2017 Public Service Employee Survey Results for Library and Archives Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	41	3	5	3	90	7	189
2017	3 to 10 years in current department or agency	38	48	4	7	3	86	10	299
2017	11 to 20 years in current department or agency	36	44	5	10	4	80	14	170
2017	More than 20 years in current department or agency	30	55	5	7	3	85	10	66
2014	Less than 3 years in current department or agency	42	45	4	9	0	87	9	183
2014	3 to 10 years in current department or agency	33	48	6	11	2	81	13	374
2014	11 to 20 years in current department or agency	21	57	6	9	7	78	16	139
2014	More than 20 years in current department or agency	30	40	11	13	6	70	19	116

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	26	1	4	0	0	1	95	4	189
2017	3 to 10 years in current department or agency	66	28	2	2	2	0	0	94	3	299
2017	11 to 20 years in current department or agency	62	32	3	3	0	0	0	94	3	170
2017	More than 20 years in current department or agency	42	44	8	1	2	0	3	89	3	67
2014	Less than 3 years in current department or agency	71	24	3	1	0	0	1	96	1	183
2014	3 to 10 years in current department or agency	61	30	3	5	1	0	0	91	6	373
2014	11 to 20 years in current department or agency	53	33	9	3	1	1	1	87	4	139
2014	More than 20 years in current department or agency	45	38	10	4	2	0	0	83	7	116

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	25	8	6	1	0	85	7	190
2017	3 to 10 years in current department or agency	55	32	4	6	2	0	87	8	299
2017	11 to 20 years in current department or agency	50	36	4	8	2	0	87	9	171
2017	More than 20 years in current department or agency	45	33	12	6	3	1	79	9	67
2014	Less than 3 years in current department or agency	70	19	5	5	1	0	89	6	183
2014	3 to 10 years in current department or agency	50	32	8	8	2	1	83	9	374
2014	11 to 20 years in current department or agency	42	37	9	10	3	0	79	12	139
2014	More than 20 years in current department or agency	45	37	9	7	2	0	82	9	116

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	35	7	4	1	0	88	5	189
2017	3 to 10 years in current department or agency	49	36	5	8	2	0	85	10	298
2017	11 to 20 years in current department or agency	40	39	9	7	4	0	80	11	171
2017	More than 20 years in current department or agency	35	45	12	3	3	2	81	6	67
2014	Less than 3 years in current department or agency	43	43	8	5	1	0	86	6	183
2014	3 to 10 years in current department or agency	45	40	6	7	2	0	85	9	373
2014	11 to 20 years in current department or agency	40	41	6	7	6	0	81	13	139
2014	More than 20 years in current department or agency	41	42	6	8	4	0	83	12	116

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	42	8	6	3	0	82	10	189
2017	3 to 10 years in current department or agency	29	42	10	15	3	0	72	18	299
2017	11 to 20 years in current department or agency	29	45	16	8	2	1	74	10	171
2017	More than 20 years in current department or agency	31	43	11	5	9	1	75	14	66
2014	Less than 3 years in current department or agency	38	37	9	12	1	2	77	14	183
2014	3 to 10 years in current department or agency	26	43	11	16	4	0	69	21	374
2014	11 to 20 years in current department or agency	26	40	20	9	4	1	67	14	139
2014	More than 20 years in current department or agency	26	47	9	11	7	0	72	19	116

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	31	11	3	2	0	84	5	190
2017	3 to 10 years in current department or agency	43	41	9	6	1	0	84	7	298
2017	11 to 20 years in current department or agency	51	36	9	3	1	0	87	4	171
2017	More than 20 years in current department or agency	42	43	10	1	3	0	86	5	67
2014	Less than 3 years in current department or agency	39	35	11	6	9	0	74	15	183
2014	3 to 10 years in current department or agency	41	39	9	6	5	0	80	11	374
2014	11 to 20 years in current department or agency	43	40	10	3	3	0	84	6	139
2014	More than 20 years in current department or agency	47	34	12	6	0	1	82	6	116

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	35	5	3	2	0	0	90	5	189
2017	3 to 10 years in current department or agency	49	37	6	6	2	0	0	87	8	298
2017	11 to 20 years in current department or agency	55	35	6	4	1	0	0	90	4	171
2017	More than 20 years in current department or agency	48	42	5	3	1	0	0	91	5	67
2014	Less than 3 years in current department or agency	38	37	8	7	10	0	0	75	16	183
2014	3 to 10 years in current department or agency	45	40	6	4	4	0	0	86	8	374
2014	11 to 20 years in current department or agency	50	37	4	5	2	0	1	88	8	139
2014	More than 20 years in current department or agency	49	31	12	5	0	2	0	82	5	116

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	37	6	3	0	0	1	91	3	190
2017	3 to 10 years in current department or agency	46	44	5	4	1	0	0	90	4	297
2017	11 to 20 years in current department or agency	46	37	9	7	1	0	0	84	8	171
2017	More than 20 years in current department or agency	32	47	9	11	1	0	0	79	12	67
2014	Less than 3 years in current department or agency	48	37	9	5	1	0	0	85	6	183
2014	3 to 10 years in current department or agency	44	41	10	3	1	0	0	86	5	374
2014	11 to 20 years in current department or agency	38	42	13	4	3	0	0	80	7	139
2014	More than 20 years in current department or agency	36	42	11	6	4	1	1	79	9	116

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	31	11	2	3	1	1	85	4	190
2017	3 to 10 years in current department or agency	48	32	10	6	2	1	1	82	8	298
2017	11 to 20 years in current department or agency	47	32	9	7	4	1	1	80	11	171
2017	More than 20 years in current department or agency	32	40	11	8	6	0	3	75	14	67
2014	Less than 3 years in current department or agency	43	29	12	9	4	1	2	74	14	183
2014	3 to 10 years in current department or agency	40	36	14	5	3	1	1	77	8	373
2014	11 to 20 years in current department or agency	30	33	20	7	7	1	2	65	15	139
2014	More than 20 years in current department or agency	34	44	9	9	4	0	0	78	13	116

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	24	14	5	6	3	24	65	15	190
2017	3 to 10 years in current department or agency	30	24	14	7	8	4	13	66	18	298
2017	11 to 20 years in current department or agency	21	27	15	7	7	2	21	63	17	171
2017	More than 20 years in current department or agency	15	23	11	6	13	8	24	56	28	66
2014	Less than 3 years in current department or agency	29	13	16	7	5	5	25	60	17	183
2014	3 to 10 years in current department or agency	22	23	13	9	10	2	20	58	25	374
2014	11 to 20 years in current department or agency	19	16	15	9	11	6	23	49	29	139
2014	More than 20 years in current department or agency	21	23	15	12	6	4	18	56	24	115

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	43	5	3	3	0	89	6	190
2017	3 to 10 years in current department or agency	33	48	10	6	3	0	81	9	299
2017	11 to 20 years in current department or agency	41	44	9	5	2	0	85	7	171
2017	More than 20 years in current department or agency	45	34	11	8	1	2	80	9	67
2014	Less than 3 years in current department or agency	33	36	13	9	9	0	69	19	183
2014	3 to 10 years in current department or agency	30	45	14	7	3	0	75	11	373
2014	11 to 20 years in current department or agency	33	49	12	3	1	1	83	5	139
2014	More than 20 years in current department or agency	32	52	11	4	2	0	83	6	116

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	40	12	4	3	1	0	81	7	190
2017	3 to 10 years in current department or agency	25	37	17	13	6	1	0	63	20	298
2017	11 to 20 years in current department or agency	24	36	17	12	12	0	0	59	24	171
2017	More than 20 years in current department or agency	24	33	15	10	17	0	1	57	28	67
2014	Less than 3 years in current department or agency	35	32	14	11	6	0	1	68	17	183
2014	3 to 10 years in current department or agency	22	40	17	14	8	0	0	62	21	374
2014	11 to 20 years in current department or agency	21	34	25	11	8	1	0	56	19	139
2014	More than 20 years in current department or agency	26	41	12	11	9	1	0	68	20	116

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	43	11	4	2	1	1	83	6	190
2017	3 to 10 years in current department or agency	28	50	11	7	3	0	0	78	11	299
2017	11 to 20 years in current department or agency	34	44	10	9	2	0	0	78	12	171
2017	More than 20 years in current department or agency	26	53	9	7	5	0	0	79	12	67

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	41	5	2	2	0	1	91	4	190
2017	3 to 10 years in current department or agency	45	42	7	4	1	1	0	88	5	299
2017	11 to 20 years in current department or agency	42	37	11	7	2	1	0	80	9	171
2017	More than 20 years in current department or agency	30	38	21	5	6	2	0	68	11	67
2014	Less than 3 years in current department or agency	46	38	9	3	3	1	0	85	7	183
2014	3 to 10 years in current department or agency	41	44	9	5	1	0	1	86	5	374
2014	11 to 20 years in current department or agency	37	47	7	6	3	1	0	84	9	139
2014	More than 20 years in current department or agency	38	45	11	4	1	1	0	84	4	116

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	41	10	5	2	0	83	7	190
2017	3 to 10 years in current department or agency	31	33	19	10	6	1	65	16	299
2017	11 to 20 years in current department or agency	30	34	14	11	11	0	64	22	171
2017	More than 20 years in current department or agency	24	33	13	11	15	3	59	27	66

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	34	5	2	1	0	0	92	3	190
2017	3 to 10 years in current department or agency	47	38	10	4	1	0	0	85	5	299
2017	11 to 20 years in current department or agency	59	32	8	1	0	0	0	92	1	171
2017	More than 20 years in current department or agency	62	27	6	3	0	2	0	91	3	66
2014	Less than 3 years in current department or agency	55	32	6	4	2	0	0	87	6	183
2014	3 to 10 years in current department or agency	58	31	9	1	2	0	0	89	3	372
2014	11 to 20 years in current department or agency	61	30	6	1	1	0	1	92	2	139
2014	More than 20 years in current department or agency	55	36	8	0	0	1	0	92	0	116

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	41	12	5	2	1	1	81	7	190
2017	3 to 10 years in current department or agency	29	47	10	9	5	0	0	76	14	298
2017	11 to 20 years in current department or agency	31	40	14	8	6	0	0	71	15	171
2017	More than 20 years in current department or agency	24	33	17	9	12	3	2	60	22	66
2014	Less than 3 years in current department or agency	28	37	14	12	4	0	3	68	17	183
2014	3 to 10 years in current department or agency	22	46	12	14	5	0	0	68	19	373
2014	11 to 20 years in current department or agency	15	38	22	14	11	0	0	54	24	139
2014	More than 20 years in current department or agency	18	49	13	12	6	1	0	68	18	116

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	41	13	3	3	1	1	81	6	189
2017	3 to 10 years in current department or agency	34	42	13	6	5	0	0	76	11	298
2017	11 to 20 years in current department or agency	37	34	15	4	9	0	1	72	13	171
2017	More than 20 years in current department or agency	24	39	14	5	14	2	3	66	19	66
2014	Less than 3 years in current department or agency	35	33	16	9	5	0	1	69	15	183
2014	3 to 10 years in current department or agency	31	39	15	9	6	0	0	70	15	372
2014	11 to 20 years in current department or agency	24	32	26	9	6	1	2	58	16	139
2014	More than 20 years in current department or agency	29	40	16	10	3	1	1	70	13	116

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	43	5	5	2	1	1	88	7	190
2017	3 to 10 years in current department or agency	27	48	12	7	4	0	1	76	12	299
2017	11 to 20 years in current department or agency	31	36	21	8	4	1	0	66	12	170
2017	More than 20 years in current department or agency	23	42	18	9	6	2	0	66	16	66
2014	Less than 3 years in current department or agency	32	41	15	8	2	0	2	74	10	183
2014	3 to 10 years in current department or agency	30	39	15	12	4	0	0	68	16	374
2014	11 to 20 years in current department or agency	22	47	19	4	6	1	0	70	11	139
2014	More than 20 years in current department or agency	25	37	18	12	5	2	0	64	18	116

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	42	4	5	1	0	90	6	190
2017	3 to 10 years in current department or agency	38	47	10	5	1	0	85	6	297
2017	11 to 20 years in current department or agency	46	33	15	3	2	1	80	5	171
2017	More than 20 years in current department or agency	44	41	8	5	3	0	85	8	66
2014	Less than 3 years in current department or agency	45	30	13	7	4	0	75	12	183
2014	3 to 10 years in current department or agency	39	41	13	5	2	0	81	7	374
2014	11 to 20 years in current department or agency	43	44	7	4	2	0	87	6	139
2014	More than 20 years in current department or agency	46	36	12	5	1	0	82	6	116

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	34	10	3	2	0	1	85	5	189
2017	3 to 10 years in current department or agency	51	32	9	4	3	0	1	83	8	299
2017	11 to 20 years in current department or agency	42	39	9	5	3	0	2	83	8	171
2017	More than 20 years in current department or agency	45	28	21	4	1	0	0	73	6	67
2014	Less than 3 years in current department or agency	62	26	8	3	0	1	1	89	3	183
2014	3 to 10 years in current department or agency	38	39	13	5	4	0	1	78	9	374
2014	11 to 20 years in current department or agency	41	31	18	5	2	0	3	74	7	139
2014	More than 20 years in current department or agency	37	37	19	3	2	0	2	75	5	116

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	20	32	24	16	2	3	42	25	190
2017	3 to 10 years in current department or agency	7	22	37	22	8	2	2	32	29	298
2017	11 to 20 years in current department or agency	8	23	45	12	9	1	2	22	32	170
2017	More than 20 years in current department or agency	12	23	37	24	2	2	1	26	36	67
2014	Less than 3 years in current department or agency	4	20	30	23	17	2	6	43	25	183
2014	3 to 10 years in current department or agency	14	32	33	12	7	1	2	19	47	374
2014	11 to 20 years in current department or agency	20	23	38	14	2	0	3	16	45	139
2014	More than 20 years in current department or agency	12	31	36	15	3	1	3	19	44	116

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	6	24	28	28	8	3	63	10	190
2017	3 to 10 years in current department or agency	7	15	35	26	12	3	2	40	23	298
2017	11 to 20 years in current department or agency	8	17	37	21	11	4	2	33	27	169
2017	More than 20 years in current department or agency	15	15	28	28	4	8	1	36	33	67
2014	Less than 3 years in current department or agency	5	15	29	19	20	6	6	44	22	182
2014	3 to 10 years in current department or agency	18	28	34	11	6	2	2	17	48	374
2014	11 to 20 years in current department or agency	18	29	37	11	1	2	3	12	49	138
2014	More than 20 years in current department or agency	17	30	30	15	3	2	4	19	49	116

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	13	31	19	22	3	4	44	22	189
2017	3 to 10 years in current department or agency	11	24	33	18	9	3	2	28	37	297
2017	11 to 20 years in current department or agency	15	20	37	13	6	3	7	21	38	169
2017	More than 20 years in current department or agency	16	20	22	21	6	8	8	32	42	67
2014	Less than 3 years in current department or agency	8	16	22	15	22	7	9	45	29	182
2014	3 to 10 years in current department or agency	24	35	23	10	6	1	2	16	60	373
2014	11 to 20 years in current department or agency	30	27	21	11	4	3	5	16	62	139
2014	More than 20 years in current department or agency	30	23	23	12	2	3	6	16	59	116

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	8	28	27	31	1	3	60	11	185
2017	3 to 10 years in current department or agency	5	15	29	32	17	1	1	50	20	296
2017	11 to 20 years in current department or agency	7	16	32	28	14	1	3	43	24	169
2017	More than 20 years in current department or agency	6	13	26	33	9	6	7	48	21	67
2014	Less than 3 years in current department or agency	2	8	21	27	31	5	6	66	11	181
2014	3 to 10 years in current department or agency	10	19	33	24	11	1	1	36	30	371
2014	11 to 20 years in current department or agency	9	14	38	25	7	2	5	34	25	139
2014	More than 20 years in current department or agency	8	17	36	25	6	2	6	34	27	116

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	13	24	19	28	3	6	51	23	190
2017	3 to 10 years in current department or agency	16	18	39	16	8	1	2	25	35	296
2017	11 to 20 years in current department or agency	18	23	33	12	9	1	4	22	43	170
2017	More than 20 years in current department or agency	27	23	23	19	3	2	3	24	52	67
2014	Less than 3 years in current department or agency	5	13	25	19	24	4	9	50	21	182
2014	3 to 10 years in current department or agency	20	31	25	13	8	0	2	22	53	374
2014	11 to 20 years in current department or agency	22	31	34	7	2	2	3	9	55	139
2014	More than 20 years in current department or agency	27	22	30	14	3	0	3	18	51	116

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	2	12	23	24	23	10	5	56	17	190
2017	3 to 10 years in current department or agency	7	17	26	33	13	2	2	48	25	297
2017	11 to 20 years in current department or agency	10	14	29	26	14	2	5	43	25	170
2017	More than 20 years in current department or agency	14	18	34	18	7	2	7	27	35	67
2014	Less than 3 years in current department or agency	9	8	24	24	22	8	5	53	20	181
2014	3 to 10 years in current department or agency	10	21	27	23	12	2	4	37	34	374
2014	11 to 20 years in current department or agency	12	20	30	16	10	5	8	30	36	139
2014	More than 20 years in current department or agency	12	18	33	26	3	3	6	31	33	116

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	15	31	22	18	4	4	42	24	190
2017	3 to 10 years in current department or agency	9	22	41	18	6	2	1	25	32	297
2017	11 to 20 years in current department or agency	15	17	41	11	6	5	4	19	35	170
2017	More than 20 years in current department or agency	16	18	28	18	6	9	4	28	40	67
2014	Less than 3 years in current department or agency	7	12	29	17	23	7	6	45	22	183
2014	3 to 10 years in current department or agency	18	26	33	12	7	3	2	19	46	374
2014	11 to 20 years in current department or agency	22	26	28	9	6	4	5	17	53	139
2014	More than 20 years in current department or agency	25	21	29	13	5	4	3	19	49	115

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	27	3	2	1	0	2	94	3	190
2017	3 to 10 years in current department or agency	62	28	3	5	2	0	0	90	7	299
2017	11 to 20 years in current department or agency	61	22	6	7	1	1	2	86	8	171
2017	More than 20 years in current department or agency	46	34	3	12	3	0	2	81	15	67
2014	Less than 3 years in current department or agency	70	22	3	3	1	0	2	93	4	183
2014	3 to 10 years in current department or agency	68	20	3	6	2	0	1	89	8	373
2014	11 to 20 years in current department or agency	51	33	9	4	1	1	1	85	6	139
2014	More than 20 years in current department or agency	62	22	6	7	2	0	2	85	9	116

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	34	13	4	2	8	11	77	7	190
2017	3 to 10 years in current department or agency	22	37	15	7	8	6	5	67	16	299
2017	11 to 20 years in current department or agency	23	26	21	12	7	9	2	55	21	171
2017	More than 20 years in current department or agency	25	34	14	9	12	6	0	63	23	67
2014	Less than 3 years in current department or agency	34	27	12	4	7	9	6	73	13	183
2014	3 to 10 years in current department or agency	32	34	13	10	5	3	4	70	16	372
2014	11 to 20 years in current department or agency	21	34	17	9	6	8	4	63	18	138
2014	More than 20 years in current department or agency	36	26	17	4	9	3	5	67	14	116

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	34	4	4	1	1	90	5	190
2017	3 to 10 years in current department or agency	44	34	10	6	5	1	79	11	299
2017	11 to 20 years in current department or agency	42	30	13	9	5	2	73	14	171
2017	More than 20 years in current department or agency	40	31	9	4	15	0	71	20	67
2014	Less than 3 years in current department or agency	50	28	10	6	5	1	79	12	183
2014	3 to 10 years in current department or agency	48	28	8	9	6	1	77	15	374
2014	11 to 20 years in current department or agency	36	38	8	11	5	2	76	16	139
2014	More than 20 years in current department or agency	47	30	7	6	9	1	78	15	115

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	40	8	6	1	2	1	84	7	190
2017	3 to 10 years in current department or agency	33	46	9	7	4	1	0	80	11	299
2017	11 to 20 years in current department or agency	30	37	14	13	4	2	1	69	17	171
2017	More than 20 years in current department or agency	26	40	14	8	11	2	0	67	19	67
2014	Less than 3 years in current department or agency	42	31	11	11	2	3	0	76	13	183
2014	3 to 10 years in current department or agency	34	40	13	9	3	1	1	75	12	374
2014	11 to 20 years in current department or agency	25	39	14	11	6	5	0	67	18	138
2014	More than 20 years in current department or agency	29	41	15	8	2	2	3	73	11	116

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	31	10	5	2	15	1	80	7	190
2017	3 to 10 years in current department or agency	30	32	14	9	7	7	1	68	18	298
2017	11 to 20 years in current department or agency	29	27	14	13	8	9	0	62	23	171
2017	More than 20 years in current department or agency	19	31	14	13	14	10	0	55	29	66
2014	Less than 3 years in current department or agency	33	25	13	10	2	16	1	70	14	183
2014	3 to 10 years in current department or agency	30	31	13	13	7	6	1	65	21	374
2014	11 to 20 years in current department or agency	23	29	18	9	10	7	3	58	22	138
2014	More than 20 years in current department or agency	25	29	18	9	7	11	1	61	18	116

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	13	23	18	8	3	28	7	55	17	190
2017	3 to 10 years in current department or agency	12	23	19	15	8	19	4	46	29	299
2017	11 to 20 years in current department or agency	11	20	18	14	10	21	6	42	34	171
2017	More than 20 years in current department or agency	12	32	9	12	12	22	1	57	31	67
2014	Less than 3 years in current department or agency	15	18	14	14	7	27	4	47	32	183
2014	3 to 10 years in current department or agency	12	25	17	17	12	13	4	45	35	374
2014	11 to 20 years in current department or agency	7	24	22	19	7	19	3	39	33	138
2014	More than 20 years in current department or agency	15	27	23	15	6	13	1	49	24	116

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	37	6	5	0	0	0	89	5	190
2017	3 to 10 years in current department or agency	46	38	8	6	2	0	0	84	8	299
2017	11 to 20 years in current department or agency	37	45	5	8	5	0	0	82	13	171
2017	More than 20 years in current department or agency	44	36	8	3	7	2	0	81	11	67
2014	Less than 3 years in current department or agency	51	30	9	10	0	0	0	81	10	182
2014	3 to 10 years in current department or agency	43	43	7	4	2	0	0	86	7	373
2014	11 to 20 years in current department or agency	42	43	10	2	2	1	1	86	4	139
2014	More than 20 years in current department or agency	46	40	8	4	2	0	0	86	6	116

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	45	7	3	1	0	1	89	4	190
2017	3 to 10 years in current department or agency	38	37	12	7	4	1	0	76	11	299
2017	11 to 20 years in current department or agency	36	39	13	4	6	2	0	77	10	171
2017	More than 20 years in current department or agency	34	36	16	6	8	0	0	70	14	67
2014	Less than 3 years in current department or agency	40	27	13	8	8	1	3	69	17	183
2014	3 to 10 years in current department or agency	38	34	15	8	3	1	1	73	12	374
2014	11 to 20 years in current department or agency	36	38	16	7	3	0	0	74	10	139
2014	More than 20 years in current department or agency	38	36	16	6	5	0	0	74	10	116

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	32	4	2	0	2	0	94	2	189
2017	3 to 10 years in current department or agency	45	36	8	4	4	2	0	83	9	298
2017	11 to 20 years in current department or agency	40	37	13	6	2	2	1	79	8	171
2017	More than 20 years in current department or agency	35	35	9	8	8	3	2	74	16	67
2014	Less than 3 years in current department or agency	49	26	12	3	3	7	0	80	6	183
2014	3 to 10 years in current department or agency	42	34	12	7	3	2	1	78	10	374
2014	11 to 20 years in current department or agency	41	38	12	5	2	2	1	81	7	139
2014	More than 20 years in current department or agency	47	33	12	2	5	1	0	80	7	116

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	33	6	5	1	2	1	88	6	190
2017	3 to 10 years in current department or agency	42	37	8	7	6	0	1	79	13	299
2017	11 to 20 years in current department or agency	41	39	6	8	5	2	0	81	13	171
2017	More than 20 years in current department or agency	31	40	15	5	8	2	0	72	12	67
2014	Less than 3 years in current department or agency	48	26	8	10	4	3	1	78	14	183
2014	3 to 10 years in current department or agency	43	34	10	7	4	1	0	79	12	374
2014	11 to 20 years in current department or agency	44	30	18	6	3	1	0	74	9	139
2014	More than 20 years in current department or agency	38	34	12	9	5	1	0	73	15	115

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	81	18	0	1	0	0	0	99	1	188
2017	3 to 10 years in current department or agency	81	15	2	2	0	0	0	96	2	297
2017	11 to 20 years in current department or agency	79	16	2	1	0	1	0	96	1	171
2017	More than 20 years in current department or agency	68	26	3	3	0	0	0	94	3	67
2014	Less than 3 years in current department or agency	82	12	3	2	0	0	0	95	3	183
2014	3 to 10 years in current department or agency	83	14	2	1	0	0	1	98	1	374
2014	11 to 20 years in current department or agency	84	10	2	2	1	0	1	96	3	137
2014	More than 20 years in current department or agency	77	20	2	1	0	0	0	98	1	116

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	24	4	7	2	5	2	87	9	190
2017	3 to 10 years in current department or agency	52	24	7	2	5	5	4	84	8	298
2017	11 to 20 years in current department or agency	52	29	4	2	3	4	6	90	6	171
2017	More than 20 years in current department or agency	45	32	8	1	5	6	3	85	7	66
2014	Less than 3 years in current department or agency	47	13	6	5	10	6	13	75	18	183
2014	3 to 10 years in current department or agency	54	22	8	6	4	3	4	81	10	374
2014	11 to 20 years in current department or agency	55	24	5	3	6	3	3	84	10	139
2014	More than 20 years in current department or agency	53	28	7	2	3	4	3	87	6	116

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	27	5	2	1	1	92	3	190
2017	3 to 10 years in current department or agency	56	27	9	5	2	1	83	8	298
2017	11 to 20 years in current department or agency	53	33	6	3	5	0	86	8	171
2017	More than 20 years in current department or agency	45	33	8	8	6	0	79	14	66

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	29	4	1	1	0	93	2	190
2017	3 to 10 years in current department or agency	56	25	9	5	2	3	84	7	299
2017	11 to 20 years in current department or agency	56	21	13	4	2	3	80	7	171
2017	More than 20 years in current department or agency	45	29	7	6	8	5	78	14	67

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	32	6	3	1	0	0	91	3	190
2017	3 to 10 years in current department or agency	49	31	10	5	5	0	0	80	10	299
2017	11 to 20 years in current department or agency	48	32	10	6	4	0	0	80	10	171
2017	More than 20 years in current department or agency	47	30	9	7	6	0	0	77	13	66
2014	Less than 3 years in current department or agency	51	26	7	9	5	0	1	78	15	183
2014	3 to 10 years in current department or agency	46	31	11	6	4	1	1	78	10	374
2014	11 to 20 years in current department or agency	49	33	9	5	4	0	0	82	9	139
2014	More than 20 years in current department or agency	54	25	11	6	4	0	0	79	10	115

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	28	17	10	0	9	10	67	12	30
2017	3 to 10 years in current department or agency	25	35	13	3	3	5	17	77	7	72
2017	11 to 20 years in current department or agency	21	55	9	7	5	4	0	79	12	46
2017	More than 20 years in current department or agency	29	39	12	10	0	10	0	76	11	10
2014	Less than 3 years in current department or agency	36	22	10	0	0	26	5	85	0	19
2014	3 to 10 years in current department or agency	23	42	19	8	1	1	6	70	10	87
2014	11 to 20 years in current department or agency	11	52	22	0	12	4	0	66	12	27
2014	More than 20 years in current department or agency	33	21	18	18	0	0	11	60	20	24

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	41	11	2	0	8	1	85	2	190
2017	3 to 10 years in current department or agency	22	34	20	8	8	7	0	61	17	299
2017	11 to 20 years in current department or agency	18	37	15	9	9	12	0	62	21	171
2017	More than 20 years in current department or agency	16	24	20	12	15	13	0	46	31	67
2014	Less than 3 years in current department or agency	31	32	7	8	2	19	2	79	12	183
2014	3 to 10 years in current department or agency	12	39	20	13	7	9	0	56	23	374
2014	11 to 20 years in current department or agency	9	30	26	15	9	11	0	43	28	139
2014	More than 20 years in current department or agency	13	25	26	13	10	13	0	43	27	116

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	37	12	6	1	7	0	79	8	190
2017	3 to 10 years in current department or agency	20	39	20	13	6	3	0	60	20	299
2017	11 to 20 years in current department or agency	17	33	22	11	11	4	0	53	24	171
2017	More than 20 years in current department or agency	10	25	25	13	19	8	0	38	34	67
2014	Less than 3 years in current department or agency	30	32	16	6	3	11	1	72	10	183
2014	3 to 10 years in current department or agency	12	31	23	20	10	3	0	45	31	374
2014	11 to 20 years in current department or agency	7	29	19	26	15	4	0	37	43	139
2014	More than 20 years in current department or agency	10	29	27	11	19	5	0	41	31	116

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	29	21	7	2	13	2	65	10	190
2017	3 to 10 years in current department or agency	13	39	19	17	7	5	0	55	24	298
2017	11 to 20 years in current department or agency	14	28	23	11	14	11	0	47	27	171
2017	More than 20 years in current department or agency	9	22	27	12	15	13	2	36	32	67
2014	Less than 3 years in current department or agency	26	26	17	8	4	17	1	64	15	183
2014	3 to 10 years in current department or agency	7	29	25	23	11	6	0	38	36	374
2014	11 to 20 years in current department or agency	4	19	26	22	18	11	0	26	44	138
2014	More than 20 years in current department or agency	6	23	26	14	19	13	0	33	38	116

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	34	15	7	2	10	73	10	190
2017	3 to 10 years in current department or agency	16	32	20	14	10	7	53	26	299
2017	11 to 20 years in current department or agency	20	29	22	9	12	7	53	24	171
2017	More than 20 years in current department or agency	7	20	29	9	20	15	31	35	66
2014	Less than 3 years in current department or agency	31	29	15	7	4	14	70	13	183
2014	3 to 10 years in current department or agency	18	28	19	17	11	6	49	30	374
2014	11 to 20 years in current department or agency	12	22	24	16	13	13	39	33	139
2014	More than 20 years in current department or agency	16	29	20	10	16	9	50	29	116

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	37	18	9	2	7	69	12	190
2017	3 to 10 years in current department or agency	12	42	18	17	9	3	55	27	298
2017	11 to 20 years in current department or agency	14	38	20	9	15	4	54	25	170
2017	More than 20 years in current department or agency	9	27	26	13	17	8	39	33	66
2014	Less than 3 years in current department or agency	23	38	14	11	6	8	67	18	181
2014	3 to 10 years in current department or agency	10	34	22	20	12	3	45	32	373
2014	11 to 20 years in current department or agency	7	33	26	17	14	3	41	32	139
2014	More than 20 years in current department or agency	9	36	19	11	22	2	46	34	116

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	44	8	4	1	3	87	5	189
2017	3 to 10 years in current department or agency	29	49	13	6	2	1	78	8	295
2017	11 to 20 years in current department or agency	26	47	16	5	5	1	73	11	171
2017	More than 20 years in current department or agency	15	55	9	9	9	3	72	19	67
2014	Less than 3 years in current department or agency	40	37	13	7	1	2	79	8	183
2014	3 to 10 years in current department or agency	19	42	20	10	8	1	62	18	374
2014	11 to 20 years in current department or agency	15	41	25	9	8	2	57	17	139
2014	More than 20 years in current department or agency	12	43	17	14	12	2	56	27	116

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	40	8	2	0	4	0	91	2	189
2017	3 to 10 years in current department or agency	36	46	11	3	1	3	0	84	4	296
2017	11 to 20 years in current department or agency	35	48	10	2	0	3	1	87	2	170
2017	More than 20 years in current department or agency	36	43	8	6	6	2	0	80	12	67
2014	Less than 3 years in current department or agency	39	36	13	3	1	8	0	81	5	183
2014	3 to 10 years in current department or agency	35	43	13	3	2	4	0	81	5	373
2014	11 to 20 years in current department or agency	37	42	11	1	1	5	1	85	3	139
2014	More than 20 years in current department or agency	35	44	11	3	0	7	0	85	3	116

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	32	11	10	2	8	2	75	13	190
2017	3 to 10 years in current department or agency	24	39	14	12	6	5	0	67	19	297
2017	11 to 20 years in current department or agency	24	48	12	6	5	4	1	75	12	171
2017	More than 20 years in current department or agency	19	33	16	6	15	11	0	58	23	67
2014	Less than 3 years in current department or agency	32	27	18	9	6	7	0	64	17	183
2014	3 to 10 years in current department or agency	28	42	13	8	5	4	0	73	13	373
2014	11 to 20 years in current department or agency	23	35	18	8	7	7	3	64	16	139
2014	More than 20 years in current department or agency	27	41	12	7	7	4	2	73	14	116

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	31	16	10	5	17	3	62	18	190
2017	3 to 10 years in current department or agency	16	35	19	15	6	9	0	56	23	296
2017	11 to 20 years in current department or agency	15	43	21	9	5	7	0	63	15	170
2017	More than 20 years in current department or agency	12	39	21	5	18	3	2	53	25	67
2014	Less than 3 years in current department or agency	21	27	16	14	8	12	2	56	26	183
2014	3 to 10 years in current department or agency	24	34	22	9	6	5	1	62	15	373
2014	11 to 20 years in current department or agency	20	43	19	5	5	7	1	68	11	139
2014	More than 20 years in current department or agency	19	31	22	8	9	8	3	56	20	116

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	23	16	6	3	18	7	67	12	190
2017	3 to 10 years in current department or agency	14	25	22	11	14	10	3	45	29	297
2017	11 to 20 years in current department or agency	12	23	20	16	15	11	2	40	36	170
2017	More than 20 years in current department or agency	10	25	14	15	20	13	3	43	41	67
2014	Less than 3 years in current department or agency	19	18	14	14	6	25	3	52	29	183
2014	3 to 10 years in current department or agency	10	20	20	20	17	11	2	35	42	373
2014	11 to 20 years in current department or agency	6	16	28	18	14	15	4	27	39	139
2014	More than 20 years in current department or agency	8	34	19	15	11	11	2	48	30	115

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	28	6	2	1	3	2	91	3	190
2017	3 to 10 years in current department or agency	50	40	6	2	1	1	0	90	4	299
2017	11 to 20 years in current department or agency	45	39	8	5	1	2	1	86	6	171
2017	More than 20 years in current department or agency	33	45	9	9	3	1	0	79	12	67
2014	Less than 3 years in current department or agency	68	18	3	4	0	2	4	91	5	183
2014	3 to 10 years in current department or agency	51	32	9	5	2	1	1	84	7	373
2014	11 to 20 years in current department or agency	45	35	10	4	4	2	1	82	8	139
2014	More than 20 years in current department or agency	41	39	9	4	6	0	0	81	10	116

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	19	4	1	0	2	1	95	1	190
2017	3 to 10 years in current department or agency	68	27	3	1	0	1	1	96	1	299
2017	11 to 20 years in current department or agency	60	30	7	3	1	0	1	90	4	171
2017	More than 20 years in current department or agency	40	43	9	4	2	1	0	85	6	67
2014	Less than 3 years in current department or agency	70	14	5	1	0	5	4	93	1	183
2014	3 to 10 years in current department or agency	67	25	5	2	0	1	1	93	2	374
2014	11 to 20 years in current department or agency	56	37	2	1	1	1	3	96	1	139
2014	More than 20 years in current department or agency	56	37	2	4	2	0	0	92	5	116

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	38	10	8	4	6	1	77	13	190
2017	3 to 10 years in current department or agency	19	41	17	13	9	1	0	61	22	299
2017	11 to 20 years in current department or agency	20	35	21	11	10	2	0	57	21	171
2017	More than 20 years in current department or agency	19	21	27	15	14	4	0	42	30	67
2014	Less than 3 years in current department or agency	30	29	10	9	5	12	6	71	17	183
2014	3 to 10 years in current department or agency	21	31	21	13	11	2	1	53	25	373
2014	11 to 20 years in current department or agency	12	42	17	13	12	3	1	57	26	139
2014	More than 20 years in current department or agency	15	42	21	7	13	3	0	59	20	115

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	34	14	16	9	6	4	56	29	190
2017	3 to 10 years in current department or agency	14	24	18	20	21	2	2	39	42	299
2017	11 to 20 years in current department or agency	11	22	21	24	17	3	2	34	44	171
2017	More than 20 years in current department or agency	6	18	23	17	29	5	3	26	50	67
2014	Less than 3 years in current department or agency	23	24	10	11	14	7	10	57	30	183
2014	3 to 10 years in current department or agency	13	23	22	17	21	1	3	38	39	374
2014	11 to 20 years in current department or agency	7	20	22	15	28	6	1	29	47	138
2014	More than 20 years in current department or agency	10	20	21	16	23	3	7	34	43	116

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	47	14	4	2	4	1	79	6	189
2017	3 to 10 years in current department or agency	17	47	20	8	4	4	0	67	13	298
2017	11 to 20 years in current department or agency	17	38	24	9	5	7	1	59	15	171
2017	More than 20 years in current department or agency	9	40	24	9	15	2	2	50	25	67

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	33	10	1	1	5	1	88	2	190
2017	3 to 10 years in current department or agency	28	46	15	4	1	5	1	79	5	298
2017	11 to 20 years in current department or agency	26	45	15	5	2	5	1	76	8	171
2017	More than 20 years in current department or agency	21	38	25	3	9	4	0	62	12	66
2014	Less than 3 years in current department or agency	43	34	9	2	2	11	0	85	5	183
2014	3 to 10 years in current department or agency	31	41	16	5	2	5	0	76	7	374
2014	11 to 20 years in current department or agency	25	35	25	4	4	8	0	64	9	139
2014	More than 20 years in current department or agency	26	38	19	7	2	9	0	70	10	116

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	43	5	2	0	2	92	2	190
2017	3 to 10 years in current department or agency	29	50	12	4	1	3	82	6	298
2017	11 to 20 years in current department or agency	25	49	17	3	4	2	75	7	171
2017	More than 20 years in current department or agency	18	47	23	1	7	3	67	9	66
2014	Less than 3 years in current department or agency	50	31	10	2	2	4	84	5	182
2014	3 to 10 years in current department or agency	32	44	13	5	2	3	79	7	374
2014	11 to 20 years in current department or agency	21	40	25	4	4	6	64	9	139
2014	More than 20 years in current department or agency	20	44	22	4	4	6	68	8	116

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	38	1	1	0	0	98	1	190
2017	3 to 10 years in current department or agency	42	45	6	2	3	0	88	6	299
2017	11 to 20 years in current department or agency	37	39	12	6	5	0	77	11	170
2017	More than 20 years in current department or agency	30	39	13	6	9	3	70	16	67
2014	Less than 3 years in current department or agency	58	29	7	5	1	0	87	6	182
2014	3 to 10 years in current department or agency	39	43	12	3	2	0	82	6	374
2014	11 to 20 years in current department or agency	27	46	17	5	4	1	74	9	139
2014	More than 20 years in current department or agency	29	44	16	5	5	1	74	10	115

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	40	4	4	0	0	92	4	190
2017	3 to 10 years in current department or agency	30	43	17	4	4	1	74	9	298
2017	11 to 20 years in current department or agency	26	37	19	8	9	2	64	17	171
2017	More than 20 years in current department or agency	21	35	19	11	10	5	59	22	67
2014	Less than 3 years in current department or agency	39	35	12	9	5	0	74	13	183
2014	3 to 10 years in current department or agency	18	38	22	13	7	2	57	20	374
2014	11 to 20 years in current department or agency	11	32	38	11	7	1	43	19	139
2014	More than 20 years in current department or agency	16	33	26	13	10	1	50	23	116

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	37	6	4	1	1	89	5	189
2017	3 to 10 years in current department or agency	29	45	14	7	4	1	74	11	299
2017	11 to 20 years in current department or agency	26	40	17	11	6	1	66	17	171
2017	More than 20 years in current department or agency	21	37	22	9	9	3	59	18	67
2014	Less than 3 years in current department or agency	39	33	15	10	3	0	72	13	183
2014	3 to 10 years in current department or agency	18	43	21	12	5	1	62	17	374
2014	11 to 20 years in current department or agency	12	36	30	11	9	1	49	20	139
2014	More than 20 years in current department or agency	15	36	23	13	11	1	51	25	116

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	31	13	4	3	4	0	79	7	189
2017	3 to 10 years in current department or agency	40	30	15	10	4	2	0	71	14	299
2017	11 to 20 years in current department or agency	36	33	11	8	7	4	2	73	16	169
2017	More than 20 years in current department or agency	26	33	13	15	6	6	1	64	23	67
2014	Less than 3 years in current department or agency	36	20	17	9	10	8	1	60	21	183
2014	3 to 10 years in current department or agency	29	28	17	11	11	3	1	59	23	372
2014	11 to 20 years in current department or agency	24	34	17	10	10	4	0	61	21	139
2014	More than 20 years in current department or agency	24	35	18	13	4	5	2	63	19	116

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	19	41	40	190
2017	3 to 10 years in current department or agency	17	51	32	299
2017	11 to 20 years in current department or agency	15	51	34	171
2017	More than 20 years in current department or agency	29	40	31	67
2014	Less than 3 years in current department or agency	33	36	31	183
2014	3 to 10 years in current department or agency	27	42	31	374
2014	11 to 20 years in current department or agency	14	49	37	139
2014	More than 20 years in current department or agency	31	39	29	116

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	0	19	30	0	48	3	37
2017	3 to 10 years in current department or agency	17	25	37	9	10	2	52
2017	11 to 20 years in current department or agency	35	23	31	0	0	11	26
2017	More than 20 years in current department or agency	74	0	10	0	16	0	19
2014	Less than 3 years in current department or agency	6	10	45	4	9999	35	59
2014	3 to 10 years in current department or agency	10	31	38	11	9999	10	101
2014	11 to 20 years in current department or agency	19	10	49	5	9999	17	18
2014	More than 20 years in current department or agency	76	6	3	5	9999	10	35

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	10	90	190
2017	3 to 10 years in current department or agency	16	84	298
2017	11 to 20 years in current department or agency	19	81	171
2017	More than 20 years in current department or agency	18	82	67
2014	Less than 3 years in current department or agency	13	87	183
2014	3 to 10 years in current department or agency	15	85	374
2014	11 to 20 years in current department or agency	12	88	139
2014	More than 20 years in current department or agency	17	83	115

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	50	19
2017	3 to 10 years in current department or agency	40	44
2017	11 to 20 years in current department or agency	51	32
2017	More than 20 years in current department or agency	59	12
2014	Less than 3 years in current department or agency	55	24
2014	3 to 10 years in current department or agency	61	57
2014	More than 20 years in current department or agency	59	19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	19
2017	3 to 10 years in current department or agency	59	44
2017	11 to 20 years in current department or agency	59	32
2017	More than 20 years in current department or agency	84	12
2014	Less than 3 years in current department or agency	43	24
2014	3 to 10 years in current department or agency	50	57
2014	11 to 20 years in current department or agency	79	15
2014	More than 20 years in current department or agency	75	19

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	10	44
2017	More than 20 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	10	57
2014	11 to 20 years in current department or agency	0	15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	19
2017	3 to 10 years in current department or agency	44
2017	11 to 20 years in current department or agency	32
2017	More than 20 years in current department or agency	12
2014	Less than 3 years in current department or agency	24
2014	3 to 10 years in current department or agency	57
2014	11 to 20 years in current department or agency	15
2014	More than 20 years in current department or agency	19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	19
2017	3 to 10 years in current department or agency	44
2017	More than 20 years in current department or agency	12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	53	19
2017	3 to 10 years in current department or agency	44	44
2017	11 to 20 years in current department or agency	56	32
2017	More than 20 years in current department or agency	52	12
2014	Less than 3 years in current department or agency	35	24
2014	3 to 10 years in current department or agency	40	57
2014	11 to 20 years in current department or agency	38	15
2014	More than 20 years in current department or agency	33	19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	31	19
2017	3 to 10 years in current department or agency	30	44
2017	11 to 20 years in current department or agency	52	32
2017	More than 20 years in current department or agency	43	12
2014	Less than 3 years in current department or agency	32	24
2014	3 to 10 years in current department or agency	36	57
2014	11 to 20 years in current department or agency	32	15
2014	More than 20 years in current department or agency	54	19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	64	19
2017	3 to 10 years in current department or agency	41	44
2017	11 to 20 years in current department or agency	41	32
2017	More than 20 years in current department or agency	59	12
2014	Less than 3 years in current department or agency	31	24
2014	3 to 10 years in current department or agency	48	57
2014	11 to 20 years in current department or agency	47	15
2014	More than 20 years in current department or agency	46	19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	33	44
2017	11 to 20 years in current department or agency	35	32
2017	More than 20 years in current department or agency	41	12
2014	Less than 3 years in current department or agency	27	24
2014	3 to 10 years in current department or agency	33	57
2014	11 to 20 years in current department or agency	39	15
2014	More than 20 years in current department or agency	43	19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	19
2017	3 to 10 years in current department or agency	18	44
2017	11 to 20 years in current department or agency	36	32
2014	Less than 3 years in current department or agency	20	24
2014	3 to 10 years in current department or agency	30	57
2014	More than 20 years in current department or agency	33	19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	54	19
2017	3 to 10 years in current department or agency	58	44
2017	11 to 20 years in current department or agency	63	32
2017	More than 20 years in current department or agency	49	12
2014	Less than 3 years in current department or agency	55	24
2014	3 to 10 years in current department or agency	62	57
2014	11 to 20 years in current department or agency	60	15
2014	More than 20 years in current department or agency	54	19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	36	19
2017	3 to 10 years in current department or agency	28	44
2017	11 to 20 years in current department or agency	25	32
2014	3 to 10 years in current department or agency	32	57

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	19
2017	11 to 20 years in current department or agency	32
2017	More than 20 years in current department or agency	12
2014	Less than 3 years in current department or agency	24
2014	3 to 10 years in current department or agency	57
2014	11 to 20 years in current department or agency	15
2014	More than 20 years in current department or agency	19

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	16	44

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	19
2017	3 to 10 years in current department or agency	30	44
2017	11 to 20 years in current department or agency	47	32
2017	More than 20 years in current department or agency	69	12
2014	Less than 3 years in current department or agency	39	24
2014	3 to 10 years in current department or agency	42	57
2014	11 to 20 years in current department or agency	53	15
2014	More than 20 years in current department or agency	56	19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	25	44
2017	11 to 20 years in current department or agency	19	32
2014	3 to 10 years in current department or agency	26	57

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	18	44
2017	11 to 20 years in current department or agency	15	32
2014	3 to 10 years in current department or agency	11	57
2014	More than 20 years in current department or agency	25	19

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	54	19
2017	3 to 10 years in current department or agency	62	44
2017	11 to 20 years in current department or agency	44	32
2017	More than 20 years in current department or agency	51	12
2014	Less than 3 years in current department or agency	49	24
2014	3 to 10 years in current department or agency	59	57
2014	11 to 20 years in current department or agency	43	15
2014	More than 20 years in current department or agency	27	19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	32	19
2017	3 to 10 years in current department or agency	22	44
2017	11 to 20 years in current department or agency	24	32
2014	Less than 3 years in current department or agency	24	24
2014	3 to 10 years in current department or agency	23	57

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	18	44
2017	11 to 20 years in current department or agency	21	32
2014	3 to 10 years in current department or agency	15	57

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	25	44
2017	11 to 20 years in current department or agency	25	32
2017	More than 20 years in current department or agency	43	12
2014	3 to 10 years in current department or agency	15	57

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	16	32
2014	3 to 10 years in current department or agency	16	57
2014	11 to 20 years in current department or agency	0	15

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	44
2017	11 to 20 years in current department or agency	16	32
2014	Less than 3 years in current department or agency	19	24
2014	3 to 10 years in current department or agency	11	57

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	31	19
2017	3 to 10 years in current department or agency	25	44
2017	11 to 20 years in current department or agency	28	32
2014	Less than 3 years in current department or agency	25	24
2014	3 to 10 years in current department or agency	22	57
2014	11 to 20 years in current department or agency	32	15
2014	More than 20 years in current department or agency	32	19

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	13	40
2014	3 to 10 years in current department or agency	15	55
2014	11 to 20 years in current department or agency	0	15

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	13	40
2017	More than 20 years in current department or agency	0	11
2014	Less than 3 years in current department or agency	31	24
2014	3 to 10 years in current department or agency	32	55

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	16	40
2017	More than 20 years in current department or agency	0	11
2014	11 to 20 years in current department or agency	0	15

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	32	18
2017	3 to 10 years in current department or agency	18	40
2014	3 to 10 years in current department or agency	12	55

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	20	30
2014	3 to 10 years in current department or agency	20	55

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	40	18
2014	Less than 3 years in current department or agency	23	24
2014	3 to 10 years in current department or agency	12	55

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	15	40

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	23	40
2017	11 to 20 years in current department or agency	30	30
2017	More than 20 years in current department or agency	47	11
2014	Less than 3 years in current department or agency	20	24
2014	3 to 10 years in current department or agency	24	55
2014	11 to 20 years in current department or agency	32	15

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	17	30
2014	3 to 10 years in current department or agency	20	55

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	40	18
2017	3 to 10 years in current department or agency	46	40
2017	11 to 20 years in current department or agency	43	30
2017	More than 20 years in current department or agency	47	11
2014	Less than 3 years in current department or agency	33	24
2014	3 to 10 years in current department or agency	42	55
2014	11 to 20 years in current department or agency	54	15
2014	More than 20 years in current department or agency	39	17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	18
2017	3 to 10 years in current department or agency	40
2017	11 to 20 years in current department or agency	30
2014	Less than 3 years in current department or agency	24
2014	11 to 20 years in current department or agency	15
2014	More than 20 years in current department or agency	17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	49	18
2017	3 to 10 years in current department or agency	40	40
2017	11 to 20 years in current department or agency	57	30
2017	More than 20 years in current department or agency	74	11
2014	Less than 3 years in current department or agency	36	24
2014	3 to 10 years in current department or agency	52	55
2014	11 to 20 years in current department or agency	47	15
2014	More than 20 years in current department or agency	60	17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	18
2017	3 to 10 years in current department or agency	40
2017	More than 20 years in current department or agency	11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	14	40
2017	11 to 20 years in current department or agency	20	30

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	56	44	19
2017	3 to 10 years in current department or agency	100	0	44
2017	11 to 20 years in current department or agency	100	0	32
2017	More than 20 years in current department or agency	100	0	12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	15	13	4	0	38	15	63	9	190
2017	3 to 10 years in current department or agency	12	16	19	7	7	30	9	46	23	299
2017	11 to 20 years in current department or agency	15	17	18	7	7	30	6	50	22	171
2017	More than 20 years in current department or agency	9	18	30	4	15	20	3	36	25	67
2014	Less than 3 years in current department or agency	15	12	17	5	1	39	11	54	12	183
2014	3 to 10 years in current department or agency	12	16	19	7	5	31	10	48	21	374
2014	11 to 20 years in current department or agency	9	13	22	8	2	40	6	41	19	139
2014	More than 20 years in current department or agency	9	19	22	5	9	31	4	44	22	116

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	31	13	2	0	23	4	80	3	190
2017	3 to 10 years in current department or agency	21	34	18	7	4	15	2	65	13	297
2017	11 to 20 years in current department or agency	21	35	20	4	8	11	1	64	13	171
2017	More than 20 years in current department or agency	18	27	26	5	12	12	1	51	19	67
2014	Less than 3 years in current department or agency	28	21	12	6	1	30	2	73	9	183
2014	3 to 10 years in current department or agency	17	34	22	8	4	15	1	61	14	374
2014	11 to 20 years in current department or agency	19	24	27	9	2	18	1	53	14	139
2014	More than 20 years in current department or agency	14	29	26	7	7	18	0	52	16	116

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	42	9	7	3	2	13	78	12	190
2017	3 to 10 years in current department or agency	22	55	10	7	1	2	3	81	9	299
2017	11 to 20 years in current department or agency	26	50	13	8	0	0	4	79	8	170
2017	More than 20 years in current department or agency	24	63	13	0	0	0	1	87	0	67
2014	Less than 3 years in current department or agency	17	39	13	10	9	3	8	63	21	182
2014	3 to 10 years in current department or agency	21	55	11	6	2	1	4	80	8	373
2014	11 to 20 years in current department or agency	17	48	25	5	2	1	2	68	7	139
2014	More than 20 years in current department or agency	18	62	14	1	0	2	3	85	1	116

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	11	18	14	3	2	33	18	61	9	190
2017	3 to 10 years in current department or agency	10	24	22	7	4	26	7	50	16	298
2017	11 to 20 years in current department or agency	9	22	23	8	6	23	9	46	20	169
2017	More than 20 years in current department or agency	6	29	17	9	14	16	9	46	30	66
2014	Less than 3 years in current department or agency	8	17	21	4	2	33	16	47	11	182
2014	3 to 10 years in current department or agency	8	20	25	10	4	25	8	43	20	373
2014	11 to 20 years in current department or agency	6	19	32	7	6	25	6	35	19	139
2014	More than 20 years in current department or agency	2	23	23	10	9	27	6	38	28	116

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	28	7	0	0	10	12	92	0	189
2017	3 to 10 years in current department or agency	40	41	7	2	0	7	3	90	2	298
2017	11 to 20 years in current department or agency	37	37	11	2	1	6	6	83	4	169
2017	More than 20 years in current department or agency	30	40	11	9	0	9	1	78	10	67
2014	Less than 3 years in current department or agency	33	24	12	2	2	18	8	78	5	182
2014	3 to 10 years in current department or agency	35	37	10	4	0	9	4	83	6	373
2014	11 to 20 years in current department or agency	27	40	21	2	1	9	2	74	2	139
2014	More than 20 years in current department or agency	35	37	12	2	2	8	4	82	4	116

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	29	9	0	0	11	11	88	1	188
2017	3 to 10 years in current department or agency	26	42	12	5	1	12	3	80	6	298
2017	11 to 20 years in current department or agency	28	30	12	4	5	15	6	73	11	168
2017	More than 20 years in current department or agency	17	41	16	6	6	13	1	67	14	66
2014	Less than 3 years in current department or agency	29	20	15	2	2	23	9	72	6	182
2014	3 to 10 years in current department or agency	23	36	18	5	2	13	4	71	8	373
2014	11 to 20 years in current department or agency	13	36	23	6	4	16	2	60	12	139
2014	More than 20 years in current department or agency	17	37	19	6	3	15	3	65	11	116

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	3	97	189
2017	3 to 10 years in current department or agency	6	94	299
2017	11 to 20 years in current department or agency	5	95	170
2017	More than 20 years in current department or agency	7	93	67
2014	Less than 3 years in current department or agency	6	94	183
2014	3 to 10 years in current department or agency	5	95	373
2014	11 to 20 years in current department or agency	7	93	139
2014	More than 20 years in current department or agency	5	95	116

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	30	16
2014	3 to 10 years in current department or agency	43	19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	76	16
2014	Less than 3 years in current department or agency	81	11
2014	3 to 10 years in current department or agency	89	19
2014	11 to 20 years in current department or agency	90	10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	16
2014	Less than 3 years in current department or agency	11
2014	11 to 20 years in current department or agency	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	16
2014	Less than 3 years in current department or agency	11
2014	3 to 10 years in current department or agency	19
2014	11 to 20 years in current department or agency	10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	16
2014	Less than 3 years in current department or agency	11
2014	11 to 20 years in current department or agency	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	16
2014	Less than 3 years in current department or agency	0	11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	16

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	16
2014	3 to 10 years in current department or agency	18
2014	11 to 20 years in current department or agency	10

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	37	16

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	16
2014	Less than 3 years in current department or agency	11
2014	3 to 10 years in current department or agency	18
2014	11 to 20 years in current department or agency	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	16

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	16
2014	11 to 20 years in current department or agency	0	10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	16

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	16
2014	Less than 3 years in current department or agency	11
2014	11 to 20 years in current department or agency	10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	38	16
2014	3 to 10 years in current department or agency	32	18
2014	11 to 20 years in current department or agency	61	10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	49	16
2014	3 to 10 years in current department or agency	27	19
2014	11 to 20 years in current department or agency	0	10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	16
2014	11 to 20 years in current department or agency	0	10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	16
2014	Less than 3 years in current department or agency	0	11
2014	3 to 10 years in current department or agency	26	19

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	16

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	38	16
2014	Less than 3 years in current department or agency	54	11
2014	3 to 10 years in current department or agency	45	19
2014	11 to 20 years in current department or agency	70	10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	34	15
2014	11 to 20 years in current department or agency	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	15
2014	3 to 10 years in current department or agency	17
2014	11 to 20 years in current department or agency	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	15
2014	Less than 3 years in current department or agency	10
2014	3 to 10 years in current department or agency	17
2014	11 to 20 years in current department or agency	10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	15
2014	Less than 3 years in current department or agency	0	10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	15
2014	11 to 20 years in current department or agency	0	10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	15

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	34	15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	15
2014	Less than 3 years in current department or agency	10
2014	3 to 10 years in current department or agency	17
2014	11 to 20 years in current department or agency	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	40	15
2014	Less than 3 years in current department or agency	47	10
2014	3 to 10 years in current department or agency	73	17
2014	11 to 20 years in current department or agency	61	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	100	0	16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	16	11	1	1	44	13	70	4	189
2017	3 to 10 years in current department or agency	12	18	19	3	2	38	8	57	9	299
2017	11 to 20 years in current department or agency	12	15	20	2	2	40	9	52	9	170
2017	More than 20 years in current department or agency	9	18	29	2	6	25	12	43	12	67
2014	Less than 3 years in current department or agency	19	13	16	1	1	43	7	64	4	183
2014	3 to 10 years in current department or agency	11	15	21	2	2	40	8	50	9	373
2014	11 to 20 years in current department or agency	5	17	24	2	1	43	8	45	7	139
2014	More than 20 years in current department or agency	9	21	22	3	4	40	2	51	11	116

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	32	12	2	1	22	5	81	3	189
2017	3 to 10 years in current department or agency	20	38	18	2	1	19	1	73	5	299
2017	11 to 20 years in current department or agency	19	34	19	5	2	19	2	67	9	170
2017	More than 20 years in current department or agency	17	33	21	5	7	13	5	60	14	67
2014	Less than 3 years in current department or agency	28	23	14	3	0	28	4	74	5	183
2014	3 to 10 years in current department or agency	20	26	23	3	2	24	1	61	8	374
2014	11 to 20 years in current department or agency	15	29	22	4	2	27	1	60	9	138
2014	More than 20 years in current department or agency	14	36	24	4	3	20	0	62	8	116

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	27	20	15	13	0	2	50	29	190
2017	3 to 10 years in current department or agency	25	25	23	13	12	0	2	51	25	299
2017	11 to 20 years in current department or agency	25	26	19	13	11	1	6	54	25	168
2017	More than 20 years in current department or agency	29	32	21	9	3	2	3	65	13	65

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	32	27	12	3	0	1	57	15	190
2017	3 to 10 years in current department or agency	18	32	27	14	8	0	0	51	23	299
2017	11 to 20 years in current department or agency	15	26	29	16	10	1	2	42	27	171
2017	More than 20 years in current department or agency	13	21	36	13	10	3	3	36	25	67

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	31	20	9	2	0	2	68	12	190
2017	3 to 10 years in current department or agency	29	29	23	14	5	0	0	59	19	295
2017	11 to 20 years in current department or agency	24	29	23	9	8	1	6	57	19	169
2017	More than 20 years in current department or agency	28	30	18	14	3	5	3	62	18	66

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	27	25	7	8	0	2	59	15	190
2017	3 to 10 years in current department or agency	18	26	25	15	15	0	0	44	30	298
2017	11 to 20 years in current department or agency	16	17	26	20	17	1	4	34	39	171
2017	More than 20 years in current department or agency	14	24	24	15	16	5	3	41	34	67

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	20	10	3	1	1	10	85	4	190
2017	3 to 10 years in current department or agency	57	18	9	5	2	1	10	83	7	297
2017	11 to 20 years in current department or agency	40	20	11	3	3	1	21	78	8	169
2017	More than 20 years in current department or agency	44	15	3	4	0	5	30	89	6	67

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	32	20	4	4	0	0	71	9	190
2017	3 to 10 years in current department or agency	37	27	19	10	6	0	1	65	15	298
2017	11 to 20 years in current department or agency	30	29	21	12	6	0	3	61	18	171
2017	More than 20 years in current department or agency	44	24	15	4	9	1	3	71	14	67

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	34	17	6	3	1	2	73	9	190
2017	3 to 10 years in current department or agency	26	36	23	10	4	1	1	63	14	297
2017	11 to 20 years in current department or agency	22	34	23	13	4	0	3	58	18	171
2017	More than 20 years in current department or agency	26	28	18	19	4	2	3	57	25	67

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	29	23	6	4	0	2	66	10	190
2017	3 to 10 years in current department or agency	25	29	26	14	5	0	1	54	20	298
2017	11 to 20 years in current department or agency	18	29	28	14	6	1	4	49	21	171
2017	More than 20 years in current department or agency	21	27	33	10	5	3	1	50	16	67

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	31	18	6	4	0	4	71	10	190
2017	3 to 10 years in current department or agency	30	32	21	9	6	1	1	63	15	298
2017	11 to 20 years in current department or agency	27	30	20	13	4	1	4	61	18	170
2017	More than 20 years in current department or agency	30	26	18	12	9	3	1	59	22	67

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	35	17	6	3	0	2	74	9	190
2017	3 to 10 years in current department or agency	37	29	21	7	3	1	2	68	10	298
2017	11 to 20 years in current department or agency	33	30	17	9	4	2	5	68	14	171
2017	More than 20 years in current department or agency	41	30	14	7	5	3	1	73	12	67

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	22	8	2	2	0	89	4	190
2017	3 to 10 years in current department or agency	59	21	12	4	2	1	81	7	299
2017	11 to 20 years in current department or agency	58	22	9	5	4	2	82	9	171
2017	More than 20 years in current department or agency	50	25	10	9	3	1	77	13	67

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	87	5	2	0	2	1	4	96	3	190
2017	3 to 10 years in current department or agency	76	10	5	4	2	1	3	89	6	297
2017	11 to 20 years in current department or agency	66	13	7	6	2	1	5	84	9	171
2017	More than 20 years in current department or agency	71	8	9	3	4	1	3	83	8	67

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	25	7	3	0	0	3	90	3	190
2017	3 to 10 years in current department or agency	51	30	8	5	2	1	2	84	8	298
2017	11 to 20 years in current department or agency	47	28	12	5	4	0	4	78	10	171
2017	More than 20 years in current department or agency	65	15	12	3	3	1	1	82	6	67

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	15	6	2	1	0	3	91	3	189
2017	3 to 10 years in current department or agency	62	18	7	6	4	1	3	82	11	298
2017	11 to 20 years in current department or agency	62	12	9	7	6	0	4	77	13	170
2017	More than 20 years in current department or agency	59	15	12	5	6	1	3	77	11	67

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	8	1	1	2	0	24	95	3	189
2017	3 to 10 years in current department or agency	58	13	5	2	1	1	21	90	4	299
2017	11 to 20 years in current department or agency	50	12	4	4	2	0	28	86	8	170
2017	More than 20 years in current department or agency	68	4	1	0	0	1	25	98	0	67

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	74	12	4	2	2	0	5	92	4	189
2017	3 to 10 years in current department or agency	62	22	7	2	0	1	6	89	3	298
2017	11 to 20 years in current department or agency	61	18	6	3	1	0	11	89	5	170
2017	More than 20 years in current department or agency	62	21	6	2	0	3	6	91	2	66

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	12	8	5	10	1	2	76	16	190
2017	3 to 10 years in current department or agency	65	13	8	5	4	1	4	81	10	299
2017	11 to 20 years in current department or agency	61	16	6	3	3	2	9	86	7	171
2017	More than 20 years in current department or agency	61	13	4	1	4	3	12	88	7	67

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	32	13	2	2	0	2	83	4	189
2017	3 to 10 years in current department or agency	50	27	14	5	2	0	2	78	7	298
2017	11 to 20 years in current department or agency	41	35	11	5	1	1	7	82	6	170
2017	More than 20 years in current department or agency	55	20	13	3	1	2	5	81	5	67

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	40	29	8	1	0	1	61	9	190
2017	3 to 10 years in current department or agency	12	36	36	13	4	0	0	48	16	299
2017	11 to 20 years in current department or agency	10	28	42	13	6	0	1	38	19	171
2017	More than 20 years in current department or agency	13	45	19	13	4	5	0	61	19	67

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	13	33	30	20	0	1	50	16	190
2017	3 to 10 years in current department or agency	5	17	37	28	12	0	0	40	22	298
2017	11 to 20 years in current department or agency	5	15	44	25	10	0	1	36	20	171
2017	More than 20 years in current department or agency	6	17	41	21	12	2	1	34	24	66

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	37	19	5	5	14	0	67	11	190
2017	3 to 10 years in current department or agency	11	41	25	11	6	7	0	55	18	297
2017	11 to 20 years in current department or agency	14	41	21	13	6	6	0	58	20	171
2017	More than 20 years in current department or agency	16	33	18	8	15	9	1	54	25	67

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	42	17	5	2	5	75	7	190
2017	3 to 10 years in current department or agency	12	45	20	15	5	3	59	21	298
2017	11 to 20 years in current department or agency	15	40	22	8	12	4	57	21	171
2017	More than 20 years in current department or agency	19	32	20	15	11	3	53	26	66

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	13	87	190
2017	3 to 10 years in current department or agency	14	86	298
2017	11 to 20 years in current department or agency	17	83	169
2017	More than 20 years in current department or agency	19	81	67
2014	Less than 3 years in current department or agency	7	93	183
2014	3 to 10 years in current department or agency	13	87	374
2014	11 to 20 years in current department or agency	10	90	139
2014	More than 20 years in current department or agency	11	89	116

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	79	21	24
2017	3 to 10 years in current department or agency	81	19	42
2017	11 to 20 years in current department or agency	89	11	28
2017	More than 20 years in current department or agency	84	16	13
2014	Less than 3 years in current department or agency	67	33	12
2014	3 to 10 years in current department or agency	88	12	48
2014	11 to 20 years in current department or agency	76	24	13
2014	More than 20 years in current department or agency	83	17	12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	37	0	6	0	0	0	94	6	19
2017	3 to 10 years in current department or agency	43	51	0	3	0	0	3	97	3	34
2017	11 to 20 years in current department or agency	56	27	4	0	8	0	4	87	9	25
2017	More than 20 years in current department or agency	45	27	0	9	9	0	10	80	20	11
2014	3 to 10 years in current department or agency	49	29	10	4	6	2	0	80	10	42
2014	11 to 20 years in current department or agency	90	10	0	0	0	0	0	100	0	10
2014	More than 20 years in current department or agency	55	45	0	0	0	0	0	100	0	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	22	21	15	6	2	2	33	67	190
2017	3 to 10 years in current department or agency	37	25	18	10	7	4	0	38	62	298
2017	11 to 20 years in current department or agency	44	24	16	6	6	3	1	46	54	171
2017	More than 20 years in current department or agency	56	20	15	3	1	5	0	58	42	67

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	36	121
2017	3 to 10 years in current department or agency	17	178
2017	11 to 20 years in current department or agency	16	89
2017	More than 20 years in current department or agency	11	27

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	36	121
2017	3 to 10 years in current department or agency	27	178
2017	11 to 20 years in current department or agency	14	89
2017	More than 20 years in current department or agency	11	27

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	121
2017	3 to 10 years in current department or agency	12	178
2017	11 to 20 years in current department or agency	9	89
2017	More than 20 years in current department or agency	15	27

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	32	121
2017	3 to 10 years in current department or agency	63	178
2017	11 to 20 years in current department or agency	60	89
2017	More than 20 years in current department or agency	33	27

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	121
2017	3 to 10 years in current department or agency	10	178
2017	11 to 20 years in current department or agency	2	89
2017	More than 20 years in current department or agency	0	27

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	121
2017	3 to 10 years in current department or agency	30	178
2017	11 to 20 years in current department or agency	35	89
2017	More than 20 years in current department or agency	62	27

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	4	64	15	6	4	7	119
2017	3 to 10 years in current department or agency	10	50	20	9	1	9	171
2017	11 to 20 years in current department or agency	10	57	19	7	0	7	84
2017	More than 20 years in current department or agency	18	59	0	15	4	4	27

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	33	11	17	12	3	7	55	32	121
2017	3 to 10 years in current department or agency	15	21	13	18	20	1	11	42	44	179
2017	11 to 20 years in current department or agency	16	30	15	12	14	1	11	53	30	90
2017	More than 20 years in current department or agency	10	23	15	22	7	7	15	42	38	27

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	13	13	15	32	4	16	25	59	121
2017	3 to 10 years in current department or agency	6	8	14	11	15	6	41	26	48	179
2017	11 to 20 years in current department or agency	6	14	13	10	10	6	41	38	38	90
2017	More than 20 years in current department or agency	0	23	11	4	7	7	47	50	25	27

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Library and Archives Canada by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me