2017 Public Service Employee Survey Results for Office of the Secretary to the Governor General by Question 113. What is your age group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	44	39	10	0	8	82	8	11
2017	Age - 30 - 34 years	52	39	9	0	0	91	0	13
2017	Age - 35 - 39 years	54	34	6	6	0	88	6	15
2017	Age - 40 - 44 years	37	55	0	7	0	93	7	16
2017	Age - 45 - 49 years	15	57	23	5	0	72	5	18
2017	Age - 50 - 54 years	33	56	0	11	0	89	11	18
2017	Age - 55 - 59 years	29	71	0	0	0	100	0	10
2014	Age - 30 - 34 years	50	42	8	0	0	92	0	12
2014	Age - 35 - 39 years	41	41	14	0	4	82	4	23
2014	Age - 40 - 44 years	32	59	5	4	0	91	4	19
2014	Age - 45 - 49 years	42	47	7	4	0	89	4	19
2014	Age - 50 - 54 years	37	58	0	5	0	95	5	16
2008	Age - 30 - 34 years	25	58	0	17	0	83	17	12
2008	Age - 40 - 44 years	31	46	0	15	8	77	23	13
2008	Age - 45 - 49 years	33	50	11	6	0	83	6	18
2008	Age - 50 - 54 years	44	33	6	0	17	78	17	18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	61	31	8	0	0	0	0	92	0	11
2017	Age - 30 - 34 years	76	24	0	0	0	0	0	100	0	13
2017	Age - 35 - 39 years	54	33	7	6	0	0	0	87	6	15
2017	Age - 40 - 44 years	75	19	6	0	0	0	0	94	0	16
2017	Age - 45 - 49 years	45	26	7	12	6	0	5	74	19	18
2017	Age - 50 - 54 years	50	39	6	5	0	0	0	89	5	18
2017	Age - 55 - 59 years	38	41	21	0	0	0	0	79	0	10
2014	Age - 30 - 34 years	70	30	0	0	0	0	0	100	0	12
2014	Age - 35 - 39 years	78	12	0	0	10	0	0	90	10	23
2014	Age - 40 - 44 years	60	18	5	13	0	5	0	82	14	19
2014	Age - 45 - 49 years	57	31	4	8	0	0	0	87	8	19
2014	Age - 50 - 54 years	51	28	7	5	0	0	8	87	6	16
2008	Age - 30 - 34 years	50	50	0	0	0	0	0	100	0	12
2008	Age - 40 - 44 years	38	31	23	8	0	0	0	69	8	13
2008	Age - 45 - 49 years	44	28	6	17	0	0	6	76	18	18
2008	Age - 50 - 54 years	61	22	0	6	6	6	0	88	12	18

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	69	8	23	0	0	0	77	0	11
2017	Age - 30 - 34 years	60	25	7	8	0	0	84	8	13
2017	Age - 35 - 39 years	47	45	0	8	0	0	92	8	15
2017	Age - 40 - 44 years	56	25	6	13	0	0	81	13	16
2017	Age - 45 - 49 years	41	41	0	18	0	0	82	18	17
2017	Age - 50 - 54 years	51	34	0	11	0	5	89	11	18
2017	Age - 55 - 59 years	32	58	0	10	0	0	90	10	10
2014	Age - 30 - 34 years	35	42	15	0	0	8	83	0	12
2014	Age - 35 - 39 years	60	28	4	8	0	0	88	8	23
2014	Age - 40 - 44 years	46	39	11	0	5	0	84	5	19
2014	Age - 45 - 49 years	64	22	0	4	10	0	85	15	19
2014	Age - 50 - 54 years	30	62	0	0	0	8	100	0	16
2008	Age - 30 - 34 years	50	17	0	17	17	0	67	33	12
2008	Age - 40 - 44 years	31	23	8	31	8	0	54	38	13
2008	Age - 45 - 49 years	35	53	0	0	6	6	94	6	17
2008	Age - 50 - 54 years	50	33	6	6	6	0	83	11	18

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	59	8	10	23	0	67	23	11
2017	Age - 30 - 34 years	40	37	0	23	0	77	23	13
2017	Age - 35 - 39 years	74	19	6	0	0	94	0	15
2017	Age - 40 - 44 years	42	39	0	13	7	80	20	16
2017	Age - 45 - 49 years	26	33	13	23	5	60	28	18
2017	Age - 50 - 54 years	38	45	0	17	0	83	17	18
2017	Age - 55 - 59 years	40	50	10	0	0	90	0	10
2014	Age - 30 - 34 years	42	35	15	8	0	77	8	12
2014	Age - 35 - 39 years	54	27	4	4	10	81	15	22
2014	Age - 40 - 44 years	23	39	9	25	5	61	30	19
2014	Age - 45 - 49 years	44	43	7	7	0	87	7	19
2014	Age - 50 - 54 years	23	54	22	0	0	78	0	16

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	36	25	0	31	0	0	8	66	34	11
2017	Age - 30 - 34 years	29	53	17	0	0	0	0	83	0	13
2017	Age - 35 - 39 years	33	27	27	7	6	0	0	60	13	15
2017	Age - 40 - 44 years	31	30	19	6	7	0	6	65	14	16
2017	Age - 45 - 49 years	22	10	38	23	7	0	0	32	30	18
2017	Age - 50 - 54 years	37	45	12	0	0	0	5	87	0	18
2017	Age - 55 - 59 years	40	31	0	19	10	0	0	71	29	10
2014	Age - 30 - 34 years	54	23	24	0	0	0	0	76	0	12
2014	Age - 35 - 39 years	25	41	23	8	4	0	0	65	12	23
2014	Age - 40 - 44 years	14	78	5	0	4	0	0	91	4	19
2014	Age - 45 - 49 years	34	45	11	10	0	0	0	79	10	19
2014	Age - 50 - 54 years	20	26	7	20	5	5	16	59	32	16
2008	Age - 30 - 34 years	25	33	8	8	17	0	8	64	27	12
2008	Age - 40 - 44 years	15	31	0	38	8	0	8	50	50	13
2008	Age - 45 - 49 years	28	33	11	17	11	0	0	61	28	18
2008	Age - 50 - 54 years	28	44	17	6	6	0	0	72	11	18

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	39	26	0	28	8	65	35	11
2017	Age - 30 - 34 years	60	24	7	9	0	83	9	13
2017	Age - 35 - 39 years	59	22	6	7	6	81	13	15
2017	Age - 40 - 44 years	55	45	0	0	0	100	0	16
2017	Age - 45 - 49 years	28	56	11	0	5	84	5	18
2017	Age - 50 - 54 years	60	16	18	5	0	76	5	18
2017	Age - 55 - 59 years	52	38	10	0	0	90	0	10
2014	Age - 30 - 34 years	39	34	15	11	0	73	11	12
2014	Age - 35 - 39 years	53	29	10	0	8	82	8	23
2014	Age - 40 - 44 years	59	27	9	5	0	87	5	19
2014	Age - 45 - 49 years	68	17	15	0	0	85	0	19
2014	Age - 50 - 54 years	28	47	25	0	0	75	0	16
2008	Age - 30 - 34 years	33	42	17	8	0	75	8	12
2008	Age - 40 - 44 years	77	15	8	0	0	92	0	13
2008	Age - 45 - 49 years	33	50	11	6	0	83	6	18
2008	Age - 50 - 54 years	50	39	0	6	6	89	11	18

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	52	16	15	0	18	67	18	11
2017	Age - 30 - 34 years	73	18	9	0	0	91	0	13
2017	Age - 35 - 39 years	60	33	0	0	6	94	6	15
2017	Age - 40 - 44 years	74	26	0	0	0	100	0	16
2017	Age - 45 - 49 years	40	50	5	0	5	91	5	18
2017	Age - 50 - 54 years	71	13	11	5	0	83	5	18
2017	Age - 55 - 59 years	62	19	19	0	0	81	0	10
2014	Age - 30 - 34 years	58	26	0	8	8	85	15	12
2014	Age - 35 - 39 years	61	31	0	0	8	92	8	23
2014	Age - 40 - 44 years	66	25	5	5	0	91	5	19
2014	Age - 45 - 49 years	63	21	15	0	0	85	0	19
2014	Age - 50 - 54 years	28	52	14	5	0	81	5	16
2008	Age - 30 - 34 years	58	33	8	0	0	92	0	12
2008	Age - 40 - 44 years	62	23	15	0	0	85	0	13
2008	Age - 45 - 49 years	33	33	17	11	6	67	17	18
2008	Age - 50 - 54 years	72	17	6	6	0	89	6	18

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	67	16	10	8	0	82	8	11
2017	Age - 30 - 34 years	68	32	0	0	0	100	0	13
2017	Age - 35 - 39 years	48	46	0	0	6	94	6	15
2017	Age - 40 - 44 years	44	44	6	6	0	87	6	16
2017	Age - 45 - 49 years	20	41	21	18	0	61	18	18
2017	Age - 50 - 54 years	60	34	0	5	0	95	5	18
2017	Age - 55 - 59 years	59	32	10	0	0	90	0	10
2014	Age - 30 - 34 years	61	23	8	8	0	84	8	12
2014	Age - 35 - 39 years	51	31	6	4	8	82	12	23
2014	Age - 40 - 44 years	45	37	5	13	0	82	13	19
2014	Age - 45 - 49 years	57	22	11	6	4	79	10	19
2014	Age - 50 - 54 years	26	61	7	5	0	88	5	16

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	67	18	0	8	8	0	85	15	11
2017	Age - 30 - 34 years	53	23	7	7	10	0	76	17	13
2017	Age - 35 - 39 years	47	13	6	20	8	6	64	29	15
2017	Age - 40 - 44 years	44	31	13	11	0	0	75	11	16
2017	Age - 45 - 49 years	20	35	22	12	11	0	56	23	18
2017	Age - 50 - 54 years	40	26	23	10	0	0	66	10	18
2017	Age - 55 - 59 years	30	19	0	22	19	10	54	46	10
2014	Age - 30 - 34 years	50	18	15	16	0	0	69	16	12
2014	Age - 35 - 39 years	54	20	14	4	4	4	77	8	23
2014	Age - 40 - 44 years	22	47	9	9	13	0	69	22	19
2014	Age - 45 - 49 years	45	25	18	12	0	0	70	12	19
2014	Age - 50 - 54 years	26	49	20	5	0	0	74	5	16

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	59	25	8	8	0	0	0	84	8	11
2017	Age - 30 - 34 years	68	15	7	0	0	0	9	92	0	13
2017	Age - 35 - 39 years	66	8	6	0	14	6	0	79	15	15
2017	Age - 40 - 44 years	52	20	6	17	0	0	6	76	18	16
2017	Age - 45 - 49 years	39	35	5	17	5	0	0	74	22	18
2017	Age - 50 - 54 years	58	16	5	0	0	5	15	93	0	18
2017	Age - 55 - 59 years	51	9	13	0	9	0	18	73	11	10
2014	Age - 30 - 34 years	39	32	8	11	0	0	11	79	12	12
2014	Age - 35 - 39 years	58	8	10	0	18	0	6	70	19	23
2014	Age - 40 - 44 years	28	27	14	20	4	0	7	59	26	19
2014	Age - 45 - 49 years	24	36	4	7	0	0	29	84	10	19
2014	Age - 50 - 54 years	50	30	0	0	0	5	15	100	0	16
2008	Age - 30 - 34 years	25	25	17	8	25	0	0	50	33	12
2008	Age - 40 - 44 years	15	8	0	15	38	0	23	30	70	13
2008	Age - 45 - 49 years	28	28	11	11	17	0	6	59	29	18
2008	Age - 50 - 54 years	22	33	0	11	11	0	22	71	29	18

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	39	36	15	10	0	75	10	11
2017	Age - 30 - 34 years	50	33	7	0	9	83	9	13
2017	Age - 35 - 39 years	58	15	13	7	6	74	13	15
2017	Age - 40 - 44 years	67	19	7	7	0	87	7	16
2017	Age - 45 - 49 years	38	35	11	16	0	73	16	18
2017	Age - 50 - 54 years	60	22	13	5	0	82	5	18
2017	Age - 55 - 59 years	40	41	10	9	0	81	9	10
2014	Age - 30 - 34 years	24	43	15	0	19	66	19	12
2014	Age - 35 - 39 years	56	16	10	10	8	72	18	23
2014	Age - 40 - 44 years	45	42	13	0	0	87	0	19
2014	Age - 45 - 49 years	46	30	17	7	0	76	7	19
2014	Age - 50 - 54 years	28	41	23	7	0	69	7	16
2008	Age - 30 - 34 years	25	50	8	0	17	75	17	12
2008	Age - 40 - 44 years	77	0	23	0	0	77	0	13
2008	Age - 45 - 49 years	28	39	22	6	6	67	11	18
2008	Age - 50 - 54 years	71	24	0	6	0	94	6	17

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	43	40	0	18	0	0	82	18	11
2017	Age - 30 - 34 years	44	40	7	9	0	0	84	9	13
2017	Age - 35 - 39 years	34	40	6	20	0	0	74	20	15
2017	Age - 40 - 44 years	49	39	6	6	0	0	88	6	16
2017	Age - 45 - 49 years	25	34	25	11	5	0	59	16	18
2017	Age - 50 - 54 years	50	34	17	0	0	0	83	0	18
2017	Age - 55 - 59 years	30	32	10	0	19	9	68	21	10
2014	Age - 30 - 34 years	50	8	8	23	11	0	58	34	12
2014	Age - 35 - 39 years	25	25	22	24	4	0	50	28	23
2014	Age - 40 - 44 years	36	46	9	5	4	0	81	9	18
2014	Age - 45 - 49 years	35	22	15	23	4	0	58	27	19
2014	Age - 50 - 54 years	20	18	49	13	0	0	39	13	16

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	43	24	0	15	18	67	33	11
2017	Age - 30 - 34 years	43	41	7	9	0	84	9	13
2017	Age - 35 - 39 years	26	42	26	7	0	67	7	15
2017	Age - 40 - 44 years	44	49	0	6	0	94	6	16
2017	Age - 45 - 49 years	15	30	34	16	5	45	21	18
2017	Age - 50 - 54 years	40	44	17	0	0	83	0	18

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	59	23	0	8	10	0	82	18	11
2017	Age - 30 - 34 years	67	33	0	0	0	0	100	0	13
2017	Age - 35 - 39 years	54	33	6	0	6	0	88	6	15
2017	Age - 40 - 44 years	62	32	7	0	0	0	93	0	16
2017	Age - 45 - 49 years	17	55	19	5	5	0	72	9	18
2017	Age - 50 - 54 years	60	35	5	0	0	0	95	0	18
2017	Age - 55 - 59 years	30	60	0	9	0	0	91	9	10
2014	Age - 30 - 34 years	62	16	15	0	8	0	77	8	12
2014	Age - 35 - 39 years	56	27	14	0	4	0	82	4	23
2014	Age - 40 - 44 years	36	55	9	0	0	0	91	0	19
2014	Age - 45 - 49 years	38	48	4	10	0	0	85	10	19
2014	Age - 50 - 54 years	38	34	20	7	0	0	72	7	16
2008	Age - 30 - 34 years	42	33	8	8	8	0	75	17	12
2008	Age - 40 - 44 years	69	31	0	0	0	0	100	0	13
2008	Age - 45 - 49 years	33	39	17	11	0	0	72	11	18
2008	Age - 50 - 54 years	72	17	0	6	0	6	94	6	18

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	50	24	0	16	10	74	26	11
2017	Age - 30 - 34 years	50	33	7	0	9	84	9	13
2017	Age - 35 - 39 years	47	19	21	0	13	66	13	15
2017	Age - 40 - 44 years	38	62	0	0	0	100	0	16
2017	Age - 45 - 49 years	10	42	25	11	11	53	22	18
2017	Age - 50 - 54 years	49	34	11	5	0	83	5	18
2017	Age - 55 - 59 years	30	41	0	10	19	71	29	10

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	59	23	18	0	0	82	0	11
2017	Age - 30 - 34 years	67	26	7	0	0	93	0	13
2017	Age - 35 - 39 years	81	0	13	0	6	81	6	15
2017	Age - 40 - 44 years	60	26	14	0	0	86	0	16
2017	Age - 45 - 49 years	33	38	20	9	0	71	9	18
2017	Age - 50 - 54 years	65	35	0	0	0	100	0	18
2017	Age - 55 - 59 years	50	41	10	0	0	90	0	10
2014	Age - 30 - 34 years	43	42	8	8	0	85	8	12
2014	Age - 35 - 39 years	69	18	8	4	0	88	4	23
2014	Age - 40 - 44 years	78	13	9	0	0	91	0	19
2014	Age - 45 - 49 years	59	32	8	0	0	92	0	19
2014	Age - 50 - 54 years	53	31	8	8	0	84	8	15

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	31	0	43	26	0	31	26	11
2017	Age - 30 - 34 years	51	23	17	9	0	74	9	13
2017	Age - 35 - 39 years	27	46	7	13	6	74	19	15
2017	Age - 40 - 44 years	42	51	7	0	0	93	0	16
2017	Age - 45 - 49 years	10	49	18	7	16	59	22	18
2017	Age - 50 - 54 years	43	39	18	0	0	82	0	18
2017	Age - 55 - 59 years	37	25	9	10	19	62	29	10
2014	Age - 30 - 34 years	35	42	8	16	0	76	16	12
2014	Age - 35 - 39 years	41	31	16	12	0	72	12	23
2014	Age - 40 - 44 years	29	53	9	5	4	82	9	19
2014	Age - 45 - 49 years	46	19	27	8	0	65	8	19
2014	Age - 50 - 54 years	15	40	25	21	0	55	21	16

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	39	28	8	10	16	0	0	67	26	11
2017	Age - 30 - 34 years	66	25	9	0	0	0	0	91	0	13
2017	Age - 35 - 39 years	48	33	6	13	0	0	0	80	13	15
2017	Age - 40 - 44 years	55	32	13	0	0	0	0	87	0	16
2017	Age - 45 - 49 years	15	41	21	0	22	0	0	56	22	18
2017	Age - 50 - 54 years	54	29	16	0	0	0	0	84	0	18
2017	Age - 55 - 59 years	30	32	10	9	10	9	0	68	21	10
2014	Age - 30 - 34 years	35	24	8	23	0	0	11	65	26	12
2014	Age - 35 - 39 years	46	33	10	8	4	0	0	78	12	23
2014	Age - 40 - 44 years	34	44	18	0	4	0	0	78	4	19
2014	Age - 45 - 49 years	46	26	18	10	0	0	0	72	10	19
2014	Age - 50 - 54 years	28	26	41	5	0	0	0	54	5	16

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	44	39	0	18	0	0	82	18	11
2017	Age - 30 - 34 years	57	43	0	0	0	0	100	0	13
2017	Age - 35 - 39 years	47	40	7	6	0	0	87	6	15
2017	Age - 40 - 44 years	36	64	0	0	0	0	100	0	16
2017	Age - 45 - 49 years	15	40	19	10	16	0	55	26	18
2017	Age - 50 - 54 years	54	40	5	0	0	0	95	0	18
2017	Age - 55 - 59 years	50	31	10	0	0	9	89	0	10
2014	Age - 30 - 34 years	35	42	8	15	0	0	77	15	12
2014	Age - 35 - 39 years	41	37	6	12	4	0	78	16	23
2014	Age - 40 - 44 years	27	41	23	5	4	0	69	9	19
2014	Age - 45 - 49 years	44	30	8	17	0	0	74	17	19
2014	Age - 50 - 54 years	23	45	26	5	0	0	68	5	16

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	39	36	18	8	0	0	75	8	11
2017	Age - 30 - 34 years	57	34	0	9	0	0	91	9	13
2017	Age - 35 - 39 years	47	27	20	6	0	0	74	6	15
2017	Age - 40 - 44 years	63	37	0	0	0	0	100	0	16
2017	Age - 45 - 49 years	28	52	16	5	0	0	79	5	18
2017	Age - 50 - 54 years	65	29	0	5	0	0	95	5	18
2017	Age - 55 - 59 years	50	31	10	9	0	0	81	9	10
2014	Age - 30 - 34 years	43	31	8	8	11	0	73	19	12
2014	Age - 35 - 39 years	62	26	4	0	8	0	88	8	23
2014	Age - 40 - 44 years	55	37	9	0	0	0	91	0	19
2014	Age - 45 - 49 years	59	33	8	0	0	0	92	0	19
2014	Age - 50 - 54 years	23	49	20	7	0	0	72	7	16
2008	Age - 30 - 34 years	33	33	17	8	8	0	67	17	12
2008	Age - 40 - 44 years	77	8	15	0	0	0	85	0	13
2008	Age - 45 - 49 years	33	44	17	0	0	6	82	0	18
2008	Age - 50 - 54 years	61	28	0	11	0	0	89	11	18

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	62	31	8	0	0	0	92	0	11
2017	Age - 30 - 34 years	31	45	7	7	10	0	76	17	13
2017	Age - 35 - 39 years	14	59	20	7	0	0	74	7	15
2017	Age - 40 - 44 years	37	19	18	7	13	6	60	21	16
2017	Age - 45 - 49 years	17	33	28	15	7	0	50	21	18
2017	Age - 50 - 54 years	44	28	18	10	0	0	72	10	18
2017	Age - 55 - 59 years	44	46	9	0	0	0	91	0	10
2014	Age - 30 - 34 years	43	30	19	8	0	0	73	8	12
2014	Age - 35 - 39 years	28	45	18	4	4	0	74	8	23
2014	Age - 40 - 44 years	12	36	32	11	9	0	48	20	19
2014	Age - 45 - 49 years	15	47	15	6	17	0	63	23	19
2014	Age - 50 - 54 years	40	40	10	5	5	0	80	10	16
2008	Age - 30 - 34 years	33	33	8	25	0	0	67	25	12
2008	Age - 40 - 44 years	8	38	23	15	15	0	46	31	13
2008	Age - 45 - 49 years	6	44	33	11	6	0	50	17	18
2008	Age - 50 - 54 years	33	11	33	22	0	0	44	22	18

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	10	15	31	8	16	20	30	32	11
2017	Age - 30 - 34 years	7	8	37	41	7	0	48	15	13
2017	Age - 35 - 39 years	20	33	0	19	21	7	43	57	15
2017	Age - 40 - 44 years	13	25	30	24	7	0	31	39	16
2017	Age - 45 - 49 years	18	30	29	23	0	0	23	48	17
2017	Age - 50 - 54 years	0	35	33	28	5	0	33	35	18
2017	Age - 55 - 59 years	0	38	43	9	0	9	10	42	10
2014	Age - 30 - 34 years	8	35	23	16	8	11	27	48	12
2014	Age - 35 - 39 years	4	39	37	8	12	0	21	43	23
2014	Age - 40 - 44 years	18	19	47	11	5	0	15	37	19
2014	Age - 45 - 49 years	15	34	36	15	0	0	15	49	19
2014	Age - 50 - 54 years	0	38	57	0	5	0	5	38	16
2008	Age - 30 - 34 years	17	33	42	8	0	0	8	50	12
2008	Age - 40 - 44 years	31	23	38	0	8	0	8	54	13
2008	Age - 45 - 49 years	22	67	6	0	6	0	6	89	18
2008	Age - 50 - 54 years	17	33	22	11	17	0	28	50	18

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	10	8	8	8	39	0	28	65	24	11
2017	Age - 30 - 34 years	0	7	18	38	29	0	8	73	8	13
2017	Age - 35 - 39 years	6	20	6	21	13	0	34	51	40	15
2017	Age - 40 - 44 years	7	19	13	35	19	0	6	58	28	16
2017	Age - 45 - 49 years	18	0	32	24	26	0	0	50	18	16
2017	Age - 50 - 54 years	0	0	31	39	25	0	5	68	0	18
2014	Age - 30 - 34 years	0	16	0	31	23	8	22	77	23	12
2014	Age - 35 - 39 years	0	20	22	21	37	0	0	58	20	23
2014	Age - 40 - 44 years	5	19	27	31	13	0	5	47	25	19
2014	Age - 45 - 49 years	0	39	13	40	9	0	0	48	39	19
2014	Age - 50 - 54 years	0	29	28	25	5	7	5	35	33	16
2008	Age - 30 - 34 years	8	42	33	8	0	0	8	9	55	12
2008	Age - 40 - 44 years	23	15	31	15	8	8	0	25	42	13
2008	Age - 45 - 49 years	22	33	22	11	0	0	11	13	63	18
2008	Age - 50 - 54 years	17	17	22	17	22	0	6	41	35	18

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	0	8	25	32	15	0	20	58	10	11
2017	Age - 30 - 34 years	0	9	8	60	14	0	8	81	10	13
2017	Age - 35 - 39 years	0	6	23	39	26	0	7	69	7	15
2017	Age - 40 - 44 years	0	7	6	50	36	0	0	86	7	16
2017	Age - 45 - 49 years	6	38	27	17	13	0	0	30	44	16
2017	Age - 50 - 54 years	0	0	31	38	21	0	11	66	0	18
2014	Age - 30 - 34 years	8	15	27	35	15	0	0	50	23	12
2014	Age - 35 - 39 years	0	14	39	31	16	0	0	47	14	23
2014	Age - 40 - 44 years	5	35	24	27	10	0	0	36	40	18
2014	Age - 45 - 49 years	4	4	41	29	21	0	0	50	9	19
2014	Age - 50 - 54 years	0	27	38	16	13	7	0	31	29	16
2008	Age - 30 - 34 years	8	17	25	25	17	8	0	45	27	12
2008	Age - 40 - 44 years	31	23	31	15	0	0	0	15	54	13
2008	Age - 45 - 49 years	22	28	50	0	0	0	0	0	50	18
2008	Age - 50 - 54 years	11	11	39	22	17	0	0	39	22	18

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	0	16	38	10	16	0	20	33	20	11
2017	Age - 30 - 34 years	0	14	31	33	15	0	8	51	16	13
2017	Age - 35 - 39 years	14	14	7	32	27	0	7	64	29	15
2017	Age - 40 - 44 years	19	26	25	11	18	0	0	29	46	16
2017	Age - 45 - 49 years	17	27	23	10	24	0	0	33	44	18
2017	Age - 50 - 54 years	0	11	28	43	6	0	11	55	13	17
2014	Age - 30 - 34 years	0	8	15	61	16	0	0	77	8	12
2014	Age - 35 - 39 years	8	22	25	26	18	0	0	45	31	23
2014	Age - 40 - 44 years	9	22	49	15	5	0	0	20	31	18
2014	Age - 45 - 49 years	10	8	56	17	9	0	0	25	19	19
2014	Age - 50 - 54 years	0	10	23	38	5	7	16	56	13	16
2008	Age - 30 - 34 years	8	25	17	25	25	0	0	50	33	12
2008	Age - 40 - 44 years	15	15	23	38	8	0	0	46	31	13
2008	Age - 45 - 49 years	6	44	33	11	0	6	0	12	53	18
2008	Age - 50 - 54 years	11	33	22	11	17	0	6	29	47	18

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	0	31	34	8	8	20	19	39	11
2017	Age - 30 - 34 years	0	33	30	22	7	8	32	36	13
2017	Age - 35 - 39 years	6	34	19	13	0	28	18	56	15
2017	Age - 40 - 44 years	26	13	43	6	13	0	18	39	16
2017	Age - 45 - 49 years	8	34	26	8	25	0	32	42	16
2017	Age - 50 - 54 years	0	34	39	16	0	11	18	38	18
2014	Age - 30 - 34 years	8	7	50	16	19	0	35	15	12
2014	Age - 35 - 39 years	8	41	30	12	8	0	21	49	23
2014	Age - 40 - 44 years	15	39	36	5	5	0	9	54	19
2014	Age - 45 - 49 years	19	32	20	21	9	0	30	51	19
2014	Age - 50 - 54 years	5	42	26	14	13	0	28	47	16
2008	Age - 30 - 34 years	50	17	17	0	17	0	17	67	12
2008	Age - 40 - 44 years	23	31	38	0	8	0	8	54	13
2008	Age - 45 - 49 years	22	39	28	6	0	6	6	65	18
2008	Age - 50 - 54 years	18	41	29	0	12	0	12	59	17

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	0	23	18	0	32	0	28	44	32	11
2017	Age - 30 - 34 years	9	0	14	40	29	0	8	75	10	13
2017	Age - 35 - 39 years	6	26	14	6	19	0	28	36	45	15
2017	Age - 40 - 44 years	7	19	19	48	6	0	0	54	26	16
2017	Age - 45 - 49 years	13	18	37	11	21	0	0	32	31	16
2017	Age - 50 - 54 years	0	34	21	29	0	0	16	35	41	18
2014	Age - 30 - 34 years	0	8	15	23	42	0	11	74	9	12
2014	Age - 35 - 39 years	4	10	20	33	29	0	4	65	14	23
2014	Age - 40 - 44 years	5	14	13	48	16	0	5	67	19	19
2014	Age - 45 - 49 years	10	13	18	40	19	0	0	59	23	19
2014	Age - 50 - 54 years	5	13	12	12	26	17	13	56	27	16
2008	Age - 30 - 34 years	8	25	42	17	0	8	0	18	36	12
2008	Age - 40 - 44 years	15	15	46	8	15	0	0	23	31	13
2008	Age - 45 - 49 years	22	17	22	11	11	6	11	27	47	18
2008	Age - 50 - 54 years	11	28	17	17	17	6	6	38	44	18

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	8	8	23	18	24	0	20	52	20	11
2017	Age - 30 - 34 years	0	0	24	23	29	9	15	68	0	13
2017	Age - 35 - 39 years	6	6	21	40	13	0	13	61	14	15
2017	Age - 40 - 44 years	0	6	32	30	25	0	6	59	7	16
2017	Age - 45 - 49 years	13	24	29	7	27	0	0	34	37	16
2017	Age - 50 - 54 years	0	0	28	40	10	0	21	64	0	18
2014	Age - 30 - 34 years	8	15	16	35	16	0	11	57	26	12
2014	Age - 35 - 39 years	4	10	21	43	17	6	0	63	15	23
2014	Age - 40 - 44 years	5	25	38	11	16	0	5	29	31	19
2014	Age - 45 - 49 years	11	9	46	11	22	0	0	33	20	18
2014	Age - 50 - 54 years	0	23	21	10	20	17	8	41	31	16

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	48	52	0	0	0	0	100	0	11
2017	Age - 30 - 34 years	67	25	0	8	0	0	92	8	13
2017	Age - 35 - 39 years	68	19	13	0	0	0	87	0	15
2017	Age - 40 - 44 years	87	6	7	0	0	0	93	0	16
2017	Age - 45 - 49 years	44	37	0	7	6	7	87	13	18
2017	Age - 50 - 54 years	71	18	11	0	0	0	89	0	18
2017	Age - 55 - 59 years	72	28	0	0	0	0	100	0	10
2014	Age - 30 - 34 years	69	23	0	8	0	0	92	8	12
2014	Age - 35 - 39 years	70	26	0	4	0	0	96	4	23
2014	Age - 40 - 44 years	68	27	4	0	0	0	96	0	19
2014	Age - 45 - 49 years	57	26	11	0	6	0	83	6	19
2014	Age - 50 - 54 years	42	50	0	0	8	0	92	8	16
2008	Age - 30 - 34 years	75	8	0	17	0	0	83	17	12
2008	Age - 40 - 44 years	69	15	0	8	8	0	85	15	13
2008	Age - 45 - 49 years	72	11	11	0	6	0	83	6	18
2008	Age - 50 - 54 years	67	17	6	6	0	6	88	6	18

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	35	31	0	8	26	0	0	67	33	11
2017	Age - 30 - 34 years	37	14	24	25	0	0	0	51	25	13
2017	Age - 35 - 39 years	48	0	19	20	6	0	7	51	28	15
2017	Age - 40 - 44 years	32	42	13	7	6	0	0	74	13	16
2017	Age - 45 - 49 years	5	23	38	10	18	0	5	30	30	18
2017	Age - 50 - 54 years	23	42	14	5	0	5	11	77	7	18
2017	Age - 55 - 59 years	10	40	22	0	19	9	0	55	21	10
2014	Age - 30 - 34 years	24	16	19	0	23	0	19	48	29	12
2014	Age - 35 - 39 years	25	25	18	20	12	0	0	50	32	23
2014	Age - 40 - 44 years	22	36	16	12	9	5	0	61	22	19
2014	Age - 45 - 49 years	17	48	11	15	9	0	0	65	24	19
2014	Age - 50 - 54 years	15	31	28	5	21	0	0	46	26	16

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	59	15	0	0	26	0	74	26	11
2017	Age - 30 - 34 years	58	15	17	10	0	0	73	10	13
2017	Age - 35 - 39 years	55	19	6	6	13	0	74	20	15
2017	Age - 40 - 44 years	38	50	6	0	6	0	88	6	16
2017	Age - 45 - 49 years	17	31	23	18	11	0	48	29	18
2017	Age - 50 - 54 years	48	35	12	0	0	5	87	0	18
2017	Age - 55 - 59 years	50	22	10	10	0	9	79	11	10
2014	Age - 30 - 34 years	43	8	0	34	16	0	50	50	12
2014	Age - 35 - 39 years	50	22	10	4	14	0	72	18	23
2014	Age - 40 - 44 years	41	27	16	7	9	0	68	16	19
2014	Age - 45 - 49 years	38	19	18	15	10	0	57	26	19
2014	Age - 50 - 54 years	26	49	12	0	13	0	75	13	16

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	59	18	8	8	8	0	0	77	16	11
2017	Age - 30 - 34 years	52	41	0	7	0	0	0	93	7	13
2017	Age - 35 - 39 years	53	32	0	6	0	8	0	93	7	15
2017	Age - 40 - 44 years	45	49	6	0	0	0	0	94	0	16
2017	Age - 45 - 49 years	27	37	23	0	7	0	7	68	7	18
2017	Age - 50 - 54 years	54	16	25	0	0	0	5	74	0	18
2017	Age - 55 - 59 years	10	49	0	22	10	10	0	65	35	10
2014	Age - 30 - 34 years	34	34	8	24	0	0	0	68	24	12
2014	Age - 35 - 39 years	43	39	6	8	4	0	0	82	12	23
2014	Age - 40 - 44 years	34	42	16	9	0	0	0	76	9	19
2014	Age - 45 - 49 years	42	21	30	7	0	0	0	63	7	19
2014	Age - 50 - 54 years	23	44	21	5	0	7	0	72	6	16
2008	Age - 30 - 34 years	33	17	25	25	0	0	0	50	25	12
2008	Age - 40 - 44 years	54	23	23	0	0	0	0	77	0	13
2008	Age - 45 - 49 years	44	28	6	17	0	6	0	76	18	18
2008	Age - 50 - 54 years	39	39	6	11	6	0	0	78	17	18

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	39	43	0	8	0	10	0	91	9	11
2017	Age - 30 - 34 years	36	31	25	0	0	7	0	73	0	13
2017	Age - 35 - 39 years	46	20	6	0	13	14	0	78	15	15
2017	Age - 40 - 44 years	36	52	6	0	0	0	6	93	0	16
2017	Age - 45 - 49 years	30	28	24	12	7	0	0	57	18	18
2017	Age - 50 - 54 years	32	40	5	5	0	12	5	87	7	18
2017	Age - 55 - 59 years	18	28	25	9	10	10	0	51	21	10
2014	Age - 30 - 34 years	23	23	7	24	0	11	11	60	31	12
2014	Age - 35 - 39 years	29	35	14	0	14	4	4	69	15	23
2014	Age - 40 - 44 years	20	39	23	0	9	9	0	65	10	19
2014	Age - 45 - 49 years	54	15	15	15	0	0	0	69	15	19
2014	Age - 50 - 54 years	20	12	34	5	0	28	0	45	7	16
2008	Age - 30 - 34 years	42	17	8	17	17	0	0	58	33	12
2008	Age - 40 - 44 years	46	8	23	8	8	8	0	58	17	13
2008	Age - 45 - 49 years	28	28	17	11	6	11	0	63	19	18
2008	Age - 50 - 54 years	33	33	6	17	11	0	0	67	28	18

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	0	8	35	10	24	23	0	10	45	11
2017	Age - 30 - 34 years	14	16	22	14	10	17	7	40	31	13
2017	Age - 35 - 39 years	26	27	13	13	6	14	0	62	22	15
2017	Age - 40 - 44 years	12	56	13	0	7	6	6	77	8	16
2017	Age - 45 - 49 years	5	23	28	22	7	10	5	33	34	18
2017	Age - 50 - 54 years	16	39	27	5	0	12	0	63	6	18
2017	Age - 55 - 59 years	8	29	25	0	19	19	0	46	23	10
2014	Age - 30 - 34 years	16	8	8	8	34	16	11	32	58	12
2014	Age - 35 - 39 years	17	25	22	12	8	8	8	49	24	23
2014	Age - 40 - 44 years	0	41	15	12	18	9	5	48	34	19
2014	Age - 45 - 49 years	17	40	19	20	0	4	0	59	20	19
2014	Age - 50 - 54 years	10	10	26	8	26	19	0	25	42	16

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	58	24	0	8	10	0	82	18	11
2017	Age - 30 - 34 years	42	39	19	0	0	0	81	0	13
2017	Age - 35 - 39 years	41	45	7	0	6	0	87	6	15
2017	Age - 40 - 44 years	54	39	8	0	0	0	92	0	15
2017	Age - 45 - 49 years	28	37	28	7	0	0	65	7	18
2017	Age - 50 - 54 years	48	29	18	0	0	5	81	0	18
2017	Age - 55 - 59 years	37	34	0	19	0	10	79	21	10
2014	Age - 30 - 34 years	42	42	0	16	0	0	84	16	12
2014	Age - 35 - 39 years	33	31	23	4	10	0	64	14	23
2014	Age - 40 - 44 years	45	30	9	11	5	0	75	16	19
2014	Age - 45 - 49 years	37	15	37	11	0	0	52	11	19
2014	Age - 50 - 54 years	31	44	20	5	0	0	75	5	16

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	35	32	15	8	10	0	0	67	18	11
2017	Age - 30 - 34 years	44	31	8	18	0	0	0	75	18	13
2017	Age - 35 - 39 years	40	20	20	7	6	0	7	64	14	15
2017	Age - 40 - 44 years	45	42	6	6	0	0	0	87	6	16
2017	Age - 45 - 49 years	15	28	30	16	10	0	0	43	27	18
2017	Age - 50 - 54 years	54	29	11	0	0	7	0	88	0	18
2017	Age - 55 - 59 years	40	31	19	9	0	0	0	71	9	10
2014	Age - 30 - 34 years	50	8	8	26	8	0	0	58	34	12
2014	Age - 35 - 39 years	47	21	18	4	10	0	0	68	14	23
2014	Age - 40 - 44 years	31	47	14	0	9	0	0	78	9	19
2014	Age - 45 - 49 years	25	38	20	17	0	0	0	63	17	19
2014	Age - 50 - 54 years	20	55	7	7	5	0	5	79	13	16
2008	Age - 30 - 34 years	17	42	17	17	8	0	0	58	25	12
2008	Age - 40 - 44 years	23	38	8	31	0	0	0	62	31	13
2008	Age - 45 - 49 years	17	50	17	11	6	0	0	67	17	18
2008	Age - 50 - 54 years	39	28	11	6	11	6	0	71	18	18

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	67	8	8	8	10	0	74	18	11
2017	Age - 30 - 34 years	44	33	8	16	0	0	77	16	13
2017	Age - 35 - 39 years	47	33	6	7	6	0	80	13	15
2017	Age - 40 - 44 years	50	44	6	0	0	0	94	0	16
2017	Age - 45 - 49 years	27	25	33	5	5	6	55	10	18
2017	Age - 50 - 54 years	39	37	18	0	0	7	81	0	18
2017	Age - 55 - 59 years	40	9	22	19	0	10	54	21	10
2014	Age - 30 - 34 years	53	16	0	31	0	0	69	31	12
2014	Age - 35 - 39 years	47	21	20	8	4	0	68	12	23
2014	Age - 40 - 44 years	32	27	16	16	9	0	59	25	19
2014	Age - 45 - 49 years	31	36	18	15	0	0	67	15	19
2014	Age - 50 - 54 years	18	44	31	0	0	7	67	0	16
2008	Age - 30 - 34 years	25	25	0	42	8	0	50	50	12
2008	Age - 40 - 44 years	54	8	15	23	0	0	62	23	13
2008	Age - 45 - 49 years	22	44	22	0	6	6	71	6	18
2008	Age - 50 - 54 years	39	22	22	6	11	0	61	17	18

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	58	16	0	16	10	0	74	26	11
2017	Age - 30 - 34 years	51	24	8	18	0	0	75	18	13
2017	Age - 35 - 39 years	47	27	13	6	6	0	74	13	15
2017	Age - 40 - 44 years	43	51	6	0	0	0	94	0	16
2017	Age - 45 - 49 years	27	33	12	13	16	0	60	28	18
2017	Age - 50 - 54 years	43	39	17	0	0	0	83	0	18
2017	Age - 55 - 59 years	40	22	10	9	19	0	62	29	10
2014	Age - 30 - 34 years	69	0	0	23	8	0	69	31	12
2014	Age - 35 - 39 years	56	17	10	4	14	0	72	18	23
2014	Age - 40 - 44 years	27	56	9	5	4	0	82	9	19
2014	Age - 45 - 49 years	25	42	17	15	0	0	67	15	19
2014	Age - 50 - 54 years	37	38	8	12	0	5	78	13	16
2008	Age - 30 - 34 years	42	8	8	25	17	0	50	42	12
2008	Age - 40 - 44 years	46	15	8	23	0	8	67	25	13
2008	Age - 45 - 49 years	17	50	17	0	17	0	67	17	18
2008	Age - 50 - 54 years	33	44	6	6	11	0	78	17	18

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	92	0	8	0	0	92	0	11
2017	Age - 30 - 34 years	75	16	0	8	0	92	8	13
2017	Age - 35 - 39 years	74	19	7	0	0	93	0	15
2017	Age - 40 - 44 years	94	6	0	0	0	100	0	16
2017	Age - 45 - 49 years	55	26	7	6	7	81	13	18
2017	Age - 50 - 54 years	84	16	0	0	0	100	0	18
2017	Age - 55 - 59 years	59	28	13	0	0	87	0	10
2014	Age - 30 - 34 years	77	15	0	8	0	92	8	12
2014	Age - 35 - 39 years	86	4	6	0	4	90	4	23
2014	Age - 40 - 44 years	82	0	5	13	0	82	13	19
2014	Age - 45 - 49 years	78	15	7	0	0	93	0	19
2014	Age - 50 - 54 years	67	33	0	0	0	100	0	16
2008	Age - 30 - 34 years	75	17	0	8	0	92	8	12
2008	Age - 40 - 44 years	77	8	8	0	8	85	8	13
2008	Age - 45 - 49 years	89	6	0	6	0	94	6	18
2008	Age - 50 - 54 years	78	11	11	0	0	89	0	18

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	15	30	15	8	16	16	0	54	28	11
2017	Age - 30 - 34 years	39	0	14	10	16	0	21	50	32	13
2017	Age - 35 - 39 years	35	7	15	14	8	14	7	53	28	14
2017	Age - 40 - 44 years	45	25	0	12	11	0	6	75	25	16
2017	Age - 45 - 49 years	17	17	32	0	16	5	13	41	20	18
2017	Age - 50 - 54 years	17	21	5	0	22	5	29	58	34	18
2017	Age - 55 - 59 years	13	9	0	9	28	0	40	37	63	10
2014	Age - 30 - 34 years	58	0	15	0	7	8	11	72	9	12
2014	Age - 35 - 39 years	56	18	0	10	16	0	0	74	26	23
2014	Age - 40 - 44 years	43	25	9	9	13	0	0	69	22	19
2014	Age - 45 - 49 years	27	17	18	12	4	4	17	56	21	19
2014	Age - 50 - 54 years	25	25	0	5	0	6	39	90	10	15

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	50	16	8	10	16	67	26	11
2017	Age - 30 - 34 years	65	0	8	8	19	65	27	13
2017	Age - 35 - 39 years	40	40	0	6	13	80	20	15
2017	Age - 40 - 44 years	45	38	13	5	0	83	5	16
2017	Age - 45 - 49 years	27	23	19	22	9	50	31	18
2017	Age - 50 - 54 years	54	29	12	5	0	83	5	18
2017	Age - 55 - 59 years	40	22	10	19	10	62	29	10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	50	42	0	0	8	0	92	8	11
2017	Age - 30 - 34 years	51	23	26	0	0	0	74	0	13
2017	Age - 35 - 39 years	74	13	0	7	6	0	87	13	15
2017	Age - 40 - 44 years	45	55	0	0	0	0	100	0	16
2017	Age - 45 - 49 years	32	30	16	17	5	0	62	22	18
2017	Age - 50 - 54 years	61	16	16	0	0	7	83	0	18
2017	Age - 55 - 59 years	40	31	0	0	19	10	79	21	10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	50	24	0	8	18	74	26	11
2017	Age - 30 - 34 years	51	14	17	18	0	65	18	13
2017	Age - 35 - 39 years	54	20	7	13	6	74	20	15
2017	Age - 40 - 44 years	45	51	5	0	0	95	0	16
2017	Age - 45 - 49 years	29	23	22	5	22	52	27	18
2017	Age - 50 - 54 years	67	16	12	5	0	83	5	18
2017	Age - 55 - 59 years	40	22	19	0	19	62	19	10
2014	Age - 30 - 34 years	50	19	8	23	0	69	23	12
2014	Age - 35 - 39 years	64	12	6	8	10	76	18	23
2014	Age - 40 - 44 years	42	31	9	5	13	73	18	19
2014	Age - 45 - 49 years	39	21	33	7	0	61	7	19
2014	Age - 50 - 54 years	16	56	22	5	0	72	5	15

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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	0	77	15	8	0	0	77	8	11
2017	Age - 30 - 34 years	21	55	15	10	0	0	75	10	13
2017	Age - 35 - 39 years	34	33	20	8	6	0	66	14	15
2017	Age - 40 - 44 years	25	43	13	12	7	0	67	20	16
2017	Age - 45 - 49 years	22	24	33	0	21	0	46	21	18
2017	Age - 50 - 54 years	22	50	17	5	5	0	72	11	18
2017	Age - 55 - 59 years	9	18	25	9	19	19	34	35	10
2014	Age - 30 - 34 years	38	39	7	16	0	0	77	16	12
2014	Age - 35 - 39 years	25	41	18	4	12	0	66	16	23
2014	Age - 40 - 44 years	13	48	21	14	4	0	61	18	19
2014	Age - 45 - 49 years	10	51	19	20	0	0	62	20	19
2014	Age - 50 - 54 years	15	33	27	5	13	7	52	20	16

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	0	64	0	28	0	8	70	30	10
2017	Age - 30 - 34 years	21	72	7	0	0	0	93	0	13
2017	Age - 35 - 39 years	21	47	20	6	6	0	67	13	15
2017	Age - 40 - 44 years	18	56	6	13	7	0	74	20	16
2017	Age - 45 - 49 years	22	16	28	17	16	0	39	33	18
2017	Age - 50 - 54 years	16	61	7	16	0	0	77	16	18
2017	Age - 55 - 59 years	18	13	10	22	19	19	37	51	10
2014	Age - 30 - 34 years	27	31	34	8	0	0	58	8	12
2014	Age - 35 - 39 years	27	33	20	12	8	0	60	20	23
2014	Age - 40 - 44 years	20	44	14	18	4	0	64	22	19
2014	Age - 45 - 49 years	27	34	33	7	0	0	61	7	19
2014	Age - 50 - 54 years	15	28	18	5	21	12	49	30	16
2008	Age - 30 - 34 years	8	8	8	50	17	8	18	73	12
2008	Age - 40 - 44 years	8	38	0	23	23	8	50	50	13
2008	Age - 45 - 49 years	6	17	33	17	22	6	24	41	18
2008	Age - 50 - 54 years	22	28	11	22	17	0	50	39	18

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	8	44	15	8	10	15	61	21	11
2017	Age - 30 - 34 years	21	30	39	0	10	0	51	10	13
2017	Age - 35 - 39 years	14	45	28	6	6	0	60	13	15
2017	Age - 40 - 44 years	12	62	0	19	7	0	74	26	16
2017	Age - 45 - 49 years	10	28	17	29	16	0	38	44	18
2017	Age - 50 - 54 years	10	38	36	11	0	5	50	12	18
2017	Age - 55 - 59 years	18	13	13	9	19	29	42	40	10
2014	Age - 30 - 34 years	16	39	19	16	0	11	61	18	12
2014	Age - 35 - 39 years	17	51	20	8	4	0	68	12	23
2014	Age - 40 - 44 years	7	48	25	6	9	4	58	16	19
2014	Age - 45 - 49 years	23	32	21	24	0	0	55	24	19
2014	Age - 50 - 54 years	15	13	33	10	21	7	31	34	16
2008	Age - 30 - 34 years	8	17	8	33	33	0	25	67	12
2008	Age - 40 - 44 years	0	46	8	31	15	0	46	46	13
2008	Age - 45 - 49 years	6	6	33	28	22	6	12	53	18
2008	Age - 50 - 54 years	17	22	17	17	28	0	39	44	18

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	8	68	9	8	8	0	0	76	16	11
2017	Age - 30 - 34 years	21	24	31	15	0	9	0	50	16	13
2017	Age - 35 - 39 years	14	65	7	8	6	0	0	80	14	15
2017	Age - 40 - 44 years	18	45	11	26	0	0	0	63	26	16
2017	Age - 45 - 49 years	10	33	17	22	18	0	0	43	40	18
2017	Age - 50 - 54 years	16	45	28	5	0	5	0	65	6	18
2017	Age - 55 - 59 years	8	9	22	13	29	19	0	22	51	10
2014	Age - 30 - 34 years	8	26	31	27	8	0	0	34	35	12
2014	Age - 35 - 39 years	25	43	20	4	8	0	0	68	12	23
2014	Age - 40 - 44 years	11	39	21	0	13	11	5	60	16	19
2014	Age - 45 - 49 years	33	19	24	17	7	0	0	53	24	19
2014	Age - 50 - 54 years	15	30	16	10	16	12	0	52	30	16
2008	Age - 30 - 34 years	8	17	17	33	25	0	0	25	58	12
2008	Age - 40 - 44 years	0	23	38	8	23	8	0	25	33	13
2008	Age - 45 - 49 years	6	11	11	17	33	22	0	21	64	18
2008	Age - 50 - 54 years	11	22	22	11	17	17	0	40	33	18

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	0	66	0	19	8	8	0	71	29	11
2017	Age - 30 - 34 years	21	23	23	17	7	9	0	48	27	13
2017	Age - 35 - 39 years	13	33	28	27	0	0	0	46	27	15
2017	Age - 40 - 44 years	12	38	13	24	7	0	6	53	33	16
2017	Age - 45 - 49 years	5	50	12	13	16	5	0	58	30	18
2017	Age - 50 - 54 years	15	49	30	5	0	0	0	64	5	18
2017	Age - 55 - 59 years	9	21	31	0	29	10	0	33	32	10
2014	Age - 30 - 34 years	19	50	23	0	8	0	0	69	8	12
2014	Age - 35 - 39 years	17	29	38	0	16	0	0	46	16	23
2014	Age - 40 - 44 years	0	61	25	9	5	0	0	61	13	19
2014	Age - 45 - 49 years	23	39	21	18	0	0	0	61	18	19
2014	Age - 50 - 54 years	15	28	33	10	13	0	0	44	23	16
2008	Age - 30 - 34 years	8	42	25	17	8	0	0	50	25	12
2008	Age - 40 - 44 years	0	23	38	23	15	0	0	23	38	13
2008	Age - 45 - 49 years	0	24	18	18	35	6	0	25	56	17
2008	Age - 50 - 54 years	17	22	22	28	11	0	0	39	39	18

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	58	24	0	18	0	0	82	18	11
2017	Age - 30 - 34 years	49	51	0	0	0	0	100	0	13
2017	Age - 35 - 39 years	48	33	19	0	0	0	81	0	15
2017	Age - 40 - 44 years	42	52	6	0	0	0	94	0	16
2017	Age - 45 - 49 years	15	57	0	22	7	0	72	28	18
2017	Age - 50 - 54 years	16	62	16	5	0	0	78	5	18
2017	Age - 55 - 59 years	9	28	34	9	10	10	41	21	10
2014	Age - 30 - 34 years	45	47	8	0	0	0	92	0	12
2014	Age - 35 - 39 years	45	28	18	4	4	0	74	8	23
2014	Age - 40 - 44 years	20	62	18	0	0	0	82	0	19
2014	Age - 45 - 49 years	36	30	20	15	0	0	65	15	19
2014	Age - 50 - 54 years	23	55	16	0	0	5	83	0	16

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	66	26	0	9	0	0	91	9	11
2017	Age - 30 - 34 years	66	34	0	0	0	0	100	0	13
2017	Age - 35 - 39 years	61	27	0	6	0	6	93	7	15
2017	Age - 40 - 44 years	37	49	7	6	0	0	86	6	16
2017	Age - 45 - 49 years	22	48	23	0	0	7	75	0	18
2017	Age - 50 - 54 years	44	43	13	0	0	0	87	0	18
2017	Age - 55 - 59 years	18	50	13	0	0	19	84	0	10
2014	Age - 30 - 34 years	39	42	11	0	0	8	88	0	12
2014	Age - 35 - 39 years	56	31	10	0	4	0	86	4	23
2014	Age - 40 - 44 years	33	67	0	0	0	0	100	0	19
2014	Age - 45 - 49 years	48	34	18	0	0	0	82	0	19
2014	Age - 50 - 54 years	23	71	0	0	0	5	100	0	16

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	82	10	8	0	0	0	92	0	11
2017	Age - 30 - 34 years	57	24	10	9	0	0	81	9	13
2017	Age - 35 - 39 years	53	27	6	7	0	6	86	8	15
2017	Age - 40 - 44 years	60	26	7	0	0	6	92	0	16
2017	Age - 45 - 49 years	22	37	34	7	0	0	59	7	18
2017	Age - 50 - 54 years	38	50	7	0	0	5	93	0	18
2017	Age - 55 - 59 years	18	19	22	22	10	10	41	35	10
2014	Age - 30 - 34 years	53	47	0	0	0	0	100	0	12
2014	Age - 35 - 39 years	46	31	8	0	4	12	86	4	23
2014	Age - 40 - 44 years	39	43	9	5	0	5	86	5	19
2014	Age - 45 - 49 years	46	36	11	7	0	0	82	7	19
2014	Age - 50 - 54 years	31	48	8	5	8	0	79	13	16
2008	Age - 30 - 34 years	8	33	17	17	17	8	45	36	12
2008	Age - 40 - 44 years	15	46	8	15	15	0	62	31	13
2008	Age - 45 - 49 years	29	24	18	18	12	0	53	29	17
2008	Age - 50 - 54 years	39	50	0	0	6	6	94	6	18

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	35	39	18	0	8	0	0	74	8	11
2017	Age - 30 - 34 years	36	41	14	10	0	0	0	77	10	13
2017	Age - 35 - 39 years	52	13	35	0	0	0	0	65	0	15
2017	Age - 40 - 44 years	44	49	0	0	0	0	6	100	0	16
2017	Age - 45 - 49 years	27	33	22	18	0	0	0	60	18	18
2017	Age - 50 - 54 years	22	45	16	11	0	5	0	71	12	18
2017	Age - 55 - 59 years	8	28	25	19	0	19	0	46	23	10
2014	Age - 30 - 34 years	66	26	0	0	0	9	0	100	0	11
2014	Age - 35 - 39 years	45	29	10	4	0	12	0	84	4	23
2014	Age - 40 - 44 years	46	22	23	5	0	5	0	71	5	19
2014	Age - 45 - 49 years	46	33	15	0	7	0	0	79	7	19
2014	Age - 50 - 54 years	28	38	15	5	0	5	8	76	6	16

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	20	16	23	0	16	18	8	48	21	11
2017	Age - 30 - 34 years	15	37	15	19	0	15	0	61	22	13
2017	Age - 35 - 39 years	26	0	21	13	6	20	13	39	30	15
2017	Age - 40 - 44 years	17	26	19	12	14	0	13	49	29	16
2017	Age - 45 - 49 years	17	17	30	16	9	10	0	38	28	18
2017	Age - 50 - 54 years	22	39	12	11	0	11	5	73	13	18
2017	Age - 55 - 59 years	8	0	13	13	38	28	0	12	71	10
2014	Age - 30 - 34 years	16	45	8	16	0	16	0	72	19	12
2014	Age - 35 - 39 years	21	22	17	16	24	0	0	43	40	23
2014	Age - 40 - 44 years	11	39	14	18	9	9	0	56	30	19
2014	Age - 45 - 49 years	29	24	24	11	7	0	6	56	19	19
2014	Age - 50 - 54 years	5	34	26	7	5	18	5	50	16	16

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	48	32	20	0	0	0	0	80	0	11
2017	Age - 30 - 34 years	58	34	0	8	0	0	0	92	8	13
2017	Age - 35 - 39 years	74	19	6	0	0	0	0	94	0	15
2017	Age - 40 - 44 years	64	36	0	0	0	0	0	100	0	16
2017	Age - 45 - 49 years	50	26	7	10	7	0	0	76	17	18
2017	Age - 50 - 54 years	72	22	5	0	0	0	0	95	0	18
2017	Age - 55 - 59 years	50	50	0	0	0	0	0	100	0	10
2014	Age - 30 - 34 years	51	42	0	8	0	0	0	92	8	12
2014	Age - 35 - 39 years	66	34	0	0	0	0	0	100	0	23
2014	Age - 40 - 44 years	64	23	5	5	0	4	0	91	5	19
2014	Age - 45 - 49 years	55	41	4	0	0	0	0	96	0	19
2014	Age - 50 - 54 years	33	58	0	0	0	0	8	100	0	16

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	39	46	8	0	8	0	92	0	11
2017	Age - 30 - 34 years	45	22	25	0	0	7	73	0	13
2017	Age - 35 - 39 years	45	35	0	0	8	13	100	0	15
2017	Age - 40 - 44 years	62	32	0	0	0	6	100	0	16
2017	Age - 45 - 49 years	50	31	13	0	0	7	87	0	18
2017	Age - 50 - 54 years	62	33	0	0	0	5	100	0	18
2017	Age - 55 - 59 years	59	28	0	0	0	13	100	0	10
2014	Age - 30 - 34 years	61	23	0	0	16	0	100	0	12
2014	Age - 35 - 39 years	82	12	0	0	0	6	100	0	23
2014	Age - 40 - 44 years	69	22	5	0	4	0	95	0	19
2014	Age - 45 - 49 years	63	32	4	0	0	0	96	0	19
2014	Age - 50 - 54 years	54	31	7	0	0	8	92	0	16
2008	Age - 30 - 34 years	75	0	0	8	0	17	90	10	12
2008	Age - 40 - 44 years	54	38	8	0	0	0	92	0	13
2008	Age - 45 - 49 years	50	28	17	6	0	0	78	6	18
2008	Age - 50 - 54 years	78	11	11	0	0	0	89	0	18

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	35	15	15	0	26	9	0	55	28	11
2017	Age - 30 - 34 years	23	25	25	19	0	0	8	52	21	12
2017	Age - 35 - 39 years	32	42	7	13	6	0	0	74	19	15
2017	Age - 40 - 44 years	18	44	20	17	0	0	0	63	17	16
2017	Age - 45 - 49 years	27	19	29	0	24	0	0	46	24	18
2017	Age - 50 - 54 years	31	46	12	5	0	5	0	81	6	18
2017	Age - 55 - 59 years	30	10	22	19	9	9	0	44	32	10
2014	Age - 30 - 34 years	54	8	15	23	0	0	0	61	23	12
2014	Age - 35 - 39 years	31	29	18	8	8	6	0	63	17	23
2014	Age - 40 - 44 years	23	38	14	9	9	0	7	66	19	19
2014	Age - 45 - 49 years	17	28	28	28	0	0	0	44	28	19
2014	Age - 50 - 54 years	18	42	13	7	13	7	0	64	22	16
2008	Age - 30 - 34 years	0	33	25	17	25	0	0	33	42	12
2008	Age - 40 - 44 years	15	31	15	23	15	0	0	46	38	13
2008	Age - 45 - 49 years	6	39	28	6	17	6	0	47	24	18
2008	Age - 50 - 54 years	22	50	11	11	6	0	0	72	17	18

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	15	0	15	36	33	0	0	15	70	11
2017	Age - 30 - 34 years	0	30	15	32	23	0	0	30	55	13
2017	Age - 35 - 39 years	13	7	6	34	33	0	7	21	72	15
2017	Age - 40 - 44 years	6	19	13	36	19	0	6	27	59	16
2017	Age - 45 - 49 years	17	7	26	15	35	0	0	24	50	18
2017	Age - 50 - 54 years	10	31	16	11	11	5	15	52	27	18
2017	Age - 55 - 59 years	9	19	31	13	19	10	0	31	35	10
2014	Age - 30 - 34 years	8	23	8	27	35	0	0	31	61	12
2014	Age - 35 - 39 years	12	8	8	33	24	10	4	24	66	23
2014	Age - 40 - 44 years	5	12	25	29	18	4	7	19	53	19
2014	Age - 45 - 49 years	6	4	33	23	17	4	12	13	48	19
2014	Age - 50 - 54 years	10	16	15	10	36	7	5	30	52	16
2008	Age - 30 - 34 years	0	17	17	17	42	0	8	18	64	12
2008	Age - 40 - 44 years	8	0	23	15	38	0	15	9	64	13
2008	Age - 45 - 49 years	0	12	29	18	35	6	0	13	56	17
2008	Age - 50 - 54 years	6	28	22	11	17	17	0	40	33	18

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	24	35	8	18	16	0	0	59	34	11
2017	Age - 30 - 34 years	37	37	17	9	0	0	0	74	9	13
2017	Age - 35 - 39 years	26	40	21	0	13	0	0	66	13	15
2017	Age - 40 - 44 years	18	82	0	0	0	0	0	100	0	16
2017	Age - 45 - 49 years	29	31	11	13	9	0	7	64	24	18
2017	Age - 50 - 54 years	32	41	16	11	0	0	0	73	11	18
2017	Age - 55 - 59 years	18	32	13	9	10	19	0	61	23	10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	50	9	18	16	0	8	0	64	17	11
2017	Age - 30 - 34 years	54	29	8	10	0	0	0	82	10	13
2017	Age - 35 - 39 years	34	41	13	6	6	0	0	75	13	15
2017	Age - 40 - 44 years	44	36	19	0	0	0	0	81	0	16
2017	Age - 45 - 49 years	22	38	17	18	5	0	0	60	22	18
2017	Age - 50 - 54 years	32	45	22	0	0	0	0	78	0	18
2017	Age - 55 - 59 years	37	10	44	0	0	9	0	52	0	10
2014	Age - 30 - 34 years	58	19	23	0	0	0	0	77	0	12
2014	Age - 35 - 39 years	51	22	18	4	4	0	0	74	8	23
2014	Age - 40 - 44 years	47	44	9	0	0	0	0	91	0	19
2014	Age - 45 - 49 years	44	39	17	0	0	0	0	83	0	19
2014	Age - 50 - 54 years	15	49	23	0	0	5	8	74	0	16

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	58	18	9	16	0	0	76	16	11
2017	Age - 30 - 34 years	51	15	27	7	0	0	66	7	13
2017	Age - 35 - 39 years	45	49	0	0	6	0	94	6	15
2017	Age - 40 - 44 years	20	74	7	0	0	0	93	0	16
2017	Age - 45 - 49 years	34	44	0	16	7	0	78	22	18
2017	Age - 50 - 54 years	32	56	12	0	0	0	88	0	18
2017	Age - 55 - 59 years	30	51	19	0	0	0	81	0	10
2014	Age - 30 - 34 years	50	35	15	0	0	0	85	0	12
2014	Age - 35 - 39 years	47	37	0	0	4	12	96	4	23
2014	Age - 40 - 44 years	41	46	9	5	0	0	87	5	19
2014	Age - 45 - 49 years	50	33	11	6	0	0	83	6	19
2014	Age - 50 - 54 years	28	54	7	0	0	10	92	0	16

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	67	16	18	0	0	82	0	11
2017	Age - 30 - 34 years	68	32	0	0	0	100	0	13
2017	Age - 35 - 39 years	61	20	13	0	6	80	6	15
2017	Age - 40 - 44 years	44	50	0	7	0	93	7	16
2017	Age - 45 - 49 years	39	38	7	16	0	78	16	18
2017	Age - 50 - 54 years	65	29	5	0	0	95	0	18
2017	Age - 55 - 59 years	40	31	10	19	0	71	19	10
2014	Age - 30 - 34 years	58	26	15	0	0	85	0	12
2014	Age - 35 - 39 years	54	28	4	4	10	82	14	23
2014	Age - 40 - 44 years	66	30	0	0	5	95	5	19
2014	Age - 45 - 49 years	46	37	17	0	0	83	0	19
2014	Age - 50 - 54 years	28	58	13	0	0	87	0	16
2008	Age - 30 - 34 years	33	42	8	8	8	75	17	12
2008	Age - 40 - 44 years	15	62	15	0	8	77	8	13
2008	Age - 45 - 49 years	22	44	28	0	6	67	6	18
2008	Age - 50 - 54 years	33	33	6	17	11	67	28	18

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	67	16	8	10	0	0	82	10	11
2017	Age - 30 - 34 years	57	43	0	0	0	0	100	0	13
2017	Age - 35 - 39 years	47	27	20	6	0	0	74	6	15
2017	Age - 40 - 44 years	51	30	6	14	0	0	80	14	16
2017	Age - 45 - 49 years	34	26	25	11	5	0	59	16	18
2017	Age - 50 - 54 years	53	41	0	5	0	0	95	5	18
2017	Age - 55 - 59 years	40	13	19	9	10	10	58	21	10
2014	Age - 30 - 34 years	42	35	15	8	0	0	77	8	12
2014	Age - 35 - 39 years	45	22	24	0	8	0	68	8	23
2014	Age - 40 - 44 years	43	39	9	4	5	0	82	9	19
2014	Age - 45 - 49 years	48	41	11	0	0	0	89	0	19
2014	Age - 50 - 54 years	18	25	29	13	8	7	47	22	16

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	67	16	8	0	10	0	82	10	11
2017	Age - 30 - 34 years	43	38	19	0	0	0	81	0	13
2017	Age - 35 - 39 years	43	29	21	7	0	0	72	7	14
2017	Age - 40 - 44 years	51	36	0	14	0	0	86	14	16
2017	Age - 45 - 49 years	34	31	24	7	5	0	64	11	18
2017	Age - 50 - 54 years	37	57	0	5	0	0	95	5	18
2017	Age - 55 - 59 years	40	31	0	19	10	0	71	29	10
2014	Age - 30 - 34 years	42	43	15	0	0	0	85	0	12
2014	Age - 35 - 39 years	54	12	26	0	8	0	66	8	23
2014	Age - 40 - 44 years	36	51	9	5	0	0	87	5	19
2014	Age - 45 - 49 years	33	54	13	0	0	0	87	0	19
2014	Age - 50 - 54 years	18	30	31	13	8	0	49	21	16
2008	Age - 30 - 34 years	17	42	8	25	8	0	58	33	12
2008	Age - 40 - 44 years	15	46	15	8	8	8	67	17	13
2008	Age - 45 - 49 years	17	33	22	17	11	0	50	28	18
2008	Age - 50 - 54 years	39	33	11	11	6	0	72	17	18

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	30	24	0	15	30	0	0	55	45	11
2017	Age - 30 - 34 years	50	41	0	0	9	0	0	91	9	13
2017	Age - 35 - 39 years	47	33	6	7	6	0	0	80	13	15
2017	Age - 40 - 44 years	50	19	6	24	0	0	0	70	24	16
2017	Age - 45 - 49 years	27	28	26	6	0	0	13	63	7	18
2017	Age - 50 - 54 years	50	39	0	11	0	0	0	89	11	18
2017	Age - 55 - 59 years	50	22	10	10	0	9	0	79	11	10
2014	Age - 30 - 34 years	42	16	8	26	0	8	0	63	28	12
2014	Age - 35 - 39 years	57	16	8	4	8	6	0	78	13	23
2014	Age - 40 - 44 years	45	33	14	5	0	4	0	81	5	19
2014	Age - 45 - 49 years	46	33	4	11	0	0	7	84	12	19
2014	Age - 50 - 54 years	31	20	10	18	0	12	8	65	22	16
2008	Age - 30 - 34 years	17	25	8	17	33	0	0	42	50	12
2008	Age - 40 - 44 years	23	23	15	0	8	23	8	67	11	13
2008	Age - 45 - 49 years	18	29	6	18	18	12	0	53	40	17
2008	Age - 50 - 54 years	44	17	11	6	6	11	6	73	13	18

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Age - 25 - 29 years	61	8	31	11
2017	Age - 30 - 34 years	32	45	23	13
2017	Age - 35 - 39 years	34	40	26	15
2017	Age - 40 - 44 years	24	37	39	16
2017	Age - 45 - 49 years	10	47	43	18
2017	Age - 50 - 54 years	16	63	21	18
2017	Age - 55 - 59 years	28	43	29	10
2014	Age - 30 - 34 years	26	50	24	12
2014	Age - 35 - 39 years	12	43	45	23
2014	Age - 40 - 44 years	16	48	36	19
2014	Age - 45 - 49 years	8	63	28	19
2014	Age - 50 - 54 years	28	52	21	16

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 25 - 29 years	0	100	11
2017	Age - 40 - 44 years	0	100	16
2017	Age - 50 - 54 years	29	71	18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	28	0	8	8	0	41	16	64	18	11
2017	Age - 30 - 34 years	22	8	32	0	0	31	7	49	0	13
2017	Age - 35 - 39 years	6	13	14	0	13	35	19	43	28	15
2017	Age - 40 - 44 years	24	30	13	7	0	19	6	73	10	16
2017	Age - 45 - 49 years	0	0	23	28	0	27	22	0	55	18
2017	Age - 50 - 54 years	15	23	39	5	0	17	0	46	7	18
2017	Age - 55 - 59 years	8	35	0	9	10	19	19	69	31	10
2014	Age - 30 - 34 years	8	23	8	16	8	8	30	50	38	12
2014	Age - 35 - 39 years	17	21	17	8	14	16	8	49	29	23
2014	Age - 40 - 44 years	6	40	14	5	0	36	0	72	7	19
2014	Age - 45 - 49 years	6	30	15	25	0	19	4	47	33	19
2014	Age - 50 - 54 years	0	26	26	12	0	10	25	41	19	16

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	43	25	16	8	0	9	0	74	8	11
2017	Age - 30 - 34 years	36	30	24	9	0	0	0	66	9	13
2017	Age - 35 - 39 years	19	33	14	6	6	22	0	67	16	15
2017	Age - 40 - 44 years	24	50	14	0	0	6	6	85	0	16
2017	Age - 45 - 49 years	17	32	30	22	0	0	0	49	22	18
2017	Age - 50 - 54 years	37	18	34	5	0	5	0	58	6	18
2017	Age - 55 - 59 years	40	22	9	9	10	10	0	69	21	10
2014	Age - 30 - 34 years	16	27	34	8	0	16	0	50	10	12
2014	Age - 35 - 39 years	29	31	22	4	8	6	0	63	13	23
2014	Age - 40 - 44 years	31	28	23	0	4	13	0	69	5	19
2014	Age - 45 - 49 years	15	43	30	6	0	7	0	61	7	19
2014	Age - 50 - 54 years	18	39	29	0	0	14	0	67	0	16

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	44	31	18	0	0	8	0	81	0	11
2017	Age - 30 - 34 years	15	55	7	14	9	0	0	70	23	13
2017	Age - 35 - 39 years	6	61	7	13	0	6	7	78	15	15
2017	Age - 40 - 44 years	43	39	6	6	0	0	6	87	7	16
2017	Age - 45 - 49 years	23	36	21	14	0	5	0	62	15	18
2017	Age - 50 - 54 years	17	42	5	0	5	0	31	85	8	18
2017	Age - 55 - 59 years	22	47	13	0	0	10	8	85	0	10
2014	Age - 30 - 34 years	23	50	27	0	0	0	0	73	0	12
2014	Age - 35 - 39 years	25	34	21	8	4	0	8	64	14	23
2014	Age - 40 - 44 years	23	59	9	5	0	5	0	86	5	19
2014	Age - 45 - 49 years	4	47	15	4	4	0	25	68	11	19
2014	Age - 50 - 54 years	23	59	0	0	0	0	18	100	0	16
2008	Age - 30 - 34 years	17	42	17	8	0	8	8	70	10	12
2008	Age - 40 - 44 years	15	46	31	8	0	0	0	62	8	13
2008	Age - 45 - 49 years	24	35	12	12	0	0	18	71	14	17
2008	Age - 50 - 54 years	29	41	12	0	0	0	18	86	0	17

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	28	16	18	8	8	24	0	57	20	11
2017	Age - 30 - 34 years	0	23	23	0	0	38	16	50	0	13
2017	Age - 35 - 39 years	0	7	34	13	6	21	19	11	32	15
2017	Age - 40 - 44 years	6	37	19	6	7	13	12	57	18	16
2017	Age - 45 - 49 years	5	18	23	11	0	27	16	41	20	18
2017	Age - 50 - 54 years	22	11	40	0	0	6	21	45	0	18
2017	Age - 55 - 59 years	0	18	22	22	10	18	10	25	44	10
2014	Age - 30 - 34 years	8	0	23	0	7	35	27	20	19	12
2014	Age - 35 - 39 years	0	26	27	6	4	16	20	42	16	23
2014	Age - 40 - 44 years	0	40	15	0	9	31	5	62	14	19
2014	Age - 45 - 49 years	0	43	25	7	0	17	8	57	9	19
2014	Age - 50 - 54 years	18	29	5	0	21	17	10	65	29	16

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	59	26	8	8	0	0	0	85	8	11
2017	Age - 30 - 34 years	28	30	9	18	0	7	7	68	21	13
2017	Age - 35 - 39 years	13	41	20	0	6	13	7	67	8	15
2017	Age - 40 - 44 years	51	30	6	6	0	0	6	87	7	16
2017	Age - 45 - 49 years	17	35	16	11	0	21	0	65	14	18
2017	Age - 50 - 54 years	24	24	27	0	0	0	26	64	0	18
2017	Age - 55 - 59 years	22	41	0	9	10	10	8	77	23	10
2014	Age - 30 - 34 years	42	8	15	7	0	27	0	69	10	12
2014	Age - 35 - 39 years	43	35	4	6	4	4	4	85	11	23
2014	Age - 40 - 44 years	23	41	14	0	9	14	0	74	10	19
2014	Age - 45 - 49 years	15	34	26	0	4	8	12	61	5	19
2014	Age - 50 - 54 years	23	54	0	0	0	5	18	100	0	16
2008	Age - 30 - 34 years	8	33	42	0	0	8	8	50	0	12
2008	Age - 40 - 44 years	17	42	25	8	0	8	0	64	9	12
2008	Age - 45 - 49 years	18	35	24	6	0	0	18	64	7	17
2008	Age - 50 - 54 years	22	44	11	0	0	6	17	86	0	18

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	51	16	15	8	0	10	0	74	9	11
2017	Age - 30 - 34 years	15	52	7	10	0	9	7	80	11	13
2017	Age - 35 - 39 years	20	27	14	8	6	19	7	63	19	15
2017	Age - 40 - 44 years	38	31	6	19	0	0	6	73	20	16
2017	Age - 45 - 49 years	12	40	16	11	0	21	0	66	14	18
2017	Age - 50 - 54 years	29	24	21	5	0	0	21	67	7	18
2017	Age - 55 - 59 years	9	32	13	9	10	19	8	57	26	10
2014	Age - 30 - 34 years	35	31	0	8	0	27	0	89	11	12
2014	Age - 35 - 39 years	25	35	12	10	4	10	4	69	16	23
2014	Age - 40 - 44 years	20	44	14	4	0	18	0	78	5	19
2014	Age - 45 - 49 years	15	41	20	0	4	8	12	70	5	19
2014	Age - 50 - 54 years	18	41	5	8	0	10	18	82	11	16
2008	Age - 30 - 34 years	17	33	17	8	0	17	8	67	11	12
2008	Age - 40 - 44 years	15	31	15	15	8	8	8	55	27	13
2008	Age - 45 - 49 years	17	28	17	17	6	11	6	53	27	18
2008	Age - 50 - 54 years	28	28	11	17	0	6	11	67	20	18

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	No (%)	Total responses
2017	Age - 30 - 34 years	100	13
2017	Age - 40 - 44 years	100	16
2014	Age - 30 - 34 years	100	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	35	0	16	0	0	26	23	69	0	11
2017	Age - 30 - 34 years	7	26	39	0	0	14	14	46	0	13
2017	Age - 35 - 39 years	6	13	7	0	13	41	19	50	32	15
2017	Age - 40 - 44 years	12	24	25	7	0	19	13	53	10	16
2017	Age - 45 - 49 years	0	17	29	13	5	15	22	27	27	18
2017	Age - 50 - 54 years	10	28	39	0	0	17	5	49	0	18
2017	Age - 55 - 59 years	8	22	32	9	10	9	9	37	23	10
2014	Age - 30 - 34 years	8	23	23	0	0	46	0	57	0	12
2014	Age - 35 - 39 years	21	17	31	0	4	10	18	52	5	23
2014	Age - 40 - 44 years	6	26	21	0	4	36	7	56	7	19
2014	Age - 45 - 49 years	10	30	30	10	0	15	4	49	13	19
2014	Age - 50 - 54 years	8	33	18	0	5	26	10	65	8	16

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	50	9	33	0	0	0	8	64	0	11
2017	Age - 30 - 34 years	30	39	24	0	0	0	7	74	0	13
2017	Age - 35 - 39 years	32	35	7	0	6	13	7	83	8	15
2017	Age - 40 - 44 years	25	36	20	7	0	6	6	70	8	16
2017	Age - 45 - 49 years	22	27	40	7	5	0	0	49	11	18
2017	Age - 50 - 54 years	27	28	34	0	0	11	0	62	0	18
2017	Age - 55 - 59 years	8	54	0	9	10	19	0	77	23	10
2014	Age - 30 - 34 years	35	31	15	0	0	19	0	81	0	12
2014	Age - 35 - 39 years	37	31	10	4	4	10	4	79	9	23
2014	Age - 40 - 44 years	29	39	18	4	0	9	0	75	5	19
2014	Age - 45 - 49 years	25	30	28	10	0	7	0	59	11	19
2014	Age - 50 - 54 years	18	33	26	0	5	17	0	63	6	16

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	50	8	26	8	8	0	58	16	11
2017	Age - 30 - 34 years	21	63	0	15	0	0	85	15	13
2017	Age - 35 - 39 years	66	14	0	0	13	7	86	14	15
2017	Age - 40 - 44 years	37	26	19	11	6	0	64	17	16
2017	Age - 45 - 49 years	29	44	12	10	5	0	73	15	18
2017	Age - 50 - 54 years	77	5	5	0	7	5	86	8	18
2017	Age - 55 - 59 years	56	22	0	22	0	0	78	22	10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	39	15	15	16	15	0	54	31	11
2017	Age - 30 - 34 years	24	14	16	39	7	0	37	46	13
2017	Age - 35 - 39 years	13	13	40	27	0	7	28	29	15
2017	Age - 40 - 44 years	0	38	17	32	13	0	38	45	16
2017	Age - 45 - 49 years	17	16	28	18	21	0	33	39	18
2017	Age - 50 - 54 years	33	16	28	11	12	0	49	23	18
2017	Age - 55 - 59 years	28	32	19	22	0	0	59	22	10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	26	43	15	15	0	0	70	15	11
2017	Age - 30 - 34 years	30	8	41	14	7	0	38	21	13
2017	Age - 35 - 39 years	13	46	7	20	8	7	64	29	15
2017	Age - 40 - 44 years	12	36	13	6	33	0	48	39	16
2017	Age - 45 - 49 years	18	16	27	19	14	5	36	35	18
2017	Age - 50 - 54 years	30	42	5	23	0	0	72	23	17
2017	Age - 55 - 59 years	32	0	27	31	0	10	35	35	10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	18	44	8	15	15	0	0	61	30	11
2017	Age - 30 - 34 years	21	14	40	25	0	0	0	35	25	13
2017	Age - 35 - 39 years	21	26	27	13	7	0	7	50	21	15
2017	Age - 40 - 44 years	12	12	37	19	20	0	0	24	39	16
2017	Age - 45 - 49 years	10	23	10	36	21	0	0	33	57	18
2017	Age - 50 - 54 years	11	38	28	16	7	0	0	49	24	18
2017	Age - 55 - 59 years	22	27	19	9	13	10	0	55	24	10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	62	8	15	15	0	0	70	15	11
2017	Age - 30 - 34 years	30	31	15	7	16	0	61	24	13
2017	Age - 35 - 39 years	40	21	19	7	6	7	65	14	15
2017	Age - 40 - 44 years	26	36	19	6	12	0	62	18	16
2017	Age - 45 - 49 years	32	12	22	12	17	5	46	31	17
2017	Age - 50 - 54 years	56	11	10	5	17	0	67	23	18
2017	Age - 55 - 59 years	51	8	0	0	13	28	83	17	10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	43	25	9	16	8	68	23	11
2017	Age - 30 - 34 years	23	23	23	14	17	46	30	13
2017	Age - 35 - 39 years	35	22	21	22	0	57	22	14
2017	Age - 40 - 44 years	19	12	25	30	13	31	43	16
2017	Age - 45 - 49 years	24	26	18	5	28	49	33	18
2017	Age - 50 - 54 years	50	24	11	10	5	74	15	18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	43	24	10	16	8	0	0	67	23	11
2017	Age - 30 - 34 years	28	55	0	17	0	0	0	83	17	13
2017	Age - 35 - 39 years	21	28	14	22	0	0	16	57	26	14
2017	Age - 40 - 44 years	32	37	13	12	6	0	0	69	18	16
2017	Age - 45 - 49 years	23	23	28	6	9	5	5	52	17	18
2017	Age - 50 - 54 years	55	22	13	10	0	0	0	77	10	18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	52	23	18	0	8	0	74	8	11
2017	Age - 30 - 34 years	15	49	29	0	7	0	64	7	13
2017	Age - 35 - 39 years	28	14	22	8	14	16	49	25	14
2017	Age - 40 - 44 years	31	36	6	7	20	0	67	26	16
2017	Age - 45 - 49 years	17	23	34	22	5	0	40	26	18
2017	Age - 50 - 54 years	16	39	23	23	0	0	54	23	18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	59	8	8	8	18	0	0	67	26	11
2017	Age - 30 - 34 years	54	23	7	0	9	0	7	83	10	13
2017	Age - 35 - 39 years	42	17	7	28	0	0	7	63	30	14
2017	Age - 40 - 44 years	38	37	13	0	6	0	6	80	7	16
2017	Age - 45 - 49 years	16	13	21	28	11	5	5	32	44	18
2017	Age - 50 - 54 years	44	21	29	5	0	0	0	66	5	18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	62	31	0	8	0	0	92	8	11
2017	Age - 30 - 34 years	68	15	16	0	0	0	84	0	13
2017	Age - 35 - 39 years	56	7	14	0	7	15	75	8	14
2017	Age - 40 - 44 years	42	38	13	0	7	0	80	7	16
2017	Age - 45 - 49 years	42	21	17	5	10	5	67	15	18
2017	Age - 50 - 54 years	39	28	16	18	0	0	67	18	18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	67	8	8	0	18	0	74	18	11
2017	Age - 30 - 34 years	52	16	7	25	0	0	68	25	13
2017	Age - 35 - 39 years	61	20	12	0	0	7	87	0	15
2017	Age - 40 - 44 years	58	23	13	6	0	0	81	6	16
2017	Age - 45 - 49 years	31	38	24	7	0	0	69	7	18
2017	Age - 50 - 54 years	53	31	11	5	0	0	84	5	18
2017	Age - 55 - 59 years	69	0	31	0	0	0	69	0	10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	74	16	10	0	0	0	90	0	11
2017	Age - 30 - 34 years	73	18	9	0	0	0	91	0	13
2017	Age - 35 - 39 years	67	0	6	0	20	7	72	21	15
2017	Age - 40 - 44 years	88	12	0	0	0	0	100	0	16
2017	Age - 45 - 49 years	60	23	7	5	5	0	84	9	18
2017	Age - 50 - 54 years	78	11	5	5	0	0	89	5	18
2017	Age - 55 - 59 years	52	10	9	10	0	19	77	12	10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	50	32	8	0	10	0	82	10	11
2017	Age - 30 - 34 years	60	40	0	0	0	0	100	0	13
2017	Age - 35 - 39 years	67	20	0	7	6	0	87	13	15
2017	Age - 40 - 44 years	56	38	0	6	0	0	94	6	16
2017	Age - 45 - 49 years	47	33	0	11	5	5	83	17	18
2017	Age - 50 - 54 years	66	30	5	0	0	0	95	0	18

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	43	24	16	10	8	0	67	18	11
2017	Age - 30 - 34 years	58	15	8	19	0	0	73	19	13
2017	Age - 35 - 39 years	53	27	6	7	6	0	80	13	15
2017	Age - 40 - 44 years	51	38	5	6	0	0	89	6	16
2017	Age - 45 - 49 years	33	23	12	22	5	5	60	28	18
2017	Age - 50 - 54 years	82	7	0	11	0	0	89	11	18
2017	Age - 55 - 59 years	27	34	0	29	0	10	68	32	10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	59	8	0	0	0	33	100	0	11
2017	Age - 30 - 34 years	69	8	0	0	0	22	100	0	13
2017	Age - 35 - 39 years	67	7	0	7	0	19	92	8	15
2017	Age - 40 - 44 years	51	26	0	0	6	17	93	7	16
2017	Age - 45 - 49 years	48	17	9	0	0	27	88	0	18
2017	Age - 50 - 54 years	72	23	0	0	0	5	100	0	18
2017	Age - 55 - 59 years	29	22	18	0	0	31	74	0	10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	77	16	8	0	0	92	0	11
2017	Age - 30 - 34 years	68	23	8	0	0	92	0	13
2017	Age - 35 - 39 years	54	33	7	0	7	93	0	15
2017	Age - 40 - 44 years	49	39	6	6	0	87	6	16
2017	Age - 45 - 49 years	53	28	15	0	5	85	0	18
2017	Age - 50 - 54 years	70	30	0	0	0	100	0	18
2017	Age - 55 - 59 years	68	13	10	0	10	89	0	10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	51	31	10	0	0	8	89	0	11
2017	Age - 30 - 34 years	91	0	0	9	0	0	91	9	13
2017	Age - 35 - 39 years	80	0	0	8	6	7	85	15	15
2017	Age - 40 - 44 years	82	18	0	0	0	0	100	0	16
2017	Age - 45 - 49 years	67	12	10	5	0	6	84	5	18
2017	Age - 50 - 54 years	93	0	0	7	0	0	93	7	18
2017	Age - 55 - 59 years	71	10	0	9	0	10	90	10	10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	35	31	26	8	0	0	67	8	11
2017	Age - 30 - 34 years	52	34	14	0	0	0	86	0	13
2017	Age - 35 - 39 years	45	21	20	8	7	0	66	15	15
2017	Age - 40 - 44 years	32	24	25	7	6	6	59	14	16
2017	Age - 45 - 49 years	52	28	10	0	5	5	84	5	18
2017	Age - 50 - 54 years	73	16	11	0	0	0	89	0	18
2017	Age - 55 - 59 years	60	21	0	10	0	10	89	11	10

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	8	37	31	25	0	44	25	11
2017	Age - 30 - 34 years	15	8	63	7	7	23	14	13
2017	Age - 35 - 39 years	20	26	35	14	6	45	20	15
2017	Age - 40 - 44 years	13	26	36	19	7	39	26	16
2017	Age - 45 - 49 years	10	13	37	23	16	24	39	18
2017	Age - 50 - 54 years	16	27	41	16	0	43	16	18
2017	Age - 55 - 59 years	13	9	59	19	0	22	19	10

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	10	15	59	9	8	16	25	11
2017	Age - 30 - 34 years	7	21	51	7	15	22	28	13
2017	Age - 35 - 39 years	13	6	34	27	19	46	20	15
2017	Age - 40 - 44 years	14	25	43	13	6	19	38	16
2017	Age - 45 - 49 years	5	40	19	18	17	35	45	18
2017	Age - 50 - 54 years	0	5	44	32	18	51	5	18
2017	Age - 55 - 59 years	0	19	22	22	37	59	19	10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	30	25	29	16	0	0	56	16	11
2017	Age - 30 - 34 years	36	22	14	27	0	0	59	27	13
2017	Age - 35 - 39 years	47	26	7	21	0	0	73	21	15
2017	Age - 40 - 44 years	25	62	13	0	0	0	87	0	16
2017	Age - 45 - 49 years	15	45	24	7	9	0	60	16	18
2017	Age - 50 - 54 years	22	51	22	0	0	6	77	0	18
2017	Age - 55 - 59 years	40	19	22	0	19	0	59	19	10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	43	23	16	10	8	66	18	11
2017	Age - 30 - 34 years	15	37	18	30	0	52	30	13
2017	Age - 35 - 39 years	27	40	13	13	6	67	20	15
2017	Age - 40 - 44 years	12	37	39	12	0	49	12	16
2017	Age - 45 - 49 years	24	18	24	13	22	42	35	17
2017	Age - 50 - 54 years	12	60	23	5	0	72	5	18
2017	Age - 55 - 59 years	0	50	31	9	10	50	19	10

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 25 - 29 years	0	100	11
2017	Age - 35 - 39 years	33	67	15
2017	Age - 50 - 54 years	29	71	18
2017	Age - 55 - 59 years	0	100	10
2014	Age - 35 - 39 years	28	72	23
2014	Age - 40 - 44 years	29	71	19
2014	Age - 45 - 49 years	32	68	19
2014	Age - 50 - 54 years	0	100	16

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	53	39	9	0	0	0	53	47	11
2017	Age - 30 - 34 years	60	7	18	14	0	0	60	40	13
2017	Age - 35 - 39 years	54	27	6	0	13	0	54	46	15
2017	Age - 40 - 44 years	31	44	6	12	6	0	31	69	16
2017	Age - 45 - 49 years	71	18	5	0	6	0	71	29	17
2017	Age - 50 - 54 years	60	26	0	0	7	7	64	36	18
2017	Age - 55 - 59 years	75	0	13	13	0	0	75	25	10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	19	11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	29	11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	0	11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	54	11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	10	11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	18	11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Age - 40 - 44 years	19	63	8	9	0	0	11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 40 - 44 years	53	37	10	0	0	0	0	90	0	11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 40 - 44 years	0	0	20	9	27	0	44	0	65	11

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Office of the Secretary to the Governor General by Question 113. What is your age group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.