2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	48	3	5	2	90	7	52
2017	3 to 10 years in the federal public service	39	38	8	11	4	77	15	117
2017	11 to 20 years in the federal public service	34	51	5	9	1	85	10	147
2017	More than 20 years in the federal public service	50	36	1	10	3	86	13	68
2014	Less than 3 years in the federal public service	42	43	4	9	2	85	11	40
2014	3 to 10 years in the federal public service	31	52	7	7	4	82	11	243
2014	11 to 20 years in the federal public service	36	46	4	12	1	83	13	164
2014	More than 20 years in the federal public service	35	47	2	14	2	82	16	90
2011	Less than 3 years in the federal public service	37	40	7	15	1	77	16	99
2011	3 to 10 years in the federal public service	28	47	8	12	5	75	17	341
2011	11 to 20 years in the federal public service	23	48	7	17	6	70	23	139
2011	More than 20 years in the federal public service	25	51	7	12	5	76	17	108
2008	Less than 3 years in the federal public service	40	46	6	6	2	86	8	124
2008	3 to 10 years in the federal public service	43	38	4	12	3	81	15	228
2008	11 to 20 years in the federal public service	30	50	5	11	4	80	15	107
2008	More than 20 years in the federal public service	41	44	7	5	2	85	7	124

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	29	5	0	0	0	0	95	0	52
2017	3 to 10 years in the federal public service	65	18	11	4	1	1	0	84	5	117
2017	11 to 20 years in the federal public service	60	26	7	5	2	1	0	86	7	147
2017	More than 20 years in the federal public service	69	26	5	0	0	0	0	95	0	68
2014	Less than 3 years in the federal public service	70	21	4	4	0	0	0	91	4	40
2014	3 to 10 years in the federal public service	58	29	8	3	1	0	0	88	4	243
2014	11 to 20 years in the federal public service	59	29	5	5	1	0	1	89	6	164
2014	More than 20 years in the federal public service	61	33	1	3	2	0	0	93	5	90
2011	Less than 3 years in the federal public service	69	18	4	8	1	0	0	87	9	99
2011	3 to 10 years in the federal public service	59	28	4	6	3	1	0	87	9	340
2011	11 to 20 years in the federal public service	53	34	6	5	1	0	1	88	6	139
2011	More than 20 years in the federal public service	62	31	3	4	1	0	0	93	5	108
2008	Less than 3 years in the federal public service	58	31	5	3	3	0	0	89	7	123
2008	3 to 10 years in the federal public service	63	24	5	6	2	0	0	87	8	228
2008	11 to 20 years in the federal public service	64	26	5	4	1	0	1	90	5	105
2008	More than 20 years in the federal public service	63	29	2	5	1	0	1	93	6	124

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	25	7	0	3	0	90	3	52
2017	3 to 10 years in the federal public service	56	26	6	10	2	1	82	12	117
2017	11 to 20 years in the federal public service	54	30	7	7	1	0	84	9	147
2017	More than 20 years in the federal public service	57	33	3	6	0	0	91	6	68
2014	Less than 3 years in the federal public service	61	25	2	7	5	0	86	12	40
2014	3 to 10 years in the federal public service	52	27	11	8	2	0	79	10	243
2014	11 to 20 years in the federal public service	47	29	7	15	2	0	76	17	164
2014	More than 20 years in the federal public service	63	23	4	5	5	0	86	10	90
2011	Less than 3 years in the federal public service	69	17	4	9	1	0	86	10	99
2011	3 to 10 years in the federal public service	54	28	8	9	2	0	81	11	341
2011	11 to 20 years in the federal public service	55	28	8	4	5	0	83	9	139
2011	More than 20 years in the federal public service	40	39	5	12	4	1	80	16	108
2008	Less than 3 years in the federal public service	50	33	9	6	2	0	83	8	124
2008	3 to 10 years in the federal public service	48	28	6	12	6	0	76	18	228
2008	11 to 20 years in the federal public service	54	32	4	7	2	1	87	9	107
2008	More than 20 years in the federal public service	57	23	7	10	2	0	80	13	124

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	29	14	0	2	0	85	2	51
2017	3 to 10 years in the federal public service	38	39	6	12	5	0	77	17	117
2017	11 to 20 years in the federal public service	41	42	4	8	4	0	83	13	147
2017	More than 20 years in the federal public service	53	29	4	9	4	0	83	13	68
2014	Less than 3 years in the federal public service	41	39	11	4	2	2	82	7	40
2014	3 to 10 years in the federal public service	46	37	5	8	5	0	83	12	243
2014	11 to 20 years in the federal public service	44	38	6	8	4	0	82	12	164
2014	More than 20 years in the federal public service	45	37	5	9	3	0	83	12	90
2011	Less than 3 years in the federal public service	47	43	3	4	3	0	90	7	99
2011	3 to 10 years in the federal public service	40	36	10	11	3	1	76	14	341
2011	11 to 20 years in the federal public service	41	34	11	10	4	0	76	14	139
2011	More than 20 years in the federal public service	40	33	6	15	5	0	74	20	108

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	45	18	8	2	0	4	71	10	52
2017	3 to 10 years in the federal public service	31	35	15	12	8	0	0	65	20	116
2017	11 to 20 years in the federal public service	35	38	15	6	5	0	0	73	12	146
2017	More than 20 years in the federal public service	41	36	9	10	3	0	1	78	13	68
2014	Less than 3 years in the federal public service	34	34	13	17	0	0	2	69	17	40
2014	3 to 10 years in the federal public service	27	40	15	12	5	1	0	68	17	243
2014	11 to 20 years in the federal public service	32	44	11	10	3	0	0	76	13	164
2014	More than 20 years in the federal public service	40	41	6	9	3	0	1	82	12	90
2011	Less than 3 years in the federal public service	31	31	16	14	5	0	2	64	19	99
2011	3 to 10 years in the federal public service	26	36	19	12	7	0	0	63	19	341
2011	11 to 20 years in the federal public service	26	33	19	9	12	0	0	60	21	139
2011	More than 20 years in the federal public service	33	33	16	12	2	0	5	69	14	108
2008	Less than 3 years in the federal public service	22	40	17	12	5	1	3	65	18	124
2008	3 to 10 years in the federal public service	27	38	16	10	8	0	1	66	18	228
2008	11 to 20 years in the federal public service	30	36	15	11	7	0	1	66	19	107
2008	More than 20 years in the federal public service	34	39	16	6	2	0	4	76	8	124

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	23	16	19	3	0	61	23	51
2017	3 to 10 years in the federal public service	40	40	10	9	1	0	80	9	117
2017	11 to 20 years in the federal public service	43	43	7	3	4	0	86	7	147
2017	More than 20 years in the federal public service	66	24	3	5	3	0	89	8	68
2014	Less than 3 years in the federal public service	50	32	14	5	0	0	82	5	39
2014	3 to 10 years in the federal public service	33	39	13	11	5	0	72	16	243
2014	11 to 20 years in the federal public service	51	29	10	6	5	0	80	10	164
2014	More than 20 years in the federal public service	58	32	4	3	2	0	90	6	90
2011	Less than 3 years in the federal public service	43	28	10	12	7	0	71	19	99
2011	3 to 10 years in the federal public service	38	38	11	9	3	0	76	13	341
2011	11 to 20 years in the federal public service	41	38	12	5	4	0	79	9	139
2011	More than 20 years in the federal public service	44	40	8	5	4	0	84	8	108
2008	Less than 3 years in the federal public service	35	38	12	10	4	0	73	15	124
2008	3 to 10 years in the federal public service	37	37	11	7	8	0	74	15	228
2008	11 to 20 years in the federal public service	40	44	8	4	3	1	85	7	107
2008	More than 20 years in the federal public service	51	35	8	4	2	0	85	6	124

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	22	18	7	2	0	0	74	9	51
2017	3 to 10 years in the federal public service	47	32	9	8	3	0	0	79	11	117
2017	11 to 20 years in the federal public service	49	38	5	5	3	0	0	87	8	147
2017	More than 20 years in the federal public service	62	26	3	6	3	0	0	88	9	68
2014	Less than 3 years in the federal public service	51	35	10	5	0	0	0	85	5	40
2014	3 to 10 years in the federal public service	40	32	14	9	6	0	0	71	14	242
2014	11 to 20 years in the federal public service	57	30	4	5	4	0	0	87	9	164
2014	More than 20 years in the federal public service	59	31	3	4	2	0	0	90	7	90
2011	Less than 3 years in the federal public service	47	33	8	6	5	0	0	80	12	99
2011	3 to 10 years in the federal public service	44	36	8	8	4	0	0	80	11	341
2011	11 to 20 years in the federal public service	49	36	5	5	4	1	0	86	9	138
2011	More than 20 years in the federal public service	50	36	6	3	4	1	0	87	7	108
2008	Less than 3 years in the federal public service	40	37	12	6	4	0	1	78	10	124
2008	3 to 10 years in the federal public service	40	39	9	5	6	0	1	81	11	228
2008	11 to 20 years in the federal public service	43	46	4	3	5	0	0	89	7	107
2008	More than 20 years in the federal public service	59	32	4	4	1	0	0	91	5	124

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	29	5	2	2	0	0	92	3	51
2017	3 to 10 years in the federal public service	45	33	13	7	2	1	0	79	9	117
2017	11 to 20 years in the federal public service	43	42	6	5	4	0	0	85	9	147
2017	More than 20 years in the federal public service	58	28	4	6	4	0	0	85	11	68
2014	Less than 3 years in the federal public service	59	27	11	0	2	0	0	87	2	40
2014	3 to 10 years in the federal public service	49	39	6	4	1	1	0	89	5	243
2014	11 to 20 years in the federal public service	51	36	9	3	2	0	0	87	5	164
2014	More than 20 years in the federal public service	49	43	4	1	1	0	1	93	2	90

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	22	7	5	0	0	2	88	5	51
2017	3 to 10 years in the federal public service	46	26	11	9	6	0	1	73	16	116
2017	11 to 20 years in the federal public service	45	38	8	5	4	0	1	83	9	147
2017	More than 20 years in the federal public service	56	28	6	3	8	0	0	84	11	67
2014	Less than 3 years in the federal public service	58	27	13	0	2	0	0	84	2	40
2014	3 to 10 years in the federal public service	44	33	9	7	6	0	2	78	13	243
2014	11 to 20 years in the federal public service	44	35	6	9	5	0	1	80	14	164
2014	More than 20 years in the federal public service	53	29	7	4	5	1	0	83	10	90
2011	Less than 3 years in the federal public service	42	36	10	6	4	0	2	80	10	98
2011	3 to 10 years in the federal public service	35	36	12	11	3	0	1	72	15	340
2011	11 to 20 years in the federal public service	34	37	11	13	5	0	1	71	18	138
2011	More than 20 years in the federal public service	38	34	15	7	5	0	2	73	12	107

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	32	17	5	3	0	17	70	10	51
2017	3 to 10 years in the federal public service	31	19	22	7	11	3	6	55	21	117
2017	11 to 20 years in the federal public service	28	25	9	13	6	4	17	66	23	146
2017	More than 20 years in the federal public service	31	10	15	3	13	2	25	57	22	67
2014	Less than 3 years in the federal public service	30	7	18	5	5	0	37	57	15	40
2014	3 to 10 years in the federal public service	35	28	8	10	8	2	9	70	20	243
2014	11 to 20 years in the federal public service	39	22	10	8	7	1	12	71	17	164
2014	More than 20 years in the federal public service	26	20	12	12	6	3	21	61	24	90
2011	Less than 3 years in the federal public service	28	17	11	3	12	5	24	63	22	97
2011	3 to 10 years in the federal public service	26	21	10	13	12	1	18	58	30	340
2011	11 to 20 years in the federal public service	24	26	8	12	14	1	15	59	31	138
2011	More than 20 years in the federal public service	22	23	10	7	15	1	23	58	29	107
2008	Less than 3 years in the federal public service	35	22	6	10	8	6	15	71	22	124
2008	3 to 10 years in the federal public service	33	27	9	12	8	2	9	67	23	225
2008	11 to 20 years in the federal public service	33	21	8	11	16	1	9	60	30	107
2008	More than 20 years in the federal public service	29	15	6	15	13	0	22	57	35	124

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	35	18	7	2	0	74	9	52
2017	3 to 10 years in the federal public service	32	46	8	10	4	0	78	14	117
2017	11 to 20 years in the federal public service	38	43	13	3	3	0	80	7	147
2017	More than 20 years in the federal public service	49	30	10	6	4	0	79	11	68
2014	Less than 3 years in the federal public service	40	42	13	5	0	0	82	5	40
2014	3 to 10 years in the federal public service	29	46	12	9	4	0	75	13	242
2014	11 to 20 years in the federal public service	43	36	8	7	5	0	79	12	164
2014	More than 20 years in the federal public service	52	33	9	5	1	0	85	7	90
2011	Less than 3 years in the federal public service	33	38	19	7	3	0	71	10	98
2011	3 to 10 years in the federal public service	31	43	11	10	6	0	74	15	341
2011	11 to 20 years in the federal public service	33	40	11	9	6	1	73	16	138
2011	More than 20 years in the federal public service	39	39	9	7	6	0	78	13	107
2008	Less than 3 years in the federal public service	39	40	15	4	2	0	79	6	124
2008	3 to 10 years in the federal public service	34	44	7	8	6	0	79	14	227
2008	11 to 20 years in the federal public service	30	50	9	7	4	0	81	10	105
2008	More than 20 years in the federal public service	50	36	6	4	4	0	86	8	123

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	34	10	3	0	0	0	87	3	52
2017	3 to 10 years in the federal public service	32	36	13	13	7	0	0	68	20	117
2017	11 to 20 years in the federal public service	31	40	16	8	6	0	0	71	14	147
2017	More than 20 years in the federal public service	45	19	11	16	8	0	1	65	24	68
2014	Less than 3 years in the federal public service	55	32	11	2	0	0	0	87	2	40
2014	3 to 10 years in the federal public service	31	35	12	10	11	0	0	66	21	243
2014	11 to 20 years in the federal public service	32	36	12	11	9	1	0	68	20	164
2014	More than 20 years in the federal public service	30	45	7	7	9	2	1	77	17	90
2011	Less than 3 years in the federal public service	41	34	14	10	1	0	0	75	10	99
2011	3 to 10 years in the federal public service	21	37	18	15	9	0	0	58	24	340
2011	11 to 20 years in the federal public service	21	30	16	20	13	0	0	51	33	138
2011	More than 20 years in the federal public service	23	31	16	16	14	0	0	55	30	108

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	36	10	16	0	0	74	16	52
2017	3 to 10 years in the federal public service	25	33	17	14	9	1	59	24	117
2017	11 to 20 years in the federal public service	28	45	9	15	3	0	73	18	147
2017	More than 20 years in the federal public service	38	33	8	17	4	0	71	21	67

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	39	16	6	0	0	0	78	6	52
2017	3 to 10 years in the federal public service	38	39	9	10	3	0	0	77	14	117
2017	11 to 20 years in the federal public service	44	42	8	3	2	1	0	87	5	147
2017	More than 20 years in the federal public service	53	25	10	7	6	0	0	78	12	68
2014	Less than 3 years in the federal public service	39	34	17	2	5	0	2	76	7	40
2014	3 to 10 years in the federal public service	44	38	7	4	6	1	0	83	10	243
2014	11 to 20 years in the federal public service	49	38	8	3	2	0	0	87	5	164
2014	More than 20 years in the federal public service	55	28	7	5	2	1	1	85	8	90
2011	Less than 3 years in the federal public service	53	37	6	3	0	0	0	90	3	99
2011	3 to 10 years in the federal public service	38	40	13	6	3	1	0	78	9	339
2011	11 to 20 years in the federal public service	38	39	11	9	4	0	0	76	13	138
2011	More than 20 years in the federal public service	46	34	7	8	4	0	1	81	12	108
2008	Less than 3 years in the federal public service	43	44	6	3	3	1	0	87	7	124
2008	3 to 10 years in the federal public service	43	39	7	6	6	0	0	81	11	228
2008	11 to 20 years in the federal public service	47	38	9	5	1	0	0	85	6	106
2008	More than 20 years in the federal public service	62	27	7	2	2	0	0	89	5	123

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	36	10	8	0	2	82	8	51
2017	3 to 10 years in the federal public service	34	35	9	12	9	0	69	21	117
2017	11 to 20 years in the federal public service	31	41	16	6	6	1	72	11	146
2017	More than 20 years in the federal public service	44	19	10	19	9	0	63	28	68

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	39	9	3	0	0	87	3	52
2017	3 to 10 years in the federal public service	51	39	7	3	0	0	90	3	117
2017	11 to 20 years in the federal public service	50	37	10	2	1	0	88	3	147
2017	More than 20 years in the federal public service	63	30	4	3	0	0	93	3	68
2014	Less than 3 years in the federal public service	52	34	14	0	0	0	86	0	40
2014	3 to 10 years in the federal public service	62	27	6	2	2	0	89	5	243
2014	11 to 20 years in the federal public service	70	19	8	2	0	1	90	2	164
2014	More than 20 years in the federal public service	73	22	3	1	0	1	96	1	90
2011	Less than 3 years in the federal public service	54	33	10	2	0	1	88	2	98
2011	3 to 10 years in the federal public service	53	36	7	3	0	0	89	4	340
2011	11 to 20 years in the federal public service	60	26	8	4	2	0	86	6	139
2011	More than 20 years in the federal public service	59	30	10	1	1	0	89	2	108

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	40	11	8	0	2	80	9	52
2017	3 to 10 years in the federal public service	33	37	13	10	7	0	70	17	117
2017	11 to 20 years in the federal public service	39	38	14	6	3	0	77	9	147
2017	More than 20 years in the federal public service	40	32	3	20	5	0	72	24	67
2014	Less than 3 years in the federal public service	34	32	22	5	2	5	69	7	40
2014	3 to 10 years in the federal public service	28	43	11	11	7	0	71	18	243
2014	11 to 20 years in the federal public service	30	39	14	11	7	0	68	18	164
2014	More than 20 years in the federal public service	32	44	10	5	8	1	77	13	90
2011	Less than 3 years in the federal public service	27	47	13	8	3	2	75	11	99
2011	3 to 10 years in the federal public service	26	41	12	12	9	0	67	21	341
2011	11 to 20 years in the federal public service	22	38	16	13	10	0	61	23	138
2011	More than 20 years in the federal public service	31	43	7	9	10	0	74	19	108

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	35	5	7	0	0	2	88	7	52
2017	3 to 10 years in the federal public service	39	30	15	8	8	1	0	70	16	117
2017	11 to 20 years in the federal public service	44	33	15	4	5	0	0	76	9	147
2017	More than 20 years in the federal public service	49	26	8	14	3	0	0	76	17	68
2014	Less than 3 years in the federal public service	48	27	25	0	0	0	0	75	0	40
2014	3 to 10 years in the federal public service	37	33	13	12	5	0	0	70	17	243
2014	11 to 20 years in the federal public service	33	38	18	7	2	1	0	72	10	164
2014	More than 20 years in the federal public service	36	34	15	9	5	0	1	71	14	90

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	25	22	3	0	0	0	75	3	52
2017	3 to 10 years in the federal public service	39	30	13	9	9	1	0	70	17	117
2017	11 to 20 years in the federal public service	37	38	10	11	3	0	0	76	14	147
2017	More than 20 years in the federal public service	38	35	10	13	4	0	0	73	17	68
2014	Less than 3 years in the federal public service	34	43	14	2	2	5	0	81	5	40
2014	3 to 10 years in the federal public service	34	36	13	9	8	0	0	70	17	243
2014	11 to 20 years in the federal public service	33	39	18	7	4	1	0	72	10	164
2014	More than 20 years in the federal public service	40	37	9	10	4	0	1	77	14	90
2011	Less than 3 years in the federal public service	41	43	7	8	0	0	1	85	8	99
2011	3 to 10 years in the federal public service	28	43	13	11	5	0	1	72	15	341
2011	11 to 20 years in the federal public service	26	35	17	13	8	0	1	62	21	139
2011	More than 20 years in the federal public service	31	33	16	15	5	0	0	64	20	108

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	39	19	2	3	0	0	76	5	52
2017	3 to 10 years in the federal public service	39	42	11	6	2	0	0	81	8	117
2017	11 to 20 years in the federal public service	43	41	11	4	1	0	0	84	6	146
2017	More than 20 years in the federal public service	49	33	10	8	0	0	0	82	8	68
2014	Less than 3 years in the federal public service	46	40	11	2	0	0	0	87	2	40
2014	3 to 10 years in the federal public service	37	41	12	6	5	0	0	78	10	243
2014	11 to 20 years in the federal public service	43	40	11	4	2	0	0	83	5	164
2014	More than 20 years in the federal public service	54	37	3	4	0	0	1	92	4	90
2011	Less than 3 years in the federal public service	38	41	12	8	1	0	0	79	9	98
2011	3 to 10 years in the federal public service	37	41	11	8	3	0	0	78	11	341
2011	11 to 20 years in the federal public service	33	49	8	5	4	1	0	82	9	138
2011	More than 20 years in the federal public service	34	45	8	10	3	0	0	79	13	107
2008	Less than 3 years in the federal public service	45	43	6	5	2	0	0	88	6	124
2008	3 to 10 years in the federal public service	43	38	7	7	4	0	0	81	12	228
2008	11 to 20 years in the federal public service	29	54	8	5	5	0	0	83	9	106
2008	More than 20 years in the federal public service	51	37	6	5	2	0	0	88	7	123

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	31	8	0	2	0	0	90	2	52
2017	3 to 10 years in the federal public service	37	38	16	6	2	0	1	76	8	116
2017	11 to 20 years in the federal public service	30	42	17	7	5	0	0	71	12	147
2017	More than 20 years in the federal public service	33	37	22	6	2	0	0	70	8	68
2014	Less than 3 years in the federal public service	57	30	9	2	0	0	2	89	2	39
2014	3 to 10 years in the federal public service	39	38	13	8	2	0	0	77	10	243
2014	11 to 20 years in the federal public service	36	32	16	13	3	0	0	68	16	164
2014	More than 20 years in the federal public service	28	46	22	3	1	0	0	74	4	90
2011	Less than 3 years in the federal public service	57	32	7	1	2	0	1	91	3	99
2011	3 to 10 years in the federal public service	34	35	20	8	3	0	0	69	11	341
2011	11 to 20 years in the federal public service	31	29	22	13	5	0	0	60	18	139
2011	More than 20 years in the federal public service	21	31	22	12	13	0	0	52	25	106
2008	Less than 3 years in the federal public service	35	40	18	6	2	1	0	75	7	124
2008	3 to 10 years in the federal public service	22	34	18	14	11	0	1	56	26	228
2008	11 to 20 years in the federal public service	23	22	25	16	15	0	0	44	31	106
2008	More than 20 years in the federal public service	20	23	19	22	16	0	0	44	38	124

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	16	39	16	13	0	3	30	29	52
2017	3 to 10 years in the federal public service	18	29	28	17	4	1	2	22	49	117
2017	11 to 20 years in the federal public service	18	39	32	8	1	1	2	10	58	146
2017	More than 20 years in the federal public service	15	32	29	14	8	0	1	23	47	68
2014	Less than 3 years in the federal public service	7	27	20	26	14	0	7	42	36	40
2014	3 to 10 years in the federal public service	15	33	31	12	7	2	1	19	49	243
2014	11 to 20 years in the federal public service	15	37	32	11	3	0	2	14	53	164
2014	More than 20 years in the federal public service	9	36	34	14	7	0	1	21	45	90
2011	Less than 3 years in the federal public service	9	22	29	17	13	2	9	33	35	97
2011	3 to 10 years in the federal public service	18	33	26	15	5	0	4	20	53	340
2011	11 to 20 years in the federal public service	17	43	28	8	1	1	2	9	62	139
2011	More than 20 years in the federal public service	14	31	36	12	6	0	1	18	46	108
2008	Less than 3 years in the federal public service	7	30	32	21	5	2	2	28	39	122
2008	3 to 10 years in the federal public service	26	33	29	7	3	1	1	11	60	227
2008	11 to 20 years in the federal public service	21	41	28	7	3	0	0	10	62	107
2008	More than 20 years in the federal public service	22	36	30	7	2	1	2	9	60	123

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	17	29	19	17	2	3	37	32	52
2017	3 to 10 years in the federal public service	26	29	26	13	4	2	1	18	56	117
2017	11 to 20 years in the federal public service	26	28	29	9	4	1	2	14	56	146
2017	More than 20 years in the federal public service	25	16	35	13	8	1	1	21	43	68
2014	Less than 3 years in the federal public service	4	9	41	19	20	5	2	42	14	40
2014	3 to 10 years in the federal public service	20	27	31	11	6	3	2	18	49	243
2014	11 to 20 years in the federal public service	15	29	30	14	7	1	4	23	46	164
2014	More than 20 years in the federal public service	13	17	35	20	10	3	1	31	32	89
2011	Less than 3 years in the federal public service	15	17	22	21	13	2	10	38	37	97
2011	3 to 10 years in the federal public service	23	29	27	12	5	2	2	18	54	340
2011	11 to 20 years in the federal public service	32	31	23	7	2	3	2	9	67	139
2011	More than 20 years in the federal public service	25	28	28	14	4	1	1	18	54	107
2008	Less than 3 years in the federal public service	15	29	21	15	10	6	4	28	49	123
2008	3 to 10 years in the federal public service	25	33	23	11	5	2	2	17	59	227
2008	11 to 20 years in the federal public service	29	30	25	11	4	1	0	15	59	107
2008	More than 20 years in the federal public service	26	36	16	14	5	2	2	19	64	122

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	24	28	20	7	4	5	30	40	52
2017	3 to 10 years in the federal public service	22	28	30	13	4	2	1	18	51	117
2017	11 to 20 years in the federal public service	30	29	26	9	3	1	3	12	61	146
2017	More than 20 years in the federal public service	28	29	23	12	6	0	3	18	59	68
2014	Less than 3 years in the federal public service	21	24	18	23	9	2	2	34	47	40
2014	3 to 10 years in the federal public service	31	29	26	7	4	2	2	11	62	243
2014	11 to 20 years in the federal public service	34	29	21	12	2	1	2	14	64	164
2014	More than 20 years in the federal public service	27	30	17	16	5	2	2	22	60	90
2011	Less than 3 years in the federal public service	14	26	13	16	12	5	14	35	49	97
2011	3 to 10 years in the federal public service	25	27	24	12	5	2	5	18	56	341
2011	11 to 20 years in the federal public service	40	22	23	7	2	1	4	9	66	139
2011	More than 20 years in the federal public service	32	31	17	14	3	0	3	18	65	108
2008	Less than 3 years in the federal public service	18	20	23	15	11	6	8	29	44	123
2008	3 to 10 years in the federal public service	24	31	22	14	5	2	2	20	57	226
2008	11 to 20 years in the federal public service	30	27	32	7	3	0	1	10	58	107
2008	More than 20 years in the federal public service	29	30	20	11	6	2	3	18	61	122

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	11	22	39	21	0	3	62	15	52
2017	3 to 10 years in the federal public service	12	20	32	25	10	1	0	36	32	117
2017	11 to 20 years in the federal public service	17	28	35	15	4	1	2	19	46	146
2017	More than 20 years in the federal public service	15	18	29	27	10	0	1	37	33	68
2014	Less than 3 years in the federal public service	3	7	23	34	24	6	4	64	10	39
2014	3 to 10 years in the federal public service	13	15	38	23	9	2	1	33	29	243
2014	11 to 20 years in the federal public service	13	20	41	19	5	1	1	24	34	163
2014	More than 20 years in the federal public service	11	16	38	20	11	0	3	33	28	90
2011	Less than 3 years in the federal public service	4	8	27	25	23	0	13	56	13	97
2011	3 to 10 years in the federal public service	13	23	34	17	6	1	6	25	39	337
2011	11 to 20 years in the federal public service	20	29	31	13	3	1	3	17	51	139
2011	More than 20 years in the federal public service	18	37	27	12	4	0	2	16	56	108
2008	Less than 3 years in the federal public service	7	23	30	19	12	2	7	34	33	122
2008	3 to 10 years in the federal public service	23	26	30	13	6	0	2	19	50	226
2008	11 to 20 years in the federal public service	34	31	24	8	3	0	1	10	66	106
2008	More than 20 years in the federal public service	31	34	22	5	6	1	2	11	66	122

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	7	35	29	18	0	4	49	14	51
2017	3 to 10 years in the federal public service	26	22	23	12	9	2	5	23	52	116
2017	11 to 20 years in the federal public service	24	31	29	8	3	1	3	11	58	146
2017	More than 20 years in the federal public service	18	24	27	16	9	3	4	27	45	68
2014	Less than 3 years in the federal public service	12	6	17	31	21	5	9	60	21	39
2014	3 to 10 years in the federal public service	24	28	25	15	4	2	2	20	54	243
2014	11 to 20 years in the federal public service	25	26	31	13	3	1	1	16	53	164
2014	More than 20 years in the federal public service	18	32	19	17	9	0	5	27	53	90
2011	Less than 3 years in the federal public service	8	14	20	26	15	1	17	49	26	97
2011	3 to 10 years in the federal public service	25	24	25	14	8	1	4	22	51	341
2011	11 to 20 years in the federal public service	28	29	27	7	3	1	5	11	60	139
2011	More than 20 years in the federal public service	25	29	33	9	4	0	1	13	54	108
2008	Less than 3 years in the federal public service	12	17	26	19	15	5	6	38	33	122
2008	3 to 10 years in the federal public service	24	26	25	15	5	1	3	22	52	228
2008	11 to 20 years in the federal public service	29	39	22	6	3	0	1	9	69	104
2008	More than 20 years in the federal public service	30	29	25	8	5	1	2	14	61	122

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	7	32	13	15	9	5	33	30	52
2017	3 to 10 years in the federal public service	28	24	22	16	7	1	2	24	53	117
2017	11 to 20 years in the federal public service	24	32	25	12	3	3	1	16	58	146
2017	More than 20 years in the federal public service	15	38	22	18	3	2	3	22	55	68
2014	Less than 3 years in the federal public service	12	5	23	25	14	9	12	50	21	39
2014	3 to 10 years in the federal public service	19	21	24	21	7	3	5	31	44	243
2014	11 to 20 years in the federal public service	12	21	30	25	8	2	2	34	34	164
2014	More than 20 years in the federal public service	13	20	23	26	13	3	2	41	35	90
2011	Less than 3 years in the federal public service	15	17	22	20	8	7	12	34	39	96
2011	3 to 10 years in the federal public service	23	24	25	15	6	3	3	22	51	338
2011	11 to 20 years in the federal public service	30	27	23	10	4	3	2	15	61	139
2011	More than 20 years in the federal public service	27	28	26	13	4	1	2	17	57	108
2008	Less than 3 years in the federal public service	22	21	20	11	12	7	7	27	50	123
2008	3 to 10 years in the federal public service	29	25	24	13	4	2	4	18	57	227
2008	11 to 20 years in the federal public service	31	31	27	7	4	0	0	11	62	107
2008	More than 20 years in the federal public service	30	31	22	8	5	1	3	14	64	123

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	14	38	16	11	7	3	31	26	52
2017	3 to 10 years in the federal public service	23	17	34	13	9	2	3	23	41	117
2017	11 to 20 years in the federal public service	23	28	32	12	3	2	1	15	53	145
2017	More than 20 years in the federal public service	22	31	24	11	9	0	1	21	54	67
2014	Less than 3 years in the federal public service	4	16	25	14	21	12	9	43	25	40
2014	3 to 10 years in the federal public service	21	28	31	11	4	3	2	16	51	243
2014	11 to 20 years in the federal public service	24	28	34	8	4	1	2	12	54	163
2014	More than 20 years in the federal public service	23	28	28	10	7	1	3	17	54	90

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	15	0	3	0	0	2	97	3	52
2017	3 to 10 years in the federal public service	66	25	4	2	2	0	0	92	4	117
2017	11 to 20 years in the federal public service	69	27	2	1	1	0	0	97	2	147
2017	More than 20 years in the federal public service	69	21	3	4	3	0	0	90	7	68
2014	Less than 3 years in the federal public service	70	16	5	2	2	2	2	90	5	40
2014	3 to 10 years in the federal public service	77	13	6	3	0	0	0	91	3	243
2014	11 to 20 years in the federal public service	67	24	4	3	1	0	1	92	4	164
2014	More than 20 years in the federal public service	75	16	1	4	2	0	1	93	6	90
2011	Less than 3 years in the federal public service	72	18	2	4	3	0	1	92	7	98
2011	3 to 10 years in the federal public service	69	21	5	3	1	0	1	91	4	341
2011	11 to 20 years in the federal public service	63	28	1	2	3	0	1	93	5	138
2011	More than 20 years in the federal public service	57	27	5	8	2	0	1	85	11	108
2008	Less than 3 years in the federal public service	65	24	2	4	2	1	2	92	7	123
2008	3 to 10 years in the federal public service	63	23	4	7	3	0	1	87	9	228
2008	11 to 20 years in the federal public service	64	23	4	6	1	1	1	90	7	107
2008	More than 20 years in the federal public service	65	24	6	2	2	0	1	90	4	124

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	27	12	0	3	0	3	85	3	52
2017	3 to 10 years in the federal public service	31	27	17	13	6	4	2	61	20	117
2017	11 to 20 years in the federal public service	31	38	12	9	5	2	4	73	15	147
2017	More than 20 years in the federal public service	39	24	7	18	6	3	3	67	25	68
2014	Less than 3 years in the federal public service	41	24	6	0	0	4	23	91	0	40
2014	3 to 10 years in the federal public service	38	27	15	9	6	2	2	68	16	243
2014	11 to 20 years in the federal public service	31	32	12	9	10	3	4	67	20	164
2014	More than 20 years in the federal public service	39	27	6	12	6	3	6	73	20	90

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	19	7	1	0	0	0	92	1	52
2017	3 to 10 years in the federal public service	49	26	10	8	6	1	0	75	14	117
2017	11 to 20 years in the federal public service	51	29	7	9	3	0	2	81	12	147
2017	More than 20 years in the federal public service	56	22	6	11	3	0	2	79	15	68
2014	Less than 3 years in the federal public service	62	30	5	0	0	2	2	95	0	40
2014	3 to 10 years in the federal public service	51	27	9	8	6	0	0	78	14	243
2014	11 to 20 years in the federal public service	50	32	7	4	7	0	0	82	11	163
2014	More than 20 years in the federal public service	56	24	9	4	5	0	1	81	10	90

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	29	7	6	3	2	0	84	9	51
2017	3 to 10 years in the federal public service	36	32	16	9	4	2	1	70	13	117
2017	11 to 20 years in the federal public service	38	40	9	10	1	1	0	79	11	147
2017	More than 20 years in the federal public service	43	30	11	12	0	0	3	76	13	68
2014	Less than 3 years in the federal public service	48	34	7	5	0	4	2	88	5	40
2014	3 to 10 years in the federal public service	35	41	11	6	6	1	1	77	12	243
2014	11 to 20 years in the federal public service	37	41	10	7	3	2	0	80	10	164
2014	More than 20 years in the federal public service	37	40	11	5	4	0	3	79	10	90
2011	Less than 3 years in the federal public service	38	40	5	12	1	2	2	81	13	99
2011	3 to 10 years in the federal public service	25	42	12	13	6	1	0	68	20	341
2011	11 to 20 years in the federal public service	25	38	12	15	8	1	0	64	23	139
2011	More than 20 years in the federal public service	27	39	10	15	9	0	0	66	24	108
2008	Less than 3 years in the federal public service	27	44	14	9	2	3	1	74	12	123
2008	3 to 10 years in the federal public service	30	40	14	10	5	2	0	71	15	227
2008	11 to 20 years in the federal public service	28	42	12	10	7	0	0	70	18	107
2008	More than 20 years in the federal public service	32	38	12	13	4	0	1	71	17	124

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	25	8	7	0	16	2	82	8	52
2017	3 to 10 years in the federal public service	29	29	17	14	4	5	2	63	19	117
2017	11 to 20 years in the federal public service	31	34	18	8	5	3	2	68	14	147
2017	More than 20 years in the federal public service	36	20	15	9	8	11	1	63	19	68
2014	Less than 3 years in the federal public service	32	22	9	2	0	27	7	82	4	40
2014	3 to 10 years in the federal public service	34	30	14	9	5	7	1	69	16	243
2014	11 to 20 years in the federal public service	33	30	16	9	7	5	1	67	17	163
2014	More than 20 years in the federal public service	38	30	13	6	7	3	3	72	14	90
2011	Less than 3 years in the federal public service	36	26	12	17	1	6	2	68	19	99
2011	3 to 10 years in the federal public service	26	27	15	16	11	6	0	56	28	339
2011	11 to 20 years in the federal public service	23	28	16	17	11	5	0	54	30	139
2011	More than 20 years in the federal public service	31	28	13	13	12	3	0	60	26	108
2008	Less than 3 years in the federal public service	28	27	18	11	2	13	2	65	14	123
2008	3 to 10 years in the federal public service	30	34	12	11	7	7	0	69	18	228
2008	11 to 20 years in the federal public service	27	36	13	11	8	4	0	66	20	107
2008	More than 20 years in the federal public service	35	28	11	15	7	4	0	66	23	123

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	19	12	10	8	25	3	59	24	52
2017	3 to 10 years in the federal public service	14	17	15	26	7	19	3	39	43	117
2017	11 to 20 years in the federal public service	13	34	18	14	8	11	2	54	25	145
2017	More than 20 years in the federal public service	18	20	21	17	7	15	2	46	29	68
2014	Less than 3 years in the federal public service	21	13	11	2	2	41	9	68	9	40
2014	3 to 10 years in the federal public service	13	28	16	17	13	10	4	47	35	243
2014	11 to 20 years in the federal public service	15	22	18	16	15	11	4	43	36	163
2014	More than 20 years in the federal public service	20	19	26	13	9	10	4	45	25	89

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	26	5	0	4	0	91	4	52
2017	3 to 10 years in the federal public service	45	42	4	5	3	0	87	9	117
2017	11 to 20 years in the federal public service	51	36	8	3	3	0	87	6	147
2017	More than 20 years in the federal public service	61	27	7	3	2	0	88	4	68
2014	Less than 3 years in the federal public service	67	22	7	2	0	2	91	2	40
2014	3 to 10 years in the federal public service	46	40	6	5	3	0	85	8	242
2014	11 to 20 years in the federal public service	52	31	11	3	2	0	83	5	163
2014	More than 20 years in the federal public service	55	34	2	6	2	1	90	8	90

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	24	10	3	2	0	3	84	5	52
2017	3 to 10 years in the federal public service	46	25	11	8	7	1	2	74	15	117
2017	11 to 20 years in the federal public service	39	38	14	7	1	0	0	77	9	147
2017	More than 20 years in the federal public service	46	21	13	10	6	1	3	69	17	68
2014	Less than 3 years in the federal public service	52	27	12	2	0	0	7	85	2	40
2014	3 to 10 years in the federal public service	42	39	7	3	7	1	1	82	11	242
2014	11 to 20 years in the federal public service	41	34	10	9	5	1	1	76	14	164
2014	More than 20 years in the federal public service	45	30	8	9	6	1	1	77	14	90
2011	Less than 3 years in the federal public service	40	42	7	9	2	0	0	82	11	99
2011	3 to 10 years in the federal public service	33	40	13	8	5	1	0	73	13	340
2011	11 to 20 years in the federal public service	23	33	13	20	10	1	0	56	30	139
2011	More than 20 years in the federal public service	36	31	18	10	5	0	0	67	14	106
2008	Less than 3 years in the federal public service	37	29	16	9	4	2	2	69	14	124
2008	3 to 10 years in the federal public service	33	35	10	11	10	0	1	69	21	228
2008	11 to 20 years in the federal public service	35	35	10	14	7	0	0	69	21	107
2008	More than 20 years in the federal public service	38	28	13	10	10	0	0	66	21	124

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	27	8	2	0	3	0	90	2	52
2017	3 to 10 years in the federal public service	50	22	13	9	4	2	1	74	13	117
2017	11 to 20 years in the federal public service	48	33	14	3	2	0	0	82	5	147
2017	More than 20 years in the federal public service	43	32	9	10	0	7	0	80	11	68
2014	Less than 3 years in the federal public service	57	39	0	0	0	2	2	100	0	40
2014	3 to 10 years in the federal public service	50	31	8	4	5	2	0	82	9	243
2014	11 to 20 years in the federal public service	43	34	12	3	5	3	0	79	8	164
2014	More than 20 years in the federal public service	55	20	12	3	4	4	1	80	8	90
2011	Less than 3 years in the federal public service	47	33	8	8	1	2	1	82	9	99
2011	3 to 10 years in the federal public service	36	35	15	7	5	3	0	73	12	339
2011	11 to 20 years in the federal public service	31	28	21	10	8	1	1	60	19	139
2011	More than 20 years in the federal public service	42	32	14	4	6	1	1	75	10	106
2008	Less than 3 years in the federal public service	40	31	19	4	2	5	0	74	7	124
2008	3 to 10 years in the federal public service	37	30	12	7	10	4	1	70	17	228
2008	11 to 20 years in the federal public service	41	29	11	7	9	3	0	72	16	107
2008	More than 20 years in the federal public service	40	28	10	10	8	2	1	70	19	124

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	26	7	2	0	2	0	91	2	52
2017	3 to 10 years in the federal public service	43	32	9	9	5	0	2	76	14	117
2017	11 to 20 years in the federal public service	46	36	9	7	2	0	0	82	9	146
2017	More than 20 years in the federal public service	45	23	10	16	3	3	0	70	20	68
2014	Less than 3 years in the federal public service	51	33	14	0	0	0	2	86	0	40
2014	3 to 10 years in the federal public service	51	28	10	6	6	0	0	79	12	243
2014	11 to 20 years in the federal public service	44	34	8	8	5	1	0	78	13	164
2014	More than 20 years in the federal public service	51	28	9	4	6	1	1	81	10	90
2011	Less than 3 years in the federal public service	49	33	8	8	2	0	0	82	10	99
2011	3 to 10 years in the federal public service	32	38	14	11	5	1	0	70	15	340
2011	11 to 20 years in the federal public service	30	35	13	13	7	0	1	66	20	138
2011	More than 20 years in the federal public service	42	34	11	7	5	0	0	76	13	108
2008	Less than 3 years in the federal public service	38	38	13	6	2	2	0	78	9	124
2008	3 to 10 years in the federal public service	37	30	12	10	8	1	0	69	18	227
2008	11 to 20 years in the federal public service	41	33	11	9	6	0	0	74	15	107
2008	More than 20 years in the federal public service	45	27	10	10	9	0	0	72	19	124

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	89	10	2	0	0	0	0	98	0	52
2017	3 to 10 years in the federal public service	76	22	3	0	0	0	0	97	0	117
2017	11 to 20 years in the federal public service	82	14	2	1	1	0	0	96	2	147
2017	More than 20 years in the federal public service	84	14	1	0	0	0	0	99	0	68
2014	Less than 3 years in the federal public service	89	2	2	2	0	0	4	95	2	40
2014	3 to 10 years in the federal public service	83	13	1	1	1	0	1	97	2	243
2014	11 to 20 years in the federal public service	79	15	3	1	2	0	0	94	3	164
2014	More than 20 years in the federal public service	73	17	2	4	1	0	2	93	5	90
2011	Less than 3 years in the federal public service	87	11	0	1	0	0	1	99	1	99
2011	3 to 10 years in the federal public service	84	12	1	1	1	0	0	97	2	338
2011	11 to 20 years in the federal public service	75	17	1	3	3	0	1	93	6	139
2011	More than 20 years in the federal public service	74	16	6	1	2	0	1	91	3	107
2008	Less than 3 years in the federal public service	82	12	2	2	2	0	0	94	4	123
2008	3 to 10 years in the federal public service	80	11	4	1	1	0	2	94	2	228
2008	11 to 20 years in the federal public service	82	11	1	4	0	0	2	95	4	107
2008	More than 20 years in the federal public service	81	8	2	5	2	1	2	92	7	123

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	20	2	2	3	5	5	92	6	52
2017	3 to 10 years in the federal public service	54	24	9	7	5	1	1	79	12	117
2017	11 to 20 years in the federal public service	51	28	9	5	1	2	4	84	6	147
2017	More than 20 years in the federal public service	59	21	10	2	4	1	3	83	6	68
2014	Less than 3 years in the federal public service	57	24	2	0	0	0	17	97	0	40
2014	3 to 10 years in the federal public service	53	21	8	4	5	4	4	81	10	243
2014	11 to 20 years in the federal public service	51	26	6	4	5	2	6	84	10	164
2014	More than 20 years in the federal public service	57	21	9	3	1	4	4	85	5	90
2011	Less than 3 years in the federal public service	38	25	14	5	6	5	7	71	13	99
2011	3 to 10 years in the federal public service	31	26	13	11	8	3	9	64	21	341
2011	11 to 20 years in the federal public service	36	25	13	10	8	3	5	66	20	139
2011	More than 20 years in the federal public service	31	32	12	7	4	2	12	72	14	108

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	25	3	0	0	0	2	97	0	52
2017	3 to 10 years in the federal public service	59	20	13	3	3	1	1	80	7	117
2017	11 to 20 years in the federal public service	58	33	5	3	1	0	0	91	5	146
2017	More than 20 years in the federal public service	62	21	8	3	4	0	2	84	7	68

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	17	10	2	0	0	0	88	2	52
2017	3 to 10 years in the federal public service	58	25	7	3	4	2	1	86	7	117
2017	11 to 20 years in the federal public service	60	30	6	3	1	0	0	90	4	147
2017	More than 20 years in the federal public service	57	20	9	5	4	4	2	82	9	68

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	24	4	7	0	0	0	89	7	50
2017	3 to 10 years in the federal public service	56	18	13	8	3	2	1	76	11	117
2017	11 to 20 years in the federal public service	51	33	9	5	2	0	0	84	7	147
2017	More than 20 years in the federal public service	57	17	10	8	4	3	2	77	12	68
2014	Less than 3 years in the federal public service	61	23	10	2	0	0	4	88	2	40
2014	3 to 10 years in the federal public service	56	28	6	4	5	0	0	84	9	243
2014	11 to 20 years in the federal public service	48	34	8	3	4	2	0	84	7	164
2014	More than 20 years in the federal public service	59	19	10	6	4	1	2	80	10	90

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	35	29	16	4	9	0	8	69	14	26
2017	11 to 20 years in the federal public service	28	37	9	6	5	9	6	76	14	59
2017	More than 20 years in the federal public service	50	10	10	12	4	6	9	70	19	27
2014	3 to 10 years in the federal public service	33	30	17	9	2	0	9	69	12	43
2014	11 to 20 years in the federal public service	27	34	13	10	5	3	9	69	17	68
2014	More than 20 years in the federal public service	34	31	16	15	4	0	0	66	19	31

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	35	8	0	2	11	0	89	2	52
2017	3 to 10 years in the federal public service	24	37	19	8	6	6	0	65	15	117
2017	11 to 20 years in the federal public service	22	40	14	14	5	5	0	65	20	147
2017	More than 20 years in the federal public service	32	35	10	14	8	1	0	67	23	68
2014	Less than 3 years in the federal public service	43	30	6	0	0	18	2	92	0	40
2014	3 to 10 years in the federal public service	26	35	19	7	7	6	0	65	15	243
2014	11 to 20 years in the federal public service	30	33	16	11	6	4	0	66	18	164
2014	More than 20 years in the federal public service	31	39	16	8	3	2	0	72	11	90
2011	Less than 3 years in the federal public service	30	32	10	5	7	16	1	74	14	97
2011	3 to 10 years in the federal public service	14	28	21	15	11	11	1	48	29	339
2011	11 to 20 years in the federal public service	7	26	24	19	18	6	1	35	39	139
2011	More than 20 years in the federal public service	19	23	20	20	14	4	0	44	35	107

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	35	13	0	4	8	4	81	5	52
2017	3 to 10 years in the federal public service	17	34	21	16	10	2	0	52	26	117
2017	11 to 20 years in the federal public service	19	34	16	20	8	3	0	54	29	147
2017	More than 20 years in the federal public service	24	37	10	14	14	0	0	61	29	68
2014	Less than 3 years in the federal public service	30	37	15	7	0	9	2	75	8	40
2014	3 to 10 years in the federal public service	22	34	17	14	10	2	0	58	24	243
2014	11 to 20 years in the federal public service	30	30	18	14	7	1	0	61	21	164
2014	More than 20 years in the federal public service	29	41	12	10	8	1	0	70	18	90
2011	Less than 3 years in the federal public service	27	39	20	8	1	4	1	69	10	98
2011	3 to 10 years in the federal public service	13	30	20	18	14	4	0	45	34	339
2011	11 to 20 years in the federal public service	10	23	27	17	20	3	0	34	38	139
2011	More than 20 years in the federal public service	18	28	15	18	17	4	0	48	36	107
2008	Less than 3 years in the federal public service	23	30	20	16	4	6	2	57	22	124
2008	3 to 10 years in the federal public service	14	24	19	18	24	2	0	38	43	228
2008	11 to 20 years in the federal public service	14	36	15	13	20	3	0	51	34	107
2008	More than 20 years in the federal public service	18	20	25	17	17	3	0	39	35	123

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	15	20	13	7	15	0	54	23	52
2017	3 to 10 years in the federal public service	12	29	27	18	11	3	0	42	31	117
2017	11 to 20 years in the federal public service	14	25	25	20	12	4	0	41	34	147
2017	More than 20 years in the federal public service	15	26	20	21	16	1	0	42	37	68
2014	Less than 3 years in the federal public service	21	36	11	9	7	14	2	68	19	40
2014	3 to 10 years in the federal public service	15	33	17	19	12	5	0	50	32	243
2014	11 to 20 years in the federal public service	18	28	31	14	7	2	0	47	22	164
2014	More than 20 years in the federal public service	18	40	19	14	7	3	0	59	21	90
2011	Less than 3 years in the federal public service	20	34	21	14	4	7	0	58	19	98
2011	3 to 10 years in the federal public service	7	27	24	23	12	7	1	36	37	341
2011	11 to 20 years in the federal public service	7	27	27	19	16	5	0	36	36	139
2011	More than 20 years in the federal public service	11	29	23	19	13	4	0	41	34	107
2008	Less than 3 years in the federal public service	12	29	23	19	6	10	1	46	28	124
2008	3 to 10 years in the federal public service	6	23	24	24	21	2	0	30	45	228
2008	11 to 20 years in the federal public service	11	25	17	26	21	0	0	36	47	106
2008	More than 20 years in the federal public service	10	26	20	21	19	5	0	37	42	124

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	33	16	8	3	10	0	70	12	52
2017	3 to 10 years in the federal public service	18	22	20	18	11	10	0	45	33	117
2017	11 to 20 years in the federal public service	19	31	18	18	7	7	0	53	27	147
2017	More than 20 years in the federal public service	28	30	7	16	14	6	0	60	32	68
2014	Less than 3 years in the federal public service	25	38	14	10	0	11	2	73	11	40
2014	3 to 10 years in the federal public service	23	31	18	12	9	8	0	58	23	243
2014	11 to 20 years in the federal public service	28	32	15	13	8	5	0	62	21	163
2014	More than 20 years in the federal public service	38	25	19	6	7	4	0	65	14	90
2011	Less than 3 years in the federal public service	23	45	15	5	5	7	0	73	11	98
2011	3 to 10 years in the federal public service	12	30	16	19	10	12	0	49	32	339
2011	11 to 20 years in the federal public service	12	31	13	20	18	6	0	46	40	139
2011	More than 20 years in the federal public service	17	30	17	13	20	3	0	48	34	107
2008	Less than 3 years in the federal public service	23	26	16	15	9	10	1	55	27	124
2008	3 to 10 years in the federal public service	9	25	19	21	18	8	0	37	42	228
2008	11 to 20 years in the federal public service	14	31	11	21	19	4	0	47	41	106
2008	More than 20 years in the federal public service	19	29	15	16	13	8	0	52	32	124

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	32	14	7	7	12	0	68	16	51
2017	3 to 10 years in the federal public service	13	29	30	15	8	4	0	45	24	117
2017	11 to 20 years in the federal public service	14	38	19	18	8	3	0	54	26	147
2017	More than 20 years in the federal public service	18	35	7	14	22	3	0	55	38	68
2014	Less than 3 years in the federal public service	36	29	14	9	2	5	4	72	13	40
2014	3 to 10 years in the federal public service	18	29	17	18	15	3	0	49	34	243
2014	11 to 20 years in the federal public service	18	37	17	19	8	1	0	56	27	164
2014	More than 20 years in the federal public service	22	37	15	18	6	2	0	60	25	90
2011	Less than 3 years in the federal public service	23	41	13	13	7	3	0	66	20	98
2011	3 to 10 years in the federal public service	12	32	21	20	12	3	1	45	33	340
2011	11 to 20 years in the federal public service	12	31	21	21	14	2	0	43	35	139
2011	More than 20 years in the federal public service	19	29	17	22	13	1	0	48	35	107
2008	Less than 3 years in the federal public service	20	36	15	16	9	3	0	58	26	124
2008	3 to 10 years in the federal public service	10	34	15	22	18	0	0	44	40	226
2008	11 to 20 years in the federal public service	16	26	16	23	17	2	0	43	41	107
2008	More than 20 years in the federal public service	20	30	15	19	12	4	0	53	32	123

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	39	10	7	4	3	0	77	12	52
2017	3 to 10 years in the federal public service	21	40	22	10	6	1	0	61	16	117
2017	11 to 20 years in the federal public service	24	44	18	9	6	1	0	68	14	146
2017	More than 20 years in the federal public service	22	40	14	11	13	0	0	62	24	68
2014	Less than 3 years in the federal public service	39	39	11	4	0	5	2	84	5	40
2014	3 to 10 years in the federal public service	26	46	16	8	3	1	0	72	11	242
2014	11 to 20 years in the federal public service	35	45	9	8	3	0	0	80	12	164
2014	More than 20 years in the federal public service	36	39	16	6	2	0	0	75	9	90
2011	Less than 3 years in the federal public service	42	40	6	4	3	4	0	86	8	98
2011	3 to 10 years in the federal public service	27	38	14	13	6	1	0	67	19	338
2011	11 to 20 years in the federal public service	22	43	13	14	7	1	0	65	21	137
2011	More than 20 years in the federal public service	28	45	15	9	3	0	1	73	12	108

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	38	9	0	0	10	2	90	0	52
2017	3 to 10 years in the federal public service	22	50	19	3	1	6	0	76	4	117
2017	11 to 20 years in the federal public service	35	46	11	3	1	3	0	83	5	147
2017	More than 20 years in the federal public service	32	47	15	3	0	2	1	82	3	67
2014	Less than 3 years in the federal public service	41	39	6	0	0	7	7	93	0	40
2014	3 to 10 years in the federal public service	26	44	18	3	1	7	1	76	5	243
2014	11 to 20 years in the federal public service	27	47	17	1	2	3	2	78	4	164
2014	More than 20 years in the federal public service	46	35	9	2	1	4	2	87	3	90
2011	Less than 3 years in the federal public service	32	45	15	2	0	4	1	81	2	98
2011	3 to 10 years in the federal public service	24	40	17	6	3	7	2	71	10	341
2011	11 to 20 years in the federal public service	24	40	18	8	4	4	1	68	13	138
2011	More than 20 years in the federal public service	23	50	14	5	3	2	3	77	8	108

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	25	12	10	0	11	2	75	11	52
2017	3 to 10 years in the federal public service	30	44	12	5	5	3	2	77	11	117
2017	11 to 20 years in the federal public service	40	43	5	6	5	0	0	83	11	146
2017	More than 20 years in the federal public service	55	27	4	9	5	0	0	82	14	68
2014	Less than 3 years in the federal public service	36	32	11	12	2	2	4	73	15	40
2014	3 to 10 years in the federal public service	45	33	9	7	3	3	1	81	9	243
2014	11 to 20 years in the federal public service	54	33	4	6	1	1	1	89	7	163
2014	More than 20 years in the federal public service	48	36	11	3	2	0	0	84	5	90
2011	Less than 3 years in the federal public service	38	30	8	9	8	6	1	74	18	99
2011	3 to 10 years in the federal public service	23	35	11	15	8	6	1	62	25	340
2011	11 to 20 years in the federal public service	22	30	18	17	11	2	0	53	29	138
2011	More than 20 years in the federal public service	33	26	11	10	16	4	1	61	28	108
2008	Less than 3 years in the federal public service	31	29	13	10	7	8	1	66	19	124
2008	3 to 10 years in the federal public service	31	32	11	10	10	6	0	68	21	228
2008	11 to 20 years in the federal public service	38	32	6	11	5	7	2	77	17	107
2008	More than 20 years in the federal public service	43	24	11	10	9	2	1	70	19	123

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	19	19	14	5	12	2	56	22	52
2017	3 to 10 years in the federal public service	20	38	18	11	3	8	2	64	16	117
2017	11 to 20 years in the federal public service	26	44	13	9	5	3	1	72	14	147
2017	More than 20 years in the federal public service	33	27	22	13	2	2	1	62	15	68
2014	Less than 3 years in the federal public service	28	23	13	9	2	18	7	68	15	40
2014	3 to 10 years in the federal public service	31	35	15	9	3	6	0	71	13	243
2014	11 to 20 years in the federal public service	38	40	8	6	3	4	1	82	9	164
2014	More than 20 years in the federal public service	43	36	12	4	2	2	0	82	7	90
2011	Less than 3 years in the federal public service	19	24	20	10	7	13	6	54	22	99
2011	3 to 10 years in the federal public service	14	27	23	16	12	8	1	44	31	340
2011	11 to 20 years in the federal public service	18	27	24	15	7	8	1	49	24	139
2011	More than 20 years in the federal public service	24	30	16	17	11	3	0	55	28	107

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	15	23	6	2	24	3	58	11	52
2017	3 to 10 years in the federal public service	10	28	18	15	13	13	3	46	33	117
2017	11 to 20 years in the federal public service	16	28	19	12	11	11	3	51	26	147
2017	More than 20 years in the federal public service	22	20	11	9	21	13	5	51	36	68
2014	Less than 3 years in the federal public service	20	14	18	5	0	25	19	60	8	40
2014	3 to 10 years in the federal public service	16	22	23	13	13	11	2	44	30	243
2014	11 to 20 years in the federal public service	19	21	18	15	15	10	2	46	34	164
2014	More than 20 years in the federal public service	29	18	19	14	10	5	5	53	27	90
2011	Less than 3 years in the federal public service	13	20	11	12	9	23	13	51	32	99
2011	3 to 10 years in the federal public service	8	16	20	18	18	16	5	30	45	339
2011	11 to 20 years in the federal public service	7	18	18	22	22	13	1	28	51	139
2011	More than 20 years in the federal public service	15	9	18	22	19	9	8	29	49	107

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	21	2	4	0	3	4	94	5	52
2017	3 to 10 years in the federal public service	55	30	8	3	3	0	1	86	6	117
2017	11 to 20 years in the federal public service	57	36	4	3	0	0	0	93	3	147
2017	More than 20 years in the federal public service	60	30	3	4	3	0	0	90	7	68
2014	Less than 3 years in the federal public service	52	18	11	9	0	2	7	77	10	40
2014	3 to 10 years in the federal public service	53	29	8	5	2	2	2	85	7	243
2014	11 to 20 years in the federal public service	54	30	8	4	2	2	1	86	6	164
2014	More than 20 years in the federal public service	57	26	7	4	5	0	0	83	10	90

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	19	3	0	0	6	2	96	0	52
2017	3 to 10 years in the federal public service	61	22	7	4	2	2	3	87	6	117
2017	11 to 20 years in the federal public service	69	25	3	3	0	0	0	94	3	147
2017	More than 20 years in the federal public service	73	17	5	1	0	3	0	94	1	68
2014	Less than 3 years in the federal public service	64	18	7	0	0	2	9	93	0	40
2014	3 to 10 years in the federal public service	64	26	4	2	2	2	0	92	4	242
2014	11 to 20 years in the federal public service	63	27	4	3	1	1	1	92	4	163
2014	More than 20 years in the federal public service	67	21	5	4	1	1	0	89	6	89
2011	Less than 3 years in the federal public service	67	19	7	0	1	1	5	92	1	99
2011	3 to 10 years in the federal public service	62	29	5	2	1	1	1	92	3	341
2011	11 to 20 years in the federal public service	59	30	7	1	1	0	1	90	3	139
2011	More than 20 years in the federal public service	63	25	4	5	0	0	3	91	5	108
2008	Less than 3 years in the federal public service	56	22	7	5	4	0	6	83	9	124
2008	3 to 10 years in the federal public service	56	29	7	4	3	0	1	86	6	228
2008	11 to 20 years in the federal public service	60	27	5	0	4	1	3	91	4	106
2008	More than 20 years in the federal public service	62	30	4	3	0	0	1	93	3	124

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	29	6	6	4	9	0	83	10	51
2017	3 to 10 years in the federal public service	23	35	17	17	5	2	1	60	23	117
2017	11 to 20 years in the federal public service	29	38	13	10	7	3	0	70	17	146
2017	More than 20 years in the federal public service	37	26	19	6	7	4	0	67	14	68
2014	Less than 3 years in the federal public service	27	39	13	2	0	14	5	82	3	40
2014	3 to 10 years in the federal public service	22	36	19	10	10	3	0	60	20	243
2014	11 to 20 years in the federal public service	24	39	18	11	7	1	0	63	18	164
2014	More than 20 years in the federal public service	31	35	19	11	2	2	0	67	13	90
2011	Less than 3 years in the federal public service	28	34	17	8	7	3	3	66	16	98
2011	3 to 10 years in the federal public service	18	30	19	20	12	1	0	48	32	341
2011	11 to 20 years in the federal public service	21	29	23	13	13	1	1	51	26	138
2011	More than 20 years in the federal public service	30	27	17	18	6	1	1	58	25	107
2008	Less than 3 years in the federal public service	29	31	16	8	9	3	3	65	18	124
2008	3 to 10 years in the federal public service	17	39	19	15	7	3	0	57	23	227
2008	11 to 20 years in the federal public service	18	36	14	16	15	1	0	55	31	107
2008	More than 20 years in the federal public service	27	36	18	13	4	1	1	65	17	124

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	21	12	14	7	5	12	61	25	52
2017	3 to 10 years in the federal public service	10	27	20	17	22	2	3	39	40	117
2017	11 to 20 years in the federal public service	18	25	14	22	14	4	3	46	39	147
2017	More than 20 years in the federal public service	18	18	10	11	24	4	14	44	43	67
2014	Less than 3 years in the federal public service	11	18	13	6	5	19	27	55	20	40
2014	3 to 10 years in the federal public service	11	19	18	20	29	3	0	31	50	243
2014	11 to 20 years in the federal public service	9	25	15	28	21	2	1	34	51	164
2014	More than 20 years in the federal public service	25	17	8	14	16	2	17	52	37	90
2011	Less than 3 years in the federal public service	16	15	19	20	22	5	4	33	45	99
2011	3 to 10 years in the federal public service	11	19	17	25	24	3	1	31	52	340
2011	11 to 20 years in the federal public service	10	18	13	21	31	1	5	30	55	139
2011	More than 20 years in the federal public service	12	12	8	32	26	1	8	27	64	108
2008	Less than 3 years in the federal public service	19	30	17	12	14	5	2	53	28	122
2008	3 to 10 years in the federal public service	17	29	13	18	18	3	2	48	38	226
2008	11 to 20 years in the federal public service	11	26	12	27	21	1	1	38	50	107
2008	More than 20 years in the federal public service	19	26	14	15	22	1	5	47	38	124

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	28	13	6	2	7	2	78	8	52
2017	3 to 10 years in the federal public service	22	34	24	10	6	3	0	58	17	117
2017	11 to 20 years in the federal public service	22	43	22	7	5	1	1	66	12	146
2017	More than 20 years in the federal public service	30	26	20	6	12	5	1	60	19	68

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	30	9	5	0	3	2	86	5	52
2017	3 to 10 years in the federal public service	37	36	15	3	2	7	0	79	5	116
2017	11 to 20 years in the federal public service	46	40	9	3	0	1	0	88	3	146
2017	More than 20 years in the federal public service	47	38	9	2	0	5	0	89	2	68
2014	Less than 3 years in the federal public service	48	32	2	0	0	16	2	98	0	40
2014	3 to 10 years in the federal public service	41	34	14	2	2	8	0	81	4	243
2014	11 to 20 years in the federal public service	42	35	14	2	3	5	0	81	5	163
2014	More than 20 years in the federal public service	45	32	13	2	1	6	0	83	3	90

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	22	9	3	0	3	0	88	3	52
2017	3 to 10 years in the federal public service	38	45	8	3	5	2	0	84	8	117
2017	11 to 20 years in the federal public service	46	36	9	6	1	1	1	83	7	147
2017	More than 20 years in the federal public service	42	43	3	11	1	0	0	85	12	68
2014	Less than 3 years in the federal public service	50	46	0	0	0	2	2	100	0	40
2014	3 to 10 years in the federal public service	44	36	9	4	3	4	0	83	7	243
2014	11 to 20 years in the federal public service	42	42	10	1	3	2	0	86	4	164
2014	More than 20 years in the federal public service	44	39	9	5	1	2	0	84	7	90
2011	Less than 3 years in the federal public service	41	40	6	6	2	4	0	85	8	98
2011	3 to 10 years in the federal public service	27	41	16	6	3	7	1	72	10	339
2011	11 to 20 years in the federal public service	24	34	24	7	6	4	0	61	14	139
2011	More than 20 years in the federal public service	31	31	18	9	10	2	0	63	19	107

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	19	4	0	0	0	0	96	0	52
2017	3 to 10 years in the federal public service	41	41	7	7	4	0	0	82	10	117
2017	11 to 20 years in the federal public service	45	39	8	4	3	0	1	85	7	147
2017	More than 20 years in the federal public service	47	33	8	9	3	0	0	80	12	68
2014	Less than 3 years in the federal public service	70	25	2	0	0	2	0	98	0	40
2014	3 to 10 years in the federal public service	48	34	10	4	3	0	0	83	7	243
2014	11 to 20 years in the federal public service	47	39	10	1	2	0	0	87	4	164
2014	More than 20 years in the federal public service	53	35	6	2	3	0	0	88	5	90
2011	Less than 3 years in the federal public service	55	35	7	1	1	1	0	91	2	98
2011	3 to 10 years in the federal public service	30	39	17	9	4	1	0	70	13	340
2011	11 to 20 years in the federal public service	21	47	15	8	9	0	0	68	17	139
2011	More than 20 years in the federal public service	35	31	14	11	10	0	0	65	21	105
2008	Less than 3 years in the federal public service	45	39	8	4	4	0	0	84	8	124
2008	3 to 10 years in the federal public service	24	38	17	13	7	0	0	62	21	227
2008	11 to 20 years in the federal public service	25	43	12	12	7	1	0	68	19	105
2008	More than 20 years in the federal public service	36	35	12	7	10	0	0	70	17	121

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	27	17	7	0	2	0	75	8	52
2017	3 to 10 years in the federal public service	24	33	20	11	12	1	0	57	23	117
2017	11 to 20 years in the federal public service	21	38	21	9	8	2	1	60	18	146
2017	More than 20 years in the federal public service	22	31	15	17	13	1	0	54	30	68
2014	Less than 3 years in the federal public service	53	25	11	0	0	7	5	88	0	40
2014	3 to 10 years in the federal public service	17	36	20	14	13	1	0	53	27	243
2014	11 to 20 years in the federal public service	22	36	24	12	5	1	1	59	17	164
2014	More than 20 years in the federal public service	33	32	16	11	9	0	0	65	20	90
2011	Less than 3 years in the federal public service	29	30	22	14	3	1	0	60	18	97
2011	3 to 10 years in the federal public service	13	21	26	21	16	1	0	35	38	340
2011	11 to 20 years in the federal public service	13	23	24	15	22	3	0	37	39	137
2011	More than 20 years in the federal public service	14	28	21	18	19	0	0	41	37	108

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	30	25	5	0	0	2	69	5	52
2017	3 to 10 years in the federal public service	24	40	14	14	7	1	0	65	21	117
2017	11 to 20 years in the federal public service	23	42	17	12	5	0	1	65	18	147
2017	More than 20 years in the federal public service	26	32	18	15	9	0	0	58	24	68
2014	Less than 3 years in the federal public service	46	38	5	7	0	0	4	88	8	40
2014	3 to 10 years in the federal public service	21	38	19	13	9	0	0	59	22	243
2014	11 to 20 years in the federal public service	26	39	16	12	5	0	1	66	18	164
2014	More than 20 years in the federal public service	36	36	15	7	5	0	0	72	13	90
2011	Less than 3 years in the federal public service	28	36	20	12	3	1	0	64	15	98
2011	3 to 10 years in the federal public service	15	28	23	22	12	0	0	43	34	340
2011	11 to 20 years in the federal public service	15	29	22	18	16	1	0	44	34	137
2011	More than 20 years in the federal public service	19	32	20	14	14	0	0	51	28	108
2008	Less than 3 years in the federal public service	35	33	15	15	2	1	0	68	17	124
2008	3 to 10 years in the federal public service	15	31	22	19	12	0	0	46	31	227
2008	11 to 20 years in the federal public service	19	29	20	14	18	0	1	48	32	107
2008	More than 20 years in the federal public service	23	27	22	15	13	1	0	50	28	124

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	19	10	27	7	4	6	52	37	52
2017	3 to 10 years in the federal public service	20	36	12	18	9	4	0	58	29	117
2017	11 to 20 years in the federal public service	29	28	16	13	9	5	1	59	23	147
2017	More than 20 years in the federal public service	29	23	16	14	11	4	3	56	27	68
2014	Less than 3 years in the federal public service	34	19	24	4	0	12	7	64	5	40
2014	3 to 10 years in the federal public service	23	25	18	12	18	4	0	50	31	243
2014	11 to 20 years in the federal public service	22	32	18	13	8	7	0	57	23	164
2014	More than 20 years in the federal public service	35	22	24	9	7	3	1	59	16	90
2011	Less than 3 years in the federal public service	21	21	19	23	11	5	0	44	36	98
2011	3 to 10 years in the federal public service	13	23	19	19	19	6	1	40	40	341
2011	11 to 20 years in the federal public service	18	20	18	12	23	8	1	41	39	136
2011	More than 20 years in the federal public service	23	25	20	15	15	2	1	49	30	108
2008	Less than 3 years in the federal public service	30	22	16	13	12	6	1	56	27	123
2008	3 to 10 years in the federal public service	16	22	21	18	16	6	0	41	37	228
2008	11 to 20 years in the federal public service	19	20	23	13	21	5	0	40	35	107
2008	More than 20 years in the federal public service	23	30	15	13	15	3	1	55	29	124

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	52	20	28	52
2017	3 to 10 years in the federal public service	48	23	29	117
2017	11 to 20 years in the federal public service	31	36	33	147
2017	More than 20 years in the federal public service	40	31	29	68
2014	Less than 3 years in the federal public service	30	33	37	40
2014	3 to 10 years in the federal public service	45	19	37	243
2014	11 to 20 years in the federal public service	29	30	42	164
2014	More than 20 years in the federal public service	37	33	30	90
2011	Less than 3 years in the federal public service	39	21	40	99
2011	3 to 10 years in the federal public service	42	23	35	340
2011	11 to 20 years in the federal public service	46	27	28	138
2011	More than 20 years in the federal public service	52	26	22	107

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	15	21	9	55	0	26
2017	3 to 10 years in the federal public service	1	17	61	4	5	12	56
2017	11 to 20 years in the federal public service	2	6	74	2	4	11	45
2017	More than 20 years in the federal public service	55	7	27	7	5	0	28
2014	Less than 3 years in the federal public service	0	8	24	8	9999	61	12
2014	3 to 10 years in the federal public service	2	29	53	5	9999	12	108
2014	11 to 20 years in the federal public service	4	12	64	2	9999	18	47
2014	More than 20 years in the federal public service	56	3	33	6	9999	3	32
2011	Less than 3 years in the federal public service	0	32	54	0	9999	14	41
2011	3 to 10 years in the federal public service	3	14	76	1	9999	7	150
2011	11 to 20 years in the federal public service	6	14	77	1	9999	1	65
2011	More than 20 years in the federal public service	47	6	38	8	9999	2	55

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	22	78	117
2017	11 to 20 years in the federal public service	17	83	146
2017	More than 20 years in the federal public service	12	88	68
2014	Less than 3 years in the federal public service	0	100	40
2014	3 to 10 years in the federal public service	21	79	243
2014	11 to 20 years in the federal public service	23	77	164
2014	More than 20 years in the federal public service	20	80	90

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	57	26
2017	11 to 20 years in the federal public service	48	25
2014	3 to 10 years in the federal public service	42	49
2014	11 to 20 years in the federal public service	39	38

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	54	26
2017	11 to 20 years in the federal public service	88	25
2014	3 to 10 years in the federal public service	68	49
2014	11 to 20 years in the federal public service	79	38
2014	More than 20 years in the federal public service	60	16

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	26
2017	11 to 20 years in the federal public service	25
2014	3 to 10 years in the federal public service	49
2014	11 to 20 years in the federal public service	38
2014	More than 20 years in the federal public service	16

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	26
2014	3 to 10 years in the federal public service	0	49

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	26
2017	11 to 20 years in the federal public service	25
2014	11 to 20 years in the federal public service	38
2014	More than 20 years in the federal public service	16

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	25
2014	11 to 20 years in the federal public service	38
2014	More than 20 years in the federal public service	16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	34	26
2017	11 to 20 years in the federal public service	39	25
2014	3 to 10 years in the federal public service	24	49
2014	11 to 20 years in the federal public service	29	38
2014	More than 20 years in the federal public service	26	17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	31	26
2017	11 to 20 years in the federal public service	41	25
2014	3 to 10 years in the federal public service	48	49
2014	11 to 20 years in the federal public service	56	38
2014	More than 20 years in the federal public service	40	17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	47	26
2017	11 to 20 years in the federal public service	60	25
2014	3 to 10 years in the federal public service	49	49
2014	11 to 20 years in the federal public service	52	38
2014	More than 20 years in the federal public service	57	17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	26
2017	11 to 20 years in the federal public service	35	25
2014	3 to 10 years in the federal public service	50	49
2014	11 to 20 years in the federal public service	48	38
2014	More than 20 years in the federal public service	68	17

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	31	26
2017	11 to 20 years in the federal public service	61	25
2014	3 to 10 years in the federal public service	20	49
2014	11 to 20 years in the federal public service	31	38
2014	More than 20 years in the federal public service	40	17

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	47	26
2017	11 to 20 years in the federal public service	36	25
2014	3 to 10 years in the federal public service	60	49
2014	11 to 20 years in the federal public service	64	38
2014	More than 20 years in the federal public service	60	17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	34	26
2017	11 to 20 years in the federal public service	32	25
2014	3 to 10 years in the federal public service	24	49
2014	11 to 20 years in the federal public service	30	38
2014	More than 20 years in the federal public service	66	17

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	26
2017	11 to 20 years in the federal public service	25
2014	3 to 10 years in the federal public service	49
2014	11 to 20 years in the federal public service	38
2014	More than 20 years in the federal public service	17

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	26
2014	3 to 10 years in the federal public service	49
2014	More than 20 years in the federal public service	17

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	19	26
2014	3 to 10 years in the federal public service	12	49
2014	11 to 20 years in the federal public service	16	38

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	46	26
2017	11 to 20 years in the federal public service	60	25
2014	3 to 10 years in the federal public service	44	49
2014	11 to 20 years in the federal public service	56	38
2014	More than 20 years in the federal public service	57	17

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	18	26
2014	3 to 10 years in the federal public service	23	49
2014	11 to 20 years in the federal public service	27	38

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	26
2017	11 to 20 years in the federal public service	64	25
2014	3 to 10 years in the federal public service	57	49
2014	11 to 20 years in the federal public service	52	38
2014	More than 20 years in the federal public service	56	17

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	38	26
2017	11 to 20 years in the federal public service	36	25
2014	3 to 10 years in the federal public service	27	49
2014	11 to 20 years in the federal public service	18	38

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	24	25
2014	11 to 20 years in the federal public service	18	38
2014	More than 20 years in the federal public service	49	17

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	27	25
2014	3 to 10 years in the federal public service	14	49
2014	11 to 20 years in the federal public service	15	38
2014	More than 20 years in the federal public service	32	17

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	21	25

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	26

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	20	25
2014	3 to 10 years in the federal public service	10	49
2014	11 to 20 years in the federal public service	15	38

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	31	26
2014	3 to 10 years in the federal public service	24	49
2014	11 to 20 years in the federal public service	24	38

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	26
2014	3 to 10 years in the federal public service	17	47
2014	More than 20 years in the federal public service	0	15

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	22
2014	3 to 10 years in the federal public service	10	47
2014	11 to 20 years in the federal public service	0	35

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	19	26
2017	11 to 20 years in the federal public service	36	22
2014	3 to 10 years in the federal public service	18	47

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	22	22
2014	3 to 10 years in the federal public service	11	47
2014	11 to 20 years in the federal public service	20	35

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	27	22
2014	3 to 10 years in the federal public service	22	47

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	38	26
2017	11 to 20 years in the federal public service	40	22
2014	3 to 10 years in the federal public service	19	47
2014	11 to 20 years in the federal public service	26	35
2014	More than 20 years in the federal public service	33	15

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	58	26
2017	11 to 20 years in the federal public service	50	22
2014	3 to 10 years in the federal public service	46	47
2014	11 to 20 years in the federal public service	43	35
2014	More than 20 years in the federal public service	45	15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	26
2017	11 to 20 years in the federal public service	22
2014	More than 20 years in the federal public service	15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	46	26
2017	11 to 20 years in the federal public service	55	22
2014	3 to 10 years in the federal public service	42	47
2014	11 to 20 years in the federal public service	48	35
2014	More than 20 years in the federal public service	44	15

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	85	15	26
2017	11 to 20 years in the federal public service	88	12	25

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	11	12	0	0	35	11	78	0	52
2017	3 to 10 years in the federal public service	10	17	20	10	8	30	4	41	29	117
2017	11 to 20 years in the federal public service	15	18	18	7	4	31	7	53	17	147
2017	More than 20 years in the federal public service	18	17	19	3	9	30	3	53	19	68
2014	Less than 3 years in the federal public service	11	12	7	0	0	50	19	77	0	40
2014	3 to 10 years in the federal public service	12	18	23	5	7	28	7	47	18	243
2014	11 to 20 years in the federal public service	14	20	20	7	7	27	3	49	21	164
2014	More than 20 years in the federal public service	19	17	22	7	5	25	4	51	18	90

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	25	11	0	0	18	2	87	0	52
2017	3 to 10 years in the federal public service	24	37	20	6	4	9	1	67	11	117
2017	11 to 20 years in the federal public service	29	37	13	5	3	13	1	76	10	145
2017	More than 20 years in the federal public service	34	28	9	6	9	14	0	72	18	68
2014	Less than 3 years in the federal public service	29	29	7	0	0	25	9	89	0	40
2014	3 to 10 years in the federal public service	26	32	20	3	4	13	1	69	8	243
2014	11 to 20 years in the federal public service	24	37	23	5	4	6	0	65	10	164
2014	More than 20 years in the federal public service	30	34	18	3	5	9	0	70	10	90
2011	Less than 3 years in the federal public service	40	26	11	6	1	16	1	79	8	99
2011	3 to 10 years in the federal public service	16	36	20	9	5	15	0	61	16	337
2011	11 to 20 years in the federal public service	16	28	27	8	8	13	0	50	19	139
2011	More than 20 years in the federal public service	19	31	22	13	8	8	0	53	23	108

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	22	12	12	10	11	21	50	32	52
2017	3 to 10 years in the federal public service	18	39	18	8	3	2	14	67	12	117
2017	11 to 20 years in the federal public service	28	39	11	2	0	1	19	84	3	147
2017	More than 20 years in the federal public service	35	28	7	4	0	0	25	84	6	68
2014	Less than 3 years in the federal public service	9	14	9	0	9	14	45	57	22	39
2014	3 to 10 years in the federal public service	14	46	14	10	3	2	11	70	14	243
2014	11 to 20 years in the federal public service	23	41	11	2	2	1	20	81	5	164
2014	More than 20 years in the federal public service	30	32	7	1	0	0	30	89	1	90
2011	Less than 3 years in the federal public service	14	30	13	17	8	5	13	54	30	99
2011	3 to 10 years in the federal public service	17	46	14	11	3	1	8	69	16	341
2011	11 to 20 years in the federal public service	23	45	9	8	1	1	13	80	10	137
2011	More than 20 years in the federal public service	30	34	5	4	1	2	24	87	6	108
2008	Less than 3 years in the federal public service	6	30	15	19	14	8	8	43	38	124
2008	3 to 10 years in the federal public service	20	44	7	10	2	1	15	77	15	227
2008	11 to 20 years in the federal public service	25	44	7	4	2	2	16	84	7	107
2008	More than 20 years in the federal public service	25	35	9	6	0	0	25	81	8	124

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	8	21	4	3	34	24	34	15	51
2017	3 to 10 years in the federal public service	6	18	23	5	3	24	20	44	14	116
2017	11 to 20 years in the federal public service	10	18	25	3	2	21	21	48	9	147
2017	More than 20 years in the federal public service	15	19	23	3	3	21	15	54	9	68
2014	Less than 3 years in the federal public service	4	0	15	0	2	36	42	19	10	40
2014	3 to 10 years in the federal public service	6	17	16	6	5	32	19	47	22	242
2014	11 to 20 years in the federal public service	9	17	15	4	4	28	22	53	16	164
2014	More than 20 years in the federal public service	14	9	22	4	3	24	24	44	14	90
2011	Less than 3 years in the federal public service	9	14	21	8	2	33	15	43	18	99
2011	3 to 10 years in the federal public service	3	16	21	11	6	28	14	33	30	339
2011	11 to 20 years in the federal public service	6	19	20	9	5	28	13	43	24	137
2011	More than 20 years in the federal public service	7	13	23	8	6	25	18	34	26	108

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	16	9	0	0	25	21	83	0	52
2017	3 to 10 years in the federal public service	34	30	9	2	2	11	12	83	5	117
2017	11 to 20 years in the federal public service	38	24	12	3	1	4	18	79	5	147
2017	More than 20 years in the federal public service	39	18	13	3	3	3	21	75	8	68
2014	Less than 3 years in the federal public service	18	14	11	0	0	11	46	75	0	40
2014	3 to 10 years in the federal public service	32	31	10	4	1	11	11	81	6	242
2014	11 to 20 years in the federal public service	31	31	8	3	1	6	20	84	6	164
2014	More than 20 years in the federal public service	28	28	7	1	0	8	28	87	2	90
2011	Less than 3 years in the federal public service	30	28	13	2	2	13	12	77	5	99
2011	3 to 10 years in the federal public service	27	35	12	4	3	10	8	76	9	341
2011	11 to 20 years in the federal public service	26	27	15	6	4	11	12	69	12	136
2011	More than 20 years in the federal public service	28	28	8	5	2	4	25	79	9	108
2008	Less than 3 years in the federal public service	19	28	13	4	1	28	7	73	8	124
2008	3 to 10 years in the federal public service	25	33	9	5	3	10	14	77	11	228
2008	11 to 20 years in the federal public service	27	27	15	7	2	7	15	70	11	107
2008	More than 20 years in the federal public service	30	27	8	6	3	3	23	77	12	124

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	14	11	0	0	25	21	80	0	52
2017	3 to 10 years in the federal public service	26	28	16	1	2	15	12	74	4	116
2017	11 to 20 years in the federal public service	31	27	11	2	1	9	19	80	5	145
2017	More than 20 years in the federal public service	40	14	13	8	1	3	20	71	12	67
2014	Less than 3 years in the federal public service	20	7	9	0	0	21	44	76	0	40
2014	3 to 10 years in the federal public service	26	29	12	2	2	17	12	77	5	243
2014	11 to 20 years in the federal public service	22	30	13	2	1	12	20	76	4	163
2014	More than 20 years in the federal public service	28	23	8	2	2	8	29	81	7	90
2011	Less than 3 years in the federal public service	28	22	13	6	0	19	12	73	9	99
2011	3 to 10 years in the federal public service	22	31	15	7	3	13	9	69	12	341
2011	11 to 20 years in the federal public service	18	23	21	10	2	12	13	56	16	136
2011	More than 20 years in the federal public service	16	32	11	4	5	8	23	70	13	108
2008	Less than 3 years in the federal public service	24	27	14	9	0	16	10	69	12	124
2008	3 to 10 years in the federal public service	25	26	15	8	5	7	14	64	17	228
2008	11 to 20 years in the federal public service	24	34	13	7	5	6	12	70	14	106
2008	More than 20 years in the federal public service	30	21	14	10	3	2	20	66	17	123

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	6	94	117
2017	11 to 20 years in the federal public service	7	93	146
2017	More than 20 years in the federal public service	8	92	68
2014	Less than 3 years in the federal public service	0	100	40
2014	3 to 10 years in the federal public service	9	91	242
2014	11 to 20 years in the federal public service	8	92	164
2014	More than 20 years in the federal public service	8	92	90

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	60	10
2014	3 to 10 years in the federal public service	30	20

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	69	10
2014	3 to 10 years in the federal public service	71	20
2014	11 to 20 years in the federal public service	100	12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10
2014	11 to 20 years in the federal public service	0	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	10
2014	3 to 10 years in the federal public service	20
2014	11 to 20 years in the federal public service	12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	10
2014	3 to 10 years in the federal public service	20
2014	11 to 20 years in the federal public service	12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	10
2014	3 to 10 years in the federal public service	20
2014	11 to 20 years in the federal public service	12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10
2014	3 to 10 years in the federal public service	0	20

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10
2014	11 to 20 years in the federal public service	0	12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10
2014	11 to 20 years in the federal public service	0	12

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	80	10
2014	3 to 10 years in the federal public service	34	20

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10
2014	3 to 10 years in the federal public service	0	20

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10
2014	3 to 10 years in the federal public service	0	20

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10
2014	11 to 20 years in the federal public service	0	11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10
2014	11 to 20 years in the federal public service	0	11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	60	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	70	10
2014	3 to 10 years in the federal public service	39	20
2014	11 to 20 years in the federal public service	72	11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	10
2014	3 to 10 years in the federal public service	20
2014	11 to 20 years in the federal public service	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	50	10
2014	3 to 10 years in the federal public service	53	20
2014	11 to 20 years in the federal public service	54	11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	11 to 20 years in the federal public service	100	0	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	14	10	0	0	40	5	81	0	52
2017	3 to 10 years in the federal public service	13	12	28	1	2	37	8	44	5	117
2017	11 to 20 years in the federal public service	15	19	18	3	4	37	4	57	11	147
2017	More than 20 years in the federal public service	22	7	22	5	1	38	4	51	11	68
2014	Less than 3 years in the federal public service	20	9	11	0	0	42	18	72	0	40
2014	3 to 10 years in the federal public service	12	17	17	3	3	37	11	57	12	243
2014	11 to 20 years in the federal public service	16	15	18	4	4	36	9	55	13	164
2014	More than 20 years in the federal public service	22	10	27	1	5	31	4	49	10	90

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	22	9	0	0	24	2	88	0	52
2017	3 to 10 years in the federal public service	30	34	19	1	1	15	0	76	2	117
2017	11 to 20 years in the federal public service	29	37	12	3	3	15	1	78	7	147
2017	More than 20 years in the federal public service	45	21	11	5	1	14	3	80	7	68
2014	Less than 3 years in the federal public service	45	17	11	2	0	20	5	83	3	40
2014	3 to 10 years in the federal public service	27	29	17	2	2	20	2	72	6	243
2014	11 to 20 years in the federal public service	28	31	19	1	4	17	1	71	5	164
2014	More than 20 years in the federal public service	36	25	18	1	3	16	1	74	5	90
2011	Less than 3 years in the federal public service	42	21	13	3	1	20	0	79	5	99
2011	3 to 10 years in the federal public service	25	36	16	4	2	18	0	73	7	341
2011	11 to 20 years in the federal public service	21	30	23	6	4	17	1	61	12	139
2011	More than 20 years in the federal public service	26	27	22	7	5	13	1	61	14	108

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	14	17	14	23	0	3	45	37	52
2017	3 to 10 years in the federal public service	22	21	17	12	25	0	3	44	38	116
2017	11 to 20 years in the federal public service	21	30	22	10	13	1	4	53	24	147
2017	More than 20 years in the federal public service	29	29	16	7	17	0	1	59	24	68

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	23	34	3	3	0	59	7	52
2017	3 to 10 years in the federal public service	19	30	24	16	10	0	49	27	117
2017	11 to 20 years in the federal public service	9	23	33	20	13	1	33	34	147
2017	More than 20 years in the federal public service	28	19	30	10	10	3	48	21	68

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	42	15	6	3	0	2	76	9	52
2017	3 to 10 years in the federal public service	20	30	23	19	7	0	0	51	26	116
2017	11 to 20 years in the federal public service	11	28	28	19	12	0	3	40	32	147
2017	More than 20 years in the federal public service	24	21	34	8	11	2	1	46	19	68

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	26	22	14	5	3	57	20	52
2017	3 to 10 years in the federal public service	17	24	15	27	17	0	41	44	117
2017	11 to 20 years in the federal public service	5	19	31	23	19	3	24	44	147
2017	More than 20 years in the federal public service	20	21	28	10	18	2	43	29	68

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	25	9	0	0	2	5	90	0	52
2017	3 to 10 years in the federal public service	49	21	15	8	1	1	6	75	9	117
2017	11 to 20 years in the federal public service	29	24	28	7	3	0	9	58	11	146
2017	More than 20 years in the federal public service	37	26	18	8	3	2	7	69	11	66

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	31	13	9	2	2	76	11	52
2017	3 to 10 years in the federal public service	29	33	14	13	9	1	63	23	116
2017	11 to 20 years in the federal public service	24	32	23	11	9	1	56	20	147
2017	More than 20 years in the federal public service	44	17	23	6	7	3	63	14	68

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	26	17	8	0	2	2	75	8	52
2017	3 to 10 years in the federal public service	31	30	18	12	9	1	0	61	21	116
2017	11 to 20 years in the federal public service	23	31	23	15	7	0	1	55	22	146
2017	More than 20 years in the federal public service	25	34	14	22	3	0	1	60	25	68

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	26	21	8	3	2	2	67	11	52
2017	3 to 10 years in the federal public service	21	27	27	9	16	0	1	48	25	116
2017	11 to 20 years in the federal public service	7	30	26	21	15	0	1	38	36	146
2017	More than 20 years in the federal public service	17	21	30	19	11	0	1	39	31	68

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	36	22	10	6	2	62	16	52
2017	3 to 10 years in the federal public service	24	30	17	16	12	1	55	29	116
2017	11 to 20 years in the federal public service	16	27	25	20	11	2	43	32	146
2017	More than 20 years in the federal public service	27	15	19	28	9	1	43	37	68

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	40	14	2	3	0	2	81	5	51
2017	3 to 10 years in the federal public service	34	30	18	8	8	3	0	66	16	116
2017	11 to 20 years in the federal public service	24	31	22	9	12	0	2	56	22	146
2017	More than 20 years in the federal public service	30	19	25	17	5	0	4	51	23	68

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	21	3	0	0	0	2	97	0	51
2017	3 to 10 years in the federal public service	61	21	8	6	3	0	0	82	9	117
2017	11 to 20 years in the federal public service	53	20	14	6	5	0	1	74	12	146
2017	More than 20 years in the federal public service	58	18	8	3	7	2	4	81	11	68

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	10	2	0	2	2	3	96	2	52
2017	3 to 10 years in the federal public service	77	8	7	3	1	2	3	89	4	117
2017	11 to 20 years in the federal public service	71	13	4	3	3	1	4	89	7	147
2017	More than 20 years in the federal public service	76	4	0	8	1	0	10	89	11	68

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	13	8	2	0	0	3	90	2	52
2017	3 to 10 years in the federal public service	59	20	10	6	2	1	2	82	8	117
2017	11 to 20 years in the federal public service	54	28	8	3	3	0	4	86	6	147
2017	More than 20 years in the federal public service	65	19	7	4	0	0	4	88	5	68

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	17	2	2	0	3	96	2	52
2017	3 to 10 years in the federal public service	60	20	8	6	6	1	80	12	117
2017	11 to 20 years in the federal public service	61	16	11	3	5	3	80	8	146
2017	More than 20 years in the federal public service	62	11	13	8	1	4	76	10	68

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	6	2	0	0	0	16	98	0	52
2017	3 to 10 years in the federal public service	63	11	5	1	0	1	20	93	1	117
2017	11 to 20 years in the federal public service	52	17	9	2	1	0	19	86	3	146
2017	More than 20 years in the federal public service	60	9	5	2	0	0	24	91	2	68

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	11	3	0	0	2	6	97	0	51
2017	3 to 10 years in the federal public service	73	14	3	0	0	2	9	97	0	116
2017	11 to 20 years in the federal public service	71	15	4	1	1	0	8	94	1	146
2017	More than 20 years in the federal public service	70	17	4	0	0	2	7	95	0	68

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	13	17	2	10	0	2	71	12	52
2017	3 to 10 years in the federal public service	60	18	7	3	3	2	7	86	7	117
2017	11 to 20 years in the federal public service	62	18	9	2	4	0	5	84	6	147
2017	More than 20 years in the federal public service	74	3	4	3	5	1	10	87	8	68

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	25	6	2	0	0	5	92	2	52
2017	3 to 10 years in the federal public service	52	22	16	3	3	0	5	78	6	117
2017	11 to 20 years in the federal public service	46	33	9	4	3	1	4	83	8	147
2017	More than 20 years in the federal public service	63	16	4	6	5	0	5	84	12	68

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	52	17	8	2	0	0	73	10	52
2017	3 to 10 years in the federal public service	11	34	29	17	7	1	1	46	25	116
2017	11 to 20 years in the federal public service	8	20	46	17	7	0	1	29	24	147
2017	More than 20 years in the federal public service	22	21	36	12	8	2	0	43	20	68

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	3	36	30	28	0	0	58	5	52
2017	3 to 10 years in the federal public service	8	25	33	21	11	1	1	33	34	116
2017	11 to 20 years in the federal public service	8	23	42	22	4	0	1	27	31	147
2017	More than 20 years in the federal public service	13	21	26	18	21	0	1	40	34	68

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	36	21	3	2	5	72	5	51
2017	3 to 10 years in the federal public service	28	49	10	2	5	5	81	8	117
2017	11 to 20 years in the federal public service	33	42	16	4	3	2	76	7	147
2017	More than 20 years in the federal public service	47	30	9	9	5	0	77	14	68

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	42	12	2	6	2	80	8	52
2017	3 to 10 years in the federal public service	18	39	13	14	14	2	58	29	117
2017	11 to 20 years in the federal public service	16	47	16	8	11	1	64	20	145
2017	More than 20 years in the federal public service	27	32	7	19	12	3	61	32	68

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	18	82	116
2017	11 to 20 years in the federal public service	18	82	147
2017	More than 20 years in the federal public service	20	80	68
2014	3 to 10 years in the federal public service	19	81	243
2014	11 to 20 years in the federal public service	16	84	163
2014	More than 20 years in the federal public service	15	85	90

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	86	14	21
2017	11 to 20 years in the federal public service	84	16	27
2017	More than 20 years in the federal public service	85	15	13
2014	3 to 10 years in the federal public service	85	15	46
2014	11 to 20 years in the federal public service	80	20	24
2014	More than 20 years in the federal public service	86	14	14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	28	56	11	6	0	84	6	18
2017	11 to 20 years in the federal public service	66	30	0	4	0	96	4	23
2017	More than 20 years in the federal public service	34	38	0	20	9	72	28	11
2014	3 to 10 years in the federal public service	65	20	3	10	3	85	12	39
2014	11 to 20 years in the federal public service	51	31	0	18	0	82	18	19
2014	More than 20 years in the federal public service	49	51	0	0	0	100	0	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	25	15	11	26	6	0	19	81	52
2017	3 to 10 years in the federal public service	31	17	20	7	21	3	0	32	68	117
2017	11 to 20 years in the federal public service	40	21	19	9	8	2	1	41	59	147
2017	More than 20 years in the federal public service	44	29	15	10	0	1	2	45	55	68

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	44	41
2017	3 to 10 years in the federal public service	43	77
2017	11 to 20 years in the federal public service	20	83
2017	More than 20 years in the federal public service	12	36

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	39	41
2017	3 to 10 years in the federal public service	49	77
2017	11 to 20 years in the federal public service	27	83
2017	More than 20 years in the federal public service	12	36

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	41
2017	3 to 10 years in the federal public service	26	77
2017	11 to 20 years in the federal public service	20	83
2017	More than 20 years in the federal public service	14	36

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	41
2017	3 to 10 years in the federal public service	48	77
2017	11 to 20 years in the federal public service	40	83
2017	More than 20 years in the federal public service	26	36

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	41
2017	3 to 10 years in the federal public service	22	77
2017	11 to 20 years in the federal public service	11	83
2017	More than 20 years in the federal public service	10	36

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	50	41
2017	3 to 10 years in the federal public service	34	77
2017	11 to 20 years in the federal public service	51	83
2017	More than 20 years in the federal public service	57	36

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	2	51	32	4	4	6	40
2017	3 to 10 years in the federal public service	4	39	26	7	3	21	73
2017	11 to 20 years in the federal public service	6	54	17	7	2	14	80
2017	More than 20 years in the federal public service	6	42	20	15	10	7	34

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	26	19	17	16	0	2	47	34	41
2017	3 to 10 years in the federal public service	6	22	24	13	23	3	9	32	41	77
2017	11 to 20 years in the federal public service	12	25	14	19	16	1	12	43	40	84
2017	More than 20 years in the federal public service	13	32	8	17	12	0	18	55	35	35

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	14	11	20	49	0	2	17	71	41
2017	3 to 10 years in the federal public service	0	7	15	18	48	4	8	8	75	77
2017	11 to 20 years in the federal public service	4	12	14	21	38	2	10	17	67	84
2017	More than 20 years in the federal public service	0	18	19	21	26	2	13	22	56	36

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)