2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 35 47 2 13 4 0 0 82 16 135
2017 First official language - French 42 42 7 7 2 0 0 84 9 254
2014 First official language - English 34 50 4 10 2 1 0 84 12 180
2014 First official language - French 34 47 5 10 3 0 0 81 13 367
2011 First official language - English 22 47 6 18 7 0 0 69 24 217
2011 First official language - French 30 47 8 11 4 0 0 77 15 477
2008 First official language - English 41 41 5 9 4 0 0 82 13 195
2008 First official language - French 39 45 5 8 2 0 0 84 11 391

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 76 19 4 1 1 0 0 95 1 135
2017 First official language - French 58 26 9 4 2 1 0 85 6 254
2014 First official language - English 78 17 3 1 0 0 0 96 1 180
2014 First official language - French 51 35 7 4 2 0 1 87 6 367
2011 First official language - English 69 24 2 3 1 1 0 94 4 216
2011 First official language - French 57 29 5 6 2 1 0 86 9 477
2008 First official language - English 75 19 4 2 1 0 0 94 2 195
2008 First official language - French 55 31 5 6 3 0 1 86 9 388

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 75 22 1 2 1 0 0 97 3 135
2017 First official language - French 47 32 9 9 2 0 0 80 11 254
2014 First official language - English 69 23 3 5 1 0 0 92 6 180
2014 First official language - French 45 29 10 12 4 0 0 74 15 367
2011 First official language - English 67 24 3 5 1 0 1 91 6 217
2011 First official language - French 49 29 9 10 3 0 0 78 13 477
2008 First official language - English 68 25 3 3 1 0 0 93 4 195
2008 First official language - French 43 30 8 13 5 0 1 74 18 391

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 47 34 7 9 3 0 0 81 13 134
2017 First official language - French 44 38 6 8 5 0 0 82 13 254
2014 First official language - English 50 32 5 9 4 0 0 82 13 180
2014 First official language - French 41 41 6 8 4 0 0 82 11 367
2011 First official language - English 43 35 7 10 6 0 0 77 15 217
2011 First official language - French 41 37 9 10 3 0 1 78 13 477

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 41 14 12 5 0 1 69 17 134
2017 First official language - French 36 36 15 7 5 0 1 73 13 253
2014 First official language - English 36 32 11 14 6 1 0 69 19 180
2014 First official language - French 29 45 13 10 3 0 0 74 13 367
2011 First official language - English 30 33 14 13 9 0 1 63 23 217
2011 First official language - French 28 35 20 11 6 0 1 63 16 477
2008 First official language - English 24 42 17 9 7 1 2 66 16 195
2008 First official language - French 30 36 16 10 5 0 3 68 16 391

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 50 34 5 8 3 0 0 84 11 135
2017 First official language - French 43 37 11 7 3 0 0 80 10 253
2014 First official language - English 52 31 6 8 3 0 0 83 11 180
2014 First official language - French 39 36 13 7 5 0 0 75 12 366
2011 First official language - English 40 40 7 8 5 0 0 80 13 217
2011 First official language - French 41 35 12 8 3 0 0 77 11 477
2008 First official language - English 43 37 8 7 5 1 0 80 12 195
2008 First official language - French 39 38 12 6 5 0 0 77 11 391

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 57 29 7 7 1 0 0 85 8 135
2017 First official language - French 48 33 9 6 4 0 0 82 10 253
2014 First official language - English 60 27 4 6 2 0 0 87 9 180
2014 First official language - French 43 34 11 7 5 0 0 77 12 366
2011 First official language - English 50 35 5 4 5 0 0 85 10 217
2011 First official language - French 46 36 8 7 3 0 0 82 10 476
2008 First official language - English 48 38 6 5 3 0 0 87 8 195
2008 First official language - French 43 38 9 5 5 0 1 82 9 391

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 54 30 6 6 4 0 0 84 10 135
2017 First official language - French 46 38 8 5 3 0 0 84 8 253
2014 First official language - English 59 29 6 4 1 1 0 88 5 180
2014 First official language - French 45 43 8 2 1 1 0 89 4 367

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 52 24 7 10 6 0 1 77 16 135
2017 First official language - French 49 34 9 4 4 0 1 83 8 251
2014 First official language - English 49 31 7 7 7 0 0 80 13 180
2014 First official language - French 46 33 10 6 4 0 2 79 11 367
2011 First official language - English 43 34 6 13 5 0 0 76 17 217
2011 First official language - French 34 36 15 9 4 0 2 72 13 473

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 23 15 12 9 1 17 56 26 134
2017 First official language - French 32 21 15 6 8 3 14 64 17 252
2014 First official language - English 32 18 9 10 10 2 20 63 26 180
2014 First official language - French 35 25 12 9 6 1 12 69 17 367
2011 First official language - English 22 19 12 11 18 2 16 50 35 216
2011 First official language - French 27 22 9 10 10 2 21 63 26 473
2008 First official language - English 27 22 7 14 15 3 13 57 34 195
2008 First official language - French 35 23 8 11 9 2 13 68 23 388

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 42 41 10 4 2 0 0 83 7 135
2017 First official language - French 36 40 13 8 4 0 0 76 12 254
2014 First official language - English 48 34 7 7 3 0 0 82 10 180
2014 First official language - French 33 43 13 8 4 0 0 76 12 366
2011 First official language - English 29 44 10 12 5 0 0 73 17 217
2011 First official language - French 35 39 13 7 6 0 0 75 13 474
2008 First official language - English 33 46 11 7 4 0 0 78 11 195
2008 First official language - French 40 41 8 5 5 0 0 82 10 387

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 38 31 12 13 5 0 0 69 19 135
2017 First official language - French 35 37 13 9 6 0 0 72 15 254
2014 First official language - English 38 34 11 6 9 2 0 73 16 180
2014 First official language - French 30 38 12 10 10 0 0 68 20 367
2011 First official language - English 28 36 7 14 15 0 0 63 30 216
2011 First official language - French 23 34 20 15 6 0 0 58 22 476

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 25 41 12 15 6 1 0 67 21 134
2017 First official language - French 32 37 11 15 4 0 0 70 19 254

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 45 37 9 5 4 0 0 82 9 135
2017 First official language - French 41 39 10 7 2 1 0 81 9 254
2014 First official language - English 52 36 7 1 4 1 0 88 5 180
2014 First official language - French 44 36 9 5 5 1 0 81 10 367
2011 First official language - English 45 38 9 5 3 0 0 83 8 217
2011 First official language - French 41 38 11 7 3 0 0 79 10 474
2008 First official language - English 49 37 5 5 3 1 0 87 8 195
2008 First official language - French 47 37 8 4 4 0 0 84 8 389

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 39 34 6 12 9 0 0 74 21 134
2017 First official language - French 34 35 15 9 6 0 1 70 15 253

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 60 36 3 1 0 0 0 96 1 135
2017 First official language - French 49 37 10 4 0 0 0 86 4 254
2014 First official language - English 70 20 8 2 1 0 0 90 3 180
2014 First official language - French 63 26 8 2 1 0 0 89 3 367
2011 First official language - English 55 37 5 2 1 0 1 92 3 216
2011 First official language - French 57 30 10 3 1 0 0 87 3 476

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 44 38 7 7 4 0 0 82 11 135
2017 First official language - French 33 37 13 12 5 0 0 70 16 253
2014 First official language - English 38 40 10 5 7 1 0 78 12 180
2014 First official language - French 25 41 14 12 7 0 1 67 19 367
2011 First official language - English 30 45 9 7 9 0 0 75 17 217
2011 First official language - French 25 40 14 12 8 0 1 66 20 476

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 49 29 8 8 7 0 0 78 15 135
2017 First official language - French 42 32 14 7 4 0 0 74 11 254
2014 First official language - English 46 29 14 7 3 0 0 75 11 180
2014 First official language - French 31 37 18 9 4 0 0 68 14 367

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 42 33 13 7 6 0 0 75 12 135
2017 First official language - French 38 33 13 11 4 0 0 72 15 254
2014 First official language - English 41 37 10 8 5 0 0 77 13 180
2014 First official language - French 31 38 16 9 6 1 0 69 15 367
2011 First official language - English 34 40 9 10 6 0 1 74 17 217
2011 First official language - French 29 40 15 11 4 0 0 69 16 477

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 46 35 14 3 2 0 0 81 5 134
2017 First official language - French 39 42 11 6 1 0 0 81 7 254
2014 First official language - English 50 32 9 5 3 0 0 83 8 180
2014 First official language - French 38 43 12 4 3 0 0 81 7 367
2011 First official language - English 36 42 8 10 3 0 0 78 14 217
2011 First official language - French 37 43 10 7 3 0 0 81 9 474
2008 First official language - English 42 43 6 7 3 0 0 84 10 195
2008 First official language - French 43 41 7 5 3 0 0 84 9 389

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 35 17 9 4 0 1 70 13 135
2017 First official language - French 38 40 16 4 2 0 0 78 6 253
2014 First official language - English 32 36 18 11 2 0 0 69 13 180
2014 First official language - French 39 38 14 7 2 0 0 77 9 366
2011 First official language - English 36 32 20 8 4 0 0 68 12 216
2011 First official language - French 36 32 18 8 5 0 0 68 14 476
2008 First official language - English 26 26 21 12 14 1 0 52 27 195
2008 First official language - French 24 33 18 15 9 0 1 57 24 390

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 18 23 41 9 7 0 1 16 42 135
2017 First official language - French 16 35 27 15 4 1 3 20 52 253
2014 First official language - English 13 28 30 17 8 1 2 26 43 180
2014 First official language - French 14 36 32 11 5 1 1 16 52 367
2011 First official language - English 18 31 26 15 7 0 2 23 50 216
2011 First official language - French 15 33 30 12 5 0 4 18 51 475
2008 First official language - English 18 35 29 11 5 1 2 16 54 194
2008 First official language - French 21 34 30 11 2 1 1 13 56 388

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 22 23 28 16 7 3 2 24 47 135
2017 First official language - French 25 26 29 11 7 1 2 18 52 253
2014 First official language - English 17 20 32 14 12 2 4 27 39 180
2014 First official language - French 16 27 32 14 6 3 2 22 45 366
2011 First official language - English 25 21 27 17 7 2 1 25 48 217
2011 First official language - French 23 30 25 10 5 2 4 16 57 473
2008 First official language - English 19 31 23 17 7 2 2 25 52 194
2008 First official language - French 26 32 21 11 5 3 2 17 61 388

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 17 30 29 15 7 1 1 22 48 135
2017 First official language - French 28 26 26 11 3 2 3 14 58 253
2014 First official language - English 27 27 22 17 4 2 2 22 55 180
2014 First official language - French 32 30 22 8 4 2 2 12 64 366
2011 First official language - English 28 22 24 17 6 1 1 24 52 217
2011 First official language - French 26 28 20 10 4 3 8 16 62 475
2008 First official language - English 24 26 28 10 8 2 3 19 52 194
2008 First official language - French 25 28 22 13 5 3 4 20 57 387

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 11 17 31 29 11 0 1 41 28 135
2017 First official language - French 13 24 31 21 8 1 2 30 38 253
2014 First official language - English 10 14 39 25 11 0 2 36 24 179
2014 First official language - French 13 18 37 20 9 2 2 30 32 366
2011 First official language - English 15 19 30 21 13 0 2 35 35 216
2011 First official language - French 13 26 31 14 6 1 7 23 43 472
2008 First official language - English 24 25 31 10 7 1 3 18 50 193
2008 First official language - French 23 29 25 13 6 1 3 20 54 386

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 22 21 26 14 11 2 3 26 46 134
2017 First official language - French 20 25 29 13 7 1 5 21 48 252
2014 First official language - English 18 27 27 16 8 1 3 25 47 180
2014 First official language - French 25 26 25 15 5 2 2 21 53 366
2011 First official language - English 27 21 26 15 8 1 2 24 49 217
2011 First official language - French 21 26 26 12 7 1 8 21 51 475
2008 First official language - English 23 28 26 13 6 2 3 20 54 192
2008 First official language - French 23 27 25 13 7 2 4 21 53 387

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 23 27 15 8 4 1 24 47 135
2017 First official language - French 24 28 23 14 5 3 3 20 55 253
2014 First official language - English 13 14 26 27 12 2 6 43 29 179
2014 First official language - French 16 24 26 22 7 4 3 30 42 367
2011 First official language - English 21 22 28 15 9 3 2 26 44 216
2011 First official language - French 26 25 22 14 4 4 5 19 56 472
2008 First official language - English 20 24 29 13 8 2 4 23 47 193
2008 First official language - French 32 27 20 9 5 3 4 15 64 390

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 18 35 17 8 1 1 25 39 134
2017 First official language - French 22 25 30 11 6 3 2 19 49 252
2014 First official language - English 25 28 25 12 5 2 2 18 56 179
2014 First official language - French 19 27 33 9 6 3 3 16 49 367
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 78 19 2 1 1 0 0 96 2 135
2017 First official language - French 66 27 3 3 2 0 0 93 4 254
2014 First official language - English 83 11 3 2 0 0 1 95 2 180
2014 First official language - French 68 20 5 4 2 1 1 90 5 367
2011 First official language - English 75 18 2 4 2 0 0 93 6 217
2011 First official language - French 64 24 5 4 2 0 1 89 6 475
2008 First official language - English 68 23 2 6 2 0 1 91 7 195
2008 First official language - French 63 24 5 5 2 1 1 88 7 390

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 39 28 8 11 10 2 3 70 22 135
2017 First official language - French 34 31 15 11 3 3 3 69 15 254
2014 First official language - English 42 26 8 9 8 3 5 73 18 180
2014 First official language - French 33 28 15 9 7 3 5 67 17 367

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 55 22 6 7 9 0 2 78 16 135
2017 First official language - French 53 27 9 9 1 0 0 80 11 254
2014 First official language - English 56 21 7 8 7 0 0 77 15 179
2014 First official language - French 49 32 8 5 6 0 0 81 10 367

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 43 29 10 11 5 1 1 74 16 135
2017 First official language - French 39 37 12 9 1 2 0 78 10 253
2014 First official language - English 45 31 7 8 5 2 1 79 14 180
2014 First official language - French 33 45 12 5 4 1 1 79 9 367
2011 First official language - English 31 36 5 18 8 1 0 68 27 217
2011 First official language - French 27 42 13 12 5 1 0 70 17 477
2008 First official language - English 35 35 10 12 6 2 1 71 19 194
2008 First official language - French 26 44 15 9 4 1 0 71 14 390

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 37 22 13 11 5 9 2 66 19 135
2017 First official language - French 31 32 17 9 5 6 1 67 15 254
2014 First official language - English 40 27 8 10 5 8 3 75 17 180
2014 First official language - French 31 30 18 7 6 7 1 67 14 366
2011 First official language - English 33 25 8 15 12 6 0 62 29 217
2011 First official language - French 26 28 17 16 8 5 0 57 25 475
2008 First official language - English 35 27 11 14 6 6 1 67 22 193
2008 First official language - French 28 34 14 11 6 7 0 67 18 391

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 13 24 14 18 8 21 1 48 34 134
2017 First official language - French 17 24 18 18 7 13 3 49 30 253
2014 First official language - English 18 26 13 15 10 13 4 53 31 180
2014 First official language - French 14 22 20 14 13 13 4 43 33 365

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 60 28 3 4 6 0 0 88 9 135
2017 First official language - French 49 38 8 3 2 0 0 86 5 254
2014 First official language - English 56 30 5 7 2 0 0 87 8 178
2014 First official language - French 48 37 8 4 3 0 0 85 7 367
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 48 24 13 7 7 0 2 73 13 135
2017 First official language - French 43 32 12 8 3 1 1 77 11 254
2014 First official language - English 49 31 4 7 7 2 1 82 14 179
2014 First official language - French 40 38 11 6 5 0 1 78 11 367
2011 First official language - English 33 34 11 14 6 2 0 68 21 216
2011 First official language - French 33 39 14 9 5 0 0 72 14 475
2008 First official language - English 33 32 12 12 10 2 0 66 22 195
2008 First official language - French 36 32 12 10 7 0 1 70 18 391

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 52 23 13 3 4 3 2 79 7 135
2017 First official language - French 48 31 11 7 1 2 0 80 9 254
2014 First official language - English 54 26 7 3 6 3 0 83 9 180
2014 First official language - French 45 33 11 4 4 3 0 81 8 367
2011 First official language - English 41 31 10 8 7 1 1 74 16 215
2011 First official language - French 36 33 18 7 4 2 0 71 11 475
2008 First official language - English 43 24 11 11 8 3 1 70 19 195
2008 First official language - French 37 32 14 5 7 3 1 72 13 391

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 53 25 8 8 4 1 0 80 12 134
2017 First official language - French 43 35 10 8 2 0 1 79 11 254
2014 First official language - English 52 28 7 5 7 1 0 81 12 180
2014 First official language - French 46 32 11 7 4 0 0 78 11 367
2011 First official language - English 40 30 9 14 7 0 0 70 21 216
2011 First official language - French 34 39 14 8 4 0 0 74 12 476
2008 First official language - English 44 26 8 11 8 2 0 72 20 194
2008 First official language - French 38 34 14 8 5 1 0 72 13 391

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 91 8 1 0 0 0 0 99 0 135
2017 First official language - French 76 20 3 0 1 0 0 96 1 254
2014 First official language - English 85 10 1 0 2 0 2 97 2 180
2014 First official language - French 79 15 2 2 1 0 1 95 3 367
2011 First official language - English 84 12 1 1 1 0 0 96 2 217
2011 First official language - French 81 14 2 2 1 0 1 95 3 473
2008 First official language - English 85 9 2 3 1 0 2 95 3 194
2008 First official language - French 79 12 3 3 1 0 2 93 4 390

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 62 17 4 5 5 2 4 85 11 135
2017 First official language - French 51 28 10 4 3 1 2 82 7 254
2014 First official language - English 62 13 8 5 4 3 5 82 9 180
2014 First official language - French 49 27 7 4 4 4 6 84 9 367
2011 First official language - English 36 27 10 11 9 2 6 68 21 217
2011 First official language - French 33 26 14 9 7 3 9 67 17 477

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 64 23 6 1 4 1 1 89 5 135
2017 First official language - French 59 27 8 4 2 0 0 86 6 253

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 64 21 6 2 3 2 1 88 5 135
2017 First official language - French 58 28 8 4 1 1 0 87 6 254

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 56 24 7 7 4 1 1 82 10 135
2017 First official language - French 55 24 11 6 3 1 0 80 9 252
2014 First official language - English 58 26 4 5 5 2 0 86 10 180
2014 First official language - French 52 30 10 4 4 1 1 82 8 367
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 31 11 6 7 6 10 72 15 44
2017 First official language - French 40 24 10 9 6 6 5 72 17 71
2014 First official language - English 36 34 15 8 2 2 4 74 11 58
2014 First official language - French 26 31 14 12 6 1 10 64 20 90

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 37 31 11 11 5 5 0 72 16 135
2017 First official language - French 23 41 15 10 6 5 0 67 17 254
2014 First official language - English 39 31 11 5 7 6 0 75 13 180
2014 First official language - French 25 35 20 9 5 6 0 64 15 367
2011 First official language - English 17 27 17 16 14 9 1 49 33 215
2011 First official language - French 15 27 21 14 11 10 1 48 29 474

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 34 11 11 9 4 0 67 21 135
2017 First official language - French 17 35 18 17 10 2 1 54 28 254
2014 First official language - English 32 32 11 13 9 3 0 66 23 180
2014 First official language - French 23 35 20 12 7 2 0 59 20 367
2011 First official language - English 17 29 17 18 17 1 0 47 36 215
2011 First official language - French 15 30 22 16 12 5 0 48 29 475
2008 First official language - English 19 26 14 15 22 3 1 47 39 194
2008 First official language - French 15 26 23 17 15 3 0 43 33 391

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 26 15 21 12 5 0 50 35 135
2017 First official language - French 13 24 29 17 12 5 0 39 30 254
2014 First official language - English 20 29 16 18 11 5 0 51 31 180
2014 First official language - French 15 34 24 14 8 5 0 51 24 367
2011 First official language - English 8 28 21 24 15 4 0 37 41 217
2011 First official language - French 11 29 25 18 10 7 0 43 30 475
2008 First official language - English 10 25 12 24 23 5 1 37 50 194
2008 First official language - French 8 26 26 22 14 4 0 35 37 391

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 30 11 13 9 6 0 64 24 135
2017 First official language - French 17 27 20 18 9 9 0 48 30 254
2014 First official language - English 35 26 12 14 9 4 0 64 24 180
2014 First official language - French 22 32 21 10 7 8 0 59 18 366
2011 First official language - English 13 33 11 22 14 6 0 50 38 216
2011 First official language - French 16 32 18 14 11 10 0 53 27 474
2008 First official language - English 19 30 8 19 19 5 1 52 39 194
2008 First official language - French 13 26 20 18 13 9 0 43 35 391

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 20 36 13 16 11 4 0 58 28 135
2017 First official language - French 15 33 23 14 10 5 0 50 25 253
2014 First official language - English 21 30 13 23 10 2 0 53 34 180
2014 First official language - French 19 34 18 16 11 2 0 54 27 367
2011 First official language - English 12 32 13 23 17 3 0 46 41 217
2011 First official language - French 16 32 23 17 9 2 0 50 27 474
2008 First official language - English 17 31 6 23 20 3 0 50 44 194
2008 First official language - French 14 33 20 19 12 2 0 48 32 389
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 39 13 12 7 2 0 68 19 135
2017 First official language - French 22 43 19 8 7 0 0 66 15 253
2014 First official language - English 37 42 12 7 1 0 0 80 8 180
2014 First official language - French 27 45 14 8 4 1 0 74 12 366
2011 First official language - English 30 43 7 10 9 1 0 74 20 215
2011 First official language - French 29 39 15 11 3 2 0 70 15 473

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 43 43 8 1 1 4 0 90 2 134
2017 First official language - French 25 48 17 4 1 5 1 77 5 254
2014 First official language - English 41 36 12 2 2 4 4 84 4 180
2014 First official language - French 26 45 17 3 1 6 1 77 4 367
2011 First official language - English 34 36 13 5 4 6 3 76 10 216
2011 First official language - French 22 45 18 7 2 5 1 71 9 476

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 50 32 7 4 4 2 1 84 9 134
2017 First official language - French 34 41 9 8 5 3 1 77 13 254
2014 First official language - English 53 29 5 7 2 3 2 85 10 180
2014 First official language - French 44 36 10 6 2 1 1 82 8 366
2011 First official language - English 38 23 11 12 10 5 1 65 23 216
2011 First official language - French 22 36 13 15 9 5 1 61 26 476
2008 First official language - English 41 30 9 8 6 5 1 76 14 195
2008 First official language - French 32 29 11 11 9 6 1 66 22 390

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 36 17 7 5 3 2 70 12 135
2017 First official language - French 23 35 17 14 4 7 1 62 19 254
2014 First official language - English 45 29 9 8 3 6 1 79 12 180
2014 First official language - French 30 39 14 7 3 6 1 74 11 367
2011 First official language - English 20 30 19 16 9 4 1 53 27 216
2011 First official language - French 16 25 23 15 10 10 2 46 28 476

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 24 19 11 13 9 18 6 56 29 135
2017 First official language - French 13 27 21 10 14 11 3 47 28 254
2014 First official language - English 26 19 16 13 14 9 4 51 31 180
2014 First official language - French 16 21 23 14 11 12 4 44 29 367
2011 First official language - English 8 19 15 19 21 14 5 33 49 216
2011 First official language - French 11 15 19 18 15 16 6 32 43 475

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 75 18 2 3 1 0 0 93 5 135
2017 First official language - French 49 37 6 4 1 1 1 88 5 254
2014 First official language - English 67 22 4 3 1 1 3 92 3 180
2014 First official language - French 47 32 10 6 3 2 1 81 9 367

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 83 10 2 1 0 2 2 97 1 135
2017 First official language - French 59 28 6 4 1 2 0 89 5 254
2014 First official language - English 80 13 3 0 0 1 2 97 0 178
2014 First official language - French 56 31 5 3 2 2 1 89 6 366
2011 First official language - English 71 20 6 0 1 0 2 92 1 217
2011 First official language - French 59 29 5 3 1 1 2 91 4 477
2008 First official language - English 64 22 6 3 2 1 3 88 5 195
2008 First official language - French 55 30 6 3 3 0 2 87 6 390

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 33 14 10 10 6 1 64 21 135
2017 First official language - French 33 35 15 10 4 2 0 70 15 252
2014 First official language - English 24 36 16 9 10 5 0 63 20 180
2014 First official language - French 24 38 19 10 5 3 1 64 16 367
2011 First official language - English 22 28 15 22 12 0 0 51 34 215
2011 First official language - French 22 30 20 14 9 2 1 54 25 476
2008 First official language - English 25 33 11 19 10 2 1 59 29 195
2008 First official language - French 20 38 20 10 8 2 1 60 19 390

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 16 22 12 16 21 5 9 44 43 135
2017 First official language - French 18 24 16 18 16 3 5 46 36 253
2014 First official language - English 16 16 12 22 24 5 5 36 51 180
2014 First official language - French 11 22 17 19 22 4 5 36 46 367
2011 First official language - English 14 14 14 20 34 2 2 28 56 217
2011 First official language - French 11 19 16 26 22 3 3 33 51 476
2008 First official language - English 16 28 11 15 25 2 3 46 43 194
2008 First official language - French 17 28 15 19 15 3 3 47 36 388

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 35 35 11 8 6 4 0 73 15 134
2017 First official language - French 22 35 25 8 6 3 1 59 14 254

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 53 31 9 1 2 4 0 88 3 135
2017 First official language - French 39 41 12 4 0 4 0 84 4 252
2014 First official language - English 48 28 13 2 1 7 0 82 3 180
2014 First official language - French 39 38 12 2 2 7 0 83 4 366

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 50 31 7 6 4 1 0 83 10 135
2017 First official language - French 42 41 8 5 2 1 0 84 7 254
2014 First official language - English 49 29 9 5 4 3 0 81 10 180
2014 First official language - French 40 44 8 2 2 3 0 87 4 367
2011 First official language - English 31 37 11 10 6 5 0 71 17 217
2011 First official language - French 28 39 19 5 3 5 0 70 9 473

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 58 28 6 5 3 0 0 86 8 135
2017 First official language - French 44 40 8 5 3 0 0 84 8 254
2014 First official language - English 57 29 7 5 2 0 0 87 7 180
2014 First official language - French 47 38 10 2 3 0 0 85 5 367
2011 First official language - English 36 39 10 8 7 0 0 74 16 216
2011 First official language - French 32 39 17 7 4 1 0 71 12 473
2008 First official language - English 37 35 8 11 8 0 0 72 20 192
2008 First official language - French 29 40 16 10 6 0 0 68 16 388

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 37 16 11 7 2 0 64 19 134
2017 First official language - French 25 31 21 11 10 2 0 57 21 254
2014 First official language - English 33 30 14 10 11 1 0 64 22 180
2014 First official language - French 19 36 22 12 8 2 1 56 21 367
2011 First official language - English 16 25 20 17 21 1 0 42 38 217
2011 First official language - French 15 24 27 19 14 1 0 39 33 472

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 32 34 19 10 5 0 0 67 15 135
2017 First official language - French 23 39 18 13 6 0 1 62 20 254
2014 First official language - English 37 31 9 15 7 0 0 68 22 180
2014 First official language - French 22 41 20 10 6 1 1 63 17 367
2011 First official language - English 18 31 17 18 14 0 0 50 33 217
2011 First official language - French 17 29 25 18 10 1 0 46 28 473
2008 First official language - English 24 28 16 19 13 0 0 52 32 195
2008 First official language - French 21 31 22 15 10 1 0 53 26 390

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 25 17 19 11 3 2 50 32 135
2017 First official language - French 27 30 13 16 8 5 2 61 25 254
2014 First official language - English 30 22 13 14 14 7 0 55 30 180
2014 First official language - French 22 28 23 10 11 5 1 53 22 367
2011 First official language - English 18 21 15 22 21 3 0 40 44 217
2011 First official language - French 16 23 21 15 16 6 1 43 34 473
2008 First official language - English 20 20 19 19 16 4 1 42 37 195
2008 First official language - French 22 25 19 13 15 6 0 50 30 390
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 First official language - English 47 22 31 135
2017 First official language - French 37 32 31 254
2014 First official language - English 43 16 41 180
2014 First official language - French 34 30 36 367
2011 First official language - English 49 23 28 216
2011 First official language - French 41 24 35 474

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 First official language - English 12 8 48 9 21 3 63
2017 First official language - French 10 14 53 2 10 11 92
2014 First official language - English 10 16 55 5 9999 14 77
2014 First official language - French 12 21 49 4 9999 15 126
2011 First official language - English 8 13 73 2 9999 4 108
2011 First official language - French 13 16 63 2 9999 7 203
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 15 85 135
2017 First official language - French 16 84 253
2014 First official language - English 20 80 180
2014 First official language - French 20 80 367

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 First official language - English 52 21
2017 First official language - French 50 42
2014 First official language - English 32 33
2014 First official language - French 42 74

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 First official language - English 81 21
2017 First official language - French 65 42
2014 First official language - English 74 33
2014 First official language - French 67 74

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 First official language - French 17 42
2014 First official language - French 10 74

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 21
2017 First official language - French 0 42
2014 First official language - English 0 33
2014 First official language - French 0 74

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 21

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 21
2017 First official language - French 0 42
2014 First official language - French 0 74

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 21
2014 First official language - French 0 74

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 First official language - English 28 21
2017 First official language - French 37 42
2014 First official language - English 25 34
2014 First official language - French 31 74

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 First official language - English 44 21
2017 First official language - French 33 42
2014 First official language - English 53 34
2014 First official language - French 48 74

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 First official language - English 57 21
2017 First official language - French 51 42
2014 First official language - English 70 34
2014 First official language - French 43 74

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 First official language - English 56 21
2017 First official language - French 36 42
2014 First official language - English 59 34
2014 First official language - French 48 74

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 First official language - English 53 21
2017 First official language - French 39 42
2014 First official language - English 39 34
2014 First official language - French 21 74

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 First official language - English 34 21
2017 First official language - French 43 42
2014 First official language - English 53 34
2014 First official language - French 62 74

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 First official language - English 48 21
2017 First official language - French 28 42
2014 First official language - English 33 34
2014 First official language - French 36 74

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 21
2017 First official language - French 0 42
2014 First official language - English 0 34
2014 First official language - French 0 74

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 42
2014 First official language - English 0 34

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 First official language - French 14 42
2014 First official language - French 12 74

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 First official language - English 71 21
2017 First official language - French 48 42
2014 First official language - English 70 34
2014 First official language - French 43 74

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 First official language - French 18 42
2014 First official language - English 20 34
2014 First official language - French 28 74

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 23 21
2017 First official language - French 12 42
2014 First official language - French 11 74

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 First official language - English 63 21
2017 First official language - French 56 42
2014 First official language - English 53 34
2014 First official language - French 57 74

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 First official language - English 38 21
2017 First official language - French 33 42
2014 First official language - English 28 34
2014 First official language - French 21 74

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 First official language - French 19 42
2014 First official language - English 25 34
2014 First official language - French 16 74

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 First official language - French 23 42
2014 First official language - English 19 34
2014 First official language - French 16 74

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 First official language - French 17 42
2014 First official language - French 10 74

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 First official language - French 12 42
2014 First official language - French 12 74

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 First official language - French 24 42
2014 First official language - English 22 34
2014 First official language - French 21 74

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 First official language - French 15 40
2014 First official language - French 10 68

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 40

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 First official language - French 13 40
2014 First official language - French 18 68

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 First official language - French 22 40
2014 First official language - French 13 68

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 First official language - French 17 40
2014 First official language - English 22 33
2014 First official language - French 14 68

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 First official language - English 27 19
2017 First official language - French 20 40
2014 First official language - English 24 33
2014 First official language - French 12 68

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 First official language - English 53 19
2017 First official language - French 40 40
2014 First official language - English 26 33
2014 First official language - French 24 68

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - French 12 40
2014 First official language - French 23 68

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 First official language - English 68 19
2017 First official language - French 48 40
2014 First official language - English 58 33
2014 First official language - French 37 68

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 19
2017 First official language - French 0 40

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 First official language - English 53 19
2017 First official language - French 57 40
2014 First official language - English 51 33
2014 First official language - French 41 68

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 87 13 21
2017 First official language - French 90 10 41

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 17 20 15 4 8 31 6 59 18 135
2017 First official language - French 17 14 19 7 5 31 6 49 20 254
2014 First official language - English 19 17 18 8 7 28 4 52 21 180
2014 First official language - French 11 18 22 5 6 30 8 46 19 367

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 37 26 12 3 7 13 2 75 11 134
2017 First official language - French 26 37 15 6 3 12 1 72 10 253
2014 First official language - English 31 32 16 5 3 12 1 73 9 180
2014 First official language - French 23 35 21 3 5 12 2 67 9 367
2011 First official language - English 23 30 18 10 4 13 0 62 17 215
2011 First official language - French 19 32 21 8 6 15 0 60 16 475
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 24 33 6 6 3 5 22 79 13 135
2017 First official language - French 23 35 17 5 2 2 16 71 8 254
2014 First official language - English 18 40 10 4 3 2 24 78 8 180
2014 First official language - French 19 40 12 6 2 3 17 74 10 366
2011 First official language - English 20 39 10 8 3 3 17 74 14 217
2011 First official language - French 19 42 12 11 3 2 10 70 17 475
2008 First official language - English 22 38 8 9 4 3 16 75 15 195
2008 First official language - French 17 40 10 10 4 3 15 70 18 390

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 7 12 22 2 3 31 22 42 12 135
2017 First official language - French 10 19 26 5 2 20 19 47 11 252
2014 First official language - English 5 11 20 4 3 33 24 37 16 180
2014 First official language - French 9 16 15 5 5 29 21 51 20 366
2011 First official language - English 5 13 19 9 6 34 16 34 29 217
2011 First official language - French 6 17 22 10 5 26 14 38 25 473

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 18 12 3 2 14 21 74 8 135
2017 First official language - French 39 27 11 2 1 6 14 83 4 254
2014 First official language - English 30 19 11 6 2 10 23 72 11 179
2014 First official language - French 30 34 8 2 1 8 17 86 3 367
2011 First official language - English 30 24 8 6 3 10 19 76 13 217
2011 First official language - French 27 34 14 4 3 10 9 76 8 474
2008 First official language - English 28 27 10 6 2 11 16 75 11 195
2008 First official language - French 24 31 11 5 3 12 14 75 10 391

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 13 11 4 1 16 21 74 8 133
2017 First official language - French 29 29 15 2 2 10 14 76 4 252
2014 First official language - English 28 17 14 1 2 14 23 73 5 180
2014 First official language - French 22 32 11 2 1 15 17 79 5 366
2011 First official language - English 22 27 9 8 3 13 18 71 16 217
2011 First official language - French 21 29 18 6 2 14 9 66 11 474
2008 First official language - English 27 22 13 9 5 8 16 65 18 194
2008 First official language - French 25 29 15 8 3 8 13 68 14 390
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 6 94 135
2017 First official language - French 7 93 253
2014 First official language - English 9 91 179
2014 First official language - French 7 93 367

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 First official language - French 44 18
2014 First official language - English 38 15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 First official language - French 60 18
2014 First official language - English 74 15
2014 First official language - French 92 24

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18
2014 First official language - English 0 15
2014 First official language - French 0 24

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18
2014 First official language - French 0 24

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18
2014 First official language - English 0 15
2014 First official language - French 0 24

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 First official language - French 40 18
2014 First official language - English 31 15

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18
2014 First official language - English 0 15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18
2014 First official language - French 0 24

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 First official language - French 28 18

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18
2014 First official language - English 0 15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 First official language - French 44 18
2014 First official language - French 43 24

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18
2014 First official language - French 0 24

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18
2014 First official language - French 22 24

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 First official language - French 50 18
2014 First official language - English 44 15
2014 First official language - French 45 24

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18
2014 First official language - French 0 23

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18
2014 First official language - English 0 14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 First official language - French 50 18
2014 First official language - French 40 23

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 First official language - French 44 18
2014 First official language - English 46 14
2014 First official language - French 53 23

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18
2014 First official language - English 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 First official language - French 62 18
2014 First official language - English 67 14
2014 First official language - French 56 23

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 18

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - French 95 5 18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 22 12 17 2 3 42 3 60 8 135
2017 First official language - French 16 15 23 3 2 35 6 52 9 254
2014 First official language - English 18 10 15 4 4 39 9 55 15 180
2014 First official language - French 14 17 20 2 3 35 10 55 9 367

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 42 23 10 2 3 18 2 81 6 135
2017 First official language - French 29 35 16 2 1 15 1 77 4 254
2014 First official language - English 36 20 13 2 4 23 2 75 7 180
2014 First official language - French 26 32 20 2 2 17 1 71 5 367
2011 First official language - English 32 29 15 8 2 15 0 72 11 217
2011 First official language - French 25 32 19 3 3 18 0 69 7 477
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 30 11 8 17 1 3 62 26 134
2017 First official language - French 21 21 23 12 20 0 3 44 33 254

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 23 27 16 11 0 0 46 27 135
2017 First official language - French 18 25 32 15 9 0 1 43 25 254

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 24 31 23 12 9 0 0 55 21 135
2017 First official language - French 17 28 27 17 8 0 2 46 26 253

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 17 23 22 20 19 0 0 40 38 135
2017 First official language - French 14 21 26 22 15 0 3 36 38 254

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 46 16 21 7 2 2 7 67 10 132
2017 First official language - French 39 27 18 6 2 0 7 72 9 254

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 26 17 14 12 0 0 57 26 134
2017 First official language - French 32 32 20 9 6 0 2 65 15 254

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 29 22 15 3 0 0 60 18 134
2017 First official language - French 29 31 18 14 7 1 1 61 21 253

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 17 24 29 15 14 0 1 42 29 134
2017 First official language - French 18 29 25 15 12 0 1 47 27 253

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 20 25 23 22 9 0 1 45 31 134
2017 First official language - French 22 28 19 18 11 0 2 51 29 253

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 32 18 11 11 0 0 61 22 133
2017 First official language - French 32 29 21 8 7 1 3 63 16 253

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 60 23 8 5 3 0 0 83 9 134
2017 First official language - French 59 19 10 5 5 0 2 80 10 253

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 82 5 4 4 3 1 1 89 7 135
2017 First official language - French 70 13 4 3 2 1 6 90 6 254

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 66 19 7 5 2 0 1 86 7 135
2017 First official language - French 57 23 9 4 2 0 4 85 6 254

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 63 17 8 4 6 0 1 81 11 135
2017 First official language - French 63 16 9 5 3 0 4 82 8 253

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 59 14 6 2 0 0 19 90 3 135
2017 First official language - French 61 11 5 1 0 0 21 92 1 253

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 74 14 5 0 0 1 7 95 0 135
2017 First official language - French 72 16 2 0 0 1 8 96 1 251

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 62 16 7 3 9 1 3 81 12 135
2017 First official language - French 62 14 10 2 3 1 8 84 5 254

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 55 23 10 5 4 1 3 81 9 135
2017 First official language - French 51 27 10 3 2 0 6 83 6 254

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 14 26 36 14 10 1 0 39 24 135
2017 First official language - French 13 31 34 16 5 0 1 45 21 253

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 14 17 37 19 12 1 0 31 32 134
2017 First official language - French 4 22 35 24 13 0 1 38 27 254

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 39 43 9 2 4 4 0 85 6 134
2017 First official language - French 31 39 17 5 4 3 0 73 10 254

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 26 36 12 12 12 3 0 64 24 135
2017 First official language - French 19 43 14 10 12 2 0 63 22 252
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 20 80 134
2017 First official language - French 16 84 254
2014 First official language - English 18 82 180
2014 First official language - French 15 85 366

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 87 13 27
2017 First official language - French 82 18 42
2014 First official language - English 84 16 32
2014 First official language - French 84 16 56

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 38 53 0 9 0 0 0 91 9 24
2017 First official language - French 51 32 8 6 3 0 0 83 9 35
2014 First official language - English 51 22 7 17 4 0 0 73 20 27
2014 First official language - French 62 30 0 8 0 0 0 92 8 47
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 28 16 6 14 6 0 32 68 135
2017 First official language - French 37 18 19 10 13 1 1 38 62 254

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 33 85
2017 First official language - French 30 154

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 29 85
2017 First official language - French 37 154

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 30 85
2017 First official language - French 21 154

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 41 85
2017 First official language - French 33 154

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 85
2017 First official language - French 14 154

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 44 85
2017 First official language - French 48 154

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 First official language - English 5 42 26 9 3 16 83
2017 First official language - French 6 48 22 7 5 13 146

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 15 27 10 19 18 0 11 47 42 85
2017 First official language - French 11 25 20 15 18 2 9 40 37 154

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 2 13 12 24 37 0 11 17 69 86
2017 First official language - French 1 11 15 18 44 4 7 13 70 154
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