2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	40	3	5	1	0	91	6	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	44	1	8	3	1	88	11	169
2017	University certificate or diploma below the bachelor's level	49	43	0	4	4	0	92	8	24
2017	Bachelor's degree	38	43	4	12	3	0	81	15	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	50	4	12	4	0	80	16	620
2014	Secondary or high school graduation certificate or equivalent or less	41	42	6	7	3	0	83	10	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	46	2	10	3	0	85	13	228
2014	University certificate or diploma below the bachelor's level	30	56	2	8	5	0	85	12	40
2014	Bachelor's degree	41	42	4	10	3	0	82	14	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	46	6	14	5	0	76	18	670
2011	Secondary or high school graduation certificate or equivalent or less	56	34	2	7	2	0	89	9	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	39	4	6	4	0	86	10	346
2011	University certificate or diploma below the bachelor's level	51	38	6	4	1	0	88	6	67
2011	Bachelor's degree	41	46	3	7	3	0	87	9	612
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	46	3	8	3	0	86	10	750
2008	Secondary or high school graduation certificate or equivalent or less	60	35	1	3	1	0	94	4	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	34	3	7	1	0	88	8	286
2008	University certificate or diploma below the bachelor's level	58	34	2	3	3	0	92	6	61
2008	Bachelor's degree	42	44	4	8	2	0	86	10	441
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	42	3	9	3	0	85	12	500

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	75	21	1	1	0	2	1	98	1	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	22	4	3	2	1	1	91	5	166
2017	University certificate or diploma below the bachelor's level	64	17	4	9	0	0	5	86	10	24
2017	Bachelor's degree	76	17	2	2	0	1	1	96	2	386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	16	3	3	1	1	1	93	4	619
2014	Secondary or high school graduation certificate or equivalent or less	71	19	5	1	2	1	1	92	3	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	20	6	2	1	0	2	91	3	228
2014	University certificate or diploma below the bachelor's level	56	32	7	2	0	2	0	90	3	40
2014	Bachelor's degree	76	18	1	3	1	0	1	95	3	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	17	6	4	1	0	1	89	5	669
2011	Secondary or high school graduation certificate or equivalent or less	77	14	5	2	1	0	1	92	3	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	16	4	2	3	0	0	91	5	345
2011	University certificate or diploma below the bachelor's level	69	25	3	1	0	0	1	96	1	67
2011	Bachelor's degree	78	14	2	3	1	0	1	93	4	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	13	3	3	2	1	1	92	5	749
2008	Secondary or high school graduation certificate or equivalent or less	78	17	1	1	1	0	2	97	2	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	78	14	3	3	2	0	0	92	5	285
2008	University certificate or diploma below the bachelor's level	75	15	3	3	3	0	1	91	6	61
2008	Bachelor's degree	79	15	2	2	1	0	0	94	3	440
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	14	2	3	1	0	1	94	4	500

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	21	4	4	0	1	0	91	4	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	20	6	5	3	1	1	85	8	169
2017	University certificate or diploma below the bachelor's level	65	4	4	14	8	0	5	72	24	24
2017	Bachelor's degree	71	16	3	5	2	1	1	89	7	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	16	5	5	5	0	1	84	11	620
2014	Secondary or high school graduation certificate or equivalent or less	71	20	4	2	1	0	1	92	3	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	18	3	5	7	0	1	84	12	228
2014	University certificate or diploma below the bachelor's level	56	18	8	8	5	0	5	78	14	39
2014	Bachelor's degree	71	16	3	5	3	0	2	88	9	422
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	18	4	7	6	0	1	84	12	669
2011	Secondary or high school graduation certificate or equivalent or less	67	21	2	5	3	0	1	90	8	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	17	4	4	5	0	1	86	9	345
2011	University certificate or diploma below the bachelor's level	63	20	7	6	1	0	1	85	8	66
2011	Bachelor's degree	75	15	2	5	3	0	0	90	8	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	12	3	5	6	0	1	86	11	749
2008	Secondary or high school graduation certificate or equivalent or less	68	17	5	5	4	0	1	86	9	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	15	5	5	3	0	0	87	8	285
2008	University certificate or diploma below the bachelor's level	75	10	5	7	3	0	1	86	9	61
2008	Bachelor's degree	73	14	4	6	3	0	0	87	9	441
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	13	2	5	4	0	1	89	9	499

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	33	3	6	4	86	10	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39	3	12	4	81	16	169
2017	University certificate or diploma below the bachelor's level	53	31	0	12	4	84	16	24
2017	Bachelor's degree	43	34	6	13	4	77	17	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	36	7	13	7	73	20	619
2014	Secondary or high school graduation certificate or equivalent or less	47	38	7	5	3	85	7	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	35	5	13	7	75	20	228
2014	University certificate or diploma below the bachelor's level	35	40	7	11	7	75	18	40
2014	Bachelor's degree	37	35	7	13	8	72	21	422
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	32	10	13	11	65	25	669
2011	Secondary or high school graduation certificate or equivalent or less	50	32	6	8	4	82	12	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	30	8	9	6	78	15	343
2011	University certificate or diploma below the bachelor's level	43	40	3	9	5	83	14	65
2011	Bachelor's degree	42	33	7	10	6	76	17	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	36	8	11	6	76	16	749

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	31	8	7	2	0	0	84	8	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	38	5	12	6	1	0	76	19	168
2017	University certificate or diploma below the bachelor's level	37	34	13	12	4	0	0	71	16	24
2017	Bachelor's degree	30	45	9	11	5	0	0	75	16	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	39	12	14	6	0	0	68	19	620
2014	Secondary or high school graduation certificate or equivalent or less	40	35	14	9	3	0	0	74	12	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	40	10	12	6	0	1	72	18	227
2014	University certificate or diploma below the bachelor's level	23	32	23	16	7	0	0	55	22	40
2014	Bachelor's degree	31	39	11	15	4	0	0	70	19	422
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	44	11	14	6	0	1	69	20	667
2011	Secondary or high school graduation certificate or equivalent or less	38	37	9	9	6	0	2	76	14	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	15	11	5	0	0	70	15	346
2011	University certificate or diploma below the bachelor's level	33	37	20	3	5	1	0	71	9	67
2011	Bachelor's degree	31	44	9	11	5	0	1	75	16	610
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	45	14	9	4	1	1	72	14	750
2008	Secondary or high school graduation certificate or equivalent or less	46	36	9	6	2	0	1	83	8	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	37	9	10	3	0	0	78	13	286
2008	University certificate or diploma below the bachelor's level	45	27	13	12	3	0	0	71	16	61
2008	Bachelor's degree	26	40	12	14	6	0	1	67	21	442
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	47	9	9	3	0	2	78	12	500

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	36	7	7	2	0	0	84	8	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	42	7	11	3	1	1	79	14	168
2017	University certificate or diploma below the bachelor's level	38	42	4	8	8	0	0	80	16	24
2017	Bachelor's degree	42	38	7	9	4	0	0	80	13	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	35	6	9	4	0	0	81	13	619
2014	Secondary or high school graduation certificate or equivalent or less	34	46	11	5	3	0	0	80	8	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	34	9	10	5	0	0	76	15	228
2014	University certificate or diploma below the bachelor's level	35	40	8	17	0	0	0	75	17	40
2014	Bachelor's degree	39	38	10	9	4	0	0	77	13	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	41	6	8	3	0	0	83	11	670
2011	Secondary or high school graduation certificate or equivalent or less	43	32	12	8	4	0	0	76	12	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	36	9	8	5	0	0	77	14	346
2011	University certificate or diploma below the bachelor's level	48	27	13	9	3	0	0	75	12	67
2011	Bachelor's degree	41	40	8	8	4	0	0	80	12	612
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	39	6	7	3	0	0	84	10	747
2008	Secondary or high school graduation certificate or equivalent or less	43	40	10	4	3	0	0	83	7	168
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	38	14	7	2	0	0	77	9	286
2008	University certificate or diploma below the bachelor's level	37	41	12	9	1	0	0	78	11	61
2008	Bachelor's degree	33	46	9	8	3	0	0	80	12	441
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	43	5	6	2	0	0	87	8	500

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	33	5	4	1	90	5	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	32	7	7	3	83	11	168
2017	University certificate or diploma below the bachelor's level	42	42	0	12	4	84	16	24
2017	Bachelor's degree	49	35	5	7	3	85	10	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	33	3	11	3	82	14	619
2014	Secondary or high school graduation certificate or equivalent or less	47	37	7	7	2	84	9	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	29	7	6	6	82	11	228
2014	University certificate or diploma below the bachelor's level	32	48	7	13	0	80	13	40
2014	Bachelor's degree	43	40	7	7	4	82	11	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	37	7	8	3	82	11	670
2011	Secondary or high school graduation certificate or equivalent or less	46	39	8	4	3	85	7	225
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	37	5	5	4	86	9	346
2011	University certificate or diploma below the bachelor's level	50	36	6	7	2	85	9	67
2011	Bachelor's degree	43	41	5	6	4	85	10	612
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	38	5	6	3	86	10	750
2008	Secondary or high school graduation certificate or equivalent or less	49	40	6	2	2	90	4	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	40	8	5	2	84	7	286
2008	University certificate or diploma below the bachelor's level	51	34	6	6	2	86	8	61
2008	Bachelor's degree	38	42	8	8	4	80	12	442
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	41	4	6	2	88	8	501

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	25	7	3	1	0	90	3	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	33	5	4	3	1	88	7	167
2017	University certificate or diploma below the bachelor's level	47	45	4	4	0	0	92	4	24
2017	Bachelor's degree	52	34	6	5	2	0	86	7	386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	34	7	6	1	0	86	7	615
2014	Secondary or high school graduation certificate or equivalent or less	47	39	10	4	0	1	86	4	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	32	8	4	3	0	84	8	228
2014	University certificate or diploma below the bachelor's level	35	47	5	8	5	0	83	13	40
2014	Bachelor's degree	53	33	7	4	2	1	87	6	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	35	8	6	3	0	82	9	667

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	26	9	6	5	0	0	81	11	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	33	8	10	5	0	1	77	15	168
2017	University certificate or diploma below the bachelor's level	60	11	25	0	4	0	0	71	4	24
2017	Bachelor's degree	47	35	7	7	4	0	0	82	11	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	34	8	9	6	0	0	77	16	619
2014	Secondary or high school graduation certificate or equivalent or less	46	33	11	6	4	0	0	79	10	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	29	12	11	8	0	0	69	19	228
2014	University certificate or diploma below the bachelor's level	30	35	21	10	4	0	0	65	14	40
2014	Bachelor's degree	43	32	8	10	6	0	0	76	17	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	30	11	15	9	0	0	65	24	670
2011	Secondary or high school graduation certificate or equivalent or less	50	32	8	5	6	0	0	82	11	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	35	9	10	6	1	0	74	16	343
2011	University certificate or diploma below the bachelor's level	48	32	6	9	1	0	3	83	10	67
2011	Bachelor's degree	44	33	8	9	5	1	0	78	14	613
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	38	9	10	7	0	0	74	17	751

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	15	16	10	13	3	16	52	28	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	26	10	10	8	2	10	67	21	167
2017	University certificate or diploma below the bachelor's level	33	17	9	20	4	4	13	60	29	24
2017	Bachelor's degree	28	23	10	16	12	3	9	57	32	386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	23	13	13	15	3	10	53	32	618
2014	Secondary or high school graduation certificate or equivalent or less	36	22	13	8	8	1	12	67	18	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	21	11	14	14	2	5	58	30	228
2014	University certificate or diploma below the bachelor's level	28	22	25	9	5	0	10	56	16	40
2014	Bachelor's degree	28	26	9	16	11	2	8	60	30	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	21	13	17	18	2	11	45	40	670
2011	Secondary or high school graduation certificate or equivalent or less	35	17	12	11	13	3	10	59	27	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	25	10	13	13	1	7	60	28	346
2011	University certificate or diploma below the bachelor's level	30	26	15	12	8	3	6	62	22	67
2011	Bachelor's degree	26	27	10	15	12	2	7	59	30	612
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	22	10	18	19	2	9	48	41	746
2008	Secondary or high school graduation certificate or equivalent or less	43	19	9	9	9	2	9	70	20	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	21	9	10	12	2	4	67	23	286
2008	University certificate or diploma below the bachelor's level	41	20	9	10	9	3	8	69	21	61
2008	Bachelor's degree	29	28	10	13	13	2	6	62	28	442
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	23	8	16	14	2	8	59	33	499

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	46	11	3	3	0	84	5	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	43	12	8	5	1	75	13	169
2017	University certificate or diploma below the bachelor's level	38	38	8	12	4	0	76	16	24
2017	Bachelor's degree	31	45	9	11	5	0	76	15	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	43	6	10	5	0	79	15	619
2014	Secondary or high school graduation certificate or equivalent or less	26	47	15	4	8	0	73	12	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	43	7	11	8	0	74	18	228
2014	University certificate or diploma below the bachelor's level	22	50	9	11	7	0	73	18	40
2014	Bachelor's degree	28	43	13	10	5	0	71	15	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	48	10	9	6	0	75	15	670
2011	Secondary or high school graduation certificate or equivalent or less	34	42	12	8	5	0	76	13	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	38	13	10	7	0	70	17	344
2011	University certificate or diploma below the bachelor's level	39	32	14	10	5	0	71	14	67
2011	Bachelor's degree	32	42	10	11	5	0	74	16	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	43	11	12	5	0	73	16	751
2008	Secondary or high school graduation certificate or equivalent or less	43	41	6	6	4	0	84	10	168
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	42	14	5	2	0	79	7	285
2008	University certificate or diploma below the bachelor's level	41	31	15	10	3	0	71	14	60
2008	Bachelor's degree	29	44	11	12	4	0	72	16	442
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	46	9	9	3	0	79	13	496

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	39	11	7	6	0	1	76	13	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	36	12	14	9	1	1	63	24	169
2017	University certificate or diploma below the bachelor's level	29	29	22	8	12	0	0	58	20	24
2017	Bachelor's degree	28	36	14	12	10	1	0	64	22	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	39	12	13	11	0	0	64	23	620
2014	Secondary or high school graduation certificate or equivalent or less	24	39	14	13	8	0	1	64	21	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	34	16	15	10	0	0	59	25	228
2014	University certificate or diploma below the bachelor's level	25	35	19	14	7	0	0	60	21	40
2014	Bachelor's degree	26	32	16	17	9	0	0	58	26	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	39	13	18	10	0	0	59	28	669
2011	Secondary or high school graduation certificate or equivalent or less	34	38	9	9	10	0	0	72	19	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	38	14	13	9	1	0	63	23	346
2011	University certificate or diploma below the bachelor's level	31	38	10	10	10	0	2	70	20	67
2011	Bachelor's degree	25	41	13	13	8	0	0	66	21	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	42	13	14	9	0	0	63	24	750

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	32	11	5	8	0	77	12	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	44	10	9	6	1	74	16	169
2017	University certificate or diploma below the bachelor's level	29	39	21	8	4	0	68	12	24
2017	Bachelor's degree	32	40	11	12	6	0	72	17	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	39	7	15	7	0	71	22	618

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	31	4	3	7	0	86	9	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	42	11	6	3	1	80	9	169
2017	University certificate or diploma below the bachelor's level	29	50	17	0	4	0	79	4	24
2017	Bachelor's degree	40	36	12	9	3	0	76	12	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	40	9	6	5	1	79	12	618
2014	Secondary or high school graduation certificate or equivalent or less	38	38	15	6	3	0	76	8	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	38	10	5	5	1	81	10	226
2014	University certificate or diploma below the bachelor's level	30	46	15	8	0	0	77	8	40
2014	Bachelor's degree	38	40	11	7	3	1	79	10	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	41	9	9	3	1	78	13	669
2011	Secondary or high school graduation certificate or equivalent or less	39	43	10	6	2	1	82	8	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	43	8	5	4	1	83	9	346
2011	University certificate or diploma below the bachelor's level	40	35	15	5	3	2	76	9	67
2011	Bachelor's degree	33	46	10	8	4	0	79	11	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	43	9	10	4	1	77	15	750
2008	Secondary or high school graduation certificate or equivalent or less	48	37	8	3	2	1	86	5	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	39	12	5	1	1	82	6	285
2008	University certificate or diploma below the bachelor's level	40	40	11	5	1	2	82	6	61
2008	Bachelor's degree	35	40	12	8	5	0	75	13	442
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	41	10	8	4	0	78	13	498

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	41	7	6	8	0	0	79	14	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	36	11	14	8	1	1	67	22	169
2017	University certificate or diploma below the bachelor's level	33	30	17	16	4	0	0	63	20	24
2017	Bachelor's degree	28	37	13	11	10	0	0	65	21	387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	38	11	13	9	0	0	67	22	620

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	31	7	1	2	0	91	3	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	34	7	3	2	0	88	5	169
2017	University certificate or diploma below the bachelor's level	51	32	13	4	0	0	83	4	24
2017	Bachelor's degree	50	37	8	3	1	0	88	4	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	36	7	5	2	0	85	8	620
2014	Secondary or high school graduation certificate or equivalent or less	68	26	3	3	1	0	94	3	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	23	7	2	3	0	88	5	227
2014	University certificate or diploma below the bachelor's level	49	38	10	3	0	0	87	3	40
2014	Bachelor's degree	59	27	11	3	1	0	86	4	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	30	8	3	1	0	88	4	670
2011	Secondary or high school graduation certificate or equivalent or less	61	27	7	2	3	0	88	5	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	28	9	2	1	0	88	3	345
2011	University certificate or diploma below the bachelor's level	63	26	9	1	0	0	89	1	67
2011	Bachelor's degree	56	31	8	4	1	0	88	5	612
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	35	7	5	1	1	87	6	749

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	31	8	10	5	0	0	76	16	103
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	44	11	10	6	1	0	73	16	169
2017	University certificate or diploma below the bachelor's level	16	43	16	21	4	0	0	59	24	24
2017	Bachelor's degree	31	39	10	14	6	0	0	70	20	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	41	9	13	7	0	0	70	20	620
2014	Secondary or high school graduation certificate or equivalent or less	24	42	14	12	8	0	0	66	20	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	41	10	16	9	0	1	65	25	228
2014	University certificate or diploma below the bachelor's level	22	40	14	18	5	0	0	63	23	40
2014	Bachelor's degree	26	43	9	16	6	0	0	70	22	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	42	12	15	8	0	0	64	24	669
2011	Secondary or high school graduation certificate or equivalent or less	37	36	11	11	5	0	0	72	16	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	12	11	7	1	0	69	18	345
2011	University certificate or diploma below the bachelor's level	32	41	16	9	3	0	0	72	12	67
2011	Bachelor's degree	29	41	10	12	6	0	0	71	19	612
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	42	9	14	7	0	0	70	21	750

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	33	8	7	3	0	81	10	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	37	13	8	6	1	74	14	169
2017	University certificate or diploma below the bachelor's level	30	21	16	29	4	0	51	33	24
2017	Bachelor's degree	36	35	12	10	7	0	71	17	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	35	11	14	7	0	68	21	620
2014	Secondary or high school graduation certificate or equivalent or less	30	37	18	11	4	0	68	15	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	41	10	9	8	0	73	16	228
2014	University certificate or diploma below the bachelor's level	22	45	12	19	2	0	67	21	40
2014	Bachelor's degree	31	37	13	14	5	0	68	19	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	36	12	14	9	0	65	23	667

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	36	5	8	3	0	0	84	10	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	11	9	7	1	1	73	16	169
2017	University certificate or diploma below the bachelor's level	16	55	0	25	4	0	0	71	29	24
2017	Bachelor's degree	34	38	12	10	6	0	0	72	16	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	13	13	5	1	1	69	18	619
2014	Secondary or high school graduation certificate or equivalent or less	30	40	14	9	6	1	1	71	15	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	15	9	6	0	1	71	14	228
2014	University certificate or diploma below the bachelor's level	27	36	14	18	5	0	0	63	23	40
2014	Bachelor's degree	29	41	13	12	5	0	0	70	17	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	40	14	13	8	0	0	66	21	669
2011	Secondary or high school graduation certificate or equivalent or less	50	32	7	7	3	0	0	83	10	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	39	9	7	5	1	0	79	12	345
2011	University certificate or diploma below the bachelor's level	48	34	11	5	2	0	0	82	7	67
2011	Bachelor's degree	39	40	12	6	3	1	0	80	9	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	41	11	10	4	1	1	75	14	750

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	38	8	3	3	0	0	86	6	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	43	11	6	2	1	1	81	8	168
2017	University certificate or diploma below the bachelor's level	42	29	9	16	4	0	0	71	20	24
2017	Bachelor's degree	40	39	10	7	3	0	0	79	11	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	38	11	8	4	0	0	77	12	618
2014	Secondary or high school graduation certificate or equivalent or less	38	41	13	5	3	0	0	79	8	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	39	9	7	6	0	0	78	13	228
2014	University certificate or diploma below the bachelor's level	35	40	13	10	2	0	0	75	12	40
2014	Bachelor's degree	35	41	12	9	3	0	0	76	11	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	40	14	7	5	0	0	74	12	669
2011	Secondary or high school graduation certificate or equivalent or less	45	38	7	6	5	0	0	83	10	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	40	9	10	3	1	0	79	12	346
2011	University certificate or diploma below the bachelor's level	42	36	13	8	0	0	0	79	8	67
2011	Bachelor's degree	40	40	10	7	3	0	0	80	10	613
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	43	10	8	2	0	0	80	11	751
2008	Secondary or high school graduation certificate or equivalent or less	52	41	2	3	2	0	0	93	6	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	43	8	4	2	0	0	86	6	284
2008	University certificate or diploma below the bachelor's level	53	34	5	7	2	0	0	87	8	61
2008	Bachelor's degree	36	44	8	8	3	0	0	81	11	442
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	43	7	6	3	0	0	84	9	498

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	40	14	4	3	0	0	80	7	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	21	2	2	1	1	74	5	169
2017	University certificate or diploma below the bachelor's level	25	41	21	9	4	0	0	66	13	24
2017	Bachelor's degree	36	38	13	8	3	0	1	75	11	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	34	17	9	6	0	0	68	15	618
2014	Secondary or high school graduation certificate or equivalent or less	41	35	17	7	1	0	0	76	7	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	37	18	4	3	0	1	75	7	228
2014	University certificate or diploma below the bachelor's level	17	60	13	7	2	0	0	78	10	40
2014	Bachelor's degree	32	38	18	6	6	0	0	70	12	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	31	21	14	8	0	1	57	22	670
2011	Secondary or high school graduation certificate or equivalent or less	43	31	17	5	3	0	0	74	9	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	33	16	5	3	0	1	76	8	343
2011	University certificate or diploma below the bachelor's level	33	43	20	1	3	0	0	76	5	67
2011	Bachelor's degree	33	35	19	8	6	0	0	68	13	613
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	36	18	13	7	0	1	61	20	750
2008	Secondary or high school graduation certificate or equivalent or less	39	31	17	9	4	0	0	69	13	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	40	18	9	5	0	1	68	14	286
2008	University certificate or diploma below the bachelor's level	34	32	16	12	6	0	0	66	18	61
2008	Bachelor's degree	29	32	21	11	6	0	0	61	17	441
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	33	22	15	9	0	0	54	24	499

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	19	41	18	10	2	4	29	27	103
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	21	42	17	8	2	2	26	30	168
2017	University certificate or diploma below the bachelor's level	12	29	21	14	9	4	12	27	48	24
2017	Bachelor's degree	11	26	36	18	8	0	1	26	37	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	26	36	17	6	0	1	24	39	618
2014	Secondary or high school graduation certificate or equivalent or less	10	24	36	20	7	0	3	28	35	141
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	28	33	19	5	1	1	24	43	226
2014	University certificate or diploma below the bachelor's level	14	33	35	13	5	0	0	18	47	40
2014	Bachelor's degree	10	30	34	19	6	0	0	25	41	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	30	36	14	4	1	1	19	44	670
2011	Secondary or high school graduation certificate or equivalent or less	10	27	30	19	10	0	3	30	39	225
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	25	34	14	10	1	2	24	42	344
2011	University certificate or diploma below the bachelor's level	9	32	32	17	6	0	4	24	42	67
2011	Bachelor's degree	12	29	34	16	7	1	1	24	42	610
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	28	36	12	5	1	3	17	45	747
2008	Secondary or high school graduation certificate or equivalent or less	15	27	32	15	9	2	1	24	43	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	29	34	19	8	0	2	28	38	283
2008	University certificate or diploma below the bachelor's level	19	27	22	19	8	2	3	28	49	61
2008	Bachelor's degree	7	29	39	17	6	1	1	24	36	441
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	34	38	12	4	0	2	17	44	498

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	15	28	24	23	4	2	50	20	102
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	18	26	27	16	3	2	45	28	168
2017	University certificate or diploma below the bachelor's level	8	25	21	14	12	8	12	33	41	24
2017	Bachelor's degree	10	20	26	25	15	1	3	42	31	387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	21	32	21	10	1	1	31	36	613
2014	Secondary or high school graduation certificate or equivalent or less	10	20	30	20	12	2	5	34	33	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	23	26	19	11	2	2	32	41	226
2014	University certificate or diploma below the bachelor's level	22	17	37	16	0	3	5	17	42	40
2014	Bachelor's degree	14	21	30	21	12	2	1	33	36	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	26	32	19	7	1	1	27	40	668
2011	Secondary or high school graduation certificate or equivalent or less	9	22	25	22	16	2	3	40	33	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	17	31	20	10	4	4	32	34	342
2011	University certificate or diploma below the bachelor's level	10	19	25	26	13	5	3	41	31	67
2011	Bachelor's degree	15	20	26	23	12	2	2	37	36	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	25	31	17	9	1	2	27	42	746
2008	Secondary or high school graduation certificate or equivalent or less	11	16	32	18	18	3	1	38	28	168
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	18	22	27	17	2	3	46	31	285
2008	University certificate or diploma below the bachelor's level	15	26	21	13	15	3	7	31	46	61
2008	Bachelor's degree	11	22	28	24	12	2	2	38	34	442
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	25	32	18	6	1	2	25	41	500

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	20	32	15	12	2	5	29	37	103
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	29	26	13	9	1	3	23	50	168
2017	University certificate or diploma below the bachelor's level	17	32	34	5	9	0	4	14	51	24
2017	Bachelor's degree	22	25	34	10	7	1	2	17	48	387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	29	28	10	4	1	1	14	57	617
2014	Secondary or high school graduation certificate or equivalent or less	28	34	21	8	5	2	4	13	65	141
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	29	20	7	5	1	2	12	67	227
2014	University certificate or diploma below the bachelor's level	29	48	18	0	5	0	0	5	76	40
2014	Bachelor's degree	31	26	22	13	6	0	1	19	58	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	29	21	6	3	1	1	9	70	669
2011	Secondary or high school graduation certificate or equivalent or less	33	22	22	10	8	1	4	19	58	225
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	21	24	11	6	1	3	18	57	343
2011	University certificate or diploma below the bachelor's level	28	24	36	7	5	0	1	11	53	67
2011	Bachelor's degree	30	25	25	11	7	1	2	18	56	610
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	30	18	7	2	1	3	10	72	747
2008	Secondary or high school graduation certificate or equivalent or less	27	22	22	11	13	4	1	25	51	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	26	25	12	9	1	2	21	53	284
2008	University certificate or diploma below the bachelor's level	25	24	21	13	9	3	4	25	53	61
2008	Bachelor's degree	25	27	21	16	7	1	2	24	54	441
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	31	28	8	2	1	2	11	61	498

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	18	24	26	22	3	2	51	25	101
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	15	31	29	12	1	3	42	25	167
2017	University certificate or diploma below the bachelor's level	12	29	28	18	4	0	8	25	45	24
2017	Bachelor's degree	9	15	34	26	13	0	2	40	25	387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	21	35	23	9	0	1	33	32	615
2014	Secondary or high school graduation certificate or equivalent or less	11	20	28	25	11	1	5	38	32	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	23	29	24	10	0	2	34	36	226
2014	University certificate or diploma below the bachelor's level	14	37	33	10	5	0	0	15	51	40
2014	Bachelor's degree	13	20	29	24	12	1	1	37	34	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	26	32	19	6	1	1	25	42	668
2011	Secondary or high school graduation certificate or equivalent or less	14	22	22	24	15	0	3	40	37	224
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	16	30	22	12	2	3	35	33	345
2011	University certificate or diploma below the bachelor's level	10	25	32	17	10	3	3	28	38	66
2011	Bachelor's degree	14	19	31	23	12	0	1	35	34	610
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	24	33	19	5	0	2	25	41	746
2008	Secondary or high school graduation certificate or equivalent or less	15	18	31	17	16	3	1	34	34	168
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	17	27	26	15	0	2	42	30	284
2008	University certificate or diploma below the bachelor's level	17	23	28	22	7	2	2	30	41	61
2008	Bachelor's degree	11	17	29	26	13	1	1	41	30	442
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	21	35	20	6	0	2	27	37	498

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	18	22	15	23	5	2	41	35	103
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	23	32	16	11	1	3	28	39	167
2017	University certificate or diploma below the bachelor's level	21	24	25	13	4	0	12	20	51	24
2017	Bachelor's degree	22	21	24	18	12	1	2	31	44	387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	28	26	14	8	1	2	22	51	616
2014	Secondary or high school graduation certificate or equivalent or less	17	25	24	17	13	2	3	32	44	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	25	28	15	9	0	2	24	47	227
2014	University certificate or diploma below the bachelor's level	31	21	33	7	5	0	2	13	53	40
2014	Bachelor's degree	24	25	23	16	10	0	1	27	50	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	30	24	11	5	1	2	16	59	668
2011	Secondary or high school graduation certificate or equivalent or less	17	22	24	15	16	3	3	33	41	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	23	30	17	10	0	3	28	40	344
2011	University certificate or diploma below the bachelor's level	16	24	30	17	8	2	5	26	42	67
2011	Bachelor's degree	21	22	27	18	9	2	2	27	44	610
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	25	27	13	5	1	5	19	52	748
2008	Secondary or high school graduation certificate or equivalent or less	18	19	23	20	18	2	2	39	38	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	21	26	20	15	0	4	37	37	283
2008	University certificate or diploma below the bachelor's level	21	24	22	15	7	3	8	25	50	60
2008	Bachelor's degree	14	20	31	20	12	1	3	34	35	442
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	29	28	17	6	1	3	24	47	498

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	22	21	15	24	3	7	44	32	103
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	16	22	29	15	5	3	47	28	168
2017	University certificate or diploma below the bachelor's level	8	29	13	17	17	4	12	41	44	24
2017	Bachelor's degree	10	13	31	24	18	1	3	44	24	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	23	29	21	8	2	2	30	40	615
2014	Secondary or high school graduation certificate or equivalent or less	9	12	25	23	20	1	9	48	24	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	22	25	22	15	1	4	39	34	226
2014	University certificate or diploma below the bachelor's level	14	28	24	21	8	0	5	30	44	40
2014	Bachelor's degree	11	16	27	24	16	3	3	43	29	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	19	33	21	7	1	3	29	36	669
2011	Secondary or high school graduation certificate or equivalent or less	17	15	26	21	13	3	5	37	34	225
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	21	25	21	16	2	5	39	34	344
2011	University certificate or diploma below the bachelor's level	12	19	27	19	13	3	7	36	34	66
2011	Bachelor's degree	13	16	30	19	15	2	4	36	31	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	20	30	21	8	3	4	31	37	746
2008	Secondary or high school graduation certificate or equivalent or less	17	18	23	19	17	4	2	38	37	168
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	18	24	21	17	1	3	40	35	285
2008	University certificate or diploma below the bachelor's level	22	23	25	13	9	3	6	23	50	61
2008	Bachelor's degree	17	24	25	15	14	2	3	31	43	441
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	26	29	18	7	2	4	26	43	498

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	23	24	16	14	6	6	34	39	103
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	24	33	12	8	2	4	21	43	168
2017	University certificate or diploma below the bachelor's level	16	31	22	10	9	0	12	21	54	24
2017	Bachelor's degree	17	24	32	15	8	2	2	24	43	387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	31	29	10	4	2	2	15	55	617
2014	Secondary or high school graduation certificate or equivalent or less	20	27	24	14	8	2	4	24	50	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	28	18	13	7	2	2	20	61	228
2014	University certificate or diploma below the bachelor's level	26	29	32	2	8	0	3	11	56	40
2014	Bachelor's degree	22	26	29	16	5	1	2	21	49	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	28	27	7	4	1	1	11	62	668

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	16	3	4	1	2	2	92	5	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	11	8	4	4	0	3	84	8	169
2017	University certificate or diploma below the bachelor's level	65	4	9	17	0	0	5	72	18	24
2017	Bachelor's degree	76	13	3	3	1	0	3	92	4	387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	15	5	5	4	0	3	86	9	618
2014	Secondary or high school graduation certificate or equivalent or less	81	9	6	1	1	0	2	92	2	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	14	7	5	4	0	6	83	10	228
2014	University certificate or diploma below the bachelor's level	65	15	5	5	7	0	2	82	13	40
2014	Bachelor's degree	77	10	4	3	3	0	2	89	6	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	14	4	4	4	0	2	88	8	670
2011	Secondary or high school graduation certificate or equivalent or less	66	15	6	6	3	0	3	84	10	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	14	5	2	4	0	3	88	7	344
2011	University certificate or diploma below the bachelor's level	72	19	3	1	1	0	3	94	3	67
2011	Bachelor's degree	74	14	3	3	2	0	3	91	6	610
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	15	3	5	4	0	4	87	9	750
2008	Secondary or high school graduation certificate or equivalent or less	72	10	6	4	4	1	3	86	8	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	13	7	3	4	0	9	84	8	286
2008	University certificate or diploma below the bachelor's level	63	13	0	5	8	0	10	85	15	61
2008	Bachelor's degree	72	12	3	3	5	0	4	88	9	442
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	13	4	4	5	0	3	87	9	501

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	25	14	7	8	4	6	68	16	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	31	15	10	10	3	5	61	22	169
2017	University certificate or diploma below the bachelor's level	21	30	21	12	17	0	0	50	28	24
2017	Bachelor's degree	27	29	12	14	11	4	5	61	27	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	32	12	11	9	5	5	64	23	619
2014	Secondary or high school graduation certificate or equivalent or less	30	27	15	14	8	2	2	60	24	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	33	13	13	11	2	1	61	25	228
2014	University certificate or diploma below the bachelor's level	32	20	16	16	10	2	2	55	28	40
2014	Bachelor's degree	31	29	14	12	7	3	4	64	21	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	33	11	11	8	3	3	68	20	670

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	29	6	3	9	0	81	13	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	32	8	15	8	0	69	23	169
2017	University certificate or diploma below the bachelor's level	38	30	12	13	8	0	67	21	24
2017	Bachelor's degree	42	28	8	11	10	0	71	22	387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	31	8	11	8	0	74	18	619
2014	Secondary or high school graduation certificate or equivalent or less	37	26	15	13	10	0	62	23	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	28	7	14	12	0	67	26	228
2014	University certificate or diploma below the bachelor's level	40	26	15	12	5	2	67	17	40
2014	Bachelor's degree	43	28	10	12	7	0	71	19	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	28	8	12	7	1	72	20	668

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	24	17	11	6	2	1	65	17	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	34	13	12	10	2	1	64	22	168
2017	University certificate or diploma below the bachelor's level	42	37	8	4	9	0	0	79	13	24
2017	Bachelor's degree	38	34	10	12	5	1	1	73	16	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	31	10	13	7	2	1	70	20	617
2014	Secondary or high school graduation certificate or equivalent or less	26	33	15	10	11	4	1	62	22	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	31	11	19	8	2	0	61	28	227
2014	University certificate or diploma below the bachelor's level	26	37	19	5	8	2	2	66	13	40
2014	Bachelor's degree	36	37	10	12	3	1	0	74	16	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	40	10	13	4	1	1	72	17	669
2011	Secondary or high school graduation certificate or equivalent or less	33	31	15	11	8	1	0	65	19	225
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	41	11	14	8	0	0	67	22	346
2011	University certificate or diploma below the bachelor's level	27	34	20	9	6	3	2	64	15	67
2011	Bachelor's degree	35	35	9	12	7	2	0	72	19	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	37	12	10	4	2	1	73	15	749
2008	Secondary or high school graduation certificate or equivalent or less	47	26	13	7	4	2	1	76	11	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	33	10	13	6	3	0	71	20	286
2008	University certificate or diploma below the bachelor's level	39	30	10	13	5	4	0	72	18	61
2008	Bachelor's degree	34	40	9	11	4	2	1	76	16	439
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	36	8	11	3	2	0	77	15	501

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	24	8	8	8	7	4	73	18	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	32	14	13	7	8	1	63	22	169
2017	University certificate or diploma below the bachelor's level	24	21	17	16	14	8	0	49	32	24
2017	Bachelor's degree	28	31	13	11	8	7	2	64	21	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	29	13	12	6	8	0	65	20	620
2014	Secondary or high school graduation certificate or equivalent or less	21	28	19	11	11	9	1	55	24	141
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	21	15	14	15	6	1	53	31	227
2014	University certificate or diploma below the bachelor's level	23	19	22	16	17	0	2	43	34	40
2014	Bachelor's degree	31	28	12	13	7	8	1	65	22	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	30	13	10	8	6	1	66	20	669
2011	Secondary or high school graduation certificate or equivalent or less	33	28	11	9	13	5	0	65	23	225
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	30	12	14	10	5	0	61	26	345
2011	University certificate or diploma below the bachelor's level	33	22	18	13	7	6	0	59	22	67
2011	Bachelor's degree	34	27	10	12	9	8	1	67	23	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	27	12	10	8	7	1	67	19	750
2008	Secondary or high school graduation certificate or equivalent or less	41	31	8	5	9	6	1	77	15	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	27	14	10	8	7	0	66	19	285
2008	University certificate or diploma below the bachelor's level	38	16	17	9	8	10	2	61	20	61
2008	Bachelor's degree	35	28	12	11	6	5	3	67	19	439
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	27	13	9	5	7	0	70	16	501

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	16	13	18	10	16	2	50	35	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	16	19	14	14	16	2	42	34	169
2017	University certificate or diploma below the bachelor's level	12	25	17	20	10	8	8	44	35	24
2017	Bachelor's degree	11	19	15	22	14	16	4	37	45	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	21	16	18	12	17	3	41	38	619
2014	Secondary or high school graduation certificate or equivalent or less	13	19	21	18	18	10	1	35	41	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	22	21	18	16	12	2	37	39	227
2014	University certificate or diploma below the bachelor's level	10	20	21	22	11	10	5	36	39	40
2014	Bachelor's degree	13	20	16	18	14	17	4	40	40	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	25	19	20	13	13	3	38	39	670

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	35	2	3	6	0	88	9	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	36	12	7	3	1	78	10	168
2017	University certificate or diploma below the bachelor's level	41	39	12	8	0	0	80	8	24
2017	Bachelor's degree	47	32	7	9	5	0	79	14	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	34	8	7	3	0	83	9	618
2014	Secondary or high school graduation certificate or equivalent or less	35	37	14	8	7	0	72	14	141
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	7	12	5	0	76	17	226
2014	University certificate or diploma below the bachelor's level	30	38	12	12	5	2	70	18	40
2014	Bachelor's degree	45	36	8	10	1	0	81	11	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	36	7	7	3	0	83	10	670

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	38	3	3	7	0	0	87	9	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	31	12	5	5	1	0	77	11	169
2017	University certificate or diploma below the bachelor's level	40	39	8	8	5	0	0	79	13	24
2017	Bachelor's degree	40	38	9	8	5	0	0	78	13	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	35	7	12	7	1	0	74	18	619
2014	Secondary or high school graduation certificate or equivalent or less	39	37	10	9	5	0	0	76	14	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	14	10	6	1	0	70	16	228
2014	University certificate or diploma below the bachelor's level	35	27	23	8	4	3	0	64	13	40
2014	Bachelor's degree	37	36	11	9	7	0	0	73	16	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	39	13	11	6	0	0	70	17	669
2011	Secondary or high school graduation certificate or equivalent or less	41	35	9	9	6	0	0	76	15	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	10	11	8	0	0	71	19	346
2011	University certificate or diploma below the bachelor's level	41	30	11	12	6	1	0	71	18	67
2011	Bachelor's degree	37	35	10	10	7	0	0	72	17	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	39	10	12	6	1	1	71	19	751
2008	Secondary or high school graduation certificate or equivalent or less	39	35	11	7	7	0	1	75	15	168
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	34	13	9	7	1	0	72	16	286
2008	University certificate or diploma below the bachelor's level	29	33	20	7	9	2	0	63	16	61
2008	Bachelor's degree	35	33	10	13	8	1	1	69	21	441
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	35	9	14	8	0	0	68	22	501

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	25	6	8	5	0	0	81	13	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	31	8	7	4	2	0	80	11	169
2017	University certificate or diploma below the bachelor's level	41	39	8	13	0	0	0	79	13	24
2017	Bachelor's degree	46	32	9	8	3	1	0	79	12	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	29	9	8	4	1	0	77	13	618
2014	Secondary or high school graduation certificate or equivalent or less	42	31	15	6	6	1	0	74	11	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	30	14	9	6	1	2	70	16	228
2014	University certificate or diploma below the bachelor's level	35	41	13	2	5	5	0	79	8	40
2014	Bachelor's degree	41	32	12	9	5	1	0	73	14	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	34	12	6	5	1	0	76	12	668
2011	Secondary or high school graduation certificate or equivalent or less	44	29	12	7	6	2	0	75	13	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	25	12	10	8	2	0	69	18	346
2011	University certificate or diploma below the bachelor's level	42	32	12	5	8	1	0	74	13	67
2011	Bachelor's degree	45	29	10	7	7	2	0	76	14	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	30	10	8	6	2	1	75	15	751
2008	Secondary or high school graduation certificate or equivalent or less	49	27	9	7	5	2	0	78	13	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	29	10	7	8	1	0	74	16	286
2008	University certificate or diploma below the bachelor's level	42	32	10	9	6	1	0	75	14	61
2008	Bachelor's degree	41	28	9	14	7	2	0	70	21	439
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	30	7	10	6	1	0	76	16	501

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	25	5	6	8	0	1	81	14	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	37	9	8	7	0	1	75	15	169
2017	University certificate or diploma below the bachelor's level	32	51	12	0	5	0	0	83	5	24
2017	Bachelor's degree	44	31	9	9	6	0	0	76	15	387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	30	10	10	6	1	0	74	16	618
2014	Secondary or high school graduation certificate or equivalent or less	40	27	18	9	6	1	0	67	15	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	30	11	13	7	1	0	69	20	228
2014	University certificate or diploma below the bachelor's level	38	34	15	8	2	3	0	74	11	40
2014	Bachelor's degree	41	31	11	11	6	0	0	72	17	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	36	9	10	6	1	0	75	16	669
2011	Secondary or high school graduation certificate or equivalent or less	46	27	8	11	6	1	0	74	18	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	32	10	11	10	0	0	69	21	343
2011	University certificate or diploma below the bachelor's level	32	35	9	13	7	1	3	70	21	66
2011	Bachelor's degree	39	38	8	8	7	0	0	77	15	609
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	35	9	10	7	1	1	73	18	751
2008	Secondary or high school graduation certificate or equivalent or less	42	32	11	9	5	1	1	75	14	168
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	30	12	9	7	0	0	71	17	286
2008	University certificate or diploma below the bachelor's level	38	30	10	13	8	2	0	69	21	61
2008	Bachelor's degree	36	32	7	16	8	1	1	68	25	440
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	32	9	11	10	0	0	71	21	501

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	77	14	2	1	2	2	2	95	3	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	12	5	2	1	1	3	92	3	169
2017	University certificate or diploma below the bachelor's level	78	9	4	0	4	0	5	92	4	24
2017	Bachelor's degree	82	8	3	2	2	0	3	93	3	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	10	4	2	2	0	3	92	4	619
2014	Secondary or high school graduation certificate or equivalent or less	84	8	1	3	2	0	1	94	5	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	11	5	2	3	0	4	90	5	228
2014	University certificate or diploma below the bachelor's level	83	3	0	0	7	0	7	92	8	39
2014	Bachelor's degree	83	9	2	2	2	0	3	94	3	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	12	5	2	2	0	1	91	4	669
2011	Secondary or high school graduation certificate or equivalent or less	77	11	3	4	3	0	2	89	7	225
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	12	4	2	3	0	3	91	5	346
2011	University certificate or diploma below the bachelor's level	77	14	6	1	0	0	1	92	1	67
2011	Bachelor's degree	82	9	2	2	2	0	3	93	4	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	10	3	2	3	0	4	91	6	751
2008	Secondary or high school graduation certificate or equivalent or less	84	7	1	1	4	1	3	95	5	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	9	3	2	3	1	6	91	5	284
2008	University certificate or diploma below the bachelor's level	73	8	1	5	4	0	9	89	10	61
2008	Bachelor's degree	83	5	2	3	3	0	4	92	6	441
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	6	3	3	3	0	3	91	6	500

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	16	7	3	9	4	3	78	14	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	20	10	7	4	5	2	78	12	169
2017	University certificate or diploma below the bachelor's level	47	27	5	8	0	4	8	85	9	24
2017	Bachelor's degree	54	22	6	6	6	4	3	81	12	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	24	6	6	5	3	4	81	12	619
2014	Secondary or high school graduation certificate or equivalent or less	49	18	9	6	11	3	3	71	19	141
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	21	11	4	12	3	4	71	17	228
2014	University certificate or diploma below the bachelor's level	40	31	10	0	5	10	5	83	6	40
2014	Bachelor's degree	47	22	10	8	6	4	3	75	14	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	22	11	6	7	2	4	75	13	668
2011	Secondary or high school graduation certificate or equivalent or less	44	22	11	9	9	1	4	69	19	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	26	9	7	10	3	2	73	18	346
2011	University certificate or diploma below the bachelor's level	50	25	7	6	9	1	1	77	15	67
2011	Bachelor's degree	49	26	6	8	7	2	3	78	15	610
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	28	8	9	7	3	4	75	17	750

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	19	9	2	6	0	83	8	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	22	9	6	5	1	80	11	169
2017	University certificate or diploma below the bachelor's level	58	25	9	4	4	0	83	8	24
2017	Bachelor's degree	54	28	7	7	4	0	83	11	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	23	6	8	5	1	81	14	618

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	19	7	1	8	1	85	8	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	21	10	2	4	2	83	7	169
2017	University certificate or diploma below the bachelor's level	66	17	9	0	4	4	86	4	24
2017	Bachelor's degree	61	23	9	3	3	1	85	6	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	21	9	5	5	1	81	10	618

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	22	5	3	8	0	84	11	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	27	10	5	5	1	80	10	168
2017	University certificate or diploma below the bachelor's level	54	33	0	5	8	0	87	13	24
2017	Bachelor's degree	53	27	8	8	4	0	80	13	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	25	9	8	8	1	75	16	619
2014	Secondary or high school graduation certificate or equivalent or less	53	28	10	4	5	0	81	9	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	25	14	8	7	0	72	14	228
2014	University certificate or diploma below the bachelor's level	42	35	10	4	5	3	80	9	40
2014	Bachelor's degree	45	29	11	9	6	0	74	15	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	31	10	11	7	0	72	18	669

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	24	23	19	5	0	0	53	24	20
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	40	4	3	3	0	10	88	7	30
2017	Bachelor's degree	25	43	14	6	5	3	5	74	11	89
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	31	15	12	5	3	10	63	20	222
2014	Secondary or high school graduation certificate or equivalent or less	39	30	8	10	0	4	9	79	11	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	27	27	6	0	3	3	65	6	37
2014	University certificate or diploma below the bachelor's level	30	50	10	10	0	0	0	80	10	10
2014	Bachelor's degree	19	29	18	12	9	5	9	55	24	92
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	36	18	16	6	3	5	58	23	244

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	24	19	5	8	5	0	67	13	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	39	17	10	5	5	0	68	15	169
2017	University certificate or diploma below the bachelor's level	20	26	22	16	8	8	0	50	26	24
2017	Bachelor's degree	24	36	13	12	7	7	0	65	21	385
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	33	16	11	8	8	0	62	21	618
2014	Secondary or high school graduation certificate or equivalent or less	27	38	13	10	8	4	0	68	18	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	32	17	12	9	7	1	60	23	227
2014	University certificate or diploma below the bachelor's level	20	39	15	16	8	2	0	60	25	40
2014	Bachelor's degree	22	33	15	14	7	9	0	60	24	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	33	16	13	9	10	0	58	25	669
2011	Secondary or high school graduation certificate or equivalent or less	25	33	13	12	12	6	0	62	25	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	30	17	13	14	6	0	53	29	344
2011	University certificate or diploma below the bachelor's level	23	34	22	7	6	6	2	61	14	66
2011	Bachelor's degree	23	31	15	12	10	8	0	59	25	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	32	17	13	10	10	1	55	26	747

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	25	17	6	10	4	0	66	17	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	41	18	10	8	1	0	64	18	169
2017	University certificate or diploma below the bachelor's level	20	23	17	16	20	4	0	45	37	24
2017	Bachelor's degree	23	34	14	18	9	2	0	58	27	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	35	16	15	12	3	0	56	28	618
2014	Secondary or high school graduation certificate or equivalent or less	22	39	14	14	9	2	0	62	23	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	31	24	12	10	3	0	53	23	228
2014	University certificate or diploma below the bachelor's level	15	36	14	22	10	3	0	52	33	40
2014	Bachelor's degree	19	34	17	15	10	4	0	56	26	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	28	19	21	14	3	0	45	36	669
2011	Secondary or high school graduation certificate or equivalent or less	28	27	18	13	12	1	0	55	26	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	33	17	15	14	2	0	53	30	344
2011	University certificate or diploma below the bachelor's level	22	26	15	24	9	3	1	50	34	66
2011	Bachelor's degree	20	31	17	15	13	4	0	54	29	610
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	30	16	20	15	3	0	47	37	747
2008	Secondary or high school graduation certificate or equivalent or less	32	33	15	7	9	4	0	68	17	168
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	31	16	12	9	1	1	63	21	286
2008	University certificate or diploma below the bachelor's level	44	27	12	9	5	3	0	73	15	60
2008	Bachelor's degree	25	32	15	15	10	2	0	59	26	442
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	33	16	19	11	2	0	53	30	501

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	20	22	12	8	5	0	55	22	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	35	20	15	7	6	0	56	23	168
2017	University certificate or diploma below the bachelor's level	16	22	12	25	17	8	0	41	45	24
2017	Bachelor's degree	16	30	17	21	11	5	0	48	34	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	34	18	16	14	4	0	49	32	618
2014	Secondary or high school graduation certificate or equivalent or less	17	31	22	14	10	5	0	51	26	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	28	19	20	13	4	0	46	34	228
2014	University certificate or diploma below the bachelor's level	10	37	18	17	13	6	0	50	31	40
2014	Bachelor's degree	13	27	19	22	13	6	0	43	37	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	25	21	22	17	5	0	37	41	669
2011	Secondary or high school graduation certificate or equivalent or less	12	31	21	17	15	4	0	44	34	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	31	18	22	14	5	0	44	37	345
2011	University certificate or diploma below the bachelor's level	13	27	24	19	16	0	0	41	35	67
2011	Bachelor's degree	9	32	15	22	15	6	0	44	40	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	24	17	26	19	6	0	33	48	749
2008	Secondary or high school graduation certificate or equivalent or less	14	36	17	15	12	7	0	54	28	168
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	33	18	16	10	7	0	53	27	286
2008	University certificate or diploma below the bachelor's level	22	30	15	14	12	6	2	56	28	61
2008	Bachelor's degree	11	32	15	23	11	7	0	47	37	440
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	27	16	28	13	5	0	39	43	498

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	21	24	5	10	6	59	16	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	31	17	18	11	6	52	31	169
2017	University certificate or diploma below the bachelor's level	29	12	22	8	25	4	42	34	24
2017	Bachelor's degree	23	29	15	15	15	4	54	31	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	29	14	18	16	5	50	36	619
2014	Secondary or high school graduation certificate or equivalent or less	19	31	21	11	12	6	53	25	141
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	26	20	19	15	5	42	36	227
2014	University certificate or diploma below the bachelor's level	20	25	21	17	12	5	48	31	40
2014	Bachelor's degree	17	26	16	19	16	7	46	38	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	26	17	20	19	6	40	41	669
2011	Secondary or high school graduation certificate or equivalent or less	15	33	19	14	14	5	50	29	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	32	16	17	16	8	46	37	345
2011	University certificate or diploma below the bachelor's level	13	34	15	18	13	7	51	33	67
2011	Bachelor's degree	11	30	17	17	17	9	45	37	612
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	25	17	21	16	10	39	42	749
2008	Secondary or high school graduation certificate or equivalent or less	19	28	19	14	10	10	52	26	168
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	26	20	12	12	11	51	26	286
2008	University certificate or diploma below the bachelor's level	21	34	19	6	11	9	60	19	61
2008	Bachelor's degree	14	27	18	18	15	8	45	36	441
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	28	14	19	15	10	46	38	501

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	20	14	20	10	5	53	32	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	32	16	22	12	4	48	35	168
2017	University certificate or diploma below the bachelor's level	20	29	9	20	22	0	49	42	24
2017	Bachelor's degree	14	32	17	21	14	1	47	36	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	30	18	22	17	3	42	40	618
2014	Secondary or high school graduation certificate or equivalent or less	17	29	28	12	12	2	47	25	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	32	14	24	14	3	46	40	227
2014	University certificate or diploma below the bachelor's level	13	30	22	25	9	0	43	35	40
2014	Bachelor's degree	13	28	16	26	13	3	42	41	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	29	17	25	19	3	38	45	670
2011	Secondary or high school graduation certificate or equivalent or less	15	34	16	18	14	3	50	33	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	33	18	20	16	2	45	37	342
2011	University certificate or diploma below the bachelor's level	11	33	18	19	20	0	44	38	67
2011	Bachelor's degree	8	32	16	25	15	4	42	42	612
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	27	16	27	20	2	36	48	746
2008	Secondary or high school graduation certificate or equivalent or less	26	29	13	16	14	2	56	30	168
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	33	17	19	11	4	51	31	285
2008	University certificate or diploma below the bachelor's level	14	42	17	18	7	2	57	25	61
2008	Bachelor's degree	13	30	14	26	15	3	44	42	440
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	29	15	27	16	2	40	44	500

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	28	13	7	4	4	75	11	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	39	22	6	4	2	67	10	168
2017	University certificate or diploma below the bachelor's level	24	25	25	17	9	0	49	26	24
2017	Bachelor's degree	24	40	17	12	5	1	65	18	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	40	16	15	7	1	61	23	619
2014	Secondary or high school graduation certificate or equivalent or less	25	43	17	11	3	1	69	13	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	41	20	8	3	1	68	12	228
2014	University certificate or diploma below the bachelor's level	18	35	30	12	2	2	54	15	40
2014	Bachelor's degree	21	45	19	11	3	1	67	14	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	42	18	13	8	1	61	21	669
2011	Secondary or high school graduation certificate or equivalent or less	29	43	13	9	4	2	73	13	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	42	18	7	4	2	70	12	344
2011	University certificate or diploma below the bachelor's level	22	40	22	9	3	3	64	13	67
2011	Bachelor's degree	21	45	15	11	7	2	67	18	610
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	43	11	15	8	1	65	24	750

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	31	15	0	1	1	0	84	1	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	42	6	5	2	3	0	86	8	167
2017	University certificate or diploma below the bachelor's level	29	41	17	5	4	4	0	73	9	24
2017	Bachelor's degree	41	42	9	4	2	3	0	85	6	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	38	9	4	2	3	0	84	7	618
2014	Secondary or high school graduation certificate or equivalent or less	36	40	17	4	1	2	0	78	4	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	40	10	4	2	4	0	84	6	228
2014	University certificate or diploma below the bachelor's level	25	49	19	4	0	0	2	76	5	40
2014	Bachelor's degree	43	40	10	3	1	3	0	86	4	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	41	9	4	2	3	0	84	7	667
2011	Secondary or high school graduation certificate or equivalent or less	38	35	15	6	3	2	0	75	9	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	38	15	4	3	3	0	77	7	346
2011	University certificate or diploma below the bachelor's level	42	31	16	4	1	5	0	77	6	67
2011	Bachelor's degree	38	38	12	5	2	4	0	79	8	610
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	40	11	5	2	4	0	82	7	748

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	28	12	5	3	3	1	78	9	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	37	11	6	4	3	1	78	10	168
2017	University certificate or diploma below the bachelor's level	46	38	12	4	0	0	0	84	4	24
2017	Bachelor's degree	33	40	11	9	3	3	1	76	13	386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	35	12	9	5	2	1	73	14	619
2014	Secondary or high school graduation certificate or equivalent or less	35	36	15	11	1	2	0	72	12	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	35	13	10	6	3	0	70	16	228
2014	University certificate or diploma below the bachelor's level	33	32	5	14	9	5	2	70	25	40
2014	Bachelor's degree	30	36	12	12	4	6	0	71	17	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	39	13	10	5	3	1	70	16	669
2011	Secondary or high school graduation certificate or equivalent or less	35	36	16	5	5	3	1	73	10	225
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	31	12	9	7	5	0	71	17	345
2011	University certificate or diploma below the bachelor's level	30	29	19	9	7	6	0	63	16	67
2011	Bachelor's degree	30	35	12	10	6	6	1	70	17	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	36	11	11	7	5	1	69	19	751
2008	Secondary or high school graduation certificate or equivalent or less	42	27	12	8	7	3	1	72	16	168
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	32	13	9	6	5	1	70	16	285
2008	University certificate or diploma below the bachelor's level	41	23	15	4	5	12	0	73	11	61
2008	Bachelor's degree	26	34	15	12	8	4	1	63	22	442
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	36	13	12	6	5	0	67	20	500

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	28	12	13	4	6	2	68	19	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	27	21	11	6	5	1	61	17	168
2017	University certificate or diploma below the bachelor's level	37	28	13	4	18	0	0	65	22	24
2017	Bachelor's degree	20	38	18	11	7	6	1	62	19	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	39	16	14	6	2	1	63	20	619
2014	Secondary or high school graduation certificate or equivalent or less	16	31	24	10	8	8	3	53	20	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	27	25	18	6	6	1	47	26	228
2014	University certificate or diploma below the bachelor's level	21	25	18	12	19	5	0	48	33	40
2014	Bachelor's degree	19	28	23	15	9	6	1	50	26	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	32	21	15	9	5	1	52	25	667
2011	Secondary or high school graduation certificate or equivalent or less	18	37	22	10	4	8	1	60	16	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	31	22	11	12	4	1	54	24	344
2011	University certificate or diploma below the bachelor's level	20	28	21	15	5	11	0	53	23	67
2011	Bachelor's degree	18	36	19	13	8	5	1	58	22	609
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	34	19	13	7	4	1	58	21	748

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	19	17	11	18	6	2	50	32	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	22	16	13	19	6	1	49	34	168
2017	University certificate or diploma below the bachelor's level	21	8	16	21	26	4	4	32	51	24
2017	Bachelor's degree	14	23	16	17	20	8	2	41	41	387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	20	18	15	19	10	4	39	40	618
2014	Secondary or high school graduation certificate or equivalent or less	19	19	20	17	15	7	2	43	35	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	15	18	24	20	6	1	33	47	228
2014	University certificate or diploma below the bachelor's level	12	23	10	13	37	2	3	37	52	40
2014	Bachelor's degree	13	17	17	19	19	12	2	35	45	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	17	21	20	21	10	2	30	46	669
2011	Secondary or high school graduation certificate or equivalent or less	17	21	19	13	20	8	2	42	36	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	16	19	16	24	11	3	32	46	344
2011	University certificate or diploma below the bachelor's level	13	17	21	18	18	3	10	35	41	67
2011	Bachelor's degree	11	20	16	19	18	14	3	37	43	610
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	16	17	18	18	16	5	32	46	750

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	16	8	5	0	2	3	87	5	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	17	10	3	2	0	3	85	5	168
2017	University certificate or diploma below the bachelor's level	61	12	13	5	4	0	5	77	9	24
2017	Bachelor's degree	64	17	6	6	1	1	4	86	7	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	19	9	6	4	1	3	81	10	620
2014	Secondary or high school graduation certificate or equivalent or less	66	19	8	1	1	1	4	90	2	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	19	7	4	5	0	6	84	9	228
2014	University certificate or diploma below the bachelor's level	47	20	10	5	12	0	5	70	19	39
2014	Bachelor's degree	64	17	7	5	2	1	5	85	7	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	22	11	6	4	1	2	78	11	669

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	14	5	3	1	2	2	91	4	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	16	5	2	1	2	2	92	2	169
2017	University certificate or diploma below the bachelor's level	64	13	18	0	0	0	5	81	0	24
2017	Bachelor's degree	72	15	3	3	1	4	2	93	4	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	19	6	2	1	2	2	90	4	620
2014	Secondary or high school graduation certificate or equivalent or less	74	18	3	2	0	1	1	96	2	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	19	7	1	1	2	3	90	2	228
2014	University certificate or diploma below the bachelor's level	51	25	7	5	5	2	6	82	10	40
2014	Bachelor's degree	67	17	7	2	1	4	3	90	3	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	21	6	3	1	3	3	89	4	669
2011	Secondary or high school graduation certificate or equivalent or less	69	17	7	0	1	2	3	91	2	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	14	7	1	2	4	1	90	3	346
2011	University certificate or diploma below the bachelor's level	69	16	9	1	0	1	3	89	2	67
2011	Bachelor's degree	70	15	5	3	2	3	2	90	4	613
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	17	8	3	1	2	4	87	4	750
2008	Secondary or high school graduation certificate or equivalent or less	74	18	4	2	0	1	2	94	2	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	18	7	3	1	3	1	89	4	286
2008	University certificate or diploma below the bachelor's level	71	14	4	3	2	2	5	91	5	61
2008	Bachelor's degree	66	16	7	3	1	3	3	88	5	441
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	18	6	3	1	1	2	90	4	500

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	22	11	8	8	4	0	72	17	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	26	17	12	13	3	0	57	25	169
2017	University certificate or diploma below the bachelor's level	37	21	13	20	8	0	0	58	28	24
2017	Bachelor's degree	18	33	14	22	12	1	0	51	34	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	33	16	19	14	2	0	51	33	620
2014	Secondary or high school graduation certificate or equivalent or less	27	37	19	10	5	1	1	65	15	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	29	19	14	8	3	0	58	23	228
2014	University certificate or diploma below the bachelor's level	15	30	17	24	9	2	3	47	35	40
2014	Bachelor's degree	21	33	16	16	11	2	1	56	28	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	32	19	18	13	1	0	49	32	669
2011	Secondary or high school graduation certificate or equivalent or less	33	27	16	12	10	2	0	61	23	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	33	17	12	9	2	0	61	22	346
2011	University certificate or diploma below the bachelor's level	36	28	10	14	9	3	0	66	24	67
2011	Bachelor's degree	25	33	16	13	11	2	0	59	25	613
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	36	15	18	11	2	0	55	29	748
2008	Secondary or high school graduation certificate or equivalent or less	37	30	14	6	9	4	0	70	15	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	32	12	13	8	2	0	67	21	286
2008	University certificate or diploma below the bachelor's level	34	36	12	10	6	1	0	72	16	61
2008	Bachelor's degree	22	36	12	15	11	3	0	60	28	441
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	37	16	13	10	1	1	61	23	497

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	19	13	9	20	0	3	57	29	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	20	19	20	20	2	2	39	41	166
2017	University certificate or diploma below the bachelor's level	16	20	9	12	38	0	4	38	53	24
2017	Bachelor's degree	15	20	14	20	27	2	1	36	49	387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	24	12	24	25	2	2	37	51	619
2014	Secondary or high school graduation certificate or equivalent or less	14	22	20	13	24	1	6	39	39	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	16	14	22	29	2	1	32	53	228
2014	University certificate or diploma below the bachelor's level	15	22	10	25	22	0	5	39	50	40
2014	Bachelor's degree	15	20	13	25	22	3	2	37	49	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	21	14	24	24	3	2	34	50	669
2011	Secondary or high school graduation certificate or equivalent or less	18	28	11	20	20	1	2	47	41	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	22	18	21	24	1	0	36	45	346
2011	University certificate or diploma below the bachelor's level	15	41	12	17	14	0	1	57	31	66
2011	Bachelor's degree	14	27	15	22	20	2	1	42	43	613
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	25	15	21	21	4	2	40	44	750
2008	Secondary or high school graduation certificate or equivalent or less	17	38	13	14	13	3	3	58	28	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	32	16	15	18	3	2	49	34	286
2008	University certificate or diploma below the bachelor's level	18	28	11	18	14	7	3	51	36	61
2008	Bachelor's degree	15	32	14	18	18	1	2	49	37	439
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	33	11	14	17	3	1	55	33	498

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	28	20	4	7	2	1	68	12	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	38	18	9	8	5	1	63	17	169
2017	University certificate or diploma below the bachelor's level	33	12	33	9	4	8	0	50	14	24
2017	Bachelor's degree	17	38	19	16	7	4	0	57	23	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	38	21	16	7	3	0	55	24	617

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	24	13	4	3	1	1	79	8	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	26	17	5	4	4	0	74	9	169
2017	University certificate or diploma below the bachelor's level	45	34	13	8	0	0	0	79	8	24
2017	Bachelor's degree	38	38	13	5	2	4	0	79	7	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	38	14	5	3	3	0	77	9	615
2014	Secondary or high school graduation certificate or equivalent or less	45	28	18	3	2	4	1	76	5	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	32	12	3	5	3	0	80	8	228
2014	University certificate or diploma below the bachelor's level	32	30	20	10	5	2	0	64	15	40
2014	Bachelor's degree	46	32	10	4	2	7	1	83	6	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	34	16	5	3	6	0	75	8	667

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	32	14	2	2	2	0	81	4	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	37	12	3	4	2	0	81	7	169
2017	University certificate or diploma below the bachelor's level	46	34	8	8	4	0	0	80	12	24
2017	Bachelor's degree	35	45	11	7	2	1	0	80	9	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	42	11	7	3	1	0	78	11	618
2014	Secondary or high school graduation certificate or equivalent or less	47	30	16	1	2	3	1	80	3	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	33	13	3	3	3	0	81	6	228
2014	University certificate or diploma below the bachelor's level	25	40	23	5	8	0	0	65	12	40
2014	Bachelor's degree	43	35	10	6	3	3	0	80	9	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	40	13	8	4	3	0	75	12	668
2011	Secondary or high school graduation certificate or equivalent or less	36	37	14	6	5	2	0	75	11	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	40	14	5	5	4	0	75	11	345
2011	University certificate or diploma below the bachelor's level	35	37	14	4	6	4	0	75	11	67
2011	Bachelor's degree	34	40	13	6	3	3	0	76	10	612
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	40	15	8	5	3	0	71	13	750

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	29	8	3	3	0	0	86	6	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	36	13	2	4	1	0	81	6	169
2017	University certificate or diploma below the bachelor's level	42	30	16	4	8	0	0	72	12	24
2017	Bachelor's degree	42	38	11	5	4	0	0	80	9	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	39	11	6	4	0	0	79	11	619
2014	Secondary or high school graduation certificate or equivalent or less	49	34	13	1	1	1	1	85	2	141
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	35	15	5	2	0	0	78	7	228
2014	University certificate or diploma below the bachelor's level	33	33	19	9	5	0	0	66	15	40
2014	Bachelor's degree	48	33	10	7	2	0	0	81	9	422
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	38	12	8	5	0	0	75	13	667
2011	Secondary or high school graduation certificate or equivalent or less	47	34	7	6	6	0	0	81	11	225
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	35	10	8	4	0	0	78	12	345
2011	University certificate or diploma below the bachelor's level	41	32	18	4	4	0	0	73	9	67
2011	Bachelor's degree	39	37	13	5	4	0	0	77	10	613
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	41	12	9	4	1	0	75	13	750
2008	Secondary or high school graduation certificate or equivalent or less	44	37	9	6	3	1	0	82	9	167
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	34	12	9	3	1	0	76	12	286
2008	University certificate or diploma below the bachelor's level	50	36	7	5	2	0	0	86	7	61
2008	Bachelor's degree	33	39	14	7	5	1	0	73	12	439
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	40	12	9	4	0	0	75	13	501

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	21	15	6	7	1	72	13	103
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	15	8	4	2	72	13	169
2017	University certificate or diploma below the bachelor's level	37	25	17	13	8	0	62	21	24
2017	Bachelor's degree	32	32	17	12	6	0	65	18	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	33	19	12	7	0	61	19	620
2014	Secondary or high school graduation certificate or equivalent or less	32	34	20	7	6	1	66	14	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	35	17	10	8	1	65	18	228
2014	University certificate or diploma below the bachelor's level	28	30	27	7	8	0	58	15	40
2014	Bachelor's degree	26	37	19	12	6	0	63	18	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	34	21	16	10	1	53	26	668
2011	Secondary or high school graduation certificate or equivalent or less	29	37	14	12	7	0	66	19	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	35	19	10	8	1	63	18	345
2011	University certificate or diploma below the bachelor's level	30	34	20	7	7	1	65	15	67
2011	Bachelor's degree	28	35	18	10	8	1	63	18	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	36	19	14	9	1	57	24	748

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	21	14	7	4	2	74	11	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	35	16	8	6	1	70	14	169
2017	University certificate or diploma below the bachelor's level	37	21	21	13	8	0	58	21	24
2017	Bachelor's degree	32	34	17	11	6	0	66	17	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	35	17	13	7	0	63	20	620
2014	Secondary or high school graduation certificate or equivalent or less	36	31	19	9	5	1	67	14	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	34	19	11	7	0	62	18	227
2014	University certificate or diploma below the bachelor's level	25	26	25	21	3	0	51	24	40
2014	Bachelor's degree	26	37	17	14	5	0	63	19	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	37	19	17	9	1	55	26	669
2011	Secondary or high school graduation certificate or equivalent or less	31	36	15	10	7	0	67	17	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	38	15	11	7	0	67	18	345
2011	University certificate or diploma below the bachelor's level	35	25	19	13	6	0	61	20	66
2011	Bachelor's degree	25	39	15	12	8	1	65	20	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	38	17	16	9	0	58	25	746
2008	Secondary or high school graduation certificate or equivalent or less	43	35	9	9	3	1	79	12	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	14	8	5	0	72	13	286
2008	University certificate or diploma below the bachelor's level	41	33	12	11	3	0	73	14	60
2008	Bachelor's degree	30	38	12	14	6	0	68	20	441
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	42	14	12	8	0	66	20	501

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	16	15	13	5	5	1	65	19	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	25	24	8	7	4	0	59	15	169
2017	University certificate or diploma below the bachelor's level	33	8	30	25	4	0	0	41	29	24
2017	Bachelor's degree	29	25	18	17	8	4	0	56	25	387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	28	19	14	10	3	1	55	25	620
2014	Secondary or high school graduation certificate or equivalent or less	34	26	15	12	10	2	1	62	22	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	20	18	14	12	5	0	53	28	228
2014	University certificate or diploma below the bachelor's level	25	33	27	7	8	0	0	58	15	40
2014	Bachelor's degree	25	26	20	16	9	3	0	53	27	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	28	19	15	11	5	1	53	28	669
2011	Secondary or high school graduation certificate or equivalent or less	30	24	21	8	12	4	0	57	21	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	22	17	14	12	4	0	55	27	345
2011	University certificate or diploma below the bachelor's level	28	27	20	14	7	4	0	57	22	67
2011	Bachelor's degree	28	27	18	13	10	4	0	57	24	612
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	28	17	14	12	5	1	54	27	747
2008	Secondary or high school graduation certificate or equivalent or less	40	20	20	8	8	2	1	62	17	169
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	28	18	12	7	4	0	62	20	286
2008	University certificate or diploma below the bachelor's level	31	19	17	19	9	5	0	53	30	61
2008	Bachelor's degree	27	28	15	16	8	5	0	59	25	440
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	30	17	12	8	3	0	61	21	500

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	37	33	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	34	37	169
2017	University certificate or diploma below the bachelor's level	36	18	45	24
2017	Bachelor's degree	33	32	35	387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	30	33	619
2014	Secondary or high school graduation certificate or equivalent or less	30	35	35	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	30	38	228
2014	University certificate or diploma below the bachelor's level	27	19	54	40
2014	Bachelor's degree	29	37	34	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	29	37	670
2011	Secondary or high school graduation certificate or equivalent or less	30	33	37	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	32	36	345
2011	University certificate or diploma below the bachelor's level	27	32	41	67
2011	Bachelor's degree	31	33	36	613
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	31	37	748

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	3	23	0	48	6	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	19	49	7	4	4	50
2017	Bachelor's degree	10	23	43	4	13	7	131
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	23	41	7	13	7	238
2014	Secondary or high school graduation certificate or equivalent or less	14	37	34	5	9999	10	43
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	26	48	4	9999	7	78
2014	University certificate or diploma below the bachelor's level	17	26	38	0	9999	18	11
2014	Bachelor's degree	5	28	48	10	9999	10	131
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	27	42	13	9999	8	234
2011	Secondary or high school graduation certificate or equivalent or less	24	17	39	6	9999	14	71
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	28	47	3	9999	13	112
2011	University certificate or diploma below the bachelor's level	16	30	43	0	9999	11	18
2011	Bachelor's degree	5	28	42	12	9999	13	195
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	27	37	18	9999	10	244

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	80	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	81	169
2017	University certificate or diploma below the bachelor's level	24	76	24
2017	Bachelor's degree	17	83	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	618
2014	Secondary or high school graduation certificate or equivalent or less	22	78	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	75	227
2014	University certificate or diploma below the bachelor's level	26	74	40
2014	Bachelor's degree	18	82	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	80	670

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	33
2017	Bachelor's degree	55	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	106
2014	Secondary or high school graduation certificate or equivalent or less	49	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	58
2014	University certificate or diploma below the bachelor's level	63	11
2014	Bachelor's degree	58	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	136

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	79	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	33
2017	Bachelor's degree	61	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	106
2014	Secondary or high school graduation certificate or equivalent or less	82	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	58
2014	University certificate or diploma below the bachelor's level	81	11
2014	Bachelor's degree	62	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	136

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	9	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	106
2014	University certificate or diploma below the bachelor's level	0	11
2014	Bachelor's degree	8	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	136

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33
2017	Bachelor's degree	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	106
2014	Secondary or high school graduation certificate or equivalent or less	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58
2014	University certificate or diploma below the bachelor's level	11
2014	Bachelor's degree	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	136

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	136

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	106
2014	University certificate or diploma below the bachelor's level	0	11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	24
2014	Secondary or high school graduation certificate or equivalent or less	0	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	58
2014	University certificate or diploma below the bachelor's level	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	136

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33
2017	Bachelor's degree	28	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	106
2014	Secondary or high school graduation certificate or equivalent or less	44	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	58
2014	Bachelor's degree	36	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	136

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	33
2017	Bachelor's degree	52	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	106
2014	Secondary or high school graduation certificate or equivalent or less	69	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	58
2014	Bachelor's degree	45	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	136

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33
2017	Bachelor's degree	59	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	106
2014	Secondary or high school graduation certificate or equivalent or less	63	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	58
2014	Bachelor's degree	53	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	136

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	33
2017	Bachelor's degree	56	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	106
2014	Secondary or high school graduation certificate or equivalent or less	28	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	58
2014	University certificate or diploma below the bachelor's level	56	11
2014	Bachelor's degree	38	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	136

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33
2017	Bachelor's degree	42	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	106
2014	Secondary or high school graduation certificate or equivalent or less	25	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	58
2014	University certificate or diploma below the bachelor's level	47	11
2014	Bachelor's degree	34	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	136

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	33
2017	Bachelor's degree	52	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	106
2014	Secondary or high school graduation certificate or equivalent or less	60	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	58
2014	University certificate or diploma below the bachelor's level	57	11
2014	Bachelor's degree	61	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	136

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	33
2017	Bachelor's degree	31	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	106
2014	Secondary or high school graduation certificate or equivalent or less	25	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	58
2014	Bachelor's degree	35	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	136

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24
2017	Bachelor's degree	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	106
2014	University certificate or diploma below the bachelor's level	11
2014	Bachelor's degree	79

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	106
2014	University certificate or diploma below the bachelor's level	0	11
2014	Bachelor's degree	8	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	136

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	136

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	33
2017	Bachelor's degree	54	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	106
2014	Secondary or high school graduation certificate or equivalent or less	54	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	58
2014	University certificate or diploma below the bachelor's level	73	11
2014	Bachelor's degree	39	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	136

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	33
2017	Bachelor's degree	18	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	106
2014	Secondary or high school graduation certificate or equivalent or less	34	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	58
2014	University certificate or diploma below the bachelor's level	0	11
2014	Bachelor's degree	16	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	136

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	33
2017	Bachelor's degree	16	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	106
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	58
2014	Bachelor's degree	16	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	136

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	33
2017	Bachelor's degree	56	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	105
2014	Secondary or high school graduation certificate or equivalent or less	40	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	58
2014	Bachelor's degree	52	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	136

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	33
2017	Bachelor's degree	29	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	105
2014	Secondary or high school graduation certificate or equivalent or less	18	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	58
2014	Bachelor's degree	22	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	136

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	105
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	58
2014	Bachelor's degree	7	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	136

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	33
2017	Bachelor's degree	17	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	105
2014	Secondary or high school graduation certificate or equivalent or less	16	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	58
2014	Bachelor's degree	14	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	136

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	8	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	105
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	58
2014	Bachelor's degree	12	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	136

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	105
2014	University certificate or diploma below the bachelor's level	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	136

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	33
2017	Bachelor's degree	11	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	105
2014	Secondary or high school graduation certificate or equivalent or less	25	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	58
2014	Bachelor's degree	20	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	136

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	15	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	105
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	58
2014	Bachelor's degree	10	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	136

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	33
2017	Bachelor's degree	27	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	105
2014	Secondary or high school graduation certificate or equivalent or less	41	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	58
2014	Bachelor's degree	31	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	136

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	32
2017	Bachelor's degree	10	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	100
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	57
2014	Bachelor's degree	6	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	127

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	32
2017	Bachelor's degree	20	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	100
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	57
2014	Bachelor's degree	15	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	127

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	9	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	100
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	57
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	127

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	11	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	100
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	127

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	9	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	100
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	57
2014	Bachelor's degree	9	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	127

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	32
2017	Bachelor's degree	11	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	100
2014	Secondary or high school graduation certificate or equivalent or less	17	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	57
2014	Bachelor's degree	9	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	127

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	24
2017	Bachelor's degree	12	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	100
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	57
2014	Bachelor's degree	15	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	127

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	8	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	100
2014	University certificate or diploma below the bachelor's level	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	127

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	24
2017	Bachelor's degree	14	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	100
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	57
2014	Bachelor's degree	12	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	127

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	32
2017	Bachelor's degree	33	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	100
2014	Secondary or high school graduation certificate or equivalent or less	21	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	57
2014	Bachelor's degree	42	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	127

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	10	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	100
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	57
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	127

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	32
2017	Bachelor's degree	45	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	100
2014	Secondary or high school graduation certificate or equivalent or less	52	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	57
2014	University certificate or diploma below the bachelor's level	64	11
2014	Bachelor's degree	54	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	127

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32
2017	Bachelor's degree	68
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	127

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	32
2017	Bachelor's degree	56	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	100
2014	Secondary or high school graduation certificate or equivalent or less	73	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	57
2014	University certificate or diploma below the bachelor's level	44	11
2014	Bachelor's degree	59	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	127

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	24

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	17	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	100
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	57
2014	Bachelor's degree	10	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	127

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	92	8	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	94	6	33
2017	Bachelor's degree	96	4	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	90	10	106

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	17	15	6	11	20	8	57	23	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	19	19	8	8	23	3	52	22	169
2017	University certificate or diploma below the bachelor's level	30	9	21	11	4	25	0	51	20	24
2017	Bachelor's degree	13	15	19	12	8	25	9	41	30	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	17	16	9	10	27	9	45	30	620
2014	Secondary or high school graduation certificate or equivalent or less	17	14	29	7	7	25	1	41	19	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	13	26	10	6	27	6	38	24	228
2014	University certificate or diploma below the bachelor's level	8	20	21	12	12	18	10	38	33	40
2014	Bachelor's degree	12	12	20	11	7	27	10	40	29	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	15	19	11	11	28	7	36	34	669

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	20	16	6	8	7	2	68	15	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	28	19	7	5	7	1	67	12	168
2017	University certificate or diploma below the bachelor's level	41	17	24	4	4	9	0	64	9	24
2017	Bachelor's degree	26	34	17	9	6	7	1	65	17	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	32	18	7	8	9	1	63	17	618
2014	Secondary or high school graduation certificate or equivalent or less	28	26	21	10	6	8	1	60	17	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	29	28	9	4	11	0	54	14	228
2014	University certificate or diploma below the bachelor's level	17	30	13	10	12	13	5	58	27	40
2014	Bachelor's degree	21	22	19	13	5	17	2	54	22	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	25	22	10	9	16	2	50	23	669
2011	Secondary or high school graduation certificate or equivalent or less	33	31	17	8	6	6	0	68	14	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	32	17	8	5	8	0	67	14	345
2011	University certificate or diploma below the bachelor's level	25	31	25	3	5	10	1	63	9	67
2011	Bachelor's degree	24	35	19	8	4	10	0	65	13	612
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	33	17	9	5	13	1	64	16	748

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	42	10	3	5	3	1	81	9	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	45	13	9	1	3	2	76	11	169
2017	University certificate or diploma below the bachelor's level	41	51	4	0	0	0	4	96	0	24
2017	Bachelor's degree	29	50	7	5	2	2	4	85	8	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	50	8	7	3	1	6	82	10	618
2014	Secondary or high school graduation certificate or equivalent or less	21	53	11	8	2	2	3	78	11	141
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	54	9	9	1	1	0	80	11	226
2014	University certificate or diploma below the bachelor's level	23	53	14	5	0	3	3	80	5	39
2014	Bachelor's degree	23	55	7	6	3	2	3	83	9	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	52	10	7	2	1	6	79	10	669
2011	Secondary or high school graduation certificate or equivalent or less	34	53	6	2	1	3	1	90	3	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	53	8	8	3	1	1	81	11	345
2011	University certificate or diploma below the bachelor's level	28	42	15	12	1	1	0	71	14	67
2011	Bachelor's degree	19	50	10	12	3	2	6	74	16	612
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	52	9	10	4	1	6	76	14	747
2008	Secondary or high school graduation certificate or equivalent or less	36	41	9	6	3	3	2	81	9	168
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	47	14	7	3	2	2	75	10	286
2008	University certificate or diploma below the bachelor's level	28	50	8	4	5	3	2	82	9	61
2008	Bachelor's degree	21	42	11	11	6	2	5	68	19	442
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	49	11	10	4	2	5	73	15	501

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	10	23	12	3	31	2	42	24	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	25	23	7	7	19	8	48	19	168
2017	University certificate or diploma below the bachelor's level	17	8	16	17	4	29	9	41	34	24
2017	Bachelor's degree	9	22	24	7	5	25	9	46	17	386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	18	21	7	4	32	10	44	20	616
2014	Secondary or high school graduation certificate or equivalent or less	9	15	36	9	1	20	9	34	15	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	20	27	12	8	19	8	36	27	227
2014	University certificate or diploma below the bachelor's level	5	23	26	6	12	20	8	40	25	39
2014	Bachelor's degree	5	23	22	7	7	28	8	44	22	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	15	27	8	5	30	10	34	22	668
2011	Secondary or high school graduation certificate or equivalent or less	11	21	29	8	3	23	3	45	15	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	20	26	10	6	23	5	41	23	345
2011	University certificate or diploma below the bachelor's level	9	18	25	17	3	23	6	38	27	67
2011	Bachelor's degree	6	17	25	8	4	33	8	38	21	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	15	23	9	5	34	10	34	26	745

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	21	11	3	3	13	1	79	8	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	13	2	1	6	2	82	3	169
2017	University certificate or diploma below the bachelor's level	50	25	13	4	4	4	0	78	8	24
2017	Bachelor's degree	40	29	12	2	2	10	5	82	4	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	27	9	4	2	12	7	82	7	619
2014	Secondary or high school graduation certificate or equivalent or less	35	26	19	4	2	11	2	71	7	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	29	17	5	2	11	1	72	8	227
2014	University certificate or diploma below the bachelor's level	30	28	20	5	5	7	5	66	11	40
2014	Bachelor's degree	31	34	13	4	2	14	3	77	7	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	32	14	3	2	13	6	76	7	668
2011	Secondary or high school graduation certificate or equivalent or less	43	28	10	5	3	10	1	79	9	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	25	13	4	4	14	1	76	9	345
2011	University certificate or diploma below the bachelor's level	37	27	12	12	3	9	0	70	16	67
2011	Bachelor's degree	34	30	10	3	3	14	5	80	8	612
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	30	11	5	2	16	6	78	9	748
2008	Secondary or high school graduation certificate or equivalent or less	49	25	11	2	2	11	1	83	4	168
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	29	15	4	3	10	1	75	8	286
2008	University certificate or diploma below the bachelor's level	32	31	21	5	0	9	2	71	5	60
2008	Bachelor's degree	27	37	12	5	1	13	5	78	7	442
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	31	14	4	2	12	5	76	7	499

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	23	17	4	3	15	1	71	9	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	32	18	5	3	11	2	70	9	168
2017	University certificate or diploma below the bachelor's level	25	32	16	12	4	12	0	64	18	24
2017	Bachelor's degree	25	34	15	6	3	13	5	72	10	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	27	14	6	3	15	6	71	11	618
2014	Secondary or high school graduation certificate or equivalent or less	30	28	19	5	1	13	3	69	8	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	34	19	4	4	14	1	68	10	228
2014	University certificate or diploma below the bachelor's level	27	24	20	9	2	12	5	62	14	40
2014	Bachelor's degree	20	34	17	5	3	19	3	69	10	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	30	19	6	4	18	6	63	13	667
2011	Secondary or high school graduation certificate or equivalent or less	36	28	15	7	3	11	0	72	11	226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	30	14	4	4	19	1	72	11	343
2011	University certificate or diploma below the bachelor's level	33	21	19	12	3	11	1	61	17	65
2011	Bachelor's degree	22	29	14	4	3	22	6	71	9	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	28	14	6	4	22	6	66	14	745
2008	Secondary or high school graduation certificate or equivalent or less	45	28	11	3	3	8	3	81	7	168
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	27	16	7	4	9	3	71	12	286
2008	University certificate or diploma below the bachelor's level	42	24	11	7	3	12	2	76	12	60
2008	Bachelor's degree	29	30	15	8	2	11	5	70	12	442
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	29	13	10	3	10	5	70	15	499

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	93	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	92	169
2017	Bachelor's degree	6	94	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	92	617
2014	Secondary or high school graduation certificate or equivalent or less	8	92	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	93	228
2014	University certificate or diploma below the bachelor's level	20	80	40
2014	Bachelor's degree	7	93	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	91	669

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	14
2017	Bachelor's degree	24	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	45
2014	Secondary or high school graduation certificate or equivalent or less	66	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	16
2014	Bachelor's degree	31	28
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	63

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	14
2017	Bachelor's degree	97	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	88	45
2014	Secondary or high school graduation certificate or equivalent or less	84	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	94	16
2014	Bachelor's degree	86	28
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	85	63

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14
2017	Bachelor's degree	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45
2014	Secondary or high school graduation certificate or equivalent or less	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16
2014	Bachelor's degree	28
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	46
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	63

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	46
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	63

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	46
2014	Secondary or high school graduation certificate or equivalent or less	0	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	63

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	14
2017	Bachelor's degree	21	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	46
2014	Bachelor's degree	34	28
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	63

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	54	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	46
2014	Bachelor's degree	41	28
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	63

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14
2017	Bachelor's degree	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16
2014	Bachelor's degree	28

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14
2017	Bachelor's degree	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14
2017	Bachelor's degree	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	46
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	63

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Bachelor's degree	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46
2014	Secondary or high school graduation certificate or equivalent or less	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16
2014	Bachelor's degree	28
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	14
2017	Bachelor's degree	18	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	16
2014	Bachelor's degree	23	28
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	63

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	14
2017	Bachelor's degree	32	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	45
2014	Bachelor's degree	27	29
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	63

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	31	25
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	63

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	16
2014	Bachelor's degree	25	29
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	63

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	63

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	16

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	14
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	45
2014	Bachelor's degree	16	29
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	63

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	14
2017	Bachelor's degree	51	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	45
2014	Secondary or high school graduation certificate or equivalent or less	41	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	16
2014	Bachelor's degree	46	29
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	63

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	14
2017	Bachelor's degree	33	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	43
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	61

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	23

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	14
2014	Secondary or high school graduation certificate or equivalent or less	0	10
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	61

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	43
2014	Secondary or high school graduation certificate or equivalent or less	0	10
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	61

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	14
2017	Bachelor's degree	34	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	43
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	16
2014	Bachelor's degree	26	28
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	61

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	14
2017	Bachelor's degree	46	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	43
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	16
2014	Bachelor's degree	51	28
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	61

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14
2017	Bachelor's degree	23
2014	Secondary or high school graduation certificate or equivalent or less	10
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16
2014	Bachelor's degree	28

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	14
2017	Bachelor's degree	58	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	43
2014	Secondary or high school graduation certificate or equivalent or less	80	10
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	16
2014	Bachelor's degree	65	28
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	61

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	43

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	43
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	61

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	100	0	14
2017	Bachelor's degree	93	7	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	94	6	47

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	8	24	3	4	24	5	56	11	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	16	21	3	2	32	6	57	9	169
2017	University certificate or diploma below the bachelor's level	29	4	28	4	0	24	10	51	6	24
2017	Bachelor's degree	14	14	19	3	3	38	10	53	11	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	13	17	5	3	38	10	51	17	620
2014	Secondary or high school graduation certificate or equivalent or less	15	16	31	1	5	28	4	46	9	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	15	26	4	2	29	8	48	10	228
2014	University certificate or diploma below the bachelor's level	10	8	30	4	8	28	12	29	20	40
2014	Bachelor's degree	12	14	21	5	2	37	9	49	12	424
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	14	21	5	3	41	7	44	16	669

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	18	18	4	3	7	0	73	8	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	26	18	5	2	12	2	71	8	169
2017	University certificate or diploma below the bachelor's level	42	20	16	4	0	13	5	76	5	24
2017	Bachelor's degree	29	35	15	2	3	14	2	76	6	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	33	16	5	3	14	1	72	10	620
2014	Secondary or high school graduation certificate or equivalent or less	29	27	26	3	4	8	3	63	8	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	22	26	3	2	19	2	60	7	227
2014	University certificate or diploma below the bachelor's level	20	28	21	2	8	17	5	61	13	40
2014	Bachelor's degree	22	28	17	5	2	22	3	67	10	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	29	20	6	2	23	2	63	11	668
2011	Secondary or high school graduation certificate or equivalent or less	38	33	15	3	3	8	0	77	6	227
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	32	15	3	3	11	0	76	7	345
2011	University certificate or diploma below the bachelor's level	37	33	15	2	2	10	0	78	5	66
2011	Bachelor's degree	33	35	14	3	2	13	0	79	5	611
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	38	14	3	3	15	0	78	6	748

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	24	22	13	16	0	3	48	30	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	21	17	17	25	1	3	39	44	169
2017	University certificate or diploma below the bachelor's level	25	24	25	8	17	0	0	50	25	24
2017	Bachelor's degree	16	25	21	14	22	0	1	42	37	387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	25	20	15	18	1	2	46	33	619

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	34	16	12	6	1	3	65	19	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	28	26	14	5	1	1	54	20	168
2017	University certificate or diploma below the bachelor's level	20	29	13	12	26	0	0	49	38	24
2017	Bachelor's degree	15	29	27	17	10	0	1	45	28	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29	23	15	14	0	1	47	30	617

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	27	20	8	5	1	3	66	13	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	28	26	8	8	1	1	58	16	168
2017	University certificate or diploma below the bachelor's level	20	33	14	21	12	0	0	53	32	24
2017	Bachelor's degree	26	31	21	15	6	0	1	58	21	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	29	25	16	9	0	1	50	25	617

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	23	17	17	11	1	2	53	29	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	31	24	14	8	1	2	53	23	169
2017	University certificate or diploma below the bachelor's level	16	8	26	25	17	0	8	26	46	24
2017	Bachelor's degree	17	27	22	16	16	0	2	45	33	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	21	27	19	17	0	1	36	36	617

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	22	10	3	2	1	11	84	5	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	22	14	4	3	1	9	77	7	169
2017	University certificate or diploma below the bachelor's level	33	21	30	0	8	0	8	59	9	24
2017	Bachelor's degree	42	27	14	7	5	1	5	72	13	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	29	14	7	7	0	4	70	15	616

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	34	20	10	4	0	0	66	14	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	29	20	12	4	1	1	64	16	169
2017	University certificate or diploma below the bachelor's level	30	37	21	0	8	0	4	70	8	24
2017	Bachelor's degree	25	31	22	13	8	0	0	57	21	385
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	29	24	14	11	0	1	51	25	615

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	34	14	7	2	1	3	75	10	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	37	14	9	5	2	1	72	14	167
2017	University certificate or diploma below the bachelor's level	29	18	22	12	16	0	4	48	29	24
2017	Bachelor's degree	21	32	23	14	8	1	1	54	23	384
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29	27	18	8	0	1	46	27	617

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	40	18	9	3	2	0	70	12	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	31	22	13	4	1	2	60	18	168
2017	University certificate or diploma below the bachelor's level	21	26	25	16	12	0	0	47	28	24
2017	Bachelor's degree	19	29	25	16	10	0	1	48	26	385
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	32	27	16	9	0	1	47	25	617

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	31	21	9	3	0	0	68	12	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	34	15	14	5	1	1	65	19	168
2017	University certificate or diploma below the bachelor's level	29	30	13	8	20	0	0	59	28	24
2017	Bachelor's degree	25	29	20	16	9	0	1	54	26	385
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	27	21	15	13	0	1	51	28	616

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	32	16	8	3	1	2	72	11	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	35	15	9	7	1	2	68	16	169
2017	University certificate or diploma below the bachelor's level	26	23	21	25	0	4	0	52	26	24
2017	Bachelor's degree	29	33	22	10	4	1	2	63	14	385
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	28	22	11	5	0	1	61	16	616

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	24	8	3	1	1	2	89	4	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	25	17	5	1	1	4	75	7	168
2017	University certificate or diploma below the bachelor's level	37	34	4	17	4	0	4	74	22	24
2017	Bachelor's degree	46	29	13	7	3	0	2	77	10	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	27	16	4	5	0	1	74	9	619

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	13	5	2	4	1	6	88	6	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	17	3	4	3	2	4	90	7	169
2017	University certificate or diploma below the bachelor's level	62	13	13	4	8	0	0	75	12	24
2017	Bachelor's degree	73	14	5	4	2	1	2	89	6	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	12	6	4	4	0	3	85	9	620

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	28	5	3	1	0	2	91	4	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	35	10	4	2	1	3	84	6	169
2017	University certificate or diploma below the bachelor's level	37	41	17	4	0	0	0	79	4	24
2017	Bachelor's degree	52	29	9	7	2	0	1	82	9	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	27	9	3	2	0	2	86	5	616

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	15	5	4	4	1	1	86	9	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	28	11	6	4	0	3	78	11	169
2017	University certificate or diploma below the bachelor's level	43	25	9	8	12	0	4	70	21	24
2017	Bachelor's degree	55	20	14	5	4	0	1	77	9	387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	21	10	8	5	0	2	76	13	620

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	11	3	0	0	0	24	96	0	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	18	3	2	0	1	24	93	2	169
2017	University certificate or diploma below the bachelor's level	45	12	8	0	0	0	35	88	0	24
2017	Bachelor's degree	52	12	4	2	0	0	30	91	3	387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	17	6	3	1	0	20	86	6	618

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	75	16	2	1	0	1	6	97	1	103
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	19	5	2	1	1	9	92	3	168
2017	University certificate or diploma below the bachelor's level	79	9	0	0	4	0	8	96	4	24
2017	Bachelor's degree	66	21	5	2	1	0	6	92	3	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	17	6	2	1	0	6	90	3	617

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	74	8	6	4	2	0	7	87	6	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	17	6	3	4	1	5	87	7	168
2017	University certificate or diploma below the bachelor's level	64	16	8	0	0	0	12	91	0	24
2017	Bachelor's degree	62	16	7	5	7	1	3	81	12	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	17	6	3	5	0	4	85	8	618

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	22	14	6	2	0	2	78	8	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	29	17	5	2	1	2	75	7	167
2017	University certificate or diploma below the bachelor's level	37	33	9	8	4	0	8	77	14	24
2017	Bachelor's degree	53	25	10	5	3	1	3	82	8	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	29	12	2	2	0	2	84	4	617

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	37	27	9	5	0	59	14	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	38	39	9	5	1	46	15	169
2017	University certificate or diploma below the bachelor's level	21	12	41	18	8	0	33	26	24
2017	Bachelor's degree	10	32	37	16	5	0	42	21	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	31	41	15	6	0	37	21	619

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	12	42	31	7	1	39	19	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	16	48	23	6	0	29	23	168
2017	University certificate or diploma below the bachelor's level	13	33	29	13	8	4	22	48	24
2017	Bachelor's degree	8	18	40	24	9	0	33	26	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	22	40	22	7	0	30	30	619

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	30	14	7	3	4	76	10	103
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37	14	3	4	3	77	8	169
2017	University certificate or diploma below the bachelor's level	34	37	8	12	9	0	71	21	24
2017	Bachelor's degree	30	48	9	9	3	1	79	12	388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	45	10	9	3	1	78	13	619

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	33	14	7	8	4	70	16	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	42	14	13	6	1	68	19	168
2017	University certificate or diploma below the bachelor's level	21	29	22	8	21	0	49	28	24
2017	Bachelor's degree	16	42	13	22	7	1	58	29	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	42	13	17	10	1	60	27	620

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	81	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	77	169
2017	University certificate or diploma below the bachelor's level	20	80	24
2017	Bachelor's degree	19	81	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	81	620
2014	Secondary or high school graduation certificate or equivalent or less	19	81	141
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	78	227
2014	University certificate or diploma below the bachelor's level	23	77	40
2014	Bachelor's degree	15	85	423
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	80	670

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	29	20
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	93	7	40
2017	Bachelor's degree	80	20	75
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	82	18	126
2014	Secondary or high school graduation certificate or equivalent or less	70	30	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	25	51
2014	Bachelor's degree	84	16	66
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	21	133

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	21	7	14	0	0	0	80	14	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	26	14	9	0	0	5	76	10	37
2017	Bachelor's degree	62	28	3	2	2	2	2	93	3	61
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	29	4	5	6	1	1	85	11	103
2014	Secondary or high school graduation certificate or equivalent or less	52	37	6	5	0	0	0	89	5	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	41	3	3	5	0	0	89	9	38
2014	Bachelor's degree	58	29	0	9	4	0	0	87	13	56
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	35	7	6	3	0	1	83	9	105

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	23	24	5	14	5	1	30	70	105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	23	17	12	18	2	0	29	71	167
2017	University certificate or diploma below the bachelor's level	26	49	13	0	13	0	0	26	74	24
2017	Bachelor's degree	26	23	19	13	16	2	1	27	73	389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	25	22	10	13	4	0	27	73	620

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	115
2017	University certificate or diploma below the bachelor's level	12	18
2017	Bachelor's degree	21	277
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	439

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	115
2017	University certificate or diploma below the bachelor's level	23	18
2017	Bachelor's degree	39	277
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	439

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	115
2017	University certificate or diploma below the bachelor's level	11	18
2017	Bachelor's degree	24	277
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	439

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	115
2017	University certificate or diploma below the bachelor's level	46	18
2017	Bachelor's degree	48	277
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	439

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	115
2017	University certificate or diploma below the bachelor's level	5	18
2017	Bachelor's degree	8	277
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	439

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	115
2017	University certificate or diploma below the bachelor's level	27	18
2017	Bachelor's degree	37	277
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	439

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	50	17	6	5	17	69
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	38	14	10	7	25	113
2017	University certificate or diploma below the bachelor's level	7	49	16	11	5	12	18
2017	Bachelor's degree	3	40	21	12	6	17	271
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	42	22	11	6	17	425

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	20	16	9	30	5	4	39	43	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	25	21	14	20	2	7	40	37	115
2017	University certificate or diploma below the bachelor's level	0	33	27	23	12	0	5	35	37	18
2017	Bachelor's degree	13	18	18	17	25	1	8	34	46	277
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	21	15	20	24	2	8	34	49	439

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	8	7	22	52	1	4	15	78	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	1	9	8	17	59	2	3	11	81	116
2017	University certificate or diploma below the bachelor's level	0	0	10	44	34	0	12	0	89	18
2017	Bachelor's degree	2	6	9	21	56	3	4	8	82	277
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	9	12	19	52	2	5	11	76	439

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me