2017 Public Service Employee Survey Results for National Energy Board by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	44	3	7	1	88	9	68
2017	Language requirement of position - Unilingual English	44	42	3	6	5	86	11	167
2014	Language requirement of position - Bilingual	45	39	1	7	7	84	14	69
2014	Language requirement of position - Unilingual English	35	51	4	6	5	85	10	210
2014	Language requirement of position - Either English or French	42	37	8	10	3	79	13	61
2011	Language requirement of position - Bilingual	57	42	0	1	0	99	1	74
2011	Language requirement of position - Unilingual English	47	43	3	5	2	90	7	198
2011	Language requirement of position - Either English or French	38	46	8	8	0	85	8	52
2008	Language requirement of position - Bilingual	59	33	3	5	0	92	5	63
2008	Language requirement of position - Unilingual English	46	40	5	8	1	86	9	154
2008	Language requirement of position - Either English or French	36	47	6	11	0	83	11	36

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	27	9	13	4	1	3	72	19	67
2017	Language requirement of position - Unilingual English	81	9	3	0	1	1	6	96	1	167
2014	Language requirement of position - Bilingual	49	26	10	7	6	1	0	76	13	69
2014	Language requirement of position - Unilingual English	76	15	3	3	0	1	2	94	3	210
2014	Language requirement of position - Either English or French	77	15	2	3	1	0	2	94	5	61
2011	Language requirement of position - Bilingual	69	16	4	5	3	3	0	88	8	74
2011	Language requirement of position - Unilingual English	84	9	2	2	1	1	3	96	2	198
2011	Language requirement of position - Either English or French	91	6	4	0	0	0	0	96	0	53
2008	Language requirement of position - Bilingual	57	24	8	5	5	0	2	82	10	63
2008	Language requirement of position - Unilingual English	74	16	5	1	1	0	3	93	2	154
2008	Language requirement of position - Either English or French	75	19	3	3	0	0	0	94	3	36

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	28	3	7	22	0	3	67	30	68
2017	Language requirement of position - Unilingual English	80	6	4	1	2	1	7	93	3	167
2014	Language requirement of position - Bilingual	43	20	12	9	13	0	3	66	22	69
2014	Language requirement of position - Unilingual English	76	15	3	1	1	0	3	95	2	209
2014	Language requirement of position - Either English or French	92	5	0	0	1	0	2	99	1	61
2011	Language requirement of position - Bilingual	59	12	9	8	7	0	4	75	15	74
2011	Language requirement of position - Unilingual English	85	8	2	1	1	0	5	97	2	198
2011	Language requirement of position - Either English or French	87	9	0	4	0	0	0	96	4	53
2008	Language requirement of position - Bilingual	60	13	6	8	10	0	3	75	18	63
2008	Language requirement of position - Unilingual English	77	11	4	2	3	0	3	91	5	154
2008	Language requirement of position - Either English or French	72	22	3	0	0	0	3	97	0	36

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	32	6	15	0	1	79	15	68
2017	Language requirement of position - Unilingual English	49	27	6	13	6	0	76	18	167
2014	Language requirement of position - Bilingual	36	22	3	26	13	0	58	39	69
2014	Language requirement of position - Unilingual English	36	32	7	14	11	0	69	24	210
2014	Language requirement of position - Either English or French	38	18	7	20	17	0	56	38	60
2011	Language requirement of position - Bilingual	53	42	3	1	1	0	95	3	74
2011	Language requirement of position - Unilingual English	60	29	5	5	1	1	89	6	198
2011	Language requirement of position - Either English or French	57	26	9	8	0	0	83	8	53

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	51	7	12	6	0	0	75	18	67
2017	Language requirement of position - Unilingual English	33	34	13	13	7	0	0	67	20	166
2014	Language requirement of position - Bilingual	29	44	10	13	3	1	0	74	16	69
2014	Language requirement of position - Unilingual English	29	42	11	11	6	0	0	72	17	210
2014	Language requirement of position - Either English or French	41	41	8	8	2	0	0	82	10	61
2011	Language requirement of position - Bilingual	47	43	5	3	0	0	1	92	3	74
2011	Language requirement of position - Unilingual English	34	39	13	10	5	0	0	73	15	199
2011	Language requirement of position - Either English or French	49	36	9	0	6	0	0	85	6	53
2008	Language requirement of position - Bilingual	38	41	11	8	2	0	0	79	10	63
2008	Language requirement of position - Unilingual English	22	45	14	13	6	0	0	67	19	154
2008	Language requirement of position - Either English or French	33	36	17	8	6	0	0	69	14	36

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	47	3	10	1	0	85	12	68
2017	Language requirement of position - Unilingual English	43	34	9	9	6	0	77	14	167
2014	Language requirement of position - Bilingual	42	41	6	6	6	0	82	12	69
2014	Language requirement of position - Unilingual English	44	39	7	8	3	0	83	10	210
2014	Language requirement of position - Either English or French	50	37	3	8	2	0	87	10	61
2011	Language requirement of position - Bilingual	46	42	7	4	1	0	88	5	74
2011	Language requirement of position - Unilingual English	48	38	7	5	3	0	86	8	198
2011	Language requirement of position - Either English or French	57	26	11	2	2	2	85	4	53
2008	Language requirement of position - Bilingual	37	41	10	10	3	0	78	13	63
2008	Language requirement of position - Unilingual English	44	36	6	10	3	0	81	13	154
2008	Language requirement of position - Either English or French	42	42	6	8	3	0	83	11	36

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	37	3	10	4	0	0	82	15	68
2017	Language requirement of position - Unilingual English	52	32	7	3	5	0	0	85	9	167
2014	Language requirement of position - Bilingual	49	32	3	9	7	0	0	81	16	69
2014	Language requirement of position - Unilingual English	46	39	4	6	5	0	0	85	11	210
2014	Language requirement of position - Either English or French	53	27	8	8	2	2	0	81	10	61
2011	Language requirement of position - Bilingual	57	32	4	5	1	0	0	89	7	74
2011	Language requirement of position - Unilingual English	49	38	5	4	5	0	0	87	9	199
2011	Language requirement of position - Either English or French	60	25	11	2	0	0	2	87	2	53
2008	Language requirement of position - Bilingual	52	33	8	5	2	0	0	86	6	63
2008	Language requirement of position - Unilingual English	49	38	6	6	1	0	0	86	7	154
2008	Language requirement of position - Either English or French	42	50	3	3	3	0	0	92	6	36

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	32	6	4	1	0	88	6	68
2017	Language requirement of position - Unilingual English	56	32	5	5	3	0	87	8	167
2014	Language requirement of position - Bilingual	45	39	6	3	6	1	85	9	69
2014	Language requirement of position - Unilingual English	61	32	3	2	2	0	92	4	210
2014	Language requirement of position - Either English or French	50	33	5	6	2	3	86	8	60

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	38	4	7	7	0	81	15	68
2017	Language requirement of position - Unilingual English	50	29	5	9	7	0	79	15	167
2014	Language requirement of position - Bilingual	35	43	7	7	7	0	78	15	69
2014	Language requirement of position - Unilingual English	44	38	7	8	3	0	82	11	210
2014	Language requirement of position - Either English or French	50	35	8	7	0	0	85	7	61
2011	Language requirement of position - Bilingual	47	42	1	5	4	0	89	9	74
2011	Language requirement of position - Unilingual English	43	39	10	6	2	1	83	7	198
2011	Language requirement of position - Either English or French	38	40	9	11	2	0	77	13	53

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	32	10	10	9	1	0	70	19	68
2017	Language requirement of position - Unilingual English	44	23	6	10	12	2	3	70	23	166
2014	Language requirement of position - Bilingual	48	26	6	9	8	0	3	76	18	69
2014	Language requirement of position - Unilingual English	47	30	5	8	6	0	5	81	14	210
2014	Language requirement of position - Either English or French	52	30	2	8	0	0	9	89	9	61
2011	Language requirement of position - Bilingual	51	27	3	15	3	0	1	79	18	74
2011	Language requirement of position - Unilingual English	40	28	7	9	8	1	7	74	19	197
2011	Language requirement of position - Either English or French	43	28	8	8	8	0	6	76	16	53
2008	Language requirement of position - Bilingual	43	32	6	2	6	0	11	84	9	63
2008	Language requirement of position - Unilingual English	42	31	7	11	7	0	3	74	19	153
2008	Language requirement of position - Either English or French	47	25	14	0	8	3	3	76	9	36

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	49	7	12	3	78	15	68
2017	Language requirement of position - Unilingual English	30	43	11	8	7	74	15	167
2014	Language requirement of position - Bilingual	40	35	9	12	4	75	16	69
2014	Language requirement of position - Unilingual English	37	45	8	5	5	82	10	210
2014	Language requirement of position - Either English or French	45	39	8	7	2	83	8	61
2011	Language requirement of position - Bilingual	38	50	8	0	4	88	4	74
2011	Language requirement of position - Unilingual English	35	41	14	6	4	76	10	198
2011	Language requirement of position - Either English or French	45	36	8	8	4	81	11	53
2008	Language requirement of position - Bilingual	44	35	11	6	3	79	10	63
2008	Language requirement of position - Unilingual English	36	41	12	6	5	78	11	152
2008	Language requirement of position - Either English or French	36	39	8	14	3	75	17	36

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	46	12	16	7	1	64	24	68
2017	Language requirement of position - Unilingual English	25	42	11	11	10	0	67	22	167
2014	Language requirement of position - Bilingual	23	43	12	15	7	0	66	22	69
2014	Language requirement of position - Unilingual English	25	47	10	9	7	0	73	16	209
2014	Language requirement of position - Either English or French	35	39	15	10	0	0	75	10	61
2011	Language requirement of position - Bilingual	30	38	16	9	5	1	68	15	74
2011	Language requirement of position - Unilingual English	25	45	12	13	5	0	70	18	198
2011	Language requirement of position - Either English or French	26	42	13	13	4	2	69	17	53

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	44	9	19	4	0	0	68	24	68
2017	Language requirement of position - Unilingual English	21	47	10	13	8	1	0	68	21	167

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	47	13	9	0	0	78	9	68
2017	Language requirement of position - Unilingual English	38	38	8	7	7	1	77	15	167
2014	Language requirement of position - Bilingual	43	42	3	9	3	0	85	12	69
2014	Language requirement of position - Unilingual English	45	37	10	4	3	1	83	7	210
2014	Language requirement of position - Either English or French	63	28	5	2	2	0	92	3	61
2011	Language requirement of position - Bilingual	50	39	8	1	1	0	89	3	74
2011	Language requirement of position - Unilingual English	52	33	10	2	2	1	86	4	198
2011	Language requirement of position - Either English or French	47	38	8	6	2	0	85	8	53
2008	Language requirement of position - Bilingual	54	38	5	3	0	0	92	3	63
2008	Language requirement of position - Unilingual English	49	35	5	7	4	0	84	11	152
2008	Language requirement of position - Either English or French	50	36	6	6	3	0	86	8	36

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	47	16	12	6	0	0	66	18	68
2017	Language requirement of position - Unilingual English	33	36	9	9	13	1	0	69	22	167

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	35	12	3	1	0	84	4	68
2017	Language requirement of position - Unilingual English	52	35	7	3	3	0	87	6	167
2014	Language requirement of position - Bilingual	59	27	4	7	3	0	85	10	68
2014	Language requirement of position - Unilingual English	57	32	6	2	1	0	90	4	210
2014	Language requirement of position - Either English or French	78	15	5	0	2	0	93	2	61
2011	Language requirement of position - Bilingual	58	38	3	0	0	1	97	0	74
2011	Language requirement of position - Unilingual English	56	30	7	5	3	1	86	7	199
2011	Language requirement of position - Either English or French	57	32	9	2	0	0	89	2	53

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	47	13	15	4	0	0	68	19	68
2017	Language requirement of position - Unilingual English	31	44	6	11	7	1	0	76	18	167
2014	Language requirement of position - Bilingual	23	46	12	10	9	0	0	69	19	69
2014	Language requirement of position - Unilingual English	25	49	9	12	6	0	0	74	17	210
2014	Language requirement of position - Either English or French	39	37	12	13	0	0	0	75	13	61
2011	Language requirement of position - Bilingual	41	41	8	7	3	0	1	82	10	74
2011	Language requirement of position - Unilingual English	35	42	7	11	6	0	0	77	16	199
2011	Language requirement of position - Either English or French	34	45	9	8	4	0	0	79	11	53

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	50	9	10	4	1	76	15	68
2017	Language requirement of position - Unilingual English	37	37	10	11	5	0	73	17	167
2014	Language requirement of position - Bilingual	35	34	10	12	9	0	69	21	68
2014	Language requirement of position - Unilingual English	31	43	11	9	5	1	75	14	210
2014	Language requirement of position - Either English or French	40	38	12	10	0	0	79	10	61

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	51	10	10	6	0	74	16	68
2017	Language requirement of position - Unilingual English	28	42	9	11	8	1	71	20	167
2014	Language requirement of position - Bilingual	32	47	9	7	6	0	78	13	69
2014	Language requirement of position - Unilingual English	35	42	12	6	5	0	77	11	210
2014	Language requirement of position - Either English or French	42	40	7	10	0	2	83	10	61
2011	Language requirement of position - Bilingual	41	49	7	3	1	0	89	4	74
2011	Language requirement of position - Unilingual English	39	42	10	8	2	0	81	10	198
2011	Language requirement of position - Either English or French	51	32	8	8	2	0	83	9	53

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	47	12	6	3	1	79	9	68
2017	Language requirement of position - Unilingual English	35	44	10	8	3	0	79	11	164
2014	Language requirement of position - Bilingual	45	32	7	10	6	0	77	16	69
2014	Language requirement of position - Unilingual English	43	42	7	4	4	0	85	8	210
2014	Language requirement of position - Either English or French	48	37	8	5	2	0	85	7	61
2011	Language requirement of position - Bilingual	49	46	4	1	0	0	95	1	74
2011	Language requirement of position - Unilingual English	44	38	10	6	2	0	82	8	198
2011	Language requirement of position - Either English or French	55	32	6	6	2	0	87	8	53
2008	Language requirement of position - Bilingual	54	33	6	5	2	0	87	6	63
2008	Language requirement of position - Unilingual English	44	40	7	7	1	0	84	9	152
2008	Language requirement of position - Either English or French	56	33	3	6	3	0	89	8	36

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	46	12	13	3	1	0	71	17	67
2017	Language requirement of position - Unilingual English	30	33	22	6	8	0	1	64	14	166
2014	Language requirement of position - Bilingual	12	52	22	8	6	0	0	64	14	69
2014	Language requirement of position - Unilingual English	20	41	22	11	6	0	0	60	17	210
2014	Language requirement of position - Either English or French	10	31	44	11	2	2	0	42	13	61
2011	Language requirement of position - Bilingual	23	34	32	4	7	0	0	57	11	74
2011	Language requirement of position - Unilingual English	18	42	25	11	6	0	0	59	16	199
2011	Language requirement of position - Either English or French	23	28	34	11	4	0	0	51	15	53
2008	Language requirement of position - Bilingual	13	43	27	16	2	0	0	56	17	63
2008	Language requirement of position - Unilingual English	22	33	27	10	7	0	1	56	18	154
2008	Language requirement of position - Either English or French	11	47	33	6	3	0	0	58	8	36

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	31	28	12	3	0	1	15	57	68
2017	Language requirement of position - Unilingual English	18	30	31	12	7	1	1	20	49	167
2014	Language requirement of position - Bilingual	7	13	40	30	9	0	0	39	21	68
2014	Language requirement of position - Unilingual English	7	18	40	22	11	1	1	34	25	210
2014	Language requirement of position - Either English or French	3	17	38	21	18	3	0	40	21	61
2011	Language requirement of position - Bilingual	12	18	38	20	9	0	3	31	31	74
2011	Language requirement of position - Unilingual English	12	32	33	15	7	1	2	22	44	199
2011	Language requirement of position - Either English or French	4	19	44	17	10	2	4	29	24	52
2008	Language requirement of position - Bilingual	8	23	32	18	15	0	5	34	32	62
2008	Language requirement of position - Unilingual English	14	19	35	26	5	0	1	31	33	154
2008	Language requirement of position - Either English or French	3	33	28	17	17	3	0	34	37	36

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	26	24	24	3	0	1	27	49	68
2017	Language requirement of position - Unilingual English	22	29	22	11	13	2	1	25	52	167
2014	Language requirement of position - Bilingual	6	14	28	32	16	0	3	50	21	68
2014	Language requirement of position - Unilingual English	5	14	24	36	17	2	1	55	20	210
2014	Language requirement of position - Either English or French	1	8	32	28	26	2	2	56	10	61
2011	Language requirement of position - Bilingual	8	22	19	27	22	0	3	50	31	74
2011	Language requirement of position - Unilingual English	10	22	25	24	16	1	3	41	33	199
2011	Language requirement of position - Either English or French	4	18	24	25	20	4	6	50	24	51
2008	Language requirement of position - Bilingual	5	10	23	31	27	0	5	61	15	62
2008	Language requirement of position - Unilingual English	10	16	28	25	18	1	3	44	28	154
2008	Language requirement of position - Either English or French	11	11	22	25	22	6	3	52	24	36

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	28	33	7	3	3	1	11	55	67
2017	Language requirement of position - Unilingual English	26	29	24	13	6	1	1	19	56	167
2014	Language requirement of position - Bilingual	18	29	38	12	1	0	3	14	48	69
2014	Language requirement of position - Unilingual English	17	20	36	19	6	0	1	25	38	209
2014	Language requirement of position - Either English or French	12	25	35	16	10	2	0	27	37	61
2011	Language requirement of position - Bilingual	16	16	45	12	9	0	1	22	33	74
2011	Language requirement of position - Unilingual English	21	25	31	12	10	2	1	22	46	198
2011	Language requirement of position - Either English or French	15	25	28	13	15	0	4	29	41	53
2008	Language requirement of position - Bilingual	2	16	35	24	16	2	5	43	19	62
2008	Language requirement of position - Unilingual English	11	16	36	22	13	1	1	36	28	154
2008	Language requirement of position - Either English or French	17	14	33	25	6	3	3	32	32	36

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	28	40	16	6	0	0	22	38	68
2017	Language requirement of position - Unilingual English	11	19	34	20	13	1	1	34	31	167
2014	Language requirement of position - Bilingual	4	24	34	33	4	0	0	37	29	68
2014	Language requirement of position - Unilingual English	5	11	40	32	10	1	1	43	17	207
2014	Language requirement of position - Either English or French	0	13	34	32	18	3	0	51	13	61
2011	Language requirement of position - Bilingual	10	15	41	22	12	0	0	34	25	73
2011	Language requirement of position - Unilingual English	7	18	37	25	11	0	2	37	25	198
2011	Language requirement of position - Either English or French	8	6	40	21	19	2	4	43	14	52
2008	Language requirement of position - Bilingual	5	16	39	21	15	0	5	37	22	62
2008	Language requirement of position - Unilingual English	10	9	37	31	12	0	1	43	19	153
2008	Language requirement of position - Either English or French	6	8	36	33	14	3	0	49	14	36

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	22	28	13	7	1	0	21	51	68
2017	Language requirement of position - Unilingual English	21	25	24	14	12	2	2	26	48	167
2014	Language requirement of position - Bilingual	15	23	27	25	7	3	0	33	39	68
2014	Language requirement of position - Unilingual English	10	23	34	20	9	2	2	30	35	210
2014	Language requirement of position - Either English or French	5	27	32	21	12	3	0	34	33	61
2011	Language requirement of position - Bilingual	14	31	26	18	11	0	1	29	45	74
2011	Language requirement of position - Unilingual English	14	28	30	17	10	1	2	28	42	199
2011	Language requirement of position - Either English or French	10	23	33	10	13	6	6	26	37	52
2008	Language requirement of position - Bilingual	6	18	35	19	15	2	5	36	26	62
2008	Language requirement of position - Unilingual English	11	23	32	21	11	0	2	32	35	154
2008	Language requirement of position - Either English or French	3	19	42	14	11	6	6	28	25	36

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	18	26	28	15	1	3	45	28	68
2017	Language requirement of position - Unilingual English	7	16	32	26	18	1	1	45	23	167
2014	Language requirement of position - Bilingual	15	22	31	22	6	1	3	29	38	68
2014	Language requirement of position - Unilingual English	8	17	35	25	8	4	3	35	27	210
2014	Language requirement of position - Either English or French	6	14	31	33	10	5	0	46	21	61
2011	Language requirement of position - Bilingual	8	27	30	19	11	0	5	31	37	74
2011	Language requirement of position - Unilingual English	15	21	29	21	9	3	2	32	38	199
2011	Language requirement of position - Either English or French	4	23	37	17	13	4	2	33	29	52
2008	Language requirement of position - Bilingual	13	30	30	13	5	3	6	19	47	63
2008	Language requirement of position - Unilingual English	16	27	31	14	8	3	1	23	44	154
2008	Language requirement of position - Either English or French	14	22	25	25	6	8	0	33	39	36

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	28	40	12	4	0	0	16	44	68
2017	Language requirement of position - Unilingual English	18	24	36	12	8	1	1	21	43	167
2014	Language requirement of position - Bilingual	21	25	32	12	4	3	3	17	48	68
2014	Language requirement of position - Unilingual English	17	23	37	17	5	1	0	22	41	210
2014	Language requirement of position - Either English or French	5	33	33	16	10	2	2	27	39	61

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	18	1	18	24	0	4	55	44	67
2017	Language requirement of position - Unilingual English	72	6	7	2	2	1	10	88	4	167
2014	Language requirement of position - Bilingual	47	13	10	9	13	0	7	65	24	68
2014	Language requirement of position - Unilingual English	73	10	7	2	1	0	6	89	4	210
2014	Language requirement of position - Either English or French	79	12	3	2	1	0	3	94	3	61
2011	Language requirement of position - Bilingual	41	15	4	15	19	0	7	59	36	74
2011	Language requirement of position - Unilingual English	75	8	6	2	2	1	7	90	4	199
2011	Language requirement of position - Either English or French	87	8	4	2	0	0	0	94	2	53
2008	Language requirement of position - Bilingual	33	11	16	11	16	3	10	51	31	63
2008	Language requirement of position - Unilingual English	67	8	6	1	2	2	14	88	4	154
2008	Language requirement of position - Either English or French	56	8	8	6	0	8	14	82	7	36

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	41	20	20	6	2	0	54	26	66
2017	Language requirement of position - Unilingual English	22	36	15	12	6	7	2	63	20	167
2014	Language requirement of position - Bilingual	24	38	13	13	7	4	0	64	22	68
2014	Language requirement of position - Unilingual English	27	38	11	11	6	4	3	70	18	210
2014	Language requirement of position - Either English or French	34	24	16	7	3	10	5	69	12	61

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	51	9	6	7	0	0	78	13	67
2017	Language requirement of position - Unilingual English	39	32	9	10	7	3	0	73	18	167
2014	Language requirement of position - Bilingual	41	34	6	13	6	0	0	75	19	68
2014	Language requirement of position - Unilingual English	35	42	7	10	3	2	0	79	14	210
2014	Language requirement of position - Either English or French	49	20	12	15	2	2	1	71	17	61

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	42	17	14	0	0	0	69	14	65
2017	Language requirement of position - Unilingual English	35	36	9	11	8	1	0	72	19	166
2014	Language requirement of position - Bilingual	30	47	15	7	1	0	0	77	9	69
2014	Language requirement of position - Unilingual English	39	42	7	7	3	1	0	82	11	208
2014	Language requirement of position - Either English or French	37	36	13	5	7	2	0	74	12	61
2011	Language requirement of position - Bilingual	34	41	11	11	4	0	0	74	15	74
2011	Language requirement of position - Unilingual English	33	39	9	11	4	3	1	75	16	199
2011	Language requirement of position - Either English or French	32	47	6	9	4	2	0	81	13	53
2008	Language requirement of position - Bilingual	37	49	3	10	2	0	0	86	11	63
2008	Language requirement of position - Unilingual English	30	38	9	13	6	3	0	70	20	154
2008	Language requirement of position - Either English or French	33	47	6	8	3	3	0	83	11	36

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	41	12	6	10	6	0	70	17	68
2017	Language requirement of position - Unilingual English	32	26	10	13	6	11	1	67	22	165
2014	Language requirement of position - Bilingual	31	34	20	13	0	0	1	66	13	69
2014	Language requirement of position - Unilingual English	40	31	12	6	5	7	0	75	12	209
2014	Language requirement of position - Either English or French	39	21	15	12	2	11	0	68	15	61
2011	Language requirement of position - Bilingual	35	36	11	11	4	3	0	74	15	74
2011	Language requirement of position - Unilingual English	39	22	13	14	4	8	1	67	19	198
2011	Language requirement of position - Either English or French	34	25	6	9	4	17	6	76	17	53
2008	Language requirement of position - Bilingual	41	32	8	8	3	8	0	79	12	63
2008	Language requirement of position - Unilingual English	31	31	8	14	6	9	0	68	23	154
2008	Language requirement of position - Either English or French	39	31	17	0	3	11	0	78	3	36

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	22	13	24	18	12	1	37	47	68
2017	Language requirement of position - Unilingual English	10	20	17	25	10	18	1	36	43	167
2014	Language requirement of position - Bilingual	10	23	18	20	18	9	3	37	43	69
2014	Language requirement of position - Unilingual English	12	29	15	20	10	14	0	48	34	209
2014	Language requirement of position - Either English or French	20	24	14	15	8	17	2	54	28	61

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	46	12	7	1	79	9	68
2017	Language requirement of position - Unilingual English	43	39	5	9	5	82	13	166
2014	Language requirement of position - Bilingual	46	42	6	3	3	89	6	69
2014	Language requirement of position - Unilingual English	46	41	6	5	2	87	7	209
2014	Language requirement of position - Either English or French	52	33	8	5	2	85	7	61

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	41	13	10	7	1	0	69	18	68
2017	Language requirement of position - Unilingual English	38	33	9	12	7	1	1	71	20	167
2014	Language requirement of position - Bilingual	35	38	10	9	7	0	1	74	16	69
2014	Language requirement of position - Unilingual English	33	39	12	10	5	1	0	73	15	210
2014	Language requirement of position - Either English or French	37	34	10	10	2	3	4	76	13	61
2011	Language requirement of position - Bilingual	38	36	12	8	4	1	0	75	12	74
2011	Language requirement of position - Unilingual English	35	43	11	5	5	1	1	79	10	199
2011	Language requirement of position - Either English or French	43	28	17	6	4	2	0	73	10	53
2008	Language requirement of position - Bilingual	32	43	6	11	5	2	2	77	16	63
2008	Language requirement of position - Unilingual English	25	42	11	9	11	1	1	68	21	153
2008	Language requirement of position - Either English or French	22	42	17	6	6	6	3	70	12	36

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	46	10	4	6	1	0	79	10	68
2017	Language requirement of position - Unilingual English	50	26	11	4	6	2	1	78	11	167
2014	Language requirement of position - Bilingual	42	33	9	9	6	0	1	76	15	69
2014	Language requirement of position - Unilingual English	45	28	14	8	2	3	0	75	10	210
2014	Language requirement of position - Either English or French	56	23	10	5	0	0	6	84	5	61
2011	Language requirement of position - Bilingual	47	28	9	7	4	4	0	79	11	74
2011	Language requirement of position - Unilingual English	42	29	10	10	4	4	2	74	15	199
2011	Language requirement of position - Either English or French	49	30	9	8	2	2	0	81	10	53
2008	Language requirement of position - Bilingual	43	29	13	5	3	6	2	78	9	63
2008	Language requirement of position - Unilingual English	34	29	12	11	8	5	0	67	21	154
2008	Language requirement of position - Either English or French	40	29	14	0	6	11	0	77	6	35

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	44	4	10	4	0	0	81	15	68
2017	Language requirement of position - Unilingual English	44	32	8	10	5	1	1	77	15	167
2014	Language requirement of position - Bilingual	39	39	4	12	4	0	1	79	16	69
2014	Language requirement of position - Unilingual English	39	39	7	10	4	1	1	79	14	210
2014	Language requirement of position - Either English or French	45	40	5	5	0	2	4	89	5	61
2011	Language requirement of position - Bilingual	49	31	8	5	4	3	0	82	10	74
2011	Language requirement of position - Unilingual English	37	39	8	8	7	2	1	77	14	199
2011	Language requirement of position - Either English or French	51	26	17	2	2	2	0	79	4	53
2008	Language requirement of position - Bilingual	29	51	2	14	3	0	2	81	18	63
2008	Language requirement of position - Unilingual English	33	38	11	8	9	1	0	71	18	154
2008	Language requirement of position - Either English or French	33	39	14	6	6	3	0	74	11	36

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	10	3	9	24	0	4	63	34	68
2017	Language requirement of position - Unilingual English	77	5	4	1	2	1	11	92	3	166
2014	Language requirement of position - Bilingual	53	10	9	6	15	0	8	68	22	69
2014	Language requirement of position - Unilingual English	76	10	5	1	1	0	6	92	3	209
2014	Language requirement of position - Either English or French	82	8	3	0	0	0	7	97	0	61
2011	Language requirement of position - Bilingual	51	8	9	7	15	0	9	66	24	74
2011	Language requirement of position - Unilingual English	78	7	4	1	2	0	10	93	3	199
2011	Language requirement of position - Either English or French	83	9	8	0	0	0	0	92	0	53
2008	Language requirement of position - Bilingual	48	10	10	3	17	2	11	65	24	63
2008	Language requirement of position - Unilingual English	69	5	4	2	1	3	16	91	4	153
2008	Language requirement of position - Either English or French	67	11	0	6	0	3	14	93	7	36

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	21	7	6	4	0	1	82	10	68
2017	Language requirement of position - Unilingual English	67	15	5	5	3	3	2	86	8	167
2014	Language requirement of position - Bilingual	52	26	7	3	7	0	4	82	11	69
2014	Language requirement of position - Unilingual English	59	27	4	3	3	3	1	90	6	210
2014	Language requirement of position - Either English or French	71	15	2	7	0	0	6	91	7	61
2011	Language requirement of position - Bilingual	55	32	5	3	0	0	4	92	3	74
2011	Language requirement of position - Unilingual English	57	31	4	5	3	1	1	88	8	199
2011	Language requirement of position - Either English or French	53	25	8	11	0	0	4	80	12	53

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	34	6	3	10	0	0	81	13	67
2017	Language requirement of position - Unilingual English	57	25	6	5	6	0	1	83	11	167

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	32	7	3	9	0	0	81	12	68
2017	Language requirement of position - Unilingual English	60	20	8	4	6	2	1	81	11	167

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	37	10	3	13	0	74	16	68
2017	Language requirement of position - Unilingual English	55	22	13	3	7	1	77	10	167
2014	Language requirement of position - Bilingual	48	32	7	6	6	1	81	12	69
2014	Language requirement of position - Unilingual English	44	32	9	8	5	0	78	13	210
2014	Language requirement of position - Either English or French	63	26	3	2	2	4	93	3	61

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	50	0	10	20	0	0	70	30	10
2017	Language requirement of position - Unilingual English	21	39	6	15	15	0	3	63	31	33
2014	Language requirement of position - Bilingual	20	30	30	20	0	0	0	50	20	10
2014	Language requirement of position - Unilingual English	28	47	2	16	0	2	4	80	17	43

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	29	22	22	15	4	0	38	38	68
2017	Language requirement of position - Unilingual English	16	35	13	18	13	6	0	54	33	167
2014	Language requirement of position - Bilingual	16	52	7	15	6	4	0	71	21	69
2014	Language requirement of position - Unilingual English	25	41	15	10	4	6	0	70	15	209
2014	Language requirement of position - Either English or French	41	28	12	8	3	7	1	75	12	61
2011	Language requirement of position - Bilingual	23	41	12	14	9	1	0	64	23	74
2011	Language requirement of position - Unilingual English	20	32	19	13	12	4	0	54	26	199
2011	Language requirement of position - Either English or French	28	38	15	8	4	8	0	71	12	53

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	29	18	26	19	0	0	37	46	68
2017	Language requirement of position - Unilingual English	14	30	17	21	17	2	0	45	39	167
2014	Language requirement of position - Bilingual	14	53	12	10	11	0	0	67	22	69
2014	Language requirement of position - Unilingual English	20	44	15	11	6	4	0	67	18	210
2014	Language requirement of position - Either English or French	31	38	10	15	3	2	1	71	19	61
2011	Language requirement of position - Bilingual	24	47	9	14	5	0	0	72	19	74
2011	Language requirement of position - Unilingual English	17	28	22	19	14	1	0	45	33	199
2011	Language requirement of position - Either English or French	36	30	17	11	4	2	0	67	15	53
2008	Language requirement of position - Bilingual	27	40	16	14	3	0	0	67	17	63
2008	Language requirement of position - Unilingual English	23	29	14	18	16	0	0	52	34	154
2008	Language requirement of position - Either English or French	33	25	19	11	11	0	0	58	22	36

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	6	21	24	29	18	3	0	27	48	68
2017	Language requirement of position - Unilingual English	13	26	18	20	19	4	0	40	40	166
2014	Language requirement of position - Bilingual	7	38	21	19	9	6	0	48	30	68
2014	Language requirement of position - Unilingual English	16	43	14	14	7	6	0	63	22	210
2014	Language requirement of position - Either English or French	29	23	23	17	3	5	0	55	21	61
2011	Language requirement of position - Bilingual	11	49	14	19	7	0	1	60	26	74
2011	Language requirement of position - Unilingual English	10	34	19	20	13	5	0	46	35	199
2011	Language requirement of position - Either English or French	28	34	23	9	4	2	0	63	13	53
2008	Language requirement of position - Bilingual	11	48	13	19	2	5	2	64	22	62
2008	Language requirement of position - Unilingual English	10	34	15	25	12	4	0	47	38	154
2008	Language requirement of position - Either English or French	17	36	14	14	17	3	0	54	31	36

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	22	16	22	30	1	0	30	53	67
2017	Language requirement of position - Unilingual English	16	24	14	19	22	5	0	42	43	167
2014	Language requirement of position - Bilingual	11	35	18	17	16	3	0	48	34	69
2014	Language requirement of position - Unilingual English	19	38	16	15	7	4	0	59	24	209
2014	Language requirement of position - Either English or French	29	26	17	10	7	11	0	62	19	61
2011	Language requirement of position - Bilingual	20	50	12	7	9	1	0	71	16	74
2011	Language requirement of position - Unilingual English	19	30	15	17	14	6	1	52	32	199
2011	Language requirement of position - Either English or French	32	32	13	13	0	9	0	71	15	53
2008	Language requirement of position - Bilingual	25	37	17	6	6	6	2	67	14	63
2008	Language requirement of position - Unilingual English	19	32	14	14	17	3	0	53	32	154
2008	Language requirement of position - Either English or French	22	28	11	14	11	14	0	58	29	36

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	22	19	31	18	1	0	31	49	68
2017	Language requirement of position - Unilingual English	8	35	11	24	18	3	0	44	44	166
2014	Language requirement of position - Bilingual	10	41	20	19	10	0	0	51	29	69
2014	Language requirement of position - Unilingual English	17	35	20	17	7	3	0	54	25	210
2014	Language requirement of position - Either English or French	26	26	21	20	5	2	0	53	25	61
2011	Language requirement of position - Bilingual	9	51	11	19	8	1	0	62	27	74
2011	Language requirement of position - Unilingual English	13	34	16	23	13	2	0	48	36	199
2011	Language requirement of position - Either English or French	23	43	11	15	6	2	0	67	21	53
2008	Language requirement of position - Bilingual	14	51	13	14	6	2	0	66	21	63
2008	Language requirement of position - Unilingual English	15	37	13	18	14	2	1	54	33	153
2008	Language requirement of position - Either English or French	19	42	11	6	17	3	3	65	24	36

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	32	25	25	9	0	41	34	68
2017	Language requirement of position - Unilingual English	19	37	13	20	10	1	56	30	167
2014	Language requirement of position - Bilingual	29	50	13	4	4	0	78	9	69
2014	Language requirement of position - Unilingual English	26	47	14	8	4	0	74	12	210
2014	Language requirement of position - Either English or French	38	37	11	10	2	2	77	12	61
2011	Language requirement of position - Bilingual	35	49	12	3	0	1	85	3	74
2011	Language requirement of position - Unilingual English	33	39	17	8	2	2	73	10	198
2011	Language requirement of position - Either English or French	38	40	15	4	2	2	79	6	53

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	38	12	0	1	0	87	1	68
2017	Language requirement of position - Unilingual English	57	32	7	1	1	1	91	2	165
2014	Language requirement of position - Bilingual	47	42	6	4	0	0	90	4	69
2014	Language requirement of position - Unilingual English	57	34	3	3	1	0	92	5	209
2014	Language requirement of position - Either English or French	55	39	3	2	0	0	95	2	61
2011	Language requirement of position - Bilingual	59	32	3	4	0	1	93	4	74
2011	Language requirement of position - Unilingual English	51	30	12	2	4	2	82	6	199
2011	Language requirement of position - Either English or French	64	23	8	0	2	4	90	2	53

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	47	16	12	4	1	0	67	16	68
2017	Language requirement of position - Unilingual English	32	36	14	8	5	4	0	71	14	167
2014	Language requirement of position - Bilingual	30	29	16	18	4	3	0	61	23	69
2014	Language requirement of position - Unilingual English	37	38	12	7	3	2	1	77	10	209
2014	Language requirement of position - Either English or French	38	37	6	5	5	8	0	82	11	61
2011	Language requirement of position - Bilingual	40	40	10	8	3	0	0	79	11	73
2011	Language requirement of position - Unilingual English	32	33	14	11	6	3	2	68	18	199
2011	Language requirement of position - Either English or French	36	43	9	0	2	8	2	88	2	53
2008	Language requirement of position - Bilingual	40	32	14	10	3	2	0	73	13	63
2008	Language requirement of position - Unilingual English	23	44	10	10	12	2	0	68	23	154
2008	Language requirement of position - Either English or French	36	31	14	11	6	3	0	69	17	36

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	34	25	16	4	3	0	53	21	68
2017	Language requirement of position - Unilingual English	21	46	14	10	6	3	0	70	16	167
2014	Language requirement of position - Bilingual	13	35	16	19	10	7	0	51	31	69
2014	Language requirement of position - Unilingual English	26	33	20	12	4	4	0	62	17	209
2014	Language requirement of position - Either English or French	27	34	21	7	2	10	0	67	9	61
2011	Language requirement of position - Bilingual	16	45	18	16	3	3	0	63	19	74
2011	Language requirement of position - Unilingual English	22	38	19	10	6	5	1	63	17	199
2011	Language requirement of position - Either English or French	23	36	23	8	0	11	0	66	9	53

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	13	21	28	18	10	0	26	51	68
2017	Language requirement of position - Unilingual English	18	23	12	18	18	9	3	46	40	167
2014	Language requirement of position - Bilingual	7	26	16	14	16	16	4	42	38	69
2014	Language requirement of position - Unilingual English	17	20	14	15	13	17	2	46	36	209
2014	Language requirement of position - Either English or French	23	15	15	17	12	13	4	47	35	60
2011	Language requirement of position - Bilingual	18	23	24	7	11	15	3	49	21	74
2011	Language requirement of position - Unilingual English	12	24	22	14	16	8	4	41	34	199
2011	Language requirement of position - Either English or French	15	25	13	9	6	23	9	58	22	53

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	22	9	18	22	0	3	50	41	68
2017	Language requirement of position - Unilingual English	66	9	7	3	2	3	10	86	5	167
2014	Language requirement of position - Bilingual	32	13	9	18	13	3	13	53	36	69
2014	Language requirement of position - Unilingual English	62	15	11	2	0	1	9	85	2	210
2014	Language requirement of position - Either English or French	71	13	3	2	1	3	7	93	3	61

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	26	6	18	16	1	3	58	35	68
2017	Language requirement of position - Unilingual English	61	15	7	2	2	4	9	88	4	167
2014	Language requirement of position - Bilingual	38	20	12	11	12	1	6	63	25	69
2014	Language requirement of position - Unilingual English	56	18	12	2	0	5	6	83	3	210
2014	Language requirement of position - Either English or French	79	6	3	0	0	5	7	96	0	61
2011	Language requirement of position - Bilingual	51	15	11	12	5	1	4	70	19	74
2011	Language requirement of position - Unilingual English	71	15	5	1	2	2	4	91	3	199
2011	Language requirement of position - Either English or French	83	13	2	0	0	2	0	98	0	53
2008	Language requirement of position - Bilingual	43	24	13	6	6	2	6	72	14	63
2008	Language requirement of position - Unilingual English	71	9	10	3	1	3	5	86	3	154
2008	Language requirement of position - Either English or French	72	11	8	3	3	0	3	86	6	36

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	35	12	25	9	0	0	54	34	68
2017	Language requirement of position - Unilingual English	22	36	20	11	10	2	0	59	21	167
2014	Language requirement of position - Bilingual	29	39	9	15	9	0	0	68	23	69
2014	Language requirement of position - Unilingual English	27	38	12	13	7	3	0	67	21	210
2014	Language requirement of position - Either English or French	44	33	10	7	5	1	0	78	12	61
2011	Language requirement of position - Bilingual	34	42	11	12	1	0	0	76	14	74
2011	Language requirement of position - Unilingual English	31	35	14	14	5	2	1	67	19	199
2011	Language requirement of position - Either English or French	47	34	9	4	4	2	0	83	8	53
2008	Language requirement of position - Bilingual	35	46	11	5	2	2	0	82	6	63
2008	Language requirement of position - Unilingual English	26	37	12	17	8	1	0	63	25	154
2008	Language requirement of position - Either English or French	34	46	9	9	3	0	0	80	11	35

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	29	6	25	21	0	3	47	47	68
2017	Language requirement of position - Unilingual English	18	28	18	17	14	1	4	48	33	166
2014	Language requirement of position - Bilingual	23	31	12	13	18	1	2	56	32	69
2014	Language requirement of position - Unilingual English	24	32	9	13	18	2	2	58	33	210
2014	Language requirement of position - Either English or French	35	27	8	13	8	3	5	67	24	61
2011	Language requirement of position - Bilingual	34	27	11	14	12	0	3	63	26	74
2011	Language requirement of position - Unilingual English	20	22	12	22	20	1	5	44	44	199
2011	Language requirement of position - Either English or French	26	23	19	13	13	0	6	52	28	53
2008	Language requirement of position - Bilingual	27	43	6	11	6	3	3	75	19	63
2008	Language requirement of position - Unilingual English	11	34	15	18	19	0	3	46	38	154
2008	Language requirement of position - Either English or French	22	33	19	6	14	3	3	59	21	36

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	46	26	6	6	1	0	61	12	68
2017	Language requirement of position - Unilingual English	24	43	15	12	4	2	0	68	17	166

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	51	15	6	3	3	0	76	9	68
2017	Language requirement of position - Unilingual English	42	37	12	3	3	2	1	81	7	166
2014	Language requirement of position - Bilingual	36	45	12	3	1	3	0	83	5	69
2014	Language requirement of position - Unilingual English	45	36	10	4	1	4	0	85	5	209
2014	Language requirement of position - Either English or French	61	21	10	3	1	3	0	85	5	61

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	54	9	9	3	0	79	12	68
2017	Language requirement of position - Unilingual English	37	40	11	6	5	1	78	11	166
2014	Language requirement of position - Bilingual	36	48	7	3	4	1	85	7	69
2014	Language requirement of position - Unilingual English	42	38	8	9	2	0	81	11	210
2014	Language requirement of position - Either English or French	54	29	8	6	0	2	85	6	61
2011	Language requirement of position - Bilingual	41	36	12	9	1	0	77	11	74
2011	Language requirement of position - Unilingual English	38	37	14	6	3	3	77	9	199
2011	Language requirement of position - Either English or French	45	30	15	4	2	4	78	6	53

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	53	7	9	1	0	82	10	68
2017	Language requirement of position - Unilingual English	45	32	10	7	4	1	78	12	167
2014	Language requirement of position - Bilingual	49	39	4	1	6	0	88	7	69
2014	Language requirement of position - Unilingual English	49	37	6	5	3	0	86	8	210
2014	Language requirement of position - Either English or French	54	36	5	5	0	0	90	5	61
2011	Language requirement of position - Bilingual	57	32	4	7	0	0	89	7	74
2011	Language requirement of position - Unilingual English	45	35	12	6	3	1	80	8	199
2011	Language requirement of position - Either English or French	55	28	13	2	2	0	83	4	53
2008	Language requirement of position - Bilingual	51	41	6	2	0	0	92	2	63
2008	Language requirement of position - Unilingual English	40	37	9	8	6	0	77	14	154
2008	Language requirement of position - Either English or French	50	36	8	0	6	0	86	6	36

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	37	24	13	1	0	0	62	15	68
2017	Language requirement of position - Unilingual English	32	35	14	11	6	1	0	67	18	167
2014	Language requirement of position - Bilingual	46	32	10	7	4	0	0	78	12	69
2014	Language requirement of position - Unilingual English	42	38	12	5	2	1	0	81	8	210
2014	Language requirement of position - Either English or French	42	46	3	5	2	0	2	90	7	61
2011	Language requirement of position - Bilingual	47	38	8	4	3	0	0	85	7	74
2011	Language requirement of position - Unilingual English	36	37	14	8	5	1	0	73	13	197
2011	Language requirement of position - Either English or French	44	27	21	6	2	0	0	71	8	52

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	44	18	18	1	0	0	63	19	68
2017	Language requirement of position - Unilingual English	29	38	14	11	6	2	0	68	17	167
2014	Language requirement of position - Bilingual	41	43	4	9	3	0	0	84	12	69
2014	Language requirement of position - Unilingual English	39	43	10	5	3	0	0	82	8	210
2014	Language requirement of position - Either English or French	44	34	13	7	0	0	2	80	7	61
2011	Language requirement of position - Bilingual	38	47	7	4	4	0	0	85	8	74
2011	Language requirement of position - Unilingual English	34	38	13	9	5	1	0	73	14	198
2011	Language requirement of position - Either English or French	48	27	17	8	0	0	0	75	8	52
2008	Language requirement of position - Bilingual	46	44	8	2	0	0	0	90	2	63
2008	Language requirement of position - Unilingual English	36	41	11	8	5	0	0	77	12	154
2008	Language requirement of position - Either English or French	50	28	6	6	11	0	0	78	17	36

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	24	15	24	6	1	1	55	30	68
2017	Language requirement of position - Unilingual English	33	27	14	11	8	5	1	65	20	166
2014	Language requirement of position - Bilingual	40	36	7	3	12	1	0	78	15	69
2014	Language requirement of position - Unilingual English	41	31	11	6	6	5	0	76	13	210
2014	Language requirement of position - Either English or French	46	21	17	8	2	2	4	71	11	61
2011	Language requirement of position - Bilingual	36	32	9	12	5	3	1	72	18	74
2011	Language requirement of position - Unilingual English	35	26	14	11	8	6	1	65	20	198
2011	Language requirement of position - Either English or French	48	27	10	6	4	2	4	80	10	52
2008	Language requirement of position - Bilingual	32	25	14	13	6	8	2	63	21	63
2008	Language requirement of position - Unilingual English	29	29	18	12	8	3	0	60	21	153
2008	Language requirement of position - Either English or French	42	22	17	3	8	8	0	70	12	36

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	22	44	34	68
2017	Language requirement of position - Unilingual English	27	39	34	166
2014	Language requirement of position - Bilingual	24	45	31	69
2014	Language requirement of position - Unilingual English	18	47	36	210
2014	Language requirement of position - Either English or French	18	42	40	61
2011	Language requirement of position - Bilingual	22	43	35	74
2011	Language requirement of position - Unilingual English	26	43	32	199
2011	Language requirement of position - Either English or French	13	51	36	53

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	20	13	27	27	7	7	15
2017	Language requirement of position - Unilingual English	28	15	17	26	10	4	43
2014	Language requirement of position - Bilingual	12	36	24	12	9999	17	17
2014	Language requirement of position - Unilingual English	16	19	16	32	9999	16	37
2014	Language requirement of position - Either English or French	9	36	0	36	9999	18	11
2011	Language requirement of position - Bilingual	19	31	25	6	9999	19	16
2011	Language requirement of position - Unilingual English	16	16	22	25	9999	22	51

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	19	81	68
2017	Language requirement of position - Unilingual English	12	88	166
2014	Language requirement of position - Bilingual	12	88	69
2014	Language requirement of position - Unilingual English	18	82	210
2014	Language requirement of position - Either English or French	8	92	61

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	13
2017	Language requirement of position - Unilingual English	50	20
2014	Language requirement of position - Unilingual English	41	37

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	77	13
2017	Language requirement of position - Unilingual English	65	20
2014	Language requirement of position - Unilingual English	73	37

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	13
2017	Language requirement of position - Unilingual English	0	20

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	13
2017	Language requirement of position - Unilingual English	20
2014	Language requirement of position - Unilingual English	37

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	13

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	20

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	54	13
2017	Language requirement of position - Unilingual English	45	20
2014	Language requirement of position - Unilingual English	43	37

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	13
2017	Language requirement of position - Unilingual English	45	20
2014	Language requirement of position - Unilingual English	38	37

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	13
2017	Language requirement of position - Unilingual English	35	20
2014	Language requirement of position - Unilingual English	52	37

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	54	13
2017	Language requirement of position - Unilingual English	55	20
2014	Language requirement of position - Unilingual English	46	37

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	25	20
2014	Language requirement of position - Unilingual English	40	37

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	62	13
2017	Language requirement of position - Unilingual English	55	20
2014	Language requirement of position - Unilingual English	47	37

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	13
2017	Language requirement of position - Unilingual English	30	20
2014	Language requirement of position - Unilingual English	36	37

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	13
2017	Language requirement of position - Unilingual English	20
2014	Language requirement of position - Unilingual English	37

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	13
2017	Language requirement of position - Unilingual English	50	20
2014	Language requirement of position - Unilingual English	68	37

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	13

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	45	20
2014	Language requirement of position - Unilingual English	46	37

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	25	20
2014	Language requirement of position - Unilingual English	24	37

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	20

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	13
2014	Language requirement of position - Unilingual English	19	37

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	13
2014	Language requirement of position - Unilingual English	14	37

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	13
2017	Language requirement of position - Unilingual English	40	20
2014	Language requirement of position - Unilingual English	29	37

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2017	Language requirement of position - Unilingual English	25	20
2014	Language requirement of position - Unilingual English	45	36

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	14	36

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	55	20
2014	Language requirement of position - Unilingual English	45	36

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	50	20
2014	Language requirement of position - Unilingual English	65	36

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	100	0	13
2017	Language requirement of position - Unilingual English	95	5	20

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	13	24	7	10	34	4	33	29	68
2017	Language requirement of position - Unilingual English	21	17	21	9	7	21	5	51	21	167
2014	Language requirement of position - Bilingual	4	20	25	7	6	29	9	40	21	69
2014	Language requirement of position - Unilingual English	16	17	16	7	6	31	6	52	21	210
2014	Language requirement of position - Either English or French	21	8	10	3	8	40	10	57	23	61

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	43	16	9	9	9	1	62	20	68
2017	Language requirement of position - Unilingual English	35	30	17	9	4	6	0	68	14	167
2014	Language requirement of position - Bilingual	24	39	19	9	4	4	0	66	14	69
2014	Language requirement of position - Unilingual English	32	33	15	7	3	9	1	72	11	210
2014	Language requirement of position - Either English or French	42	23	7	8	5	15	0	76	16	61
2011	Language requirement of position - Bilingual	44	36	7	10	1	3	0	82	11	73
2011	Language requirement of position - Unilingual English	38	32	16	8	3	4	0	73	11	199
2011	Language requirement of position - Either English or French	55	26	9	4	2	4	0	84	6	53

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	51	7	4	0	0	6	88	5	68
2017	Language requirement of position - Unilingual English	47	40	2	1	2	0	9	95	3	167
2014	Language requirement of position - Bilingual	20	60	9	4	0	1	5	86	5	69
2014	Language requirement of position - Unilingual English	37	46	5	2	1	1	7	91	4	210
2014	Language requirement of position - Either English or French	30	55	2	0	2	3	8	96	2	61
2011	Language requirement of position - Bilingual	23	48	10	7	0	1	11	81	8	73
2011	Language requirement of position - Unilingual English	31	49	5	3	2	1	9	89	5	198
2011	Language requirement of position - Either English or French	19	42	15	4	0	2	19	76	5	53
2008	Language requirement of position - Bilingual	17	46	6	8	3	2	17	78	14	63
2008	Language requirement of position - Unilingual English	26	51	8	3	1	2	9	86	5	154
2008	Language requirement of position - Either English or French	22	36	19	14	3	3	3	62	18	36

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	28	19	9	6	18	9	54	20	68
2017	Language requirement of position - Unilingual English	15	30	17	7	4	18	8	62	15	167
2014	Language requirement of position - Bilingual	7	28	20	7	1	22	14	55	14	69
2014	Language requirement of position - Unilingual English	16	26	19	6	3	23	7	60	13	210
2014	Language requirement of position - Either English or French	20	33	7	3	5	23	9	78	12	61
2011	Language requirement of position - Bilingual	14	37	19	4	1	12	12	67	7	73
2011	Language requirement of position - Unilingual English	14	35	14	5	3	23	7	69	11	199
2011	Language requirement of position - Either English or French	8	23	26	0	0	34	9	53	0	53

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	25	10	4	4	13	7	76	11	68
2017	Language requirement of position - Unilingual English	48	27	9	3	2	6	6	85	5	167
2014	Language requirement of position - Bilingual	39	35	10	1	0	7	7	86	2	69
2014	Language requirement of position - Unilingual English	43	31	8	1	0	8	8	89	2	210
2014	Language requirement of position - Either English or French	52	18	10	3	0	10	6	84	4	61
2011	Language requirement of position - Bilingual	44	29	5	4	3	5	10	85	8	73
2011	Language requirement of position - Unilingual English	37	30	12	3	1	9	9	81	5	199
2011	Language requirement of position - Either English or French	36	26	13	0	0	8	17	83	0	53
2008	Language requirement of position - Bilingual	32	33	10	0	2	8	16	85	2	63
2008	Language requirement of position - Unilingual English	31	35	10	3	1	11	8	81	6	153
2008	Language requirement of position - Either English or French	50	14	17	6	3	8	3	72	9	36

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	37	16	3	6	12	6	70	11	68
2017	Language requirement of position - Unilingual English	35	28	13	5	4	10	5	74	11	166
2014	Language requirement of position - Bilingual	32	34	10	3	1	13	7	82	5	69
2014	Language requirement of position - Unilingual English	36	32	10	3	1	11	7	83	5	210
2014	Language requirement of position - Either English or French	39	22	7	10	0	16	6	78	13	61
2011	Language requirement of position - Bilingual	40	29	11	1	1	10	8	83	3	73
2011	Language requirement of position - Unilingual English	31	27	13	9	2	12	7	72	12	199
2011	Language requirement of position - Either English or French	21	32	15	0	0	19	13	78	0	53
2008	Language requirement of position - Bilingual	32	27	8	3	2	13	16	82	7	63
2008	Language requirement of position - Unilingual English	25	31	16	10	4	6	7	65	17	154
2008	Language requirement of position - Either English or French	31	31	17	3	6	11	3	71	10	36

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	9	91	68
2017	Language requirement of position - Unilingual English	7	93	167
2014	Language requirement of position - Unilingual English	7	93	210

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	58	12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	83	12
2014	Language requirement of position - Unilingual English	78	14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12
2014	Language requirement of position - Unilingual English	0	14

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12
2014	Language requirement of position - Unilingual English	0	14

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	58	12
2014	Language requirement of position - Unilingual English	35	14

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	42	12
2014	Language requirement of position - Unilingual English	42	14

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12
2014	Language requirement of position - Unilingual English	0	14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12
2014	Language requirement of position - Unilingual English	0	14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12
2014	Language requirement of position - Unilingual English	0	14

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	58	12
2014	Language requirement of position - Unilingual English	49	14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12
2014	Language requirement of position - Unilingual English	0	14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	42	12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	58	12
2014	Language requirement of position - Unilingual English	58	14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	67	12
2014	Language requirement of position - Unilingual English	65	14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Unilingual English	100	0	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	16	26	4	4	37	3	41	15	68
2017	Language requirement of position - Unilingual English	21	13	19	3	4	35	5	57	12	167
2014	Language requirement of position - Bilingual	10	15	18	0	3	49	6	55	6	69
2014	Language requirement of position - Unilingual English	20	14	19	3	1	36	6	59	8	209
2014	Language requirement of position - Either English or French	23	13	12	2	2	43	7	70	7	61

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	44	22	1	4	13	0	68	7	68
2017	Language requirement of position - Unilingual English	36	30	15	4	3	10	1	75	8	167
2014	Language requirement of position - Bilingual	32	33	13	0	1	20	0	82	2	69
2014	Language requirement of position - Unilingual English	32	33	18	2	1	14	0	76	3	209
2014	Language requirement of position - Either English or French	47	24	8	3	2	13	2	84	6	61
2011	Language requirement of position - Bilingual	47	36	11	3	0	4	0	86	3	73
2011	Language requirement of position - Unilingual English	46	31	11	3	1	9	0	84	4	199
2011	Language requirement of position - Either English or French	55	28	9	4	0	4	0	86	4	53

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	33	12	7	7	0	0	73	15	67
2017	Language requirement of position - Unilingual English	32	24	20	12	10	2	1	57	22	166

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	38	24	10	18	0	0	49	28	68
2017	Language requirement of position - Unilingual English	9	33	25	18	13	1	1	43	31	167

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	32	32	10	12	0	0	46	22	68
2017	Language requirement of position - Unilingual English	20	36	21	13	9	1	1	57	22	166

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	26	29	18	18	0	0	35	35	68
2017	Language requirement of position - Unilingual English	17	20	23	20	20	1	1	37	40	167

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	46	12	6	6	0	0	76	12	67
2017	Language requirement of position - Unilingual English	36	27	20	7	8	1	2	64	15	166

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	29	22	12	12	1	0	54	24	68
2017	Language requirement of position - Unilingual English	27	31	20	14	8	0	1	58	22	166

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	41	21	25	3	0	0	51	28	68
2017	Language requirement of position - Unilingual English	21	33	22	13	10	1	1	55	23	167

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	4	31	24	26	15	0	0	35	41	68
2017	Language requirement of position - Unilingual English	14	25	26	18	17	1	1	39	35	167

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	4	33	28	19	15	0	0	37	34	67
2017	Language requirement of position - Unilingual English	17	26	18	19	18	1	1	44	38	167

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	37	24	15	7	0	0	54	22	68
2017	Language requirement of position - Unilingual English	28	27	25	10	8	1	2	57	18	166

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	26	10	1	0	0	1	88	1	68
2017	Language requirement of position - Unilingual English	58	22	12	5	3	0	1	80	8	165

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	68	15	4	6	6	0	1	84	12	68
2017	Language requirement of position - Unilingual English	76	15	5	2	2	0	1	91	4	166

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	34	7	4	0	0	3	88	5	67
2017	Language requirement of position - Unilingual English	53	35	8	3	1	0	0	88	5	166

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	28	9	10	10	0	3	70	21	68
2017	Language requirement of position - Unilingual English	52	25	7	10	6	0	0	77	16	166

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	19	3	0	1	0	21	94	2	67
2017	Language requirement of position - Unilingual English	54	12	5	3	1	1	24	88	5	167

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	23	20	3	0	0	3	77	3	66
2017	Language requirement of position - Unilingual English	59	32	3	2	1	0	2	93	4	165

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	24	12	6	0	0	0	82	6	68
2017	Language requirement of position - Unilingual English	62	21	9	2	3	1	1	85	5	166

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	27	13	7	6	0	1	73	14	67
2017	Language requirement of position - Unilingual English	58	27	9	3	1	0	2	86	4	165

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	29	43	13	6	1	0	37	19	68
2017	Language requirement of position - Unilingual English	8	32	41	15	5	0	0	40	19	165

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	3	26	49	18	4	0	0	22	29	68
2017	Language requirement of position - Unilingual English	9	28	38	20	5	0	0	25	37	167

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	54	12	10	4	6	0	72	16	68
2017	Language requirement of position - Unilingual English	24	49	15	6	5	2	0	74	11	166

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	32	25	22	12	0	0	41	34	68
2017	Language requirement of position - Unilingual English	15	33	23	18	9	2	0	49	28	166

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	21	79	68
2017	Language requirement of position - Unilingual English	20	80	167
2014	Language requirement of position - Bilingual	20	80	69
2014	Language requirement of position - Unilingual English	12	88	209
2014	Language requirement of position - Either English or French	15	85	61

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	79	21	14
2017	Language requirement of position - Unilingual English	91	9	35
2014	Language requirement of position - Bilingual	93	7	14
2014	Language requirement of position - Unilingual English	92	8	25

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	18	0	18	9	0	73	27	11
2017	Language requirement of position - Unilingual English	53	25	6	9	3	3	81	13	32
2014	Language requirement of position - Bilingual	54	8	8	23	8	0	62	31	13
2014	Language requirement of position - Unilingual English	43	48	4	4	0	0	91	4	23

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	25	27	4	1	6	0	38	62	67
2017	Language requirement of position - Unilingual English	23	35	29	5	5	3	1	24	76	167

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	38
2017	Language requirement of position - Unilingual English	4	122

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	38
2017	Language requirement of position - Unilingual English	11	122

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	38
2017	Language requirement of position - Unilingual English	9	122

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	45	38
2017	Language requirement of position - Unilingual English	39	122

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	38
2017	Language requirement of position - Unilingual English	1	122

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	63	38
2017	Language requirement of position - Unilingual English	58	122

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	31	56	6	0	0	8	36
2017	Language requirement of position - Unilingual English	33	46	10	4	2	6	122

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	38	13	10	5	3	8	69	17	39
2017	Language requirement of position - Unilingual English	34	30	9	12	5	2	9	71	19	125

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	8	13	5	5	15	41	47	24	39
2017	Language requirement of position - Unilingual English	10	9	8	4	7	8	54	51	29	125

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for National Energy Board by Question 108. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me