2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	49	43	4	3	1	0	92	4	109
2017	AS-01	59	38	3	0	0	0	97	0	31
2017	AS-02	28	63	6	0	3	0	91	3	32
2017	AS-03	60	33	0	7	0	0	93	7	15
2017	AS-04	50	29	0	20	0	0	80	20	10
2017	AS-05	45	46	9	0	0	0	91	0	11
2014	AS	49	40	6	6	0	0	89	6	139
2014	AS-01	52	36	5	7	0	0	89	7	44
2014	AS-02	47	42	8	3	0	0	89	3	36
2014	AS-03	57	33	10	0	0	0	90	0	21
2014	AS-05	47	43	4	5	0	0	90	5	19
2011	AS	31	44	8	12	4	0	76	16	185
2011	AS-01	38	40	8	14	0	0	78	14	50
2011	AS-02	35	39	7	15	4	0	74	19	54
2011	AS-03	27	50	13	7	3	0	77	10	30
2011	AS-04	31	31	0	19	19	0	63	38	16
2011	AS-06	7	73	0	13	7	0	80	20	15
2008	AS	46	41	3	8	1	1	88	9	145
2008	AS-01	48	41	5	5	2	0	89	7	44
2008	AS-02	38	44	3	15	0	0	82	15	39
2008	AS-03	52	44	0	0	0	4	100	0	25
2008	AS-05	57	29	0	14	0	0	86	14	14
2008	AS-06	50	40	0	10	0	0	90	10	10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	68	23	5	3	1	0	0	92	4	109
2017	AS-01	65	26	6	3	0	0	0	91	3	31
2017	AS-02	58	35	3	3	0	0	0	94	3	32
2017	AS-03	93	7	0	0	0	0	0	100	0	15
2017	AS-04	80	0	0	10	10	0	0	80	20	10
2017	AS-05	73	18	9	0	0	0	0	91	0	11
2014	AS	67	25	6	1	1	0	0	91	2	139
2014	AS-01	70	14	9	5	2	0	0	84	7	44
2014	AS-02	64	28	8	0	0	0	0	92	0	36
2014	AS-03	67	29	5	0	0	0	0	95	0	21
2014	AS-05	63	32	4	0	0	0	0	96	0	19
2011	AS	63	27	2	4	2	2	0	92	7	185
2011	AS-01	72	20	2	2	2	2	0	94	4	50
2011	AS-02	63	26	2	7	2	0	0	89	9	54
2011	AS-03	40	47	3	3	3	3	0	90	7	30
2011	AS-04	56	31	0	6	6	0	0	88	13	16
2011	AS-06	73	20	0	7	0	0	0	93	7	15
2008	AS	68	24	1	4	1	1	1	93	6	143
2008	AS-01	71	26	0	2	0	0	0	98	2	42
2008	AS-02	69	18	3	8	0	0	3	89	8	39
2008	AS-03	52	40	4	4	0	0	0	92	4	25
2008	AS-05	71	21	0	0	0	7	0	100	0	14
2008	AS-06	80	0	0	10	10	0	0	80	20	10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	55	30	11	4	1	0	85	4	109
2017	AS-01	58	32	6	3	0	0	91	3	31
2017	AS-02	40	43	17	0	0	0	83	0	32
2017	AS-03	74	13	0	7	6	0	87	13	15
2017	AS-04	59	20	20	0	0	0	80	0	10
2017	AS-05	73	9	0	18	0	0	82	18	11
2014	AS	54	22	6	16	2	0	76	18	139
2014	AS-01	55	23	7	16	0	0	77	16	44
2014	AS-02	61	17	8	14	0	0	78	14	36
2014	AS-03	52	19	5	24	0	0	71	24	21
2014	AS-05	43	38	4	4	11	0	80	15	19
2011	AS	52	28	6	11	3	0	81	14	185
2011	AS-01	50	24	12	10	4	0	74	14	50
2011	AS-02	48	39	4	6	4	0	87	9	54
2011	AS-03	47	30	7	17	0	0	77	17	30
2011	AS-04	63	25	0	13	0	0	88	13	16
2011	AS-06	60	13	7	20	0	0	73	20	15
2008	AS	49	30	5	10	5	1	80	15	145
2008	AS-01	52	27	7	9	5	0	80	14	44
2008	AS-02	41	38	3	13	3	3	82	16	39
2008	AS-03	40	28	8	16	8	0	68	24	25
2008	AS-05	50	29	7	14	0	0	79	14	14
2008	AS-06	70	20	0	0	10	0	90	10	10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	49	35	7	4	5	84	9	109
2017	AS-01	58	32	3	6	0	90	6	31
2017	AS-02	32	43	16	6	3	76	9	32
2017	AS-03	54	19	7	0	20	73	20	15
2017	AS-04	70	10	0	10	10	80	20	10
2017	AS-05	54	46	0	0	0	100	0	11
2014	AS	51	29	7	8	5	80	13	139
2014	AS-01	60	31	0	5	5	91	9	44
2014	AS-02	45	19	14	17	6	64	22	36
2014	AS-03	52	38	5	5	0	90	5	21
2014	AS-05	54	26	15	0	5	80	5	19
2011	AS	40	39	8	8	5	79	13	185
2011	AS-01	36	48	12	4	0	84	4	50
2011	AS-02	37	41	2	11	9	78	20	54
2011	AS-03	30	40	13	13	3	70	17	30
2011	AS-04	56	25	13	6	0	81	6	16
2011	AS-06	47	27	13	7	7	73	13	15

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	33	9	11	4	0	2	76	15	109
2017	AS-01	38	39	3	13	3	0	3	80	17	31
2017	AS-02	32	34	15	15	3	0	0	66	19	32
2017	AS-03	60	13	6	13	7	0	0	74	20	15
2017	AS-04	50	29	0	10	10	0	0	80	20	10
2017	AS-05	45	37	18	0	0	0	0	82	0	11
2014	AS	35	35	16	12	2	0	0	71	14	139
2014	AS-01	37	34	16	9	5	0	0	71	14	44
2014	AS-02	33	39	11	14	3	0	0	72	17	36
2014	AS-03	38	33	10	19	0	0	0	71	19	21
2014	AS-05	32	42	20	5	0	0	0	74	5	19
2011	AS	24	39	16	15	4	0	1	64	20	185
2011	AS-01	22	40	22	16	0	0	0	62	16	50
2011	AS-02	17	43	17	13	9	0	2	60	23	54
2011	AS-03	23	37	17	20	3	0	0	60	23	30
2011	AS-04	25	44	6	6	13	0	6	73	20	16
2011	AS-06	33	33	13	20	0	0	0	67	20	15
2008	AS	31	39	14	7	7	1	1	71	14	145
2008	AS-01	18	41	20	7	11	2	0	60	19	44
2008	AS-02	41	36	10	5	5	0	3	79	11	39
2008	AS-03	40	32	20	4	0	0	4	75	4	25
2008	AS-05	36	36	0	21	7	0	0	71	29	14
2008	AS-06	30	50	10	0	10	0	0	80	10	10

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	46	38	8	4	4	0	84	7	109
2017	AS-01	35	42	7	10	6	0	77	16	31
2017	AS-02	45	40	12	0	3	0	85	3	32
2017	AS-03	53	34	0	7	7	0	87	13	15
2017	AS-04	49	30	20	0	0	0	80	0	10
2017	AS-05	54	46	0	0	0	0	100	0	11
2014	AS	35	36	16	9	4	0	71	13	139
2014	AS-01	23	41	23	11	2	0	64	14	44
2014	AS-02	33	28	17	17	6	0	61	22	36
2014	AS-03	43	38	14	0	5	0	81	5	21
2014	AS-05	37	38	10	11	5	0	74	16	19
2011	AS	36	31	14	14	6	0	66	19	185
2011	AS-01	28	26	16	26	4	0	54	30	50
2011	AS-02	26	41	15	9	9	0	67	19	54
2011	AS-03	53	17	10	10	10	0	70	20	30
2011	AS-04	38	31	19	13	0	0	69	13	16
2011	AS-06	40	40	7	7	7	0	80	13	15
2008	AS	39	34	14	6	6	1	74	12	145
2008	AS-01	23	36	16	14	11	0	59	25	44
2008	AS-02	38	38	13	5	5	0	77	10	39
2008	AS-03	36	32	24	4	0	4	71	4	25
2008	AS-05	71	21	0	0	7	0	93	7	14
2008	AS-06	60	30	10	0	0	0	90	0	10

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	55	25	9	7	3	0	0	81	10	109
2017	AS-01	42	35	10	10	3	0	0	77	13	31
2017	AS-02	54	21	12	9	3	0	0	75	12	32
2017	AS-03	47	40	0	7	7	0	0	87	13	15
2017	AS-04	80	0	10	10	0	0	0	80	10	10
2017	AS-05	82	9	9	0	0	0	0	91	0	11
2014	AS	42	37	11	7	3	0	0	79	9	139
2014	AS-01	36	36	14	9	5	0	0	73	14	44
2014	AS-02	39	36	14	6	6	0	0	75	11	36
2014	AS-03	48	33	10	10	0	0	0	81	10	21
2014	AS-05	38	42	15	5	0	0	0	80	5	19
2011	AS	38	37	10	9	4	1	1	76	14	185
2011	AS-01	26	40	20	8	6	0	0	66	14	50
2011	AS-02	33	39	6	17	6	0	0	72	22	54
2011	AS-03	47	33	7	7	3	0	3	83	10	30
2011	AS-04	44	44	6	6	0	0	0	88	6	16
2011	AS-06	60	27	7	0	7	0	0	87	7	15
2008	AS	44	38	10	4	3	0	1	83	7	145
2008	AS-01	25	39	18	9	7	0	2	65	16	44
2008	AS-02	51	36	5	5	3	0	0	87	8	39
2008	AS-03	56	36	4	0	0	0	4	96	0	25
2008	AS-05	79	7	14	0	0	0	0	86	0	14
2008	AS-06	40	60	0	0	0	0	0	100	0	10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	59	23	9	4	5	82	8	109
2017	AS-01	65	22	13	0	0	87	0	31
2017	AS-02	51	18	15	6	9	69	16	32
2017	AS-03	66	13	0	7	13	80	20	15
2017	AS-04	50	39	0	10	0	90	10	10
2017	AS-05	54	46	0	0	0	100	0	11
2014	AS	53	32	9	5	1	85	6	139
2014	AS-01	55	31	9	5	0	86	5	44
2014	AS-02	50	30	8	8	3	81	11	36
2014	AS-03	62	24	5	10	0	86	10	21
2014	AS-05	48	31	20	0	0	80	0	19

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	28	7	4	3	2	86	7	107
2017	AS-01	58	29	3	3	0	6	93	3	31
2017	AS-02	43	32	13	6	6	0	75	13	31
2017	AS-03	71	22	0	0	7	0	93	7	14
2017	AS-04	61	19	10	10	0	0	80	10	10
2017	AS-05	73	18	9	0	0	0	91	0	11
2014	AS	52	26	7	9	4	1	79	14	139
2014	AS-01	46	36	7	9	0	2	84	9	44
2014	AS-02	50	28	0	14	5	3	80	20	36
2014	AS-03	62	10	19	0	10	0	71	10	21
2014	AS-05	58	32	4	5	0	0	90	5	19
2011	AS	39	35	10	11	3	2	76	14	185
2011	AS-01	34	44	6	8	2	6	83	11	50
2011	AS-02	35	41	13	7	2	2	77	9	54
2011	AS-03	33	33	20	10	3	0	67	13	30
2011	AS-04	56	19	0	19	6	0	75	25	16
2011	AS-06	40	40	7	13	0	0	80	13	15

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	23	7	6	5	3	12	79	13	109
2017	AS-01	39	26	13	3	0	6	13	80	4	31
2017	AS-02	34	32	6	12	3	0	12	75	18	32
2017	AS-03	60	0	0	7	13	7	13	75	25	15
2017	AS-04	50	20	10	9	10	0	0	71	19	10
2017	AS-05	63	18	0	0	9	0	9	90	10	11
2014	AS	44	22	11	8	4	2	9	74	14	139
2014	AS-01	39	20	9	11	2	2	16	72	17	44
2014	AS-02	39	22	11	11	3	6	8	71	16	36
2014	AS-03	57	24	5	5	5	0	5	85	10	21
2014	AS-05	43	27	15	0	10	0	5	74	10	19
2011	AS	34	23	13	12	9	1	8	62	24	185
2011	AS-01	34	32	6	16	6	0	6	70	23	50
2011	AS-02	22	26	15	11	17	2	7	53	31	54
2011	AS-03	37	23	20	10	3	0	7	64	14	30
2011	AS-04	44	6	13	13	6	6	13	62	23	16
2011	AS-06	33	27	7	20	7	0	7	64	29	15
2008	AS	42	29	10	7	7	1	4	75	15	143
2008	AS-01	27	32	18	2	9	2	9	67	13	44
2008	AS-02	59	27	3	3	8	0	0	86	11	37
2008	AS-03	40	28	12	12	0	0	8	74	13	25
2008	AS-05	64	21	7	7	0	0	0	86	7	14
2008	AS-06	40	20	0	30	10	0	0	60	40	10

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	33	15	7	4	0	0	74	11	109
2017	AS-01	39	32	10	19	0	0	0	71	19	31
2017	AS-02	33	37	21	6	3	0	0	70	9	32
2017	AS-03	47	40	7	0	7	0	0	87	7	15
2017	AS-04	30	39	20	0	10	0	0	70	10	10
2017	AS-05	63	18	18	0	0	0	0	82	0	11
2014	AS	38	39	11	6	6	0	0	77	12	138
2014	AS-01	35	40	9	12	5	0	0	75	16	43
2014	AS-02	33	33	19	5	8	0	0	67	14	36
2014	AS-03	43	38	5	5	10	0	0	81	14	21
2014	AS-05	38	47	10	0	5	0	0	85	5	19
2011	AS	29	39	15	10	6	0	0	68	17	185
2011	AS-01	26	38	22	10	4	0	0	64	14	50
2011	AS-02	20	50	11	13	6	0	0	70	19	54
2011	AS-03	43	27	13	7	10	0	0	70	17	30
2011	AS-04	31	50	6	6	6	0	0	81	13	16
2011	AS-06	27	27	20	20	7	0	0	53	27	15
2008	AS	38	42	8	6	4	1	1	81	11	143
2008	AS-01	26	49	7	12	7	0	0	74	19	43
2008	AS-02	46	38	8	5	3	0	0	85	8	39
2008	AS-03	40	32	16	4	0	4	4	78	4	25
2008	AS-05	57	29	0	7	7	0	0	86	14	14
2008	AS-06	50	50	0	0	0	0	0	100	0	10

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	34	8	9	5	1	78	14	109
2017	AS-01	42	36	9	10	3	0	78	13	31
2017	AS-02	35	43	9	9	3	0	78	12	32
2017	AS-03	34	33	7	13	7	7	71	22	15
2017	AS-04	40	29	10	10	10	0	70	20	10
2017	AS-05	73	9	9	9	0	0	82	9	11
2014	AS	39	33	13	9	6	0	72	15	139
2014	AS-01	48	29	14	7	2	0	77	9	44
2014	AS-02	28	45	11	14	3	0	72	17	36
2014	AS-03	33	33	14	10	10	0	67	19	21
2014	AS-05	54	27	9	5	5	0	80	11	19
2011	AS	29	34	15	14	9	0	63	22	184
2011	AS-01	38	36	18	6	2	0	74	8	50
2011	AS-02	19	38	17	15	11	0	57	26	53
2011	AS-03	27	23	17	27	7	0	50	33	30
2011	AS-04	31	44	0	0	25	0	75	25	16
2011	AS-06	20	27	20	20	13	0	47	33	15

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	38	11	16	4	69	20	108
2017	AS-01	36	29	9	19	6	65	26	31
2017	AS-02	23	46	12	16	3	69	19	32
2017	AS-03	20	40	13	20	6	60	26	15
2017	AS-04	40	29	10	20	0	70	20	10
2017	AS-05	45	37	18	0	0	82	0	11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	38	9	6	2	1	0	83	7	109
2017	AS-01	46	35	6	13	0	0	0	81	13	31
2017	AS-02	33	46	15	3	3	0	0	78	6	32
2017	AS-03	60	20	7	0	6	7	0	86	7	15
2017	AS-04	20	80	0	0	0	0	0	100	0	10
2017	AS-05	73	9	9	9	0	0	0	82	9	11
2014	AS	54	33	9	3	1	1	0	88	4	139
2014	AS-01	53	36	7	5	0	0	0	89	5	44
2014	AS-02	50	30	14	3	0	3	0	83	3	36
2014	AS-03	67	29	5	0	0	0	0	95	0	21
2014	AS-05	59	26	10	0	5	0	0	85	5	19
2011	AS	42	38	12	7	2	0	0	80	8	183
2011	AS-01	42	42	12	4	0	0	0	84	4	50
2011	AS-02	34	42	11	9	4	0	0	75	13	53
2011	AS-03	37	40	13	7	3	0	0	77	10	30
2011	AS-04	53	33	7	7	0	0	0	87	7	15
2011	AS-06	27	40	27	7	0	0	0	67	7	15
2008	AS	46	39	6	4	4	0	1	85	8	144
2008	AS-01	50	39	7	0	5	0	0	89	5	44
2008	AS-02	41	44	8	3	5	0	0	85	8	39
2008	AS-03	44	32	12	8	0	0	4	79	8	25
2008	AS-05	50	36	0	7	7	0	0	86	14	14
2008	AS-06	80	20	0	0	0	0	0	100	0	10

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	29	12	7	6	2	75	13	108
2017	AS-01	40	34	10	7	3	7	79	11	30
2017	AS-02	39	31	12	12	6	0	69	19	32
2017	AS-03	47	26	13	0	13	0	73	13	15
2017	AS-04	30	50	10	0	10	0	80	10	10
2017	AS-05	63	18	9	9	0	0	82	9	11

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	57	32	7	4	0	89	4	109
2017	AS-01	48	39	10	3	0	87	3	31
2017	AS-02	48	37	9	6	0	85	6	32
2017	AS-03	60	34	7	0	0	93	0	15
2017	AS-04	80	20	0	0	0	100	0	10
2017	AS-05	73	27	0	0	0	100	0	11
2014	AS	65	25	9	1	0	89	1	139
2014	AS-01	64	25	11	0	0	89	0	44
2014	AS-02	58	22	14	5	0	81	5	36
2014	AS-03	71	24	5	0	0	95	0	21
2014	AS-05	63	32	4	0	0	96	0	19
2011	AS	57	33	8	2	1	90	2	185
2011	AS-01	56	32	8	2	2	90	2	50
2011	AS-02	56	37	6	2	0	93	2	54
2011	AS-03	57	30	10	3	0	87	3	30
2011	AS-04	56	38	6	0	0	94	0	16
2011	AS-06	60	27	13	0	0	87	0	15

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	32	10	8	6	1	76	14	109
2017	AS-01	51	29	0	9	6	3	84	16	31
2017	AS-02	29	40	12	9	9	0	69	19	32
2017	AS-03	53	13	20	13	0	0	66	13	15
2017	AS-04	30	50	0	10	10	0	80	20	10
2017	AS-05	63	18	18	0	0	0	82	0	11
2014	AS	34	38	12	8	8	0	72	16	139
2014	AS-01	36	41	11	5	7	0	77	11	44
2014	AS-02	25	39	14	14	8	0	64	22	36
2014	AS-03	33	38	10	10	10	0	71	19	21
2014	AS-05	42	43	10	0	5	0	85	5	19
2011	AS	29	44	12	8	7	0	73	15	184
2011	AS-01	30	44	14	10	2	0	74	12	50
2011	AS-02	26	45	11	8	9	0	72	17	53
2011	AS-03	20	60	7	10	3	0	80	13	30
2011	AS-04	31	38	13	6	13	0	69	19	16
2011	AS-06	20	33	20	7	20	0	53	27	15

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	49	25	15	8	2	0	1	75	10	109
2017	AS-01	45	32	10	10	0	0	3	80	10	31
2017	AS-02	39	27	25	6	3	0	0	66	9	32
2017	AS-03	53	20	7	20	0	0	0	73	20	15
2017	AS-04	59	20	10	0	10	0	0	80	10	10
2017	AS-05	63	18	18	0	0	0	0	82	0	11
2014	AS	40	35	11	9	3	1	0	76	12	139
2014	AS-01	39	36	16	7	2	0	0	75	9	44
2014	AS-02	39	30	14	17	0	0	0	69	17	36
2014	AS-03	43	43	0	10	0	5	0	90	10	21
2014	AS-05	47	38	10	0	5	0	0	85	5	19

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	49	31	9	9	2	0	80	11	109
2017	AS-01	52	35	3	6	3	0	87	10	31
2017	AS-02	29	37	19	12	3	0	66	15	32
2017	AS-03	66	27	0	7	0	0	93	7	15
2017	AS-04	40	39	0	20	0	0	80	20	10
2017	AS-05	63	18	9	9	0	0	82	9	11
2014	AS	42	35	11	7	5	0	77	12	139
2014	AS-01	39	41	9	7	5	0	80	11	44
2014	AS-02	42	31	14	8	5	0	72	14	36
2014	AS-03	52	38	0	10	0	0	90	10	21
2014	AS-05	43	27	20	11	0	0	70	11	19
2011	AS	32	41	12	9	5	1	73	14	185
2011	AS-01	38	38	14	8	0	2	78	8	50
2011	AS-02	26	46	17	4	7	0	72	11	54
2011	AS-03	33	43	7	17	0	0	77	17	30
2011	AS-04	31	31	6	13	19	0	63	31	16
2011	AS-06	13	60	7	13	7	0	73	20	15

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	35	11	5	1	0	0	83	6	109
2017	AS-01	45	32	10	9	3	0	0	78	13	31
2017	AS-02	39	43	12	6	0	0	0	82	6	32
2017	AS-03	53	34	7	7	0	0	0	87	7	15
2017	AS-04	49	41	10	0	0	0	0	90	0	10
2017	AS-05	63	27	9	0	0	0	0	91	0	11
2014	AS	40	41	11	5	3	0	0	81	8	139
2014	AS-01	41	36	11	7	5	0	0	77	11	44
2014	AS-02	33	39	14	11	3	0	0	72	14	36
2014	AS-03	52	33	10	0	5	0	0	86	5	21
2014	AS-05	27	63	10	0	0	0	0	90	0	19
2011	AS	32	43	12	9	3	0	0	76	12	185
2011	AS-01	34	38	18	10	0	0	0	72	10	50
2011	AS-02	22	56	13	6	4	0	0	78	9	54
2011	AS-03	37	40	7	10	7	0	0	77	17	30
2011	AS-04	44	38	0	13	6	0	0	81	19	16
2011	AS-06	33	27	27	13	0	0	0	60	13	15
2008	AS	42	43	6	4	4	1	1	86	8	144
2008	AS-01	34	43	5	9	9	0	0	77	18	44
2008	AS-02	44	49	0	5	3	0	0	92	8	39
2008	AS-03	44	40	8	0	0	4	4	91	0	25
2008	AS-05	64	29	0	0	7	0	0	93	7	14
2008	AS-06	50	50	0	0	0	0	0	100	0	10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	41	11	4	1	0	0	84	5	109
2017	AS-01	58	32	6	3	0	0	0	91	3	31
2017	AS-02	41	37	15	6	0	0	0	78	6	32
2017	AS-03	34	53	7	7	0	0	0	87	7	15
2017	AS-04	20	59	10	0	10	0	0	80	10	10
2017	AS-05	54	27	18	0	0	0	0	82	0	11
2014	AS	40	35	19	6	1	0	0	74	7	139
2014	AS-01	57	27	11	5	0	0	0	84	5	44
2014	AS-02	33	47	11	8	0	0	0	81	8	36
2014	AS-03	38	29	24	10	0	0	0	67	10	21
2014	AS-05	32	32	31	4	0	0	0	64	4	19
2011	AS	30	32	24	8	7	0	0	61	15	184
2011	AS-01	46	28	20	4	2	0	0	74	6	50
2011	AS-02	26	37	22	7	7	0	0	63	15	54
2011	AS-03	20	33	27	13	7	0	0	53	20	30
2011	AS-04	19	31	38	0	13	0	0	50	13	16
2011	AS-06	20	33	27	13	7	0	0	53	20	15
2008	AS	19	30	21	18	12	1	1	49	30	145
2008	AS-01	25	32	11	18	11	2	0	58	30	44
2008	AS-02	15	23	33	18	10	0	0	38	28	39
2008	AS-03	16	48	12	8	12	0	4	67	21	25
2008	AS-05	29	21	29	7	14	0	0	50	21	14
2008	AS-06	0	10	20	50	20	0	0	10	70	10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	26	37	17	2	0	3	19	43	109
2017	AS-01	6	19	45	20	0	0	10	22	28	31
2017	AS-02	22	30	32	12	3	0	0	15	52	32
2017	AS-03	27	33	27	13	0	0	0	13	60	15
2017	AS-04	10	50	20	20	0	0	0	20	60	10
2017	AS-05	18	27	27	18	8	0	0	27	46	11
2014	AS	12	32	33	14	6	0	3	21	45	139
2014	AS-01	14	27	30	18	7	0	5	26	43	44
2014	AS-02	11	31	33	19	6	0	0	25	42	36
2014	AS-03	5	48	33	5	5	0	5	10	55	21
2014	AS-05	15	27	27	16	11	0	4	28	44	19
2011	AS	15	38	28	13	4	1	1	17	54	184
2011	AS-01	12	36	20	20	8	2	2	29	50	50
2011	AS-02	11	38	38	9	2	2	0	12	50	53
2011	AS-03	17	40	33	7	0	0	3	7	59	30
2011	AS-04	25	38	25	6	6	0	0	13	63	16
2011	AS-06	33	33	27	7	0	0	0	7	67	15
2008	AS	20	40	30	7	3	1	0	10	60	145
2008	AS-01	14	36	32	14	2	2	0	16	51	44
2008	AS-02	26	49	23	0	3	0	0	3	74	39
2008	AS-03	32	32	36	0	0	0	0	0	64	25
2008	AS-05	7	36	36	7	14	0	0	21	43	14
2008	AS-06	10	40	30	20	0	0	0	20	50	10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	20	26	30	13	8	2	2	22	47	108
2017	AS-01	7	23	34	23	3	3	7	29	33	30
2017	AS-02	31	35	25	0	9	0	0	9	66	32
2017	AS-03	20	33	27	13	7	0	0	20	53	15
2017	AS-04	20	19	20	30	10	0	0	40	39	10
2017	AS-05	18	18	27	18	18	0	0	36	37	11
2014	AS	15	25	30	17	7	1	4	26	42	139
2014	AS-01	7	23	32	18	9	0	11	31	33	44
2014	AS-02	30	22	28	17	3	0	0	19	53	36
2014	AS-03	19	33	33	10	5	0	0	14	52	21
2014	AS-05	5	26	21	27	16	0	4	45	33	19
2011	AS	26	29	24	12	6	1	2	19	56	185
2011	AS-01	14	30	26	14	12	0	4	27	46	50
2011	AS-02	31	24	24	13	7	0	0	20	56	54
2011	AS-03	23	53	20	3	0	0	0	3	77	30
2011	AS-04	38	19	31	6	0	6	0	7	60	16
2011	AS-06	47	20	13	20	0	0	0	20	67	15
2008	AS	21	31	28	13	6	1	1	19	52	145
2008	AS-01	18	23	25	18	14	2	0	33	42	44
2008	AS-02	28	31	23	13	3	0	3	16	61	39
2008	AS-03	20	28	40	12	0	0	0	12	48	25
2008	AS-05	7	43	36	7	7	0	0	14	50	14
2008	AS-06	30	30	20	20	0	0	0	20	60	10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	32	23	15	4	0	2	19	58	108
2017	AS-01	17	30	24	20	6	0	3	27	48	30
2017	AS-02	33	40	19	6	3	0	0	9	72	32
2017	AS-03	34	33	20	13	0	0	0	13	66	15
2017	AS-04	20	30	19	20	0	0	10	22	57	10
2017	AS-05	27	9	45	18	0	0	0	18	37	11
2014	AS	30	33	20	13	3	0	2	16	64	139
2014	AS-01	25	41	18	9	2	0	5	12	69	44
2014	AS-02	33	25	25	14	3	0	0	17	58	36
2014	AS-03	43	33	19	5	0	0	0	5	76	21
2014	AS-05	16	32	16	20	11	0	4	33	51	19
2011	AS	34	28	19	10	6	0	3	17	63	185
2011	AS-01	32	16	26	14	6	0	6	21	51	50
2011	AS-02	30	31	15	9	13	0	2	23	62	54
2011	AS-03	43	33	17	7	0	0	0	7	77	30
2011	AS-04	50	38	6	6	0	0	0	6	88	16
2011	AS-06	40	13	27	13	0	0	7	14	57	15
2008	AS	26	36	23	8	3	2	1	11	64	145
2008	AS-01	18	25	30	11	9	5	2	22	46	44
2008	AS-02	33	38	15	10	0	0	3	11	74	39
2008	AS-03	28	40	32	0	0	0	0	0	68	25
2008	AS-05	14	36	29	7	7	7	0	15	54	14
2008	AS-06	40	30	20	10	0	0	0	10	70	10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	14	34	28	7	1	2	36	30	108
2017	AS-01	3	13	30	43	6	0	3	51	17	30
2017	AS-02	16	19	38	12	9	3	3	23	36	32
2017	AS-03	33	7	27	34	0	0	0	34	40	15
2017	AS-04	20	0	40	29	10	0	0	39	20	10
2017	AS-05	9	18	37	27	8	0	0	36	27	11
2014	AS	11	18	38	23	9	0	1	32	29	139
2014	AS-01	5	13	39	27	14	0	2	42	18	44
2014	AS-02	11	19	42	22	6	0	0	28	30	36
2014	AS-03	14	24	29	29	5	0	0	33	38	21
2014	AS-05	5	0	58	21	11	0	4	34	6	19
2011	AS	19	25	35	10	8	0	2	19	46	185
2011	AS-01	16	16	38	16	8	0	6	26	34	50
2011	AS-02	22	20	33	15	9	0	0	24	43	54
2011	AS-03	23	37	37	0	3	0	0	3	60	30
2011	AS-04	31	31	31	0	6	0	0	6	63	16
2011	AS-06	13	40	40	7	0	0	0	7	53	15
2008	AS	22	36	26	10	6	1	0	16	58	143
2008	AS-01	14	32	20	18	14	2	0	33	47	44
2008	AS-02	24	39	24	11	3	0	0	13	63	38
2008	AS-03	29	46	21	4	0	0	0	4	75	24
2008	AS-05	14	21	50	7	7	0	0	14	36	14
2008	AS-06	30	30	40	0	0	0	0	0	60	10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	19	24	30	15	9	2	1	25	44	108
2017	AS-01	10	23	27	20	13	3	3	36	35	30
2017	AS-02	22	31	23	12	12	0	0	25	52	32
2017	AS-03	33	27	20	20	0	0	0	20	60	15
2017	AS-04	10	19	40	30	0	0	0	30	29	10
2017	AS-05	37	9	46	0	8	0	0	8	46	11
2014	AS	21	22	30	16	5	1	4	22	46	139
2014	AS-01	23	9	32	20	7	0	9	30	35	44
2014	AS-02	17	31	31	17	6	0	0	22	47	36
2014	AS-03	29	38	24	5	5	0	0	10	67	21
2014	AS-05	20	11	43	16	5	0	4	22	33	19
2011	AS	29	25	25	9	9	1	2	18	56	185
2011	AS-01	22	22	26	16	8	0	6	26	47	50
2011	AS-02	30	20	24	9	13	4	0	23	52	54
2011	AS-03	33	23	37	0	3	0	3	3	59	30
2011	AS-04	25	31	31	6	6	0	0	13	56	16
2011	AS-06	47	40	7	7	0	0	0	7	87	15
2008	AS	27	29	21	14	6	1	1	21	57	145
2008	AS-01	16	27	18	18	18	2	0	37	44	44
2008	AS-02	33	33	21	10	3	0	0	13	67	39
2008	AS-03	36	28	24	12	0	0	0	12	64	25
2008	AS-05	29	14	21	29	0	7	0	31	46	14
2008	AS-06	30	30	20	10	0	0	10	11	67	10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	25	13	24	7	2	3	33	54	108
2017	AS-01	13	27	17	13	17	6	7	35	46	30
2017	AS-02	39	33	3	19	6	0	0	25	72	32
2017	AS-03	40	20	7	34	0	0	0	34	60	15
2017	AS-04	20	10	10	39	10	0	10	55	34	10
2017	AS-05	18	27	27	27	0	0	0	27	46	11
2014	AS	17	18	27	25	6	2	6	33	38	139
2014	AS-01	16	20	25	14	9	2	14	27	43	44
2014	AS-02	25	19	19	31	3	0	3	34	46	36
2014	AS-03	24	19	29	19	5	5	0	25	45	21
2014	AS-05	5	5	37	32	11	5	4	48	12	19
2011	AS	30	23	22	13	7	3	3	21	56	184
2011	AS-01	34	20	14	14	10	4	4	26	59	50
2011	AS-02	30	17	28	9	8	6	2	18	51	53
2011	AS-03	30	37	23	7	3	0	0	10	67	30
2011	AS-04	38	19	25	13	0	0	6	13	60	16
2011	AS-06	20	33	27	13	0	0	7	14	57	15
2008	AS	29	30	25	8	3	2	3	12	62	145
2008	AS-01	18	36	25	5	9	5	2	15	59	44
2008	AS-02	33	28	23	10	3	0	3	13	63	39
2008	AS-03	44	24	24	8	0	0	0	8	68	25
2008	AS-05	21	14	36	7	0	7	14	9	45	14
2008	AS-06	40	20	20	20	0	0	0	20	60	10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	23	29	15	8	1	3	25	45	108
2017	AS-01	10	20	37	16	10	3	3	28	32	30
2017	AS-02	31	32	15	12	6	0	3	19	65	32
2017	AS-03	26	20	34	7	13	0	0	20	46	15
2017	AS-04	20	10	30	29	0	0	10	32	34	10
2017	AS-05	18	9	46	27	0	0	0	27	27	11
2014	AS	18	25	36	10	5	2	3	16	46	139
2014	AS-01	18	20	32	14	5	2	9	20	43	44
2014	AS-02	19	31	36	8	6	0	0	14	50	36
2014	AS-03	24	19	48	5	0	5	0	5	45	21
2014	AS-05	11	27	31	11	16	0	4	28	39	19

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	69	22	4	5	0	1	92	5	109
2017	AS-01	71	19	0	6	0	3	94	6	31
2017	AS-02	60	31	3	6	0	0	91	6	32
2017	AS-03	80	20	0	0	0	0	100	0	15
2017	AS-04	59	20	10	10	0	0	80	10	10
2017	AS-05	91	9	0	0	0	0	100	0	11
2014	AS	76	14	4	2	2	2	91	4	139
2014	AS-01	75	16	9	0	0	0	91	0	44
2014	AS-02	83	6	6	3	0	3	91	3	36
2014	AS-03	76	14	0	0	5	5	95	5	21
2014	AS-05	64	16	0	5	10	4	84	16	19
2011	AS	69	21	3	3	2	1	91	6	183
2011	AS-01	80	10	4	4	0	2	92	4	49
2011	AS-02	57	26	6	6	6	0	83	11	54
2011	AS-03	67	30	3	0	0	0	97	0	30
2011	AS-04	94	6	0	0	0	0	100	0	16
2011	AS-06	67	27	0	7	0	0	93	7	15
2008	AS	66	26	5	2	1	1	92	3	145
2008	AS-01	75	16	5	0	2	2	93	2	44
2008	AS-02	59	31	3	8	0	0	90	8	39
2008	AS-03	56	36	8	0	0	0	92	0	25
2008	AS-05	57	36	7	0	0	0	93	0	14
2008	AS-06	80	10	0	0	10	0	90	10	10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	28	11	15	2	4	1	71	17	109
2017	AS-01	45	23	6	10	3	9	3	78	15	31
2017	AS-02	26	43	12	15	3	0	0	69	19	32
2017	AS-03	47	27	13	13	0	0	0	74	13	15
2017	AS-04	40	19	10	30	0	0	0	59	30	10
2017	AS-05	54	9	9	27	0	0	0	63	27	11
2014	AS	43	27	12	6	7	3	3	73	14	139
2014	AS-01	52	18	14	9	5	0	2	72	14	44
2014	AS-02	31	36	17	11	3	3	0	69	14	36
2014	AS-03	48	33	10	0	0	5	5	89	0	21
2014	AS-05	38	27	10	0	5	11	10	81	7	19

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	22	9	10	2	0	1	79	12	109
2017	AS-01	59	25	6	3	3	0	3	87	7	31
2017	AS-02	42	27	12	15	3	0	0	69	19	32
2017	AS-03	73	13	0	13	0	0	0	87	13	15
2017	AS-04	50	19	20	10	0	0	0	70	10	10
2017	AS-05	54	27	9	9	0	0	0	82	9	11
2014	AS	48	32	10	6	3	1	1	81	9	139
2014	AS-01	50	29	11	9	0	0	0	80	9	44
2014	AS-02	45	36	17	3	0	0	0	81	3	36
2014	AS-03	57	29	0	10	0	5	0	90	10	21
2014	AS-05	47	38	5	5	0	0	4	89	6	19

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	31	15	7	1	1	2	76	9	109
2017	AS-01	45	35	13	3	0	3	0	83	3	31
2017	AS-02	29	40	22	6	0	0	3	71	6	32
2017	AS-03	53	20	20	7	0	0	0	73	7	15
2017	AS-04	41	29	10	10	10	0	0	70	20	10
2017	AS-05	54	18	0	27	0	0	0	73	27	11
2014	AS	38	40	9	5	4	3	1	81	9	139
2014	AS-01	41	38	11	2	2	5	0	83	5	44
2014	AS-02	33	42	8	6	5	6	0	80	12	36
2014	AS-03	43	33	10	14	0	0	0	76	14	21
2014	AS-05	48	47	0	0	0	0	4	100	0	19
2011	AS	23	41	8	17	10	2	0	65	27	185
2011	AS-01	24	46	12	14	4	0	0	70	18	50
2011	AS-02	20	43	6	11	17	4	0	65	29	54
2011	AS-03	13	37	3	40	3	3	0	52	45	30
2011	AS-04	31	31	13	13	13	0	0	63	25	16
2011	AS-06	33	33	0	27	7	0	0	67	33	15
2008	AS	30	41	14	9	3	2	0	73	13	145
2008	AS-01	27	50	14	7	0	2	0	79	7	44
2008	AS-02	28	38	13	18	0	3	0	68	18	39
2008	AS-03	24	32	24	8	8	4	0	58	17	25
2008	AS-05	57	29	7	7	0	0	0	86	7	14
2008	AS-06	40	40	10	0	10	0	0	80	10	10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	31	20	6	3	6	2	69	10	109
2017	AS-01	32	39	13	6	0	7	3	79	7	31
2017	AS-02	17	37	25	6	3	9	3	61	11	32
2017	AS-03	40	20	26	7	7	0	0	60	13	15
2017	AS-04	20	20	39	20	0	0	0	40	20	10
2017	AS-05	54	37	0	0	9	0	0	91	9	11
2014	AS	36	29	18	6	4	7	1	70	10	139
2014	AS-01	43	18	18	2	7	11	0	69	10	44
2014	AS-02	31	36	19	8	0	6	0	71	9	36
2014	AS-03	33	33	19	14	0	0	0	67	14	21
2014	AS-05	38	31	16	5	0	5	4	76	6	19
2011	AS	26	27	14	17	11	5	0	56	30	184
2011	AS-01	24	28	16	16	8	8	0	57	26	50
2011	AS-02	22	20	19	15	17	7	0	46	34	54
2011	AS-03	17	33	7	33	7	3	0	52	41	30
2011	AS-04	27	33	13	7	13	7	0	64	21	15
2011	AS-06	47	20	13	7	13	0	0	67	20	15
2008	AS	33	35	10	13	4	3	0	71	18	144
2008	AS-01	32	36	5	20	5	2	0	70	26	44
2008	AS-02	26	42	18	11	0	3	0	70	11	38
2008	AS-03	20	32	16	16	4	12	0	59	23	25
2008	AS-05	64	21	0	14	0	0	0	86	14	14
2008	AS-06	60	20	10	0	10	0	0	80	10	10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	20	20	17	4	15	3	49	26	109
2017	AS-01	20	26	19	13	6	12	3	54	23	31
2017	AS-02	20	15	25	25	3	6	6	40	32	32
2017	AS-03	7	13	13	20	0	46	0	38	38	15
2017	AS-04	10	39	10	20	0	20	0	62	26	10
2017	AS-05	45	0	27	9	9	9	0	50	20	11
2014	AS	14	23	19	15	15	12	2	43	35	138
2014	AS-01	18	23	16	9	18	11	4	49	33	44
2014	AS-02	20	20	23	20	8	9	0	44	31	35
2014	AS-03	5	29	24	14	14	14	0	39	33	21
2014	AS-05	5	21	20	16	11	21	4	36	36	19

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	31	7	4	2	0	87	5	109
2017	AS-01	48	39	3	3	6	0	87	9	31
2017	AS-02	48	37	12	3	0	0	85	3	32
2017	AS-03	73	20	7	0	0	0	93	0	15
2017	AS-04	50	29	10	10	0	0	80	10	10
2017	AS-05	63	27	0	9	0	0	91	9	11
2014	AS	45	40	8	4	3	1	85	7	138
2014	AS-01	53	30	9	2	5	0	84	7	43
2014	AS-02	31	55	3	8	3	0	86	11	36
2014	AS-03	52	38	10	0	0	0	90	0	21
2014	AS-05	53	38	5	0	0	4	94	0	19

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	23	13	5	2	1	3	80	7	109
2017	AS-01	68	16	10	3	0	0	3	87	3	31
2017	AS-02	45	34	15	0	0	3	3	84	0	32
2017	AS-03	60	20	7	13	0	0	0	80	13	15
2017	AS-04	20	29	30	0	20	0	0	49	20	10
2017	AS-05	63	9	18	9	0	0	0	73	9	11
2014	AS	48	33	7	7	4	0	1	82	12	139
2014	AS-01	57	32	5	5	2	0	0	89	7	44
2014	AS-02	33	50	3	14	0	0	0	83	14	36
2014	AS-03	57	29	10	0	5	0	0	86	5	21
2014	AS-05	64	16	5	4	5	0	4	84	10	19
2011	AS	33	39	14	9	5	1	0	72	14	184
2011	AS-01	38	36	14	12	0	0	0	74	12	50
2011	AS-02	26	51	9	8	6	0	0	77	13	53
2011	AS-03	33	30	27	3	3	3	0	66	7	30
2011	AS-04	31	31	6	13	19	0	0	63	31	16
2011	AS-06	40	27	13	7	13	0	0	67	20	15
2008	AS	43	30	10	9	6	1	1	75	15	145
2008	AS-01	41	27	14	9	9	0	0	68	18	44
2008	AS-02	44	31	5	15	5	0	0	74	21	39
2008	AS-03	40	36	8	4	4	0	8	83	9	25
2008	AS-05	64	7	7	14	0	7	0	77	15	14
2008	AS-06	30	50	20	0	0	0	0	80	0	10

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	51	26	14	6	0	2	1	79	6	109
2017	AS-01	59	25	13	3	0	0	0	84	3	31
2017	AS-02	45	34	12	0	0	6	3	86	0	32
2017	AS-03	60	20	7	13	0	0	0	80	13	15
2017	AS-04	20	41	10	29	0	0	0	61	29	10
2017	AS-05	54	9	27	9	0	0	0	63	9	11
2014	AS	51	26	12	4	3	4	1	81	7	139
2014	AS-01	61	25	5	0	0	9	0	95	0	44
2014	AS-02	50	25	14	6	6	0	0	75	11	36
2014	AS-03	48	19	29	5	0	0	0	67	5	21
2014	AS-05	59	26	5	0	0	5	4	94	0	19
2011	AS	30	39	16	5	8	2	0	71	13	185
2011	AS-01	28	40	14	4	10	4	0	71	15	50
2011	AS-02	26	48	15	6	2	4	0	77	8	54
2011	AS-03	23	40	27	3	7	0	0	63	10	30
2011	AS-04	44	25	13	13	6	0	0	69	19	16
2011	AS-06	33	33	7	7	20	0	0	67	27	15
2008	AS	44	30	14	1	6	4	1	78	7	145
2008	AS-01	39	25	27	2	7	0	0	64	9	44
2008	AS-02	46	31	15	0	3	5	0	81	3	39
2008	AS-03	40	36	4	4	4	8	4	86	9	25
2008	AS-05	64	7	0	0	14	14	0	83	17	14
2008	AS-06	40	50	10	0	0	0	0	90	0	10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	24	9	9	2	1	1	79	11	109
2017	AS-01	62	15	16	3	0	0	3	80	3	31
2017	AS-02	48	34	6	9	0	3	0	84	10	32
2017	AS-03	54	26	0	13	7	0	0	80	20	15
2017	AS-04	20	39	20	10	10	0	0	59	20	10
2017	AS-05	63	9	0	27	0	0	0	73	27	11
2014	AS	53	27	9	6	4	1	1	80	10	139
2014	AS-01	61	27	5	5	0	2	0	91	5	44
2014	AS-02	47	30	14	3	6	0	0	78	8	36
2014	AS-03	57	19	14	5	5	0	0	76	10	21
2014	AS-05	64	15	5	5	5	0	4	83	11	19
2011	AS	31	39	14	8	7	1	1	71	15	184
2011	AS-01	26	36	18	8	10	2	0	63	18	50
2011	AS-02	26	50	15	6	2	2	0	77	8	54
2011	AS-03	33	37	13	7	7	0	3	72	14	30
2011	AS-04	33	40	7	13	7	0	0	73	20	15
2011	AS-06	40	27	0	20	13	0	0	67	33	15
2008	AS	43	33	12	6	3	1	1	78	10	145
2008	AS-01	32	34	18	9	7	0	0	66	16	44
2008	AS-02	49	38	10	3	0	0	0	87	3	39
2008	AS-03	44	24	12	8	4	4	4	74	13	25
2008	AS-05	64	14	0	7	7	7	0	85	15	14
2008	AS-06	50	40	10	0	0	0	0	90	0	10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	79	18	2	1	0	0	97	1	109
2017	AS-01	84	16	0	0	0	0	100	0	31
2017	AS-02	73	27	0	0	0	0	100	0	32
2017	AS-03	80	13	0	7	0	0	93	7	15
2017	AS-04	70	30	0	0	0	0	100	0	10
2017	AS-05	91	0	9	0	0	0	91	0	11
2014	AS	84	12	1	0	3	1	96	3	139
2014	AS-01	89	11	0	0	0	0	100	0	44
2014	AS-02	78	17	0	0	6	0	94	6	36
2014	AS-03	86	10	5	0	0	0	95	0	21
2014	AS-05	91	0	0	0	4	4	95	5	19
2011	AS	82	15	2	0	1	0	97	1	184
2011	AS-01	88	10	2	0	0	0	98	0	50
2011	AS-02	81	17	0	0	2	0	98	2	54
2011	AS-03	76	21	3	0	0	0	97	0	29
2011	AS-04	81	19	0	0	0	0	100	0	16
2011	AS-06	73	20	7	0	0	0	93	0	15
2008	AS	83	13	2	2	0	0	96	2	145
2008	AS-01	75	20	2	2	0	0	95	2	44
2008	AS-02	90	8	3	0	0	0	97	0	39
2008	AS-03	84	12	4	0	0	0	96	0	25
2008	AS-05	71	29	0	0	0	0	100	0	14
2008	AS-06	90	0	0	10	0	0	90	10	10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	19	10	5	3	1	3	82	8	109
2017	AS-01	64	16	10	3	0	0	6	86	3	31
2017	AS-02	48	22	18	9	3	0	0	69	12	32
2017	AS-03	80	7	0	0	7	7	0	93	7	15
2017	AS-04	59	30	0	0	10	0	0	90	10	10
2017	AS-05	45	27	9	9	0	0	9	80	10	11
2014	AS	58	19	9	4	3	3	3	83	8	139
2014	AS-01	50	20	9	2	7	7	4	79	10	44
2014	AS-02	47	22	17	8	0	3	3	73	9	36
2014	AS-03	76	19	5	0	0	0	0	95	0	21
2014	AS-05	74	5	5	5	0	0	10	88	6	19
2011	AS	43	24	12	10	5	3	3	71	16	185
2011	AS-01	44	16	8	14	8	6	4	67	24	50
2011	AS-02	41	28	11	6	11	0	4	71	17	54
2011	AS-03	30	27	30	10	0	0	3	59	10	30
2011	AS-04	50	19	13	6	0	13	0	79	7	16
2011	AS-06	47	47	0	7	0	0	0	93	7	15

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	63	23	10	2	1	2	87	3	109
2017	AS-01	71	13	10	3	0	3	87	3	31
2017	AS-02	51	34	12	0	0	3	87	0	32
2017	AS-03	80	13	0	0	7	0	93	7	15
2017	AS-04	40	39	20	0	0	0	80	0	10
2017	AS-05	63	18	9	9	0	0	82	9	11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	24	11	1	1	3	1	87	2	109
2017	AS-01	71	16	10	3	0	0	0	87	3	31
2017	AS-02	51	30	6	0	0	9	3	93	0	32
2017	AS-03	66	20	7	0	7	0	0	87	7	15
2017	AS-04	30	39	30	0	0	0	0	70	0	10
2017	AS-05	63	18	18	0	0	0	0	82	0	11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	57	26	12	3	1	1	1	84	4	109
2017	AS-01	65	19	13	3	0	0	0	84	3	31
2017	AS-02	48	34	12	0	0	3	3	87	0	32
2017	AS-03	66	20	7	0	7	0	0	87	7	15
2017	AS-04	30	51	19	0	0	0	0	81	0	10
2017	AS-05	63	9	9	18	0	0	0	73	18	11
2014	AS	56	27	7	5	2	1	1	85	7	139
2014	AS-01	66	25	2	5	0	2	0	93	5	44
2014	AS-02	45	33	11	8	3	0	0	78	11	36
2014	AS-03	62	24	14	0	0	0	0	86	0	21
2014	AS-05	59	31	0	0	5	0	4	94	6	19

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	13	13	4	0	13	4	80	5	24
2014	AS	29	29	13	13	13	0	3	60	27	31

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	36	14	6	3	7	0	75	10	109
2017	AS-01	36	26	13	6	0	19	0	76	8	31
2017	AS-02	20	52	9	9	3	6	0	77	13	32
2017	AS-03	40	27	27	7	0	0	0	66	7	15
2017	AS-04	30	29	20	0	20	0	0	59	20	10
2017	AS-05	54	27	9	9	0	0	0	82	9	11
2014	AS	35	35	16	9	2	3	1	72	11	139
2014	AS-01	39	39	18	0	0	5	0	81	0	44
2014	AS-02	25	42	22	11	0	0	0	67	11	36
2014	AS-03	38	24	19	19	0	0	0	62	19	21
2014	AS-05	42	48	0	5	0	0	4	94	6	19
2011	AS	17	24	18	23	10	7	1	45	35	185
2011	AS-01	28	20	18	14	4	14	2	57	21	50
2011	AS-02	17	30	15	17	13	7	2	51	33	54
2011	AS-03	3	30	20	30	10	7	0	36	43	30
2011	AS-04	13	31	19	25	13	0	0	44	38	16
2011	AS-06	13	20	20	27	20	0	0	33	47	15

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	31	17	17	4	4	0	60	22	109
2017	AS-01	26	33	13	19	0	9	0	65	21	31
2017	AS-02	20	31	24	19	3	3	0	52	22	32
2017	AS-03	27	20	20	27	0	6	0	50	29	15
2017	AS-04	20	29	10	30	10	0	0	49	41	10
2017	AS-05	45	46	0	0	9	0	0	91	9	11
2014	AS	31	33	17	9	8	1	1	65	17	139
2014	AS-01	39	27	20	9	2	2	0	68	12	44
2014	AS-02	25	36	17	8	14	0	0	61	22	36
2014	AS-03	29	29	33	5	5	0	0	57	10	21
2014	AS-05	27	53	0	11	5	0	4	83	17	19
2011	AS	16	24	19	21	16	3	0	41	39	185
2011	AS-01	28	26	20	16	6	4	0	56	23	50
2011	AS-02	11	24	20	20	20	4	0	37	42	54
2011	AS-03	3	23	20	33	13	7	0	29	50	30
2011	AS-04	19	25	25	6	25	0	0	44	31	16
2011	AS-06	7	20	20	20	33	0	0	27	53	15
2008	AS	19	30	21	14	14	3	0	50	28	145
2008	AS-01	23	25	23	14	16	0	0	48	30	44
2008	AS-02	23	38	21	10	5	3	0	63	16	39
2008	AS-03	8	20	28	20	16	8	0	30	39	25
2008	AS-05	29	29	14	14	14	0	0	57	29	14
2008	AS-06	20	30	20	20	10	0	0	50	30	10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	19	24	28	17	7	5	0	45	25	109
2017	AS-01	19	20	36	16	3	6	0	42	20	31
2017	AS-02	14	18	30	25	6	6	0	34	33	32
2017	AS-03	20	27	20	13	13	6	0	50	29	15
2017	AS-04	0	29	30	30	10	0	0	29	41	10
2017	AS-05	27	46	9	0	9	9	0	80	10	11
2014	AS	20	34	25	11	8	2	1	55	19	139
2014	AS-01	21	38	23	9	4	5	0	62	14	44
2014	AS-02	22	22	28	14	14	0	0	45	28	36
2014	AS-03	19	33	24	24	0	0	0	52	24	21
2014	AS-05	16	54	20	0	5	0	4	73	6	19
2011	AS	11	28	24	21	13	4	0	40	35	185
2011	AS-01	20	30	22	14	0	14	0	58	16	50
2011	AS-02	9	28	26	17	20	0	0	37	37	54
2011	AS-03	3	27	30	30	10	0	0	30	40	30
2011	AS-04	6	31	25	6	31	0	0	38	38	16
2011	AS-06	7	20	13	47	13	0	0	27	60	15
2008	AS	10	29	21	22	14	4	0	40	37	145
2008	AS-01	9	30	30	18	11	2	0	40	30	44
2008	AS-02	15	28	23	23	5	5	0	46	30	39
2008	AS-03	8	20	24	28	12	8	0	30	43	25
2008	AS-05	0	43	7	29	21	0	0	43	50	14
2008	AS-06	10	20	20	30	20	0	0	30	50	10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	26	23	15	7	6	0	52	23	109
2017	AS-01	16	26	23	16	3	16	0	50	23	31
2017	AS-02	14	28	24	22	9	3	0	43	32	32
2017	AS-03	33	20	13	20	7	7	0	57	29	15
2017	AS-04	0	49	30	10	10	0	0	49	20	10
2017	AS-05	54	9	27	0	9	0	0	63	9	11
2014	AS	29	34	15	10	6	5	1	66	18	139
2014	AS-01	32	45	7	7	0	9	0	85	8	44
2014	AS-02	25	22	28	17	8	0	0	47	25	36
2014	AS-03	19	33	29	10	5	5	0	55	15	21
2014	AS-05	42	32	5	5	5	5	4	82	12	19
2011	AS	13	36	13	18	16	5	0	51	36	184
2011	AS-01	18	39	14	14	0	14	0	67	17	49
2011	AS-02	7	31	13	20	26	2	0	40	47	54
2011	AS-03	10	27	23	23	10	7	0	39	36	30
2011	AS-04	13	56	0	6	25	0	0	69	31	16
2011	AS-06	13	20	13	20	33	0	0	33	53	15
2008	AS	14	26	21	16	15	8	0	44	34	145
2008	AS-01	14	25	23	14	14	11	0	44	31	44
2008	AS-02	18	23	23	13	15	8	0	44	31	39
2008	AS-03	8	20	28	20	12	12	0	32	36	25
2008	AS-05	14	36	7	21	14	7	0	54	38	14
2008	AS-06	20	20	30	30	0	0	0	40	30	10

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	36	21	15	8	4	0	54	24	109
2017	AS-01	19	33	19	16	3	9	0	57	21	31
2017	AS-02	14	31	28	15	9	3	0	46	25	32
2017	AS-03	13	40	19	7	20	0	0	54	27	15
2017	AS-04	0	29	20	30	10	10	0	32	45	10
2017	AS-05	18	54	9	9	9	0	0	73	18	11
2014	AS	22	35	15	16	10	1	1	58	26	139
2014	AS-01	32	39	9	9	9	2	0	72	19	44
2014	AS-02	17	28	17	25	14	0	0	45	39	36
2014	AS-03	14	33	19	24	10	0	0	48	33	21
2014	AS-05	27	43	10	11	5	0	4	73	17	19
2011	AS	14	30	17	23	15	1	0	45	38	184
2011	AS-01	24	32	18	22	0	4	0	58	23	50
2011	AS-02	6	34	21	19	21	0	0	40	40	53
2011	AS-03	7	33	13	33	13	0	0	40	47	30
2011	AS-04	13	38	13	0	38	0	0	50	38	16
2011	AS-06	13	13	13	40	20	0	0	27	60	15
2008	AS	13	29	17	26	12	3	0	43	39	143
2008	AS-01	7	40	21	16	12	5	0	49	29	43
2008	AS-02	26	26	15	21	10	3	0	53	32	39
2008	AS-03	8	17	29	42	4	0	0	25	46	24
2008	AS-05	14	29	0	43	7	7	0	46	54	14
2008	AS-06	0	20	30	40	10	0	0	20	50	10

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	27	44	19	7	1	2	0	72	8	109
2017	AS-01	22	46	13	13	0	6	0	73	14	31
2017	AS-02	17	55	21	6	0	0	0	72	6	32
2017	AS-03	34	34	27	0	6	0	0	67	6	15
2017	AS-04	20	39	20	20	0	0	0	59	20	10
2017	AS-05	63	9	27	0	0	0	0	73	0	11
2014	AS	40	40	14	3	1	1	1	82	4	139
2014	AS-01	48	34	14	2	0	2	0	84	2	44
2014	AS-02	22	53	19	3	3	0	0	75	6	36
2014	AS-03	43	43	14	0	0	0	0	86	0	21
2014	AS-05	48	26	11	11	0	0	4	78	11	19
2011	AS	33	41	12	9	3	1	0	75	13	183
2011	AS-01	38	34	16	8	0	4	0	75	8	50
2011	AS-02	36	34	15	11	4	0	0	70	15	53
2011	AS-03	27	57	10	7	0	0	0	83	7	30
2011	AS-04	38	31	6	6	19	0	0	69	25	16
2011	AS-06	13	67	0	13	7	0	0	80	20	15

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	40	17	2	1	5	2	79	3	108
2017	AS-01	32	36	19	0	0	13	0	78	0	31
2017	AS-02	23	52	15	3	0	3	3	81	3	32
2017	AS-03	34	40	19	7	0	0	0	74	7	15
2017	AS-04	20	39	20	0	0	10	10	74	0	10
2017	AS-05	54	27	18	0	0	0	0	82	0	11
2014	AS	31	41	16	1	1	7	3	80	2	139
2014	AS-01	32	32	18	0	0	16	2	78	0	44
2014	AS-02	31	44	19	0	0	0	6	79	0	36
2014	AS-03	48	33	5	0	0	10	5	94	0	21
2014	AS-05	20	48	26	0	5	0	0	69	5	19
2011	AS	24	42	17	6	2	6	3	72	9	185
2011	AS-01	28	42	14	6	0	6	4	78	7	50
2011	AS-02	30	41	17	4	2	6	2	76	6	54
2011	AS-03	13	47	23	10	0	7	0	64	11	30
2011	AS-04	19	31	19	0	13	13	6	62	15	16
2011	AS-06	20	40	20	20	0	0	0	60	20	15

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	34	6	6	5	2	1	81	12	108
2017	AS-01	39	39	3	10	3	3	3	83	13	31
2017	AS-02	30	41	13	10	7	0	0	71	16	31
2017	AS-03	66	13	13	0	7	0	0	80	7	15
2017	AS-04	29	40	0	10	10	10	0	77	23	10
2017	AS-05	73	27	0	0	0	0	0	100	0	11
2014	AS	61	27	4	5	2	1	0	88	7	139
2014	AS-01	57	29	7	5	0	2	0	88	5	44
2014	AS-02	55	28	6	6	6	0	0	83	11	36
2014	AS-03	67	33	0	0	0	0	0	100	0	21
2014	AS-05	80	11	4	0	5	0	0	90	5	19
2011	AS	28	31	14	13	9	4	1	63	23	185
2011	AS-01	24	32	22	14	4	2	2	58	19	50
2011	AS-02	24	31	11	11	17	4	2	59	29	54
2011	AS-03	13	40	17	17	0	13	0	62	19	30
2011	AS-04	31	19	19	13	13	6	0	53	27	16
2011	AS-06	53	27	0	7	13	0	0	80	20	15
2008	AS	37	33	10	10	6	3	1	72	17	144
2008	AS-01	32	32	18	7	7	5	0	67	14	44
2008	AS-02	32	37	5	16	5	3	3	72	22	38
2008	AS-03	36	36	8	12	4	4	0	75	17	25
2008	AS-05	64	21	0	7	0	7	0	92	8	14
2008	AS-06	50	20	10	20	0	0	0	70	20	10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	28	18	7	3	7	2	69	11	109
2017	AS-01	19	29	19	10	3	13	6	60	16	31
2017	AS-02	26	34	25	9	3	3	0	62	12	32
2017	AS-03	46	20	13	7	0	13	0	77	8	15
2017	AS-04	29	30	20	10	10	0	0	59	20	10
2017	AS-05	73	18	0	0	0	9	0	100	0	11
2014	AS	46	32	12	4	2	4	1	81	6	139
2014	AS-01	43	36	7	5	2	5	2	85	7	44
2014	AS-02	42	33	17	0	3	6	0	79	3	36
2014	AS-03	52	33	10	5	0	0	0	86	5	21
2014	AS-05	54	31	15	0	0	0	0	85	0	19
2011	AS	16	29	22	16	10	5	2	49	28	185
2011	AS-01	16	28	24	12	10	8	2	49	24	50
2011	AS-02	9	31	19	20	9	6	6	46	33	54
2011	AS-03	13	33	27	13	10	3	0	48	24	30
2011	AS-04	19	25	19	19	19	0	0	44	38	16
2011	AS-06	20	33	27	7	13	0	0	53	20	15

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	20	31	14	9	12	13	2	59	25	109
2017	AS-01	10	26	10	16	3	32	3	55	30	31
2017	AS-02	15	29	28	12	12	3	0	46	25	32
2017	AS-03	33	20	7	7	20	13	0	61	31	15
2017	AS-04	10	49	0	0	30	0	10	66	34	10
2017	AS-05	36	46	0	0	9	9	0	90	10	11
2014	AS	21	18	24	14	12	9	1	43	30	139
2014	AS-01	23	18	20	16	11	9	2	46	31	44
2014	AS-02	19	19	28	11	11	8	3	44	25	36
2014	AS-03	14	14	29	19	10	14	0	33	33	21
2014	AS-05	27	16	36	11	5	5	0	45	17	19
2011	AS	10	17	16	18	21	16	2	33	47	185
2011	AS-01	10	18	18	20	8	24	2	38	38	50
2011	AS-02	11	13	17	15	28	13	4	29	51	54
2011	AS-03	3	17	23	17	23	17	0	24	48	30
2011	AS-04	13	13	13	19	38	0	6	27	60	16
2011	AS-06	0	40	7	13	33	7	0	43	50	15

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	58	32	5	4	0	0	1	92	4	109
2017	AS-01	62	29	6	0	0	0	3	94	0	31
2017	AS-02	43	45	3	9	0	0	0	88	9	32
2017	AS-03	80	20	0	0	0	0	0	100	0	15
2017	AS-04	49	41	10	0	0	0	0	90	0	10
2017	AS-05	73	18	0	9	0	0	0	91	9	11
2014	AS	54	29	6	4	1	3	3	89	5	139
2014	AS-01	48	36	9	0	0	0	7	90	0	44
2014	AS-02	53	33	6	0	3	3	3	91	3	36
2014	AS-03	62	19	0	10	0	10	0	89	11	21
2014	AS-05	59	32	9	0	0	0	0	91	0	19

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	67	22	6	3	0	2	1	91	3	109
2017	AS-01	71	20	3	0	0	6	0	97	0	31
2017	AS-02	58	26	6	9	0	0	0	84	9	32
2017	AS-03	81	7	7	0	0	0	6	93	0	15
2017	AS-04	70	20	10	0	0	0	0	90	0	10
2017	AS-05	73	27	0	0	0	0	0	100	0	11
2014	AS	72	21	3	1	1	1	1	95	2	139
2014	AS-01	73	25	2	0	0	0	0	98	0	44
2014	AS-02	70	19	3	3	3	3	0	91	6	36
2014	AS-03	86	14	0	0	0	0	0	100	0	21
2014	AS-05	64	16	10	0	0	0	10	89	0	19
2011	AS	68	24	4	2	1	1	1	93	3	185
2011	AS-01	74	18	6	0	2	0	0	92	2	50
2011	AS-02	59	28	4	4	0	2	4	92	4	54
2011	AS-03	70	27	3	0	0	0	0	97	0	30
2011	AS-04	75	19	0	0	6	0	0	94	6	16
2011	AS-06	53	33	7	7	0	0	0	87	7	15
2008	AS	62	30	6	1	1	0	0	92	3	144
2008	AS-01	57	39	2	2	0	0	0	95	2	44
2008	AS-02	66	24	8	3	0	0	0	89	3	38
2008	AS-03	64	32	4	0	0	0	0	96	0	25
2008	AS-05	57	36	7	0	0	0	0	93	0	14
2008	AS-06	60	10	20	0	10	0	0	70	10	10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	35	12	11	3	3	1	73	14	109
2017	AS-01	29	42	13	6	3	6	0	76	10	31
2017	AS-02	35	24	9	25	3	3	0	62	29	32
2017	AS-03	47	27	13	0	7	0	6	79	7	15
2017	AS-04	20	50	10	20	0	0	0	70	20	10
2017	AS-05	36	46	18	0	0	0	0	82	0	11
2014	AS	28	41	14	9	5	2	0	71	15	139
2014	AS-01	30	36	9	11	9	5	0	69	22	44
2014	AS-02	17	50	19	5	8	0	0	67	14	36
2014	AS-03	33	48	10	10	0	0	0	81	10	21
2014	AS-05	27	42	26	5	0	0	0	69	5	19
2011	AS	24	29	17	18	9	1	1	55	28	184
2011	AS-01	24	28	18	18	8	2	2	54	27	50
2011	AS-02	19	30	15	20	15	2	0	49	36	54
2011	AS-03	24	41	28	3	3	0	0	66	7	29
2011	AS-04	25	25	19	25	6	0	0	50	31	16
2011	AS-06	27	27	7	33	7	0	0	53	40	15
2008	AS	25	38	17	11	8	1	0	64	19	145
2008	AS-01	20	41	14	11	14	0	0	61	25	44
2008	AS-02	26	38	23	8	5	0	0	64	13	39
2008	AS-03	32	36	16	12	0	4	0	71	13	25
2008	AS-05	36	29	14	7	7	7	0	69	15	14
2008	AS-06	30	40	20	0	10	0	0	70	10	10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	26	18	16	17	3	5	45	35	109
2017	AS-01	10	22	29	16	6	6	10	38	27	31
2017	AS-02	11	25	9	25	25	3	3	38	53	32
2017	AS-03	7	27	7	13	40	0	6	36	57	15
2017	AS-04	20	30	29	10	10	0	0	50	20	10
2017	AS-05	27	37	27	9	0	0	0	63	9	11
2014	AS	7	24	17	22	26	1	3	33	49	139
2014	AS-01	7	34	14	16	25	2	2	43	43	44
2014	AS-02	3	14	11	28	39	0	6	18	71	36
2014	AS-03	5	29	29	14	24	0	0	33	38	21
2014	AS-05	16	27	26	21	10	0	0	43	31	19
2011	AS	10	15	17	26	29	2	1	25	57	184
2011	AS-01	6	16	24	24	24	4	2	23	51	50
2011	AS-02	13	2	17	28	39	2	0	15	68	54
2011	AS-03	3	27	17	23	27	3	0	31	52	30
2011	AS-04	20	13	13	20	33	0	0	33	53	15
2011	AS-06	7	20	13	33	27	0	0	27	60	15
2008	AS	14	28	16	22	19	1	1	43	41	144
2008	AS-01	16	23	19	16	23	0	2	40	40	43
2008	AS-02	8	31	26	18	15	3	0	39	34	39
2008	AS-03	8	36	8	36	12	0	0	44	48	25
2008	AS-05	43	7	14	21	14	0	0	50	36	14
2008	AS-06	10	40	10	20	20	0	0	50	40	10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	34	24	6	4	3	2	64	11	109
2017	AS-01	23	38	20	6	3	3	6	68	11	31
2017	AS-02	17	28	37	12	0	6	0	48	13	32
2017	AS-03	40	27	20	7	7	0	0	66	13	15
2017	AS-04	29	40	20	0	10	0	0	70	10	10
2017	AS-05	45	46	9	0	0	0	0	91	0	11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	49	35	9	3	0	3	1	87	3	107
2017	AS-01	49	36	10	0	0	3	3	90	0	31
2017	AS-02	37	47	10	7	0	0	0	84	7	31
2017	AS-03	60	20	7	7	0	7	0	86	7	15
2017	AS-04	50	19	20	0	0	10	0	77	0	10
2017	AS-05	50	50	0	0	0	0	0	100	0	10
2014	AS	55	29	9	1	1	6	0	89	2	139
2014	AS-01	55	27	7	2	0	9	0	90	3	44
2014	AS-02	53	30	11	0	0	6	0	88	0	36
2014	AS-03	57	24	19	0	0	0	0	81	0	21
2014	AS-05	63	27	4	0	0	5	0	95	0	19

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	55	30	7	3	2	2	1	88	5	109
2017	AS-01	45	33	10	3	0	6	3	86	4	31
2017	AS-02	45	43	6	6	0	0	0	88	6	32
2017	AS-03	73	13	7	0	7	0	0	87	7	15
2017	AS-04	59	20	10	0	10	0	0	80	10	10
2017	AS-05	63	37	0	0	0	0	0	100	0	11
2014	AS	54	32	7	1	1	4	1	90	3	139
2014	AS-01	57	29	5	5	0	5	0	90	5	44
2014	AS-02	47	42	6	0	3	3	0	91	3	36
2014	AS-03	52	29	10	0	0	10	0	89	0	21
2014	AS-05	74	16	5	0	0	0	4	94	0	19
2011	AS	23	40	20	5	8	4	0	66	13	185
2011	AS-01	30	40	22	2	0	6	0	74	2	50
2011	AS-02	17	48	15	2	15	4	0	67	17	54
2011	AS-03	13	40	33	13	0	0	0	53	13	30
2011	AS-04	31	19	25	0	13	13	0	57	14	16
2011	AS-06	27	40	13	0	20	0	0	67	20	15

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	39	6	2	2	1	90	4	109
2017	AS-01	45	45	3	3	0	3	93	3	31
2017	AS-02	35	52	9	3	0	0	88	3	32
2017	AS-03	66	27	0	0	7	0	93	7	15
2017	AS-04	50	29	10	0	10	0	80	10	10
2017	AS-05	63	27	9	0	0	0	91	0	11
2014	AS	54	35	8	2	1	0	89	4	139
2014	AS-01	59	29	7	2	2	0	89	5	44
2014	AS-02	42	50	6	3	0	0	92	3	36
2014	AS-03	71	24	5	0	0	0	95	0	21
2014	AS-05	63	32	4	0	0	0	96	0	19
2011	AS	31	44	13	5	7	0	75	12	185
2011	AS-01	44	36	16	4	0	0	80	4	50
2011	AS-02	24	48	11	6	11	0	72	17	54
2011	AS-03	20	50	20	10	0	0	70	10	30
2011	AS-04	38	44	0	6	13	0	81	19	16
2011	AS-06	20	40	20	0	20	0	60	20	15
2008	AS	31	38	16	8	6	0	70	14	143
2008	AS-01	28	47	12	7	7	0	74	14	43
2008	AS-02	28	38	26	8	0	0	67	8	39
2008	AS-03	25	38	29	8	0	0	63	8	24
2008	AS-05	64	14	0	7	14	0	79	21	14
2008	AS-06	30	50	10	0	10	0	80	10	10

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	30	24	6	6	4	1	62	13	109
2017	AS-01	23	36	22	10	0	6	3	65	11	31
2017	AS-02	26	34	27	3	9	0	0	60	12	32
2017	AS-03	13	27	40	6	7	7	0	43	14	15
2017	AS-04	40	29	10	0	20	0	0	70	20	10
2017	AS-05	54	18	9	9	0	9	0	80	10	11
2014	AS	23	34	23	12	6	1	1	58	18	139
2014	AS-01	23	43	16	7	9	0	2	68	16	44
2014	AS-02	22	25	28	19	5	0	0	47	25	36
2014	AS-03	33	19	29	19	0	0	0	52	19	21
2014	AS-05	21	48	25	0	5	0	0	70	5	19
2011	AS	11	26	23	21	17	2	0	38	39	182
2011	AS-01	18	22	22	31	4	2	0	42	35	49
2011	AS-02	9	26	26	17	20	2	0	36	38	54
2011	AS-03	3	24	28	31	14	0	0	28	45	29
2011	AS-04	13	38	13	0	38	0	0	50	38	16
2011	AS-06	7	29	7	29	29	0	0	36	57	14

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	38	19	9	3	0	2	68	12	109
2017	AS-01	19	49	13	13	0	0	6	73	14	31
2017	AS-02	26	34	30	9	0	0	0	60	9	32
2017	AS-03	13	53	27	0	7	0	0	66	7	15
2017	AS-04	50	29	0	10	10	0	0	80	20	10
2017	AS-05	45	37	9	9	0	0	0	82	9	11
2014	AS	24	41	19	9	5	1	1	66	14	139
2014	AS-01	25	50	7	9	7	0	2	77	16	44
2014	AS-02	22	36	25	11	5	0	0	58	17	36
2014	AS-03	33	33	29	5	0	0	0	67	5	21
2014	AS-05	21	48	20	0	5	0	4	73	6	19
2011	AS	15	29	21	22	11	1	0	44	34	183
2011	AS-01	20	27	20	27	2	4	0	49	30	49
2011	AS-02	13	24	26	22	15	0	0	37	37	54
2011	AS-03	3	37	23	27	10	0	0	40	37	30
2011	AS-04	31	31	6	6	25	0	0	63	31	16
2011	AS-06	7	29	14	36	14	0	0	36	50	14
2008	AS	17	35	21	17	10	0	0	52	26	145
2008	AS-01	20	32	20	16	11	0	0	52	27	44
2008	AS-02	15	28	28	23	5	0	0	44	28	39
2008	AS-03	12	48	28	12	0	0	0	60	12	25
2008	AS-05	36	21	0	14	29	0	0	57	43	14
2008	AS-06	10	50	30	10	0	0	0	60	10	10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	35	12	8	9	4	3	69	19	109
2017	AS-01	19	49	3	10	13	0	6	73	24	31
2017	AS-02	23	37	15	9	9	3	3	64	20	32
2017	AS-03	20	27	20	13	7	13	0	54	23	15
2017	AS-04	30	41	10	10	0	9	0	78	11	10
2017	AS-05	54	18	9	0	9	9	0	80	10	11
2014	AS	22	27	23	13	9	7	0	52	24	139
2014	AS-01	20	34	23	5	11	7	0	59	17	44
2014	AS-02	19	22	22	25	11	0	0	42	36	36
2014	AS-03	29	29	19	0	10	14	0	67	11	21
2014	AS-05	27	32	31	4	0	5	0	62	5	19
2011	AS	16	21	19	21	19	3	1	39	42	182
2011	AS-01	20	20	20	18	10	10	0	45	32	49
2011	AS-02	13	25	9	23	28	2	0	38	52	53
2011	AS-03	7	23	33	23	10	0	3	31	34	30
2011	AS-04	38	13	19	13	19	0	0	50	31	16
2011	AS-06	7	21	7	36	29	0	0	29	64	14
2008	AS	20	26	17	21	13	3	0	47	35	145
2008	AS-01	16	23	27	11	16	7	0	41	29	44
2008	AS-02	26	21	18	23	10	3	0	47	34	39
2008	AS-03	16	32	12	36	4	0	0	48	40	25
2008	AS-05	36	14	7	14	29	0	0	50	43	14
2008	AS-06	10	50	0	10	20	10	0	67	33	10

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	AS	34	35	31	109
2017	AS-01	38	39	22	31
2017	AS-02	28	32	40	32
2017	AS-03	46	27	27	15
2017	AS-04	29	20	51	10
2017	AS-05	27	63	9	11
2014	AS	31	24	45	139
2014	AS-01	30	25	45	44
2014	AS-02	36	17	47	36
2014	AS-03	38	19	43	21
2014	AS-05	20	42	38	19
2011	AS	54	16	29	182
2011	AS-01	52	10	38	50
2011	AS-02	58	23	19	53
2011	AS-03	48	10	41	29
2011	AS-04	31	38	31	16
2011	AS-06	71	14	14	14

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	AS	14	21	48	5	5	5	37
2017	AS-01	0	33	25	8	17	17	12
2014	AS	7	19	39	7	9999	28	43
2014	AS-01	0	31	23	8	9999	38	13
2014	AS-02	8	15	54	0	9999	23	13
2011	AS	8	8	74	1	9999	9	99
2011	AS-01	4	8	73	0	9999	15	26
2011	AS-02	3	13	74	3	9999	6	31
2011	AS-03	14	0	79	0	9999	7	14
2011	AS-06	10	0	90	0	9999	0	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	19	81	109
2017	AS-01	23	77	31
2017	AS-02	22	78	32
2014	AS	22	78	139
2014	AS-01	25	75	44
2014	AS-02	19	81	36

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	AS	57	21
2014	AS	48	31
2014	AS-01	55	11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	62	21
2014	AS	58	31
2014	AS-01	64	11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	AS	21
2014	AS	31
2014	AS-01	11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	AS	21
2014	AS	31
2014	AS-01	11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	AS	0	21

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	0	21
2014	AS-01	0	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	AS	38	21
2014	AS	32	31

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	AS	29	21
2014	AS	65	31
2014	AS-01	64	11

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	AS	48	21
2014	AS	48	31

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	AS	43	21
2014	AS	58	31
2014	AS-01	64	11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	AS	24	21
2014	AS	29	31

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	AS	48	21
2014	AS	65	31
2014	AS-01	100	11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	AS	38	21
2014	AS	39	31
2014	AS-01	64	11

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	AS	21
2014	AS	31
2014	AS-01	11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	AS	21
2014	AS	31
2014	AS-01	11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	AS	38	21
2014	AS	55	31
2014	AS-01	55	11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AS	48	21
2014	AS	48	31
2014	AS-01	45	11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	AS	29	21
2014	AS	16	31

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	0	21
2014	AS	16	31

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AS	38	21
2014	AS	32	31

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	AS	20
2014	AS	28
2014	AS-01	11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	25	20
2014	AS	18	28

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AS	45	20
2014	AS	32	28
2014	AS-01	45	11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AS	55	20
2014	AS	50	28
2014	AS-01	73	11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	AS	0	20

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	60	20
2014	AS	43	28

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	80	20	20

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	17	20	9	5	31	3	49	21	109
2017	AS-01	13	23	16	10	3	32	3	55	20	31
2017	AS-02	14	22	18	12	6	22	6	49	26	32
2017	AS-03	13	0	27	7	0	53	0	29	14	15
2017	AS-04	10	39	10	20	10	10	0	55	34	10
2017	AS-05	27	0	27	0	9	37	0	42	14	11
2014	AS	16	23	21	4	7	25	4	55	15	139
2014	AS-01	18	30	16	2	9	21	4	64	15	44
2014	AS-02	17	28	19	3	8	19	6	59	15	36
2014	AS-03	5	19	29	0	0	48	0	45	0	21
2014	AS-05	16	16	16	11	5	26	10	50	25	19

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	31	19	4	4	10	1	70	8	108
2017	AS-01	25	23	23	10	0	16	3	60	12	31
2017	AS-02	33	19	31	3	3	10	0	58	7	31
2017	AS-03	27	40	13	0	7	13	0	77	8	15
2017	AS-04	30	60	10	0	0	0	0	90	0	10
2017	AS-05	45	37	0	0	9	9	0	90	10	11
2014	AS	32	33	19	3	4	8	1	72	7	139
2014	AS-01	43	25	18	2	5	7	0	73	7	44
2014	AS-02	25	36	22	3	3	8	3	69	6	36
2014	AS-03	29	43	24	0	0	5	0	75	0	21
2014	AS-05	21	43	21	0	5	4	4	71	6	19
2011	AS	18	33	27	8	5	10	0	56	14	185
2011	AS-01	26	26	30	4	2	12	0	59	7	50
2011	AS-02	15	35	28	6	7	9	0	55	14	54
2011	AS-03	10	40	30	7	0	13	0	58	8	30
2011	AS-04	13	50	6	13	13	6	0	67	27	16
2011	AS-06	20	27	27	20	7	0	0	47	27	15

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	45	14	4	3	3	1	79	7	109
2017	AS-01	13	55	7	6	6	9	3	78	15	31
2017	AS-02	31	48	18	3	0	0	0	79	3	32
2017	AS-03	40	40	20	0	0	0	0	80	0	15
2017	AS-04	29	40	20	0	10	0	0	70	10	10
2017	AS-05	63	27	9	0	0	0	0	91	0	11
2014	AS	29	50	15	2	2	1	1	81	4	139
2014	AS-01	21	54	18	2	0	2	2	79	2	44
2014	AS-02	28	53	14	3	3	0	0	81	6	36
2014	AS-03	29	43	19	0	10	0	0	71	10	21
2014	AS-05	43	43	14	0	0	0	0	86	0	19
2011	AS	30	46	11	7	3	1	2	78	10	184
2011	AS-01	12	54	20	8	2	2	2	69	10	50
2011	AS-02	36	42	11	6	4	0	2	79	10	53
2011	AS-03	37	37	7	10	7	3	0	76	17	30
2011	AS-04	44	44	6	6	0	0	0	88	6	16
2011	AS-06	40	53	0	0	0	0	7	100	0	15
2008	AS	26	51	8	9	1	3	1	81	11	145
2008	AS-01	18	48	16	9	2	5	2	71	12	44
2008	AS-02	26	51	5	13	0	5	0	81	14	39
2008	AS-03	24	56	4	12	4	0	0	80	16	25
2008	AS-05	50	29	14	7	0	0	0	79	7	14
2008	AS-06	20	70	0	0	0	0	10	100	0	10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	11	23	28	2	3	27	6	51	7	108
2017	AS-01	13	29	13	3	0	29	13	72	6	31
2017	AS-02	3	19	44	0	3	30	0	32	5	31
2017	AS-03	13	7	20	0	7	53	0	43	14	15
2017	AS-04	10	20	50	10	0	0	10	34	11	10
2017	AS-05	27	37	9	0	0	9	18	87	0	11
2014	AS	7	20	21	6	5	29	12	47	18	139
2014	AS-01	5	25	13	7	5	29	16	54	21	44
2014	AS-02	14	17	25	5	6	22	11	46	16	36
2014	AS-03	0	14	19	5	5	48	10	33	22	21
2014	AS-05	11	21	25	5	5	16	16	47	16	19
2011	AS	4	20	21	8	9	28	9	39	27	183
2011	AS-01	2	18	20	4	4	41	10	42	17	49
2011	AS-02	4	15	30	11	11	23	6	26	32	53
2011	AS-03	0	17	20	10	10	33	10	29	35	30
2011	AS-04	6	31	13	13	13	13	13	50	33	16
2011	AS-06	0	27	13	0	13	20	27	50	25	15

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	52	19	14	3	1	10	1	80	4	109
2017	AS-01	55	16	10	0	0	15	3	88	0	31
2017	AS-02	42	25	21	6	0	6	0	71	7	32
2017	AS-03	54	13	0	7	7	19	0	83	17	15
2017	AS-04	30	20	39	0	0	10	0	56	0	10
2017	AS-05	73	18	9	0	0	0	0	91	0	11
2014	AS	43	37	8	4	0	7	2	87	4	139
2014	AS-01	43	36	5	2	0	11	2	92	3	44
2014	AS-02	45	36	14	3	0	0	3	83	3	36
2014	AS-03	38	52	0	0	0	10	0	100	0	21
2014	AS-05	53	21	11	5	0	5	4	82	6	19
2011	AS	34	39	10	4	2	9	2	82	6	184
2011	AS-01	28	46	6	6	0	10	4	86	7	50
2011	AS-02	36	40	13	2	2	6	2	82	4	53
2011	AS-03	23	47	13	7	0	10	0	78	7	30
2011	AS-04	44	25	6	6	0	19	0	85	8	16
2011	AS-06	40	33	7	0	7	7	7	85	8	15
2008	AS	37	34	11	5	1	10	2	81	6	145
2008	AS-01	25	43	9	5	0	16	2	83	6	44
2008	AS-02	46	31	10	0	3	10	0	86	3	39
2008	AS-03	32	32	12	8	0	12	4	76	10	25
2008	AS-05	50	7	21	14	0	7	0	62	15	14
2008	AS-06	30	60	0	0	0	0	10	100	0	10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	46	23	16	2	1	11	1	78	3	109
2017	AS-01	49	20	13	0	0	15	3	84	0	31
2017	AS-02	36	25	27	3	0	9	0	66	3	32
2017	AS-03	47	27	13	0	7	7	0	79	7	15
2017	AS-04	40	20	19	0	0	20	0	76	0	10
2017	AS-05	63	27	0	9	0	0	0	91	9	11
2014	AS	35	35	12	4	1	11	2	80	6	139
2014	AS-01	30	38	9	0	0	21	2	88	0	44
2014	AS-02	47	28	14	6	0	3	3	79	6	36
2014	AS-03	19	57	5	5	5	10	0	84	11	21
2014	AS-05	37	27	11	11	0	11	4	75	13	19
2011	AS	25	36	16	6	2	13	3	72	10	184
2011	AS-01	26	38	10	8	0	14	4	78	10	50
2011	AS-02	28	38	19	2	4	8	2	73	6	53
2011	AS-03	10	47	20	7	0	13	3	68	8	30
2011	AS-04	25	25	13	13	0	25	0	67	17	16
2011	AS-06	20	27	27	0	7	13	7	58	8	15
2008	AS	37	30	12	8	4	7	2	73	14	145
2008	AS-01	32	39	14	5	2	7	2	78	8	44
2008	AS-02	44	28	10	5	5	5	3	78	11	39
2008	AS-03	24	28	20	12	4	12	0	59	18	25
2008	AS-05	57	14	0	21	0	7	0	77	23	14
2008	AS-06	40	30	10	10	10	0	0	70	20	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	7	93	109
2014	AS	9	91	139
2014	AS-01	11	89	44

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	11	27	3	3	37	4	46	9	109
2017	AS-01	19	13	26	3	3	32	3	50	10	31
2017	AS-02	15	14	24	3	0	34	9	52	6	32
2017	AS-03	13	7	20	0	7	53	0	43	14	15
2017	AS-04	10	19	41	0	10	20	0	37	13	10
2017	AS-05	18	0	27	9	0	45	0	33	17	11
2014	AS	20	17	17	1	1	36	8	67	4	139
2014	AS-01	21	25	9	0	2	27	16	80	4	44
2014	AS-02	14	22	22	0	3	28	11	59	5	36
2014	AS-03	24	5	19	0	0	52	0	60	0	21
2014	AS-05	26	11	16	5	0	42	0	63	9	19

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	27	18	2	2	14	1	74	4	109
2017	AS-01	32	20	26	0	3	16	3	64	4	31
2017	AS-02	37	26	21	3	0	12	0	72	4	32
2017	AS-03	27	34	7	0	7	26	0	82	9	15
2017	AS-04	40	29	20	0	0	10	0	77	0	10
2017	AS-05	45	37	0	9	0	9	0	90	10	11
2014	AS	36	25	17	2	1	17	1	74	4	139
2014	AS-01	39	29	9	2	2	18	0	83	6	44
2014	AS-02	25	36	25	3	0	8	3	69	3	36
2014	AS-03	48	14	14	5	0	19	0	76	6	21
2014	AS-05	37	27	16	0	5	15	0	75	6	19
2011	AS	26	30	21	6	4	12	1	65	12	185
2011	AS-01	32	32	14	2	2	18	0	78	5	50
2011	AS-02	28	28	28	4	6	6	2	60	10	54
2011	AS-03	17	30	30	13	0	10	0	52	15	30
2011	AS-04	19	44	0	13	6	19	0	77	23	16
2011	AS-06	27	40	13	7	7	7	0	71	14	15

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	29	18	9	13	1	59	22	109
2017	AS-01	29	33	19	10	10	0	62	19	31
2017	AS-02	26	28	21	12	12	0	54	24	32
2017	AS-03	20	19	13	13	27	7	42	43	15
2017	AS-04	30	39	10	10	10	0	70	20	10
2017	AS-05	36	37	27	0	0	0	73	0	11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	32	30	9	6	55	16	109
2017	AS-01	35	26	39	0	0	61	0	31
2017	AS-02	22	28	26	9	16	49	25	32
2017	AS-03	7	47	20	13	13	54	26	15
2017	AS-04	20	30	39	10	0	50	10	10
2017	AS-05	27	18	27	27	0	45	27	11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	36	21	14	6	1	58	20	109
2017	AS-01	32	45	13	6	0	3	80	7	31
2017	AS-02	19	35	18	19	9	0	54	28	32
2017	AS-03	13	20	27	13	27	0	34	40	15
2017	AS-04	10	49	20	20	0	0	59	20	10
2017	AS-05	27	27	46	0	0	0	54	0	11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	20	22	24	19	12	3	43	32	109
2017	AS-01	35	19	26	13	0	6	59	14	31
2017	AS-02	19	12	23	24	19	3	32	44	32
2017	AS-03	7	20	20	26	27	0	27	53	15
2017	AS-04	10	41	29	20	0	0	51	20	10
2017	AS-05	8	27	37	0	27	0	36	27	11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	53	23	14	3	1	6	81	4	108
2017	AS-01	58	26	3	0	0	13	96	0	31
2017	AS-02	45	27	22	6	0	0	72	6	32
2017	AS-03	42	22	14	0	7	14	75	8	14
2017	AS-04	61	29	0	10	0	0	90	10	10
2017	AS-05	54	9	27	0	0	9	70	0	11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	30	14	11	4	2	71	15	109
2017	AS-01	45	26	13	9	0	6	76	10	31
2017	AS-02	43	32	9	9	6	0	75	15	32
2017	AS-03	47	34	7	6	7	0	81	13	15
2017	AS-04	30	30	9	20	10	0	61	30	10
2017	AS-05	36	18	37	9	0	0	54	9	11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	35	9	15	5	1	71	19	108
2017	AS-01	47	27	3	16	3	3	77	20	30
2017	AS-02	22	44	15	12	6	0	66	19	32
2017	AS-03	34	26	20	20	0	0	60	20	15
2017	AS-04	30	39	0	10	20	0	70	30	10
2017	AS-05	36	37	9	18	0	0	73	18	11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	37	18	13	10	1	58	23	108
2017	AS-01	34	37	16	6	3	3	73	10	30
2017	AS-02	14	37	21	15	12	0	51	28	32
2017	AS-03	13	34	13	13	27	0	47	40	15
2017	AS-04	20	29	20	20	10	0	49	30	10
2017	AS-05	18	37	18	18	9	0	54	27	11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	29	16	17	7	1	59	25	108
2017	AS-01	24	40	10	23	0	3	66	24	30
2017	AS-02	29	18	24	19	9	0	48	28	32
2017	AS-03	34	27	7	19	13	0	60	33	15
2017	AS-04	30	29	20	0	20	0	59	20	10
2017	AS-05	36	27	9	18	9	0	63	27	11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	25	14	8	9	2	1	68	18	108
2017	AS-01	43	23	13	7	7	3	3	71	14	30
2017	AS-02	31	26	15	12	16	0	0	57	28	32
2017	AS-03	60	13	7	13	7	0	0	74	19	15
2017	AS-04	20	40	19	0	10	10	0	67	11	10
2017	AS-05	45	27	9	9	9	0	0	73	18	11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	66	15	7	5	5	3	83	10	107
2017	AS-01	64	17	3	3	6	7	86	10	30
2017	AS-02	59	22	12	3	3	0	81	6	31
2017	AS-03	60	7	7	13	7	7	71	22	15
2017	AS-04	60	10	10	10	10	0	70	20	10
2017	AS-05	82	18	0	0	0	0	100	0	11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	75	9	4	5	4	5	88	9	109
2017	AS-01	68	3	6	6	6	10	79	14	31
2017	AS-02	67	20	3	6	0	3	90	7	32
2017	AS-03	80	7	0	0	7	7	93	7	15
2017	AS-04	80	10	0	0	10	0	90	10	10
2017	AS-05	91	0	0	9	0	0	91	9	11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	61	22	8	5	2	2	84	7	109
2017	AS-01	55	13	13	9	3	6	73	14	31
2017	AS-02	57	34	6	3	0	0	91	3	32
2017	AS-03	73	20	0	7	0	0	93	7	15
2017	AS-04	71	0	19	0	10	0	71	10	10
2017	AS-05	54	37	0	9	0	0	91	9	11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	68	15	6	6	3	2	85	9	109
2017	AS-01	62	19	3	6	3	6	86	10	31
2017	AS-02	63	25	6	6	0	0	88	6	32
2017	AS-03	80	0	7	7	7	0	80	13	15
2017	AS-04	61	19	0	10	10	0	80	20	10
2017	AS-05	82	9	0	9	0	0	91	9	11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	66	6	5	1	22	93	1	109
2017	AS-01	74	0	0	3	22	96	4	31
2017	AS-02	57	6	9	0	28	87	0	32
2017	AS-03	60	0	7	0	33	90	0	15
2017	AS-04	70	10	0	0	20	100	0	10
2017	AS-05	73	18	9	0	0	91	0	11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	75	17	1	1	1	5	98	1	109
2017	AS-01	74	16	0	3	0	6	97	3	31
2017	AS-02	69	28	0	0	0	3	100	0	32
2017	AS-03	81	7	0	0	0	13	100	0	15
2017	AS-04	70	10	10	0	10	0	89	0	10
2017	AS-05	73	27	0	0	0	0	100	0	11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	66	12	9	5	5	4	81	10	109
2017	AS-01	61	13	10	3	10	3	76	13	31
2017	AS-02	51	15	15	6	6	6	70	13	32
2017	AS-03	74	7	7	7	0	6	86	7	15
2017	AS-04	90	10	0	0	0	0	100	0	10
2017	AS-05	91	0	9	0	0	0	91	0	11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	28	13	4	4	4	78	8	109
2017	AS-01	45	26	13	6	3	6	76	10	31
2017	AS-02	39	27	22	9	0	3	68	10	32
2017	AS-03	54	27	7	0	7	6	86	7	15
2017	AS-04	49	20	20	0	10	0	70	10	10
2017	AS-05	63	27	0	0	9	0	91	9	11

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	35	35	7	7	51	14	108
2017	AS-01	19	45	26	6	3	65	10	31
2017	AS-02	6	33	41	10	10	39	19	31
2017	AS-03	34	13	33	0	20	47	20	15
2017	AS-04	10	40	39	10	0	50	10	10
2017	AS-05	18	27	46	0	9	45	9	11

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	5	22	32	28	13	1	41	27	109
2017	AS-01	3	10	39	29	16	3	47	13	31
2017	AS-02	6	25	37	26	6	0	32	31	32
2017	AS-03	7	53	13	20	7	0	27	60	15
2017	AS-04	0	10	50	19	20	0	39	10	10
2017	AS-05	9	9	27	27	27	0	54	18	11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	32	11	5	4	5	79	10	109
2017	AS-01	29	45	16	0	0	9	82	0	31
2017	AS-02	39	37	12	3	6	3	78	10	32
2017	AS-03	40	26	13	13	7	0	66	20	15
2017	AS-04	61	10	0	19	0	10	79	21	10
2017	AS-05	63	9	9	9	0	9	80	10	11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	51	11	5	9	3	74	14	108
2017	AS-01	23	35	23	3	10	6	62	14	31
2017	AS-02	20	61	6	0	9	3	84	10	32
2017	AS-03	20	53	0	13	13	0	73	27	15
2017	AS-04	10	50	20	10	10	0	59	20	10
2017	AS-05	27	55	9	9	0	0	82	9	11

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	21	79	109
2017	AS-01	16	84	31
2017	AS-02	34	66	32
2014	AS	18	82	139
2014	AS-01	21	79	44
2014	AS-02	22	78	36

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	82	18	23
2017	AS-02	81	19	11
2014	AS	84	16	25

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	42	5	11	5	0	0	79	16	19
2014	AS	72	14	9	5	0	0	0	86	5	21

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	15	19	8	5	2	1	52	48	109
2017	AS-01	41	23	16	6	6	3	3	44	56	31
2017	AS-02	44	15	18	19	3	0	0	44	56	32
2017	AS-03	66	7	13	0	7	7	0	71	29	15
2017	AS-04	49	20	20	0	10	0	0	49	51	10
2017	AS-05	54	0	46	0	0	0	0	54	46	11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	30	50
2017	AS-01	34	15
2017	AS-02	22	18

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	28	50
2017	AS-01	20	15
2017	AS-02	39	18

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	18	50
2017	AS-01	20	15
2017	AS-02	28	18

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	AS	34	50
2017	AS-01	20	15
2017	AS-02	39	18

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	AS	14	50
2017	AS-01	20	15
2017	AS-02	17	18

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	AS	50	50
2017	AS-01	40	15
2017	AS-02	50	18

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	AS	62	21	4	2	11	47
2017	AS-01	72	14	0	7	7	14
2017	AS-02	41	35	6	0	18	17

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	10	31	19	10	20	10	46	33	51
2017	AS-01	13	19	18	6	31	13	36	43	16
2017	AS-02	6	39	28	11	11	6	47	24	18

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	4	4	16	16	49	2	10	9	73	51
2017	AS-01	6	0	6	12	62	0	13	7	86	16
2017	AS-02	0	6	39	17	39	0	0	6	56	18

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)