2017 Public Service Employee Survey Results for Library and Archives Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	51	21	13	11	4	72	15	23
2017	Scientific and Professional	27	55	4	11	2	82	14	284
2017	Administration and Foreign Services	50	42	2	3	3	93	5	264
2017	Technical	40	40	7	5	7	81	12	57
2017	Administrative Support	45	35	7	11	3	80	13	75
2017	Other	52	35	13	0	0	87	0	15
2014	Executive	62	25	13	0	0	87	0	24
2014	Scientific and Professional	21	52	6	15	6	74	21	297
2014	Administration and Foreign Services	40	42	5	11	2	83	13	282
2014	Technical	37	54	4	4	2	91	6	54
2014	Administrative Support	34	49	10	7	1	83	8	126
2014	Other	47	53	0	0	0	100	0	17

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	51	45	0	0	4	0	0	96	4	23
2017	Scientific and Professional	57	37	3	3	0	0	0	94	4	284
2017	Administration and Foreign Services	66	28	3	3	1	0	0	94	4	265
2017	Technical	72	21	4	0	2	0	2	95	2	57
2017	Administrative Support	70	19	3	3	3	0	3	92	5	74
2017	Other	71	22	0	7	0	0	0	93	7	15
2014	Executive	83	17	0	0	0	0	0	100	0	24
2014	Scientific and Professional	55	33	7	4	1	0	0	88	5	296
2014	Administration and Foreign Services	57	32	4	4	2	0	0	90	6	282
2014	Technical	78	13	6	0	0	4	0	94	0	54
2014	Administrative Support	60	34	2	3	0	0	1	95	3	126
2014	Other	71	12	6	11	0	0	0	83	11	17

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	55	21	4	15	0	4	80	16	23
2017	Scientific and Professional	51	31	4	10	3	0	83	13	285
2017	Administration and Foreign Services	53	33	9	4	1	0	86	5	265
2017	Technical	56	33	7	0	4	0	89	4	57
2017	Administrative Support	67	25	3	4	1	0	92	5	75
2017	Other	59	21	13	7	0	0	80	7	15
2014	Executive	83	13	4	0	0	0	96	0	24
2014	Scientific and Professional	46	34	8	9	3	0	80	12	297
2014	Administration and Foreign Services	44	34	11	9	2	0	78	11	282
2014	Technical	78	17	2	2	2	0	94	4	54
2014	Administrative Support	61	28	6	4	1	1	90	5	126
2014	Other	77	18	0	5	0	0	95	5	17

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	64	23	4	4	4	0	87	9	23
2017	Scientific and Professional	43	41	7	8	1	0	84	9	285
2017	Administration and Foreign Services	52	36	5	4	3	0	88	7	264
2017	Technical	42	40	5	7	5	0	82	12	57
2017	Administrative Support	45	33	9	5	5	1	80	11	75
2017	Other	55	31	0	7	0	7	92	8	14
2014	Executive	71	25	4	0	0	0	96	0	24
2014	Scientific and Professional	39	44	6	8	2	0	83	10	297
2014	Administration and Foreign Services	45	40	5	6	3	0	86	9	281
2014	Technical	57	30	6	7	0	0	87	7	54
2014	Administrative Support	36	45	9	7	2	0	82	9	126
2014	Other	65	35	0	0	0	0	100	0	17

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	55	26	9	4	6	0	81	11	23
2017	Scientific and Professional	22	51	11	12	3	1	74	15	283
2017	Administration and Foreign Services	39	36	10	10	4	1	75	14	265
2017	Technical	35	39	14	5	7	0	74	12	57
2017	Administrative Support	37	43	11	7	3	0	80	9	75
2017	Other	26	67	7	0	0	0	93	0	15
2014	Executive	58	33	8	0	0	0	92	0	24
2014	Scientific and Professional	21	44	13	16	6	0	65	22	297
2014	Administration and Foreign Services	26	43	12	15	3	0	70	19	282
2014	Technical	37	41	11	7	2	2	79	9	54
2014	Administrative Support	37	37	10	10	4	2	76	14	126
2014	Other	58	24	6	12	0	0	82	12	17

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	72	23	4	0	0	0	0	96	0	23
2017	Scientific and Professional	52	38	5	4	1	0	0	90	5	285
2017	Administration and Foreign Services	47	41	9	2	1	0	0	88	3	264
2017	Technical	56	23	16	5	0	0	0	79	5	57
2017	Administrative Support	24	33	25	9	5	1	1	59	15	75
2017	Other	58	16	20	0	7	0	0	74	7	15
2014	Executive	63	25	4	8	0	0	0	87	8	24
2014	Scientific and Professional	48	42	4	3	3	0	0	90	6	297
2014	Administration and Foreign Services	37	40	15	6	3	0	0	77	8	282
2014	Technical	72	19	7	2	0	0	0	91	2	54
2014	Administrative Support	24	34	17	10	15	1	0	58	25	126
2014	Other	36	53	6	0	6	0	0	88	6	17

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	21	0	4	0	0	0	96	4	23
2017	Scientific and Professional	53	35	5	5	2	0	0	89	7	285
2017	Administration and Foreign Services	51	41	5	2	1	0	0	92	3	263
2017	Technical	61	26	5	5	2	0	0	88	7	57
2017	Administrative Support	37	32	17	9	3	0	1	70	12	75
2017	Other	58	42	0	0	0	0	0	100	0	15
2014	Executive	63	33	0	4	0	0	0	96	4	24
2014	Scientific and Professional	53	38	4	3	2	0	0	91	5	297
2014	Administration and Foreign Services	40	44	9	5	2	0	0	84	7	282
2014	Technical	70	20	4	4	2	0	0	91	6	54
2014	Administrative Support	28	33	14	10	15	1	0	61	25	126
2014	Other	36	58	0	6	0	0	0	94	6	17

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	62	34	4	0	0	96	0	23
2017	Scientific and Professional	43	45	7	5	1	88	5	284
2017	Administration and Foreign Services	54	36	5	5	0	90	5	264
2017	Technical	42	37	10	9	2	79	11	57
2017	Administrative Support	40	44	9	5	1	84	7	75
2017	Other	45	49	7	0	0	93	0	15
2014	Executive	71	21	4	4	0	92	4	24
2014	Scientific and Professional	40	42	12	3	3	82	6	297
2014	Administration and Foreign Services	42	42	10	5	1	84	6	282
2014	Technical	59	33	4	4	0	93	4	54
2014	Administrative Support	38	43	10	6	2	81	8	126
2014	Other	71	23	6	0	0	94	0	17

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	34	53	9	4	0	0	0	87	4	23
2017	Scientific and Professional	48	33	7	7	4	1	1	82	11	285
2017	Administration and Foreign Services	49	32	11	3	3	0	2	83	6	264
2017	Technical	46	19	23	7	4	2	0	66	11	57
2017	Administrative Support	48	31	8	7	4	1	1	81	11	75
2017	Other	52	20	16	0	0	0	12	82	0	15
2014	Executive	42	42	8	8	0	0	0	83	8	24
2014	Scientific and Professional	36	36	14	6	5	1	1	74	11	297
2014	Administration and Foreign Services	40	36	13	6	4	1	1	77	10	281
2014	Technical	52	26	15	4	2	0	2	79	6	54
2014	Administrative Support	34	34	13	11	6	1	1	69	18	126
2014	Other	42	11	30	6	0	6	6	60	7	17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	0	4	13	0	11	0	72	15	39	23
2017	Scientific and Professional	22	21	14	8	12	5	19	56	26	284
2017	Administration and Foreign Services	35	31	10	7	5	2	11	76	13	264
2017	Technical	16	30	23	7	11	0	14	53	20	57
2017	Administrative Support	19	20	19	3	4	8	28	61	10	75
2017	Other	20	20	7	0	7	9	38	75	13	15
2014	Executive	4	8	0	0	4	0	83	75	25	24
2014	Scientific and Professional	15	16	16	13	12	6	23	43	36	296
2014	Administration and Foreign Services	31	25	13	10	7	2	12	66	19	282
2014	Technical	35	11	15	11	9	4	15	57	25	54
2014	Administrative Support	21	22	16	3	7	6	26	62	15	126
2014	Other	29	12	12	0	0	0	47	77	0	17

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	57	38	0	0	4	0	0	96	4	23
2017	Scientific and Professional	40	46	6	5	2	0	0	87	7	285
2017	Administration and Foreign Services	41	41	12	4	2	0	0	83	6	265
2017	Technical	42	35	9	7	7	0	0	77	14	57
2017	Administrative Support	24	49	12	9	3	1	1	76	12	75
2017	Other	65	20	9	7	0	0	0	84	7	15
2014	Executive	58	29	4	4	4	0	0	87	8	24
2014	Scientific and Professional	29	51	12	5	3	1	0	81	7	296
2014	Administration and Foreign Services	32	45	13	8	2	0	0	77	10	282
2014	Technical	50	30	15	6	0	0	0	80	6	54
2014	Administrative Support	25	37	18	9	11	0	0	62	20	126
2014	Other	30	47	12	0	12	0	0	76	12	17

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	26	47	9	11	9	0	0	72	19	23
2017	Scientific and Professional	27	41	12	11	9	0	0	68	20	284
2017	Administration and Foreign Services	32	37	16	9	4	1	0	71	13	265
2017	Technical	26	28	19	10	16	0	0	55	26	57
2017	Administrative Support	20	31	24	13	11	1	0	51	24	75
2017	Other	59	20	21	0	0	0	0	79	0	15
2014	Executive	29	42	8	13	8	0	0	71	21	24
2014	Scientific and Professional	22	42	16	12	7	1	0	65	19	297
2014	Administration and Foreign Services	25	37	17	13	6	0	0	63	20	282
2014	Technical	33	31	19	9	7	0	0	65	17	54
2014	Administrative Support	25	29	20	14	10	1	2	55	25	126
2014	Other	42	41	6	6	6	0	0	82	12	17

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	43	36	9	9	0	4	82	9	23
2017	Scientific and Professional	29	51	8	10	3	0	80	13	285
2017	Administration and Foreign Services	30	45	14	6	3	0	76	10	264
2017	Technical	44	37	9	7	4	0	81	10	57
2017	Administrative Support	39	41	15	3	3	0	80	5	75
2017	Other	26	61	7	7	0	0	87	7	15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	70	26	0	4	0	0	0	96	4	23
2017	Scientific and Professional	44	39	11	5	1	0	0	83	6	285
2017	Administration and Foreign Services	42	42	10	3	3	0	1	84	6	265
2017	Technical	53	28	5	5	5	4	0	84	11	57
2017	Administrative Support	45	45	5	3	1	0	0	91	4	75
2017	Other	45	42	7	7	0	0	0	87	7	15
2014	Executive	75	25	0	0	0	0	0	100	0	24
2014	Scientific and Professional	41	42	9	5	2	1	0	83	7	297
2014	Administration and Foreign Services	38	46	11	5	1	0	0	84	5	282
2014	Technical	54	37	6	2	2	0	0	91	4	54
2014	Administrative Support	37	47	7	4	2	2	1	87	6	126
2014	Other	42	23	12	12	6	6	0	68	19	17

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	47	40	0	9	4	0	87	13	23
2017	Scientific and Professional	33	35	13	9	9	0	68	18	284
2017	Administration and Foreign Services	33	39	15	8	4	1	73	11	265
2017	Technical	32	25	19	14	11	0	56	24	57
2017	Administrative Support	28	27	24	12	8	1	56	20	75
2017	Other	46	54	0	0	0	0	100	0	15

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	70	21	4	0	4	0	91	4	23
2017	Scientific and Professional	51	39	6	3	0	0	91	3	285
2017	Administration and Foreign Services	54	34	8	3	0	0	89	3	265
2017	Technical	61	21	10	4	4	0	83	7	57
2017	Administrative Support	51	30	14	4	0	1	82	4	74
2017	Other	71	29	0	0	0	0	100	0	15
2014	Executive	62	38	0	0	0	0	100	0	24
2014	Scientific and Professional	57	32	7	1	2	1	90	3	297
2014	Administration and Foreign Services	54	36	9	1	0	0	90	1	280
2014	Technical	74	22	2	2	0	0	96	2	54
2014	Administrative Support	55	28	10	4	3	0	83	7	126
2014	Other	47	35	6	6	6	0	82	12	17

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	68	26	0	0	6	0	0	94	6	23
2017	Scientific and Professional	28	46	10	9	7	0	0	74	16	285
2017	Administration and Foreign Services	33	44	13	6	2	0	1	79	8	264
2017	Technical	32	39	12	9	9	0	0	70	18	57
2017	Administrative Support	24	35	18	13	7	3	0	61	21	74
2017	Other	38	26	36	0	0	0	0	64	0	15
2014	Executive	50	50	0	0	0	0	0	100	0	24
2014	Scientific and Professional	17	42	17	16	8	0	0	59	24	297
2014	Administration and Foreign Services	21	49	15	12	3	0	0	71	15	282
2014	Technical	32	45	17	6	0	0	0	77	6	53
2014	Administrative Support	23	35	12	14	12	2	2	61	27	126
2014	Other	36	29	12	18	0	0	6	68	19	17

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	58	42	0	0	0	0	0	100	0	22
2017	Scientific and Professional	31	44	10	6	8	0	0	75	14	285
2017	Administration and Foreign Services	39	39	14	3	3	0	1	79	6	264
2017	Technical	33	37	14	5	11	0	0	70	16	57
2017	Administrative Support	26	34	25	5	8	0	1	60	14	74
2017	Other	59	21	13	0	0	0	7	86	0	15
2014	Executive	63	33	4	0	0	0	0	96	0	24
2014	Scientific and Professional	28	38	18	10	7	0	0	66	16	297
2014	Administration and Foreign Services	30	39	18	8	4	0	0	70	12	281
2014	Technical	39	37	17	7	0	0	0	76	7	54
2014	Administrative Support	24	34	17	14	7	1	3	60	22	126
2014	Other	58	18	12	0	12	0	0	76	12	17

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	43	40	13	4	0	0	0	83	4	23
2017	Scientific and Professional	26	50	10	8	4	1	1	78	12	285
2017	Administration and Foreign Services	36	41	15	6	2	0	1	78	8	264
2017	Technical	33	30	14	11	11	2	0	64	21	57
2017	Administrative Support	34	31	20	9	5	0	0	65	15	74
2017	Other	39	61	0	0	0	0	0	100	0	15
2014	Executive	58	17	17	4	4	0	0	75	8	24
2014	Scientific and Professional	24	41	17	10	6	1	0	65	17	297
2014	Administration and Foreign Services	25	43	16	12	3	0	0	69	15	282
2014	Technical	39	35	15	7	4	0	0	74	11	54
2014	Administrative Support	31	41	14	8	3	1	2	74	11	126
2014	Other	42	30	17	6	6	0	0	71	12	17

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	62	34	0	0	0	4	100	0	23
2017	Scientific and Professional	42	44	7	6	1	1	86	7	285
2017	Administration and Foreign Services	44	42	9	4	0	0	86	4	264
2017	Technical	42	37	9	7	5	0	79	12	57
2017	Administrative Support	36	38	22	1	3	0	74	4	73
2017	Other	65	20	9	7	0	0	84	7	15
2014	Executive	58	29	4	4	4	0	87	8	24
2014	Scientific and Professional	40	44	9	5	2	0	85	7	297
2014	Administration and Foreign Services	41	39	14	4	1	0	81	6	282
2014	Technical	63	24	11	0	2	0	87	2	54
2014	Administrative Support	37	35	13	10	5	0	72	15	125
2014	Other	47	29	12	6	6	0	76	12	17

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	21	49	13	9	4	0	4	73	13	23
2017	Scientific and Professional	47	32	10	6	3	0	1	81	9	285
2017	Administration and Foreign Services	43	36	12	5	3	0	1	81	7	265
2017	Technical	56	35	9	0	0	0	0	91	0	57
2017	Administrative Support	64	27	7	0	3	0	0	91	3	75
2017	Other	71	24	0	6	0	0	0	94	6	14
2014	Executive	29	38	13	13	4	0	4	70	17	24
2014	Scientific and Professional	37	38	16	4	3	1	1	76	7	297
2014	Administration and Foreign Services	39	32	17	7	3	0	1	72	11	282
2014	Technical	52	39	7	2	0	0	0	91	2	54
2014	Administrative Support	61	32	5	1	0	0	1	94	1	126
2014	Other	59	35	6	0	0	0	0	94	0	17

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	0	28	38	26	9	0	0	34	28	23
2017	Scientific and Professional	6	18	43	24	7	1	1	32	24	284
2017	Administration and Foreign Services	8	23	40	15	9	2	2	25	33	265
2017	Technical	9	23	25	23	16	4	2	41	33	57
2017	Administrative Support	7	23	23	26	16	0	5	44	31	74
2017	Other	7	13	21	13	20	13	13	45	27	15
2014	Executive	13	21	21	25	21	0	0	46	33	24
2014	Scientific and Professional	17	30	34	11	4	1	3	16	49	297
2014	Administration and Foreign Services	13	33	35	13	3	1	2	17	47	282
2014	Technical	13	13	33	19	19	0	4	38	27	54
2014	Administrative Support	4	22	31	21	15	2	5	38	28	126
2014	Other	0	17	30	36	18	0	0	53	17	17

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	0	17	32	43	9	0	0	51	17	23
2017	Scientific and Professional	8	12	35	31	11	2	2	44	20	284
2017	Administration and Foreign Services	6	14	35	19	17	7	3	39	22	264
2017	Technical	11	11	23	27	21	5	2	52	23	56
2017	Administrative Support	7	17	21	25	20	5	4	50	26	75
2017	Other	0	7	12	22	33	13	13	75	9	15
2014	Executive	13	25	38	13	13	0	0	25	37	24
2014	Scientific and Professional	20	31	33	7	2	2	4	10	55	297
2014	Administration and Foreign Services	15	27	37	12	5	1	2	18	44	281
2014	Technical	9	17	23	25	21	4	2	48	28	53
2014	Administrative Support	9	16	31	18	15	6	4	37	28	126
2014	Other	5	12	12	36	36	0	0	71	17	17

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	19	13	38	21	9	0	0	30	32	23
2017	Scientific and Professional	12	21	40	17	5	1	4	23	35	283
2017	Administration and Foreign Services	12	21	33	17	11	3	3	30	35	264
2017	Technical	16	7	9	25	30	7	5	63	26	56
2017	Administrative Support	8	16	23	16	18	11	8	42	30	74
2017	Other	0	5	36	7	33	7	13	49	7	15
2014	Executive	29	29	25	12	4	0	0	17	58	24
2014	Scientific and Professional	32	28	19	9	3	3	5	14	65	297
2014	Administration and Foreign Services	22	35	27	9	4	1	2	14	59	282
2014	Technical	17	21	13	19	19	6	6	43	43	53
2014	Administrative Support	8	14	24	15	23	6	10	45	26	125
2014	Other	11	36	6	24	24	0	0	47	47	17

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	9	32	43	13	4	0	0	17	40	23
2017	Scientific and Professional	6	10	27	37	16	1	3	55	17	280
2017	Administration and Foreign Services	5	18	35	24	14	1	3	40	24	265
2017	Technical	4	6	26	31	32	0	2	64	10	54
2017	Administrative Support	4	8	23	27	31	4	3	62	13	74
2017	Other	0	9	13	12	46	7	13	72	11	15
2014	Executive	17	17	25	29	13	0	0	42	33	24
2014	Scientific and Professional	12	14	36	21	11	1	5	34	28	296
2014	Administration and Foreign Services	7	23	38	22	7	1	2	30	31	279
2014	Technical	6	17	19	34	19	2	4	56	24	53
2014	Administrative Support	2	6	21	32	28	6	6	68	8	126
2014	Other	5	6	6	30	53	0	0	83	11	17

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	13	53	21	9	0	0	4	9	69	23
2017	Scientific and Professional	18	19	37	14	9	1	2	23	38	284
2017	Administration and Foreign Services	15	20	33	15	11	2	5	27	38	264
2017	Technical	12	9	23	23	25	2	5	52	23	56
2017	Administrative Support	12	11	27	22	24	1	3	48	24	74
2017	Other	0	7	9	25	40	7	13	81	8	15
2014	Executive	8	21	42	13	17	0	0	29	29	24
2014	Scientific and Professional	26	29	24	10	3	1	6	14	60	297
2014	Administration and Foreign Services	17	31	28	13	9	0	1	22	49	282
2014	Technical	17	6	34	17	21	2	4	40	24	53
2014	Administrative Support	8	17	28	20	18	3	6	42	27	126
2014	Other	5	12	36	12	18	6	12	36	21	17

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	0	32	51	17	0	0	0	17	32	23
2017	Scientific and Professional	7	11	30	30	15	3	5	48	19	285
2017	Administration and Foreign Services	6	19	25	28	14	4	3	45	28	264
2017	Technical	7	16	21	30	16	7	2	51	25	56
2017	Administrative Support	12	12	22	23	20	5	5	49	27	74
2017	Other	0	0	12	22	40	13	13	84	0	15
2014	Executive	0	8	38	42	13	0	0	54	8	24
2014	Scientific and Professional	11	22	30	15	10	4	8	28	38	296
2014	Administration and Foreign Services	12	21	31	22	9	3	2	33	35	282
2014	Technical	4	4	13	32	36	6	6	77	9	53
2014	Administrative Support	10	9	23	28	16	6	7	51	22	126
2014	Other	17	12	24	18	24	0	6	44	31	17

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	19	17	60	4	0	0	0	4	36	23
2017	Scientific and Professional	9	22	43	14	5	3	3	20	34	284
2017	Administration and Foreign Services	11	22	35	17	8	3	2	27	35	265
2017	Technical	16	7	20	30	20	4	4	54	25	56
2017	Administrative Support	5	11	28	22	22	8	4	49	18	74
2017	Other	0	21	13	13	20	20	13	49	31	15
2014	Executive	13	29	46	8	4	0	0	13	42	24
2014	Scientific and Professional	23	24	31	9	4	4	4	14	52	296
2014	Administration and Foreign Services	16	28	36	11	6	1	1	18	45	282
2014	Technical	26	9	15	15	22	7	6	43	40	54
2014	Administrative Support	8	13	18	23	22	9	6	53	25	126
2014	Other	5	12	47	12	18	6	0	32	18	17

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	68	28	4	0	0	0	0	96	0	23
2017	Scientific and Professional	56	28	6	7	2	0	1	85	9	285
2017	Administration and Foreign Services	63	28	3	5	1	0	1	91	6	265
2017	Technical	72	19	2	4	2	0	2	93	5	57
2017	Administrative Support	61	25	3	5	1	1	3	90	7	75
2017	Other	65	20	9	0	0	7	0	90	0	15
2014	Executive	87	4	0	4	0	0	4	96	4	24
2014	Scientific and Professional	62	23	4	7	2	0	0	86	9	297
2014	Administration and Foreign Services	62	25	5	5	2	0	0	88	7	281
2014	Technical	74	17	6	0	4	0	0	91	4	54
2014	Administrative Support	66	21	5	4	0	0	3	90	4	126
2014	Other	65	35	0	0	0	0	0	100	0	17

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	43	45	9	0	0	4	0	91	0	23
2017	Scientific and Professional	24	33	15	9	9	6	5	63	20	285
2017	Administration and Foreign Services	25	37	14	6	3	8	8	73	10	265
2017	Technical	26	26	30	2	11	4	2	56	13	57
2017	Administrative Support	19	31	16	13	11	7	4	55	27	75
2017	Other	27	13	21	0	0	20	20	66	0	15
2014	Executive	61	22	4	4	0	0	9	90	5	23
2014	Scientific and Professional	28	34	15	8	4	5	6	70	13	296
2014	Administration and Foreign Services	33	32	13	7	5	5	4	71	14	281
2014	Technical	35	20	17	13	11	4	0	58	25	54
2014	Administrative Support	26	32	13	6	14	6	2	64	22	126
2014	Other	24	35	6	0	0	12	24	91	0	17

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	70	26	4	0	0	0	96	0	23
2017	Scientific and Professional	43	36	7	7	5	2	81	12	285
2017	Administration and Foreign Services	52	34	7	4	3	1	86	7	265
2017	Technical	39	30	17	5	9	0	69	14	57
2017	Administrative Support	33	31	15	12	8	1	65	20	75
2017	Other	65	20	16	0	0	0	84	0	15
2014	Executive	75	17	4	4	0	0	92	4	24
2014	Scientific and Professional	44	33	8	9	5	1	78	14	296
2014	Administration and Foreign Services	48	32	7	5	6	1	81	12	282
2014	Technical	44	28	7	11	7	2	74	19	54
2014	Administrative Support	44	25	9	11	9	1	70	21	126
2014	Other	59	12	18	11	0	0	71	11	17

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	64	36	0	0	0	0	0	100	0	23
2017	Scientific and Professional	33	43	7	10	4	1	1	78	15	285
2017	Administration and Foreign Services	36	44	11	5	2	1	1	81	7	265
2017	Technical	26	35	16	14	7	2	0	63	21	57
2017	Administrative Support	27	33	21	11	5	3	0	62	16	75
2017	Other	39	39	9	0	0	13	0	90	0	15
2014	Executive	58	42	0	0	0	0	0	100	0	24
2014	Scientific and Professional	35	38	9	10	4	3	0	76	15	297
2014	Administration and Foreign Services	31	40	14	9	4	1	1	73	12	281
2014	Technical	33	37	13	13	0	0	4	73	13	54
2014	Administrative Support	29	33	18	12	2	5	1	66	15	126
2014	Other	59	29	6	6	0	0	0	88	6	17

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	66	30	0	4	0	0	0	96	4	23
2017	Scientific and Professional	30	31	13	7	8	12	1	69	17	284
2017	Administration and Foreign Services	35	31	14	7	4	9	0	72	12	265
2017	Technical	26	30	17	16	7	4	0	58	24	57
2017	Administrative Support	16	33	15	19	8	8	1	54	30	74
2017	Other	12	35	7	0	0	46	0	88	0	15
2014	Executive	67	29	0	0	0	4	0	100	0	24
2014	Scientific and Professional	30	27	14	8	6	13	2	67	17	297
2014	Administration and Foreign Services	26	33	16	11	8	4	1	63	20	281
2014	Technical	26	26	17	19	6	7	0	56	26	54
2014	Administrative Support	24	26	13	16	6	14	1	59	26	126
2014	Other	53	29	0	0	0	18	0	100	0	17

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	38	45	4	9	0	0	4	87	9	23
2017	Scientific and Professional	10	18	18	13	9	28	5	42	32	285
2017	Administration and Foreign Services	12	23	19	11	4	21	8	50	22	265
2017	Technical	14	28	26	14	14	4	0	44	29	57
2017	Administrative Support	12	25	17	16	12	17	0	45	34	75
2017	Other	0	20	14	7	0	59	0	49	16	15
2014	Executive	46	46	0	0	4	4	0	96	4	24
2014	Scientific and Professional	9	23	18	15	8	22	5	44	31	297
2014	Administration and Foreign Services	11	23	24	15	9	14	4	41	30	281
2014	Technical	17	15	20	24	17	6	2	34	44	54
2014	Administrative Support	10	25	12	21	11	18	2	45	40	126
2014	Other	24	18	0	11	6	42	0	71	29	17

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	66	30	0	4	0	0	96	4	23
2017	Scientific and Professional	47	39	4	6	5	0	86	10	285
2017	Administration and Foreign Services	48	40	7	4	1	0	88	5	265
2017	Technical	39	35	12	10	4	0	74	14	57
2017	Administrative Support	32	40	16	8	3	1	73	11	75
2017	Other	65	35	0	0	0	0	100	0	15
2014	Executive	67	29	0	4	0	0	96	4	24
2014	Scientific and Professional	50	40	6	1	2	0	91	3	297
2014	Administration and Foreign Services	43	40	10	6	2	0	83	8	281
2014	Technical	30	37	19	9	4	2	68	13	54
2014	Administrative Support	39	42	7	10	2	0	81	12	126
2014	Other	63	32	5	0	0	0	95	0	16

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	34	40	9	4	9	4	0	78	13	23
2017	Scientific and Professional	43	36	11	4	5	1	0	80	9	285
2017	Administration and Foreign Services	38	45	10	4	2	1	1	84	6	265
2017	Technical	37	37	12	4	11	0	0	74	14	57
2017	Administrative Support	31	36	16	13	3	1	0	68	16	75
2017	Other	73	16	12	0	0	0	0	88	0	15
2014	Executive	58	17	4	17	4	0	0	75	21	24
2014	Scientific and Professional	36	40	11	8	4	1	1	77	12	297
2014	Administration and Foreign Services	37	33	15	7	5	0	2	72	12	282
2014	Technical	48	9	26	7	9	0	0	57	17	54
2014	Administrative Support	36	33	18	8	5	0	1	69	13	126
2014	Other	47	35	6	6	6	0	0	82	12	17

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	60	28	4	9	0	0	0	87	9	23
2017	Scientific and Professional	49	31	9	5	3	2	1	82	8	283
2017	Administration and Foreign Services	44	42	7	3	1	2	1	89	4	264
2017	Technical	56	25	9	2	5	4	0	84	7	57
2017	Administrative Support	36	35	13	8	5	3	0	73	14	75
2017	Other	59	29	5	0	0	7	0	94	0	15
2014	Executive	58	21	13	4	4	0	0	79	8	24
2014	Scientific and Professional	44	35	10	5	2	3	1	82	8	297
2014	Administration and Foreign Services	40	39	11	5	2	2	0	81	8	282
2014	Technical	52	20	9	9	7	2	0	74	17	54
2014	Administrative Support	44	23	18	4	5	5	1	72	9	126
2014	Other	47	41	6	0	6	0	0	88	6	17

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	62	26	0	13	0	0	0	87	13	23
2017	Scientific and Professional	42	36	7	6	6	1	0	80	13	285
2017	Administration and Foreign Services	44	40	7	4	3	1	0	86	7	265
2017	Technical	47	21	16	7	9	0	0	68	16	57
2017	Administrative Support	35	39	9	13	1	1	1	75	15	75
2017	Other	46	35	7	0	0	0	12	93	0	15
2014	Executive	62	25	8	0	4	0	0	87	4	24
2014	Scientific and Professional	42	36	9	7	4	2	0	80	11	297
2014	Administration and Foreign Services	43	33	11	9	3	1	0	77	12	281
2014	Technical	46	17	17	13	7	0	0	63	20	54
2014	Administrative Support	44	28	11	10	4	2	1	74	15	126
2014	Other	47	29	18	0	6	0	0	76	6	17

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	96	4	0	0	0	0	0	100	0	22
2017	Scientific and Professional	78	18	2	2	0	0	0	96	2	285
2017	Administration and Foreign Services	78	19	2	2	0	0	0	97	2	263
2017	Technical	87	9	2	2	0	0	0	96	2	56
2017	Administrative Support	81	15	1	1	0	1	0	97	1	75
2017	Other	86	0	9	0	0	0	5	90	0	15
2014	Executive	87	8	4	0	0	0	0	96	0	24
2014	Scientific and Professional	83	12	1	2	1	0	0	96	3	296
2014	Administration and Foreign Services	82	16	2	0	0	0	0	98	0	281
2014	Technical	83	6	7	4	0	0	0	89	4	54
2014	Administrative Support	81	16	2	0	0	0	2	98	0	126
2014	Other	82	18	0	0	0	0	0	100	0	17

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	55	13	13	6	0	0	13	78	7	23
2017	Scientific and Professional	57	24	5	4	3	5	3	87	8	285
2017	Administration and Foreign Services	49	29	6	4	1	8	3	88	5	264
2017	Technical	54	19	7	2	11	0	7	79	13	57
2017	Administrative Support	45	28	7	1	11	1	7	80	13	74
2017	Other	39	20	16	0	0	7	19	79	0	15
2014	Executive	42	17	8	4	0	4	25	82	6	24
2014	Scientific and Professional	57	22	6	5	2	4	4	85	8	297
2014	Administration and Foreign Services	54	24	7	4	5	4	2	83	9	282
2014	Technical	67	15	7	4	4	4	0	85	8	54
2014	Administrative Support	36	18	7	6	15	5	13	66	25	126
2014	Other	47	0	17	0	0	0	36	74	0	17

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	51	40	0	9	0	0	0	91	9	23
2017	Scientific and Professional	58	27	6	4	4	1	0	86	8	284
2017	Administration and Foreign Services	58	30	8	2	1	0	0	88	3	265
2017	Technical	53	25	9	5	9	0	0	77	14	57
2017	Administrative Support	45	33	11	7	3	1	0	80	9	75
2017	Other	59	29	7	0	0	0	5	93	0	15

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	62	21	9	9	0	0	0	83	9	23
2017	Scientific and Professional	61	23	7	4	3	2	0	86	7	285
2017	Administration and Foreign Services	59	28	8	2	1	2	0	89	4	265
2017	Technical	52	19	14	7	5	2	0	73	12	57
2017	Administrative Support	44	29	15	5	3	4	0	77	8	75
2017	Other	59	29	7	0	0	0	5	93	0	15

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	62	26	0	4	9	0	0	87	13	23
2017	Scientific and Professional	52	28	8	6	5	0	0	81	11	284
2017	Administration and Foreign Services	52	35	8	3	2	0	0	87	4	265
2017	Technical	52	21	16	5	5	0	0	74	11	57
2017	Administrative Support	40	36	13	8	3	0	0	76	11	75
2017	Other	66	29	0	5	0	0	0	95	5	15
2014	Executive	54	25	8	4	4	0	4	83	9	24
2014	Scientific and Professional	47	31	10	9	2	1	0	78	11	297
2014	Administration and Foreign Services	50	30	9	5	4	0	1	81	10	282
2014	Technical	56	26	7	2	9	0	0	81	11	54
2014	Administrative Support	45	30	11	8	5	1	1	76	13	126
2014	Other	59	12	23	0	6	0	0	71	6	17

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	56	31	4	9	0	0	0	87	9	22
2017	Scientific and Professional	15	47	8	11	2	8	9	75	15	47
2017	Administration and Foreign Services	24	36	19	3	0	6	13	73	3	76
2017	Technical	18	55	0	0	18	9	0	80	20	11
2014	Executive	46	42	0	4	4	0	4	91	9	24
2014	Scientific and Professional	14	39	27	10	0	6	4	59	11	49
2014	Administration and Foreign Services	24	39	19	6	1	4	7	71	8	74

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	34	40	9	9	4	4	0	78	13	23
2017	Scientific and Professional	23	39	13	8	5	12	0	70	15	285
2017	Administration and Foreign Services	24	36	21	7	5	8	0	65	12	265
2017	Technical	33	25	16	11	10	5	0	61	22	57
2017	Administrative Support	23	32	19	3	16	8	0	60	20	75
2017	Other	40	47	0	0	0	13	0	100	0	15
2014	Executive	25	50	13	8	4	0	0	75	13	24
2014	Scientific and Professional	11	27	23	13	9	16	0	46	26	297
2014	Administration and Foreign Services	13	36	21	15	6	9	0	53	24	282
2014	Technical	26	37	11	11	6	6	4	69	18	54
2014	Administrative Support	21	37	14	10	5	13	1	67	17	126
2014	Other	42	29	6	0	0	24	0	92	0	17

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	55	28	13	4	0	0	0	83	4	23
2017	Scientific and Professional	19	40	17	14	7	4	0	61	22	285
2017	Administration and Foreign Services	22	35	24	11	4	5	0	60	16	265
2017	Technical	32	28	12	12	12	4	0	62	25	57
2017	Administrative Support	21	31	19	4	15	10	0	58	21	75
2017	Other	52	26	16	0	0	7	0	83	0	15
2014	Executive	33	42	8	8	8	0	0	75	17	24
2014	Scientific and Professional	8	30	22	21	13	5	0	40	36	297
2014	Administration and Foreign Services	11	34	23	17	9	5	0	47	28	282
2014	Technical	30	24	22	15	9	0	0	54	24	54
2014	Administrative Support	25	26	19	11	9	10	1	57	22	126
2014	Other	36	29	12	0	6	18	0	78	7	17

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	43	40	17	0	0	0	0	83	0	23
2017	Scientific and Professional	13	35	18	18	7	9	0	52	28	285
2017	Administration and Foreign Services	16	32	26	10	4	10	2	54	17	264
2017	Technical	26	26	14	9	16	9	0	58	27	57
2017	Administrative Support	17	28	24	7	15	9	0	50	24	75
2017	Other	33	25	16	0	0	20	7	79	0	15
2014	Executive	29	42	17	8	4	0	0	71	13	24
2014	Scientific and Professional	5	22	25	23	16	9	0	30	43	296
2014	Administration and Foreign Services	8	28	28	18	9	10	0	39	29	282
2014	Technical	19	24	20	17	15	6	0	45	33	54
2014	Administrative Support	18	25	18	16	9	14	1	51	29	126
2014	Other	47	12	17	0	6	18	0	72	7	17

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	47	40	4	9	0	0	87	9	23
2017	Scientific and Professional	18	31	20	12	10	8	54	25	284
2017	Administration and Foreign Services	20	32	26	9	5	8	56	16	265
2017	Technical	23	32	7	18	14	7	59	34	57
2017	Administrative Support	19	24	17	8	17	14	50	30	75
2017	Other	58	13	7	9	0	13	82	10	15
2014	Executive	58	33	4	0	4	0	92	4	24
2014	Scientific and Professional	17	27	21	14	13	9	48	29	297
2014	Administration and Foreign Services	15	28	20	16	9	11	49	29	282
2014	Technical	24	26	24	9	9	7	54	20	54
2014	Administrative Support	22	25	17	14	11	11	53	28	126
2014	Other	53	11	18	0	6	12	73	7	17

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	45	34	4	17	0	0	79	17	23
2017	Scientific and Professional	11	39	17	16	11	6	53	29	284
2017	Administration and Foreign Services	17	41	22	10	5	5	61	16	263
2017	Technical	23	33	16	9	17	2	57	27	57
2017	Administrative Support	16	32	24	13	11	4	50	25	75
2017	Other	46	25	16	0	0	13	82	0	15
2014	Executive	25	54	8	8	4	0	79	13	24
2014	Scientific and Professional	6	33	21	21	15	3	41	37	297
2014	Administration and Foreign Services	9	37	24	15	11	4	48	26	281
2014	Technical	21	40	15	8	13	4	63	22	53
2014	Administrative Support	21	31	15	17	12	5	55	30	125
2014	Other	36	24	17	0	6	18	72	7	17

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	62	21	17	0	0	0	83	0	23
2017	Scientific and Professional	25	53	12	6	4	0	78	10	282
2017	Administration and Foreign Services	30	49	12	4	2	2	82	6	264
2017	Technical	29	48	5	7	9	2	78	16	56
2017	Administrative Support	33	35	20	9	1	1	69	11	75
2017	Other	45	27	16	0	0	13	82	0	15
2014	Executive	42	54	0	0	4	0	96	4	24
2014	Scientific and Professional	14	39	19	14	12	2	54	26	297
2014	Administration and Foreign Services	21	45	21	8	4	1	67	12	282
2014	Technical	43	30	17	7	4	0	72	11	54
2014	Administrative Support	29	39	18	7	5	2	69	12	126
2014	Other	36	24	17	6	6	12	67	13	17

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	57	34	4	4	0	0	0	91	4	23
2017	Scientific and Professional	40	47	7	3	2	2	0	88	5	283
2017	Administration and Foreign Services	34	46	11	3	0	5	1	86	3	264
2017	Technical	44	36	14	4	0	2	0	82	4	55
2017	Administrative Support	39	37	15	3	1	4	1	80	4	75
2017	Other	39	32	7	9	0	13	0	82	10	15
2014	Executive	71	25	4	0	0	0	0	96	0	24
2014	Scientific and Professional	39	41	9	3	2	6	0	86	5	297
2014	Administration and Foreign Services	29	43	18	2	1	7	1	77	4	281
2014	Technical	46	37	9	2	2	4	0	87	4	54
2014	Administrative Support	34	42	13	5	0	5	1	81	5	126
2014	Other	24	42	29	0	0	6	0	69	0	17

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	57	30	4	9	0	0	0	87	9	23
2017	Scientific and Professional	22	39	13	13	7	5	1	64	21	284
2017	Administration and Foreign Services	30	40	12	7	4	6	1	75	11	265
2017	Technical	25	38	11	11	9	7	0	67	21	56
2017	Administrative Support	23	40	16	5	5	10	0	70	12	75
2017	Other	33	12	22	13	0	20	0	56	16	15
2014	Executive	67	21	8	4	0	0	0	87	4	24
2014	Scientific and Professional	24	38	16	8	8	5	1	65	18	297
2014	Administration and Foreign Services	26	46	12	8	4	4	1	75	13	281
2014	Technical	39	28	17	6	6	6	0	71	12	54
2014	Administrative Support	27	30	18	10	5	9	2	63	17	126
2014	Other	30	23	24	6	6	12	0	60	13	17

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	40	30	9	21	0	0	0	70	21	23
2017	Scientific and Professional	11	39	19	14	8	9	0	55	25	283
2017	Administration and Foreign Services	18	36	18	9	4	13	2	63	16	265
2017	Technical	18	41	12	7	12	7	2	65	21	56
2017	Administrative Support	19	27	26	9	5	12	1	53	17	74
2017	Other	26	18	13	16	0	20	7	61	21	15
2014	Executive	71	29	0	0	0	0	0	100	0	24
2014	Scientific and Professional	17	41	20	7	7	7	1	63	15	297
2014	Administration and Foreign Services	23	33	20	10	6	7	1	61	17	281
2014	Technical	35	19	17	15	7	7	0	58	24	54
2014	Administrative Support	14	27	25	12	9	9	4	46	24	126
2014	Other	35	30	12	12	0	12	0	73	13	17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	40	9	13	13	0	4	21	66	17	23
2017	Scientific and Professional	14	26	19	13	13	12	2	47	31	283
2017	Administration and Foreign Services	19	22	21	9	8	16	5	51	22	265
2017	Technical	14	30	16	9	23	5	2	48	34	56
2017	Administrative Support	15	24	24	11	13	9	4	45	28	75
2017	Other	20	16	13	7	0	33	12	64	12	15
2014	Executive	21	33	25	13	8	0	0	54	21	24
2014	Scientific and Professional	11	18	22	17	13	18	1	35	38	296
2014	Administration and Foreign Services	9	19	20	19	14	14	4	35	41	281
2014	Technical	17	24	19	17	15	7	2	45	35	54
2014	Administrative Support	11	26	17	19	12	13	2	44	37	126
2014	Other	24	23	6	0	0	42	6	89	0	17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	60	40	0	0	0	0	0	100	0	23
2017	Scientific and Professional	46	37	8	5	2	1	0	84	7	285
2017	Administration and Foreign Services	46	41	5	4	1	2	1	89	5	265
2017	Technical	60	28	7	0	0	2	4	93	0	57
2017	Administrative Support	55	32	7	2	0	4	0	90	3	75
2017	Other	71	20	9	0	0	0	0	91	0	15
2014	Executive	83	13	0	4	0	0	0	96	4	24
2014	Scientific and Professional	48	35	9	4	4	1	0	84	7	297
2014	Administration and Foreign Services	50	33	7	7	2	1	1	85	9	282
2014	Technical	74	15	7	4	0	0	0	89	4	54
2014	Administrative Support	53	25	9	4	2	2	5	84	6	125
2014	Other	53	29	0	6	0	6	6	93	7	17

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	77	23	0	0	0	0	0	100	0	23
2017	Scientific and Professional	58	31	6	3	0	1	1	90	4	285
2017	Administration and Foreign Services	69	25	3	1	0	2	1	96	1	265
2017	Technical	77	16	4	2	2	0	0	93	4	57
2017	Administrative Support	63	29	8	0	0	0	0	92	0	75
2017	Other	78	22	0	0	0	0	0	100	0	15
2014	Executive	87	13	0	0	0	0	0	100	0	24
2014	Scientific and Professional	61	29	5	2	1	1	1	92	3	297
2014	Administration and Foreign Services	66	25	4	2	0	2	1	94	2	282
2014	Technical	76	15	4	0	0	0	6	96	0	54
2014	Administrative Support	59	27	4	2	0	3	5	93	3	126
2014	Other	70	18	6	0	0	6	0	94	0	17

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	55	21	19	4	0	0	0	77	4	23
2017	Scientific and Professional	15	35	16	17	13	4	0	52	32	285
2017	Administration and Foreign Services	27	43	18	7	2	2	0	71	10	265
2017	Technical	28	35	5	16	12	4	0	66	29	57
2017	Administrative Support	24	32	24	7	11	1	1	58	18	75
2017	Other	46	18	16	0	0	20	0	81	0	15
2014	Executive	58	29	8	4	0	0	0	87	4	24
2014	Scientific and Professional	13	35	17	14	15	5	1	51	31	296
2014	Administration and Foreign Services	23	37	18	11	6	5	1	63	18	281
2014	Technical	33	31	13	7	9	2	4	69	18	54
2014	Administrative Support	18	27	20	11	11	7	5	51	26	126
2014	Other	47	29	6	6	6	6	0	81	13	17

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	43	17	9	19	4	0	9	65	26	23
2017	Scientific and Professional	8	25	20	18	24	4	1	35	44	285
2017	Administration and Foreign Services	15	30	17	21	11	3	4	48	34	265
2017	Technical	19	30	12	16	19	2	2	51	36	57
2017	Administrative Support	8	16	23	25	23	4	1	25	51	75
2017	Other	40	20	22	0	0	7	12	73	0	15
2014	Executive	42	29	8	4	13	0	4	74	17	24
2014	Scientific and Professional	11	22	16	18	26	3	3	36	47	296
2014	Administration and Foreign Services	12	26	25	12	17	3	4	41	31	282
2014	Technical	28	20	17	9	13	4	9	55	26	54
2014	Administrative Support	13	16	17	18	26	4	6	32	49	126
2014	Other	18	29	0	12	12	12	18	66	34	17

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	47	45	4	4	0	0	0	91	4	23
2017	Scientific and Professional	13	47	21	9	5	4	0	63	15	283
2017	Administration and Foreign Services	22	47	17	4	4	4	1	73	9	265
2017	Technical	23	44	14	10	9	0	0	67	19	57
2017	Administrative Support	15	35	28	7	8	8	0	54	16	75
2017	Other	51	29	7	0	0	7	7	92	0	15

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	34	51	9	6	0	0	0	85	6	23
2017	Scientific and Professional	27	41	17	4	4	7	0	73	9	284
2017	Administration and Foreign Services	36	47	11	1	0	4	1	87	2	265
2017	Technical	35	32	18	10	4	2	0	68	14	57
2017	Administrative Support	33	31	22	5	0	8	1	70	6	74
2017	Other	52	42	0	0	0	7	0	100	0	15
2014	Executive	42	42	17	0	0	0	0	83	0	24
2014	Scientific and Professional	22	41	20	7	4	6	0	67	11	297
2014	Administration and Foreign Services	30	40	17	2	1	9	0	77	4	282
2014	Technical	44	37	9	6	2	2	0	83	8	54
2014	Administrative Support	44	30	9	4	2	10	0	83	7	126
2014	Other	53	29	12	0	0	6	0	87	0	17

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	38	57	4	0	0	0	96	0	23
2017	Scientific and Professional	25	52	14	3	3	3	79	7	284
2017	Administration and Foreign Services	37	48	9	1	2	2	87	3	265
2017	Technical	26	40	18	12	4	0	67	16	57
2017	Administrative Support	37	38	19	4	0	3	77	4	74
2017	Other	58	33	9	0	0	0	91	0	15
2014	Executive	46	33	17	4	0	0	79	4	24
2014	Scientific and Professional	23	43	19	7	3	5	70	10	297
2014	Administration and Foreign Services	31	44	16	2	2	4	78	5	282
2014	Technical	54	35	7	0	2	2	91	2	54
2014	Administrative Support	41	32	14	4	5	4	76	9	125
2014	Other	71	23	6	0	0	0	94	0	17

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	64	28	4	0	4	0	91	4	23
2017	Scientific and Professional	39	43	9	4	5	0	83	8	284
2017	Administration and Foreign Services	51	40	6	1	1	0	91	3	265
2017	Technical	39	42	5	7	7	0	81	14	57
2017	Administrative Support	40	44	8	4	4	0	84	8	75
2017	Other	65	35	0	0	0	0	100	0	15
2014	Executive	54	33	8	0	4	0	87	4	24
2014	Scientific and Professional	32	45	14	4	5	0	77	9	297
2014	Administration and Foreign Services	37	45	11	4	1	1	83	5	281
2014	Technical	61	26	9	4	0	0	87	4	54
2014	Administrative Support	46	32	14	7	2	0	77	9	125
2014	Other	77	17	0	6	0	0	94	6	17

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	43	45	9	0	4	0	87	4	23
2017	Scientific and Professional	27	43	16	6	7	1	71	13	285
2017	Administration and Foreign Services	41	39	13	3	2	1	82	5	264
2017	Technical	32	37	9	12	9	2	70	21	57
2017	Administrative Support	33	31	20	7	7	2	66	14	75
2017	Other	58	33	9	0	0	0	91	0	15
2014	Executive	42	33	17	8	0	0	75	8	24
2014	Scientific and Professional	13	36	26	15	8	1	50	23	297
2014	Administration and Foreign Services	22	35	22	13	6	1	58	19	282
2014	Technical	41	30	20	6	4	0	70	9	54
2014	Administrative Support	23	37	22	7	8	3	62	15	126
2014	Other	64	24	0	6	6	0	88	12	17

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	47	45	4	0	4	0	91	4	23
2017	Scientific and Professional	26	46	13	9	5	1	73	14	285
2017	Administration and Foreign Services	41	40	11	4	2	1	82	7	265
2017	Technical	32	33	12	10	11	2	66	21	57
2017	Administrative Support	29	32	25	7	7	0	61	13	75
2017	Other	69	14	17	0	0	0	83	0	14
2014	Executive	42	38	13	8	0	0	79	8	24
2014	Scientific and Professional	13	42	21	16	7	1	56	24	297
2014	Administration and Foreign Services	20	42	20	11	6	1	63	16	282
2014	Technical	43	26	22	6	4	0	69	9	54
2014	Administrative Support	24	33	25	10	6	2	59	16	126
2014	Other	64	18	12	0	6	0	82	6	17

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	55	17	4	19	0	4	0	75	20	23
2017	Scientific and Professional	33	35	12	9	6	3	1	72	16	284
2017	Administration and Foreign Services	47	29	13	5	2	3	0	80	7	264
2017	Technical	30	29	21	7	12	0	0	59	19	56
2017	Administrative Support	35	25	19	12	7	1	1	62	19	75
2017	Other	45	20	7	9	7	13	0	75	18	15
2014	Executive	33	21	17	8	17	0	4	56	26	24
2014	Scientific and Professional	29	30	15	11	9	4	1	63	21	297
2014	Administration and Foreign Services	31	31	15	11	8	4	1	65	20	281
2014	Technical	37	26	20	4	6	6	2	68	10	54
2014	Administrative Support	22	22	21	15	14	6	0	47	31	125
2014	Other	47	12	18	6	6	12	0	66	13	17

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Executive	32	43	26	23
2017	Scientific and Professional	16	49	35	285
2017	Administration and Foreign Services	19	50	31	265
2017	Technical	16	48	37	57
2017	Administrative Support	21	37	41	75
2017	Other	32	20	48	15
2014	Executive	38	37	25	24
2014	Scientific and Professional	18	46	36	297
2014	Administration and Foreign Services	28	41	30	282
2014	Technical	11	56	33	54
2014	Administrative Support	43	28	29	126
2014	Other	47	36	17	17

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Scientific and Professional	18	22	34	4	16	7	45
2017	Administration and Foreign Services	24	21	34	2	19	0	52
2017	Administrative Support	44	13	25	0	19	0	16
2014	Scientific and Professional	16	31	33	11	9999	9	55
2014	Administration and Foreign Services	34	18	40	1	9999	7	80
2014	Administrative Support	11	14	32	9	9999	33	54

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Executive	28	72	23
2017	Scientific and Professional	17	83	285
2017	Administration and Foreign Services	11	89	264
2017	Technical	19	81	57
2017	Administrative Support	15	85	75
2014	Executive	21	79	24
2014	Scientific and Professional	13	87	296
2014	Administration and Foreign Services	17	83	282
2014	Administrative Support	17	83	126

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	54	48
2017	Administration and Foreign Services	41	27
2017	Technical	46	11
2014	Scientific and Professional	53	38
2014	Administration and Foreign Services	43	45
2014	Administrative Support	71	21

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	50	48
2017	Administration and Foreign Services	63	27
2017	Technical	72	11
2017	Administrative Support	73	11
2014	Scientific and Professional	50	38
2014	Administration and Foreign Services	72	45
2014	Administrative Support	43	21

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	10	48
2017	Administration and Foreign Services	0	27
2017	Administrative Support	0	11
2014	Administration and Foreign Services	13	45
2014	Administrative Support	0	21

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Scientific and Professional	48
2017	Administration and Foreign Services	27
2017	Technical	11
2017	Administrative Support	11
2014	Scientific and Professional	38
2014	Administration and Foreign Services	45
2014	Administrative Support	21

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	10	48
2017	Technical	0	11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	Administration and Foreign Services	27
2017	Technical	11
2017	Administrative Support	11
2014	Administration and Foreign Services	45
2014	Administrative Support	21

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	58	48
2017	Administration and Foreign Services	37	27
2017	Technical	55	11
2014	Scientific and Professional	37	38
2014	Administration and Foreign Services	33	45
2014	Administrative Support	38	21

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	42	48
2017	Administration and Foreign Services	33	27
2017	Technical	45	11
2014	Scientific and Professional	29	38
2014	Administration and Foreign Services	45	45

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	44	48
2017	Administration and Foreign Services	45	27
2017	Technical	54	11
2017	Administrative Support	46	11
2014	Scientific and Professional	45	38
2014	Administration and Foreign Services	36	45
2014	Administrative Support	38	21

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	27	48
2017	Administration and Foreign Services	42	27
2014	Scientific and Professional	42	38
2014	Administration and Foreign Services	31	45
2014	Administrative Support	24	21

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	39	48
2017	Administration and Foreign Services	27	27
2017	Administrative Support	0	11
2014	Scientific and Professional	18	38
2014	Administration and Foreign Services	23	45
2014	Administrative Support	29	21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	56	48
2017	Administration and Foreign Services	52	27
2017	Technical	73	11
2017	Administrative Support	46	11
2014	Scientific and Professional	45	38
2014	Administration and Foreign Services	60	45
2014	Administrative Support	67	21

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	31	48
2017	Administration and Foreign Services	31	27
2014	Scientific and Professional	24	38
2014	Administration and Foreign Services	20	45

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Scientific and Professional	48
2017	Administration and Foreign Services	27
2017	Administrative Support	11
2014	Scientific and Professional	38
2014	Administration and Foreign Services	45
2014	Administrative Support	21

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	12	48
2017	Administrative Support	0	11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	38	48
2017	Administration and Foreign Services	48	27
2017	Technical	45	11
2017	Administrative Support	55	11
2014	Scientific and Professional	40	38
2014	Administration and Foreign Services	41	45
2014	Administrative Support	52	21

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	27	48
2014	Scientific and Professional	21	38
2014	Administration and Foreign Services	20	45

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	21	48
2014	Scientific and Professional	18	38

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	50	48
2017	Administration and Foreign Services	57	27
2017	Technical	64	11
2017	Administrative Support	55	11
2014	Scientific and Professional	37	38
2014	Administration and Foreign Services	52	45
2014	Administrative Support	57	21

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	17	48
2017	Administration and Foreign Services	30	27
2014	Scientific and Professional	16	38
2014	Administration and Foreign Services	35	45

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	17	48
2017	Administration and Foreign Services	23	27
2014	Scientific and Professional	18	38

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	25	48
2017	Administration and Foreign Services	26	27

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Technical	0	11
2014	Administration and Foreign Services	11	45

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Technical	0	11
2014	Scientific and Professional	13	38
2014	Administration and Foreign Services	12	45

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	19	48
2017	Technical	0	11
2017	Administrative Support	0	11
2014	Scientific and Professional	21	38

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	29	48
2017	Administration and Foreign Services	22	27
2014	Scientific and Professional	32	38
2014	Administration and Foreign Services	29	45
2014	Administrative Support	24	21

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	11	46
2014	Scientific and Professional	31	36
2014	Administration and Foreign Services	30	45
2014	Administrative Support	30	20

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	11	46

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Technical	50	10
2014	Scientific and Professional	14	36
2014	Administration and Foreign Services	15	45

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Technical	0	10
2014	Scientific and Professional	20	36
2014	Administration and Foreign Services	18	45
2014	Administrative Support	0	20

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	13	46
2014	Administration and Foreign Services	12	45

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	15	46
2014	Administration and Foreign Services	14	45

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	22	46
2017	Administration and Foreign Services	33	25
2014	Scientific and Professional	19	36
2014	Administration and Foreign Services	22	45
2014	Administrative Support	25	20

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	13	46
2014	Administration and Foreign Services	20	45

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	44	46
2017	Administration and Foreign Services	45	25
2017	Technical	50	10
2014	Scientific and Professional	39	36
2014	Administration and Foreign Services	30	45
2014	Administrative Support	60	20

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Administration and Foreign Services	25
2017	Technical	10
2014	Scientific and Professional	36
2014	Administration and Foreign Services	45
2014	Administrative Support	20

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	48	46
2017	Administration and Foreign Services	59	25
2017	Technical	50	10
2014	Scientific and Professional	56	36
2014	Administration and Foreign Services	45	45
2014	Administrative Support	45	20

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	46
2017	Administration and Foreign Services	0	25

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	18	46
2017	Technical	0	10
2014	Scientific and Professional	17	36

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Scientific and Professional	98	2	48
2017	Administration and Foreign Services	89	11	27
2017	Technical	100	0	11
2017	Administrative Support	100	0	11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	32	38	9	9	0	13	0	81	10	23
2017	Scientific and Professional	7	11	20	5	9	39	8	34	27	285
2017	Administration and Foreign Services	15	18	17	4	3	31	12	58	12	265
2017	Technical	21	21	18	10	7	16	7	55	23	57
2017	Administrative Support	16	19	20	12	5	22	5	48	24	75
2017	Other	13	0	12	0	0	55	20	53	0	15
2014	Executive	17	25	12	8	4	25	8	63	19	24
2014	Scientific and Professional	7	14	21	7	3	38	10	40	19	297
2014	Administration and Foreign Services	11	15	19	6	3	38	9	48	17	282
2014	Technical	20	11	22	6	6	24	11	49	17	54
2014	Administrative Support	20	17	16	7	7	26	6	55	21	126
2014	Other	18	6	12	5	0	47	12	58	13	17

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	40	43	13	4	0	0	0	83	4	23
2017	Scientific and Professional	12	37	16	6	7	21	2	64	16	285
2017	Administration and Foreign Services	26	33	19	3	2	16	2	72	5	264
2017	Technical	28	25	16	10	7	12	2	61	20	57
2017	Administrative Support	37	20	26	8	3	7	0	61	12	74
2017	Other	38	13	7	0	0	36	7	89	0	15
2014	Executive	33	33	21	4	4	4	0	70	9	24
2014	Scientific and Professional	13	27	27	7	4	21	1	51	15	297
2014	Administration and Foreign Services	14	31	23	7	1	21	1	59	11	282
2014	Technical	28	33	11	7	0	17	4	77	9	54
2014	Administrative Support	32	25	12	9	6	17	0	68	17	126
2014	Other	65	12	0	5	0	18	0	94	6	17

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	23	9	4	0	4	0	60	79	11	23
2017	Scientific and Professional	19	59	9	10	1	1	2	80	10	284
2017	Administration and Foreign Services	28	48	11	4	1	2	5	82	6	265
2017	Technical	32	49	9	9	0	2	0	82	9	57
2017	Administrative Support	20	56	16	3	3	1	1	78	5	75
2017	Other	0	16	7	13	7	7	51	37	48	15
2014	Executive	25	0	13	0	0	0	63	67	0	24
2014	Scientific and Professional	19	52	15	9	2	2	1	74	11	297
2014	Administration and Foreign Services	20	55	14	4	2	2	3	80	6	281
2014	Technical	28	46	13	4	7	0	2	75	11	54
2014	Administrative Support	14	54	17	7	6	1	0	69	13	126
2014	Other	6	24	0	0	13	13	44	71	29	16

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	23	4	9	0	0	21	43	77	0	23
2017	Scientific and Professional	7	25	21	8	8	24	6	46	24	283
2017	Administration and Foreign Services	12	19	16	4	1	34	13	59	10	264
2017	Technical	11	29	25	9	5	12	9	50	18	56
2017	Administrative Support	12	24	32	8	4	17	3	45	15	75
2017	Other	7	0	12	0	7	29	46	26	26	15
2014	Executive	13	17	17	0	0	17	38	64	0	24
2014	Scientific and Professional	4	20	29	9	8	27	3	34	24	297
2014	Administration and Foreign Services	6	19	23	6	1	32	13	46	12	281
2014	Technical	13	24	19	9	7	19	9	51	23	54
2014	Administrative Support	10	18	25	10	4	27	6	42	20	126
2014	Other	0	19	12	0	6	25	38	51	17	16

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	19	4	4	4	0	0	68	73	13	23
2017	Scientific and Professional	39	36	9	4	0	10	2	86	4	283
2017	Administration and Foreign Services	45	38	6	0	0	5	5	93	0	263
2017	Technical	44	34	12	5	0	5	0	82	6	57
2017	Administrative Support	29	40	17	0	1	11	1	79	2	75
2017	Other	20	9	0	0	0	33	38	100	0	15
2014	Executive	12	8	8	0	0	0	71	71	0	24
2014	Scientific and Professional	34	38	14	2	1	9	1	81	3	297
2014	Administration and Foreign Services	35	36	10	2	1	13	3	85	3	281
2014	Technical	41	24	13	11	0	9	2	73	13	54
2014	Administrative Support	31	36	16	4	2	12	0	75	6	126
2014	Other	19	12	0	0	6	25	38	83	17	16

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	28	4	4	4	0	0	60	79	11	23
2017	Scientific and Professional	23	37	13	7	2	16	3	73	11	280
2017	Administration and Foreign Services	37	36	10	1	0	10	6	86	2	263
2017	Technical	39	35	12	5	2	7	0	79	7	57
2017	Administrative Support	24	35	19	1	5	14	1	70	8	75
2017	Other	18	0	16	0	0	33	33	54	0	15
2014	Executive	21	4	8	0	0	0	67	75	0	24
2014	Scientific and Professional	16	32	20	6	5	18	2	60	14	297
2014	Administration and Foreign Services	23	38	17	3	1	15	4	75	5	281
2014	Technical	31	31	13	2	2	17	4	79	5	54
2014	Administrative Support	26	30	21	5	2	17	0	68	7	126
2014	Other	25	5	0	0	6	25	38	83	17	16

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Scientific and Professional	7	93	284
2017	Administration and Foreign Services	4	96	264
2017	Technical	10	90	57
2017	Other	0	100	15
2014	Scientific and Professional	6	94	296
2014	Administration and Foreign Services	5	95	282
2014	Administrative Support	9	91	126
2014	Other	0	100	17

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	47	19
2014	Scientific and Professional	35	17
2014	Administration and Foreign Services	53	15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	79	19
2014	Scientific and Professional	82	17
2014	Administration and Foreign Services	100	15
2014	Administrative Support	82	11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Scientific and Professional	19
2014	Scientific and Professional	17
2014	Administrative Support	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Scientific and Professional	19
2014	Scientific and Professional	17
2014	Administration and Foreign Services	15
2014	Administrative Support	11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Total responses
2017	Scientific and Professional	19
2014	Administration and Foreign Services	15
2014	Administrative Support	11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	31	19
2014	Administration and Foreign Services	34	15

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	26	19

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Scientific and Professional	19
2014	Scientific and Professional	17
2014	Administration and Foreign Services	15
2014	Administrative Support	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	19

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	32	19

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	19

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Scientific and Professional	19
2014	Scientific and Professional	17
2014	Administrative Support	10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	26	19
2014	Scientific and Professional	29	17
2014	Administration and Foreign Services	52	15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	26	19

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	26	19

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	32	19
2014	Scientific and Professional	65	17
2014	Administration and Foreign Services	46	15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	18
2014	Scientific and Professional	0	17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	Scientific and Professional	18
2014	Scientific and Professional	17
2014	Administration and Foreign Services	14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	18

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	28	18

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	45	18
2014	Scientific and Professional	47	17
2014	Administration and Foreign Services	50	14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	61	18
2014	Scientific and Professional	71	17
2014	Administration and Foreign Services	65	14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	18

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Scientific and Professional	94	6	19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	21	32	17	0	0	30	0	76	0	23
2017	Scientific and Professional	6	13	21	2	3	46	9	43	10	285
2017	Administration and Foreign Services	15	18	14	1	1	40	10	67	4	263
2017	Technical	18	23	18	9	5	21	7	56	19	57
2017	Administrative Support	19	17	27	3	0	29	5	55	4	75
2017	Other	13	5	7	0	0	49	26	74	0	15
2014	Executive	29	21	17	0	0	29	4	75	0	24
2014	Scientific and Professional	7	15	22	3	2	44	7	44	10	297
2014	Administration and Foreign Services	10	15	21	1	2	46	6	51	6	281
2014	Technical	20	15	19	4	2	33	7	59	9	54
2014	Administrative Support	16	18	19	2	2	33	9	59	8	126
2014	Other	30	0	12	0	0	42	17	71	0	17

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	30	57	13	0	0	0	0	87	0	23
2017	Scientific and Professional	13	37	19	3	3	22	3	66	9	285
2017	Administration and Foreign Services	24	35	14	2	1	21	3	78	4	263
2017	Technical	25	28	21	9	4	11	4	61	14	57
2017	Administrative Support	33	25	21	1	0	17	1	72	2	75
2017	Other	38	20	0	0	0	36	7	100	0	15
2014	Executive	46	29	13	0	0	13	0	86	0	24
2014	Scientific and Professional	15	27	24	4	3	26	1	57	11	296
2014	Administration and Foreign Services	14	29	23	2	1	28	3	62	5	282
2014	Technical	28	30	17	2	0	24	0	76	2	54
2014	Administrative Support	29	23	17	6	2	22	2	68	9	126
2014	Other	59	18	5	0	0	18	0	94	0	17

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	26	21	26	13	11	0	4	49	25	23
2017	Scientific and Professional	20	31	22	15	11	0	1	52	26	283
2017	Administration and Foreign Services	31	22	19	12	11	1	5	56	24	263
2017	Technical	18	26	18	9	28	0	2	45	37	57
2017	Administrative Support	30	24	27	11	4	0	4	56	15	74
2017	Other	12	13	33	26	16	0	0	25	42	15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	4	26	43	23	4	0	0	30	28	23
2017	Scientific and Professional	16	27	30	19	7	1	1	43	26	285
2017	Administration and Foreign Services	16	27	31	12	11	0	2	45	23	265
2017	Technical	24	44	14	11	5	0	2	70	16	57
2017	Administrative Support	32	36	23	4	4	1	0	69	8	75
2017	Other	35	65	0	0	0	0	0	100	0	15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	9	18	56	13	4	0	0	27	18	22
2017	Scientific and Professional	30	31	21	11	5	1	2	62	16	282
2017	Administration and Foreign Services	23	29	23	16	7	0	4	54	23	263
2017	Technical	39	35	14	9	4	0	0	74	12	57
2017	Administrative Support	46	31	17	1	1	3	0	79	3	74
2017	Other	46	25	20	9	0	0	0	71	9	15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	4	30	26	32	9	0	0	34	40	23
2017	Scientific and Professional	15	21	30	17	16	1	1	36	33	285
2017	Administration and Foreign Services	18	26	24	13	16	0	3	45	30	264
2017	Technical	35	30	16	5	11	2	2	67	16	57
2017	Administrative Support	39	27	16	11	7	1	0	66	17	75
2017	Other	40	41	13	0	0	0	7	86	0	15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	9	43	26	11	4	0	9	56	16	23
2017	Scientific and Professional	51	19	9	2	2	2	15	84	5	282
2017	Administration and Foreign Services	47	20	12	5	2	1	14	78	9	264
2017	Technical	65	18	4	2	2	0	11	92	4	57
2017	Administrative Support	68	8	1	0	0	1	21	98	0	75
2017	Other	62	26	0	0	0	0	12	100	0	15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	13	47	28	13	0	0	60	13	23
2017	Scientific and Professional	33	29	19	11	8	0	62	18	285
2017	Administration and Foreign Services	39	24	21	8	5	3	66	13	264
2017	Technical	40	33	10	7	9	0	74	16	57
2017	Administrative Support	44	32	17	4	1	1	77	5	75
2017	Other	19	55	13	0	7	7	79	7	15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	26	30	30	4	11	0	0	55	15	23
2017	Scientific and Professional	19	37	23	14	5	1	1	57	19	285
2017	Administration and Foreign Services	33	33	21	9	2	0	3	68	11	263
2017	Technical	39	28	14	14	4	0	2	68	18	57
2017	Administrative Support	35	39	13	8	1	1	3	77	10	75
2017	Other	27	55	5	0	0	7	7	94	0	15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	17	30	30	13	11	0	0	47	23	23
2017	Scientific and Professional	22	30	30	12	5	1	1	53	17	285
2017	Administration and Foreign Services	23	30	26	11	7	0	2	54	19	264
2017	Technical	26	26	28	12	4	0	4	55	17	57
2017	Administrative Support	49	25	12	9	1	1	1	77	11	75
2017	Other	39	48	0	7	0	0	7	93	7	15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	22	36	18	7	13	0	4	60	21	22
2017	Scientific and Professional	27	37	19	10	5	1	1	65	15	285
2017	Administration and Foreign Services	30	26	25	11	5	0	3	58	16	264
2017	Technical	39	25	17	9	7	0	4	66	16	57
2017	Administrative Support	47	28	13	5	1	3	3	79	7	75
2017	Other	32	46	22	0	0	0	0	78	0	15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	17	38	28	17	0	0	0	55	17	23
2017	Scientific and Professional	34	33	19	8	3	1	2	69	12	285
2017	Administration and Foreign Services	33	31	19	8	4	1	4	67	12	264
2017	Technical	54	24	12	0	5	0	4	82	6	57
2017	Administrative Support	53	23	13	5	3	0	3	78	8	75
2017	Other	16	39	39	0	0	7	0	59	0	15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	64	13	19	0	0	4	80	0	23
2017	Scientific and Professional	53	28	11	4	3	1	82	7	285
2017	Administration and Foreign Services	70	16	7	4	1	1	88	6	265
2017	Technical	56	23	11	4	7	0	79	11	57
2017	Administrative Support	47	27	16	7	4	0	73	11	75
2017	Other	60	33	0	7	0	0	93	7	15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	64	9	9	4	6	0	9	79	12	23
2017	Scientific and Professional	76	8	4	6	3	1	2	87	9	285
2017	Administration and Foreign Services	80	8	4	2	0	1	4	93	2	263
2017	Technical	68	12	3	2	5	0	9	89	8	57
2017	Administrative Support	74	12	8	3	1	1	1	88	4	75
2017	Other	93	0	0	0	0	7	0	100	0	15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	34	49	4	9	0	0	4	87	9	23
2017	Scientific and Professional	52	28	10	6	3	0	1	81	9	284
2017	Administration and Foreign Services	59	24	8	4	1	1	3	87	4	265
2017	Technical	58	21	7	4	5	0	5	83	9	57
2017	Administrative Support	49	36	7	4	2	0	1	87	7	75
2017	Other	75	18	0	0	0	7	0	100	0	15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	64	9	4	15	4	0	4	75	20	23
2017	Scientific and Professional	65	15	8	3	5	0	2	83	9	284
2017	Administration and Foreign Services	68	14	8	5	1	1	4	86	6	263
2017	Technical	61	11	7	10	5	0	5	76	17	57
2017	Administrative Support	55	23	7	8	7	0	1	79	15	75
2017	Other	82	7	0	0	0	7	5	100	0	15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	43	30	11	9	4	0	4	75	13	23
2017	Scientific and Professional	56	11	4	1	1	1	26	91	3	285
2017	Administration and Foreign Services	59	10	2	3	1	0	24	91	6	263
2017	Technical	61	11	2	2	2	0	23	93	5	57
2017	Administrative Support	72	4	3	1	0	0	20	95	2	75
2017	Other	79	9	5	0	0	7	0	94	0	15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	55	21	4	9	6	0	4	80	16	23
2017	Scientific and Professional	56	27	8	2	1	0	6	88	4	284
2017	Administration and Foreign Services	71	12	5	2	0	1	9	93	2	264
2017	Technical	77	7	4	0	2	0	11	94	2	57
2017	Administrative Support	68	19	5	4	0	0	4	90	4	74
2017	Other	73	13	7	0	0	7	0	92	0	14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	96	0	0	0	0	0	4	100	0	23
2017	Scientific and Professional	64	12	7	5	6	2	6	81	11	285
2017	Administration and Foreign Services	71	13	5	2	3	1	5	90	5	265
2017	Technical	42	10	11	11	21	0	5	55	33	57
2017	Administrative Support	49	23	15	4	4	1	4	76	8	75
2017	Other	20	22	26	20	7	0	5	44	28	15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	17	4	4	0	0	0	91	4	23
2017	Scientific and Professional	45	34	14	4	1	0	3	81	5	285
2017	Administration and Foreign Services	51	27	14	3	2	1	4	81	4	262
2017	Technical	51	19	14	7	4	2	4	74	11	57
2017	Administrative Support	47	31	11	8	3	0	1	79	11	75
2017	Other	48	33	13	0	7	0	0	80	7	15

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	0	26	62	13	0	0	0	26	13	23
2017	Scientific and Professional	12	37	34	12	5	0	0	49	17	285
2017	Administration and Foreign Services	16	32	35	14	3	1	0	48	17	265
2017	Technical	14	42	24	9	9	0	2	57	18	57
2017	Administrative Support	17	39	35	5	2	1	0	57	8	75
2017	Other	26	58	7	0	0	9	0	93	0	15

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	4	13	29	49	4	0	53	18	22
2017	Scientific and Professional	5	16	38	28	12	0	40	21	284
2017	Administration and Foreign Services	5	17	36	25	15	1	41	22	265
2017	Technical	9	14	40	21	14	2	36	23	57
2017	Administrative Support	1	12	44	29	13	0	43	13	75
2017	Other	0	0	20	47	33	0	80	0	15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	28	47	26	0	0	0	74	0	23
2017	Scientific and Professional	9	43	21	12	6	9	57	20	285
2017	Administration and Foreign Services	19	38	22	7	5	9	63	13	264
2017	Technical	9	28	28	14	19	2	38	34	57
2017	Administrative Support	18	33	24	9	5	11	56	17	74
2017	Other	33	25	13	7	0	23	75	8	15

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	30	49	17	0	4	0	79	4	23
2017	Scientific and Professional	13	44	19	12	8	4	59	21	285
2017	Administration and Foreign Services	21	41	20	9	4	4	65	14	263
2017	Technical	16	33	16	18	12	5	52	31	57
2017	Administrative Support	19	43	22	7	7	3	63	14	75
2017	Other	38	46	0	7	0	9	93	7	15

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Executive	0	100	22
2017	Scientific and Professional	15	85	284
2017	Administration and Foreign Services	17	83	265
2017	Technical	12	88	57
2017	Administrative Support	12	88	74
2017	Other	0	100	15
2014	Executive	0	100	24
2014	Scientific and Professional	9	91	297
2014	Administration and Foreign Services	13	87	282
2014	Technical	13	87	54
2014	Administrative Support	9	91	126
2014	Other	0	100	17

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Scientific and Professional	83	17	42
2017	Administration and Foreign Services	85	15	46
2014	Scientific and Professional	89	11	27
2014	Administration and Foreign Services	82	18	38
2014	Administrative Support	91	9	12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	54	37	0	3	6	0	0	92	8	35
2017	Administration and Foreign Services	52	43	0	2	0	0	3	98	2	39
2014	Scientific and Professional	63	25	4	4	0	4	0	91	4	24
2014	Administration and Foreign Services	58	29	3	6	3	0	0	87	10	31
2014	Administrative Support	35	47	9	0	9	0	0	81	9	11

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	26	30	26	13	6	0	0	26	74	23
2017	Scientific and Professional	36	26	18	10	5	5	0	38	62	285
2017	Administration and Foreign Services	42	23	17	9	6	3	1	43	57	264
2017	Technical	37	14	19	9	21	0	0	37	63	57
2017	Administrative Support	52	19	16	9	0	4	0	54	46	75
2017	Other	19	20	26	29	0	7	0	20	80	15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Executive	32	17
2017	Scientific and Professional	17	167
2017	Administration and Foreign Services	23	143
2017	Technical	25	36
2017	Administrative Support	24	33
2017	Other	65	11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Executive	32	17
2017	Scientific and Professional	25	167
2017	Administration and Foreign Services	25	143
2017	Technical	28	36
2017	Administrative Support	27	33
2017	Other	56	11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Executive	34	17
2017	Scientific and Professional	10	167
2017	Administration and Foreign Services	14	143
2017	Technical	6	36
2017	Administrative Support	27	33
2017	Other	47	11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Executive	40	17
2017	Scientific and Professional	49	167
2017	Administration and Foreign Services	63	143
2017	Technical	64	36
2017	Administrative Support	27	33
2017	Other	18	11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Executive	0	17
2017	Scientific and Professional	8	167
2017	Administration and Foreign Services	7	143
2017	Technical	6	36
2017	Administrative Support	3	33
2017	Other	0	11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Executive	34	17
2017	Scientific and Professional	41	167
2017	Administration and Foreign Services	32	143
2017	Technical	36	36
2017	Administrative Support	48	33
2017	Other	26	11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Executive	29	46	17	0	9	0	17
2017	Scientific and Professional	6	60	15	11	3	5	163
2017	Administration and Foreign Services	10	51	21	8	1	7	135
2017	Technical	14	34	14	11	0	26	35
2017	Administrative Support	3	81	13	0	0	3	31
2017	Other	0	39	29	0	0	33	10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	34	37	6	11	6	0	6	76	18	17
2017	Scientific and Professional	11	26	13	23	16	2	9	42	43	167
2017	Administration and Foreign Services	26	26	11	11	11	2	13	61	26	145
2017	Technical	3	11	14	25	39	6	3	15	70	36
2017	Administrative Support	12	36	21	12	9	0	9	53	23	33
2017	Other	9	26	26	0	26	0	12	40	30	11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	0	6	6	9	23	6	51	13	73	17
2017	Scientific and Professional	4	10	11	13	14	6	42	26	52	167
2017	Administration and Foreign Services	7	12	12	8	21	6	33	32	48	145
2017	Technical	6	6	25	11	36	6	11	13	56	36
2017	Administrative Support	9	21	21	21	6	3	18	39	35	33
2017	Other	9	18	9	30	26	0	9	29	61	11

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Library and Archives Canada by Question 103.1. Occupational category (variable derived from question 103)

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me