2017 Public Service Employee Survey Results for Library and Archives Canada by Question 111.1. Region of work (variable derived from question 111)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	57	30	4	4	5	88	8	23
2017	Region - Prairies, Nunavut, NWT	64	32	0	0	5	95	5	19
2017	Region - National Capital Region	38	47	4	7	3	85	10	685
2014	Region - Quebec (excluding National Capital Region)	44	42	4	10	0	86	10	29
2014	Region - Ontario (excluding National Capital Region)	32	26	17	26	0	57	26	11
2014	Region - Prairies, Nunavut, NWT	30	61	4	5	0	91	5	23
2014	Region - British Columbia, Yukon	29	30	0	41	0	59	41	10
2014	Region - National Capital Region	33	48	6	10	3	80	13	734
2011	Region - Atlantic	30	44	8	7	10	75	17	11
2011	Region - Ontario (excluding National Capital Region)	34	50	0	16	0	84	16	33
2011	Region - Prairies, Nunavut, NWT	47	46	4	4	0	93	4	26
2011	Region - British Columbia, Yukon	14	67	8	11	0	81	11	14
2011	Region - National Capital Region	30	43	6	14	7	73	20	740
2008	Region - Ontario (excluding National Capital Region)	39	44	7	3	7	83	10	31
2008	Region - Prairies, Nunavut, NWT	52	40	0	8	0	92	8	20
2008	Region - National Capital Region	34	47	4	11	5	81	15	743

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	74	17	5	0	5	0	0	91	5	23
2017	Region - Prairies, Nunavut, NWT	95	5	0	0	0	0	0	100	0	19
2017	Region - National Capital Region	61	32	3	3	1	0	0	93	4	685
2014	Region - Quebec (excluding National Capital Region)	68	21	4	7	0	0	0	89	7	29
2014	Region - Ontario (excluding National Capital Region)	46	46	8	0	0	0	0	92	0	11
2014	Region - Prairies, Nunavut, NWT	69	22	4	5	0	0	0	91	5	23
2014	Region - British Columbia, Yukon	56	24	0	12	8	0	0	80	20	10
2014	Region - National Capital Region	59	31	5	3	1	0	0	91	4	733
2011	Region - Atlantic	93	7	0	0	0	0	0	100	0	11
2011	Region - Ontario (excluding National Capital Region)	73	20	0	3	0	3	0	97	3	33
2011	Region - Prairies, Nunavut, NWT	79	11	0	4	0	3	4	96	4	26
2011	Region - British Columbia, Yukon	66	28	6	0	0	0	0	94	0	14
2011	Region - National Capital Region	58	29	5	6	1	0	1	88	7	740
2008	Region - Ontario (excluding National Capital Region)	70	16	6	3	3	0	0	87	7	31
2008	Region - Prairies, Nunavut, NWT	65	16	5	8	0	0	5	86	9	20
2008	Region - National Capital Region	59	28	6	5	1	0	0	88	6	743

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	79	17	4	0	0	0	96	0	23
2017	Region - Prairies, Nunavut, NWT	64	36	0	0	0	0	100	0	19
2017	Region - National Capital Region	52	32	7	7	2	0	84	9	687
2014	Region - Quebec (excluding National Capital Region)	52	34	6	9	0	0	85	9	29
2014	Region - Ontario (excluding National Capital Region)	49	34	8	9	0	0	83	9	11
2014	Region - Prairies, Nunavut, NWT	70	18	0	9	4	0	88	12	23
2014	Region - British Columbia, Yukon	56	32	0	12	0	0	88	12	10
2014	Region - National Capital Region	52	31	8	7	2	0	83	9	734
2011	Region - Atlantic	100	0	0	0	0	0	100	0	11
2011	Region - Ontario (excluding National Capital Region)	73	19	3	5	0	0	92	5	33
2011	Region - Prairies, Nunavut, NWT	77	15	4	0	0	3	96	0	26
2011	Region - British Columbia, Yukon	78	22	0	0	0	0	100	0	14
2011	Region - National Capital Region	48	33	7	8	4	0	81	12	739
2008	Region - Ontario (excluding National Capital Region)	58	19	7	7	10	0	77	16	31
2008	Region - Prairies, Nunavut, NWT	69	20	0	0	5	5	94	6	20
2008	Region - National Capital Region	47	30	8	11	4	0	77	15	743

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	52	31	9	9	0	82	9	23
2017	Region - Prairies, Nunavut, NWT	50	38	6	0	6	88	6	18
2017	Region - National Capital Region	46	39	6	6	3	85	8	686
2014	Region - Quebec (excluding National Capital Region)	44	43	3	10	0	87	10	29
2014	Region - Ontario (excluding National Capital Region)	58	26	8	0	9	83	9	11
2014	Region - Prairies, Nunavut, NWT	55	26	15	4	0	81	4	23
2014	Region - British Columbia, Yukon	35	57	0	0	8	92	8	10
2014	Region - National Capital Region	43	42	6	7	3	84	9	733
2011	Region - Atlantic	55	30	0	15	0	85	15	11
2011	Region - Ontario (excluding National Capital Region)	56	31	6	6	0	87	6	33
2011	Region - Prairies, Nunavut, NWT	88	9	4	0	0	96	0	26
2011	Region - British Columbia, Yukon	38	50	0	6	7	88	12	13
2011	Region - National Capital Region	40	40	9	7	3	81	10	738

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	35	30	13	13	9	0	0	65	22	23
2017	Region - Prairies, Nunavut, NWT	38	47	0	5	10	0	0	85	15	19
2017	Region - National Capital Region	32	43	11	10	3	0	1	76	13	685
2014	Region - Quebec (excluding National Capital Region)	29	44	9	19	0	0	0	72	19	29
2014	Region - Ontario (excluding National Capital Region)	20	43	8	17	0	0	11	71	20	11
2014	Region - Prairies, Nunavut, NWT	23	53	4	17	4	0	0	76	21	23
2014	Region - British Columbia, Yukon	47	12	0	41	0	0	0	59	41	10
2014	Region - National Capital Region	28	42	12	13	4	0	1	70	17	734
2011	Region - Atlantic	17	73	0	0	10	0	0	90	10	11
2011	Region - Ontario (excluding National Capital Region)	21	48	0	21	7	0	3	71	29	32
2011	Region - Prairies, Nunavut, NWT	28	41	17	14	0	0	0	69	14	25
2011	Region - British Columbia, Yukon	30	49	12	8	0	0	0	79	8	13
2011	Region - National Capital Region	23	42	15	12	6	0	1	66	19	740
2008	Region - Ontario (excluding National Capital Region)	32	30	17	9	13	0	0	62	22	31
2008	Region - Prairies, Nunavut, NWT	16	46	15	24	0	0	0	62	24	20
2008	Region - National Capital Region	26	43	14	10	4	1	1	71	15	745

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	37	32	22	5	5	0	69	9	23
2017	Region - Prairies, Nunavut, NWT	37	25	27	5	5	0	62	11	19
2017	Region - National Capital Region	48	38	9	4	1	0	86	5	686
2014	Region - Quebec (excluding National Capital Region)	33	42	10	8	7	0	75	15	29
2014	Region - Ontario (excluding National Capital Region)	57	26	8	0	9	0	83	9	11
2014	Region - Prairies, Nunavut, NWT	46	14	22	7	10	0	60	17	23
2014	Region - British Columbia, Yukon	62	26	12	0	0	0	88	0	10
2014	Region - National Capital Region	42	39	9	5	5	0	81	10	734
2011	Region - Atlantic	33	58	0	8	0	0	92	8	11
2011	Region - Ontario (excluding National Capital Region)	46	24	12	11	7	0	70	18	33
2011	Region - Prairies, Nunavut, NWT	40	24	16	7	9	4	66	17	26
2011	Region - British Columbia, Yukon	39	53	8	0	0	0	92	0	14
2011	Region - National Capital Region	41	39	9	6	4	0	80	10	737
2008	Region - Ontario (excluding National Capital Region)	25	45	10	6	13	0	70	20	31
2008	Region - Prairies, Nunavut, NWT	24	35	16	16	10	0	58	26	20
2008	Region - National Capital Region	46	37	9	4	4	0	83	8	746

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	52	35	9	4	0	87	4	23
2017	Region - Prairies, Nunavut, NWT	47	25	16	11	0	73	11	19
2017	Region - National Capital Region	53	36	5	4	2	89	6	685
2014	Region - Quebec (excluding National Capital Region)	30	48	8	7	7	77	14	29
2014	Region - Ontario (excluding National Capital Region)	49	34	8	0	9	83	9	11
2014	Region - Prairies, Nunavut, NWT	49	34	4	9	5	83	14	23
2014	Region - British Columbia, Yukon	71	9	20	0	0	80	0	10
2014	Region - National Capital Region	45	38	7	5	4	84	9	734
2011	Region - Atlantic	37	45	18	0	0	82	0	11
2011	Region - Ontario (excluding National Capital Region)	41	45	3	5	7	85	12	32
2011	Region - Prairies, Nunavut, NWT	42	31	13	9	4	73	13	25
2011	Region - British Columbia, Yukon	45	55	0	0	0	100	0	13
2011	Region - National Capital Region	44	42	6	5	3	86	8	741
2008	Region - Ontario (excluding National Capital Region)	24	46	13	6	10	70	17	31
2008	Region - Prairies, Nunavut, NWT	29	35	21	5	10	63	16	20
2008	Region - National Capital Region	47	40	7	3	3	87	5	745

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	35	47	0	18	0	82	18	23
2017	Region - Prairies, Nunavut, NWT	58	42	0	0	0	100	0	19
2017	Region - National Capital Region	46	41	7	5	1	87	5	685
2014	Region - Quebec (excluding National Capital Region)	41	45	4	7	3	86	10	29
2014	Region - Ontario (excluding National Capital Region)	40	43	8	9	0	83	9	11
2014	Region - Prairies, Nunavut, NWT	55	28	9	9	0	82	9	23
2014	Region - British Columbia, Yukon	35	36	17	0	12	71	12	10
2014	Region - National Capital Region	43	41	10	4	2	84	6	734

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	58	25	13	4	0	0	0	83	4	23
2017	Region - Prairies, Nunavut, NWT	74	26	0	0	0	0	0	100	0	19
2017	Region - National Capital Region	46	33	10	6	4	1	1	81	10	686
2014	Region - Quebec (excluding National Capital Region)	49	38	0	7	6	0	0	87	13	29
2014	Region - Ontario (excluding National Capital Region)	58	26	8	9	0	0	0	83	9	11
2014	Region - Prairies, Nunavut, NWT	51	26	9	5	9	0	0	78	14	23
2014	Region - British Columbia, Yukon	59	29	12	0	0	0	0	88	0	10
2014	Region - National Capital Region	37	35	15	7	4	1	1	74	11	733
2011	Region - Atlantic	27	55	19	0	0	0	0	81	0	11
2011	Region - Ontario (excluding National Capital Region)	37	31	13	13	7	0	0	67	20	33
2011	Region - Prairies, Nunavut, NWT	62	22	8	8	0	0	0	84	8	26
2011	Region - British Columbia, Yukon	50	31	5	14	0	0	0	81	14	14
2011	Region - National Capital Region	34	37	13	8	5	1	1	73	14	741

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	26	17	13	9	8	0	26	59	23	23
2017	Region - Prairies, Nunavut, NWT	15	21	22	5	5	0	33	53	14	19
2017	Region - National Capital Region	25	25	14	6	8	3	18	64	18	685
2014	Region - Quebec (excluding National Capital Region)	35	20	8	6	6	4	21	73	16	29
2014	Region - Ontario (excluding National Capital Region)	17	9	28	9	0	9	29	41	14	11
2014	Region - Prairies, Nunavut, NWT	39	8	10	4	7	4	29	69	16	23
2014	Region - British Columbia, Yukon	29	9	0	0	12	17	33	76	24	10
2014	Region - National Capital Region	22	20	15	10	9	4	21	56	24	733
2011	Region - Atlantic	27	0	10	7	19	10	27	43	41	11
2011	Region - Ontario (excluding National Capital Region)	27	14	16	3	9	3	26	59	18	33
2011	Region - Prairies, Nunavut, NWT	19	10	9	3	15	8	36	51	33	26
2011	Region - British Columbia, Yukon	18	14	30	0	0	0	38	51	0	14
2011	Region - National Capital Region	24	21	13	9	12	3	18	57	27	741
2008	Region - Ontario (excluding National Capital Region)	16	20	10	0	19	6	30	55	30	31
2008	Region - Prairies, Nunavut, NWT	36	15	19	9	10	0	10	57	22	20
2008	Region - National Capital Region	29	23	11	10	9	3	14	63	24	744

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	33	40	9	18	0	73	18	23
2017	Region - Prairies, Nunavut, NWT	36	37	21	5	0	73	5	19
2017	Region - National Capital Region	40	44	9	5	3	84	7	687
2014	Region - Quebec (excluding National Capital Region)	30	46	10	12	3	75	15	29
2014	Region - Ontario (excluding National Capital Region)	37	43	19	0	0	81	0	11
2014	Region - Prairies, Nunavut, NWT	32	31	19	4	14	64	17	23
2014	Region - British Columbia, Yukon	53	26	21	0	0	79	0	10
2014	Region - National Capital Region	31	45	13	7	4	76	11	733
2011	Region - Atlantic	20	54	26	0	0	74	0	11
2011	Region - Ontario (excluding National Capital Region)	36	34	9	0	21	70	21	33
2011	Region - Prairies, Nunavut, NWT	35	39	13	13	0	74	13	26
2011	Region - British Columbia, Yukon	23	53	16	0	8	76	8	14
2011	Region - National Capital Region	28	42	13	10	8	70	17	739
2008	Region - Ontario (excluding National Capital Region)	39	45	7	7	3	83	10	31
2008	Region - Prairies, Nunavut, NWT	20	38	15	21	5	59	26	20
2008	Region - National Capital Region	39	39	11	6	4	79	10	740

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	21	39	18	13	9	0	60	23	23
2017	Region - Prairies, Nunavut, NWT	26	31	22	11	10	0	57	21	19
2017	Region - National Capital Region	29	37	15	10	8	1	67	18	686
2014	Region - Quebec (excluding National Capital Region)	34	45	6	4	10	0	79	14	29
2014	Region - Ontario (excluding National Capital Region)	29	35	17	9	11	0	63	20	11
2014	Region - Prairies, Nunavut, NWT	24	20	20	29	7	0	43	36	23
2014	Region - British Columbia, Yukon	32	18	9	20	12	9	55	35	10
2014	Region - National Capital Region	25	38	17	12	8	0	63	20	734
2011	Region - Atlantic	57	33	10	0	0	0	90	0	11
2011	Region - Ontario (excluding National Capital Region)	16	37	21	10	16	0	53	26	33
2011	Region - Prairies, Nunavut, NWT	18	38	12	24	8	0	57	31	26
2011	Region - British Columbia, Yukon	6	78	0	8	8	0	84	16	14
2011	Region - National Capital Region	19	37	15	16	12	0	56	29	741

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	39	39	9	8	5	78	13	23
2017	Region - Prairies, Nunavut, NWT	26	63	5	5	0	89	5	19
2017	Region - National Capital Region	32	47	11	7	3	79	10	686

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	48	43	0	0	5	4	0	95	5	23
2017	Region - Prairies, Nunavut, NWT	32	58	0	0	10	0	0	90	10	19
2017	Region - National Capital Region	44	39	10	4	2	0	0	84	6	687
2014	Region - Quebec (excluding National Capital Region)	42	44	7	0	7	0	0	86	7	29
2014	Region - Ontario (excluding National Capital Region)	37	29	25	9	0	0	0	66	9	11
2014	Region - Prairies, Nunavut, NWT	34	59	4	4	0	0	0	93	4	23
2014	Region - British Columbia, Yukon	50	9	8	12	0	9	12	74	15	10
2014	Region - National Capital Region	41	43	9	4	2	1	0	85	6	734
2011	Region - Atlantic	64	29	7	0	0	0	0	93	0	11
2011	Region - Ontario (excluding National Capital Region)	37	46	0	14	2	0	0	83	17	33
2011	Region - Prairies, Nunavut, NWT	28	35	24	4	0	9	0	69	5	26
2011	Region - British Columbia, Yukon	20	48	16	16	0	0	0	68	16	14
2011	Region - National Capital Region	29	38	15	9	7	1	0	68	17	739
2008	Region - Ontario (excluding National Capital Region)	48	32	7	3	10	0	0	80	13	31
2008	Region - Prairies, Nunavut, NWT	30	39	26	0	5	0	0	69	5	20
2008	Region - National Capital Region	45	36	10	6	3	1	0	82	8	745

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	26	35	22	8	9	61	18	23
2017	Region - Prairies, Nunavut, NWT	36	32	22	5	5	68	10	19
2017	Region - National Capital Region	33	36	15	9	7	69	16	686

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	53	28	5	14	0	81	14	22
2017	Region - Prairies, Nunavut, NWT	51	27	22	0	0	78	0	19
2017	Region - National Capital Region	54	35	7	3	1	89	3	687
2014	Region - Quebec (excluding National Capital Region)	63	25	4	4	3	89	7	29
2014	Region - Ontario (excluding National Capital Region)	66	26	8	0	0	92	0	11
2014	Region - Prairies, Nunavut, NWT	59	33	4	0	5	91	5	23
2014	Region - British Columbia, Yukon	71	17	12	0	0	88	0	10
2014	Region - National Capital Region	57	32	8	1	1	89	3	732
2011	Region - Atlantic	83	7	10	0	0	90	0	11
2011	Region - Ontario (excluding National Capital Region)	68	17	13	0	3	84	3	33
2011	Region - Prairies, Nunavut, NWT	64	20	16	0	0	84	0	26
2011	Region - British Columbia, Yukon	64	29	0	8	0	92	8	14
2011	Region - National Capital Region	50	35	9	4	1	85	6	740

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	23	44	9	19	5	0	0	67	24	22
2017	Region - Prairies, Nunavut, NWT	16	68	11	0	5	0	0	84	5	19
2017	Region - National Capital Region	31	43	12	8	5	0	0	74	13	686
2014	Region - Quebec (excluding National Capital Region)	24	44	7	14	10	0	0	68	25	29
2014	Region - Ontario (excluding National Capital Region)	32	35	17	9	0	0	9	72	10	11
2014	Region - Prairies, Nunavut, NWT	26	44	12	17	0	0	0	70	17	23
2014	Region - British Columbia, Yukon	41	9	12	26	0	12	0	57	30	10
2014	Region - National Capital Region	21	43	15	13	6	0	1	65	19	733
2011	Region - Atlantic	37	43	10	10	0	0	0	80	10	11
2011	Region - Ontario (excluding National Capital Region)	37	37	9	9	9	0	0	74	17	33
2011	Region - Prairies, Nunavut, NWT	30	43	21	3	0	0	4	75	3	26
2011	Region - British Columbia, Yukon	25	59	8	8	0	0	0	84	8	14
2011	Region - National Capital Region	21	37	16	14	11	1	0	59	25	741

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	27	36	18	10	9	0	63	19	22
2017	Region - Prairies, Nunavut, NWT	41	38	16	0	5	0	79	5	19
2017	Region - National Capital Region	34	40	13	4	7	1	75	11	685
2014	Region - Quebec (excluding National Capital Region)	24	37	18	10	7	3	63	18	29
2014	Region - Ontario (excluding National Capital Region)	37	26	17	20	0	0	63	20	11
2014	Region - Prairies, Nunavut, NWT	32	29	20	19	0	0	62	19	23
2014	Region - British Columbia, Yukon	50	9	12	17	12	0	59	29	10
2014	Region - National Capital Region	31	37	17	9	5	1	68	14	732

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	32	31	14	19	5	0	0	63	23	22
2017	Region - Prairies, Nunavut, NWT	53	47	0	0	0	0	0	100	0	19
2017	Region - National Capital Region	31	44	13	7	4	1	1	76	11	686
2014	Region - Quebec (excluding National Capital Region)	35	26	26	6	3	0	4	64	10	29
2014	Region - Ontario (excluding National Capital Region)	29	29	25	17	0	0	0	57	17	11
2014	Region - Prairies, Nunavut, NWT	35	51	10	4	0	0	0	86	4	23
2014	Region - British Columbia, Yukon	53	26	0	20	0	0	0	80	20	10
2014	Region - National Capital Region	27	41	17	10	5	1	0	68	15	734
2011	Region - Atlantic	57	33	10	0	0	0	0	90	0	11
2011	Region - Ontario (excluding National Capital Region)	40	34	11	10	5	0	0	73	15	33
2011	Region - Prairies, Nunavut, NWT	67	18	11	4	0	0	0	84	4	26
2011	Region - British Columbia, Yukon	57	43	0	0	0	0	0	100	0	14
2011	Region - National Capital Region	24	42	14	12	5	1	1	68	18	737

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	45	36	9	10	0	81	10	22
2017	Region - Prairies, Nunavut, NWT	47	27	27	0	0	73	0	19
2017	Region - National Capital Region	43	42	9	5	1	85	6	685
2014	Region - Quebec (excluding National Capital Region)	54	27	7	11	0	82	11	29
2014	Region - Ontario (excluding National Capital Region)	52	39	9	0	0	91	0	10
2014	Region - Prairies, Nunavut, NWT	48	35	0	9	9	83	17	23
2014	Region - British Columbia, Yukon	62	26	12	0	0	88	0	10
2014	Region - National Capital Region	41	39	12	5	2	80	8	734
2011	Region - Atlantic	37	63	0	0	0	100	0	11
2011	Region - Ontario (excluding National Capital Region)	46	30	12	5	7	77	11	33
2011	Region - Prairies, Nunavut, NWT	55	45	0	0	0	100	0	26
2011	Region - British Columbia, Yukon	31	62	0	8	0	92	8	14
2011	Region - National Capital Region	34	44	10	9	4	78	13	740
2008	Region - Ontario (excluding National Capital Region)	39	35	13	3	10	74	13	31
2008	Region - Prairies, Nunavut, NWT	29	50	5	5	10	79	16	20
2008	Region - National Capital Region	43	41	7	5	3	85	8	745

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	50	23	19	0	5	4	75	5	22
2017	Region - Prairies, Nunavut, NWT	70	30	0	0	0	0	100	0	19
2017	Region - National Capital Region	47	35	10	5	3	1	83	7	687
2014	Region - Quebec (excluding National Capital Region)	58	35	3	0	3	0	94	3	29
2014	Region - Ontario (excluding National Capital Region)	63	20	17	0	0	0	83	0	11
2014	Region - Prairies, Nunavut, NWT	41	36	7	7	0	9	84	8	23
2014	Region - British Columbia, Yukon	59	21	20	0	0	0	80	0	10
2014	Region - National Capital Region	42	35	14	5	2	1	78	7	734
2011	Region - Atlantic	78	15	7	0	0	0	93	0	11
2011	Region - Ontario (excluding National Capital Region)	45	34	12	3	3	3	81	6	33
2011	Region - Prairies, Nunavut, NWT	52	20	21	3	0	4	75	3	26
2011	Region - British Columbia, Yukon	53	33	14	0	0	0	86	0	14
2011	Region - National Capital Region	33	33	18	9	4	3	68	14	739
2008	Region - Ontario (excluding National Capital Region)	33	39	18	6	3	0	72	10	31
2008	Region - Prairies, Nunavut, NWT	36	46	14	0	5	0	81	5	20
2008	Region - National Capital Region	25	33	22	13	7	1	58	20	742

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	13	13	35	22	17	0	0	39	26	23
2017	Region - Prairies, Nunavut, NWT	5	0	25	42	22	0	5	68	5	19
2017	Region - National Capital Region	7	22	38	20	9	2	2	30	30	685
2014	Region - Quebec (excluding National Capital Region)	7	27	39	10	14	0	3	25	35	29
2014	Region - Ontario (excluding National Capital Region)	9	26	37	17	11	0	0	29	35	11
2014	Region - Prairies, Nunavut, NWT	7	14	38	12	24	0	5	38	22	23
2014	Region - British Columbia, Yukon	8	12	59	0	9	12	0	10	23	10
2014	Region - National Capital Region	13	28	33	15	7	1	3	23	43	734
2011	Region - Atlantic	10	0	39	20	20	0	10	45	11	11
2011	Region - Ontario (excluding National Capital Region)	16	22	34	18	0	7	3	20	42	33
2011	Region - Prairies, Nunavut, NWT	10	6	27	33	15	4	4	53	18	26
2011	Region - British Columbia, Yukon	8	28	33	0	23	8	0	25	39	14
2011	Region - National Capital Region	30	33	24	7	4	1	1	12	64	737
2008	Region - Ontario (excluding National Capital Region)	6	26	35	27	0	0	6	29	34	31
2008	Region - Prairies, Nunavut, NWT	10	35	14	15	26	0	0	41	45	20
2008	Region - National Capital Region	12	33	34	13	5	1	2	19	46	745

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	9	14	26	26	13	5	8	45	26	23
2017	Region - Prairies, Nunavut, NWT	5	10	36	21	27	0	0	49	15	19
2017	Region - National Capital Region	7	14	32	26	15	5	2	44	22	684
2014	Region - Quebec (excluding National Capital Region)	6	17	39	24	6	0	7	33	25	29
2014	Region - Ontario (excluding National Capital Region)	9	17	37	26	11	0	0	37	26	11
2014	Region - Prairies, Nunavut, NWT	11	12	34	18	26	0	0	43	23	23
2014	Region - British Columbia, Yukon	29	24	30	8	9	0	0	17	53	10
2014	Region - National Capital Region	15	26	33	12	7	3	3	21	44	732
2011	Region - Atlantic	0	10	39	10	30	0	10	45	11	11
2011	Region - Ontario (excluding National Capital Region)	21	23	31	12	9	3	0	22	46	33
2011	Region - Prairies, Nunavut, NWT	15	11	24	17	28	4	0	47	27	26
2011	Region - British Columbia, Yukon	0	50	27	14	8	0	0	23	50	14
2011	Region - National Capital Region	33	25	25	9	5	2	1	14	60	737
2008	Region - Ontario (excluding National Capital Region)	6	23	27	30	4	4	6	38	32	30
2008	Region - Prairies, Nunavut, NWT	15	19	24	15	21	5	0	38	36	20
2008	Region - National Capital Region	15	25	32	16	9	2	2	26	41	742

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	18	4	13	23	22	0	21	56	28	23
2017	Region - Prairies, Nunavut, NWT	0	0	25	26	27	5	16	69	0	19
2017	Region - National Capital Region	12	20	34	17	11	3	4	29	35	682
2014	Region - Quebec (excluding National Capital Region)	14	19	23	20	8	0	15	34	39	29
2014	Region - Ontario (excluding National Capital Region)	9	0	42	17	11	0	20	36	11	11
2014	Region - Prairies, Nunavut, NWT	17	15	22	13	27	0	5	42	34	22
2014	Region - British Columbia, Yukon	17	21	33	0	17	12	0	20	43	10
2014	Region - National Capital Region	23	29	21	11	8	3	5	21	56	733
2011	Region - Atlantic	0	34	15	0	41	0	10	45	38	11
2011	Region - Ontario (excluding National Capital Region)	11	11	24	24	13	3	13	44	27	33
2011	Region - Prairies, Nunavut, NWT	4	4	54	9	13	8	9	26	9	26
2011	Region - British Columbia, Yukon	13	34	6	31	0	8	8	37	56	14
2011	Region - National Capital Region	26	25	25	11	6	3	3	18	55	738
2008	Region - Ontario (excluding National Capital Region)	3	16	22	35	10	7	6	52	22	31
2008	Region - Prairies, Nunavut, NWT	5	0	33	20	21	5	15	52	7	20
2008	Region - National Capital Region	16	26	28	15	7	4	4	24	45	745

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	5	18	8	9	48	0	12	65	26	23
2017	Region - Prairies, Nunavut, NWT	0	0	21	15	59	0	5	78	0	19
2017	Region - National Capital Region	5	14	31	30	17	1	2	48	20	677
2014	Region - Quebec (excluding National Capital Region)	0	6	38	22	18	4	11	48	7	29
2014	Region - Ontario (excluding National Capital Region)	0	9	34	26	11	9	11	47	11	11
2014	Region - Prairies, Nunavut, NWT	0	7	18	40	29	5	0	73	8	23
2014	Region - British Columbia, Yukon	0	0	41	29	30	0	0	59	0	10
2014	Region - National Capital Region	8	17	32	24	13	2	4	40	27	729
2011	Region - Atlantic	0	10	18	15	47	0	10	69	11	11
2011	Region - Ontario (excluding National Capital Region)	3	8	36	29	20	0	3	51	11	33
2011	Region - Prairies, Nunavut, NWT	4	0	21	35	29	8	4	72	4	26
2011	Region - British Columbia, Yukon	0	5	21	22	35	0	16	68	6	14
2011	Region - National Capital Region	15	18	33	19	9	2	4	30	35	735
2008	Region - Ontario (excluding National Capital Region)	0	16	21	47	7	3	6	59	18	31
2008	Region - Prairies, Nunavut, NWT	0	0	35	24	37	0	5	64	0	20
2008	Region - National Capital Region	8	21	34	25	8	1	3	34	30	744

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	14	13	13	21	31	0	8	57	29	23
2017	Region - Prairies, Nunavut, NWT	5	5	21	22	42	0	5	68	10	19
2017	Region - National Capital Region	16	19	33	16	11	2	3	29	36	683
2014	Region - Quebec (excluding National Capital Region)	4	16	24	30	14	4	7	50	23	29
2014	Region - Ontario (excluding National Capital Region)	26	0	34	0	20	0	20	25	32	11
2014	Region - Prairies, Nunavut, NWT	7	4	46	28	10	5	0	40	11	23
2014	Region - British Columbia, Yukon	20	12	21	18	20	0	9	42	35	10
2014	Region - National Capital Region	19	27	27	12	9	1	4	23	49	733
2011	Region - Atlantic	0	19	24	17	30	0	10	52	21	11
2011	Region - Ontario (excluding National Capital Region)	16	21	24	24	12	0	3	38	38	33
2011	Region - Prairies, Nunavut, NWT	7	33	11	20	25	4	0	47	41	26
2011	Region - British Columbia, Yukon	13	16	21	28	22	0	0	50	29	14
2011	Region - National Capital Region	29	26	24	11	5	2	3	17	58	739
2008	Region - Ontario (excluding National Capital Region)	7	38	30	14	6	0	6	21	47	31
2008	Region - Prairies, Nunavut, NWT	4	30	30	5	30	0	0	36	35	20
2008	Region - National Capital Region	22	31	24	13	6	1	3	20	55	744

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	14	13	17	21	13	5	17	43	35	23
2017	Region - Prairies, Nunavut, NWT	5	0	5	26	53	5	5	89	5	19
2017	Region - National Capital Region	7	16	27	28	14	4	4	46	25	684
2014	Region - Quebec (excluding National Capital Region)	7	19	17	20	23	7	7	51	29	29
2014	Region - Ontario (excluding National Capital Region)	9	0	25	26	11	9	20	52	12	11
2014	Region - Prairies, Nunavut, NWT	11	5	30	34	20	0	0	54	16	23
2014	Region - British Columbia, Yukon	12	0	9	38	17	12	12	73	16	10
2014	Region - National Capital Region	11	18	29	21	11	4	5	36	32	732
2011	Region - Atlantic	10	10	14	39	17	0	10	62	23	11
2011	Region - Ontario (excluding National Capital Region)	8	9	34	20	20	7	3	44	19	33
2011	Region - Prairies, Nunavut, NWT	16	28	13	9	21	12	0	35	50	26
2011	Region - British Columbia, Yukon	0	5	38	35	23	0	0	57	5	14
2011	Region - National Capital Region	13	20	26	19	11	4	7	33	37	736
2008	Region - Ontario (excluding National Capital Region)	7	29	28	10	10	6	10	25	42	31
2008	Region - Prairies, Nunavut, NWT	10	35	31	10	14	0	0	24	45	20
2008	Region - National Capital Region	15	23	29	17	10	3	3	28	41	743

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	9	18	26	12	23	0	13	40	30	23
2017	Region - Prairies, Nunavut, NWT	5	0	30	38	22	0	5	63	5	19
2017	Region - National Capital Region	11	20	37	17	8	4	3	27	33	684
2014	Region - Quebec (excluding National Capital Region)	14	15	27	15	14	0	14	35	34	29
2014	Region - Ontario (excluding National Capital Region)	0	29	51	9	11	0	0	20	29	11
2014	Region - Prairies, Nunavut, NWT	4	21	28	28	20	0	0	48	24	23
2014	Region - British Columbia, Yukon	29	9	21	21	8	12	0	33	43	10
2014	Region - National Capital Region	18	22	31	12	9	5	3	23	44	733

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	57	29	0	9	5	0	0	86	14	23
2017	Region - Prairies, Nunavut, NWT	84	10	0	0	0	5	0	100	0	19
2017	Region - National Capital Region	59	28	4	5	1	0	1	89	7	687
2014	Region - Quebec (excluding National Capital Region)	69	28	0	3	0	0	0	97	3	29
2014	Region - Ontario (excluding National Capital Region)	66	26	8	0	0	0	0	92	0	11
2014	Region - Prairies, Nunavut, NWT	79	9	0	4	0	0	9	96	4	23
2014	Region - British Columbia, Yukon	79	0	0	12	9	0	0	79	21	10
2014	Region - National Capital Region	64	23	5	5	2	0	1	88	7	733
2011	Region - Atlantic	100	0	0	0	0	0	0	100	0	11
2011	Region - Ontario (excluding National Capital Region)	72	16	3	0	3	0	6	93	3	32
2011	Region - Prairies, Nunavut, NWT	86	4	7	0	0	0	3	93	0	26
2011	Region - British Columbia, Yukon	71	29	0	0	0	0	0	100	0	14
2011	Region - National Capital Region	59	28	5	5	3	0	0	87	8	738
2008	Region - Ontario (excluding National Capital Region)	74	16	0	0	7	0	3	93	7	31
2008	Region - Prairies, Nunavut, NWT	84	0	10	0	5	0	0	84	5	20
2008	Region - National Capital Region	62	22	5	7	3	0	1	84	10	745

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	26	22	12	14	22	4	0	50	37	23
2017	Region - Prairies, Nunavut, NWT	20	38	11	16	10	5	0	61	27	19
2017	Region - National Capital Region	25	33	16	7	6	7	6	66	15	687
2014	Region - Quebec (excluding National Capital Region)	37	35	11	3	7	0	6	78	11	29
2014	Region - Ontario (excluding National Capital Region)	46	26	8	9	11	0	0	72	20	11
2014	Region - Prairies, Nunavut, NWT	25	23	18	21	14	0	0	48	35	23
2014	Region - British Columbia, Yukon	8	35	12	0	44	0	0	44	44	10
2014	Region - National Capital Region	31	31	14	7	6	6	5	70	14	731

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	44	17	8	9	22	0	61	31	23
2017	Region - Prairies, Nunavut, NWT	20	37	5	27	5	5	60	34	19
2017	Region - National Capital Region	47	33	9	5	4	1	81	10	687
2014	Region - Quebec (excluding National Capital Region)	49	31	10	3	3	3	83	6	29
2014	Region - Ontario (excluding National Capital Region)	46	26	8	9	0	11	81	10	11
2014	Region - Prairies, Nunavut, NWT	29	39	4	16	9	4	71	25	23
2014	Region - British Columbia, Yukon	35	21	0	8	36	0	56	44	10
2014	Region - National Capital Region	47	30	9	8	6	1	78	13	733

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	30	34	9	14	8	4	0	67	23	23
2017	Region - Prairies, Nunavut, NWT	16	52	11	11	5	5	0	72	17	19
2017	Region - National Capital Region	34	42	11	8	4	1	0	78	12	687
2014	Region - Quebec (excluding National Capital Region)	29	50	8	6	0	3	4	85	6	29
2014	Region - Ontario (excluding National Capital Region)	20	26	17	26	0	11	0	52	29	11
2014	Region - Prairies, Nunavut, NWT	24	33	17	17	9	0	0	57	26	23
2014	Region - British Columbia, Yukon	17	39	12	12	8	12	0	63	23	10
2014	Region - National Capital Region	34	38	13	9	3	2	1	74	12	733
2011	Region - Atlantic	41	30	8	20	0	0	0	71	20	11
2011	Region - Ontario (excluding National Capital Region)	45	31	12	3	10	0	0	75	13	33
2011	Region - Prairies, Nunavut, NWT	29	29	15	21	0	0	4	62	22	26
2011	Region - British Columbia, Yukon	20	51	16	13	0	0	0	71	13	14
2011	Region - National Capital Region	32	38	12	10	6	2	1	72	16	739
2008	Region - Ontario (excluding National Capital Region)	26	51	16	3	3	0	0	77	6	31
2008	Region - Prairies, Nunavut, NWT	25	29	15	10	21	0	0	53	31	20
2008	Region - National Capital Region	33	37	12	9	6	2	1	73	15	746

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	22	30	8	23	13	4	0	55	37	23
2017	Region - Prairies, Nunavut, NWT	25	21	16	22	16	0	0	46	38	19
2017	Region - National Capital Region	31	31	13	8	6	10	0	69	16	685
2014	Region - Quebec (excluding National Capital Region)	22	44	14	11	3	6	0	70	15	29
2014	Region - Ontario (excluding National Capital Region)	11	34	8	26	0	20	0	57	33	11
2014	Region - Prairies, Nunavut, NWT	32	26	5	17	14	5	0	62	33	23
2014	Region - British Columbia, Yukon	47	9	20	12	0	12	0	63	14	10
2014	Region - National Capital Region	29	28	15	11	6	10	1	64	19	733
2011	Region - Atlantic	34	30	25	10	0	0	0	65	10	11
2011	Region - Ontario (excluding National Capital Region)	24	33	12	12	10	9	0	62	24	33
2011	Region - Prairies, Nunavut, NWT	35	31	16	13	0	4	0	69	13	26
2011	Region - British Columbia, Yukon	20	44	14	14	0	8	0	70	15	14
2011	Region - National Capital Region	29	28	14	12	8	9	1	64	21	740
2008	Region - Ontario (excluding National Capital Region)	25	26	20	17	10	3	0	52	27	31
2008	Region - Prairies, Nunavut, NWT	39	14	10	15	21	0	0	53	36	20
2008	Region - National Capital Region	32	28	14	9	7	8	2	67	18	745

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	8	35	17	22	5	9	4	50	31	23
2017	Region - Prairies, Nunavut, NWT	25	21	11	27	5	11	0	52	36	19
2017	Region - National Capital Region	11	23	18	11	8	23	5	48	27	687
2014	Region - Quebec (excluding National Capital Region)	14	36	20	11	9	6	4	56	23	29
2014	Region - Ontario (excluding National Capital Region)	0	43	17	9	9	11	11	56	22	11
2014	Region - Prairies, Nunavut, NWT	13	21	14	26	16	10	0	38	46	23
2014	Region - British Columbia, Yukon	8	9	0	30	41	12	0	20	80	10
2014	Region - National Capital Region	12	22	18	16	8	19	4	45	32	733

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	31	47	9	5	8	78	13	23
2017	Region - Prairies, Nunavut, NWT	25	21	27	21	5	47	26	19
2017	Region - National Capital Region	47	39	6	5	2	86	8	687
2014	Region - Quebec (excluding National Capital Region)	53	24	10	7	6	76	13	29
2014	Region - Ontario (excluding National Capital Region)	37	26	17	9	11	63	20	11
2014	Region - Prairies, Nunavut, NWT	36	42	9	14	0	78	14	23
2014	Region - British Columbia, Yukon	26	18	12	24	20	44	44	10
2014	Region - National Capital Region	46	40	8	5	1	86	6	732

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	26	48	13	9	4	0	0	74	13	23
2017	Region - Prairies, Nunavut, NWT	36	27	11	16	5	5	0	66	22	19
2017	Region - National Capital Region	39	40	11	5	4	1	0	80	9	687
2014	Region - Quebec (excluding National Capital Region)	53	21	17	6	0	0	3	76	6	29
2014	Region - Ontario (excluding National Capital Region)	46	17	8	20	9	0	0	63	29	11
2014	Region - Prairies, Nunavut, NWT	35	39	10	16	0	0	0	74	16	23
2014	Region - British Columbia, Yukon	59	9	32	0	0	0	0	68	0	10
2014	Region - National Capital Region	37	34	15	8	5	0	1	72	13	734
2011	Region - Atlantic	51	39	0	10	0	0	0	90	10	11
2011	Region - Ontario (excluding National Capital Region)	22	54	5	6	12	0	0	76	18	33
2011	Region - Prairies, Nunavut, NWT	38	38	16	7	0	0	0	76	7	26
2011	Region - British Columbia, Yukon	50	42	8	0	0	0	0	92	0	14
2011	Region - National Capital Region	33	36	14	9	7	1	0	70	16	738
2008	Region - Ontario (excluding National Capital Region)	35	36	13	6	6	0	3	73	13	31
2008	Region - Prairies, Nunavut, NWT	46	20	14	15	0	0	5	69	16	20
2008	Region - National Capital Region	32	33	15	11	7	1	1	66	19	745

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	46	27	5	10	8	0	4	76	19	22
2017	Region - Prairies, Nunavut, NWT	36	26	22	0	10	5	0	66	11	19
2017	Region - National Capital Region	47	36	8	4	2	2	0	85	7	686
2014	Region - Quebec (excluding National Capital Region)	48	36	4	3	3	3	3	89	7	29
2014	Region - Ontario (excluding National Capital Region)	37	26	17	20	0	0	0	63	20	11
2014	Region - Prairies, Nunavut, NWT	33	39	14	4	0	10	0	81	4	23
2014	Region - British Columbia, Yukon	71	21	0	0	8	0	0	92	8	10
2014	Region - National Capital Region	44	32	12	5	3	2	0	78	9	734
2011	Region - Atlantic	90	10	0	0	0	0	0	100	0	11
2011	Region - Ontario (excluding National Capital Region)	36	24	16	16	3	6	0	63	20	33
2011	Region - Prairies, Nunavut, NWT	50	22	19	4	0	0	4	76	4	26
2011	Region - British Columbia, Yukon	59	35	0	6	0	0	0	94	6	14
2011	Region - National Capital Region	41	30	15	7	5	2	0	73	12	738
2008	Region - Ontario (excluding National Capital Region)	36	40	13	7	3	0	0	77	10	31
2008	Region - Prairies, Nunavut, NWT	46	40	0	9	5	0	0	85	15	20
2008	Region - National Capital Region	41	32	13	7	4	2	1	75	12	745

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	35	44	4	9	8	0	0	79	17	23
2017	Region - Prairies, Nunavut, NWT	41	32	5	11	5	0	5	78	17	19
2017	Region - National Capital Region	44	37	8	6	4	1	1	81	10	687
2014	Region - Quebec (excluding National Capital Region)	46	33	11	0	10	0	0	79	10	29
2014	Region - Ontario (excluding National Capital Region)	37	46	8	9	0	0	0	83	9	11
2014	Region - Prairies, Nunavut, NWT	37	39	10	9	0	5	0	80	9	23
2014	Region - British Columbia, Yukon	71	9	0	12	8	0	0	80	20	10
2014	Region - National Capital Region	44	31	11	9	4	1	0	76	13	733
2011	Region - Atlantic	81	8	0	10	0	0	0	90	10	11
2011	Region - Ontario (excluding National Capital Region)	45	22	15	13	6	0	0	67	18	33
2011	Region - Prairies, Nunavut, NWT	47	35	8	11	0	0	0	82	11	26
2011	Region - British Columbia, Yukon	48	46	0	6	0	0	0	94	6	14
2011	Region - National Capital Region	36	36	11	9	7	1	0	73	16	737
2008	Region - Ontario (excluding National Capital Region)	29	32	22	10	3	0	3	63	14	31
2008	Region - Prairies, Nunavut, NWT	46	34	10	5	5	0	0	80	10	20
2008	Region - National Capital Region	38	35	10	10	5	0	1	74	15	744

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	70	26	0	5	0	0	0	95	5	23
2017	Region - Prairies, Nunavut, NWT	84	11	0	0	0	5	0	100	0	19
2017	Region - National Capital Region	79	17	2	2	0	0	0	96	2	683
2014	Region - Quebec (excluding National Capital Region)	81	12	4	3	0	0	0	93	3	29
2014	Region - Ontario (excluding National Capital Region)	75	17	8	0	0	0	0	92	0	11
2014	Region - Prairies, Nunavut, NWT	86	5	0	0	0	0	9	100	0	23
2014	Region - British Columbia, Yukon	100	0	0	0	0	0	0	100	0	10
2014	Region - National Capital Region	82	14	2	1	0	0	0	97	2	732
2011	Region - Atlantic	100	0	0	0	0	0	0	100	0	11
2011	Region - Ontario (excluding National Capital Region)	81	12	3	0	0	0	3	97	0	33
2011	Region - Prairies, Nunavut, NWT	93	0	4	0	0	0	3	96	0	26
2011	Region - British Columbia, Yukon	76	24	0	0	0	0	0	100	0	14
2011	Region - National Capital Region	79	16	2	1	1	0	0	95	3	737
2008	Region - Ontario (excluding National Capital Region)	79	14	0	0	3	0	3	96	4	31
2008	Region - Prairies, Nunavut, NWT	84	5	0	0	5	0	5	94	6	20
2008	Region - National Capital Region	82	12	2	3	1	0	1	94	4	745

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	46	26	14	0	5	4	5	79	5	22
2017	Region - Prairies, Nunavut, NWT	89	11	0	0	0	0	0	100	0	19
2017	Region - National Capital Region	51	26	6	4	4	5	4	86	8	686
2014	Region - Quebec (excluding National Capital Region)	44	24	6	7	15	3	0	70	23	29
2014	Region - Ontario (excluding National Capital Region)	34	9	17	0	0	17	23	72	0	11
2014	Region - Prairies, Nunavut, NWT	81	10	0	0	0	0	9	100	0	23
2014	Region - British Columbia, Yukon	92	8	0	0	0	0	0	100	0	10
2014	Region - National Capital Region	51	22	7	5	6	4	6	80	11	734
2011	Region - Atlantic	73	17	0	0	0	10	0	100	0	11
2011	Region - Ontario (excluding National Capital Region)	63	14	3	6	13	0	0	78	19	33
2011	Region - Prairies, Nunavut, NWT	75	13	8	0	4	0	0	88	4	26
2011	Region - British Columbia, Yukon	86	14	0	0	0	0	0	100	0	14
2011	Region - National Capital Region	47	29	7	5	6	3	3	81	12	738

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	48	17	13	13	4	5	68	18	23
2017	Region - Prairies, Nunavut, NWT	62	16	11	5	5	0	79	10	19
2017	Region - National Capital Region	56	30	7	4	3	0	86	7	686

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	35	30	18	5	4	8	71	10	23
2017	Region - Prairies, Nunavut, NWT	57	22	16	0	0	5	83	0	19
2017	Region - National Capital Region	58	26	8	4	2	2	85	7	687

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	39	31	13	9	8	0	70	17	23
2017	Region - Prairies, Nunavut, NWT	41	32	16	5	5	0	73	10	19
2017	Region - National Capital Region	52	31	9	5	3	0	84	8	686
2014	Region - Quebec (excluding National Capital Region)	56	30	4	3	7	0	86	10	29
2014	Region - Ontario (excluding National Capital Region)	54	9	28	0	9	0	63	9	11
2014	Region - Prairies, Nunavut, NWT	43	50	4	4	0	0	93	4	23
2014	Region - British Columbia, Yukon	80	12	0	8	0	0	92	8	10
2014	Region - National Capital Region	48	29	10	7	4	1	78	11	733

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - National Capital Region	23	41	12	6	3	6	9	76	10	159
2014	Region - National Capital Region	24	40	16	6	2	5	6	72	10	142

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	48	18	17	5	9	4	0	68	14	23
2017	Region - Prairies, Nunavut, NWT	31	37	22	0	5	5	0	72	5	19
2017	Region - National Capital Region	23	36	16	8	7	9	0	66	16	687
2014	Region - Quebec (excluding National Capital Region)	26	47	13	0	7	6	0	78	8	29
2014	Region - Ontario (excluding National Capital Region)	20	9	28	9	17	17	0	35	31	11
2014	Region - Prairies, Nunavut, NWT	30	35	9	17	5	4	0	68	23	23
2014	Region - British Columbia, Yukon	17	21	0	32	12	18	0	46	54	10
2014	Region - National Capital Region	14	34	19	13	7	12	1	56	22	734
2011	Region - Atlantic	57	26	0	0	0	17	0	100	0	11
2011	Region - Ontario (excluding National Capital Region)	15	24	21	18	3	18	0	48	25	33
2011	Region - Prairies, Nunavut, NWT	30	27	22	9	9	4	0	59	18	26
2011	Region - British Columbia, Yukon	28	20	46	0	0	6	0	51	0	14
2011	Region - National Capital Region	8	21	23	16	19	13	0	34	40	737

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	43	14	13	21	9	0	0	57	30	23
2017	Region - Prairies, Nunavut, NWT	16	42	32	0	10	0	0	58	10	19
2017	Region - National Capital Region	22	36	19	11	7	5	0	61	19	687
2014	Region - Quebec (excluding National Capital Region)	31	31	21	3	10	3	0	64	14	29
2014	Region - Ontario (excluding National Capital Region)	29	9	28	9	17	9	0	41	28	11
2014	Region - Prairies, Nunavut, NWT	18	30	28	16	9	0	0	48	24	23
2014	Region - British Columbia, Yukon	8	39	0	24	20	9	0	51	49	10
2014	Region - National Capital Region	14	31	22	17	11	6	0	48	29	734
2011	Region - Atlantic	27	29	18	10	0	17	0	67	12	11
2011	Region - Ontario (excluding National Capital Region)	13	37	18	15	18	0	0	50	32	33
2011	Region - Prairies, Nunavut, NWT	18	30	14	16	21	0	0	48	38	26
2011	Region - British Columbia, Yukon	23	37	26	14	0	0	0	59	14	14
2011	Region - National Capital Region	8	17	19	18	34	3	0	26	54	737
2008	Region - Ontario (excluding National Capital Region)	7	32	19	30	10	0	3	40	41	31
2008	Region - Prairies, Nunavut, NWT	31	19	20	15	15	0	0	50	30	20
2008	Region - National Capital Region	16	30	19	17	15	3	0	47	34	746

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	40	13	13	17	13	4	0	55	32	23
2017	Region - Prairies, Nunavut, NWT	16	42	27	0	10	5	0	61	11	19
2017	Region - National Capital Region	16	33	22	12	8	9	1	54	22	686
2014	Region - Quebec (excluding National Capital Region)	24	24	32	4	10	6	0	51	15	29
2014	Region - Ontario (excluding National Capital Region)	29	0	37	9	17	9	0	31	28	11
2014	Region - Prairies, Nunavut, NWT	13	30	12	33	12	0	0	43	45	23
2014	Region - British Columbia, Yukon	8	21	0	33	20	18	0	36	64	10
2014	Region - National Capital Region	10	26	24	18	12	11	0	40	33	733
2011	Region - Atlantic	27	30	18	19	0	7	0	61	20	11
2011	Region - Ontario (excluding National Capital Region)	12	24	16	12	21	12	3	42	39	33
2011	Region - Prairies, Nunavut, NWT	15	22	9	27	17	9	0	41	48	26
2011	Region - British Columbia, Yukon	14	53	27	6	0	0	0	67	6	14
2011	Region - National Capital Region	4	19	18	22	31	6	0	24	56	741
2008	Region - Ontario (excluding National Capital Region)	10	22	24	28	12	3	0	33	42	31
2008	Region - Prairies, Nunavut, NWT	10	26	19	24	20	0	0	36	44	20
2008	Region - National Capital Region	6	27	23	21	16	6	0	35	40	745

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	35	9	21	18	13	4	45	32	23
2017	Region - Prairies, Nunavut, NWT	16	52	11	0	10	11	76	11	19
2017	Region - National Capital Region	20	31	21	11	9	9	55	22	686
2014	Region - Quebec (excluding National Capital Region)	27	33	17	10	6	6	64	18	29
2014	Region - Ontario (excluding National Capital Region)	20	26	28	9	9	9	50	19	11
2014	Region - Prairies, Nunavut, NWT	21	22	20	20	16	0	44	36	23
2014	Region - British Columbia, Yukon	17	12	9	32	12	18	36	54	10
2014	Region - National Capital Region	19	28	19	14	10	10	52	27	734
2011	Region - Atlantic	37	20	17	10	8	7	62	20	11
2011	Region - Ontario (excluding National Capital Region)	13	21	28	11	15	12	38	30	33
2011	Region - Prairies, Nunavut, NWT	20	28	11	22	18	0	48	40	25
2011	Region - British Columbia, Yukon	28	22	14	20	8	8	54	30	14
2011	Region - National Capital Region	6	19	16	20	29	10	28	54	741
2008	Region - Ontario (excluding National Capital Region)	7	38	17	15	10	14	52	29	31
2008	Region - Prairies, Nunavut, NWT	10	45	10	19	10	5	58	31	20
2008	Region - National Capital Region	12	29	22	14	15	8	44	32	745

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	26	26	17	26	5	0	52	31	23
2017	Region - Prairies, Nunavut, NWT	16	52	11	11	10	0	68	21	19
2017	Region - National Capital Region	16	38	20	12	9	5	57	22	684
2014	Region - Quebec (excluding National Capital Region)	21	50	15	3	6	4	74	10	29
2014	Region - Ontario (excluding National Capital Region)	29	0	28	26	9	9	31	38	11
2014	Region - Prairies, Nunavut, NWT	18	23	18	20	21	0	41	41	23
2014	Region - British Columbia, Yukon	8	42	9	12	20	9	55	35	10
2014	Region - National Capital Region	11	35	20	16	12	4	49	30	731
2011	Region - Atlantic	37	28	0	20	8	7	69	31	11
2011	Region - Ontario (excluding National Capital Region)	19	28	18	17	15	3	48	33	33
2011	Region - Prairies, Nunavut, NWT	9	45	10	23	9	4	56	33	26
2011	Region - British Columbia, Yukon	23	35	23	20	0	0	58	20	14
2011	Region - National Capital Region	6	22	18	23	27	3	30	52	738
2008	Region - Ontario (excluding National Capital Region)	6	49	19	13	10	3	57	24	31
2008	Region - Prairies, Nunavut, NWT	20	40	9	20	10	0	61	30	20
2008	Region - National Capital Region	11	35	19	21	12	3	47	34	744

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	30	35	13	9	8	4	68	19	23
2017	Region - Prairies, Nunavut, NWT	27	47	16	11	0	0	73	11	19
2017	Region - National Capital Region	29	49	12	6	3	1	79	9	682
2014	Region - Quebec (excluding National Capital Region)	41	49	4	0	6	0	90	6	29
2014	Region - Ontario (excluding National Capital Region)	11	35	37	17	0	0	46	17	11
2014	Region - Prairies, Nunavut, NWT	25	49	19	4	4	0	74	7	23
2014	Region - British Columbia, Yukon	29	21	20	9	12	9	55	23	10
2014	Region - National Capital Region	22	41	18	10	7	2	64	17	734
2011	Region - Atlantic	30	51	8	10	0	0	81	10	11
2011	Region - Ontario (excluding National Capital Region)	30	38	13	6	13	0	68	19	32
2011	Region - Prairies, Nunavut, NWT	27	40	11	13	9	0	68	21	26
2011	Region - British Columbia, Yukon	23	71	6	0	0	0	94	0	14
2011	Region - National Capital Region	12	29	17	16	25	1	42	41	740

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	41	28	18	5	4	5	0	72	9	22
2017	Region - Prairies, Nunavut, NWT	47	31	5	0	0	10	5	93	0	19
2017	Region - National Capital Region	38	45	10	3	1	3	0	86	4	683
2014	Region - Quebec (excluding National Capital Region)	25	51	7	4	6	7	0	81	11	29
2014	Region - Ontario (excluding National Capital Region)	29	43	19	0	0	9	0	79	0	11
2014	Region - Prairies, Nunavut, NWT	42	33	9	0	0	9	7	90	0	23
2014	Region - British Columbia, Yukon	8	47	8	24	0	12	0	63	27	10
2014	Region - National Capital Region	37	41	13	3	1	5	0	82	4	733
2011	Region - Atlantic	27	41	8	0	0	24	0	89	0	11
2011	Region - Ontario (excluding National Capital Region)	47	30	15	2	6	0	0	77	8	33
2011	Region - Prairies, Nunavut, NWT	36	31	17	0	0	8	8	80	0	25
2011	Region - British Columbia, Yukon	38	22	30	11	0	0	0	59	11	14
2011	Region - National Capital Region	24	38	17	9	7	5	0	66	16	740

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	26	22	21	17	9	4	0	50	28	23
2017	Region - Prairies, Nunavut, NWT	20	59	16	0	0	5	0	83	0	19
2017	Region - National Capital Region	26	39	12	10	5	6	1	70	17	685
2014	Region - Quebec (excluding National Capital Region)	30	30	17	6	10	4	3	65	17	29
2014	Region - Ontario (excluding National Capital Region)	46	26	17	11	0	0	0	72	11	11
2014	Region - Prairies, Nunavut, NWT	42	35	5	17	0	0	0	78	17	23
2014	Region - British Columbia, Yukon	26	24	18	0	12	20	0	63	15	10
2014	Region - National Capital Region	27	38	15	8	6	5	1	69	15	733
2011	Region - Atlantic	34	15	30	10	0	10	0	55	11	11
2011	Region - Ontario (excluding National Capital Region)	22	31	16	10	2	13	6	65	15	32
2011	Region - Prairies, Nunavut, NWT	41	30	8	7	13	0	0	72	20	25
2011	Region - British Columbia, Yukon	28	29	16	21	0	5	0	60	22	14
2011	Region - National Capital Region	22	36	14	10	9	8	2	64	21	741
2008	Region - Ontario (excluding National Capital Region)	16	25	14	19	12	3	10	48	36	31
2008	Region - Prairies, Nunavut, NWT	31	36	9	19	5	0	0	67	25	20
2008	Region - National Capital Region	29	32	13	12	8	4	1	65	21	743

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	17	9	40	4	13	17	0	31	21	23
2017	Region - Prairies, Nunavut, NWT	20	21	27	22	5	5	0	43	28	19
2017	Region - National Capital Region	16	37	18	12	6	11	1	60	20	683
2014	Region - Quebec (excluding National Capital Region)	19	26	30	3	13	10	0	49	18	29
2014	Region - Ontario (excluding National Capital Region)	9	17	17	11	9	9	29	41	32	11
2014	Region - Prairies, Nunavut, NWT	36	22	19	19	4	0	0	58	22	23
2014	Region - British Columbia, Yukon	17	50	12	8	12	0	0	68	20	10
2014	Region - National Capital Region	22	34	20	10	6	8	1	61	18	733
2011	Region - Atlantic	10	17	34	30	8	0	0	27	39	11
2011	Region - Ontario (excluding National Capital Region)	9	42	21	13	7	6	3	56	21	32
2011	Region - Prairies, Nunavut, NWT	15	33	27	20	4	0	0	48	25	26
2011	Region - British Columbia, Yukon	14	29	16	20	8	14	0	50	31	14
2011	Region - National Capital Region	9	28	24	15	11	11	2	43	30	738

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	30	13	27	12	9	4	5	47	24	23
2017	Region - Prairies, Nunavut, NWT	25	27	21	5	10	10	0	59	18	19
2017	Region - National Capital Region	16	24	19	12	12	13	4	48	28	684
2014	Region - Quebec (excluding National Capital Region)	29	22	12	15	10	9	3	58	28	29
2014	Region - Ontario (excluding National Capital Region)	20	17	17	9	20	9	9	45	35	11
2014	Region - Prairies, Nunavut, NWT	16	21	12	28	7	15	0	44	41	23
2014	Region - British Columbia, Yukon	17	0	33	8	24	18	0	21	39	10
2014	Region - National Capital Region	10	21	20	18	14	15	2	38	38	732
2011	Region - Atlantic	17	28	10	8	0	37	0	71	13	11
2011	Region - Ontario (excluding National Capital Region)	16	23	8	15	17	15	6	49	41	32
2011	Region - Prairies, Nunavut, NWT	22	32	11	9	9	13	4	66	21	26
2011	Region - British Columbia, Yukon	26	33	14	21	0	5	0	63	22	14
2011	Region - National Capital Region	8	18	20	17	19	17	2	31	45	738

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	61	21	0	13	0	5	0	86	14	23
2017	Region - Prairies, Nunavut, NWT	53	41	0	0	0	5	0	100	0	19
2017	Region - National Capital Region	47	38	7	4	1	1	1	88	5	687
2014	Region - Quebec (excluding National Capital Region)	62	26	12	0	0	0	0	88	0	29
2014	Region - Ontario (excluding National Capital Region)	58	34	8	0	0	0	0	92	0	11
2014	Region - Prairies, Nunavut, NWT	65	18	0	4	0	0	14	96	4	23
2014	Region - British Columbia, Yukon	47	12	0	24	17	0	0	59	41	10
2014	Region - National Capital Region	52	31	8	5	2	1	1	85	7	733

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	69	27	0	0	0	4	0	100	0	23
2017	Region - Prairies, Nunavut, NWT	69	21	5	5	0	0	0	90	5	19
2017	Region - National Capital Region	64	28	5	2	0	1	1	93	2	687
2014	Region - Quebec (excluding National Capital Region)	62	31	0	4	0	0	4	96	4	29
2014	Region - Ontario (excluding National Capital Region)	63	17	8	0	0	0	11	91	0	11
2014	Region - Prairies, Nunavut, NWT	74	14	5	0	0	4	4	95	0	23
2014	Region - British Columbia, Yukon	38	42	0	12	8	0	0	80	20	10
2014	Region - National Capital Region	64	26	4	2	0	2	2	93	2	734
2011	Region - Atlantic	83	17	0	0	0	0	0	100	0	11
2011	Region - Ontario (excluding National Capital Region)	69	21	3	0	0	3	3	97	0	32
2011	Region - Prairies, Nunavut, NWT	80	7	9	0	0	0	3	91	0	25
2011	Region - British Columbia, Yukon	61	39	0	0	0	0	0	100	0	13
2011	Region - National Capital Region	55	27	9	4	1	1	2	86	5	741
2008	Region - Ontario (excluding National Capital Region)	64	20	6	0	3	0	6	90	4	31
2008	Region - Prairies, Nunavut, NWT	55	21	9	0	10	0	5	80	10	20
2008	Region - National Capital Region	59	27	8	2	1	1	2	88	4	742

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	30	22	17	13	8	9	0	57	24	23
2017	Region - Prairies, Nunavut, NWT	37	31	26	5	0	0	0	69	5	19
2017	Region - National Capital Region	22	38	17	12	8	3	0	62	20	687
2014	Region - Quebec (excluding National Capital Region)	39	30	15	6	3	0	7	74	10	29
2014	Region - Ontario (excluding National Capital Region)	20	34	8	29	0	9	0	60	32	11
2014	Region - Prairies, Nunavut, NWT	43	7	23	14	4	10	0	55	19	23
2014	Region - British Columbia, Yukon	29	33	20	9	0	9	0	68	10	10
2014	Region - National Capital Region	19	35	18	11	11	5	2	57	24	732
2011	Region - Atlantic	27	18	17	30	8	0	0	44	39	11
2011	Region - Ontario (excluding National Capital Region)	10	45	9	13	22	0	0	55	35	32
2011	Region - Prairies, Nunavut, NWT	32	14	28	7	18	0	0	47	25	25
2011	Region - British Columbia, Yukon	39	31	9	7	14	0	0	70	21	13
2011	Region - National Capital Region	14	33	18	16	16	2	1	49	33	740
2008	Region - Ontario (excluding National Capital Region)	20	33	10	15	16	6	0	56	33	31
2008	Region - Prairies, Nunavut, NWT	15	16	39	26	5	0	0	30	31	20
2008	Region - National Capital Region	15	36	19	17	12	2	0	51	29	743

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	8	39	17	9	18	5	4	52	30	23
2017	Region - Prairies, Nunavut, NWT	5	25	16	42	11	0	0	30	53	19
2017	Region - National Capital Region	13	26	18	20	18	3	3	41	40	687
2014	Region - Quebec (excluding National Capital Region)	21	22	19	14	18	0	7	46	34	28
2014	Region - Ontario (excluding National Capital Region)	11	17	34	17	20	0	0	29	37	11
2014	Region - Prairies, Nunavut, NWT	16	12	28	23	21	0	0	29	44	23
2014	Region - British Columbia, Yukon	20	18	21	0	41	0	0	38	41	10
2014	Region - National Capital Region	13	23	19	15	21	4	5	40	39	734
2011	Region - Atlantic	24	10	20	27	19	0	0	34	45	11
2011	Region - Ontario (excluding National Capital Region)	3	24	16	22	28	0	7	29	54	32
2011	Region - Prairies, Nunavut, NWT	16	28	15	12	25	4	0	46	39	25
2011	Region - British Columbia, Yukon	21	15	9	32	23	0	0	36	55	13
2011	Region - National Capital Region	9	23	18	20	26	2	2	34	48	740
2008	Region - Ontario (excluding National Capital Region)	6	21	21	20	26	0	7	29	49	31
2008	Region - Prairies, Nunavut, NWT	5	16	25	23	31	0	0	20	55	20
2008	Region - National Capital Region	12	25	18	21	22	2	1	38	44	743

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	17	35	13	13	13	5	4	57	29	23
2017	Region - Prairies, Nunavut, NWT	36	37	16	0	5	5	0	78	5	19
2017	Region - National Capital Region	19	45	20	7	5	4	1	67	13	685

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	26	35	13	4	5	18	0	74	10	23
2017	Region - Prairies, Nunavut, NWT	57	21	11	0	0	11	0	88	0	19
2017	Region - National Capital Region	32	42	15	4	2	4	1	78	6	685
2014	Region - Quebec (excluding National Capital Region)	36	41	12	3	7	0	0	77	10	29
2014	Region - Ontario (excluding National Capital Region)	49	17	17	9	0	9	0	72	9	11
2014	Region - Prairies, Nunavut, NWT	54	16	22	0	4	4	0	73	4	23
2014	Region - British Columbia, Yukon	38	50	0	12	0	0	0	88	12	10
2014	Region - National Capital Region	31	38	16	4	2	8	0	75	7	734

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	36	43	4	5	5	8	85	10	23
2017	Region - Prairies, Nunavut, NWT	47	27	27	0	0	0	73	0	19
2017	Region - National Capital Region	31	49	12	3	2	2	82	5	685
2014	Region - Quebec (excluding National Capital Region)	40	37	15	0	4	3	80	4	29
2014	Region - Ontario (excluding National Capital Region)	40	34	17	0	0	9	82	0	11
2014	Region - Prairies, Nunavut, NWT	40	42	10	4	0	4	86	4	23
2014	Region - British Columbia, Yukon	26	45	8	12	0	9	78	13	10
2014	Region - National Capital Region	32	40	16	4	3	4	76	7	733
2011	Region - Atlantic	34	51	0	8	0	7	91	9	11
2011	Region - Ontario (excluding National Capital Region)	33	43	7	6	5	6	81	12	33
2011	Region - Prairies, Nunavut, NWT	62	18	16	0	0	4	83	0	26
2011	Region - British Columbia, Yukon	25	53	16	7	0	0	77	7	14
2011	Region - National Capital Region	17	32	21	12	13	6	52	26	738

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	44	43	0	0	13	0	87	13	23
2017	Region - Prairies, Nunavut, NWT	42	48	5	0	5	0	90	5	19
2017	Region - National Capital Region	45	41	7	4	3	0	86	6	686
2014	Region - Quebec (excluding National Capital Region)	46	40	6	7	0	0	87	7	29
2014	Region - Ontario (excluding National Capital Region)	37	46	8	9	0	0	83	9	11
2014	Region - Prairies, Nunavut, NWT	39	47	9	5	0	0	86	5	23
2014	Region - British Columbia, Yukon	26	42	24	8	0	0	68	8	10
2014	Region - National Capital Region	40	40	13	4	3	0	80	7	732
2011	Region - Atlantic	65	29	0	7	0	0	93	7	11
2011	Region - Ontario (excluding National Capital Region)	35	26	12	13	12	3	62	26	33
2011	Region - Prairies, Nunavut, NWT	50	25	21	4	0	0	75	4	26
2011	Region - British Columbia, Yukon	40	46	6	8	0	0	86	8	14
2011	Region - National Capital Region	20	35	18	11	13	1	57	25	741
2008	Region - Ontario (excluding National Capital Region)	33	37	21	6	4	0	70	10	30
2008	Region - Prairies, Nunavut, NWT	20	44	20	10	5	0	65	15	20
2008	Region - National Capital Region	31	38	16	9	6	1	69	15	746

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	46	9	18	5	19	5	57	24	22
2017	Region - Prairies, Nunavut, NWT	41	27	22	5	5	0	68	10	19
2017	Region - National Capital Region	34	41	14	6	5	1	76	10	687
2014	Region - Quebec (excluding National Capital Region)	32	35	24	6	3	0	67	9	29
2014	Region - Ontario (excluding National Capital Region)	29	9	25	26	0	11	42	29	11
2014	Region - Prairies, Nunavut, NWT	30	32	19	14	5	0	62	19	23
2014	Region - British Columbia, Yukon	8	42	18	0	20	12	57	23	10
2014	Region - National Capital Region	21	36	23	12	7	1	58	19	734
2011	Region - Atlantic	37	34	29	0	0	0	71	0	11
2011	Region - Ontario (excluding National Capital Region)	26	17	25	18	14	0	42	33	33
2011	Region - Prairies, Nunavut, NWT	43	30	14	9	4	0	73	13	26
2011	Region - British Columbia, Yukon	36	27	23	0	14	0	63	14	14
2011	Region - National Capital Region	13	25	23	17	20	2	39	38	739

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	39	21	18	0	22	0	60	22	23
2017	Region - Prairies, Nunavut, NWT	36	37	11	11	5	0	73	16	19
2017	Region - National Capital Region	34	41	13	7	4	1	75	11	686
2014	Region - Quebec (excluding National Capital Region)	38	32	24	3	3	0	70	6	29
2014	Region - Ontario (excluding National Capital Region)	29	17	28	26	0	0	46	26	11
2014	Region - Prairies, Nunavut, NWT	26	42	17	10	4	0	69	14	23
2014	Region - British Columbia, Yukon	17	51	0	0	20	12	77	23	10
2014	Region - National Capital Region	20	39	22	12	6	1	60	18	734
2011	Region - Atlantic	47	34	19	0	0	0	81	0	11
2011	Region - Ontario (excluding National Capital Region)	23	25	15	22	15	0	49	37	33
2011	Region - Prairies, Nunavut, NWT	35	33	16	12	4	0	68	16	26
2011	Region - British Columbia, Yukon	28	50	8	6	8	0	78	14	14
2011	Region - National Capital Region	14	28	18	17	22	1	43	39	739
2008	Region - Ontario (excluding National Capital Region)	15	40	23	11	6	3	58	18	31
2008	Region - Prairies, Nunavut, NWT	36	24	26	10	5	0	59	15	20
2008	Region - National Capital Region	22	37	17	16	8	1	59	24	746

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	40	12	13	18	18	0	0	52	35	23
2017	Region - Prairies, Nunavut, NWT	36	32	16	5	0	11	0	76	6	19
2017	Region - National Capital Region	39	31	13	8	5	3	1	73	13	684
2014	Region - Quebec (excluding National Capital Region)	20	31	21	15	6	3	4	55	23	29
2014	Region - Ontario (excluding National Capital Region)	32	26	17	9	17	0	0	58	26	11
2014	Region - Prairies, Nunavut, NWT	30	35	7	9	14	5	0	69	24	23
2014	Region - British Columbia, Yukon	59	9	0	12	12	8	0	74	26	10
2014	Region - National Capital Region	29	28	17	11	9	5	1	60	21	732
2011	Region - Atlantic	37	18	17	29	0	0	0	55	29	11
2011	Region - Ontario (excluding National Capital Region)	16	25	14	15	25	5	0	43	42	33
2011	Region - Prairies, Nunavut, NWT	29	39	21	7	0	4	0	71	8	26
2011	Region - British Columbia, Yukon	59	5	16	0	8	12	0	73	9	14
2011	Region - National Capital Region	21	26	17	12	15	8	1	52	30	740
2008	Region - Ontario (excluding National Capital Region)	26	39	10	15	10	0	0	65	25	31
2008	Region - Prairies, Nunavut, NWT	20	33	16	20	10	0	0	53	31	20
2008	Region - National Capital Region	25	31	16	12	10	6	1	59	24	745

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	26	26	48	23
2017	Region - Prairies, Nunavut, NWT	5	58	37	19
2017	Region - National Capital Region	19	48	34	687
2014	Region - Quebec (excluding National Capital Region)	38	34	28	29
2014	Region - Ontario (excluding National Capital Region)	54	26	20	11
2014	Region - Prairies, Nunavut, NWT	35	44	21	23
2014	Region - British Columbia, Yukon	29	30	41	10
2014	Region - National Capital Region	26	42	33	734
2011	Region - Atlantic	18	47	35	11
2011	Region - Ontario (excluding National Capital Region)	25	34	41	33
2011	Region - Prairies, Nunavut, NWT	15	28	57	26
2011	Region - British Columbia, Yukon	29	34	37	14
2011	Region - National Capital Region	28	40	32	741

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Region - National Capital Region	24	20	30	3	20	3	128
2014	Region - Quebec (excluding National Capital Region)	8	11	40	0	9999	41	10
2014	Region - National Capital Region	19	22	37	8	9999	15	185
2011	Region - National Capital Region	24	14	40	13	9999	10	209

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	22	78	23
2017	Region - National Capital Region	15	85	686
2014	Region - National Capital Region	15	85	733

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	49	104
2014	Region - National Capital Region	51	106

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	59	104
2014	Region - National Capital Region	56	106

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	10	104
2014	Region - National Capital Region	7	106

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	0	104
2014	Region - National Capital Region	0	106

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	8	104

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	10	104
2014	Region - National Capital Region	6	106

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	51	104
2014	Region - National Capital Region	36	106

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	38	104
2014	Region - National Capital Region	39	106

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	47	104
2014	Region - National Capital Region	46	106

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	30	104
2014	Region - National Capital Region	35	106

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	30	104
2014	Region - National Capital Region	25	106

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	58	104
2014	Region - National Capital Region	58	106

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	27	104
2014	Region - National Capital Region	22	106

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	11	104
2014	Region - National Capital Region	9	106

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	14	104
2014	Region - National Capital Region	6	106

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	41	104
2014	Region - National Capital Region	39	106

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	21	104
2014	Region - National Capital Region	20	106

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	15	104
2014	Region - National Capital Region	11	106

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	53	104
2014	Region - National Capital Region	48	106

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	24	104
2014	Region - National Capital Region	22	106

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	20	104
2014	Region - National Capital Region	14	106

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	24	104
2014	Region - National Capital Region	11	106

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	8	104
2014	Region - National Capital Region	13	106

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	7	104

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	9	104
2014	Region - National Capital Region	13	106

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	11	104
2014	Region - National Capital Region	15	106

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	29	104
2014	Region - National Capital Region	27	106

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	12	97
2014	Region - National Capital Region	13	102

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	13	97
2014	Region - National Capital Region	30	102

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	13	97
2014	Region - National Capital Region	6	102

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	5	97
2014	Region - National Capital Region	9	102

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	15	97
2014	Region - National Capital Region	9	102

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	15	97
2014	Region - National Capital Region	17	102

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	11	97
2014	Region - National Capital Region	16	102

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	12	97
2014	Region - National Capital Region	11	102

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	10	97
2014	Region - National Capital Region	15	102

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	23	97
2014	Region - National Capital Region	21	102

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	15	97
2014	Region - National Capital Region	14	102

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	44	97
2014	Region - National Capital Region	44	102

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	53	97
2014	Region - National Capital Region	50	102

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	13	97
2014	Region - National Capital Region	9	102

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Region - National Capital Region	92	8	104

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	9	21	26	5	18	17	5	38	29	23
2017	Region - Prairies, Nunavut, NWT	21	10	16	16	5	32	0	45	31	19
2017	Region - National Capital Region	13	16	18	6	6	32	10	49	20	687
2014	Region - Quebec (excluding National Capital Region)	33	18	23	0	0	23	3	68	0	29
2014	Region - Ontario (excluding National Capital Region)	9	0	34	0	0	37	20	20	0	11
2014	Region - Prairies, Nunavut, NWT	19	16	9	19	9	29	0	49	39	23
2014	Region - British Columbia, Yukon	17	0	12	9	44	18	0	21	64	10
2014	Region - National Capital Region	11	15	19	7	4	35	9	47	19	734

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	18	26	17	9	13	17	0	53	27	23
2017	Region - Prairies, Nunavut, NWT	43	22	28	6	0	0	0	66	6	18
2017	Region - National Capital Region	22	33	17	5	4	17	2	68	11	686
2014	Region - Quebec (excluding National Capital Region)	41	24	12	3	4	16	0	77	9	29
2014	Region - Ontario (excluding National Capital Region)	20	17	34	0	0	29	0	52	0	11
2014	Region - Prairies, Nunavut, NWT	34	30	9	9	9	10	0	71	19	23
2014	Region - British Columbia, Yukon	17	18	12	20	24	9	0	38	49	10
2014	Region - National Capital Region	18	29	22	8	3	20	1	60	13	734
2011	Region - Atlantic	48	33	19	0	0	0	0	81	0	11
2011	Region - Ontario (excluding National Capital Region)	31	36	15	6	6	5	0	71	14	33
2011	Region - Prairies, Nunavut, NWT	35	29	27	0	4	4	0	67	4	26
2011	Region - British Columbia, Yukon	26	44	22	0	0	8	0	76	0	14
2011	Region - National Capital Region	18	35	20	8	6	13	0	61	16	739

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	17	52	17	4	5	4	0	73	9	23
2017	Region - Prairies, Nunavut, NWT	27	63	5	5	0	0	0	90	5	19
2017	Region - National Capital Region	23	51	11	7	1	1	6	80	9	686
2014	Region - Quebec (excluding National Capital Region)	15	52	13	10	6	0	3	69	17	29
2014	Region - Ontario (excluding National Capital Region)	17	49	25	9	0	0	0	66	9	11
2014	Region - Prairies, Nunavut, NWT	23	42	13	0	19	4	0	67	20	23
2014	Region - British Columbia, Yukon	32	59	0	0	9	0	0	91	9	10
2014	Region - National Capital Region	19	51	14	6	3	2	5	76	9	732
2011	Region - Atlantic	26	37	0	20	17	0	0	63	37	11
2011	Region - Ontario (excluding National Capital Region)	30	55	10	0	0	3	2	90	0	33
2011	Region - Prairies, Nunavut, NWT	18	33	28	9	4	0	8	56	14	26
2011	Region - British Columbia, Yukon	36	38	6	14	7	0	0	74	20	14
2011	Region - National Capital Region	18	58	12	4	2	2	3	80	7	739
2008	Region - Ontario (excluding National Capital Region)	29	51	3	6	7	3	0	83	14	31
2008	Region - Prairies, Nunavut, NWT	19	41	14	16	5	5	0	63	22	20
2008	Region - National Capital Region	25	45	14	8	3	1	4	74	12	745

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	17	31	22	0	9	17	4	61	12	23
2017	Region - Prairies, Nunavut, NWT	11	20	22	10	0	37	0	49	16	19
2017	Region - National Capital Region	9	22	20	6	5	26	12	50	18	683
2014	Region - Quebec (excluding National Capital Region)	15	27	25	0	3	21	9	59	4	29
2014	Region - Ontario (excluding National Capital Region)	9	11	34	0	9	29	9	32	14	11
2014	Region - Prairies, Nunavut, NWT	19	9	38	5	0	29	0	39	7	23
2014	Region - British Columbia, Yukon	8	33	9	20	12	18	0	50	39	10
2014	Region - National Capital Region	6	20	25	8	5	28	9	41	20	732
2011	Region - Atlantic	7	10	35	0	10	30	7	28	16	11
2011	Region - Ontario (excluding National Capital Region)	16	22	28	9	3	14	8	49	16	33
2011	Region - Prairies, Nunavut, NWT	13	15	32	12	0	17	11	39	16	26
2011	Region - British Columbia, Yukon	28	8	24	27	7	6	0	38	36	14
2011	Region - National Capital Region	5	23	22	11	7	26	7	41	26	739

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	39	31	5	4	0	21	0	89	5	23
2017	Region - Prairies, Nunavut, NWT	41	48	5	0	0	5	0	94	0	19
2017	Region - National Capital Region	38	37	9	2	0	7	6	87	3	683
2014	Region - Quebec (excluding National Capital Region)	35	42	20	3	0	0	0	77	3	29
2014	Region - Ontario (excluding National Capital Region)	57	17	17	9	0	0	0	75	9	11
2014	Region - Prairies, Nunavut, NWT	46	28	10	0	0	16	0	88	0	23
2014	Region - British Columbia, Yukon	71	12	0	8	0	9	0	91	9	10
2014	Region - National Capital Region	32	34	13	3	1	11	5	80	5	732
2011	Region - Atlantic	34	29	10	0	0	27	0	86	0	11
2011	Region - Ontario (excluding National Capital Region)	44	35	9	9	0	2	0	81	9	33
2011	Region - Prairies, Nunavut, NWT	53	18	12	9	0	4	4	78	9	26
2011	Region - British Columbia, Yukon	36	38	14	0	0	12	0	85	0	14
2011	Region - National Capital Region	34	38	8	4	2	9	4	83	7	739
2008	Region - Ontario (excluding National Capital Region)	37	40	10	7	3	3	0	80	10	31
2008	Region - Prairies, Nunavut, NWT	46	20	20	5	0	8	0	72	6	20
2008	Region - National Capital Region	33	35	13	3	1	11	4	80	5	746

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	30	22	22	0	5	21	0	66	6	23
2017	Region - Prairies, Nunavut, NWT	42	32	11	0	0	16	0	87	0	19
2017	Region - National Capital Region	28	36	12	4	2	12	6	79	7	680
2014	Region - Quebec (excluding National Capital Region)	29	42	23	3	0	3	0	73	3	29
2014	Region - Ontario (excluding National Capital Region)	37	9	17	9	0	29	0	64	12	11
2014	Region - Prairies, Nunavut, NWT	30	20	17	10	5	18	0	60	19	23
2014	Region - British Columbia, Yukon	38	24	20	0	0	18	0	75	0	10
2014	Region - National Capital Region	21	32	18	4	3	17	5	68	9	732
2011	Region - Atlantic	37	26	10	0	0	27	0	86	0	11
2011	Region - Ontario (excluding National Capital Region)	33	27	16	13	3	9	0	66	17	33
2011	Region - Prairies, Nunavut, NWT	29	25	21	4	4	13	4	65	10	26
2011	Region - British Columbia, Yukon	36	22	16	8	0	18	0	71	10	14
2011	Region - National Capital Region	19	34	14	7	6	16	3	67	16	739
2008	Region - Ontario (excluding National Capital Region)	29	35	9	14	10	3	0	66	25	31
2008	Region - Prairies, Nunavut, NWT	36	24	24	10	5	0	0	60	16	20
2008	Region - National Capital Region	29	35	13	6	4	8	4	73	12	744

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	22	78	23
2017	Region - Prairies, Nunavut, NWT	0	100	19
2017	Region - National Capital Region	5	95	685
2014	Region - National Capital Region	6	94	733

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	45	33
2014	Region - National Capital Region	42	40

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	77	33
2014	Region - National Capital Region	87	40

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	0	33

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	0	33
2014	Region - National Capital Region	0	40

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	19	33

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	15	33
2014	Region - National Capital Region	23	39

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	28	33
2014	Region - National Capital Region	13	39

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	0	33
2014	Region - National Capital Region	0	39

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	30	33
2014	Region - National Capital Region	18	39

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	0	33

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	0	33

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	33	33
2014	Region - National Capital Region	38	39

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	31	33
2014	Region - National Capital Region	18	40

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	15	33
2014	Region - National Capital Region	15	40

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	21	33
2014	Region - National Capital Region	13	40

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	15	33
2014	Region - National Capital Region	13	40

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	43	33
2014	Region - National Capital Region	54	40

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	20	31

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	0	31
2014	Region - National Capital Region	0	38

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	26	31
2014	Region - National Capital Region	18	38

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	46	31
2014	Region - National Capital Region	41	38

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	58	31
2014	Region - National Capital Region	69	38

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Region - National Capital Region	0	31

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Region - National Capital Region	90	10	33

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	21	13	17	14	5	30	0	49	27	23
2017	Region - Prairies, Nunavut, NWT	31	5	22	0	0	42	0	62	0	19
2017	Region - National Capital Region	11	17	18	2	2	40	10	57	8	685
2014	Region - Quebec (excluding National Capital Region)	34	18	16	0	0	29	3	76	0	29
2014	Region - Ontario (excluding National Capital Region)	0	9	25	0	0	58	9	26	0	11
2014	Region - Prairies, Nunavut, NWT	31	9	12	9	5	34	0	61	21	23
2014	Region - British Columbia, Yukon	17	0	9	12	12	50	0	35	48	10
2014	Region - National Capital Region	10	16	21	2	2	42	7	51	7	733

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	26	30	13	5	5	21	0	71	12	23
2017	Region - Prairies, Nunavut, NWT	41	33	5	5	0	16	0	88	6	19
2017	Region - National Capital Region	20	35	17	3	2	20	3	72	6	685
2014	Region - Quebec (excluding National Capital Region)	38	30	13	0	0	19	0	84	0	29
2014	Region - Ontario (excluding National Capital Region)	20	9	34	0	0	37	0	46	0	11
2014	Region - Prairies, Nunavut, NWT	42	21	21	10	0	5	0	67	11	23
2014	Region - British Columbia, Yukon	26	9	20	12	12	21	0	44	30	10
2014	Region - National Capital Region	18	28	21	3	2	26	2	63	7	733
2011	Region - Atlantic	58	23	19	0	0	0	0	81	0	11
2011	Region - Ontario (excluding National Capital Region)	39	39	15	3	0	3	0	81	3	33
2011	Region - Prairies, Nunavut, NWT	46	22	23	0	0	9	0	75	0	26
2011	Region - British Columbia, Yukon	43	36	16	0	0	5	0	83	0	14
2011	Region - National Capital Region	20	35	18	5	2	18	0	68	9	737

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	35	13	23	9	17	4	50	26	23
2017	Region - Prairies, Nunavut, NWT	12	45	22	17	5	0	56	21	18
2017	Region - National Capital Region	24	26	21	14	11	3	52	26	684

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	31	30	13	18	5	4	64	23	23
2017	Region - Prairies, Nunavut, NWT	59	27	10	5	0	0	86	5	19
2017	Region - National Capital Region	17	30	30	14	8	1	48	22	687

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	48	18	16	13	0	0	4	69	14	23
2017	Region - Prairies, Nunavut, NWT	64	21	10	0	0	0	5	89	0	19
2017	Region - National Capital Region	27	30	22	12	5	1	2	59	18	680

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	45	21	4	13	13	0	4	68	28	23
2017	Region - Prairies, Nunavut, NWT	55	20	20	0	5	0	0	75	5	19
2017	Region - National Capital Region	18	25	26	15	14	1	2	44	29	686

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	46	20	9	0	0	0	25	88	0	23
2017	Region - Prairies, Nunavut, NWT	84	5	0	0	0	0	11	100	0	19
2017	Region - National Capital Region	51	19	9	4	2	1	14	82	7	683

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	53	12	22	8	0	4	68	9	23
2017	Region - Prairies, Nunavut, NWT	38	48	10	5	0	0	86	5	19
2017	Region - National Capital Region	35	29	19	8	6	1	66	15	686

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	45	16	17	9	5	0	8	67	15	23
2017	Region - Prairies, Nunavut, NWT	27	58	15	0	0	0	0	85	0	19
2017	Region - National Capital Region	27	35	21	11	4	1	2	63	15	685

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	53	17	21	0	5	0	4	73	5	23
2017	Region - Prairies, Nunavut, NWT	49	30	10	5	0	5	0	84	5	19
2017	Region - National Capital Region	24	29	27	12	6	0	2	55	18	686

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	44	26	21	0	5	0	4	73	5	23
2017	Region - Prairies, Nunavut, NWT	53	26	10	5	0	5	0	84	5	19
2017	Region - National Capital Region	30	31	21	10	5	1	2	63	16	685

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	58	13	21	0	5	0	4	73	5	23
2017	Region - Prairies, Nunavut, NWT	59	21	16	0	0	5	0	83	0	19
2017	Region - National Capital Region	35	32	19	7	3	1	3	69	11	686

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	56	22	9	4	5	4	82	9	23
2017	Region - Prairies, Nunavut, NWT	78	16	5	0	0	0	95	0	19
2017	Region - National Capital Region	60	22	10	4	3	1	83	7	687

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	68	5	10	4	4	0	9	80	9	22
2017	Region - Prairies, Nunavut, NWT	79	10	5	0	0	5	0	94	0	19
2017	Region - National Capital Region	76	9	5	4	2	1	4	89	6	686

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	62	26	0	5	4	0	4	91	9	23
2017	Region - Prairies, Nunavut, NWT	37	43	11	10	0	0	0	79	10	19
2017	Region - National Capital Region	55	26	9	5	2	1	3	84	7	686

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	47	17	5	14	9	0	8	70	25	23
2017	Region - Prairies, Nunavut, NWT	57	33	5	0	5	0	0	90	5	19
2017	Region - National Capital Region	66	14	8	5	4	1	3	83	9	684

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	83	4	0	0	0	0	13	100	0	23
2017	Region - Prairies, Nunavut, NWT	64	15	0	5	0	0	16	94	6	19
2017	Region - National Capital Region	58	10	3	2	1	1	25	91	5	685

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	83	0	4	5	0	0	8	90	5	23
2017	Region - Prairies, Nunavut, NWT	69	26	5	0	0	0	0	95	0	19
2017	Region - National Capital Region	64	18	6	2	1	1	7	90	3	684

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	61	13	5	4	12	0	4	78	18	23
2017	Region - Prairies, Nunavut, NWT	36	42	11	10	0	0	0	79	10	19
2017	Region - National Capital Region	63	13	7	4	6	1	6	82	11	687

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	75	8	0	13	0	4	86	14	23
2017	Region - Prairies, Nunavut, NWT	26	63	5	5	0	0	89	5	19
2017	Region - National Capital Region	48	30	13	4	2	3	81	6	684

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	17	27	38	9	5	0	5	46	14	23
2017	Region - Prairies, Nunavut, NWT	27	42	30	0	0	0	0	70	0	19
2017	Region - National Capital Region	13	36	34	12	4	1	0	50	16	687

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	9	12	25	26	23	5	51	22	23
2017	Region - Prairies, Nunavut, NWT	0	10	21	53	16	0	69	10	19
2017	Region - National Capital Region	5	16	39	26	13	1	40	21	685

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	17	21	21	9	18	13	44	31	23
2017	Region - Prairies, Nunavut, NWT	47	37	10	0	0	5	89	0	19
2017	Region - National Capital Region	13	39	23	10	6	9	58	17	685

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	22	26	17	5	14	17	58	22	23
2017	Region - Prairies, Nunavut, NWT	32	47	5	10	0	5	83	11	19
2017	Region - National Capital Region	17	42	20	11	6	3	61	18	685

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	21	79	23
2017	Region - National Capital Region	15	85	684
2014	Region - Ontario (excluding National Capital Region)	0	100	11
2014	Region - Prairies, Nunavut, NWT	21	79	23
2014	Region - National Capital Region	10	90	734

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Region - National Capital Region	82	18	101
2014	Region - National Capital Region	83	17	77

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - National Capital Region	51	38	1	4	4	0	3	91	7	83
2014	Region - National Capital Region	59	27	4	4	4	2	0	87	8	64

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	57	13	18	8	4	0	0	57	43	23
2017	Region - Prairies, Nunavut, NWT	16	47	16	16	5	0	0	16	84	19
2017	Region - National Capital Region	39	23	18	10	6	4	1	40	60	686

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	11	10
2017	Region - Prairies, Nunavut, NWT	13	16
2017	Region - National Capital Region	23	392

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	30	10
2017	Region - Prairies, Nunavut, NWT	25	16
2017	Region - National Capital Region	27	392

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	11	10
2017	Region - Prairies, Nunavut, NWT	13	16
2017	Region - National Capital Region	15	392

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	19	10
2017	Region - Prairies, Nunavut, NWT	49	16
2017	Region - National Capital Region	53	392

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	10
2017	Region - Prairies, Nunavut, NWT	0	16
2017	Region - National Capital Region	7	392

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	70	10
2017	Region - Prairies, Nunavut, NWT	45	16
2017	Region - National Capital Region	35	392

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	10	70	11	0	0	9	10
2017	Region - Prairies, Nunavut, NWT	0	89	6	6	0	0	16
2017	Region - National Capital Region	9	54	17	9	2	9	376

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	0	30	19	0	30	10	11	38	38	10
2017	Region - Prairies, Nunavut, NWT	12	32	37	7	12	0	0	44	19	16
2017	Region - National Capital Region	16	27	12	18	15	2	10	49	38	394

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Region - Quebec (excluding National Capital Region)	11	19	10	10	30	10	11	38	50	10
2017	Region - Prairies, Nunavut, NWT	0	25	25	26	0	0	23	33	34	16
2017	Region - National Capital Region	5	11	13	12	19	6	34	27	51	394

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Library and Archives Canada by Question 111.1. Region of work (variable derived from question 111)

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me