2017 Public Service Employee Survey Results for Library and Archives Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 45 4 7 3 0 0 85 11 701
2017 Part-time 42 50 3 3 3 0 0 92 5 38
2014 Full-time 33 48 6 10 3 0 0 80 13 774
2014 Part-time 39 47 0 12 2 0 0 86 14 43
2011 Full-time 31 44 6 13 6 0 0 74 20 795
2011 Part-time 32 48 8 12 0 0 0 80 12 23
2008 Full-time 34 47 4 11 5 0 0 81 15 800
2008 Part-time 25 69 6 0 0 0 0 94 0 17

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 63 30 3 3 1 0 1 94 3 701
2017 Part-time 59 36 0 5 0 0 0 95 5 39
2014 Full-time 59 31 5 4 1 0 0 91 5 773
2014 Part-time 65 28 5 2 0 0 0 93 2 43
2011 Full-time 59 28 5 5 1 0 1 89 6 795
2011 Part-time 83 13 4 0 0 0 0 96 0 23
2008 Full-time 60 27 6 5 1 0 0 88 6 800
2008 Part-time 58 42 0 0 0 0 0 100 0 17

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 53 32 6 6 2 0 0 85 8 703
2017 Part-time 65 22 8 5 0 0 0 87 5 39
2014 Full-time 53 31 8 7 2 0 0 84 9 774
2014 Part-time 52 28 9 9 2 0 0 80 11 43
2011 Full-time 51 32 6 7 3 0 0 83 11 794
2011 Part-time 74 14 4 4 4 0 0 87 8 23
2008 Full-time 48 29 8 10 4 0 1 78 14 800
2008 Part-time 58 18 0 12 12 0 0 76 24 17

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 37 7 6 3 0 0 84 9 702
2017 Part-time 51 41 3 3 0 0 3 95 3 38
2014 Full-time 43 41 6 7 3 0 0 84 9 773
2014 Part-time 47 37 7 5 4 0 0 84 9 43
2011 Full-time 43 39 8 7 3 0 0 82 10 792
2011 Part-time 35 53 4 8 0 0 0 87 8 23

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 32 43 11 10 4 0 0 75 14 701
2017 Part-time 40 48 5 5 0 0 2 90 5 39
2014 Full-time 28 42 12 14 4 0 1 71 18 774
2014 Part-time 35 37 12 9 5 0 2 73 15 43
2011 Full-time 24 43 14 13 6 0 1 67 19 792
2011 Part-time 5 49 28 9 0 0 9 59 10 23
2008 Full-time 26 43 14 11 4 1 1 70 15 802
2008 Part-time 35 42 12 5 6 0 0 77 11 17

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 38 9 4 1 0 0 85 5 702
2017 Part-time 65 20 12 0 2 0 0 85 2 39
2014 Full-time 42 37 10 6 5 0 0 79 11 774
2014 Part-time 45 46 6 0 2 0 0 91 2 43
2011 Full-time 41 39 9 6 4 0 0 80 10 792
2011 Part-time 46 17 13 4 20 0 0 63 23 23
2008 Full-time 44 37 10 5 4 0 0 81 9 803
2008 Part-time 35 35 24 7 0 0 0 69 7 17

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 36 6 4 2 0 0 88 6 701
2017 Part-time 62 38 0 0 0 0 0 100 0 39
2014 Full-time 45 37 7 6 4 0 0 82 10 774
2014 Part-time 45 48 4 0 0 2 0 96 0 43
2011 Full-time 44 42 6 5 3 0 0 86 8 793
2011 Part-time 39 52 0 9 0 0 0 91 9 23
2008 Full-time 45 40 8 3 3 0 0 86 6 802
2008 Part-time 46 42 5 0 7 0 0 88 7 17

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 41 7 5 1 0 0 87 6 702
2017 Part-time 52 41 5 2 0 0 0 92 2 39
2014 Full-time 42 41 10 4 2 0 0 84 6 774
2014 Part-time 66 18 14 0 0 0 2 86 0 43

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 46 33 10 6 4 1 1 81 9 702
2017 Part-time 70 15 5 5 0 0 5 89 5 39
2014 Full-time 38 35 14 7 4 1 1 74 12 773
2014 Part-time 52 34 9 2 0 2 0 88 2 43
2011 Full-time 35 36 13 9 5 1 1 73 14 796
2011 Part-time 48 33 13 5 0 0 0 81 5 23

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 25 14 7 8 4 18 63 19 701
2017 Part-time 23 23 11 0 5 5 34 74 8 39
2014 Full-time 23 19 15 9 9 4 21 56 24 773
2014 Part-time 28 23 7 7 2 2 30 75 14 43
2011 Full-time 24 20 13 8 13 3 19 56 27 796
2011 Part-time 14 17 10 8 4 0 47 59 22 23
2008 Full-time 29 23 11 10 10 3 15 62 24 801
2008 Part-time 37 18 17 0 6 0 21 70 7 17

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 44 9 5 3 0 0 83 8 703
2017 Part-time 62 33 2 2 0 0 0 95 2 39
2014 Full-time 31 44 13 7 4 0 0 76 11 773
2014 Part-time 38 42 11 5 5 0 0 80 9 43
2011 Full-time 29 42 12 9 8 0 0 71 17 794
2011 Part-time 22 33 18 9 18 0 0 55 27 23
2008 Full-time 38 40 11 7 4 0 0 78 11 797
2008 Part-time 40 34 13 6 7 0 0 74 13 17

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 37 16 11 8 1 0 65 19 702
2017 Part-time 49 36 10 0 3 0 2 87 3 39
2014 Full-time 25 38 17 12 8 0 0 63 20 774
2014 Part-time 35 32 4 23 2 2 0 69 26 43
2011 Full-time 19 37 16 16 12 0 0 56 28 796
2011 Part-time 17 44 12 18 9 0 0 61 27 23

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 46 11 7 3 0 0 78 10 702
2017 Part-time 39 51 2 5 3 0 0 90 8 39

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 43 40 9 4 2 1 0 84 6 703
2017 Part-time 59 36 3 2 0 0 0 95 2 39
2014 Full-time 41 44 9 4 2 1 0 85 6 774
2014 Part-time 47 30 14 7 0 2 0 79 7 43
2011 Full-time 30 38 14 9 7 1 0 69 16 794
2011 Part-time 28 42 4 17 4 4 0 74 21 23
2008 Full-time 45 36 10 5 3 1 0 82 9 803
2008 Part-time 44 24 24 8 0 0 0 68 8 16

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 32 36 15 9 7 1 0 68 17 703
2017 Part-time 56 36 3 3 3 0 0 92 5 38

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 54 35 7 3 1 0 0 89 4 702
2017 Part-time 67 28 5 0 0 0 0 95 0 39
2014 Full-time 58 32 8 1 1 0 0 89 3 772
2014 Part-time 57 30 6 2 2 2 0 89 5 43
2011 Full-time 53 32 9 4 1 0 0 86 5 795
2011 Part-time 31 50 5 8 0 5 0 86 8 23

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 43 12 8 5 0 0 74 14 701
2017 Part-time 31 51 10 2 3 0 2 84 5 39
2014 Full-time 23 43 15 13 6 0 1 66 19 773
2014 Part-time 12 46 12 26 2 0 2 60 29 43
2011 Full-time 22 38 15 14 10 1 0 61 24 796
2011 Part-time 17 38 18 17 9 0 0 56 26 23

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 34 40 14 5 7 0 1 75 11 700
2017 Part-time 50 33 8 0 5 0 5 87 5 39
2014 Full-time 30 37 17 10 5 0 1 68 15 772
2014 Part-time 36 37 16 7 5 0 0 73 12 43

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 43 13 7 4 1 1 75 11 701
2017 Part-time 42 51 5 0 3 0 0 92 3 39
2014 Full-time 28 41 16 10 4 0 1 69 14 774
2014 Part-time 33 36 21 5 2 2 0 71 7 43
2011 Full-time 27 41 13 12 5 1 1 69 17 792
2011 Part-time 23 38 26 0 4 10 0 68 4 23

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 43 42 9 5 1 0 0 85 6 700
2017 Part-time 57 30 10 2 0 0 0 87 2 39
2014 Full-time 42 38 12 5 3 0 0 80 8 773
2014 Part-time 50 34 9 7 0 0 0 84 7 43
2011 Full-time 35 44 9 8 4 0 0 79 12 795
2011 Part-time 36 33 9 17 5 0 0 69 22 23
2008 Full-time 43 42 7 5 3 0 0 85 8 802
2008 Part-time 40 29 18 13 0 0 0 69 13 17

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 34 10 4 3 0 1 83 7 702
2017 Part-time 54 28 11 3 3 0 2 84 5 39
2014 Full-time 43 34 14 5 2 0 1 79 7 774
2014 Part-time 52 41 5 2 0 0 0 93 2 43
2011 Full-time 34 33 18 8 4 0 2 69 12 794
2011 Part-time 52 9 13 9 8 0 9 67 18 23
2008 Full-time 26 33 22 12 6 0 1 59 18 800
2008 Part-time 18 56 6 13 6 0 0 74 19 16

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 7 22 38 20 10 2 2 31 30 701
2017 Part-time 5 15 28 31 10 2 8 46 22 39
2014 Full-time 12 27 34 15 8 1 3 24 41 774
2014 Part-time 9 37 31 16 7 0 0 23 46 43
2011 Full-time 28 31 24 9 5 1 2 14 61 793
2011 Part-time 16 25 40 8 5 4 0 14 43 23
2008 Full-time 12 32 34 14 6 1 2 20 45 802
2008 Part-time 0 40 37 18 5 0 0 23 40 17

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 7 14 32 26 15 5 2 44 22 700
2017 Part-time 3 13 25 24 26 5 5 55 17 39
2014 Full-time 15 25 34 13 8 3 3 21 43 772
2014 Part-time 9 35 17 23 14 0 2 38 45 43
2011 Full-time 31 25 25 10 6 2 1 16 58 793
2011 Part-time 16 36 20 9 14 0 4 24 55 23
2008 Full-time 14 24 32 16 9 2 2 27 40 797
2008 Part-time 0 42 31 11 5 6 5 19 47 17

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 12 19 32 17 11 3 4 31 34 698
2017 Part-time 3 23 38 13 15 3 5 31 28 39
2014 Full-time 22 27 22 11 9 3 5 22 54 772
2014 Part-time 19 34 16 12 11 2 5 25 58 43
2011 Full-time 24 24 26 12 7 3 4 20 52 793
2011 Part-time 25 13 27 12 14 4 4 29 41 23
2008 Full-time 15 24 28 17 8 4 4 27 43 801
2008 Part-time 0 26 39 23 0 6 6 26 29 17

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 5 14 29 30 18 1 3 50 20 693
2017 Part-time 3 3 36 15 36 2 5 56 6 39
2014 Full-time 8 16 31 25 14 2 4 41 25 769
2014 Part-time 5 12 34 26 21 0 2 48 17 43
2011 Full-time 13 17 32 20 11 2 4 33 33 790
2011 Part-time 13 7 28 17 21 4 10 45 23 23
2008 Full-time 7 21 34 25 9 1 3 36 29 800
2008 Part-time 12 7 28 30 17 6 0 50 21 17

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 15 19 32 16 12 2 3 30 36 699
2017 Part-time 8 15 28 16 26 3 5 45 25 39
2014 Full-time 18 26 27 13 10 1 4 25 46 773
2014 Part-time 9 24 32 17 9 2 7 29 36 43
2011 Full-time 27 27 24 12 6 1 3 19 56 794
2011 Part-time 16 17 21 8 19 5 13 33 41 23
2008 Full-time 21 31 24 13 7 1 3 20 54 801
2008 Part-time 6 29 34 26 5 0 0 31 35 17

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 7 16 26 28 15 4 4 47 25 700
2017 Part-time 3 8 28 21 31 5 5 57 11 39
2014 Full-time 10 17 28 23 12 4 5 39 30 772
2014 Part-time 14 20 26 14 16 2 7 34 38 43
2011 Full-time 13 20 26 19 12 4 6 34 37 792
2011 Part-time 9 13 17 31 21 0 9 57 24 23
2008 Full-time 15 24 29 16 10 3 3 27 42 800
2008 Part-time 0 16 28 19 24 6 6 49 19 17

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 11 19 37 18 9 4 3 29 32 700
2017 Part-time 0 23 39 7 18 8 5 29 26 39
2014 Full-time 18 22 30 13 10 4 4 25 43 773
2014 Part-time 5 29 43 14 5 5 0 20 35 43
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 60 28 4 6 2 0 1 89 7 703
2017 Part-time 65 25 5 0 0 2 3 95 0 39
2014 Full-time 65 23 5 5 2 0 1 89 7 773
2014 Part-time 70 16 7 7 0 0 0 86 7 43
2011 Full-time 61 26 5 4 3 0 1 88 7 792
2011 Part-time 78 18 0 0 4 0 0 96 4 23
2008 Full-time 63 21 5 7 3 0 1 85 10 802
2008 Part-time 76 12 5 0 6 0 0 88 6 17

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 24 33 17 8 7 7 5 65 16 703
2017 Part-time 34 34 0 3 3 18 10 93 7 39
2014 Full-time 31 31 14 8 7 5 5 69 16 771
2014 Part-time 26 39 9 5 3 7 12 80 9 43

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 45 33 9 6 5 1 0 79 12 703
2017 Part-time 59 36 3 0 3 0 0 95 3 39
2014 Full-time 46 30 8 8 6 1 0 77 14 773
2014 Part-time 53 24 11 12 0 0 0 77 12 43

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 33 41 11 8 4 1 1 76 13 703
2017 Part-time 41 46 3 5 0 5 0 92 5 39
2014 Full-time 33 38 13 10 3 3 1 73 13 773
2014 Part-time 44 39 5 9 0 0 3 86 10 43
2011 Full-time 32 38 12 10 5 1 1 72 16 794
2011 Part-time 33 17 7 15 4 14 9 65 25 23
2008 Full-time 33 38 12 9 6 1 1 72 15 803
2008 Part-time 58 28 6 0 7 0 0 86 7 17

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 30 31 13 10 6 9 0 67 18 701
2017 Part-time 28 36 5 3 3 25 0 86 7 39
2014 Full-time 28 28 15 11 6 10 1 64 20 773
2014 Part-time 35 39 4 10 2 9 0 82 14 43
2011 Full-time 28 29 14 12 7 8 1 63 21 795
2011 Part-time 40 17 7 4 0 22 9 83 7 23
2008 Full-time 32 28 14 10 8 7 1 66 19 802
2008 Part-time 46 24 18 0 7 5 0 74 8 17

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 12 23 18 12 8 22 5 47 28 703
2017 Part-time 5 25 16 13 0 36 5 51 22 39
2014 Full-time 12 23 19 17 9 17 4 44 32 773
2014 Part-time 14 23 7 12 5 35 4 60 28 43

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 45 39 7 6 3 0 0 84 9 703
2017 Part-time 56 38 2 0 3 0 0 95 3 39
2014 Full-time 45 39 8 5 2 0 0 84 7 773
2014 Part-time 57 38 5 0 0 0 0 95 0 42
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 37 40 12 6 4 1 0 78 10 703
2017 Part-time 65 28 2 2 3 0 0 92 5 39
2014 Full-time 38 33 15 8 5 0 1 72 13 774
2014 Part-time 45 34 14 4 2 0 0 79 7 43
2011 Full-time 34 37 13 9 7 0 0 71 16 793
2011 Part-time 24 49 14 5 4 4 0 76 9 23
2008 Full-time 32 33 15 11 7 0 1 66 19 802
2008 Part-time 52 35 0 6 7 0 0 87 13 17

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 46 35 9 4 3 2 1 83 8 701
2017 Part-time 66 23 3 3 0 3 3 94 3 38
2014 Full-time 43 33 12 5 3 3 1 78 9 774
2014 Part-time 63 30 7 0 0 0 0 93 0 43
2011 Full-time 42 29 14 7 5 2 1 73 12 793
2011 Part-time 54 27 14 4 0 0 0 81 4 23
2008 Full-time 41 32 13 7 5 2 1 75 12 802
2008 Part-time 63 24 5 7 0 0 0 88 7 17

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 42 37 8 7 4 1 1 80 11 703
2017 Part-time 59 33 2 2 3 0 0 92 5 39
2014 Full-time 43 32 11 8 4 1 0 77 12 773
2014 Part-time 53 25 12 7 2 0 0 79 10 43
2011 Full-time 37 35 10 10 6 1 0 73 16 792
2011 Part-time 36 35 19 9 0 0 0 72 9 23
2008 Full-time 38 35 11 10 6 0 1 73 16 801
2008 Part-time 47 39 0 6 7 0 0 87 13 17

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 79 17 2 2 0 0 0 96 2 699
2017 Part-time 85 10 0 5 0 0 0 95 5 39
2014 Full-time 82 13 2 1 0 0 1 96 2 772
2014 Part-time 84 16 0 0 0 0 0 100 0 43
2011 Full-time 80 16 2 1 1 0 0 96 2 792
2011 Part-time 91 4 0 0 4 0 0 96 4 23
2008 Full-time 82 12 2 2 1 0 1 95 4 802
2008 Part-time 88 5 6 0 0 0 0 94 0 17

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 26 6 4 4 5 4 85 8 701
2017 Part-time 67 18 5 0 0 5 5 94 0 39
2014 Full-time 51 21 7 5 6 4 6 81 11 774
2014 Part-time 70 9 7 0 2 0 12 90 3 43
2011 Full-time 49 27 7 5 6 3 3 81 12 793
2011 Part-time 57 30 4 0 0 4 4 95 0 23

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 54 30 8 5 3 0 0 85 7 701
2017 Part-time 80 12 2 2 3 0 0 92 5 39

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 56 26 9 4 2 2 0 84 7 703
2017 Part-time 78 15 2 2 3 0 0 92 5 39

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 49 32 9 5 4 0 0 82 9 703
2017 Part-time 79 13 0 5 3 0 0 92 8 38
2014 Full-time 48 30 10 7 4 0 1 79 11 773
2014 Part-time 59 22 14 2 2 0 0 81 5 43
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 24 40 13 6 3 6 9 75 10 162
2014 Full-time 25 37 18 7 3 4 5 68 11 153

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 24 36 18 7 7 8 0 65 16 703
2017 Part-time 41 36 0 3 0 21 0 97 3 39
2014 Full-time 15 34 19 13 7 11 1 56 22 774
2014 Part-time 31 25 7 7 9 21 0 71 21 43
2011 Full-time 11 22 23 15 17 12 0 37 37 792
2011 Part-time 9 9 27 15 14 24 0 24 39 23

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 22 36 19 11 7 4 0 60 20 703
2017 Part-time 41 25 18 3 0 13 0 76 3 39
2014 Full-time 15 31 22 17 11 5 0 48 29 774
2014 Part-time 23 32 12 11 7 14 0 65 22 43
2011 Full-time 9 19 19 18 32 3 0 29 51 792
2011 Part-time 4 27 27 4 30 7 0 34 37 23
2008 Full-time 16 29 18 18 15 3 0 47 34 803
2008 Part-time 11 31 35 23 0 0 0 42 23 17

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 33 22 13 8 9 1 53 23 702
2017 Part-time 34 23 15 5 3 18 3 71 10 39
2014 Full-time 10 26 24 18 12 10 0 40 33 773
2014 Part-time 23 28 16 11 7 14 0 60 22 43
2011 Full-time 5 20 18 22 29 6 0 27 54 796
2011 Part-time 4 23 18 14 24 16 0 33 45 23
2008 Full-time 6 27 23 22 16 6 0 35 40 802
2008 Part-time 11 19 29 29 0 11 0 34 33 17

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 19 31 21 11 10 8 0 55 23 702
2017 Part-time 38 28 11 3 3 18 0 81 6 39
2014 Full-time 19 28 19 14 11 10 0 52 27 774
2014 Part-time 40 18 19 10 7 7 0 62 18 43
2011 Full-time 8 20 17 19 27 10 0 30 51 795
2011 Part-time 9 27 21 26 13 4 0 38 40 23
2008 Full-time 12 30 21 15 15 8 0 45 33 802
2008 Part-time 12 37 40 0 0 11 0 55 0 17

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 15 38 20 13 9 4 0 56 23 700
2017 Part-time 36 25 10 8 3 15 3 75 13 39
2014 Full-time 12 35 20 16 13 4 0 49 30 771
2014 Part-time 19 33 18 17 2 11 0 58 21 43
2011 Full-time 8 24 18 23 25 3 0 32 50 793
2011 Part-time 9 32 17 14 20 8 0 45 37 23
2008 Full-time 11 35 18 21 12 3 0 47 34 801
2008 Part-time 19 30 29 11 0 11 0 55 13 17
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 29 48 12 6 3 1 0 78 9 700
2017 Part-time 32 49 11 0 0 8 0 88 0 37
2014 Full-time 22 41 19 10 7 1 0 64 17 774
2014 Part-time 26 42 17 7 2 7 0 72 10 43
2011 Full-time 14 31 16 15 23 1 0 45 39 794
2011 Part-time 9 38 23 13 12 4 0 49 27 23

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 38 44 10 3 1 3 0 85 4 699
2017 Part-time 48 39 3 2 0 8 0 94 3 38
2014 Full-time 36 41 13 3 1 6 0 82 4 773
2014 Part-time 40 39 14 0 0 7 0 85 0 43
2011 Full-time 26 37 17 8 6 5 1 66 15 794
2011 Part-time 29 45 4 0 4 17 0 90 5 23

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 26 39 13 10 6 6 1 70 17 702
2017 Part-time 36 22 19 8 3 13 0 67 12 38
2014 Full-time 28 37 15 8 6 5 1 70 15 773
2014 Part-time 26 30 23 9 5 7 0 60 14 43
2011 Full-time 23 34 14 10 9 7 2 63 21 794
2011 Part-time 14 42 4 4 9 18 8 77 18 23
2008 Full-time 29 31 13 13 8 4 2 64 22 800
2008 Part-time 18 47 24 10 0 0 0 66 10 17

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 36 18 12 7 10 1 58 21 700
2017 Part-time 13 37 19 5 0 21 5 68 7 38
2014 Full-time 22 33 20 9 7 7 1 60 17 773
2014 Part-time 21 42 12 16 5 5 0 66 22 43
2011 Full-time 9 29 24 16 10 10 2 43 30 792
2011 Part-time 9 16 22 12 19 17 4 32 39 23

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 24 19 12 12 12 4 48 29 702
2017 Part-time 26 21 21 3 3 23 3 64 7 38
2014 Full-time 11 21 20 18 14 14 2 39 38 772
2014 Part-time 14 16 23 9 7 25 5 43 23 43
2011 Full-time 9 19 18 17 18 17 2 34 43 792
2011 Part-time 8 9 21 24 4 13 22 26 42 23

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 48 37 7 4 1 2 1 88 5 703
2017 Part-time 60 33 3 2 0 2 0 95 3 39
2014 Full-time 52 30 8 5 2 1 1 85 7 773
2014 Part-time 57 28 7 5 0 2 2 88 5 43

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 64 28 5 2 0 1 1 93 2 703
2017 Part-time 67 23 2 3 3 3 0 92 5 39
2014 Full-time 64 26 4 2 0 2 2 93 2 774
2014 Part-time 65 26 7 0 0 2 0 93 0 43
2011 Full-time 58 26 9 3 1 1 2 87 4 793
2011 Part-time 46 27 0 9 0 0 17 89 11 23
2008 Full-time 59 26 8 2 1 1 2 88 4 799
2008 Part-time 75 14 6 5 0 0 0 89 5 17

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 23 37 17 12 8 3 0 62 21 703
2017 Part-time 31 28 10 10 5 12 2 70 18 39
2014 Full-time 20 34 18 11 10 5 2 58 23 772
2014 Part-time 26 32 9 9 12 9 2 65 24 43
2011 Full-time 16 32 18 16 17 1 0 49 33 792
2011 Part-time 5 38 23 9 5 5 13 53 18 23
2008 Full-time 15 35 19 17 12 2 0 51 30 801
2008 Part-time 25 25 24 20 0 6 0 54 21 16

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 13 26 18 21 18 3 2 40 41 703
2017 Part-time 15 25 13 8 8 7 24 59 22 39
2014 Full-time 14 22 19 15 21 4 4 40 39 773
2014 Part-time 14 22 18 14 16 4 12 43 36 43
2011 Full-time 10 23 18 19 26 2 2 34 48 792
2011 Part-time 5 25 13 31 16 0 9 33 52 23
2008 Full-time 11 25 17 21 23 2 1 37 45 800
2008 Part-time 5 22 25 16 14 6 12 33 36 17

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 18 44 20 8 5 4 1 66 13 701
2017 Part-time 34 43 13 0 3 5 2 83 3 39

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 41 15 4 2 5 1 77 6 701
2017 Part-time 46 36 5 2 3 8 0 89 5 39
2014 Full-time 32 38 16 4 2 7 0 75 7 774
2014 Part-time 40 35 14 4 2 5 0 78 7 43

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 48 13 3 2 3 0 81 6 701
2017 Part-time 39 43 13 2 3 0 0 82 5 39
2014 Full-time 32 40 16 4 3 4 0 76 7 773
2014 Part-time 47 37 7 4 2 2 0 86 7 43
2011 Full-time 19 33 20 11 11 6 0 55 24 793
2011 Part-time 17 22 13 22 13 13 0 45 39 23

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 44 42 7 3 3 0 0 86 7 703
2017 Part-time 57 35 2 5 0 0 0 92 5 39
2014 Full-time 39 40 13 4 3 0 0 80 7 772
2014 Part-time 56 37 5 0 2 0 0 93 2 43
2011 Full-time 23 35 17 11 12 1 0 59 23 796
2011 Part-time 18 39 24 12 7 0 0 57 19 23
2008 Full-time 30 38 16 9 6 1 0 69 15 802
2008 Part-time 41 30 17 12 0 0 0 71 12 17

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 34 39 15 6 5 1 0 74 11 702
2017 Part-time 39 51 3 2 3 2 0 92 5 39
2014 Full-time 21 35 23 12 7 2 0 57 19 774
2014 Part-time 37 37 18 7 0 0 0 75 7 43
2011 Full-time 15 25 23 17 18 1 0 41 36 794
2011 Part-time 13 22 25 9 24 5 0 38 35 23

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 33 40 14 7 5 1 0 74 12 703
2017 Part-time 48 42 3 8 0 0 0 90 8 38
2014 Full-time 21 39 22 12 6 1 0 60 18 774
2014 Part-time 42 37 16 2 2 0 0 79 5 43
2011 Full-time 16 29 18 16 21 1 0 45 37 794
2011 Part-time 4 39 18 24 15 0 0 43 39 23
2008 Full-time 22 36 17 16 8 1 0 59 24 803
2008 Part-time 25 45 19 11 0 0 0 70 11 17

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 31 13 9 5 3 0 72 14 701
2017 Part-time 37 24 13 0 5 13 8 77 6 38
2014 Full-time 29 28 17 11 10 4 1 60 22 773
2014 Part-time 36 26 23 10 0 5 0 65 10 42
2011 Full-time 22 26 16 12 15 7 1 53 29 795
2011 Part-time 4 27 38 4 18 4 4 34 24 23
2008 Full-time 24 30 17 13 10 5 1 58 24 802
2008 Part-time 36 29 6 17 0 6 5 74 20 17
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Full-time 17 48 35 703
2017 Part-time 44 31 25 39
2014 Full-time 27 41 32 774
2014 Part-time 28 42 30 43
2011 Full-time 27 39 34 796
2011 Part-time 37 30 33 23

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Full-time 23 21 34 4 14 4 121
2017 Part-time 30 0 6 0 64 0 17
2014 Full-time 20 19 35 8 9999 17 203
2014 Part-time 17 8 24 0 9999 51 12
2011 Full-time 23 13 40 14 9999 10 217
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 16 84 702
2014 Full-time 15 85 773

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Full-time 46 107
2014 Full-time 52 114

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Full-time 61 107
2014 Full-time 56 114

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Full-time 10 107
2014 Full-time 7 114

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Full-time 0 107
2014 Full-time 0 114

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Full-time 9 107

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Full-time 9 107
2014 Full-time 6 114

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Full-time 50 107
2014 Full-time 38 114

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Full-time 39 107
2014 Full-time 36 114

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Full-time 45 107
2014 Full-time 45 114

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Full-time 32 107
2014 Full-time 35 114

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Full-time 28 107
2014 Full-time 26 114

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Full-time 59 107
2014 Full-time 58 114

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Full-time 29 107
2014 Full-time 24 114

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Full-time 11 107
2014 Full-time 7 114

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Full-time 14 107
2014 Full-time 7 114

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Full-time 41 107
2014 Full-time 44 114

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Full-time 24 107
2014 Full-time 19 114

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 17 107
2014 Full-time 12 114

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Full-time 56 107
2014 Full-time 49 114

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Full-time 23 107
2014 Full-time 21 114

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Full-time 20 107
2014 Full-time 13 114

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Full-time 25 107
2014 Full-time 12 114

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Full-time 9 107
2014 Full-time 10 114

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 8 107

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Full-time 10 107
2014 Full-time 12 114

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 11 107
2014 Full-time 14 114

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Full-time 26 107
2014 Full-time 28 114

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 99
2014 Full-time 11 111

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Full-time 12 99
2014 Full-time 27 111

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 99
2014 Full-time 6 111

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Full-time 5 99
2014 Full-time 9 111

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Full-time 15 99
2014 Full-time 13 111

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 13 99
2014 Full-time 15 111

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 99
2014 Full-time 14 111

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Full-time 12 99
2014 Full-time 11 111

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 99
2014 Full-time 14 111

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Full-time 25 99
2014 Full-time 24 111

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 15 99
2014 Full-time 14 111

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Full-time 44 99
2014 Full-time 43 111

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Full-time 51 99
2014 Full-time 51 111

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 15 99
2014 Full-time 12 111

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 92 8 107

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 13 16 19 7 6 31 9 48 21 703
2017 Part-time 13 18 13 0 3 38 15 66 6 39
2014 Full-time 12 15 19 7 4 34 9 48 19 774
2014 Part-time 7 12 30 2 0 42 7 37 5 43

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 22 33 18 5 4 16 2 66 12 701
2017 Part-time 28 31 15 3 3 18 2 75 6 39
2014 Full-time 19 29 21 7 3 19 1 60 13 774
2014 Part-time 26 24 21 7 2 20 0 62 11 43
2011 Full-time 20 35 20 7 6 12 0 63 15 794
2011 Part-time 14 36 29 4 4 13 0 57 9 23
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 23 52 11 6 1 1 5 80 8 702
2017 Part-time 19 36 5 11 2 2 25 75 18 39
2014 Full-time 19 52 15 6 3 2 3 75 10 772
2014 Part-time 21 39 7 0 9 2 21 79 12 43
2011 Full-time 19 57 13 4 2 1 3 80 7 794
2011 Part-time 15 50 0 9 13 4 9 75 25 23
2008 Full-time 25 45 13 8 4 2 4 74 12 802
2008 Part-time 18 39 32 11 0 0 0 57 11 17

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 10 22 20 6 5 27 10 51 17 699
2017 Part-time 11 18 13 8 8 18 25 50 27 39
2014 Full-time 7 19 25 8 4 28 8 41 19 772
2014 Part-time 0 23 19 0 9 23 25 45 18 43
2011 Full-time 6 22 23 11 6 25 7 41 25 794
2011 Part-time 0 9 24 15 0 39 12 19 30 23

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 37 9 2 0 8 5 87 3 699
2017 Part-time 44 20 3 0 3 13 17 92 4 39
2014 Full-time 33 34 13 3 1 11 4 79 5 772
2014 Part-time 35 34 2 0 0 9 19 97 0 43
2011 Full-time 36 37 9 4 2 9 3 83 7 794
2011 Part-time 22 49 4 0 0 12 12 94 0 23
2008 Full-time 34 33 14 3 1 11 4 79 5 803
2008 Part-time 28 55 12 0 0 5 0 88 0 17

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 29 36 12 4 2 12 5 79 7 697
2017 Part-time 26 24 11 3 3 15 18 75 8 38
2014 Full-time 22 32 19 5 2 16 4 68 8 772
2014 Part-time 19 32 5 2 7 14 21 78 15 43
2011 Full-time 21 33 15 7 5 16 3 67 15 794
2011 Part-time 12 33 8 9 4 24 9 68 20 23
2008 Full-time 29 34 13 8 4 8 4 71 14 801
2008 Part-time 24 59 6 0 0 11 0 93 0 17
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 6 94 701
2014 Full-time 6 94 773

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Full-time 41 36
2014 Full-time 41 43

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Full-time 79 36
2014 Full-time 88 43

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Full-time 0 36

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Full-time 0 36
2014 Full-time 0 43

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Full-time 23 36

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Full-time 15 36

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Full-time 14 36

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Full-time 19 36
2014 Full-time 23 42

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Full-time 31 36
2014 Full-time 12 42

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Full-time 0 36
2014 Full-time 0 42

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Full-time 25 36
2014 Full-time 17 42

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Full-time 0 36

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Full-time 0 36

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 33 36
2014 Full-time 40 42

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Full-time 37 36
2014 Full-time 24 43

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Full-time 17 36
2014 Full-time 22 43

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Full-time 25 36
2014 Full-time 15 43

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Full-time 13 36
2014 Full-time 17 43

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Full-time 36 36
2014 Full-time 50 43

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Full-time 18 34

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Full-time 0 34
2014 Full-time 0 40

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Full-time 30 34
2014 Full-time 26 40

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 15 34

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Full-time 45 34
2014 Full-time 38 40

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Full-time 52 34
2014 Full-time 68 40

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Full-time 0 34

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 17 34

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 91 9 36

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 12 17 19 2 2 38 10 56 8 701
2017 Part-time 13 15 8 3 0 51 10 72 7 39
2014 Full-time 12 15 20 2 2 42 7 53 8 773
2014 Part-time 12 17 21 5 0 39 7 52 9 43

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 34 17 3 2 20 3 72 6 701
2017 Part-time 24 36 8 3 2 25 2 82 7 39
2014 Full-time 20 27 22 3 2 25 1 63 7 773
2014 Part-time 26 28 16 2 2 23 2 72 6 43
2011 Full-time 23 35 18 5 2 17 0 70 8 792
2011 Part-time 12 36 20 10 0 22 0 62 13 23
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 26 21 13 12 0 3 53 26 698
2017 Part-time 13 34 25 18 5 0 5 50 24 39

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 19 29 29 14 8 0 1 48 22 703
2017 Part-time 18 54 15 5 5 0 3 74 10 39

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 29 30 22 12 5 1 2 60 17 696
2017 Part-time 39 31 18 3 5 0 5 74 8 39

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 20 24 25 15 14 1 2 45 29 702
2017 Part-time 29 25 31 5 8 0 2 55 13 39

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 19 9 4 2 1 14 82 7 699
2017 Part-time 59 13 5 2 0 2 18 90 3 39

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 36 28 20 8 6 0 1 65 15 702
2017 Part-time 46 33 8 5 2 0 5 84 8 39

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 34 21 11 4 0 2 63 15 701
2017 Part-time 39 41 10 0 3 5 3 86 3 39

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 29 27 12 6 0 2 55 18 702
2017 Part-time 39 41 10 2 5 3 0 82 8 39

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 30 31 21 10 5 1 2 63 16 701
2017 Part-time 49 40 3 5 0 3 0 92 5 39

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 36 31 18 7 3 1 3 70 11 702
2017 Part-time 42 28 23 0 0 5 3 75 0 39

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 60 22 10 5 3 0 1 83 7 703
2017 Part-time 54 31 10 3 0 0 3 87 3 39

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 75 9 5 4 2 1 4 89 6 701
2017 Part-time 90 2 0 3 2 0 3 95 5 39

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 54 27 9 5 2 1 3 84 7 702
2017 Part-time 69 21 5 2 0 0 3 92 3 39

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 64 16 8 5 4 1 3 82 10 700
2017 Part-time 90 3 0 2 3 0 3 95 5 39

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 58 11 3 2 1 1 24 91 5 701
2017 Part-time 79 3 0 0 0 0 18 100 0 39

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 65 18 6 2 1 1 7 90 4 701
2017 Part-time 67 22 5 0 0 0 5 94 0 37

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 63 14 7 4 6 1 6 82 11 703
2017 Part-time 61 5 13 10 2 5 3 72 14 39

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 48 29 13 4 2 0 3 80 6 700
2017 Part-time 59 28 8 0 2 0 3 90 3 39

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 13 35 35 12 4 1 0 49 16 703
2017 Part-time 24 51 15 10 0 0 0 75 10 39

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 5 16 39 27 13 0 1 40 21 702
2017 Part-time 0 8 29 34 29 0 0 63 8 38

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 15 38 22 10 6 8 0 58 18 701
2017 Part-time 13 46 18 5 3 16 0 70 9 39

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 17 41 20 11 7 4 0 61 18 701
2017 Part-time 29 48 13 5 3 2 0 79 8 39
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 15 85 700
2017 Part-time 16 84 39
2014 Full-time 11 89 774
2014 Part-time 12 88 43

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 81 19 103
2014 Full-time 82 18 82

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 50 39 1 4 4 0 3 91 7 84
2014 Full-time 56 29 6 4 3 1 0 86 8 67
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 23 17 10 7 3 0 41 59 702
2017 Part-time 18 33 20 18 0 8 3 20 80 39

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 22 398
2017 Part-time 29 28

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 26 398
2017 Part-time 32 28

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 14 398
2017 Part-time 40 28

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Full-time 54 398
2017 Part-time 22 28

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Full-time 6 398
2017 Part-time 7 28

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Full-time 37 398
2017 Part-time 32 28

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Full-time 9 56 17 8 2 8 384
2017 Part-time 8 58 23 3 0 7 26

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 15 27 13 17 16 2 10 48 37 400
2017 Part-time 25 21 10 18 14 0 11 52 37 28

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 5 12 14 12 19 5 33 28 49 400
2017 Part-time 7 10 3 15 17 4 43 33 60 28
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