2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	46	40	0	14	0	86	14	34
2017	Scientific and Professional	21	45	8	18	8	66	26	24
2017	Administration and Foreign Services	37	48	6	9	2	84	10	252
2017	Technical	41	33	0	20	7	74	26	15
2017	Administrative Support	44	36	7	7	7	80	13	30
2017	Other	63	37	0	0	0	100	0	14
2014	Executive	36	55	0	10	0	90	10	47
2014	Scientific and Professional	17	53	5	24	0	70	24	40
2014	Administration and Foreign Services	36	47	5	9	3	84	11	336
2014	Technical	6	61	13	13	7	67	20	15
2014	Administrative Support	32	48	5	10	5	80	15	60
2014	Other	45	38	9	9	0	83	9	20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	73	21	6	0	0	0	0	94	0	34
2017	Scientific and Professional	62	13	13	8	4	0	0	75	13	24
2017	Administration and Foreign Services	62	26	8	3	1	0	0	88	4	252
2017	Technical	48	13	26	0	7	7	0	65	7	15
2017	Administrative Support	64	27	3	7	0	0	0	90	7	30
2017	Other	85	15	0	0	0	0	0	100	0	14
2014	Executive	70	30	0	0	0	0	0	100	0	47
2014	Scientific and Professional	51	29	8	10	3	0	0	80	12	40
2014	Administration and Foreign Services	60	28	7	3	1	0	0	89	4	336
2014	Technical	54	20	13	7	0	0	7	79	7	15
2014	Administrative Support	48	42	2	7	2	0	0	90	8	60
2014	Other	64	31	0	0	0	0	4	100	0	20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	20	2	3	0	0	95	3	34
2017	Scientific and Professional	55	29	0	13	4	0	83	17	24
2017	Administration and Foreign Services	52	31	8	9	1	0	83	9	252
2017	Technical	33	48	7	7	7	0	80	13	15
2017	Administrative Support	64	27	3	0	3	3	93	3	30
2017	Other	85	7	7	0	0	0	93	0	14
2014	Executive	72	18	4	6	0	0	90	6	47
2014	Scientific and Professional	56	27	8	5	5	0	82	10	40
2014	Administration and Foreign Services	49	26	9	13	3	0	75	16	336
2014	Technical	46	40	13	0	0	0	87	0	15
2014	Administrative Support	53	32	8	3	3	0	85	7	60
2014	Other	61	39	0	0	0	0	100	0	20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	54	28	3	15	0	81	15	34
2017	Scientific and Professional	25	42	8	12	13	67	24	24
2017	Administration and Foreign Services	42	41	5	8	4	83	12	252
2017	Technical	39	35	7	7	13	74	20	15
2017	Administrative Support	55	17	21	3	3	72	7	29
2017	Other	71	29	0	0	0	100	0	14
2014	Executive	48	35	8	9	0	83	9	47
2014	Scientific and Professional	41	36	2	10	10	77	20	40
2014	Administration and Foreign Services	44	38	5	8	5	83	12	336
2014	Technical	27	46	7	13	6	74	20	15
2014	Administrative Support	42	37	12	8	2	78	10	60
2014	Other	47	45	4	4	0	91	4	20

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	58	28	8	6	0	0	0	86	6	33
2017	Scientific and Professional	17	55	16	8	4	0	0	71	13	24
2017	Administration and Foreign Services	33	37	14	10	5	0	1	71	15	251
2017	Technical	39	21	20	7	13	0	0	61	20	15
2017	Administrative Support	26	34	20	7	13	0	0	60	20	30
2017	Other	15	63	7	7	0	0	7	84	8	14
2014	Executive	53	36	2	10	0	0	0	88	10	47
2014	Scientific and Professional	20	45	13	17	5	0	0	65	22	40
2014	Administration and Foreign Services	31	41	13	11	5	1	0	72	15	336
2014	Technical	27	33	20	13	7	0	0	60	20	15
2014	Administrative Support	25	43	20	8	2	0	2	70	10	60
2014	Other	34	44	8	14	0	0	0	78	14	20

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	69	21	7	3	0	90	3	34
2017	Scientific and Professional	42	37	8	8	4	79	12	24
2017	Administration and Foreign Services	45	39	8	4	3	85	8	252
2017	Technical	41	46	0	13	0	87	13	15
2017	Administrative Support	41	27	7	18	7	68	25	29
2017	Other	29	27	15	29	0	56	29	14
2014	Executive	77	23	0	0	0	100	0	47
2014	Scientific and Professional	35	39	7	11	8	74	18	40
2014	Administration and Foreign Services	41	35	12	8	4	76	12	336
2014	Technical	46	41	6	7	0	87	7	15
2014	Administrative Support	27	37	12	15	10	63	25	60
2014	Other	46	50	4	0	0	96	0	19

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	75	15	6	3	0	91	3	34
2017	Scientific and Professional	38	49	13	0	0	87	0	24
2017	Administration and Foreign Services	53	31	7	6	3	84	9	252
2017	Technical	41	52	0	0	7	93	7	15
2017	Administrative Support	34	27	14	14	10	62	25	29
2017	Other	51	20	15	15	0	71	15	14
2014	Executive	73	23	2	2	0	96	2	47
2014	Scientific and Professional	47	28	10	10	5	75	15	40
2014	Administration and Foreign Services	48	32	10	6	4	80	10	335
2014	Technical	60	33	0	7	0	93	7	15
2014	Administrative Support	27	38	10	13	12	65	25	60
2014	Other	52	44	4	0	0	96	0	20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	67	30	0	3	0	0	0	97	3	34
2017	Scientific and Professional	50	25	12	8	4	0	0	76	12	24
2017	Administration and Foreign Services	48	35	8	6	3	0	0	83	9	252
2017	Technical	41	26	20	7	7	0	0	67	13	15
2017	Administrative Support	34	51	4	0	7	3	0	89	7	29
2017	Other	63	37	0	0	0	0	0	100	0	14
2014	Executive	77	23	0	0	0	0	0	100	0	47
2014	Scientific and Professional	42	43	5	7	0	0	2	87	7	40
2014	Administration and Foreign Services	50	37	8	4	1	1	0	87	5	336
2014	Technical	40	40	13	0	7	0	0	80	7	15
2014	Administrative Support	37	45	13	2	3	0	0	82	5	60
2014	Other	61	39	0	0	0	0	0	100	0	20

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	61	26	2	5	3	3	90	8	34
2017	Scientific and Professional	46	46	4	4	0	0	92	4	24
2017	Administration and Foreign Services	47	32	9	7	5	1	80	12	250
2017	Technical	26	35	13	13	13	0	61	26	15
2017	Administrative Support	48	24	18	7	3	0	72	10	29
2017	Other	88	12	0	0	0	0	100	0	14
2014	Executive	57	37	2	4	0	0	94	4	47
2014	Scientific and Professional	37	38	10	8	5	2	77	13	40
2014	Administration and Foreign Services	48	30	8	7	6	1	79	13	336
2014	Technical	34	33	20	7	7	0	67	13	15
2014	Administrative Support	40	38	12	3	7	0	78	10	60
2014	Other	54	29	12	0	0	4	87	0	20

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	14	0	9	5	9	0	63	37	38	33
2017	Scientific and Professional	17	25	21	25	0	4	8	48	29	24
2017	Administration and Foreign Services	33	23	13	8	10	3	9	64	21	251
2017	Technical	20	15	26	13	13	7	7	40	30	15
2017	Administrative Support	38	24	14	3	7	8	7	72	12	29
2017	Other	20	44	15	0	0	0	22	81	0	14
2014	Executive	19	12	8	4	8	0	49	61	23	47
2014	Scientific and Professional	27	10	11	18	18	0	17	44	43	40
2014	Administration and Foreign Services	38	25	11	10	6	2	8	70	17	336
2014	Technical	26	53	14	7	0	0	0	79	7	15
2014	Administrative Support	37	23	7	8	10	2	13	71	21	60
2014	Other	27	17	18	8	0	0	31	62	12	20

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	49	45	3	3	0	94	3	34
2017	Scientific and Professional	34	45	8	8	4	79	13	24
2017	Administration and Foreign Services	39	38	12	6	4	77	11	252
2017	Technical	39	41	7	7	7	80	13	15
2017	Administrative Support	23	53	7	17	0	76	17	30
2017	Other	44	29	27	0	0	73	0	14
2014	Executive	66	30	2	0	2	96	2	47
2014	Scientific and Professional	23	40	15	23	0	63	23	40
2014	Administration and Foreign Services	38	37	12	8	5	76	12	335
2014	Technical	40	53	0	7	0	93	7	15
2014	Administrative Support	25	50	12	7	7	75	13	60
2014	Other	25	62	8	4	0	87	4	20

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	51	23	17	5	3	0	0	75	9	34
2017	Scientific and Professional	16	54	13	17	0	0	0	71	17	24
2017	Administration and Foreign Services	35	35	11	11	7	0	0	71	18	252
2017	Technical	26	41	13	13	7	0	0	67	20	15
2017	Administrative Support	33	27	27	10	3	0	0	60	13	30
2017	Other	66	34	0	0	0	0	0	100	0	14
2014	Executive	34	46	6	6	6	2	0	82	12	47
2014	Scientific and Professional	22	40	13	14	8	3	0	64	23	40
2014	Administration and Foreign Services	34	35	12	9	9	0	0	69	19	336
2014	Technical	33	46	13	0	7	0	0	80	7	15
2014	Administrative Support	23	43	12	5	15	0	2	68	20	60
2014	Other	52	40	0	8	0	0	0	92	8	20

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	44	39	8	7	2	83	9	34
2017	Scientific and Professional	8	38	12	33	8	46	41	24
2017	Administration and Foreign Services	28	39	12	16	5	67	21	251
2017	Technical	28	39	20	7	7	67	13	15
2017	Administrative Support	50	33	3	7	7	83	13	30
2017	Other	42	37	15	7	0	78	7	14

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	64	24	10	2	0	0	0	88	2	34
2017	Scientific and Professional	20	38	21	4	12	4	0	61	17	24
2017	Administration and Foreign Services	42	40	8	7	3	0	0	82	10	252
2017	Technical	61	26	7	7	0	0	0	87	7	15
2017	Administrative Support	47	33	13	7	0	0	0	80	7	30
2017	Other	29	56	7	7	0	0	0	85	7	14
2014	Executive	71	29	0	0	0	0	0	100	0	47
2014	Scientific and Professional	25	39	8	19	10	0	0	64	29	40
2014	Administration and Foreign Services	49	35	8	3	3	1	0	85	7	336
2014	Technical	47	40	13	0	0	0	0	87	0	15
2014	Administrative Support	33	40	7	7	10	0	3	76	17	60
2014	Other	30	57	13	0	0	0	0	87	0	20

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	55	16	8	22	0	0	70	22	34
2017	Scientific and Professional	21	35	31	5	9	0	56	13	23
2017	Administration and Foreign Services	36	34	13	10	7	1	70	17	251
2017	Technical	20	48	0	20	13	0	67	33	15
2017	Administrative Support	36	40	7	7	10	0	77	17	30
2017	Other	44	49	0	7	0	0	93	7	14

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	84	16	0	0	0	0	100	0	34
2017	Scientific and Professional	38	45	13	0	4	0	83	4	24
2017	Administration and Foreign Services	52	35	9	4	0	0	87	4	252
2017	Technical	46	41	13	0	0	0	87	0	15
2017	Administrative Support	46	47	3	3	0	0	93	3	30
2017	Other	42	51	7	0	0	0	93	0	14
2014	Executive	86	12	0	0	0	2	100	0	47
2014	Scientific and Professional	53	27	13	5	3	0	80	8	40
2014	Administration and Foreign Services	65	24	8	2	0	0	89	3	336
2014	Technical	54	39	7	0	0	0	93	0	15
2014	Administrative Support	58	28	5	0	7	2	88	7	60
2014	Other	51	35	14	0	0	0	86	0	20

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	54	26	5	14	0	0	81	14	33
2017	Scientific and Professional	30	49	13	4	4	0	79	8	24
2017	Administration and Foreign Services	37	36	11	12	5	0	73	17	252
2017	Technical	26	48	13	0	13	0	74	13	15
2017	Administrative Support	40	27	13	13	7	0	67	20	30
2017	Other	44	49	7	0	0	0	93	0	14
2014	Executive	44	44	6	4	2	0	88	6	47
2014	Scientific and Professional	17	37	10	30	5	0	55	35	40
2014	Administration and Foreign Services	30	40	12	9	8	0	70	18	336
2014	Technical	27	66	7	0	0	0	93	0	15
2014	Administrative Support	17	40	22	10	10	2	58	20	60
2014	Other	29	36	21	0	4	10	72	5	20

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	59	24	11	5	0	0	0	83	5	34
2017	Scientific and Professional	32	41	17	6	4	0	0	73	10	24
2017	Administration and Foreign Services	41	31	14	9	5	0	0	72	14	252
2017	Technical	46	35	7	0	13	0	0	80	13	15
2017	Administrative Support	57	17	7	10	7	3	0	76	17	30
2017	Other	58	42	0	0	0	0	0	100	0	14
2014	Executive	43	28	14	13	2	0	0	71	15	47
2014	Scientific and Professional	20	33	30	13	5	0	0	52	18	40
2014	Administration and Foreign Services	38	34	14	9	5	0	0	72	14	336
2014	Technical	47	39	7	7	0	0	0	87	7	15
2014	Administrative Support	23	40	23	7	5	0	2	64	12	60
2014	Other	51	26	23	0	0	0	0	77	0	20

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	53	34	8	5	0	0	0	87	5	34
2017	Scientific and Professional	32	22	25	13	4	4	0	56	18	24
2017	Administration and Foreign Services	37	35	12	11	5	0	0	72	16	252
2017	Technical	26	54	7	7	7	0	0	80	13	15
2017	Administrative Support	46	21	17	10	7	0	0	67	17	30
2017	Other	66	20	15	0	0	0	0	85	0	14
2014	Executive	39	45	8	8	0	0	0	84	8	47
2014	Scientific and Professional	18	38	22	13	10	0	0	55	22	40
2014	Administration and Foreign Services	37	35	13	10	5	0	0	72	16	336
2014	Technical	21	46	26	0	7	0	0	67	7	15
2014	Administrative Support	27	42	12	7	10	2	2	71	17	60
2014	Other	33	31	26	0	0	10	0	71	0	20

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	59	35	3	3	0	0	94	3	34
2017	Scientific and Professional	32	43	17	4	4	0	75	8	24
2017	Administration and Foreign Services	42	38	14	4	2	0	80	6	251
2017	Technical	26	48	13	13	0	0	74	13	15
2017	Administrative Support	43	36	11	10	0	0	79	10	30
2017	Other	37	56	7	0	0	0	93	0	14
2014	Executive	70	30	0	0	0	0	100	0	47
2014	Scientific and Professional	28	38	17	18	0	0	65	18	40
2014	Administration and Foreign Services	40	40	11	5	4	0	81	8	336
2014	Technical	40	53	7	0	0	0	93	0	15
2014	Administrative Support	29	47	13	5	5	2	76	10	60
2014	Other	56	35	9	0	0	0	91	0	20

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	25	33	18	17	3	3	60	21	34
2017	Scientific and Professional	26	37	29	4	4	0	63	8	24
2017	Administration and Foreign Services	33	43	17	5	3	0	75	8	251
2017	Technical	46	35	13	0	7	0	80	7	15
2017	Administrative Support	54	30	16	0	0	0	84	0	30
2017	Other	80	15	5	0	0	0	95	0	14
2014	Executive	20	39	16	19	6	0	59	25	47
2014	Scientific and Professional	41	36	5	15	2	0	77	18	40
2014	Administration and Foreign Services	36	35	19	8	2	0	71	9	336
2014	Technical	47	40	13	0	0	0	87	0	15
2014	Administrative Support	49	41	7	2	2	0	90	3	59
2014	Other	49	43	8	0	0	0	92	0	20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	20	30	36	10	5	0	0	15	49	34
2017	Scientific and Professional	29	26	33	8	4	0	0	12	56	24
2017	Administration and Foreign Services	16	35	30	13	2	1	3	16	53	251
2017	Technical	21	20	20	20	13	0	7	35	44	15
2017	Administrative Support	16	23	27	21	10	0	3	32	41	30
2017	Other	0	12	51	7	29	0	0	37	12	14
2014	Executive	2	38	26	22	10	2	0	33	40	47
2014	Scientific and Professional	13	32	43	10	0	0	3	10	46	40
2014	Administration and Foreign Services	15	36	31	10	5	0	2	16	52	336
2014	Technical	13	33	33	7	14	0	0	21	46	15
2014	Administrative Support	13	15	34	20	10	3	5	33	31	60
2014	Other	8	44	21	26	0	0	0	26	52	20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	25	17	44	5	9	0	0	14	42	34
2017	Scientific and Professional	43	20	29	8	0	0	0	8	63	24
2017	Administration and Foreign Services	24	27	27	12	6	2	2	18	54	251
2017	Technical	7	28	33	13	13	0	7	28	37	15
2017	Administrative Support	23	27	23	14	7	3	3	22	53	30
2017	Other	7	12	29	29	22	0	0	51	20	14
2014	Executive	0	12	39	29	12	4	4	45	13	47
2014	Scientific and Professional	25	32	22	11	5	2	3	17	60	40
2014	Administration and Foreign Services	18	25	32	14	7	2	3	21	45	335
2014	Technical	13	26	40	7	14	0	0	21	39	15
2014	Administrative Support	13	25	35	12	7	7	2	20	42	60
2014	Other	4	17	28	30	17	4	0	49	22	20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	21	39	23	3	14	0	0	17	59	34
2017	Scientific and Professional	17	25	46	8	4	0	0	12	42	24
2017	Administration and Foreign Services	29	29	24	12	3	1	2	16	59	251
2017	Technical	20	28	20	13	13	0	7	28	51	15
2017	Administrative Support	13	20	34	17	3	3	10	23	38	30
2017	Other	12	15	37	29	0	7	0	32	29	14
2014	Executive	21	24	24	19	6	4	2	27	48	47
2014	Scientific and Professional	26	27	25	15	2	5	0	18	55	40
2014	Administration and Foreign Services	34	30	20	9	3	1	2	13	66	335
2014	Technical	33	20	27	7	7	0	7	14	56	15
2014	Administrative Support	20	28	27	13	3	5	3	18	53	60
2014	Other	22	34	22	14	8	0	0	22	56	20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	12	25	32	18	14	0	0	32	37	34
2017	Scientific and Professional	21	17	33	25	4	0	0	29	38	24
2017	Administration and Foreign Services	15	22	32	22	7	1	1	30	37	251
2017	Technical	0	35	13	39	13	0	0	52	35	15
2017	Administrative Support	6	23	27	21	13	0	10	38	33	30
2017	Other	5	7	7	44	37	0	0	80	12	14
2014	Executive	6	14	48	18	10	0	4	29	21	47
2014	Scientific and Professional	13	13	43	27	2	0	2	30	26	40
2014	Administration and Foreign Services	14	21	36	20	6	1	1	28	35	336
2014	Technical	20	0	33	34	13	0	0	47	20	15
2014	Administrative Support	7	5	41	24	15	3	5	43	13	59
2014	Other	0	13	29	36	22	0	0	58	13	20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	15	30	22	10	14	0	9	26	49	34
2017	Scientific and Professional	29	17	38	8	4	4	0	13	48	24
2017	Administration and Foreign Services	23	28	26	13	6	2	3	20	53	250
2017	Technical	13	21	26	13	20	0	7	35	37	15
2017	Administrative Support	24	10	42	14	3	0	7	18	37	29
2017	Other	5	0	22	37	22	0	15	69	6	14
2014	Executive	14	25	27	22	8	0	4	32	40	47
2014	Scientific and Professional	33	30	20	15	0	0	3	15	64	40
2014	Administration and Foreign Services	25	27	27	14	3	1	3	18	54	336
2014	Technical	20	27	7	27	20	0	0	47	46	15
2014	Administrative Support	19	26	24	17	8	3	3	27	47	59
2014	Other	8	17	22	28	17	9	0	48	27	20

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	10	27	38	13	9	3	0	23	38	34
2017	Scientific and Professional	17	34	33	12	4	0	0	17	51	24
2017	Administration and Foreign Services	28	27	19	16	5	2	3	22	58	251
2017	Technical	7	41	20	26	0	0	7	28	51	15
2017	Administrative Support	30	20	30	7	3	7	3	12	55	30
2017	Other	7	12	44	7	22	7	0	32	21	14
2014	Executive	2	10	25	36	16	7	4	59	14	47
2014	Scientific and Professional	5	22	40	20	10	0	3	30	28	40
2014	Administration and Foreign Services	17	20	26	24	6	3	4	32	40	336
2014	Technical	20	20	26	7	27	0	0	34	40	15
2014	Administrative Support	27	23	13	20	7	7	3	30	56	60
2014	Other	9	16	31	22	4	4	14	32	30	20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	11	43	29	3	14	0	0	17	54	34
2017	Scientific and Professional	25	13	38	17	4	0	4	22	39	24
2017	Administration and Foreign Services	25	22	31	13	5	2	2	20	49	250
2017	Technical	13	28	26	20	7	7	0	28	44	15
2017	Administrative Support	13	23	43	7	3	3	7	12	40	30
2017	Other	0	12	37	22	22	7	0	47	13	14
2014	Executive	23	26	20	23	6	0	2	30	50	47
2014	Scientific and Professional	21	27	27	15	5	2	2	21	50	40
2014	Administration and Foreign Services	24	27	34	8	3	2	2	12	53	335
2014	Technical	6	40	20	7	20	0	7	29	49	15
2014	Administrative Support	13	27	25	10	10	7	8	23	47	60
2014	Other	9	29	18	8	18	14	4	32	46	20

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	78	16	7	0	0	0	0	93	0	34
2017	Scientific and Professional	71	25	0	0	4	0	0	96	4	24
2017	Administration and Foreign Services	68	25	2	3	2	0	0	93	5	252
2017	Technical	80	13	7	0	0	0	0	93	0	15
2017	Administrative Support	63	31	3	3	0	0	0	93	3	30
2017	Other	93	7	0	0	0	0	0	100	0	14
2014	Executive	80	16	0	4	0	0	0	96	4	47
2014	Scientific and Professional	67	15	5	13	0	0	0	82	13	40
2014	Administration and Foreign Services	73	18	4	2	2	0	1	92	4	336
2014	Technical	60	20	7	13	0	0	0	80	13	15
2014	Administrative Support	70	20	5	2	0	2	2	93	2	60
2014	Other	78	9	13	0	0	0	0	87	0	20

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	45	27	11	9	3	2	2	76	13	34
2017	Scientific and Professional	37	29	21	8	4	0	0	67	12	24
2017	Administration and Foreign Services	33	30	12	13	6	3	3	67	19	252
2017	Technical	20	41	13	13	13	0	0	61	26	15
2017	Administrative Support	40	34	10	7	7	0	3	76	14	30
2017	Other	73	22	0	0	0	0	5	100	0	14
2014	Executive	52	26	8	2	4	4	4	85	6	47
2014	Scientific and Professional	25	24	21	20	3	5	2	54	24	40
2014	Administration and Foreign Services	35	28	14	9	8	2	4	67	18	336
2014	Technical	20	67	0	7	0	7	0	93	7	15
2014	Administrative Support	33	30	15	5	8	2	7	69	14	60
2014	Other	60	17	0	0	0	4	19	100	0	20

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	67	14	7	5	0	7	86	6	34
2017	Scientific and Professional	50	37	0	13	0	0	87	13	24
2017	Administration and Foreign Services	53	24	8	10	4	0	78	14	252
2017	Technical	48	20	20	7	7	0	67	13	15
2017	Administrative Support	50	31	10	3	7	0	80	10	30
2017	Other	85	15	0	0	0	0	100	0	14
2014	Executive	70	18	8	2	2	0	88	4	47
2014	Scientific and Professional	41	30	8	10	11	0	71	21	39
2014	Administration and Foreign Services	50	28	8	7	6	0	79	13	336
2014	Technical	47	40	12	0	0	0	88	0	15
2014	Administrative Support	48	28	7	5	10	2	78	15	60
2014	Other	69	31	0	0	0	0	100	0	20

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	59	29	3	7	0	0	2	90	7	33
2017	Scientific and Professional	42	33	4	8	4	8	0	82	14	24
2017	Administration and Foreign Services	37	34	14	10	3	1	1	73	13	252
2017	Technical	46	35	7	13	0	0	0	80	13	15
2017	Administrative Support	40	36	10	10	0	3	0	79	10	30
2017	Other	66	22	5	7	0	0	0	88	7	14
2014	Executive	60	36	4	0	0	0	0	96	0	47
2014	Scientific and Professional	30	33	15	10	11	0	2	64	21	40
2014	Administration and Foreign Services	35	42	11	6	4	2	1	79	10	336
2014	Technical	27	59	7	7	0	0	0	86	7	15
2014	Administrative Support	28	42	15	8	3	2	2	72	12	60
2014	Other	65	31	4	0	0	0	0	96	0	20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	45	29	5	3	7	5	6	84	11	34
2017	Scientific and Professional	41	18	13	12	4	12	0	67	19	24
2017	Administration and Foreign Services	30	28	18	10	5	6	2	64	17	252
2017	Technical	26	35	7	26	7	0	0	61	33	15
2017	Administrative Support	17	36	21	13	3	10	0	59	18	30
2017	Other	66	22	0	0	0	12	0	100	0	14
2014	Executive	63	25	6	4	0	2	0	90	4	46
2014	Scientific and Professional	23	23	12	20	8	15	0	53	33	40
2014	Administration and Foreign Services	33	29	17	8	6	5	1	67	15	336
2014	Technical	27	59	7	0	7	0	0	87	7	15
2014	Administrative Support	27	32	15	7	5	12	3	69	14	60
2014	Other	51	17	4	0	0	18	10	94	0	20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	17	42	12	14	3	10	2	66	20	34
2017	Scientific and Professional	12	12	8	35	8	24	0	33	57	24
2017	Administration and Foreign Services	16	22	18	18	8	16	3	46	32	250
2017	Technical	7	33	20	13	0	28	0	55	18	15
2017	Administrative Support	10	23	37	10	7	10	3	38	19	30
2017	Other	29	15	0	15	7	27	7	67	33	14
2014	Executive	30	32	14	8	4	10	2	71	13	47
2014	Scientific and Professional	10	15	20	19	10	20	5	33	39	40
2014	Administration and Foreign Services	13	24	19	16	14	10	4	42	36	334
2014	Technical	20	33	12	21	7	0	7	57	29	15
2014	Administrative Support	12	25	18	10	12	20	3	48	28	60
2014	Other	31	8	13	4	0	27	18	70	7	20

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	70	24	3	0	3	0	93	3	34
2017	Scientific and Professional	51	46	4	0	0	0	96	0	24
2017	Administration and Foreign Services	53	32	6	5	4	0	85	9	252
2017	Technical	26	67	7	0	0	0	93	0	15
2017	Administrative Support	47	36	13	0	3	0	83	3	30
2017	Other	73	27	0	0	0	0	100	0	14
2014	Executive	80	16	0	4	0	0	96	4	47
2014	Scientific and Professional	52	33	7	5	3	0	85	8	39
2014	Administration and Foreign Services	47	37	8	5	3	0	84	8	335
2014	Technical	47	39	13	0	0	0	87	0	15
2014	Administrative Support	42	38	8	7	3	2	81	10	60
2014	Other	79	21	0	0	0	0	100	0	20

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	49	27	11	9	2	0	2	77	11	34
2017	Scientific and Professional	29	36	18	8	0	4	4	71	9	24
2017	Administration and Foreign Services	46	27	14	7	5	0	2	74	12	252
2017	Technical	21	39	13	13	13	0	0	61	26	15
2017	Administrative Support	46	31	13	7	3	0	0	77	10	30
2017	Other	58	42	0	0	0	0	0	100	0	14
2014	Executive	51	31	8	8	2	0	0	82	10	47
2014	Scientific and Professional	37	30	10	7	13	3	0	69	21	40
2014	Administration and Foreign Services	43	36	8	7	5	0	1	80	12	336
2014	Technical	27	60	7	0	7	0	0	87	7	15
2014	Administrative Support	36	41	7	3	8	2	3	80	12	59
2014	Other	60	22	13	4	0	0	0	82	4	20

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	54	33	11	0	0	2	0	88	0	34
2017	Scientific and Professional	42	34	8	8	4	4	0	79	13	24
2017	Administration and Foreign Services	49	26	13	7	2	2	0	77	9	252
2017	Technical	41	26	7	13	7	7	0	72	21	15
2017	Administrative Support	53	27	11	3	3	3	0	82	7	30
2017	Other	58	42	0	0	0	0	0	100	0	14
2014	Executive	60	28	10	0	2	0	0	88	2	47
2014	Scientific and Professional	50	14	15	8	10	3	0	66	18	40
2014	Administration and Foreign Services	47	30	10	4	5	3	0	80	9	336
2014	Technical	41	53	7	0	0	0	0	93	0	15
2014	Administrative Support	42	42	5	3	5	2	2	86	9	60
2014	Other	64	32	4	0	0	0	0	96	0	20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	45	40	7	7	2	0	0	85	9	34
2017	Scientific and Professional	42	18	20	12	4	4	0	62	17	24
2017	Administration and Foreign Services	49	28	10	9	2	1	1	78	12	251
2017	Technical	26	35	13	13	13	0	0	61	26	15
2017	Administrative Support	50	40	3	3	3	0	0	90	7	30
2017	Other	63	37	0	0	0	0	0	100	0	14
2014	Executive	52	38	4	6	0	0	0	90	6	47
2014	Scientific and Professional	39	23	11	10	15	3	0	64	26	40
2014	Administration and Foreign Services	50	29	8	7	6	0	0	79	12	336
2014	Technical	54	33	7	6	0	0	0	87	6	15
2014	Administrative Support	37	38	17	3	3	0	2	76	7	60
2014	Other	47	40	14	0	0	0	0	86	0	20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	92	8	0	0	0	0	100	0	34
2017	Scientific and Professional	88	8	0	0	4	0	96	4	24
2017	Administration and Foreign Services	79	18	2	0	0	0	97	0	252
2017	Technical	93	0	7	0	0	0	93	0	15
2017	Administrative Support	77	17	3	0	3	0	93	3	30
2017	Other	78	22	0	0	0	0	100	0	14
2014	Executive	74	12	8	4	2	0	86	6	47
2014	Scientific and Professional	78	15	3	3	0	2	95	3	40
2014	Administration and Foreign Services	83	13	1	1	2	1	96	2	336
2014	Technical	74	26	0	0	0	0	100	0	15
2014	Administrative Support	73	18	3	3	0	2	93	3	60
2014	Other	91	4	0	0	0	4	100	0	20

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	64	24	4	0	0	2	6	95	0	34
2017	Scientific and Professional	54	21	8	8	0	4	4	82	9	24
2017	Administration and Foreign Services	55	26	8	4	4	1	2	83	8	252
2017	Technical	35	20	13	20	13	0	0	54	33	15
2017	Administrative Support	50	17	17	7	3	7	0	71	11	30
2017	Other	78	22	0	0	0	0	0	100	0	14
2014	Executive	50	28	10	2	0	0	10	87	2	47
2014	Scientific and Professional	45	20	8	5	7	8	8	77	14	40
2014	Administration and Foreign Services	56	21	7	5	4	3	3	82	10	336
2014	Technical	41	40	6	7	0	7	0	86	7	15
2014	Administrative Support	43	25	8	0	5	2	17	84	6	60
2014	Other	64	27	4	0	0	0	4	96	0	20

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	68	22	4	3	2	0	0	90	5	34
2017	Scientific and Professional	49	35	12	4	0	0	0	84	4	24
2017	Administration and Foreign Services	61	24	9	3	3	0	1	86	6	251
2017	Technical	41	20	20	7	13	0	0	61	20	15
2017	Administrative Support	60	30	3	3	0	3	0	93	3	30
2017	Other	71	29	0	0	0	0	0	100	0	14

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	55	36	8	0	2	0	0	90	2	34
2017	Scientific and Professional	62	17	12	10	0	0	0	78	10	24
2017	Administration and Foreign Services	61	24	8	3	2	2	1	87	5	252
2017	Technical	41	33	0	20	7	0	0	74	26	15
2017	Administrative Support	60	24	7	7	0	3	0	86	7	30
2017	Other	73	27	0	0	0	0	0	100	0	14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	63	23	5	7	2	0	0	86	9	33
2017	Scientific and Professional	49	25	10	16	0	0	0	74	16	24
2017	Administration and Foreign Services	53	24	12	6	2	1	1	79	9	252
2017	Technical	35	26	13	7	20	0	0	61	26	15
2017	Administrative Support	66	17	7	7	0	3	0	86	7	29
2017	Other	78	22	0	0	0	0	0	100	0	14
2014	Executive	66	22	8	0	4	0	0	88	4	47
2014	Scientific and Professional	45	25	8	5	15	3	0	71	21	40
2014	Administration and Foreign Services	54	29	8	5	3	1	0	84	8	336
2014	Technical	54	39	0	7	0	0	0	93	7	15
2014	Administrative Support	47	33	7	0	8	0	5	84	9	60
2014	Other	60	18	18	4	0	0	0	78	4	20

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	53	19	0	12	9	3	5	77	23	24
2017	Administration and Foreign Services	30	34	12	8	4	5	6	72	14	75
2014	Executive	46	35	8	8	0	0	3	83	9	34
2014	Administration and Foreign Services	22	37	14	12	6	1	7	65	20	96

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	35	42	0	20	3	0	0	77	23	34
2017	Scientific and Professional	26	41	8	13	0	13	0	77	15	24
2017	Administration and Foreign Services	25	36	17	11	7	5	0	63	19	252
2017	Technical	26	48	13	0	0	13	0	85	0	15
2017	Administrative Support	23	44	20	7	7	0	0	67	13	30
2017	Other	56	29	7	0	0	7	0	92	0	14
2014	Executive	53	41	2	0	2	2	0	96	2	47
2014	Scientific and Professional	20	25	17	12	8	18	0	56	23	40
2014	Administration and Foreign Services	28	35	18	9	5	4	1	66	15	336
2014	Technical	34	40	20	7	0	0	0	74	7	15
2014	Administrative Support	22	32	20	8	7	12	0	60	17	60
2014	Other	52	26	8	0	0	14	0	90	0	20

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	32	42	5	15	6	0	0	74	21	34
2017	Scientific and Professional	12	38	25	21	4	0	0	50	25	24
2017	Administration and Foreign Services	19	31	18	18	10	3	0	52	30	252
2017	Technical	33	48	13	0	7	0	0	80	7	15
2017	Administrative Support	20	44	13	3	13	3	3	68	18	30
2017	Other	44	34	7	0	7	0	7	84	8	14
2014	Executive	53	39	2	6	0	0	0	92	6	47
2014	Scientific and Professional	20	29	20	17	7	7	0	53	26	40
2014	Administration and Foreign Services	24	34	19	11	10	2	0	59	21	336
2014	Technical	34	33	20	13	0	0	0	67	13	15
2014	Administrative Support	20	33	18	18	5	5	0	56	25	60
2014	Other	25	44	9	13	0	9	0	76	15	20

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	19	31	24	17	9	0	50	26	34
2017	Scientific and Professional	8	34	12	37	8	0	42	45	24
2017	Administration and Foreign Services	13	23	25	20	13	6	38	35	252
2017	Technical	26	41	20	7	0	7	72	7	15
2017	Administrative Support	20	23	24	13	10	10	48	26	30
2017	Other	44	22	12	7	15	0	66	22	14
2014	Executive	35	37	12	10	0	6	77	11	47
2014	Scientific and Professional	10	23	23	22	10	12	38	36	40
2014	Administration and Foreign Services	16	32	24	15	10	2	49	26	336
2014	Technical	14	47	33	7	0	0	61	7	15
2014	Administrative Support	15	33	17	15	10	10	54	28	60
2014	Other	21	31	9	12	10	18	63	26	20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	38	38	2	17	0	5	80	18	34
2017	Scientific and Professional	12	38	4	25	8	12	57	38	24
2017	Administration and Foreign Services	19	25	21	18	12	6	46	31	252
2017	Technical	33	20	20	0	7	21	67	8	15
2017	Administrative Support	17	37	10	13	7	17	64	24	30
2017	Other	37	44	7	7	0	5	85	8	14
2014	Executive	52	32	8	2	4	2	86	6	46
2014	Scientific and Professional	26	10	28	15	5	16	43	24	40
2014	Administration and Foreign Services	25	33	16	12	9	4	61	22	336
2014	Technical	34	33	26	0	0	7	72	0	15
2014	Administrative Support	18	33	23	10	7	8	56	18	60
2014	Other	16	31	22	18	0	12	54	20	20

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	28	39	6	19	5	3	0	70	25	33
2017	Scientific and Professional	0	25	20	43	12	0	0	25	55	24
2017	Administration and Foreign Services	13	34	22	14	12	5	0	49	28	252
2017	Technical	39	26	28	7	0	0	0	65	7	15
2017	Administrative Support	21	36	13	10	10	10	0	63	22	30
2017	Other	29	37	20	0	15	0	0	66	15	14
2014	Executive	33	45	6	10	4	2	0	80	14	47
2014	Scientific and Professional	10	25	22	27	7	8	0	38	37	40
2014	Administration and Foreign Services	19	32	16	19	13	1	0	52	33	336
2014	Technical	20	40	20	13	7	0	0	60	20	15
2014	Administrative Support	22	32	17	12	8	8	2	59	22	60
2014	Other	38	22	22	14	0	4	0	63	14	20

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	24	47	12	12	4	0	71	16	34
2017	Scientific and Professional	12	20	35	29	4	0	32	33	24
2017	Administration and Foreign Services	23	42	18	8	8	1	65	17	251
2017	Technical	26	35	26	13	0	0	61	13	15
2017	Administrative Support	27	50	13	7	3	0	77	10	30
2017	Other	44	37	5	7	7	0	80	15	14
2014	Executive	49	43	6	2	0	0	92	2	47
2014	Scientific and Professional	15	38	19	19	7	0	54	27	40
2014	Administration and Foreign Services	32	44	13	9	3	1	76	11	335
2014	Technical	27	53	13	7	0	0	80	7	15
2014	Administrative Support	22	47	18	3	7	3	71	10	60
2014	Other	43	44	4	4	0	4	91	4	20

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	40	53	7	0	0	0	0	93	0	34
2017	Scientific and Professional	16	50	12	9	0	13	0	76	10	24
2017	Administration and Foreign Services	31	46	16	2	1	4	1	80	3	251
2017	Technical	46	41	0	7	0	7	0	93	7	15
2017	Administrative Support	23	40	23	3	3	7	0	68	7	30
2017	Other	51	49	0	0	0	0	0	100	0	14
2014	Executive	59	27	10	0	0	0	4	90	0	47
2014	Scientific and Professional	30	40	15	0	2	13	0	80	3	40
2014	Administration and Foreign Services	28	45	14	3	2	5	2	79	5	336
2014	Technical	34	53	13	0	0	0	0	87	0	15
2014	Administrative Support	23	42	22	0	2	10	2	74	2	60
2014	Other	33	40	13	0	0	4	10	85	0	20

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	69	25	0	3	3	0	0	93	7	34
2017	Scientific and Professional	26	53	4	13	4	0	0	79	17	24
2017	Administration and Foreign Services	40	36	9	7	6	1	1	78	13	251
2017	Technical	26	54	7	0	0	13	0	92	0	15
2017	Administrative Support	23	44	7	17	0	7	3	74	18	30
2017	Other	49	29	15	0	0	7	0	84	0	14
2014	Executive	77	12	11	0	0	0	0	89	0	47
2014	Scientific and Professional	38	39	5	8	2	5	3	84	11	40
2014	Administration and Foreign Services	51	33	5	7	2	1	1	86	9	335
2014	Technical	20	33	33	13	0	0	0	53	13	15
2014	Administrative Support	28	45	12	8	2	3	2	77	10	60
2014	Other	37	35	14	14	0	0	0	72	14	20

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	39	44	6	5	0	0	5	88	6	34
2017	Scientific and Professional	16	33	34	12	4	0	0	50	16	24
2017	Administration and Foreign Services	25	34	18	11	5	6	1	64	17	252
2017	Technical	13	33	15	33	0	7	0	49	35	15
2017	Administrative Support	23	44	10	13	3	7	0	72	18	30
2017	Other	44	20	7	15	0	15	0	74	17	14
2014	Executive	67	20	11	0	0	2	0	89	0	47
2014	Scientific and Professional	30	42	5	5	7	10	0	81	14	40
2014	Administration and Foreign Services	36	37	12	7	3	5	1	77	10	336
2014	Technical	7	13	33	41	0	7	0	21	44	15
2014	Administrative Support	17	43	15	12	2	8	3	68	15	60
2014	Other	38	26	13	0	4	14	4	79	5	20

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	22	29	10	3	10	7	19	68	18	34
2017	Scientific and Professional	17	8	24	20	4	26	0	34	33	24
2017	Administration and Foreign Services	16	25	19	11	13	13	2	49	29	252
2017	Technical	13	20	26	13	20	8	0	36	36	15
2017	Administrative Support	10	30	17	10	20	13	0	46	34	30
2017	Other	44	27	7	7	0	15	0	83	9	14
2014	Executive	43	20	13	12	0	6	6	72	13	47
2014	Scientific and Professional	13	27	10	15	17	17	0	48	40	40
2014	Administration and Foreign Services	19	20	21	14	14	10	3	44	32	336
2014	Technical	34	13	7	20	7	20	0	59	33	15
2014	Administrative Support	10	25	25	12	10	13	5	43	27	60
2014	Other	21	12	31	4	0	18	14	48	6	20

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	75	25	0	0	0	0	0	100	0	34
2017	Scientific and Professional	54	29	8	8	0	0	0	83	8	24
2017	Administration and Foreign Services	56	34	5	3	2	0	0	90	5	252
2017	Technical	54	26	13	7	0	0	0	80	7	15
2017	Administrative Support	57	33	3	3	0	0	3	93	3	30
2017	Other	71	7	0	7	0	7	7	91	9	14
2014	Executive	72	20	4	4	0	0	0	92	4	47
2014	Scientific and Professional	45	17	13	10	7	5	3	68	19	40
2014	Administration and Foreign Services	52	31	7	5	2	2	1	85	7	336
2014	Technical	41	33	27	0	0	0	0	73	0	15
2014	Administrative Support	47	32	12	3	3	2	2	81	7	60
2014	Other	47	26	8	9	0	0	10	81	10	20

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	91	2	3	0	0	0	3	97	0	34
2017	Scientific and Professional	70	17	4	4	0	0	4	91	4	24
2017	Administration and Foreign Services	65	24	4	3	0	2	1	92	4	252
2017	Technical	41	33	26	0	0	0	0	74	0	15
2017	Administrative Support	60	31	3	3	3	0	0	90	7	30
2017	Other	80	7	0	0	0	12	0	100	0	14
2014	Executive	84	8	4	2	0	2	0	94	2	46
2014	Scientific and Professional	56	31	5	5	0	3	0	90	5	38
2014	Administration and Foreign Services	64	26	3	2	2	1	1	92	4	336
2014	Technical	41	46	7	0	0	7	0	93	0	15
2014	Administrative Support	57	28	8	3	2	2	0	86	5	60
2014	Other	60	18	4	4	0	4	10	90	4	20

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	46	28	15	3	5	3	0	76	9	34
2017	Scientific and Professional	16	42	13	21	4	4	0	61	26	24
2017	Administration and Foreign Services	30	33	17	11	6	3	0	65	18	251
2017	Technical	26	61	7	0	7	0	0	87	7	15
2017	Administrative Support	27	30	13	17	10	3	0	59	27	30
2017	Other	51	29	7	7	0	5	0	85	8	14
2014	Executive	33	46	11	8	0	2	0	81	8	47
2014	Scientific and Professional	15	30	20	24	8	3	0	47	33	40
2014	Administration and Foreign Services	25	36	19	10	7	3	0	63	18	336
2014	Technical	27	53	7	7	7	0	0	80	13	15
2014	Administrative Support	20	37	20	7	8	7	2	62	16	60
2014	Other	33	46	8	4	0	9	0	87	5	20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	33	21	2	10	7	3	24	74	23	34
2017	Scientific and Professional	4	16	12	29	21	13	4	25	60	24
2017	Administration and Foreign Services	16	27	15	17	18	2	4	46	37	252
2017	Technical	0	20	26	21	33	0	0	20	54	15
2017	Administrative Support	14	7	21	20	31	7	0	22	55	29
2017	Other	37	29	15	7	0	0	12	75	8	14
2014	Executive	22	22	10	17	8	2	19	56	31	47
2014	Scientific and Professional	8	7	24	25	31	3	2	16	59	40
2014	Administration and Foreign Services	12	22	15	22	24	2	3	36	49	336
2014	Technical	27	20	13	13	19	7	0	51	35	15
2014	Administrative Support	7	22	20	13	27	5	7	32	45	60
2014	Other	16	27	13	4	4	24	12	67	13	20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	44	42	6	3	2	0	2	89	6	33
2017	Scientific and Professional	16	37	21	8	4	14	0	62	14	24
2017	Administration and Foreign Services	24	34	24	8	6	2	1	60	15	252
2017	Technical	13	48	26	7	7	0	0	61	13	15
2017	Administrative Support	23	27	20	10	13	7	0	54	25	30
2017	Other	58	22	7	7	0	5	0	85	8	14

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	60	30	3	0	0	7	0	96	0	34
2017	Scientific and Professional	38	42	8	4	4	4	0	83	9	24
2017	Administration and Foreign Services	43	38	11	3	0	3	0	84	4	250
2017	Technical	13	67	13	0	0	7	0	86	0	15
2017	Administrative Support	36	44	17	0	0	3	0	83	0	30
2017	Other	71	7	0	15	0	7	0	84	16	14
2014	Executive	60	28	5	0	0	6	0	95	0	46
2014	Scientific and Professional	30	38	15	3	0	15	0	80	3	40
2014	Administration and Foreign Services	43	35	12	2	1	6	0	84	4	336
2014	Technical	33	40	20	0	0	7	0	78	0	15
2014	Administrative Support	37	38	15	0	5	3	2	79	5	60
2014	Other	60	23	4	0	0	14	0	96	0	20

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	60	28	3	9	0	0	88	9	34
2017	Scientific and Professional	34	41	13	8	4	0	75	12	24
2017	Administration and Foreign Services	44	38	8	5	3	1	83	9	252
2017	Technical	41	52	7	0	0	0	93	0	15
2017	Administrative Support	36	47	7	3	0	7	89	4	30
2017	Other	63	22	7	7	0	0	85	7	14
2014	Executive	61	33	4	0	0	2	96	0	47
2014	Scientific and Professional	27	45	13	5	3	7	78	9	40
2014	Administration and Foreign Services	44	38	9	3	3	3	85	6	336
2014	Technical	47	40	7	6	0	0	87	6	15
2014	Administrative Support	33	47	7	5	3	5	84	9	60
2014	Other	59	36	4	0	0	0	96	0	20

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	62	31	0	7	0	0	93	7	34
2017	Scientific and Professional	37	33	25	4	0	0	71	4	24
2017	Administration and Foreign Services	45	38	7	6	3	0	83	9	252
2017	Technical	46	41	7	7	0	0	87	7	15
2017	Administrative Support	50	36	3	3	7	0	87	10	30
2017	Other	85	7	7	0	0	0	93	0	14
2014	Executive	79	19	2	0	0	0	98	0	47
2014	Scientific and Professional	40	41	12	8	0	0	81	8	40
2014	Administration and Foreign Services	48	37	10	2	3	0	85	5	336
2014	Technical	61	26	13	0	0	0	87	0	15
2014	Administrative Support	43	37	10	2	7	2	81	8	60
2014	Other	73	23	4	0	0	0	96	0	20

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	25	45	9	7	10	3	0	73	18	33
2017	Scientific and Professional	8	46	29	8	8	0	0	55	17	24
2017	Administration and Foreign Services	24	32	19	13	9	2	0	57	23	252
2017	Technical	33	26	21	13	7	0	0	59	20	15
2017	Administrative Support	33	27	23	7	10	0	0	60	17	30
2017	Other	51	37	5	7	0	0	0	88	7	14
2014	Executive	53	33	10	2	2	0	0	86	4	47
2014	Scientific and Professional	15	22	18	33	10	2	0	38	43	40
2014	Administration and Foreign Services	19	36	21	12	10	1	1	56	22	336
2014	Technical	41	40	13	0	7	0	0	80	7	15
2014	Administrative Support	23	30	22	12	8	3	2	56	21	60
2014	Other	43	22	20	0	0	14	0	76	0	20

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	33	42	9	13	3	0	0	74	17	34
2017	Scientific and Professional	12	38	33	13	4	0	0	50	17	24
2017	Administration and Foreign Services	25	36	17	14	6	0	1	62	21	252
2017	Technical	26	54	13	7	0	0	0	80	7	15
2017	Administrative Support	26	37	23	7	7	0	0	64	13	30
2017	Other	37	42	22	0	0	0	0	78	0	14
2014	Executive	61	31	4	4	0	0	0	92	4	47
2014	Scientific and Professional	22	23	17	35	3	0	0	45	38	40
2014	Administration and Foreign Services	22	40	18	11	8	0	1	62	19	336
2014	Technical	34	53	6	0	7	0	0	87	7	15
2014	Administrative Support	20	43	15	10	10	0	2	64	20	60
2014	Other	43	30	12	10	0	4	0	77	10	20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	37	14	21	13	7	5	3	56	21	34
2017	Scientific and Professional	7	47	8	25	8	4	0	57	34	24
2017	Administration and Foreign Services	27	29	14	17	10	3	1	58	28	252
2017	Technical	20	33	13	20	7	8	0	57	29	15
2017	Administrative Support	30	30	14	10	10	7	0	64	21	30
2017	Other	15	15	15	37	0	12	7	36	45	14
2014	Executive	46	37	11	4	2	0	0	83	6	47
2014	Scientific and Professional	19	15	17	28	15	5	0	36	46	40
2014	Administration and Foreign Services	22	27	21	12	12	5	0	52	26	336
2014	Technical	41	40	13	0	7	0	0	80	7	15
2014	Administrative Support	22	22	22	8	18	5	3	47	29	60
2014	Other	42	10	12	8	0	28	0	71	12	20

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Executive	47	26	26	34
2017	Scientific and Professional	41	17	42	24
2017	Administration and Foreign Services	39	30	31	252
2017	Technical	33	46	21	15
2017	Administrative Support	27	30	44	30
2017	Other	73	20	7	14
2014	Executive	42	40	18	47
2014	Scientific and Professional	44	19	37	40
2014	Administration and Foreign Services	36	23	41	336
2014	Technical	7	47	46	15
2014	Administrative Support	43	17	40	60
2014	Other	35	43	22	20

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Executive	27	14	45	0	14	0	16
2017	Scientific and Professional	29	0	61	10	0	0	10
2017	Administration and Foreign Services	10	14	57	7	4	8	99
2017	Other	0	10	10	0	80	0	10
2014	Executive	41	19	31	5	9999	5	18
2014	Scientific and Professional	12	23	47	6	9999	12	17
2014	Administration and Foreign Services	9	22	51	4	9999	14	122
2014	Administrative Support	8	12	62	4	9999	15	26

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Administration and Foreign Services	20	80	251
2017	Other	0	100	14
2014	Scientific and Professional	28	72	40
2014	Administration and Foreign Services	21	79	336
2014	Administrative Support	8	92	60

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	53	49
2014	Administration and Foreign Services	45	71

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	76	49
2014	Scientific and Professional	83	11
2014	Administration and Foreign Services	63	71

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	12	49
2014	Administration and Foreign Services	10	71

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Administration and Foreign Services	49
2014	Scientific and Professional	11
2014	Administration and Foreign Services	71

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	49
2014	Scientific and Professional	0	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	35	49
2014	Administration and Foreign Services	39	72

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	37	49
2014	Administration and Foreign Services	52	72

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	51	49
2014	Scientific and Professional	73	11
2014	Administration and Foreign Services	48	72

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	45	49
2014	Scientific and Professional	64	11
2014	Administration and Foreign Services	51	72

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	43	49
2014	Scientific and Professional	44	11
2014	Administration and Foreign Services	29	72

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	35	49
2014	Administration and Foreign Services	64	72

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	33	49
2014	Administration and Foreign Services	38	72

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Administration and Foreign Services	49
2014	Scientific and Professional	11
2014	Administration and Foreign Services	72

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	16	49
2014	Administration and Foreign Services	14	72

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	57	49
2014	Scientific and Professional	64	11
2014	Administration and Foreign Services	49	72

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	14	49
2014	Administration and Foreign Services	29	72

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	14	49
2014	Scientific and Professional	0	11
2014	Administration and Foreign Services	12	72

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	53	49
2014	Scientific and Professional	72	11
2014	Administration and Foreign Services	51	72

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	39	49
2014	Scientific and Professional	45	11
2014	Administration and Foreign Services	22	72

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	22	49
2014	Administration and Foreign Services	20	72

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	18	49
2014	Administration and Foreign Services	16	72

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	14	49
2014	Scientific and Professional	0	11
2014	Administration and Foreign Services	14	72

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	17	49
2014	Administration and Foreign Services	11	72

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	25	49
2014	Administration and Foreign Services	24	72

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	10	48
2014	Administration and Foreign Services	10	66

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	17	48
2014	Scientific and Professional	0	11
2014	Administration and Foreign Services	8	66

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	11	48
2014	Administration and Foreign Services	15	66

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	25	48
2014	Administration and Foreign Services	12	66

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	19	48
2014	Administration and Foreign Services	20	66

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	15	48
2014	Scientific and Professional	0	11
2014	Administration and Foreign Services	11	66

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	21	48
2014	Scientific and Professional	0	11
2014	Administration and Foreign Services	19	66

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	43	48
2014	Administration and Foreign Services	27	66

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	12	48
2014	Administration and Foreign Services	21	66

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	54	48
2014	Scientific and Professional	47	11
2014	Administration and Foreign Services	46	66

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	48
2014	Scientific and Professional	0	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	56	48
2014	Scientific and Professional	45	11
2014	Administration and Foreign Services	47	66

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	11	48
2014	Administration and Foreign Services	12	66

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Administration and Foreign Services	86	14	48

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	31	27	2	9	7	18	6	77	20	34
2017	Scientific and Professional	4	12	16	4	4	59	0	40	21	24
2017	Administration and Foreign Services	14	15	21	7	8	31	5	44	23	252
2017	Technical	13	20	33	7	0	28	0	45	9	15
2017	Administrative Support	26	23	23	3	0	13	11	65	4	30
2017	Other	37	15	0	0	0	49	0	100	0	14
2014	Executive	37	12	11	6	2	26	6	72	12	47
2014	Scientific and Professional	8	7	13	13	3	52	5	35	36	40
2014	Administration and Foreign Services	12	21	22	5	8	26	6	49	19	336
2014	Technical	21	26	7	7	0	20	20	78	11	15
2014	Administrative Support	7	17	27	3	5	35	7	40	14	60
2014	Other	16	10	13	0	4	44	13	61	9	20

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	57	17	5	3	7	7	3	83	11	34
2017	Scientific and Professional	16	25	13	8	0	38	0	66	14	24
2017	Administration and Foreign Services	28	34	16	6	5	10	1	70	13	251
2017	Technical	21	59	20	0	0	0	0	80	0	15
2017	Administrative Support	38	34	17	3	0	7	0	78	4	29
2017	Other	44	37	0	0	0	20	0	100	0	14
2014	Executive	49	30	13	2	0	6	0	84	2	47
2014	Scientific and Professional	17	25	17	7	3	30	0	61	14	40
2014	Administration and Foreign Services	26	36	19	3	5	10	1	69	9	336
2014	Technical	41	33	7	0	0	13	7	92	0	15
2014	Administrative Support	13	28	33	2	3	18	2	52	6	60
2014	Other	29	34	9	0	0	14	14	88	0	20

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	19	11	0	0	0	3	67	100	0	34
2017	Scientific and Professional	33	47	12	4	0	0	4	83	4	24
2017	Administration and Foreign Services	26	39	12	4	2	1	14	77	8	252
2017	Technical	21	20	33	20	7	0	0	41	26	15
2017	Administrative Support	13	36	24	10	7	3	7	55	18	30
2017	Other	15	20	0	15	0	22	29	70	30	14
2014	Executive	19	10	4	2	2	0	62	79	11	47
2014	Scientific and Professional	18	57	8	12	3	2	0	77	15	40
2014	Administration and Foreign Services	22	43	14	4	1	1	16	78	6	336
2014	Technical	7	33	13	20	27	0	0	40	46	15
2014	Administrative Support	10	44	12	7	5	8	15	70	15	60
2014	Other	8	13	5	0	4	23	47	70	15	19

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	9	19	9	2	3	19	39	65	13	33
2017	Scientific and Professional	4	4	41	0	0	43	8	16	0	24
2017	Administration and Foreign Services	9	18	26	4	2	24	18	45	10	251
2017	Technical	15	20	26	7	7	20	7	47	18	15
2017	Administrative Support	16	23	24	10	3	17	7	52	17	30
2017	Other	7	15	7	0	7	22	42	60	20	14
2014	Executive	19	12	10	0	0	16	44	75	0	47
2014	Scientific and Professional	8	12	7	7	7	51	8	48	34	40
2014	Administration and Foreign Services	7	14	18	5	4	28	23	45	18	336
2014	Technical	7	6	33	0	13	13	27	22	23	15
2014	Administrative Support	2	20	22	5	5	32	14	41	19	59
2014	Other	12	4	4	0	0	39	40	79	0	20

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	20	19	0	0	0	3	58	100	0	34
2017	Scientific and Professional	33	39	16	0	0	8	4	82	0	24
2017	Administration and Foreign Services	41	22	13	4	1	7	13	78	6	252
2017	Technical	21	26	20	0	7	26	0	65	9	15
2017	Administrative Support	34	33	7	0	3	17	7	87	4	30
2017	Other	22	15	7	0	0	27	29	83	0	14
2014	Executive	27	6	6	0	0	4	57	85	0	47
2014	Scientific and Professional	30	39	8	8	0	16	0	82	9	39
2014	Administration and Foreign Services	33	30	8	3	2	7	17	83	7	336
2014	Technical	21	46	20	0	0	7	7	77	0	15
2014	Administrative Support	22	28	13	3	0	18	15	75	5	60
2014	Other	26	26	4	0	0	13	32	92	0	20

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	17	13	6	3	0	3	58	77	8	34
2017	Scientific and Professional	27	34	13	0	0	22	4	82	0	23
2017	Administration and Foreign Services	34	24	14	3	2	10	13	75	7	249
2017	Technical	28	33	20	0	0	20	0	76	0	15
2017	Administrative Support	34	23	17	0	0	20	7	77	0	30
2017	Other	29	7	7	0	0	27	29	83	0	14
2014	Executive	27	10	4	0	0	2	57	90	0	47
2014	Scientific and Professional	17	38	8	2	0	33	2	85	4	40
2014	Administration and Foreign Services	27	28	11	3	2	12	17	77	7	336
2014	Technical	21	40	26	0	0	7	7	70	0	15
2014	Administrative Support	10	31	19	0	0	27	13	69	0	59
2014	Other	29	12	0	0	0	27	32	100	0	20

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Administration and Foreign Services	7	93	252
2014	Executive	0	100	47
2014	Scientific and Professional	13	87	40
2014	Administration and Foreign Services	8	92	335
2014	Technical	0	100	15
2014	Other	0	100	20

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	45	18
2014	Administration and Foreign Services	19	27

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	78	18
2014	Administration and Foreign Services	89	27

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18
2014	Administration and Foreign Services	0	27

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18
2014	Administration and Foreign Services	0	27

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	29	18

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	39	18
2014	Administration and Foreign Services	21	27

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	39	18
2014	Administration and Foreign Services	19	27

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18
2014	Administration and Foreign Services	0	27

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18
2014	Administration and Foreign Services	0	27

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	45	18
2014	Administration and Foreign Services	34	27

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	55	18
2014	Administration and Foreign Services	44	27

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	44	18

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	28	18
2014	Administration and Foreign Services	20	25

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	72	18
2014	Administration and Foreign Services	36	25

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	61	18
2014	Administration and Foreign Services	53	25

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	18

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	61	18
2014	Administration and Foreign Services	56	25

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Administration and Foreign Services	90	10	18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	38	21	10	3	0	23	4	82	5	34
2017	Scientific and Professional	16	4	8	8	0	63	0	56	23	24
2017	Administration and Foreign Services	13	11	26	2	3	38	6	43	10	252
2017	Technical	13	20	26	0	0	41	0	56	0	15
2017	Administrative Support	33	27	10	0	3	23	3	82	5	30
2017	Other	29	29	0	0	0	42	0	100	0	14
2014	Executive	39	8	6	4	2	29	12	80	10	47
2014	Scientific and Professional	8	8	12	5	8	45	15	38	32	40
2014	Administration and Foreign Services	14	16	20	2	3	36	8	54	9	336
2014	Technical	21	6	13	6	0	27	27	58	13	15
2014	Administrative Support	12	22	15	3	5	37	7	59	15	60
2014	Other	21	9	22	0	0	26	22	57	0	20

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	58	21	7	3	0	9	2	89	4	34
2017	Scientific and Professional	34	25	4	8	0	29	0	82	12	24
2017	Administration and Foreign Services	30	32	17	2	2	16	1	75	5	252
2017	Technical	41	33	13	0	0	13	0	85	0	15
2017	Administrative Support	36	40	7	0	3	13	0	89	4	30
2017	Other	51	29	0	0	0	20	0	100	0	14
2014	Executive	55	28	4	0	2	11	0	93	2	47
2014	Scientific and Professional	25	10	15	3	3	43	3	63	10	40
2014	Administration and Foreign Services	29	28	20	2	3	17	1	70	6	336
2014	Technical	34	26	7	6	0	20	7	82	8	15
2014	Administrative Support	17	37	22	0	2	20	3	69	2	60
2014	Other	42	31	9	0	0	9	10	90	0	20

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	22	38	17	2	19	2	61	22	34
2017	Scientific and Professional	12	28	16	18	21	4	43	40	24
2017	Administration and Foreign Services	26	25	18	11	17	2	53	29	251
2017	Technical	7	20	35	7	26	7	28	35	15
2017	Administrative Support	20	20	10	23	27	0	40	50	30
2017	Other	37	12	22	0	22	7	53	24	14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	20	13	39	18	9	2	34	27	34
2017	Scientific and Professional	8	17	42	21	12	0	24	33	24
2017	Administration and Foreign Services	18	25	29	16	10	0	44	27	252
2017	Technical	13	39	8	20	20	0	52	39	15
2017	Administrative Support	20	30	34	10	3	3	51	14	30
2017	Other	44	22	29	0	5	0	66	5	14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	20	17	35	12	15	0	2	37	27	34
2017	Scientific and Professional	12	20	34	17	17	0	0	32	33	24
2017	Administration and Foreign Services	17	31	25	17	9	0	1	48	26	252
2017	Technical	20	33	20	15	7	0	7	56	23	15
2017	Administrative Support	27	24	32	14	0	3	0	53	14	29
2017	Other	44	51	0	5	0	0	0	95	5	14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	15	19	25	27	12	2	35	39	34
2017	Scientific and Professional	4	26	29	24	17	0	30	41	24
2017	Administration and Foreign Services	14	20	25	22	18	2	34	40	252
2017	Technical	20	20	20	15	26	0	39	41	15
2017	Administrative Support	10	23	31	20	13	3	34	34	30
2017	Other	37	44	7	7	5	0	80	12	14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	28	13	30	17	5	3	2	44	24	33
2017	Scientific and Professional	33	26	25	0	4	0	13	67	5	24
2017	Administration and Foreign Services	40	27	18	6	2	0	7	72	8	251
2017	Technical	52	13	21	7	0	0	7	70	7	15
2017	Administrative Support	47	17	23	3	0	0	10	71	4	30
2017	Other	80	20	0	0	0	0	0	100	0	14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	33	26	19	15	5	2	60	20	34
2017	Scientific and Professional	28	24	18	21	8	0	53	29	24
2017	Administration and Foreign Services	32	30	18	10	10	1	62	20	252
2017	Technical	13	35	26	7	20	0	48	26	15
2017	Administrative Support	24	35	27	3	3	7	63	7	29
2017	Other	58	27	7	7	0	0	85	7	14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	33	32	14	19	0	0	2	66	19	34
2017	Scientific and Professional	8	32	51	4	4	0	0	40	8	24
2017	Administration and Foreign Services	29	30	18	16	7	0	0	59	23	251
2017	Technical	13	39	21	20	7	0	0	52	26	15
2017	Administrative Support	35	24	24	3	7	7	0	63	11	29
2017	Other	66	22	0	12	0	0	0	88	12	14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	12	12	42	19	12	0	2	25	32	34
2017	Scientific and Professional	0	12	44	35	8	0	0	12	43	24
2017	Administration and Foreign Services	16	31	23	15	15	0	0	46	30	251
2017	Technical	26	20	28	0	20	0	7	49	21	15
2017	Administrative Support	21	35	34	0	7	3	0	57	7	29
2017	Other	51	29	7	12	0	0	0	80	12	14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	27	14	25	28	3	2	43	32	34
2017	Scientific and Professional	0	24	20	39	17	0	24	56	24
2017	Administration and Foreign Services	22	29	18	19	11	1	51	31	251
2017	Technical	20	20	28	20	7	7	42	28	15
2017	Administrative Support	17	42	27	7	7	0	59	14	29
2017	Other	29	37	27	0	7	0	66	7	14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	24	27	30	7	10	0	2	52	17	34
2017	Scientific and Professional	17	44	18	13	4	4	0	64	17	24
2017	Administration and Foreign Services	31	28	18	11	10	1	2	60	21	251
2017	Technical	33	26	21	7	13	0	0	59	20	15
2017	Administrative Support	21	45	24	0	7	0	3	68	7	29
2017	Other	63	24	13	0	0	0	0	87	0	13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	70	6	19	3	0	0	2	77	3	34
2017	Scientific and Professional	28	31	12	17	12	0	0	59	29	24
2017	Administration and Foreign Services	58	21	10	5	4	0	1	80	10	250
2017	Technical	59	21	13	0	7	0	0	80	7	15
2017	Administrative Support	64	27	0	0	7	3	0	93	7	30
2017	Other	73	22	0	0	0	0	5	100	0	14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	91	0	0	7	0	0	2	93	7	34
2017	Scientific and Professional	79	8	4	4	0	0	4	91	4	24
2017	Administration and Foreign Services	71	11	4	4	4	2	5	88	8	252
2017	Technical	61	26	7	0	0	0	7	93	0	15
2017	Administrative Support	73	13	7	3	0	0	3	90	3	30
2017	Other	88	7	0	0	0	0	5	100	0	14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	89	9	0	0	0	2	100	0	34
2017	Scientific and Professional	54	29	4	0	4	8	91	5	24
2017	Administration and Foreign Services	56	23	9	5	2	3	83	8	252
2017	Technical	46	41	0	7	0	7	93	7	15
2017	Administrative Support	54	23	17	7	0	0	77	7	30
2017	Other	80	7	7	0	0	5	92	0	14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	11	7	7	0	2	87	7	34
2017	Scientific and Professional	54	33	4	0	4	4	91	5	24
2017	Administration and Foreign Services	62	15	11	6	4	3	79	10	251
2017	Technical	46	21	13	0	20	0	67	20	15
2017	Administrative Support	64	20	7	7	3	0	83	10	30
2017	Other	80	15	0	0	0	5	100	0	14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	49	12	22	3	13	70	4	34
2017	Scientific and Professional	55	12	0	0	33	100	0	24
2017	Administration and Foreign Services	60	11	5	1	21	92	2	252
2017	Technical	59	28	7	0	7	93	0	15
2017	Administrative Support	66	7	3	0	24	96	0	30
2017	Other	80	7	0	0	12	100	0	14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	81	13	3	0	2	97	0	34
2017	Scientific and Professional	61	13	4	0	22	94	0	23
2017	Administration and Foreign Services	72	16	3	1	7	96	1	250
2017	Technical	74	13	13	0	0	87	0	15
2017	Administrative Support	69	13	0	7	11	100	0	30
2017	Other	73	12	7	0	7	92	0	14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	76	12	4	2	3	0	2	90	5	34
2017	Scientific and Professional	47	25	12	0	8	0	8	77	9	24
2017	Administration and Foreign Services	65	14	7	3	4	1	6	85	7	252
2017	Technical	52	28	20	0	0	0	0	80	0	15
2017	Administrative Support	50	24	7	3	10	0	7	79	14	30
2017	Other	44	7	29	0	15	0	5	54	15	14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	15	3	3	3	2	90	7	34
2017	Scientific and Professional	43	32	8	4	4	8	82	9	24
2017	Administration and Foreign Services	50	26	11	4	4	4	80	8	252
2017	Technical	46	26	28	0	0	0	72	0	15
2017	Administrative Support	57	23	10	0	0	10	89	0	30
2017	Other	66	22	7	0	0	5	92	0	14

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	19	11	47	13	7	3	32	20	34
2017	Scientific and Professional	4	30	41	21	4	0	34	25	24
2017	Administration and Foreign Services	11	30	36	16	8	0	40	24	251
2017	Technical	13	26	28	13	20	0	39	33	15
2017	Administrative Support	20	33	33	10	3	0	54	13	30
2017	Other	29	56	15	0	0	0	85	0	14

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	10	10	53	7	19	2	26	20	34
2017	Scientific and Professional	4	37	33	18	8	0	26	41	24
2017	Administration and Foreign Services	8	23	34	24	9	1	34	31	251
2017	Technical	13	26	21	26	13	0	39	39	15
2017	Administrative Support	7	10	47	23	13	0	36	17	30
2017	Other	0	0	27	29	44	0	73	0	14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	47	28	15	0	7	3	78	7	34
2017	Scientific and Professional	24	46	21	4	4	0	70	8	24
2017	Administration and Foreign Services	34	41	11	6	4	3	77	11	252
2017	Technical	35	26	33	0	7	0	61	7	15
2017	Administrative Support	38	34	14	3	3	7	78	7	29
2017	Other	42	44	15	0	0	0	85	0	14

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	25	32	9	23	7	3	60	31	33
2017	Scientific and Professional	26	37	13	8	13	4	65	22	24
2017	Administration and Foreign Services	19	42	14	10	13	2	62	24	251
2017	Technical	20	20	28	13	20	0	39	33	15
2017	Administrative Support	23	46	7	13	7	3	72	21	30
2017	Other	44	49	0	0	7	0	93	7	14

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Administration and Foreign Services	20	80	251
2014	Executive	17	83	47
2014	Scientific and Professional	12	88	40
2014	Administration and Foreign Services	17	83	335
2014	Administrative Support	17	83	60

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Administration and Foreign Services	90	10	50
2014	Administration and Foreign Services	82	18	56
2014	Administrative Support	70	30	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Administration and Foreign Services	51	38	4	5	2	0	0	89	7	45
2014	Administration and Foreign Services	64	24	4	8	0	0	0	88	8	46

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	40	30	9	12	6	3	0	42	58	34
2017	Scientific and Professional	16	41	18	8	17	0	0	16	84	24
2017	Administration and Foreign Services	38	19	21	7	10	2	1	39	61	252
2017	Technical	20	35	7	20	13	7	0	21	79	15
2017	Administrative Support	31	17	10	10	27	3	3	33	67	30
2017	Other	22	12	15	15	29	7	0	24	76	14

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Executive	40	19
2017	Scientific and Professional	25	20
2017	Administration and Foreign Services	27	147
2017	Technical	35	11
2017	Administrative Support	42	19
2017	Other	62	10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Executive	26	19
2017	Scientific and Professional	39	20
2017	Administration and Foreign Services	33	147
2017	Technical	44	11
2017	Administrative Support	32	19
2017	Other	31	10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Executive	16	19
2017	Scientific and Professional	24	20
2017	Administration and Foreign Services	21	147
2017	Technical	27	11
2017	Administrative Support	32	19
2017	Other	72	10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Executive	41	19
2017	Scientific and Professional	17	20
2017	Administration and Foreign Services	40	147
2017	Technical	35	11
2017	Administrative Support	11	19
2017	Other	41	10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Executive	16	19
2017	Scientific and Professional	15	20
2017	Administration and Foreign Services	11	147
2017	Technical	27	11
2017	Administrative Support	5	19
2017	Other	0	10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Executive	40	19
2017	Scientific and Professional	61	20
2017	Administration and Foreign Services	44	147
2017	Technical	65	11
2017	Administrative Support	58	19
2017	Other	38	10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Executive	5	43	30	6	10	6	18
2017	Scientific and Professional	0	42	21	5	10	23	19
2017	Administration and Foreign Services	5	53	20	6	3	13	143
2017	Technical	11	44	18	18	0	9	11
2017	Administrative Support	6	18	35	18	6	18	17
2017	Other	0	38	41	0	0	21	10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	28	26	0	17	12	0	17	65	35	18
2017	Scientific and Professional	10	25	25	11	20	0	10	38	34	20
2017	Administration and Foreign Services	10	26	20	14	18	1	10	41	37	148
2017	Technical	9	9	29	18	18	9	9	22	43	11
2017	Administrative Support	11	16	11	37	21	0	5	28	61	19
2017	Other	10	41	21	17	10	0	0	52	28	10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	0	12	12	38	25	4	10	14	73	19
2017	Scientific and Professional	5	10	34	11	40	0	0	15	51	20
2017	Administration and Foreign Services	2	10	14	16	45	3	10	14	70	148
2017	Technical	0	18	11	18	35	9	9	22	65	11
2017	Administrative Support	0	16	16	31	32	0	5	17	67	19
2017	Other	0	10	0	38	52	0	0	10	90	10

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 103.1. Occupational category (variable derived from question 103)

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me