2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	44	6	10	3	82	12	348
2017	Term	0	85	0	15	0	85	15	13
2017	Casual	56	31	0	6	6	88	12	16
2017	Student	62	38	0	0	0	100	0	13
2014	Indeterminate (permanent)	34	48	5	10	3	82	13	504
2014	Term	0	76	8	16	0	76	16	13
2014	Casual	43	47	6	5	0	89	5	18
2014	Student	49	34	6	11	0	83	11	14
2011	Indeterminate (permanent)	26	47	7	14	5	74	19	585
2011	Term	32	44	10	10	5	76	15	86
2011	Casual	46	40	14	0	0	86	0	13
2008	Indeterminate (permanent)	38	45	5	9	3	83	12	509
2008	Term	41	41	5	13	0	82	13	56
2008	Casual	40	40	20	0	0	80	0	10
2008	Student	75	8	17	0	0	83	0	12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	62	24	8	4	1	1	0	87	5	348
2017	Term	52	42	7	0	0	0	0	93	0	13
2017	Casual	94	6	0	0	0	0	0	100	0	16
2017	Student	85	15	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	59	30	6	3	1	0	1	90	5	504
2014	Term	53	16	16	16	0	0	0	69	16	13
2014	Casual	78	17	0	0	6	0	0	94	6	18
2014	Student	70	30	0	0	0	0	0	100	0	14
2011	Indeterminate (permanent)	59	28	5	5	2	1	0	88	7	584
2011	Term	67	24	1	6	1	1	0	92	7	86
2011	Casual	54	29	0	10	7	0	0	83	17	13
2008	Indeterminate (permanent)	61	27	4	5	2	0	0	89	7	507
2008	Term	64	24	7	5	0	0	0	87	5	55
2008	Casual	60	30	0	0	10	0	0	90	10	10
2008	Student	75	8	8	8	0	0	0	83	8	12

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	54	30	6	8	2	0	85	9	348
2017	Term	53	30	17	0	0	0	83	0	13
2017	Casual	83	17	0	0	0	0	100	0	16
2017	Student	85	8	8	0	0	0	92	0	13
2014	Indeterminate (permanent)	52	27	8	11	3	0	79	14	504
2014	Term	46	23	23	0	8	0	69	8	13
2014	Casual	72	22	0	6	0	0	94	6	18
2014	Student	53	47	0	0	0	0	100	0	14
2011	Indeterminate (permanent)	52	30	6	9	3	0	81	12	585
2011	Term	69	21	7	3	0	1	91	3	86
2011	Casual	42	15	8	35	0	0	57	35	13
2008	Indeterminate (permanent)	50	30	6	10	4	0	80	14	509
2008	Term	61	18	9	9	4	0	79	13	56
2008	Casual	50	30	0	10	10	0	80	20	10
2008	Student	67	17	17	0	0	0	83	0	12

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	37	6	9	5	0	80	14	347
2017	Term	27	57	7	8	0	0	85	8	13
2017	Casual	68	19	6	6	0	0	88	6	16
2017	Student	69	31	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	45	38	6	8	4	0	82	12	504
2014	Term	46	38	8	0	8	0	84	8	13
2014	Casual	44	36	5	10	0	5	84	10	18
2014	Student	35	53	6	6	0	0	89	6	14
2011	Indeterminate (permanent)	41	36	8	10	4	0	78	14	585
2011	Term	36	39	12	11	1	1	76	12	86
2011	Casual	37	48	7	7	0	0	86	7	13

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	37	15	9	6	0	71	15	347
2017	Term	21	44	28	0	8	0	65	8	13
2017	Casual	42	25	7	20	0	6	72	21	15
2017	Student	15	62	8	8	0	8	83	8	13
2014	Indeterminate (permanent)	31	41	13	11	4	0	72	15	504
2014	Term	30	63	0	8	0	0	92	8	13
2014	Casual	52	11	16	11	6	5	67	17	18
2014	Student	24	52	6	18	0	0	76	18	14
2011	Indeterminate (permanent)	27	36	17	12	7	1	64	19	585
2011	Term	32	31	23	6	9	0	62	15	86
2011	Casual	38	7	17	14	0	23	59	19	13
2008	Indeterminate (permanent)	28	39	15	10	6	2	68	17	509
2008	Term	30	36	23	5	4	2	67	9	56
2008	Casual	20	30	20	0	10	20	63	13	10
2008	Student	25	33	8	8	8	17	70	20	12

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	38	8	6	3	84	8	347
2017	Term	50	35	7	7	0	86	7	13
2017	Casual	51	13	12	12	12	64	24	16
2017	Student	31	23	15	31	0	54	31	13
2014	Indeterminate (permanent)	43	34	11	8	5	77	12	503
2014	Term	53	31	8	8	0	84	8	13
2014	Casual	47	31	17	5	0	78	5	18
2014	Student	48	46	6	0	0	94	0	14
2011	Indeterminate (permanent)	38	38	11	9	5	76	13	585
2011	Term	55	30	7	5	3	86	7	86
2011	Casual	63	14	23	0	0	77	0	13
2008	Indeterminate (permanent)	39	39	11	6	5	78	11	509
2008	Term	52	29	7	9	4	80	13	56
2008	Casual	40	30	10	10	10	70	20	10
2008	Student	33	42	8	8	8	75	17	12

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	34	8	6	3	0	84	8	347
2017	Term	65	28	7	0	0	0	93	0	13
2017	Casual	57	13	6	18	6	0	70	24	16
2017	Student	54	15	15	15	0	0	69	15	13
2014	Indeterminate (permanent)	48	31	9	7	5	0	80	11	503
2014	Term	60	32	0	8	0	0	92	8	13
2014	Casual	42	33	15	11	0	0	74	11	18
2014	Student	54	41	6	0	0	0	94	0	14
2011	Indeterminate (permanent)	44	36	7	7	5	0	81	12	585
2011	Term	60	30	7	1	1	0	91	2	85
2011	Casual	43	49	8	0	0	0	92	0	13
2008	Indeterminate (permanent)	43	40	8	5	4	0	83	9	509
2008	Term	66	21	2	5	4	2	89	9	56
2008	Casual	30	50	20	0	0	0	80	0	10
2008	Student	58	33	0	0	8	0	92	8	12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	36	8	6	3	0	83	9	347
2017	Term	57	28	7	0	8	0	85	8	13
2017	Casual	68	19	0	12	0	0	88	12	16
2017	Student	62	38	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	49	39	7	3	1	1	89	5	504
2014	Term	61	15	24	0	0	0	76	0	13
2014	Casual	57	26	11	6	0	0	84	6	18
2014	Student	59	41	0	0	0	0	100	0	14

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	33	8	7	5	0	80	12	345
2017	Term	65	7	22	6	0	0	72	6	13
2017	Casual	57	18	0	6	0	19	92	8	16
2017	Student	92	8	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	45	33	8	7	6	1	79	13	504
2014	Term	46	31	16	8	0	0	77	8	13
2014	Casual	63	16	16	6	0	0	78	6	18
2014	Student	66	23	11	0	0	0	89	0	14
2011	Indeterminate (permanent)	38	36	11	10	4	2	75	14	582
2011	Term	28	32	20	13	4	3	62	18	85
2011	Casual	36	46	11	7	0	0	82	7	13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	20	16	9	10	3	14	59	22	345
2017	Term	32	33	7	20	0	0	7	70	22	13
2017	Casual	37	6	18	6	0	0	33	65	9	16
2017	Student	15	46	15	0	0	0	23	80	0	13
2014	Indeterminate (permanent)	34	24	10	9	8	2	13	68	20	504
2014	Term	53	23	8	0	8	0	8	83	9	13
2014	Casual	26	5	11	11	5	0	42	53	28	18
2014	Student	24	17	24	6	0	0	30	58	8	14
2011	Indeterminate (permanent)	28	24	10	10	12	1	15	62	26	582
2011	Term	10	9	9	15	17	2	38	32	53	85
2011	Casual	30	8	17	0	18	7	21	51	25	13
2008	Indeterminate (permanent)	33	23	8	12	11	2	11	64	27	506
2008	Term	23	20	7	11	9	7	23	62	28	56
2008	Casual	20	10	10	0	30	0	30	43	43	10
2008	Student	33	25	0	0	8	0	33	88	13	12

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	41	11	7	4	78	11	348
2017	Term	36	56	7	0	0	93	0	13
2017	Casual	50	20	12	18	0	70	18	16
2017	Student	46	31	23	0	0	77	0	13
2014	Indeterminate (permanent)	37	40	11	8	4	77	12	503
2014	Term	39	45	8	0	8	84	8	13
2014	Casual	73	22	5	0	0	95	0	18
2014	Student	17	66	11	6	0	83	6	14
2011	Indeterminate (permanent)	30	41	12	10	6	71	16	583
2011	Term	50	35	10	3	3	85	5	85
2011	Casual	39	46	14	0	0	86	0	13
2008	Indeterminate (permanent)	36	43	9	7	5	79	11	505
2008	Term	54	41	2	4	0	95	4	56
2008	Casual	40	40	20	0	0	80	0	10
2008	Student	50	33	8	0	8	83	8	12

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	36	13	11	6	0	69	18	348
2017	Term	41	29	22	8	0	0	70	8	13
2017	Casual	52	18	24	6	0	0	70	6	16
2017	Student	69	31	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	31	37	12	10	10	1	68	20	504
2014	Term	40	38	7	7	8	0	78	15	13
2014	Casual	73	16	11	0	0	0	89	0	18
2014	Student	41	54	0	6	0	0	94	6	14
2011	Indeterminate (permanent)	24	34	16	16	10	0	58	26	583
2011	Term	23	36	20	11	10	0	59	21	86
2011	Casual	39	61	0	0	0	0	100	0	13

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	39	12	14	6	68	20	348
2017	Term	33	30	7	30	0	63	30	13
2017	Casual	31	39	6	24	0	70	24	16
2017	Student	38	38	15	8	0	77	8	13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	38	9	7	3	1	0	81	10	348
2017	Term	41	43	16	0	0	0	0	84	0	13
2017	Casual	52	23	18	6	0	0	0	75	6	16
2017	Student	31	54	8	8	0	0	0	85	8	13
2014	Indeterminate (permanent)	47	37	7	4	4	1	0	84	9	504
2014	Term	38	22	16	8	16	0	0	60	24	13
2014	Casual	64	10	20	0	0	0	5	79	0	18
2014	Student	30	59	11	0	0	0	0	89	0	14
2011	Indeterminate (permanent)	39	39	10	7	3	0	0	79	11	582
2011	Term	50	32	12	2	3	1	0	83	5	86
2011	Casual	78	14	8	0	0	0	0	92	0	13
2008	Indeterminate (permanent)	46	38	8	5	3	0	0	84	8	507
2008	Term	59	34	0	2	4	2	0	95	5	56
2008	Casual	40	30	10	0	20	0	0	70	20	10
2008	Student	42	42	8	0	8	0	0	83	8	12

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	36	12	11	8	0	70	18	347
2017	Term	44	24	24	0	8	0	68	8	12
2017	Casual	52	6	24	6	0	12	66	7	16
2017	Student	46	46	0	8	0	0	92	8	13

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	53	36	8	3	0	0	89	3	348
2017	Term	50	50	0	0	0	0	100	0	13
2017	Casual	58	18	18	6	0	0	76	6	16
2017	Student	38	54	8	0	0	0	92	0	13
2014	Indeterminate (permanent)	66	24	8	2	1	0	89	3	504
2014	Term	44	40	8	0	8	0	84	8	13
2014	Casual	89	11	0	0	0	0	100	0	18
2014	Student	41	41	18	0	0	0	82	0	14
2011	Indeterminate (permanent)	54	33	9	3	1	0	87	4	584
2011	Term	64	29	4	1	0	1	95	1	86
2011	Casual	53	39	8	0	0	0	92	0	13

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	38	11	10	5	0	74	16	347
2017	Term	51	28	6	15	0	0	79	15	13
2017	Casual	51	12	25	6	0	6	67	7	16
2017	Student	46	46	8	0	0	0	92	0	13
2014	Indeterminate (permanent)	29	42	12	10	7	0	71	17	504
2014	Term	8	46	31	8	8	0	53	16	13
2014	Casual	58	21	16	5	0	0	79	5	18
2014	Student	22	42	17	0	6	13	74	6	14
2011	Indeterminate (permanent)	27	42	12	12	8	0	69	19	584
2011	Term	26	37	16	8	12	1	64	20	86
2011	Casual	14	61	7	7	0	11	84	8	13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	31	13	8	6	0	74	13	348
2017	Term	42	28	15	7	8	0	70	15	13
2017	Casual	58	17	12	6	0	6	80	7	16
2017	Student	62	38	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	35	35	16	9	4	0	70	14	504
2014	Term	30	40	15	7	8	0	70	15	13
2014	Casual	57	22	21	0	0	0	79	0	18
2014	Student	46	30	24	0	0	0	76	0	14

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	36	11	10	5	0	0	73	16	348
2017	Term	42	14	29	15	0	0	0	56	15	13
2017	Casual	44	13	36	6	0	0	0	58	6	16
2017	Student	69	15	15	0	0	0	0	85	0	13
2014	Indeterminate (permanent)	34	38	13	9	6	0	0	71	16	504
2014	Term	31	31	30	0	8	0	0	62	8	13
2014	Casual	48	46	0	6	0	0	0	94	6	18
2014	Student	28	30	30	0	0	13	0	66	0	14
2011	Indeterminate (permanent)	30	40	13	11	5	0	0	70	17	585
2011	Term	27	46	14	9	4	0	0	73	13	86
2011	Casual	32	29	0	14	0	0	25	81	19	13

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	39	12	6	1	81	7	347
2017	Term	43	43	14	0	0	86	0	13
2017	Casual	46	24	24	0	6	70	6	16
2017	Student	38	54	8	0	0	92	0	13
2014	Indeterminate (permanent)	41	40	11	5	3	81	8	504
2014	Term	61	23	8	0	8	84	8	13
2014	Casual	58	37	5	0	0	95	0	18
2014	Student	48	46	6	0	0	94	0	14
2011	Indeterminate (permanent)	33	44	10	9	3	78	12	583
2011	Term	51	36	9	4	1	86	5	85
2011	Casual	46	47	7	0	0	93	0	13
2008	Indeterminate (permanent)	39	44	7	6	4	83	10	507
2008	Term	66	25	4	5	0	91	5	56
2008	Casual	50	40	10	0	0	90	0	10
2008	Student	67	25	0	8	0	92	8	12

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	40	18	6	4	0	72	10	347
2017	Term	26	68	0	6	0	0	94	6	13
2017	Casual	80	6	6	0	0	7	93	0	16
2017	Student	85	15	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	35	38	17	9	2	0	73	11	504
2014	Term	77	16	0	7	0	0	93	7	13
2014	Casual	61	34	0	0	0	5	100	0	17
2014	Student	48	46	6	0	0	0	94	0	14
2011	Indeterminate (permanent)	32	33	20	10	6	0	65	15	583
2011	Term	46	35	12	3	3	0	82	6	86
2011	Casual	54	14	24	0	0	7	74	0	13
2008	Indeterminate (permanent)	21	31	20	16	12	0	52	28	508
2008	Term	48	29	13	5	4	2	78	9	56
2008	Casual	40	50	10	0	0	0	90	0	10
2008	Student	58	25	17	0	0	0	83	0	12

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	19	34	29	13	3	1	2	17	54	347
2017	Term	14	7	57	22	0	0	0	22	21	13
2017	Casual	0	19	42	13	13	0	12	30	22	16
2017	Student	0	8	54	8	31	0	0	38	8	13
2014	Indeterminate (permanent)	15	34	31	12	6	1	1	18	50	504
2014	Term	8	16	54	7	0	7	8	8	28	13
2014	Casual	0	20	22	27	26	0	5	56	21	18
2014	Student	6	48	22	24	0	0	0	24	54	14
2011	Indeterminate (permanent)	19	35	28	12	4	0	1	17	55	584
2011	Term	6	22	27	19	12	0	14	36	33	85
2011	Casual	7	7	50	9	7	7	11	20	18	12
2008	Indeterminate (permanent)	22	37	29	8	3	1	1	11	60	507
2008	Term	7	16	38	22	7	4	5	32	26	55
2008	Student	8	17	42	17	17	0	0	33	25	12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	26	28	11	5	1	1	17	54	348
2017	Term	22	33	30	8	7	0	0	15	55	13
2017	Casual	0	13	27	27	14	7	13	51	16	15
2017	Student	8	8	31	31	23	0	0	54	15	13
2014	Indeterminate (permanent)	18	25	31	14	7	2	3	22	45	503
2014	Term	7	24	38	0	16	15	0	19	36	13
2014	Casual	6	11	35	17	26	5	0	45	18	18
2014	Student	0	17	37	35	6	6	0	43	18	14
2011	Indeterminate (permanent)	25	29	25	13	5	2	2	18	56	583
2011	Term	22	24	23	6	8	5	12	17	55	84
2011	Casual	0	0	31	45	24	0	0	69	0	13
2008	Indeterminate (permanent)	25	33	22	12	5	2	2	18	60	506
2008	Term	16	29	23	13	9	5	5	24	50	56
2008	Student	8	25	0	17	50	0	0	67	33	12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	27	27	11	4	1	2	16	56	348
2017	Term	26	38	29	8	0	0	0	8	64	13
2017	Casual	7	40	0	26	15	0	13	47	53	15
2017	Student	8	15	38	31	0	8	0	33	25	13
2014	Indeterminate (permanent)	31	29	22	10	3	1	2	14	63	503
2014	Term	39	15	24	15	0	7	0	16	58	13
2014	Casual	17	26	16	26	11	5	0	39	45	18
2014	Student	18	28	30	18	6	0	0	24	47	14
2011	Indeterminate (permanent)	32	28	22	11	4	2	2	16	62	585
2011	Term	5	19	19	15	11	7	24	38	35	84
2011	Casual	7	33	21	14	0	0	24	19	53	13
2008	Indeterminate (permanent)	27	29	25	12	5	1	2	17	58	506
2008	Term	11	24	20	11	13	9	13	30	44	55
2008	Student	17	8	17	17	33	0	8	55	27	12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	23	32	22	7	1	1	29	38	348
2017	Term	6	7	42	29	17	0	0	45	13	13
2017	Casual	0	14	19	31	22	0	13	61	17	15
2017	Student	0	8	8	46	38	0	0	85	8	13
2014	Indeterminate (permanent)	13	18	39	20	8	1	1	29	31	503
2014	Term	9	8	38	30	0	0	15	35	20	13
2014	Casual	0	0	23	29	33	15	0	73	0	17
2014	Student	0	6	28	48	18	0	0	66	6	14
2011	Indeterminate (permanent)	17	27	32	15	6	1	2	22	45	582
2011	Term	1	11	24	19	16	4	25	49	17	83
2011	Casual	0	0	40	21	21	0	17	51	0	13
2008	Indeterminate (permanent)	27	30	27	10	5	0	1	16	57	505
2008	Term	2	13	33	20	11	4	17	40	19	54
2008	Student	0	17	17	33	33	0	0	67	17	12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	26	26	12	7	2	3	20	53	346
2017	Term	0	20	58	15	7	0	0	22	20	13
2017	Casual	6	7	39	19	15	0	14	40	14	15
2017	Student	0	0	23	38	23	0	15	73	0	13
2014	Indeterminate (permanent)	24	28	26	14	5	1	2	20	54	504
2014	Term	15	16	23	15	15	0	16	35	37	13
2014	Casual	12	0	23	33	22	6	5	61	13	17
2014	Student	6	17	24	37	11	6	0	51	24	14
2011	Indeterminate (permanent)	25	27	26	13	6	0	3	20	54	585
2011	Term	12	15	27	14	8	4	21	29	35	84
2011	Casual	7	17	15	33	14	7	7	55	28	13
2008	Indeterminate (permanent)	26	29	25	12	5	1	3	17	57	504
2008	Term	11	18	20	20	21	5	5	46	32	56
2008	Student	8	0	25	50	17	0	0	67	8	12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	29	22	15	5	2	2	20	57	348
2017	Term	33	7	37	15	7	0	0	22	40	13
2017	Casual	0	13	33	14	14	20	6	38	17	15
2017	Student	8	8	46	8	23	8	0	33	17	13
2014	Indeterminate (permanent)	15	21	26	23	8	3	4	34	39	504
2014	Term	8	31	23	9	15	8	8	28	46	13
2014	Casual	28	0	17	32	17	6	0	52	30	17
2014	Student	11	6	35	24	6	6	13	36	21	14
2011	Indeterminate (permanent)	26	25	24	14	6	2	2	21	54	583
2011	Term	17	22	23	9	7	10	12	20	50	83
2011	Casual	7	15	25	34	7	0	11	47	25	12
2008	Indeterminate (permanent)	30	27	24	10	4	2	3	15	60	507
2008	Term	13	22	18	18	15	4	11	38	40	55
2008	Casual	20	30	10	0	20	10	10	25	63	10
2008	Student	8	25	8	8	33	8	8	50	40	12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	23	31	12	6	2	2	19	49	346
2017	Term	21	34	23	22	0	0	0	22	56	13
2017	Casual	0	13	40	19	15	6	6	39	15	15
2017	Student	0	8	38	23	23	8	0	50	8	13
2014	Indeterminate (permanent)	22	28	31	10	4	2	2	15	53	503
2014	Term	8	46	15	7	16	0	8	25	59	13
2014	Casual	6	6	41	21	16	5	5	41	13	18
2014	Student	6	23	18	11	24	18	0	43	35	14

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	67	26	3	2	1	0	0	93	4	348
2017	Term	80	20	0	0	0	0	0	100	0	13
2017	Casual	88	0	0	6	0	0	6	94	6	16
2017	Student	92	8	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	73	18	4	3	1	0	1	92	4	504
2014	Term	54	31	8	8	0	0	0	85	8	13
2014	Casual	84	5	6	0	0	5	0	94	0	18
2014	Student	82	6	13	0	0	0	0	87	0	14
2011	Indeterminate (permanent)	65	24	4	4	2	0	1	90	6	583
2011	Term	78	16	3	1	0	0	2	95	1	86
2011	Casual	37	32	0	24	7	0	0	69	31	13
2008	Indeterminate (permanent)	62	25	4	6	2	0	1	88	8	509
2008	Term	78	18	0	0	4	0	0	96	4	55
2008	Casual	90	0	0	0	0	10	0	100	0	10
2008	Student	83	8	0	0	0	8	0	100	0	12

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	31	13	12	6	3	3	67	20	348
2017	Term	26	45	21	0	8	0	0	71	8	13
2017	Casual	70	6	12	0	0	0	12	86	0	16
2017	Student	77	23	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	35	28	13	10	8	3	3	67	18	504
2014	Term	31	22	15	0	0	16	16	78	0	13
2014	Casual	49	21	15	0	0	0	15	82	0	18
2014	Student	52	17	0	0	0	6	25	100	0	14

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	26	8	10	4	0	0	78	14	348
2017	Term	62	14	7	0	8	0	9	84	9	13
2017	Casual	49	31	6	0	0	0	13	93	0	16
2017	Student	85	15	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	50	28	8	6	7	0	0	78	13	503
2014	Term	47	45	8	0	0	0	0	92	0	13
2014	Casual	74	16	6	0	0	5	0	94	0	18
2014	Student	70	30	0	0	0	0	0	100	0	14

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	34	12	10	3	1	1	75	13	347
2017	Term	40	45	7	8	0	0	0	85	8	13
2017	Casual	39	37	18	0	0	6	0	81	0	16
2017	Student	69	23	0	8	0	0	0	92	8	13
2014	Indeterminate (permanent)	36	41	10	6	4	1	1	78	11	504
2014	Term	24	45	16	7	8	0	0	69	15	13
2014	Casual	42	32	11	5	0	10	0	82	6	18
2014	Student	65	30	6	0	0	0	0	94	0	14
2011	Indeterminate (permanent)	28	40	10	14	7	1	0	69	21	585
2011	Term	27	40	12	15	3	1	1	69	18	86
2011	Casual	36	29	28	0	0	0	7	70	0	13
2008	Indeterminate (permanent)	30	40	14	10	4	2	0	71	15	507
2008	Term	23	48	9	11	7	2	0	73	18	56
2008	Casual	30	20	20	20	10	0	0	50	30	10
2008	Student	42	33	0	8	8	0	8	82	18	12

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	28	17	10	6	5	1	65	17	348
2017	Term	18	45	6	15	0	17	0	75	18	13
2017	Casual	6	32	12	6	0	31	13	67	11	16
2017	Student	69	23	0	0	0	8	0	100	0	13
2014	Indeterminate (permanent)	34	29	15	9	6	6	1	69	16	503
2014	Term	16	38	15	8	8	15	0	63	19	13
2014	Casual	22	26	16	0	0	36	0	75	0	18
2014	Student	52	11	6	0	0	18	13	92	0	14
2011	Indeterminate (permanent)	28	27	13	16	10	5	0	58	28	583
2011	Term	24	26	17	15	9	8	1	55	27	86
2011	Casual	22	40	25	7	0	0	7	66	7	13
2008	Indeterminate (permanent)	30	33	13	11	6	7	0	68	18	507
2008	Term	30	25	7	21	9	5	2	60	33	56
2008	Casual	10	10	50	10	0	20	0	25	13	10
2008	Student	25	17	8	8	8	17	17	63	25	12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	26	18	17	8	14	2	49	30	346
2017	Term	11	21	14	30	0	24	0	43	39	13
2017	Casual	6	12	20	12	14	31	6	28	41	16
2017	Student	31	15	0	15	8	23	8	67	33	13
2014	Indeterminate (permanent)	15	24	18	16	13	11	4	45	33	502
2014	Term	8	24	0	15	15	39	0	51	49	13
2014	Casual	17	16	11	0	6	46	5	66	12	18
2014	Student	30	11	17	0	0	30	13	71	0	14

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	35	7	4	4	86	7	348
2017	Term	62	30	7	0	0	93	0	13
2017	Casual	62	26	6	0	6	88	6	16
2017	Student	77	23	0	0	0	100	0	13
2014	Indeterminate (permanent)	49	36	7	5	3	85	8	502
2014	Term	61	23	8	0	8	84	8	13
2014	Casual	73	10	11	5	0	84	5	18
2014	Student	83	17	0	0	0	100	0	14

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	30	13	8	5	1	1	73	13	348
2017	Term	63	21	16	0	0	0	0	84	0	13
2017	Casual	57	13	12	6	0	0	11	79	7	16
2017	Student	62	38	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	42	36	8	6	6	1	1	79	12	503
2014	Term	16	38	15	0	15	0	16	64	18	13
2014	Casual	57	32	10	0	0	0	0	90	0	18
2014	Student	58	24	13	6	0	0	0	82	6	14
2011	Indeterminate (permanent)	32	37	13	11	6	1	0	70	17	582
2011	Term	35	36	14	7	5	3	0	73	12	86
2011	Casual	30	63	7	0	0	0	0	93	0	13
2008	Indeterminate (permanent)	36	32	12	12	8	0	0	69	19	509
2008	Term	29	27	18	5	14	4	4	60	21	56
2008	Casual	20	60	0	0	10	0	10	89	11	10
2008	Student	50	25	17	8	0	0	0	75	8	12

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	49	28	12	7	3	2	1	79	9	348
2017	Term	48	35	16	0	0	0	0	84	0	13
2017	Casual	43	27	18	0	0	12	0	80	0	16
2017	Student	62	38	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	48	29	11	4	5	3	0	80	9	504
2014	Term	24	61	0	7	0	8	0	92	8	13
2014	Casual	62	38	0	0	0	0	0	100	0	18
2014	Student	58	42	0	0	0	0	0	100	0	14
2011	Indeterminate (permanent)	36	32	16	8	6	2	1	70	14	583
2011	Term	41	36	13	5	1	3	0	80	7	84
2011	Casual	34	52	7	7	0	0	0	86	7	13
2008	Indeterminate (permanent)	39	29	13	8	7	3	1	71	16	509
2008	Term	32	32	16	2	13	5	0	68	15	56
2008	Casual	60	20	10	0	10	0	0	80	10	10
2008	Student	58	33	8	0	0	0	0	92	0	12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	31	10	9	3	1	1	78	13	347
2017	Term	56	44	0	0	0	0	0	100	0	13
2017	Casual	43	27	18	6	0	6	0	75	6	16
2017	Student	62	38	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	48	30	9	7	6	1	0	79	13	504
2014	Term	32	52	16	0	0	0	0	84	0	13
2014	Casual	62	22	16	0	0	0	0	84	0	18
2014	Student	39	42	18	0	0	0	0	82	0	14
2011	Indeterminate (permanent)	35	35	12	11	5	0	0	71	17	583
2011	Term	37	39	16	5	3	0	0	76	8	86
2011	Casual	47	46	7	0	0	0	0	93	0	13
2008	Indeterminate (permanent)	41	31	11	9	7	1	0	73	16	508
2008	Term	29	32	23	9	5	2	0	62	15	56
2008	Casual	40	30	0	20	10	0	0	70	30	10
2008	Student	33	50	0	8	0	8	0	91	9	12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	80	17	2	0	1	0	97	1	348
2017	Term	100	0	0	0	0	0	100	0	13
2017	Casual	100	0	0	0	0	0	100	0	16
2017	Student	77	23	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	80	14	2	2	1	1	95	3	504
2014	Term	69	31	0	0	0	0	100	0	13
2014	Casual	95	0	0	5	0	0	95	5	18
2014	Student	94	6	0	0	0	0	100	0	14
2011	Indeterminate (permanent)	80	14	2	2	1	0	95	3	581
2011	Term	90	8	0	0	0	2	100	0	86
2011	Casual	65	35	0	0	0	0	100	0	13
2008	Indeterminate (permanent)	80	12	2	3	1	2	94	4	507
2008	Term	84	9	5	0	2	0	93	2	56
2008	Casual	90	0	0	0	10	0	90	10	10
2008	Student	92	8	0	0	0	0	100	0	12

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	25	9	5	4	2	3	81	9	348
2017	Term	73	21	6	0	0	0	0	94	0	13
2017	Casual	63	12	0	0	6	6	13	93	7	16
2017	Student	77	23	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	53	23	8	4	4	3	5	82	9	504
2014	Term	61	23	0	0	8	8	0	91	9	13
2014	Casual	49	10	0	0	6	0	35	91	9	18
2014	Student	63	31	6	0	0	0	0	94	0	14
2011	Indeterminate (permanent)	37	25	13	10	7	3	6	67	19	585
2011	Term	17	30	13	9	7	3	20	62	21	86
2011	Casual	37	31	8	0	0	7	17	90	0	13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	59	25	8	3	3	1	85	6	347
2017	Term	65	29	6	0	0	0	94	0	13
2017	Casual	64	30	0	0	0	6	100	0	16
2017	Student	69	31	0	0	0	0	100	0	13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	59	26	7	4	2	1	1	86	7	348
2017	Term	63	24	13	0	0	0	0	87	0	13
2017	Casual	62	14	24	0	0	0	0	76	0	16
2017	Student	77	23	0	0	0	0	0	100	0	13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	53	24	10	7	3	1	1	79	11	346
2017	Term	50	43	0	7	0	0	0	93	7	13
2017	Casual	64	18	12	6	0	0	0	82	6	16
2017	Student	77	23	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	53	29	8	4	5	1	0	83	9	504
2014	Term	54	30	8	0	0	0	8	91	0	13
2014	Casual	73	27	0	0	0	0	0	100	0	18
2014	Student	58	18	18	6	0	0	0	76	6	14

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	27	11	8	6	6	7	71	16	115
2014	Indeterminate (permanent)	30	32	15	11	4	1	7	68	16	148

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	37	15	11	7	4	0	65	19	348
2017	Term	31	61	0	8	0	0	0	92	8	13
2017	Casual	39	26	12	0	0	23	0	84	0	16
2017	Student	54	31	8	0	0	8	0	92	0	13
2014	Indeterminate (permanent)	28	34	18	9	6	5	0	66	15	504
2014	Term	31	38	8	0	8	15	0	81	10	13
2014	Casual	38	27	11	0	0	25	0	86	0	18
2014	Student	58	24	6	0	0	13	0	93	0	14
2011	Indeterminate (permanent)	14	27	20	18	13	8	0	44	33	583
2011	Term	20	29	15	3	8	21	3	65	15	85
2011	Casual	31	39	23	0	0	7	0	75	0	12

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	34	17	17	10	2	0	55	28	348
2017	Term	11	65	16	0	8	0	0	76	8	13
2017	Casual	25	33	12	6	0	18	6	76	8	16
2017	Student	46	31	8	0	8	0	8	83	8	13
2014	Indeterminate (permanent)	26	34	18	13	8	2	0	61	21	504
2014	Term	31	30	15	8	8	8	0	67	17	13
2014	Casual	32	32	14	6	6	10	0	72	13	18
2014	Student	22	48	11	13	0	6	0	74	13	14
2011	Indeterminate (permanent)	14	28	21	18	15	3	0	44	34	582
2011	Term	20	33	22	10	7	7	0	58	18	85
2011	Casual	36	35	0	14	0	7	8	83	17	13
2008	Indeterminate (permanent)	15	27	20	16	19	3	0	43	36	508
2008	Term	25	21	18	20	9	5	2	50	31	56
2008	Casual	40	20	20	20	0	0	0	60	20	10
2008	Student	25	33	8	0	8	17	8	78	11	12

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	25	25	19	13	4	0	41	33	348
2017	Term	11	22	28	38	0	0	0	34	38	13
2017	Casual	18	19	20	18	0	25	0	50	24	16
2017	Student	46	23	8	8	15	0	0	69	23	13
2014	Indeterminate (permanent)	17	32	22	17	9	4	0	50	27	504
2014	Term	9	38	31	0	16	7	0	50	17	13
2014	Casual	27	32	14	6	6	15	0	70	13	18
2014	Student	17	35	11	6	13	18	0	64	22	14
2011	Indeterminate (permanent)	9	29	24	20	13	5	0	39	35	585
2011	Term	13	24	24	19	6	14	0	43	29	84
2011	Casual	21	18	16	31	0	14	0	45	37	13
2008	Indeterminate (permanent)	9	24	22	23	18	3	0	35	42	508
2008	Term	5	32	20	23	11	9	0	41	37	56
2008	Casual	10	10	30	20	10	20	0	25	38	10
2008	Student	25	50	0	0	8	8	8	90	10	12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	26	18	17	10	8	0	51	30	348
2017	Term	18	23	30	8	7	14	0	48	17	13
2017	Casual	19	39	6	12	0	24	0	76	16	16
2017	Student	38	46	8	8	0	0	0	85	8	13
2014	Indeterminate (permanent)	26	30	18	11	8	6	0	60	21	503
2014	Term	23	31	16	0	0	31	0	77	0	13
2014	Casual	38	41	5	6	0	10	0	88	6	18
2014	Student	17	30	30	18	0	6	0	49	19	14
2011	Indeterminate (permanent)	13	34	16	17	13	7	0	51	32	583
2011	Term	18	25	17	13	7	21	0	54	25	84
2011	Casual	32	26	7	21	0	14	0	67	25	13
2008	Indeterminate (permanent)	15	27	17	19	16	7	0	44	37	508
2008	Term	13	29	16	21	11	11	0	46	36	56
2008	Casual	20	30	0	20	20	10	0	56	44	10
2008	Student	42	33	0	0	0	17	8	100	0	12

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	34	20	16	11	4	0	51	28	347
2017	Term	11	42	15	22	0	9	0	59	24	13
2017	Casual	25	20	20	6	6	24	0	58	15	16
2017	Student	31	38	15	0	15	0	0	69	15	13
2014	Indeterminate (permanent)	19	33	17	19	11	2	0	53	31	504
2014	Term	24	37	16	0	8	15	0	72	10	13
2014	Casual	37	31	5	11	6	5	5	76	18	18
2014	Student	28	30	24	18	0	0	0	58	18	14
2011	Indeterminate (permanent)	14	32	19	21	12	2	0	47	34	584
2011	Term	12	35	25	11	10	6	1	51	22	84
2011	Casual	39	22	10	21	0	7	0	66	23	13
2008	Indeterminate (permanent)	14	32	15	21	16	2	0	47	38	507
2008	Term	16	42	15	11	11	5	0	62	23	55
2008	Casual	10	20	30	30	10	0	0	30	40	10
2008	Student	42	42	0	8	0	8	0	91	9	12

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	41	18	10	8	1	64	17	347
2017	Term	18	60	8	14	0	0	78	14	13
2017	Casual	25	43	20	0	0	12	78	0	16
2017	Student	46	38	0	8	8	0	85	15	13
2014	Indeterminate (permanent)	30	45	13	8	3	1	76	11	503
2014	Term	24	45	15	8	8	0	69	16	13
2014	Casual	43	21	26	0	0	11	71	0	18
2014	Student	41	48	6	6	0	0	89	6	14
2011	Indeterminate (permanent)	29	41	12	12	5	1	71	18	579
2011	Term	26	41	18	6	6	3	69	13	86
2011	Casual	36	28	17	10	0	8	70	11	13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	47	14	3	1	4	1	81	4	347
2017	Term	19	49	17	0	8	7	0	73	8	13
2017	Casual	31	21	25	0	0	23	0	68	0	16
2017	Student	54	46	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	30	43	16	3	1	6	2	79	4	504
2014	Term	23	46	16	0	8	0	8	74	9	13
2014	Casual	58	31	6	0	0	5	0	94	0	18
2014	Student	34	37	11	0	0	6	13	86	0	14
2011	Indeterminate (permanent)	25	42	17	7	3	5	2	72	10	583
2011	Term	24	42	18	4	1	8	3	74	6	86
2011	Casual	46	31	15	0	0	7	0	84	0	13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	40	8	7	5	2	1	79	13	347
2017	Term	40	15	22	15	0	7	0	60	16	13
2017	Casual	52	24	6	6	0	6	6	87	6	16
2017	Student	46	31	15	0	0	8	0	83	0	13
2014	Indeterminate (permanent)	48	34	7	6	2	2	1	85	8	503
2014	Term	31	15	30	8	8	0	8	50	17	13
2014	Casual	43	31	11	5	0	5	5	82	6	18
2014	Student	28	41	13	18	0	0	0	69	18	14
2011	Indeterminate (permanent)	26	33	12	14	11	4	1	61	26	584
2011	Term	25	30	11	15	6	11	1	63	25	85
2011	Casual	44	28	14	0	0	7	7	83	0	13
2008	Indeterminate (permanent)	36	30	11	10	8	5	1	70	19	508
2008	Term	29	30	5	13	9	14	0	69	25	56
2008	Casual	30	30	10	10	10	10	0	67	22	10
2008	Student	33	0	17	8	17	17	8	44	33	12

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	36	18	11	5	5	0	64	17	348
2017	Term	25	45	22	8	0	0	0	70	8	13
2017	Casual	20	24	6	12	0	19	19	70	20	16
2017	Student	46	15	8	15	0	15	0	73	18	13
2014	Indeterminate (permanent)	36	37	12	7	2	5	0	77	10	504
2014	Term	7	8	30	8	8	31	8	24	26	13
2014	Casual	17	33	9	15	6	15	5	62	26	18
2014	Student	41	24	6	0	6	18	6	85	7	14
2011	Indeterminate (permanent)	18	28	21	15	10	6	1	50	27	584
2011	Term	9	23	21	14	10	17	5	42	31	85
2011	Casual	15	0	39	25	0	14	7	18	32	13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	25	18	12	14	11	4	47	31	348
2017	Term	7	19	22	8	0	44	0	46	14	13
2017	Casual	26	12	12	0	0	37	13	76	0	16
2017	Student	46	23	8	8	0	15	0	82	9	13
2014	Indeterminate (permanent)	20	21	20	14	13	10	2	46	31	504
2014	Term	8	31	15	0	8	23	16	63	13	13
2014	Casual	16	22	5	11	6	25	15	64	27	18
2014	Student	22	6	35	0	0	24	13	44	0	14
2011	Indeterminate (permanent)	10	16	18	19	19	14	4	32	46	583
2011	Term	7	14	15	19	9	25	10	32	44	85
2011	Casual	0	7	17	25	0	28	23	14	51	13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	56	33	6	3	1	0	0	90	5	348
2017	Term	46	54	0	0	0	0	0	100	0	13
2017	Casual	88	0	0	6	0	0	6	94	6	16
2017	Student	69	8	0	8	0	8	8	91	9	13
2014	Indeterminate (permanent)	53	30	7	5	2	1	1	85	8	504
2014	Term	45	8	31	8	8	0	0	53	16	13
2014	Casual	67	11	11	0	0	5	5	88	0	18
2014	Student	52	24	6	6	0	0	13	87	6	14

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	66	23	5	3	1	1	1	91	4	348
2017	Term	66	34	0	0	0	0	0	100	0	13
2017	Casual	74	0	0	0	0	12	15	100	0	16
2017	Student	85	8	0	0	0	8	0	100	0	13
2014	Indeterminate (permanent)	64	26	4	3	2	1	1	92	4	501
2014	Term	54	23	8	0	0	7	8	91	0	13
2014	Casual	68	11	11	0	0	5	5	88	0	18
2014	Student	58	24	0	0	0	6	13	100	0	14
2011	Indeterminate (permanent)	64	27	5	2	1	0	1	92	3	585
2011	Term	62	25	10	0	1	1	1	89	1	86
2011	Casual	43	31	0	0	0	0	26	100	0	13
2008	Indeterminate (permanent)	58	29	6	2	3	0	2	88	5	508
2008	Term	57	21	5	9	2	0	5	83	11	56
2008	Casual	40	20	10	0	10	0	20	75	13	10
2008	Student	58	8	8	8	0	0	17	80	10	12

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	34	16	11	6	2	0	65	18	347
2017	Term	36	46	0	0	8	10	0	91	9	12
2017	Casual	31	26	6	6	6	24	0	75	16	16
2017	Student	54	31	8	8	0	0	0	85	8	13
2014	Indeterminate (permanent)	24	37	19	10	7	3	0	62	18	504
2014	Term	24	45	0	0	8	15	8	89	11	13
2014	Casual	28	26	15	0	6	21	5	73	8	18
2014	Student	22	61	6	6	0	6	0	88	6	14
2011	Indeterminate (permanent)	21	31	18	17	11	1	0	53	28	582
2011	Term	25	23	23	17	9	3	0	49	27	86
2011	Casual	28	21	25	0	0	0	26	67	0	13
2008	Indeterminate (permanent)	22	37	17	14	8	2	0	60	22	508
2008	Term	21	29	21	11	14	2	2	52	26	56
2008	Casual	10	20	30	0	0	10	30	50	0	10
2008	Student	42	33	0	0	17	0	8	82	18	12

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	23	15	19	19	3	4	43	41	347
2017	Term	11	43	7	7	15	9	8	65	26	13
2017	Casual	18	0	6	18	12	6	40	33	55	16
2017	Student	38	31	15	8	0	0	8	75	8	13
2014	Indeterminate (permanent)	12	20	15	22	24	3	3	34	49	504
2014	Term	23	15	8	0	8	23	24	71	15	13
2014	Casual	5	16	11	5	11	11	42	44	33	18
2014	Student	17	35	11	6	0	25	6	76	8	14
2011	Indeterminate (permanent)	11	19	14	25	26	3	3	32	53	584
2011	Term	12	11	18	29	26	1	3	24	57	86
2011	Casual	14	22	35	0	7	7	15	46	9	13
2008	Indeterminate (permanent)	16	28	14	19	19	2	2	46	39	506
2008	Term	13	24	16	13	20	9	5	43	38	55
2008	Casual	10	20	0	30	10	10	20	43	57	10
2008	Student	42	33	8	0	8	0	8	82	9	12

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	36	22	8	7	3	0	62	15	347
2017	Term	18	52	13	17	0	0	0	70	17	13
2017	Casual	33	19	25	0	0	11	12	68	0	16
2017	Student	62	23	8	8	0	0	0	85	8	13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	38	11	3	1	4	0	85	4	346
2017	Term	31	52	8	0	0	9	0	92	0	13
2017	Casual	39	49	6	0	0	0	6	93	0	16
2017	Student	69	8	0	15	0	8	0	83	17	13
2014	Indeterminate (permanent)	42	35	13	2	2	6	0	82	4	503
2014	Term	39	30	0	0	8	15	8	89	11	13
2014	Casual	38	36	6	0	0	20	0	93	0	18
2014	Student	63	18	0	0	0	19	0	100	0	14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	39	7	6	3	1	0	84	9	348
2017	Term	53	31	17	0	0	0	0	83	0	13
2017	Casual	52	24	12	0	0	6	6	87	0	16
2017	Student	62	23	8	8	0	0	0	85	8	13
2014	Indeterminate (permanent)	43	39	9	4	3	3	0	84	7	504
2014	Term	39	46	0	0	0	15	0	100	0	13
2014	Casual	47	47	6	0	0	0	0	94	0	18
2014	Student	58	37	6	0	0	0	0	94	0	14
2011	Indeterminate (permanent)	28	37	17	8	5	4	0	68	14	584
2011	Term	27	41	17	1	3	10	1	77	4	83
2011	Casual	49	37	7	0	0	7	0	93	0	13

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	44	38	8	6	3	0	0	82	9	348
2017	Term	47	53	0	0	0	0	0	100	0	13
2017	Casual	82	12	0	0	0	0	6	100	0	16
2017	Student	85	8	8	0	0	0	0	92	0	13
2014	Indeterminate (permanent)	48	37	10	3	2	0	0	85	5	504
2014	Term	61	23	0	0	8	8	0	91	9	13
2014	Casual	73	22	0	0	6	0	0	94	6	18
2014	Student	76	18	6	0	0	0	0	94	0	14
2011	Indeterminate (permanent)	31	41	14	8	6	1	0	72	14	582
2011	Term	33	34	21	6	4	1	0	68	11	84
2011	Casual	71	29	0	0	0	0	0	100	0	13
2008	Indeterminate (permanent)	30	39	14	11	7	0	0	68	17	504
2008	Term	31	42	7	7	13	0	0	73	20	55
2008	Casual	50	30	20	0	0	0	0	80	0	10
2008	Student	83	8	0	0	8	0	0	92	8	12

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	33	20	12	10	1	0	57	22	347
2017	Term	19	35	29	0	8	9	0	59	9	13
2017	Casual	31	31	13	12	0	6	6	71	14	16
2017	Student	54	38	0	8	0	0	0	92	8	13
2014	Indeterminate (permanent)	21	35	20	13	9	2	0	57	22	504
2014	Term	54	8	15	0	8	0	16	73	10	13
2014	Casual	63	26	0	0	6	5	0	94	6	18
2014	Student	41	30	17	0	0	13	0	81	0	14
2011	Indeterminate (permanent)	13	25	25	19	17	2	0	38	37	581
2011	Term	20	19	27	20	14	0	0	39	34	85
2011	Casual	40	46	14	0	0	0	0	86	0	13

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	38	18	13	6	0	0	62	20	348
2017	Term	18	53	21	0	8	0	0	71	8	13
2017	Casual	39	19	18	12	0	0	12	65	14	16
2017	Student	38	38	23	0	0	0	0	77	0	13
2014	Indeterminate (permanent)	25	38	18	12	7	1	0	63	19	504
2014	Term	54	30	0	8	8	0	0	84	16	13
2014	Casual	48	41	0	0	6	0	5	94	6	18
2014	Student	41	35	11	13	0	0	0	76	13	14
2011	Indeterminate (permanent)	16	30	23	18	13	1	0	46	31	582
2011	Term	18	25	26	21	9	0	0	44	30	85
2011	Casual	40	46	7	7	0	0	0	86	7	13
2008	Indeterminate (permanent)	19	31	21	17	12	1	0	50	29	508
2008	Term	27	32	14	20	7	0	0	59	27	56
2008	Casual	30	30	20	10	10	0	0	60	20	10
2008	Student	83	8	8	0	0	0	0	92	0	12

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	30	14	17	9	4	0	58	27	348
2017	Term	21	29	8	14	15	6	8	58	33	13
2017	Casual	19	11	20	6	24	0	19	38	37	16
2017	Student	15	15	15	38	0	8	8	36	45	13
2014	Indeterminate (permanent)	23	27	19	12	13	5	0	53	26	504
2014	Term	61	23	0	0	8	0	8	91	9	13
2014	Casual	32	16	37	0	6	0	10	53	6	18
2014	Student	34	13	11	11	0	31	0	67	16	14
2011	Indeterminate (permanent)	17	23	20	17	18	5	0	42	37	581
2011	Term	11	21	18	17	21	9	3	37	43	86
2011	Casual	39	22	7	31	0	0	0	61	31	13
2008	Indeterminate (permanent)	19	24	18	16	16	6	0	46	34	509
2008	Term	31	15	31	5	15	4	0	47	21	55
2008	Casual	30	20	0	30	10	0	10	56	44	10
2008	Student	50	25	8	8	8	0	0	75	17	12

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Indeterminate (permanent)	38	30	32	348
2017	Term	30	28	42	13
2017	Casual	64	24	12	16
2017	Student	77	15	8	13
2014	Indeterminate (permanent)	38	24	38	504
2014	Term	23	30	47	13
2014	Casual	22	31	47	18
2014	Student	35	47	18	14
2011	Indeterminate (permanent)	48	23	29	582
2011	Term	22	25	52	85
2011	Casual	44	17	38	13

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Indeterminate (permanent)	13	12	61	4	1	9	133
2017	Casual	0	9	0	10	81	0	10
2017	Student	0	10	10	0	80	0	10
2014	Indeterminate (permanent)	12	20	54	4	9999	12	192
2011	Indeterminate (permanent)	11	15	68	2	9999	4	284
2011	Term	9	10	66	0	9999	15	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	18	82	347
2017	Student	0	100	13
2014	Indeterminate (permanent)	21	79	504

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	50	61
2014	Indeterminate (permanent)	39	105

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	71	61
2014	Indeterminate (permanent)	70	105

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	61
2014	Indeterminate (permanent)	11	105

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	61
2014	Indeterminate (permanent)	0	105

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	61

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	34	61
2014	Indeterminate (permanent)	28	106

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	36	61
2014	Indeterminate (permanent)	50	106

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	51	61
2014	Indeterminate (permanent)	52	106

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	44	61
2014	Indeterminate (permanent)	52	106

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	41	61
2014	Indeterminate (permanent)	28	106

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	41	61
2014	Indeterminate (permanent)	58	106

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	36	61
2014	Indeterminate (permanent)	36	106

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	61
2014	Indeterminate (permanent)	0	106

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	61
2014	Indeterminate (permanent)	11	106

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	56	61
2014	Indeterminate (permanent)	52	106

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	16	61
2014	Indeterminate (permanent)	25	106

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	61
2014	Indeterminate (permanent)	10	106

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	57	61
2014	Indeterminate (permanent)	58	106

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	34	61
2014	Indeterminate (permanent)	23	106

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	61
2014	Indeterminate (permanent)	19	106

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	61
2014	Indeterminate (permanent)	17	106

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	61
2014	Indeterminate (permanent)	9	106

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	61
2014	Indeterminate (permanent)	11	106

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	61
2014	Indeterminate (permanent)	14	106

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	21	61
2014	Indeterminate (permanent)	20	106

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	58
2014	Indeterminate (permanent)	11	99

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	58
2014	Indeterminate (permanent)	9	99

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	58
2014	Indeterminate (permanent)	14	99

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	20	58
2014	Indeterminate (permanent)	12	99

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	58
2014	Indeterminate (permanent)	16	99

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	58
2014	Indeterminate (permanent)	7	99

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	58
2014	Indeterminate (permanent)	16	99

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	45	58
2014	Indeterminate (permanent)	24	99

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	58
2014	Indeterminate (permanent)	19	99

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	55	58
2014	Indeterminate (permanent)	45	99

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	58

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	55	58
2014	Indeterminate (permanent)	45	99

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	58
2014	Indeterminate (permanent)	12	99

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	89	11	60

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	16	20	7	7	30	5	49	21	348
2017	Term	18	20	7	8	0	39	8	72	15	13
2017	Casual	20	18	6	0	0	24	33	86	0	16
2017	Student	38	15	0	0	0	46	0	100	0	13
2014	Indeterminate (permanent)	13	18	22	6	7	28	5	47	20	504
2014	Term	0	7	23	0	0	63	8	24	0	13
2014	Casual	21	16	0	0	6	37	20	87	13	18
2014	Student	17	13	11	0	0	42	17	72	0	14

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	34	15	5	5	12	1	72	12	346
2017	Term	18	35	15	8	0	24	0	70	10	13
2017	Casual	38	11	19	0	0	18	13	72	0	16
2017	Student	46	38	0	0	0	15	0	100	0	13
2014	Indeterminate (permanent)	25	34	21	4	4	10	1	67	9	504
2014	Term	23	30	8	0	0	39	0	87	0	13
2014	Casual	38	26	5	0	6	26	0	85	8	18
2014	Student	34	30	6	0	0	13	18	92	0	14
2011	Indeterminate (permanent)	18	33	21	10	6	12	0	58	18	582
2011	Term	23	26	14	5	3	28	0	69	11	85
2011	Casual	46	33	14	7	0	0	0	79	7	13

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	37	14	5	2	1	16	75	8	348
2017	Term	28	19	22	8	7	9	8	55	18	13
2017	Casual	0	12	6	12	6	6	58	33	50	16
2017	Student	15	15	0	15	0	23	31	67	33	13
2014	Indeterminate (permanent)	20	43	12	5	2	2	17	77	8	504
2014	Term	0	16	8	22	23	8	24	24	65	13
2014	Casual	5	11	17	0	10	0	57	38	23	18
2014	Student	6	12	0	0	6	31	45	75	25	13
2011	Indeterminate (permanent)	21	42	9	9	3	2	13	75	14	583
2011	Term	11	45	18	16	3	5	1	60	21	86
2011	Casual	15	0	24	7	0	0	54	32	16	13
2008	Indeterminate (permanent)	20	41	9	9	3	2	17	75	14	508
2008	Term	7	39	14	20	14	0	5	49	36	56
2008	Casual	30	10	0	10	0	30	20	80	20	10
2008	Student	25	8	17	8	0	17	25	57	14	12

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	17	26	4	3	23	17	46	11	346
2017	Term	0	8	21	8	0	55	8	22	21	13
2017	Casual	0	6	12	0	0	24	58	33	0	16
2017	Student	8	15	8	0	8	23	38	60	20	13
2014	Indeterminate (permanent)	8	15	16	5	4	31	20	48	18	503
2014	Term	0	16	22	0	23	15	24	26	38	13
2014	Casual	0	0	21	0	6	26	48	0	21	18
2014	Student	11	0	6	0	0	35	48	67	0	14
2011	Indeterminate (permanent)	5	17	20	9	5	28	15	39	25	582
2011	Term	6	12	25	16	5	32	3	29	32	86
2011	Casual	8	0	26	0	0	7	58	24	0	12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	25	12	3	2	7	14	80	5	348
2017	Term	26	42	0	0	0	24	8	100	0	13
2017	Casual	12	0	12	0	0	18	58	49	0	16
2017	Student	23	15	8	0	0	23	31	83	0	13
2014	Indeterminate (permanent)	31	31	8	3	1	8	17	83	6	503
2014	Term	16	15	30	0	0	15	24	51	0	13
2014	Casual	5	11	16	0	0	5	63	50	0	18
2014	Student	28	13	6	0	0	17	37	88	0	14
2011	Indeterminate (permanent)	28	31	11	4	3	10	13	76	9	582
2011	Term	28	35	16	5	4	11	1	72	10	86
2011	Casual	23	7	25	0	0	0	46	55	0	13
2008	Indeterminate (permanent)	26	31	10	5	2	10	16	76	10	509
2008	Term	14	29	13	11	4	25	5	62	21	56
2008	Casual	50	10	0	10	0	20	10	86	14	10
2008	Student	17	8	25	0	0	25	25	50	0	12

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	25	15	3	2	10	14	74	6	344
2017	Term	25	36	0	0	0	32	8	100	0	13
2017	Casual	12	0	12	0	0	18	58	49	0	16
2017	Student	31	8	8	0	0	23	31	83	0	13
2014	Indeterminate (permanent)	25	28	12	2	2	14	17	78	5	503
2014	Term	16	22	23	0	0	15	24	63	0	13
2014	Casual	5	11	16	0	0	10	57	50	0	18
2014	Student	28	6	0	0	0	30	37	100	0	14
2011	Indeterminate (permanent)	20	30	14	7	2	13	13	68	13	582
2011	Term	27	26	18	7	4	17	1	65	13	86
2011	Casual	15	7	25	0	0	8	46	47	0	13
2008	Indeterminate (permanent)	26	27	15	8	4	7	14	67	15	507
2008	Term	16	34	11	13	2	14	11	67	19	56
2008	Casual	50	10	20	10	0	0	10	67	11	10
2008	Student	25	8	0	8	0	25	33	80	20	12

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	7	93	347
2017	Term	0	100	13
2014	Indeterminate (permanent)	8	92	503
2014	Student	0	100	14

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	41	24
2014	Indeterminate (permanent)	27	37

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	74	24
2014	Indeterminate (permanent)	84	37

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	24
2014	Indeterminate (permanent)	0	37

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	24

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	24
2014	Indeterminate (permanent)	0	37

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	24

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	42	24
2014	Indeterminate (permanent)	23	37

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	34	24
2014	Indeterminate (permanent)	21	37

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	24

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	24

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	24

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	21	24
2014	Indeterminate (permanent)	23	37

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	24

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	30	24

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	24
2014	Indeterminate (permanent)	0	37

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	46	24
2014	Indeterminate (permanent)	38	37

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	20	24
2014	Indeterminate (permanent)	27	37

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	24

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	24

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	46	24
2014	Indeterminate (permanent)	42	37

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	24

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	24

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	24

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	24

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	32	24
2014	Indeterminate (permanent)	13	35

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	29	24
2014	Indeterminate (permanent)	14	35

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	62	24
2014	Indeterminate (permanent)	28	35

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	22	24
2014	Indeterminate (permanent)	25	35

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	58	24
2014	Indeterminate (permanent)	50	35

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	24

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	62	24
2014	Indeterminate (permanent)	61	35

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	93	7	24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	13	22	3	3	38	5	52	9	348
2017	Term	14	24	15	0	0	47	0	71	0	13
2017	Casual	26	0	14	0	6	36	18	57	13	16
2017	Student	31	31	0	0	0	38	0	100	0	13
2014	Indeterminate (permanent)	14	15	19	3	4	37	9	54	11	504
2014	Term	24	0	16	7	0	38	16	51	15	13
2014	Casual	27	11	9	0	6	37	10	72	11	18
2014	Student	22	6	19	0	0	24	30	60	0	14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	32	14	3	2	15	1	78	5	348
2017	Term	14	47	15	0	0	24	0	80	0	13
2017	Casual	44	0	14	0	6	30	6	69	9	16
2017	Student	54	31	0	0	0	15	0	100	0	13
2014	Indeterminate (permanent)	28	29	18	2	3	19	2	72	6	504
2014	Term	46	8	16	0	0	31	0	77	0	13
2014	Casual	48	11	15	0	6	21	0	75	7	18
2014	Student	45	25	11	0	0	6	13	86	0	14
2011	Indeterminate (permanent)	25	32	19	5	3	16	0	69	9	585
2011	Term	32	24	13	5	1	25	0	75	8	86
2011	Casual	39	14	24	7	0	15	0	63	9	13

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	24	19	11	19	3	50	31	347
2017	Term	19	15	21	22	24	0	34	46	13
2017	Casual	13	57	6	18	6	0	70	25	16
2017	Student	38	8	23	0	23	8	50	25	13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	24	30	17	12	1	41	29	348
2017	Term	32	23	39	6	0	0	55	6	13
2017	Casual	45	37	12	6	0	0	82	6	16
2017	Student	46	23	31	0	0	0	69	0	13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	26	28	17	10	1	44	28	347
2017	Term	32	48	14	0	6	0	80	6	13
2017	Casual	31	50	6	6	0	6	87	7	16
2017	Student	46	54	0	0	0	0	100	0	13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	21	25	22	19	1	34	41	348
2017	Term	15	15	41	21	0	7	32	23	13
2017	Casual	27	19	18	24	0	12	52	27	16
2017	Student	38	46	8	8	0	0	85	8	13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	23	21	7	2	1	7	67	11	345
2017	Term	21	52	7	6	0	0	15	85	7	13
2017	Casual	65	12	0	0	0	6	17	100	0	16
2017	Student	85	15	0	0	0	0	0	100	0	13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	30	20	11	9	1	59	20	347
2017	Term	32	63	0	0	6	0	94	6	13
2017	Casual	53	12	12	12	0	12	73	13	16
2017	Student	62	23	8	8	0	0	85	8	13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	30	20	15	7	1	0	58	22	347
2017	Term	25	33	34	7	0	0	0	58	7	13
2017	Casual	41	33	12	7	0	0	6	80	7	15
2017	Student	69	23	0	8	0	0	0	92	8	13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	27	27	16	15	1	41	32	347
2017	Term	27	31	35	7	0	0	58	7	13
2017	Casual	41	26	27	0	0	6	71	0	15
2017	Student	54	31	8	8	0	0	85	8	13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	26	20	20	12	1	47	32	347
2017	Term	44	21	14	21	0	0	65	21	13
2017	Casual	0	49	26	19	0	6	52	20	15
2017	Student	31	38	23	0	8	0	69	8	13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	28	21	10	9	1	2	58	20	347
2017	Term	23	64	13	0	0	0	0	87	0	13
2017	Casual	43	32	6	6	6	0	6	80	13	15
2017	Student	67	25	8	0	0	0	0	92	0	12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	58	19	11	5	5	1	79	10	347
2017	Term	63	23	14	0	0	0	86	0	13
2017	Casual	49	31	0	7	6	6	86	14	15
2017	Student	77	23	0	0	0	0	100	0	13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	73	11	4	4	2	1	5	89	7	348
2017	Term	81	11	8	0	0	0	0	92	0	13
2017	Casual	75	0	0	0	12	7	6	86	14	16
2017	Student	92	8	0	0	0	0	0	100	0	13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	57	24	8	5	2	4	84	7	348
2017	Term	70	22	7	0	0	0	93	0	13
2017	Casual	76	6	6	0	6	6	87	6	16
2017	Student	85	8	8	0	0	0	92	0	13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	61	16	10	5	5	3	79	11	347
2017	Term	68	24	8	0	0	0	92	0	13
2017	Casual	70	18	0	0	6	6	94	6	16
2017	Student	85	15	0	0	0	0	100	0	13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	58	13	6	2	0	20	90	2	347
2017	Term	70	0	0	0	0	30	100	0	13
2017	Casual	63	6	0	0	6	25	92	8	16
2017	Student	85	8	0	0	0	8	100	0	13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	73	15	4	0	1	8	96	0	345
2017	Term	70	15	0	0	0	16	100	0	13
2017	Casual	64	18	0	6	6	6	93	7	16
2017	Student	77	8	8	0	0	8	92	0	13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	64	16	7	2	3	1	6	86	6	348
2017	Term	49	7	20	8	8	0	8	62	17	13
2017	Casual	52	12	6	6	24	0	0	65	30	16
2017	Student	46	8	31	0	15	0	0	54	15	13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	26	11	4	3	4	81	7	348
2017	Term	62	22	0	0	0	16	100	0	13
2017	Casual	65	18	0	6	6	6	87	13	16
2017	Student	69	23	8	0	0	0	92	0	13

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	26	37	16	8	1	1	38	25	347
2017	Term	7	65	22	6	0	0	0	72	6	13
2017	Casual	26	51	11	12	0	0	0	76	12	16
2017	Student	31	54	15	0	0	0	0	85	0	13

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	9	23	36	20	10	1	30	33	347
2017	Term	0	0	59	26	15	0	41	0	13
2017	Casual	0	0	30	43	21	6	68	0	16
2017	Student	0	0	23	31	46	0	77	0	13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	40	15	5	4	2	75	10	348
2017	Term	24	54	15	0	0	7	84	0	13
2017	Casual	34	39	7	0	0	21	92	0	15
2017	Student	38	46	15	0	0	0	85	0	13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	40	14	11	13	2	61	25	346
2017	Term	25	43	15	8	0	9	75	9	13
2017	Casual	25	37	25	14	0	0	61	14	16
2017	Student	46	46	0	0	8	0	92	8	13

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	19	81	347
2017	Casual	0	100	16
2014	Indeterminate (permanent)	17	83	503
2014	Term	0	100	13
2014	Casual	0	100	18
2014	Student	0	100	14

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	86	14	67
2014	Indeterminate (permanent)	84	16	87

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	41	5	7	2	0	0	86	9	58
2014	Indeterminate (permanent)	59	27	1	11	1	0	0	86	13	73

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	21	18	8	12	3	1	38	62	348
2017	Term	11	28	22	15	24	0	0	11	89	13
2017	Casual	19	39	12	6	12	6	6	22	78	16
2017	Student	23	8	15	15	31	8	0	25	75	13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	27	207
2017	Term	27	12
2017	Casual	65	11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	33	207
2017	Term	51	12
2017	Casual	37	11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	21	207
2017	Term	8	12
2017	Casual	37	11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	38	207
2017	Term	15	12
2017	Casual	0	11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	207
2017	Term	0	12
2017	Casual	0	11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	50	207
2017	Term	36	12
2017	Casual	27	11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Indeterminate (permanent)	6	47	21	9	4	12	199
2017	Term	10	39	10	0	9	33	10
2017	Casual	0	43	40	9	0	9	11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	24	17	15	18	1	11	42	39	207
2017	Term	9	15	24	17	35	0	0	24	52	12
2017	Casual	9	36	9	36	0	0	11	50	40	11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	1	10	15	20	42	3	9	13	70	208
2017	Term	0	17	34	7	43	0	0	17	49	12
2017	Casual	9	27	0	28	27	0	9	40	60	11

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 102. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me