirement of position - Unilingual English	33	37	4	9	9	8	0	77	19	24
2017	Language requirement of position - Either English or French	34	41	12	0	0	13	0	87	0	23
2014	Language requirement of position - Bilingual	31	35	16	8	4	6	0	70	13	482
2014	Language requirement of position - Unilingual English	20	27	20	13	16	4	0	48	31	30
2014	Language requirement of position - Unilingual French	8	44	32	0	9	0	7	56	9	12
2014	Language requirement of position - Either English or French	28	21	14	7	11	19	0	61	22	26
2011	Language requirement of position - Bilingual	16	27	19	15	12	10	1	48	30	615
2011	Language requirement of position - Unilingual English	9	32	17	17	17	8	0	45	37	36
2011	Language requirement of position - Unilingual French	0	56	22	23	0	0	0	56	23	13
2011	Language requirement of position - Either English or French	20	19	30	9	8	14	0	45	20	24

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	35	16	16	10	2	1	58	27	337
2017	Language requirement of position - Unilingual English	16	30	21	12	13	8	0	50	28	24
2017	Language requirement of position - Either English or French	34	35	20	4	0	7	0	74	4	23
2014	Language requirement of position - Bilingual	27	34	18	12	6	2	0	63	19	482
2014	Language requirement of position - Unilingual English	13	33	10	17	26	0	0	47	43	30
2014	Language requirement of position - Unilingual French	20	32	24	17	0	0	7	56	18	12
2014	Language requirement of position - Either English or French	15	40	14	7	14	11	0	61	24	26
2011	Language requirement of position - Bilingual	16	30	21	16	14	4	0	47	31	616
2011	Language requirement of position - Unilingual English	12	18	22	29	17	3	0	30	47	35
2011	Language requirement of position - Unilingual French	11	37	29	8	0	15	0	56	9	13
2011	Language requirement of position - Either English or French	29	34	12	11	12	0	0	64	24	25
2008	Language requirement of position - Bilingual	16	26	20	17	18	3	0	44	35	520
2008	Language requirement of position - Unilingual English	12	29	12	18	21	9	0	45	42	34
2008	Language requirement of position - Unilingual French	30	10	30	30	0	0	0	40	30	10
2008	Language requirement of position - Either English or French	35	35	20	5	5	0	0	70	10	20

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	25	23	19	13	4	0	43	33	337
2017	Language requirement of position - Unilingual English	4	19	29	25	15	8	0	25	44	24
2017	Language requirement of position - Either English or French	27	23	26	13	0	11	0	56	15	23
2014	Language requirement of position - Bilingual	18	33	22	16	7	4	0	53	24	482
2014	Language requirement of position - Unilingual English	13	20	7	23	30	7	0	36	57	30
2014	Language requirement of position - Unilingual French	0	44	24	16	9	0	7	47	27	12
2014	Language requirement of position - Either English or French	15	21	24	0	25	15	0	42	30	26
2011	Language requirement of position - Bilingual	10	28	24	20	12	6	0	41	34	617
2011	Language requirement of position - Unilingual English	8	25	18	28	17	3	0	35	46	36
2011	Language requirement of position - Unilingual French	0	30	48	14	0	7	0	32	16	13
2011	Language requirement of position - Either English or French	15	22	20	24	4	14	0	44	33	25
2008	Language requirement of position - Bilingual	8	26	22	23	17	4	0	36	41	520
2008	Language requirement of position - Unilingual English	9	21	12	26	29	3	0	30	58	34
2008	Language requirement of position - Unilingual French	20	20	40	20	0	0	0	40	20	10
2008	Language requirement of position - Either English or French	20	30	20	10	5	15	0	59	18	20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	27	17	17	9	8	0	54	28	337
2017	Language requirement of position - Unilingual English	11	30	13	20	21	4	0	43	43	24
2017	Language requirement of position - Either English or French	25	36	21	3	0	14	0	71	4	23
2014	Language requirement of position - Bilingual	28	31	18	10	7	7	0	63	18	481
2014	Language requirement of position - Unilingual English	13	33	10	20	19	3	0	48	41	30
2014	Language requirement of position - Unilingual French	0	32	16	17	8	20	7	44	34	12
2014	Language requirement of position - Either English or French	18	24	25	15	11	7	0	46	27	26
2011	Language requirement of position - Bilingual	15	33	16	16	11	9	0	53	30	615
2011	Language requirement of position - Unilingual English	11	22	15	22	30	0	0	33	52	36
2011	Language requirement of position - Unilingual French	18	30	7	22	8	15	0	56	35	13
2011	Language requirement of position - Either English or French	31	19	20	7	4	18	0	61	14	25
2008	Language requirement of position - Bilingual	14	27	17	19	14	8	0	45	36	520
2008	Language requirement of position - Unilingual English	18	18	6	21	29	9	0	39	55	34
2008	Language requirement of position - Unilingual French	20	20	30	20	10	0	0	40	30	10
2008	Language requirement of position - Either English or French	25	45	10	10	5	5	0	74	16	20

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	33	20	15	11	4	0	52	27	336
2017	Language requirement of position - Unilingual English	7	29	12	25	24	4	0	37	51	24
2017	Language requirement of position - Either English or French	20	38	24	10	0	7	0	63	11	23
2014	Language requirement of position - Bilingual	21	32	17	18	9	2	0	54	28	482
2014	Language requirement of position - Unilingual English	14	27	3	34	23	0	0	40	56	30
2014	Language requirement of position - Unilingual French	8	44	17	16	8	0	7	56	26	12
2014	Language requirement of position - Either English or French	18	36	14	8	18	7	0	58	27	26
2011	Language requirement of position - Bilingual	15	32	20	19	12	3	0	48	31	616
2011	Language requirement of position - Unilingual English	11	33	17	23	16	0	0	44	39	36
2011	Language requirement of position - Unilingual French	15	30	33	14	0	7	0	48	16	13
2011	Language requirement of position - Either English or French	19	42	7	25	0	6	0	66	27	25
2008	Language requirement of position - Bilingual	15	32	17	19	15	2	0	48	35	519
2008	Language requirement of position - Unilingual English	18	29	0	32	18	3	0	48	52	34
2008	Language requirement of position - Unilingual French	20	20	10	50	0	0	0	40	50	10
2008	Language requirement of position - Either English or French	26	47	5	11	5	5	0	78	17	19

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	42	18	10	7	1	0	66	16	336
2017	Language requirement of position - Unilingual English	19	38	16	9	19	0	0	56	28	24
2017	Language requirement of position - Either English or French	37	38	8	10	0	7	0	81	11	23
2014	Language requirement of position - Bilingual	32	44	13	7	3	1	0	77	10	481
2014	Language requirement of position - Unilingual English	17	46	13	20	4	0	0	63	24	30
2014	Language requirement of position - Unilingual French	16	44	17	8	8	0	7	65	17	12
2014	Language requirement of position - Either English or French	28	46	14	4	7	0	0	75	11	26
2011	Language requirement of position - Bilingual	30	39	13	11	5	2	0	71	16	614
2011	Language requirement of position - Unilingual English	20	43	12	19	6	0	0	64	25	36
2011	Language requirement of position - Unilingual French	8	60	16	8	8	0	0	68	16	12
2011	Language requirement of position - Either English or French	48	33	4	8	7	0	0	81	15	25

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	46	13	3	1	5	1	82	4	336
2017	Language requirement of position - Unilingual English	30	46	20	0	4	0	0	76	4	24
2017	Language requirement of position - Either English or French	27	47	15	0	0	11	0	83	0	23
2014	Language requirement of position - Bilingual	32	42	15	2	1	5	2	80	4	482
2014	Language requirement of position - Unilingual English	34	46	17	0	0	3	0	83	0	30
2014	Language requirement of position - Unilingual French	12	48	24	0	0	16	0	72	0	12
2014	Language requirement of position - Either English or French	18	43	14	7	7	7	4	68	16	26
2011	Language requirement of position - Bilingual	25	42	16	6	3	5	2	73	9	618
2011	Language requirement of position - Unilingual English	26	32	22	11	3	5	0	62	15	36
2011	Language requirement of position - Unilingual French	20	57	24	0	0	0	0	76	0	12
2011	Language requirement of position - Either English or French	42	43	0	4	4	6	0	91	9	25

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	38	7	6	4	2	1	82	11	336
2017	Language requirement of position - Unilingual English	34	29	9	16	8	4	0	65	25	24
2017	Language requirement of position - Either English or French	29	38	26	0	4	4	0	69	4	23
2014	Language requirement of position - Bilingual	49	32	8	6	2	1	1	84	9	481
2014	Language requirement of position - Unilingual English	40	44	3	10	0	3	0	87	10	30
2014	Language requirement of position - Unilingual French	32	44	24	0	0	0	0	76	0	12
2014	Language requirement of position - Either English or French	22	39	11	7	4	10	7	74	13	26
2011	Language requirement of position - Bilingual	27	32	12	14	10	5	1	62	25	618
2011	Language requirement of position - Unilingual English	22	31	13	14	11	6	3	58	27	36
2011	Language requirement of position - Unilingual French	12	49	0	16	16	8	0	65	35	12
2011	Language requirement of position - Either English or French	45	32	11	7	0	4	0	80	8	25
2008	Language requirement of position - Bilingual	36	29	10	10	9	6	1	69	20	520
2008	Language requirement of position - Unilingual English	29	47	9	6	3	6	0	81	9	34
2008	Language requirement of position - Unilingual French	20	40	10	20	0	10	0	67	22	10
2008	Language requirement of position - Either English or French	40	20	20	5	5	10	0	67	11	20

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	37	16	11	3	6	1	68	15	337
2017	Language requirement of position - Unilingual English	27	17	24	15	16	0	0	44	31	24
2017	Language requirement of position - Either English or French	21	31	28	16	0	4	0	54	17	23
2014	Language requirement of position - Bilingual	37	34	12	8	2	6	1	76	11	482
2014	Language requirement of position - Unilingual English	27	54	3	7	3	7	0	86	11	30
2014	Language requirement of position - Unilingual French	0	68	32	0	0	0	0	68	0	12
2014	Language requirement of position - Either English or French	29	25	14	3	10	13	4	66	17	26
2011	Language requirement of position - Bilingual	18	26	21	15	10	8	2	49	28	617
2011	Language requirement of position - Unilingual English	8	34	22	22	8	3	3	45	32	36
2011	Language requirement of position - Unilingual French	0	37	44	8	0	11	0	42	9	13
2011	Language requirement of position - Either English or French	23	28	18	21	4	6	0	54	26	25

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	26	17	11	13	12	4	51	29	337
2017	Language requirement of position - Unilingual English	24	4	12	25	13	23	0	35	49	24
2017	Language requirement of position - Either English or French	31	13	29	6	4	18	0	53	12	23
2014	Language requirement of position - Bilingual	20	20	21	13	12	11	4	46	29	482
2014	Language requirement of position - Unilingual English	16	20	14	14	30	7	0	39	46	30
2014	Language requirement of position - Unilingual French	8	52	32	8	0	0	0	60	8	12
2014	Language requirement of position - Either English or French	18	15	14	14	11	22	7	46	35	26
2011	Language requirement of position - Bilingual	10	15	18	19	17	16	6	32	45	616
2011	Language requirement of position - Unilingual English	6	18	13	26	28	6	3	26	60	36
2011	Language requirement of position - Unilingual French	18	15	37	8	0	15	7	43	10	13
2011	Language requirement of position - Either English or French	7	20	19	17	12	18	7	36	39	25

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	32	5	3	1	0	1	91	4	337
2017	Language requirement of position - Unilingual English	46	33	4	13	4	0	0	79	17	24
2017	Language requirement of position - Either English or French	80	13	4	0	4	0	0	93	4	23
2014	Language requirement of position - Bilingual	54	28	8	5	2	2	2	85	7	482
2014	Language requirement of position - Unilingual English	37	43	7	10	0	0	3	82	11	30
2014	Language requirement of position - Unilingual French	32	45	23	0	0	0	0	77	0	12
2014	Language requirement of position - Either English or French	67	19	4	6	4	0	0	86	10	26

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	66	22	5	3	1	2	1	91	4	337
2017	Language requirement of position - Unilingual English	79	17	4	0	0	0	0	96	0	24
2017	Language requirement of position - Either English or French	78	18	4	0	0	0	0	96	0	23
2014	Language requirement of position - Bilingual	64	25	4	3	2	2	1	91	4	480
2014	Language requirement of position - Unilingual English	72	28	0	0	0	0	0	100	0	29
2014	Language requirement of position - Unilingual French	40	45	15	0	0	0	0	85	0	12
2014	Language requirement of position - Either English or French	65	28	4	0	0	0	3	96	0	26
2011	Language requirement of position - Bilingual	63	26	6	2	1	1	2	91	3	619
2011	Language requirement of position - Unilingual English	61	31	5	0	0	0	3	95	0	36
2011	Language requirement of position - Unilingual French	33	60	0	0	7	0	0	93	7	13
2011	Language requirement of position - Either English or French	77	16	4	0	0	0	3	96	0	25
2008	Language requirement of position - Bilingual	58	27	7	3	3	0	2	87	7	520
2008	Language requirement of position - Unilingual English	62	32	3	0	0	0	3	97	0	34
2008	Language requirement of position - Unilingual French	50	40	0	0	0	0	10	100	0	10
2008	Language requirement of position - Either English or French	65	20	5	5	0	0	5	89	5	20

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	34	14	10	6	4	0	68	17	336
2017	Language requirement of position - Unilingual English	19	39	12	16	13	0	0	58	29	24
2017	Language requirement of position - Either English or French	38	27	22	10	0	4	0	67	10	22
2014	Language requirement of position - Bilingual	25	36	19	10	6	3	0	63	17	482
2014	Language requirement of position - Unilingual English	23	44	3	7	17	7	0	72	25	30
2014	Language requirement of position - Unilingual French	16	52	32	0	0	0	0	68	0	12
2014	Language requirement of position - Either English or French	15	40	11	7	11	17	0	66	21	26
2011	Language requirement of position - Bilingual	23	31	18	16	10	2	1	55	26	616
2011	Language requirement of position - Unilingual English	11	16	17	39	15	0	3	28	55	36
2011	Language requirement of position - Unilingual French	0	37	33	22	0	0	8	40	24	13
2011	Language requirement of position - Either English or French	35	11	32	8	14	0	0	46	23	25
2008	Language requirement of position - Bilingual	22	37	17	14	8	2	1	60	22	520
2008	Language requirement of position - Unilingual English	21	35	12	15	18	0	0	56	32	34
2008	Language requirement of position - Unilingual French	20	40	40	0	0	0	0	60	0	10
2008	Language requirement of position - Either English or French	30	30	25	0	10	5	0	63	11	20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	23	15	16	18	4	6	46	38	336
2017	Language requirement of position - Unilingual English	0	23	12	28	34	0	3	24	64	24
2017	Language requirement of position - Either English or French	27	25	22	11	4	4	8	59	17	23
2014	Language requirement of position - Bilingual	14	21	15	21	21	3	5	38	46	482
2014	Language requirement of position - Unilingual English	10	13	10	10	47	3	7	26	63	30
2014	Language requirement of position - Unilingual French	0	16	39	24	9	12	0	18	37	12
2014	Language requirement of position - Either English or French	0	18	14	18	25	14	11	24	57	26
2011	Language requirement of position - Bilingual	12	19	15	24	24	3	3	33	52	619
2011	Language requirement of position - Unilingual English	3	6	20	18	50	0	3	9	71	36
2011	Language requirement of position - Unilingual French	0	7	30	47	7	0	8	8	59	13
2011	Language requirement of position - Either English or French	20	12	17	18	30	0	3	33	50	25
2008	Language requirement of position - Bilingual	16	28	14	19	18	2	3	47	38	519
2008	Language requirement of position - Unilingual English	15	18	12	15	41	0	0	32	56	34
2008	Language requirement of position - Either English or French	16	32	21	5	16	11	0	53	24	19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	35	21	8	6	3	1	63	15	336
2017	Language requirement of position - Unilingual English	15	47	13	13	8	4	0	65	22	24
2017	Language requirement of position - Either English or French	52	25	15	4	0	4	0	81	4	23

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	37	11	3	0	4	0	85	4	335
2017	Language requirement of position - Unilingual English	50	29	8	0	8	4	0	83	9	24
2017	Language requirement of position - Either English or French	47	36	11	6	0	0	0	83	6	23
2014	Language requirement of position - Bilingual	42	34	12	2	1	8	0	83	3	481
2014	Language requirement of position - Unilingual English	40	37	17	6	0	0	0	77	6	30
2014	Language requirement of position - Unilingual French	32	52	15	0	0	0	0	85	0	12
2014	Language requirement of position - Either English or French	43	25	11	3	7	7	4	76	12	26

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	38	8	5	2	1	0	84	8	337
2017	Language requirement of position - Unilingual English	39	32	8	13	8	0	0	71	21	24
2017	Language requirement of position - Either English or French	44	39	8	6	0	4	0	86	6	23
2014	Language requirement of position - Bilingual	44	39	9	3	2	3	0	86	5	482
2014	Language requirement of position - Unilingual English	37	40	0	17	6	0	0	77	23	30
2014	Language requirement of position - Unilingual French	16	61	16	0	0	0	7	83	0	12
2014	Language requirement of position - Either English or French	53	29	4	3	8	4	0	85	11	26
2011	Language requirement of position - Bilingual	29	38	16	6	4	5	0	71	11	615
2011	Language requirement of position - Unilingual English	23	33	19	8	8	9	0	61	18	36
2011	Language requirement of position - Unilingual French	18	45	23	7	0	7	0	68	8	13
2011	Language requirement of position - Either English or French	30	40	18	12	0	0	0	69	12	25

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	37	8	5	3	0	83	9	337
2017	Language requirement of position - Unilingual English	45	34	12	9	0	0	79	9	24
2017	Language requirement of position - Either English or French	78	22	0	0	0	0	100	0	23
2014	Language requirement of position - Bilingual	51	35	9	2	2	0	86	5	482
2014	Language requirement of position - Unilingual English	43	40	3	10	4	0	83	13	30
2014	Language requirement of position - Unilingual French	24	44	32	0	0	0	68	0	12
2014	Language requirement of position - Either English or French	56	23	10	0	7	4	82	8	26
2011	Language requirement of position - Bilingual	33	39	15	7	6	1	72	13	614
2011	Language requirement of position - Unilingual English	31	43	7	14	6	0	73	19	36
2011	Language requirement of position - Unilingual French	15	55	22	7	0	0	70	7	13
2011	Language requirement of position - Either English or French	41	36	14	8	0	0	77	8	25
2008	Language requirement of position - Bilingual	30	38	13	11	7	0	69	18	516
2008	Language requirement of position - Unilingual English	32	44	9	12	3	0	76	15	34
2008	Language requirement of position - Unilingual French	30	20	50	0	0	0	50	0	10
2008	Language requirement of position - Either English or French	58	32	5	0	5	0	89	5	19

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	32	20	11	10	2	0	58	21	336
2017	Language requirement of position - Unilingual English	11	41	12	23	13	0	0	52	36	24
2017	Language requirement of position - Either English or French	41	36	15	8	0	0	0	77	8	23
2014	Language requirement of position - Bilingual	24	35	20	12	7	2	0	60	20	482
2014	Language requirement of position - Unilingual English	23	23	14	10	29	0	0	46	40	30
2014	Language requirement of position - Unilingual French	0	36	48	16	0	0	0	36	16	12
2014	Language requirement of position - Either English or French	33	33	6	0	25	0	4	68	26	26
2011	Language requirement of position - Bilingual	15	24	25	19	16	1	0	40	35	615
2011	Language requirement of position - Unilingual English	9	28	18	16	26	3	0	38	43	36
2011	Language requirement of position - Unilingual French	11	37	38	0	14	0	0	48	14	13
2011	Language requirement of position - Either English or French	32	20	20	17	11	0	0	53	28	24

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	38	18	12	6	0	1	63	19	337
2017	Language requirement of position - Unilingual English	19	33	23	16	9	0	0	52	25	24
2017	Language requirement of position - Either English or French	44	35	17	4	0	0	0	79	4	23
2014	Language requirement of position - Bilingual	27	38	17	11	5	1	0	66	17	482
2014	Language requirement of position - Unilingual English	23	27	7	20	23	0	0	50	43	30
2014	Language requirement of position - Unilingual French	8	52	25	8	0	0	7	65	9	12
2014	Language requirement of position - Either English or French	32	36	3	13	15	0	0	68	28	26
2011	Language requirement of position - Bilingual	18	30	23	18	12	1	0	47	30	615
2011	Language requirement of position - Unilingual English	9	34	16	33	9	0	0	43	42	36
2011	Language requirement of position - Unilingual French	0	41	45	0	14	0	0	41	14	13
2011	Language requirement of position - Either English or French	31	27	18	21	4	0	0	58	25	25
2008	Language requirement of position - Bilingual	21	31	20	16	12	0	0	52	28	520
2008	Language requirement of position - Unilingual English	18	35	15	24	9	0	0	53	32	34
2008	Language requirement of position - Unilingual French	30	20	10	40	0	0	0	50	40	10
2008	Language requirement of position - Either English or French	45	15	25	5	5	5	0	63	11	20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	29	13	17	8	4	2	59	27	337
2017	Language requirement of position - Unilingual English	16	17	17	26	21	4	0	34	49	24
2017	Language requirement of position - Either English or French	26	13	21	21	14	0	4	41	37	23
2014	Language requirement of position - Bilingual	25	28	20	10	11	5	0	57	22	482
2014	Language requirement of position - Unilingual English	23	10	7	17	36	7	0	35	57	30
2014	Language requirement of position - Unilingual French	28	8	48	8	8	0	0	36	16	12
2014	Language requirement of position - Either English or French	13	14	15	28	11	12	7	34	48	26
2011	Language requirement of position - Bilingual	17	23	19	17	18	5	1	43	37	615
2011	Language requirement of position - Unilingual English	9	22	19	16	34	0	0	31	50	36
2011	Language requirement of position - Unilingual French	8	22	26	7	7	22	8	43	21	13
2011	Language requirement of position - Either English or French	23	24	19	31	4	0	0	46	35	25
2008	Language requirement of position - Bilingual	22	23	20	15	16	5	0	47	32	520
2008	Language requirement of position - Unilingual English	12	24	18	24	15	9	0	39	42	34
2008	Language requirement of position - Unilingual French	20	20	20	10	20	10	0	44	33	10
2008	Language requirement of position - Either English or French	35	25	10	20	5	5	0	63	26	20

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	39	29	32	337
2017	Language requirement of position - Unilingual English	50	21	28	24
2017	Language requirement of position - Either English or French	54	19	26	23
2014	Language requirement of position - Bilingual	36	27	37	482
2014	Language requirement of position - Unilingual English	50	10	40	30
2014	Language requirement of position - Unilingual French	24	35	41	12
2014	Language requirement of position - Either English or French	51	10	39	26
2011	Language requirement of position - Bilingual	44	24	32	615
2011	Language requirement of position - Unilingual English	53	14	33	36
2011	Language requirement of position - Unilingual French	15	23	62	13
2011	Language requirement of position - Either English or French	46	34	20	25

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	11	12	54	5	10	8	130
2017	Language requirement of position - Unilingual English	22	13	57	8	0	0	12
2017	Language requirement of position - Either English or French	0	6	23	6	64	0	12
2014	Language requirement of position - Bilingual	12	20	50	5	9999	13	173
2014	Language requirement of position - Unilingual English	7	0	80	7	9999	6	15
2014	Language requirement of position - Either English or French	0	22	34	0	9999	44	13
2011	Language requirement of position - Bilingual	12	16	65	2	9999	5	279
2011	Language requirement of position - Unilingual English	6	6	85	0	9999	4	19
2011	Language requirement of position - Either English or French	0	15	68	0	9999	18	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	16	84	336
2014	Language requirement of position - Bilingual	20	80	482
2014	Language requirement of position - Either English or French	17	83	26

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	51	55
2014	Language requirement of position - Bilingual	38	96

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	70	55
2014	Language requirement of position - Bilingual	68	96

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	55
2014	Language requirement of position - Bilingual	12	96

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	55
2014	Language requirement of position - Bilingual	0	96

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	55
2014	Language requirement of position - Bilingual	0	96

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	39	55
2014	Language requirement of position - Bilingual	30	97

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	55
2014	Language requirement of position - Bilingual	50	97

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	53	55
2014	Language requirement of position - Bilingual	52	97

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	43	55
2014	Language requirement of position - Bilingual	51	97

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	42	55
2014	Language requirement of position - Bilingual	27	97

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	44	55
2014	Language requirement of position - Bilingual	58	97

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	55
2014	Language requirement of position - Bilingual	35	97

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	55
2014	Language requirement of position - Bilingual	0	97

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	55
2014	Language requirement of position - Bilingual	12	97

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	53	55
2014	Language requirement of position - Bilingual	51	97

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	55
2014	Language requirement of position - Bilingual	25	97

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	55
2014	Language requirement of position - Bilingual	9	97

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	62	55
2014	Language requirement of position - Bilingual	58	97

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	36	55
2014	Language requirement of position - Bilingual	24	97

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	55
2014	Language requirement of position - Bilingual	20	97

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	19	55
2014	Language requirement of position - Bilingual	16	97

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	55
2014	Language requirement of position - Bilingual	9	97

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	55
2014	Language requirement of position - Bilingual	10	97

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	55
2014	Language requirement of position - Bilingual	22	97

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	52
2014	Language requirement of position - Bilingual	13	91

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	52
2014	Language requirement of position - Bilingual	10	91

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	52
2014	Language requirement of position - Bilingual	15	91

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	25	52
2014	Language requirement of position - Bilingual	12	91

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	52
2014	Language requirement of position - Bilingual	17	91

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	52
2014	Language requirement of position - Bilingual	9	91

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	25	52
2014	Language requirement of position - Bilingual	16	91

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	52
2014	Language requirement of position - Bilingual	25	91

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	52
2014	Language requirement of position - Bilingual	18	91

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	54	52
2014	Language requirement of position - Bilingual	43	91

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	52

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	56	52
2014	Language requirement of position - Bilingual	43	91

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	52
2014	Language requirement of position - Bilingual	12	91

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	89	11	54

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	16	18	7	6	31	6	51	21	337
2017	Language requirement of position - Unilingual English	13	20	17	4	12	34	0	50	25	24
2017	Language requirement of position - Either English or French	34	9	14	0	4	26	12	71	6	23
2014	Language requirement of position - Bilingual	14	18	20	7	6	29	6	49	19	482
2014	Language requirement of position - Unilingual English	10	20	20	0	20	23	6	43	28	30
2014	Language requirement of position - Unilingual French	0	16	53	0	0	8	23	23	0	12
2014	Language requirement of position - Either English or French	22	11	13	3	8	44	0	57	19	26

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	34	14	5	4	12	1	73	11	336
2017	Language requirement of position - Unilingual English	33	30	5	9	9	15	0	74	21	23
2017	Language requirement of position - Either English or French	55	19	11	4	0	11	0	83	4	23
2014	Language requirement of position - Bilingual	26	34	20	4	3	12	1	69	8	482
2014	Language requirement of position - Unilingual English	16	36	14	7	10	13	3	63	20	30
2014	Language requirement of position - Unilingual French	8	44	25	0	0	8	15	68	0	12
2014	Language requirement of position - Either English or French	39	29	11	0	11	11	0	76	12	26
2011	Language requirement of position - Bilingual	20	31	19	9	6	15	0	60	17	615
2011	Language requirement of position - Unilingual English	12	36	28	14	3	5	3	52	18	36
2011	Language requirement of position - Unilingual French	18	30	37	7	8	0	0	48	15	13
2011	Language requirement of position - Either English or French	35	27	16	8	0	14	0	71	10	25

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	37	13	4	1	2	20	76	7	337
2017	Language requirement of position - Unilingual English	25	24	12	12	8	10	8	60	25	24
2017	Language requirement of position - Either English or French	29	13	16	16	11	6	9	50	31	23
2014	Language requirement of position - Bilingual	20	39	11	5	2	2	20	76	9	481
2014	Language requirement of position - Unilingual English	10	46	27	0	4	3	10	65	4	30
2014	Language requirement of position - Unilingual French	16	61	15	0	0	0	8	84	0	12
2014	Language requirement of position - Either English or French	11	38	4	8	10	7	22	69	26	26
2011	Language requirement of position - Bilingual	21	41	11	10	3	2	12	72	15	617
2011	Language requirement of position - Unilingual English	3	47	20	9	8	3	11	58	19	36
2011	Language requirement of position - Unilingual French	7	48	22	22	0	0	0	55	22	13
2011	Language requirement of position - Either English or French	11	33	7	19	3	10	16	60	30	25
2008	Language requirement of position - Bilingual	18	41	8	10	4	2	18	73	16	520
2008	Language requirement of position - Unilingual English	26	47	6	9	6	3	3	78	16	34
2008	Language requirement of position - Unilingual French	0	10	70	10	10	0	0	10	20	10
2008	Language requirement of position - Either English or French	30	15	15	10	10	20	0	56	25	20

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	17	24	4	3	21	22	47	12	335
2017	Language requirement of position - Unilingual English	4	0	25	4	0	62	4	12	13	24
2017	Language requirement of position - Either English or French	9	17	32	0	6	20	15	42	9	23
2014	Language requirement of position - Bilingual	9	14	16	5	4	29	23	49	18	481
2014	Language requirement of position - Unilingual English	0	7	30	4	10	37	13	13	26	30
2014	Language requirement of position - Unilingual French	0	37	15	0	0	32	16	71	0	12
2014	Language requirement of position - Either English or French	7	7	14	4	7	38	23	36	29	26
2011	Language requirement of position - Bilingual	6	17	20	10	5	29	14	39	26	615
2011	Language requirement of position - Unilingual English	0	5	36	9	8	28	14	9	30	36
2011	Language requirement of position - Unilingual French	7	14	38	15	0	18	7	29	20	13
2011	Language requirement of position - Either English or French	0	12	24	8	3	25	27	25	25	25

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	26	10	1	2	8	18	82	4	337
2017	Language requirement of position - Unilingual English	24	16	17	13	0	23	8	57	19	24
2017	Language requirement of position - Either English or French	44	9	24	0	0	7	15	69	0	23
2014	Language requirement of position - Bilingual	30	30	8	3	1	9	20	84	5	482
2014	Language requirement of position - Unilingual English	28	20	21	11	7	7	7	56	20	29
2014	Language requirement of position - Unilingual French	33	28	16	0	0	8	15	79	0	12
2014	Language requirement of position - Either English or French	21	21	18	0	0	15	26	70	0	26
2011	Language requirement of position - Bilingual	28	32	11	4	3	10	12	77	9	616
2011	Language requirement of position - Unilingual English	19	19	17	8	3	16	17	58	17	36
2011	Language requirement of position - Unilingual French	22	38	22	0	0	18	0	73	0	13
2011	Language requirement of position - Either English or French	23	28	20	4	0	7	16	68	6	25
2008	Language requirement of position - Bilingual	26	30	10	6	2	10	17	75	11	521
2008	Language requirement of position - Unilingual English	29	32	15	3	3	15	3	75	7	34
2008	Language requirement of position - Unilingual French	0	50	20	10	0	20	0	63	13	10
2008	Language requirement of position - Either English or French	25	20	15	0	0	40	0	75	0	20

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	24	13	2	2	11	18	76	5	334
2017	Language requirement of position - Unilingual English	29	13	13	9	0	33	3	65	14	23
2017	Language requirement of position - Either English or French	39	14	21	0	0	11	15	72	0	23
2014	Language requirement of position - Bilingual	25	27	11	2	1	15	20	79	4	481
2014	Language requirement of position - Unilingual English	23	23	17	4	10	14	10	60	17	30
2014	Language requirement of position - Unilingual French	8	44	24	0	0	8	15	68	0	12
2014	Language requirement of position - Either English or French	24	17	14	0	0	18	26	74	0	26
2011	Language requirement of position - Bilingual	22	28	15	7	3	13	12	68	13	616
2011	Language requirement of position - Unilingual English	8	32	14	8	0	19	17	64	13	36
2011	Language requirement of position - Unilingual French	7	37	29	8	0	18	0	55	9	13
2011	Language requirement of position - Either English or French	27	25	21	4	0	7	16	67	6	25
2008	Language requirement of position - Bilingual	24	28	14	8	3	7	15	67	15	519
2008	Language requirement of position - Unilingual English	35	18	12	9	6	15	6	67	19	34
2008	Language requirement of position - Unilingual French	30	10	20	20	0	20	0	50	25	10
2008	Language requirement of position - Either English or French	40	25	15	5	0	10	5	76	6	20

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	7	93	336
2017	Language requirement of position - Unilingual English	0	100	24
2014	Language requirement of position - Bilingual	7	93	481
2014	Language requirement of position - Unilingual French	0	100	12
2014	Language requirement of position - Either English or French	18	82	26

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	41	24
2014	Language requirement of position - Bilingual	23	30

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	74	24
2014	Language requirement of position - Bilingual	91	30

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	24
2014	Language requirement of position - Bilingual	0	30

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	24
2014	Language requirement of position - Bilingual	0	30

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	24
2014	Language requirement of position - Bilingual	0	30

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	24

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	24

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	42	24
2014	Language requirement of position - Bilingual	18	30

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	34	24

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	24

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	24

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	24
2014	Language requirement of position - Bilingual	0	30

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	24
2014	Language requirement of position - Bilingual	22	30

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	24

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	30	24

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	24
2014	Language requirement of position - Bilingual	0	30

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	24
2014	Language requirement of position - Bilingual	43	30

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	24
2014	Language requirement of position - Bilingual	29	30

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	24

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	24

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	24
2014	Language requirement of position - Bilingual	38	30

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	24

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	24

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	24

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	24

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	32	24

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	29	24
2014	Language requirement of position - Bilingual	17	28

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	62	24
2014	Language requirement of position - Bilingual	38	28

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	24
2014	Language requirement of position - Bilingual	24	28

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	58	24
2014	Language requirement of position - Bilingual	56	28

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	24

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	63	24
2014	Language requirement of position - Bilingual	59	28

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	93	7	24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	14	22	3	2	37	5	54	9	337
2017	Language requirement of position - Unilingual English	16	0	17	0	4	54	9	43	11	24
2017	Language requirement of position - Either English or French	29	16	18	0	0	33	4	71	0	23
2014	Language requirement of position - Bilingual	16	13	19	2	3	37	10	55	10	482
2014	Language requirement of position - Unilingual English	3	23	21	7	13	23	10	40	30	30
2014	Language requirement of position - Unilingual French	7	60	8	0	0	17	8	89	0	12
2014	Language requirement of position - Either English or French	18	14	15	3	7	40	4	57	18	26

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	32	15	2	1	15	1	78	5	337
2017	Language requirement of position - Unilingual English	31	25	0	4	4	31	4	87	13	24
2017	Language requirement of position - Either English or French	51	26	12	0	0	11	0	87	0	23
2014	Language requirement of position - Bilingual	30	27	18	1	2	19	2	72	5	482
2014	Language requirement of position - Unilingual English	17	33	21	4	6	17	3	62	12	30
2014	Language requirement of position - Unilingual French	7	68	9	0	0	8	8	90	0	12
2014	Language requirement of position - Either English or French	43	22	8	3	7	17	0	79	12	26
2011	Language requirement of position - Bilingual	26	31	17	5	3	18	0	71	9	619
2011	Language requirement of position - Unilingual English	23	30	27	5	0	14	0	62	6	36
2011	Language requirement of position - Unilingual French	26	30	23	0	0	22	0	71	0	13
2011	Language requirement of position - Either English or French	36	21	23	8	0	11	0	65	9	25

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	24	20	11	17	3	50	29	337
2017	Language requirement of position - Unilingual English	18	34	8	8	32	0	51	40	23
2017	Language requirement of position - Either English or French	44	19	6	15	17	0	62	32	23

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	24	30	16	11	1	42	27	337
2017	Language requirement of position - Unilingual English	27	16	28	8	21	0	43	29	24
2017	Language requirement of position - Either English or French	41	17	30	11	0	0	58	11	23

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	28	27	16	9	2	47	25	336
2017	Language requirement of position - Unilingual English	16	35	16	16	17	0	51	33	24
2017	Language requirement of position - Either English or French	41	32	19	7	0	0	73	7	23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	21	23	24	17	2	35	42	337
2017	Language requirement of position - Unilingual English	18	24	32	0	26	0	42	26	24
2017	Language requirement of position - Either English or French	31	29	25	15	0	0	60	15	23

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	25	20	7	2	1	7	69	10	336
2017	Language requirement of position - Unilingual English	42	9	27	5	5	0	14	59	11	22
2017	Language requirement of position - Either English or French	73	19	0	4	0	4	0	96	4	23

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	31	19	10	8	2	61	19	336
2017	Language requirement of position - Unilingual English	38	13	12	20	17	0	51	37	24
2017	Language requirement of position - Either English or French	54	21	14	8	4	0	75	12	23

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	32	18	15	7	1	1	59	22	335
2017	Language requirement of position - Unilingual English	28	18	33	21	0	0	0	46	21	24
2017	Language requirement of position - Either English or French	62	20	15	4	0	0	0	81	4	23

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	26	26	16	14	1	44	30	335
2017	Language requirement of position - Unilingual English	8	24	43	12	13	0	32	25	24
2017	Language requirement of position - Either English or French	34	41	18	3	4	0	75	7	23

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	26	21	18	11	2	49	30	335
2017	Language requirement of position - Unilingual English	16	11	27	29	17	0	27	45	24
2017	Language requirement of position - Either English or French	25	46	14	15	0	0	71	15	23

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	28	21	9	9	1	2	60	18	335
2017	Language requirement of position - Unilingual English	26	31	16	13	13	0	0	58	26	24
2017	Language requirement of position - Either English or French	37	51	4	4	4	0	0	88	8	22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	20	10	5	5	2	80	10	335
2017	Language requirement of position - Unilingual English	40	36	8	8	8	0	76	16	24
2017	Language requirement of position - Either English or French	85	11	0	4	0	0	96	4	23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	73	11	4	3	3	1	5	90	6	337
2017	Language requirement of position - Unilingual English	71	8	4	13	4	0	0	79	17	24
2017	Language requirement of position - Either English or French	89	4	4	4	0	0	0	93	4	23

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	23	8	3	1	4	86	5	337
2017	Language requirement of position - Unilingual English	40	24	15	12	8	0	65	21	24
2017	Language requirement of position - Either English or French	82	11	0	7	0	0	93	7	23

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	62	16	9	5	5	3	81	10	336
2017	Language requirement of position - Unilingual English	60	19	13	4	4	0	79	8	24
2017	Language requirement of position - Either English or French	81	11	0	4	4	0	93	7	23

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	13	6	2	18	90	2	336
2017	Language requirement of position - Unilingual English	47	8	4	0	41	93	0	24
2017	Language requirement of position - Either English or French	71	7	0	0	22	100	0	23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	73	15	4	1	7	96	1	335
2017	Language requirement of position - Unilingual English	64	17	6	0	13	93	0	24
2017	Language requirement of position - Either English or French	73	8	0	0	19	100	0	22

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	63	15	8	2	4	1	6	84	7	337
2017	Language requirement of position - Unilingual English	69	8	8	4	6	0	4	81	11	24
2017	Language requirement of position - Either English or French	43	19	28	0	6	0	4	65	6	23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	26	10	4	3	5	82	7	337
2017	Language requirement of position - Unilingual English	48	27	12	4	0	8	82	5	24
2017	Language requirement of position - Either English or French	68	15	10	4	0	4	86	4	23

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	30	34	16	7	1	0	42	23	336
2017	Language requirement of position - Unilingual English	20	12	55	9	4	0	0	32	13	24
2017	Language requirement of position - Either English or French	29	36	13	15	4	0	4	67	19	23

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	8	22	35	22	12	1	34	31	337
2017	Language requirement of position - Unilingual English	13	13	57	12	4	0	17	26	23
2017	Language requirement of position - Either English or French	0	11	23	32	31	4	65	12	23

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	41	14	5	4	3	76	9	337
2017	Language requirement of position - Unilingual English	38	50	8	0	4	0	88	4	24
2017	Language requirement of position - Either English or French	51	24	18	4	0	4	78	4	22

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	40	13	11	12	2	62	24	335
2017	Language requirement of position - Unilingual English	15	41	12	13	19	0	56	32	24
2017	Language requirement of position - Either English or French	43	33	16	4	4	0	76	8	23

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	17	83	337
2017	Language requirement of position - Unilingual English	36	64	24
2014	Language requirement of position - Bilingual	16	84	481
2014	Language requirement of position - Unilingual English	17	83	30

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	86	14	58
2014	Language requirement of position - Bilingual	86	14	77

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	36	6	6	2	0	0	86	8	50
2014	Language requirement of position - Bilingual	61	25	2	11	2	0	0	86	13	66

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	22	19	10	11	2	1	37	63	337
2017	Language requirement of position - Unilingual English	29	29	12	4	23	4	0	30	70	24
2017	Language requirement of position - Either English or French	23	17	16	0	30	13	0	26	74	23

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	29	204
2017	Language requirement of position - Unilingual English	34	16
2017	Language requirement of position - Either English or French	41	15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	34	204
2017	Language requirement of position - Unilingual English	30	16
2017	Language requirement of position - Either English or French	38	15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	23	204
2017	Language requirement of position - Unilingual English	28	16
2017	Language requirement of position - Either English or French	35	15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	204
2017	Language requirement of position - Unilingual English	31	16
2017	Language requirement of position - Either English or French	20	15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	204
2017	Language requirement of position - Unilingual English	25	16
2017	Language requirement of position - Either English or French	0	15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	48	204
2017	Language requirement of position - Unilingual English	41	16
2017	Language requirement of position - Either English or French	27	15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	6	46	24	7	4	13	194
2017	Language requirement of position - Unilingual English	0	24	27	13	6	31	16
2017	Language requirement of position - Either English or French	0	62	21	11	0	5	15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	25	17	16	18	1	10	42	39	205
2017	Language requirement of position - Unilingual English	6	30	6	20	19	0	19	44	49	15
2017	Language requirement of position - Either English or French	28	18	17	21	16	0	0	46	38	15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	1	13	16	18	39	3	10	16	66	205
2017	Language requirement of position - Unilingual English	0	13	0	18	69	0	0	13	87	16
2017	Language requirement of position - Either English or French	6	0	6	42	46	0	0	6	88	15

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 108. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me