2017 Public Service Employee Survey Results for Library and Archives Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 37 3 1 2 0 0 94 3 107
2017 AS-01 62 35 0 0 3 0 0 97 3 34
2017 AS-02 51 42 4 0 4 0 0 92 4 26
2017 AS-04 37 63 0 0 0 0 0 100 0 11
2017 AS-05 86 14 0 0 0 0 0 100 0 14
2014 AS 44 47 4 5 0 0 0 90 5 114
2014 AS-01 47 41 3 9 0 0 0 89 9 34
2014 AS-02 36 55 6 3 0 0 0 91 3 33
2014 AS-04 22 61 11 6 0 0 0 83 6 18
2014 AS-05 59 41 0 0 0 0 0 100 0 12
2011 AS 53 33 6 6 2 0 0 86 8 124
2011 AS-01 66 28 3 3 0 0 0 94 3 32
2011 AS-02 50 31 4 8 8 0 0 81 15 26
2011 AS-03 40 50 10 0 0 0 0 90 0 10
2011 AS-04 38 38 5 14 5 0 0 76 19 21
2011 AS-05 65 29 6 0 0 0 0 94 0 17
2011 AS-06 47 33 13 7 0 0 0 80 7 15
2008 AS 44 42 2 9 4 0 0 85 13 110
2008 AS-01 53 37 5 5 0 0 0 89 5 19
2008 AS-02 48 39 4 4 4 0 0 87 9 23
2008 AS-03 60 30 0 0 10 0 0 90 10 10
2008 AS-04 35 50 0 10 5 0 0 85 15 20
2008 AS-05 29 48 0 19 5 0 0 76 24 21
2008 AS-06 43 43 0 14 0 0 0 86 14 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 71 27 1 1 0 0 0 98 1 107
2017 AS-01 68 32 0 0 0 0 0 100 0 34
2017 AS-02 66 30 4 0 0 0 0 96 0 26
2017 AS-04 73 27 0 0 0 0 0 100 0 11
2017 AS-05 79 21 0 0 0 0 0 100 0 14
2014 AS 54 35 6 3 2 1 0 89 4 114
2014 AS-01 59 30 6 0 3 3 0 91 3 34
2014 AS-02 46 39 12 0 3 0 0 85 3 33
2014 AS-04 56 39 0 6 0 0 0 94 6 18
2014 AS-05 58 33 9 0 0 0 0 91 0 12
2011 AS 65 24 2 7 0 1 0 90 7 124
2011 AS-01 59 34 0 6 0 0 0 94 6 32
2011 AS-02 62 27 4 4 0 4 0 92 4 26
2011 AS-03 60 30 0 10 0 0 0 90 10 10
2011 AS-04 71 10 5 14 0 0 0 81 14 21
2011 AS-05 65 24 6 6 0 0 0 88 6 17
2011 AS-06 87 13 0 0 0 0 0 100 0 15
2008 AS 66 27 5 2 0 0 0 94 2 110
2008 AS-01 58 37 5 0 0 0 0 95 0 19
2008 AS-02 74 22 4 0 0 0 0 96 0 23
2008 AS-03 80 20 0 0 0 0 0 100 0 10
2008 AS-04 75 25 0 0 0 0 0 100 0 20
2008 AS-05 57 29 10 5 0 0 0 86 5 21
2008 AS-06 64 21 7 7 0 0 0 86 7 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 32 6 4 1 0 0 89 5 107
2017 AS-01 73 9 12 3 3 0 0 82 6 34
2017 AS-02 46 35 8 11 0 0 0 81 11 26
2017 AS-04 36 64 0 0 0 0 0 100 0 11
2017 AS-05 44 49 7 0 0 0 0 93 0 14
2014 AS 39 35 13 9 3 0 0 75 12 114
2014 AS-01 35 36 16 11 3 0 0 70 14 34
2014 AS-02 31 36 15 9 9 0 0 67 18 33
2014 AS-04 39 56 6 0 0 0 0 94 0 18
2014 AS-05 59 41 0 0 0 0 0 100 0 12
2011 AS 50 31 8 8 2 0 1 81 11 124
2011 AS-01 44 25 19 9 3 0 0 69 13 32
2011 AS-02 42 38 0 12 4 0 4 84 16 26
2011 AS-03 50 30 10 10 0 0 0 80 10 10
2011 AS-04 52 33 10 0 5 0 0 86 5 21
2011 AS-05 71 18 6 6 0 0 0 88 6 17
2011 AS-06 53 40 0 7 0 0 0 93 7 15
2008 AS 48 33 8 8 3 0 0 81 11 110
2008 AS-01 42 42 5 5 5 0 0 84 11 19
2008 AS-02 48 35 13 4 0 0 0 83 4 23
2008 AS-03 30 60 0 0 10 0 0 90 10 10
2008 AS-04 65 15 10 10 0 0 0 80 10 20
2008 AS-05 52 24 10 10 5 0 0 76 14 21
2008 AS-06 43 43 0 14 0 0 0 86 14 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 58 32 5 5 1 0 0 90 6 106
2017 AS-01 51 34 9 6 0 0 0 85 6 33
2017 AS-02 62 30 8 0 0 0 0 92 0 26
2017 AS-04 55 36 0 9 0 0 0 91 9 11
2017 AS-05 65 28 0 0 7 0 0 93 7 14
2014 AS 51 36 5 5 3 0 0 87 8 114
2014 AS-01 46 37 6 9 3 0 0 83 11 34
2014 AS-02 46 39 6 6 3 0 0 85 9 33
2014 AS-04 44 50 6 0 0 0 0 94 0 18
2014 AS-05 83 8 0 0 8 0 0 92 8 12
2011 AS 52 34 3 8 2 1 0 87 10 124
2011 AS-01 50 38 6 6 0 0 0 88 6 32
2011 AS-02 54 27 4 12 4 0 0 81 15 26
2011 AS-03 60 30 0 10 0 0 0 90 10 10
2011 AS-04 38 48 0 5 5 5 0 90 10 21
2011 AS-05 71 12 6 12 0 0 0 82 12 17
2011 AS-06 53 40 0 7 0 0 0 93 7 15

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 33 8 9 4 0 1 79 13 107
2017 AS-01 53 27 12 3 3 0 3 82 6 34
2017 AS-02 36 38 4 11 11 0 0 73 23 26
2017 AS-04 37 54 0 9 0 0 0 91 9 11
2017 AS-05 58 21 0 21 0 0 0 79 21 14
2014 AS 25 45 11 15 4 0 0 70 19 114
2014 AS-01 23 39 13 14 11 0 0 62 26 34
2014 AS-02 27 36 12 25 0 0 0 63 25 33
2014 AS-04 11 61 6 17 6 0 0 72 22 18
2014 AS-05 33 59 0 8 0 0 0 92 8 12
2011 AS 35 43 13 7 2 0 0 78 9 124
2011 AS-01 47 38 13 3 0 0 0 84 3 32
2011 AS-02 35 27 19 15 4 0 0 62 19 26
2011 AS-03 30 50 20 0 0 0 0 80 0 10
2011 AS-04 24 52 14 10 0 0 0 76 10 21
2011 AS-05 29 65 6 0 0 0 0 94 0 17
2011 AS-06 33 47 7 7 7 0 0 80 13 15
2008 AS 33 41 19 5 0 1 1 75 6 110
2008 AS-01 37 32 32 0 0 0 0 68 0 19
2008 AS-02 22 52 26 0 0 0 0 74 0 23
2008 AS-03 60 30 0 10 0 0 0 90 10 10
2008 AS-04 40 35 10 5 0 5 5 83 6 20
2008 AS-05 29 52 14 5 0 0 0 81 5 21
2008 AS-06 21 43 21 14 0 0 0 64 14 14

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 36 9 2 0 0 0 89 2 106
2017 AS-01 46 39 12 3 0 0 0 85 3 33
2017 AS-02 50 35 15 0 0 0 0 85 0 26
2017 AS-04 64 27 0 9 0 0 0 91 9 11
2017 AS-05 56 37 7 0 0 0 0 93 0 14
2014 AS 31 43 17 6 2 0 1 75 8 114
2014 AS-01 20 48 14 9 6 0 3 71 15 34
2014 AS-02 24 39 31 6 0 0 0 63 6 33
2014 AS-04 44 44 6 6 0 0 0 89 6 18
2014 AS-05 50 34 17 0 0 0 0 83 0 12
2011 AS 44 39 9 7 0 0 1 84 7 123
2011 AS-01 41 47 6 3 0 0 3 90 3 32
2011 AS-02 27 42 19 12 0 0 0 69 12 26
2011 AS-03 60 30 10 0 0 0 0 90 0 10
2011 AS-04 55 35 0 10 0 0 0 90 10 20
2011 AS-05 47 35 12 6 0 0 0 82 6 17
2011 AS-06 53 33 7 7 0 0 0 87 7 15
2008 AS 44 42 8 4 3 0 0 85 6 110
2008 AS-01 42 26 26 5 0 0 0 68 5 19
2008 AS-02 39 39 9 4 9 0 0 78 13 23
2008 AS-03 40 60 0 0 0 0 0 100 0 10
2008 AS-04 45 40 5 5 5 0 0 85 10 20
2008 AS-05 52 43 5 0 0 0 0 95 0 21
2008 AS-06 43 57 0 0 0 0 0 100 0 14

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 52 41 5 1 1 0 0 93 2 106
2017 AS-01 48 36 12 3 0 0 0 85 3 33
2017 AS-02 50 46 4 0 0 0 0 96 0 26
2017 AS-04 64 27 0 0 9 0 0 91 9 11
2017 AS-05 42 58 0 0 0 0 0 100 0 14
2014 AS 35 50 10 4 2 0 0 84 6 114
2014 AS-01 26 48 11 9 6 0 0 74 14 34
2014 AS-02 21 61 15 3 0 0 0 82 3 33
2014 AS-04 44 56 0 0 0 0 0 100 0 18
2014 AS-05 58 42 0 0 0 0 0 100 0 12
2011 AS 44 47 6 4 0 0 0 90 4 124
2011 AS-01 38 56 3 3 0 0 0 94 3 32
2011 AS-02 35 46 8 12 0 0 0 81 12 26
2011 AS-03 70 30 0 0 0 0 0 100 0 10
2011 AS-04 48 48 5 0 0 0 0 95 0 21
2011 AS-05 53 35 12 0 0 0 0 88 0 17
2011 AS-06 40 47 7 7 0 0 0 87 7 15
2008 AS 46 46 5 1 2 0 0 93 3 110
2008 AS-01 53 42 0 0 5 0 0 95 5 19
2008 AS-02 39 48 9 4 0 0 0 87 4 23
2008 AS-03 60 40 0 0 0 0 0 100 0 10
2008 AS-04 50 40 5 0 5 0 0 90 5 20
2008 AS-05 43 57 0 0 0 0 0 100 0 21
2008 AS-06 50 43 7 0 0 0 0 93 0 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 59 35 3 4 0 0 0 93 4 106
2017 AS-01 58 36 3 3 0 0 0 94 3 33
2017 AS-02 55 34 4 8 0 0 0 89 8 26
2017 AS-04 46 45 0 9 0 0 0 91 9 11
2017 AS-05 65 35 0 0 0 0 0 100 0 14
2014 AS 44 43 10 3 0 0 0 87 3 114
2014 AS-01 26 54 11 9 0 0 0 80 9 34
2014 AS-02 43 42 12 3 0 0 0 85 3 33
2014 AS-04 44 44 11 0 0 0 0 89 0 18
2014 AS-05 75 17 8 0 0 0 0 92 0 12

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 64 31 4 1 1 0 0 94 2 106
2017 AS-01 61 30 7 0 3 0 0 91 3 33
2017 AS-02 70 30 0 0 0 0 0 100 0 26
2017 AS-04 37 54 0 9 0 0 0 91 9 11
2017 AS-05 86 14 0 0 0 0 0 100 0 14
2014 AS 41 34 14 7 3 0 1 75 10 113
2014 AS-01 32 31 18 13 6 0 0 63 18 34
2014 AS-02 48 37 9 3 3 0 0 85 6 32
2014 AS-04 33 28 28 6 0 0 6 65 6 18
2014 AS-05 75 17 0 8 0 0 0 92 8 12
2011 AS 45 42 6 4 2 1 0 88 6 124
2011 AS-01 50 31 16 0 0 3 0 84 0 32
2011 AS-02 38 54 0 4 4 0 0 92 8 26
2011 AS-03 60 20 10 0 10 0 0 80 10 10
2011 AS-04 38 48 0 14 0 0 0 86 14 21
2011 AS-05 41 53 6 0 0 0 0 94 0 17
2011 AS-06 53 40 7 0 0 0 0 93 0 15

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 31 6 5 1 0 12 87 7 106
2017 AS-01 43 24 3 9 3 0 18 81 15 33
2017 AS-02 50 42 4 0 0 0 4 96 0 26
2017 AS-04 27 46 18 9 0 0 0 73 9 11
2017 AS-05 58 14 7 0 0 0 22 91 0 14
2014 AS 29 26 14 9 8 3 12 64 20 114
2014 AS-01 20 20 13 18 9 0 20 50 34 34
2014 AS-02 30 36 15 3 3 6 7 76 7 33
2014 AS-04 39 22 17 11 6 0 6 65 18 18
2014 AS-05 41 25 17 0 0 0 17 80 0 12
2011 AS 38 29 7 8 5 1 12 77 15 124
2011 AS-01 38 31 3 6 0 3 19 88 8 32
2011 AS-02 31 23 12 12 0 0 23 70 15 26
2011 AS-03 40 60 0 0 0 0 0 100 0 10
2011 AS-04 38 19 14 14 10 0 5 60 25 21
2011 AS-05 53 24 6 6 0 0 12 87 7 17
2011 AS-06 33 33 7 7 20 0 0 67 27 15
2008 AS 44 29 9 9 4 1 5 77 13 110
2008 AS-01 42 47 0 11 0 0 0 89 11 19
2008 AS-02 61 17 4 4 4 0 9 86 10 23
2008 AS-03 70 10 20 0 0 0 0 80 0 10
2008 AS-04 15 40 20 10 5 5 5 61 17 20
2008 AS-05 43 33 10 5 5 0 5 80 10 21
2008 AS-06 50 21 7 21 0 0 0 71 21 14

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 48 37 14 0 1 0 0 85 1 107
2017 AS-01 44 38 15 0 3 0 0 82 3 34
2017 AS-02 54 27 19 0 0 0 0 81 0 26
2017 AS-04 37 54 9 0 0 0 0 91 0 11
2017 AS-05 49 44 7 0 0 0 0 93 0 14
2014 AS 29 49 11 10 2 0 0 77 11 114
2014 AS-01 17 54 11 11 6 0 0 71 17 34
2014 AS-02 33 40 15 12 0 0 0 73 12 33
2014 AS-04 33 50 11 6 0 0 0 83 6 18
2014 AS-05 50 42 8 0 0 0 0 92 0 12
2011 AS 37 47 14 1 2 0 0 84 2 124
2011 AS-01 44 53 3 0 0 0 0 97 0 32
2011 AS-02 19 58 15 0 8 0 0 77 8 26
2011 AS-03 60 20 10 10 0 0 0 80 10 10
2011 AS-04 38 48 14 0 0 0 0 86 0 21
2011 AS-05 41 35 24 0 0 0 0 76 0 17
2011 AS-06 33 40 27 0 0 0 0 73 0 15
2008 AS 38 45 12 3 3 0 0 83 6 109
2008 AS-01 42 42 11 5 0 0 0 84 5 19
2008 AS-02 30 52 13 4 0 0 0 83 4 23
2008 AS-03 50 50 0 0 0 0 0 100 0 10
2008 AS-04 30 55 10 0 5 0 0 85 5 20
2008 AS-05 40 40 20 0 0 0 0 80 0 20
2008 AS-06 43 36 7 7 7 0 0 79 14 14

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 40 12 2 1 0 1 85 3 107
2017 AS-01 48 38 12 0 3 0 0 86 3 34
2017 AS-02 54 31 11 4 0 0 0 85 4 26
2017 AS-04 18 64 9 9 0 0 0 82 9 11
2017 AS-05 58 35 7 0 0 0 0 93 0 14
2014 AS 29 34 17 14 6 0 0 63 20 114
2014 AS-01 26 38 10 20 6 0 0 64 26 34
2014 AS-02 27 24 21 16 12 0 0 51 28 33
2014 AS-04 22 44 17 11 6 0 0 67 17 18
2014 AS-05 50 25 25 0 0 0 0 75 0 12
2011 AS 33 37 13 14 3 0 0 70 17 124
2011 AS-01 47 38 16 0 0 0 0 84 0 32
2011 AS-02 15 35 12 31 8 0 0 50 38 26
2011 AS-03 20 70 0 10 0 0 0 90 10 10
2011 AS-04 29 33 19 14 5 0 0 62 19 21
2011 AS-05 41 35 18 6 0 0 0 76 6 17
2011 AS-06 40 27 7 27 0 0 0 67 27 15

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 53 9 3 1 0 1 87 4 106
2017 AS-01 41 50 6 0 0 0 3 94 0 34
2017 AS-02 31 50 15 0 4 0 0 81 4 26
2017 AS-04 18 73 0 9 0 0 0 91 9 11
2017 AS-05 35 58 7 0 0 0 0 93 0 14

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 44 8 1 1 0 2 90 2 107
2017 AS-01 44 39 6 3 3 0 6 88 6 34
2017 AS-02 46 46 8 0 0 0 0 92 0 26
2017 AS-04 37 45 18 0 0 0 0 82 0 11
2017 AS-05 49 51 0 0 0 0 0 100 0 14
2014 AS 41 39 16 4 0 0 0 80 4 114
2014 AS-01 26 48 14 11 0 0 0 74 11 34
2014 AS-02 30 46 21 3 0 0 0 76 3 33
2014 AS-04 67 28 6 0 0 0 0 94 0 18
2014 AS-05 75 25 0 0 0 0 0 100 0 12
2011 AS 36 44 15 3 2 0 0 80 5 124
2011 AS-01 38 44 19 0 0 0 0 81 0 32
2011 AS-02 27 38 19 8 8 0 0 65 15 26
2011 AS-03 40 60 0 0 0 0 0 100 0 10
2011 AS-04 43 43 10 5 0 0 0 86 5 21
2011 AS-05 41 41 12 6 0 0 0 82 6 17
2011 AS-06 33 47 20 0 0 0 0 80 0 15
2008 AS 48 35 10 6 1 0 0 83 7 110
2008 AS-01 58 21 16 5 0 0 0 79 5 19
2008 AS-02 30 43 9 17 0 0 0 74 17 23
2008 AS-03 50 50 0 0 0 0 0 100 0 10
2008 AS-04 50 30 15 5 0 0 0 80 5 20
2008 AS-05 57 38 0 0 5 0 0 95 5 21
2008 AS-06 50 36 7 7 0 0 0 86 7 14

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 41 15 4 1 0 0 80 5 107
2017 AS-01 44 29 21 3 3 0 0 73 6 34
2017 AS-02 39 46 11 4 0 0 0 85 4 26
2017 AS-04 27 46 9 18 0 0 0 73 18 11
2017 AS-05 51 42 7 0 0 0 0 93 0 14

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 60 31 8 1 0 0 0 91 1 107
2017 AS-01 62 23 12 3 0 0 0 85 3 34
2017 AS-02 62 27 11 0 0 0 0 89 0 26
2017 AS-04 55 36 9 0 0 0 0 91 0 11
2017 AS-05 72 28 0 0 0 0 0 100 0 14
2014 AS 53 41 6 1 0 0 0 93 1 113
2014 AS-01 43 48 9 0 0 0 0 91 0 34
2014 AS-02 42 46 9 3 0 0 0 88 3 33
2014 AS-04 82 12 6 0 0 0 0 94 0 17
2014 AS-05 58 42 0 0 0 0 0 100 0 12
2011 AS 60 35 4 1 0 0 0 95 1 124
2011 AS-01 66 28 6 0 0 0 0 94 0 32
2011 AS-02 62 35 4 0 0 0 0 96 0 26
2011 AS-03 60 30 0 10 0 0 0 90 10 10
2011 AS-04 52 43 5 0 0 0 0 95 0 21
2011 AS-05 59 35 6 0 0 0 0 94 0 17
2011 AS-06 60 40 0 0 0 0 0 100 0 15

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 49 13 1 2 0 0 84 3 106
2017 AS-01 34 48 15 0 3 0 0 82 3 33
2017 AS-02 31 53 11 0 4 0 0 85 4 26
2017 AS-04 18 64 18 0 0 0 0 82 0 11
2017 AS-05 58 42 0 0 0 0 0 100 0 14
2014 AS 23 46 17 12 2 0 0 69 13 114
2014 AS-01 14 42 26 16 3 0 0 56 18 34
2014 AS-02 18 49 15 18 0 0 0 67 18 33
2014 AS-04 39 44 11 0 6 0 0 83 6 18
2014 AS-05 50 25 17 8 0 0 0 75 8 12
2011 AS 37 41 15 5 1 1 0 79 6 124
2011 AS-01 47 28 25 0 0 0 0 75 0 32
2011 AS-02 27 50 12 8 4 0 0 77 12 26
2011 AS-03 50 20 30 0 0 0 0 70 0 10
2011 AS-04 19 67 0 10 0 5 0 90 10 21
2011 AS-05 53 29 18 0 0 0 0 82 0 17
2011 AS-06 33 53 7 7 0 0 0 87 7 15

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 41 13 0 1 0 1 86 1 107
2017 AS-01 36 44 14 0 3 0 3 82 3 34
2017 AS-02 51 38 11 0 0 0 0 89 0 26
2017 AS-04 36 55 9 0 0 0 0 91 0 11
2017 AS-05 72 21 7 0 0 0 0 93 0 14
2014 AS 31 40 20 7 1 0 0 72 8 113
2014 AS-01 23 46 23 6 3 0 0 69 9 34
2014 AS-02 27 39 28 6 0 0 0 66 6 33
2014 AS-04 35 35 18 12 0 0 0 71 12 17
2014 AS-05 58 34 8 0 0 0 0 92 0 12

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 43 11 1 0 0 0 88 1 106
2017 AS-01 45 46 9 0 0 0 0 91 0 34
2017 AS-02 37 44 16 4 0 0 0 80 4 25
2017 AS-04 46 36 18 0 0 0 0 82 0 11
2017 AS-05 65 28 7 0 0 0 0 93 0 14
2014 AS 27 48 13 10 3 0 0 75 12 114
2014 AS-01 26 45 6 17 6 0 0 71 23 34
2014 AS-02 21 52 18 6 3 0 0 73 9 33
2014 AS-04 28 39 22 11 0 0 0 67 11 18
2014 AS-05 50 42 8 0 0 0 0 92 0 12
2011 AS 40 40 14 5 2 0 0 80 6 124
2011 AS-01 50 25 25 0 0 0 0 75 0 32
2011 AS-02 42 46 8 0 4 0 0 88 4 26
2011 AS-03 20 60 10 10 0 0 0 80 10 10
2011 AS-04 38 43 5 10 5 0 0 81 14 21
2011 AS-05 41 41 18 0 0 0 0 82 0 17
2011 AS-06 27 47 13 13 0 0 0 73 13 15

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 35 10 1 0 0 0 89 1 107
2017 AS-01 53 32 12 3 0 0 0 85 3 34
2017 AS-02 54 31 15 0 0 0 0 85 0 26
2017 AS-04 55 36 9 0 0 0 0 91 0 11
2017 AS-05 56 44 0 0 0 0 0 100 0 14
2014 AS 37 44 12 5 1 0 0 82 6 114
2014 AS-01 23 51 14 9 3 0 0 74 11 34
2014 AS-02 36 40 18 6 0 0 0 76 6 33
2014 AS-04 56 33 11 0 0 0 0 89 0 18
2014 AS-05 50 50 0 0 0 0 0 100 0 12
2011 AS 41 46 8 3 1 0 0 88 4 123
2011 AS-01 50 47 3 0 0 0 0 97 0 32
2011 AS-02 20 60 12 4 4 0 0 80 8 25
2011 AS-03 60 30 0 10 0 0 0 90 10 10
2011 AS-04 38 48 14 0 0 0 0 86 0 21
2011 AS-05 53 29 12 6 0 0 0 82 6 17
2011 AS-06 40 47 7 7 0 0 0 87 7 15
2008 AS 45 44 7 3 2 0 0 88 5 110
2008 AS-01 42 47 5 0 5 0 0 89 5 19
2008 AS-02 39 39 13 9 0 0 0 78 9 23
2008 AS-03 50 50 0 0 0 0 0 100 0 10
2008 AS-04 45 45 5 0 5 0 0 90 5 20
2008 AS-05 52 43 5 0 0 0 0 95 0 21
2008 AS-06 43 36 14 7 0 0 0 79 7 14

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 43 42 8 4 3 0 0 85 6 107
2017 AS-01 44 41 12 3 0 0 0 86 3 34
2017 AS-02 43 30 11 8 8 0 0 73 15 26
2017 AS-04 36 45 10 9 0 0 0 81 9 11
2017 AS-05 51 49 0 0 0 0 0 100 0 14
2014 AS 39 34 17 7 3 0 1 73 10 114
2014 AS-01 46 31 17 3 3 0 0 77 6 34
2014 AS-02 31 39 18 6 3 0 3 72 9 33
2014 AS-04 39 39 17 6 0 0 0 78 6 18
2014 AS-05 50 33 8 8 0 0 0 83 8 12
2011 AS 35 29 25 7 2 0 1 65 10 123
2011 AS-01 44 25 25 6 0 0 0 69 6 32
2011 AS-02 24 20 40 12 4 0 0 44 16 25
2011 AS-03 20 40 20 0 20 0 0 60 20 10
2011 AS-04 33 33 29 5 0 0 0 67 5 21
2011 AS-05 47 35 12 0 0 0 6 88 0 17
2011 AS-06 33 40 13 13 0 0 0 73 13 15
2008 AS 22 39 28 6 5 0 0 61 11 109
2008 AS-01 21 42 32 0 5 0 0 63 5 19
2008 AS-02 26 39 35 0 0 0 0 65 0 23
2008 AS-03 30 20 10 30 10 0 0 50 40 10
2008 AS-04 21 53 21 5 0 0 0 74 5 19
2008 AS-05 19 29 38 10 5 0 0 48 14 21
2008 AS-06 21 43 21 7 7 0 0 64 14 14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 5 23 41 17 9 2 4 27 30 107
2017 AS-01 6 20 35 18 12 6 3 32 29 34
2017 AS-02 8 27 42 12 12 0 0 24 34 26
2017 AS-04 10 45 45 0 0 0 0 0 55 11
2017 AS-05 0 7 49 28 9 0 7 39 7 14
2014 AS 12 24 43 15 3 0 3 19 37 114
2014 AS-01 4 36 46 12 0 0 3 12 41 34
2014 AS-02 18 15 42 15 3 0 7 19 35 33
2014 AS-04 22 17 44 11 6 0 0 17 39 18
2014 AS-05 8 17 33 25 17 0 0 41 25 12
2011 AS 22 37 26 7 5 0 3 13 61 123
2011 AS-01 10 39 26 13 3 0 10 18 54 31
2011 AS-02 23 46 19 12 0 0 0 12 69 26
2011 AS-03 50 30 10 0 0 0 10 0 89 10
2011 AS-04 24 38 24 10 5 0 0 14 62 21
2011 AS-05 18 24 41 0 18 0 0 18 41 17
2011 AS-06 27 33 33 0 7 0 0 7 60 15
2008 AS 14 38 32 11 5 0 0 16 52 110
2008 AS-01 11 37 32 11 11 0 0 21 47 19
2008 AS-02 13 26 30 26 4 0 0 30 39 23
2008 AS-03 0 80 20 0 0 0 0 0 80 10
2008 AS-04 15 45 35 5 0 0 0 5 60 20
2008 AS-05 10 29 48 10 5 0 0 14 38 21
2008 AS-06 36 21 21 7 14 0 0 21 57 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 2 7 37 19 17 12 6 44 11 106
2017 AS-01 3 9 32 21 17 12 6 46 14 34
2017 AS-02 0 8 34 15 31 12 0 53 9 26
2017 AS-04 0 10 50 30 0 0 10 33 11 10
2017 AS-05 7 0 42 14 9 22 7 32 10 14
2014 AS 15 17 44 16 4 2 2 21 33 114
2014 AS-01 17 14 49 14 3 3 0 18 32 34
2014 AS-02 9 15 48 18 4 3 3 24 25 33
2014 AS-04 22 17 44 6 11 0 0 17 39 18
2014 AS-05 0 34 17 50 0 0 0 50 34 12
2011 AS 20 21 31 14 9 3 1 24 44 122
2011 AS-01 13 6 38 22 13 9 0 38 21 32
2011 AS-02 19 23 35 12 8 4 0 20 44 26
2011 AS-04 33 19 24 24 0 0 0 24 52 21
2011 AS-05 12 18 41 6 24 0 0 29 29 17
2011 AS-06 14 43 29 7 7 0 0 14 57 14
2008 AS 16 25 33 16 8 0 1 25 42 110
2008 AS-01 16 26 32 16 11 0 0 26 42 19
2008 AS-02 17 22 35 13 13 0 0 26 39 23
2008 AS-03 0 20 60 10 10 0 0 20 20 10
2008 AS-04 15 30 15 40 0 0 0 40 45 20
2008 AS-05 10 38 33 10 10 0 0 19 48 21
2008 AS-06 36 14 29 7 7 0 7 15 54 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 13 26 31 15 8 3 4 24 42 106
2017 AS-01 12 21 35 14 6 6 6 23 37 34
2017 AS-02 12 28 28 8 16 4 4 26 43 25
2017 AS-04 37 9 54 0 0 0 0 0 46 11
2017 AS-05 14 21 44 21 0 0 0 21 35 14
2014 AS 25 37 29 6 3 1 0 9 62 114
2014 AS-01 29 33 33 3 0 3 0 3 63 34
2014 AS-02 24 33 25 12 6 0 0 18 57 33
2014 AS-04 28 50 11 11 0 0 0 11 78 18
2014 AS-05 0 33 59 0 8 0 0 8 33 12
2011 AS 16 29 34 11 5 1 3 17 47 123
2011 AS-01 16 39 26 10 3 0 6 14 59 31
2011 AS-02 19 19 46 4 8 4 0 12 40 26
2011 AS-03 20 20 40 10 0 0 10 11 44 10
2011 AS-04 24 29 19 24 5 0 0 29 52 21
2011 AS-05 6 29 47 12 0 0 6 13 38 17
2011 AS-06 7 33 40 7 13 0 0 20 40 15
2008 AS 17 26 31 18 5 0 3 23 45 110
2008 AS-01 16 32 21 26 5 0 0 32 47 19
2008 AS-02 13 22 13 39 4 0 9 48 38 23
2008 AS-03 20 40 20 10 10 0 0 20 60 10
2008 AS-04 30 35 35 0 0 0 0 0 65 20
2008 AS-05 19 10 48 14 5 0 5 20 30 21
2008 AS-06 7 29 50 7 7 0 0 14 36 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 5 16 39 23 11 2 5 36 22 107
2017 AS-01 3 9 35 24 14 6 9 45 14 34
2017 AS-02 8 23 38 16 16 0 0 32 30 26
2017 AS-04 10 18 45 18 0 0 9 20 31 11
2017 AS-05 7 7 49 30 7 0 0 37 14 14
2014 AS 5 14 47 26 6 1 1 33 19 114
2014 AS-01 9 14 45 26 3 3 0 30 24 34
2014 AS-02 0 21 42 30 7 0 0 37 21 33
2014 AS-04 17 6 39 22 17 0 0 39 22 18
2014 AS-05 0 8 33 50 8 0 0 59 8 12
2011 AS 8 24 39 21 7 0 1 29 32 123
2011 AS-01 10 16 45 23 6 0 0 29 26 31
2011 AS-02 8 31 46 15 0 0 0 15 38 26
2011 AS-03 10 30 40 10 0 0 10 11 44 10
2011 AS-04 10 19 33 29 10 0 0 38 29 21
2011 AS-05 6 6 41 29 18 0 0 47 12 17
2011 AS-06 7 40 27 13 13 0 0 27 47 15
2008 AS 5 20 40 28 5 0 1 34 26 110
2008 AS-01 5 5 63 26 0 0 0 26 11 19
2008 AS-02 4 22 17 43 9 0 4 55 27 23
2008 AS-03 10 0 50 30 10 0 0 40 10 10
2008 AS-04 5 40 25 30 0 0 0 30 45 20
2008 AS-05 5 24 43 24 5 0 0 29 29 21
2008 AS-06 7 14 50 14 14 0 0 29 21 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 9 17 34 16 13 4 7 33 30 106
2017 AS-01 6 18 20 18 17 9 12 44 30 34
2017 AS-02 8 12 42 19 16 4 0 36 20 26
2017 AS-04 46 9 36 9 0 0 0 9 55 11
2017 AS-05 7 7 49 16 14 0 7 32 15 14
2014 AS 17 24 30 20 9 0 1 29 41 114
2014 AS-01 27 24 17 26 6 0 0 32 51 34
2014 AS-02 9 27 34 18 9 0 3 28 37 33
2014 AS-04 22 28 22 11 17 0 0 28 50 18
2014 AS-05 0 8 50 25 17 0 0 42 8 12
2011 AS 18 23 25 21 8 2 3 31 43 124
2011 AS-01 9 28 19 25 16 0 3 42 39 32
2011 AS-02 27 27 27 15 0 4 0 16 56 26
2011 AS-03 20 50 10 10 0 0 10 11 78 10
2011 AS-04 24 14 19 43 0 0 0 43 38 21
2011 AS-05 6 6 47 12 18 0 12 33 13 17
2011 AS-06 27 13 33 7 13 7 0 21 43 15
2008 AS 13 34 26 17 6 0 4 25 48 110
2008 AS-01 5 47 21 26 0 0 0 26 53 19
2008 AS-02 4 35 35 9 13 0 4 23 41 23
2008 AS-03 20 10 50 10 10 0 0 20 30 10
2008 AS-04 10 40 20 20 0 0 10 22 56 20
2008 AS-05 14 33 19 24 5 0 5 30 50 21
2008 AS-06 21 29 21 14 14 0 0 29 50 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 3 21 23 30 10 8 5 46 28 107
2017 AS-01 6 20 24 26 6 12 6 39 32 34
2017 AS-02 0 27 30 19 12 12 0 35 30 26
2017 AS-04 0 36 27 27 0 0 10 30 40 11
2017 AS-05 7 0 14 42 23 8 7 76 8 14
2014 AS 13 21 28 27 7 3 1 36 36 114
2014 AS-01 17 24 17 23 9 10 0 35 46 34
2014 AS-02 6 18 36 37 3 0 0 40 24 33
2014 AS-04 11 17 56 11 6 0 0 17 28 18
2014 AS-05 8 8 25 34 17 0 8 55 18 12
2011 AS 9 27 28 15 9 3 8 28 40 123
2011 AS-01 0 35 23 13 10 6 13 28 44 31
2011 AS-02 15 27 23 19 8 0 8 29 46 26
2011 AS-03 20 30 30 0 10 0 10 11 56 10
2011 AS-04 10 29 24 29 5 5 0 35 40 21
2011 AS-05 0 18 35 18 12 0 18 36 21 17
2011 AS-06 13 13 47 7 13 7 0 21 29 15
2008 AS 15 34 21 20 7 0 4 28 50 110
2008 AS-01 26 37 5 26 5 0 0 32 63 19
2008 AS-02 13 48 17 13 4 0 4 18 64 23
2008 AS-03 10 40 20 10 20 0 0 30 50 10
2008 AS-04 15 20 30 30 5 0 0 35 35 20
2008 AS-05 5 29 29 19 5 0 14 28 39 21
2008 AS-06 21 21 21 21 14 0 0 36 43 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 11 22 34 19 7 5 3 27 36 107
2017 AS-01 18 9 35 20 3 9 6 27 32 34
2017 AS-02 8 30 23 24 12 4 0 37 39 26
2017 AS-04 10 18 54 18 0 0 0 18 28 11
2017 AS-05 7 14 51 14 7 0 7 22 22 14
2014 AS 13 34 35 9 8 0 1 17 48 114
2014 AS-01 20 30 41 6 3 0 0 9 50 34
2014 AS-02 9 27 31 15 15 0 3 31 37 33
2014 AS-04 11 44 28 11 6 0 0 17 56 18
2014 AS-05 0 25 59 0 17 0 0 17 25 12
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 68 26 1 4 0 0 1 95 4 107
2017 AS-01 62 30 3 3 0 0 3 94 3 34
2017 AS-02 58 38 0 4 0 0 0 96 4 26
2017 AS-04 54 36 0 10 0 0 0 90 10 11
2017 AS-05 100 0 0 0 0 0 0 100 0 14
2014 AS 59 28 7 5 0 0 1 88 5 114
2014 AS-01 55 31 3 11 0 0 0 86 11 34
2014 AS-02 58 27 9 3 0 0 3 88 3 33
2014 AS-04 44 44 11 0 0 0 0 89 0 18
2014 AS-05 92 8 0 0 0 0 0 100 0 12
2011 AS 65 26 6 2 1 0 1 92 2 124
2011 AS-01 66 22 13 0 0 0 0 88 0 32
2011 AS-02 73 15 8 4 0 0 0 88 4 26
2011 AS-03 60 40 0 0 0 0 0 100 0 10
2011 AS-04 52 38 0 5 5 0 0 90 10 21
2011 AS-05 82 6 6 0 0 0 6 94 0 17
2011 AS-06 47 53 0 0 0 0 0 100 0 15
2008 AS 62 21 6 6 1 1 3 86 8 110
2008 AS-01 58 16 16 5 0 5 0 78 6 19
2008 AS-02 70 22 4 0 0 0 4 95 0 23
2008 AS-03 70 20 0 10 0 0 0 90 10 10
2008 AS-04 60 30 5 5 0 0 0 90 5 20
2008 AS-05 57 10 5 14 5 0 10 74 21 21
2008 AS-06 50 36 7 7 0 0 0 86 7 14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 35 11 3 1 8 9 82 4 107
2017 AS-01 38 33 3 0 3 12 12 92 4 34
2017 AS-02 20 50 19 8 0 4 0 72 8 26
2017 AS-04 27 28 18 9 0 9 9 67 11 11
2017 AS-05 44 29 21 0 0 7 0 78 0 14
2014 AS 29 33 11 9 7 5 6 69 18 114
2014 AS-01 17 34 14 3 11 9 11 64 18 34
2014 AS-02 21 42 9 19 6 3 0 65 26 33
2014 AS-04 39 22 17 6 6 0 11 69 13 18
2014 AS-05 50 25 8 0 0 8 8 90 0 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 52 36 6 4 1 0 0 89 5 107
2017 AS-01 56 30 12 0 3 0 0 86 3 34
2017 AS-02 46 39 8 8 0 0 0 85 8 26
2017 AS-04 27 45 9 19 0 0 0 72 19 11
2017 AS-05 72 28 0 0 0 0 0 100 0 14
2014 AS 46 29 12 7 5 1 0 76 12 114
2014 AS-01 40 31 11 9 6 3 0 73 15 34
2014 AS-02 39 37 12 9 3 0 0 76 12 33
2014 AS-04 50 22 11 6 11 0 0 72 17 18
2014 AS-05 67 25 8 0 0 0 0 92 0 12

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 48 10 2 1 1 1 87 3 107
2017 AS-01 38 44 9 3 3 0 3 85 6 34
2017 AS-02 38 42 11 4 0 4 0 84 5 26
2017 AS-04 18 55 27 0 0 0 0 73 0 11
2017 AS-05 51 42 7 0 0 0 0 93 0 14
2014 AS 29 39 17 8 5 0 2 69 13 113
2014 AS-01 36 37 16 6 3 0 3 75 9 34
2014 AS-02 18 40 15 15 9 0 3 60 25 33
2014 AS-04 22 39 33 6 0 0 0 61 6 18
2014 AS-05 50 50 0 0 0 0 0 100 0 12
2011 AS 37 38 11 9 2 2 1 77 12 123
2011 AS-01 39 32 16 10 0 3 0 73 10 31
2011 AS-02 31 50 8 4 4 0 4 84 8 26
2011 AS-03 40 40 10 0 0 10 0 89 0 10
2011 AS-04 38 33 5 14 10 0 0 71 24 21
2011 AS-05 41 29 18 12 0 0 0 71 12 17
2011 AS-06 33 47 13 7 0 0 0 80 7 15
2008 AS 32 35 15 14 3 1 1 69 17 110
2008 AS-01 32 32 11 26 0 0 0 63 26 19
2008 AS-02 30 35 17 13 0 4 0 68 14 23
2008 AS-03 40 40 0 10 10 0 0 80 20 10
2008 AS-04 20 50 15 10 5 0 0 70 15 20
2008 AS-05 38 29 29 5 0 0 0 67 5 21
2008 AS-06 36 29 7 21 7 0 0 64 29 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 37 16 6 2 7 0 75 8 107
2017 AS-01 29 27 18 12 3 12 0 63 16 34
2017 AS-02 31 38 23 0 4 4 0 72 4 26
2017 AS-04 18 55 9 9 0 9 0 80 10 11
2017 AS-05 51 42 0 0 0 8 0 100 0 14
2014 AS 24 35 19 10 5 4 3 63 16 113
2014 AS-01 29 22 23 17 3 6 0 54 21 34
2014 AS-02 6 52 18 9 6 3 6 64 16 33
2014 AS-04 28 33 22 0 11 6 0 65 12 18
2014 AS-05 50 34 0 0 0 8 8 100 0 12
2011 AS 31 31 14 15 3 6 1 66 19 124
2011 AS-01 28 25 16 9 3 19 0 65 15 32
2011 AS-02 23 54 8 8 4 0 4 80 12 26
2011 AS-03 50 30 10 0 0 10 0 89 0 10
2011 AS-04 33 19 10 29 10 0 0 52 38 21
2011 AS-05 35 29 18 18 0 0 0 65 18 17
2011 AS-06 33 13 27 20 0 7 0 50 21 15
2008 AS 27 35 12 12 7 5 2 67 21 110
2008 AS-01 21 32 11 21 16 0 0 53 37 19
2008 AS-02 26 35 17 13 0 4 4 67 14 23
2008 AS-03 30 50 0 0 10 10 0 89 11 10
2008 AS-04 20 45 5 15 5 10 0 72 22 20
2008 AS-05 38 29 19 10 0 5 0 70 10 21
2008 AS-06 29 29 7 7 21 7 0 62 31 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 15 25 21 6 1 22 10 59 9 107
2017 AS-01 18 32 9 3 3 23 12 77 9 34
2017 AS-02 20 19 38 4 0 19 0 48 5 26
2017 AS-04 0 46 18 9 0 27 0 63 12 11
2017 AS-05 28 15 14 7 0 16 21 67 11 14
2014 AS 12 20 27 13 12 14 1 38 30 113
2014 AS-01 14 16 17 14 9 30 0 43 33 34
2014 AS-02 3 12 42 16 21 6 0 16 40 33
2014 AS-04 22 17 33 17 6 6 0 41 24 18
2014 AS-05 17 41 8 0 8 17 8 78 11 12

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 38 6 2 1 0 0 92 3 107
2017 AS-01 68 30 0 0 3 0 0 97 3 34
2017 AS-02 35 50 11 4 0 0 0 85 4 26
2017 AS-04 36 55 9 0 0 0 0 91 0 11
2017 AS-05 65 28 8 0 0 0 0 92 0 14
2014 AS 44 39 13 3 1 0 0 83 4 113
2014 AS-01 53 30 17 0 0 0 0 83 0 34
2014 AS-02 28 49 14 6 3 0 0 77 9 32
2014 AS-04 61 28 11 0 0 0 0 89 0 18
2014 AS-05 41 42 8 8 0 0 0 83 8 12
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 46 41 7 2 2 0 2 89 4 107
2017 AS-01 50 32 6 0 6 0 6 88 6 34
2017 AS-02 43 49 8 0 0 0 0 92 0 26
2017 AS-04 36 46 18 0 0 0 0 82 0 11
2017 AS-05 56 37 7 0 0 0 0 93 0 14
2014 AS 36 38 14 10 3 0 0 74 12 114
2014 AS-01 35 43 9 9 6 0 0 77 14 34
2014 AS-02 27 43 24 6 0 0 0 70 6 33
2014 AS-04 56 17 11 11 6 0 0 72 17 18
2014 AS-05 41 50 0 8 0 0 0 92 8 12
2011 AS 40 44 9 6 1 1 0 84 7 123
2011 AS-01 53 41 6 0 0 0 0 94 0 32
2011 AS-02 27 46 15 12 0 0 0 73 12 26
2011 AS-03 40 50 0 0 0 10 0 100 0 10
2011 AS-04 35 45 5 10 5 0 0 80 15 20
2011 AS-05 47 35 18 0 0 0 0 82 0 17
2011 AS-06 33 47 7 13 0 0 0 80 13 15
2008 AS 37 31 15 11 5 0 1 69 17 110
2008 AS-01 53 26 16 5 0 0 0 79 5 19
2008 AS-02 43 26 13 9 9 0 0 70 17 23
2008 AS-03 60 20 0 20 0 0 0 80 20 10
2008 AS-04 30 40 15 10 5 0 0 70 15 20
2008 AS-05 33 33 19 0 10 0 5 70 10 21
2008 AS-06 14 29 14 36 7 0 0 43 43 14

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 52 39 6 1 2 0 0 91 3 107
2017 AS-01 62 26 6 0 6 0 0 88 6 34
2017 AS-02 47 42 8 4 0 0 0 89 4 26
2017 AS-04 36 46 18 0 0 0 0 82 0 11
2017 AS-05 63 37 0 0 0 0 0 100 0 14
2014 AS 38 46 10 3 2 2 0 85 4 114
2014 AS-01 37 40 9 6 3 6 0 82 9 34
2014 AS-02 34 51 9 3 3 0 0 85 6 33
2014 AS-04 50 33 17 0 0 0 0 83 0 18
2014 AS-05 33 67 0 0 0 0 0 100 0 12
2011 AS 49 35 11 2 2 1 1 85 4 123
2011 AS-01 59 34 3 0 0 0 3 97 0 32
2011 AS-02 31 46 19 4 0 0 0 77 4 26
2011 AS-03 50 10 30 0 0 10 0 67 0 10
2011 AS-04 50 25 10 5 10 0 0 75 15 20
2011 AS-05 65 24 12 0 0 0 0 88 0 17
2011 AS-06 40 53 0 7 0 0 0 93 7 15
2008 AS 42 31 14 7 5 2 0 74 12 110
2008 AS-01 63 16 16 0 5 0 0 79 5 19
2008 AS-02 35 39 9 13 4 0 0 74 17 23
2008 AS-03 80 10 0 10 0 0 0 90 10 10
2008 AS-04 35 40 10 10 0 5 0 79 11 20
2008 AS-05 38 29 14 5 10 5 0 70 15 21
2008 AS-06 21 43 21 7 7 0 0 64 14 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 50 36 6 6 2 0 1 86 8 107
2017 AS-01 53 24 12 3 6 0 3 79 9 34
2017 AS-02 55 34 4 8 0 0 0 89 8 26
2017 AS-04 36 36 18 10 0 0 0 72 10 11
2017 AS-05 56 44 0 0 0 0 0 100 0 14
2014 AS 39 40 8 8 3 1 1 81 11 114
2014 AS-01 37 37 3 11 6 3 3 79 18 34
2014 AS-02 37 45 6 9 3 0 0 82 12 33
2014 AS-04 39 39 11 6 6 0 0 78 11 18
2014 AS-05 41 50 8 0 0 0 0 92 0 12
2011 AS 43 34 11 10 1 2 0 79 11 123
2011 AS-01 56 34 9 0 0 0 0 91 0 32
2011 AS-02 35 31 19 15 0 0 0 65 15 26
2011 AS-03 40 40 20 0 0 0 0 80 0 10
2011 AS-04 40 35 5 10 5 5 0 79 16 20
2011 AS-05 47 35 12 6 0 0 0 82 6 17
2011 AS-06 33 33 0 33 0 0 0 67 33 15
2008 AS 39 35 11 9 5 0 0 75 15 110
2008 AS-01 47 32 16 5 0 0 0 79 5 19
2008 AS-02 39 35 17 0 9 0 0 74 9 23
2008 AS-03 70 10 0 20 0 0 0 80 20 10
2008 AS-04 35 40 10 10 5 0 0 75 15 20
2008 AS-05 38 38 5 5 14 0 0 76 19 21
2008 AS-06 21 43 7 29 0 0 0 64 29 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 80 18 2 0 0 0 0 98 0 106
2017 AS-01 82 18 0 0 0 0 0 100 0 34
2017 AS-02 77 19 4 0 0 0 0 96 0 26
2017 AS-04 73 27 0 0 0 0 0 100 0 11
2017 AS-05 75 25 0 0 0 0 0 100 0 13
2014 AS 80 15 3 1 0 0 1 96 1 113
2014 AS-01 78 20 0 3 0 0 0 97 3 34
2014 AS-02 76 9 12 0 0 0 3 88 0 33
2014 AS-04 78 22 0 0 0 0 0 100 0 18
2014 AS-05 100 0 0 0 0 0 0 100 0 12
2011 AS 82 14 1 2 0 0 1 97 2 122
2011 AS-01 88 13 0 0 0 0 0 100 0 32
2011 AS-02 81 12 0 4 0 0 4 96 4 26
2011 AS-03 90 10 0 0 0 0 0 100 0 10
2011 AS-04 80 15 0 5 0 0 0 95 5 20
2011 AS-05 94 0 6 0 0 0 0 94 0 16
2011 AS-06 53 40 0 7 0 0 0 93 7 15
2008 AS 82 13 3 3 0 0 0 95 3 110
2008 AS-01 89 5 5 0 0 0 0 95 0 19
2008 AS-02 91 9 0 0 0 0 0 100 0 23
2008 AS-03 90 0 0 10 0 0 0 90 10 10
2008 AS-04 75 15 5 5 0 0 0 90 5 20
2008 AS-05 71 24 5 0 0 0 0 95 0 21
2008 AS-06 79 14 0 7 0 0 0 93 7 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 58 29 3 1 0 6 4 96 1 106
2017 AS-01 59 29 3 0 0 6 3 97 0 34
2017 AS-02 62 23 0 0 0 12 4 100 0 26
2017 AS-04 40 30 10 0 0 10 11 88 0 10
2017 AS-05 72 28 0 0 0 0 0 100 0 14
2014 AS 58 23 4 6 6 2 1 83 12 114
2014 AS-01 53 24 0 9 11 3 0 79 21 34
2014 AS-02 58 21 15 3 0 0 3 81 3 33
2014 AS-04 50 28 0 6 17 0 0 78 22 18
2014 AS-05 83 9 0 8 0 0 0 92 8 12
2011 AS 55 30 6 2 1 2 3 90 3 122
2011 AS-01 58 29 6 3 0 3 0 90 3 31
2011 AS-02 44 40 4 0 0 0 12 95 0 25
2011 AS-03 60 30 10 0 0 0 0 90 0 10
2011 AS-04 38 43 5 5 5 5 0 85 10 21
2011 AS-05 82 12 6 0 0 0 0 94 0 17
2011 AS-06 53 27 7 0 0 7 7 92 0 15

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 71 20 6 1 1 0 0 92 2 107
2017 AS-01 74 20 3 0 3 0 0 94 3 34
2017 AS-02 81 11 4 4 0 0 0 92 4 26
2017 AS-04 64 27 9 0 0 0 0 91 0 11
2017 AS-05 79 21 0 0 0 0 0 100 0 14

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 67 23 8 1 0 0 0 91 1 107
2017 AS-01 68 23 9 0 0 0 0 91 0 34
2017 AS-02 77 19 4 0 0 0 0 96 0 26
2017 AS-04 64 27 9 0 0 0 0 91 0 11
2017 AS-05 70 30 0 0 0 0 0 100 0 14

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 60 29 8 2 1 0 0 89 3 107
2017 AS-01 62 29 6 0 3 0 0 91 3 34
2017 AS-02 66 27 4 4 0 0 0 92 4 26
2017 AS-04 54 37 9 0 0 0 0 91 0 11
2017 AS-05 70 23 7 0 0 0 0 93 0 14
2014 AS 50 34 6 7 3 0 1 84 10 114
2014 AS-01 46 37 9 0 6 0 3 85 6 34
2014 AS-02 46 39 6 9 0 0 0 85 9 33
2014 AS-04 50 28 0 17 6 0 0 78 22 18
2014 AS-05 58 34 8 0 0 0 0 92 0 12
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 30 5 0 0 0 20 94 0 20
2014 AS 26 31 26 4 4 7 4 63 8 27

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 28 40 18 6 1 8 0 74 7 107
2017 AS-01 29 44 14 0 3 9 0 81 3 34
2017 AS-02 31 38 15 4 0 12 0 78 4 26
2017 AS-04 0 64 27 0 0 9 0 70 0 11
2017 AS-05 24 56 7 7 0 7 0 85 7 14
2014 AS 14 37 23 18 3 5 0 54 22 114
2014 AS-01 14 29 25 23 0 9 0 47 25 34
2014 AS-02 9 49 18 18 0 6 0 62 19 33
2014 AS-04 11 33 33 6 11 6 0 47 18 18
2014 AS-05 33 25 33 8 0 0 0 59 8 12
2011 AS 14 32 24 10 9 11 0 52 21 124
2011 AS-01 9 41 22 6 3 19 0 62 12 32
2011 AS-02 15 31 12 12 12 19 0 57 29 26
2011 AS-03 30 10 30 20 0 10 0 44 22 10
2011 AS-04 14 24 29 14 10 10 0 42 26 21
2011 AS-05 12 41 29 6 12 0 0 53 18 17
2011 AS-06 13 33 40 0 13 0 0 47 13 15

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 27 42 21 5 1 6 0 72 6 107
2017 AS-01 27 38 21 0 3 12 0 73 3 34
2017 AS-02 31 34 23 8 0 4 0 68 8 26
2017 AS-04 9 73 18 0 0 0 0 82 0 11
2017 AS-05 31 49 7 7 0 7 0 85 7 14
2014 AS 13 32 25 16 9 4 0 47 26 114
2014 AS-01 11 24 27 20 6 11 0 40 29 34
2014 AS-02 9 31 33 12 12 3 0 41 25 33
2014 AS-04 17 33 17 22 11 0 0 50 33 18
2014 AS-05 33 50 17 0 0 0 0 83 0 12
2011 AS 14 30 27 14 12 3 0 45 27 124
2011 AS-01 13 38 34 6 3 6 0 53 10 32
2011 AS-02 4 31 23 23 15 4 0 36 40 26
2011 AS-03 20 30 20 10 20 0 0 50 30 10
2011 AS-04 14 29 29 19 10 0 0 43 29 21
2011 AS-05 18 29 24 18 6 6 0 50 25 17
2011 AS-06 27 13 33 7 20 0 0 40 27 15
2008 AS 20 38 20 10 9 2 1 60 20 110
2008 AS-01 16 32 21 16 5 5 5 53 24 19
2008 AS-02 22 39 13 17 4 4 0 64 23 23
2008 AS-03 30 40 20 10 0 0 0 70 10 10
2008 AS-04 25 30 25 5 15 0 0 55 20 20
2008 AS-05 10 48 29 0 14 0 0 57 14 21
2008 AS-06 29 36 14 7 14 0 0 64 21 14

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 21 37 22 6 1 10 2 66 8 107
2017 AS-01 24 24 24 3 3 17 6 62 8 34
2017 AS-02 20 45 19 8 0 8 0 71 8 26
2017 AS-04 9 55 36 0 0 0 0 64 0 11
2017 AS-05 23 35 21 7 0 15 0 67 8 14
2014 AS 6 34 28 14 8 10 0 45 25 114
2014 AS-01 9 26 25 11 6 23 0 45 22 34
2014 AS-02 3 33 24 19 12 9 0 39 34 33
2014 AS-04 6 33 33 17 6 6 0 41 24 18
2014 AS-05 17 50 25 8 0 0 0 66 8 12
2011 AS 9 35 20 20 8 8 0 47 31 124
2011 AS-01 9 38 31 13 0 9 0 52 14 32
2011 AS-02 4 31 15 23 12 15 0 41 41 26
2011 AS-03 20 20 0 50 0 10 0 44 56 10
2011 AS-04 10 33 24 10 19 5 0 45 30 21
2011 AS-05 18 35 29 6 12 0 0 53 18 17
2011 AS-06 0 47 7 40 7 0 0 47 47 15
2008 AS 9 35 26 22 5 4 0 45 27 110
2008 AS-01 5 37 26 26 0 5 0 44 28 19
2008 AS-02 13 39 17 22 4 4 0 55 27 23
2008 AS-03 20 40 20 10 0 10 0 67 11 10
2008 AS-04 5 35 35 20 0 5 0 42 21 20
2008 AS-05 5 29 33 24 10 0 0 33 33 21
2008 AS-06 14 36 7 29 14 0 0 50 43 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 26 38 25 4 2 6 0 68 6 107
2017 AS-01 27 21 30 3 3 17 0 57 7 34
2017 AS-02 24 46 19 11 0 0 0 70 11 26
2017 AS-04 9 46 45 0 0 0 0 55 0 11
2017 AS-05 37 56 0 0 7 0 0 93 7 14
2014 AS 16 32 23 14 9 7 0 51 24 114
2014 AS-01 11 30 16 14 9 20 0 52 29 34
2014 AS-02 12 37 27 15 9 0 0 49 24 33
2014 AS-04 17 22 33 6 17 6 0 41 24 18
2014 AS-05 41 25 25 8 0 0 0 66 8 12
2011 AS 13 30 18 20 8 11 0 48 32 124
2011 AS-01 19 25 38 16 0 3 0 45 16 32
2011 AS-02 4 38 8 19 12 19 0 52 38 26
2011 AS-03 20 20 10 30 10 10 0 44 44 10
2011 AS-04 0 38 24 10 14 14 0 44 28 21
2011 AS-05 18 29 6 24 12 12 0 53 40 17
2011 AS-06 27 27 0 33 7 7 0 57 43 15
2008 AS 16 32 22 15 7 7 0 52 25 110
2008 AS-01 5 26 26 16 11 16 0 38 31 19
2008 AS-02 17 30 22 22 4 4 0 50 27 23
2008 AS-03 20 60 10 0 0 10 0 89 0 10
2008 AS-04 25 20 15 20 10 10 0 50 33 20
2008 AS-05 14 38 29 10 5 5 0 55 15 21
2008 AS-06 21 36 14 14 14 0 0 57 29 14

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 47 22 8 2 3 0 68 10 106
2017 AS-01 24 27 27 9 3 9 0 57 13 33
2017 AS-02 16 58 19 8 0 0 0 73 8 26
2017 AS-04 9 45 27 19 0 0 0 54 19 11
2017 AS-05 21 58 14 0 7 0 0 79 7 14
2014 AS 9 42 23 12 10 3 0 53 23 114
2014 AS-01 9 26 22 24 11 9 0 38 39 34
2014 AS-02 9 42 25 6 15 3 0 52 22 33
2014 AS-04 11 44 28 11 6 0 0 56 17 18
2014 AS-05 17 58 25 0 0 0 0 75 0 12
2011 AS 13 30 25 20 9 2 0 44 30 123
2011 AS-01 16 38 28 13 3 3 0 55 16 32
2011 AS-02 8 32 24 24 8 4 0 42 33 25
2011 AS-03 10 20 30 40 0 0 0 30 40 10
2011 AS-04 10 33 29 10 14 5 0 45 25 21
2011 AS-05 18 18 41 12 12 0 0 35 24 17
2011 AS-06 20 27 0 40 13 0 0 47 53 15
2008 AS 15 35 19 17 12 1 0 51 29 110
2008 AS-01 21 16 32 21 11 0 0 37 32 19
2008 AS-02 13 43 13 17 13 0 0 57 30 23
2008 AS-03 30 40 30 0 0 0 0 70 0 10
2008 AS-04 10 45 10 15 15 5 0 58 32 20
2008 AS-05 10 38 24 14 14 0 0 48 29 21
2008 AS-06 21 29 7 29 14 0 0 50 43 14
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 52 11 3 0 2 0 86 3 107
2017 AS-01 38 38 15 3 0 6 0 81 3 34
2017 AS-02 27 54 15 4 0 0 0 81 4 26
2017 AS-04 9 73 18 0 0 0 0 82 0 11
2017 AS-05 35 65 0 0 0 0 0 100 0 14
2014 AS 25 45 22 6 1 1 0 71 7 114
2014 AS-01 29 38 22 6 3 3 0 69 9 34
2014 AS-02 24 52 21 3 0 0 0 76 3 33
2014 AS-04 17 67 11 6 0 0 0 83 6 18
2014 AS-05 33 25 34 8 0 0 0 58 8 12
2011 AS 25 40 19 10 6 1 0 65 15 124
2011 AS-01 38 44 16 3 0 0 0 81 3 32
2011 AS-02 4 62 19 8 8 0 0 65 15 26
2011 AS-03 40 10 20 20 0 10 0 56 22 10
2011 AS-04 24 29 33 5 10 0 0 52 14 21
2011 AS-05 29 29 18 12 12 0 0 59 24 17
2011 AS-06 27 33 13 20 7 0 0 60 27 15

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 48 11 1 0 7 0 87 1 107
2017 AS-01 38 36 14 0 0 12 0 84 0 34
2017 AS-02 39 34 19 0 0 8 0 79 0 26
2017 AS-04 19 81 0 0 0 0 0 100 0 11
2017 AS-05 37 49 14 0 0 0 0 86 0 14
2014 AS 27 42 18 2 1 9 2 77 3 113
2014 AS-01 21 41 13 0 0 25 0 83 0 33
2014 AS-02 31 30 24 0 3 6 6 69 3 33
2014 AS-04 39 50 0 11 0 0 0 89 11 18
2014 AS-05 33 33 34 0 0 0 0 66 0 12
2011 AS 27 38 19 6 2 8 1 72 8 124
2011 AS-01 38 28 25 3 0 6 0 70 3 32
2011 AS-02 8 46 23 8 0 12 4 64 9 26
2011 AS-03 40 10 40 10 0 0 0 50 10 10
2011 AS-04 29 48 10 0 10 5 0 80 10 21
2011 AS-05 24 41 12 6 0 18 0 79 7 17
2011 AS-06 33 47 7 7 0 7 0 86 7 15

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 38 40 8 6 1 8 0 84 7 107
2017 AS-01 36 35 17 3 0 9 0 78 3 34
2017 AS-02 38 42 4 4 4 8 0 88 8 26
2017 AS-04 27 36 9 9 0 19 0 78 11 11
2017 AS-05 58 28 0 7 0 7 0 93 7 14
2014 AS 29 41 14 6 5 3 2 74 11 113
2014 AS-01 24 36 19 6 10 3 3 63 17 33
2014 AS-02 25 51 9 6 3 3 3 81 10 33
2014 AS-04 39 39 6 6 6 6 0 82 12 18
2014 AS-05 59 33 8 0 0 0 0 92 0 12
2011 AS 27 38 14 6 2 12 1 75 9 123
2011 AS-01 25 41 19 3 0 13 0 75 4 32
2011 AS-02 16 48 16 4 4 12 0 73 9 25
2011 AS-03 50 30 10 0 0 10 0 89 0 10
2011 AS-04 19 33 10 14 10 10 5 61 28 21
2011 AS-05 53 24 12 6 0 6 0 81 6 17
2011 AS-06 20 40 13 7 0 20 0 75 8 15
2008 AS 34 38 10 13 4 2 0 73 17 109
2008 AS-01 26 47 16 5 0 5 0 78 6 19
2008 AS-02 22 39 13 22 0 4 0 64 23 23
2008 AS-03 50 50 0 0 0 0 0 100 0 10
2008 AS-04 42 21 16 11 11 0 0 63 21 19
2008 AS-05 29 48 10 14 0 0 0 76 14 21
2008 AS-06 36 29 0 21 14 0 0 64 36 14

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 24 37 20 5 1 11 3 71 7 107
2017 AS-01 21 41 12 3 3 14 6 78 7 34
2017 AS-02 27 34 31 4 0 4 0 64 5 26
2017 AS-04 18 36 27 9 0 10 0 60 10 11
2017 AS-05 37 29 14 14 0 7 0 70 15 14
2014 AS 25 28 25 7 4 8 2 59 13 113
2014 AS-01 9 27 21 10 9 25 0 47 25 33
2014 AS-02 24 37 27 9 0 0 3 63 9 33
2014 AS-04 44 17 17 6 11 6 0 65 18 18
2014 AS-05 50 25 25 0 0 0 0 75 0 12
2011 AS 10 30 21 12 3 19 4 53 20 124
2011 AS-01 9 22 16 6 0 41 6 59 12 32
2011 AS-02 4 27 19 19 0 23 8 44 28 26
2011 AS-03 30 10 30 10 0 10 10 50 13 10
2011 AS-04 0 57 19 5 14 5 0 60 20 21
2011 AS-05 24 18 29 18 6 6 0 44 25 17
2011 AS-06 13 33 27 20 0 7 0 50 21 15

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 24 16 24 9 7 14 5 50 21 107
2017 AS-01 36 6 23 6 3 23 3 57 12 34
2017 AS-02 23 20 30 11 4 8 4 49 17 26
2017 AS-04 0 54 18 9 10 0 9 59 21 11
2017 AS-05 49 9 14 7 14 7 0 63 22 14
2014 AS 7 13 28 18 17 12 5 24 42 113
2014 AS-01 9 6 24 22 18 19 3 19 51 33
2014 AS-02 0 18 33 12 15 16 6 23 35 33
2014 AS-04 11 6 44 11 22 0 6 18 35 18
2014 AS-05 25 25 25 8 0 8 8 60 10 12
2011 AS 12 22 23 15 7 18 3 43 29 124
2011 AS-01 9 19 31 9 0 25 6 41 14 32
2011 AS-02 8 35 19 12 8 19 0 52 24 26
2011 AS-03 30 30 10 10 0 10 10 75 13 10
2011 AS-04 10 10 24 29 14 14 0 22 50 21
2011 AS-05 18 24 29 12 0 12 6 50 14 17
2011 AS-06 13 13 13 20 20 20 0 33 50 15

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 39 5 3 0 1 0 93 3 107
2017 AS-01 62 30 3 3 0 3 0 94 3 34
2017 AS-02 43 45 8 4 0 0 0 89 4 26
2017 AS-04 28 63 9 0 0 0 0 91 0 11
2017 AS-05 79 14 7 0 0 0 0 93 0 14
2014 AS 47 38 6 4 3 0 1 86 8 114
2014 AS-01 52 31 3 9 6 0 0 83 14 34
2014 AS-02 46 39 6 3 3 0 3 88 6 33
2014 AS-04 44 44 6 6 0 0 0 89 6 18
2014 AS-05 50 42 8 0 0 0 0 92 0 12

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 79 18 2 1 0 0 1 97 1 107
2017 AS-01 77 20 3 0 0 0 0 97 0 34
2017 AS-02 85 15 0 0 0 0 0 100 0 26
2017 AS-04 64 36 0 0 0 0 0 100 0 11
2017 AS-05 79 14 0 7 0 0 0 93 7 14
2014 AS 66 27 3 1 1 1 1 95 2 114
2014 AS-01 73 18 3 3 0 3 0 94 3 34
2014 AS-02 61 27 6 0 3 0 3 91 3 33
2014 AS-04 67 33 0 0 0 0 0 100 0 18
2014 AS-05 67 33 0 0 0 0 0 100 0 12
2011 AS 60 27 6 4 0 2 2 90 4 124
2011 AS-01 56 28 9 6 0 0 0 84 6 32
2011 AS-02 69 23 0 0 0 4 4 100 0 26
2011 AS-03 50 40 0 10 0 0 0 90 10 10
2011 AS-04 57 24 14 0 0 0 5 85 0 21
2011 AS-05 76 18 6 0 0 0 0 94 0 17
2011 AS-06 47 33 0 13 0 7 0 86 14 15
2008 AS 66 25 4 3 1 1 1 93 4 110
2008 AS-01 63 32 5 0 0 0 0 95 0 19
2008 AS-02 74 26 0 0 0 0 0 100 0 23
2008 AS-03 80 20 0 0 0 0 0 100 0 10
2008 AS-04 75 15 0 0 0 5 5 100 0 20
2008 AS-05 57 24 5 10 5 0 0 81 14 21
2008 AS-06 57 29 7 7 0 0 0 86 7 14

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 43 18 2 0 1 0 80 2 107
2017 AS-01 47 39 12 3 0 0 0 86 3 34
2017 AS-02 39 34 23 4 0 0 0 73 4 26
2017 AS-04 18 55 27 0 0 0 0 73 0 11
2017 AS-05 49 44 7 0 0 0 0 93 0 14
2014 AS 25 35 24 8 5 3 0 61 13 113
2014 AS-01 32 22 28 9 6 3 0 56 15 33
2014 AS-02 21 42 25 6 3 3 0 65 9 33
2014 AS-04 11 44 11 11 17 6 0 59 29 18
2014 AS-05 41 34 25 0 0 0 0 75 0 12
2011 AS 27 42 17 9 4 2 0 70 13 124
2011 AS-01 34 28 25 9 0 3 0 65 10 32
2011 AS-02 27 42 12 12 8 0 0 69 19 26
2011 AS-03 20 70 10 0 0 0 0 90 0 10
2011 AS-04 19 48 10 14 10 0 0 67 24 21
2011 AS-05 29 47 18 6 0 0 0 76 6 17
2011 AS-06 20 40 20 7 7 7 0 64 14 15
2008 AS 23 35 21 13 7 1 0 58 20 109
2008 AS-01 22 44 22 6 6 0 0 67 11 18
2008 AS-02 26 26 22 26 0 0 0 52 26 23
2008 AS-03 30 50 10 0 0 10 0 89 0 10
2008 AS-04 25 35 20 10 10 0 0 60 20 20
2008 AS-05 14 38 29 14 5 0 0 52 19 21
2008 AS-06 21 29 14 14 21 0 0 50 36 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 35 15 17 8 4 3 57 27 107
2017 AS-01 27 27 9 24 12 0 3 55 36 34
2017 AS-02 23 43 19 4 8 0 4 68 12 26
2017 AS-04 9 37 18 27 9 0 0 46 36 11
2017 AS-05 14 37 7 14 14 15 0 59 33 14
2014 AS 13 25 27 10 19 3 2 40 31 114
2014 AS-01 14 21 22 9 26 6 3 39 38 34
2014 AS-02 9 24 39 3 19 3 3 35 24 33
2014 AS-04 17 39 11 17 17 0 0 56 33 18
2014 AS-05 33 8 42 8 8 0 0 41 17 12
2011 AS 15 24 20 22 15 2 2 40 38 123
2011 AS-01 13 31 19 19 13 3 3 47 33 32
2011 AS-02 8 16 28 28 8 4 8 27 41 25
2011 AS-03 0 40 10 30 20 0 0 40 50 10
2011 AS-04 14 19 24 14 24 5 0 35 40 21
2011 AS-05 35 12 35 6 12 0 0 47 18 17
2011 AS-06 20 33 0 33 13 0 0 53 47 15
2008 AS 13 26 18 27 16 1 0 39 43 109
2008 AS-01 11 11 26 32 21 0 0 21 53 19
2008 AS-02 9 32 9 32 14 5 0 43 48 22
2008 AS-03 30 30 20 20 0 0 0 60 20 10
2008 AS-04 5 20 25 30 20 0 0 25 50 20
2008 AS-05 14 24 24 29 10 0 0 38 38 21
2008 AS-06 21 43 7 7 21 0 0 64 29 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 25 51 17 1 1 5 1 80 2 107
2017 AS-01 21 50 17 0 3 6 3 78 3 34
2017 AS-02 39 45 11 4 0 0 0 85 4 26
2017 AS-04 9 46 36 0 0 9 0 60 0 11
2017 AS-05 30 63 0 0 0 7 0 100 0 14

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 47 8 0 0 3 0 91 0 107
2017 AS-01 44 47 9 0 0 0 0 91 0 34
2017 AS-02 43 46 8 0 0 4 0 92 0 26
2017 AS-04 18 73 9 0 0 0 0 91 0 11
2017 AS-05 72 28 0 0 0 0 0 100 0 14
2014 AS 29 41 22 2 2 4 0 73 4 114
2014 AS-01 26 40 20 3 0 11 0 75 3 34
2014 AS-02 28 51 15 3 3 0 0 79 6 33
2014 AS-04 39 33 22 0 0 6 0 76 0 18
2014 AS-05 33 33 34 0 0 0 0 66 0 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 45 10 0 0 3 0 89 0 107
2017 AS-01 50 38 12 0 0 0 0 88 0 34
2017 AS-02 51 38 4 0 0 8 0 96 0 26
2017 AS-04 9 82 9 0 0 0 0 91 0 11
2017 AS-05 44 49 7 0 0 0 0 93 0 14
2014 AS 28 48 19 2 1 3 0 78 3 114
2014 AS-01 26 49 16 0 0 10 0 83 0 34
2014 AS-02 25 54 15 6 0 0 0 79 6 33
2014 AS-04 33 39 28 0 0 0 0 72 0 18
2014 AS-05 41 42 17 0 0 0 0 83 0 12
2011 AS 32 33 18 6 4 6 0 70 11 124
2011 AS-01 31 34 25 3 0 6 0 70 3 32
2011 AS-02 27 38 8 4 8 15 0 77 14 26
2011 AS-03 40 10 30 10 0 10 0 56 11 10
2011 AS-04 29 38 19 10 5 0 0 67 14 21
2011 AS-05 47 29 6 12 0 6 0 81 13 17
2011 AS-06 33 27 20 7 13 0 0 60 20 15

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 55 39 6 0 1 0 0 94 1 107
2017 AS-01 56 32 9 0 3 0 0 88 3 34
2017 AS-02 58 38 4 0 0 0 0 96 0 26
2017 AS-04 18 82 0 0 0 0 0 100 0 11
2017 AS-05 65 35 0 0 0 0 0 100 0 14
2014 AS 38 45 15 2 0 0 0 83 2 113
2014 AS-01 37 39 24 0 0 0 0 76 0 34
2014 AS-02 39 49 9 3 0 0 0 88 3 33
2014 AS-04 41 41 18 0 0 0 0 82 0 17
2014 AS-05 58 34 0 8 0 0 0 92 8 12
2011 AS 33 44 14 4 4 2 0 78 8 124
2011 AS-01 31 53 16 0 0 0 0 84 0 32
2011 AS-02 23 58 4 0 8 8 0 88 8 26
2011 AS-03 60 10 20 10 0 0 0 70 10 10
2011 AS-04 24 48 19 0 10 0 0 71 10 21
2011 AS-05 41 41 18 0 0 0 0 82 0 17
2011 AS-06 40 27 13 13 7 0 0 67 20 15
2008 AS 36 41 15 4 4 1 0 78 7 110
2008 AS-01 26 53 16 0 5 0 0 79 5 19
2008 AS-02 39 30 13 13 0 4 0 73 14 23
2008 AS-03 50 30 10 10 0 0 0 80 10 10
2008 AS-04 35 50 15 0 0 0 0 85 0 20
2008 AS-05 29 48 19 0 5 0 0 76 5 21
2008 AS-06 43 36 14 0 7 0 0 79 7 14

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 50 39 7 2 1 1 0 90 3 107
2017 AS-01 53 38 6 0 3 0 0 91 3 34
2017 AS-02 55 34 8 4 0 0 0 89 4 26
2017 AS-04 27 73 0 0 0 0 0 100 0 11
2017 AS-05 58 28 14 0 0 0 0 86 0 14
2014 AS 26 37 21 10 6 1 0 63 16 114
2014 AS-01 29 26 20 17 9 0 0 55 26 34
2014 AS-02 21 46 21 6 6 0 0 67 12 33
2014 AS-04 22 39 28 6 6 0 0 61 11 18
2014 AS-05 33 50 8 8 0 0 0 83 8 12
2011 AS 25 38 17 9 10 2 0 64 19 124
2011 AS-01 31 41 22 6 0 0 0 72 6 32
2011 AS-02 19 35 19 8 15 4 0 56 24 26
2011 AS-03 50 20 20 0 10 0 0 70 10 10
2011 AS-04 24 48 5 5 14 5 0 75 20 21
2011 AS-05 24 41 12 18 6 0 0 65 24 17
2011 AS-06 13 33 27 13 13 0 0 47 27 15

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 50 39 8 2 1 0 0 89 3 107
2017 AS-01 53 32 12 0 3 0 0 86 3 34
2017 AS-02 51 42 4 4 0 0 0 92 4 26
2017 AS-04 27 73 0 0 0 0 0 100 0 11
2017 AS-05 58 28 14 0 0 0 0 86 0 14
2014 AS 25 45 15 7 7 1 0 71 14 114
2014 AS-01 26 43 6 11 11 3 0 71 24 34
2014 AS-02 18 52 21 3 6 0 0 70 9 33
2014 AS-04 22 44 22 6 6 0 0 67 11 18
2014 AS-05 41 50 0 8 0 0 0 92 8 12
2011 AS 29 39 16 7 7 2 0 69 15 124
2011 AS-01 38 44 16 3 0 0 0 81 3 32
2011 AS-02 15 46 12 12 12 4 0 64 24 26
2011 AS-03 50 0 30 10 10 0 0 50 20 10
2011 AS-04 19 62 5 0 10 5 0 85 10 21
2011 AS-05 35 41 12 6 6 0 0 76 12 17
2011 AS-06 33 7 33 20 7 0 0 40 27 15
2008 AS 27 42 15 10 6 0 0 69 16 110
2008 AS-01 21 47 16 11 5 0 0 68 16 19
2008 AS-02 30 35 13 17 4 0 0 65 22 23
2008 AS-03 50 40 0 10 0 0 0 90 10 10
2008 AS-04 30 40 15 5 10 0 0 70 15 20
2008 AS-05 10 62 19 5 5 0 0 71 10 21
2008 AS-06 43 21 7 14 14 0 0 64 29 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 27 10 3 0 3 0 87 3 107
2017 AS-01 59 24 14 0 0 3 0 85 0 34
2017 AS-02 62 23 8 4 0 4 0 88 4 26
2017 AS-04 63 28 9 0 0 0 0 91 0 11
2017 AS-05 49 51 0 0 0 0 0 100 0 14
2014 AS 39 30 12 7 9 3 0 71 16 114
2014 AS-01 34 26 11 6 14 9 0 66 22 34
2014 AS-02 30 46 9 6 6 3 0 78 12 33
2014 AS-04 50 17 22 11 0 0 0 67 11 18
2014 AS-05 67 17 8 8 0 0 0 83 8 12
2011 AS 32 37 10 7 8 5 0 73 16 124
2011 AS-01 41 38 16 6 0 0 0 78 6 32
2011 AS-02 23 42 8 15 12 0 0 65 27 26
2011 AS-03 50 40 10 0 0 0 0 90 0 10
2011 AS-04 29 38 10 0 10 14 0 78 11 21
2011 AS-05 29 35 12 6 12 6 0 69 19 17
2011 AS-06 33 27 7 13 13 7 0 64 29 15
2008 AS 28 38 15 6 10 2 0 68 17 110
2008 AS-01 32 47 5 5 11 0 0 79 16 19
2008 AS-02 26 30 17 4 13 9 0 62 19 23
2008 AS-03 60 20 10 0 10 0 0 80 10 10
2008 AS-04 20 35 30 5 10 0 0 55 15 20
2008 AS-05 14 62 14 10 0 0 0 76 10 21
2008 AS-06 43 21 7 7 21 0 0 64 29 14
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 AS 18 46 36 107
2017 AS-01 17 44 38 34
2017 AS-02 11 46 42 26
2017 AS-04 18 64 18 11
2017 AS-05 7 56 37 14
2014 AS 32 38 31 114
2014 AS-01 40 38 21 34
2014 AS-02 34 39 27 33
2014 AS-04 11 39 50 18
2014 AS-05 25 17 59 12
2011 AS 28 48 23 124
2011 AS-01 22 63 16 32
2011 AS-02 27 46 27 26
2011 AS-03 40 40 20 10
2011 AS-04 38 38 24 21
2011 AS-05 29 47 24 17
2011 AS-06 20 47 33 15

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 AS 20 45 15 0 20 0 20
2014 AS 26 27 33 0 9999 14 36
2014 AS-01 0 50 43 0 9999 7 14
2014 AS-02 39 26 9 0 9999 26 11
2011 AS 14 23 46 6 9999 11 35
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 8 92 106
2014 AS 13 87 114
2014 AS-01 16 84 34
2014 AS-02 15 85 33

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 22 17 18 1 1 27 15 67 3 107
2017 AS-01 27 12 12 0 3 30 17 73 5 34
2017 AS-02 23 27 19 4 0 12 15 69 5 26
2017 AS-04 10 27 36 0 0 18 9 51 0 11
2017 AS-05 21 7 21 0 0 44 7 57 0 14
2014 AS 12 13 18 8 3 36 10 46 21 114
2014 AS-01 11 11 7 6 3 50 11 60 22 34
2014 AS-02 6 18 27 10 3 24 12 37 21 33
2014 AS-04 17 6 28 6 6 33 6 36 18 18
2014 AS-05 25 17 8 0 0 33 17 84 0 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 32 15 1 0 15 5 81 1 107
2017 AS-01 32 27 6 0 0 27 9 91 0 34
2017 AS-02 39 31 19 4 0 4 4 75 4 26
2017 AS-04 28 27 27 0 0 9 9 67 0 11
2017 AS-05 51 35 7 0 0 7 0 93 0 14
2014 AS 17 35 18 10 2 16 3 64 14 114
2014 AS-01 17 32 14 9 3 20 6 66 15 34
2014 AS-02 12 37 24 12 0 12 3 58 14 33
2014 AS-04 17 33 22 0 6 22 0 64 7 18
2014 AS-05 33 50 17 0 0 0 0 83 0 12
2011 AS 23 41 19 3 2 12 0 72 6 124
2011 AS-01 28 34 19 3 3 13 0 71 7 32
2011 AS-02 23 42 19 4 4 8 0 71 8 26
2011 AS-03 20 30 20 10 0 20 0 63 13 10
2011 AS-04 14 48 14 5 0 19 0 76 6 21
2011 AS-05 29 47 18 0 0 6 0 81 0 17
2011 AS-06 20 40 20 0 7 13 0 69 8 15
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 46 7 5 1 3 2 86 6 107
2017 AS-01 32 44 6 6 0 6 6 87 7 34
2017 AS-02 47 42 8 0 4 0 0 89 4 26
2017 AS-04 18 55 9 9 0 9 0 80 10 11
2017 AS-05 44 49 0 7 0 0 0 93 7 14
2014 AS 25 49 16 6 1 1 1 76 7 114
2014 AS-01 20 37 31 9 0 3 0 59 9 34
2014 AS-02 22 54 18 0 3 0 3 78 3 33
2014 AS-04 28 56 6 11 0 0 0 83 11 18
2014 AS-05 50 41 0 9 0 0 0 91 9 12
2011 AS 26 56 13 3 1 1 0 83 4 124
2011 AS-01 13 59 19 3 3 3 0 74 6 32
2011 AS-02 35 54 12 0 0 0 0 88 0 26
2011 AS-03 20 60 10 10 0 0 0 80 10 10
2011 AS-04 29 48 14 10 0 0 0 76 10 21
2011 AS-05 53 41 6 0 0 0 0 94 0 17
2011 AS-06 13 73 13 0 0 0 0 87 0 15
2008 AS 33 40 15 7 2 3 1 75 9 110
2008 AS-01 16 53 21 0 0 5 5 76 0 19
2008 AS-02 39 52 4 0 0 4 0 95 0 23
2008 AS-03 30 60 0 10 0 0 0 90 10 10
2008 AS-04 30 25 20 15 10 0 0 55 25 20
2008 AS-05 48 24 24 0 0 5 0 75 0 21
2008 AS-06 21 43 14 21 0 0 0 64 21 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 13 21 18 4 1 29 15 60 9 106
2017 AS-01 21 15 20 0 0 30 14 64 0 34
2017 AS-02 12 36 24 4 4 17 4 60 10 25
2017 AS-04 0 27 9 10 0 36 18 59 22 11
2017 AS-05 16 7 7 14 0 29 28 52 32 14
2014 AS 7 16 25 4 1 31 16 44 10 114
2014 AS-01 11 11 20 6 0 39 13 47 12 34
2014 AS-02 3 9 43 6 3 18 18 19 14 33
2014 AS-04 0 33 17 0 0 28 22 67 0 18
2014 AS-05 17 17 8 8 0 42 8 67 17 12
2011 AS 8 19 23 6 2 31 11 47 14 124
2011 AS-01 6 19 34 3 0 22 16 40 5 32
2011 AS-02 8 12 27 12 4 23 15 31 25 26
2011 AS-03 0 40 20 0 0 30 10 67 0 10
2011 AS-04 5 14 19 10 0 48 5 40 20 21
2011 AS-05 24 12 18 0 6 29 12 60 10 17
2011 AS-06 7 40 0 13 0 40 0 78 22 15

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 35 6 0 0 5 2 94 0 107
2017 AS-01 56 26 0 0 0 12 6 100 0 34
2017 AS-02 55 30 15 0 0 0 0 85 0 26
2017 AS-04 36 55 0 0 0 9 0 100 0 11
2017 AS-05 72 28 0 0 0 0 0 100 0 14
2014 AS 37 37 7 3 1 13 2 88 4 114
2014 AS-01 39 31 3 0 3 21 3 92 4 34
2014 AS-02 34 36 12 6 0 9 3 80 7 33
2014 AS-04 33 33 11 6 0 17 0 80 7 18
2014 AS-05 58 33 0 0 0 9 0 100 0 12
2011 AS 44 41 6 2 2 6 0 90 3 124
2011 AS-01 44 44 3 0 3 6 0 93 3 32
2011 AS-02 42 50 4 0 4 0 0 92 4 26
2011 AS-03 20 70 10 0 0 0 0 90 0 10
2011 AS-04 38 33 5 10 0 14 0 83 11 21
2011 AS-05 71 24 6 0 0 0 0 94 0 17
2011 AS-06 33 33 20 0 0 13 0 77 0 15
2008 AS 36 35 16 2 2 8 1 78 4 110
2008 AS-01 26 42 16 0 0 11 5 81 0 19
2008 AS-02 43 39 9 4 4 0 0 83 9 23
2008 AS-03 60 40 0 0 0 0 0 100 0 10
2008 AS-04 30 30 10 0 5 25 0 80 7 20
2008 AS-05 38 33 24 0 0 5 0 75 0 21
2008 AS-06 29 29 36 0 0 7 0 62 0 14

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 31 7 0 0 11 4 91 0 106
2017 AS-01 47 29 3 0 0 15 6 96 0 34
2017 AS-02 51 27 15 0 0 4 4 84 0 26
2017 AS-04 31 30 10 0 0 30 0 86 0 10
2017 AS-05 79 14 0 0 0 7 0 100 0 14
2014 AS 26 36 20 3 0 13 3 73 3 114
2014 AS-01 29 36 11 0 0 21 3 85 0 34
2014 AS-02 25 30 33 3 0 3 6 61 3 33
2014 AS-04 22 33 33 0 0 11 0 63 0 18
2014 AS-05 41 41 0 0 0 17 0 100 0 12
2011 AS 31 39 13 1 2 14 1 81 4 124
2011 AS-01 28 38 9 0 0 22 3 88 0 32
2011 AS-02 35 54 0 0 4 8 0 96 4 26
2011 AS-03 30 30 30 0 0 10 0 67 0 10
2011 AS-04 24 38 14 5 5 14 0 72 11 21
2011 AS-05 41 29 24 0 0 6 0 75 0 17
2011 AS-06 33 27 20 0 7 13 0 69 8 15
2008 AS 35 37 13 6 2 5 1 78 9 110
2008 AS-01 16 53 21 0 5 0 5 72 6 19
2008 AS-02 26 39 17 9 0 9 0 71 10 23
2008 AS-03 60 40 0 0 0 0 0 100 0 10
2008 AS-04 50 30 0 10 0 10 0 89 11 20
2008 AS-05 38 38 14 5 0 5 0 80 5 21
2008 AS-06 36 21 14 14 7 7 0 62 23 14
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS-04 0 100 11
2017 AS-05 0 100 14
2014 AS 4 96 114
2014 AS-02 0 100 33
2014 AS-04 0 100 18
2014 AS-05 0 100 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 21 15 16 0 0 35 14 69 0 107
2017 AS-01 27 18 9 0 0 35 12 84 0 34
2017 AS-02 20 23 23 0 0 23 11 65 0 26
2017 AS-04 10 18 27 0 0 45 0 51 0 11
2017 AS-05 28 7 7 0 0 44 14 83 0 14
2014 AS 12 11 19 2 2 47 8 50 8 114
2014 AS-01 14 9 14 0 0 57 6 62 0 34
2014 AS-02 7 9 30 6 0 39 9 31 11 33
2014 AS-04 17 6 28 0 0 44 6 44 0 18
2014 AS-05 17 8 0 0 0 59 17 100 0 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 30 13 2 0 18 6 81 2 107
2017 AS-01 32 32 3 0 0 24 9 96 0 34
2017 AS-02 31 27 19 8 0 8 8 69 9 26
2017 AS-04 19 36 18 0 0 27 0 75 0 11
2017 AS-05 51 35 7 0 0 7 0 93 0 14
2014 AS 19 24 25 2 1 26 3 61 4 114
2014 AS-01 23 20 14 0 0 40 3 75 0 34
2014 AS-02 10 30 33 3 0 18 6 53 4 33
2014 AS-04 22 17 28 0 0 33 0 58 0 18
2014 AS-05 33 25 34 0 0 8 0 63 0 12
2011 AS 30 33 20 4 0 12 0 72 5 123
2011 AS-01 34 34 16 0 0 16 0 81 0 32
2011 AS-02 28 36 20 0 0 16 0 76 0 25
2011 AS-03 30 30 30 0 0 10 0 67 0 10
2011 AS-04 29 24 24 14 0 10 0 58 16 21
2011 AS-05 35 41 24 0 0 0 0 76 0 17
2011 AS-06 20 33 13 13 0 20 0 67 17 15
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 27 25 14 19 10 0 4 55 30 106
2017 AS-01 35 24 21 12 6 0 3 61 18 34
2017 AS-02 20 24 4 28 20 0 4 46 50 25
2017 AS-04 45 9 9 28 9 0 0 54 37 11
2017 AS-05 23 14 22 21 14 0 7 39 37 14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 20 30 31 8 8 0 3 51 17 107
2017 AS-01 32 32 27 0 6 0 3 67 6 34
2017 AS-02 23 8 39 19 11 0 0 31 30 26
2017 AS-04 0 27 18 28 27 0 0 27 55 11
2017 AS-05 23 42 14 7 0 0 14 76 8 14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 27 28 23 11 7 0 6 58 18 105
2017 AS-01 45 30 12 3 3 0 6 80 6 33
2017 AS-02 15 27 27 19 8 0 4 44 28 26
2017 AS-04 9 18 36 19 18 0 0 27 37 11
2017 AS-05 37 22 14 7 7 0 14 68 16 14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 22 33 19 10 11 0 5 58 23 106
2017 AS-01 29 36 12 6 9 0 9 71 16 34
2017 AS-02 16 38 19 19 8 0 0 54 27 26
2017 AS-04 0 9 36 19 36 0 0 9 55 11
2017 AS-05 35 23 21 7 0 0 14 68 8 14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 22 9 4 2 1 15 82 7 106
2017 AS-01 50 24 3 3 0 0 20 93 4 34
2017 AS-02 38 31 4 8 8 4 8 78 18 26
2017 AS-04 36 18 27 10 0 0 9 59 11 11
2017 AS-05 51 14 14 0 0 0 22 82 0 14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 26 22 7 4 0 2 66 12 106
2017 AS-01 47 24 14 6 6 0 3 73 12 34
2017 AS-02 35 17 32 8 4 0 4 54 12 25
2017 AS-04 18 27 19 27 9 0 0 45 36 11
2017 AS-05 44 35 22 0 0 0 0 78 0 14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 26 20 8 1 0 5 69 10 105
2017 AS-01 44 18 20 6 0 0 12 70 7 34
2017 AS-02 32 36 16 12 4 0 0 68 16 25
2017 AS-04 9 36 46 9 0 0 0 45 9 11
2017 AS-05 79 14 7 0 0 0 0 93 0 14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 30 23 9 5 0 4 62 15 106
2017 AS-01 53 15 15 12 0 0 6 72 12 34
2017 AS-02 20 32 28 12 8 0 0 52 20 25
2017 AS-04 9 18 45 19 9 0 0 27 28 11
2017 AS-05 30 42 7 0 7 0 14 84 8 14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 25 22 10 3 0 5 63 13 106
2017 AS-01 59 12 15 6 0 0 9 77 6 34
2017 AS-02 36 20 24 12 8 0 0 56 20 25
2017 AS-04 0 45 27 28 0 0 0 45 28 11
2017 AS-05 30 42 14 0 7 0 7 78 7 14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 27 18 7 4 1 5 70 11 106
2017 AS-01 53 24 15 3 0 3 3 81 3 34
2017 AS-02 28 28 24 12 8 0 0 56 20 25
2017 AS-04 18 37 18 18 0 0 9 60 20 11
2017 AS-05 44 28 21 0 0 0 7 78 0 14

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 75 14 4 5 0 0 3 91 5 107
2017 AS-01 73 12 6 3 0 0 6 91 3 34
2017 AS-02 70 19 8 4 0 0 0 89 4 26
2017 AS-04 54 28 0 9 0 0 9 90 10 11
2017 AS-05 93 0 0 7 0 0 0 93 7 14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 84 4 5 0 1 0 7 94 1 106
2017 AS-01 86 3 0 0 3 0 9 97 3 34
2017 AS-02 79 8 8 0 0 0 4 91 0 25
2017 AS-04 73 0 9 0 0 0 18 89 0 11
2017 AS-05 93 7 0 0 0 0 0 100 0 14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 62 23 7 1 1 0 6 91 2 107
2017 AS-01 70 18 0 0 3 0 9 97 3 34
2017 AS-02 38 39 15 4 0 0 4 80 4 26
2017 AS-04 54 18 19 0 0 0 9 79 0 11
2017 AS-05 78 14 8 0 0 0 0 92 0 14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 75 13 3 3 1 0 6 93 4 106
2017 AS-01 77 9 0 3 3 0 9 94 6 34
2017 AS-02 77 11 4 4 0 0 4 92 4 26
2017 AS-04 36 45 0 10 0 0 9 89 11 11
2017 AS-05 93 7 0 0 0 0 0 100 0 14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 60 8 0 2 2 0 28 95 5 106
2017 AS-01 73 0 0 0 0 0 27 100 0 33
2017 AS-02 57 8 0 4 0 0 31 95 5 26
2017 AS-04 27 9 0 9 9 0 46 67 33 11
2017 AS-05 65 7 0 0 0 0 29 100 0 14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 75 12 3 1 0 0 10 96 1 106
2017 AS-01 88 0 0 0 0 0 12 100 0 34
2017 AS-02 64 16 8 4 0 0 8 87 4 25
2017 AS-04 46 45 0 0 0 0 9 100 0 11
2017 AS-05 93 0 0 0 0 0 7 100 0 14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 67 17 4 2 4 1 6 90 6 107
2017 AS-01 64 21 3 0 3 0 9 93 3 34
2017 AS-02 69 19 4 0 8 0 0 88 8 26
2017 AS-04 45 19 9 9 0 9 9 78 11 11
2017 AS-05 86 0 7 0 7 0 0 86 7 14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 23 18 3 2 0 2 77 5 107
2017 AS-01 47 24 24 3 0 0 3 73 3 34
2017 AS-02 34 31 23 4 4 0 4 68 8 26
2017 AS-04 36 46 9 0 9 0 0 82 9 11
2017 AS-05 86 7 7 0 0 0 0 93 0 14

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 18 33 35 10 3 1 0 51 13 107
2017 AS-01 20 47 27 6 0 0 0 68 6 34
2017 AS-02 12 23 38 19 8 0 0 36 27 26
2017 AS-04 0 36 37 18 9 0 0 36 27 11
2017 AS-05 37 29 28 7 0 0 0 65 7 14

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 5 14 33 36 11 0 1 48 19 107
2017 AS-01 0 14 30 41 14 0 0 56 14 34
2017 AS-02 8 15 34 39 4 0 0 43 23 26
2017 AS-04 9 27 37 9 18 0 0 27 36 11
2017 AS-05 0 0 28 58 14 0 0 72 0 14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 41 11 5 2 6 1 81 7 106
2017 AS-01 44 32 18 0 0 6 0 81 0 34
2017 AS-02 28 57 4 4 0 8 0 92 4 26
2017 AS-04 18 27 27 9 19 0 0 45 28 11
2017 AS-05 51 42 7 0 0 0 0 93 0 14

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 24 47 21 5 1 3 0 73 6 106
2017 AS-01 38 32 21 6 0 3 0 73 6 34
2017 AS-02 20 53 15 4 4 4 0 76 8 26
2017 AS-04 9 36 36 19 0 0 0 45 19 11
2017 AS-05 37 42 21 0 0 0 0 79 0 14
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 16 84 107
2017 AS-01 14 86 34
2014 AS 10 90 114
2014 AS-01 17 83 34
2014 AS-05 0 100 12

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 77 23 17
2014 AS 83 17 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 62 38 0 0 0 0 0 100 0 13
2014 AS 70 30 0 0 0 0 0 100 0 10
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 23 18 11 9 3 0 37 63 106
2017 AS-01 38 17 21 12 9 3 0 39 61 34
2017 AS-02 30 28 12 15 11 4 0 32 68 26
2017 AS-04 45 18 28 0 9 0 0 45 55 11
2017 AS-05 30 29 0 21 21 0 0 30 70 14

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 AS 23 64
2017 AS-01 30 20
2017 AS-02 23 17
2017 AS-05 20 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 29 64
2017 AS-01 34 20
2017 AS-02 41 17
2017 AS-05 40 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 15 64
2017 AS-01 25 20
2017 AS-02 17 17
2017 AS-05 20 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 AS 59 64
2017 AS-01 60 20
2017 AS-02 63 17
2017 AS-05 30 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 AS 8 64
2017 AS-01 5 20
2017 AS-02 18 17
2017 AS-05 0 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 AS 30 64
2017 AS-01 20 20
2017 AS-02 42 17
2017 AS-05 41 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 AS 12 57 17 5 2 8 60
2017 AS-01 0 61 17 6 0 17 18
2017 AS-02 7 61 13 7 7 7 15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 31 14 6 6 3 10 70 14 65
2017 AS-01 40 25 10 5 11 5 5 72 17 20
2017 AS-02 29 36 23 6 0 0 6 69 6 17
2017 AS-05 20 40 10 0 10 0 21 75 13 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 14 8 14 9 16 6 34 36 41 65
2017 AS-01 30 5 5 10 11 5 34 58 34 20
2017 AS-02 6 6 23 24 12 0 30 17 50 17
2017 AS-05 0 0 21 0 30 0 49 0 59 10
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