2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	49	4	13	4	79	17	368
2017	Non-supervisor	39	45	3	10	3	84	13	943
2014	Supervisor	26	52	7	13	2	78	15	412
2014	Non-supervisor	38	42	4	11	5	81	15	1114
2011	Supervisor	41	44	4	8	3	85	11	567
2011	Non-supervisor	44	43	3	7	3	88	9	1447
2008	Supervisor	43	43	3	9	3	85	12	388
2008	Non-supervisor	49	39	3	7	2	88	9	1070

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	73	18	2	4	1	1	1	93	4	366
2017	Non-supervisor	75	17	3	2	1	1	1	94	3	937
2014	Supervisor	73	16	5	3	1	0	1	90	4	411
2014	Non-supervisor	71	19	4	2	1	1	1	92	4	1115
2011	Supervisor	75	17	4	3	1	0	1	92	4	567
2011	Non-supervisor	77	14	3	3	2	1	1	92	5	1444
2008	Supervisor	78	16	1	4	1	0	0	94	5	387
2008	Non-supervisor	78	15	3	2	2	0	1	94	4	1069

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	65	17	5	6	5	1	1	84	11	368
2017	Non-supervisor	69	17	5	5	3	0	1	87	8	943
2014	Supervisor	65	21	4	7	3	0	1	86	10	411
2014	Non-supervisor	68	16	4	5	5	0	1	86	11	1113
2011	Supervisor	71	14	4	6	5	0	1	85	11	566
2011	Non-supervisor	72	15	3	5	4	0	1	88	9	1444
2008	Supervisor	73	17	2	4	4	0	0	90	8	388
2008	Non-supervisor	73	13	4	6	3	0	1	87	9	1068

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	37	5	9	7	78	17	368
2017	Non-supervisor	41	35	5	13	5	76	18	942
2014	Supervisor	36	32	8	14	9	69	23	412
2014	Non-supervisor	37	35	8	11	9	72	20	1113
2011	Supervisor	45	32	6	10	6	77	17	563
2011	Non-supervisor	42	35	8	10	5	77	15	1444

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	42	10	10	5	0	0	74	15	368
2017	Non-supervisor	33	39	10	13	5	0	0	72	18	941
2014	Supervisor	26	41	13	14	4	0	1	68	18	410
2014	Non-supervisor	30	40	11	13	6	0	0	70	19	1112
2011	Supervisor	29	42	14	10	4	0	1	72	14	565
2011	Non-supervisor	30	42	12	10	5	1	1	73	15	1447
2008	Supervisor	29	45	9	12	3	0	1	75	15	389
2008	Non-supervisor	35	39	10	10	4	0	1	75	15	1070

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	35	4	7	2	87	8	367
2017	Non-supervisor	40	38	7	10	4	79	14	940
2014	Supervisor	50	36	6	6	2	87	7	412
2014	Non-supervisor	37	40	9	9	5	77	14	1116
2011	Supervisor	53	36	6	4	2	89	6	567
2011	Non-supervisor	39	38	9	9	4	77	13	1444
2008	Supervisor	53	38	3	5	1	91	6	387
2008	Non-supervisor	34	44	11	7	3	78	11	1070

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	30	3	5	2	90	7	367
2017	Non-supervisor	46	35	5	10	4	81	14	941
2014	Supervisor	55	31	7	5	2	86	7	411
2014	Non-supervisor	41	39	7	8	4	80	12	1116
2011	Supervisor	55	35	5	3	2	90	5	566
2011	Non-supervisor	42	41	6	7	4	83	11	1446
2008	Supervisor	57	36	2	4	0	94	4	389
2008	Non-supervisor	40	42	8	7	3	82	10	1071

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	31	6	4	1	88	6	365
2017	Non-supervisor	52	34	6	6	2	86	8	936
2014	Supervisor	52	36	7	4	1	88	5	411
2014	Non-supervisor	48	34	8	5	3	83	9	1113

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	34	10	12	7	0	71	20	367
2017	Non-supervisor	49	32	7	7	4	0	81	12	941
2014	Supervisor	29	33	11	17	10	0	62	27	412
2014	Non-supervisor	42	30	11	10	7	0	72	17	1116
2011	Supervisor	34	36	9	13	9	1	70	21	563
2011	Non-supervisor	43	35	9	7	5	1	79	12	1448

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	23	9	16	17	1	10	53	38	367
2017	Non-supervisor	27	22	14	12	11	3	10	57	27	938
2014	Supervisor	22	22	9	18	17	1	11	51	39	412
2014	Non-supervisor	27	22	13	14	13	2	9	55	31	1116
2011	Supervisor	26	22	6	18	18	1	9	53	40	563
2011	Non-supervisor	26	24	12	14	13	3	8	56	31	1447
2008	Supervisor	31	18	5	17	18	2	9	55	40	388
2008	Non-supervisor	35	25	10	11	10	2	6	65	23	1070

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	43	5	8	2	85	10	368
2017	Non-supervisor	31	44	9	10	6	75	16	942
2014	Supervisor	30	49	8	9	4	79	13	412
2014	Non-supervisor	27	45	12	9	7	71	16	1116
2011	Supervisor	36	42	8	10	5	78	14	566
2011	Non-supervisor	29	41	13	11	6	71	17	1444
2008	Supervisor	41	42	6	9	2	82	12	385
2008	Non-supervisor	31	44	12	9	4	75	13	1067

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	37	13	12	11	0	64	23	368
2017	Non-supervisor	28	37	13	12	9	1	65	22	941
2014	Supervisor	20	34	17	19	9	0	55	28	412
2014	Non-supervisor	24	37	14	16	10	0	61	26	1115
2011	Supervisor	22	39	13	15	11	0	61	26	566
2011	Non-supervisor	25	41	13	13	8	0	66	21	1447

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	42	6	9	7	0	0	78	16	367
2017	Non-supervisor	31	38	11	14	6	0	0	70	20	941

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	41	8	5	3	0	84	8	367
2017	Non-supervisor	39	37	11	8	4	1	77	12	941
2014	Supervisor	42	39	10	7	1	1	82	9	411
2014	Non-supervisor	36	40	11	8	4	1	77	12	1114
2011	Supervisor	39	42	7	9	3	0	81	12	567
2011	Non-supervisor	34	44	10	8	4	1	78	12	1446
2008	Supervisor	43	40	7	7	3	0	83	10	387
2008	Non-supervisor	37	40	12	7	3	1	78	10	1069

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	40	9	11	8	0	0	72	20	367
2017	Non-supervisor	29	37	12	12	9	0	0	66	22	942

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	61	30	5	3	1	91	4	368
2017	Non-supervisor	47	38	9	4	2	85	6	942
2014	Supervisor	67	26	5	2	1	93	3	411
2014	Non-supervisor	57	28	10	3	1	86	4	1115
2011	Supervisor	60	31	4	4	1	91	5	566
2011	Non-supervisor	54	32	9	3	1	86	5	1446

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	42	8	10	6	76	16	368
2017	Non-supervisor	29	39	10	14	6	69	21	940
2014	Supervisor	29	46	8	11	6	75	17	411
2014	Non-supervisor	22	41	12	17	8	62	25	1116
2011	Supervisor	34	41	7	13	5	75	18	567
2011	Non-supervisor	28	40	12	12	7	68	19	1445

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	32	10	12	7	72	18	368
2017	Non-supervisor	34	36	12	12	7	70	18	942
2014	Supervisor	33	37	11	14	5	70	19	411
2014	Non-supervisor	29	38	13	13	8	67	21	1114

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	40	10	11	5	0	1	73	17	368
2017	Non-supervisor	33	37	12	11	5	1	1	71	17	941
2014	Supervisor	28	41	10	14	6	0	0	70	20	411
2014	Non-supervisor	28	39	15	11	7	0	0	67	17	1115
2011	Supervisor	35	41	9	10	5	0	0	76	15	565
2011	Non-supervisor	39	39	11	7	3	1	1	79	10	1446

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	41	8	6	2	85	8	368
2017	Non-supervisor	38	38	11	8	4	76	12	939
2014	Supervisor	38	39	10	8	4	77	12	411
2014	Non-supervisor	34	40	14	8	4	75	12	1116
2011	Supervisor	41	43	8	7	2	84	9	566
2011	Non-supervisor	38	40	10	8	3	78	11	1449
2008	Supervisor	47	40	4	6	2	87	8	387
2008	Non-supervisor	40	44	8	6	3	84	9	1068

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	33	27	14	9	1	50	23	367
2017	Non-supervisor	42	38	13	5	2	1	80	7	941
2014	Supervisor	17	25	24	18	14	1	43	33	412
2014	Non-supervisor	35	39	17	6	3	0	74	9	1116
2011	Supervisor	16	30	25	17	12	1	46	29	566
2011	Non-supervisor	38	37	16	5	3	0	76	9	1446
2008	Supervisor	9	25	29	22	16	0	34	37	388
2008	Non-supervisor	33	37	17	8	4	1	71	12	1069

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	27	41	13	6	0	0	19	40	368
2017	Non-supervisor	10	24	36	19	8	1	2	28	35	938
2014	Supervisor	15	32	36	12	4	0	1	16	47	412
2014	Non-supervisor	11	28	34	18	6	1	1	24	41	1113
2011	Supervisor	17	34	35	8	4	0	1	13	52	566
2011	Non-supervisor	13	25	34	17	8	1	3	25	39	1439
2008	Supervisor	13	39	39	7	1	0	0	9	52	387
2008	Non-supervisor	8	27	35	19	8	1	2	27	36	1066

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	21	32	24	11	0	0	35	33	365
2017	Non-supervisor	12	19	27	23	14	2	3	39	32	933
2014	Supervisor	14	26	33	17	8	1	1	26	41	411
2014	Non-supervisor	14	23	30	20	10	2	2	31	38	1112
2011	Supervisor	18	26	32	16	7	0	1	24	44	564
2011	Non-supervisor	13	20	28	22	12	3	3	36	34	1440
2008	Supervisor	18	26	34	16	4	0	1	21	44	388
2008	Non-supervisor	11	20	26	24	14	2	3	40	33	1069

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	28	31	9	4	0	1	13	56	368
2017	Non-supervisor	22	26	30	11	7	1	3	19	50	935
2014	Supervisor	43	26	21	7	2	0	0	9	69	411
2014	Non-supervisor	33	30	21	9	5	1	2	14	64	1112
2011	Supervisor	43	29	19	5	2	1	1	7	73	564
2011	Non-supervisor	31	25	23	11	6	1	3	18	58	1440
2008	Supervisor	33	31	26	7	2	0	0	9	64	388
2008	Non-supervisor	24	26	23	13	8	2	3	23	53	1066

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	26	39	16	5	0	0	22	39	366
2017	Non-supervisor	8	15	31	28	14	1	2	44	24	931
2014	Supervisor	20	31	29	15	3	0	0	19	52	412
2014	Non-supervisor	12	20	31	24	10	1	2	35	33	1112
2011	Supervisor	22	30	31	14	3	0	1	17	53	564
2011	Non-supervisor	12	18	30	24	12	1	3	37	31	1439
2008	Supervisor	23	27	35	11	3	0	0	14	50	387
2008	Non-supervisor	10	16	30	27	14	1	2	42	27	1067

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	29	26	11	5	1	1	15	58	365
2017	Non-supervisor	17	22	25	17	13	2	3	32	42	936
2014	Supervisor	34	33	23	7	3	0	1	10	68	410
2014	Non-supervisor	21	25	25	16	9	1	2	26	47	1112
2011	Supervisor	32	30	27	8	2	0	1	10	63	565
2011	Non-supervisor	16	21	28	18	10	2	4	31	40	1442
2008	Supervisor	27	36	25	9	3	0	1	12	63	388
2008	Non-supervisor	11	19	29	22	14	1	4	38	32	1065

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	25	32	22	9	0	1	32	36	368
2017	Non-supervisor	13	17	26	22	15	3	4	41	32	935
2014	Supervisor	16	20	35	22	5	0	1	28	37	411
2014	Non-supervisor	12	17	27	22	15	2	5	39	32	1111
2011	Supervisor	17	20	33	22	7	1	1	30	37	563
2011	Non-supervisor	13	18	27	20	14	3	6	37	34	1442
2008	Supervisor	19	26	30	17	6	0	2	23	46	388
2008	Non-supervisor	15	21	25	18	15	3	4	35	39	1066

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	32	31	9	4	1	1	13	55	367
2017	Non-supervisor	17	25	30	13	8	2	4	23	45	936
2014	Supervisor	33	30	26	8	1	0	1	10	64	412
2014	Non-supervisor	26	27	26	12	7	1	2	19	54	1112

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	70	15	4	4	3	0	3	89	7	367
2017	Non-supervisor	72	13	5	4	3	1	3	88	7	940
2014	Supervisor	76	14	3	3	3	0	2	91	6	412
2014	Non-supervisor	72	12	5	4	4	0	3	87	8	1116
2011	Supervisor	70	16	4	4	4	0	2	88	8	565
2011	Non-supervisor	71	14	4	4	3	0	4	89	8	1444
2008	Supervisor	69	16	3	5	4	0	3	88	10	389
2008	Non-supervisor	70	11	5	3	5	0	5	86	9	1071

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	40	12	11	8	2	3	68	19	367
2017	Non-supervisor	27	26	13	12	11	5	6	60	25	942
2014	Supervisor	35	36	11	9	7	1	2	72	16	412
2014	Non-supervisor	29	29	13	14	9	4	3	62	24	1116

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	36	5	8	5	0	82	13	367
2017	Non-supervisor	41	28	9	12	10	0	69	22	941
2014	Supervisor	52	25	6	11	6	0	77	17	411
2014	Non-supervisor	38	28	11	13	9	1	67	22	1115

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	35	8	12	5	0	0	76	17	367
2017	Non-supervisor	36	30	12	12	7	2	1	68	20	938
2014	Supervisor	31	39	10	15	4	0	1	71	19	411
2014	Non-supervisor	32	36	11	12	6	2	0	70	18	1114
2011	Supervisor	34	39	9	11	5	0	0	74	17	566
2011	Non-supervisor	32	35	12	11	6	2	1	69	18	1444
2008	Supervisor	41	37	8	9	4	0	1	79	14	387
2008	Non-supervisor	36	34	10	11	4	3	1	73	16	1070

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	34	7	9	6	1	1	77	16	368
2017	Non-supervisor	25	27	15	13	8	10	1	59	23	943
2014	Supervisor	38	31	12	10	7	2	1	71	17	410
2014	Non-supervisor	27	26	14	12	10	9	1	59	25	1113
2011	Supervisor	43	30	9	10	7	1	0	73	18	566
2011	Non-supervisor	30	26	13	12	10	9	1	62	24	1444
2008	Supervisor	47	31	8	8	5	1	0	78	14	387
2008	Non-supervisor	33	26	15	10	7	8	1	65	19	1069

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	30	15	19	11	5	3	50	33	368
2017	Non-supervisor	13	15	16	19	13	21	4	37	42	942
2014	Supervisor	11	32	18	22	13	4	1	45	36	412
2014	Non-supervisor	10	19	18	18	14	17	4	36	41	1114

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	36	7	6	2	85	8	366
2017	Non-supervisor	47	33	8	8	4	80	12	942
2014	Supervisor	46	37	7	8	2	83	11	412
2014	Non-supervisor	43	35	9	9	4	79	12	1113

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	38	8	11	6	0	76	17	367
2017	Non-supervisor	42	34	8	8	6	1	77	14	942
2014	Supervisor	29	42	12	11	6	0	71	17	411
2014	Non-supervisor	36	35	13	10	6	0	71	16	1116
2011	Supervisor	32	38	9	12	8	0	70	20	567
2011	Non-supervisor	36	36	10	11	6	0	73	17	1446
2008	Supervisor	30	34	10	14	11	0	64	26	389
2008	Non-supervisor	36	34	11	11	7	1	71	17	1069

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	29	10	10	3	1	0	77	13	367
2017	Non-supervisor	48	30	8	8	4	1	0	79	12	942
2014	Supervisor	40	35	12	8	4	1	0	76	12	410
2014	Non-supervisor	41	31	13	7	6	1	0	74	13	1116
2011	Supervisor	41	30	10	8	8	2	1	73	17	567
2011	Non-supervisor	44	29	11	7	6	2	0	75	14	1446
2008	Supervisor	41	28	9	13	7	1	1	71	20	389
2008	Non-supervisor	45	29	9	9	7	2	0	75	16	1068

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	32	8	10	6	0	0	76	16	366
2017	Non-supervisor	44	31	9	9	7	0	0	76	15	941
2014	Supervisor	38	35	12	11	3	1	0	73	15	411
2014	Non-supervisor	40	32	11	10	7	1	0	73	17	1115
2011	Supervisor	38	36	9	8	8	1	0	74	17	566
2011	Non-supervisor	38	34	9	10	7	1	1	74	18	1440
2008	Supervisor	36	33	7	14	10	0	0	69	24	389
2008	Non-supervisor	39	31	10	11	8	0	0	71	19	1068

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	79	11	2	3	1	0	3	94	4	367
2017	Non-supervisor	80	9	4	1	2	0	3	92	4	942
2014	Supervisor	80	12	4	1	2	0	2	94	3	411
2014	Non-supervisor	79	9	4	2	3	0	2	91	5	1115
2011	Supervisor	79	10	3	3	2	0	2	91	6	566
2011	Non-supervisor	78	10	3	2	3	0	4	92	5	1446
2008	Supervisor	81	6	3	3	4	1	3	90	7	389
2008	Non-supervisor	81	7	2	2	3	0	5	92	6	1067

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	26	8	9	7	2	5	75	17	368
2017	Non-supervisor	56	21	6	5	5	4	3	83	10	941
2014	Supervisor	42	23	13	8	7	3	4	69	16	411
2014	Non-supervisor	49	22	9	5	8	4	3	76	14	1114
2011	Supervisor	41	27	7	11	8	2	5	72	21	566
2011	Non-supervisor	46	26	8	7	7	2	2	76	15	1446

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	25	6	9	4	0	0	81	14	368
2017	Non-supervisor	57	23	7	6	5	1	0	82	11	940

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	23	11	4	5	1	0	81	8	368
2017	Non-supervisor	61	21	8	4	4	1	0	83	8	940

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	28	7	8	6	79	14	368
2017	Non-supervisor	52	25	9	7	7	77	14	940
2014	Supervisor	40	31	13	9	6	71	16	411
2014	Non-supervisor	46	29	10	9	6	74	15	1116

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	34	14	10	5	3	8	67	17	368
2014	Supervisor	21	34	18	13	5	3	6	60	21	412

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	42	13	11	8	4	0	67	20	365
2017	Non-supervisor	26	31	17	11	7	8	0	62	20	940
2014	Supervisor	23	35	15	17	8	3	0	59	25	410
2014	Non-supervisor	21	33	15	11	9	11	0	60	22	1114
2011	Supervisor	17	34	16	17	12	3	0	53	30	564
2011	Non-supervisor	21	31	16	11	10	10	1	59	24	1443

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	39	16	12	10	1	61	23	368
2017	Non-supervisor	23	32	16	15	10	3	57	27	942
2014	Supervisor	19	31	17	20	12	1	50	33	411
2014	Non-supervisor	18	32	19	16	11	4	52	28	1114
2011	Supervisor	16	28	16	21	17	2	45	38	566
2011	Non-supervisor	19	31	17	16	13	4	53	30	1439
2008	Supervisor	18	34	14	21	12	1	53	33	389
2008	Non-supervisor	28	31	16	12	9	3	61	22	1069

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	39	17	16	12	2	54	28	368
2017	Non-supervisor	17	28	18	18	12	6	48	32	940
2014	Supervisor	10	30	20	25	14	1	41	39	411
2014	Non-supervisor	14	26	20	20	15	7	42	37	1113
2011	Supervisor	8	25	16	28	22	2	33	51	567
2011	Non-supervisor	9	30	18	21	14	7	43	38	1444
2008	Supervisor	8	30	15	27	18	2	39	46	387
2008	Non-supervisor	14	31	17	20	10	8	49	32	1067

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	36	13	15	13	3	58	29	367
2017	Non-supervisor	21	26	17	16	15	6	49	34	942
2014	Supervisor	16	28	19	19	15	3	46	35	411
2014	Non-supervisor	14	25	17	18	17	7	43	39	1111
2011	Supervisor	12	25	18	22	19	5	39	42	567
2011	Non-supervisor	10	30	17	17	15	10	45	36	1445
2008	Supervisor	15	27	16	19	16	6	45	38	389
2008	Non-supervisor	17	27	18	15	13	11	49	31	1069

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	35	18	21	13	1	47	34	366
2017	Non-supervisor	15	28	17	22	15	3	44	39	942
2014	Supervisor	9	33	18	26	15	0	42	41	411
2014	Non-supervisor	12	28	17	24	16	4	41	41	1114
2011	Supervisor	7	28	14	28	22	1	36	50	565
2011	Non-supervisor	10	32	17	23	16	3	43	39	1441
2008	Supervisor	10	28	15	28	18	1	38	47	389
2008	Non-supervisor	16	32	15	21	13	3	49	36	1066

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	42	15	15	8	1	61	23	368
2017	Non-supervisor	26	37	18	11	5	2	65	17	940
2014	Supervisor	22	44	15	11	6	1	67	18	410
2014	Non-supervisor	21	42	20	12	5	1	64	16	1114
2011	Supervisor	18	44	14	15	8	0	63	23	565
2011	Non-supervisor	25	43	14	11	6	2	69	16	1445

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	39	8	3	2	1	87	5	368
2017	Non-supervisor	41	39	10	4	2	3	83	7	938
2014	Supervisor	49	38	8	3	1	2	88	5	409
2014	Non-supervisor	38	42	11	4	2	3	82	6	1111
2011	Supervisor	39	39	12	6	2	2	79	9	566
2011	Non-supervisor	38	38	13	4	2	4	79	7	1444

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	36	12	5	3	1	1	80	8	367
2017	Non-supervisor	34	36	12	10	4	3	1	73	15	938
2014	Supervisor	38	37	10	9	4	2	0	77	13	410
2014	Non-supervisor	28	37	14	11	5	4	1	68	18	1111
2011	Supervisor	34	36	11	9	6	3	0	73	16	565
2011	Non-supervisor	30	34	13	9	7	6	1	69	17	1446
2008	Supervisor	34	32	13	11	7	3	0	68	19	388
2008	Non-supervisor	29	34	14	11	7	5	1	67	19	1069

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	42	14	9	4	1	0	73	13	368
2017	Non-supervisor	22	33	18	13	8	5	1	58	22	940
2014	Supervisor	25	33	22	11	6	3	0	60	17	410
2014	Non-supervisor	15	29	23	17	9	7	1	47	28	1109
2011	Supervisor	24	37	19	11	7	2	0	63	18	563
2011	Non-supervisor	18	34	20	13	8	6	1	55	23	1443

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	24	15	16	16	7	4	47	36	368
2017	Non-supervisor	15	20	18	15	21	9	3	40	40	938
2014	Supervisor	13	18	18	21	21	7	3	34	47	410
2014	Non-supervisor	12	17	19	19	20	11	2	33	45	1112
2011	Supervisor	10	17	19	21	19	11	3	31	47	565
2011	Non-supervisor	11	18	17	16	19	14	4	36	43	1445

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	24	7	6	3	1	3	84	9	368
2017	Non-supervisor	64	15	8	5	3	1	4	83	8	942
2014	Supervisor	57	22	9	6	3	1	2	81	10	408
2014	Non-supervisor	59	19	9	5	3	1	4	82	9	1112

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	69	21	4	2	0	1	2	94	2	368
2017	Non-supervisor	70	15	6	3	1	3	3	90	4	942
2014	Supervisor	69	19	6	1	0	1	3	92	2	410
2014	Non-supervisor	64	20	6	3	1	3	3	89	4	1112
2011	Supervisor	67	18	7	3	1	2	3	89	4	567
2011	Non-supervisor	68	15	7	2	2	3	3	89	4	1448
2008	Supervisor	67	20	6	3	1	1	2	90	4	388
2008	Non-supervisor	69	16	6	3	1	2	3	90	4	1070

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	36	16	20	8	0	55	29	367
2017	Non-supervisor	22	29	15	17	14	2	53	32	943
2014	Supervisor	17	35	18	18	10	1	53	28	410
2014	Non-supervisor	22	31	18	15	12	2	54	28	1112
2011	Supervisor	19	37	16	18	10	1	56	28	567
2011	Non-supervisor	25	32	16	13	11	2	59	25	1446
2008	Supervisor	26	36	14	16	9	1	62	24	385
2008	Non-supervisor	27	35	14	12	10	3	64	22	1070

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	28	13	21	18	1	1	46	40	366
2017	Non-supervisor	15	19	14	20	27	2	2	36	50	938
2014	Supervisor	17	23	17	21	19	1	2	41	42	410
2014	Non-supervisor	12	19	13	24	26	3	2	33	53	1112
2011	Supervisor	12	29	16	21	18	2	1	43	41	565
2011	Non-supervisor	15	25	15	21	22	2	1	41	44	1448
2008	Supervisor	17	32	14	18	17	1	1	50	36	386
2008	Non-supervisor	17	33	13	15	17	3	2	53	34	1068

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	40	19	12	6	1	0	63	18	367
2017	Non-supervisor	18	35	21	15	7	4	0	55	23	940

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	40	12	4	4	2	81	7	367
2017	Non-supervisor	40	33	15	5	3	4	76	9	938
2014	Supervisor	43	35	12	4	1	3	81	6	410
2014	Non-supervisor	40	32	14	4	3	6	77	8	1108

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	43	11	7	3	1	80	10	366
2017	Non-supervisor	37	41	12	6	3	1	79	9	942
2014	Supervisor	39	36	13	8	2	2	77	10	410
2014	Non-supervisor	38	37	13	5	4	3	78	9	1111
2011	Supervisor	31	39	15	7	6	3	71	13	567
2011	Non-supervisor	33	39	14	6	4	3	75	11	1446

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	40	11	5	3	0	81	9	368
2017	Non-supervisor	43	36	11	5	4	0	79	10	942
2014	Supervisor	40	36	11	9	4	0	76	13	409
2014	Non-supervisor	43	35	12	6	3	0	79	9	1108
2011	Supervisor	35	38	11	10	5	0	74	16	566
2011	Non-supervisor	40	38	12	6	4	1	78	10	1446
2008	Supervisor	30	39	16	10	5	1	69	15	388
2008	Non-supervisor	40	38	11	7	3	1	78	11	1067

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	38	15	14	4	0	67	18	368
2017	Non-supervisor	34	30	18	10	7	1	64	18	940
2014	Supervisor	20	32	21	17	9	0	53	26	409
2014	Non-supervisor	25	36	19	12	8	1	61	19	1111
2011	Supervisor	21	35	18	16	9	1	57	25	566
2011	Non-supervisor	26	36	19	10	8	1	63	18	1443

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	39	14	15	3	68	18	368
2017	Non-supervisor	33	31	18	10	7	65	18	942
2014	Supervisor	21	33	18	19	8	54	28	409
2014	Non-supervisor	24	36	19	13	7	61	20	1112
2011	Supervisor	20	38	16	17	9	57	27	564
2011	Non-supervisor	26	38	16	12	7	65	19	1443
2008	Supervisor	23	40	13	16	8	63	24	388
2008	Non-supervisor	33	38	13	10	5	72	15	1070

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	25	23	13	7	2	0	57	20	366
2017	Non-supervisor	29	25	18	15	9	4	0	57	25	943
2014	Supervisor	24	25	19	18	10	2	1	51	29	410
2014	Non-supervisor	25	27	19	14	11	5	0	54	26	1111
2011	Supervisor	24	29	17	14	12	3	1	55	27	566
2011	Non-supervisor	28	25	18	13	11	5	0	56	25	1444
2008	Supervisor	32	31	14	12	7	3	1	65	20	388
2008	Non-supervisor	30	26	18	14	8	4	0	59	23	1069

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	34	35	31	367
2017	Non-supervisor	34	31	36	941
2014	Supervisor	35	31	34	411
2014	Non-supervisor	31	32	37	1110
2011	Supervisor	32	30	38	565
2011	Non-supervisor	31	33	36	1447

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	15	23	52	4	1	5	132
2017	Non-supervisor	10	20	37	6	20	7	325
2014	Supervisor	18	27	44	7	9999	5	147
2014	Non-supervisor	7	28	43	11	9999	11	357
2011	Supervisor	14	19	49	11	9999	8	184
2011	Non-supervisor	7	29	37	12	9999	14	455

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	20	80	368
2017	Non-supervisor	17	83	940
2014	Supervisor	22	78	411
2014	Non-supervisor	20	80	1109

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	42	75
2017	Non-supervisor	51	166
2014	Supervisor	40	91
2014	Non-supervisor	47	230

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	62	75
2017	Non-supervisor	67	166
2014	Supervisor	69	91
2014	Non-supervisor	72	230

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	75
2014	Supervisor	25	91

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	75
2017	Non-supervisor	166
2014	Supervisor	91
2014	Non-supervisor	230

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	166
2014	Non-supervisor	5	230

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	166
2014	Non-supervisor	2	230

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	46	75
2017	Non-supervisor	37	166
2014	Supervisor	49	91
2014	Non-supervisor	32	230

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Supervisor	42	75
2017	Non-supervisor	49	166
2014	Supervisor	46	91
2014	Non-supervisor	53	230

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Supervisor	56	75
2017	Non-supervisor	48	166
2014	Supervisor	51	91
2014	Non-supervisor	52	230

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	44	75
2017	Non-supervisor	47	166
2014	Supervisor	39	91
2014	Non-supervisor	36	230

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Supervisor	47	75
2017	Non-supervisor	35	166
2014	Supervisor	37	91
2014	Non-supervisor	32	230

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Supervisor	51	75
2017	Non-supervisor	53	166
2014	Supervisor	54	91
2014	Non-supervisor	54	230

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Supervisor	38	75
2017	Non-supervisor	31	166
2014	Supervisor	36	91
2014	Non-supervisor	28	230

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	75

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	75
2017	Non-supervisor	8	166
2014	Supervisor	7	91
2014	Non-supervisor	7	230

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	75
2017	Non-supervisor	8	166
2014	Supervisor	10	91
2014	Non-supervisor	7	230

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Supervisor	51	75
2017	Non-supervisor	50	166
2014	Supervisor	37	91
2014	Non-supervisor	46	230

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	75
2017	Non-supervisor	20	166
2014	Supervisor	39	91
2014	Non-supervisor	21	230

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	75
2017	Non-supervisor	18	166
2014	Supervisor	14	91
2014	Non-supervisor	14	230

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	61	75
2017	Non-supervisor	58	165
2014	Supervisor	59	91
2014	Non-supervisor	45	230

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	39	75
2017	Non-supervisor	28	165
2014	Supervisor	33	91
2014	Non-supervisor	23	230

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	75
2017	Non-supervisor	7	165
2014	Supervisor	12	91
2014	Non-supervisor	8	230

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	75
2017	Non-supervisor	22	165
2014	Supervisor	8	91
2014	Non-supervisor	22	230

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	75
2017	Non-supervisor	11	165
2014	Supervisor	16	91
2014	Non-supervisor	12	230

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	165
2014	Non-supervisor	4	230

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	75
2017	Non-supervisor	14	165
2014	Supervisor	18	91
2014	Non-supervisor	15	230

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	75
2017	Non-supervisor	14	165
2014	Supervisor	10	91
2014	Non-supervisor	14	230

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	24	75
2017	Non-supervisor	22	165
2014	Supervisor	23	91
2014	Non-supervisor	31	230

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	72
2017	Non-supervisor	10	158
2014	Supervisor	7	87
2014	Non-supervisor	6	218

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	72
2017	Non-supervisor	18	158
2014	Supervisor	12	87
2014	Non-supervisor	14	218

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	72
2017	Non-supervisor	6	158
2014	Non-supervisor	8	218

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	72
2017	Non-supervisor	9	158
2014	Supervisor	7	87
2014	Non-supervisor	5	218

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	72
2017	Non-supervisor	13	158
2014	Supervisor	8	87
2014	Non-supervisor	8	218

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	72
2017	Non-supervisor	16	158
2014	Supervisor	14	87
2014	Non-supervisor	12	218

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	72
2017	Non-supervisor	19	158
2014	Supervisor	12	87
2014	Non-supervisor	15	218

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	72
2017	Non-supervisor	13	158
2014	Supervisor	6	87
2014	Non-supervisor	8	218

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	72
2017	Non-supervisor	18	158
2014	Supervisor	9	87
2014	Non-supervisor	14	218

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	29	72
2017	Non-supervisor	29	158
2014	Supervisor	32	87
2014	Non-supervisor	30	218

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	72
2017	Non-supervisor	8	158
2014	Supervisor	8	87
2014	Non-supervisor	6	218

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	48	72
2017	Non-supervisor	47	158
2014	Supervisor	53	87
2014	Non-supervisor	54	218

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	72

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	51	72
2017	Non-supervisor	59	158
2014	Supervisor	60	87
2014	Non-supervisor	58	218

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	158

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	72
2017	Non-supervisor	13	158
2014	Supervisor	9	87
2014	Non-supervisor	11	218

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	91	9	75
2017	Non-supervisor	93	7	166

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	23	16	9	8	20	7	55	24	368
2017	Non-supervisor	13	14	18	10	10	27	8	42	30	943
2014	Supervisor	10	19	23	13	10	19	5	39	31	411
2014	Non-supervisor	11	12	21	10	8	30	8	37	29	1110

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	37	15	6	7	4	1	70	14	367
2017	Non-supervisor	27	28	19	8	7	10	1	62	17	941
2014	Supervisor	18	28	24	12	7	9	2	52	22	411
2014	Non-supervisor	19	24	21	10	6	17	2	53	21	1110
2011	Supervisor	23	36	20	10	5	5	0	62	16	565
2011	Non-supervisor	26	32	17	8	4	12	0	67	14	1445

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	50	5	3	1	0	8	91	4	368
2017	Non-supervisor	26	48	10	7	3	2	3	79	11	941
2014	Supervisor	28	52	4	3	1	0	11	90	5	410
2014	Non-supervisor	20	54	11	9	3	2	2	77	12	1106
2011	Supervisor	28	50	7	6	1	0	8	85	7	567
2011	Non-supervisor	19	52	10	10	4	2	3	75	15	1441
2008	Supervisor	32	42	8	7	2	1	8	82	10	389
2008	Non-supervisor	20	47	13	10	5	3	2	71	16	1070

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	10	22	25	6	3	24	9	48	15	366
2017	Non-supervisor	9	19	21	8	5	30	9	44	21	937
2014	Supervisor	7	16	28	8	5	24	12	36	21	411
2014	Non-supervisor	5	19	25	9	6	27	8	38	23	1107
2011	Supervisor	7	20	25	9	6	26	7	40	22	566
2011	Non-supervisor	6	16	25	9	4	32	8	37	22	1440

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	28	11	5	2	4	8	79	8	368
2017	Non-supervisor	40	29	11	2	2	14	4	83	4	942
2014	Supervisor	32	32	11	4	3	8	10	77	9	410
2014	Non-supervisor	32	31	16	4	2	14	2	74	7	1107
2011	Supervisor	40	26	10	4	4	9	8	79	9	567
2011	Non-supervisor	33	30	11	5	2	16	3	78	9	1442
2008	Supervisor	34	31	13	5	2	7	8	77	8	387
2008	Non-supervisor	34	32	14	4	2	13	2	77	7	1069

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	31	14	5	4	8	8	73	11	367
2017	Non-supervisor	27	29	16	6	2	16	3	70	10	940
2014	Supervisor	23	32	15	6	3	10	9	69	12	410
2014	Non-supervisor	20	31	19	5	3	19	2	65	11	1107
2011	Supervisor	27	29	12	8	5	12	8	69	16	564
2011	Non-supervisor	23	29	15	4	3	23	3	69	10	1437
2008	Supervisor	31	29	13	10	4	5	9	70	16	389
2008	Non-supervisor	34	28	14	7	3	11	3	72	11	1067

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	7	93	367
2017	Non-supervisor	8	92	941
2014	Supervisor	7	93	410
2014	Non-supervisor	9	91	1107

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	36	20
2017	Non-supervisor	31	76
2014	Supervisor	28	28
2014	Non-supervisor	40	103

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	75	20
2017	Non-supervisor	86	76
2014	Supervisor	93	28
2014	Non-supervisor	86	103

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	76

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	20
2017	Non-supervisor	76
2014	Supervisor	28
2014	Non-supervisor	103

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	20
2017	Non-supervisor	12	76
2014	Non-supervisor	5	103

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	20
2014	Non-supervisor	5	103

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	76
2014	Supervisor	0	28
2014	Non-supervisor	8	103

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	18	76
2014	Supervisor	25	28
2014	Non-supervisor	20	102

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	76
2014	Non-supervisor	16	102

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	14	76
2014	Supervisor	25	28
2014	Non-supervisor	12	102

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	21
2017	Non-supervisor	8	76
2014	Non-supervisor	5	102

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Supervisor	39	21
2017	Non-supervisor	26	76
2014	Supervisor	38	28
2014	Non-supervisor	27	102

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Supervisor	33	21
2017	Non-supervisor	33	76
2014	Supervisor	39	28
2014	Non-supervisor	21	102

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	21
2017	Non-supervisor	0	76

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	76
2014	Supervisor	31	28
2014	Non-supervisor	19	102

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	21
2017	Non-supervisor	0	76

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	18	76
2014	Non-supervisor	16	102

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Supervisor	21
2014	Supervisor	28
2014	Non-supervisor	102

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	21
2017	Non-supervisor	23	76
2014	Supervisor	18	28
2014	Non-supervisor	32	102

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	30	21
2017	Non-supervisor	35	75
2014	Supervisor	22	28
2014	Non-supervisor	24	104

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	20	75
2014	Non-supervisor	13	104

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	75
2014	Non-supervisor	5	104

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	16	75
2014	Non-supervisor	20	104

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	75
2014	Non-supervisor	9	104

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	58	21
2017	Non-supervisor	49	75
2014	Supervisor	57	28
2014	Non-supervisor	52	104

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	20	20
2017	Non-supervisor	21	71
2014	Non-supervisor	14	99

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	71
2014	Supervisor	0	28

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	20
2017	Non-supervisor	7	71
2014	Non-supervisor	6	99

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	20
2017	Non-supervisor	8	71
2014	Non-supervisor	10	99

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	71
2014	Non-supervisor	10	99

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	20
2017	Non-supervisor	9	71
2014	Non-supervisor	13	99

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	21	20
2017	Non-supervisor	29	71
2014	Supervisor	29	28
2014	Non-supervisor	24	99

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	42	20
2017	Non-supervisor	42	71
2014	Supervisor	58	28
2014	Non-supervisor	47	99

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	71
2014	Non-supervisor	0	99

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	49	20
2017	Non-supervisor	59	71
2014	Supervisor	60	28
2014	Non-supervisor	69	99

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	20

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	71
2014	Non-supervisor	16	99

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	100	0	21
2017	Non-supervisor	94	6	77

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	16	18	5	2	30	9	59	11	368
2017	Non-supervisor	15	12	19	4	3	38	9	50	15	942
2014	Supervisor	13	17	26	5	2	32	5	48	11	410
2014	Non-supervisor	10	13	22	4	3	39	8	44	15	1109

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	36	13	4	3	7	1	78	8	368
2017	Non-supervisor	29	29	17	4	3	16	2	71	8	941
2014	Supervisor	23	31	23	5	2	13	2	64	8	409
2014	Non-supervisor	21	26	20	5	3	23	2	63	11	1106
2011	Supervisor	32	38	16	3	3	8	0	76	7	564
2011	Non-supervisor	32	35	14	3	2	15	0	78	6	1444

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	23	20	16	18	0	2	45	35	367
2017	Non-supervisor	17	25	21	14	20	0	2	43	36	941

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	24	26	21	21	0	0	31	43	367
2017	Non-supervisor	23	31	23	13	8	0	1	55	21	940

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	26	27	22	13	0	0	38	35	368
2017	Non-supervisor	30	31	21	11	6	0	2	61	17	938

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	19	25	24	23	0	1	28	46	368
2017	Non-supervisor	21	26	24	15	12	0	2	48	28	940

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	30	19	13	11	0	2	57	24	367
2017	Non-supervisor	47	25	12	4	4	1	7	79	8	939

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	27	24	15	14	0	0	46	30	365
2017	Non-supervisor	27	32	22	12	6	0	1	59	18	937

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	31	26	16	7	0	1	51	23	367
2017	Non-supervisor	23	31	22	14	7	1	1	55	22	934

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	31	28	17	12	0	1	43	29	367
2017	Non-supervisor	22	32	24	14	7	1	1	54	21	936

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	32	20	16	11	0	1	53	27	367
2017	Non-supervisor	28	28	20	14	9	0	1	56	23	934

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	30	25	14	5	0	1	56	19	367
2017	Non-supervisor	34	32	19	9	4	1	2	67	14	937

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	23	15	3	6	0	1	76	9	368
2017	Non-supervisor	46	28	14	7	3	0	2	76	9	938

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	71	14	5	6	3	0	1	87	8	367
2017	Non-supervisor	70	13	5	3	4	1	3	87	8	942

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	34	8	4	1	0	1	87	5	365
2017	Non-supervisor	54	27	9	5	2	0	2	83	7	939

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	19	13	8	4	0	1	75	12	367
2017	Non-supervisor	54	22	11	6	5	0	2	78	11	941

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	34	15	5	2	0	0	77	8	368
2017	Non-supervisor	57	7	1	1	0	0	33	96	2	938

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	66	21	7	3	0	0	3	90	3	367
2017	Non-supervisor	69	17	4	1	1	0	8	93	3	937

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	77	15	4	1	2	0	2	93	2	367
2017	Non-supervisor	60	16	8	5	6	0	5	80	12	939

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	25	12	2	2	0	2	85	3	367
2017	Non-supervisor	49	28	12	4	3	1	3	80	7	936

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	24	43	21	6	0	0	30	27	367
2017	Non-supervisor	10	36	37	11	5	0	0	46	17	942

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	29	40	16	5	0	0	21	38	367
2017	Non-supervisor	7	15	42	26	9	0	0	35	23	939

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	45	8	8	2	2	0	82	10	367
2017	Non-supervisor	32	43	11	8	4	2	0	76	12	939

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	43	12	18	8	1	0	61	27	367
2017	Non-supervisor	20	40	14	16	9	1	0	61	26	942

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	18	82	368
2017	Non-supervisor	20	80	942
2014	Supervisor	17	83	410
2014	Non-supervisor	20	80	1106

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	76	24	67
2017	Non-supervisor	84	16	202
2014	Supervisor	75	25	68
2014	Non-supervisor	79	21	224

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	33	3	8	0	0	0	88	8	52
2017	Non-supervisor	54	26	7	5	4	1	2	84	9	170
2014	Supervisor	56	36	2	4	0	0	2	94	4	51
2014	Non-supervisor	49	33	7	7	4	0	0	82	12	178

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	29	22	10	11	3	0	25	75	366
2017	Non-supervisor	27	23	20	11	16	3	1	28	72	942

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	264
2017	Non-supervisor	25	659

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	31	264
2017	Non-supervisor	35	659

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	264
2017	Non-supervisor	26	659

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	61	264
2017	Non-supervisor	43	659

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	264
2017	Non-supervisor	9	659

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	264
2017	Non-supervisor	37	659

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	3	39	24	11	6	16	258
2017	Non-supervisor	3	42	19	11	6	19	642

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	25	16	17	23	1	8	38	44	265
2017	Non-supervisor	13	18	17	18	25	2	7	34	47	658

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	1	5	13	19	55	2	5	7	79	265
2017	Non-supervisor	2	9	8	20	54	2	4	12	79	659

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 38. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me