2017 Public Service Employee Survey Results for Library and Archives Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	30	56	3	10	0	87	10	171
2017	EC-01	50	44	0	6	0	94	6	18
2017	EC-02	22	60	5	14	0	81	14	64
2017	EC-04	22	63	0	15	0	85	15	27
2017	EC-05	34	54	4	8	0	88	8	24
2017	EC-06	52	43	0	4	0	96	4	23
2014	EC	25	54	4	12	5	79	17	188
2014	EC-01	27	50	6	14	3	77	17	34
2014	EC-02	21	53	5	15	7	74	21	61
2014	EC-03	37	56	0	0	7	93	7	14
2014	EC-04	19	58	4	12	8	77	19	26
2014	EC-05	32	58	5	5	0	89	5	19
2014	EC-06	22	52	4	17	4	74	22	23
2011	EC	21	46	8	17	8	67	25	186
2011	EC-01	21	50	7	17	5	71	21	42
2011	EC-02	16	49	7	20	9	64	29	76
2011	EC-04	18	59	9	9	5	77	14	22
2011	EC-05	27	13	13	33	13	40	47	15
2011	EC-06	26	42	5	11	16	68	26	19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	58	35	4	3	0	0	93	3	171
2017	EC-01	45	50	0	6	0	0	94	6	18
2017	EC-02	56	30	9	5	0	0	86	5	64
2017	EC-04	67	33	0	0	0	0	100	0	27
2017	EC-05	56	44	0	0	0	0	100	0	23
2017	EC-06	79	17	0	4	0	0	96	4	24
2014	EC	54	35	7	3	1	0	89	4	187
2014	EC-01	56	26	10	6	3	0	82	9	34
2014	EC-02	55	33	10	2	0	0	89	2	61
2014	EC-03	44	42	7	7	0	0	86	7	14
2014	EC-04	46	46	0	4	4	0	92	8	26
2014	EC-05	58	42	0	0	0	0	100	0	19
2014	EC-06	57	35	4	4	0	0	91	4	23
2011	EC	48	37	5	6	3	1	86	9	186
2011	EC-01	48	33	7	7	5	0	81	12	42
2011	EC-02	41	43	7	7	3	0	84	9	76
2011	EC-04	55	36	5	5	0	0	91	5	22
2011	EC-05	67	27	0	0	0	7	100	0	15
2011	EC-06	53	26	5	11	5	0	79	16	19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	46	34	5	12	2	0	81	15	172
2017	EC-01	56	28	0	17	0	0	83	17	18
2017	EC-02	44	38	8	6	5	0	81	11	64
2017	EC-04	52	33	0	15	0	0	85	15	27
2017	EC-05	46	24	8	21	0	0	71	21	24
2017	EC-06	46	33	0	17	4	0	79	21	24
2014	EC	46	33	10	8	2	1	79	10	188
2014	EC-01	47	34	7	9	3	0	82	12	34
2014	EC-02	54	28	7	10	2	0	82	12	61
2014	EC-03	28	35	30	7	0	0	63	7	14
2014	EC-04	27	54	12	4	4	0	81	8	26
2014	EC-05	42	37	11	5	5	0	79	10	19
2014	EC-06	52	22	9	13	0	4	77	14	23
2011	EC	41	35	8	10	5	1	77	15	186
2011	EC-01	40	26	14	7	12	0	67	19	42
2011	EC-02	42	36	7	11	3	3	80	14	76
2011	EC-04	41	41	0	14	5	0	82	18	22
2011	EC-05	53	33	0	7	7	0	87	13	15
2011	EC-06	37	42	11	11	0	0	79	11	19

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	46	41	6	6	1	87	7	172
2017	EC-01	50	44	0	0	6	94	6	18
2017	EC-02	41	42	6	9	2	83	11	64
2017	EC-04	30	52	11	7	0	82	7	27
2017	EC-05	54	42	0	4	0	96	4	24
2017	EC-06	71	17	13	0	0	87	0	24
2014	EC	42	45	5	6	2	87	8	188
2014	EC-01	40	51	3	6	0	91	6	34
2014	EC-02	36	47	5	8	3	83	11	61
2014	EC-03	30	56	7	0	7	86	7	14
2014	EC-04	35	42	8	12	4	77	15	26
2014	EC-05	42	53	5	0	0	95	0	19
2014	EC-06	74	26	0	0	0	100	0	23
2011	EC	37	40	11	8	4	77	11	184
2011	EC-01	34	44	12	5	5	78	10	41
2011	EC-02	32	43	7	12	7	75	19	75
2011	EC-04	45	27	23	5	0	73	5	22
2011	EC-05	33	53	7	7	0	87	7	15
2011	EC-06	53	32	16	0	0	84	0	19

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	24	56	9	6	3	1	1	81	9	172
2017	EC-01	39	44	6	6	6	0	0	83	11	18
2017	EC-02	25	53	13	2	6	0	2	79	8	64
2017	EC-04	22	63	7	7	0	0	0	85	7	27
2017	EC-05	17	62	13	8	0	0	0	79	8	24
2017	EC-06	29	50	0	17	4	0	0	79	21	24
2014	EC	23	45	14	13	5	0	1	68	18	188
2014	EC-01	29	46	14	12	0	0	0	75	12	34
2014	EC-02	16	49	15	11	7	0	2	66	18	61
2014	EC-03	21	49	21	9	0	0	0	70	9	14
2014	EC-04	12	42	15	19	12	0	0	54	31	26
2014	EC-05	32	26	11	26	5	0	0	58	31	19
2014	EC-06	35	43	9	13	0	0	0	78	13	23
2011	EC	19	38	23	12	8	0	1	57	20	186
2011	EC-01	17	52	17	10	2	0	2	71	12	42
2011	EC-02	22	37	21	14	4	0	1	60	19	76
2011	EC-04	5	27	23	18	27	0	0	32	45	22
2011	EC-05	13	33	33	20	0	0	0	47	20	15
2011	EC-06	26	26	26	0	21	0	0	53	21	19

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	44	45	6	4	1	89	5	172
2017	EC-01	56	44	0	0	0	100	0	18
2017	EC-02	50	35	6	6	3	84	9	64
2017	EC-04	48	48	4	0	0	96	0	27
2017	EC-05	29	54	8	8	0	83	8	24
2017	EC-06	42	54	4	0	0	96	0	24
2014	EC	43	46	4	4	4	89	7	188
2014	EC-01	34	53	7	3	3	87	6	34
2014	EC-02	46	40	5	7	3	85	10	61
2014	EC-03	35	49	9	7	0	84	7	14
2014	EC-04	42	42	4	4	8	85	12	26
2014	EC-05	37	58	0	0	5	95	5	19
2014	EC-06	52	48	0	0	0	100	0	23
2011	EC	34	46	11	5	4	81	9	185
2011	EC-01	24	57	14	2	2	81	5	42
2011	EC-02	43	39	9	5	4	81	9	75
2011	EC-04	18	55	18	0	9	73	9	22
2011	EC-05	33	53	0	13	0	87	13	15
2011	EC-06	37	42	5	11	5	79	16	19

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	48	39	6	5	2	0	87	7	172
2017	EC-01	61	39	0	0	0	0	100	0	18
2017	EC-02	50	30	9	6	5	0	80	11	64
2017	EC-04	44	52	4	0	0	0	96	0	27
2017	EC-05	46	29	8	17	0	0	75	17	24
2017	EC-06	46	46	4	4	0	0	92	4	24
2014	EC	50	40	4	3	3	1	90	6	188
2014	EC-01	43	51	0	0	6	0	94	6	34
2014	EC-02	52	33	5	7	3	0	85	10	61
2014	EC-03	49	42	9	0	0	0	91	0	14
2014	EC-04	38	54	0	4	0	4	96	4	26
2014	EC-05	42	53	0	5	0	0	95	5	19
2014	EC-06	61	26	13	0	0	0	87	0	23
2011	EC	42	44	6	4	3	0	87	8	186
2011	EC-01	40	57	2	0	0	0	98	0	42
2011	EC-02	45	38	8	4	5	0	83	9	76
2011	EC-04	27	50	9	9	5	0	77	14	22
2011	EC-05	53	33	0	13	0	0	87	13	15
2011	EC-06	47	32	11	5	5	0	79	11	19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	42	47	5	5	1	0	90	6	171
2017	EC-01	50	39	0	11	0	0	89	11	18
2017	EC-02	37	49	8	5	2	0	86	6	64
2017	EC-04	45	44	4	7	0	0	89	7	27
2017	EC-05	52	48	0	0	0	0	100	0	23
2017	EC-06	46	42	8	4	0	0	87	4	24
2014	EC	43	42	10	2	4	1	85	5	188
2014	EC-01	32	56	7	3	3	0	87	6	34
2014	EC-02	39	38	11	2	8	2	78	10	61
2014	EC-03	44	49	7	0	0	0	93	0	14
2014	EC-04	31	46	19	0	4	0	77	4	26
2014	EC-05	53	32	16	0	0	0	84	0	19
2014	EC-06	61	35	0	4	0	0	96	4	23

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	48	33	6	4	6	1	2	83	10	172
2017	EC-01	61	39	0	0	0	0	0	100	0	18
2017	EC-02	45	27	8	6	11	2	2	74	18	64
2017	EC-04	63	22	7	4	0	0	4	88	4	27
2017	EC-05	46	38	4	4	4	0	4	87	9	24
2017	EC-06	50	37	8	0	4	0	0	87	4	24
2014	EC	37	36	15	5	5	1	1	74	10	188
2014	EC-01	36	40	13	3	6	3	0	78	9	34
2014	EC-02	31	30	18	10	10	0	2	62	20	61
2014	EC-03	37	28	28	7	0	0	0	65	7	14
2014	EC-04	38	46	8	0	4	4	0	88	4	26
2014	EC-05	32	42	16	5	0	0	5	78	6	19
2014	EC-06	52	30	17	0	0	0	0	83	0	23
2011	EC	31	39	15	9	5	0	2	71	14	186
2011	EC-01	26	52	12	5	2	0	2	80	7	42
2011	EC-02	33	32	18	8	7	0	3	66	15	76
2011	EC-04	27	55	0	9	9	0	0	82	18	22
2011	EC-05	33	33	13	13	7	0	0	67	20	15
2011	EC-06	32	37	5	21	5	0	0	68	26	19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	23	21	13	8	11	4	19	58	25	172
2017	EC-01	28	11	17	6	0	11	28	64	9	18
2017	EC-02	14	9	19	9	12	3	33	36	34	64
2017	EC-04	26	33	11	4	7	7	11	73	14	27
2017	EC-05	25	34	8	8	21	0	4	61	30	24
2017	EC-06	38	29	4	13	8	0	8	73	23	24
2014	EC	17	15	13	13	13	5	24	45	37	188
2014	EC-01	21	6	27	3	17	3	23	36	27	34
2014	EC-02	11	11	13	11	13	7	33	38	41	61
2014	EC-03	16	21	14	14	7	0	28	52	29	14
2014	EC-04	15	23	12	12	8	8	23	56	28	26
2014	EC-05	5	21	5	32	16	5	16	33	60	19
2014	EC-06	30	22	9	13	9	4	13	63	26	23
2011	EC	18	20	16	8	15	3	20	50	30	186
2011	EC-01	17	19	17	7	10	5	26	52	24	42
2011	EC-02	13	12	18	7	16	4	30	38	34	76
2011	EC-04	18	32	18	9	9	0	14	58	21	22
2011	EC-05	13	40	7	13	20	0	7	57	36	15
2011	EC-06	42	21	5	5	26	0	0	63	32	19

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	35	51	6	5	3	0	86	8	172
2017	EC-01	61	33	6	0	0	0	94	0	18
2017	EC-02	33	52	3	8	5	0	84	12	64
2017	EC-04	34	59	7	0	0	0	93	0	27
2017	EC-05	33	46	13	8	0	0	79	8	24
2017	EC-06	37	54	0	8	0	0	92	8	24
2014	EC	25	54	12	5	3	1	81	7	187
2014	EC-01	12	74	12	0	3	0	86	3	34
2014	EC-02	33	46	10	8	3	0	79	11	61
2014	EC-03	14	49	23	14	0	0	63	14	14
2014	EC-04	19	62	8	4	4	4	84	8	26
2014	EC-05	39	39	17	5	0	0	78	5	18
2014	EC-06	35	43	17	0	0	4	82	0	23
2011	EC	25	42	11	11	10	0	68	21	186
2011	EC-01	26	48	12	10	5	0	74	14	42
2011	EC-02	29	42	9	11	9	0	71	20	76
2011	EC-04	18	23	23	18	18	0	41	36	22
2011	EC-05	33	33	0	7	27	0	67	33	15
2011	EC-06	11	63	5	16	5	0	74	21	19

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	27	44	11	10	9	0	71	19	171
2017	EC-01	39	44	6	11	0	0	83	11	18
2017	EC-02	21	44	10	9	16	0	65	25	63
2017	EC-04	33	45	7	7	7	0	78	15	27
2017	EC-05	25	46	17	4	8	0	71	13	24
2017	EC-06	37	29	13	21	0	0	67	21	24
2014	EC	23	40	16	12	8	1	64	20	188
2014	EC-01	29	33	15	14	9	0	61	23	34
2014	EC-02	21	37	20	10	11	0	59	21	61
2014	EC-03	21	42	14	14	9	0	63	23	14
2014	EC-04	19	46	12	19	4	0	65	23	26
2014	EC-05	16	53	21	5	5	0	69	10	19
2014	EC-06	30	39	9	17	0	4	73	18	23
2011	EC	19	39	13	16	13	0	58	28	186
2011	EC-01	26	43	12	12	7	0	69	19	42
2011	EC-02	17	39	17	8	18	0	57	26	76
2011	EC-04	9	45	5	27	14	0	55	41	22
2011	EC-05	33	13	13	27	13	0	47	40	15
2011	EC-06	21	37	16	16	11	0	58	26	19

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	30	52	6	9	3	81	12	172
2017	EC-01	56	39	0	6	0	94	6	18
2017	EC-02	31	47	5	11	6	78	17	64
2017	EC-04	18	67	7	7	0	85	7	27
2017	EC-05	29	46	17	4	4	75	8	24
2017	EC-06	25	63	4	8	0	87	8	24

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	43	39	11	5	1	1	82	6	172
2017	EC-01	56	44	0	0	0	0	100	0	18
2017	EC-02	45	38	11	2	3	2	84	5	64
2017	EC-04	30	45	22	4	0	0	74	4	27
2017	EC-05	41	29	13	17	0	0	71	17	24
2017	EC-06	50	38	4	8	0	0	88	8	24
2014	EC	40	44	9	5	2	1	84	6	188
2014	EC-01	35	43	10	6	6	0	79	12	34
2014	EC-02	39	41	8	10	2	0	80	11	61
2014	EC-03	14	65	14	7	0	0	79	7	14
2014	EC-04	35	58	8	0	0	0	92	0	26
2014	EC-05	53	37	11	0	0	0	89	0	19
2014	EC-06	43	43	9	0	0	4	91	0	23
2011	EC	25	38	13	11	10	2	65	22	185
2011	EC-01	24	41	12	15	5	2	68	20	41
2011	EC-02	26	42	13	9	8	1	69	17	76
2011	EC-04	23	23	23	18	14	0	45	32	22
2011	EC-05	27	40	7	7	20	0	67	27	15
2011	EC-06	32	21	16	11	16	5	56	28	19

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	32	38	15	6	9	70	14	172
2017	EC-01	39	61	0	0	0	100	0	18
2017	EC-02	30	33	13	6	19	62	25	64
2017	EC-04	26	45	22	4	4	70	7	27
2017	EC-05	33	38	12	13	4	71	17	24
2017	EC-06	46	21	25	8	0	67	8	24

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	47	45	5	2	0	0	0	92	2	172
2017	EC-01	78	22	0	0	0	0	0	100	0	18
2017	EC-02	56	39	3	2	0	0	0	95	2	64
2017	EC-04	45	52	4	0	0	0	0	96	0	27
2017	EC-05	33	46	17	4	0	0	0	79	4	24
2017	EC-06	37	54	4	4	0	0	0	92	4	24
2014	EC	56	33	8	0	2	1	1	90	2	188
2014	EC-01	56	39	3	0	3	0	0	94	3	34
2014	EC-02	57	32	10	0	2	0	0	89	2	61
2014	EC-03	49	35	9	0	7	0	0	84	7	14
2014	EC-04	50	38	4	0	4	0	4	92	4	26
2014	EC-05	53	31	16	0	0	0	0	84	0	19
2014	EC-06	61	26	9	0	0	4	0	91	0	23
2011	EC	49	34	8	8	2	0	0	83	9	186
2011	EC-01	36	48	12	5	0	0	0	83	5	42
2011	EC-02	61	28	4	7	1	0	0	88	8	76
2011	EC-04	27	45	9	14	5	0	0	73	18	22
2011	EC-05	53	27	7	13	0	0	0	80	13	15
2011	EC-06	42	26	16	11	5	0	0	68	16	19

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	27	46	12	9	6	0	0	73	14	172
2017	EC-01	34	44	6	17	0	0	0	78	17	18
2017	EC-02	20	44	13	9	14	0	0	64	23	64
2017	EC-04	26	52	15	4	4	0	0	78	7	27
2017	EC-05	29	37	21	13	0	0	0	66	13	24
2017	EC-06	50	42	4	4	0	0	0	92	4	24
2014	EC	20	43	18	13	5	1	1	64	18	188
2014	EC-01	15	46	18	17	3	0	0	61	20	34
2014	EC-02	18	36	13	20	10	2	2	56	31	61
2014	EC-03	21	21	58	0	0	0	0	42	0	14
2014	EC-04	19	46	15	12	8	0	0	65	19	26
2014	EC-05	16	47	21	10	5	0	0	63	16	19
2014	EC-06	22	70	9	0	0	0	0	91	0	23
2011	EC	15	35	17	24	9	0	0	50	33	186
2011	EC-01	17	36	26	21	0	0	0	52	21	42
2011	EC-02	9	38	20	21	12	0	0	47	33	76
2011	EC-04	14	23	14	36	14	0	0	36	50	22
2011	EC-05	33	33	7	20	7	0	0	67	27	15
2011	EC-06	16	32	5	32	16	0	0	47	47	19

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	30	47	10	4	8	1	0	78	12	172
2017	EC-01	50	50	0	0	0	0	0	100	0	18
2017	EC-02	23	42	12	2	19	2	0	67	21	64
2017	EC-04	30	41	22	4	4	0	0	70	7	27
2017	EC-05	25	54	8	13	0	0	0	79	13	24
2017	EC-06	50	42	0	4	4	0	0	92	8	24
2014	EC	32	34	20	7	5	0	1	67	13	188
2014	EC-01	24	34	30	9	3	0	0	59	12	34
2014	EC-02	21	34	23	11	8	0	2	56	20	61
2014	EC-03	28	37	35	0	0	0	0	65	0	14
2014	EC-04	46	23	15	8	8	0	0	69	15	26
2014	EC-05	26	47	16	5	5	0	0	74	11	19
2014	EC-06	61	30	4	0	4	0	0	91	4	23

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	27	51	9	7	3	1	2	80	11	172
2017	EC-01	34	61	6	0	0	0	0	94	0	18
2017	EC-02	30	44	13	6	5	2	2	76	11	64
2017	EC-04	26	52	7	4	4	4	4	84	8	27
2017	EC-05	25	54	8	8	4	0	0	79	13	24
2017	EC-06	29	50	4	8	4	0	4	83	13	24
2014	EC	28	40	19	8	4	1	1	69	12	188
2014	EC-01	21	43	24	9	3	0	0	64	12	34
2014	EC-02	28	33	25	8	5	0	2	61	13	61
2014	EC-03	28	37	35	0	0	0	0	65	0	14
2014	EC-04	27	50	8	12	4	0	0	77	15	26
2014	EC-05	26	47	11	11	5	0	0	74	16	19
2014	EC-06	39	39	9	4	4	4	0	82	9	23
2011	EC	23	41	15	13	5	2	2	66	19	184
2011	EC-01	27	34	32	5	2	0	0	61	7	41
2011	EC-02	25	43	8	15	5	3	1	71	21	75
2011	EC-04	18	50	9	23	0	0	0	68	23	22
2011	EC-05	27	47	7	13	7	0	0	73	20	15
2011	EC-06	16	42	5	11	16	0	11	65	29	19

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	39	47	7	5	2	1	87	6	172
2017	EC-01	78	17	6	0	0	0	94	0	18
2017	EC-02	39	49	3	5	2	3	90	6	64
2017	EC-04	26	63	11	0	0	0	89	0	27
2017	EC-05	29	46	13	13	0	0	75	13	24
2017	EC-06	46	42	4	4	4	0	87	8	24
2014	EC	39	43	10	5	2	1	83	7	188
2014	EC-01	35	53	9	3	0	0	88	3	34
2014	EC-02	42	41	7	7	3	0	84	10	61
2014	EC-03	42	30	14	14	0	0	72	14	14
2014	EC-04	38	38	15	4	4	0	77	8	26
2014	EC-05	37	53	5	5	0	0	90	5	19
2014	EC-06	39	39	17	0	0	4	82	0	23
2011	EC	31	45	9	10	5	0	76	15	186
2011	EC-01	29	52	10	10	0	0	81	10	42
2011	EC-02	38	43	4	8	7	0	82	14	76
2011	EC-04	23	36	14	18	9	0	59	27	22
2011	EC-05	27	33	7	27	7	0	60	33	15
2011	EC-06	32	37	21	5	5	0	68	11	19

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	52	32	8	5	2	0	2	85	6	172
2017	EC-01	50	44	0	0	0	0	6	100	0	18
2017	EC-02	56	30	6	5	0	0	3	89	5	64
2017	EC-04	56	41	4	0	0	0	0	96	0	27
2017	EC-05	41	25	17	8	8	0	0	67	16	24
2017	EC-06	46	33	12	8	0	0	0	79	8	24
2014	EC	37	39	16	5	2	1	1	77	6	188
2014	EC-01	48	43	6	0	0	0	3	94	0	34
2014	EC-02	35	42	16	2	2	2	2	80	3	61
2014	EC-03	44	49	0	7	0	0	0	93	7	14
2014	EC-04	35	35	31	0	0	0	0	69	0	26
2014	EC-05	47	32	5	10	5	0	0	79	16	19
2014	EC-06	22	35	26	13	0	4	0	59	14	23
2011	EC	34	34	17	8	2	1	4	71	11	185
2011	EC-01	45	33	17	0	2	0	2	80	2	42
2011	EC-02	33	35	13	9	0	1	8	75	10	75
2011	EC-04	23	41	27	0	5	0	5	67	5	22
2011	EC-05	27	33	7	27	7	0	0	60	33	15
2011	EC-06	32	21	26	21	0	0	0	53	21	19

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	6	19	45	21	8	1	1	29	25	171
2017	EC-01	0	17	50	22	12	0	0	34	17	18
2017	EC-02	9	20	38	22	8	0	3	31	30	64
2017	EC-04	4	22	48	19	7	0	0	26	26	27
2017	EC-05	8	25	46	13	8	0	0	21	34	24
2017	EC-06	0	13	44	35	9	0	0	43	13	23
2014	EC	13	32	34	12	5	1	3	17	47	188
2014	EC-01	9	17	54	17	3	0	0	20	26	34
2014	EC-02	11	24	36	13	10	0	5	24	38	61
2014	EC-03	21	44	28	7	0	0	0	7	65	14
2014	EC-04	12	54	15	4	8	4	4	13	71	26
2014	EC-05	16	42	32	5	0	5	0	6	61	19
2014	EC-06	9	39	30	13	0	0	9	14	52	23
2011	EC	32	29	26	6	4	2	1	11	62	185
2011	EC-01	24	24	36	7	5	0	5	13	50	42
2011	EC-02	25	28	29	11	3	4	0	14	56	75
2011	EC-04	55	23	14	0	9	0	0	9	77	22
2011	EC-05	47	27	20	0	7	0	0	7	73	15
2011	EC-06	37	53	11	0	0	0	0	0	89	19

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	9	13	34	31	9	2	1	42	23	171
2017	EC-01	17	11	33	28	12	0	0	39	28	18
2017	EC-02	12	16	23	33	9	5	2	45	30	64
2017	EC-04	7	18	37	30	7	0	0	37	26	27
2017	EC-05	8	8	45	30	8	0	0	38	17	24
2017	EC-06	0	9	39	35	13	0	4	50	9	23
2014	EC	12	33	35	9	3	3	5	13	48	188
2014	EC-01	9	26	37	15	3	4	6	20	38	34
2014	EC-02	11	32	34	11	7	0	5	19	45	61
2014	EC-03	23	28	35	14	0	0	0	14	51	14
2014	EC-04	12	42	27	4	4	4	8	9	61	26
2014	EC-05	16	21	42	11	0	11	0	12	41	19
2014	EC-06	4	39	43	0	0	4	9	0	50	23
2011	EC	42	30	18	5	2	2	1	7	74	186
2011	EC-01	31	36	19	7	5	2	0	12	68	42
2011	EC-02	43	28	20	7	1	1	0	8	72	76
2011	EC-04	59	14	18	5	0	0	5	5	76	22
2011	EC-05	40	40	20	0	0	0	0	0	80	15
2011	EC-06	47	37	16	0	0	0	0	0	84	19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	11	21	41	16	5	2	5	22	34	170
2017	EC-01	17	11	39	23	0	6	6	26	31	18
2017	EC-02	6	22	37	16	6	5	8	26	33	63
2017	EC-04	18	33	26	11	7	0	4	19	54	27
2017	EC-05	17	21	46	16	0	0	0	16	38	24
2017	EC-06	9	4	52	22	9	0	4	32	14	23
2014	EC	27	33	20	8	4	2	5	13	66	188
2014	EC-01	23	37	20	6	4	4	6	11	67	34
2014	EC-02	16	36	23	8	8	0	8	18	57	61
2014	EC-03	51	21	14	14	0	0	0	14	72	14
2014	EC-04	27	31	27	4	4	0	8	8	63	26
2014	EC-05	16	42	21	11	0	11	0	12	65	19
2014	EC-06	43	22	13	13	0	4	4	14	71	23
2011	EC	29	29	24	9	3	4	2	13	62	186
2011	EC-01	19	26	38	10	2	5	0	13	48	42
2011	EC-02	24	32	20	8	4	8	5	14	64	76
2011	EC-04	45	23	18	14	0	0	0	14	68	22
2011	EC-05	47	27	13	7	7	0	0	13	73	15
2011	EC-06	37	42	16	5	0	0	0	5	79	19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	6	12	29	31	16	1	4	50	20	169
2017	EC-01	6	6	11	39	23	11	6	74	13	18
2017	EC-02	9	6	17	33	26	0	8	64	17	64
2017	EC-04	0	11	41	34	15	0	0	48	11	27
2017	EC-05	8	17	38	33	4	0	0	37	25	24
2017	EC-06	5	27	36	27	5	0	0	32	32	22
2014	EC	8	13	39	20	11	2	6	34	23	187
2014	EC-01	6	6	35	26	13	4	12	45	14	34
2014	EC-02	5	8	36	24	16	2	8	45	14	61
2014	EC-03	16	14	56	14	0	0	0	14	30	14
2014	EC-04	4	27	27	19	15	0	8	38	33	26
2014	EC-05	16	11	39	17	11	6	0	29	29	18
2014	EC-06	9	17	57	13	0	0	4	14	27	23
2011	EC	17	15	29	23	9	3	5	35	34	186
2011	EC-01	10	12	33	26	12	2	5	41	23	42
2011	EC-02	11	12	28	26	12	4	8	43	25	76
2011	EC-04	36	14	14	27	5	0	5	33	52	22
2011	EC-05	33	20	33	7	7	0	0	13	53	15
2011	EC-06	21	26	42	11	0	0	0	11	47	19

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	15	19	37	14	11	1	2	26	36	171
2017	EC-01	11	6	44	17	23	0	0	39	17	18
2017	EC-02	16	20	31	10	17	2	5	29	38	64
2017	EC-04	15	22	30	26	7	0	0	33	37	27
2017	EC-05	13	25	41	21	0	0	0	21	38	24
2017	EC-06	17	22	48	4	4	0	4	9	41	23
2014	EC	21	32	23	12	4	2	7	18	57	188
2014	EC-01	17	38	14	12	9	4	6	23	61	34
2014	EC-02	26	28	26	5	7	0	9	13	59	61
2014	EC-03	28	28	21	23	0	0	0	23	56	14
2014	EC-04	8	38	19	15	4	4	12	23	55	26
2014	EC-05	26	16	26	16	0	11	5	19	50	19
2014	EC-06	17	30	26	22	0	0	4	23	50	23
2011	EC	31	30	20	10	4	1	5	14	64	185
2011	EC-01	24	34	22	5	7	2	5	13	63	41
2011	EC-02	26	36	24	9	1	1	3	11	64	76
2011	EC-04	41	14	9	23	5	0	9	30	60	22
2011	EC-05	47	13	27	0	7	0	7	7	64	15
2011	EC-06	42	21	16	16	0	0	5	17	67	19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	8	13	30	28	13	4	5	45	22	172
2017	EC-01	6	11	33	17	23	6	6	44	19	18
2017	EC-02	9	8	36	22	14	3	8	40	19	64
2017	EC-04	7	7	22	45	15	4	0	62	15	27
2017	EC-05	4	29	17	29	17	4	0	48	35	24
2017	EC-06	8	21	29	29	8	0	4	39	31	24
2014	EC	6	20	31	18	10	4	10	33	31	187
2014	EC-01	6	23	26	18	15	3	9	38	33	34
2014	EC-02	5	14	26	21	15	5	15	45	23	61
2014	EC-03	7	7	42	30	7	0	7	40	15	14
2014	EC-04	8	35	23	12	12	4	8	26	48	26
2014	EC-05	11	22	39	17	0	11	0	19	38	18
2014	EC-06	9	22	39	17	0	4	9	20	35	23
2011	EC	14	21	24	20	11	4	6	35	39	185
2011	EC-01	7	19	33	19	12	5	5	34	29	42
2011	EC-02	11	15	24	29	12	4	5	46	28	75
2011	EC-04	27	32	18	5	0	5	14	6	72	22
2011	EC-05	27	7	33	13	20	0	0	33	33	15
2011	EC-06	16	37	5	16	11	5	11	31	63	19

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	9	20	45	16	4	3	3	21	31	171
2017	EC-01	11	22	28	17	12	11	0	32	37	18
2017	EC-02	6	14	48	14	6	5	6	23	23	64
2017	EC-04	7	26	41	18	4	0	4	23	34	27
2017	EC-05	21	29	29	21	0	0	0	21	50	24
2017	EC-06	4	17	61	17	0	0	0	17	22	23
2014	EC	16	26	34	10	5	4	4	16	47	187
2014	EC-01	14	20	34	12	7	10	3	21	40	34
2014	EC-02	11	21	38	10	7	5	8	19	37	61
2014	EC-03	21	23	49	7	0	0	0	7	44	14
2014	EC-04	19	27	27	12	8	4	4	21	50	26
2014	EC-05	16	37	21	21	0	5	0	22	56	19
2014	EC-06	30	26	35	4	0	0	4	5	59	23

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	52	30	6	8	3	0	1	83	11	172
2017	EC-01	39	33	11	17	0	0	0	72	17	18
2017	EC-02	50	35	6	5	5	0	0	84	9	64
2017	EC-04	56	22	7	7	4	0	4	81	11	27
2017	EC-05	55	33	8	4	0	0	0	87	4	24
2017	EC-06	62	17	0	17	4	0	0	79	21	24
2014	EC	61	24	5	6	3	1	1	86	9	188
2014	EC-01	53	35	7	6	0	0	0	87	6	34
2014	EC-02	59	25	2	7	8	0	0	84	15	61
2014	EC-03	49	35	9	7	0	0	0	84	7	14
2014	EC-04	69	19	0	8	0	4	0	92	8	26
2014	EC-05	74	16	5	5	0	0	0	90	5	19
2014	EC-06	70	13	4	9	0	0	4	86	9	23
2011	EC	50	36	5	3	5	0	0	86	9	184
2011	EC-01	44	39	7	2	7	0	0	83	10	41
2011	EC-02	56	31	4	4	5	0	0	87	9	75
2011	EC-04	41	45	5	5	5	0	0	86	9	22
2011	EC-05	60	27	7	0	7	0	0	87	7	15
2011	EC-06	68	26	0	0	5	0	0	95	5	19

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	25	32	15	10	8	6	3	63	20	172
2017	EC-01	34	22	22	17	6	0	0	56	22	18
2017	EC-02	23	33	13	9	9	8	5	64	21	64
2017	EC-04	15	30	15	15	15	11	0	50	33	27
2017	EC-05	34	33	17	13	0	0	4	70	13	24
2017	EC-06	25	33	12	8	8	8	4	67	19	24
2014	EC	26	36	14	7	5	6	6	70	14	187
2014	EC-01	23	44	14	3	3	9	3	77	7	34
2014	EC-02	22	27	14	12	10	8	8	58	26	60
2014	EC-03	21	44	21	14	0	0	0	65	14	14
2014	EC-04	27	42	19	0	8	4	0	72	8	26
2014	EC-05	21	32	10	5	0	11	21	77	8	19
2014	EC-06	43	43	4	4	0	0	4	91	5	23

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	49	31	8	6	5	1	81	10	172
2017	EC-01	56	28	6	11	0	0	83	11	18
2017	EC-02	44	34	10	5	8	0	78	12	64
2017	EC-04	34	37	11	7	7	4	73	15	27
2017	EC-05	59	29	8	0	4	0	88	4	24
2017	EC-06	71	21	0	8	0	0	92	8	24
2014	EC	45	35	6	7	6	1	81	13	188
2014	EC-01	29	54	6	6	6	0	83	12	34
2014	EC-02	42	25	5	13	11	3	70	25	61
2014	EC-03	49	51	0	0	0	0	100	0	14
2014	EC-04	42	31	8	15	4	0	73	19	26
2014	EC-05	52	37	5	0	5	0	89	5	19
2014	EC-06	65	30	4	0	0	0	96	0	23

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	37	41	6	9	5	1	0	79	15	172
2017	EC-01	45	39	0	6	11	0	0	83	17	18
2017	EC-02	31	37	9	13	8	2	0	70	21	64
2017	EC-04	22	52	4	15	4	4	0	77	19	27
2017	EC-05	63	21	8	4	4	0	0	83	8	24
2017	EC-06	46	54	0	0	0	0	0	100	0	24
2014	EC	34	39	10	8	5	3	1	76	13	188
2014	EC-01	32	38	14	10	0	4	3	74	10	34
2014	EC-02	33	29	12	11	8	7	0	66	21	61
2014	EC-03	28	49	16	7	0	0	0	77	7	14
2014	EC-04	38	38	8	4	12	0	0	77	15	26
2014	EC-05	37	42	5	5	5	5	0	83	11	19
2014	EC-06	39	52	9	0	0	0	0	91	0	23
2011	EC	30	42	9	11	5	2	2	74	17	185
2011	EC-01	14	55	14	5	7	2	2	73	13	42
2011	EC-02	33	39	11	11	3	1	3	75	14	76
2011	EC-04	38	29	0	19	14	0	0	67	33	21
2011	EC-05	33	47	0	13	0	7	0	86	14	15
2011	EC-06	21	53	11	11	5	0	0	74	16	19

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	28	31	13	8	9	10	1	67	19	172
2017	EC-01	23	28	11	17	0	22	0	65	21	18
2017	EC-02	23	28	13	10	17	9	0	57	29	64
2017	EC-04	19	37	11	4	11	18	0	68	18	27
2017	EC-05	50	16	17	8	4	4	0	69	13	24
2017	EC-06	38	46	13	4	0	0	0	83	4	24
2014	EC	26	32	14	8	6	11	2	67	16	188
2014	EC-01	20	30	17	12	3	13	6	61	18	34
2014	EC-02	23	21	17	10	11	16	2	54	26	61
2014	EC-03	21	56	9	14	0	0	0	77	14	14
2014	EC-04	23	38	15	12	4	8	0	67	17	26
2014	EC-05	21	47	5	0	11	16	0	81	13	19
2014	EC-06	57	22	9	4	0	9	0	86	5	23
2011	EC	27	28	14	12	8	10	2	63	22	185
2011	EC-01	17	40	17	10	10	5	2	62	21	42
2011	EC-02	30	22	14	12	5	13	3	63	20	76
2011	EC-04	29	24	10	29	5	5	0	55	35	21
2011	EC-05	27	40	7	7	7	13	0	77	15	15
2011	EC-06	26	32	11	0	21	11	0	65	24	19

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	11	19	20	10	8	26	5	44	26	172
2017	EC-01	17	39	6	11	6	22	0	72	21	18
2017	EC-02	6	11	17	8	12	39	6	31	37	64
2017	EC-04	8	26	22	15	4	18	7	45	25	27
2017	EC-05	29	17	17	12	8	16	0	55	25	24
2017	EC-06	13	21	33	8	4	17	4	42	16	24
2014	EC	9	27	17	15	7	19	5	49	29	188
2014	EC-01	11	29	14	18	6	18	3	51	31	34
2014	EC-02	8	16	16	15	15	26	3	35	42	61
2014	EC-03	0	56	23	14	0	7	0	60	15	14
2014	EC-04	12	35	12	12	8	15	8	60	25	26
2014	EC-05	16	16	16	21	0	16	16	46	30	19
2014	EC-06	9	30	22	9	0	26	4	56	13	23

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	47	39	6	4	4	0	0	86	8	172
2017	EC-01	39	50	6	6	0	0	0	89	6	18
2017	EC-02	48	41	5	2	5	0	0	89	6	64
2017	EC-04	41	44	7	4	4	0	0	85	7	27
2017	EC-05	67	25	0	4	4	0	0	92	8	24
2017	EC-06	42	38	8	8	4	0	0	79	13	24
2014	EC	51	38	6	2	3	1	1	90	4	188
2014	EC-01	40	50	10	0	0	0	0	90	0	34
2014	EC-02	51	33	7	5	3	2	0	85	8	61
2014	EC-03	44	49	7	0	0	0	0	93	0	14
2014	EC-04	50	35	4	0	8	0	4	88	8	26
2014	EC-05	63	26	5	0	5	0	0	89	5	19
2014	EC-06	65	35	0	0	0	0	0	100	0	23

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	42	41	7	4	5	1	0	84	9	172
2017	EC-01	61	28	6	6	0	0	0	89	6	18
2017	EC-02	39	42	5	5	9	0	0	81	14	64
2017	EC-04	45	37	11	0	7	0	0	82	7	27
2017	EC-05	50	37	8	4	0	0	0	87	4	24
2017	EC-06	37	46	8	4	4	0	0	83	8	24
2014	EC	33	41	12	8	5	1	1	75	13	188
2014	EC-01	35	42	9	6	9	0	0	77	14	34
2014	EC-02	29	45	8	10	7	0	2	75	17	61
2014	EC-03	35	37	28	0	0	0	0	72	0	14
2014	EC-04	31	38	15	12	4	0	0	69	15	26
2014	EC-05	42	21	21	5	5	5	0	67	11	19
2014	EC-06	30	61	0	4	0	4	0	95	5	23
2011	EC	39	34	10	8	9	0	0	73	17	186
2011	EC-01	43	36	2	7	12	0	0	79	19	42
2011	EC-02	41	33	7	7	13	0	0	74	20	76
2011	EC-04	27	36	27	9	0	0	0	64	9	22
2011	EC-05	40	33	13	7	7	0	0	73	13	15
2011	EC-06	37	32	16	11	5	0	0	68	16	19

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	48	34	9	5	3	2	1	83	8	172
2017	EC-01	50	33	11	6	0	0	0	83	6	18
2017	EC-02	48	27	10	6	5	3	2	79	11	64
2017	EC-04	41	48	4	4	4	0	0	89	7	27
2017	EC-05	59	33	4	0	4	0	0	92	4	24
2017	EC-06	50	33	12	4	0	0	0	83	4	24
2014	EC	39	40	10	6	3	3	1	81	9	188
2014	EC-01	35	45	9	6	3	3	0	82	9	34
2014	EC-02	34	40	11	7	3	3	2	78	10	61
2014	EC-03	21	65	14	0	0	0	0	86	0	14
2014	EC-04	38	31	8	15	4	0	4	72	20	26
2014	EC-05	52	32	5	0	5	5	0	89	6	19
2014	EC-06	57	30	9	0	0	4	0	91	0	23
2011	EC	45	27	13	8	4	2	0	74	13	186
2011	EC-01	48	29	12	5	7	0	0	76	12	42
2011	EC-02	53	20	13	8	5	1	0	73	13	76
2011	EC-04	23	32	32	14	0	0	0	55	14	22
2011	EC-05	53	33	0	13	0	0	0	87	13	15
2011	EC-06	26	42	11	11	5	5	0	72	17	19

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	45	36	7	7	5	1	81	12	172
2017	EC-01	56	33	0	11	0	0	89	11	18
2017	EC-02	44	31	13	3	8	2	76	11	64
2017	EC-04	41	37	7	11	4	0	78	15	27
2017	EC-05	42	41	0	13	4	0	83	17	24
2017	EC-06	54	33	4	4	4	0	87	8	24
2014	EC	40	39	10	7	4	1	79	11	188
2014	EC-01	38	38	13	3	9	0	76	12	34
2014	EC-02	37	40	8	10	3	2	78	13	61
2014	EC-03	35	51	7	7	0	0	86	7	14
2014	EC-04	27	46	12	12	4	0	73	15	26
2014	EC-05	58	26	5	5	5	0	84	11	19
2014	EC-06	52	30	13	0	0	4	86	0	23
2011	EC	41	36	8	7	7	1	78	14	184
2011	EC-01	53	28	10	3	8	0	80	10	40
2011	EC-02	33	42	7	9	9	0	75	18	76
2011	EC-04	23	45	9	14	9	0	68	23	22
2011	EC-05	60	27	7	7	0	0	87	7	15
2011	EC-06	42	37	11	5	5	0	79	11	19

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	73	23	2	2	0	0	96	2	172
2017	EC-01	78	22	0	0	0	0	100	0	18
2017	EC-02	72	20	5	3	0	0	92	3	64
2017	EC-04	63	30	0	7	0	0	93	7	27
2017	EC-05	79	21	0	0	0	0	100	0	24
2017	EC-06	83	17	0	0	0	0	100	0	24
2014	EC	80	14	1	3	2	1	95	4	188
2014	EC-01	79	18	3	0	0	0	97	0	34
2014	EC-02	85	10	0	3	2	0	95	5	61
2014	EC-03	72	21	0	0	7	0	93	7	14
2014	EC-04	69	19	0	4	4	4	92	8	26
2014	EC-05	79	16	0	5	0	0	95	5	19
2014	EC-06	87	9	0	4	0	0	96	4	23
2011	EC	75	20	2	1	3	0	95	4	186
2011	EC-01	79	14	2	0	5	0	93	5	42
2011	EC-02	74	20	3	1	3	0	93	4	76
2011	EC-04	68	23	0	5	5	0	91	9	22
2011	EC-05	87	13	0	0	0	0	100	0	15
2011	EC-06	79	21	0	0	0	0	100	0	19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	56	27	5	3	3	4	1	88	7	172
2017	EC-01	61	28	11	0	0	0	0	89	0	18
2017	EC-02	47	32	3	6	5	6	2	85	12	64
2017	EC-04	63	22	7	4	0	4	0	88	4	27
2017	EC-05	75	12	0	4	0	8	0	95	5	24
2017	EC-06	67	21	4	0	4	0	4	91	4	24
2014	EC	53	24	7	7	2	3	4	83	9	188
2014	EC-01	43	41	9	0	4	3	0	87	4	34
2014	EC-02	52	20	5	8	2	5	9	83	11	61
2014	EC-03	28	28	14	16	7	7	0	60	25	14
2014	EC-04	73	8	8	8	0	4	0	84	8	26
2014	EC-05	52	26	5	5	5	0	5	83	11	19
2014	EC-06	78	17	0	0	0	0	4	100	0	23
2011	EC	53	25	5	7	3	5	1	84	10	186
2011	EC-01	60	24	2	7	0	5	2	90	8	42
2011	EC-02	53	22	5	7	5	7	1	81	13	76
2011	EC-04	41	36	5	14	0	5	0	81	14	22
2011	EC-05	40	40	7	0	7	7	0	86	7	15
2011	EC-06	63	21	11	5	0	0	0	84	5	19

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	59	29	5	2	5	1	88	7	172
2017	EC-01	67	33	0	0	0	0	100	0	18
2017	EC-02	59	22	8	3	8	0	81	11	64
2017	EC-04	52	37	0	4	4	4	92	8	27
2017	EC-05	63	29	4	4	0	0	92	4	24
2017	EC-06	75	13	8	0	4	0	87	4	24

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	60	26	5	3	3	2	88	7	172
2017	EC-01	72	28	0	0	0	0	100	0	18
2017	EC-02	58	24	6	5	6	2	83	11	64
2017	EC-04	63	22	0	4	4	7	92	8	27
2017	EC-05	63	29	8	0	0	0	92	0	24
2017	EC-06	67	17	8	8	0	0	83	8	24

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	53	31	7	3	5	0	84	9	172
2017	EC-01	78	17	0	6	0	0	94	6	18
2017	EC-02	53	32	5	5	6	0	84	11	64
2017	EC-04	56	26	11	0	7	0	82	7	27
2017	EC-05	54	33	4	4	4	0	88	8	24
2017	EC-06	54	29	8	4	4	0	83	8	24
2014	EC	45	33	9	10	3	1	79	12	188
2014	EC-01	37	39	10	9	6	0	76	14	34
2014	EC-02	51	32	7	8	3	0	82	11	61
2014	EC-03	35	44	21	0	0	0	79	0	14
2014	EC-04	35	38	12	15	0	0	73	15	26
2014	EC-05	58	21	0	16	5	0	79	21	19
2014	EC-06	48	39	4	4	0	4	91	5	23

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	15	49	2	12	2	10	10	79	18	41
2017	EC-06	22	45	5	6	6	5	11	80	13	18
2014	EC	13	37	29	11	0	7	2	56	12	45
2014	EC-03	29	19	32	19	0	0	0	48	19	10
2014	EC-06	7	53	20	7	0	13	0	69	8	15

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	22	42	12	9	5	10	0	71	16	172
2017	EC-01	17	33	17	11	0	22	0	65	14	18
2017	EC-02	28	36	12	3	9	11	0	72	14	64
2017	EC-04	8	55	11	11	0	15	0	74	13	27
2017	EC-05	17	54	8	17	4	0	0	71	21	24
2017	EC-06	29	41	17	8	0	4	0	74	9	24
2014	EC	12	30	24	13	8	13	0	49	24	188
2014	EC-01	12	33	35	6	6	9	0	49	13	34
2014	EC-02	15	23	31	5	10	17	0	45	18	61
2014	EC-03	7	30	21	21	7	14	0	43	32	14
2014	EC-04	8	27	8	31	12	15	0	41	50	26
2014	EC-05	26	26	11	21	0	16	0	63	25	19
2014	EC-06	4	39	22	13	9	13	0	50	25	23
2011	EC	4	18	24	17	27	10	1	24	49	185
2011	EC-01	7	17	37	12	17	7	2	27	32	41
2011	EC-02	3	18	17	20	25	17	0	25	54	76
2011	EC-04	0	18	27	9	41	5	0	19	52	22
2011	EC-05	13	13	20	13	40	0	0	27	53	15
2011	EC-06	0	11	16	26	42	5	0	11	72	19

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	19	41	16	14	7	4	0	61	22	172
2017	EC-01	23	28	17	28	0	6	0	53	29	18
2017	EC-02	22	34	16	13	12	3	0	58	26	64
2017	EC-04	8	41	22	15	7	7	0	52	24	27
2017	EC-05	13	58	13	13	4	0	0	71	17	24
2017	EC-06	25	54	17	4	0	0	0	79	4	24
2014	EC	8	33	23	20	11	5	0	44	33	188
2014	EC-01	9	27	35	12	12	6	0	38	25	34
2014	EC-02	7	28	25	20	15	7	0	37	37	61
2014	EC-03	7	35	14	37	7	0	0	42	44	14
2014	EC-04	8	31	19	15	19	8	0	42	38	26
2014	EC-05	26	26	16	26	0	5	0	56	28	19
2014	EC-06	4	52	13	22	4	4	0	59	27	23
2011	EC	2	14	17	18	46	2	1	17	66	185
2011	EC-01	2	12	29	20	32	2	2	15	54	41
2011	EC-02	0	17	13	18	51	0	0	17	70	76
2011	EC-04	5	5	18	14	55	5	0	10	71	22
2011	EC-05	7	20	0	13	60	0	0	27	73	15
2011	EC-06	0	16	11	26	47	0	0	16	74	19

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	13	37	20	17	6	7	54	25	172
2017	EC-01	23	28	11	22	0	17	60	26	18
2017	EC-02	12	36	25	11	9	6	52	22	64
2017	EC-04	7	26	18	30	4	15	39	39	27
2017	EC-05	8	46	17	25	4	0	54	29	24
2017	EC-06	17	58	12	4	8	0	75	13	24
2014	EC	6	24	30	19	14	8	32	35	188
2014	EC-01	7	14	47	17	9	6	23	28	34
2014	EC-02	5	20	25	20	20	11	28	44	61
2014	EC-03	7	14	49	23	7	0	21	30	14
2014	EC-04	4	23	19	27	19	8	29	50	26
2014	EC-05	16	37	16	11	10	11	59	23	19
2014	EC-06	4	35	26	22	4	9	43	29	23
2011	EC	2	10	18	26	40	4	13	69	186
2011	EC-01	2	7	26	29	29	7	10	62	42
2011	EC-02	1	7	16	30	42	4	8	75	76
2011	EC-04	5	14	18	14	50	0	18	64	22
2011	EC-05	7	13	13	7	60	0	20	67	15
2011	EC-06	0	21	11	21	47	0	21	68	19

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	17	33	20	13	10	6	53	25	172
2017	EC-01	28	22	11	17	6	17	60	26	18
2017	EC-02	14	36	17	8	17	8	54	27	64
2017	EC-04	11	22	18	30	11	7	36	44	27
2017	EC-05	21	38	25	8	8	0	58	17	24
2017	EC-06	21	38	29	13	0	0	58	13	24
2014	EC	19	28	22	13	11	8	50	26	188
2014	EC-01	14	27	24	14	12	8	45	28	34
2014	EC-02	13	24	28	11	13	10	42	27	61
2014	EC-03	7	28	28	23	7	7	37	33	14
2014	EC-04	15	31	23	12	15	4	48	28	26
2014	EC-05	32	21	16	5	21	5	56	28	19
2014	EC-06	35	35	9	13	0	9	76	14	23
2011	EC	3	13	17	22	33	12	18	63	186
2011	EC-01	2	10	26	33	17	12	14	57	42
2011	EC-02	1	11	18	20	37	13	14	65	76
2011	EC-04	9	18	14	14	41	5	29	57	22
2011	EC-05	7	13	0	27	53	0	20	80	15
2011	EC-06	0	26	5	16	37	16	31	63	19

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	12	40	19	13	10	5	56	25	171
2017	EC-01	23	33	11	22	6	6	59	29	18
2017	EC-02	14	39	16	9	14	8	57	25	64
2017	EC-04	7	33	22	22	7	7	44	32	27
2017	EC-05	13	33	17	25	13	0	46	38	24
2017	EC-06	8	71	16	0	4	0	79	4	24
2014	EC	8	35	23	18	13	3	44	32	188
2014	EC-01	6	33	24	23	12	3	40	36	34
2014	EC-02	7	29	22	18	18	7	38	38	61
2014	EC-03	7	35	35	14	9	0	42	23	14
2014	EC-04	4	35	23	23	12	4	40	36	26
2014	EC-05	16	26	21	26	11	0	42	37	19
2014	EC-06	13	48	17	9	13	0	61	22	23
2011	EC	3	13	19	25	37	2	17	63	186
2011	EC-01	2	12	26	33	24	2	15	59	42
2011	EC-02	3	11	24	22	39	1	13	63	76
2011	EC-04	5	9	9	32	45	0	14	77	22
2011	EC-05	7	13	13	13	53	0	20	67	15
2011	EC-06	0	21	11	26	42	0	21	68	19

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	29	52	12	4	4	0	0	81	7	170
2017	EC-01	34	39	17	11	0	0	0	72	11	18
2017	EC-02	25	53	14	2	6	0	0	78	8	63
2017	EC-04	22	59	15	0	4	0	0	82	4	27
2017	EC-05	43	35	9	9	4	0	0	78	13	23
2017	EC-06	38	54	4	4	0	0	0	92	4	24
2014	EC	17	40	19	12	9	2	1	58	22	188
2014	EC-01	23	39	21	9	6	3	0	63	15	34
2014	EC-02	11	40	23	10	13	3	0	53	24	61
2014	EC-03	0	42	28	30	0	0	0	42	30	14
2014	EC-04	31	23	15	15	15	0	0	54	31	26
2014	EC-05	16	53	26	5	0	0	0	68	5	19
2014	EC-06	22	43	4	13	9	4	4	71	24	23
2011	EC	6	21	16	19	37	1	0	28	56	186
2011	EC-01	12	21	19	24	24	0	0	33	48	42
2011	EC-02	7	20	18	17	37	1	0	27	55	76
2011	EC-04	0	18	9	23	50	0	0	18	73	22
2011	EC-05	7	20	7	33	33	0	0	27	67	15
2011	EC-06	0	26	5	11	58	0	0	26	68	19

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	40	47	7	2	1	3	0	89	4	170
2017	EC-01	45	39	11	0	0	6	0	88	0	18
2017	EC-02	43	40	5	3	3	6	0	88	7	63
2017	EC-04	26	59	15	0	0	0	0	85	0	27
2017	EC-05	48	39	9	4	0	0	0	87	4	23
2017	EC-06	50	42	4	4	0	0	0	92	4	24
2014	EC	35	42	11	3	2	7	0	82	6	188
2014	EC-01	35	39	14	3	3	6	0	79	6	34
2014	EC-02	28	41	15	3	2	12	0	78	6	61
2014	EC-03	28	56	16	0	0	0	0	84	0	14
2014	EC-04	27	50	4	8	4	8	0	83	13	26
2014	EC-05	42	47	5	0	5	0	0	89	5	19
2014	EC-06	57	30	4	4	0	4	0	91	5	23
2011	EC	18	36	20	11	10	3	1	56	23	185
2011	EC-01	12	36	29	5	7	10	2	54	14	42
2011	EC-02	17	39	20	13	8	1	1	58	22	76
2011	EC-04	24	24	29	5	19	0	0	48	24	21
2011	EC-05	20	33	13	13	20	0	0	53	33	15
2011	EC-06	26	21	11	26	16	0	0	47	42	19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	22	42	13	12	6	3	1	67	19	171
2017	EC-01	28	61	6	6	0	0	0	89	6	18
2017	EC-02	17	28	19	16	13	7	0	49	30	63
2017	EC-04	22	44	11	11	11	0	0	67	22	27
2017	EC-05	34	29	13	21	0	4	0	66	21	24
2017	EC-06	25	62	4	4	0	0	4	91	4	24
2014	EC	23	40	17	7	7	4	1	66	16	188
2014	EC-01	24	29	27	9	6	6	0	56	15	34
2014	EC-02	15	46	16	5	10	5	3	66	16	61
2014	EC-03	14	37	28	14	0	7	0	55	15	14
2014	EC-04	27	46	19	4	4	0	0	73	8	26
2014	EC-05	26	32	5	21	10	5	0	61	33	19
2014	EC-06	43	39	9	0	9	0	0	83	9	23
2011	EC	18	35	15	10	12	8	2	59	24	186
2011	EC-01	10	36	19	14	10	7	5	51	27	42
2011	EC-02	21	29	18	9	11	11	1	57	22	76
2011	EC-04	18	45	9	5	23	0	0	64	27	22
2011	EC-05	27	20	0	13	27	13	0	54	46	15
2011	EC-06	16	53	11	5	5	11	0	76	12	19

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	11	42	20	12	7	9	0	57	21	170
2017	EC-01	28	44	17	0	6	6	0	77	6	18
2017	EC-02	9	33	22	11	11	13	0	49	25	63
2017	EC-04	8	35	23	12	11	12	0	48	26	26
2017	EC-05	8	50	21	4	4	12	0	67	9	24
2017	EC-06	4	50	16	29	0	0	0	54	29	24
2014	EC	17	40	20	10	5	7	1	62	16	188
2014	EC-01	14	39	30	8	3	6	0	56	12	34
2014	EC-02	15	40	20	5	8	10	3	63	15	61
2014	EC-03	7	49	14	23	7	0	0	56	30	14
2014	EC-04	15	31	35	12	4	4	0	48	16	26
2014	EC-05	16	42	5	21	5	11	0	65	29	19
2014	EC-06	30	43	9	4	4	9	0	81	10	23
2011	EC	10	29	26	15	9	9	2	44	27	185
2011	EC-01	7	32	32	10	5	10	5	46	17	41
2011	EC-02	12	22	29	13	12	11	1	39	28	76
2011	EC-04	14	36	5	14	18	14	0	58	37	22
2011	EC-05	13	33	13	33	0	7	0	50	36	15
2011	EC-06	5	42	26	16	11	0	0	47	26	19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	11	27	18	12	14	15	3	46	32	171
2017	EC-01	12	50	11	0	6	17	6	79	7	18
2017	EC-02	11	22	11	16	17	18	5	43	43	63
2017	EC-04	4	26	22	18	15	15	0	35	39	27
2017	EC-05	16	25	21	8	17	12	0	47	29	24
2017	EC-06	12	25	25	13	13	8	4	43	29	24
2014	EC	10	19	20	16	14	19	2	36	38	187
2014	EC-01	12	17	20	21	6	21	3	38	35	34
2014	EC-02	10	18	21	15	15	20	2	36	37	61
2014	EC-03	7	44	7	21	14	7	0	55	37	14
2014	EC-04	4	15	19	15	27	19	0	24	52	26
2014	EC-05	11	11	21	16	16	21	5	29	43	19
2014	EC-06	13	17	26	9	9	26	0	41	24	23
2011	EC	4	17	21	18	23	16	2	25	50	185
2011	EC-01	2	32	22	17	15	7	5	39	36	41
2011	EC-02	4	14	24	17	22	18	0	23	48	76
2011	EC-04	0	5	18	23	36	14	5	6	72	22
2011	EC-05	13	7	7	20	40	13	0	23	69	15
2011	EC-06	5	16	16	11	32	21	0	27	53	19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	42	38	8	5	3	2	1	83	9	172
2017	EC-01	45	39	6	11	0	0	0	83	11	18
2017	EC-02	39	33	11	8	3	5	2	77	12	64
2017	EC-04	41	48	4	0	7	0	0	89	7	27
2017	EC-05	42	46	8	0	0	4	0	91	0	24
2017	EC-06	50	25	8	8	8	0	0	75	17	24
2014	EC	45	38	9	4	3	1	0	83	7	188
2014	EC-01	44	32	13	12	0	0	0	76	12	34
2014	EC-02	45	36	8	3	7	2	0	82	10	61
2014	EC-03	35	44	7	0	14	0	0	79	14	14
2014	EC-04	54	35	8	0	0	4	0	92	0	26
2014	EC-05	42	42	5	10	0	0	0	84	10	19
2014	EC-06	48	39	13	0	0	0	0	87	0	23

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	57	34	4	3	0	1	1	92	4	172
2017	EC-01	61	33	0	6	0	0	0	94	6	18
2017	EC-02	53	32	8	6	0	0	2	86	6	64
2017	EC-04	55	45	0	0	0	0	0	100	0	27
2017	EC-05	66	25	4	0	0	4	0	96	0	24
2017	EC-06	67	29	0	4	0	0	0	96	4	24
2014	EC	62	28	5	2	1	2	1	93	2	188
2014	EC-01	50	47	0	3	0	0	0	97	3	34
2014	EC-02	65	21	5	3	2	4	0	90	5	61
2014	EC-03	65	14	14	0	0	0	7	85	0	14
2014	EC-04	69	23	8	0	0	0	0	92	0	26
2014	EC-05	63	26	0	0	0	11	0	100	0	19
2014	EC-06	61	30	4	0	0	0	4	95	0	23
2011	EC	47	33	11	4	2	2	1	82	6	186
2011	EC-01	55	36	7	0	0	0	2	93	0	42
2011	EC-02	49	28	14	5	3	1	0	77	8	76
2011	EC-04	41	27	5	9	9	5	5	75	20	22
2011	EC-05	33	40	13	7	0	7	0	79	7	15
2011	EC-06	42	42	16	0	0	0	0	84	0	19

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	20	38	17	13	10	2	0	59	24	172
2017	EC-01	23	44	17	6	6	6	0	71	12	18
2017	EC-02	17	36	17	11	16	3	0	55	27	64
2017	EC-04	15	45	11	15	15	0	0	59	30	27
2017	EC-05	29	25	21	21	4	0	0	54	25	24
2017	EC-06	25	42	17	16	0	0	0	67	16	24
2014	EC	16	39	19	12	8	5	1	59	21	187
2014	EC-01	15	41	26	12	6	0	0	56	18	33
2014	EC-02	16	34	18	8	11	9	3	57	22	61
2014	EC-03	14	58	28	0	0	0	0	72	0	14
2014	EC-04	12	35	15	15	19	4	0	48	36	26
2014	EC-05	16	26	16	32	0	11	0	47	35	19
2014	EC-06	22	39	22	4	4	9	0	67	10	23
2011	EC	10	26	21	23	18	2	0	37	41	185
2011	EC-01	10	36	21	12	17	5	0	48	30	42
2011	EC-02	9	24	20	29	17	1	0	33	47	76
2011	EC-04	5	23	18	18	36	0	0	27	55	22
2011	EC-05	14	36	14	21	7	7	0	54	31	14
2011	EC-06	16	16	26	26	16	0	0	32	42	19

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	9	29	24	16	17	3	1	40	34	172
2017	EC-01	12	17	28	28	17	0	0	28	44	18
2017	EC-02	3	28	20	14	28	3	3	33	45	64
2017	EC-04	11	37	15	15	18	4	0	50	34	27
2017	EC-05	21	29	21	17	8	4	0	52	26	24
2017	EC-06	12	25	42	16	0	4	0	39	17	24
2014	EC	14	25	19	16	19	5	3	42	37	187
2014	EC-01	12	24	30	17	14	0	3	37	33	34
2014	EC-02	5	20	17	15	31	7	5	29	52	60
2014	EC-03	0	37	35	14	14	0	0	37	28	14
2014	EC-04	19	19	23	12	19	8	0	42	33	26
2014	EC-05	11	21	11	31	21	5	0	33	55	19
2014	EC-06	30	39	9	9	0	9	4	80	10	23
2011	EC	7	17	20	22	33	1	1	24	55	186
2011	EC-01	5	14	21	26	31	2	0	20	59	42
2011	EC-02	5	13	21	24	36	0	1	19	60	76
2011	EC-04	5	18	27	18	32	0	0	23	50	22
2011	EC-05	13	33	7	13	33	0	0	47	47	15
2011	EC-06	21	26	11	21	21	0	0	47	42	19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	13	47	24	8	4	4	1	63	12	170
2017	EC-01	12	39	33	11	0	6	0	53	12	18
2017	EC-02	8	47	22	9	8	5	2	58	18	64
2017	EC-04	18	37	33	4	4	4	0	58	8	27
2017	EC-05	17	46	29	8	0	0	0	62	8	24
2017	EC-06	21	58	13	4	0	4	0	83	4	24

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	28	44	15	3	3	5	1	76	7	171
2017	EC-01	34	55	11	0	0	0	0	89	0	18
2017	EC-02	25	38	21	3	6	7	0	68	10	63
2017	EC-04	30	30	22	7	0	11	0	67	8	27
2017	EC-05	34	50	8	0	4	0	4	87	4	24
2017	EC-06	29	54	8	4	0	4	0	87	4	24
2014	EC	23	42	20	6	3	5	1	69	10	188
2014	EC-01	32	41	24	0	0	3	0	75	0	34
2014	EC-02	27	37	18	5	7	7	0	69	12	61
2014	EC-03	7	42	37	14	0	0	0	49	14	14
2014	EC-04	15	50	15	4	0	12	4	77	5	26
2014	EC-05	11	32	21	21	5	11	0	47	29	19
2014	EC-06	22	61	9	4	4	0	0	83	9	23

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	26	54	14	2	2	2	0	81	5	171
2017	EC-01	36	53	6	6	0	0	0	88	6	17
2017	EC-02	26	55	9	3	5	2	0	83	8	64
2017	EC-04	11	59	26	0	0	4	0	73	0	27
2017	EC-05	34	54	13	0	0	0	0	87	0	24
2017	EC-06	29	46	21	0	0	4	0	78	0	24
2014	EC	24	45	17	7	2	5	0	73	9	188
2014	EC-01	23	50	24	0	0	3	0	75	0	34
2014	EC-02	20	39	18	10	5	8	0	64	16	61
2014	EC-03	7	63	23	0	0	7	0	75	0	14
2014	EC-04	27	54	4	12	0	4	0	84	12	26
2014	EC-05	26	31	21	16	5	0	0	58	21	19
2014	EC-06	39	43	9	4	0	4	0	86	5	23
2011	EC	10	27	21	18	17	6	1	40	38	185
2011	EC-01	5	44	24	15	10	2	0	50	25	41
2011	EC-02	12	21	22	16	21	7	1	36	40	76
2011	EC-04	5	32	14	23	23	5	0	38	48	22
2011	EC-05	13	20	20	20	13	13	0	38	38	15
2011	EC-06	21	11	21	32	16	0	0	32	47	19

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	39	45	10	2	3	1	84	6	172
2017	EC-01	50	33	17	0	0	0	83	0	18
2017	EC-02	40	39	8	2	9	2	81	11	64
2017	EC-04	33	55	11	0	0	0	89	0	27
2017	EC-05	42	41	8	8	0	0	83	8	24
2017	EC-06	33	50	17	0	0	0	83	0	24
2014	EC	33	46	16	2	4	0	79	6	188
2014	EC-01	29	47	18	6	0	0	76	6	34
2014	EC-02	28	41	21	3	7	0	69	10	61
2014	EC-03	21	72	7	0	0	0	93	0	14
2014	EC-04	35	54	8	0	4	0	88	4	26
2014	EC-05	37	31	21	0	11	0	68	11	19
2014	EC-06	52	39	9	0	0	0	91	0	23
2011	EC	13	31	23	17	14	2	46	31	186
2011	EC-01	14	45	24	7	7	2	61	15	42
2011	EC-02	11	26	26	21	14	1	37	36	76
2011	EC-04	14	27	9	27	18	5	43	48	22
2011	EC-05	20	20	13	20	27	0	40	47	15
2011	EC-06	11	37	26	11	16	0	47	26	19

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	26	44	16	7	6	1	71	13	172
2017	EC-01	28	33	22	17	0	0	61	17	18
2017	EC-02	26	46	11	5	11	2	73	16	64
2017	EC-04	22	41	30	4	0	4	66	4	27
2017	EC-05	29	41	13	8	8	0	71	17	24
2017	EC-06	25	50	17	8	0	0	75	8	24
2014	EC	15	38	25	13	8	1	53	21	188
2014	EC-01	17	33	33	14	3	0	50	17	34
2014	EC-02	13	38	23	13	13	0	51	26	61
2014	EC-03	7	44	28	7	7	7	55	15	14
2014	EC-04	12	35	31	12	12	0	46	23	26
2014	EC-05	26	26	16	16	11	5	56	28	19
2014	EC-06	17	52	17	9	4	0	70	13	23
2011	EC	6	18	28	21	25	2	24	47	186
2011	EC-01	10	29	17	14	29	2	39	44	42
2011	EC-02	3	18	30	20	28	1	21	48	76
2011	EC-04	5	9	27	32	27	0	14	59	22
2011	EC-05	20	13	13	27	27	0	33	53	15
2011	EC-06	0	16	42	26	11	5	17	39	19

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	27	46	13	9	3	1	74	13	172
2017	EC-01	28	44	28	0	0	0	72	0	18
2017	EC-02	28	42	9	9	9	2	72	19	64
2017	EC-04	26	44	22	4	0	4	73	4	27
2017	EC-05	29	46	13	13	0	0	75	13	24
2017	EC-06	25	54	8	13	0	0	79	13	24
2014	EC	14	46	19	15	4	1	61	20	188
2014	EC-01	14	47	24	12	3	0	62	14	34
2014	EC-02	11	46	21	10	10	2	59	20	61
2014	EC-03	7	42	30	14	0	7	52	15	14
2014	EC-04	15	38	19	23	4	0	54	27	26
2014	EC-05	26	32	11	31	0	0	58	31	19
2014	EC-06	17	61	13	9	0	0	78	9	23
2011	EC	6	20	20	25	27	1	27	53	186
2011	EC-01	12	24	21	19	24	0	36	43	42
2011	EC-02	3	21	18	29	28	1	24	57	76
2011	EC-04	5	14	23	27	32	0	18	59	22
2011	EC-05	20	13	0	20	47	0	33	67	15
2011	EC-06	0	26	21	37	11	5	28	50	19

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	34	34	13	9	6	3	0	70	16	171
2017	EC-01	50	33	6	11	0	0	0	83	11	18
2017	EC-02	39	28	16	6	8	3	0	70	14	64
2017	EC-04	11	48	22	11	4	4	0	62	15	27
2017	EC-05	37	25	13	13	4	8	0	68	18	24
2017	EC-06	35	35	4	13	13	0	0	70	26	23
2014	EC	29	30	17	12	8	5	1	62	21	188
2014	EC-01	20	38	24	9	3	6	0	62	12	34
2014	EC-02	32	29	16	11	7	3	2	64	19	61
2014	EC-03	16	21	28	7	14	14	0	43	24	14
2014	EC-04	15	31	15	12	19	8	0	50	33	26
2014	EC-05	26	32	5	21	11	5	0	61	33	19
2014	EC-06	52	26	9	9	4	0	0	78	13	23
2011	EC	12	27	19	15	17	10	1	44	35	186
2011	EC-01	19	21	24	12	19	5	0	43	33	42
2011	EC-02	11	28	17	13	17	12	3	45	35	76
2011	EC-04	5	27	18	23	23	5	0	33	48	22
2011	EC-05	20	33	0	13	20	13	0	62	38	15
2011	EC-06	0	37	21	21	11	11	0	41	35	19

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	EC	17	42	41	172
2017	EC-01	0	72	28	18
2017	EC-02	22	41	38	64
2017	EC-04	15	26	59	27
2017	EC-05	17	37	46	24
2017	EC-06	21	42	38	24
2014	EC	22	41	37	188
2014	EC-01	12	55	34	34
2014	EC-02	16	48	36	61
2014	EC-03	21	44	35	14
2014	EC-04	35	27	38	26
2014	EC-05	26	16	58	19
2014	EC-06	26	39	35	23
2011	EC	28	38	34	186
2011	EC-01	24	48	29	42
2011	EC-02	25	39	36	76
2011	EC-04	32	27	41	22
2011	EC-05	40	40	20	15
2011	EC-06	47	21	32	19

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	EC	10	20	43	0	20	7	30
2017	EC-02	14	21	21	0	36	7	14
2014	EC	7	39	32	12	9999	10	41
2014	EC-02	10	10	40	10	9999	30	10
2011	EC	19	17	38	13	9999	13	53
2011	EC-01	20	20	30	20	9999	10	10
2011	EC-02	26	16	26	11	9999	21	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	17	83	172
2017	EC-02	17	83	64
2017	EC-04	18	82	27
2017	EC-06	29	71	24
2014	EC	15	85	187
2014	EC-02	16	84	61
2014	EC-04	19	81	26
2014	EC-05	28	72	18

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	EC	48	29
2017	EC-02	55	11
2014	EC	59	29
2014	EC-02	80	10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EC	55	29
2017	EC-02	73	11
2014	EC	45	29

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	EC-02	0	11
2014	EC-02	0	10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	EC	29
2017	EC-02	11
2014	EC	29
2014	EC-02	10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	EC	0	29
2017	EC-02	0	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	EC	65	29
2017	EC-02	73	11
2014	EC	38	29

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	EC	52	29
2017	EC-02	55	11
2014	EC	28	29

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	EC	38	29
2017	EC-02	45	11
2014	EC	55	29
2014	EC-02	60	10

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	EC	31	29
2014	EC	41	29
2014	EC-02	50	10

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	EC	34	29
2014	EC	21	29

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	EC	62	29
2017	EC-02	45	11
2014	EC	48	29

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	EC	34	29
2014	EC	28	29

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	EC	29
2017	EC-02	11
2014	EC	29
2014	EC-02	10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	EC	41	29
2014	EC	48	29
2014	EC-02	50	10

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	EC	24	29
2014	EC	24	29

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	EC	28	29
2014	EC	17	29

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	EC	52	29
2014	EC	38	29

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	EC	17	29
2014	EC	17	29

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	EC	17	29
2017	EC-02	0	11
2014	EC	17	29
2014	EC-02	0	10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	EC	31	29
2017	EC-02	55	11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	EC-02	0	11

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EC	17	29
2014	EC	24	29

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	EC	24	29
2014	EC	31	29

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	EC-02	0	10
2014	EC	17	29

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	EC-02	0	10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	EC-02	0	10
2014	EC-02	0	10

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	EC-02	0	10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EC-02	0	10
2014	EC	17	29

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EC-02	0	10
2014	EC	21	29

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	EC	21	28
2014	EC	24	29
2014	EC-02	0	10

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	EC	21	28
2014	EC-02	0	10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EC	47	28
2017	EC-02	60	10
2014	EC	41	29

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EC	53	28
2017	EC-02	90	10
2014	EC	62	29
2014	EC-02	50	10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	EC	0	28
2017	EC-02	0	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EC	25	28
2014	EC	17	29

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	96	4	29
2017	EC-02	100	0	11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	8	11	20	5	8	41	8	37	25	172
2017	EC-01	12	11	28	0	6	39	6	41	10	18
2017	EC-02	6	8	20	0	12	47	6	30	26	64
2017	EC-04	4	4	22	7	4	41	18	19	27	27
2017	EC-05	8	13	17	4	4	50	4	46	18	24
2017	EC-06	12	21	16	17	8	25	0	45	33	24
2014	EC	7	16	20	6	4	38	10	44	18	188
2014	EC-01	9	15	17	6	3	36	14	48	17	34
2014	EC-02	8	11	20	3	7	45	7	40	20	61
2014	EC-03	7	23	28	7	0	14	21	46	11	14
2014	EC-04	4	8	19	12	4	46	8	25	33	26
2014	EC-05	5	5	26	5	0	47	11	25	12	19
2014	EC-06	13	26	13	4	4	35	4	64	14	23

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	14	37	17	3	7	20	2	66	13	172
2017	EC-01	28	39	17	0	6	11	0	75	6	18
2017	EC-02	12	45	13	0	11	19	0	71	13	64
2017	EC-04	8	30	26	4	4	22	7	53	10	27
2017	EC-05	21	21	17	0	4	33	4	67	7	24
2017	EC-06	8	42	16	13	4	17	0	60	20	24
2014	EC	14	28	26	6	4	20	2	54	13	188
2014	EC-01	14	21	41	0	3	17	3	45	4	34
2014	EC-02	15	25	23	7	7	24	0	53	17	61
2014	EC-03	14	28	37	0	0	21	0	53	0	14
2014	EC-04	8	31	23	15	0	23	0	50	20	26
2014	EC-05	16	21	21	10	0	26	5	54	15	19
2014	EC-06	17	39	13	4	9	13	4	68	16	23
2011	EC	17	31	21	9	10	12	0	54	22	186
2011	EC-01	19	33	29	10	2	7	0	56	13	42
2011	EC-02	20	25	20	9	12	14	0	52	25	76
2011	EC-04	9	45	14	9	23	0	0	55	32	22
2011	EC-05	13	33	0	13	20	20	0	58	42	15
2011	EC-06	16	32	37	0	5	11	0	53	6	19

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	16	60	11	10	1	1	2	78	11	171
2017	EC-01	23	44	6	22	0	0	6	71	23	18
2017	EC-02	9	64	11	9	2	2	3	77	11	64
2017	EC-04	18	48	18	11	0	0	4	69	12	27
2017	EC-05	22	57	13	9	0	0	0	78	9	23
2017	EC-06	17	83	0	0	0	0	0	100	0	24
2014	EC	19	50	17	7	3	3	1	72	10	188
2014	EC-01	18	32	33	14	0	3	0	51	15	34
2014	EC-02	18	56	15	3	5	2	2	76	8	61
2014	EC-03	7	42	23	21	7	0	0	49	28	14
2014	EC-04	23	69	4	0	0	4	0	96	0	26
2014	EC-05	0	68	5	5	5	11	5	81	13	19
2014	EC-06	35	39	17	9	0	0	0	74	9	23
2011	EC	19	59	13	5	3	1	0	78	8	186
2011	EC-01	7	64	14	7	5	2	0	73	12	42
2011	EC-02	20	57	16	4	3	1	0	77	7	76
2011	EC-04	23	50	18	9	0	0	0	73	9	22
2011	EC-05	27	60	7	7	0	0	0	87	7	15
2011	EC-06	37	58	0	5	0	0	0	95	5	19

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	6	25	25	4	4	29	7	49	12	170
2017	EC-01	17	28	28	0	0	17	11	62	0	18
2017	EC-02	5	25	19	5	8	30	8	49	20	63
2017	EC-04	0	22	22	7	4	33	11	40	20	27
2017	EC-05	13	26	13	8	0	40	0	64	14	23
2017	EC-06	0	25	37	0	0	29	8	40	0	24
2014	EC	4	22	31	7	2	30	3	39	14	188
2014	EC-01	9	17	30	3	3	32	7	42	9	34
2014	EC-02	3	26	36	7	2	24	2	40	11	61
2014	EC-03	0	21	30	7	7	35	0	32	21	14
2014	EC-04	4	31	19	12	4	31	0	50	22	26
2014	EC-05	0	16	31	11	0	37	5	27	18	19
2014	EC-06	9	17	30	4	0	35	4	43	7	23
2011	EC	4	25	24	9	8	26	4	41	25	185
2011	EC-01	2	22	37	10	2	22	5	33	17	41
2011	EC-02	7	28	20	8	8	28	3	49	23	76
2011	EC-04	5	23	32	14	5	23	0	35	24	22
2011	EC-05	0	27	13	7	13	33	7	44	33	15
2011	EC-06	0	21	26	11	21	11	11	27	40	19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	35	40	9	3	0	11	2	86	3	171
2017	EC-01	45	39	6	0	0	6	6	94	0	18
2017	EC-02	26	42	11	3	0	14	3	83	4	64
2017	EC-04	34	37	4	7	0	15	4	86	9	27
2017	EC-05	48	30	13	0	0	9	0	86	0	23
2017	EC-06	41	42	8	0	0	8	0	91	0	24
2014	EC	32	39	14	3	1	10	2	80	4	188
2014	EC-01	27	43	15	0	3	12	0	79	3	34
2014	EC-02	36	33	15	5	0	10	2	78	6	61
2014	EC-03	35	49	9	0	0	7	0	90	0	14
2014	EC-04	23	58	8	8	0	4	0	84	8	26
2014	EC-05	31	21	16	0	0	21	11	77	0	19
2014	EC-06	39	39	9	0	0	13	0	90	0	23
2011	EC	37	34	11	2	3	13	1	82	6	186
2011	EC-01	33	33	17	0	2	14	0	78	3	42
2011	EC-02	39	36	12	4	1	8	0	81	6	76
2011	EC-04	32	36	14	0	5	9	5	79	5	22
2011	EC-05	40	13	7	7	7	27	0	73	18	15
2011	EC-06	42	42	0	0	5	11	0	94	6	19

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	22	40	15	2	2	17	2	77	5	169
2017	EC-01	28	39	11	6	0	11	6	80	7	18
2017	EC-02	19	36	20	2	3	17	3	68	6	64
2017	EC-04	15	37	7	4	4	30	4	78	11	27
2017	EC-05	31	44	13	4	0	9	0	81	4	23
2017	EC-06	35	48	9	0	0	9	0	90	0	23
2014	EC	18	36	23	2	0	19	2	69	3	188
2014	EC-01	10	49	24	0	0	14	3	71	0	34
2014	EC-02	20	28	26	3	0	22	2	62	4	61
2014	EC-03	21	28	23	0	0	28	0	68	0	14
2014	EC-04	19	54	8	4	0	15	0	86	5	26
2014	EC-05	16	16	26	0	0	32	11	54	0	19
2014	EC-06	35	39	9	4	0	13	0	85	5	23
2011	EC	13	32	19	8	8	20	0	56	20	186
2011	EC-01	7	33	21	12	10	17	0	49	26	42
2011	EC-02	14	34	21	4	7	20	0	61	13	76
2011	EC-04	9	32	18	5	18	18	0	50	28	22
2011	EC-05	20	20	13	13	7	27	0	55	27	15
2011	EC-06	26	21	16	21	5	11	0	53	29	19

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	6	94	171
2014	EC	7	93	187
2014	EC-01	0	100	34
2014	EC-02	10	90	61

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EC	100	10
2014	EC	77	13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	EC	0	10
2014	EC	0	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	EC	0	10
2014	EC	0	13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	EC	0	10
2014	EC	0	13

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	EC	0	10

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	EC	0	10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	EC	0	10
2014	EC	0	13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	EC	0	10
2014	EC	0	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	EC	0	10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	EC	0	10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	EC	0	10
2014	EC	0	13

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	EC	0	10

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	EC	0	10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	EC	0	10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	EC	0	10
2014	EC	0	13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	EC	50	10
2014	EC	62	13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	EC	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	EC	0	10
2014	EC	0	13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	EC	0	10
2014	EC	0	13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EC	0	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EC	50	10
2014	EC	46	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EC	50	10
2014	EC	77	13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	EC	0	10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	89	11	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	7	13	23	1	3	45	9	43	8	172
2017	EC-01	6	17	28	0	6	44	0	41	10	18
2017	EC-02	6	9	24	0	5	48	8	36	11	64
2017	EC-04	4	11	30	4	0	33	18	31	8	27
2017	EC-05	8	13	21	0	0	54	4	50	0	24
2017	EC-06	17	21	8	0	0	41	13	82	0	24
2014	EC	6	16	23	1	3	43	7	45	9	188
2014	EC-01	9	18	27	0	3	34	9	47	5	34
2014	EC-02	8	10	23	3	5	46	5	37	17	61
2014	EC-03	0	21	30	0	0	35	14	41	0	14
2014	EC-04	8	15	19	0	0	50	8	55	0	26
2014	EC-05	0	5	21	0	5	63	5	17	17	19
2014	EC-06	9	22	17	0	4	48	0	58	8	23

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	16	35	19	3	3	20	3	67	8	172
2017	EC-01	23	39	22	0	6	11	0	69	6	18
2017	EC-02	17	36	19	3	5	19	2	67	10	64
2017	EC-04	15	30	26	0	0	22	7	63	0	27
2017	EC-05	17	29	21	4	0	29	0	65	6	24
2017	EC-06	17	46	13	4	0	21	0	79	5	24
2014	EC	15	26	23	5	4	27	1	57	12	188
2014	EC-01	23	30	21	0	0	26	0	71	0	34
2014	EC-02	13	17	21	10	7	33	0	44	24	61
2014	EC-03	14	28	37	0	0	21	0	53	0	14
2014	EC-04	8	42	12	8	0	31	0	72	11	26
2014	EC-05	16	21	21	5	5	26	5	54	15	19
2014	EC-06	22	22	22	0	9	26	0	59	12	23
2011	EC	12	35	23	7	3	20	0	59	13	186
2011	EC-01	14	33	33	5	2	12	0	54	8	42
2011	EC-02	14	33	21	8	4	20	0	59	15	76
2011	EC-04	14	41	18	18	0	9	0	60	20	22
2011	EC-05	7	40	13	7	7	27	0	64	18	15
2011	EC-06	5	32	32	0	5	26	0	50	7	19

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	18	33	21	15	11	1	1	52	27	171
2017	EC-01	12	41	18	6	24	0	0	53	30	17
2017	EC-02	22	30	20	16	10	2	2	53	26	64
2017	EC-04	30	30	18	11	11	0	0	59	22	27
2017	EC-05	17	21	25	25	13	0	0	38	38	24
2017	EC-06	4	37	29	17	8	0	4	43	26	24

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	16	31	27	18	6	1	48	25	172
2017	EC-01	23	44	17	17	0	0	67	17	18
2017	EC-02	20	31	24	16	6	3	53	22	64
2017	EC-04	22	33	26	18	0	0	55	18	27
2017	EC-05	4	29	38	17	13	0	33	29	24
2017	EC-06	8	29	33	25	4	0	37	29	24

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	29	31	21	11	5	1	1	62	17	169
2017	EC-01	28	44	11	11	6	0	0	72	17	18
2017	EC-02	42	25	11	9	6	3	3	72	17	64
2017	EC-04	30	34	30	4	4	0	0	63	7	27
2017	EC-05	14	31	28	18	9	0	0	45	28	22
2017	EC-06	22	39	22	13	4	0	0	61	17	23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	19	23	26	17	12	2	1	43	30	172
2017	EC-01	17	22	33	6	22	0	0	39	28	18
2017	EC-02	20	24	24	12	16	5	0	46	29	64
2017	EC-04	22	15	41	18	0	0	4	38	19	27
2017	EC-05	13	21	21	33	13	0	0	33	46	24
2017	EC-06	21	25	25	21	8	0	0	46	29	24

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	49	21	10	2	2	2	13	83	5	170
2017	EC-01	45	17	0	6	0	0	33	92	8	18
2017	EC-02	48	13	6	2	2	6	23	87	4	64
2017	EC-04	63	22	11	0	4	0	0	85	4	27
2017	EC-05	48	30	17	4	0	0	0	79	4	23
2017	EC-06	52	17	22	0	4	0	4	73	5	23

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	34	28	19	10	9	1	62	19	172
2017	EC-01	50	17	22	6	6	0	67	11	18
2017	EC-02	33	32	14	8	12	2	65	21	64
2017	EC-04	34	30	26	7	4	0	63	11	27
2017	EC-05	17	21	33	17	13	0	37	29	24
2017	EC-06	37	42	4	13	4	0	79	17	24

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	20	38	24	13	4	1	1	59	17	172
2017	EC-01	23	44	11	11	6	6	0	71	18	18
2017	EC-02	14	44	22	12	6	0	2	59	19	64
2017	EC-04	18	37	26	18	0	0	0	56	18	27
2017	EC-05	17	21	34	21	8	0	0	37	29	24
2017	EC-06	33	37	25	4	0	0	0	71	4	24

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	22	27	32	13	3	1	1	51	17	172
2017	EC-01	17	28	28	17	0	6	6	50	19	18
2017	EC-02	25	24	33	11	5	2	2	50	16	64
2017	EC-04	18	37	33	7	4	0	0	56	11	27
2017	EC-05	16	25	38	13	8	0	0	41	21	24
2017	EC-06	25	33	29	13	0	0	0	58	13	24

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	27	34	20	9	6	1	2	63	16	172
2017	EC-01	23	44	6	11	6	6	6	75	19	18
2017	EC-02	28	33	19	9	6	2	3	64	16	64
2017	EC-04	22	30	30	11	7	0	0	52	18	27
2017	EC-05	21	33	21	17	8	0	0	54	25	24
2017	EC-06	37	33	21	4	4	0	0	71	8	24

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	30	34	20	9	2	2	2	67	12	172
2017	EC-01	34	44	6	11	0	0	6	82	12	18
2017	EC-02	26	30	22	14	0	3	5	61	15	64
2017	EC-04	30	41	30	0	0	0	0	70	0	27
2017	EC-05	33	37	13	8	4	4	0	74	13	24
2017	EC-06	37	29	16	8	8	0	0	67	17	24

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	56	27	9	5	3	1	83	8	172
2017	EC-01	50	28	11	6	6	0	78	11	18
2017	EC-02	48	28	12	8	3	0	77	11	64
2017	EC-04	55	26	11	4	0	4	84	4	27
2017	EC-05	46	37	13	0	4	0	83	4	24
2017	EC-06	83	17	0	0	0	0	100	0	24

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	77	10	3	5	3	1	1	88	8	172
2017	EC-01	78	11	0	6	6	0	0	89	11	18
2017	EC-02	72	10	6	6	5	2	0	83	11	64
2017	EC-04	78	11	0	7	4	0	0	89	11	27
2017	EC-05	83	8	4	0	0	0	4	96	0	24
2017	EC-06	79	13	4	4	0	0	0	92	4	24

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	52	30	9	6	2	1	1	82	8	171
2017	EC-01	56	17	11	17	0	0	0	72	17	18
2017	EC-02	53	26	9	6	3	2	0	81	9	64
2017	EC-04	41	44	7	0	4	0	4	89	4	27
2017	EC-05	54	33	8	4	0	0	0	87	4	24
2017	EC-06	57	22	13	4	4	0	0	78	9	23

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	68	14	9	3	4	1	2	84	7	171
2017	EC-01	72	11	0	6	6	0	6	88	12	18
2017	EC-02	68	9	11	3	6	2	0	79	10	63
2017	EC-04	56	18	11	4	7	0	4	77	11	27
2017	EC-05	67	12	17	0	0	0	4	83	0	24
2017	EC-06	79	21	0	0	0	0	0	100	0	24

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	51	14	6	1	1	1	25	88	3	172
2017	EC-01	45	6	6	0	0	0	44	90	0	18
2017	EC-02	58	6	2	0	0	3	31	98	0	64
2017	EC-04	56	15	0	7	0	0	22	91	9	27
2017	EC-05	50	8	8	0	0	0	33	88	0	24
2017	EC-06	38	37	21	0	4	0	0	75	4	24

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	61	22	8	2	1	1	6	89	3	171
2017	EC-01	56	17	17	6	0	0	6	77	6	18
2017	EC-02	56	25	8	3	0	2	6	88	3	64
2017	EC-04	70	11	4	4	4	0	7	88	8	27
2017	EC-05	63	25	0	0	0	0	13	100	0	24
2017	EC-06	65	26	9	0	0	0	0	91	0	23

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	61	14	8	4	7	2	5	80	12	172
2017	EC-01	28	39	6	0	11	6	11	79	13	18
2017	EC-02	62	11	6	6	9	2	3	77	16	64
2017	EC-04	55	7	15	4	11	0	7	68	16	27
2017	EC-05	67	8	9	4	0	4	8	85	5	24
2017	EC-06	79	17	4	0	0	0	0	96	0	24

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	43	34	14	5	1	3	80	5	172
2017	EC-01	45	28	11	6	0	11	81	6	18
2017	EC-02	37	46	12	3	0	2	84	3	64
2017	EC-04	59	19	11	7	0	4	81	8	27
2017	EC-05	29	42	25	0	0	4	74	0	24
2017	EC-06	46	29	12	8	4	0	75	13	24

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	13	34	34	12	6	1	47	19	172
2017	EC-01	22	34	33	6	6	0	56	11	18
2017	EC-02	14	41	24	12	8	2	56	21	64
2017	EC-04	15	45	22	11	7	0	59	18	27
2017	EC-05	4	21	54	21	0	0	25	21	24
2017	EC-06	12	38	38	8	4	0	50	13	24

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	8	16	36	27	13	1	40	23	172
2017	EC-01	6	0	44	39	11	0	50	6	18
2017	EC-02	9	14	33	30	14	0	44	23	64
2017	EC-04	7	18	34	15	22	4	38	27	27
2017	EC-05	0	25	50	21	4	0	25	25	24
2017	EC-06	4	13	33	41	8	0	50	17	24

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	11	45	21	8	5	9	62	15	172
2017	EC-01	22	50	22	0	0	6	77	0	18
2017	EC-02	6	51	18	6	8	11	65	16	64
2017	EC-04	11	37	22	11	11	7	52	24	27
2017	EC-05	17	46	17	13	4	4	65	17	24
2017	EC-06	12	42	21	8	0	17	65	10	24

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	13	48	19	10	8	2	62	18	172
2017	EC-01	23	39	22	11	6	0	61	17	18
2017	EC-02	14	52	14	8	11	2	67	19	64
2017	EC-04	7	59	7	18	4	4	69	23	27
2017	EC-05	21	33	17	17	8	4	56	26	24
2017	EC-06	12	46	29	4	8	0	58	13	24

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	16	84	171
2017	EC-02	19	81	64
2017	EC-06	31	69	23
2014	EC	8	92	188
2014	EC-02	10	90	61
2014	EC-03	0	100	14

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	85	15	27
2017	EC-02	92	8	12
2014	EC	94	6	16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	57	35	0	4	4	0	91	9	23
2017	EC-02	63	18	0	9	9	0	82	18	11
2014	EC	67	20	7	0	0	7	93	0	15

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	35	26	19	11	5	3	37	63	172
2017	EC-01	28	44	11	12	0	6	29	71	18
2017	EC-02	47	23	16	11	2	2	47	53	64
2017	EC-04	48	22	11	0	11	7	52	48	27
2017	EC-05	29	21	29	8	9	4	30	70	24
2017	EC-06	21	17	33	21	4	4	22	78	24

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	EC	18	105
2017	EC-01	8	12
2017	EC-02	21	33
2017	EC-04	8	12
2017	EC-05	19	16
2017	EC-06	22	18

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EC	25	105
2017	EC-01	25	12
2017	EC-02	22	33
2017	EC-04	33	12
2017	EC-05	44	16
2017	EC-06	11	18

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EC	9	105
2017	EC-01	8	12
2017	EC-02	12	33
2017	EC-04	17	12
2017	EC-05	6	16
2017	EC-06	6	18

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	EC	53	105
2017	EC-01	34	12
2017	EC-02	40	33
2017	EC-04	50	12
2017	EC-05	56	16
2017	EC-06	72	18

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	EC	6	105
2017	EC-01	0	12
2017	EC-02	9	33
2017	EC-04	0	12
2017	EC-05	13	16
2017	EC-06	6	18

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	EC	38	105
2017	EC-01	41	12
2017	EC-02	54	33
2017	EC-04	34	12
2017	EC-05	32	16
2017	EC-06	22	18

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	EC	4	65	12	10	4	5	103
2017	EC-01	8	75	0	8	0	8	12
2017	EC-02	3	75	3	9	4	6	32
2017	EC-04	0	50	25	17	0	8	12
2017	EC-05	6	32	31	12	13	6	16
2017	EC-06	0	76	12	12	0	0	17

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	11	30	12	22	15	1	8	45	41	105
2017	EC-01	16	33	25	16	9	0	0	49	26	12
2017	EC-02	12	24	0	33	15	3	12	42	58	33
2017	EC-04	0	25	34	8	33	0	0	25	41	12
2017	EC-05	13	25	6	19	19	0	18	46	46	16
2017	EC-06	11	34	17	22	11	0	6	47	35	18

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	6	10	12	12	13	5	42	30	47	105
2017	EC-01	16	33	16	16	0	0	18	60	20	12
2017	EC-02	6	6	12	12	6	3	54	28	44	33
2017	EC-04	0	17	17	17	25	0	25	22	56	12
2017	EC-05	6	6	0	19	25	0	43	22	78	16
2017	EC-06	0	11	11	6	6	17	50	33	33	18

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Library and Archives Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me