2017 Public Service Employee Survey Results for Library and Archives Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 47 5 12 4 0 0 79 16 43
2017 Not a person with a disability 40 46 4 7 3 0 0 86 10 694
2014 Person with a disability 21 43 8 13 15 0 0 64 28 46
2014 Not a person with a disability 34 48 6 10 2 0 0 82 13 769
2011 Person with a disability 29 38 10 11 13 0 0 67 24 49
2011 Not a person with a disability 31 45 6 13 6 0 0 75 19 771
2008 Person with a disability 26 45 5 15 8 0 0 72 23 51
2008 Not a person with a disability 34 47 4 10 4 0 0 82 14 762

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 63 25 5 2 0 0 5 93 2 43
2017 Not a person with a disability 63 30 3 3 1 0 0 94 4 695
2014 Person with a disability 49 36 4 9 0 0 2 87 9 46
2014 Not a person with a disability 60 30 5 3 1 0 0 91 4 768
2011 Person with a disability 48 34 10 8 0 0 0 82 8 49
2011 Not a person with a disability 61 27 4 5 1 0 1 90 6 771
2008 Person with a disability 59 34 2 4 2 0 0 92 6 51
2008 Not a person with a disability 61 27 6 5 1 0 0 88 6 762

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 37 7 11 0 0 0 82 11 43
2017 Not a person with a disability 55 31 6 6 2 0 0 86 8 697
2014 Person with a disability 52 22 12 9 4 0 0 75 13 46
2014 Not a person with a disability 53 31 7 7 2 0 0 84 9 769
2011 Person with a disability 50 23 16 6 5 0 0 73 10 49
2011 Not a person with a disability 52 32 6 7 3 0 0 84 11 770
2008 Person with a disability 45 32 5 8 10 0 0 77 18 52
2008 Not a person with a disability 49 29 8 10 4 0 1 78 14 761

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 40 9 9 7 0 3 74 17 42
2017 Not a person with a disability 48 37 7 6 2 0 0 85 8 696
2014 Person with a disability 31 48 13 6 2 0 0 79 8 46
2014 Not a person with a disability 44 41 6 7 3 0 0 84 9 768
2011 Person with a disability 37 33 12 12 7 0 0 69 19 49
2011 Not a person with a disability 43 39 8 7 3 0 0 82 9 768

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 57 9 12 7 0 0 72 19 43
2017 Not a person with a disability 33 42 11 10 3 0 1 76 13 695
2014 Person with a disability 22 36 10 22 10 0 0 58 32 46
2014 Not a person with a disability 29 42 12 13 4 0 1 71 17 769
2011 Person with a disability 22 47 14 7 10 0 0 70 16 48
2011 Not a person with a disability 24 43 14 13 5 0 1 67 18 769
2008 Person with a disability 24 40 21 6 7 0 2 65 14 52
2008 Not a person with a disability 26 43 14 11 4 1 1 71 15 763

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 64 24 5 5 2 0 0 88 7 43
2017 Not a person with a disability 47 38 10 4 1 0 0 85 5 696
2014 Person with a disability 43 39 12 4 2 0 0 82 6 46
2014 Not a person with a disability 41 38 10 6 5 0 0 79 11 769
2011 Person with a disability 45 36 11 0 7 2 0 81 7 49
2011 Not a person with a disability 41 38 9 7 4 0 0 80 11 768
2008 Person with a disability 46 24 6 6 18 0 0 70 24 53
2008 Not a person with a disability 44 38 10 5 3 0 0 82 8 763

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 58 30 0 9 2 0 0 88 12 43
2017 Not a person with a disability 52 37 6 4 1 0 0 89 5 695
2014 Person with a disability 39 37 14 6 4 0 0 76 11 46
2014 Not a person with a disability 45 38 7 5 4 0 0 83 10 769
2011 Person with a disability 52 34 0 2 12 0 0 86 14 48
2011 Not a person with a disability 43 42 7 5 2 0 0 86 7 770
2008 Person with a disability 45 33 4 3 14 0 0 78 17 53
2008 Not a person with a disability 45 41 8 3 3 0 0 86 6 762

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 40 11 7 2 0 0 80 9 43
2017 Not a person with a disability 47 41 6 5 1 0 0 88 5 695
2014 Person with a disability 25 48 15 4 7 0 0 73 11 46
2014 Not a person with a disability 44 40 10 4 2 0 0 84 6 769

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 27 12 9 9 0 0 70 19 43
2017 Not a person with a disability 48 33 10 5 3 1 1 82 8 696
2014 Person with a disability 25 35 19 8 13 0 0 60 21 46
2014 Not a person with a disability 39 35 13 7 4 1 1 76 11 768
2011 Person with a disability 22 43 11 8 17 0 0 64 25 49
2011 Not a person with a disability 36 36 13 9 4 1 1 74 13 772

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 32 9 7 13 7 14 62 26 43
2017 Not a person with a disability 25 24 14 6 8 3 19 64 18 695
2014 Person with a disability 17 17 19 6 17 2 22 45 30 46
2014 Not a person with a disability 23 20 14 9 8 4 21 58 23 768
2011 Person with a disability 8 22 14 16 22 4 15 36 47 49
2011 Not a person with a disability 25 19 13 8 12 3 20 58 25 772
2008 Person with a disability 17 25 20 14 16 2 6 46 33 52
2008 Not a person with a disability 30 22 11 9 9 3 15 64 23 762

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 46 5 5 4 0 0 86 9 43
2017 Not a person with a disability 40 43 9 5 2 0 0 84 7 697
2014 Person with a disability 35 46 11 4 4 0 0 81 8 46
2014 Not a person with a disability 31 44 13 7 4 0 0 76 11 768
2011 Person with a disability 40 28 10 14 6 0 2 69 21 49
2011 Not a person with a disability 28 43 13 8 8 0 0 71 16 770
2008 Person with a disability 34 31 10 14 11 0 0 66 25 52
2008 Not a person with a disability 39 40 11 6 3 0 0 79 10 758

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 37 11 7 18 0 0 63 26 43
2017 Not a person with a disability 29 37 16 10 7 1 0 67 18 696
2014 Person with a disability 9 32 16 22 20 0 0 42 43 46
2014 Not a person with a disability 26 38 17 12 7 1 0 64 19 769
2011 Person with a disability 26 21 18 16 20 0 0 46 36 49
2011 Not a person with a disability 19 39 15 16 12 0 0 57 27 772

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 51 6 12 5 0 0 77 17 43
2017 Not a person with a disability 32 47 11 7 3 0 0 79 10 696

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 53 7 2 5 0 0 86 7 43
2017 Not a person with a disability 45 39 9 4 2 1 0 85 6 697
2014 Person with a disability 39 38 13 7 0 0 3 79 7 46
2014 Not a person with a disability 41 43 9 4 2 1 0 85 6 769
2011 Person with a disability 35 30 17 9 7 2 0 67 16 49
2011 Not a person with a disability 30 39 14 9 7 1 0 69 16 770
2008 Person with a disability 38 31 12 9 11 0 0 68 19 53
2008 Not a person with a disability 46 36 10 5 3 1 0 82 8 762

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 42 14 7 16 0 0 63 23 43
2017 Not a person with a disability 34 35 15 9 6 0 0 70 16 696

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 40 2 2 2 0 0 93 4 43
2017 Not a person with a disability 54 34 8 3 1 0 0 89 3 696
2014 Person with a disability 68 21 9 0 2 0 0 89 2 46
2014 Not a person with a disability 57 32 7 2 1 0 0 89 3 767
2011 Person with a disability 61 28 7 4 0 0 0 89 4 49
2011 Not a person with a disability 52 33 9 4 1 0 0 85 5 771

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 43 12 7 11 3 0 68 19 43
2017 Not a person with a disability 31 43 12 8 5 0 0 75 13 695
2014 Person with a disability 15 44 17 10 6 6 2 64 18 46
2014 Not a person with a disability 23 43 14 13 6 0 1 66 20 768
2011 Person with a disability 23 36 15 12 12 0 2 61 25 49
2011 Not a person with a disability 22 38 16 13 10 1 0 61 23 772

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 46 5 5 9 0 2 80 14 43
2017 Not a person with a disability 35 39 14 4 6 0 1 75 11 694
2014 Person with a disability 19 31 29 6 11 0 3 52 18 46
2014 Not a person with a disability 31 37 16 10 5 0 1 69 15 767

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 51 9 7 9 0 0 75 16 43
2017 Not a person with a disability 32 43 13 7 3 1 1 76 11 695
2014 Person with a disability 18 39 15 15 11 0 3 59 26 46
2014 Not a person with a disability 29 40 17 9 4 1 0 70 13 769
2011 Person with a disability 26 41 18 8 7 0 0 67 15 49
2011 Not a person with a disability 28 40 14 11 5 1 1 70 16 768

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 37 9 2 2 2 0 86 5 43
2017 Not a person with a disability 43 42 9 5 1 0 0 85 6 695
2014 Person with a disability 44 35 15 2 4 0 0 79 6 46
2014 Not a person with a disability 42 38 11 5 2 0 0 81 8 768
2011 Person with a disability 40 36 8 8 9 0 0 75 17 49
2011 Not a person with a disability 35 44 9 8 4 0 0 79 11 771
2008 Person with a disability 38 30 15 6 12 0 0 68 17 52
2008 Not a person with a disability 43 42 7 5 2 0 0 85 8 763

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 35 9 4 7 0 0 80 11 43
2017 Not a person with a disability 48 34 10 4 2 0 1 83 7 696
2014 Person with a disability 30 28 21 8 8 0 4 60 17 46
2014 Not a person with a disability 45 35 13 4 2 0 1 81 6 769
2011 Person with a disability 23 25 25 12 11 0 5 50 24 49
2011 Not a person with a disability 36 33 17 8 4 0 3 70 12 770
2008 Person with a disability 18 28 25 14 13 0 2 47 27 51
2008 Not a person with a disability 26 34 22 12 6 0 1 60 18 761

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 10 30 25 14 17 0 5 33 41 43
2017 Not a person with a disability 7 21 39 21 9 2 2 32 28 695
2014 Person with a disability 18 37 22 10 4 3 6 16 61 46
2014 Not a person with a disability 12 27 34 15 8 1 3 24 40 769
2011 Person with a disability 32 31 27 2 8 0 0 9 63 48
2011 Not a person with a disability 28 31 24 9 5 1 2 14 61 769
2008 Person with a disability 21 47 15 8 4 2 4 12 72 53
2008 Not a person with a disability 11 31 35 14 6 1 2 21 43 762

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 5 18 32 18 19 3 5 41 25 43
2017 Not a person with a disability 7 13 32 26 15 5 2 44 21 694
2014 Person with a disability 28 30 23 9 5 0 6 15 61 46
2014 Not a person with a disability 14 25 34 13 8 3 3 23 42 767
2011 Person with a disability 36 22 30 2 7 0 2 10 59 49
2011 Not a person with a disability 30 25 25 10 6 3 1 17 58 768
2008 Person with a disability 27 21 25 12 8 2 4 21 52 53
2008 Not a person with a disability 13 24 32 16 10 2 2 27 39 757

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 11 16 30 14 19 3 7 37 31 43
2017 Not a person with a disability 12 19 33 17 11 3 4 30 34 692
2014 Person with a disability 33 13 29 7 8 3 8 16 51 46
2014 Not a person with a disability 21 28 22 12 9 3 5 22 54 767
2011 Person with a disability 29 20 26 7 9 7 2 18 53 49
2011 Not a person with a disability 24 24 26 12 7 3 4 20 52 769
2008 Person with a disability 33 24 22 6 6 4 4 13 63 53
2008 Not a person with a disability 14 24 28 18 8 4 4 28 41 761

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 11 13 25 26 17 5 2 46 27 43
2017 Not a person with a disability 5 13 30 30 19 1 3 50 18 687
2014 Person with a disability 12 18 32 22 6 2 8 31 34 46
2014 Not a person with a disability 7 15 32 25 15 2 4 43 24 764
2011 Person with a disability 17 15 38 12 11 2 5 25 35 49
2011 Not a person with a disability 13 17 32 20 11 2 4 34 32 766
2008 Person with a disability 14 26 16 23 12 2 6 38 44 53
2008 Not a person with a disability 7 20 35 25 9 1 3 36 28 760

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 18 17 7 17 3 2 25 57 43
2017 Not a person with a disability 14 18 33 17 13 2 3 31 34 693
2014 Person with a disability 32 18 19 12 7 0 12 21 57 46
2014 Not a person with a disability 17 26 28 14 10 2 4 25 45 768
2011 Person with a disability 39 30 20 4 5 2 0 9 70 49
2011 Not a person with a disability 26 26 24 13 7 1 3 21 54 770
2008 Person with a disability 35 32 11 12 6 0 4 18 70 53
2008 Not a person with a disability 20 31 25 13 7 1 3 21 53 761

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 10 17 32 11 24 3 4 38 28 43
2017 Not a person with a disability 7 15 26 29 15 4 4 48 24 695
2014 Person with a disability 19 8 34 12 11 7 8 27 32 46
2014 Not a person with a disability 10 18 27 23 13 4 5 39 31 767
2011 Person with a disability 12 21 25 26 9 2 4 37 36 49
2011 Not a person with a disability 13 20 26 19 12 4 6 35 36 767
2008 Person with a disability 27 14 26 17 7 2 6 27 45 53
2008 Not a person with a disability 14 25 30 16 10 3 3 27 41 760

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 20 38 14 10 5 4 26 32 43
2017 Not a person with a disability 11 19 37 18 9 4 3 29 31 694
2014 Person with a disability 30 15 34 5 6 5 6 12 50 46
2014 Not a person with a disability 17 22 30 13 10 4 3 25 42 768
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 56 33 3 9 0 0 0 88 9 43
2017 Not a person with a disability 61 28 4 5 2 0 1 89 7 697
2014 Person with a disability 61 21 6 7 2 0 3 84 9 46
2014 Not a person with a disability 65 23 5 5 2 0 1 89 7 768
2011 Person with a disability 47 29 14 8 2 0 0 75 10 49
2011 Not a person with a disability 62 26 4 4 3 0 1 89 7 768
2008 Person with a disability 59 25 9 5 0 2 0 85 6 52
2008 Not a person with a disability 63 21 5 7 3 0 1 85 10 763

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 44 10 5 14 5 4 69 20 43
2017 Not a person with a disability 25 32 16 8 6 7 6 66 16 697
2014 Person with a disability 22 33 17 6 13 2 7 61 21 44
2014 Not a person with a disability 32 31 14 7 6 5 5 70 15 768

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 35 14 0 12 0 0 74 12 43
2017 Not a person with a disability 46 33 9 6 5 1 0 80 11 697
2014 Person with a disability 42 30 2 10 16 0 0 72 26 46
2014 Not a person with a disability 47 30 9 8 5 1 0 78 13 768

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 48 14 7 2 2 0 76 10 43
2017 Not a person with a disability 34 41 10 8 4 1 1 77 12 697
2014 Person with a disability 21 43 15 8 6 5 2 69 15 46
2014 Not a person with a disability 34 37 13 10 3 2 1 74 13 768
2011 Person with a disability 33 22 19 13 7 4 2 59 21 49
2011 Not a person with a disability 32 39 11 10 5 1 1 73 16 770
2008 Person with a disability 26 27 19 10 11 4 4 57 22 53
2008 Not a person with a disability 34 38 11 9 6 1 1 74 15 763

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 25 12 8 17 15 0 57 29 41
2017 Not a person with a disability 31 31 13 9 6 10 0 69 17 697
2014 Person with a disability 22 32 17 9 8 8 4 61 20 46
2014 Not a person with a disability 29 29 14 11 6 10 1 65 19 768
2011 Person with a disability 28 20 14 17 11 10 0 52 32 49
2011 Not a person with a disability 29 30 14 11 7 8 1 65 20 771
2008 Person with a disability 23 14 17 10 23 8 5 42 38 52
2008 Not a person with a disability 33 29 13 10 6 7 1 68 17 763

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 19 25 10 12 25 0 37 29 43
2017 Not a person with a disability 12 23 18 13 7 22 5 48 28 697
2014 Person with a disability 4 34 12 9 18 18 4 50 35 46
2014 Not a person with a disability 13 23 18 17 9 17 4 45 32 768

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 39 2 7 7 3 0 83 14 43
2017 Not a person with a disability 46 39 7 6 2 0 0 85 8 697
2014 Person with a disability 34 36 8 12 9 0 0 71 21 46
2014 Not a person with a disability 46 40 8 5 1 0 0 86 6 767
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 38 16 5 11 0 0 68 16 43
2017 Not a person with a disability 39 40 11 5 3 1 0 80 9 697
2014 Person with a disability 26 35 19 14 4 0 2 62 19 46
2014 Not a person with a disability 39 33 15 7 5 0 1 73 12 769
2011 Person with a disability 30 32 14 18 6 0 0 62 24 48
2011 Not a person with a disability 34 37 13 8 7 1 0 72 15 770
2008 Person with a disability 19 40 11 15 11 0 4 61 27 53
2008 Not a person with a disability 34 32 15 11 7 0 1 67 18 762

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 26 16 11 5 2 0 67 16 43
2017 Not a person with a disability 47 36 8 4 3 2 1 85 7 694
2014 Person with a disability 35 38 15 8 2 2 0 74 11 46
2014 Not a person with a disability 44 32 12 5 3 3 1 79 8 769
2011 Person with a disability 46 19 17 8 8 3 0 67 16 48
2011 Not a person with a disability 42 30 14 7 4 2 1 74 11 770
2008 Person with a disability 32 28 19 7 9 2 2 63 17 53
2008 Not a person with a disability 42 32 12 7 4 2 0 76 12 762

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 44 31 7 11 7 0 0 75 18 43
2017 Not a person with a disability 43 37 8 6 4 1 1 81 10 697
2014 Person with a disability 32 40 12 9 4 3 0 74 13 46
2014 Not a person with a disability 44 31 11 8 4 1 0 77 12 768
2011 Person with a disability 33 25 19 7 13 3 0 59 21 47
2011 Not a person with a disability 38 36 10 10 6 1 0 74 16 770
2008 Person with a disability 29 30 11 14 12 0 3 61 27 52
2008 Not a person with a disability 39 35 11 10 5 0 0 74 15 762

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 83 17 0 0 0 0 0 100 0 43
2017 Not a person with a disability 79 17 2 2 0 0 0 96 2 693
2014 Person with a disability 77 17 6 0 0 0 0 94 0 46
2014 Not a person with a disability 83 13 2 1 0 0 1 97 2 767
2011 Person with a disability 78 11 10 0 0 0 0 90 0 48
2011 Not a person with a disability 80 16 1 1 1 0 0 96 2 769
2008 Person with a disability 70 22 0 6 2 0 0 92 8 53
2008 Not a person with a disability 83 11 2 2 1 0 1 95 3 762

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 56 25 7 0 2 7 3 90 3 43
2017 Not a person with a disability 52 26 6 4 3 5 4 85 8 695
2014 Person with a disability 60 16 8 0 4 6 5 86 5 46
2014 Not a person with a disability 52 21 7 5 6 4 6 81 11 769
2011 Person with a disability 46 23 9 5 13 4 0 72 18 48
2011 Not a person with a disability 50 28 7 5 6 3 3 82 11 770

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 56 23 5 9 7 0 0 79 16 43
2017 Not a person with a disability 56 30 7 4 3 0 0 86 7 696

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 63 17 0 9 9 2 0 81 19 43
2017 Not a person with a disability 57 26 9 3 2 2 0 85 6 697

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 28 10 7 6 0 0 77 13 43
2017 Not a person with a disability 51 32 9 5 3 0 0 83 8 696
2014 Person with a disability 45 31 12 4 8 0 0 75 12 46
2014 Not a person with a disability 49 29 10 7 4 0 1 79 11 768
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 24 40 12 6 3 6 10 76 10 155
2014 Person with a disability 0 47 24 12 9 8 0 51 23 11
2014 Not a person with a disability 26 37 17 7 2 4 6 71 10 146

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 35 12 6 10 16 0 67 19 43
2017 Not a person with a disability 25 36 17 7 7 8 0 66 15 697
2014 Person with a disability 10 24 14 17 18 18 0 40 42 46
2014 Not a person with a disability 16 35 19 12 6 12 1 58 21 769
2011 Person with a disability 12 17 16 13 32 10 0 32 50 49
2011 Not a person with a disability 11 22 23 15 16 13 0 37 36 768

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 36 12 14 7 5 0 65 23 43
2017 Not a person with a disability 22 35 20 11 7 5 0 61 19 697
2014 Person with a disability 6 19 15 25 29 4 3 26 58 46
2014 Not a person with a disability 16 31 22 16 9 6 0 50 27 769
2011 Person with a disability 15 19 17 10 37 2 0 35 48 49
2011 Not a person with a disability 9 19 19 18 31 3 0 29 51 768
2008 Person with a disability 15 19 7 21 35 2 0 35 57 53
2008 Not a person with a disability 16 30 19 18 14 3 0 48 32 763

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 40 11 7 12 12 0 66 22 43
2017 Not a person with a disability 16 32 22 13 8 9 1 53 22 696
2014 Person with a disability 3 13 18 20 28 15 3 20 58 46
2014 Not a person with a disability 11 26 24 18 10 10 0 42 31 768
2011 Person with a disability 11 12 16 14 40 9 0 25 58 49
2011 Not a person with a disability 5 20 18 22 28 6 0 27 53 772
2008 Person with a disability 7 15 14 22 35 6 0 24 61 53
2008 Not a person with a disability 7 28 24 22 15 6 0 36 39 762

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 35 16 7 14 7 0 60 23 43
2017 Not a person with a disability 20 30 21 11 9 9 0 56 22 696
2014 Person with a disability 9 19 17 16 25 15 0 33 47 46
2014 Not a person with a disability 20 28 19 14 10 9 0 53 25 769
2011 Person with a disability 9 14 13 19 34 11 0 25 60 49
2011 Not a person with a disability 8 20 17 19 26 10 0 31 50 771
2008 Person with a disability 17 12 13 16 34 8 0 31 55 53
2008 Not a person with a disability 11 31 22 15 13 8 0 46 30 762

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 11 41 26 3 12 7 0 57 16 43
2017 Not a person with a disability 16 38 19 14 8 5 0 57 23 694
2014 Person with a disability 4 23 16 19 27 11 0 31 51 46
2014 Not a person with a disability 13 36 20 16 11 4 0 50 28 766
2011 Person with a disability 7 18 13 22 31 9 0 27 59 49
2011 Not a person with a disability 8 24 18 23 25 3 0 33 49 769
2008 Person with a disability 13 18 9 30 25 5 0 33 58 52
2008 Not a person with a disability 11 37 19 20 11 3 0 49 32 762
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 60 7 10 2 5 0 80 13 43
2017 Not a person with a disability 30 47 13 5 3 1 0 78 9 692
2014 Person with a disability 11 32 27 12 18 0 0 43 30 46
2014 Not a person with a disability 23 41 18 9 6 2 0 66 16 769
2011 Person with a disability 17 26 19 11 27 0 0 43 38 49
2011 Not a person with a disability 13 31 16 15 23 1 0 45 38 770

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 40 7 4 2 4 0 86 7 43
2017 Not a person with a disability 38 44 10 3 1 4 0 86 4 692
2014 Person with a disability 38 33 10 5 4 7 3 79 10 46
2014 Not a person with a disability 36 41 13 3 1 6 0 82 4 768
2011 Person with a disability 25 46 14 6 7 0 2 73 13 49
2011 Not a person with a disability 26 36 17 8 6 6 0 67 15 770

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 32 12 7 19 9 0 59 28 43
2017 Not a person with a disability 27 39 13 10 5 6 1 70 16 695
2014 Person with a disability 19 35 10 6 15 12 3 63 25 46
2014 Not a person with a disability 29 37 15 8 5 5 1 70 14 768
2011 Person with a disability 17 30 17 8 18 10 0 52 29 49
2011 Not a person with a disability 23 35 14 10 8 7 2 65 20 770
2008 Person with a disability 22 19 18 14 21 5 2 43 37 52
2008 Not a person with a disability 29 33 13 13 7 4 2 65 21 761

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 28 27 7 12 2 7 50 21 42
2017 Not a person with a disability 16 36 18 12 6 11 1 59 20 695
2014 Person with a disability 24 21 20 9 17 2 7 49 29 46
2014 Not a person with a disability 22 34 20 9 6 8 1 61 17 768
2011 Person with a disability 12 24 17 20 11 15 2 43 36 49
2011 Not a person with a disability 9 29 24 15 10 10 2 44 29 768

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 29 19 2 24 12 0 49 29 42
2017 Not a person with a disability 17 24 20 12 11 13 4 49 28 695
2014 Person with a disability 2 7 11 24 31 22 3 12 73 46
2014 Not a person with a disability 12 22 20 17 12 14 2 40 35 767
2011 Person with a disability 5 23 18 12 28 13 2 33 46 49
2011 Not a person with a disability 9 19 19 17 17 17 3 35 42 768

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 41 7 2 4 2 2 86 7 43
2017 Not a person with a disability 49 37 7 4 1 2 1 88 5 697
2014 Person with a disability 48 32 6 7 4 2 0 82 11 46
2014 Not a person with a disability 53 30 8 5 2 1 1 85 7 768

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 63 26 5 5 2 0 0 88 7 43
2017 Not a person with a disability 65 27 4 2 0 1 1 94 2 697
2014 Person with a disability 62 23 4 3 2 3 4 90 5 46
2014 Not a person with a disability 64 26 4 2 0 2 2 94 2 769
2011 Person with a disability 53 29 14 0 2 2 0 84 2 48
2011 Not a person with a disability 58 26 8 4 1 1 2 87 4 770
2008 Person with a disability 54 31 5 6 0 2 2 89 6 52
2008 Not a person with a disability 60 25 8 2 1 1 2 88 4 760

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 46 11 19 7 2 0 62 27 43
2017 Not a person with a disability 24 37 17 11 8 3 0 62 20 697
2014 Person with a disability 12 23 16 19 22 7 2 39 44 46
2014 Not a person with a disability 21 34 18 11 9 5 2 59 22 767
2011 Person with a disability 10 18 29 23 19 2 0 28 43 48
2011 Not a person with a disability 16 34 18 15 16 2 1 50 32 769
2008 Person with a disability 16 15 26 19 24 0 0 31 42 52
2008 Not a person with a disability 15 36 19 17 11 2 0 52 29 761

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 5 18 16 23 28 7 2 26 56 43
2017 Not a person with a disability 13 26 18 19 17 3 3 42 39 697
2014 Person with a disability 8 12 18 10 46 2 4 21 60 46
2014 Not a person with a disability 14 23 19 15 19 4 5 41 38 768
2011 Person with a disability 5 15 17 17 39 5 2 21 60 47
2011 Not a person with a disability 10 23 18 20 25 2 2 34 47 770
2008 Person with a disability 10 9 20 20 40 0 0 19 61 52
2008 Not a person with a disability 11 26 17 21 21 2 2 38 44 761

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 44 19 11 10 3 2 58 22 43
2017 Not a person with a disability 19 45 19 7 5 4 1 67 12 695

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 58 10 2 9 0 0 79 11 43
2017 Not a person with a disability 33 41 15 4 2 5 1 78 6 696
2014 Person with a disability 28 24 13 13 11 8 2 59 27 46
2014 Not a person with a disability 33 38 16 4 2 7 0 76 6 769

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 54 10 5 7 2 0 78 12 42
2017 Not a person with a disability 32 48 13 3 2 2 0 82 5 697
2014 Person with a disability 23 38 17 9 6 7 0 66 17 46
2014 Not a person with a disability 34 40 16 4 2 4 0 77 6 768
2011 Person with a disability 19 22 26 13 17 2 0 42 32 48
2011 Not a person with a disability 19 33 19 11 11 6 0 56 23 770

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 36 7 7 6 0 0 79 14 42
2017 Not a person with a disability 45 42 7 3 3 0 0 87 6 697
2014 Person with a disability 22 41 22 6 8 0 0 63 15 46
2014 Not a person with a disability 41 40 12 4 2 0 0 82 6 767
2011 Person with a disability 26 29 16 10 19 0 0 55 29 49
2011 Not a person with a disability 23 35 18 11 11 2 0 59 23 772
2008 Person with a disability 17 24 17 19 24 0 0 41 42 53
2008 Not a person with a disability 31 39 16 8 5 0 0 71 13 762

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 37 15 9 9 0 0 67 18 43
2017 Not a person with a disability 35 40 14 5 5 1 0 76 10 696
2014 Person with a disability 7 21 32 19 15 6 0 30 36 46
2014 Not a person with a disability 23 36 22 11 6 1 0 60 18 769
2011 Person with a disability 15 16 17 13 37 2 0 32 51 49
2011 Not a person with a disability 15 26 23 17 17 2 0 42 35 770

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 47 7 15 6 0 0 72 21 43
2017 Not a person with a disability 34 40 14 6 4 1 0 75 11 696
2014 Person with a disability 7 25 25 18 19 6 0 34 39 46
2014 Not a person with a disability 23 39 21 11 5 1 0 62 16 769
2011 Person with a disability 12 19 22 14 31 2 0 32 46 49
2011 Not a person with a disability 15 30 18 16 20 1 0 46 36 770
2008 Person with a disability 17 20 12 20 26 6 0 39 49 53
2008 Not a person with a disability 22 38 18 15 7 0 0 60 22 763

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 26 11 7 7 7 2 72 16 43
2017 Not a person with a disability 39 31 13 9 5 3 1 73 14 694
2014 Person with a disability 16 16 15 27 20 7 0 34 50 46
2014 Not a person with a disability 30 29 17 10 9 4 1 62 20 767
2011 Person with a disability 15 27 13 17 20 9 0 46 40 49
2011 Not a person with a disability 22 26 17 12 14 7 1 53 28 771
2008 Person with a disability 15 19 21 11 28 4 0 36 42 52
2008 Not a person with a disability 25 31 16 13 9 5 1 60 23 763
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Person with a disability 19 50 32 43
2017 Not a person with a disability 18 47 35 697
2014 Person with a disability 38 27 35 46
2014 Not a person with a disability 26 42 32 769
2011 Person with a disability 26 39 35 49
2011 Not a person with a disability 27 39 34 772

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Not a person with a disability 23 19 31 4 20 4 128
2014 Person with a disability 28 11 33 5 9999 23 17
2014 Not a person with a disability 19 20 35 8 9999 19 198
2011 Person with a disability 24 6 52 10 9999 8 13
2011 Not a person with a disability 23 14 38 14 9999 11 211
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 32 68 43
2017 Not a person with a disability 14 86 696
2014 Person with a disability 28 72 46
2014 Not a person with a disability 14 86 768

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Person with a disability 63 14
2017 Not a person with a disability 46 96
2014 Person with a disability 66 11
2014 Not a person with a disability 51 107

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 49 14
2017 Not a person with a disability 61 96
2014 Person with a disability 53 11
2014 Not a person with a disability 56 107

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 96
2014 Not a person with a disability 7 107

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 14
2017 Not a person with a disability 0 96
2014 Person with a disability 0 11
2014 Not a person with a disability 0 107

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 96
2014 Person with a disability 0 11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 10 96
2014 Person with a disability 0 11
2014 Not a person with a disability 6 107

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 14
2014 Not a person with a disability 4 107

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Person with a disability 42 14
2017 Not a person with a disability 52 96
2014 Person with a disability 58 11
2014 Not a person with a disability 35 107

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 40 96
2014 Person with a disability 47 11
2014 Not a person with a disability 35 107

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Person with a disability 79 14
2017 Not a person with a disability 42 96
2014 Person with a disability 64 11
2014 Not a person with a disability 41 107

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Person with a disability 42 14
2017 Not a person with a disability 31 96
2014 Person with a disability 64 11
2014 Not a person with a disability 31 107

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Person with a disability 48 14
2017 Not a person with a disability 25 96
2014 Not a person with a disability 24 107

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Person with a disability 55 14
2017 Not a person with a disability 58 96
2014 Person with a disability 70 11
2014 Not a person with a disability 57 107

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 30 96
2014 Person with a disability 45 11
2014 Not a person with a disability 22 107

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 14
2014 Person with a disability 0 11
2014 Not a person with a disability 0 107

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 96
2014 Person with a disability 0 11
2014 Not a person with a disability 9 107

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 96
2014 Not a person with a disability 7 107

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Person with a disability 50 14
2017 Not a person with a disability 40 96
2014 Person with a disability 56 11
2014 Not a person with a disability 42 107

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 23 96
2014 Person with a disability 0 11
2014 Not a person with a disability 21 107

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 14
2017 Not a person with a disability 20 96
2014 Not a person with a disability 11 107

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 59 14
2017 Not a person with a disability 54 96
2014 Person with a disability 47 11
2014 Not a person with a disability 49 107

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 26 96
2014 Not a person with a disability 23 107

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 19 96
2014 Person with a disability 0 11
2014 Not a person with a disability 14 107

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 35 14
2017 Not a person with a disability 23 96
2014 Not a person with a disability 11 107

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 96
2014 Person with a disability 0 11
2014 Not a person with a disability 12 107

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 14
2017 Not a person with a disability 9 96
2014 Person with a disability 0 11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 14
2017 Not a person with a disability 11 96
2014 Not a person with a disability 13 107

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 96
2014 Not a person with a disability 14 107

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 34 14
2017 Not a person with a disability 26 96
2014 Not a person with a disability 28 107

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 12 88
2014 Person with a disability 0 11
2014 Not a person with a disability 14 103

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 88
2014 Not a person with a disability 29 103

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 12 88
2014 Person with a disability 0 11
2014 Not a person with a disability 7 103

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 14
2017 Not a person with a disability 6 88
2014 Person with a disability 0 11
2014 Not a person with a disability 10 103

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 16 88
2014 Person with a disability 0 11
2014 Not a person with a disability 14 103

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 14 88
2014 Person with a disability 0 11
2014 Not a person with a disability 18 103

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 14
2017 Not a person with a disability 13 88
2014 Not a person with a disability 15 103

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 88
2014 Person with a disability 0 11
2014 Not a person with a disability 12 103

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 88
2014 Not a person with a disability 14 103

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 42 14
2017 Not a person with a disability 22 88
2014 Not a person with a disability 23 103

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 15 88
2014 Person with a disability 0 11
2014 Not a person with a disability 16 103

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 64 14
2017 Not a person with a disability 40 88
2014 Person with a disability 47 11
2014 Not a person with a disability 42 103

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 88
2014 Person with a disability 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 41 14
2017 Not a person with a disability 52 88
2014 Person with a disability 47 11
2014 Not a person with a disability 51 103

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 14

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 88
2014 Not a person with a disability 11 103

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 100 0 14
2017 Not a person with a disability 91 9 96

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 7 16 21 9 11 24 11 36 32 43
2017 Not a person with a disability 13 16 18 6 5 32 9 50 19 697
2014 Person with a disability 5 16 23 8 17 20 10 30 37 46
2014 Not a person with a disability 13 15 19 7 3 35 9 49 17 769

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 10 44 14 4 12 10 7 64 19 42
2017 Not a person with a disability 23 32 18 5 4 17 2 67 11 696
2014 Person with a disability 9 22 19 12 17 19 2 39 37 46
2014 Not a person with a disability 20 29 21 7 2 19 1 62 12 769
2011 Person with a disability 19 23 21 8 16 13 0 49 28 49
2011 Not a person with a disability 20 35 20 7 5 12 0 63 14 770
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 68 4 7 2 7 2 85 10 43
2017 Not a person with a disability 24 50 11 7 1 1 6 80 8 696
2014 Person with a disability 25 49 14 2 7 2 0 76 9 46
2014 Not a person with a disability 19 51 14 6 3 2 5 75 10 767
2011 Person with a disability 23 50 19 2 4 0 2 75 6 49
2011 Not a person with a disability 19 57 12 5 3 2 3 80 8 770
2008 Person with a disability 32 43 11 8 6 0 0 75 13 53
2008 Not a person with a disability 24 45 14 8 3 2 4 74 12 762

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 21 25 7 9 19 12 41 23 43
2017 Not a person with a disability 10 22 20 6 4 27 11 51 17 693
2014 Person with a disability 4 15 30 15 12 17 7 25 35 46
2014 Not a person with a disability 7 20 25 7 4 28 9 43 18 767
2011 Person with a disability 7 24 22 8 14 25 2 41 30 49
2011 Not a person with a disability 6 22 23 11 6 25 7 41 25 770

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 35 12 6 2 9 0 78 9 43
2017 Not a person with a disability 39 37 8 2 0 8 6 88 2 693
2014 Person with a disability 30 32 18 2 0 15 2 76 3 46
2014 Not a person with a disability 34 34 13 3 1 10 5 80 5 767
2011 Person with a disability 24 35 6 12 4 17 2 73 19 49
2011 Not a person with a disability 36 38 9 3 2 9 3 84 6 770
2008 Person with a disability 36 24 24 7 4 4 0 63 12 53
2008 Not a person with a disability 34 34 13 3 1 11 4 81 4 763

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 30 16 4 5 14 0 71 10 43
2017 Not a person with a disability 29 35 12 4 2 13 6 79 6 690
2014 Person with a disability 8 28 29 7 4 19 4 47 15 46
2014 Not a person with a disability 23 32 17 4 2 16 5 70 8 767
2011 Person with a disability 18 28 17 8 11 17 2 56 23 49
2011 Not a person with a disability 21 33 14 7 5 16 3 68 15 770
2008 Person with a disability 17 23 14 12 21 13 0 46 38 52
2008 Not a person with a disability 30 35 13 7 3 8 4 74 11 762
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 16 84 43
2017 Not a person with a disability 5 95 695
2014 Person with a disability 18 82 46
2014 Not a person with a disability 5 95 768

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 34 32
2014 Not a person with a disability 40 37

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 79 32
2014 Not a person with a disability 92 37

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 32

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 32
2014 Not a person with a disability 0 37

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 20 32

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 15 32
2014 Not a person with a disability 27 36

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 34 32
2014 Not a person with a disability 14 36

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 32
2014 Not a person with a disability 0 36

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 28 32
2014 Not a person with a disability 20 36

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 32

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 32

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 32

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 34 32
2014 Not a person with a disability 43 36

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 38 32
2014 Not a person with a disability 28 37

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 19 32
2014 Not a person with a disability 20 37

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 32

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 43 32
2014 Not a person with a disability 50 37

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 21 30

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 30
2014 Not a person with a disability 0 35

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 24 30
2014 Not a person with a disability 27 35

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 44 30
2014 Not a person with a disability 36 35

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 30
2014 Not a person with a disability 0 35

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 49 30
2014 Not a person with a disability 63 35

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 30

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 16 30

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 90 10 32

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 10 17 23 2 9 34 5 43 19 42
2017 Not a person with a disability 12 17 18 2 2 39 10 57 7 696
2014 Person with a disability 4 9 23 6 10 32 16 25 31 46
2014 Not a person with a disability 12 16 20 2 2 42 6 54 6 768

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 36 18 5 9 17 2 60 17 42
2017 Not a person with a disability 22 34 17 3 2 20 3 73 6 696
2014 Person with a disability 6 22 20 6 12 29 4 42 27 46
2014 Not a person with a disability 21 27 21 3 1 25 1 65 6 768
2011 Person with a disability 20 19 23 7 12 19 0 48 23 48
2011 Not a person with a disability 23 36 18 5 2 17 0 71 7 769
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 22 15 10 15 0 3 60 25 41
2017 Not a person with a disability 24 26 22 14 11 0 3 52 26 694

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 25 24 23 19 3 0 34 42 43
2017 Not a person with a disability 19 30 29 13 7 0 1 50 21 697

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 31 23 7 16 3 0 53 23 43
2017 Not a person with a disability 30 30 22 12 4 1 2 61 16 690

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 16 24 11 32 5 0 30 46 43
2017 Not a person with a disability 21 25 25 14 13 0 2 47 27 696

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 11 7 11 4 7 17 70 21 43
2017 Not a person with a disability 52 19 9 3 2 1 14 84 6 693

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 30 14 19 13 0 2 53 33 43
2017 Not a person with a disability 37 29 20 8 5 0 1 67 13 696

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 50 22 2 6 0 0 70 9 43
2017 Not a person with a disability 28 34 21 11 3 1 2 64 15 695

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 19 30 14 11 0 0 46 25 43
2017 Not a person with a disability 26 30 26 11 5 1 2 57 16 696

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 32 18 16 11 0 0 54 28 43
2017 Not a person with a disability 32 31 20 9 4 1 2 65 14 695

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 37 18 12 5 2 0 65 17 43
2017 Not a person with a disability 37 31 19 6 3 1 3 71 10 696

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 28 9 9 2 2 2 78 12 43
2017 Not a person with a disability 60 22 10 4 3 0 1 83 7 697

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 59 17 4 9 7 2 2 79 16 43
2017 Not a person with a disability 77 8 5 3 2 1 4 90 5 695

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 29 20 2 4 2 0 73 7 43
2017 Not a person with a disability 56 27 8 5 2 0 3 85 7 696

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 52 21 4 9 9 2 2 77 19 43
2017 Not a person with a disability 66 15 8 5 3 0 3 83 9 694

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 59 4 4 7 0 2 23 85 9 43
2017 Not a person with a disability 58 11 3 2 1 0 24 92 4 695

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 58 14 16 0 0 3 10 82 0 42
2017 Not a person with a disability 65 19 5 2 1 1 7 91 4 694

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 12 5 5 16 7 10 70 25 43
2017 Not a person with a disability 64 13 8 4 5 1 5 82 10 697

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 30 30 2 11 2 7 52 15 43
2017 Not a person with a disability 50 30 12 4 1 0 3 82 5 694

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 10 28 33 23 5 3 0 38 28 43
2017 Not a person with a disability 14 37 34 11 4 1 0 51 15 697

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 5 28 43 20 5 0 0 24 32 42
2017 Not a person with a disability 5 15 37 28 14 0 1 42 20 696

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 2 49 23 7 16 2 0 53 24 43
2017 Not a person with a disability 15 38 22 10 6 9 0 59 17 695

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 10 52 12 11 16 0 0 61 27 43
2017 Not a person with a disability 18 41 20 11 6 4 0 62 17 695
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 53 47 43
2017 Not a person with a disability 12 88 694
2014 Person with a disability 54 46 46
2014 Not a person with a disability 8 92 769

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 87 13 23
2017 Not a person with a disability 82 18 86
2014 Person with a disability 96 4 24
2014 Not a person with a disability 79 21 62

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 50 35 0 10 5 0 0 86 14 20
2017 Not a person with a disability 49 40 2 2 3 0 5 94 5 71
2014 Person with a disability 49 38 0 4 10 0 0 87 13 23
2014 Not a person with a disability 59 26 8 4 0 2 0 87 4 49
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 44 21 16 7 2 7 2 49 51 43
2017 Not a person with a disability 38 24 18 11 6 3 0 40 60 696

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 31 20
2017 Not a person with a disability 22 405

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 26 20
2017 Not a person with a disability 26 405

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 34 20
2017 Not a person with a disability 14 405

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 30 20
2017 Not a person with a disability 53 405

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Person with a disability 5 20
2017 Not a person with a disability 6 405

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 35 20
2017 Not a person with a disability 37 405

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Person with a disability 0 53 10 20 0 16 19
2017 Not a person with a disability 9 56 17 8 2 8 390

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 24 16 5 26 5 0 50 33 20
2017 Not a person with a disability 16 26 13 18 15 2 11 48 37 407

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 0 11 15 16 15 5 38 19 55 20
2017 Not a person with a disability 6 12 14 12 19 5 33 29 49 407
Date modified: