2017 Public Service Employee Survey Results for Office of the Secretary to the Governor General by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	29	5	0	0	95	0	13
2017	3 to 10 years in the federal public service	39	46	8	5	2	85	7	40
2017	11 to 20 years in the federal public service	31	54	10	5	0	85	5	38
2017	More than 20 years in the federal public service	41	50	4	4	0	92	4	23
2014	3 to 10 years in the federal public service	49	44	8	0	0	92	0	36
2014	11 to 20 years in the federal public service	39	48	6	2	5	87	7	38
2014	More than 20 years in the federal public service	39	49	7	5	0	89	5	35
2008	Less than 3 years in the federal public service	55	36	0	9	0	91	9	11
2008	3 to 10 years in the federal public service	17	57	0	20	7	73	27	30
2008	11 to 20 years in the federal public service	41	41	0	14	5	82	18	22
2008	More than 20 years in the federal public service	35	38	12	4	12	73	15	26

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	19	0	0	0	0	0	100	0	13
2017	3 to 10 years in the federal public service	57	33	5	2	3	0	0	90	5	40
2017	11 to 20 years in the federal public service	58	28	8	3	0	0	2	88	3	38
2017	More than 20 years in the federal public service	55	26	10	8	0	0	0	81	8	23
2014	3 to 10 years in the federal public service	71	23	6	0	0	0	0	94	0	36
2014	11 to 20 years in the federal public service	74	13	2	2	6	2	0	89	8	38
2014	More than 20 years in the federal public service	60	25	2	9	0	0	4	88	9	35
2008	Less than 3 years in the federal public service	64	9	9	9	0	0	9	80	10	11
2008	3 to 10 years in the federal public service	57	30	7	7	0	0	0	87	7	30
2008	11 to 20 years in the federal public service	45	32	5	14	0	5	0	81	14	22
2008	More than 20 years in the federal public service	62	19	8	8	4	0	0	81	12	26

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	25	0	14	0	0	86	14	13
2017	3 to 10 years in the federal public service	48	31	9	13	0	0	78	13	40
2017	11 to 20 years in the federal public service	48	38	3	9	0	2	88	9	37
2017	More than 20 years in the federal public service	51	45	0	4	0	0	96	4	23
2014	3 to 10 years in the federal public service	44	28	20	5	0	3	74	5	36
2014	11 to 20 years in the federal public service	64	30	0	0	6	0	94	6	38
2014	More than 20 years in the federal public service	50	42	0	2	2	4	95	5	35
2008	Less than 3 years in the federal public service	73	27	0	0	0	0	100	0	11
2008	3 to 10 years in the federal public service	43	30	0	17	10	0	73	27	30
2008	11 to 20 years in the federal public service	45	41	5	5	5	0	86	9	22
2008	More than 20 years in the federal public service	44	36	4	8	4	4	83	13	25

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	19	9	0	0	91	0	13
2017	3 to 10 years in the federal public service	38	37	5	18	3	74	21	40
2017	11 to 20 years in the federal public service	45	34	3	16	2	79	18	38
2017	More than 20 years in the federal public service	57	35	0	9	0	91	9	23
2014	3 to 10 years in the federal public service	42	42	11	3	3	84	5	36
2014	11 to 20 years in the federal public service	35	33	5	18	9	69	26	37
2014	More than 20 years in the federal public service	43	47	10	0	0	90	0	35

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	14	0	4	0	0	0	96	4	13
2017	3 to 10 years in the federal public service	24	33	20	13	5	0	5	60	19	40
2017	11 to 20 years in the federal public service	30	29	19	16	6	0	0	59	22	38
2017	More than 20 years in the federal public service	39	34	19	0	0	0	8	80	0	23
2014	3 to 10 years in the federal public service	34	39	19	9	0	0	0	73	9	36
2014	11 to 20 years in the federal public service	31	46	7	8	4	2	0	79	13	38
2014	More than 20 years in the federal public service	39	38	6	8	2	0	7	83	11	35
2008	Less than 3 years in the federal public service	18	36	0	18	18	0	9	60	40	11
2008	3 to 10 years in the federal public service	20	40	10	20	10	0	0	60	30	30
2008	11 to 20 years in the federal public service	45	14	23	9	5	0	5	62	14	22
2008	More than 20 years in the federal public service	19	46	8	15	8	0	4	68	24	26

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	52	0	15	0	85	15	13
2017	3 to 10 years in the federal public service	52	34	2	8	5	85	13	40
2017	11 to 20 years in the federal public service	51	30	14	2	2	81	5	38
2017	More than 20 years in the federal public service	66	25	9	0	0	91	0	23
2014	3 to 10 years in the federal public service	48	35	15	0	3	83	3	36
2014	11 to 20 years in the federal public service	52	28	10	8	2	80	11	38
2014	More than 20 years in the federal public service	64	21	15	0	0	85	0	35
2008	Less than 3 years in the federal public service	18	55	18	9	0	73	9	11
2008	3 to 10 years in the federal public service	53	23	7	17	0	77	17	30
2008	11 to 20 years in the federal public service	64	27	9	0	0	91	0	22
2008	More than 20 years in the federal public service	46	46	0	4	4	92	8	26

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	38	0	0	5	95	5	13
2017	3 to 10 years in the federal public service	54	31	10	0	5	85	5	40
2017	11 to 20 years in the federal public service	65	28	3	2	2	92	5	38
2017	More than 20 years in the federal public service	74	13	13	0	0	87	0	23
2014	3 to 10 years in the federal public service	59	27	6	2	5	86	8	36
2014	11 to 20 years in the federal public service	60	28	2	7	2	88	10	38
2014	More than 20 years in the federal public service	60	29	9	2	0	89	2	35
2008	Less than 3 years in the federal public service	36	36	18	0	9	73	9	11
2008	3 to 10 years in the federal public service	53	33	3	7	3	87	10	30
2008	11 to 20 years in the federal public service	64	23	9	5	0	86	5	22
2008	More than 20 years in the federal public service	58	35	8	0	0	92	0	26

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	91	4	5	0	0	95	0	13
2017	3 to 10 years in the federal public service	52	38	0	8	2	90	10	40
2017	11 to 20 years in the federal public service	39	42	13	6	0	81	6	38
2017	More than 20 years in the federal public service	63	28	4	4	0	92	4	23
2014	3 to 10 years in the federal public service	56	30	9	3	3	86	5	36
2014	11 to 20 years in the federal public service	47	32	3	16	2	79	18	38
2014	More than 20 years in the federal public service	53	33	9	2	2	87	5	35

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	33	0	0	0	0	100	0	13
2017	3 to 10 years in the federal public service	47	18	13	10	11	2	66	21	40
2017	11 to 20 years in the federal public service	33	27	16	14	6	3	63	21	38
2017	More than 20 years in the federal public service	43	34	4	14	4	0	77	19	23
2014	3 to 10 years in the federal public service	54	24	17	5	0	0	78	5	36
2014	11 to 20 years in the federal public service	28	39	7	14	9	2	68	24	38
2014	More than 20 years in the federal public service	47	32	18	2	0	0	79	2	35

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	29	0	0	0	0	0	100	0	13
2017	3 to 10 years in the federal public service	59	15	7	8	2	5	3	81	12	40
2017	11 to 20 years in the federal public service	47	14	10	11	8	0	9	68	21	38
2017	More than 20 years in the federal public service	53	31	6	0	0	0	11	94	0	23
2014	3 to 10 years in the federal public service	53	13	11	7	3	0	13	76	11	36
2014	11 to 20 years in the federal public service	28	33	5	8	13	0	13	70	24	38
2014	More than 20 years in the federal public service	45	23	5	10	0	2	15	82	13	35
2008	Less than 3 years in the federal public service	27	27	0	9	27	0	9	60	40	11
2008	3 to 10 years in the federal public service	30	27	7	10	27	0	0	57	37	30
2008	11 to 20 years in the federal public service	18	18	5	14	23	0	23	47	47	22
2008	More than 20 years in the federal public service	27	23	4	19	15	0	12	57	39	26

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	33	5	5	0	90	5	13
2017	3 to 10 years in the federal public service	51	32	5	7	5	83	12	40
2017	11 to 20 years in the federal public service	44	26	19	11	0	70	11	38
2017	More than 20 years in the federal public service	69	23	9	0	0	91	0	23
2014	3 to 10 years in the federal public service	53	27	15	0	5	80	5	36
2014	11 to 20 years in the federal public service	37	32	13	10	8	69	18	38
2014	More than 20 years in the federal public service	51	25	21	3	0	76	3	35
2008	Less than 3 years in the federal public service	36	18	27	0	18	55	18	11
2008	3 to 10 years in the federal public service	34	38	17	0	10	72	10	29
2008	11 to 20 years in the federal public service	64	23	14	0	0	86	0	22
2008	More than 20 years in the federal public service	58	31	4	8	0	88	8	26

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	26	0	5	0	0	95	5	13
2017	3 to 10 years in the federal public service	34	46	8	10	2	0	80	12	40
2017	11 to 20 years in the federal public service	42	25	17	14	2	0	67	16	38
2017	More than 20 years in the federal public service	46	37	9	0	4	4	86	5	23
2014	3 to 10 years in the federal public service	46	17	19	18	0	0	63	18	36
2014	11 to 20 years in the federal public service	20	32	13	24	11	0	52	35	37
2014	More than 20 years in the federal public service	47	19	23	6	5	0	66	11	35

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	19	8	0	5	88	5	13
2017	3 to 10 years in the federal public service	34	38	10	13	5	72	18	40
2017	11 to 20 years in the federal public service	33	42	17	7	0	75	7	37
2017	More than 20 years in the federal public service	39	36	13	9	4	74	13	23

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	26	0	0	5	0	95	5	13
2017	3 to 10 years in the federal public service	57	30	6	2	4	0	87	7	40
2017	11 to 20 years in the federal public service	37	50	8	5	0	0	87	5	38
2017	More than 20 years in the federal public service	60	36	4	0	0	0	96	0	23
2014	3 to 10 years in the federal public service	59	25	14	0	3	0	84	3	36
2014	11 to 20 years in the federal public service	46	33	11	6	5	0	79	11	38
2014	More than 20 years in the federal public service	51	37	8	3	0	0	89	3	35
2008	Less than 3 years in the federal public service	45	36	9	9	0	0	82	9	11
2008	3 to 10 years in the federal public service	30	47	10	7	3	3	79	10	30
2008	11 to 20 years in the federal public service	73	18	9	0	0	0	91	0	22
2008	More than 20 years in the federal public service	65	27	0	8	0	0	92	8	26

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	26	0	0	5	95	5	13
2017	3 to 10 years in the federal public service	41	31	16	7	5	72	12	40
2017	11 to 20 years in the federal public service	30	41	7	11	11	71	22	38
2017	More than 20 years in the federal public service	50	31	14	0	4	81	4	23

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	20	14	0	0	86	0	13
2017	3 to 10 years in the federal public service	62	21	13	2	2	83	4	40
2017	11 to 20 years in the federal public service	53	33	12	2	0	86	2	38
2017	More than 20 years in the federal public service	65	35	0	0	0	100	0	23
2014	3 to 10 years in the federal public service	59	34	2	5	0	92	5	36
2014	11 to 20 years in the federal public service	71	14	12	0	2	85	2	38
2014	More than 20 years in the federal public service	72	19	6	3	0	91	3	34

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	48	10	5	0	85	5	13
2017	3 to 10 years in the federal public service	29	36	18	13	5	65	17	40
2017	11 to 20 years in the federal public service	38	34	14	6	8	72	14	38
2017	More than 20 years in the federal public service	45	42	9	0	4	87	4	23
2014	3 to 10 years in the federal public service	32	44	16	8	0	76	8	36
2014	11 to 20 years in the federal public service	35	39	14	10	2	74	12	38
2014	More than 20 years in the federal public service	43	31	18	8	0	74	8	35

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	48	4	5	0	0	0	91	5	13
2017	3 to 10 years in the federal public service	49	31	10	2	7	0	0	81	9	40
2017	11 to 20 years in the federal public service	40	33	13	5	9	0	0	72	14	38
2017	More than 20 years in the federal public service	50	29	13	0	4	4	0	82	5	23
2014	3 to 10 years in the federal public service	40	31	15	10	0	0	4	74	10	36
2014	11 to 20 years in the federal public service	34	40	16	6	4	0	0	74	11	38
2014	More than 20 years in the federal public service	55	18	19	8	0	0	0	73	8	35

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	18	0	5	0	0	95	5	13
2017	3 to 10 years in the federal public service	39	48	6	5	2	0	87	7	40
2017	11 to 20 years in the federal public service	38	45	6	2	6	2	85	8	38
2017	More than 20 years in the federal public service	54	33	9	4	0	0	87	4	23
2014	3 to 10 years in the federal public service	46	42	5	7	0	0	88	7	36
2014	11 to 20 years in the federal public service	28	39	16	11	7	0	67	18	38
2014	More than 20 years in the federal public service	52	23	17	8	0	0	75	8	35

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	25	5	0	0	0	95	0	13
2017	3 to 10 years in the federal public service	46	39	7	8	0	0	85	8	40
2017	11 to 20 years in the federal public service	43	36	13	7	0	0	79	7	38
2017	More than 20 years in the federal public service	68	32	0	0	0	0	100	0	23
2014	3 to 10 years in the federal public service	62	27	6	3	3	0	89	5	36
2014	11 to 20 years in the federal public service	41	39	12	2	6	0	80	8	38
2014	More than 20 years in the federal public service	60	28	9	3	0	0	88	3	35
2008	Less than 3 years in the federal public service	36	36	18	0	0	9	80	0	11
2008	3 to 10 years in the federal public service	43	33	10	10	3	0	77	13	30
2008	11 to 20 years in the federal public service	64	32	5	0	0	0	95	0	22
2008	More than 20 years in the federal public service	58	31	8	4	0	0	88	4	26

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	90	10	0	0	0	0	100	0	13
2017	3 to 10 years in the federal public service	28	45	10	9	6	2	74	16	40
2017	11 to 20 years in the federal public service	26	38	28	2	6	0	64	8	38
2017	More than 20 years in the federal public service	37	38	13	12	0	0	75	12	23
2014	3 to 10 years in the federal public service	42	35	17	6	0	0	76	6	36
2014	11 to 20 years in the federal public service	12	44	23	7	14	0	56	21	38
2014	More than 20 years in the federal public service	39	34	17	5	5	0	73	10	35
2008	Less than 3 years in the federal public service	36	36	18	9	0	0	73	9	11
2008	3 to 10 years in the federal public service	23	30	33	13	0	0	53	13	30
2008	11 to 20 years in the federal public service	27	32	18	14	9	0	59	23	22
2008	More than 20 years in the federal public service	19	31	27	15	8	0	50	23	26

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	4	23	23	34	10	64	10	13
2017	3 to 10 years in the federal public service	10	23	29	24	15	0	38	33	40
2017	11 to 20 years in the federal public service	17	28	26	21	6	3	27	46	37
2017	More than 20 years in the federal public service	0	30	42	21	3	4	25	31	23
2014	3 to 10 years in the federal public service	3	20	45	20	13	0	33	22	36
2014	11 to 20 years in the federal public service	12	34	37	9	5	3	14	47	38
2014	More than 20 years in the federal public service	8	32	48	2	7	3	9	41	35
2008	Less than 3 years in the federal public service	18	36	0	36	9	0	45	55	11
2008	3 to 10 years in the federal public service	14	28	55	3	0	0	3	41	29
2008	11 to 20 years in the federal public service	32	32	14	5	18	0	23	64	22
2008	More than 20 years in the federal public service	19	35	19	12	12	4	24	56	26

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	0	9	14	63	0	10	85	5	13
2017	3 to 10 years in the federal public service	7	7	22	25	29	0	10	60	16	40
2017	11 to 20 years in the federal public service	9	15	15	37	12	0	12	56	27	35
2017	More than 20 years in the federal public service	4	4	19	29	36	0	8	70	10	23
2014	3 to 10 years in the federal public service	0	12	21	32	25	6	4	64	14	36
2014	11 to 20 years in the federal public service	2	13	25	29	22	0	8	56	17	38
2014	More than 20 years in the federal public service	0	36	20	27	11	0	5	40	38	35
2008	Less than 3 years in the federal public service	9	27	18	9	18	0	18	33	44	11
2008	3 to 10 years in the federal public service	3	28	48	14	3	3	0	18	32	29
2008	11 to 20 years in the federal public service	27	27	9	14	18	0	5	33	57	22
2008	More than 20 years in the federal public service	23	15	23	12	19	0	8	33	42	26

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	24	25	8	34	0	10	47	26	13
2017	3 to 10 years in the federal public service	0	15	19	37	24	0	5	64	16	40
2017	11 to 20 years in the federal public service	3	10	25	43	16	0	3	61	13	35
2017	More than 20 years in the federal public service	4	19	14	21	27	6	8	56	27	23
2014	3 to 10 years in the federal public service	3	14	38	27	15	4	0	44	17	36
2014	11 to 20 years in the federal public service	3	16	39	30	13	0	0	43	18	37
2014	More than 20 years in the federal public service	13	23	18	23	19	0	3	43	38	35
2008	Less than 3 years in the federal public service	18	9	45	18	9	0	0	27	27	11
2008	3 to 10 years in the federal public service	10	21	34	24	7	3	0	32	32	29
2008	11 to 20 years in the federal public service	18	32	18	23	9	0	0	32	50	22
2008	More than 20 years in the federal public service	23	4	42	8	19	0	4	28	28	26

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	0	8	28	54	0	10	91	0	13
2017	3 to 10 years in the federal public service	10	20	30	18	17	0	5	37	31	40
2017	11 to 20 years in the federal public service	14	19	19	32	14	0	3	47	33	37
2017	More than 20 years in the federal public service	5	14	28	19	25	0	9	49	21	21
2014	3 to 10 years in the federal public service	3	9	25	29	26	4	4	60	13	35
2014	11 to 20 years in the federal public service	11	22	42	18	7	0	0	25	32	38
2014	More than 20 years in the federal public service	2	17	34	27	9	0	10	40	22	35
2008	Less than 3 years in the federal public service	0	27	36	18	9	9	0	30	30	11
2008	3 to 10 years in the federal public service	3	34	21	21	17	0	3	39	39	29
2008	11 to 20 years in the federal public service	18	23	14	32	9	0	5	43	43	22
2008	More than 20 years in the federal public service	12	36	28	8	12	0	4	21	50	25

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	0	19	20	42	0	20	77	0	13
2017	3 to 10 years in the federal public service	7	38	28	15	5	0	7	21	49	40
2017	11 to 20 years in the federal public service	12	27	38	11	3	0	9	15	42	35
2017	More than 20 years in the federal public service	0	21	35	16	19	0	10	38	23	23
2014	3 to 10 years in the federal public service	6	34	27	14	19	0	0	32	40	36
2014	11 to 20 years in the federal public service	18	29	39	7	7	0	0	15	47	38
2014	More than 20 years in the federal public service	10	48	17	9	12	0	3	22	60	35
2008	Less than 3 years in the federal public service	9	18	18	18	27	0	9	50	30	11
2008	3 to 10 years in the federal public service	28	34	24	7	3	3	0	11	64	29
2008	11 to 20 years in the federal public service	18	36	32	9	5	0	0	14	55	22
2008	More than 20 years in the federal public service	27	42	12	4	12	0	4	16	72	26

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	9	15	4	33	0	39	61	14	13
2017	3 to 10 years in the federal public service	10	20	18	21	19	0	12	45	34	40
2017	11 to 20 years in the federal public service	4	17	29	33	12	0	6	48	22	35
2017	More than 20 years in the federal public service	0	34	12	16	28	0	8	49	38	23
2014	3 to 10 years in the federal public service	0	6	20	25	39	4	6	71	7	36
2014	11 to 20 years in the federal public service	8	12	13	36	24	2	5	64	22	38
2014	More than 20 years in the federal public service	7	15	13	27	25	2	11	60	25	35
2008	Less than 3 years in the federal public service	0	18	9	18	36	18	0	67	22	11
2008	3 to 10 years in the federal public service	14	21	28	24	7	3	3	33	37	29
2008	11 to 20 years in the federal public service	23	27	18	18	9	0	5	29	52	22
2008	More than 20 years in the federal public service	8	27	27	4	23	4	8	30	39	26

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	14	5	15	37	10	20	74	19	13
2017	3 to 10 years in the federal public service	7	6	30	20	22	3	12	49	15	40
2017	11 to 20 years in the federal public service	4	14	28	34	17	0	3	53	18	35
2017	More than 20 years in the federal public service	0	4	17	30	25	4	18	72	6	23
2014	3 to 10 years in the federal public service	3	13	36	26	15	4	4	45	16	36
2014	11 to 20 years in the federal public service	8	12	32	24	18	3	2	45	21	38
2014	More than 20 years in the federal public service	2	23	29	16	19	4	7	39	28	35

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	14	0	10	0	0	90	10	13
2017	3 to 10 years in the federal public service	57	31	7	3	3	0	87	6	40
2017	11 to 20 years in the federal public service	68	22	0	7	0	3	93	7	38
2017	More than 20 years in the federal public service	74	17	9	0	0	0	91	0	23
2014	3 to 10 years in the federal public service	50	45	0	5	0	0	95	5	36
2014	11 to 20 years in the federal public service	75	19	2	0	4	0	94	4	38
2014	More than 20 years in the federal public service	60	27	6	0	4	3	90	4	35
2008	Less than 3 years in the federal public service	64	18	9	9	0	0	82	9	11
2008	3 to 10 years in the federal public service	70	17	0	10	3	0	87	13	30
2008	11 to 20 years in the federal public service	77	5	9	0	5	5	86	5	22
2008	More than 20 years in the federal public service	77	15	4	4	0	0	92	4	26

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	15	4	0	5	0	10	90	5	13
2017	3 to 10 years in the federal public service	29	17	24	18	7	2	2	48	26	40
2017	11 to 20 years in the federal public service	24	32	21	11	12	0	0	56	23	38
2017	More than 20 years in the federal public service	20	44	6	4	9	4	13	77	16	23
2014	3 to 10 years in the federal public service	33	24	17	10	10	0	6	61	21	36
2014	11 to 20 years in the federal public service	15	47	13	8	14	2	0	63	23	38
2014	More than 20 years in the federal public service	25	23	17	19	14	0	3	49	34	35

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	18	10	0	5	0	85	5	13
2017	3 to 10 years in the federal public service	39	27	14	8	9	2	67	18	40
2017	11 to 20 years in the federal public service	39	28	16	6	9	2	68	15	38
2017	More than 20 years in the federal public service	59	33	4	4	0	0	91	4	23
2014	3 to 10 years in the federal public service	45	28	12	7	7	0	73	15	36
2014	11 to 20 years in the federal public service	44	25	2	10	19	0	69	29	38
2014	More than 20 years in the federal public service	35	22	18	14	11	0	57	25	35

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	18	0	0	0	0	0	100	0	13
2017	3 to 10 years in the federal public service	49	26	10	7	2	0	6	80	10	40
2017	11 to 20 years in the federal public service	33	40	15	2	3	6	0	78	6	38
2017	More than 20 years in the federal public service	49	36	4	6	4	0	0	86	10	23
2014	3 to 10 years in the federal public service	51	33	5	8	0	4	0	87	8	36
2014	11 to 20 years in the federal public service	35	30	18	12	5	0	0	65	17	38
2014	More than 20 years in the federal public service	38	32	20	6	0	3	0	73	6	35
2008	Less than 3 years in the federal public service	45	27	9	9	0	9	0	80	10	11
2008	3 to 10 years in the federal public service	27	17	23	33	0	0	0	43	33	30
2008	11 to 20 years in the federal public service	55	27	9	0	9	0	0	82	9	22
2008	More than 20 years in the federal public service	38	42	8	8	4	0	0	81	12	26

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	36	0	4	0	5	11	95	5	12
2017	3 to 10 years in the federal public service	32	33	13	6	5	8	5	73	12	40
2017	11 to 20 years in the federal public service	44	22	18	5	3	8	0	71	9	38
2017	More than 20 years in the federal public service	36	48	11	0	4	0	0	84	4	23
2014	3 to 10 years in the federal public service	36	29	15	5	3	6	6	75	9	36
2014	11 to 20 years in the federal public service	33	34	12	2	13	6	0	71	16	38
2014	More than 20 years in the federal public service	40	15	22	10	3	9	0	60	15	35
2008	Less than 3 years in the federal public service	45	9	18	18	0	9	0	60	20	11
2008	3 to 10 years in the federal public service	33	27	10	13	10	7	0	64	25	30
2008	11 to 20 years in the federal public service	45	23	14	5	14	0	0	68	18	22
2008	More than 20 years in the federal public service	27	31	15	15	8	4	0	60	24	26

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	38	14	5	0	10	14	76	6	13
2017	3 to 10 years in the federal public service	7	20	20	17	13	20	2	35	39	40
2017	11 to 20 years in the federal public service	24	34	22	3	6	11	0	65	10	38
2017	More than 20 years in the federal public service	11	39	24	4	9	8	5	58	15	23
2014	3 to 10 years in the federal public service	18	21	22	7	17	9	6	46	28	36
2014	11 to 20 years in the federal public service	8	29	8	15	20	12	7	47	43	38
2014	More than 20 years in the federal public service	21	18	20	19	11	8	3	44	34	35

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	95	0	0	0	5	0	95	5	13
2017	3 to 10 years in the federal public service	43	36	14	2	2	2	81	5	40
2017	11 to 20 years in the federal public service	34	45	12	6	0	3	81	6	37
2017	More than 20 years in the federal public service	50	33	13	4	0	0	83	4	23
2014	3 to 10 years in the federal public service	44	33	16	7	0	0	76	7	36
2014	11 to 20 years in the federal public service	35	32	18	7	8	0	67	15	38
2014	More than 20 years in the federal public service	41	27	17	15	0	0	68	15	35

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	4	18	0	5	0	0	77	5	13
2017	3 to 10 years in the federal public service	37	30	13	10	5	3	2	70	16	40
2017	11 to 20 years in the federal public service	27	40	20	11	2	0	0	67	13	38
2017	More than 20 years in the federal public service	55	22	19	4	0	0	0	77	4	23
2014	3 to 10 years in the federal public service	51	23	13	10	4	0	0	74	13	36
2014	11 to 20 years in the federal public service	30	39	15	9	7	0	0	69	16	38
2014	More than 20 years in the federal public service	41	31	8	12	5	0	2	75	17	35
2008	Less than 3 years in the federal public service	36	27	9	18	9	0	0	64	27	11
2008	3 to 10 years in the federal public service	23	33	13	23	7	0	0	57	30	30
2008	11 to 20 years in the federal public service	27	27	18	14	9	5	0	57	24	22
2008	More than 20 years in the federal public service	46	31	8	4	12	0	0	77	15	26

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	15	4	4	5	0	88	9	13
2017	3 to 10 years in the federal public service	43	31	11	5	4	6	78	10	40
2017	11 to 20 years in the federal public service	33	37	20	8	0	3	72	8	38
2017	More than 20 years in the federal public service	57	20	19	4	0	0	77	4	23
2014	3 to 10 years in the federal public service	52	16	16	12	0	4	70	13	36
2014	11 to 20 years in the federal public service	31	33	16	13	7	0	64	20	38
2014	More than 20 years in the federal public service	44	24	18	14	0	0	68	14	35
2008	Less than 3 years in the federal public service	27	45	9	0	9	9	80	10	11
2008	3 to 10 years in the federal public service	27	27	13	17	13	3	55	31	30
2008	11 to 20 years in the federal public service	41	18	18	14	9	0	59	23	22
2008	More than 20 years in the federal public service	42	23	19	8	8	0	65	15	26

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	22	0	0	5	0	95	5	13
2017	3 to 10 years in the federal public service	43	28	5	19	5	0	71	24	40
2017	11 to 20 years in the federal public service	39	32	22	2	6	0	70	8	38
2017	More than 20 years in the federal public service	46	41	4	0	9	0	87	9	23
2014	3 to 10 years in the federal public service	49	18	10	15	9	0	67	23	36
2014	11 to 20 years in the federal public service	31	46	8	7	7	0	77	14	38
2014	More than 20 years in the federal public service	49	25	9	11	3	2	75	15	35
2008	Less than 3 years in the federal public service	36	36	9	0	18	0	73	18	11
2008	3 to 10 years in the federal public service	34	24	10	10	17	3	61	29	29
2008	11 to 20 years in the federal public service	27	36	18	9	9	0	64	18	22
2008	More than 20 years in the federal public service	42	31	4	12	12	0	73	23	26

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	20	0	0	0	100	0	13
2017	3 to 10 years in the federal public service	77	12	5	6	0	90	6	40
2017	11 to 20 years in the federal public service	75	18	3	0	3	93	3	38
2017	More than 20 years in the federal public service	73	21	6	0	0	94	0	23
2014	3 to 10 years in the federal public service	71	20	6	2	0	91	2	36
2014	11 to 20 years in the federal public service	82	11	0	5	2	93	7	38
2014	More than 20 years in the federal public service	85	11	4	0	0	96	0	35
2008	Less than 3 years in the federal public service	91	0	0	0	9	91	9	11
2008	3 to 10 years in the federal public service	80	7	3	10	0	87	10	30
2008	11 to 20 years in the federal public service	91	9	0	0	0	100	0	22
2008	More than 20 years in the federal public service	85	8	8	0	0	92	0	26

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	28	10	0	0	0	23	87	0	13
2017	3 to 10 years in the federal public service	27	5	18	8	18	12	12	43	34	40
2017	11 to 20 years in the federal public service	30	14	17	10	18	0	12	49	32	37
2017	More than 20 years in the federal public service	26	21	8	0	17	4	24	64	24	23
2014	3 to 10 years in the federal public service	49	18	10	4	12	0	7	72	17	36
2014	11 to 20 years in the federal public service	46	18	5	14	14	2	0	66	29	38
2014	More than 20 years in the federal public service	41	15	9	2	0	8	25	83	3	35

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	9	10	5	0	85	5	13
2017	3 to 10 years in the federal public service	46	20	11	8	16	65	24	40
2017	11 to 20 years in the federal public service	40	26	14	18	3	66	21	38
2017	More than 20 years in the federal public service	54	29	4	4	9	83	13	23

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	10	14	0	0	0	86	0	13
2017	3 to 10 years in the federal public service	48	27	14	3	5	3	78	8	40
2017	11 to 20 years in the federal public service	51	30	5	8	2	3	83	11	38
2017	More than 20 years in the federal public service	54	29	8	0	9	0	83	9	23

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	19	4	0	5	0	91	5	13
2017	3 to 10 years in the federal public service	48	17	14	11	10	0	65	20	40
2017	11 to 20 years in the federal public service	43	31	10	10	6	0	74	16	38
2017	More than 20 years in the federal public service	60	23	9	0	9	0	83	9	23
2014	3 to 10 years in the federal public service	60	15	6	12	6	0	76	18	36
2014	11 to 20 years in the federal public service	46	34	8	2	9	0	80	12	38
2014	More than 20 years in the federal public service	41	31	17	8	0	3	74	8	35

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	20	39	13	20	8	0	0	59	29	10
2017	11 to 20 years in the federal public service	16	46	8	7	8	8	8	73	17	13
2017	More than 20 years in the federal public service	51	17	8	17	0	0	6	73	18	12
2014	11 to 20 years in the federal public service	25	40	6	6	12	0	12	74	20	16
2014	More than 20 years in the federal public service	44	35	10	12	0	0	0	78	12	16

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	43	4	0	0	0	0	96	0	13
2017	3 to 10 years in the federal public service	9	52	18	8	12	0	0	62	20	40
2017	11 to 20 years in the federal public service	24	42	16	10	6	3	0	68	16	38
2017	More than 20 years in the federal public service	35	21	28	0	9	4	3	60	10	23
2014	3 to 10 years in the federal public service	40	35	10	9	3	4	0	78	12	36
2014	11 to 20 years in the federal public service	13	36	19	22	9	0	0	50	31	38
2014	More than 20 years in the federal public service	27	39	21	8	6	0	0	65	14	35

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	25	8	5	0	0	0	87	5	13
2017	3 to 10 years in the federal public service	7	54	14	15	8	2	0	63	23	39
2017	11 to 20 years in the federal public service	20	41	17	13	6	3	0	63	19	38
2017	More than 20 years in the federal public service	26	43	4	10	9	4	3	75	20	23
2014	3 to 10 years in the federal public service	39	28	19	9	3	4	0	69	12	36
2014	11 to 20 years in the federal public service	11	36	25	21	7	0	0	47	28	38
2014	More than 20 years in the federal public service	35	23	23	4	13	2	0	59	17	35
2008	Less than 3 years in the federal public service	27	0	9	27	27	9	0	30	60	11
2008	3 to 10 years in the federal public service	7	23	17	40	10	3	0	31	52	30
2008	11 to 20 years in the federal public service	14	32	14	14	23	5	0	48	38	22
2008	More than 20 years in the federal public service	15	31	19	8	27	0	0	46	35	26

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	28	0	0	5	33	0	93	7	13
2017	3 to 10 years in the federal public service	9	29	33	11	10	7	0	42	22	40
2017	11 to 20 years in the federal public service	10	45	16	21	6	3	0	57	27	38
2017	More than 20 years in the federal public service	21	36	23	4	9	4	3	61	14	23
2014	3 to 10 years in the federal public service	28	36	16	13	0	7	0	69	14	36
2014	11 to 20 years in the federal public service	8	44	24	15	9	0	0	52	24	38
2014	More than 20 years in the federal public service	23	24	27	13	13	0	0	48	25	35
2008	Less than 3 years in the federal public service	18	9	9	27	27	9	0	30	60	11
2008	3 to 10 years in the federal public service	0	13	17	43	27	0	0	13	70	30
2008	11 to 20 years in the federal public service	9	27	27	23	14	0	0	36	36	22
2008	More than 20 years in the federal public service	8	23	19	19	27	4	0	32	48	26

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	38	9	0	0	14	0	90	0	13
2017	3 to 10 years in the federal public service	12	39	18	19	7	5	0	54	27	40
2017	11 to 20 years in the federal public service	16	42	18	12	9	3	0	59	22	38
2017	More than 20 years in the federal public service	20	34	24	10	9	0	3	56	20	23
2014	3 to 10 years in the federal public service	30	32	18	10	3	7	0	67	13	36
2014	11 to 20 years in the federal public service	13	34	18	13	14	5	2	51	29	38
2014	More than 20 years in the federal public service	31	20	26	7	11	5	0	54	19	35
2008	Less than 3 years in the federal public service	18	9	9	36	9	18	0	33	56	11
2008	3 to 10 years in the federal public service	0	13	27	23	30	7	0	14	57	30
2008	11 to 20 years in the federal public service	9	18	27	14	18	14	0	32	37	22
2008	More than 20 years in the federal public service	8	27	19	12	23	12	0	39	39	26

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	32	4	15	0	0	0	81	15	13
2017	3 to 10 years in the federal public service	9	34	18	22	10	5	2	47	34	40
2017	11 to 20 years in the federal public service	7	47	17	17	8	3	0	56	26	38
2017	More than 20 years in the federal public service	21	35	28	0	9	4	3	60	10	23
2014	3 to 10 years in the federal public service	18	39	26	12	5	0	0	56	17	36
2014	11 to 20 years in the federal public service	13	35	29	11	12	0	0	48	23	38
2014	More than 20 years in the federal public service	22	37	19	13	6	3	0	61	19	35
2008	Less than 3 years in the federal public service	9	27	18	18	18	9	0	40	40	11
2008	3 to 10 years in the federal public service	0	28	31	28	14	0	0	28	41	29
2008	11 to 20 years in the federal public service	9	23	27	27	14	0	0	32	41	22
2008	More than 20 years in the federal public service	8	38	12	19	23	0	0	46	42	26

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	13	0	5	0	0	95	5	13
2017	3 to 10 years in the federal public service	36	44	9	11	0	0	80	11	40
2017	11 to 20 years in the federal public service	33	46	8	7	3	3	81	11	38
2017	More than 20 years in the federal public service	28	48	20	0	4	0	76	4	23
2014	3 to 10 years in the federal public service	42	47	10	0	0	0	90	0	36
2014	11 to 20 years in the federal public service	29	45	15	6	5	0	74	11	38
2014	More than 20 years in the federal public service	44	29	18	4	0	5	77	5	35

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	23	0	0	0	4	100	0	13
2017	3 to 10 years in the federal public service	49	36	8	5	0	2	87	5	40
2017	11 to 20 years in the federal public service	43	39	9	3	0	6	87	3	38
2017	More than 20 years in the federal public service	37	53	10	0	0	0	90	0	23
2014	3 to 10 years in the federal public service	52	41	3	2	0	3	95	3	36
2014	11 to 20 years in the federal public service	46	40	9	0	5	0	86	5	38
2014	More than 20 years in the federal public service	41	46	7	0	0	5	93	0	35

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	37	4	0	0	0	0	96	0	13
2017	3 to 10 years in the federal public service	50	26	16	3	0	5	0	79	3	40
2017	11 to 20 years in the federal public service	45	27	14	9	0	5	0	76	9	38
2017	More than 20 years in the federal public service	46	34	10	6	4	0	0	80	10	23
2014	3 to 10 years in the federal public service	51	34	11	0	0	4	0	88	0	36
2014	11 to 20 years in the federal public service	39	46	2	2	5	3	2	90	8	38
2014	More than 20 years in the federal public service	54	16	13	6	6	5	0	74	12	35
2008	Less than 3 years in the federal public service	45	18	18	9	9	0	0	64	18	11
2008	3 to 10 years in the federal public service	14	31	17	14	21	3	0	46	36	29
2008	11 to 20 years in the federal public service	27	36	9	14	9	5	0	67	24	22
2008	More than 20 years in the federal public service	46	35	8	0	12	0	0	81	12	26

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	0	12	10	5	4	0	72	15	13
2017	3 to 10 years in the federal public service	31	38	15	11	2	2	0	71	14	40
2017	11 to 20 years in the federal public service	35	40	14	6	0	3	3	79	6	38
2017	More than 20 years in the federal public service	34	33	24	9	0	0	0	67	9	23
2014	3 to 10 years in the federal public service	54	31	11	0	0	4	0	88	0	35
2014	11 to 20 years in the federal public service	38	28	21	5	0	8	0	72	5	38
2014	More than 20 years in the federal public service	52	24	6	5	4	5	4	84	10	35

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	15	0	11	4	10	5	82	18	12
2017	3 to 10 years in the federal public service	5	25	25	11	10	17	7	40	27	40
2017	11 to 20 years in the federal public service	24	17	23	16	7	8	5	48	27	38
2017	More than 20 years in the federal public service	34	21	10	10	13	8	4	62	26	23
2014	3 to 10 years in the federal public service	33	32	10	8	9	5	3	71	18	36
2014	11 to 20 years in the federal public service	11	21	19	28	13	5	4	34	45	38
2014	More than 20 years in the federal public service	25	29	17	4	11	11	2	62	18	35

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	22	10	0	0	0	20	88	0	13
2017	3 to 10 years in the federal public service	51	33	8	8	0	0	0	84	8	40
2017	11 to 20 years in the federal public service	71	23	0	3	3	0	0	93	7	38
2017	More than 20 years in the federal public service	64	36	0	0	0	0	0	100	0	23
2014	3 to 10 years in the federal public service	62	31	5	2	0	0	0	92	2	36
2014	11 to 20 years in the federal public service	68	25	0	5	0	2	0	95	5	38
2014	More than 20 years in the federal public service	55	38	0	0	0	0	7	100	0	35

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	34	0	15	0	10	4	83	17	13
2017	3 to 10 years in the federal public service	49	27	14	0	0	2	8	85	0	40
2017	11 to 20 years in the federal public service	56	35	3	0	0	3	2	96	0	38
2017	More than 20 years in the federal public service	56	34	0	0	0	0	10	100	0	23
2014	3 to 10 years in the federal public service	67	19	9	0	0	3	4	91	0	36
2014	11 to 20 years in the federal public service	80	15	0	0	0	5	0	100	0	38
2014	More than 20 years in the federal public service	66	27	3	0	0	0	4	97	0	35
2008	Less than 3 years in the federal public service	55	27	9	0	0	0	9	90	0	11
2008	3 to 10 years in the federal public service	70	10	13	0	3	0	3	83	3	30
2008	11 to 20 years in the federal public service	68	23	5	5	0	0	0	91	5	22
2008	More than 20 years in the federal public service	65	15	12	0	4	0	4	84	4	26

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	29	9	0	5	10	4	84	6	13
2017	3 to 10 years in the federal public service	19	26	24	13	13	5	0	47	28	39
2017	11 to 20 years in the federal public service	28	43	11	9	9	0	0	70	18	38
2017	More than 20 years in the federal public service	42	29	20	4	0	4	0	74	5	23
2014	3 to 10 years in the federal public service	39	27	15	10	3	7	0	70	13	36
2014	11 to 20 years in the federal public service	24	28	17	22	9	0	0	52	31	38
2014	More than 20 years in the federal public service	31	33	18	6	6	0	6	69	12	35
2008	Less than 3 years in the federal public service	9	45	18	0	18	9	0	60	20	11
2008	3 to 10 years in the federal public service	3	17	30	30	20	0	0	20	50	30
2008	11 to 20 years in the federal public service	23	36	18	9	14	0	0	59	23	22
2008	More than 20 years in the federal public service	12	46	19	12	12	0	0	58	23	26

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	0	14	32	5	0	29	28	53	13
2017	3 to 10 years in the federal public service	10	18	12	23	33	2	2	29	59	40
2017	11 to 20 years in the federal public service	2	20	20	25	24	3	5	25	53	38
2017	More than 20 years in the federal public service	27	13	18	14	13	0	15	46	32	23
2014	3 to 10 years in the federal public service	16	12	19	29	16	7	0	31	49	36
2014	11 to 20 years in the federal public service	5	12	12	31	31	2	6	19	68	38
2014	More than 20 years in the federal public service	12	19	19	12	26	2	9	35	43	35
2008	Less than 3 years in the federal public service	9	9	9	18	36	9	9	22	67	11
2008	3 to 10 years in the federal public service	0	11	21	25	39	4	0	11	67	28
2008	11 to 20 years in the federal public service	5	9	36	0	27	14	9	18	35	22
2008	More than 20 years in the federal public service	8	23	23	19	27	0	0	31	46	26

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	46	10	5	0	0	0	85	5	13
2017	3 to 10 years in the federal public service	24	40	16	5	12	0	3	66	18	40
2017	11 to 20 years in the federal public service	26	46	9	14	2	3	0	74	17	38
2017	More than 20 years in the federal public service	37	36	18	0	4	4	0	76	5	23

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	32	5	0	0	10	0	95	0	13
2017	3 to 10 years in the federal public service	32	30	17	14	4	2	0	64	19	40
2017	11 to 20 years in the federal public service	36	37	21	6	0	0	0	73	6	38
2017	More than 20 years in the federal public service	50	25	20	0	0	4	0	79	0	23
2014	3 to 10 years in the federal public service	60	25	10	3	0	0	3	87	3	36
2014	11 to 20 years in the federal public service	42	37	19	0	2	0	0	79	2	38
2014	More than 20 years in the federal public service	45	36	14	0	0	2	4	86	0	35

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	87	13	0	0	0	0	100	0	13
2017	3 to 10 years in the federal public service	36	35	15	12	2	0	71	15	40
2017	11 to 20 years in the federal public service	33	58	2	2	3	0	92	6	38
2017	More than 20 years in the federal public service	48	39	13	0	0	0	87	0	23
2014	3 to 10 years in the federal public service	56	35	5	0	0	4	95	0	36
2014	11 to 20 years in the federal public service	34	45	9	6	2	3	82	8	38
2014	More than 20 years in the federal public service	50	38	7	0	0	5	93	0	35

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	14	5	0	0	95	0	13
2017	3 to 10 years in the federal public service	55	33	8	2	2	88	4	40
2017	11 to 20 years in the federal public service	52	32	8	8	0	84	8	38
2017	More than 20 years in the federal public service	60	31	0	9	0	91	9	23
2014	3 to 10 years in the federal public service	57	36	5	2	0	93	2	36
2014	11 to 20 years in the federal public service	47	34	8	0	11	81	11	38
2014	More than 20 years in the federal public service	59	29	13	0	0	87	0	35
2008	Less than 3 years in the federal public service	45	27	27	0	0	73	0	11
2008	3 to 10 years in the federal public service	20	57	13	7	3	77	10	30
2008	11 to 20 years in the federal public service	27	45	18	5	5	73	9	22
2008	More than 20 years in the federal public service	27	38	12	8	15	65	23	26

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	14	0	5	0	0	95	5	13
2017	3 to 10 years in the federal public service	45	40	8	5	2	0	85	7	40
2017	11 to 20 years in the federal public service	44	23	20	11	0	3	69	11	38
2017	More than 20 years in the federal public service	60	23	9	4	4	0	83	9	23
2014	3 to 10 years in the federal public service	53	23	13	3	5	4	78	8	36
2014	11 to 20 years in the federal public service	28	47	16	2	7	0	75	9	38
2014	More than 20 years in the federal public service	46	23	18	6	7	0	69	12	35

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	14	0	0	5	0	95	5	13
2017	3 to 10 years in the federal public service	37	39	17	5	2	0	76	7	39
2017	11 to 20 years in the federal public service	41	33	15	11	0	0	74	11	38
2017	More than 20 years in the federal public service	56	36	0	4	4	0	91	9	23
2014	3 to 10 years in the federal public service	58	17	21	2	3	0	74	5	36
2014	11 to 20 years in the federal public service	26	50	16	2	5	0	76	7	38
2014	More than 20 years in the federal public service	42	32	14	6	7	0	74	12	35
2008	Less than 3 years in the federal public service	18	36	18	27	0	0	55	27	11
2008	3 to 10 years in the federal public service	10	50	10	23	7	0	60	30	30
2008	11 to 20 years in the federal public service	36	32	14	5	9	5	71	14	22
2008	More than 20 years in the federal public service	31	35	19	4	12	0	65	15	26

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	10	18	0	15	29	0	53	21	13
2017	3 to 10 years in the federal public service	36	44	5	7	5	0	3	82	13	40
2017	11 to 20 years in the federal public service	46	22	13	15	0	0	3	71	16	38
2017	More than 20 years in the federal public service	56	31	0	9	0	4	0	91	9	23
2014	3 to 10 years in the federal public service	56	19	5	5	5	10	0	84	11	36
2014	11 to 20 years in the federal public service	41	26	12	13	5	0	4	69	18	38
2014	More than 20 years in the federal public service	47	24	9	11	3	2	4	75	15	35
2008	Less than 3 years in the federal public service	36	27	0	18	18	0	0	64	36	11
2008	3 to 10 years in the federal public service	27	13	13	10	23	10	3	46	38	30
2008	11 to 20 years in the federal public service	41	27	5	0	14	9	5	79	16	22
2008	More than 20 years in the federal public service	44	24	16	4	4	8	0	74	9	25

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	53	10	37	13
2017	3 to 10 years in the federal public service	33	30	37	40
2017	11 to 20 years in the federal public service	23	47	31	38
2017	More than 20 years in the federal public service	20	64	16	23
2014	3 to 10 years in the federal public service	22	48	30	36
2014	11 to 20 years in the federal public service	20	45	35	38
2014	More than 20 years in the federal public service	19	50	31	35

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	3 to 10 years in the federal public service	0	38	38	9	0	15	13

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	16	84	40
2017	11 to 20 years in the federal public service	18	82	38
2014	3 to 10 years in the federal public service	15	85	36
2014	11 to 20 years in the federal public service	14	86	38
2014	More than 20 years in the federal public service	22	78	34

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	5	4	0	0	34	18	92	0	13
2017	3 to 10 years in the federal public service	10	5	26	10	5	32	12	27	26	40
2017	11 to 20 years in the federal public service	14	26	11	14	0	27	7	61	21	38
2017	More than 20 years in the federal public service	16	27	26	0	4	13	15	59	6	23
2014	3 to 10 years in the federal public service	14	14	25	5	3	19	21	45	12	36
2014	11 to 20 years in the federal public service	2	29	7	19	8	23	11	48	41	38
2014	More than 20 years in the federal public service	15	31	20	15	0	12	7	57	18	34

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	23	4	0	0	20	0	95	0	13
2017	3 to 10 years in the federal public service	19	22	29	13	2	13	2	48	18	40
2017	11 to 20 years in the federal public service	25	47	12	11	0	6	0	76	11	38
2017	More than 20 years in the federal public service	56	19	21	0	4	0	0	74	4	23
2014	3 to 10 years in the federal public service	39	23	19	2	5	12	0	71	8	36
2014	11 to 20 years in the federal public service	11	39	31	8	4	6	0	53	14	38
2014	More than 20 years in the federal public service	33	32	25	5	0	6	0	69	5	34

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	15	9	4	0	0	49	76	8	13
2017	3 to 10 years in the federal public service	20	49	7	11	3	5	5	76	16	40
2017	11 to 20 years in the federal public service	26	49	8	2	0	5	9	88	3	38
2017	More than 20 years in the federal public service	28	35	14	4	4	0	15	74	10	23
2014	3 to 10 years in the federal public service	20	40	21	11	3	0	5	63	15	36
2014	11 to 20 years in the federal public service	17	52	10	7	0	2	12	80	8	38
2014	More than 20 years in the federal public service	27	45	9	0	2	0	15	86	3	35
2008	Less than 3 years in the federal public service	20	10	30	10	10	10	10	38	25	10
2008	3 to 10 years in the federal public service	17	41	17	14	0	0	10	65	15	29
2008	11 to 20 years in the federal public service	23	59	5	9	0	0	5	86	10	22
2008	More than 20 years in the federal public service	35	42	8	4	0	0	12	87	4	26

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	9	9	0	0	10	53	77	0	13
2017	3 to 10 years in the federal public service	5	15	21	12	7	27	13	34	31	40
2017	11 to 20 years in the federal public service	8	22	30	6	0	20	14	46	9	38
2017	More than 20 years in the federal public service	20	14	30	6	4	13	13	47	14	23
2014	3 to 10 years in the federal public service	5	13	30	8	5	26	14	30	21	36
2014	11 to 20 years in the federal public service	0	30	13	2	5	32	17	59	14	38
2014	More than 20 years in the federal public service	12	36	12	4	9	17	10	66	17	35

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	14	4	0	0	20	43	90	0	13
2017	3 to 10 years in the federal public service	29	30	11	13	2	10	5	69	18	40
2017	11 to 20 years in the federal public service	24	35	18	6	0	8	9	71	7	38
2017	More than 20 years in the federal public service	41	27	12	0	4	4	11	81	5	23
2014	3 to 10 years in the federal public service	36	28	13	6	0	13	5	78	7	36
2014	11 to 20 years in the federal public service	21	39	5	2	7	19	6	81	13	38
2014	More than 20 years in the federal public service	40	30	14	0	2	2	12	81	3	35
2008	Less than 3 years in the federal public service	9	55	18	0	0	9	9	78	0	11
2008	3 to 10 years in the federal public service	18	43	21	0	7	4	7	68	8	28
2008	11 to 20 years in the federal public service	18	36	23	5	5	9	5	63	11	22
2008	More than 20 years in the federal public service	38	27	8	8	0	4	15	81	10	26

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	9	4	0	0	25	43	89	0	13
2017	3 to 10 years in the federal public service	22	32	13	13	2	13	5	66	19	40
2017	11 to 20 years in the federal public service	24	36	10	13	0	8	9	72	16	38
2017	More than 20 years in the federal public service	31	32	18	0	4	8	7	74	5	23
2014	3 to 10 years in the federal public service	28	36	13	0	0	19	5	83	0	36
2014	11 to 20 years in the federal public service	18	32	12	13	2	17	6	65	20	38
2014	More than 20 years in the federal public service	31	36	10	4	2	5	12	81	7	35
2008	Less than 3 years in the federal public service	27	18	18	18	0	18	0	56	22	11
2008	3 to 10 years in the federal public service	17	33	7	17	3	20	3	65	26	30
2008	11 to 20 years in the federal public service	27	27	18	9	9	0	9	60	20	22
2008	More than 20 years in the federal public service	23	42	8	12	8	0	8	71	21	26

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	0	100	13
2014	11 to 20 years in the federal public service	16	84	38

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	5	8	0	0	25	33	82	0	13
2017	3 to 10 years in the federal public service	7	13	29	3	7	22	19	35	16	40
2017	11 to 20 years in the federal public service	15	21	24	9	0	21	10	53	13	38
2017	More than 20 years in the federal public service	12	29	23	4	4	13	15	57	12	23
2014	3 to 10 years in the federal public service	16	18	23	2	0	20	21	57	4	36
2014	11 to 20 years in the federal public service	8	27	16	4	7	31	7	57	17	38
2014	More than 20 years in the federal public service	11	29	27	2	2	16	12	56	6	35

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	19	9	0	0	0	14	90	0	13
2017	3 to 10 years in the federal public service	19	28	29	0	4	12	7	58	6	40
2017	11 to 20 years in the federal public service	36	31	21	9	0	3	0	69	9	38
2017	More than 20 years in the federal public service	38	37	13	4	4	4	0	77	9	23
2014	3 to 10 years in the federal public service	40	33	12	3	0	12	0	83	3	36
2014	11 to 20 years in the federal public service	24	37	20	6	5	6	2	66	11	38
2014	More than 20 years in the federal public service	33	29	24	2	2	10	0	69	5	35

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	14	25	0	10	0	66	10	13
2017	3 to 10 years in the federal public service	36	44	5	8	5	2	82	13	40
2017	11 to 20 years in the federal public service	50	14	16	12	8	0	63	20	38
2017	More than 20 years in the federal public service	67	14	4	6	5	4	85	11	23

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	41	10	0	0	0	90	0	13
2017	3 to 10 years in the federal public service	16	14	25	28	15	2	30	44	40
2017	11 to 20 years in the federal public service	7	23	35	24	11	0	31	35	38
2017	More than 20 years in the federal public service	40	21	17	18	4	0	61	22	23

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	23	8	0	10	0	82	10	13
2017	3 to 10 years in the federal public service	22	22	21	20	12	2	45	33	40
2017	11 to 20 years in the federal public service	11	40	22	14	10	3	52	25	37
2017	More than 20 years in the federal public service	36	16	16	22	4	5	55	28	23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	37	10	10	0	0	0	80	10	13
2017	3 to 10 years in the federal public service	14	20	24	25	15	0	2	34	41	40
2017	11 to 20 years in the federal public service	8	26	31	17	16	3	0	35	34	38
2017	More than 20 years in the federal public service	23	24	29	19	6	0	0	47	24	23

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	14	10	0	0	4	90	0	13
2017	3 to 10 years in the federal public service	45	13	20	9	11	2	59	21	40
2017	11 to 20 years in the federal public service	26	28	13	12	16	5	57	29	37
2017	More than 20 years in the federal public service	53	9	20	4	10	4	64	14	23

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	52	5	0	0	0	95	0	13
2017	3 to 10 years in the federal public service	30	13	26	15	16	0	43	31	39
2017	11 to 20 years in the federal public service	19	37	16	20	9	0	56	28	37
2017	More than 20 years in the federal public service	61	13	4	10	8	4	77	19	23

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	8	20	0	0	0	0	80	0	13
2017	3 to 10 years in the federal public service	24	39	8	21	5	0	3	65	27	39
2017	11 to 20 years in the federal public service	27	27	22	13	5	3	3	57	19	37
2017	More than 20 years in the federal public service	52	30	10	0	0	4	5	89	0	23

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	12	9	0	0	0	10	90	0	13
2017	3 to 10 years in the federal public service	22	32	29	0	15	0	3	55	15	39
2017	11 to 20 years in the federal public service	21	26	24	21	5	0	3	48	27	37
2017	More than 20 years in the federal public service	28	28	13	27	0	4	0	59	28	23

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	23	8	0	5	0	10	86	5	13
2017	3 to 10 years in the federal public service	46	21	10	7	11	0	5	70	19	39
2017	11 to 20 years in the federal public service	32	18	20	22	2	3	3	53	26	37
2017	More than 20 years in the federal public service	46	22	19	4	4	0	5	72	9	23

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	14	20	0	0	0	80	0	13
2017	3 to 10 years in the federal public service	52	25	14	2	7	0	76	10	39
2017	11 to 20 years in the federal public service	40	28	18	6	3	6	72	9	37
2017	More than 20 years in the federal public service	48	35	4	8	0	5	87	8	23

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	91	4	0	0	5	0	95	5	13
2017	3 to 10 years in the federal public service	51	22	16	8	2	0	74	11	40
2017	11 to 20 years in the federal public service	49	27	13	9	0	3	77	9	38
2017	More than 20 years in the federal public service	69	9	18	4	0	0	78	4	23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	91	4	5	0	0	0	95	0	13
2017	3 to 10 years in the federal public service	71	19	5	0	4	0	90	4	40
2017	11 to 20 years in the federal public service	72	9	6	2	5	5	86	8	38
2017	More than 20 years in the federal public service	70	13	4	9	0	4	87	9	23

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	10	0	0	5	4	95	5	13
2017	3 to 10 years in the federal public service	54	39	2	0	4	0	93	4	40
2017	11 to 20 years in the federal public service	53	32	2	11	0	3	87	11	38
2017	More than 20 years in the federal public service	63	33	4	0	0	0	96	0	22

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	10	0	5	0	4	95	5	13
2017	3 to 10 years in the federal public service	39	33	10	11	7	0	72	18	40
2017	11 to 20 years in the federal public service	51	23	8	16	0	3	76	16	38
2017	More than 20 years in the federal public service	67	20	0	13	0	0	87	13	23

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	4	0	0	0	18	100	0	13
2017	3 to 10 years in the federal public service	58	11	2	0	0	29	97	0	40
2017	11 to 20 years in the federal public service	57	16	7	3	2	15	86	6	38
2017	More than 20 years in the federal public service	68	22	0	0	0	10	100	0	23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	10	14	0	4	86	0	13
2017	3 to 10 years in the federal public service	57	36	7	0	0	93	0	40
2017	11 to 20 years in the federal public service	58	24	10	2	5	87	3	38
2017	More than 20 years in the federal public service	82	18	0	0	0	100	0	23

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	9	15	4	0	0	82	4	13
2017	3 to 10 years in the federal public service	69	15	2	9	2	2	87	11	40
2017	11 to 20 years in the federal public service	79	7	3	2	0	8	94	3	38
2017	More than 20 years in the federal public service	100	0	0	0	0	0	100	0	23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	29	5	0	0	8	95	0	13
2017	3 to 10 years in the federal public service	37	34	19	5	2	2	73	8	40
2017	11 to 20 years in the federal public service	46	22	18	9	5	0	68	14	38
2017	More than 20 years in the federal public service	81	14	4	0	0	0	96	0	23

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	39	16	5	0	79	5	13
2017	3 to 10 years in the federal public service	9	22	46	9	13	32	22	40
2017	11 to 20 years in the federal public service	13	11	50	24	2	24	27	38
2017	More than 20 years in the federal public service	23	30	31	17	0	53	17	23

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	0	33	28	33	62	5	13
2017	3 to 10 years in the federal public service	7	25	43	13	12	25	32	40
2017	11 to 20 years in the federal public service	5	24	41	11	19	30	29	38
2017	More than 20 years in the federal public service	4	9	26	41	21	61	13	23

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	5	27	15	10	0	10	43	27	13
2017	3 to 10 years in the federal public service	31	40	8	19	2	0	0	71	21	40
2017	11 to 20 years in the federal public service	28	46	14	6	5	0	0	75	11	38
2017	More than 20 years in the federal public service	38	26	27	0	4	4	0	67	5	23

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	32	4	15	0	82	15	13
2017	3 to 10 years in the federal public service	16	37	24	16	7	53	22	40
2017	11 to 20 years in the federal public service	19	38	19	16	8	57	24	37
2017	More than 20 years in the federal public service	22	43	27	4	4	64	9	23

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	19	81	40
2017	11 to 20 years in the federal public service	29	71	38
2014	3 to 10 years in the federal public service	26	74	36
2014	11 to 20 years in the federal public service	15	85	38
2014	More than 20 years in the federal public service	16	84	35

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	11 to 20 years in the federal public service	90	10	11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	11 to 20 years in the federal public service	60	30	10	0	0	0	0	90	0	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	0	20	0	10	0	0	71	29	13
2017	3 to 10 years in the federal public service	44	35	11	5	2	0	3	46	54	40
2017	11 to 20 years in the federal public service	66	13	5	5	9	3	0	68	32	37
2017	More than 20 years in the federal public service	59	25	6	6	5	0	0	59	41	23

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	20
2017	11 to 20 years in the federal public service	17	12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	20
2017	11 to 20 years in the federal public service	33	12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	19	20
2017	11 to 20 years in the federal public service	9	12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	62	20
2017	11 to 20 years in the federal public service	59	12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	20
2017	11 to 20 years in the federal public service	0	12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	20
2017	11 to 20 years in the federal public service	36	12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	3 to 10 years in the federal public service	13	77	10	0	0	0	21
2017	11 to 20 years in the federal public service	17	50	8	17	0	9	12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	44	38	5	0	0	4	9	94	0	21
2017	11 to 20 years in the federal public service	64	25	0	0	11	0	0	89	11	12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	4	9	15	5	20	8	39	25	46	21
2017	11 to 20 years in the federal public service	0	9	0	0	44	0	47	17	83	12

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Office of the Secretary to the Governor General by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Labour Management Relations and Collective Agreements