2017 Public Service Employee Survey Results for Library and Archives Canada by Question 111. In which province or territory do you work?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 47 4 7 3 0 0 85 10 685
2017 Quebec (excluding National Capital Region) 57 30 4 4 5 0 0 88 8 23
2017 Manitoba 64 32 0 0 5 0 0 95 5 19
2014 National Capital Region 33 48 6 10 3 0 0 80 13 734
2014 Ontario (excluding National Capital Region) 32 26 17 26 0 0 0 57 26 11
2014 Quebec (excluding National Capital Region) 44 42 4 10 0 0 0 86 10 29
2014 British Columbia 29 30 0 41 0 0 0 59 41 10
2014 Manitoba 27 63 4 5 0 0 0 91 5 22

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 61 32 3 3 1 0 0 93 4 685
2017 Quebec (excluding National Capital Region) 74 17 5 0 5 0 0 91 5 23
2017 Manitoba 95 5 0 0 0 0 0 100 0 19
2014 National Capital Region 59 31 5 3 1 0 0 91 4 733
2014 Ontario (excluding National Capital Region) 46 46 8 0 0 0 0 92 0 11
2014 Quebec (excluding National Capital Region) 68 21 4 7 0 0 0 89 7 29
2014 British Columbia 56 24 0 12 8 0 0 80 20 10
2014 Manitoba 67 23 4 5 0 0 0 91 5 22

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 52 32 7 7 2 0 0 84 9 687
2017 Quebec (excluding National Capital Region) 79 17 4 0 0 0 0 96 0 23
2017 Manitoba 64 36 0 0 0 0 0 100 0 19
2014 National Capital Region 52 31 8 7 2 0 0 83 9 734
2014 Ontario (excluding National Capital Region) 49 34 8 9 0 0 0 83 9 11
2014 Quebec (excluding National Capital Region) 52 34 6 9 0 0 0 85 9 29
2014 British Columbia 56 32 0 12 0 0 0 88 12 10
2014 Manitoba 69 18 0 9 4 0 0 87 13 22

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 39 6 6 3 0 0 85 8 686
2017 Quebec (excluding National Capital Region) 52 31 9 9 0 0 0 82 9 23
2017 Manitoba 50 38 6 0 6 0 0 88 6 18
2014 National Capital Region 43 42 6 7 3 0 0 84 9 733
2014 Ontario (excluding National Capital Region) 58 26 8 0 9 0 0 83 9 11
2014 Quebec (excluding National Capital Region) 44 43 3 10 0 0 0 87 10 29
2014 British Columbia 35 57 0 0 8 0 0 92 8 10
2014 Manitoba 53 27 16 4 0 0 0 80 4 22

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 32 43 11 10 3 0 1 76 13 685
2017 Quebec (excluding National Capital Region) 35 30 13 13 9 0 0 65 22 23
2017 Manitoba 38 47 0 5 10 0 0 85 15 19
2014 National Capital Region 28 42 12 13 4 0 1 70 17 734
2014 Ontario (excluding National Capital Region) 20 43 8 17 0 0 11 71 20 11
2014 Quebec (excluding National Capital Region) 29 44 9 19 0 0 0 72 19 29
2014 British Columbia 47 12 0 41 0 0 0 59 41 10
2014 Manitoba 20 55 4 18 4 0 0 75 22 22

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 48 38 9 4 1 0 0 86 5 686
2017 Quebec (excluding National Capital Region) 37 32 22 5 5 0 0 69 9 23
2017 Manitoba 37 25 27 5 5 0 0 62 11 19
2014 National Capital Region 42 39 9 5 5 0 0 81 10 734
2014 Ontario (excluding National Capital Region) 57 26 8 0 9 0 0 83 9 11
2014 Quebec (excluding National Capital Region) 33 42 10 8 7 0 0 75 15 29
2014 British Columbia 62 26 12 0 0 0 0 88 0 10
2014 Manitoba 44 15 23 7 11 0 0 59 18 22

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 53 36 5 4 2 0 0 89 6 685
2017 Quebec (excluding National Capital Region) 52 35 9 4 0 0 0 87 4 23
2017 Manitoba 47 25 16 11 0 0 0 73 11 19
2014 National Capital Region 45 38 7 5 4 0 0 84 9 734
2014 Ontario (excluding National Capital Region) 49 34 8 0 9 0 0 83 9 11
2014 Quebec (excluding National Capital Region) 30 48 8 7 7 0 0 77 14 29
2014 British Columbia 71 9 20 0 0 0 0 80 0 10
2014 Manitoba 47 35 4 9 5 0 0 82 14 22

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 41 7 5 1 0 0 87 5 685
2017 Quebec (excluding National Capital Region) 35 47 0 18 0 0 0 82 18 23
2017 Manitoba 58 42 0 0 0 0 0 100 0 19
2014 National Capital Region 43 41 10 4 2 0 0 84 6 734
2014 Ontario (excluding National Capital Region) 40 43 8 9 0 0 0 83 9 11
2014 Quebec (excluding National Capital Region) 41 45 4 7 3 0 0 86 10 29
2014 British Columbia 35 36 17 0 12 0 0 71 12 10
2014 Manitoba 53 29 9 9 0 0 0 82 9 22

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 33 10 6 4 1 1 81 10 686
2017 Quebec (excluding National Capital Region) 58 25 13 4 0 0 0 83 4 23
2017 Manitoba 74 26 0 0 0 0 0 100 0 19
2014 National Capital Region 37 35 15 7 4 1 1 74 11 733
2014 Ontario (excluding National Capital Region) 58 26 8 9 0 0 0 83 9 11
2014 Quebec (excluding National Capital Region) 49 38 0 7 6 0 0 87 13 29
2014 British Columbia 59 29 12 0 0 0 0 88 0 10
2014 Manitoba 49 27 9 5 9 0 0 77 14 22

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 25 25 14 6 8 3 18 64 18 685
2017 Quebec (excluding National Capital Region) 26 17 13 9 8 0 26 59 23 23
2017 Manitoba 15 21 22 5 5 0 33 53 14 19
2014 National Capital Region 22 20 15 10 9 4 21 56 24 733
2014 Ontario (excluding National Capital Region) 17 9 28 9 0 9 29 41 14 11
2014 Quebec (excluding National Capital Region) 35 20 8 6 6 4 21 73 16 29
2014 British Columbia 29 9 0 0 12 17 33 76 24 10
2014 Manitoba 36 8 11 4 7 4 30 67 17 22

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 40 44 9 5 3 0 0 84 7 687
2017 Quebec (excluding National Capital Region) 33 40 9 18 0 0 0 73 18 23
2017 Manitoba 36 37 21 5 0 0 0 73 5 19
2014 National Capital Region 31 45 13 7 4 0 0 76 11 733
2014 Ontario (excluding National Capital Region) 37 43 19 0 0 0 0 81 0 11
2014 Quebec (excluding National Capital Region) 30 46 10 12 3 0 0 75 15 29
2014 British Columbia 53 26 21 0 0 0 0 79 0 10
2014 Manitoba 30 33 20 4 14 0 0 62 18 22

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 29 37 15 10 8 1 0 67 18 686
2017 Quebec (excluding National Capital Region) 21 39 18 13 9 0 0 60 23 23
2017 Manitoba 26 31 22 11 10 0 0 57 21 19
2014 National Capital Region 25 38 17 12 8 0 0 63 20 734
2014 Ontario (excluding National Capital Region) 29 35 17 9 11 0 0 63 20 11
2014 Quebec (excluding National Capital Region) 34 45 6 4 10 0 0 79 14 29
2014 British Columbia 32 18 9 20 12 9 0 55 35 10
2014 Manitoba 21 21 21 30 7 0 0 41 38 22

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 32 47 11 7 3 0 0 79 10 686
2017 Quebec (excluding National Capital Region) 39 39 9 8 5 0 0 78 13 23
2017 Manitoba 26 63 5 5 0 0 0 89 5 19

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 39 10 4 2 0 0 84 6 687
2017 Quebec (excluding National Capital Region) 48 43 0 0 5 4 0 95 5 23
2017 Manitoba 32 58 0 0 10 0 0 90 10 19
2014 National Capital Region 41 43 9 4 2 1 0 85 6 734
2014 Ontario (excluding National Capital Region) 37 29 25 9 0 0 0 66 9 11
2014 Quebec (excluding National Capital Region) 42 44 7 0 7 0 0 86 7 29
2014 British Columbia 50 9 8 12 0 9 12 74 15 10
2014 Manitoba 31 61 4 4 0 0 0 93 4 22

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 33 36 15 9 7 0 0 69 16 686
2017 Quebec (excluding National Capital Region) 26 35 22 8 9 0 0 61 18 23
2017 Manitoba 36 32 22 5 5 0 0 68 10 19

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 54 35 7 3 1 0 0 89 3 687
2017 Quebec (excluding National Capital Region) 53 28 5 14 0 0 0 81 14 22
2017 Manitoba 51 27 22 0 0 0 0 78 0 19
2014 National Capital Region 57 32 8 1 1 0 0 89 3 732
2014 Ontario (excluding National Capital Region) 66 26 8 0 0 0 0 92 0 11
2014 Quebec (excluding National Capital Region) 63 25 4 4 3 0 0 89 7 29
2014 British Columbia 71 17 12 0 0 0 0 88 0 10
2014 Manitoba 57 34 4 0 5 0 0 91 5 22

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 43 12 8 5 0 0 74 13 686
2017 Quebec (excluding National Capital Region) 23 44 9 19 5 0 0 67 24 22
2017 Manitoba 16 68 11 0 5 0 0 84 5 19
2014 National Capital Region 21 43 15 13 6 0 1 65 19 733
2014 Ontario (excluding National Capital Region) 32 35 17 9 0 0 9 72 10 11
2014 Quebec (excluding National Capital Region) 24 44 7 14 10 0 0 68 25 29
2014 British Columbia 41 9 12 26 0 12 0 57 30 10
2014 Manitoba 23 46 13 18 0 0 0 69 18 22

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 40 13 4 7 0 1 75 11 685
2017 Quebec (excluding National Capital Region) 27 36 18 10 9 0 0 63 19 22
2017 Manitoba 41 38 16 0 5 0 0 79 5 19
2014 National Capital Region 31 37 17 9 5 0 1 68 14 732
2014 Ontario (excluding National Capital Region) 37 26 17 20 0 0 0 63 20 11
2014 Quebec (excluding National Capital Region) 24 37 18 10 7 0 3 63 18 29
2014 British Columbia 50 9 12 17 12 0 0 59 29 10
2014 Manitoba 30 30 20 20 0 0 0 60 20 22

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 44 13 7 4 1 1 76 11 686
2017 Quebec (excluding National Capital Region) 32 31 14 19 5 0 0 63 23 22
2017 Manitoba 53 47 0 0 0 0 0 100 0 19
2014 National Capital Region 27 41 17 10 5 1 0 68 15 734
2014 Ontario (excluding National Capital Region) 29 29 25 17 0 0 0 57 17 11
2014 Quebec (excluding National Capital Region) 35 26 26 6 3 0 4 64 10 29
2014 British Columbia 53 26 0 20 0 0 0 80 20 10
2014 Manitoba 32 53 11 4 0 0 0 86 4 22

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 43 42 9 5 1 0 0 85 6 685
2017 Quebec (excluding National Capital Region) 45 36 9 10 0 0 0 81 10 22
2017 Manitoba 47 27 27 0 0 0 0 73 0 19
2014 National Capital Region 41 39 12 5 2 0 0 80 8 734
2014 Ontario (excluding National Capital Region) 52 39 9 0 0 0 0 91 0 10
2014 Quebec (excluding National Capital Region) 54 27 7 11 0 0 0 82 11 29
2014 British Columbia 62 26 12 0 0 0 0 88 0 10
2014 Manitoba 46 36 0 9 9 0 0 82 18 22

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 47 35 10 5 3 0 1 83 7 687
2017 Quebec (excluding National Capital Region) 50 23 19 0 5 0 4 75 5 22
2017 Manitoba 70 30 0 0 0 0 0 100 0 19
2014 National Capital Region 42 35 14 5 2 0 1 78 7 734
2014 Ontario (excluding National Capital Region) 63 20 17 0 0 0 0 83 0 11
2014 Quebec (excluding National Capital Region) 58 35 3 0 3 0 0 94 3 29
2014 British Columbia 59 21 20 0 0 0 0 80 0 10
2014 Manitoba 42 34 8 7 0 0 9 83 8 22

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 7 22 38 20 9 2 2 30 30 685
2017 Quebec (excluding National Capital Region) 13 13 35 22 17 0 0 39 26 23
2017 Manitoba 5 0 25 42 22 0 5 68 5 19
2014 National Capital Region 13 28 33 15 7 1 3 23 43 734
2014 Ontario (excluding National Capital Region) 9 26 37 17 11 0 0 29 35 11
2014 Quebec (excluding National Capital Region) 7 27 39 10 14 0 3 25 35 29
2014 British Columbia 8 12 59 0 9 12 0 10 23 10
2014 Manitoba 7 15 35 13 25 0 5 40 23 22

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 7 14 32 26 15 5 2 44 22 684
2017 Quebec (excluding National Capital Region) 9 14 26 26 13 5 8 45 26 23
2017 Manitoba 5 10 36 21 27 0 0 49 15 19
2014 National Capital Region 15 26 33 12 7 3 3 21 44 732
2014 Ontario (excluding National Capital Region) 9 17 37 26 11 0 0 37 26 11
2014 Quebec (excluding National Capital Region) 6 17 39 24 6 0 7 33 25 29
2014 British Columbia 29 24 30 8 9 0 0 17 53 10
2014 Manitoba 11 13 31 18 27 0 0 45 24 22

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 12 20 34 17 11 3 4 29 35 682
2017 Quebec (excluding National Capital Region) 18 4 13 23 22 0 21 56 28 23
2017 Manitoba 0 0 25 26 27 5 16 69 0 19
2014 National Capital Region 23 29 21 11 8 3 5 21 56 733
2014 Ontario (excluding National Capital Region) 9 0 42 17 11 0 20 36 11 11
2014 Quebec (excluding National Capital Region) 14 19 23 20 8 0 15 34 39 29
2014 British Columbia 17 21 33 0 17 12 0 20 43 10
2014 Manitoba 17 16 19 14 28 0 6 44 35 21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 5 14 31 30 17 1 2 48 20 677
2017 Quebec (excluding National Capital Region) 5 18 8 9 48 0 12 65 26 23
2017 Manitoba 0 0 21 15 59 0 5 78 0 19
2014 National Capital Region 8 17 32 24 13 2 4 40 27 729
2014 Ontario (excluding National Capital Region) 0 9 34 26 11 9 11 47 11 11
2014 Quebec (excluding National Capital Region) 0 6 38 22 18 4 11 48 7 29
2014 British Columbia 0 0 41 29 30 0 0 59 0 10
2014 Manitoba 0 7 15 42 30 5 0 76 8 22

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 16 19 33 16 11 2 3 29 36 683
2017 Quebec (excluding National Capital Region) 14 13 13 21 31 0 8 57 29 23
2017 Manitoba 5 5 21 22 42 0 5 68 10 19
2014 National Capital Region 19 27 27 12 9 1 4 23 49 733
2014 Ontario (excluding National Capital Region) 26 0 34 0 20 0 20 25 32 11
2014 Quebec (excluding National Capital Region) 4 16 24 30 14 4 7 50 23 29
2014 British Columbia 20 12 21 18 20 0 9 42 35 10
2014 Manitoba 7 4 44 29 11 5 0 41 12 22

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 7 16 27 28 14 4 4 46 25 684
2017 Quebec (excluding National Capital Region) 14 13 17 21 13 5 17 43 35 23
2017 Manitoba 5 0 5 26 53 5 5 89 5 19
2014 National Capital Region 11 18 29 21 11 4 5 36 32 732
2014 Ontario (excluding National Capital Region) 9 0 25 26 11 9 20 52 12 11
2014 Quebec (excluding National Capital Region) 7 19 17 20 23 7 7 51 29 29
2014 British Columbia 12 0 9 38 17 12 12 73 16 10
2014 Manitoba 11 5 27 35 21 0 0 56 17 22

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 11 20 37 17 8 4 3 27 33 684
2017 Quebec (excluding National Capital Region) 9 18 26 12 23 0 13 40 30 23
2017 Manitoba 5 0 30 38 22 0 5 63 5 19
2014 National Capital Region 18 22 31 12 9 5 3 23 44 733
2014 Ontario (excluding National Capital Region) 0 29 51 9 11 0 0 20 29 11
2014 Quebec (excluding National Capital Region) 14 15 27 15 14 0 14 35 34 29
2014 British Columbia 29 9 21 21 8 12 0 33 43 10
2014 Manitoba 4 22 25 29 21 0 0 50 25 22
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 59 28 4 5 1 0 1 89 7 687
2017 Quebec (excluding National Capital Region) 57 29 0 9 5 0 0 86 14 23
2017 Manitoba 84 10 0 0 0 5 0 100 0 19
2014 National Capital Region 64 23 5 5 2 0 1 88 7 733
2014 Ontario (excluding National Capital Region) 66 26 8 0 0 0 0 92 0 11
2014 Quebec (excluding National Capital Region) 69 28 0 3 0 0 0 97 3 29
2014 British Columbia 79 0 0 12 9 0 0 79 21 10
2014 Manitoba 78 9 0 4 0 0 9 96 4 22

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 25 33 16 7 6 7 6 66 15 687
2017 Quebec (excluding National Capital Region) 26 22 12 14 22 4 0 50 37 23
2017 Manitoba 20 38 11 16 10 5 0 61 27 19
2014 National Capital Region 31 31 14 7 6 6 5 70 14 731
2014 Ontario (excluding National Capital Region) 46 26 8 9 11 0 0 72 20 11
2014 Quebec (excluding National Capital Region) 37 35 11 3 7 0 6 78 11 29
2014 British Columbia 8 35 12 0 44 0 0 44 44 10
2014 Manitoba 22 24 18 22 14 0 0 46 36 22

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 47 33 9 5 4 1 0 81 10 687
2017 Quebec (excluding National Capital Region) 44 17 8 9 22 0 0 61 31 23
2017 Manitoba 20 37 5 27 5 5 0 60 34 19
2014 National Capital Region 47 30 9 8 6 1 0 78 13 733
2014 Ontario (excluding National Capital Region) 46 26 8 9 0 11 0 81 10 11
2014 Quebec (excluding National Capital Region) 49 31 10 3 3 3 0 83 6 29
2014 British Columbia 35 21 0 8 36 0 0 56 44 10
2014 Manitoba 26 41 4 16 9 4 0 70 26 22

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 42 11 8 4 1 0 78 12 687
2017 Quebec (excluding National Capital Region) 30 34 9 14 8 4 0 67 23 23
2017 Manitoba 16 52 11 11 5 5 0 72 17 19
2014 National Capital Region 34 38 13 9 3 2 1 74 12 733
2014 Ontario (excluding National Capital Region) 20 26 17 26 0 11 0 52 29 11
2014 Quebec (excluding National Capital Region) 29 50 8 6 0 3 4 85 6 29
2014 British Columbia 17 39 12 12 8 12 0 63 23 10
2014 Manitoba 21 34 18 18 9 0 0 55 27 22

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 31 13 8 6 10 0 69 16 685
2017 Quebec (excluding National Capital Region) 22 30 8 23 13 4 0 55 37 23
2017 Manitoba 25 21 16 22 16 0 0 46 38 19
2014 National Capital Region 29 28 15 11 6 10 1 64 19 733
2014 Ontario (excluding National Capital Region) 11 34 8 26 0 20 0 57 33 11
2014 Quebec (excluding National Capital Region) 22 44 14 11 3 6 0 70 15 29
2014 British Columbia 47 9 20 12 0 12 0 63 14 10
2014 Manitoba 30 27 5 18 14 5 0 60 34 22

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 11 23 18 11 8 23 5 48 27 687
2017 Quebec (excluding National Capital Region) 8 35 17 22 5 9 4 50 31 23
2017 Manitoba 25 21 11 27 5 11 0 52 36 19
2014 National Capital Region 12 22 18 16 8 19 4 45 32 733
2014 Ontario (excluding National Capital Region) 0 43 17 9 9 11 11 56 22 11
2014 Quebec (excluding National Capital Region) 14 36 20 11 9 6 4 56 23 29
2014 British Columbia 8 9 0 30 41 12 0 20 80 10
2014 Manitoba 9 22 15 27 16 11 0 35 48 22

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 47 39 6 5 2 0 0 86 8 687
2017 Quebec (excluding National Capital Region) 31 47 9 5 8 0 0 78 13 23
2017 Manitoba 25 21 27 21 5 0 0 47 26 19
2014 National Capital Region 46 40 8 5 1 0 0 86 6 732
2014 Ontario (excluding National Capital Region) 37 26 17 9 11 0 0 63 20 11
2014 Quebec (excluding National Capital Region) 53 24 10 7 6 0 0 76 13 29
2014 British Columbia 26 18 12 24 20 0 0 44 44 10
2014 Manitoba 34 43 9 14 0 0 0 77 14 22
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 39 40 11 5 4 1 0 80 9 687
2017 Quebec (excluding National Capital Region) 26 48 13 9 4 0 0 74 13 23
2017 Manitoba 36 27 11 16 5 5 0 66 22 19
2014 National Capital Region 37 34 15 8 5 0 1 72 13 734
2014 Ontario (excluding National Capital Region) 46 17 8 20 9 0 0 63 29 11
2014 Quebec (excluding National Capital Region) 53 21 17 6 0 0 3 76 6 29
2014 British Columbia 59 9 32 0 0 0 0 68 0 10
2014 Manitoba 33 40 11 16 0 0 0 73 16 22

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 47 36 8 4 2 2 0 85 7 686
2017 Quebec (excluding National Capital Region) 46 27 5 10 8 0 4 76 19 22
2017 Manitoba 36 26 22 0 10 5 0 66 11 19
2014 National Capital Region 44 32 12 5 3 2 0 78 9 734
2014 Ontario (excluding National Capital Region) 37 26 17 20 0 0 0 63 20 11
2014 Quebec (excluding National Capital Region) 48 36 4 3 3 3 3 89 7 29
2014 British Columbia 71 21 0 0 8 0 0 92 8 10
2014 Manitoba 30 41 14 4 0 11 0 80 4 22

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 37 8 6 4 1 1 81 10 687
2017 Quebec (excluding National Capital Region) 35 44 4 9 8 0 0 79 17 23
2017 Manitoba 41 32 5 11 5 0 5 78 17 19
2014 National Capital Region 44 31 11 9 4 1 0 76 13 733
2014 Ontario (excluding National Capital Region) 37 46 8 9 0 0 0 83 9 11
2014 Quebec (excluding National Capital Region) 46 33 11 0 10 0 0 79 10 29
2014 British Columbia 71 9 0 12 8 0 0 80 20 10
2014 Manitoba 34 41 11 9 0 5 0 79 10 22

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 79 17 2 2 0 0 0 96 2 683
2017 Quebec (excluding National Capital Region) 70 26 0 5 0 0 0 95 5 23
2017 Manitoba 84 11 0 0 0 5 0 100 0 19
2014 National Capital Region 82 14 2 1 0 0 0 97 2 732
2014 Ontario (excluding National Capital Region) 75 17 8 0 0 0 0 92 0 11
2014 Quebec (excluding National Capital Region) 81 12 4 3 0 0 0 93 3 29
2014 British Columbia 100 0 0 0 0 0 0 100 0 10
2014 Manitoba 86 5 0 0 0 0 9 100 0 22

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 26 6 4 4 5 4 86 8 686
2017 Quebec (excluding National Capital Region) 46 26 14 0 5 4 5 79 5 22
2017 Manitoba 89 11 0 0 0 0 0 100 0 19
2014 National Capital Region 51 22 7 5 6 4 6 80 11 734
2014 Ontario (excluding National Capital Region) 34 9 17 0 0 17 23 72 0 11
2014 Quebec (excluding National Capital Region) 44 24 6 7 15 3 0 70 23 29
2014 British Columbia 92 8 0 0 0 0 0 100 0 10
2014 Manitoba 80 11 0 0 0 0 9 100 0 22

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 56 30 7 4 3 0 0 86 7 686
2017 Quebec (excluding National Capital Region) 48 17 13 13 4 5 0 68 18 23
2017 Manitoba 62 16 11 5 5 0 0 79 10 19

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 58 26 8 4 2 2 0 85 7 687
2017 Quebec (excluding National Capital Region) 35 30 18 5 4 8 0 71 10 23
2017 Manitoba 57 22 16 0 0 5 0 83 0 19

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 52 31 9 5 3 0 0 84 8 686
2017 Quebec (excluding National Capital Region) 39 31 13 9 8 0 0 70 17 23
2017 Manitoba 41 32 16 5 5 0 0 73 10 19
2014 National Capital Region 48 29 10 7 4 0 1 78 11 733
2014 Ontario (excluding National Capital Region) 54 9 28 0 9 0 0 63 9 11
2014 Quebec (excluding National Capital Region) 56 30 4 3 7 0 0 86 10 29
2014 British Columbia 80 12 0 8 0 0 0 92 8 10
2014 Manitoba 40 52 4 4 0 0 0 93 4 22
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 23 41 12 6 3 6 9 76 10 159
2014 National Capital Region 24 40 16 6 2 5 6 72 10 142

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 23 36 16 8 7 9 0 66 16 687
2017 Quebec (excluding National Capital Region) 48 18 17 5 9 4 0 68 14 23
2017 Manitoba 31 37 22 0 5 5 0 72 5 19
2014 National Capital Region 14 34 19 13 7 12 1 56 22 734
2014 Ontario (excluding National Capital Region) 20 9 28 9 17 17 0 35 31 11
2014 Quebec (excluding National Capital Region) 26 47 13 0 7 6 0 78 8 29
2014 British Columbia 17 21 0 32 12 18 0 46 54 10
2014 Manitoba 27 37 9 18 5 4 0 66 24 22

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 22 36 19 11 7 5 0 61 19 687
2017 Quebec (excluding National Capital Region) 43 14 13 21 9 0 0 57 30 23
2017 Manitoba 16 42 32 0 10 0 0 58 10 19
2014 National Capital Region 14 31 22 17 11 6 0 48 29 734
2014 Ontario (excluding National Capital Region) 29 9 28 9 17 9 0 41 28 11
2014 Quebec (excluding National Capital Region) 31 31 21 3 10 3 0 64 14 29
2014 British Columbia 8 39 0 24 20 9 0 51 49 10
2014 Manitoba 14 31 29 16 9 0 0 46 25 22

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 16 33 22 12 8 9 1 54 22 686
2017 Quebec (excluding National Capital Region) 40 13 13 17 13 4 0 55 32 23
2017 Manitoba 16 42 27 0 10 5 0 61 11 19
2014 National Capital Region 10 26 24 18 12 11 0 40 33 733
2014 Ontario (excluding National Capital Region) 29 0 37 9 17 9 0 31 28 11
2014 Quebec (excluding National Capital Region) 24 24 32 4 10 6 0 51 15 29
2014 British Columbia 8 21 0 33 20 18 0 36 64 10
2014 Manitoba 9 31 13 34 13 0 0 40 47 22

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 20 31 21 11 9 9 0 55 22 686
2017 Quebec (excluding National Capital Region) 35 9 21 18 13 4 0 45 32 23
2017 Manitoba 16 52 11 0 10 11 0 76 11 19
2014 National Capital Region 19 28 19 14 10 10 0 52 27 734
2014 Ontario (excluding National Capital Region) 20 26 28 9 9 9 0 50 19 11
2014 Quebec (excluding National Capital Region) 27 33 17 10 6 6 0 64 18 29
2014 British Columbia 17 12 9 32 12 18 0 36 54 10
2014 Manitoba 18 23 21 21 16 0 0 42 38 22

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 16 38 20 12 9 5 0 57 22 684
2017 Quebec (excluding National Capital Region) 26 26 17 26 5 0 0 52 31 23
2017 Manitoba 16 52 11 11 10 0 0 68 21 19
2014 National Capital Region 11 35 20 16 12 4 0 49 30 731
2014 Ontario (excluding National Capital Region) 29 0 28 26 9 9 0 31 38 11
2014 Quebec (excluding National Capital Region) 21 50 15 3 6 4 0 74 10 29
2014 British Columbia 8 42 9 12 20 9 0 55 35 10
2014 Manitoba 15 24 18 21 22 0 0 39 43 22
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 29 49 12 6 3 1 0 79 9 682
2017 Quebec (excluding National Capital Region) 30 35 13 9 8 4 0 68 19 23
2017 Manitoba 27 47 16 11 0 0 0 73 11 19
2014 National Capital Region 22 41 18 10 7 2 0 64 17 734
2014 Ontario (excluding National Capital Region) 11 35 37 17 0 0 0 46 17 11
2014 Quebec (excluding National Capital Region) 41 49 4 0 6 0 0 90 6 29
2014 British Columbia 29 21 20 9 12 9 0 55 23 10
2014 Manitoba 22 51 20 4 4 0 0 73 7 22

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 45 10 3 1 3 0 86 4 683
2017 Quebec (excluding National Capital Region) 41 28 18 5 4 5 0 72 9 22
2017 Manitoba 47 31 5 0 0 10 5 93 0 19
2014 National Capital Region 37 41 13 3 1 5 0 82 4 733
2014 Ontario (excluding National Capital Region) 29 43 19 0 0 9 0 79 0 11
2014 Quebec (excluding National Capital Region) 25 51 7 4 6 7 0 81 11 29
2014 British Columbia 8 47 8 24 0 12 0 63 27 10
2014 Manitoba 40 34 9 0 0 9 7 89 0 22

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 26 39 12 10 5 6 1 70 17 685
2017 Quebec (excluding National Capital Region) 26 22 21 17 9 4 0 50 28 23
2017 Manitoba 20 59 16 0 0 5 0 83 0 19
2014 National Capital Region 27 38 15 8 6 5 1 69 15 733
2014 Ontario (excluding National Capital Region) 46 26 17 11 0 0 0 72 11 11
2014 Quebec (excluding National Capital Region) 30 30 17 6 10 4 3 65 17 29
2014 British Columbia 26 24 18 0 12 20 0 63 15 10
2014 Manitoba 40 37 5 18 0 0 0 77 18 22

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 16 37 18 12 6 11 1 60 20 683
2017 Quebec (excluding National Capital Region) 17 9 40 4 13 17 0 31 21 23
2017 Manitoba 20 21 27 22 5 5 0 43 28 19
2014 National Capital Region 22 34 20 10 6 8 1 61 18 733
2014 Ontario (excluding National Capital Region) 9 17 17 11 9 9 29 41 32 11
2014 Quebec (excluding National Capital Region) 19 26 30 3 13 10 0 49 18 29
2014 British Columbia 17 50 12 8 12 0 0 68 20 10
2014 Manitoba 34 23 20 20 4 0 0 57 23 22

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 16 24 19 12 12 13 4 48 28 684
2017 Quebec (excluding National Capital Region) 30 13 27 12 9 4 5 47 24 23
2017 Manitoba 25 27 21 5 10 10 0 59 18 19
2014 National Capital Region 10 21 20 18 14 15 2 38 38 732
2014 Ontario (excluding National Capital Region) 20 17 17 9 20 9 9 45 35 11
2014 Quebec (excluding National Capital Region) 29 22 12 15 10 9 3 58 28 29
2014 British Columbia 17 0 33 8 24 18 0 21 39 10
2014 Manitoba 13 22 13 29 7 16 0 42 43 22

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 47 38 7 4 1 1 1 88 5 687
2017 Quebec (excluding National Capital Region) 61 21 0 13 0 5 0 86 14 23
2017 Manitoba 53 41 0 0 0 5 0 100 0 19
2014 National Capital Region 52 31 8 5 2 1 1 85 7 733
2014 Ontario (excluding National Capital Region) 58 34 8 0 0 0 0 92 0 11
2014 Quebec (excluding National Capital Region) 62 26 12 0 0 0 0 88 0 29
2014 British Columbia 47 12 0 24 17 0 0 59 41 10
2014 Manitoba 64 18 0 4 0 0 14 96 4 22

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 64 28 5 2 0 1 1 93 2 687
2017 Quebec (excluding National Capital Region) 69 27 0 0 0 4 0 100 0 23
2017 Manitoba 69 21 5 5 0 0 0 90 5 19
2014 National Capital Region 64 26 4 2 0 2 2 93 2 734
2014 Ontario (excluding National Capital Region) 63 17 8 0 0 0 11 91 0 11
2014 Quebec (excluding National Capital Region) 62 31 0 4 0 0 4 96 4 29
2014 British Columbia 38 42 0 12 8 0 0 80 20 10
2014 Manitoba 73 14 5 0 0 4 4 94 0 22

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 22 38 17 12 8 3 0 62 20 687
2017 Quebec (excluding National Capital Region) 30 22 17 13 8 9 0 57 24 23
2017 Manitoba 37 31 26 5 0 0 0 69 5 19
2014 National Capital Region 19 35 18 11 11 5 2 57 24 732
2014 Ontario (excluding National Capital Region) 20 34 8 29 0 9 0 60 32 11
2014 Quebec (excluding National Capital Region) 39 30 15 6 3 0 7 74 10 29
2014 British Columbia 29 33 20 9 0 9 0 68 10 10
2014 Manitoba 40 7 24 14 4 11 0 54 20 22

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 13 26 18 20 18 3 3 41 40 687
2017 Quebec (excluding National Capital Region) 8 39 17 9 18 5 4 52 30 23
2017 Manitoba 5 25 16 42 11 0 0 30 53 19
2014 National Capital Region 13 23 19 15 21 4 5 40 39 734
2014 Ontario (excluding National Capital Region) 11 17 34 17 20 0 0 29 37 11
2014 Quebec (excluding National Capital Region) 21 22 19 14 18 0 7 46 34 28
2014 British Columbia 20 18 21 0 41 0 0 38 41 10
2014 Manitoba 13 13 29 24 22 0 0 26 45 22

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 19 45 20 7 5 4 1 67 13 685
2017 Quebec (excluding National Capital Region) 17 35 13 13 13 5 4 57 29 23
2017 Manitoba 36 37 16 0 5 5 0 78 5 19

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 32 42 15 4 2 4 1 78 6 685
2017 Quebec (excluding National Capital Region) 26 35 13 4 5 18 0 74 10 23
2017 Manitoba 57 21 11 0 0 11 0 88 0 19
2014 National Capital Region 31 38 16 4 2 8 0 75 7 734
2014 Ontario (excluding National Capital Region) 49 17 17 9 0 9 0 72 9 11
2014 Quebec (excluding National Capital Region) 36 41 12 3 7 0 0 77 10 29
2014 British Columbia 38 50 0 12 0 0 0 88 12 10
2014 Manitoba 52 17 23 0 4 4 0 72 4 22

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 49 12 3 2 2 0 82 5 685
2017 Quebec (excluding National Capital Region) 36 43 4 5 5 8 0 85 10 23
2017 Manitoba 47 27 27 0 0 0 0 73 0 19
2014 National Capital Region 32 40 16 4 3 4 0 76 7 733
2014 Ontario (excluding National Capital Region) 40 34 17 0 0 9 0 82 0 11
2014 Quebec (excluding National Capital Region) 40 37 15 0 4 3 0 80 4 29
2014 British Columbia 26 45 8 12 0 9 0 78 13 10
2014 Manitoba 38 44 11 4 0 4 0 85 4 22

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 45 41 7 4 3 0 0 86 6 686
2017 Quebec (excluding National Capital Region) 44 43 0 0 13 0 0 87 13 23
2017 Manitoba 42 48 5 0 5 0 0 90 5 19
2014 National Capital Region 40 40 13 4 3 0 0 80 7 732
2014 Ontario (excluding National Capital Region) 37 46 8 9 0 0 0 83 9 11
2014 Quebec (excluding National Capital Region) 46 40 6 7 0 0 0 87 7 29
2014 British Columbia 26 42 24 8 0 0 0 68 8 10
2014 Manitoba 36 49 9 5 0 0 0 86 5 22

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 41 14 6 5 1 0 76 10 687
2017 Quebec (excluding National Capital Region) 46 9 18 5 19 5 0 57 24 22
2017 Manitoba 41 27 22 5 5 0 0 68 10 19
2014 National Capital Region 21 36 23 12 7 1 0 58 19 734
2014 Ontario (excluding National Capital Region) 29 9 25 26 0 11 0 42 29 11
2014 Quebec (excluding National Capital Region) 32 35 24 6 3 0 0 67 9 29
2014 British Columbia 8 42 18 0 20 12 0 57 23 10
2014 Manitoba 27 33 20 14 5 0 0 60 20 22

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 41 13 7 4 1 0 75 11 686
2017 Quebec (excluding National Capital Region) 39 21 18 0 22 0 0 60 22 23
2017 Manitoba 36 37 11 11 5 0 0 73 16 19
2014 National Capital Region 20 39 22 12 6 1 0 60 18 734
2014 Ontario (excluding National Capital Region) 29 17 28 26 0 0 0 46 26 11
2014 Quebec (excluding National Capital Region) 38 32 24 3 3 0 0 70 6 29
2014 British Columbia 17 51 0 0 20 12 0 77 23 10
2014 Manitoba 24 44 18 11 4 0 0 68 14 22

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 39 31 13 8 5 3 1 73 13 684
2017 Quebec (excluding National Capital Region) 40 12 13 18 18 0 0 52 35 23
2017 Manitoba 36 32 16 5 0 11 0 76 6 19
2014 National Capital Region 29 28 17 11 9 5 1 60 21 732
2014 Ontario (excluding National Capital Region) 32 26 17 9 17 0 0 58 26 11
2014 Quebec (excluding National Capital Region) 20 31 21 15 6 3 4 55 23 29
2014 British Columbia 59 9 0 12 12 8 0 74 26 10
2014 Manitoba 27 36 8 9 14 5 0 67 25 22
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 National Capital Region 19 48 34 687
2017 Quebec (excluding National Capital Region) 26 26 48 23
2017 Manitoba 5 58 37 19
2014 National Capital Region 26 42 33 734
2014 Ontario (excluding National Capital Region) 54 26 20 11
2014 Quebec (excluding National Capital Region) 38 34 28 29
2014 British Columbia 29 30 41 10
2014 Manitoba 36 42 22 22

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 National Capital Region 24 20 30 3 20 3 128
2014 National Capital Region 19 22 37 8 9999 15 185
2014 Quebec (excluding National Capital Region) 8 11 40 0 9999 41 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 15 85 686
2017 Quebec (excluding National Capital Region) 22 78 23
2014 National Capital Region 15 85 733

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 49 104
2014 National Capital Region 51 106

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 59 104
2014 National Capital Region 56 106

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 10 104
2014 National Capital Region 7 106

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 104
2014 National Capital Region 0 106

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 8 104

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 10 104
2014 National Capital Region 6 106

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 51 104
2014 National Capital Region 36 106

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 38 104
2014 National Capital Region 39 106

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 47 104
2014 National Capital Region 46 106

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 30 104
2014 National Capital Region 35 106

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 30 104
2014 National Capital Region 25 106

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 58 104
2014 National Capital Region 58 106

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 27 104
2014 National Capital Region 22 106

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 104
2014 National Capital Region 9 106

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 14 104
2014 National Capital Region 6 106

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 41 104
2014 National Capital Region 39 106

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 21 104
2014 National Capital Region 20 106

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 104
2014 National Capital Region 11 106

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 53 104
2014 National Capital Region 48 106

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 24 104
2014 National Capital Region 22 106

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 20 104
2014 National Capital Region 14 106

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 24 104
2014 National Capital Region 11 106

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 8 104
2014 National Capital Region 13 106

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 7 104

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 104
2014 National Capital Region 13 106

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 104
2014 National Capital Region 15 106

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 29 104
2014 National Capital Region 27 106

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 97
2014 National Capital Region 13 102

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 13 97
2014 National Capital Region 30 102

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 13 97
2014 National Capital Region 6 102

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 5 97
2014 National Capital Region 9 102

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 97
2014 National Capital Region 9 102

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 97
2014 National Capital Region 17 102

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 97
2014 National Capital Region 16 102

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 97
2014 National Capital Region 11 102

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 10 97
2014 National Capital Region 15 102

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 23 97
2014 National Capital Region 21 102

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 97
2014 National Capital Region 14 102

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 44 97
2014 National Capital Region 44 102

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 53 97
2014 National Capital Region 50 102

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 13 97
2014 National Capital Region 9 102

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 92 8 104

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 13 16 18 6 6 32 10 49 20 687
2017 Quebec (excluding National Capital Region) 9 21 26 5 18 17 5 38 29 23
2017 Manitoba 21 10 16 16 5 32 0 45 31 19
2014 National Capital Region 11 15 19 7 4 35 9 47 19 734
2014 Ontario (excluding National Capital Region) 9 0 34 0 0 37 20 20 0 11
2014 Quebec (excluding National Capital Region) 33 18 23 0 0 23 3 68 0 29
2014 British Columbia 17 0 12 9 44 18 0 21 64 10
2014 Manitoba 16 17 9 20 9 30 0 46 41 22

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 22 33 17 5 4 17 2 68 11 686
2017 Quebec (excluding National Capital Region) 18 26 17 9 13 17 0 53 27 23
2017 Manitoba 43 22 28 6 0 0 0 66 6 18
2014 National Capital Region 18 29 22 8 3 20 1 60 13 734
2014 Ontario (excluding National Capital Region) 20 17 34 0 0 29 0 52 0 11
2014 Quebec (excluding National Capital Region) 41 24 12 3 4 16 0 77 9 29
2014 British Columbia 17 18 12 20 24 9 0 38 49 10
2014 Manitoba 31 31 9 9 9 11 0 70 20 22
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 23 51 11 7 1 1 6 80 9 686
2017 Quebec (excluding National Capital Region) 17 52 17 4 5 4 0 73 9 23
2017 Manitoba 27 63 5 5 0 0 0 90 5 19
2014 National Capital Region 19 51 14 6 3 2 5 76 9 732
2014 Ontario (excluding National Capital Region) 17 49 25 9 0 0 0 66 9 11
2014 Quebec (excluding National Capital Region) 15 52 13 10 6 0 3 69 17 29
2014 British Columbia 32 59 0 0 9 0 0 91 9 10
2014 Manitoba 24 39 13 0 20 4 0 66 20 22

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 9 22 20 6 5 26 12 50 18 683
2017 Quebec (excluding National Capital Region) 17 31 22 0 9 17 4 61 12 23
2017 Manitoba 11 20 22 10 0 37 0 49 16 19
2014 National Capital Region 6 20 25 8 5 28 9 41 20 732
2014 Ontario (excluding National Capital Region) 9 11 34 0 9 29 9 32 14 11
2014 Quebec (excluding National Capital Region) 15 27 25 0 3 21 9 59 4 29
2014 British Columbia 8 33 9 20 12 18 0 50 39 10
2014 Manitoba 20 9 40 5 0 26 0 39 7 22

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 37 9 2 0 7 6 87 3 683
2017 Quebec (excluding National Capital Region) 39 31 5 4 0 21 0 89 5 23
2017 Manitoba 41 48 5 0 0 5 0 94 0 19
2014 National Capital Region 32 34 13 3 1 11 5 80 5 732
2014 Ontario (excluding National Capital Region) 57 17 17 9 0 0 0 75 9 11
2014 Quebec (excluding National Capital Region) 35 42 20 3 0 0 0 77 3 29
2014 British Columbia 71 12 0 8 0 9 0 91 9 10
2014 Manitoba 44 29 11 0 0 17 0 87 0 22

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 28 36 12 4 2 12 6 79 7 680
2017 Quebec (excluding National Capital Region) 30 22 22 0 5 21 0 66 6 23
2017 Manitoba 42 32 11 0 0 16 0 87 0 19
2014 National Capital Region 21 32 18 4 3 17 5 68 9 732
2014 Ontario (excluding National Capital Region) 37 9 17 9 0 29 0 64 12 11
2014 Quebec (excluding National Capital Region) 29 42 23 3 0 3 0 73 3 29
2014 British Columbia 38 24 20 0 0 18 0 75 0 10
2014 Manitoba 31 21 18 11 5 15 0 60 19 22
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 5 95 685
2017 Quebec (excluding National Capital Region) 22 78 23
2017 Manitoba 0 100 19
2014 National Capital Region 6 94 733

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 45 33
2014 National Capital Region 42 40

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 77 33
2014 National Capital Region 87 40

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 33

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 33
2014 National Capital Region 0 40

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 19 33

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 33
2014 National Capital Region 23 39

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 28 33
2014 National Capital Region 13 39

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 33
2014 National Capital Region 0 39

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 30 33
2014 National Capital Region 18 39

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 33

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 33

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 33 33
2014 National Capital Region 38 39

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 31 33
2014 National Capital Region 18 40

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 33
2014 National Capital Region 15 40

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 21 33
2014 National Capital Region 13 40

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 33
2014 National Capital Region 13 40

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 43 33
2014 National Capital Region 54 40

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 20 31

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 31
2014 National Capital Region 0 38

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 26 31
2014 National Capital Region 18 38

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 46 31
2014 National Capital Region 41 38

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 58 31
2014 National Capital Region 69 38

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 31

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 90 10 33

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 11 17 18 2 2 40 10 57 8 685
2017 Quebec (excluding National Capital Region) 21 13 17 14 5 30 0 49 27 23
2017 Manitoba 31 5 22 0 0 42 0 62 0 19
2014 National Capital Region 10 16 21 2 2 42 7 51 7 733
2014 Ontario (excluding National Capital Region) 0 9 25 0 0 58 9 26 0 11
2014 Quebec (excluding National Capital Region) 34 18 16 0 0 29 3 76 0 29
2014 British Columbia 17 0 9 12 12 50 0 35 48 10
2014 Manitoba 33 9 13 9 5 31 0 61 21 22

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 20 35 17 3 2 20 3 72 6 685
2017 Quebec (excluding National Capital Region) 26 30 13 5 5 21 0 71 12 23
2017 Manitoba 41 33 5 5 0 16 0 88 6 19
2014 National Capital Region 18 28 21 3 2 26 2 63 7 733
2014 Ontario (excluding National Capital Region) 20 9 34 0 0 37 0 46 0 11
2014 Quebec (excluding National Capital Region) 38 30 13 0 0 19 0 84 0 29
2014 British Columbia 26 9 20 12 12 21 0 44 30 10
2014 Manitoba 40 22 22 11 0 5 0 66 11 22
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 24 26 21 14 11 0 3 52 26 684
2017 Quebec (excluding National Capital Region) 35 13 23 9 17 0 4 50 26 23
2017 Manitoba 12 45 22 17 5 0 0 56 21 18

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 17 30 30 14 8 0 1 48 22 687
2017 Quebec (excluding National Capital Region) 31 30 13 18 5 0 4 64 23 23
2017 Manitoba 59 27 10 5 0 0 0 86 5 19

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 27 30 22 12 5 1 2 59 18 680
2017 Quebec (excluding National Capital Region) 48 18 16 13 0 0 4 69 14 23
2017 Manitoba 64 21 10 0 0 0 5 89 0 19

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 18 25 26 15 14 1 2 44 29 686
2017 Quebec (excluding National Capital Region) 45 21 4 13 13 0 4 68 28 23
2017 Manitoba 55 20 20 0 5 0 0 75 5 19

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 19 9 4 2 1 14 82 7 683
2017 Quebec (excluding National Capital Region) 46 20 9 0 0 0 25 88 0 23
2017 Manitoba 84 5 0 0 0 0 11 100 0 19

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 35 29 19 8 6 0 1 66 15 686
2017 Quebec (excluding National Capital Region) 53 12 22 8 0 0 4 68 9 23
2017 Manitoba 38 48 10 5 0 0 0 86 5 19

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 27 35 21 11 4 1 2 63 15 685
2017 Quebec (excluding National Capital Region) 45 16 17 9 5 0 8 67 15 23
2017 Manitoba 27 58 15 0 0 0 0 85 0 19

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 24 29 27 12 6 0 2 55 18 686
2017 Quebec (excluding National Capital Region) 53 17 21 0 5 0 4 73 5 23
2017 Manitoba 49 30 10 5 0 5 0 84 5 19

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 30 31 21 10 5 1 2 63 16 685
2017 Quebec (excluding National Capital Region) 44 26 21 0 5 0 4 73 5 23
2017 Manitoba 53 26 10 5 0 5 0 84 5 19

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 35 32 19 7 3 1 3 69 11 686
2017 Quebec (excluding National Capital Region) 58 13 21 0 5 0 4 73 5 23
2017 Manitoba 59 21 16 0 0 5 0 83 0 19

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 60 22 10 4 3 0 1 83 7 687
2017 Quebec (excluding National Capital Region) 56 22 9 4 5 0 4 82 9 23
2017 Manitoba 78 16 5 0 0 0 0 95 0 19

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 76 9 5 4 2 1 4 89 6 686
2017 Quebec (excluding National Capital Region) 68 5 10 4 4 0 9 80 9 22
2017 Manitoba 79 10 5 0 0 5 0 94 0 19

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 55 26 9 5 2 1 3 84 7 686
2017 Quebec (excluding National Capital Region) 62 26 0 5 4 0 4 91 9 23
2017 Manitoba 37 43 11 10 0 0 0 79 10 19

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 66 14 8 5 4 1 3 83 9 684
2017 Quebec (excluding National Capital Region) 47 17 5 14 9 0 8 70 25 23
2017 Manitoba 57 33 5 0 5 0 0 90 5 19

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 58 10 3 2 1 1 25 91 5 685
2017 Quebec (excluding National Capital Region) 83 4 0 0 0 0 13 100 0 23
2017 Manitoba 64 15 0 5 0 0 16 94 6 19

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 64 18 6 2 1 1 7 90 3 684
2017 Quebec (excluding National Capital Region) 83 0 4 5 0 0 8 90 5 23
2017 Manitoba 69 26 5 0 0 0 0 95 0 19

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 63 13 7 4 6 1 6 82 11 687
2017 Quebec (excluding National Capital Region) 61 13 5 4 12 0 4 78 18 23
2017 Manitoba 36 42 11 10 0 0 0 79 10 19

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 48 30 13 4 2 0 3 81 6 684
2017 Quebec (excluding National Capital Region) 75 8 0 13 0 0 4 86 14 23
2017 Manitoba 26 63 5 5 0 0 0 89 5 19

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 13 36 34 12 4 1 0 50 16 687
2017 Quebec (excluding National Capital Region) 17 27 38 9 5 0 5 46 14 23
2017 Manitoba 27 42 30 0 0 0 0 70 0 19

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 5 16 39 26 13 0 1 40 21 685
2017 Quebec (excluding National Capital Region) 9 12 25 26 23 0 5 51 22 23
2017 Manitoba 0 10 21 53 16 0 0 69 10 19

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 13 39 23 10 6 9 0 58 17 685
2017 Quebec (excluding National Capital Region) 17 21 21 9 18 13 0 44 31 23
2017 Manitoba 47 37 10 0 0 5 0 89 0 19

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 17 42 20 11 6 3 0 61 18 685
2017 Quebec (excluding National Capital Region) 22 26 17 5 14 17 0 58 22 23
2017 Manitoba 32 47 5 10 0 5 0 83 11 19
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 15 85 684
2017 Quebec (excluding National Capital Region) 21 79 23
2014 National Capital Region 10 90 734
2014 Ontario (excluding National Capital Region) 0 100 11
2014 Manitoba 22 78 22

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 82 18 101
2014 National Capital Region 83 17 77

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 38 1 4 4 0 3 91 7 83
2014 National Capital Region 59 27 4 4 4 2 0 87 8 64
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 39 23 18 10 6 4 1 40 60 686
2017 Quebec (excluding National Capital Region) 57 13 18 8 4 0 0 57 43 23
2017 Manitoba 16 47 16 16 5 0 0 16 84 19

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 23 392
2017 Quebec (excluding National Capital Region) 11 10
2017 Manitoba 13 16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 27 392
2017 Quebec (excluding National Capital Region) 30 10
2017 Manitoba 25 16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 392
2017 Quebec (excluding National Capital Region) 11 10
2017 Manitoba 13 16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 53 392
2017 Quebec (excluding National Capital Region) 19 10
2017 Manitoba 49 16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 7 392
2017 Quebec (excluding National Capital Region) 0 10
2017 Manitoba 0 16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 35 392
2017 Quebec (excluding National Capital Region) 70 10
2017 Manitoba 45 16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 National Capital Region 9 54 17 9 2 9 376
2017 Quebec (excluding National Capital Region) 10 70 11 0 0 9 10
2017 Manitoba 0 89 6 6 0 0 16

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 16 27 12 18 15 2 10 49 38 394
2017 Quebec (excluding National Capital Region) 0 30 19 0 30 10 11 38 38 10
2017 Manitoba 12 32 37 7 12 0 0 44 19 16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 5 11 13 12 19 6 34 27 51 394
2017 Quebec (excluding National Capital Region) 11 19 10 10 30 10 11 38 50 10
2017 Manitoba 0 25 25 26 0 0 23 33 34 16
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