2017 Public Service Employee Survey Results for Library and Archives Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 59 0 7 0 0 0 93 7 27
2014 PM 20 33 3 40 3 0 0 53 43 30
2014 PM-04 36 27 9 27 0 0 0 64 27 11
2011 PM 15 48 15 15 7 0 0 63 22 27
2008 PM 33 52 5 10 0 0 0 86 10 21
2008 PM-04 30 50 10 10 0 0 0 80 10 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 74 15 4 7 0 0 0 89 7 27
2014 PM 63 37 0 0 0 0 0 100 0 30
2014 PM-04 64 36 0 0 0 0 0 100 0 11
2011 PM 56 30 7 7 0 0 0 85 7 27
2008 PM 57 43 0 0 0 0 0 100 0 21
2008 PM-04 60 40 0 0 0 0 0 100 0 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 33 7 4 0 0 0 89 4 27
2014 PM 57 27 10 7 0 0 0 83 7 30
2014 PM-04 55 27 9 9 0 0 0 82 9 11
2011 PM 59 26 4 4 7 0 0 85 11 27
2008 PM 62 38 0 0 0 0 0 100 0 21
2008 PM-04 70 30 0 0 0 0 0 100 0 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 41 0 11 4 0 0 85 15 27
2014 PM 40 43 7 7 3 0 0 83 10 30
2014 PM-04 36 64 0 0 0 0 0 100 0 11
2011 PM 37 41 0 19 4 0 0 78 22 27

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 22 11 15 4 0 0 70 19 27
2014 PM 23 40 17 20 0 0 0 63 20 30
2014 PM-04 27 27 9 36 0 0 0 55 36 11
2011 PM 22 37 15 22 4 0 0 59 26 27
2008 PM 29 48 5 14 5 0 0 76 19 21
2008 PM-04 30 40 0 20 10 0 0 70 30 10

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 33 4 4 4 0 0 89 7 27
2014 PM 43 30 10 7 10 0 0 73 17 30
2014 PM-04 27 45 9 9 9 0 0 73 18 11
2011 PM 52 26 7 4 7 0 4 81 12 27
2008 PM 48 48 5 0 0 0 0 95 0 21
2008 PM-04 50 50 0 0 0 0 0 100 0 10

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 37 4 4 0 0 0 93 4 27
2014 PM 47 27 17 3 7 0 0 73 10 30
2014 PM-04 36 45 0 9 9 0 0 82 18 11
2011 PM 48 41 0 4 4 0 4 92 8 27
2008 PM 52 29 10 5 5 0 0 81 10 21
2008 PM-04 70 10 20 0 0 0 0 80 0 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 30 11 4 0 0 4 85 4 27
2014 PM 23 57 7 13 0 0 0 80 13 30
2014 PM-04 9 55 9 27 0 0 0 64 27 11

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 26 19 4 4 0 7 72 8 27
2014 PM 30 33 13 17 3 3 0 66 21 30
2014 PM-04 9 45 9 36 0 0 0 55 36 11
2011 PM 30 30 22 11 4 4 0 62 15 27

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 4 15 11 15 0 33 39 39 27
2014 PM 7 10 23 13 10 7 30 26 37 30
2014 PM-04 9 18 36 0 9 0 27 38 13 11
2011 PM 15 19 26 15 15 4 7 38 33 27
2008 PM 33 14 14 24 5 5 5 53 32 21
2008 PM-04 40 10 20 0 10 10 10 63 13 10

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 37 4 4 0 0 0 93 4 27
2014 PM 47 40 0 10 3 0 0 87 13 30
2014 PM-04 27 55 0 18 0 0 0 82 18 11
2011 PM 41 30 15 4 11 0 0 70 15 27
2008 PM 48 48 0 5 0 0 0 95 5 21
2008 PM-04 40 60 0 0 0 0 0 100 0 10

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 48 7 4 7 0 0 81 11 27
2014 PM 13 43 23 13 3 3 0 59 17 30
2014 PM-04 0 36 27 36 0 0 0 36 36 11
2011 PM 7 37 15 22 19 0 0 44 41 27

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 33 11 0 4 0 0 85 4 27

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 59 22 7 7 4 0 0 81 11 27
2014 PM 40 47 3 7 0 0 3 90 7 30
2014 PM-04 27 55 9 9 0 0 0 82 9 11
2011 PM 30 37 11 15 0 7 0 72 16 27
2008 PM 48 38 14 0 0 0 0 86 0 21
2008 PM-04 50 50 0 0 0 0 0 100 0 10

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 37 4 11 4 0 0 82 15 27

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 74 18 4 4 0 0 0 93 4 27
2014 PM 67 27 7 0 0 0 0 93 0 30
2014 PM-04 64 27 9 0 0 0 0 91 0 11
2011 PM 52 37 4 4 0 0 4 92 4 27

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 26 7 15 0 0 4 77 15 27
2014 PM 7 63 7 13 7 0 3 72 21 30
2014 PM-04 0 82 0 0 18 0 0 82 18 11
2011 PM 22 37 22 15 4 0 0 59 19 27

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 30 7 7 4 0 0 82 11 27
2014 PM 23 33 23 7 10 3 0 59 17 30
2014 PM-04 9 55 18 0 18 0 0 64 18 11

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 30 15 7 4 0 0 74 11 27
2014 PM 10 43 23 20 3 0 0 53 23 30
2014 PM-04 0 55 27 9 9 0 0 55 18 11
2011 PM 11 44 15 22 7 0 0 56 30 27

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 63 26 4 7 0 0 0 89 7 27
2014 PM 47 30 17 0 7 0 0 77 7 30
2014 PM-04 36 55 0 0 9 0 0 91 9 11
2011 PM 37 33 15 11 0 0 4 73 12 27
2008 PM 57 43 0 0 0 0 0 100 0 21
2008 PM-04 60 40 0 0 0 0 0 100 0 10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 26 19 4 4 0 7 72 8 27
2014 PM 37 23 23 3 3 0 10 67 7 30
2014 PM-04 27 18 45 9 0 0 0 45 9 11
2011 PM 26 19 22 11 11 0 11 50 25 27
2008 PM 10 48 38 5 0 0 0 57 5 21
2008 PM-04 10 40 50 0 0 0 0 50 0 10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 0 26 41 15 19 0 0 33 26 27
2014 PM 3 33 43 13 3 0 3 17 38 30
2014 PM-04 0 45 36 18 0 0 0 18 45 11
2011 PM 22 33 30 7 4 0 4 12 58 27
2008 PM 14 43 33 10 0 0 0 10 57 21
2008 PM-04 0 40 40 20 0 0 0 20 40 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 0 11 30 15 37 7 0 56 12 27
2014 PM 10 23 37 17 3 0 10 22 37 30
2014 PM-04 9 27 45 9 0 0 9 10 40 11
2011 PM 44 15 26 7 4 4 0 12 62 27
2008 PM 0 48 19 29 5 0 0 33 48 21
2008 PM-04 0 30 30 40 0 0 0 40 30 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 0 15 26 15 33 0 11 54 17 27
2014 PM 10 23 17 27 7 0 17 40 40 30
2014 PM-04 9 18 45 9 9 0 9 20 30 11
2011 PM 22 19 33 11 11 0 4 23 42 27
2008 PM 14 19 29 24 14 0 0 38 33 21
2008 PM-04 10 20 30 20 20 0 0 40 30 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 4 15 22 22 33 0 4 58 19 27
2014 PM 0 25 29 25 11 0 11 40 28 28
2014 PM-04 0 50 30 10 10 0 0 20 50 10
2011 PM 7 7 41 19 11 4 11 35 17 27
2008 PM 5 19 29 38 10 0 0 48 24 21
2008 PM-04 0 20 40 30 10 0 0 40 20 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 26 22 7 18 0 11 29 46 27
2014 PM 10 50 30 0 7 0 3 7 62 30
2014 PM-04 9 64 9 0 9 0 9 10 80 11
2011 PM 30 33 22 7 4 0 4 12 65 27
2008 PM 19 43 19 14 5 0 0 19 62 21
2008 PM-04 0 50 30 20 0 0 0 20 50 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 4 15 30 19 26 0 7 48 20 27
2014 PM 3 23 30 23 7 0 13 35 31 30
2014 PM-04 9 27 55 9 0 0 0 9 36 11
2011 PM 19 15 26 26 4 0 11 33 38 27
2008 PM 10 5 57 24 5 0 0 29 14 21
2008 PM-04 10 10 40 30 10 0 0 40 20 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 0 22 41 19 15 0 4 35 23 27
2014 PM 17 17 30 17 13 0 7 32 36 30
2014 PM-04 18 18 36 9 9 0 9 20 40 11
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 22 0 7 0 0 4 92 8 27
2014 PM 60 23 3 3 10 0 0 83 13 30
2014 PM-04 45 27 0 9 18 0 0 73 27 11
2011 PM 63 26 0 4 7 0 0 89 11 27
2008 PM 57 33 0 10 0 0 0 90 10 21
2008 PM-04 40 50 0 10 0 0 0 90 10 10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 41 15 4 4 7 4 75 8 27
2014 PM 20 40 20 10 3 3 3 64 14 30
2014 PM-04 18 27 27 9 9 0 9 50 20 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 15 7 4 7 0 0 81 11 27
2014 PM 43 27 0 17 10 3 0 72 28 30
2014 PM-04 36 9 0 27 18 9 0 50 50 11

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 30 19 4 7 0 4 69 12 27
2014 PM 30 30 20 13 3 3 0 62 17 30
2014 PM-04 0 45 18 27 9 0 0 45 36 11
2011 PM 15 56 11 4 11 4 0 73 15 27
2008 PM 19 38 19 19 0 5 0 60 20 21
2008 PM-04 20 40 30 10 0 0 0 60 10 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 18 19 4 0 7 0 76 4 27
2014 PM 23 20 30 10 10 7 0 46 21 30
2014 PM-04 0 9 36 18 27 9 0 10 50 11
2011 PM 19 19 22 33 4 4 0 38 38 27
2008 PM 19 24 24 24 5 5 0 45 30 21
2008 PM-04 20 40 20 10 0 10 0 67 11 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 15 11 15 7 33 4 47 35 27
2014 PM 7 23 17 30 7 17 0 36 44 30
2014 PM-04 0 9 27 36 18 9 0 10 60 11

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 70 15 4 11 0 0 0 85 11 27
2014 PM 27 40 20 10 3 0 0 67 13 30
2014 PM-04 9 45 18 18 9 0 0 55 27 11
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 45 11 7 0 4 0 81 8 27
2014 PM 30 37 23 3 7 0 0 67 10 30
2014 PM-04 9 36 36 0 18 0 0 45 18 11
2011 PM 15 35 23 19 8 0 0 50 27 26
2008 PM 19 38 19 19 0 5 0 60 20 21
2008 PM-04 20 50 10 20 0 0 0 70 20 10

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 41 7 0 0 7 0 92 0 27
2014 PM 30 37 20 13 0 0 0 67 13 30
2014 PM-04 9 55 18 18 0 0 0 64 18 11
2011 PM 15 41 26 11 4 0 4 58 15 27
2008 PM 29 29 24 5 5 5 5 63 11 21
2008 PM-04 30 30 30 0 0 10 0 67 0 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 44 15 0 0 0 0 85 0 27
2014 PM 31 41 17 7 0 3 0 75 7 29
2014 PM-04 0 60 30 10 0 0 0 60 10 10
2011 PM 15 52 7 15 7 4 0 69 23 27
2008 PM 19 48 10 10 10 0 5 70 20 21
2008 PM-04 20 50 10 20 0 0 0 70 20 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 73 23 4 0 0 0 0 96 0 26
2014 PM 83 17 0 0 0 0 0 100 0 30
2014 PM-04 82 18 0 0 0 0 0 100 0 11
2011 PM 67 26 7 0 0 0 0 93 0 27
2008 PM 71 14 5 10 0 0 0 86 10 21
2008 PM-04 70 10 10 10 0 0 0 80 10 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 59 15 4 4 0 19 0 91 5 27
2014 PM 47 23 13 0 7 7 3 78 7 30
2014 PM-04 27 36 27 0 9 0 0 64 9 11
2011 PM 52 33 11 0 4 0 0 85 4 27

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 26 0 7 0 0 0 93 7 27

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 22 4 0 4 4 0 92 4 27

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 33 7 4 0 0 0 89 4 27
2014 PM 47 30 13 0 10 0 0 77 10 30
2014 PM-04 18 27 27 0 27 0 0 45 27 11
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 29 19 0 4 15 0 74 4 27
2014 PM 3 37 20 13 13 13 0 46 31 30
2014 PM-04 0 27 27 9 27 9 0 30 40 11
2011 PM 4 7 41 19 19 11 0 13 42 27

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 22 19 19 0 11 0 58 21 27
2014 PM 7 17 27 30 13 7 0 25 46 30
2014 PM-04 0 9 18 45 18 9 0 10 70 11
2011 PM 0 7 26 37 30 0 0 7 67 27
2008 PM 14 43 14 19 10 0 0 57 29 21
2008 PM-04 20 60 10 10 0 0 0 80 10 10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 18 19 26 0 15 0 48 31 27
2014 PM 3 17 27 30 13 10 0 22 48 30
2014 PM-04 0 9 18 55 9 9 0 10 70 11
2011 PM 0 7 26 41 22 4 0 8 65 27
2008 PM 10 19 33 24 14 0 0 29 38 21
2008 PM-04 10 30 30 30 0 0 0 40 30 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 18 26 11 4 7 0 56 16 27
2014 PM 7 23 13 30 13 13 0 35 50 30
2014 PM-04 0 27 9 36 9 18 0 33 56 11
2011 PM 4 7 22 26 33 7 0 12 64 27
2008 PM 19 29 24 14 10 5 0 50 25 21
2008 PM-04 30 30 20 10 0 10 0 67 11 10

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 48 15 4 0 11 0 79 4 27
2014 PM 7 20 23 30 17 3 0 28 48 30
2014 PM-04 0 27 9 36 27 0 0 27 64 11
2011 PM 0 15 19 48 19 0 0 15 67 27
2008 PM 5 57 10 29 0 0 0 62 29 21
2008 PM-04 10 70 10 10 0 0 0 80 10 10
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 33 11 4 0 7 0 84 4 27
2014 PM 13 43 30 10 3 0 0 57 13 30
2014 PM-04 9 45 27 9 9 0 0 55 18 11
2011 PM 11 41 22 4 19 4 0 54 23 27

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 63 18 11 4 0 0 4 85 4 27
2014 PM 37 50 10 0 3 0 0 87 3 30
2014 PM-04 27 55 9 0 9 0 0 82 9 11
2011 PM 41 30 11 7 7 4 0 73 15 27

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 26 26 7 7 4 0 58 15 27
2014 PM 17 50 7 7 7 13 0 77 15 30
2014 PM-04 0 64 0 18 9 9 0 70 30 11
2011 PM 15 48 11 15 7 0 4 65 23 27
2008 PM 10 52 10 10 10 10 0 68 21 21
2008 PM-04 10 50 10 10 10 10 0 67 22 10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 30 19 11 7 11 0 58 21 27
2014 PM 17 33 17 10 13 7 3 56 26 30
2014 PM-04 9 27 9 27 27 0 0 36 55 11
2011 PM 4 37 22 26 11 0 0 41 37 27

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 26 7 11 7 22 4 65 25 27
2014 PM 7 20 13 30 13 7 10 32 52 30
2014 PM-04 0 9 9 36 27 0 18 11 78 11
2011 PM 7 11 26 19 26 11 0 21 50 27

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 71 26 0 0 0 0 4 100 0 27
2014 PM 57 17 10 10 3 3 0 76 14 30
2014 PM-04 55 18 0 18 9 0 0 73 27 11

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 74 19 4 0 0 0 4 96 0 27
2014 PM 60 33 3 0 0 3 0 97 0 30
2014 PM-04 45 45 9 0 0 0 0 91 0 11
2011 PM 59 26 11 4 0 0 0 85 4 27
2008 PM 48 48 0 5 0 0 0 95 5 21
2008 PM-04 40 50 0 10 0 0 0 90 10 10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 44 11 11 7 0 0 70 19 27
2014 PM 10 27 13 20 13 13 3 44 40 30
2014 PM-04 9 27 0 36 18 0 9 40 60 11
2011 PM 4 33 30 15 19 0 0 37 33 27
2008 PM 24 38 24 14 0 0 0 62 14 21
2008 PM-04 30 30 20 20 0 0 0 60 20 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 37 30 7 4 0 4 58 12 27
2014 PM 10 23 23 13 13 7 10 40 32 30
2014 PM-04 0 36 9 18 18 9 9 44 44 11
2011 PM 0 22 19 22 26 7 4 25 54 27
2008 PM 10 29 14 33 14 0 0 38 48 21
2008 PM-04 20 30 0 40 10 0 0 50 50 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 33 22 7 4 4 0 65 11 27

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 30 19 4 0 0 0 78 4 27
2014 PM 20 40 17 0 7 17 0 72 8 30
2014 PM-04 27 45 9 0 9 9 0 80 10 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 37 15 4 0 0 0 81 4 27
2014 PM 27 43 17 0 7 7 0 75 7 30
2014 PM-04 27 27 27 0 9 9 0 60 10 11
2011 PM 7 30 33 15 4 7 4 42 21 27

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 70 26 4 0 0 0 0 96 0 27
2014 PM 27 40 17 10 7 0 0 67 17 30
2014 PM-04 9 36 27 18 9 0 0 45 27 11
2011 PM 7 37 26 15 11 0 4 46 27 27
2008 PM 29 48 5 10 5 5 0 80 15 21
2008 PM-04 30 60 10 0 0 0 0 90 0 10

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 30 15 7 0 0 0 78 7 27
2014 PM 7 27 33 30 3 0 0 33 33 30
2014 PM-04 9 18 27 36 9 0 0 27 45 11
2011 PM 7 15 22 22 33 0 0 22 56 27

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 30 15 7 0 0 0 78 7 27
2014 PM 7 23 43 23 3 0 0 30 27 30
2014 PM-04 9 18 27 36 9 0 0 27 45 11
2011 PM 4 22 19 26 30 0 0 26 56 27
2008 PM 19 48 19 10 5 0 0 67 14 21
2008 PM-04 20 60 10 10 0 0 0 80 10 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 69 15 4 8 0 4 0 88 8 26
2014 PM 14 34 17 14 14 7 0 52 30 29
2014 PM-04 18 9 27 18 27 0 0 27 45 11
2011 PM 7 30 15 22 11 15 0 43 39 27
2008 PM 29 48 5 10 0 10 0 84 11 21
2008 PM-04 40 50 10 0 0 0 0 90 0 10
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 15 59 26 27
2014 PM 43 27 30 30
2014 PM-04 36 27 36 11
2011 PM 22 37 41 27
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 15 30 4 0 33 11 40 7 27
2014 PM 7 10 23 7 3 40 10 33 20 30
2014 PM-04 9 9 27 9 9 27 9 29 29 11

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 26 33 0 0 7 0 64 0 27
2014 PM 13 10 40 3 3 27 3 33 10 30
2014 PM-04 9 18 27 9 9 18 9 38 25 11
2011 PM 4 30 44 7 0 15 0 39 9 27
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 41 22 11 0 4 0 66 11 27
2014 PM 10 73 10 0 0 7 0 89 0 30
2014 PM-04 18 73 0 0 0 9 0 100 0 11
2011 PM 15 63 11 7 4 0 0 78 11 27
2008 PM 24 43 5 14 10 5 0 70 25 21
2008 PM-04 10 40 10 10 20 10 0 56 33 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 4 15 22 7 0 48 4 39 15 27
2014 PM 0 33 20 3 3 23 17 56 11 30
2014 PM-04 0 45 18 0 0 18 18 71 0 11
2011 PM 0 26 44 4 0 19 7 35 5 27

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 18 15 4 0 7 0 80 4 27
2014 PM 33 33 17 3 3 10 0 74 7 30
2014 PM-04 18 45 18 9 9 0 0 64 18 11
2011 PM 30 52 11 4 0 4 0 85 4 27
2008 PM 19 52 5 5 0 19 0 88 6 21
2008 PM-04 10 60 0 0 0 30 0 100 0 10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 26 19 4 0 7 0 76 4 27
2014 PM 13 43 17 3 3 17 3 71 8 30
2014 PM-04 9 36 18 9 9 9 9 56 22 11
2011 PM 11 41 22 11 0 11 4 61 13 27
2008 PM 19 48 5 10 5 14 0 78 17 21
2008 PM-04 30 50 10 0 0 10 0 89 0 10
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 12 27 0 0 34 15 46 0 26
2014 PM 0 23 23 0 3 43 7 47 7 30
2014 PM-04 0 27 18 0 9 36 9 50 17 11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 35 23 0 0 8 0 75 0 26
2014 PM 3 37 20 3 3 27 7 60 10 30
2014 PM-04 0 45 18 0 9 18 9 63 13 11
2011 PM 8 42 31 0 0 19 0 62 0 26
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 22 15 4 11 0 7 68 16 27

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 26 26 15 19 0 0 41 33 27

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 52 0 19 4 0 0 78 22 27

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 11 26 11 33 0 0 29 45 27

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 11 7 4 4 0 30 79 11 27

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 22 11 7 11 0 15 65 22 27

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 19 33 4 0 0 0 63 4 27

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 37 15 11 4 0 0 70 15 27

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 26 15 7 4 0 4 73 12 27

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 33 11 11 4 0 4 73 15 27

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 63 19 7 4 4 4 0 85 8 27

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 85 7 0 0 0 4 4 100 0 27

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 74 15 7 0 0 4 0 92 0 27

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 74 15 7 0 0 4 0 92 0 27

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 70 4 0 0 0 4 22 100 0 27

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 33 7 4 0 4 4 88 4 27

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 74 4 11 0 0 4 7 88 0 27

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 22 18 0 7 4 11 70 9 27

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 18 26 26 4 0 0 44 30 27

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 19 37 15 15 0 4 31 31 27

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 33 30 11 7 4 0 50 19 27

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 44 15 11 0 7 0 72 12 27
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 26 74 27
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 11 22 7 4 4 4 52 48 27

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 42 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 42 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 8 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 58 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 33 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 0 27 45 9 0 18 11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 17 8 17 42 0 8 27 64 12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 0 17 0 0 33 25 25 33 67 12
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