2017 Public Service Employee Survey Results for the Canada School of Public Service by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 44 5 10 3 0 0 82 13 363
2017 Part-time 49 51 0 0 0 0 0 100 0 27
2014 Full-time 33 49 5 10 3 0 0 82 13 511
2014 Part-time 40 39 7 9 5 0 0 79 14 39
2011 Full-time 28 46 8 14 5 0 0 74 18 667
2011 Part-time 28 55 7 4 6 0 0 83 10 26
2008 Full-time 39 44 5 9 3 0 0 83 12 562
2008 Part-time 54 21 17 8 0 0 0 75 8 24

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 63 24 8 3 1 1 0 88 5 363
2017 Part-time 78 16 6 0 0 0 0 94 0 27
2014 Full-time 59 29 6 4 1 0 1 89 5 511
2014 Part-time 72 21 5 0 0 2 0 95 0 39
2011 Full-time 60 28 4 6 2 0 0 88 8 666
2011 Part-time 65 15 6 0 0 14 0 93 0 26
2008 Full-time 62 26 4 5 2 0 0 89 7 559
2008 Part-time 67 29 4 0 0 0 0 96 0 24

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 29 6 7 2 0 0 85 9 363
2017 Part-time 72 23 5 0 0 0 0 95 0 27
2014 Full-time 52 27 8 11 3 0 0 79 13 511
2014 Part-time 60 28 10 3 0 0 0 88 3 39
2011 Full-time 54 27 7 9 2 0 0 82 11 667
2011 Part-time 48 37 11 0 4 0 0 85 4 26
2008 Full-time 51 29 6 10 4 0 0 80 14 562
2008 Part-time 67 21 8 0 4 0 0 88 4 24

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 37 6 9 5 0 0 80 14 362
2017 Part-time 59 32 6 3 0 0 0 90 3 27
2014 Full-time 44 39 5 8 4 0 0 82 12 511
2014 Part-time 50 29 9 9 0 0 2 81 10 39
2011 Full-time 41 37 8 10 4 0 0 77 14 667
2011 Part-time 62 30 4 0 0 0 4 96 0 26

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 37 15 9 5 0 0 70 15 362
2017 Part-time 29 49 8 3 3 0 8 84 7 26
2014 Full-time 31 42 13 11 4 0 0 73 14 511
2014 Part-time 39 25 12 20 2 0 2 66 23 39
2011 Full-time 29 34 18 12 7 0 1 63 19 667
2011 Part-time 21 39 24 3 9 0 4 62 13 26
2008 Full-time 28 38 16 10 6 0 2 68 16 562
2008 Part-time 21 33 17 8 4 0 17 65 15 24

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 38 8 6 3 0 0 82 9 362
2017 Part-time 53 17 13 17 0 0 0 70 17 27
2014 Full-time 43 34 10 7 5 0 0 78 12 510
2014 Part-time 42 37 16 5 0 0 0 79 5 39
2011 Full-time 41 37 10 8 4 0 0 78 12 667
2011 Part-time 44 32 20 4 0 0 0 76 4 26
2008 Full-time 41 37 10 6 5 0 0 78 11 562
2008 Part-time 25 54 8 8 4 0 0 79 13 24

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 33 7 6 3 0 0 84 9 362
2017 Part-time 58 16 13 11 3 0 0 73 14 27
2014 Full-time 49 31 9 7 4 0 0 80 11 510
2014 Part-time 44 42 9 5 0 0 0 86 5 39
2011 Full-time 48 34 7 6 4 0 0 82 10 666
2011 Part-time 32 57 3 8 0 0 0 89 8 26
2008 Full-time 46 37 8 5 4 0 1 83 9 562
2008 Part-time 33 58 4 0 4 0 0 92 4 24

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 36 8 6 3 0 0 83 9 362
2017 Part-time 63 34 0 0 3 0 0 97 3 27
2014 Full-time 49 39 7 3 1 0 0 88 5 511
2014 Part-time 63 26 5 2 0 2 2 93 2 39

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 31 9 7 5 0 0 80 11 360
2017 Part-time 64 20 3 3 3 0 7 90 7 27
2014 Full-time 45 33 9 7 5 0 1 79 12 511
2014 Part-time 65 23 7 3 2 0 0 88 5 39
2011 Full-time 36 36 12 10 4 0 2 73 15 663
2011 Part-time 61 30 4 6 0 0 0 90 6 26

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 22 16 9 9 3 14 59 22 360
2017 Part-time 35 20 13 0 3 0 29 78 4 27
2014 Full-time 34 23 11 9 8 2 13 67 20 511
2014 Part-time 27 18 12 5 0 2 36 73 7 39
2011 Full-time 25 21 10 10 13 2 19 59 29 663
2011 Part-time 22 29 9 4 14 4 18 66 22 25
2008 Full-time 32 23 8 12 11 2 13 64 27 559
2008 Part-time 46 17 0 0 13 0 25 83 17 24

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 41 11 7 4 0 0 79 10 363
2017 Part-time 40 33 17 6 3 0 0 73 9 27
2014 Full-time 38 40 11 8 4 0 0 77 12 510
2014 Part-time 36 46 11 7 0 0 0 82 7 39
2011 Full-time 34 40 12 9 6 0 0 74 14 664
2011 Part-time 28 57 11 4 0 0 0 85 4 26
2008 Full-time 38 43 9 6 4 0 0 81 10 558
2008 Part-time 42 46 8 0 4 0 0 88 4 24

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 36 13 11 6 0 0 70 17 363
2017 Part-time 59 22 16 3 0 0 0 81 3 27
2014 Full-time 32 37 12 9 10 1 0 69 19 511
2014 Part-time 42 34 11 13 0 0 0 75 13 39
2011 Full-time 25 35 16 15 9 0 0 59 24 665
2011 Part-time 26 32 12 15 14 0 0 59 29 26

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 38 12 16 5 0 0 67 21 362
2017 Part-time 40 41 9 6 3 0 0 81 10 27

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 37 9 7 3 1 0 81 10 363
2017 Part-time 38 44 15 3 0 0 0 82 3 27
2014 Full-time 47 36 8 4 4 1 0 84 9 511
2014 Part-time 47 33 13 2 4 0 0 80 6 39
2011 Full-time 42 37 11 7 3 0 0 80 9 664
2011 Part-time 44 40 3 3 10 0 0 84 13 26
2008 Full-time 48 37 7 4 3 0 0 85 8 560
2008 Part-time 42 42 8 4 4 0 0 83 8 24

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 36 12 10 7 0 0 71 17 361
2017 Part-time 48 25 7 14 3 0 3 75 17 27

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 36 8 3 0 0 0 89 3 363
2017 Part-time 45 43 8 3 0 0 0 89 3 27
2014 Full-time 65 24 8 2 1 0 0 89 3 511
2014 Part-time 67 21 10 2 0 0 0 88 2 39
2011 Full-time 56 32 8 3 1 0 0 88 4 666
2011 Part-time 50 38 11 0 0 0 0 89 0 25

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 37 11 10 5 0 0 74 15 363
2017 Part-time 36 37 14 6 3 0 3 76 10 27
2014 Full-time 29 41 13 10 7 0 0 70 17 511
2014 Part-time 31 40 9 9 5 0 5 75 15 39
2011 Full-time 27 41 12 11 9 0 0 68 20 666
2011 Part-time 21 56 15 8 0 0 0 76 8 26

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 31 13 7 5 0 0 75 12 363
2017 Part-time 47 28 10 3 9 0 3 77 13 27
2014 Full-time 36 35 15 9 4 0 0 71 14 511
2014 Part-time 41 26 29 4 0 0 0 67 4 39

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 34 12 10 5 0 0 73 15 363
2017 Part-time 47 24 26 0 3 0 0 71 3 27
2014 Full-time 34 37 13 9 6 1 0 72 15 511
2014 Part-time 29 38 26 2 4 0 0 67 7 39
2011 Full-time 30 40 13 11 5 0 1 71 17 667
2011 Part-time 38 41 18 3 0 0 0 79 3 26

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 39 12 6 1 0 0 81 7 362
2017 Part-time 44 39 14 0 3 0 0 83 3 27
2014 Full-time 42 39 11 5 3 0 0 81 8 511
2014 Part-time 40 49 7 4 0 0 0 89 4 39
2011 Full-time 37 42 10 8 3 0 0 79 11 664
2011 Part-time 40 53 3 4 0 0 0 93 4 26
2008 Full-time 42 42 7 6 3 0 0 84 9 560
2008 Part-time 50 42 4 4 0 0 0 92 4 24

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 40 17 6 4 0 0 74 9 362
2017 Part-time 63 21 9 3 0 0 4 87 3 27
2014 Full-time 36 38 16 9 2 0 0 74 10 511
2014 Part-time 52 29 12 2 2 0 2 83 5 38
2011 Full-time 35 32 19 8 5 0 0 67 13 666
2011 Part-time 49 26 12 14 0 0 0 75 14 25
2008 Full-time 23 31 19 15 11 0 0 54 26 561
2008 Part-time 50 29 17 0 4 0 0 79 4 24

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 31 31 13 4 1 2 17 50 362
2017 Part-time 6 18 41 15 17 0 3 33 25 27
2014 Full-time 15 34 32 12 5 1 2 18 49 511
2014 Part-time 4 34 26 17 14 2 2 33 40 39
2011 Full-time 17 33 28 13 6 0 4 19 52 664
2011 Part-time 0 33 40 20 0 4 3 21 36 26
2008 Full-time 20 35 29 10 3 1 1 14 57 558
2008 Part-time 8 21 33 21 8 4 4 32 32 24

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 26 29 12 6 1 2 18 52 362
2017 Part-time 13 17 28 26 11 3 3 39 32 27
2014 Full-time 17 25 31 14 7 2 3 23 44 510
2014 Part-time 6 14 38 13 15 12 2 32 24 39
2011 Full-time 24 28 25 12 6 2 3 19 55 663
2011 Part-time 17 19 36 22 0 0 6 23 38 26
2008 Full-time 24 33 21 13 5 2 2 19 59 558
2008 Part-time 17 17 29 8 21 4 4 32 36 24

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 28 28 12 4 1 3 17 55 362
2017 Part-time 17 28 20 20 4 8 3 27 51 27
2014 Full-time 31 28 23 11 3 2 2 14 62 510
2014 Part-time 21 33 14 17 10 2 2 28 57 39
2011 Full-time 27 27 21 12 5 3 6 18 59 665
2011 Part-time 16 34 26 15 0 0 10 16 55 26
2008 Full-time 25 28 24 12 5 2 3 19 56 557
2008 Part-time 21 21 8 17 17 8 8 40 50 24

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 22 32 23 8 1 1 31 36 362
2017 Part-time 10 10 23 28 26 0 3 56 20 27
2014 Full-time 13 17 39 21 9 1 1 30 31 509
2014 Part-time 2 7 28 34 14 7 7 56 11 39
2011 Full-time 14 24 31 16 8 1 6 26 41 661
2011 Part-time 0 21 34 32 10 0 3 43 21 26
2008 Full-time 24 28 27 11 6 1 3 18 54 555
2008 Part-time 17 21 17 29 13 0 4 43 39 24

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 25 27 13 8 1 4 22 50 360
2017 Part-time 13 3 40 17 16 3 9 38 17 27
2014 Full-time 24 27 26 14 5 2 3 20 53 511
2014 Part-time 9 14 15 38 17 2 4 59 25 38
2011 Full-time 23 24 26 13 7 1 6 22 51 665
2011 Part-time 17 32 19 18 4 0 10 25 54 26
2008 Full-time 24 28 25 12 6 2 3 19 54 556
2008 Part-time 13 22 13 35 9 0 9 48 38 23

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 27 23 15 6 2 2 22 54 362
2017 Part-time 15 14 40 15 5 11 0 22 33 27
2014 Full-time 16 21 26 23 8 3 4 33 39 511
2014 Part-time 5 14 24 30 15 5 8 51 22 38
2011 Full-time 25 24 24 14 6 3 4 21 53 661
2011 Part-time 17 23 23 18 0 16 3 22 50 26
2008 Full-time 28 26 23 10 5 2 4 17 58 559
2008 Part-time 17 29 13 13 21 0 8 36 50 24

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 23 32 13 6 2 2 20 47 360
2017 Part-time 6 21 31 15 16 11 0 35 31 27
2014 Full-time 22 28 31 10 5 2 2 16 52 510
2014 Part-time 9 24 27 14 10 10 7 28 39 39
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 69 25 2 2 1 0 0 94 4 363
2017 Part-time 83 11 0 3 0 0 3 97 3 27
2014 Full-time 72 18 5 3 1 0 1 91 4 511
2014 Part-time 81 14 0 0 0 2 2 100 0 39
2011 Full-time 68 22 4 4 2 0 1 91 6 665
2011 Part-time 48 33 4 8 3 0 3 84 12 26
2008 Full-time 64 24 4 5 2 0 1 89 7 561
2008 Part-time 67 21 0 0 4 8 0 95 5 24

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 31 13 11 6 3 2 68 18 363
2017 Part-time 52 23 6 3 6 0 9 83 10 27
2014 Full-time 35 28 14 9 7 3 4 67 18 511
2014 Part-time 44 26 4 2 2 2 19 89 5 39

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 26 8 9 4 0 0 79 13 363
2017 Part-time 59 21 10 0 3 0 8 86 3 27
2014 Full-time 51 28 8 6 6 0 0 79 13 510
2014 Part-time 63 26 3 2 2 2 2 92 5 39

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 35 11 9 3 1 1 76 12 362
2017 Part-time 49 28 13 8 0 3 0 79 8 27
2014 Full-time 36 41 11 6 5 1 1 78 11 511
2014 Part-time 52 28 7 4 0 5 4 87 5 39
2011 Full-time 28 40 11 14 6 1 0 69 20 667
2011 Part-time 41 42 7 4 6 0 0 83 10 26
2008 Full-time 29 40 14 11 4 2 0 71 15 560
2008 Part-time 33 50 4 4 4 0 4 87 9 24

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 29 17 10 4 6 1 66 16 363
2017 Part-time 40 20 6 0 10 18 7 79 13 27
2014 Full-time 34 30 16 8 6 6 1 68 15 510
2014 Part-time 32 21 2 5 2 25 12 85 11 39
2011 Full-time 27 27 14 16 10 5 0 58 27 665
2011 Part-time 47 25 4 11 0 13 0 82 13 26
2008 Full-time 30 32 13 12 6 7 0 67 19 560
2008 Part-time 21 25 13 13 4 17 8 61 22 24

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 26 17 18 7 15 2 49 31 361
2017 Part-time 20 13 16 9 12 25 5 47 30 27
2014 Full-time 15 24 18 15 13 12 3 45 33 509
2014 Part-time 23 17 9 2 5 28 17 71 12 39

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 34 7 4 3 0 0 86 7 363
2017 Part-time 59 32 6 0 3 0 0 90 3 27
2014 Full-time 49 35 7 5 3 0 0 85 8 509
2014 Part-time 70 24 4 0 0 0 2 96 0 39
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 29 13 8 4 1 1 75 12 363
2017 Part-time 49 35 7 3 3 0 3 86 7 27
2014 Full-time 42 36 8 6 6 1 1 80 12 510
2014 Part-time 48 26 12 7 4 0 2 76 12 39
2011 Full-time 33 37 13 10 6 1 0 71 16 664
2011 Part-time 32 35 11 16 0 6 0 71 17 26
2008 Full-time 35 32 12 11 8 1 1 68 20 562
2008 Part-time 46 29 13 8 4 0 0 75 13 24

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 28 12 6 2 2 1 79 9 363
2017 Part-time 53 31 10 0 3 3 0 87 3 27
2014 Full-time 48 31 10 4 5 3 0 81 9 511
2014 Part-time 52 34 11 0 0 0 2 88 0 39
2011 Full-time 37 33 15 7 5 2 1 72 12 664
2011 Part-time 55 21 16 4 0 0 4 79 4 25
2008 Full-time 38 29 13 7 8 3 1 70 16 562
2008 Part-time 50 38 8 0 0 4 0 91 0 24

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 31 9 9 3 1 1 79 12 362
2017 Part-time 53 38 6 0 3 0 0 91 3 27
2014 Full-time 47 31 10 6 5 1 0 79 12 511
2014 Part-time 57 26 8 5 2 0 2 85 7 39
2011 Full-time 36 36 13 10 5 0 0 72 15 665
2011 Part-time 45 26 14 15 0 0 0 71 15 26
2008 Full-time 40 31 12 9 7 1 0 72 16 561
2008 Part-time 33 46 4 13 0 4 0 83 13 24

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 81 16 2 0 1 0 0 97 1 363
2017 Part-time 86 14 0 0 0 0 0 100 0 27
2014 Full-time 80 14 2 1 1 0 1 95 3 511
2014 Part-time 86 9 0 2 0 0 2 97 3 39
2011 Full-time 82 13 2 1 1 0 0 95 3 663
2011 Part-time 81 16 0 0 0 0 3 100 0 26
2008 Full-time 81 11 3 3 1 0 2 93 4 560
2008 Part-time 92 8 0 0 0 0 0 100 0 24

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 25 9 4 4 2 3 82 9 363
2017 Part-time 72 18 0 6 0 0 3 93 7 27
2014 Full-time 52 22 8 4 4 4 5 82 9 511
2014 Part-time 60 24 2 0 0 0 14 97 0 39
2011 Full-time 33 26 13 9 7 3 9 67 19 667
2011 Part-time 59 22 7 4 0 0 7 88 4 26

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 60 26 8 3 3 0 1 86 6 362
2017 Part-time 64 29 0 0 3 0 3 97 3 27

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 60 24 7 4 2 1 1 86 6 363
2017 Part-time 61 29 6 0 3 0 0 91 3 27

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 25 10 7 3 1 1 79 10 361
2017 Part-time 80 14 3 0 3 0 0 94 3 27
2014 Full-time 53 29 7 4 5 1 1 83 9 511
2014 Part-time 67 14 13 2 2 0 2 83 5 39
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 27 11 7 6 6 7 73 15 116
2014 Full-time 30 33 14 11 4 1 6 68 16 145

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 36 14 11 6 5 0 68 17 363
2017 Part-time 27 45 14 3 3 8 0 78 7 27
2014 Full-time 29 34 17 8 6 6 0 67 15 511
2014 Part-time 39 27 12 4 2 11 5 78 8 39
2011 Full-time 15 28 20 15 12 10 1 48 30 664
2011 Part-time 35 19 12 17 4 13 0 62 25 24

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 34 15 16 10 3 0 58 26 363
2017 Part-time 20 34 21 6 8 3 8 61 16 27
2014 Full-time 26 34 17 13 8 2 0 62 21 511
2014 Part-time 22 32 23 10 4 7 2 59 15 39
2011 Full-time 15 29 21 17 14 4 0 47 32 664
2011 Part-time 27 38 23 12 0 0 0 65 12 25
2008 Full-time 16 26 20 17 18 3 0 44 36 561
2008 Part-time 21 33 17 8 8 8 4 62 19 24

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 25 24 19 12 5 0 43 32 363
2017 Part-time 20 24 24 18 11 3 0 45 30 27
2014 Full-time 17 32 21 16 9 4 0 51 27 511
2014 Part-time 17 27 26 7 8 13 2 53 17 39
2011 Full-time 10 27 24 20 12 6 0 39 35 666
2011 Part-time 11 48 23 8 0 10 0 66 8 25
2008 Full-time 9 25 22 23 17 4 0 36 42 561
2008 Part-time 13 29 21 17 8 8 4 48 29 24

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 27 17 17 10 8 0 53 29 363
2017 Part-time 20 43 14 8 3 12 0 71 12 27
2014 Full-time 27 30 18 11 8 6 0 61 20 510
2014 Part-time 20 39 14 15 0 11 2 67 17 39
2011 Full-time 15 32 16 16 12 9 0 51 31 664
2011 Part-time 17 49 8 12 0 14 0 77 14 25
2008 Full-time 15 27 17 19 15 7 0 45 37 561
2008 Part-time 17 42 4 13 4 17 4 74 21 24

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 35 19 16 10 4 0 53 27 362
2017 Part-time 20 24 32 0 14 10 0 49 16 27
2014 Full-time 19 33 16 18 11 2 0 53 30 511
2014 Part-time 26 31 22 14 2 2 2 60 17 39
2011 Full-time 14 32 20 19 12 3 0 48 32 665
2011 Part-time 28 28 15 17 7 6 0 60 25 25
2008 Full-time 15 32 15 21 15 2 0 48 36 559
2008 Part-time 25 33 13 17 4 8 0 64 23 24
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 41 17 9 8 1 0 66 17 362
2017 Part-time 28 45 13 14 0 0 0 73 14 27
2014 Full-time 31 44 14 7 3 1 0 76 11 510
2014 Part-time 32 41 11 11 0 2 2 77 12 39
2011 Full-time 29 40 13 11 5 1 0 70 17 661
2011 Part-time 43 42 12 3 0 0 0 85 3 26

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 46 13 3 1 5 0 82 4 362
2017 Part-time 25 47 20 0 0 6 3 78 0 27
2014 Full-time 31 43 15 2 1 5 2 80 4 511
2014 Part-time 31 34 16 0 2 12 5 79 3 39
2011 Full-time 25 42 17 6 3 5 2 72 10 665
2011 Part-time 46 36 12 0 0 6 0 87 0 26

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 38 8 7 5 2 1 80 12 362
2017 Part-time 39 34 13 3 3 5 3 79 7 27
2014 Full-time 48 33 8 6 2 2 1 83 8 510
2014 Part-time 37 40 4 13 2 2 2 80 15 39
2011 Full-time 26 32 12 14 10 5 1 62 26 665
2011 Part-time 47 27 15 7 4 0 0 74 11 26
2008 Full-time 35 30 10 10 8 5 1 70 20 561
2008 Part-time 42 8 8 8 8 21 4 67 22 24

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 36 18 11 4 5 1 65 16 363
2017 Part-time 33 24 11 15 0 12 4 68 19 27
2014 Full-time 36 36 12 8 3 5 1 76 11 511
2014 Part-time 19 37 13 5 5 19 2 71 12 39
2011 Full-time 17 27 21 15 10 8 2 49 28 666
2011 Part-time 17 8 31 24 7 9 4 29 35 25

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 24 18 12 13 13 4 48 30 363
2017 Part-time 29 30 14 3 3 14 7 74 8 27
2014 Full-time 20 20 20 14 13 10 3 46 31 511
2014 Part-time 17 19 22 4 5 23 10 54 13 39
2011 Full-time 10 16 18 19 17 15 5 32 45 665
2011 Part-time 14 12 11 15 12 25 12 40 43 25

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 58 32 5 3 1 0 0 90 4 363
2017 Part-time 63 14 0 8 3 5 8 88 12 27
2014 Full-time 53 29 8 5 2 1 1 84 8 511
2014 Part-time 62 19 7 2 2 2 5 88 5 39

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 23 5 3 1 1 1 92 3 363
2017 Part-time 62 11 6 3 0 14 4 88 4 27
2014 Full-time 64 26 4 2 1 1 1 92 4 508
2014 Part-time 65 21 2 0 3 2 8 95 3 39
2011 Full-time 63 26 6 2 1 1 2 91 3 667
2011 Part-time 62 38 0 0 0 0 0 100 0 26
2008 Full-time 58 28 6 3 3 0 2 88 6 561
2008 Part-time 63 8 8 4 4 0 13 81 10 24

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 35 15 11 7 3 0 66 18 362
2017 Part-time 46 26 8 10 0 10 0 80 11 26
2014 Full-time 24 37 18 10 7 3 0 64 18 511
2014 Part-time 25 34 18 12 0 11 0 66 13 39
2011 Full-time 22 29 19 17 11 2 1 52 28 664
2011 Part-time 24 41 18 7 6 3 0 67 14 26
2008 Full-time 22 36 18 14 8 2 0 59 22 561
2008 Part-time 21 38 8 4 13 4 13 70 20 24

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 24 15 18 18 4 4 45 39 362
2017 Part-time 17 18 13 14 9 4 25 49 33 27
2014 Full-time 13 20 15 21 24 3 4 36 48 511
2014 Part-time 10 17 14 14 9 15 21 41 36 39
2011 Full-time 12 17 15 25 26 3 3 31 54 666
2011 Part-time 13 19 24 20 13 0 10 36 37 26
2008 Full-time 16 28 14 18 19 3 2 46 39 558
2008 Part-time 25 38 13 8 4 0 13 71 14 24

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 36 21 7 6 3 1 64 14 362
2017 Part-time 37 21 17 12 6 3 3 63 19 27

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 38 10 3 1 4 0 86 4 361
2017 Part-time 41 30 10 8 0 9 3 80 9 27
2014 Full-time 42 34 13 2 2 6 0 82 4 510
2014 Part-time 42 32 7 0 0 19 0 91 0 39

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 38 8 5 3 1 0 84 8 363
2017 Part-time 48 34 12 6 0 0 0 82 6 27
2014 Full-time 43 39 9 4 3 3 0 84 6 511
2014 Part-time 44 40 5 0 0 9 2 94 0 39
2011 Full-time 28 38 17 7 5 5 0 70 12 665
2011 Part-time 50 26 11 9 0 4 0 79 9 24

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 37 8 5 3 0 0 84 8 363
2017 Part-time 66 20 5 9 0 0 0 86 9 27
2014 Full-time 49 36 9 3 3 0 0 86 5 511
2014 Part-time 68 19 9 5 0 0 0 87 5 39
2011 Full-time 32 39 15 8 6 1 0 72 13 664
2011 Part-time 54 27 14 4 0 0 0 81 4 24
2008 Full-time 30 38 14 10 7 0 0 69 18 557
2008 Part-time 63 29 0 4 4 0 0 92 8 24

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 33 20 12 9 1 0 58 21 362
2017 Part-time 32 41 10 3 6 7 0 79 10 27
2014 Full-time 23 34 20 12 9 2 1 58 22 511
2014 Part-time 34 33 18 5 4 5 0 71 10 39
2011 Full-time 15 24 25 18 16 1 0 39 35 662
2011 Part-time 28 24 23 15 10 0 0 52 25 26

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 37 18 13 6 0 0 63 19 363
2017 Part-time 27 45 19 3 3 0 3 74 7 27
2014 Full-time 26 37 17 12 7 1 0 64 19 511
2014 Part-time 36 40 7 14 0 0 2 78 14 39
2011 Full-time 17 30 22 18 12 0 0 47 31 663
2011 Part-time 28 36 27 8 0 0 0 64 8 26
2008 Full-time 20 31 20 17 11 1 0 52 28 561
2008 Part-time 46 25 17 8 4 0 0 71 13 24

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 29 14 17 9 3 0 58 28 363
2017 Part-time 11 17 19 17 6 11 18 40 33 27
2014 Full-time 24 27 18 12 12 6 1 55 26 511
2014 Part-time 31 12 35 7 7 5 2 47 15 39
2011 Full-time 16 23 19 17 18 5 1 42 37 663
2011 Part-time 21 23 21 20 11 4 0 45 33 26
2008 Full-time 21 23 19 15 16 5 0 47 33 561
2008 Part-time 29 25 17 17 4 4 4 59 23 24
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 38 30 32 363
2017 Part-time 62 21 17 27
2014 Full-time 38 25 37 511
2014 Part-time 24 33 43 39
2011 Full-time 44 24 33 663
2011 Part-time 41 31 28 26

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 11 14 55 5 7 8 139
2017 Part-time 5 0 22 5 68 0 16
2014 Full-time 11 19 52 4 9999 14 194
2014 Part-time 11 10 37 11 9999 31 10
2011 Full-time 10 15 68 2 9999 6 300
2011 Part-time 46 8 46 0 9999 0 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 16 84 362
2014 Full-time 21 79 511
2014 Part-time 12 88 39

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 50 60
2014 Full-time 40 103

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 70 60
2014 Full-time 68 103

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 60
2014 Full-time 10 103

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 60
2014 Full-time 0 103

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 60

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 60
2014 Full-time 30 104

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 37 60
2014 Full-time 50 104

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 55 60
2014 Full-time 51 104

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 41 60
2014 Full-time 51 104

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 42 60
2014 Full-time 27 104

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 40 60
2014 Full-time 60 104

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 33 60
2014 Full-time 37 104

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 60
2014 Full-time 0 104

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 60
2014 Full-time 11 104

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 54 60
2014 Full-time 51 104

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 60
2014 Full-time 26 104

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 60
2014 Full-time 9 104

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 60 60
2014 Full-time 55 104

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 60
2014 Full-time 25 104

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 60
2014 Full-time 19 104

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 60
2014 Full-time 16 104

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 60
2014 Full-time 9 104

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 60
2014 Full-time 11 104

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 60
2014 Full-time 13 104

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 60
2014 Full-time 22 104

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 57
2014 Full-time 10 98

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 57
2014 Full-time 10 98

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 57
2014 Full-time 13 98

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 57
2014 Full-time 13 98

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 57
2014 Full-time 17 98

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 57
2014 Full-time 7 98

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 57
2014 Full-time 18 98

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 46 57
2014 Full-time 26 98

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 57
2014 Full-time 17 98

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 55 57
2014 Full-time 45 98

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 57

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 56 57
2014 Full-time 43 98

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 57
2014 Full-time 12 98

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 89 11 59

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 17 19 7 6 30 5 51 20 363
2017 Part-time 21 13 9 0 6 35 16 69 13 27
2014 Full-time 14 18 21 6 7 29 5 48 20 511
2014 Part-time 12 13 21 0 0 36 18 54 0 39

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 33 14 5 4 13 1 73 11 361
2017 Part-time 35 31 9 3 3 12 7 81 8 27
2014 Full-time 25 35 20 4 4 11 1 68 9 511
2014 Part-time 34 19 16 0 0 21 10 76 0 39
2011 Full-time 20 32 20 9 6 14 0 60 17 663
2011 Part-time 32 19 17 4 0 28 0 70 5 26
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 36 14 5 2 1 17 74 9 363
2017 Part-time 10 20 6 12 0 19 33 62 26 27
2014 Full-time 20 42 12 5 2 2 18 76 8 511
2014 Part-time 12 17 7 9 7 13 35 55 31 38
2011 Full-time 20 41 11 10 3 2 12 71 16 665
2011 Part-time 14 39 10 15 4 6 11 64 23 26
2008 Full-time 19 40 9 10 4 2 16 72 17 561
2008 Part-time 21 25 17 8 4 8 17 61 17 24

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 17 25 4 3 24 18 46 12 361
2017 Part-time 0 19 14 0 3 25 39 53 9 27
2014 Full-time 8 15 16 5 4 30 21 48 18 510
2014 Part-time 2 0 18 2 2 36 39 9 18 39
2011 Full-time 5 16 22 10 5 28 14 37 26 663
2011 Part-time 8 9 10 8 3 35 27 46 29 26

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 26 11 2 1 8 16 81 5 363
2017 Part-time 28 5 11 3 3 22 28 65 13 27
2014 Full-time 31 30 9 3 1 9 18 82 6 510
2014 Part-time 19 22 14 0 0 9 36 74 0 39
2011 Full-time 28 31 12 4 3 10 12 75 9 664
2011 Part-time 25 40 8 0 0 11 15 89 0 26
2008 Full-time 25 30 10 6 2 12 15 75 11 562
2008 Part-time 33 17 17 0 0 17 17 75 0 24

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 25 13 3 2 11 16 76 6 359
2017 Part-time 21 8 17 0 3 22 28 59 6 27
2014 Full-time 25 28 12 2 1 14 18 78 5 510
2014 Part-time 17 14 14 0 0 19 36 69 0 39
2011 Full-time 21 28 15 7 3 13 12 66 13 664
2011 Part-time 17 37 12 0 0 18 15 82 0 26
2008 Full-time 25 28 14 8 4 8 14 66 15 560
2008 Part-time 42 8 4 8 0 21 17 80 13 24
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 7 93 362
2014 Full-time 8 92 510

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 40 24
2014 Full-time 26 38

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 75 24
2014 Full-time 85 38

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 24
2014 Full-time 0 38

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 24

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 24
2014 Full-time 0 38

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Full-time 41 24
2014 Full-time 22 38

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 24
2014 Full-time 18 38

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 24

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 24

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 24

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 24
2014 Full-time 23 38

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 24

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 24

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 24

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 51 24
2014 Full-time 34 38

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 24

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 24

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 41 24
2014 Full-time 46 38

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 24

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 24

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 24

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 24

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 32 24
2014 Full-time 13 36

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 24
2014 Full-time 14 36

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 57 24
2014 Full-time 30 36

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 59 24
2014 Full-time 52 36

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 24

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 53 24
2014 Full-time 60 36

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 93 7 24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 14 21 2 2 38 5 55 8 363
2017 Part-time 21 17 17 3 3 33 6 62 10 27
2014 Full-time 15 15 19 2 4 36 9 55 11 511
2014 Part-time 19 5 17 2 0 40 17 56 5 39

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 32 13 2 2 16 1 79 5 363
2017 Part-time 45 17 17 3 3 12 3 73 7 27
2014 Full-time 29 30 17 2 3 18 2 73 6 511
2014 Part-time 41 10 18 0 0 25 5 73 0 39
2011 Full-time 26 31 18 5 3 18 0 69 9 667
2011 Part-time 38 29 18 0 0 15 0 79 0 26
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 24 19 11 18 0 3 51 30 362
2017 Part-time 12 28 17 16 23 0 5 42 40 27

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 24 30 16 11 0 1 42 27 363
2017 Part-time 42 22 23 3 6 0 3 67 10 27

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 28 28 16 9 0 1 46 26 362
2017 Part-time 36 42 3 9 3 3 3 83 13 27

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 19 25 22 18 0 2 34 41 363
2017 Part-time 19 53 10 8 6 0 3 75 15 27

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 23 20 7 2 1 7 68 10 360
2017 Part-time 66 25 3 0 0 0 6 97 0 27

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 31 20 10 9 0 1 60 19 362
2017 Part-time 57 18 5 11 3 0 6 80 15 27

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 30 21 14 6 1 0 59 20 361
2017 Part-time 48 26 3 14 6 0 3 76 21 27

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 27 28 15 13 0 1 43 29 361
2017 Part-time 35 32 10 11 9 0 3 69 20 27

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 27 20 20 10 0 1 49 31 361
2017 Part-time 30 28 22 6 11 0 3 60 17 27

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 29 21 10 9 1 1 60 19 360
2017 Part-time 47 33 11 0 3 0 6 85 3 27

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 58 20 11 5 5 0 1 79 10 362
2017 Part-time 68 19 0 0 3 3 6 97 3 26

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 74 11 4 3 3 1 4 90 6 363
2017 Part-time 71 5 6 6 0 0 12 86 7 27

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 59 23 9 4 2 0 3 85 6 363
2017 Part-time 74 11 3 6 0 0 6 91 6 27

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 17 10 4 5 0 2 81 9 362
2017 Part-time 67 15 0 12 0 0 6 87 13 27

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 60 13 6 2 0 0 19 90 2 362
2017 Part-time 62 8 0 0 0 0 30 100 0 27

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 73 15 4 0 0 1 7 95 1 360
2017 Part-time 66 14 0 0 0 3 17 100 0 27

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 63 15 8 2 5 1 5 83 8 363
2017 Part-time 51 14 14 3 5 0 13 75 9 27

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 26 10 4 3 0 4 82 7 363
2017 Part-time 60 20 5 3 0 0 13 91 3 27

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 28 36 16 8 0 0 40 24 362
2017 Part-time 26 48 16 6 0 3 0 76 7 27

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 22 36 22 10 0 1 33 30 362
2017 Part-time 6 6 25 23 36 3 0 61 13 27

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 40 14 5 3 3 0 77 8 363
2017 Part-time 26 47 13 3 7 4 0 77 10 26

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 40 14 11 12 2 0 62 23 361
2017 Part-time 28 46 6 10 6 4 0 77 17 27
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 19 81 363
2014 Full-time 17 83 510

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 86 14 69
2014 Full-time 84 16 85

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 41 5 7 2 0 0 87 9 60
2014 Full-time 60 27 1 10 1 0 0 87 12 71
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 21 18 8 12 3 1 39 61 363
2017 Part-time 8 21 24 16 28 0 3 8 92 27

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 27 215
2017 Part-time 57 24

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 33 215
2017 Part-time 46 24

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 215
2017 Part-time 50 24

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 37 215
2017 Part-time 28 24

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 215
2017 Part-time 3 24

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 215
2017 Part-time 34 24

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 6 47 21 8 4 13 205
2017 Part-time 0 33 42 7 0 18 24

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 25 17 15 18 1 11 43 38 215
2017 Part-time 9 27 17 23 20 0 4 38 45 24

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 2 11 15 18 41 3 10 15 67 216
2017 Part-time 0 13 4 37 46 0 0 13 83 24
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