2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 46 4 20 5 0 0 71 25 96
2017 Not a person with a disability 37 46 3 10 3 0 0 84 13 1205
2014 Person with a disability 28 42 7 14 9 0 0 70 23 111
2014 Not a person with a disability 36 45 5 11 4 0 0 81 15 1392
2011 Person with a disability 30 48 5 9 8 0 0 78 17 117
2011 Not a person with a disability 44 43 3 7 2 0 0 87 9 1866
2008 Person with a disability 35 44 1 16 4 0 0 79 20 97
2008 Not a person with a disability 48 40 3 7 2 0 0 88 9 1359

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 70 22 3 1 1 2 2 95 2 96
2017 Not a person with a disability 75 17 3 3 1 1 1 94 4 1197
2014 Person with a disability 67 17 9 4 2 0 1 85 6 111
2014 Not a person with a disability 72 18 4 3 1 0 1 92 4 1391
2011 Person with a disability 75 18 3 2 3 0 0 92 4 117
2011 Not a person with a disability 77 14 3 3 2 1 1 92 4 1864
2008 Person with a disability 65 20 1 10 2 0 2 87 13 97
2008 Not a person with a disability 79 15 2 2 1 0 0 94 3 1357

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 69 18 5 3 4 0 1 88 7 96
2017 Not a person with a disability 68 17 4 5 4 1 1 86 9 1205
2014 Person with a disability 66 23 2 4 4 1 1 91 7 111
2014 Not a person with a disability 67 17 4 6 5 0 1 85 11 1389
2011 Person with a disability 67 24 3 3 2 0 1 92 6 117
2011 Not a person with a disability 72 14 3 5 5 0 1 87 10 1862
2008 Person with a disability 63 22 2 4 7 0 2 86 11 97
2008 Not a person with a disability 73 14 4 6 3 0 0 88 9 1357

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 39 7 19 8 0 0 66 27 96
2017 Not a person with a disability 42 35 6 11 5 0 0 78 17 1203
2014 Person with a disability 28 29 11 19 13 0 0 57 32 111
2014 Not a person with a disability 37 35 8 12 9 0 0 72 20 1390
2011 Person with a disability 34 33 12 12 9 0 0 67 21 116
2011 Not a person with a disability 43 34 7 10 5 0 0 78 15 1862

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 33 14 14 12 0 1 60 26 96
2017 Not a person with a disability 33 40 10 12 5 0 0 74 17 1203
2014 Person with a disability 16 42 15 17 9 0 1 59 26 110
2014 Not a person with a disability 30 41 11 13 5 0 0 70 18 1388
2011 Person with a disability 23 34 18 13 11 0 2 58 24 116
2011 Not a person with a disability 31 42 12 10 4 1 1 74 14 1864
2008 Person with a disability 34 32 11 18 3 2 0 68 21 97
2008 Not a person with a disability 34 41 10 10 4 0 1 76 14 1360

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 32 11 16 7 0 0 66 23 96
2017 Not a person with a disability 45 38 6 9 3 0 0 82 12 1201
2014 Person with a disability 41 33 4 11 11 0 0 74 22 111
2014 Not a person with a disability 40 40 8 8 3 0 0 80 11 1393
2011 Person with a disability 38 34 6 13 9 0 0 73 21 117
2011 Not a person with a disability 43 38 8 7 3 0 0 81 11 1863
2008 Person with a disability 37 38 9 12 3 0 0 75 15 96
2008 Not a person with a disability 39 43 9 6 3 0 0 82 9 1359

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 36 9 14 3 0 0 73 17 96
2017 Not a person with a disability 51 33 4 8 3 0 0 85 11 1202
2014 Person with a disability 46 27 7 13 7 0 0 73 20 111
2014 Not a person with a disability 45 38 7 7 3 0 0 83 10 1393
2011 Person with a disability 44 25 10 14 8 0 0 69 21 117
2011 Not a person with a disability 46 40 5 5 3 0 0 86 9 1864
2008 Person with a disability 38 43 6 8 3 1 0 83 12 97
2008 Not a person with a disability 45 40 6 6 3 0 0 85 8 1361

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 35 9 13 5 0 0 73 18 94
2017 Not a person with a disability 54 33 6 5 1 0 0 88 6 1197
2014 Person with a disability 41 33 8 13 5 0 0 74 18 110
2014 Not a person with a disability 50 35 8 4 3 0 0 85 7 1390

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 34 7 12 9 0 0 72 21 96
2017 Not a person with a disability 46 32 8 8 5 0 0 79 13 1202
2014 Person with a disability 33 26 11 18 12 0 0 59 29 111
2014 Not a person with a disability 39 31 11 12 7 0 0 70 19 1393
2011 Person with a disability 32 36 9 8 15 1 0 68 23 117
2011 Not a person with a disability 41 35 9 9 5 0 0 77 14 1863

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 20 9 21 22 1 12 40 50 96
2017 Not a person with a disability 27 23 12 13 12 3 10 57 29 1198
2014 Person with a disability 19 18 15 21 22 2 4 39 45 111
2014 Not a person with a disability 26 23 11 15 14 2 10 55 32 1393
2011 Person with a disability 23 18 17 14 19 2 8 45 36 117
2011 Not a person with a disability 26 24 10 15 14 2 9 56 33 1863
2008 Person with a disability 25 20 10 20 15 4 6 50 39 97
2008 Not a person with a disability 35 24 9 12 12 2 7 64 27 1359

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 38 9 12 9 0 0 70 21 96
2017 Not a person with a disability 34 44 8 9 5 0 0 79 13 1204
2014 Person with a disability 33 35 9 8 14 0 0 69 22 111
2014 Not a person with a disability 27 47 11 9 5 0 0 74 15 1393
2011 Person with a disability 30 27 12 15 16 0 0 57 31 117
2011 Not a person with a disability 31 42 11 10 5 0 0 74 15 1862
2008 Person with a disability 28 40 16 12 4 0 0 68 16 97
2008 Not a person with a disability 34 44 10 9 3 0 0 78 12 1353

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 31 22 11 14 0 0 52 25 96
2017 Not a person with a disability 28 38 12 12 9 0 0 66 22 1203
2014 Person with a disability 19 32 15 14 19 1 1 51 33 111
2014 Not a person with a disability 23 36 15 17 9 0 0 60 26 1392
2011 Person with a disability 19 26 19 17 20 0 0 45 37 117
2011 Not a person with a disability 25 41 12 13 8 0 0 66 21 1866

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 42 10 14 10 1 0 65 24 95
2017 Not a person with a disability 34 39 9 12 6 0 0 73 18 1203

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 35 34 10 10 10 1 0 70 20 96
2017 Not a person with a disability 41 39 10 7 4 0 0 80 10 1202
2014 Person with a disability 43 31 9 13 3 2 0 75 16 111
2014 Not a person with a disability 37 41 11 7 3 1 0 79 10 1390
2011 Person with a disability 39 30 10 12 9 1 0 69 21 117
2011 Not a person with a disability 35 44 9 8 3 1 0 80 11 1865
2008 Person with a disability 34 42 10 10 4 0 0 76 14 97
2008 Not a person with a disability 39 39 11 7 3 1 0 79 10 1357

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 35 14 15 16 0 0 55 31 96
2017 Not a person with a disability 30 38 11 12 8 0 0 69 20 1203

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 43 32 15 5 4 1 0 76 9 95
2017 Not a person with a disability 52 36 7 4 2 0 0 88 5 1205
2014 Person with a disability 57 25 10 6 2 0 0 82 8 111
2014 Not a person with a disability 60 28 8 3 1 0 0 88 4 1391
2011 Person with a disability 58 19 15 4 3 1 0 77 8 117
2011 Not a person with a disability 55 32 7 4 1 0 0 88 5 1864

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 40 9 20 12 0 0 58 33 95
2017 Not a person with a disability 32 40 10 12 6 0 0 72 18 1203
2014 Person with a disability 18 39 13 15 14 1 0 57 29 111
2014 Not a person with a disability 24 42 11 15 7 0 0 66 23 1392
2011 Person with a disability 28 26 13 15 18 0 0 54 33 117
2011 Not a person with a disability 30 41 11 12 6 0 0 71 18 1864

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 28 19 14 14 0 0 54 27 95
2017 Not a person with a disability 36 36 11 11 6 0 0 72 17 1205
2014 Person with a disability 28 24 12 23 13 1 0 52 36 111
2014 Not a person with a disability 30 39 12 13 7 0 0 69 19 1390

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 31 16 19 9 0 2 55 29 95
2017 Not a person with a disability 34 38 11 10 5 0 1 73 16 1204
2014 Person with a disability 21 38 16 16 8 1 0 59 25 110
2014 Not a person with a disability 29 40 13 11 6 0 0 69 18 1392
2011 Person with a disability 23 37 17 13 9 0 1 61 22 116
2011 Not a person with a disability 39 40 10 7 3 1 0 79 11 1864

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 35 17 10 7 0 0 66 17 95
2017 Not a person with a disability 40 39 10 7 3 0 0 80 10 1201
2014 Person with a disability 36 31 13 11 9 0 0 67 20 111
2014 Not a person with a disability 35 41 13 7 4 0 0 76 11 1392
2011 Person with a disability 34 29 14 15 9 0 0 62 24 117
2011 Not a person with a disability 39 41 9 7 2 0 0 81 10 1867
2008 Person with a disability 32 46 10 8 4 0 0 77 12 97
2008 Not a person with a disability 42 43 7 6 2 0 0 85 8 1356

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 38 23 11 1 0 0 65 12 96
2017 Not a person with a disability 35 36 16 7 4 0 1 72 12 1203
2014 Person with a disability 24 35 19 14 7 0 0 60 22 111
2014 Not a person with a disability 31 35 19 9 6 0 0 66 14 1393
2011 Person with a disability 32 35 15 11 7 0 0 67 18 116
2011 Not a person with a disability 32 35 18 9 5 0 0 68 14 1865
2008 Person with a disability 19 23 31 18 7 1 0 42 26 97
2008 Not a person with a disability 27 35 19 11 7 0 1 63 18 1358

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 23 37 15 6 0 2 22 41 96
2017 Not a person with a disability 11 25 37 18 7 1 2 26 36 1200
2014 Person with a disability 13 36 34 12 2 1 1 14 50 110
2014 Not a person with a disability 12 29 35 17 6 1 1 23 42 1391
2011 Person with a disability 20 34 30 5 8 1 2 14 55 117
2011 Not a person with a disability 13 28 34 15 7 1 2 23 42 1858
2008 Person with a disability 15 35 30 13 4 0 3 18 52 97
2008 Not a person with a disability 9 30 36 16 6 1 1 23 40 1354

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 20 24 25 7 2 2 33 42 95
2017 Not a person with a disability 11 20 29 23 14 2 2 38 32 1195
2014 Person with a disability 19 30 28 15 5 3 1 20 51 110
2014 Not a person with a disability 13 23 30 20 10 2 2 31 38 1390
2011 Person with a disability 21 25 24 12 9 4 4 23 50 115
2011 Not a person with a disability 14 21 29 20 11 2 2 33 37 1858
2008 Person with a disability 20 27 27 18 4 1 3 22 49 97
2008 Not a person with a disability 12 21 28 22 12 2 2 36 35 1358

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 24 24 16 2 0 2 19 56 95
2017 Not a person with a disability 23 27 31 10 7 1 2 18 51 1199
2014 Person with a disability 44 28 20 4 1 1 2 6 74 110
2014 Not a person with a disability 35 29 21 9 4 1 1 13 65 1390
2011 Person with a disability 42 28 14 5 7 1 3 13 73 117
2011 Not a person with a disability 34 26 23 9 5 1 2 15 62 1856
2008 Person with a disability 32 27 25 9 2 1 4 11 62 97
2008 Not a person with a disability 26 27 24 12 7 1 2 20 55 1355

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 19 38 22 5 0 0 27 34 93
2017 Not a person with a disability 9 18 33 25 12 1 2 38 28 1196
2014 Person with a disability 18 29 30 15 6 0 3 21 48 109
2014 Not a person with a disability 14 23 31 22 9 1 1 31 38 1391
2011 Person with a disability 20 21 35 13 9 1 1 23 41 117
2011 Not a person with a disability 14 21 30 22 10 1 2 32 37 1855
2008 Person with a disability 23 23 32 13 4 1 4 18 49 97
2008 Not a person with a disability 13 19 31 23 12 1 2 36 32 1355

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 25 32 9 5 3 0 15 52 95
2017 Not a person with a disability 20 24 25 16 11 1 2 28 46 1197
2014 Person with a disability 26 32 23 5 8 1 4 14 62 110
2014 Not a person with a disability 24 27 25 14 7 1 2 22 52 1390
2011 Person with a disability 33 20 21 15 4 3 3 20 57 117
2011 Not a person with a disability 20 24 28 15 8 1 3 25 46 1859
2008 Person with a disability 25 30 19 15 5 1 5 22 58 96
2008 Not a person with a disability 15 23 28 19 12 1 3 32 39 1355

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 22 27 17 7 1 4 26 46 95
2017 Not a person with a disability 12 19 28 23 14 2 3 39 32 1199
2014 Person with a disability 18 25 27 19 6 1 3 27 45 109
2014 Not a person with a disability 13 18 29 22 12 2 4 37 32 1391
2011 Person with a disability 20 21 28 17 6 2 6 25 45 117
2011 Not a person with a disability 14 18 29 20 13 3 4 35 34 1856
2008 Person with a disability 25 26 16 20 6 4 4 28 55 97
2008 Not a person with a disability 15 22 27 17 13 2 3 32 40 1355

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 27 22 10 5 2 2 16 61 95
2017 Not a person with a disability 18 27 31 12 7 2 3 20 47 1199
2014 Person with a disability 40 25 22 8 3 1 2 11 66 111
2014 Not a person with a disability 27 27 26 11 5 1 2 17 56 1391
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 70 15 4 4 3 0 4 88 7 96
2017 Not a person with a disability 71 14 5 4 3 1 3 88 7 1201
2014 Person with a disability 74 14 4 2 3 1 4 91 5 111
2014 Not a person with a disability 73 12 5 4 4 0 2 87 8 1393
2011 Person with a disability 72 16 3 2 5 0 3 90 7 116
2011 Not a person with a disability 70 15 4 4 3 0 3 88 8 1862
2008 Person with a disability 71 14 3 1 7 0 5 88 9 97
2008 Not a person with a disability 70 12 4 4 5 0 5 86 9 1361

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 30 19 13 13 3 8 49 30 96
2017 Not a person with a disability 28 30 12 11 9 4 4 64 23 1203
2014 Person with a disability 34 24 14 15 13 0 0 58 28 111
2014 Not a person with a disability 30 31 12 12 8 3 3 65 21 1393

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 30 12 14 19 0 0 54 33 96
2017 Not a person with a disability 44 30 7 11 8 0 0 74 18 1202
2014 Person with a disability 39 22 6 16 17 0 0 61 33 110
2014 Not a person with a disability 42 28 10 12 7 0 0 71 20 1392

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 28 20 14 11 2 2 54 26 96
2017 Not a person with a disability 38 32 10 12 6 1 1 71 18 1200
2014 Person with a disability 31 31 12 15 7 2 2 64 23 111
2014 Not a person with a disability 32 37 11 13 5 2 0 70 18 1391
2011 Person with a disability 24 32 16 9 16 2 1 58 26 117
2011 Not a person with a disability 33 37 11 11 6 2 0 71 17 1862
2008 Person with a disability 27 39 15 9 6 4 0 68 16 97
2008 Not a person with a disability 38 35 9 11 4 2 1 75 16 1358

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 26 15 19 16 4 0 47 37 96
2017 Not a person with a disability 31 29 13 11 7 8 1 66 20 1205
2014 Person with a disability 28 20 19 13 15 4 0 51 30 111
2014 Not a person with a disability 30 28 13 12 9 7 1 63 22 1389
2011 Person with a disability 24 17 20 15 16 8 1 45 33 116
2011 Not a person with a disability 34 28 11 11 9 7 1 67 21 1863
2008 Person with a disability 27 24 16 15 10 8 0 55 27 97
2008 Not a person with a disability 37 27 13 9 6 6 1 70 17 1357

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 14 24 21 17 16 0 27 45 96
2017 Not a person with a disability 14 20 15 18 13 16 4 42 39 1204
2014 Person with a disability 10 18 22 23 16 9 3 32 43 111
2014 Not a person with a disability 10 23 18 19 14 14 3 39 39 1392

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 42 5 9 7 0 0 80 15 96
2017 Not a person with a disability 48 33 8 7 4 0 0 82 11 1202
2014 Person with a disability 42 32 9 12 5 0 0 74 17 110
2014 Not a person with a disability 44 36 8 8 3 0 0 80 11 1391
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 41 11 7 11 0 0 71 18 96
2017 Not a person with a disability 42 35 8 9 6 1 0 77 15 1203
2014 Person with a disability 33 29 13 15 9 0 0 63 24 111
2014 Not a person with a disability 34 38 13 10 6 0 0 72 15 1392
2011 Person with a disability 29 30 16 9 15 0 0 59 24 117
2011 Not a person with a disability 36 37 9 11 6 0 0 73 17 1865
2008 Person with a disability 33 31 15 9 12 0 0 64 22 96
2008 Not a person with a disability 35 34 11 12 7 0 0 70 19 1360

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 44 27 12 4 12 1 0 71 16 96
2017 Not a person with a disability 48 30 9 8 3 1 0 79 12 1204
2014 Person with a disability 39 30 15 4 7 3 2 72 12 111
2014 Not a person with a disability 41 33 12 8 5 1 0 74 13 1391
2011 Person with a disability 36 24 16 7 16 2 0 60 24 117
2011 Not a person with a disability 44 29 10 8 6 2 0 75 14 1865
2008 Person with a disability 28 35 14 10 12 1 0 64 22 97
2008 Not a person with a disability 45 28 8 10 6 2 0 75 17 1358

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 33 6 11 12 0 1 71 23 96
2017 Not a person with a disability 44 31 9 9 6 0 0 76 15 1201
2014 Person with a disability 37 29 10 16 6 1 1 68 22 111
2014 Not a person with a disability 39 33 11 10 6 1 0 73 16 1391
2011 Person with a disability 33 24 12 14 17 0 0 57 31 117
2011 Not a person with a disability 39 35 8 10 7 1 1 75 17 1858
2008 Person with a disability 30 36 10 12 12 0 0 66 24 97
2008 Not a person with a disability 39 31 9 12 8 0 0 71 20 1358

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 76 8 6 2 2 0 6 90 4 96
2017 Not a person with a disability 80 10 3 2 2 0 3 93 4 1203
2014 Person with a disability 79 8 4 3 3 1 3 90 6 110
2014 Not a person with a disability 80 10 4 2 2 0 2 92 4 1392
2011 Person with a disability 80 11 3 2 4 0 1 92 5 117
2011 Not a person with a disability 79 10 3 2 3 0 3 92 5 1864
2008 Person with a disability 75 14 1 2 4 1 3 93 6 97
2008 Not a person with a disability 81 6 3 3 3 0 4 91 6 1357

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 22 11 7 6 3 2 75 13 96
2017 Not a person with a disability 53 22 6 6 5 4 4 81 12 1203
2014 Person with a disability 38 22 15 6 13 3 3 64 21 111
2014 Not a person with a disability 48 22 10 6 7 3 4 75 14 1390
2011 Person with a disability 33 34 6 10 13 1 3 70 24 117
2011 Not a person with a disability 45 26 8 8 7 2 3 75 16 1864

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 26 7 9 9 0 0 75 18 96
2017 Not a person with a disability 57 24 7 7 5 1 0 82 11 1202

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 53 21 12 5 8 1 0 75 13 96
2017 Not a person with a disability 61 22 9 4 4 1 0 84 8 1202

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 47 26 8 5 13 1 0 73 19 96
2017 Not a person with a disability 52 26 9 7 6 0 0 78 13 1203
2014 Person with a disability 40 30 11 7 12 0 0 69 19 111
2014 Not a person with a disability 45 29 11 9 6 0 0 74 15 1392
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 25 0 21 9 0 4 69 31 22
2017 Not a person with a disability 25 35 15 9 5 3 9 67 16 342
2014 Person with a disability 19 35 15 23 4 4 0 56 28 26
2014 Not a person with a disability 21 33 18 13 6 3 6 60 20 379

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 26 17 11 17 8 0 51 31 96
2017 Not a person with a disability 26 35 15 11 6 7 0 65 19 1199
2014 Person with a disability 17 26 12 12 19 13 0 50 36 111
2014 Not a person with a disability 21 34 16 13 7 8 0 61 22 1391
2011 Person with a disability 11 23 18 18 19 10 1 39 41 117
2011 Not a person with a disability 21 32 16 12 10 8 1 58 25 1859

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 27 10 22 23 2 0 44 46 96
2017 Not a person with a disability 23 35 16 14 10 2 0 60 24 1203
2014 Person with a disability 16 33 10 19 20 3 0 51 39 111
2014 Not a person with a disability 18 32 19 17 11 3 0 52 29 1392
2011 Person with a disability 15 17 20 23 25 1 0 32 48 117
2011 Not a person with a disability 19 31 16 17 13 3 0 52 31 1858
2008 Person with a disability 18 30 16 21 14 1 0 48 35 97
2008 Not a person with a disability 26 32 15 14 10 2 0 60 24 1359

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 28 18 16 25 4 0 39 43 96
2017 Not a person with a disability 17 31 18 17 11 5 0 51 30 1202
2014 Person with a disability 11 25 16 18 24 5 0 39 44 111
2014 Not a person with a disability 13 27 20 21 14 5 0 42 37 1392
2011 Person with a disability 7 17 20 25 25 6 0 25 53 117
2011 Not a person with a disability 9 30 17 23 15 5 0 41 41 1864
2008 Person with a disability 8 26 12 29 17 8 0 37 50 97
2008 Not a person with a disability 13 31 17 21 11 6 0 47 35 1356

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 22 15 17 27 4 0 39 46 95
2017 Not a person with a disability 21 29 15 16 14 5 0 53 31 1205
2014 Person with a disability 18 27 10 14 24 7 0 48 41 109
2014 Not a person with a disability 14 26 18 19 16 6 0 43 37 1391
2011 Person with a disability 10 18 20 18 28 6 0 29 49 117
2011 Not a person with a disability 11 30 17 18 15 9 0 45 37 1864
2008 Person with a disability 11 24 18 18 20 9 0 39 42 97
2008 Not a person with a disability 17 27 17 16 13 9 0 49 32 1359

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 5 25 15 28 25 2 0 30 54 95
2017 Not a person with a disability 15 30 17 21 14 3 0 46 36 1203
2014 Person with a disability 7 30 7 30 22 4 0 38 54 111
2014 Not a person with a disability 11 29 18 24 15 3 0 41 40 1392
2011 Person with a disability 10 16 15 27 31 2 0 26 59 117
2011 Not a person with a disability 9 31 16 24 16 3 0 42 41 1858
2008 Person with a disability 9 26 20 22 18 4 0 37 42 97
2008 Not a person with a disability 14 31 15 23 14 2 0 47 38 1356
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 34 22 11 10 2 0 56 21 96
2017 Not a person with a disability 25 39 17 13 6 2 0 64 19 1203
2014 Person with a disability 24 29 24 12 8 3 0 55 20 111
2014 Not a person with a disability 21 44 18 12 5 1 0 65 17 1392
2011 Person with a disability 22 35 19 15 9 1 0 58 24 116
2011 Not a person with a disability 23 44 14 12 6 2 0 68 18 1864

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 35 36 14 5 4 5 0 76 9 96
2017 Not a person with a disability 43 39 9 4 2 2 0 85 6 1201
2014 Person with a disability 42 37 10 5 4 3 0 81 9 111
2014 Not a person with a disability 40 41 11 4 1 3 0 84 5 1390
2011 Person with a disability 33 37 19 4 5 2 0 71 10 117
2011 Not a person with a disability 38 38 12 5 2 4 0 80 8 1862

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 34 12 16 6 2 0 64 23 96
2017 Not a person with a disability 37 36 12 8 4 3 1 76 12 1200
2014 Person with a disability 36 37 6 11 5 4 1 77 17 111
2014 Not a person with a disability 30 37 13 11 5 4 1 70 16 1391
2011 Person with a disability 32 32 17 6 7 5 1 68 14 117
2011 Not a person with a disability 32 35 12 9 7 5 1 70 17 1863
2008 Person with a disability 38 36 7 7 10 2 0 75 18 97
2008 Not a person with a disability 30 33 14 11 7 5 1 66 19 1359

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 26 21 21 8 3 1 48 30 96
2017 Not a person with a disability 24 37 17 11 6 4 1 64 19 1203
2014 Person with a disability 20 24 23 11 13 10 0 48 26 111
2014 Not a person with a disability 17 30 23 15 8 5 1 51 25 1390
2011 Person with a disability 18 29 25 12 10 5 1 50 24 117
2011 Not a person with a disability 20 35 20 12 7 5 1 58 21 1859

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 13 17 17 37 6 1 24 57 96
2017 Not a person with a disability 17 22 17 15 18 9 3 44 38 1201
2014 Person with a disability 15 16 13 21 28 7 0 33 53 111
2014 Not a person with a disability 12 17 19 20 20 10 2 33 45 1392
2011 Person with a disability 7 17 13 20 35 6 2 26 60 117
2011 Not a person with a disability 11 18 18 17 18 14 4 36 43 1862

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 58 19 12 4 3 0 4 80 8 96
2017 Not a person with a disability 62 17 8 5 3 1 3 83 8 1204
2014 Person with a disability 56 18 13 4 3 2 4 79 7 111
2014 Not a person with a disability 58 20 9 5 3 1 3 82 9 1390

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 66 16 6 5 3 0 4 85 9 96
2017 Not a person with a disability 70 17 5 2 1 3 2 91 3 1204
2014 Person with a disability 68 16 9 3 1 2 2 87 4 111
2014 Not a person with a disability 65 20 6 3 1 3 3 90 3 1392
2011 Person with a disability 62 18 10 1 5 3 2 83 6 117
2011 Not a person with a disability 68 16 7 2 1 2 3 89 3 1867
2008 Person with a disability 70 14 8 6 0 2 1 86 6 97
2008 Not a person with a disability 68 18 6 3 1 2 2 90 4 1359

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 24 17 16 28 2 2 37 45 96
2017 Not a person with a disability 23 31 15 18 11 2 0 55 30 1204
2014 Person with a disability 22 28 15 12 19 4 0 52 32 111
2014 Not a person with a disability 20 32 18 16 10 2 1 54 28 1392
2011 Person with a disability 17 25 19 14 22 3 0 43 37 117
2011 Not a person with a disability 24 34 15 15 10 2 0 59 25 1865
2008 Person with a disability 22 33 12 12 18 3 1 57 31 97
2008 Not a person with a disability 27 35 14 13 9 2 0 64 22 1357

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 11 15 19 44 2 1 20 64 95
2017 Not a person with a disability 16 23 13 21 23 2 2 40 46 1199
2014 Person with a disability 12 13 8 29 35 3 0 26 65 111
2014 Not a person with a disability 14 20 15 23 23 3 2 36 49 1392
2011 Person with a disability 9 11 13 24 40 1 2 21 66 117
2011 Not a person with a disability 14 27 15 21 20 2 1 43 42 1865
2008 Person with a disability 9 27 16 16 28 2 2 38 46 97
2008 Not a person with a disability 18 33 13 16 16 2 2 53 33 1356

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 26 15 27 11 4 1 44 40 96
2017 Not a person with a disability 20 37 20 13 7 3 0 59 20 1202

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 20 22 13 6 3 1 58 19 96
2017 Not a person with a disability 40 36 13 4 3 4 0 79 7 1200
2014 Person with a disability 34 28 18 6 10 5 0 64 17 111
2014 Not a person with a disability 42 33 13 4 2 5 0 79 7 1389

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 40 16 15 6 1 0 63 21 95
2017 Not a person with a disability 38 41 11 6 2 1 0 81 8 1203
2014 Person with a disability 35 27 11 13 10 3 0 64 24 111
2014 Not a person with a disability 39 37 13 5 3 3 0 79 8 1391
2011 Person with a disability 27 28 22 12 11 1 0 55 23 117
2011 Not a person with a disability 33 40 14 6 4 3 0 75 11 1865

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 34 14 12 9 2 0 65 22 96
2017 Not a person with a disability 44 37 11 5 4 0 0 81 8 1204
2014 Person with a disability 35 27 10 15 12 1 0 63 27 111
2014 Not a person with a disability 43 36 12 6 3 0 0 79 9 1387
2011 Person with a disability 26 29 17 15 12 1 0 55 28 117
2011 Not a person with a disability 39 38 11 7 4 1 0 78 10 1864
2008 Person with a disability 28 34 14 13 10 1 0 63 23 97
2008 Not a person with a disability 38 38 12 8 3 1 0 77 11 1356

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 30 23 11 14 2 0 51 26 96
2017 Not a person with a disability 33 32 17 11 6 0 0 66 17 1202
2014 Person with a disability 24 23 18 14 21 0 0 47 35 111
2014 Not a person with a disability 24 36 20 13 7 1 0 60 20 1390
2011 Person with a disability 21 24 21 14 21 0 0 44 35 116
2011 Not a person with a disability 25 37 18 11 8 1 0 62 19 1862

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 32 19 10 15 1 0 55 26 96
2017 Not a person with a disability 33 33 16 12 6 0 0 66 17 1204
2014 Person with a disability 26 21 17 18 19 0 0 47 37 111
2014 Not a person with a disability 23 37 19 15 6 0 0 60 21 1391
2011 Person with a disability 17 25 19 18 21 0 0 42 39 116
2011 Not a person with a disability 25 39 16 13 7 0 0 64 20 1861
2008 Person with a disability 23 34 18 16 10 0 0 57 26 97
2008 Not a person with a disability 31 39 12 11 6 0 0 71 17 1359

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 25 15 18 14 5 0 50 34 96
2017 Not a person with a disability 30 25 19 14 8 3 0 57 23 1203
2014 Person with a disability 26 21 14 13 22 2 1 49 37 111
2014 Not a person with a disability 25 27 19 15 10 4 1 54 26 1392
2011 Person with a disability 27 14 17 18 21 3 0 42 41 116
2011 Not a person with a disability 27 27 18 13 10 4 1 57 24 1863
2008 Person with a disability 30 21 17 16 11 5 0 54 28 97
2008 Not a person with a disability 30 28 17 13 7 4 0 61 22 1359
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Person with a disability 32 30 38 96
2017 Not a person with a disability 34 32 34 1203
2014 Person with a disability 36 30 34 111
2014 Not a person with a disability 32 32 37 1392
2011 Person with a disability 41 27 32 117
2011 Not a person with a disability 31 32 37 1864

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Person with a disability 16 33 42 6 0 3 33
2017 Not a person with a disability 11 20 41 6 16 7 422
2014 Person with a disability 8 23 49 8 9999 13 39
2014 Not a person with a disability 10 28 43 10 9999 8 457
2011 Person with a disability 6 22 49 15 9999 8 49
2011 Not a person with a disability 9 27 40 11 9999 12 584
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 30 70 96
2017 Not a person with a disability 17 83 1201
2014 Person with a disability 40 60 111
2014 Not a person with a disability 19 81 1391

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 42 31
2017 Not a person with a disability 49 206
2014 Person with a disability 42 45
2014 Not a person with a disability 46 272

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 81 31
2017 Not a person with a disability 63 206
2014 Person with a disability 85 45
2014 Not a person with a disability 69 272

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 206
2014 Not a person with a disability 8 272

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 31
2017 Not a person with a disability 0 206
2014 Person with a disability 0 45
2014 Not a person with a disability 0 272

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 31
2017 Not a person with a disability 5 206
2014 Not a person with a disability 5 272

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 4 206
2014 Not a person with a disability 2 272

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 41 31
2017 Not a person with a disability 40 206
2014 Person with a disability 42 45
2014 Not a person with a disability 37 272

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 57 31
2017 Not a person with a disability 45 206
2014 Person with a disability 61 45
2014 Not a person with a disability 50 272

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 57 31
2017 Not a person with a disability 49 206
2014 Person with a disability 43 45
2014 Not a person with a disability 53 272

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 39 31
2017 Not a person with a disability 46 206
2014 Person with a disability 45 45
2014 Not a person with a disability 34 272

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 51 31
2017 Not a person with a disability 37 206
2014 Person with a disability 48 45
2014 Not a person with a disability 30 272

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 58 31
2017 Not a person with a disability 51 206
2014 Person with a disability 49 45
2014 Not a person with a disability 55 272

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 29 31
2017 Not a person with a disability 33 206
2014 Person with a disability 47 45
2014 Not a person with a disability 28 272

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 206
2014 Person with a disability 0 45
2014 Not a person with a disability 2 272

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 206
2014 Not a person with a disability 8 272

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 206
2014 Not a person with a disability 8 272

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 67 31
2017 Not a person with a disability 47 206
2014 Person with a disability 42 45
2014 Not a person with a disability 43 272

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 16 31
2017 Not a person with a disability 20 206
2014 Person with a disability 27 45
2014 Not a person with a disability 27 272

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 30 31
2017 Not a person with a disability 14 206
2014 Person with a disability 20 45
2014 Not a person with a disability 14 272

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 61 31
2017 Not a person with a disability 58 206
2014 Person with a disability 36 45
2014 Not a person with a disability 51 272

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 36 31
2017 Not a person with a disability 30 206
2014 Person with a disability 29 45
2014 Not a person with a disability 25 272

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 17 31
2017 Not a person with a disability 7 206
2014 Not a person with a disability 10 272

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 36 31
2017 Not a person with a disability 16 206
2014 Person with a disability 29 45
2014 Not a person with a disability 16 272

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 20 31
2017 Not a person with a disability 11 206
2014 Person with a disability 15 45
2014 Not a person with a disability 13 272

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 3 206
2014 Not a person with a disability 4 272

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 19 31
2017 Not a person with a disability 12 206
2014 Person with a disability 13 45
2014 Not a person with a disability 16 272

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 25 31
2017 Not a person with a disability 12 206
2014 Person with a disability 17 45
2014 Not a person with a disability 12 272

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 25 206
2014 Person with a disability 26 45
2014 Not a person with a disability 29 272

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 12 200
2014 Not a person with a disability 6 260

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 19 200
2014 Person with a disability 12 42
2014 Not a person with a disability 13 260

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 200
2014 Not a person with a disability 7 260

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 9 200
2014 Not a person with a disability 5 260

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 12 200
2014 Not a person with a disability 9 260

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 21 28
2017 Not a person with a disability 12 200
2014 Not a person with a disability 13 260

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 28 28
2017 Not a person with a disability 16 200
2014 Person with a disability 24 42
2014 Not a person with a disability 13 260

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 18 28
2017 Not a person with a disability 10 200
2014 Not a person with a disability 7 260

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 18 28
2017 Not a person with a disability 15 200
2014 Person with a disability 15 42
2014 Not a person with a disability 12 260

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 35 28
2017 Not a person with a disability 29 200
2014 Person with a disability 26 42
2014 Not a person with a disability 32 260

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 200
2014 Not a person with a disability 6 260

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 60 28
2017 Not a person with a disability 45 200
2014 Person with a disability 63 42
2014 Not a person with a disability 53 260

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 28

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 42 28
2017 Not a person with a disability 58 200
2014 Person with a disability 62 42
2014 Not a person with a disability 58 260

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 3 200

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 24 28
2017 Not a person with a disability 14 200
2014 Person with a disability 19 42
2014 Not a person with a disability 9 260

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 93 7 31
2017 Not a person with a disability 92 8 206

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 10 20 19 17 13 3 33 43 96
2017 Not a person with a disability 14 17 17 9 8 26 8 48 26 1205
2014 Person with a disability 15 16 22 10 21 13 3 36 38 111
2014 Not a person with a disability 10 14 21 11 8 28 8 38 29 1392

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 28 19 14 16 2 0 49 31 95
2017 Not a person with a disability 29 31 18 7 6 9 1 66 15 1203
2014 Person with a disability 25 17 17 12 20 9 1 47 34 111
2014 Not a person with a disability 19 26 22 11 6 15 2 53 20 1392
2011 Person with a disability 22 26 17 19 11 4 0 51 32 116
2011 Not a person with a disability 25 34 18 8 4 11 0 66 13 1864
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 39 7 7 3 1 3 81 11 96
2017 Not a person with a disability 27 49 8 6 2 2 5 82 9 1204
2014 Person with a disability 38 45 8 5 0 2 2 87 5 111
2014 Not a person with a disability 21 54 9 7 3 2 4 80 10 1388
2011 Person with a disability 32 48 8 2 1 3 5 88 3 117
2011 Not a person with a disability 21 51 9 10 3 2 4 77 14 1861
2008 Person with a disability 31 42 7 9 3 2 5 79 13 97
2008 Not a person with a disability 23 46 12 9 5 2 4 73 14 1360

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 11 19 20 12 6 28 5 43 26 96
2017 Not a person with a disability 9 19 22 7 5 28 9 45 19 1198
2014 Person with a disability 8 24 22 8 11 21 5 44 26 111
2014 Not a person with a disability 5 18 26 9 5 27 10 37 22 1389
2011 Person with a disability 9 14 24 14 10 20 8 33 33 117
2011 Not a person with a disability 6 17 25 9 4 31 8 38 22 1859

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 25 13 2 4 15 3 77 8 96
2017 Not a person with a disability 41 28 11 3 2 10 5 82 6 1205
2014 Person with a disability 35 33 11 2 3 14 2 82 5 111
2014 Not a person with a disability 31 31 15 4 2 12 4 74 7 1389
2011 Person with a disability 34 20 16 8 6 12 4 65 17 117
2011 Not a person with a disability 35 30 10 4 3 14 4 79 8 1862
2008 Person with a disability 25 35 17 6 4 8 4 69 12 97
2008 Not a person with a disability 34 31 13 4 2 12 4 78 7 1358

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 30 13 11 5 12 3 66 19 95
2017 Not a person with a disability 28 29 15 5 3 14 5 71 10 1203
2014 Person with a disability 24 29 11 6 8 20 2 68 18 110
2014 Not a person with a disability 21 31 19 5 3 17 4 66 10 1390
2011 Person with a disability 25 21 15 11 7 16 5 59 23 116
2011 Not a person with a disability 24 29 14 5 3 20 4 70 11 1855
2008 Person with a disability 29 20 19 10 8 8 5 57 21 97
2008 Not a person with a disability 33 29 14 7 3 10 4 73 12 1357
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 21 79 96
2017 Not a person with a disability 6 94 1202
2014 Person with a disability 24 76 109
2014 Not a person with a disability 7 93 1392

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 35 72
2014 Person with a disability 42 26
2014 Not a person with a disability 35 100

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 91 21
2017 Not a person with a disability 80 72
2014 Person with a disability 89 26
2014 Not a person with a disability 87 100

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 21

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 21
2017 Not a person with a disability 0 72
2014 Person with a disability 0 26
2014 Not a person with a disability 0 100

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 21
2017 Not a person with a disability 11 72
2014 Not a person with a disability 6 100

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 21

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 21
2017 Not a person with a disability 7 72
2014 Person with a disability 19 26

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 23 21
2017 Not a person with a disability 16 73
2014 Not a person with a disability 25 99

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 14 73
2014 Not a person with a disability 16 99

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 13 73
2014 Not a person with a disability 17 99

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 21
2017 Not a person with a disability 8 73
2014 Person with a disability 0 26
2014 Not a person with a disability 8 99

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 25 21
2017 Not a person with a disability 30 73
2014 Not a person with a disability 32 99

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 38 73
2014 Not a person with a disability 27 99

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 21
2017 Not a person with a disability 0 73

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 21
2017 Not a person with a disability 7 73
2014 Not a person with a disability 9 99

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 9 73
2014 Not a person with a disability 23 99

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 21
2017 Not a person with a disability 0 73

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 57 21
2014 Person with a disability 47 26
2014 Not a person with a disability 5 99

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 21
2014 Person with a disability 0 26
2014 Not a person with a disability 0 99

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 25 21
2017 Not a person with a disability 23 73
2014 Person with a disability 27 26
2014 Not a person with a disability 29 99

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 42 21
2017 Not a person with a disability 29 73
2014 Person with a disability 23 26
2014 Not a person with a disability 24 101

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 17 73
2014 Not a person with a disability 13 101

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 39 21
2014 Person with a disability 28 26
2014 Not a person with a disability 17 101

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 21
2014 Person with a disability 0 26
2014 Not a person with a disability 8 101

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 9 73
2014 Not a person with a disability 10 101

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 39 21
2017 Not a person with a disability 57 73
2014 Person with a disability 50 26
2014 Not a person with a disability 53 101

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 24 71
2014 Not a person with a disability 12 98

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 11 71
2014 Not a person with a disability 7 98

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 6 71
2014 Not a person with a disability 13 98

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 33 18
2017 Not a person with a disability 25 71
2014 Person with a disability 29 24
2014 Not a person with a disability 23 98

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 54 18
2017 Not a person with a disability 41 71
2014 Person with a disability 67 24
2014 Not a person with a disability 45 98

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 71
2014 Person with a disability 0 24

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 55 18
2017 Not a person with a disability 59 71
2014 Person with a disability 71 24
2014 Not a person with a disability 67 98

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 18

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 14 71
2014 Not a person with a disability 15 98

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 96 4 21
2017 Not a person with a disability 95 5 74

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 10 21 8 14 25 5 39 31 96
2017 Not a person with a disability 16 13 19 4 2 36 9 54 12 1204
2014 Person with a disability 15 16 22 8 12 26 1 43 27 111
2014 Not a person with a disability 11 14 23 4 2 38 8 46 12 1392

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 20 20 11 12 10 0 53 26 96
2017 Not a person with a disability 32 32 16 4 2 14 2 75 7 1203
2014 Person with a disability 24 18 16 13 8 20 0 53 27 111
2014 Not a person with a disability 21 28 21 4 2 21 2 64 8 1389
2011 Person with a disability 26 24 27 6 8 9 0 55 15 117
2011 Not a person with a disability 33 36 13 3 2 13 0 79 5 1861
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 26 20 12 25 1 1 42 38 96
2017 Not a person with a disability 19 24 20 15 19 0 2 44 35 1203

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 26 24 20 7 0 2 48 28 96
2017 Not a person with a disability 18 30 24 15 12 0 1 49 27 1202

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 32 22 20 7 0 3 50 27 96
2017 Not a person with a disability 25 29 23 13 8 0 1 55 21 1201

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 21 29 16 21 0 1 35 37 96
2017 Not a person with a disability 18 24 24 17 14 0 2 43 32 1203

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 30 13 3 5 2 8 77 9 95
2017 Not a person with a disability 42 26 14 6 6 1 5 72 13 1202

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 24 18 23 11 1 2 46 35 95
2017 Not a person with a disability 26 31 23 12 8 0 0 57 20 1198

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 17 25 21 14 1 1 40 35 95
2017 Not a person with a disability 22 32 23 14 7 0 1 55 22 1197

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 31 26 17 10 0 2 45 28 95
2017 Not a person with a disability 20 32 25 15 8 0 1 52 23 1199

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 24 25 14 15 0 0 45 29 95
2017 Not a person with a disability 26 29 19 15 9 0 1 56 24 1197

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 27 19 14 8 0 3 58 23 96
2017 Not a person with a disability 31 32 21 10 4 1 1 64 14 1198

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 23 24 12 7 0 1 56 20 96
2017 Not a person with a disability 49 27 14 5 3 0 2 78 8 1202

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 28 11 6 9 0 1 74 15 95
2017 Not a person with a disability 72 12 5 4 3 1 3 88 7 1205

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 36 20 3 1 0 1 76 4 96
2017 Not a person with a disability 55 28 8 5 2 0 2 85 7 1200

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 24 19 11 7 0 1 63 18 96
2017 Not a person with a disability 56 21 10 6 5 0 2 78 11 1203

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 44 16 4 1 0 0 35 92 2 96
2017 Not a person with a disability 54 15 5 2 1 0 23 89 4 1202

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 62 17 7 1 0 0 13 91 1 96
2017 Not a person with a disability 68 18 5 2 1 0 6 92 3 1200

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 51 17 11 3 10 1 6 74 15 96
2017 Not a person with a disability 66 16 6 4 4 0 4 85 8 1202

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 33 15 8 6 2 6 68 16 96
2017 Not a person with a disability 53 27 12 3 2 0 2 83 5 1199

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 7 20 42 22 8 0 1 27 31 96
2017 Not a person with a disability 9 33 39 13 5 0 0 43 18 1205

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 30 42 9 4 0 1 13 44 96
2017 Not a person with a disability 8 18 41 25 8 0 0 33 26 1202

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 39 16 10 9 1 0 64 19 95
2017 Not a person with a disability 33 44 10 8 3 2 0 79 11 1203

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 29 17 21 17 1 0 45 38 96
2017 Not a person with a disability 20 42 13 17 8 1 0 62 25 1204
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 66 34 96
2017 Not a person with a disability 16 84 1205
2014 Person with a disability 68 32 111
2014 Not a person with a disability 15 85 1390

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 87 13 63
2017 Not a person with a disability 79 21 198
2014 Person with a disability 82 18 75
2014 Not a person with a disability 77 23 211

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 42 2 12 5 0 0 81 17 55
2017 Not a person with a disability 62 22 7 3 2 1 3 88 5 159
2014 Person with a disability 37 37 10 10 7 0 0 74 16 62
2014 Not a person with a disability 56 32 4 5 2 0 1 89 7 164
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 20 14 14 19 3 0 31 69 96
2017 Not a person with a disability 26 25 21 10 15 3 1 27 73 1203

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 19 65
2017 Not a person with a disability 22 850

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 25 65
2017 Not a person with a disability 35 850

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 35 65
2017 Not a person with a disability 23 850

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 49 65
2017 Not a person with a disability 48 850

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 22 65
2017 Not a person with a disability 7 850

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 47 65
2017 Not a person with a disability 36 850

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Person with a disability 6 37 10 12 8 28 65
2017 Not a person with a disability 3 43 21 10 6 17 827

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 20 21 13 31 1 4 31 47 65
2017 Not a person with a disability 12 20 17 18 24 2 8 36 46 851

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 4 3 9 19 61 0 4 8 83 65
2017 Not a person with a disability 2 8 10 20 53 2 5 11 79 852
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