2017 Public Service Employee Survey Results for Library and Archives Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	47	5	7	3	84	10	59
2017	Non-visible minority	40	46	4	7	3	86	10	673
2014	Visible minority	40	47	3	9	1	87	10	68
2014	Non-visible minority	32	48	6	10	3	80	14	748
2011	Visible minority	42	44	5	7	2	86	9	59
2011	Non-visible minority	30	44	6	14	6	74	20	761
2008	Visible minority	53	38	2	6	2	90	8	55
2008	Non-visible minority	33	48	4	11	5	80	15	758

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	38	2	2	4	0	93	6	59
2017	Non-visible minority	64	29	3	3	1	0	94	3	673
2014	Visible minority	63	29	2	2	0	4	96	2	68
2014	Non-visible minority	59	30	5	4	1	0	90	5	747
2011	Visible minority	61	27	7	3	0	2	90	3	59
2011	Non-visible minority	60	28	4	5	1	1	89	6	761
2008	Visible minority	67	25	3	3	0	2	94	3	55
2008	Non-visible minority	60	27	6	5	2	0	88	6	758

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	33	2	9	2	0	88	10	59
2017	Non-visible minority	54	31	7	6	2	0	85	8	675
2014	Visible minority	66	20	6	6	3	0	86	8	68
2014	Non-visible minority	51	31	8	7	2	0	83	9	748
2011	Visible minority	59	27	11	3	0	0	86	3	59
2011	Non-visible minority	51	32	6	8	4	0	83	12	761
2008	Visible minority	65	21	2	12	0	0	86	12	55
2008	Non-visible minority	47	30	8	10	4	1	77	14	758

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	39	8	5	0	0	86	5	59
2017	Non-visible minority	47	37	7	6	3	0	84	9	673
2014	Visible minority	47	39	5	6	3	0	86	9	68
2014	Non-visible minority	43	41	7	7	3	0	84	9	747
2011	Visible minority	46	35	12	3	1	2	82	5	57
2011	Non-visible minority	42	39	8	7	3	0	82	10	760

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	39	10	16	2	0	0	72	18	59
2017	Non-visible minority	32	43	11	9	4	0	1	76	13	673
2014	Visible minority	35	38	11	10	7	0	0	73	17	68
2014	Non-visible minority	28	42	12	14	4	0	1	71	18	748
2011	Visible minority	18	54	10	14	3	0	0	72	18	58
2011	Non-visible minority	24	42	15	13	6	0	1	66	19	759
2008	Visible minority	29	38	24	2	5	0	2	68	7	55
2008	Non-visible minority	26	44	13	11	4	1	1	71	16	761

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	43	5	2	4	0	89	6	59
2017	Non-visible minority	48	36	10	4	1	0	85	5	674
2014	Visible minority	35	40	11	3	11	0	75	14	68
2014	Non-visible minority	42	37	10	6	4	0	80	10	748
2011	Visible minority	24	54	12	7	2	0	78	9	59
2011	Non-visible minority	43	37	9	6	4	0	80	11	758
2008	Visible minority	38	47	4	4	6	2	87	10	55
2008	Non-visible minority	44	36	11	5	4	0	81	9	761

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	41	11	0	0	89	0	58
2017	Non-visible minority	52	36	5	5	2	89	6	674
2014	Visible minority	36	42	7	9	7	78	16	68
2014	Non-visible minority	46	37	7	5	4	84	9	748
2011	Visible minority	25	57	13	5	0	82	5	58
2011	Non-visible minority	45	41	6	5	3	86	8	760
2008	Visible minority	41	46	4	2	7	87	10	55
2008	Non-visible minority	46	40	8	3	3	86	6	760

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	41	12	7	0	81	7	59
2017	Non-visible minority	48	41	6	5	1	89	5	673
2014	Visible minority	39	42	14	5	0	81	5	68
2014	Non-visible minority	44	40	10	4	2	84	6	748

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	42	12	5	0	0	2	83	5	59
2017	Non-visible minority	49	31	10	5	4	1	1	81	9	674
2014	Visible minority	38	32	14	11	3	0	1	72	14	67
2014	Non-visible minority	38	35	14	6	4	1	1	75	11	748
2011	Visible minority	30	43	12	9	5	0	2	74	14	59
2011	Non-visible minority	36	36	13	8	5	1	1	73	14	762

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	29	15	3	9	5	15	65	15	59
2017	Non-visible minority	25	24	13	7	8	3	19	64	19	673
2014	Visible minority	26	18	15	14	3	5	19	58	22	68
2014	Non-visible minority	23	20	15	9	9	4	22	57	24	747
2011	Visible minority	27	16	18	1	7	7	24	62	13	59
2011	Non-visible minority	24	20	12	9	13	3	20	57	28	762
2008	Visible minority	20	23	7	5	7	11	28	69	19	55
2008	Non-visible minority	29	23	12	10	10	3	14	62	24	760

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	44	7	7	0	86	7	59
2017	Non-visible minority	40	43	9	5	3	84	8	675
2014	Visible minority	29	45	13	9	3	75	12	68
2014	Non-visible minority	32	44	13	6	4	76	11	747
2011	Visible minority	27	56	7	3	8	83	10	59
2011	Non-visible minority	29	41	13	10	8	70	17	760
2008	Visible minority	35	46	14	2	3	81	5	55
2008	Non-visible minority	39	39	11	7	4	78	11	756

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	34	17	16	5	0	2	61	22	59
2017	Non-visible minority	29	37	15	10	8	1	0	67	18	674
2014	Visible minority	25	39	18	9	6	1	2	66	15	68
2014	Non-visible minority	25	37	17	13	8	0	0	63	21	748
2011	Visible minority	25	35	18	12	11	0	0	60	22	59
2011	Non-visible minority	18	37	15	17	12	0	0	56	29	762

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	51	14	3	0	0	0	83	3	59
2017	Non-visible minority	32	47	10	7	3	0	0	79	11	674

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	31	8	2	2	0	88	3	59
2017	Non-visible minority	43	41	9	4	2	1	85	6	675
2014	Visible minority	49	43	4	0	4	0	92	4	68
2014	Non-visible minority	40	43	9	5	1	1	84	6	748
2011	Visible minority	38	46	6	7	1	2	85	9	59
2011	Non-visible minority	29	38	15	10	7	1	68	17	760
2008	Visible minority	60	28	9	0	3	0	88	3	55
2008	Non-visible minority	44	37	10	6	3	1	81	9	760

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	31	19	10	3	2	0	67	14	59
2017	Non-visible minority	33	36	15	9	7	0	0	69	16	674

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	30	9	3	0	2	87	4	59
2017	Non-visible minority	54	35	7	3	1	0	89	3	674
2014	Visible minority	67	27	0	2	4	0	94	6	68
2014	Non-visible minority	57	32	8	1	1	0	89	3	746
2011	Visible minority	52	40	6	0	0	2	93	0	59
2011	Non-visible minority	52	32	10	4	1	0	85	6	761

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	44	7	7	9	0	2	77	16	59
2017	Non-visible minority	31	43	13	8	5	0	0	74	13	673
2014	Visible minority	22	42	15	12	6	0	4	66	19	68
2014	Non-visible minority	22	43	14	13	6	0	1	66	20	747
2011	Visible minority	25	40	16	6	9	1	2	68	16	59
2011	Non-visible minority	22	38	16	14	10	0	0	60	24	762

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	44	5	7	7	2	0	81	14	59
2017	Non-visible minority	35	39	14	4	6	0	1	75	11	672
2014	Visible minority	29	33	21	10	3	1	3	65	13	68
2014	Non-visible minority	31	37	17	10	5	0	1	68	15	746

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	44	16	8	2	2	0	73	10	59
2017	Non-visible minority	32	43	12	7	4	1	1	77	11	673
2014	Visible minority	32	45	13	4	4	0	2	79	8	68
2014	Non-visible minority	28	40	17	10	4	1	0	68	15	748
2011	Visible minority	37	36	16	5	1	2	4	77	7	58
2011	Non-visible minority	27	41	14	12	5	1	1	69	17	759

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	49	7	3	0	89	3	59
2017	Non-visible minority	44	41	10	4	1	84	6	673
2014	Visible minority	47	34	10	6	3	81	9	68
2014	Non-visible minority	42	39	12	5	2	81	8	747
2011	Visible minority	34	52	5	3	6	86	9	59
2011	Non-visible minority	35	43	9	8	4	79	12	761
2008	Visible minority	42	46	3	7	2	88	9	55
2008	Non-visible minority	43	41	8	5	3	84	8	761

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	34	12	3	2	0	83	5	59
2017	Non-visible minority	47	34	10	4	3	1	83	7	674
2014	Visible minority	56	33	8	1	1	0	89	3	68
2014	Non-visible minority	43	35	14	5	2	1	79	7	748
2011	Visible minority	47	34	16	1	2	0	81	3	59
2011	Non-visible minority	34	32	18	9	4	3	68	13	760
2008	Visible minority	41	26	25	7	2	0	67	8	55
2008	Non-visible minority	24	34	22	12	7	1	59	19	758

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	16	48	17	10	3	0	28	22	58
2017	Non-visible minority	7	22	37	21	10	1	2	32	30	674
2014	Visible minority	10	24	35	17	8	0	6	27	36	68
2014	Non-visible minority	12	28	33	15	8	1	3	24	42	748
2011	Visible minority	16	24	34	13	8	0	5	22	42	59
2011	Non-visible minority	29	32	24	8	4	1	1	13	62	758
2008	Visible minority	12	26	31	19	5	3	3	26	41	55
2008	Non-visible minority	11	33	34	14	6	1	2	20	45	760

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	19	38	17	11	7	2	31	28	59
2017	Non-visible minority	7	13	31	27	16	4	2	46	21	672
2014	Visible minority	9	20	35	12	9	7	8	25	34	67
2014	Non-visible minority	16	26	33	13	8	2	3	22	44	747
2011	Visible minority	15	17	27	14	12	7	7	30	38	59
2011	Non-visible minority	32	26	25	9	6	2	1	15	59	758
2008	Visible minority	12	27	33	8	9	5	5	19	44	55
2008	Non-visible minority	14	24	32	17	9	2	2	27	40	755

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	24	22	21	9	5	5	33	42	58
2017	Non-visible minority	12	19	34	17	12	3	4	31	33	671
2014	Visible minority	21	20	28	9	10	5	8	22	46	68
2014	Non-visible minority	22	28	22	12	9	3	5	22	54	746
2011	Visible minority	13	23	29	15	8	5	7	26	41	59
2011	Non-visible minority	25	24	26	11	7	3	4	20	53	759
2008	Visible minority	21	16	22	23	6	7	6	32	42	55
2008	Non-visible minority	14	25	29	16	8	4	4	27	42	759

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	4	14	21	33	24	3	2	60	19	58
2017	Non-visible minority	5	13	30	29	18	1	3	49	19	668
2014	Visible minority	4	6	37	26	12	7	8	45	12	67
2014	Non-visible minority	8	17	31	25	14	2	4	42	26	744
2011	Visible minority	12	15	29	18	14	3	9	37	30	59
2011	Non-visible minority	13	17	32	20	11	2	4	33	32	756
2008	Visible minority	9	18	27	22	13	5	6	39	30	55
2008	Non-visible minority	7	20	34	26	9	1	3	36	29	758

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	20	30	19	9	2	0	28	42	57
2017	Non-visible minority	14	18	33	16	13	1	4	31	34	673
2014	Visible minority	7	27	24	17	10	2	14	32	39	68
2014	Non-visible minority	19	25	28	13	10	1	3	24	47	747
2011	Visible minority	13	18	31	16	12	4	5	32	34	59
2011	Non-visible minority	28	27	23	12	6	1	3	19	57	760
2008	Visible minority	10	32	25	14	9	3	7	25	46	55
2008	Non-visible minority	21	31	24	13	7	0	3	20	54	759

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	11	24	30	17	3	4	50	25	58
2017	Non-visible minority	6	16	27	28	15	4	4	47	24	674
2014	Visible minority	13	14	19	23	18	5	8	48	31	67
2014	Non-visible minority	10	18	29	22	12	4	5	38	31	747
2011	Visible minority	13	24	15	13	9	12	14	30	50	59
2011	Non-visible minority	13	19	27	20	12	3	6	35	35	757
2008	Visible minority	13	25	29	12	7	7	7	22	45	55
2008	Non-visible minority	15	24	29	16	10	2	3	28	41	758

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	17	37	14	16	5	2	31	30	58
2017	Non-visible minority	10	19	37	18	9	4	3	29	31	673
2014	Visible minority	11	13	24	14	17	9	13	39	30	68
2014	Non-visible minority	18	23	31	13	9	4	3	23	44	747

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	60	29	3	5	2	0	2	90	7	59
2017	Non-visible minority	61	28	4	5	1	0	1	89	7	675
2014	Visible minority	75	13	6	4	1	0	0	89	6	68
2014	Non-visible minority	64	24	5	5	2	0	1	89	7	747
2011	Visible minority	60	27	6	7	0	0	0	87	7	58
2011	Non-visible minority	62	26	5	4	3	0	1	88	7	759
2008	Visible minority	67	19	5	3	2	2	2	90	5	55
2008	Non-visible minority	63	21	5	7	3	0	1	85	10	761

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	38	9	5	15	8	2	68	22	59
2017	Non-visible minority	25	33	16	8	6	7	6	66	15	675
2014	Visible minority	35	23	13	4	9	11	5	69	16	68
2014	Non-visible minority	31	32	14	8	6	5	5	69	15	745

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	25	12	7	8	0	72	15	59
2017	Non-visible minority	46	34	8	6	5	1	81	11	675
2014	Visible minority	53	24	9	4	6	3	79	11	68
2014	Non-visible minority	46	30	8	8	6	1	77	14	747

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	42	7	11	2	3	0	80	13	59
2017	Non-visible minority	34	42	11	8	4	1	1	77	12	675
2014	Visible minority	39	41	3	8	1	8	0	87	10	67
2014	Non-visible minority	33	37	14	10	3	2	1	72	13	748
2011	Visible minority	37	34	14	11	2	2	0	72	13	59
2011	Non-visible minority	32	38	12	10	6	2	1	72	16	760
2008	Visible minority	46	27	9	7	5	5	0	77	13	55
2008	Non-visible minority	32	39	12	9	6	1	1	73	15	761

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	32	12	13	10	7	0	63	24	59
2017	Non-visible minority	31	31	13	9	6	10	0	69	16	673
2014	Visible minority	31	32	5	6	4	19	3	80	13	67
2014	Non-visible minority	29	29	15	11	6	9	1	63	20	748
2011	Visible minority	32	24	12	11	7	14	0	65	21	59
2011	Non-visible minority	28	30	14	12	7	8	1	64	21	761
2008	Visible minority	39	20	11	5	11	13	2	69	19	55
2008	Non-visible minority	32	29	14	10	7	7	1	66	19	761

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	29	21	4	3	31	2	59	10	59
2017	Non-visible minority	12	22	18	13	8	21	5	47	29	675
2014	Visible minority	14	17	18	14	4	28	4	47	26	67
2014	Non-visible minority	12	24	18	17	10	16	4	45	33	748

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	30	16	7	3	74	10	59
2017	Non-visible minority	46	39	6	6	3	86	8	675
2014	Visible minority	52	34	3	11	0	87	11	67
2014	Non-visible minority	45	40	9	5	2	85	7	747

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	40	10	4	2	3	0	84	5	59
2017	Non-visible minority	39	40	11	5	4	1	0	79	10	675
2014	Visible minority	36	40	12	7	3	0	1	77	10	68
2014	Non-visible minority	38	33	15	8	5	1	1	72	13	748
2011	Visible minority	29	43	18	6	3	1	0	72	9	59
2011	Non-visible minority	34	36	13	9	7	0	0	71	16	759
2008	Visible minority	40	26	12	17	3	0	2	66	21	55
2008	Non-visible minority	32	33	15	11	7	0	1	66	18	760

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	34	7	6	2	3	2	86	8	59
2017	Non-visible minority	47	35	9	4	3	2	0	84	7	672
2014	Visible minority	45	32	9	3	1	6	3	85	5	68
2014	Non-visible minority	44	33	12	5	3	2	0	79	9	748
2011	Visible minority	39	32	14	8	4	4	0	74	12	59
2011	Non-visible minority	43	29	15	7	4	2	1	73	12	759
2008	Visible minority	42	36	12	7	0	3	0	81	7	55
2008	Non-visible minority	41	32	13	7	5	2	0	75	12	760

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	35	7	5	2	3	0	86	7	59
2017	Non-visible minority	43	37	8	6	5	1	1	81	11	675
2014	Visible minority	47	29	11	8	4	1	0	77	12	68
2014	Non-visible minority	43	32	11	8	4	1	0	77	12	747
2011	Visible minority	45	31	15	4	2	3	0	79	6	59
2011	Non-visible minority	37	35	10	10	7	1	0	73	17	758
2008	Visible minority	44	32	5	16	2	0	2	77	18	55
2008	Non-visible minority	38	35	11	9	6	0	0	73	15	760

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	23	0	2	0	2	0	98	2	59
2017	Non-visible minority	80	16	2	2	0	0	0	96	2	671
2014	Visible minority	79	16	2	1	1	0	0	96	3	67
2014	Non-visible minority	83	13	2	1	0	0	1	97	1	747
2011	Visible minority	69	26	3	1	0	0	0	96	1	59
2011	Non-visible minority	81	14	2	1	1	0	0	96	2	758
2008	Visible minority	83	12	3	2	0	0	0	95	2	55
2008	Non-visible minority	82	12	2	2	1	0	1	95	4	760

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	24	3	6	3	9	4	86	10	58
2017	Non-visible minority	52	26	6	3	3	5	4	86	8	674
2014	Visible minority	54	18	6	3	8	4	7	81	13	68
2014	Non-visible minority	52	21	7	5	5	4	6	81	11	748
2011	Visible minority	35	27	16	5	10	6	2	67	16	58
2011	Non-visible minority	50	28	6	5	6	2	3	82	11	760

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	26	10	7	2	2	0	81	9	59
2017	Non-visible minority	56	30	7	4	3	0	0	86	7	674

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	28	7	7	2	3	0	84	9	59
2017	Non-visible minority	58	25	8	4	3	2	0	85	6	675

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	29	10	5	2	0	0	83	7	59
2017	Non-visible minority	51	32	8	5	4	0	0	83	9	674
2014	Visible minority	48	31	9	6	4	2	0	80	11	68
2014	Non-visible minority	49	29	10	7	4	0	1	79	11	747

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	23	41	12	6	3	6	8	75	11	154
2014	Non-visible minority	25	38	18	8	3	4	6	69	11	152

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	25	17	3	9	16	0	65	15	59
2017	Non-visible minority	24	37	17	7	7	8	0	67	15	675
2014	Visible minority	23	34	14	4	6	17	2	70	12	68
2014	Non-visible minority	15	34	19	13	7	11	0	56	23	748
2011	Visible minority	17	12	37	7	13	13	0	34	23	59
2011	Non-visible minority	10	22	22	16	17	13	0	37	38	758

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	30	19	7	10	7	61	18	59
2017	Non-visible minority	22	36	19	11	6	5	61	19	675
2014	Visible minority	19	40	15	3	11	11	67	15	68
2014	Non-visible minority	15	30	22	18	11	5	47	30	748
2011	Visible minority	9	24	34	9	17	8	35	28	58
2011	Non-visible minority	9	19	18	19	33	3	29	53	759
2008	Visible minority	22	37	20	7	6	7	64	14	55
2008	Non-visible minority	16	29	19	19	16	2	46	35	761

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	29	26	3	9	15	0	56	14	59
2017	Non-visible minority	17	33	21	13	7	8	1	54	23	674
2014	Visible minority	12	30	24	5	11	18	0	51	20	68
2014	Non-visible minority	11	25	23	19	12	10	0	40	34	747
2011	Visible minority	7	21	29	21	13	9	0	31	38	59
2011	Non-visible minority	5	20	17	22	30	6	0	26	55	762
2008	Visible minority	11	30	31	16	6	5	0	43	24	55
2008	Non-visible minority	6	26	23	22	17	6	0	35	41	760

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	30	15	9	14	9	59	24	59
2017	Non-visible minority	20	31	21	11	9	9	56	21	674
2014	Visible minority	24	30	16	4	7	20	67	14	68
2014	Non-visible minority	19	27	19	15	11	9	51	28	748
2011	Visible minority	10	25	29	15	13	7	38	31	59
2011	Non-visible minority	7	19	16	20	28	10	30	53	761
2008	Visible minority	17	30	23	5	10	15	54	18	55
2008	Non-visible minority	11	30	21	16	15	7	45	33	760

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	35	24	10	5	3	60	16	59
2017	Non-visible minority	16	38	19	13	9	5	57	23	672
2014	Visible minority	14	39	27	11	7	3	55	18	68
2014	Non-visible minority	12	35	20	17	13	4	49	31	745
2011	Visible minority	5	40	24	19	11	0	45	30	58
2011	Non-visible minority	8	22	17	23	27	3	31	51	760
2008	Visible minority	16	44	12	16	10	2	61	26	55
2008	Non-visible minority	11	35	19	21	12	3	47	34	760

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	47	8	3	2	2	87	5	59
2017	Non-visible minority	29	48	13	6	3	1	78	9	670
2014	Visible minority	37	45	6	3	9	0	82	12	68
2014	Non-visible minority	21	40	20	10	7	2	63	17	748
2011	Visible minority	29	28	24	9	9	2	57	19	59
2011	Non-visible minority	12	31	15	16	24	1	44	40	761

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	39	12	3	2	2	2	83	5	58
2017	Non-visible minority	39	45	9	3	1	4	0	87	4	671
2014	Visible minority	43	36	6	4	1	9	0	87	6	68
2014	Non-visible minority	35	41	14	3	1	5	0	82	4	747
2011	Visible minority	23	38	24	6	5	4	0	64	11	57
2011	Non-visible minority	26	37	16	8	6	5	1	67	15	762

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	40	10	10	6	3	3	71	18	59
2017	Non-visible minority	27	38	13	10	5	6	0	70	16	673
2014	Visible minority	30	33	6	9	11	8	3	71	22	68
2014	Non-visible minority	28	37	16	8	5	5	1	69	14	747
2011	Visible minority	20	37	13	14	2	11	4	66	19	59
2011	Non-visible minority	23	35	14	10	9	8	2	64	21	760
2008	Visible minority	31	29	17	8	9	3	2	63	19	55
2008	Non-visible minority	29	32	13	13	8	4	2	64	22	759

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	25	19	14	8	13	0	53	25	59
2017	Non-visible minority	16	37	19	11	6	10	1	59	20	672
2014	Visible minority	25	27	17	8	6	16	1	63	17	68
2014	Non-visible minority	22	34	20	10	7	6	1	60	18	747
2011	Visible minority	10	17	41	13	8	11	0	30	24	59
2011	Non-visible minority	9	29	22	16	10	10	2	45	30	758

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	24	20	16	11	3	5	48	30	59
2017	Non-visible minority	16	24	19	11	12	14	4	49	28	672
2014	Visible minority	11	25	15	15	14	16	3	45	36	68
2014	Non-visible minority	11	20	20	18	13	14	2	38	37	746
2011	Visible minority	7	15	32	4	17	21	4	30	27	59
2011	Non-visible minority	9	19	17	18	18	16	2	35	44	758

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	44	3	2	5	2	0	90	7	59
2017	Non-visible minority	49	37	7	4	1	2	1	88	5	675
2014	Visible minority	53	32	8	6	0	0	2	86	6	68
2014	Non-visible minority	53	30	8	5	2	1	1	85	7	747

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	65	29	3	3	0	0	0	93	3	59
2017	Non-visible minority	65	27	4	2	0	1	1	94	2	675
2014	Visible minority	60	30	0	2	0	4	3	98	2	68
2014	Non-visible minority	64	25	5	2	0	2	2	93	2	748
2011	Visible minority	51	32	12	3	2	0	0	83	5	58
2011	Non-visible minority	58	26	8	3	1	1	2	87	4	760
2008	Visible minority	59	27	7	2	0	0	6	91	2	55
2008	Non-visible minority	60	26	8	2	1	1	2	88	4	758

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	32	25	9	8	3	0	56	18	59
2017	Non-visible minority	23	38	16	12	8	3	0	63	20	675
2014	Visible minority	19	34	14	5	11	8	9	64	19	68
2014	Non-visible minority	21	34	18	12	10	5	1	58	23	746
2011	Visible minority	17	24	28	15	12	4	0	43	28	58
2011	Non-visible minority	15	33	17	16	16	1	1	50	33	759
2008	Visible minority	23	34	16	12	14	2	0	58	26	55
2008	Non-visible minority	15	35	19	18	11	2	0	50	30	759

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	4	33	17	27	17	2	2	38	45	59
2017	Non-visible minority	14	25	18	19	18	3	3	42	39	675
2014	Visible minority	15	21	15	18	17	7	7	42	41	67
2014	Non-visible minority	14	23	19	15	21	3	5	40	39	748
2011	Visible minority	8	28	15	24	22	1	2	37	47	58
2011	Non-visible minority	10	22	18	20	27	2	2	33	48	759
2008	Visible minority	9	23	23	12	26	6	0	34	41	55
2008	Non-visible minority	11	25	17	21	22	1	2	37	45	759

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	39	26	5	7	5	3	59	13	59
2017	Non-visible minority	20	45	19	7	5	4	0	68	13	673

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	45	19	7	5	2	0	69	12	59
2017	Non-visible minority	33	41	14	3	2	5	1	79	6	674
2014	Visible minority	40	25	18	3	7	8	0	70	11	68
2014	Non-visible minority	32	39	16	4	2	7	0	76	7	748

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	43	15	3	3	5	78	7	59
2017	Non-visible minority	32	49	12	3	2	2	82	5	674
2014	Visible minority	45	23	18	6	4	4	70	11	68
2014	Non-visible minority	32	42	16	4	2	4	77	7	747
2011	Visible minority	20	38	18	10	10	4	60	21	59
2011	Non-visible minority	19	32	20	11	12	6	55	25	759

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	46	8	0	5	2	87	5	59
2017	Non-visible minority	45	41	7	4	3	0	86	7	674
2014	Visible minority	52	24	12	8	3	1	77	11	68
2014	Non-visible minority	39	42	13	4	3	0	81	7	746
2011	Visible minority	30	39	13	7	10	2	70	17	59
2011	Non-visible minority	22	35	18	11	12	1	58	24	762
2008	Visible minority	32	33	22	9	3	0	65	13	55
2008	Non-visible minority	30	38	16	9	6	1	69	15	760

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	38	15	3	7	3	74	11	59
2017	Non-visible minority	35	40	14	6	5	1	75	10	674
2014	Visible minority	31	35	12	16	4	3	67	20	68
2014	Non-visible minority	21	35	24	11	7	1	57	19	748
2011	Visible minority	18	33	22	12	12	4	53	25	58
2011	Non-visible minority	15	24	23	17	19	1	40	37	761

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	36	19	2	7	2	73	9	59
2017	Non-visible minority	34	41	13	7	4	1	75	12	674
2014	Visible minority	27	36	16	16	4	1	63	20	68
2014	Non-visible minority	21	39	22	11	6	1	60	17	748
2011	Visible minority	18	33	24	10	13	2	51	24	58
2011	Non-visible minority	15	29	17	17	21	1	45	38	761
2008	Visible minority	25	35	18	13	10	0	60	23	55
2008	Non-visible minority	22	37	18	16	8	1	59	23	761

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	34	18	7	4	6	0	70	12	59
2017	Non-visible minority	40	30	13	9	5	3	1	73	14	672
2014	Visible minority	24	25	24	7	15	5	0	52	22	68
2014	Non-visible minority	29	28	17	11	9	4	1	61	21	746
2011	Visible minority	16	19	28	13	17	7	0	37	32	58
2011	Non-visible minority	22	27	16	12	14	8	1	54	29	762
2008	Visible minority	25	23	19	9	19	5	0	51	30	55
2008	Non-visible minority	25	31	16	13	9	5	1	59	24	761

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	9	38	54	59
2017	Non-visible minority	19	49	32	675
2014	Visible minority	35	28	37	68
2014	Non-visible minority	26	42	31	748
2011	Visible minority	28	34	37	59
2011	Non-visible minority	27	40	34	762

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Non-visible minority	22	19	31	4	21	4	130
2014	Visible minority	9	15	31	18	9999	27	24
2014	Non-visible minority	21	19	35	6	9999	18	191
2011	Visible minority	16	5	41	6	9999	32	17
2011	Non-visible minority	23	14	39	14	9999	9	207

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	27	73	59
2017	Non-visible minority	14	86	674
2014	Visible minority	13	87	68
2014	Non-visible minority	15	85	747

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	55	16
2017	Non-visible minority	47	93
2014	Non-visible minority	50	110

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	57	16
2017	Non-visible minority	60	93
2014	Non-visible minority	57	110

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16
2017	Non-visible minority	11	93
2014	Non-visible minority	8	110

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	16
2017	Non-visible minority	93
2014	Non-visible minority	110

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	93

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	93
2014	Non-visible minority	6	110

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16
2014	Non-visible minority	5	110

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	58	16
2017	Non-visible minority	49	93
2014	Non-visible minority	35	110

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Visible minority	30	16
2017	Non-visible minority	41	93
2014	Non-visible minority	35	110

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	16
2017	Non-visible minority	46	93
2014	Non-visible minority	42	110

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	37	16
2017	Non-visible minority	32	93
2014	Non-visible minority	35	110

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	16
2017	Non-visible minority	25	93
2014	Non-visible minority	26	110

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	63	16
2017	Non-visible minority	58	93
2014	Non-visible minority	60	110

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	16
2017	Non-visible minority	27	93
2014	Non-visible minority	25	110

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16
2014	Non-visible minority	0	110

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	93
2014	Non-visible minority	8	110

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	93
2014	Non-visible minority	8	110

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	16
2017	Non-visible minority	41	93
2014	Non-visible minority	42	110

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	16
2017	Non-visible minority	23	93
2014	Non-visible minority	17	110

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	32	16
2017	Non-visible minority	15	93
2014	Non-visible minority	13	110

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	63	16
2017	Non-visible minority	52	93
2014	Non-visible minority	48	110

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	26	93
2014	Non-visible minority	21	110

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	18	93
2014	Non-visible minority	14	110

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	24	93
2014	Non-visible minority	11	110

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	5	93
2014	Non-visible minority	12	110

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	93

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	93
2014	Non-visible minority	12	110

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	29	16
2017	Non-visible minority	7	93
2014	Non-visible minority	14	110

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	30	93
2014	Non-visible minority	29	110

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	87
2014	Non-visible minority	12	107

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	87
2014	Non-visible minority	29	107

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	87
2014	Non-visible minority	6	107

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	87
2014	Non-visible minority	12	107

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	15
2017	Non-visible minority	17	87
2014	Non-visible minority	15	107

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	87
2014	Non-visible minority	14	107

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	87
2014	Non-visible minority	10	107

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	87
2014	Non-visible minority	15	107

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	47	15
2017	Non-visible minority	21	87
2014	Non-visible minority	24	107

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	87
2014	Non-visible minority	14	107

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	40	15
2017	Non-visible minority	44	87
2014	Non-visible minority	44	107

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	45	15
2017	Non-visible minority	52	87
2014	Non-visible minority	51	107

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	87
2014	Non-visible minority	11	107

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	86	14	16
2017	Non-visible minority	95	5	93

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	14	13	7	10	27	15	48	29	59
2017	Non-visible minority	13	16	19	6	5	32	9	49	19	675
2014	Visible minority	14	12	10	9	3	43	10	55	24	68
2014	Non-visible minority	12	15	20	6	4	34	8	47	18	748

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	26	23	3	8	13	5	58	14	59
2017	Non-visible minority	23	33	17	5	4	16	2	68	11	673
2014	Visible minority	23	30	10	4	3	30	0	76	10	68
2014	Non-visible minority	19	28	22	8	3	18	1	59	14	748
2011	Visible minority	27	30	27	5	5	7	0	61	10	59
2011	Non-visible minority	19	35	19	8	6	12	0	63	15	760

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	56	17	3	0	0	3	79	3	59
2017	Non-visible minority	24	51	10	7	1	1	6	80	9	674
2014	Visible minority	14	58	9	9	5	1	3	76	15	68
2014	Non-visible minority	19	51	15	6	3	2	4	75	9	746
2011	Visible minority	12	59	18	4	2	4	2	74	6	59
2011	Non-visible minority	20	57	12	5	3	1	3	80	8	760
2008	Visible minority	33	45	3	12	3	0	4	81	16	55
2008	Non-visible minority	24	45	14	8	4	2	4	73	12	760

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	22	23	7	6	18	10	50	18	59
2017	Non-visible minority	9	22	20	6	5	27	11	51	17	671
2014	Visible minority	8	29	18	7	4	24	9	55	17	68
2014	Non-visible minority	7	19	26	8	4	28	9	40	20	746
2011	Visible minority	11	20	31	12	5	19	2	39	22	58
2011	Non-visible minority	6	22	22	11	6	26	7	41	26	761

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	34	12	3	0	10	3	83	4	59
2017	Non-visible minority	39	37	8	2	0	8	6	88	3	671
2014	Visible minority	25	46	15	3	1	8	1	78	5	68
2014	Non-visible minority	34	33	13	3	1	11	5	80	5	746
2011	Visible minority	25	47	9	8	0	7	3	81	9	59
2011	Non-visible minority	36	36	8	4	2	9	3	83	7	760
2008	Visible minority	43	31	9	2	0	11	4	88	2	55
2008	Non-visible minority	33	34	14	3	1	11	4	79	5	761

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	37	12	2	3	12	3	80	6	57
2017	Non-visible minority	29	35	12	4	2	13	6	79	7	670
2014	Visible minority	22	42	11	2	4	13	6	79	7	68
2014	Non-visible minority	22	31	19	5	2	16	5	67	9	746
2011	Visible minority	19	40	24	6	2	7	2	65	9	59
2011	Non-visible minority	21	32	14	7	6	17	3	67	16	760
2008	Visible minority	25	36	11	2	5	16	6	78	8	55
2008	Non-visible minority	29	35	13	8	4	7	4	72	13	760

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	14	86	59
2017	Non-visible minority	5	95	673
2014	Visible minority	11	89	68
2014	Non-visible minority	5	95	747

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	40	30
2014	Non-visible minority	38	38

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	77	30
2014	Non-visible minority	89	38

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	30

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	30
2014	Non-visible minority	0	38

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	30
2014	Non-visible minority	0	37

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	30
2014	Non-visible minority	26	37

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	31	30
2014	Non-visible minority	16	37

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	30
2014	Non-visible minority	0	37

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	33	30
2014	Non-visible minority	22	37

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	30

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	30

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	40	30
2014	Non-visible minority	29	37

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	40	30
2014	Non-visible minority	24	38

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	20	30
2014	Non-visible minority	25	38

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	23	30
2014	Non-visible minority	20	38

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	30

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	40	30
2014	Non-visible minority	46	38

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	22	28

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	28
2014	Non-visible minority	0	35

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	25	28
2014	Non-visible minority	27	35

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	18	28

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	47	28
2014	Non-visible minority	41	35

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	50	28
2014	Non-visible minority	75	35

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	28

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	18	28

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	93	7	30

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	14	13	7	5	34	15	50	23	59
2017	Non-visible minority	12	17	19	2	2	40	9	57	7	673
2014	Visible minority	17	17	14	2	4	36	11	64	10	68
2014	Non-visible minority	11	15	21	2	2	42	7	51	7	747

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	25	17	3	5	24	5	64	11	59
2017	Non-visible minority	22	35	17	3	2	19	2	73	6	673
2014	Visible minority	29	31	9	1	4	25	1	81	7	68
2014	Non-visible minority	19	27	22	4	2	25	1	62	7	747
2011	Visible minority	21	40	19	4	2	14	0	71	7	59
2011	Non-visible minority	23	35	18	5	2	17	0	70	9	758

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	18	22	9	13	2	7	52	23	58
2017	Non-visible minority	24	27	21	14	11	0	3	52	26	671

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	19	27	16	9	0	4	45	26	59
2017	Non-visible minority	18	31	29	14	8	0	1	50	21	675

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	19	16	9	8	2	4	65	18	58
2017	Non-visible minority	28	31	22	11	5	1	2	61	16	669

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	18	20	15	21	0	5	41	38	58
2017	Non-visible minority	21	25	25	14	13	1	1	47	27	675

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	23	9	7	2	0	11	81	10	57
2017	Non-visible minority	52	18	9	3	2	1	15	83	6	673

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	20	22	10	10	0	5	55	21	59
2017	Non-visible minority	37	29	19	8	5	0	1	67	14	674

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	35	17	8	7	2	3	65	16	58
2017	Non-visible minority	28	35	21	11	3	1	2	64	14	674

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	26	20	7	10	2	3	61	18	59
2017	Non-visible minority	26	30	26	12	5	0	1	56	17	674

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	22	23	9	5	2	2	62	14	59
2017	Non-visible minority	31	32	19	9	5	1	2	65	15	673

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	29	15	5	7	2	3	72	12	59
2017	Non-visible minority	36	31	19	7	3	1	3	70	10	674

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	19	12	7	7	0	0	74	13	59
2017	Non-visible minority	60	23	10	4	2	0	1	84	7	675

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	14	3	7	8	2	2	81	15	59
2017	Non-visible minority	77	8	5	3	2	1	4	90	5	673

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	19	9	8	3	2	0	80	11	59
2017	Non-visible minority	55	27	8	4	2	0	3	85	6	674

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	65	7	9	7	10	2	0	74	18	58
2017	Non-visible minority	65	16	7	5	3	0	3	84	9	673

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	3	9	3	0	2	19	85	4	58
2017	Non-visible minority	58	11	3	2	1	0	24	92	5	674

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	66	14	8	0	4	3	5	87	4	59
2017	Non-visible minority	65	18	6	3	1	0	7	90	3	671

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	13	5	5	13	2	2	76	19	59
2017	Non-visible minority	63	13	8	4	5	1	5	82	10	675

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	27	17	4	2	2	0	77	5	58
2017	Non-visible minority	49	29	13	4	2	0	3	81	6	673

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	39	22	14	5	3	0	57	20	59
2017	Non-visible minority	14	36	35	11	4	1	0	50	15	675

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	20	33	22	16	2	2	40	26	59
2017	Non-visible minority	5	15	38	28	13	0	1	41	20	673

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	44	18	9	10	9	0	60	20	59
2017	Non-visible minority	15	38	22	10	6	9	0	58	17	673

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	35	14	16	12	5	0	56	29	57
2017	Non-visible minority	18	42	20	10	6	4	0	63	16	675

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	22	78	59
2017	Non-visible minority	14	86	672
2014	Visible minority	14	86	68
2014	Non-visible minority	10	90	748

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	69	31	13
2017	Non-visible minority	85	15	94
2014	Visible minority	80	20	10
2014	Non-visible minority	83	17	77

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	50	40	1	2	3	0	4	93	5	80
2014	Non-visible minority	54	32	6	3	4	2	0	87	6	64

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	23	16	7	7	4	0	44	56	59
2017	Non-visible minority	38	23	18	11	6	3	0	40	60	674

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	35	32
2017	Non-visible minority	21	391

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	28	32
2017	Non-visible minority	26	391

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	32
2017	Non-visible minority	15	391

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	47	32
2017	Non-visible minority	52	391

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	6	32
2017	Non-visible minority	6	391

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	47	32
2017	Non-visible minority	36	391

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	4	61	14	14	4	3	30
2017	Non-visible minority	9	56	17	8	2	9	377

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	32	18	13	16	0	6	50	31	32
2017	Non-visible minority	16	26	13	17	15	2	11	48	37	393

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	24	9	20	16	3	19	42	46	32
2017	Non-visible minority	5	11	14	11	19	6	35	27	50	393

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Library and Archives Canada by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me