2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 35 46 4 11 4 0 0 81 15 373
2017 Female gender 37 47 3 10 3 0 0 84 13 916
2014 Male gender 35 41 7 11 5 0 0 77 17 451
2014 Female gender 35 47 4 11 3 0 0 82 14 1042
2011 Male gender 40 45 4 7 4 0 0 85 11 542
2011 Female gender 46 42 3 7 2 0 0 88 9 1354
2008 Male gender 48 39 2 7 4 0 0 87 10 424
2008 Female gender 47 41 3 8 1 0 0 88 9 1011

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 72 18 3 3 1 2 1 93 4 369
2017 Female gender 75 17 2 3 1 1 1 94 3 912
2014 Male gender 72 16 4 5 2 0 2 90 6 451
2014 Female gender 72 19 4 2 1 1 1 93 3 1042
2011 Male gender 74 13 6 3 3 1 1 88 6 541
2011 Female gender 79 14 2 2 1 0 1 94 4 1352
2008 Male gender 75 16 3 4 3 0 1 91 6 423
2008 Female gender 80 14 2 2 1 0 1 95 3 1010

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 67 17 5 4 4 1 1 86 8 373
2017 Female gender 68 17 4 6 4 0 1 86 10 916
2014 Male gender 66 16 5 6 6 0 2 84 12 450
2014 Female gender 67 18 3 6 4 0 1 87 10 1041
2011 Male gender 72 13 4 5 4 0 1 86 10 541
2011 Female gender 72 15 2 5 5 0 1 88 10 1352
2008 Male gender 72 16 3 5 4 0 0 88 10 424
2008 Female gender 73 14 4 6 3 0 1 87 8 1009

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 34 7 11 5 0 0 76 17 371
2017 Female gender 41 37 5 12 6 0 0 77 18 916
2014 Male gender 38 32 7 12 10 0 0 70 22 450
2014 Female gender 36 35 8 13 8 0 0 71 21 1042
2011 Male gender 44 32 10 10 5 0 0 76 15 541
2011 Female gender 44 34 6 10 6 0 0 78 16 1348

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 37 8 12 6 0 0 74 18 373
2017 Female gender 31 41 11 12 5 0 0 72 17 914
2014 Male gender 30 39 12 12 6 0 1 69 18 449
2014 Female gender 28 41 11 14 5 0 0 70 19 1040
2011 Male gender 31 39 15 10 4 1 1 71 14 544
2011 Female gender 30 43 11 10 5 0 1 74 15 1349
2008 Male gender 38 38 10 8 5 0 0 77 13 424
2008 Female gender 32 42 10 12 3 0 1 75 15 1012

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 44 38 6 9 2 0 0 82 12 373
2017 Female gender 44 37 6 9 4 0 0 81 13 912
2014 Male gender 41 40 9 7 3 0 0 81 10 452
2014 Female gender 41 39 8 9 4 0 0 79 13 1043
2011 Male gender 41 38 10 6 5 0 0 79 11 542
2011 Female gender 43 38 8 8 3 0 0 81 11 1351
2008 Male gender 39 45 8 4 3 0 0 84 8 424
2008 Female gender 39 42 9 8 2 0 0 81 10 1010

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 53 32 4 8 2 0 0 85 10 373
2017 Female gender 49 35 4 9 3 0 0 84 12 913
2014 Male gender 45 38 7 6 4 0 0 83 10 452
2014 Female gender 45 36 7 8 3 0 0 82 11 1043
2011 Male gender 46 37 7 6 5 0 0 83 10 544
2011 Female gender 46 41 5 6 3 0 0 87 9 1350
2008 Male gender 47 40 6 4 3 0 0 88 7 424
2008 Female gender 44 40 6 7 3 0 0 84 9 1013

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 54 34 6 4 1 0 0 88 6 371
2017 Female gender 53 34 6 6 2 0 0 86 7 908
2014 Male gender 50 36 7 4 3 1 0 86 7 451
2014 Female gender 49 34 8 5 3 0 0 83 8 1040

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 47 32 8 8 6 0 0 79 14 373
2017 Female gender 45 33 8 9 5 0 0 79 13 913
2014 Male gender 36 35 11 11 6 0 0 72 17 452
2014 Female gender 40 29 10 12 8 0 0 69 21 1043
2011 Male gender 40 37 10 6 6 1 0 78 12 544
2011 Female gender 42 34 7 10 6 0 0 76 16 1351

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 27 23 12 12 13 1 11 57 29 372
2017 Female gender 26 23 12 14 13 3 9 56 31 910
2014 Male gender 25 23 13 13 16 2 9 54 32 452
2014 Female gender 26 22 11 16 13 2 9 54 33 1043
2011 Male gender 27 20 11 15 15 2 9 53 34 542
2011 Female gender 25 25 10 15 14 2 8 56 32 1349
2008 Male gender 33 24 9 10 13 3 9 64 26 423
2008 Female gender 34 23 9 13 12 2 6 63 27 1012

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 35 42 10 8 5 0 0 77 13 373
2017 Female gender 34 45 7 9 5 0 0 79 14 915
2014 Male gender 28 44 14 8 6 0 0 72 14 452
2014 Female gender 27 47 10 10 6 0 0 74 16 1043
2011 Male gender 31 43 12 8 6 0 0 74 14 543
2011 Female gender 32 41 11 12 5 0 0 72 16 1350
2008 Male gender 33 45 10 8 4 0 0 79 11 422
2008 Female gender 34 43 11 9 3 0 0 77 13 1007

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 27 39 14 10 10 0 0 66 20 372
2017 Female gender 27 37 12 13 10 0 0 65 23 915
2014 Male gender 21 37 16 14 11 0 0 59 25 452
2014 Female gender 24 35 14 18 9 0 0 59 27 1042
2011 Male gender 24 42 13 11 10 1 0 66 21 544
2011 Female gender 25 40 12 14 9 0 0 65 23 1351

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 32 42 10 9 6 0 0 74 16 373
2017 Female gender 33 38 9 13 6 0 0 72 20 913

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 42 8 5 6 0 0 82 10 373
2017 Female gender 40 37 11 8 3 1 0 78 11 913
2014 Male gender 37 42 11 6 4 1 0 79 10 451
2014 Female gender 38 39 11 8 3 1 0 78 11 1041
2011 Male gender 38 42 9 6 5 0 0 80 12 544
2011 Female gender 34 44 9 9 3 1 0 79 12 1352
2008 Male gender 40 41 8 6 4 1 0 82 10 424
2008 Female gender 38 39 12 7 3 0 0 78 10 1009

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 31 36 12 12 9 0 0 67 21 372
2017 Female gender 29 39 11 12 9 0 0 68 21 915

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 51 36 7 5 2 0 0 86 7 373
2017 Female gender 51 36 8 3 1 0 0 87 5 915
2014 Male gender 58 29 8 4 1 0 0 87 5 452
2014 Female gender 60 28 8 2 1 0 0 88 4 1041
2011 Male gender 51 37 7 4 1 0 0 89 5 543
2011 Female gender 58 29 8 4 1 0 0 87 5 1351

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 32 40 10 10 7 0 0 72 18 371
2017 Female gender 30 40 10 14 6 0 0 70 20 915
2014 Male gender 24 42 14 14 6 0 0 66 20 452
2014 Female gender 23 43 10 16 8 0 0 66 24 1042
2011 Male gender 31 39 11 11 7 1 0 71 18 543
2011 Female gender 29 41 11 13 6 0 0 70 19 1351

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 33 38 11 10 8 0 0 71 18 373
2017 Female gender 36 34 11 12 6 0 0 70 18 915
2014 Male gender 29 38 13 13 6 0 0 67 20 452
2014 Female gender 30 38 12 13 8 0 0 68 20 1040

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 35 37 10 12 6 0 0 73 18 373
2017 Female gender 33 38 12 11 5 0 1 72 16 914
2014 Male gender 27 40 16 10 6 0 0 67 16 452
2014 Female gender 29 40 12 12 6 0 0 69 19 1041
2011 Male gender 39 38 10 7 4 1 1 78 11 542
2011 Female gender 37 41 10 7 3 1 0 79 11 1351

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 38 10 7 3 0 0 80 10 371
2017 Female gender 39 39 11 7 3 0 0 78 11 913
2014 Male gender 34 41 13 7 4 0 0 75 11 452
2014 Female gender 36 40 12 8 4 0 0 76 12 1042
2011 Male gender 38 43 9 6 4 0 0 81 9 544
2011 Female gender 40 39 10 9 2 0 0 79 11 1353
2008 Male gender 42 44 6 4 3 0 0 87 8 424
2008 Female gender 42 43 7 6 2 0 0 84 9 1008

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 40 36 13 7 3 0 1 77 10 373
2017 Female gender 33 37 18 7 5 0 1 70 12 914
2014 Male gender 29 42 15 7 5 0 1 72 12 452
2014 Female gender 31 31 21 10 6 0 0 63 16 1043
2011 Male gender 36 35 16 7 5 0 1 71 12 543
2011 Female gender 31 35 19 9 5 0 0 66 15 1351
2008 Male gender 28 35 18 10 9 0 0 63 19 424
2008 Female gender 27 34 21 12 6 0 0 61 19 1010

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 10 24 38 18 9 0 1 27 35 371
2017 Female gender 11 25 37 17 6 1 2 24 38 913
2014 Male gender 10 30 34 19 5 0 1 25 41 452
2014 Female gender 13 29 35 15 5 1 1 21 43 1040
2011 Male gender 12 26 35 15 9 1 2 25 39 543
2011 Female gender 14 28 34 15 7 1 2 22 44 1346
2008 Male gender 10 29 35 18 6 1 1 25 39 423
2008 Female gender 9 31 36 15 6 1 2 22 41 1007

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 9 23 29 22 16 1 0 38 33 370
2017 Female gender 13 18 29 23 12 2 3 38 32 907
2014 Male gender 13 25 30 20 9 1 2 30 40 451
2014 Female gender 14 23 31 19 10 2 1 30 38 1039
2011 Male gender 15 21 28 20 11 2 2 33 38 541
2011 Female gender 14 21 29 20 11 2 2 33 37 1346
2008 Male gender 13 21 27 22 14 2 1 37 35 424
2008 Female gender 12 22 29 22 11 2 3 34 35 1010

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 24 24 27 13 10 1 1 23 49 371
2017 Female gender 23 28 31 9 5 1 2 15 53 911
2014 Male gender 34 29 21 8 5 1 1 14 65 452
2014 Female gender 36 28 21 8 4 1 1 12 66 1038
2011 Male gender 31 26 22 12 7 1 2 19 59 542
2011 Female gender 35 26 22 9 5 1 3 14 64 1344
2008 Male gender 25 27 23 14 8 2 1 22 54 422
2008 Female gender 27 28 25 11 6 1 2 18 56 1009

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 7 14 33 27 18 0 1 45 22 370
2017 Female gender 11 20 33 24 9 1 2 34 31 907
2014 Male gender 11 19 32 27 9 0 1 36 31 452
2014 Female gender 15 25 30 19 8 0 2 28 41 1039
2011 Male gender 12 18 29 26 12 1 2 39 31 543
2011 Female gender 16 22 30 19 9 1 2 29 40 1342
2008 Male gender 11 16 30 27 14 1 1 41 28 423
2008 Female gender 14 20 31 21 10 1 2 33 36 1008

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 17 21 25 17 17 2 1 35 39 371
2017 Female gender 22 26 25 15 8 1 3 24 50 909
2014 Male gender 20 28 26 16 9 0 1 25 48 452
2014 Female gender 26 26 24 13 7 1 2 20 55 1038
2011 Male gender 16 20 29 20 10 1 2 32 37 543
2011 Female gender 22 25 27 14 8 1 4 22 50 1346
2008 Male gender 12 22 29 20 14 1 3 35 35 421
2008 Female gender 17 24 27 18 10 1 3 30 42 1009

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 8 18 26 24 19 2 2 45 28 372
2017 Female gender 14 20 28 21 11 2 4 34 36 910
2014 Male gender 11 16 28 25 14 2 4 42 28 451
2014 Female gender 14 19 30 21 11 2 4 34 35 1039
2011 Male gender 10 16 30 23 15 3 2 41 27 541
2011 Female gender 15 19 28 19 11 2 5 33 37 1345
2008 Male gender 14 21 26 20 15 1 3 36 37 421
2008 Female gender 17 23 26 17 11 2 3 30 42 1010

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 21 23 30 10 11 2 2 22 47 371
2017 Female gender 18 29 30 13 5 2 3 19 49 911
2014 Male gender 24 27 28 12 5 1 2 18 53 452
2014 Female gender 29 27 25 10 5 1 2 16 58 1040
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 69 14 4 6 2 1 4 87 8 370
2017 Female gender 72 14 5 4 3 0 3 88 7 915
2014 Male gender 69 13 5 5 5 0 3 84 11 452
2014 Female gender 75 12 5 3 3 0 2 89 6 1043
2011 Male gender 65 16 6 5 4 1 4 84 10 541
2011 Female gender 73 14 3 4 3 0 3 90 7 1350
2008 Male gender 67 12 5 3 7 0 5 84 11 424
2008 Female gender 71 12 4 4 4 0 4 87 8 1013

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 29 28 13 10 11 4 5 63 23 371
2017 Female gender 26 31 13 12 9 4 5 63 23 916
2014 Male gender 31 32 14 10 9 2 3 66 20 452
2014 Female gender 30 31 12 13 8 3 2 64 23 1043

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 47 28 7 9 9 0 0 76 18 372
2017 Female gender 41 31 8 11 8 0 0 72 20 914
2014 Male gender 40 30 10 11 8 1 0 71 19 451
2014 Female gender 43 27 9 13 8 0 0 70 21 1042

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 28 12 12 8 1 0 68 20 370
2017 Female gender 36 34 10 12 6 1 1 71 18 914
2014 Male gender 31 38 13 10 6 1 1 70 16 451
2014 Female gender 32 37 10 14 5 2 0 70 20 1041
2011 Male gender 34 38 12 8 6 1 1 73 15 543
2011 Female gender 33 36 11 12 6 2 0 70 19 1349
2008 Male gender 36 37 8 11 5 3 0 76 16 424
2008 Female gender 38 34 10 11 4 2 1 75 15 1010

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 26 12 11 8 7 1 65 22 373
2017 Female gender 28 31 13 12 7 8 1 65 20 916
2014 Male gender 28 27 15 13 10 7 1 60 25 451
2014 Female gender 30 28 13 11 9 7 1 63 22 1039
2011 Male gender 35 28 14 9 8 4 1 67 18 544
2011 Female gender 33 27 10 13 9 7 1 66 23 1348
2008 Male gender 36 29 15 9 7 4 0 68 17 423
2008 Female gender 36 27 12 10 6 7 1 69 17 1010

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 16 19 17 17 15 13 3 42 37 373
2017 Female gender 13 20 15 20 12 18 3 41 40 915
2014 Male gender 12 26 22 14 13 12 2 44 31 452
2014 Female gender 9 21 17 22 15 14 3 36 44 1041

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 49 32 7 9 3 0 0 81 12 371
2017 Female gender 47 35 8 6 4 0 0 82 10 915
2014 Male gender 42 37 9 8 3 0 0 80 11 452
2014 Female gender 45 35 8 9 3 0 0 80 13 1040
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 41 37 7 8 7 0 0 78 15 372
2017 Female gender 41 35 9 9 5 1 0 77 15 915
2014 Male gender 30 36 16 9 8 0 0 66 18 452
2014 Female gender 36 38 11 10 5 0 0 74 15 1042
2011 Male gender 35 36 10 11 7 1 0 72 18 544
2011 Female gender 35 37 10 11 7 0 0 72 18 1351
2008 Male gender 34 34 11 11 9 0 0 68 20 424
2008 Female gender 35 35 11 12 7 1 1 71 19 1011

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 50 27 11 8 4 1 0 77 12 373
2017 Female gender 47 32 8 8 4 1 0 80 12 915
2014 Male gender 37 34 14 8 5 1 0 72 13 452
2014 Female gender 42 32 11 7 6 2 0 75 13 1041
2011 Male gender 43 29 12 6 8 2 0 74 14 544
2011 Female gender 44 29 10 8 6 2 0 75 15 1351
2008 Male gender 45 28 8 9 9 1 0 74 18 424
2008 Female gender 44 29 9 10 6 2 0 75 16 1010

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 45 31 9 7 8 0 0 76 15 373
2017 Female gender 43 32 9 10 5 0 0 76 15 912
2014 Male gender 38 33 13 10 6 1 0 71 16 451
2014 Female gender 40 33 10 10 6 1 0 74 16 1042
2011 Male gender 37 35 12 8 7 1 0 73 15 542
2011 Female gender 39 35 7 11 7 0 0 75 18 1347
2008 Male gender 37 31 10 13 9 0 0 68 22 423
2008 Female gender 39 32 9 12 8 0 1 72 19 1011

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 79 11 3 2 1 1 3 93 3 372
2017 Female gender 80 10 4 2 2 0 3 92 4 915
2014 Male gender 76 12 4 3 2 0 3 90 6 452
2014 Female gender 81 9 3 1 2 0 2 93 4 1041
2011 Male gender 74 13 4 3 3 1 3 90 6 544
2011 Female gender 81 9 3 2 3 0 3 93 5 1350
2008 Male gender 78 6 2 4 4 1 5 89 8 423
2008 Female gender 82 7 3 2 3 0 4 92 5 1010

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 49 23 10 4 6 4 5 79 11 372
2017 Female gender 55 22 5 6 5 4 2 82 12 915
2014 Male gender 43 24 11 6 7 3 5 74 14 452
2014 Female gender 49 21 10 6 8 3 3 75 15 1040
2011 Male gender 41 27 10 9 6 3 4 74 16 544
2011 Female gender 46 26 7 7 9 2 3 75 17 1351

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 58 24 6 6 5 1 0 83 11 373
2017 Female gender 57 24 7 7 5 1 0 81 12 913

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 59 22 9 3 5 1 0 82 9 373
2017 Female gender 61 21 9 4 4 1 0 83 8 914

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 53 27 9 5 6 0 0 80 12 372
2017 Female gender 52 25 8 8 6 0 0 77 14 914
2014 Male gender 42 30 11 10 7 1 0 72 17 452
2014 Female gender 45 29 10 8 6 0 0 75 15 1042
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 24 28 17 12 7 5 7 59 21 115
2017 Female gender 26 37 13 9 4 2 9 71 14 249
2014 Male gender 16 35 24 12 5 4 3 56 19 122
2014 Female gender 24 33 15 14 6 3 6 62 22 280

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 27 31 17 8 10 7 0 63 19 369
2017 Female gender 24 35 15 13 6 7 0 64 20 914
2014 Male gender 20 34 14 13 8 10 1 61 24 452
2014 Female gender 21 33 16 13 9 8 0 59 23 1041
2011 Male gender 21 31 19 11 10 8 1 57 23 541
2011 Female gender 20 32 15 13 11 9 0 58 26 1348

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 25 30 18 11 13 3 1 57 24 371
2017 Female gender 22 36 15 16 9 2 0 59 26 916
2014 Male gender 19 29 20 17 12 2 0 50 30 452
2014 Female gender 18 33 18 17 11 4 0 52 29 1042
2011 Male gender 19 34 17 13 14 3 0 54 28 542
2011 Female gender 19 29 17 18 14 3 0 50 33 1345
2008 Male gender 27 31 14 15 12 1 0 59 27 423
2008 Female gender 26 32 16 14 9 3 0 60 24 1012

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 18 28 19 15 15 6 0 48 32 373
2017 Female gender 16 33 18 19 11 4 0 51 31 914
2014 Male gender 13 26 21 21 14 5 0 42 37 452
2014 Female gender 13 27 20 21 15 5 0 42 37 1042
2011 Male gender 9 30 19 20 16 6 0 41 38 543
2011 Female gender 9 29 17 24 16 5 0 40 42 1350
2008 Male gender 14 32 17 18 13 6 0 49 33 424
2008 Female gender 12 31 16 23 11 7 0 46 37 1008

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 20 26 16 12 19 6 0 50 34 373
2017 Female gender 21 29 15 17 13 4 0 53 32 915
2014 Male gender 14 26 19 18 18 5 0 42 38 450
2014 Female gender 15 26 17 19 16 7 0 44 37 1041
2011 Male gender 10 32 17 14 18 8 0 46 35 543
2011 Female gender 11 27 17 20 15 9 0 43 39 1351
2008 Male gender 17 26 20 13 16 9 0 47 31 424
2008 Female gender 16 28 16 17 13 10 0 49 33 1011

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 16 31 16 20 14 3 0 48 36 373
2017 Female gender 13 30 17 22 15 2 0 44 38 913
2014 Male gender 11 32 19 20 16 3 0 44 37 452
2014 Female gender 11 28 17 26 16 3 0 40 43 1042
2011 Male gender 11 30 20 20 17 2 0 42 38 541
2011 Female gender 9 31 15 25 17 3 0 41 44 1346
2008 Male gender 15 29 20 20 14 1 0 45 35 423
2008 Female gender 14 32 13 25 14 3 0 47 40 1009
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 22 38 19 13 7 2 0 61 20 372
2017 Female gender 25 39 16 12 5 2 0 65 18 915
2014 Male gender 20 41 18 11 8 1 0 62 20 452
2014 Female gender 21 44 18 11 4 1 0 66 15 1042
2011 Male gender 22 42 14 13 7 2 0 65 21 543
2011 Female gender 23 43 14 11 6 2 0 68 17 1349

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 40 39 12 5 1 2 0 81 7 371
2017 Female gender 44 39 8 3 2 3 0 86 6 914
2014 Male gender 41 42 9 5 2 2 0 84 7 452
2014 Female gender 41 40 11 3 1 3 0 84 5 1039
2011 Male gender 39 37 12 5 3 4 0 79 8 543
2011 Female gender 38 39 12 5 2 3 0 80 7 1349

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 35 35 14 8 4 3 0 72 13 371
2017 Female gender 37 37 11 8 4 2 1 76 12 913
2014 Male gender 31 38 13 9 5 4 1 72 14 452
2014 Female gender 31 36 12 12 5 4 1 70 17 1041
2011 Male gender 33 34 13 8 7 5 1 71 15 544
2011 Female gender 31 35 11 10 6 5 1 71 18 1349
2008 Male gender 29 33 17 9 7 3 0 65 17 423
2008 Female gender 31 33 12 12 7 5 1 68 20 1012

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 24 35 18 13 6 3 1 61 20 372
2017 Female gender 24 36 16 12 6 4 1 64 19 915
2014 Male gender 18 31 24 12 9 6 1 52 22 452
2014 Female gender 18 29 22 16 8 5 1 50 26 1039
2011 Male gender 18 35 22 11 8 4 2 57 20 542
2011 Female gender 21 34 19 13 8 5 1 58 22 1346

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 21 22 15 12 18 10 2 49 35 372
2017 Female gender 14 21 17 17 20 7 3 40 41 913
2014 Male gender 14 19 21 17 18 9 2 37 40 452
2014 Female gender 12 16 18 21 21 10 2 32 48 1042
2011 Male gender 13 19 18 15 17 15 4 40 39 542
2011 Female gender 10 18 18 18 20 12 4 33 46 1350

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 59 19 9 4 3 1 5 82 8 372
2017 Female gender 63 17 8 6 2 1 3 84 8 916
2014 Male gender 54 20 10 6 4 1 4 78 11 452
2014 Female gender 60 19 8 5 3 1 3 83 8 1040

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 65 19 7 3 1 4 2 89 4 373
2017 Female gender 72 16 5 2 1 2 3 92 3 915
2014 Male gender 63 21 5 4 1 4 3 90 4 452
2014 Female gender 67 18 7 2 1 2 3 90 3 1042
2011 Male gender 64 17 8 3 2 3 3 87 5 544
2011 Female gender 69 16 7 2 1 2 3 90 3 1354
2008 Male gender 64 19 8 3 1 3 2 87 4 424
2008 Female gender 70 17 5 3 1 1 2 91 4 1011

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 21 28 17 17 14 2 0 51 32 373
2017 Female gender 22 32 14 19 11 2 0 55 31 915
2014 Male gender 18 36 18 15 11 2 1 55 26 452
2014 Female gender 22 30 18 16 11 2 0 53 28 1042
2011 Male gender 25 32 15 13 12 2 0 59 26 542
2011 Female gender 23 34 15 15 10 2 0 59 26 1353
2008 Male gender 27 34 14 13 10 2 0 62 23 422
2008 Female gender 27 35 13 13 9 2 0 64 22 1011

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 16 22 14 16 28 1 2 40 45 371
2017 Female gender 16 21 13 23 23 2 2 38 48 911
2014 Male gender 15 19 14 22 25 2 3 36 50 452
2014 Female gender 13 21 15 23 23 3 2 35 49 1042
2011 Male gender 16 27 15 17 22 2 1 44 40 544
2011 Female gender 14 25 15 22 20 2 1 41 44 1351
2008 Male gender 15 32 14 18 18 1 2 48 37 424
2008 Female gender 18 34 12 15 16 3 2 55 33 1008

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 22 35 20 12 8 2 0 59 21 373
2017 Female gender 18 37 20 15 6 4 0 57 22 913

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 36 13 5 3 4 0 78 9 372
2017 Female gender 40 35 14 5 3 3 0 77 8 912
2014 Male gender 39 31 16 4 3 6 0 75 8 452
2014 Female gender 42 33 12 4 3 5 0 80 7 1038

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 40 36 13 8 2 1 0 77 10 372
2017 Female gender 36 44 11 6 3 1 0 80 9 914
2014 Male gender 39 38 11 5 4 3 0 80 9 452
2014 Female gender 38 36 14 6 3 3 0 77 9 1041
2011 Male gender 33 39 13 6 4 4 0 75 11 542
2011 Female gender 32 39 14 7 5 3 0 74 12 1353

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 32 13 7 5 0 0 75 12 373
2017 Female gender 42 39 10 5 3 0 0 82 8 915
2014 Male gender 42 35 13 6 4 0 0 77 10 452
2014 Female gender 43 36 11 7 3 0 0 79 10 1037
2011 Male gender 41 35 11 7 5 1 0 77 12 543
2011 Female gender 38 39 12 7 4 0 0 77 11 1351
2008 Male gender 38 36 13 6 6 1 0 76 12 424
2008 Female gender 38 39 12 8 3 1 0 77 11 1008

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 35 31 15 11 8 0 0 66 19 371
2017 Female gender 31 33 18 11 6 1 0 64 17 915
2014 Male gender 25 34 20 12 8 1 0 59 21 452
2014 Female gender 23 35 20 13 8 0 0 59 21 1040
2011 Male gender 30 35 16 10 9 1 0 65 19 541
2011 Female gender 23 37 19 12 8 1 0 60 20 1350

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 30 16 12 7 1 0 65 19 372
2017 Female gender 31 35 17 11 6 0 0 66 17 916
2014 Male gender 24 34 18 15 8 0 0 59 23 451
2014 Female gender 23 36 19 15 7 0 0 60 22 1042
2011 Male gender 29 34 15 14 8 0 0 63 22 542
2011 Female gender 23 39 17 13 8 0 0 62 21 1347
2008 Male gender 32 37 14 10 7 0 0 68 17 423
2008 Female gender 31 40 12 12 5 0 0 71 17 1012

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 30 22 21 16 9 3 0 53 25 373
2017 Female gender 29 27 18 13 9 4 1 59 23 914
2014 Male gender 25 25 18 17 11 3 1 52 29 452
2014 Female gender 25 27 19 14 10 4 1 55 25 1041
2011 Male gender 28 26 17 13 11 5 1 57 26 543
2011 Female gender 26 27 18 13 11 4 0 56 25 1349
2008 Male gender 32 28 18 11 8 2 1 62 20 423
2008 Female gender 30 27 17 14 7 4 0 60 23 1012
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Male gender 33 35 32 373
2017 Female gender 34 30 35 913
2014 Male gender 31 36 33 452
2014 Female gender 33 29 38 1041
2011 Male gender 29 37 34 543
2011 Female gender 32 30 38 1352

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Male gender 12 15 45 4 19 5 127
2017 Female gender 12 24 39 6 13 7 321
2014 Male gender 11 24 46 12 9999 7 146
2014 Female gender 10 30 42 9 9999 9 347
2011 Male gender 7 24 43 13 9999 13 163
2011 Female gender 10 27 40 12 9999 11 443
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 15 85 372
2017 Female gender 19 81 913
2014 Male gender 16 84 452
2014 Female gender 23 77 1041

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Male gender 52 61
2017 Female gender 46 174
2014 Male gender 39 74
2014 Female gender 47 240

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Male gender 67 61
2017 Female gender 64 174
2014 Male gender 73 74
2014 Female gender 71 240

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Male gender 10 61
2017 Female gender 5 174
2014 Male gender 10 74
2014 Female gender 8 240

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 61
2017 Female gender 0 174
2014 Male gender 0 74
2014 Female gender 0 240

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Female gender 4 174
2014 Female gender 4 240

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Female gender 4 174
2014 Female gender 3 240

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 0 61
2017 Female gender 3 174
2014 Male gender 6 74
2014 Female gender 6 240

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Male gender 42 61
2017 Female gender 40 174
2014 Male gender 44 74
2014 Female gender 35 240

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Male gender 51 61
2017 Female gender 45 174
2014 Male gender 56 74
2014 Female gender 50 240

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Male gender 51 61
2017 Female gender 49 174
2014 Male gender 51 74
2014 Female gender 52 240

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Male gender 39 61
2017 Female gender 47 174
2014 Male gender 36 74
2014 Female gender 36 240

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Male gender 36 61
2017 Female gender 39 174
2014 Male gender 36 74
2014 Female gender 33 240

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Male gender 50 61
2017 Female gender 52 174
2014 Male gender 49 74
2014 Female gender 56 240

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Male gender 35 61
2017 Female gender 33 174
2014 Male gender 25 74
2014 Female gender 33 240

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Male gender 0 61

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Female gender 9 174
2014 Female gender 8 240

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Male gender 12 61
2017 Female gender 7 174
2014 Male gender 11 74
2014 Female gender 7 240

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Male gender 52 61
2017 Female gender 48 174
2014 Male gender 33 74
2014 Female gender 46 240

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Male gender 20 61
2017 Female gender 20 174
2014 Male gender 30 74
2014 Female gender 25 240

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 19 61
2017 Female gender 15 174
2014 Male gender 13 74
2014 Female gender 14 240

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Male gender 57 61
2017 Female gender 59 174
2014 Male gender 43 74
2014 Female gender 51 240

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Male gender 25 61
2017 Female gender 33 174
2014 Male gender 25 74
2014 Female gender 25 240

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Male gender 10 61
2017 Female gender 8 174
2014 Male gender 11 74
2014 Female gender 9 240

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Male gender 23 61
2017 Female gender 18 174
2014 Male gender 20 74
2014 Female gender 17 240

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Male gender 11 61
2017 Female gender 13 174
2014 Male gender 13 74
2014 Female gender 13 240

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Female gender 4 174
2014 Male gender 11 74
2014 Female gender 2 240

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Male gender 8 61
2017 Female gender 15 174
2014 Male gender 22 74
2014 Female gender 14 240

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Female gender 16 174
2014 Male gender 16 74
2014 Female gender 12 240

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Male gender 30 61
2017 Female gender 20 174
2014 Male gender 27 74
2014 Female gender 29 240

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Male gender 11 60
2017 Female gender 11 166
2014 Male gender 9 66
2014 Female gender 5 232

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Male gender 14 60
2017 Female gender 17 166
2014 Male gender 20 66
2014 Female gender 11 232

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Female gender 9 166
2014 Male gender 9 66
2014 Female gender 6 232

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Female gender 10 166
2014 Male gender 7 66
2014 Female gender 5 232

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Female gender 15 166
2014 Male gender 9 66
2014 Female gender 8 232

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Male gender 10 60
2017 Female gender 15 166
2014 Male gender 17 66
2014 Female gender 11 232

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Male gender 11 60
2017 Female gender 20 166
2014 Male gender 16 66
2014 Female gender 14 232

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Male gender 11 60
2017 Female gender 11 166
2014 Male gender 8 66
2014 Female gender 7 232

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Male gender 14 60
2017 Female gender 16 166
2014 Male gender 12 66
2014 Female gender 13 232

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Male gender 32 60
2017 Female gender 28 166
2014 Male gender 24 66
2014 Female gender 33 232

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Male gender 15 60
2017 Female gender 6 166
2014 Female gender 8 232

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Male gender 48 60
2017 Female gender 47 166
2014 Male gender 52 66
2014 Female gender 56 232

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Male gender 62 60
2017 Female gender 54 166
2014 Male gender 55 66
2014 Female gender 60 232

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 60
2017 Female gender 4 166

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 12 60
2017 Female gender 17 166
2014 Male gender 14 66
2014 Female gender 10 232

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 94 6 61
2017 Female gender 92 8 174

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 18 19 14 8 10 24 7 54 26 373
2017 Female gender 13 15 19 10 9 26 8 43 29 916
2014 Male gender 11 19 22 8 7 26 6 44 23 452
2014 Female gender 11 12 21 12 10 27 8 35 33 1042

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 32 30 17 7 6 7 1 67 14 372
2017 Female gender 26 31 18 8 7 8 1 63 17 914
2014 Male gender 20 31 19 9 6 14 2 60 17 452
2014 Female gender 19 22 23 12 7 15 2 50 23 1042
2011 Male gender 27 35 18 7 4 9 0 68 12 542
2011 Female gender 25 33 18 9 5 11 0 65 15 1352
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 25 50 11 5 2 3 4 80 8 373
2017 Female gender 29 48 7 6 2 2 5 83 9 915
2014 Male gender 20 53 10 8 3 2 5 78 11 451
2014 Female gender 23 54 8 7 2 2 4 82 10 1038
2011 Male gender 22 50 9 9 4 2 4 76 14 542
2011 Female gender 22 51 9 9 3 2 4 77 13 1349
2008 Male gender 21 47 12 9 4 3 5 73 14 424
2008 Female gender 25 45 11 9 4 2 4 74 14 1012

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 8 19 27 9 5 25 7 39 21 372
2017 Female gender 10 20 20 7 4 29 10 49 18 910
2014 Male gender 5 21 26 10 6 25 7 38 24 450
2014 Female gender 6 17 26 8 5 27 10 37 21 1041
2011 Male gender 6 16 25 10 6 29 7 35 26 540
2011 Female gender 6 17 24 9 4 31 8 39 21 1350

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 29 12 3 2 10 4 80 6 373
2017 Female gender 41 28 10 3 2 11 5 82 6 916
2014 Male gender 31 32 13 5 2 13 5 76 8 451
2014 Female gender 32 31 16 4 2 12 4 74 7 1039
2011 Male gender 35 28 12 5 3 14 4 76 10 541
2011 Female gender 35 29 10 5 3 14 4 78 9 1351
2008 Male gender 30 34 14 4 2 10 4 76 7 424
2008 Female gender 35 30 13 4 2 12 3 78 7 1010

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 26 29 15 7 4 15 4 68 13 372
2017 Female gender 29 30 15 5 2 13 5 73 9 914
2014 Male gender 19 32 19 5 3 17 5 65 10 451
2014 Female gender 22 31 18 6 3 17 4 66 11 1039
2011 Male gender 26 27 13 6 4 20 4 70 12 542
2011 Female gender 23 29 15 5 3 20 5 69 11 1342
2008 Male gender 32 28 13 7 4 10 6 71 13 423
2008 Female gender 34 28 14 7 2 10 4 73 11 1011
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 8 92 372
2017 Female gender 7 93 914
2014 Male gender 7 93 450
2014 Female gender 9 91 1042

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Male gender 20 31
2017 Female gender 37 60
2014 Male gender 35 33
2014 Female gender 36 90

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Male gender 88 31
2017 Female gender 79 60
2014 Male gender 83 33
2014 Female gender 90 90

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 31
2017 Female gender 0 60
2014 Male gender 0 33
2014 Female gender 0 90

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Female gender 8 60

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Female gender 17 61
2014 Male gender 23 33
2014 Female gender 22 89

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Male gender 20 31
2017 Female gender 8 61
2014 Male gender 15 33
2014 Female gender 14 89

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Female gender 11 61
2014 Male gender 19 33
2014 Female gender 14 89

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Male gender 22 31
2017 Female gender 35 61
2014 Male gender 18 33
2014 Female gender 32 89

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Male gender 29 31
2017 Female gender 38 61
2014 Male gender 14 33
2014 Female gender 28 89

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 31
2017 Female gender 0 61

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Male gender 0 31
2017 Female gender 15 61
2014 Female gender 27 89

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 31
2017 Female gender 0 61

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Female gender 19 61
2014 Female gender 14 89

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Male gender 0 31
2014 Male gender 0 33
2014 Female gender 0 89

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 39 31
2017 Female gender 16 61
2014 Male gender 38 33
2014 Female gender 26 89

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Male gender 29 31
2017 Female gender 36 61
2014 Male gender 30 33
2014 Female gender 22 91

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Male gender 15 31
2017 Female gender 21 61
2014 Male gender 19 33
2014 Female gender 8 91

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Female gender 17 61
2014 Male gender 14 33
2014 Female gender 21 91

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 31
2014 Female gender 8 91

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Female gender 11 61
2014 Female gender 9 91

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Male gender 50 31
2017 Female gender 51 61
2014 Male gender 46 33
2014 Female gender 55 91

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Male gender 20 30
2017 Female gender 19 57
2014 Male gender 19 32
2014 Female gender 9 87

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 30
2017 Female gender 9 57

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 30
2017 Female gender 10 57
2014 Female gender 10 87

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Female gender 13 57
2014 Female gender 10 87

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Female gender 10 57
2014 Female gender 15 87

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Male gender 31 30
2017 Female gender 25 57
2014 Male gender 15 32
2014 Female gender 29 87

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Male gender 43 30
2017 Female gender 41 57
2014 Male gender 34 32
2014 Female gender 56 87

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 57
2014 Male gender 0 32

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Male gender 56 30
2017 Female gender 62 57
2014 Male gender 54 32
2014 Female gender 71 87

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 30

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 14 30
2017 Female gender 15 57
2014 Male gender 15 32
2014 Female gender 15 87

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 95 5 31
2017 Female gender 95 5 62

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 19 16 17 5 4 33 7 57 16 373
2017 Female gender 15 12 20 4 2 37 10 51 12 915
2014 Male gender 12 16 22 4 2 36 8 50 10 452
2014 Female gender 11 14 23 5 3 37 8 44 15 1041

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 30 16 5 3 11 0 73 9 372
2017 Female gender 30 31 16 4 3 14 2 73 7 915
2014 Male gender 23 30 19 4 2 20 2 68 8 450
2014 Female gender 21 26 21 5 3 21 3 62 10 1040
2011 Male gender 35 36 13 1 3 11 0 80 5 542
2011 Female gender 31 36 15 3 2 13 0 77 6 1349
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 21 22 19 15 21 1 2 44 37 373
2017 Female gender 18 25 21 15 19 0 2 44 35 914

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 23 31 24 12 9 0 1 55 21 373
2017 Female gender 17 29 25 17 12 0 1 46 29 913

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 29 29 25 10 5 0 1 59 16 373
2017 Female gender 23 30 22 15 9 0 1 54 24 912

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 22 27 22 16 13 0 1 49 29 372
2017 Female gender 16 23 26 18 15 0 2 40 34 915

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 48 25 11 6 4 0 5 77 11 372
2017 Female gender 39 28 15 6 6 1 5 71 13 913

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 32 31 20 10 6 0 0 63 17 371
2017 Female gender 22 30 23 14 9 0 1 53 23 910

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 27 29 22 13 7 0 1 57 20 370
2017 Female gender 20 32 24 15 7 1 1 53 23 910

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 21 30 25 14 8 0 0 51 23 370
2017 Female gender 18 32 25 15 8 0 1 51 23 912

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 29 30 17 14 9 0 0 59 24 371
2017 Female gender 25 29 21 15 10 0 1 54 25 909

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 35 30 19 9 5 0 1 67 14 371
2017 Female gender 29 32 22 11 5 1 1 62 15 911

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 52 25 14 5 3 0 2 78 8 373
2017 Female gender 46 28 15 6 3 0 2 76 9 913

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 72 14 5 4 3 0 2 88 7 372
2017 Female gender 70 13 5 4 4 1 3 87 8 916

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 59 26 7 5 2 0 2 86 7 372
2017 Female gender 52 30 10 4 2 0 2 84 6 912

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 56 22 9 8 3 0 2 80 11 372
2017 Female gender 54 21 12 5 6 0 2 77 11 915

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 58 15 5 3 1 0 18 90 5 373
2017 Female gender 51 15 5 2 1 0 27 90 3 913

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 70 18 5 2 1 0 4 92 3 373
2017 Female gender 67 18 5 2 1 0 7 92 3 911

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 66 18 6 4 4 0 3 86 8 374
2017 Female gender 64 15 7 4 5 0 5 83 9 912

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 57 25 11 3 2 0 2 84 4 372
2017 Female gender 49 28 13 4 3 1 3 80 7 911

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 11 36 35 12 6 0 0 47 18 374
2017 Female gender 8 31 40 15 5 0 0 40 20 915

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 6 16 39 28 10 0 1 38 22 372
2017 Female gender 9 21 42 22 7 0 0 28 29 914

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 29 44 12 9 3 3 0 75 13 373
2017 Female gender 34 43 10 7 4 1 0 79 11 913

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 21 39 14 15 9 1 0 62 25 374
2017 Female gender 18 42 13 17 9 1 0 61 26 914
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 14 86 373
2017 Female gender 22 78 916
2014 Male gender 13 87 451
2014 Female gender 22 78 1041

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 72 28 54
2017 Female gender 83 17 207
2014 Male gender 60 40 61
2014 Female gender 84 16 227

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 60 21 12 7 0 0 0 81 7 40
2017 Female gender 56 29 4 5 3 1 2 88 8 173
2014 Male gender 50 42 5 0 3 0 0 92 3 37
2014 Female gender 50 32 6 8 3 0 0 83 11 191
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 26 21 21 11 16 3 1 28 72 374
2017 Female gender 27 26 20 10 15 3 0 27 73 913

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 23 262
2017 Female gender 22 643

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 38 262
2017 Female gender 32 643

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 21 262
2017 Female gender 25 643

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Male gender 51 262
2017 Female gender 48 643

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Male gender 6 262
2017 Female gender 9 643

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Male gender 38 262
2017 Female gender 36 643

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Male gender 3 38 22 12 7 18 259
2017 Female gender 3 44 20 10 6 18 623

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 9 20 17 18 27 2 8 32 49 263
2017 Female gender 13 21 17 17 24 2 7 37 45 643

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 1 7 11 18 55 2 6 10 79 264
2017 Female gender 2 7 9 21 54 2 4 11 80 643
Date modified: