2017 Public Service Employee Survey Results for Library and Archives Canada by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 47 8 0 3 0 0 89 3 24
2017 Non-Aboriginal 40 46 4 7 3 0 0 85 11 711
2014 Aboriginal 29 43 13 15 0 0 0 72 15 33
2014 Non-Aboriginal 33 48 6 10 3 0 0 81 13 783
2011 Aboriginal 37 30 15 8 10 0 0 66 19 27
2011 Non-Aboriginal 30 45 6 14 6 0 0 75 19 791
2008 Aboriginal 44 27 8 14 8 0 0 71 21 26
2008 Non-Aboriginal 34 48 4 10 4 0 0 81 15 788

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 66 25 9 0 0 0 0 91 0 24
2017 Non-Aboriginal 63 30 3 3 1 0 1 94 4 712
2014 Aboriginal 47 33 14 0 6 0 0 80 6 33
2014 Non-Aboriginal 60 30 4 4 1 0 0 91 5 782
2011 Aboriginal 60 15 0 21 4 0 0 75 25 27
2011 Non-Aboriginal 60 28 5 5 1 0 1 90 6 791
2008 Aboriginal 67 26 0 7 0 0 0 93 7 26
2008 Non-Aboriginal 60 27 6 5 1 0 1 88 6 788

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 55 29 5 7 5 0 0 84 12 24
2017 Non-Aboriginal 54 31 6 6 2 0 0 85 8 714
2014 Aboriginal 52 32 9 7 0 0 0 84 7 33
2014 Non-Aboriginal 53 30 8 7 2 0 0 83 9 783
2011 Aboriginal 51 33 8 0 7 0 0 85 7 27
2011 Non-Aboriginal 51 31 6 8 3 0 0 83 11 790
2008 Aboriginal 43 34 7 8 8 0 0 77 16 26
2008 Non-Aboriginal 49 29 8 10 4 0 1 78 14 788

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 45 43 5 5 3 0 0 88 8 24
2017 Non-Aboriginal 47 37 7 6 2 0 0 85 9 712
2014 Aboriginal 30 52 6 12 0 0 0 82 12 33
2014 Non-Aboriginal 44 40 7 6 3 0 0 84 9 782
2011 Aboriginal 34 44 12 7 3 0 0 79 10 27
2011 Non-Aboriginal 43 39 8 7 3 0 0 82 10 788

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 37 34 5 8 17 0 0 71 24 24
2017 Non-Aboriginal 32 43 11 10 3 0 1 76 13 712
2014 Aboriginal 27 45 14 13 0 0 0 72 13 33
2014 Non-Aboriginal 29 42 12 13 4 0 1 71 18 783
2011 Aboriginal 37 22 22 9 11 0 0 59 20 25
2011 Non-Aboriginal 23 43 14 13 6 0 1 67 19 790
2008 Aboriginal 27 42 17 14 0 0 0 69 14 26
2008 Non-Aboriginal 26 43 14 10 5 1 1 70 15 791

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 41 28 18 5 8 0 0 69 13 24
2017 Non-Aboriginal 48 37 9 4 1 0 0 85 5 713
2014 Aboriginal 33 28 24 6 8 0 0 62 14 33
2014 Non-Aboriginal 42 38 10 5 5 0 0 80 10 783
2011 Aboriginal 35 30 24 7 0 0 4 68 7 27
2011 Non-Aboriginal 41 39 9 6 4 0 0 80 11 788
2008 Aboriginal 49 28 12 8 4 0 0 76 12 26
2008 Non-Aboriginal 44 37 10 5 4 0 0 81 9 791

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 34 13 11 0 0 0 75 11 24
2017 Non-Aboriginal 52 36 5 4 2 0 0 89 6 712
2014 Aboriginal 36 31 10 19 4 0 0 67 23 33
2014 Non-Aboriginal 45 38 7 5 4 0 0 84 9 783
2011 Aboriginal 39 40 0 16 0 0 5 83 17 25
2011 Non-Aboriginal 44 42 6 4 3 0 0 86 7 791
2008 Aboriginal 45 39 12 0 4 0 0 84 4 26
2008 Non-Aboriginal 46 40 8 3 3 0 0 86 6 790

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 45 26 7 17 0 0 4 74 18 24
2017 Non-Aboriginal 47 41 7 4 1 0 0 88 5 712
2014 Aboriginal 28 54 15 3 0 0 0 82 3 33
2014 Non-Aboriginal 44 40 10 4 2 0 0 84 6 783

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 49 21 17 5 4 4 0 73 9 24
2017 Non-Aboriginal 47 33 9 5 3 0 1 82 9 713
2014 Aboriginal 24 32 21 16 6 0 0 56 22 33
2014 Non-Aboriginal 39 35 13 6 4 1 1 75 11 782
2011 Aboriginal 37 33 11 8 8 0 3 72 16 27
2011 Non-Aboriginal 36 36 13 9 5 1 1 73 14 792

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 32 21 13 9 16 5 4 59 27 24
2017 Non-Aboriginal 25 25 14 6 8 4 19 64 18 712
2014 Aboriginal 20 24 24 4 9 0 19 55 16 33
2014 Non-Aboriginal 23 19 14 9 8 4 21 57 24 782
2011 Aboriginal 22 26 13 11 18 4 7 53 32 27
2011 Non-Aboriginal 24 19 13 8 12 3 20 57 26 792
2008 Aboriginal 32 27 11 15 4 0 11 66 22 26
2008 Non-Aboriginal 29 22 11 10 10 3 15 62 24 790

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 32 17 14 7 0 0 62 21 24
2017 Non-Aboriginal 40 44 8 5 2 0 0 84 7 714
2014 Aboriginal 24 37 22 7 10 0 0 61 17 33
2014 Non-Aboriginal 32 45 13 7 4 0 0 77 11 782
2011 Aboriginal 35 30 10 13 11 0 0 66 24 27
2011 Non-Aboriginal 28 42 13 9 7 0 0 71 16 790
2008 Aboriginal 47 25 20 0 8 0 0 72 8 26
2008 Non-Aboriginal 38 40 11 7 4 0 0 78 11 786

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 35 24 17 8 16 0 0 58 24 24
2017 Non-Aboriginal 28 38 16 10 7 1 0 66 18 713
2014 Aboriginal 27 24 16 18 16 0 0 50 34 33
2014 Non-Aboriginal 25 38 17 12 7 1 0 63 19 783
2011 Aboriginal 26 24 19 12 19 0 0 50 31 27
2011 Non-Aboriginal 19 38 15 16 12 0 0 57 28 792

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 46 16 8 9 0 0 67 17 24
2017 Non-Aboriginal 32 47 11 7 3 0 0 79 10 713

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 36 4 5 9 0 0 82 13 24
2017 Non-Aboriginal 44 40 9 4 2 1 0 85 6 714
2014 Aboriginal 36 39 15 6 3 0 0 75 9 33
2014 Non-Aboriginal 41 43 9 4 2 1 0 85 6 783
2011 Aboriginal 36 40 8 8 3 4 0 79 12 27
2011 Non-Aboriginal 29 39 14 9 7 1 0 69 17 790
2008 Aboriginal 36 36 20 4 4 0 0 72 8 26
2008 Non-Aboriginal 45 36 10 5 3 1 0 82 8 790

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 24 26 5 16 0 0 54 21 24
2017 Non-Aboriginal 33 36 14 9 7 0 0 70 16 713

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 51 24 9 13 3 0 0 75 16 24
2017 Non-Aboriginal 54 35 7 2 1 0 0 89 3 713
2014 Aboriginal 62 21 13 0 4 0 0 83 4 33
2014 Non-Aboriginal 57 32 7 2 1 0 0 90 3 781
2011 Aboriginal 54 30 11 0 0 0 4 88 0 27
2011 Non-Aboriginal 52 33 9 4 1 0 0 85 5 791

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 34 40 13 5 8 0 0 74 13 24
2017 Non-Aboriginal 31 43 12 8 5 0 0 75 13 712
2014 Aboriginal 18 36 24 16 6 0 0 54 22 33
2014 Non-Aboriginal 22 43 14 13 6 0 1 66 19 782
2011 Aboriginal 30 25 18 20 8 0 0 55 27 27
2011 Non-Aboriginal 22 39 16 13 10 1 0 61 23 792

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 37 37 9 5 13 0 0 74 17 24
2017 Non-Aboriginal 35 40 14 4 6 0 1 75 11 711
2014 Aboriginal 30 24 16 20 9 0 0 54 29 32
2014 Non-Aboriginal 30 37 17 9 5 0 1 68 14 782

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 7 21 17 8 0 0 54 25 24
2017 Non-Aboriginal 31 45 12 7 4 1 1 77 10 712
2014 Aboriginal 18 41 13 19 9 0 0 59 28 33
2014 Non-Aboriginal 29 40 17 9 4 1 1 70 14 783
2011 Aboriginal 27 39 15 16 4 0 0 65 20 27
2011 Non-Aboriginal 28 41 14 11 5 1 1 70 17 788

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 20 21 9 0 3 0 69 9 24
2017 Non-Aboriginal 43 42 9 4 1 0 0 85 6 712
2014 Aboriginal 36 32 19 3 10 0 0 68 13 33
2014 Non-Aboriginal 43 38 11 5 2 0 0 81 7 782
2011 Aboriginal 42 33 4 13 3 0 4 79 17 27
2011 Non-Aboriginal 35 44 9 8 4 0 0 79 11 791
2008 Aboriginal 46 30 12 13 0 0 0 76 13 26
2008 Non-Aboriginal 42 42 7 5 3 0 0 84 8 791

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 58 29 9 0 4 0 0 87 4 24
2017 Non-Aboriginal 47 34 10 4 3 0 1 83 7 713
2014 Aboriginal 53 20 12 9 3 0 4 75 13 33
2014 Non-Aboriginal 43 35 14 4 2 0 1 80 7 783
2011 Aboriginal 39 29 14 4 3 0 11 76 8 27
2011 Non-Aboriginal 35 32 18 8 4 0 2 69 13 790
2008 Aboriginal 37 22 26 11 0 4 0 61 12 26
2008 Non-Aboriginal 25 34 22 12 6 0 1 59 19 788

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 13 37 25 12 9 5 0 22 52 24
2017 Non-Aboriginal 7 21 38 21 10 2 2 32 28 712
2014 Aboriginal 21 30 27 11 7 0 3 19 53 33
2014 Non-Aboriginal 12 27 34 15 8 1 3 24 41 783
2011 Aboriginal 26 37 19 7 5 4 3 12 68 27
2011 Non-Aboriginal 28 31 25 9 5 1 2 14 60 788
2008 Aboriginal 15 43 25 8 0 4 4 9 64 26
2008 Non-Aboriginal 11 32 34 14 6 1 2 21 44 790

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 8 25 38 11 4 13 0 18 38 24
2017 Non-Aboriginal 7 13 32 27 15 4 2 45 21 711
2014 Aboriginal 22 25 37 6 4 3 3 10 50 33
2014 Non-Aboriginal 15 25 33 13 8 3 3 23 43 781
2011 Aboriginal 39 15 14 12 12 4 4 26 59 26
2011 Non-Aboriginal 30 25 26 9 6 2 1 16 57 789
2008 Aboriginal 20 24 36 12 4 0 5 17 46 25
2008 Non-Aboriginal 14 24 32 16 10 2 2 27 40 786

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 12 29 29 16 4 9 0 23 45 24
2017 Non-Aboriginal 12 19 33 17 12 3 5 31 33 709
2014 Aboriginal 29 24 27 6 7 3 3 14 57 33
2014 Non-Aboriginal 22 27 22 12 9 3 5 22 54 781
2011 Aboriginal 29 15 29 15 12 0 0 27 44 27
2011 Non-Aboriginal 24 24 26 12 7 4 4 20 52 789
2008 Aboriginal 15 21 37 12 4 3 8 18 40 26
2008 Non-Aboriginal 15 24 28 17 8 4 4 27 43 789

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 11 26 25 29 4 5 0 35 39 24
2017 Non-Aboriginal 5 13 30 30 19 1 3 50 18 704
2014 Aboriginal 9 24 34 20 6 4 3 29 35 33
2014 Non-Aboriginal 7 15 31 25 15 2 4 42 24 778
2011 Aboriginal 26 7 17 38 8 0 4 48 35 27
2011 Non-Aboriginal 13 17 33 19 11 2 5 33 32 786
2008 Aboriginal 4 25 34 24 0 4 8 28 34 26
2008 Non-Aboriginal 7 20 34 25 9 1 3 36 28 788

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 24 26 20 16 9 5 0 26 53 24
2017 Non-Aboriginal 15 18 33 16 13 2 4 31 35 710
2014 Aboriginal 25 29 15 17 6 4 3 25 58 33
2014 Non-Aboriginal 18 25 28 13 10 1 4 25 46 782
2011 Aboriginal 37 15 17 15 8 3 4 25 57 27
2011 Non-Aboriginal 26 26 24 12 7 1 3 20 55 790
2008 Aboriginal 22 20 41 7 0 0 9 8 47 26
2008 Non-Aboriginal 21 32 24 13 7 1 3 21 54 789

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 17 24 20 4 13 0 28 45 24
2017 Non-Aboriginal 6 15 27 28 16 4 4 48 23 712
2014 Aboriginal 6 27 14 24 16 6 6 46 38 33
2014 Non-Aboriginal 11 17 28 22 12 4 6 38 30 781
2011 Aboriginal 16 21 8 29 19 4 3 51 40 27
2011 Non-Aboriginal 13 20 27 19 12 4 6 34 36 787
2008 Aboriginal 20 27 24 10 7 4 8 20 53 26
2008 Non-Aboriginal 15 24 30 16 10 3 3 28 41 788

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 21 21 21 24 4 8 0 31 46 24
2017 Non-Aboriginal 10 19 38 17 9 4 3 29 31 711
2014 Aboriginal 24 17 33 10 10 3 3 21 44 33
2014 Non-Aboriginal 17 22 30 13 10 4 4 25 43 782
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 54 42 0 4 0 0 0 96 4 24
2017 Non-Aboriginal 61 27 4 5 2 0 1 89 7 714
2014 Aboriginal 64 14 10 3 9 0 0 78 12 33
2014 Non-Aboriginal 65 23 4 5 1 0 1 89 6 782
2011 Aboriginal 54 22 16 0 8 0 0 76 8 27
2011 Non-Aboriginal 61 26 4 4 3 0 1 88 7 788
2008 Aboriginal 58 31 8 4 0 0 0 89 4 26
2008 Non-Aboriginal 63 21 5 7 3 0 1 85 10 791

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 33 17 16 8 13 4 8 57 24 24
2017 Non-Aboriginal 24 34 16 7 6 7 5 66 16 714
2014 Aboriginal 24 30 10 19 10 0 6 58 32 32
2014 Non-Aboriginal 31 31 14 7 6 5 5 70 15 781

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 37 33 5 4 18 4 0 73 22 24
2017 Non-Aboriginal 46 33 9 6 5 1 0 80 11 714
2014 Aboriginal 41 19 12 9 19 0 0 60 28 33
2014 Non-Aboriginal 47 30 8 8 5 1 0 78 14 782

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 24 13 13 4 4 0 69 18 24
2017 Non-Aboriginal 33 42 11 8 4 1 1 77 12 714
2014 Aboriginal 33 33 15 12 3 3 0 69 16 33
2014 Non-Aboriginal 34 38 13 10 3 2 1 74 13 782
2011 Aboriginal 46 24 8 9 9 4 0 73 19 26
2011 Non-Aboriginal 32 38 12 10 5 2 1 72 16 791
2008 Aboriginal 33 34 16 8 8 0 0 68 16 26
2008 Non-Aboriginal 33 38 12 9 6 1 1 73 15 791

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 37 21 16 18 0 8 0 63 19 24
2017 Non-Aboriginal 30 31 13 9 7 10 0 68 17 712
2014 Aboriginal 27 23 20 15 9 6 0 53 26 33
2014 Non-Aboriginal 29 29 14 11 6 10 1 65 19 782
2011 Aboriginal 37 27 4 16 8 8 0 69 26 27
2011 Non-Aboriginal 28 29 14 12 7 8 1 64 21 791
2008 Aboriginal 34 33 8 8 13 4 0 70 21 26
2008 Non-Aboriginal 33 28 14 10 7 7 1 66 19 791

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 25 21 16 13 4 21 0 58 22 24
2017 Non-Aboriginal 11 23 18 12 8 22 5 47 28 714
2014 Aboriginal 19 17 24 15 12 13 0 41 32 33
2014 Non-Aboriginal 12 23 18 16 9 18 4 45 32 782

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 24 13 13 4 0 0 70 17 24
2017 Non-Aboriginal 46 39 7 5 3 0 0 85 8 714
2014 Aboriginal 28 53 6 6 6 0 0 81 12 33
2014 Non-Aboriginal 46 39 8 5 2 0 0 85 7 781
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 26 12 12 8 0 0 68 20 24
2017 Non-Aboriginal 39 40 12 5 4 1 0 80 9 714
2014 Aboriginal 36 24 16 9 13 3 0 61 23 33
2014 Non-Aboriginal 38 34 15 8 4 0 1 73 12 783
2011 Aboriginal 37 38 10 7 9 0 0 74 16 27
2011 Non-Aboriginal 34 37 14 9 7 1 0 71 16 789
2008 Aboriginal 31 37 29 0 4 0 0 68 4 26
2008 Non-Aboriginal 33 32 14 12 7 0 1 66 19 790

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 25 13 12 4 0 0 71 16 24
2017 Non-Aboriginal 47 35 8 4 3 2 1 84 7 711
2014 Aboriginal 42 26 11 7 10 4 0 70 18 33
2014 Non-Aboriginal 44 33 12 5 3 3 1 79 8 783
2011 Aboriginal 47 18 16 7 13 0 0 65 19 27
2011 Non-Aboriginal 42 29 14 7 4 2 1 74 11 789
2008 Aboriginal 38 30 21 4 4 4 0 70 9 26
2008 Non-Aboriginal 41 32 12 8 4 2 0 75 12 790

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 37 39 5 11 8 0 0 76 19 24
2017 Non-Aboriginal 43 37 8 6 4 1 1 81 11 714
2014 Aboriginal 24 34 22 6 10 4 0 61 17 33
2014 Non-Aboriginal 45 32 10 8 4 1 0 77 12 782
2011 Aboriginal 51 23 7 11 8 0 0 74 19 27
2011 Non-Aboriginal 37 35 11 10 6 1 0 73 16 788
2008 Aboriginal 30 42 21 0 4 4 0 74 4 26
2008 Non-Aboriginal 38 35 11 10 6 0 1 73 16 790

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 77 19 4 0 0 0 0 96 0 23
2017 Non-Aboriginal 79 17 2 2 0 0 0 96 2 711
2014 Aboriginal 72 21 0 6 0 0 0 94 6 33
2014 Non-Aboriginal 83 13 2 1 0 0 1 97 1 781
2011 Aboriginal 74 14 8 4 0 0 0 89 4 27
2011 Non-Aboriginal 80 15 2 1 1 0 0 96 2 788
2008 Aboriginal 88 12 0 0 0 0 0 100 0 26
2008 Non-Aboriginal 82 12 2 2 1 0 1 95 4 790

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 55 12 12 0 9 12 0 76 10 24
2017 Non-Aboriginal 52 26 6 4 3 5 4 86 8 712
2014 Aboriginal 38 26 6 3 17 3 7 71 23 33
2014 Non-Aboriginal 53 21 7 4 5 4 6 81 11 783
2011 Aboriginal 45 36 4 4 4 4 3 87 9 27
2011 Non-Aboriginal 49 27 7 5 6 3 3 81 12 789

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 67 4 13 8 4 4 0 74 13 24
2017 Non-Aboriginal 55 30 7 4 3 0 0 86 7 713

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 63 9 12 12 0 4 0 75 13 24
2017 Non-Aboriginal 57 26 8 3 3 2 0 85 6 714

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 59 17 8 5 12 0 0 75 16 24
2017 Non-Aboriginal 51 32 9 5 3 0 0 83 8 713
2014 Aboriginal 48 22 4 10 17 0 0 70 27 32
2014 Non-Aboriginal 49 30 10 7 4 0 1 79 10 783
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 23 40 12 6 3 6 10 75 11 157
2014 Non-Aboriginal 24 37 18 7 3 4 6 68 11 153

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 28 21 3 13 4 0 61 17 24
2017 Non-Aboriginal 24 36 17 7 7 9 0 66 15 714
2014 Aboriginal 18 27 22 12 12 6 3 50 27 33
2014 Non-Aboriginal 16 34 19 12 6 12 0 57 22 783
2011 Aboriginal 16 26 21 12 17 8 0 45 32 27
2011 Non-Aboriginal 10 21 23 15 17 13 0 36 37 788

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 29 33 8 17 8 4 0 65 27 24
2017 Non-Aboriginal 22 35 20 11 7 5 0 61 19 714
2014 Aboriginal 9 30 26 18 15 3 0 40 34 33
2014 Non-Aboriginal 15 31 21 16 10 6 0 49 28 783
2011 Aboriginal 26 16 11 16 28 3 0 43 46 27
2011 Non-Aboriginal 9 19 19 18 32 3 0 29 51 788
2008 Aboriginal 13 25 21 19 15 4 4 41 37 26
2008 Non-Aboriginal 16 29 19 18 15 3 0 47 34 791

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 25 32 13 21 5 4 0 60 26 24
2017 Non-Aboriginal 16 32 22 12 8 9 1 54 22 713
2014 Aboriginal 9 26 26 21 12 6 0 37 35 33
2014 Non-Aboriginal 11 26 23 18 12 10 0 41 33 782
2011 Aboriginal 18 11 23 23 21 4 0 31 46 27
2011 Non-Aboriginal 5 20 18 21 29 6 0 27 54 792
2008 Aboriginal 9 18 31 23 11 8 0 30 36 26
2008 Non-Aboriginal 7 27 23 22 16 6 0 35 40 790

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 20 24 22 8 4 0 44 31 24
2017 Non-Aboriginal 20 31 20 10 9 9 0 56 22 713
2014 Aboriginal 14 14 29 24 9 9 0 31 36 33
2014 Non-Aboriginal 20 28 19 13 10 10 0 53 26 783
2011 Aboriginal 18 7 19 34 21 0 0 25 55 27
2011 Non-Aboriginal 7 20 17 19 27 10 0 31 51 791
2008 Aboriginal 12 26 16 30 8 8 0 42 41 26
2008 Non-Aboriginal 12 30 21 14 15 8 0 45 32 790

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 21 23 34 17 4 0 0 44 21 24
2017 Non-Aboriginal 16 38 19 13 9 5 0 57 23 711
2014 Aboriginal 8 34 15 21 18 3 0 44 40 33
2014 Non-Aboriginal 13 35 20 16 12 4 0 49 29 780
2011 Aboriginal 15 14 34 7 25 5 0 30 34 27
2011 Non-Aboriginal 7 24 17 23 25 3 0 33 50 789
2008 Aboriginal 4 21 36 15 15 4 4 28 32 26
2008 Non-Aboriginal 11 36 17 21 12 3 0 48 34 790
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 35 44 13 4 5 0 0 78 9 23
2017 Non-Aboriginal 29 48 12 6 3 2 0 78 9 710
2014 Aboriginal 25 35 19 14 6 0 0 60 20 33
2014 Non-Aboriginal 22 41 18 9 7 2 0 65 17 783
2011 Aboriginal 22 20 18 18 22 0 0 42 40 27
2011 Non-Aboriginal 13 31 16 15 23 1 0 45 38 790

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 49 29 22 0 0 0 0 78 0 23
2017 Non-Aboriginal 38 45 9 3 1 4 0 86 4 710
2014 Aboriginal 35 34 22 0 6 3 0 71 6 33
2014 Non-Aboriginal 36 41 13 3 1 6 0 82 4 782
2011 Aboriginal 39 31 16 10 0 4 0 73 11 27
2011 Non-Aboriginal 26 37 17 8 6 5 1 67 15 790

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 39 28 4 12 13 4 0 69 26 24
2017 Non-Aboriginal 26 39 13 10 5 6 1 70 16 712
2014 Aboriginal 21 44 19 3 13 0 0 65 16 33
2014 Non-Aboriginal 29 37 15 8 6 5 1 70 15 782
2011 Aboriginal 34 26 12 18 8 3 0 62 26 27
2011 Non-Aboriginal 22 35 14 10 9 8 2 64 21 790
2008 Aboriginal 28 28 11 13 8 8 4 64 24 26
2008 Non-Aboriginal 29 32 13 13 8 4 2 64 22 789

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 39 23 16 12 5 4 0 65 18 24
2017 Non-Aboriginal 15 36 19 12 6 11 1 58 21 711
2014 Aboriginal 26 22 26 4 9 12 0 55 15 33
2014 Non-Aboriginal 22 34 20 10 7 7 1 61 18 782
2011 Aboriginal 12 23 37 10 4 11 3 40 17 27
2011 Non-Aboriginal 9 29 23 16 11 11 2 43 30 788

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 35 11 16 12 17 8 0 50 32 24
2017 Non-Aboriginal 16 24 20 12 12 13 4 49 28 711
2014 Aboriginal 21 13 14 25 22 6 0 36 50 33
2014 Non-Aboriginal 11 21 20 17 13 15 3 39 37 781
2011 Aboriginal 13 18 21 12 23 11 3 35 40 27
2011 Non-Aboriginal 9 19 18 17 18 17 3 34 43 788

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 63 37 0 0 0 0 0 100 0 24
2017 Non-Aboriginal 48 37 7 4 1 2 1 88 5 714
2014 Aboriginal 54 23 6 3 10 0 4 80 13 33
2014 Non-Aboriginal 53 30 8 5 2 1 1 85 7 782

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 71 17 8 4 0 0 0 88 4 24
2017 Non-Aboriginal 65 27 4 2 0 1 1 94 2 714
2014 Aboriginal 58 36 6 0 0 0 0 94 0 33
2014 Non-Aboriginal 64 25 4 2 0 2 2 93 2 783
2011 Aboriginal 60 16 13 4 0 7 0 82 4 25
2011 Non-Aboriginal 57 27 8 3 1 1 2 87 4 791
2008 Aboriginal 62 19 15 0 0 0 4 84 0 26
2008 Non-Aboriginal 60 26 8 2 1 1 2 88 4 788

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 33 24 9 4 0 0 63 13 24
2017 Non-Aboriginal 23 37 17 12 8 3 0 62 21 714
2014 Aboriginal 26 25 17 18 9 4 0 54 29 33
2014 Non-Aboriginal 20 34 18 11 10 5 2 58 23 781
2011 Aboriginal 21 29 14 13 23 0 0 50 36 25
2011 Non-Aboriginal 15 33 18 16 16 2 1 49 33 790
2008 Aboriginal 9 37 19 15 12 4 4 50 30 26
2008 Non-Aboriginal 15 34 19 17 12 2 0 51 30 789

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 16 13 18 19 4 0 48 38 24
2017 Non-Aboriginal 12 26 18 19 18 3 3 41 40 714
2014 Aboriginal 16 14 14 13 37 3 3 32 54 33
2014 Non-Aboriginal 14 23 19 15 20 4 5 40 39 782
2011 Aboriginal 13 27 19 4 38 0 0 39 42 25
2011 Non-Aboriginal 10 22 18 20 26 2 2 33 48 790
2008 Aboriginal 9 11 11 26 34 4 4 22 66 26
2008 Non-Aboriginal 11 25 18 21 22 2 1 38 44 789

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 33 13 12 9 4 0 65 22 24
2017 Non-Aboriginal 19 45 20 7 5 4 1 67 13 712

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 39 26 13 8 5 4 5 71 14 24
2017 Non-Aboriginal 32 42 15 4 2 5 0 79 6 713
2014 Aboriginal 35 30 20 6 9 0 0 65 15 33
2014 Non-Aboriginal 32 38 16 4 2 8 0 76 7 783

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 34 31 17 4 5 4 5 72 9 24
2017 Non-Aboriginal 31 49 12 3 2 2 0 82 5 713
2014 Aboriginal 33 37 18 0 9 3 0 72 9 33
2014 Non-Aboriginal 33 40 16 4 2 4 0 77 7 782
2011 Aboriginal 27 34 11 15 10 3 0 63 26 27
2011 Non-Aboriginal 19 32 20 11 11 6 0 55 24 789

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 29 17 0 12 0 0 71 12 24
2017 Non-Aboriginal 45 42 7 3 3 0 0 87 6 713
2014 Aboriginal 27 45 16 9 3 0 0 72 12 33
2014 Non-Aboriginal 41 40 12 4 3 0 0 81 7 781
2011 Aboriginal 30 32 8 16 14 0 0 63 30 27
2011 Non-Aboriginal 23 35 18 11 12 2 0 59 23 792
2008 Aboriginal 28 34 19 12 8 0 0 62 19 26
2008 Non-Aboriginal 31 38 16 9 6 1 0 69 15 790

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 17 21 4 12 0 0 63 16 24
2017 Non-Aboriginal 34 41 14 6 5 1 0 76 10 713
2014 Aboriginal 21 30 19 15 16 0 0 51 31 33
2014 Non-Aboriginal 22 36 23 11 6 2 0 58 18 783
2011 Aboriginal 23 18 27 3 26 4 0 42 30 27
2011 Non-Aboriginal 15 25 23 17 18 2 0 41 36 790

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 8 22 13 12 0 0 54 24 24
2017 Non-Aboriginal 33 42 13 7 4 1 0 76 11 713
2014 Aboriginal 21 32 19 17 12 0 0 53 29 33
2014 Non-Aboriginal 22 39 22 11 6 1 0 61 17 783
2011 Aboriginal 22 31 11 8 26 4 0 54 35 27
2011 Non-Aboriginal 15 29 18 16 20 1 0 45 37 790
2008 Aboriginal 20 38 16 19 8 0 0 58 27 26
2008 Non-Aboriginal 22 37 18 15 8 1 0 59 23 791

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 49 12 17 9 13 0 0 61 21 24
2017 Non-Aboriginal 39 31 13 9 4 3 1 73 14 711
2014 Aboriginal 24 17 9 30 20 0 0 41 50 33
2014 Non-Aboriginal 29 28 18 10 9 5 1 61 20 781
2011 Aboriginal 18 21 21 20 15 4 0 41 37 27
2011 Non-Aboriginal 22 26 17 12 14 8 1 53 29 791
2008 Aboriginal 17 48 15 4 8 4 4 71 13 26
2008 Non-Aboriginal 25 30 16 13 10 5 1 58 24 791
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Aboriginal 24 34 41 24
2017 Non-Aboriginal 18 48 34 714
2014 Aboriginal 31 37 32 33
2014 Non-Aboriginal 27 41 32 783
2011 Aboriginal 31 42 27 27
2011 Non-Aboriginal 27 39 34 792

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-Aboriginal 23 18 30 4 21 4 130
2014 Aboriginal 0 18 72 0 9999 9 10
2014 Non-Aboriginal 21 19 33 8 9999 19 205
2011 Non-Aboriginal 23 14 38 13 9999 12 216
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 37 63 24
2017 Non-Aboriginal 14 86 713
2014 Aboriginal 42 58 33
2014 Non-Aboriginal 14 86 782

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 48 101
2014 Aboriginal 62 13
2014 Non-Aboriginal 51 105

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 58 101
2014 Aboriginal 39 13
2014 Non-Aboriginal 58 105

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 9 101
2014 Non-Aboriginal 5 105

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 101
2014 Aboriginal 0 13
2014 Non-Aboriginal 0 105

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 8 101

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 9 101
2014 Non-Aboriginal 5 105

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 52 101
2014 Non-Aboriginal 38 105

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 37 101
2014 Aboriginal 36 13
2014 Non-Aboriginal 37 105

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 44 101
2014 Aboriginal 53 13
2014 Non-Aboriginal 42 105

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 32 101
2014 Non-Aboriginal 35 105

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 29 101
2014 Non-Aboriginal 25 105

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 56 101
2014 Aboriginal 77 13
2014 Non-Aboriginal 56 105

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 27 101
2014 Non-Aboriginal 25 105

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 10 101
2014 Non-Aboriginal 8 105

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 14 101
2014 Non-Aboriginal 7 105

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 41 101
2014 Aboriginal 39 13
2014 Non-Aboriginal 44 105

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 23 101
2014 Non-Aboriginal 20 105

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 17 101
2014 Aboriginal 0 13
2014 Non-Aboriginal 13 105

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 55 101
2014 Aboriginal 45 13
2014 Non-Aboriginal 50 105

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 23 101
2014 Non-Aboriginal 22 105

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 18 101
2014 Non-Aboriginal 11 105

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 24 101
2014 Aboriginal 0 13
2014 Non-Aboriginal 13 105

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 8 101
2014 Non-Aboriginal 11 105

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 7 101
2014 Aboriginal 0 13

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 10 101
2014 Aboriginal 46 13
2014 Non-Aboriginal 8 105

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 12 101
2014 Aboriginal 0 13
2014 Non-Aboriginal 16 105

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 24 101
2014 Non-Aboriginal 28 105

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 13 94
2014 Non-Aboriginal 10 101

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 12 94
2014 Non-Aboriginal 28 101

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 13 94
2014 Non-Aboriginal 6 101

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 5 94
2014 Non-Aboriginal 7 101

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 16 94
2014 Aboriginal 0 13
2014 Non-Aboriginal 14 101

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 12 94
2014 Non-Aboriginal 16 101

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 12 94
2014 Aboriginal 0 13
2014 Non-Aboriginal 16 101

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 12 94
2014 Non-Aboriginal 11 101

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 10 94
2014 Non-Aboriginal 15 101

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 21 94
2014 Non-Aboriginal 25 101

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 12 94
2014 Non-Aboriginal 15 101

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 41 94
2014 Non-Aboriginal 45 101

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 50 94
2014 Aboriginal 43 13
2014 Non-Aboriginal 51 101

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 16 94
2014 Non-Aboriginal 10 101

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 92 8 101

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 21 13 28 3 8 26 0 46 16 24
2017 Non-Aboriginal 13 16 18 6 6 32 10 49 20 714
2014 Aboriginal 9 22 28 9 6 20 6 42 20 33
2014 Non-Aboriginal 12 14 19 7 4 35 9 47 19 783

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 34 12 17 16 8 13 0 53 28 24
2017 Non-Aboriginal 22 33 18 5 4 16 2 67 11 712
2014 Aboriginal 21 14 27 17 3 18 0 43 25 33
2014 Non-Aboriginal 20 29 21 7 3 19 1 61 13 783
2011 Aboriginal 30 21 15 12 11 11 0 58 26 27
2011 Non-Aboriginal 20 35 20 7 5 12 0 63 14 790
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 38 33 16 4 5 4 0 74 9 24
2017 Non-Aboriginal 23 52 11 7 1 1 6 80 8 713
2014 Aboriginal 21 51 18 6 4 0 0 72 10 33
2014 Non-Aboriginal 19 51 14 6 3 2 5 75 10 781
2011 Aboriginal 21 57 14 8 0 0 0 77 8 27
2011 Non-Aboriginal 19 57 12 4 3 2 3 80 8 790
2008 Aboriginal 28 31 18 11 8 0 4 62 19 26
2008 Non-Aboriginal 25 45 13 8 3 2 4 74 12 790

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 17 16 33 13 0 13 7 42 17 24
2017 Non-Aboriginal 9 22 19 6 5 27 11 51 17 710
2014 Aboriginal 9 25 20 4 0 35 8 59 7 33
2014 Non-Aboriginal 7 19 25 8 5 27 9 41 20 781
2011 Aboriginal 8 25 22 8 8 23 7 46 22 27
2011 Non-Aboriginal 6 22 23 11 6 25 7 41 26 790

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 26 20 3 0 5 4 74 4 24
2017 Non-Aboriginal 39 37 8 2 0 8 6 88 3 710
2014 Aboriginal 27 28 25 7 7 6 0 59 15 33
2014 Non-Aboriginal 34 34 12 3 1 11 5 81 4 781
2011 Aboriginal 41 36 11 4 9 0 0 77 13 27
2011 Non-Aboriginal 35 38 8 4 2 9 3 84 7 790
2008 Aboriginal 16 42 21 4 0 14 4 70 5 26
2008 Non-Aboriginal 35 33 13 3 1 11 4 79 5 791

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 38 26 20 3 0 9 4 73 4 24
2017 Non-Aboriginal 29 35 12 4 2 13 6 79 7 707
2014 Aboriginal 17 27 25 13 3 15 0 52 18 33
2014 Non-Aboriginal 22 32 18 4 2 16 5 69 8 781
2011 Aboriginal 27 21 12 19 11 7 3 53 34 27
2011 Non-Aboriginal 21 34 15 7 5 16 3 67 15 790
2008 Aboriginal 16 34 11 4 12 19 4 65 21 26
2008 Non-Aboriginal 29 35 13 8 4 8 4 72 13 790
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 5 95 713
2014 Non-Aboriginal 5 95 782

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 40 34
2014 Non-Aboriginal 33 41

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 77 34
2014 Non-Aboriginal 87 41

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 34
2014 Non-Aboriginal 0 41

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 34
2014 Non-Aboriginal 0 41

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 18 34
2014 Non-Aboriginal 0 40

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 15 34
2014 Non-Aboriginal 0 40

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 17 34
2014 Non-Aboriginal 19 40

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 27 34
2014 Non-Aboriginal 12 40

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 34
2014 Non-Aboriginal 0 40

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 23 34
2014 Non-Aboriginal 18 40

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 34

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 34
2014 Non-Aboriginal 0 40

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 35 34
2014 Non-Aboriginal 42 40

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 33 34
2014 Non-Aboriginal 23 41

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 15 34
2014 Non-Aboriginal 25 41

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 20 34
2014 Non-Aboriginal 18 41

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 14 34
2014 Non-Aboriginal 18 41

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 38 34
2014 Non-Aboriginal 50 41

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 19 33

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 33

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 33
2014 Non-Aboriginal 0 38

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 33

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 24 33
2014 Non-Aboriginal 28 38

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 40 33
2014 Non-Aboriginal 38 38

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 48 33
2014 Non-Aboriginal 66 38

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 33

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 18 33

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 91 9 34

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 17 12 23 0 8 30 9 48 14 24
2017 Non-Aboriginal 12 17 18 2 2 39 10 57 8 712
2014 Aboriginal 6 12 22 3 3 50 4 38 13 33
2014 Non-Aboriginal 12 16 20 2 2 41 7 53 8 782

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 20 19 0 5 17 8 68 6 24
2017 Non-Aboriginal 21 35 17 3 2 20 2 72 6 712
2014 Aboriginal 14 30 28 3 3 18 4 56 8 33
2014 Non-Aboriginal 20 27 21 3 2 25 1 64 7 782
2011 Aboriginal 30 27 18 11 7 7 0 61 20 27
2011 Non-Aboriginal 23 35 18 5 2 17 0 70 8 788
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 26 29 21 8 16 0 0 55 24 24
2017 Non-Aboriginal 25 26 21 14 11 0 3 52 26 709

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 21 36 22 13 8 0 0 57 21 24
2017 Non-Aboriginal 19 30 28 14 8 0 1 49 22 714

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 18 39 21 18 4 0 0 57 23 23
2017 Non-Aboriginal 30 30 22 11 5 1 2 61 16 708

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 12 30 34 13 12 0 0 42 24 24
2017 Non-Aboriginal 21 24 25 14 14 1 2 46 29 713

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 55 20 4 4 4 0 13 86 10 24
2017 Non-Aboriginal 51 19 9 4 2 1 14 83 6 710

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 37 24 26 4 9 0 0 61 13 24
2017 Non-Aboriginal 36 29 19 8 6 0 1 66 14 713

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 21 37 22 13 3 0 4 60 17 24
2017 Non-Aboriginal 28 35 21 10 4 1 2 65 14 712

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 33 21 5 12 0 0 63 16 24
2017 Non-Aboriginal 26 29 26 12 5 1 2 56 17 713

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 26 20 29 13 12 0 0 46 25 24
2017 Non-Aboriginal 31 32 20 9 5 1 2 65 14 712

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 39 23 13 16 9 0 0 62 25 24
2017 Non-Aboriginal 36 31 19 6 3 1 3 70 10 713

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 59 28 4 4 5 0 0 87 9 24
2017 Non-Aboriginal 59 22 10 4 3 0 1 83 7 714

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 60 9 8 10 9 0 5 72 20 22
2017 Non-Aboriginal 77 9 5 3 2 1 4 90 6 714

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 25 16 13 0 0 4 69 14 24
2017 Non-Aboriginal 55 27 8 4 2 1 2 85 7 713

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 53 13 9 17 4 0 4 69 22 24
2017 Non-Aboriginal 65 15 7 5 4 1 3 83 9 711

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 63 16 4 4 0 0 13 91 5 24
2017 Non-Aboriginal 58 10 3 2 1 1 24 91 5 712

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 58 20 4 9 0 0 9 85 10 24
2017 Non-Aboriginal 65 18 6 2 1 1 7 90 3 710

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 57 13 9 8 13 0 0 70 22 24
2017 Non-Aboriginal 63 13 7 4 5 1 5 82 10 714

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 57 21 18 0 0 0 4 81 0 24
2017 Non-Aboriginal 48 30 13 4 2 0 3 81 6 711

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 17 24 35 16 8 0 0 41 25 24
2017 Non-Aboriginal 14 36 34 11 4 1 0 51 15 714

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 18 22 22 17 0 0 38 40 23
2017 Non-Aboriginal 4 16 38 27 13 0 1 41 20 713

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 26 12 32 17 9 5 0 40 27 24
2017 Non-Aboriginal 14 40 22 9 6 9 0 59 17 712

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 28 21 8 16 4 0 52 26 24
2017 Non-Aboriginal 18 42 20 11 6 4 0 62 17 712
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 15 85 711
2014 Aboriginal 15 85 33
2014 Non-Aboriginal 10 90 783

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 83 17 105
2014 Non-Aboriginal 83 17 82

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 50 38 1 3 3 0 4 91 7 87
2014 Non-Aboriginal 55 32 5 4 3 1 0 88 8 68
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 12 21 7 5 8 0 50 50 24
2017 Non-Aboriginal 38 24 17 10 6 3 1 40 60 713

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 36 11
2017 Non-Aboriginal 22 413

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 10 11
2017 Non-Aboriginal 27 413

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 42 11
2017 Non-Aboriginal 14 413

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 34 11
2017 Non-Aboriginal 52 413

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Aboriginal 29 11
2017 Non-Aboriginal 5 413

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Aboriginal 36 11
2017 Non-Aboriginal 37 413

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Aboriginal 9 53 20 18 0 0 11
2017 Non-Aboriginal 9 56 17 8 2 8 397

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 16 26 10 18 20 0 10 47 42 11
2017 Non-Aboriginal 16 26 13 17 15 2 10 48 37 415

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 36 19 8 20 0 7 50 30 11
2017 Non-Aboriginal 5 11 14 12 18 5 34 27 50 415
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