2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 29 52 6 11 3 0 0 81 14 149
2017 PM-03 41 50 4 4 0 0 0 92 4 24
2017 PM-04 27 52 7 8 7 0 0 78 15 60
2017 PM-05 21 59 7 14 0 0 0 79 14 29
2017 PM-06 26 51 4 18 0 0 0 77 18 23
2014 PM 30 49 4 13 3 0 0 79 16 187
2014 PM-02 31 50 0 19 0 0 0 81 19 16
2014 PM-03 24 67 5 5 0 0 0 91 5 21
2014 PM-04 25 48 7 14 5 0 0 74 19 83
2014 PM-05 31 56 0 11 3 0 0 86 14 36
2014 PM-06 46 34 4 15 0 0 0 80 15 26
2011 PM 40 42 4 9 5 0 0 82 15 234
2011 PM-02 32 42 0 21 5 0 0 74 26 19
2011 PM-03 27 42 0 12 19 0 0 69 31 26
2011 PM-04 47 39 7 7 1 0 0 85 8 101
2011 PM-05 30 56 2 8 4 0 0 86 12 50
2011 PM-06 49 32 3 11 5 0 0 81 16 37
2008 PM 43 41 2 10 3 0 0 85 13 217
2008 PM-02 50 31 8 4 8 0 0 81 12 26
2008 PM-03 46 38 0 15 0 0 0 85 15 13
2008 PM-04 42 45 2 8 3 0 0 87 11 111
2008 PM-05 56 38 0 6 0 0 0 94 6 34
2008 PM-06 28 41 3 22 6 0 0 69 28 32

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 66 25 5 2 1 1 1 93 3 148
2017 PM-03 71 25 0 0 0 4 0 100 0 24
2017 PM-04 66 24 5 2 2 0 2 91 3 59
2017 PM-05 62 31 3 3 0 0 0 93 3 29
2017 PM-06 61 30 4 4 0 0 0 91 4 23
2014 PM 65 25 5 2 1 1 1 92 3 187
2014 PM-02 75 19 6 0 0 0 0 94 0 16
2014 PM-03 57 43 0 0 0 0 0 100 0 21
2014 PM-04 60 25 8 1 1 1 2 89 2 83
2014 PM-05 67 22 3 8 0 0 0 89 8 36
2014 PM-06 77 19 4 0 0 0 0 96 0 26
2011 PM 71 17 5 4 3 0 0 88 7 234
2011 PM-02 74 11 11 0 5 0 0 84 5 19
2011 PM-03 73 12 8 0 8 0 0 85 8 26
2011 PM-04 76 14 4 3 2 0 1 91 5 101
2011 PM-05 60 24 4 10 2 0 0 84 12 50
2011 PM-06 70 22 3 3 3 0 0 92 5 37
2008 PM 72 16 3 3 3 0 1 90 7 216
2008 PM-02 81 4 8 0 8 0 0 85 8 26
2008 PM-03 92 8 0 0 0 0 0 100 0 13
2008 PM-04 74 16 4 3 2 0 2 92 5 111
2008 PM-05 74 15 0 6 6 0 0 88 12 34
2008 PM-06 48 32 3 6 3 3 3 86 10 31

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 59 24 7 8 2 0 1 83 10 149
2017 PM-03 62 29 8 0 0 0 0 92 0 24
2017 PM-04 60 22 7 8 2 0 2 83 10 60
2017 PM-05 45 31 3 14 7 0 0 76 21 29
2017 PM-06 62 21 9 9 0 0 0 82 9 23
2014 PM 65 16 4 6 7 0 2 83 13 186
2014 PM-02 75 13 0 6 0 0 6 93 7 16
2014 PM-03 60 30 5 5 0 0 0 90 5 20
2014 PM-04 63 13 4 4 14 0 2 78 18 83
2014 PM-05 64 22 3 8 3 0 0 86 11 36
2014 PM-06 69 12 11 8 0 0 0 81 8 26
2011 PM 62 18 2 11 8 0 0 79 19 234
2011 PM-02 58 21 5 5 11 0 0 79 16 19
2011 PM-03 69 8 4 8 8 0 4 80 16 26
2011 PM-04 67 13 2 12 6 0 0 80 18 101
2011 PM-05 54 24 0 14 8 0 0 78 22 50
2011 PM-06 54 27 0 8 11 0 0 81 19 37
2008 PM 67 13 2 10 6 0 1 81 16 217
2008 PM-02 65 8 4 12 12 0 0 73 23 26
2008 PM-03 77 8 8 8 0 0 0 85 8 13
2008 PM-04 68 14 2 9 5 0 2 83 15 111
2008 PM-05 71 12 3 15 0 0 0 82 15 34
2008 PM-06 59 16 0 6 16 0 3 77 23 32

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 40 38 6 12 4 0 0 78 16 149
2017 PM-03 50 25 8 8 8 0 0 75 17 24
2017 PM-04 43 33 9 8 7 0 0 76 15 60
2017 PM-05 28 49 3 21 0 0 0 76 21 29
2017 PM-06 35 52 0 13 0 0 0 87 13 23
2014 PM 36 33 7 13 11 1 0 69 24 187
2014 PM-02 63 19 6 12 0 0 0 81 12 16
2014 PM-03 38 52 9 0 0 0 0 91 0 21
2014 PM-04 28 43 8 8 12 0 0 71 20 83
2014 PM-05 33 19 8 28 11 0 0 53 39 36
2014 PM-06 46 11 4 19 16 4 0 60 36 26
2011 PM 39 30 9 14 6 0 0 70 21 233
2011 PM-02 32 32 21 5 11 0 0 63 16 19
2011 PM-03 31 38 8 12 12 0 0 69 23 26
2011 PM-04 40 37 8 13 2 0 0 77 15 100
2011 PM-05 42 28 10 14 6 0 0 70 20 50
2011 PM-06 46 11 8 24 11 0 0 57 35 37

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 29 42 11 11 6 0 0 71 17 149
2017 PM-03 46 29 13 8 4 0 0 75 12 24
2017 PM-04 27 43 12 12 7 0 0 70 18 60
2017 PM-05 24 48 14 14 0 0 0 72 14 29
2017 PM-06 35 34 14 4 13 0 0 69 17 23
2014 PM 28 43 10 13 6 0 0 71 19 187
2014 PM-02 37 31 12 13 6 0 0 68 19 16
2014 PM-03 14 52 24 5 5 0 0 66 9 21
2014 PM-04 24 43 6 16 11 0 0 68 26 83
2014 PM-05 28 44 19 8 0 0 0 72 8 36
2014 PM-06 46 43 0 11 0 0 0 89 11 26
2011 PM 28 42 12 12 6 0 0 70 18 234
2011 PM-02 26 37 11 5 21 0 0 63 26 19
2011 PM-03 12 38 19 23 8 0 0 50 31 26
2011 PM-04 26 50 14 6 5 0 0 75 11 101
2011 PM-05 32 42 8 12 6 0 0 74 18 50
2011 PM-06 41 30 8 22 0 0 0 70 22 37
2008 PM 30 41 13 11 3 1 1 73 14 216
2008 PM-02 35 27 15 19 4 0 0 62 23 26
2008 PM-03 38 38 8 8 0 0 8 83 8 13
2008 PM-04 31 43 13 9 2 1 2 76 11 110
2008 PM-05 35 41 6 9 6 3 0 79 15 34
2008 PM-06 13 47 22 16 3 0 0 59 19 32

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 38 39 9 7 6 0 0 77 13 148
2017 PM-03 35 48 13 4 0 0 0 82 4 23
2017 PM-04 35 41 8 5 10 0 0 77 15 60
2017 PM-05 45 31 14 10 0 0 0 76 10 29
2017 PM-06 47 31 4 9 9 0 0 78 18 23
2014 PM 30 44 9 12 5 0 0 74 17 187
2014 PM-02 12 37 19 12 19 0 0 50 32 16
2014 PM-03 15 52 5 14 14 0 0 67 28 21
2014 PM-04 31 46 6 14 2 0 0 77 17 83
2014 PM-05 31 44 17 8 0 0 0 75 8 36
2014 PM-06 58 31 4 8 0 0 0 89 8 26
2011 PM 38 35 8 15 4 0 0 73 19 234
2011 PM-02 16 47 11 21 5 0 0 63 26 19
2011 PM-03 35 42 8 12 4 0 0 77 15 26
2011 PM-04 37 32 10 18 4 0 0 68 22 101
2011 PM-05 44 30 8 14 4 0 0 74 18 50
2011 PM-06 46 38 3 8 5 0 0 84 14 37
2008 PM 35 41 9 9 5 0 0 77 14 217
2008 PM-02 38 19 8 27 8 0 0 58 35 26
2008 PM-03 23 69 0 0 8 0 0 92 8 13
2008 PM-04 32 45 10 9 5 0 0 77 14 111
2008 PM-05 44 38 9 6 3 0 0 82 9 34
2008 PM-06 44 41 9 0 6 0 0 84 6 32

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 41 42 3 8 5 0 0 83 13 149
2017 PM-03 45 46 8 0 0 0 0 92 0 24
2017 PM-04 35 43 3 10 8 0 0 78 18 60
2017 PM-05 52 34 0 10 3 0 0 86 14 29
2017 PM-06 44 38 4 4 9 0 0 82 13 23
2014 PM 35 38 10 12 5 0 0 74 17 187
2014 PM-02 31 25 12 19 12 0 0 56 32 16
2014 PM-03 24 47 9 14 5 0 0 72 19 21
2014 PM-04 31 41 11 10 7 0 0 72 17 83
2014 PM-05 36 42 14 8 0 0 0 78 8 36
2014 PM-06 57 31 0 11 0 0 0 89 11 26
2011 PM 42 38 6 9 6 0 0 80 14 233
2011 PM-02 37 37 5 5 16 0 0 74 21 19
2011 PM-03 31 54 4 8 4 0 0 85 12 26
2011 PM-04 32 46 7 10 6 0 0 77 16 101
2011 PM-05 59 27 6 4 4 0 0 86 8 49
2011 PM-06 59 22 3 14 3 0 0 81 16 37
2008 PM 36 44 7 7 5 0 0 81 12 217
2008 PM-02 46 23 12 12 8 0 0 69 19 26
2008 PM-03 31 54 15 0 0 0 0 85 0 13
2008 PM-04 30 47 7 11 5 1 0 77 15 111
2008 PM-05 50 44 0 3 3 0 0 94 6 34
2008 PM-06 41 47 6 0 6 0 0 88 6 32

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 46 40 7 5 1 0 1 87 5 149
2017 PM-03 54 33 8 4 0 0 0 88 4 24
2017 PM-04 43 42 10 5 0 0 0 85 5 60
2017 PM-05 49 48 3 0 0 0 0 97 0 29
2017 PM-06 51 40 4 0 4 0 0 91 4 23
2014 PM 43 36 11 8 2 1 0 80 10 187
2014 PM-02 43 38 6 12 0 0 0 81 12 16
2014 PM-03 43 47 5 5 0 0 0 91 5 21
2014 PM-04 37 32 18 8 2 1 0 71 11 83
2014 PM-05 42 44 6 6 3 0 0 86 8 36
2014 PM-06 61 31 4 4 0 0 0 92 4 26

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 48 33 10 6 3 0 0 81 9 149
2017 PM-03 58 25 8 8 0 0 0 83 8 24
2017 PM-04 53 30 10 5 2 0 0 83 7 60
2017 PM-05 45 48 3 3 0 0 0 93 3 29
2017 PM-06 34 30 23 4 8 0 0 64 13 23
2014 PM 45 29 11 8 7 0 0 74 15 187
2014 PM-02 25 44 19 12 0 0 0 69 12 16
2014 PM-03 34 43 9 14 0 0 0 76 14 21
2014 PM-04 49 24 12 4 11 0 0 74 14 83
2014 PM-05 42 33 11 6 8 0 0 75 14 36
2014 PM-06 54 23 4 15 4 0 0 77 19 26
2011 PM 41 33 7 11 8 1 0 74 19 233
2011 PM-02 47 21 16 11 5 0 0 68 16 19
2011 PM-03 40 28 4 16 12 0 0 68 28 25
2011 PM-04 40 39 3 13 6 0 0 78 19 101
2011 PM-05 50 24 8 8 8 2 0 76 16 50
2011 PM-06 30 41 14 5 8 3 0 72 14 37

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 33 26 12 16 6 2 5 63 24 148
2017 PM-03 33 21 25 12 4 4 0 56 17 24
2017 PM-04 39 20 12 15 7 3 3 63 24 59
2017 PM-05 28 38 7 17 0 0 10 73 19 29
2017 PM-06 26 35 8 27 0 0 4 64 28 23
2014 PM 31 27 10 14 10 1 7 63 26 187
2014 PM-02 25 19 6 25 12 0 12 50 43 16
2014 PM-03 34 28 14 9 14 0 0 62 24 21
2014 PM-04 29 27 11 10 14 1 8 61 27 83
2014 PM-05 28 36 14 14 6 0 3 66 20 36
2014 PM-06 43 27 4 23 0 0 4 72 24 26
2011 PM 31 25 10 15 15 1 2 58 32 233
2011 PM-02 32 21 16 16 11 0 5 56 28 19
2011 PM-03 8 35 15 19 23 0 0 42 42 26
2011 PM-04 39 22 10 13 15 0 2 62 28 101
2011 PM-05 24 32 8 14 16 4 2 60 32 50
2011 PM-06 36 19 8 19 14 3 0 57 34 36
2008 PM 37 29 5 11 13 2 3 70 25 217
2008 PM-02 31 31 4 15 12 4 4 67 29 26
2008 PM-03 46 38 0 8 8 0 0 85 15 13
2008 PM-04 45 31 5 6 9 2 3 79 16 111
2008 PM-05 35 24 3 18 18 3 0 61 36 34
2008 PM-06 13 25 9 19 22 3 9 43 46 32

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 29 47 9 11 3 0 0 77 15 149
2017 PM-03 25 58 13 0 4 0 0 83 4 24
2017 PM-04 27 46 8 15 3 0 0 73 18 60
2017 PM-05 24 59 7 10 0 0 0 83 10 29
2017 PM-06 44 34 4 13 4 0 0 78 17 23
2014 PM 16 54 11 12 8 0 0 70 20 187
2014 PM-02 12 50 0 6 32 0 0 62 38 16
2014 PM-03 9 57 19 5 9 0 0 67 14 21
2014 PM-04 14 52 12 14 7 0 0 66 22 83
2014 PM-05 8 64 17 11 0 0 0 72 11 36
2014 PM-06 39 46 0 11 4 0 0 85 15 26
2011 PM 26 38 16 14 6 0 0 65 19 233
2011 PM-02 16 32 32 16 5 0 0 47 21 19
2011 PM-03 27 54 8 4 4 4 0 84 8 26
2011 PM-04 26 33 21 17 3 0 0 59 20 100
2011 PM-05 26 40 12 12 10 0 0 66 22 50
2011 PM-06 32 41 5 14 8 0 0 73 22 37
2008 PM 30 45 9 12 5 0 0 75 16 215
2008 PM-02 32 36 8 16 8 0 0 68 24 25
2008 PM-03 42 50 0 8 0 0 0 92 8 12
2008 PM-04 27 46 12 12 4 0 0 73 15 111
2008 PM-05 32 47 9 9 3 0 0 79 12 34
2008 PM-06 34 41 3 13 9 0 0 75 22 32

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 27 45 11 9 8 0 0 72 17 148
2017 PM-03 39 48 4 4 4 0 0 87 9 23
2017 PM-04 22 49 15 8 7 0 0 70 15 60
2017 PM-05 28 48 10 10 3 0 0 76 14 29
2017 PM-06 30 34 9 14 13 0 0 64 27 23
2014 PM 23 38 13 15 11 0 0 61 26 187
2014 PM-02 31 19 12 25 12 0 0 50 37 16
2014 PM-03 14 43 9 19 14 0 0 57 33 21
2014 PM-04 18 43 16 13 10 0 0 61 23 83
2014 PM-05 25 33 19 11 11 0 0 58 22 36
2014 PM-06 31 42 0 15 12 0 0 73 27 26
2011 PM 24 38 11 15 11 1 0 63 26 234
2011 PM-02 16 42 11 11 21 0 0 58 32 19
2011 PM-03 27 19 15 23 12 4 0 48 36 26
2011 PM-04 24 43 12 13 8 1 0 67 21 101
2011 PM-05 30 40 8 12 10 0 0 70 22 50
2011 PM-06 19 38 11 19 14 0 0 57 32 37

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 27 40 12 14 7 0 0 66 22 148
2017 PM-03 33 42 13 8 4 0 0 75 12 24
2017 PM-04 24 41 15 14 7 0 0 65 20 59
2017 PM-05 28 45 10 17 0 0 0 72 17 29
2017 PM-06 26 34 9 18 13 0 0 60 31 23

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 36 41 12 7 4 0 0 77 11 149
2017 PM-03 54 29 9 8 0 0 0 83 8 24
2017 PM-04 28 40 18 8 5 0 0 68 13 60
2017 PM-05 28 62 3 7 0 0 0 90 7 29
2017 PM-06 44 38 5 0 13 0 0 82 13 23
2014 PM 30 43 12 10 3 1 0 74 14 186
2014 PM-02 37 37 0 19 6 0 0 75 25 16
2014 PM-03 30 65 5 0 0 0 0 95 0 20
2014 PM-04 24 40 20 10 4 2 0 65 14 83
2014 PM-05 28 50 8 8 6 0 0 78 14 36
2014 PM-06 46 34 4 15 0 0 0 81 15 26
2011 PM 32 41 9 11 7 0 0 73 18 234
2011 PM-02 26 37 21 11 5 0 0 63 16 19
2011 PM-03 38 35 12 8 8 0 0 73 15 26
2011 PM-04 28 41 12 13 6 1 0 69 19 101
2011 PM-05 34 46 2 10 8 0 0 80 18 50
2011 PM-06 38 43 0 8 11 0 0 81 19 37
2008 PM 35 38 13 6 6 2 0 75 12 216
2008 PM-02 31 42 12 4 8 4 0 76 12 26
2008 PM-03 25 58 17 0 0 0 0 83 0 12
2008 PM-04 36 36 15 8 4 1 0 73 12 111
2008 PM-05 38 47 3 3 6 3 0 88 9 34
2008 PM-06 38 28 16 3 13 3 0 68 16 32

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 27 48 8 9 9 0 0 75 17 149
2017 PM-03 37 42 8 12 0 0 0 79 12 24
2017 PM-04 28 39 12 10 12 0 0 67 22 60
2017 PM-05 14 72 7 3 3 0 0 86 7 29
2017 PM-06 26 61 0 0 13 0 0 87 13 23

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 42 41 12 4 1 0 0 83 5 149
2017 PM-03 54 33 9 4 0 0 0 87 4 24
2017 PM-04 40 40 13 5 2 0 0 80 7 60
2017 PM-05 38 45 14 3 0 0 0 83 3 29
2017 PM-06 48 44 4 4 0 0 0 91 4 23
2014 PM 53 30 9 5 2 1 0 83 8 186
2014 PM-02 62 19 12 0 6 0 0 81 6 16
2014 PM-03 57 28 5 5 5 0 0 86 9 21
2014 PM-04 42 35 13 7 1 1 0 78 9 82
2014 PM-05 64 28 3 6 0 0 0 92 6 36
2014 PM-06 66 23 8 0 4 0 0 89 4 26
2011 PM 51 30 11 6 2 0 0 81 8 234
2011 PM-02 42 42 16 0 0 0 0 84 0 19
2011 PM-03 62 23 8 4 4 0 0 85 8 26
2011 PM-04 41 35 14 9 2 0 0 75 11 101
2011 PM-05 58 28 10 2 2 0 0 86 4 50
2011 PM-06 68 19 3 8 3 0 0 86 11 37

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 23 40 9 18 9 1 0 63 27 148
2017 PM-03 22 39 13 22 0 4 0 64 23 23
2017 PM-04 27 33 7 19 15 0 0 60 34 60
2017 PM-05 14 62 14 7 3 0 0 76 10 29
2017 PM-06 31 39 4 18 8 0 0 70 26 23
2014 PM 19 38 13 21 9 0 0 57 30 187
2014 PM-02 12 43 6 19 19 0 0 56 38 16
2014 PM-03 9 43 19 19 9 0 0 53 28 21
2014 PM-04 12 37 16 25 10 0 0 49 35 83
2014 PM-05 25 44 14 11 6 0 0 69 17 36
2014 PM-06 42 27 4 23 4 0 0 69 27 26
2011 PM 23 32 15 19 12 0 0 55 30 234
2011 PM-02 11 42 16 21 11 0 0 53 32 19
2011 PM-03 19 38 15 19 8 0 0 58 27 26
2011 PM-04 21 29 17 25 9 0 0 50 34 101
2011 PM-05 30 34 12 6 18 0 0 64 24 50
2011 PM-06 27 32 11 19 11 0 0 59 30 37

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 29 38 11 14 9 0 0 67 23 149
2017 PM-03 33 46 8 12 0 0 0 79 12 24
2017 PM-04 27 34 10 16 13 0 0 60 30 60
2017 PM-05 24 51 17 3 3 0 0 76 7 29
2017 PM-06 35 25 10 17 13 0 0 60 30 23
2014 PM 28 32 18 14 9 0 0 59 23 186
2014 PM-02 37 31 0 13 19 0 0 68 32 16
2014 PM-03 19 47 19 14 0 0 0 67 14 21
2014 PM-04 18 25 28 19 10 0 0 43 29 83
2014 PM-05 37 43 9 9 3 0 0 80 11 35
2014 PM-06 42 27 12 11 8 0 0 69 19 26

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 24 46 11 14 5 0 0 70 19 149
2017 PM-03 29 46 12 12 0 0 0 75 12 24
2017 PM-04 32 35 13 15 5 0 0 67 20 60
2017 PM-05 14 62 10 10 3 0 0 76 14 29
2017 PM-06 18 52 9 13 8 0 0 70 22 23
2014 PM 26 37 15 17 4 1 0 64 21 187
2014 PM-02 31 37 6 19 6 0 0 68 25 16
2014 PM-03 14 43 9 33 0 0 0 57 33 21
2014 PM-04 19 40 21 13 6 1 0 60 19 83
2014 PM-05 28 42 14 11 6 0 0 69 17 36
2014 PM-06 42 27 8 23 0 0 0 69 23 26
2011 PM 34 41 9 10 5 0 0 76 16 234
2011 PM-02 37 37 16 5 5 0 0 74 11 19
2011 PM-03 27 50 12 12 0 0 0 77 12 26
2011 PM-04 35 38 9 13 4 1 1 74 17 101
2011 PM-05 36 48 6 6 4 0 0 84 10 50
2011 PM-06 32 41 3 11 14 0 0 73 24 37

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 40 39 11 8 2 0 0 79 10 148
2017 PM-03 42 37 17 4 0 0 0 79 4 24
2017 PM-04 42 33 14 10 2 0 0 75 12 59
2017 PM-05 38 51 7 3 0 0 0 90 3 29
2017 PM-06 43 40 4 8 4 0 0 83 13 23
2014 PM 27 45 12 11 5 0 0 73 15 187
2014 PM-02 31 25 12 19 12 0 0 56 32 16
2014 PM-03 29 52 9 0 9 0 0 81 9 21
2014 PM-04 23 42 18 14 2 0 0 65 17 83
2014 PM-05 19 64 8 8 0 0 0 83 8 36
2014 PM-06 46 43 0 4 8 0 0 89 11 26
2011 PM 35 39 14 9 3 0 0 74 12 234
2011 PM-02 26 42 21 5 5 0 0 68 11 19
2011 PM-03 27 50 15 0 4 4 0 80 4 26
2011 PM-04 38 33 17 12 1 0 0 70 13 101
2011 PM-05 32 48 8 8 4 0 0 80 12 50
2011 PM-06 41 38 5 8 8 0 0 78 16 37
2008 PM 36 44 7 9 4 0 0 80 13 216
2008 PM-02 46 27 4 15 8 0 0 73 23 26
2008 PM-03 50 42 0 8 0 0 0 92 8 12
2008 PM-04 32 47 10 8 4 0 0 78 12 111
2008 PM-05 41 47 3 6 3 0 0 88 9 34
2008 PM-06 34 44 6 13 3 0 0 78 16 32

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 43 29 19 6 2 0 1 72 8 149
2017 PM-03 46 29 17 4 0 0 4 78 4 24
2017 PM-04 50 34 10 5 2 0 0 83 7 60
2017 PM-05 31 31 34 3 0 0 0 62 3 29
2017 PM-06 38 13 31 14 4 0 0 51 18 23
2014 PM 33 40 20 5 2 0 1 73 7 187
2014 PM-02 31 44 25 0 0 0 0 75 0 16
2014 PM-03 14 38 38 9 0 0 0 53 9 21
2014 PM-04 42 35 16 5 2 0 0 77 7 83
2014 PM-05 25 53 17 0 6 0 0 78 6 36
2014 PM-06 27 38 20 11 0 0 4 68 12 26
2011 PM 34 35 17 8 6 0 0 69 14 234
2011 PM-02 47 42 0 5 5 0 0 89 11 19
2011 PM-03 38 35 23 0 4 0 0 73 4 26
2011 PM-04 37 35 17 9 3 0 0 71 12 101
2011 PM-05 32 38 16 8 6 0 0 70 14 50
2011 PM-06 19 32 22 14 14 0 0 51 27 37
2008 PM 22 35 20 17 6 0 0 57 23 216
2008 PM-02 23 50 15 8 4 0 0 73 12 26
2008 PM-03 31 38 23 0 8 0 0 69 8 13
2008 PM-04 25 36 18 15 5 0 0 62 20 110
2008 PM-05 18 29 24 21 9 0 0 47 29 34
2008 PM-06 13 22 25 31 9 0 0 34 41 32

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 14 23 44 12 3 2 1 16 38 148
2017 PM-03 8 12 42 25 4 8 0 32 23 24
2017 PM-04 17 27 41 10 2 0 3 12 45 59
2017 PM-05 7 28 55 7 0 4 0 7 36 29
2017 PM-06 22 25 35 9 9 0 0 18 47 23
2014 PM 18 33 37 8 2 1 2 10 52 186
2014 PM-02 14 20 40 20 0 0 7 21 36 15
2014 PM-03 14 34 38 9 0 0 5 10 50 21
2014 PM-04 22 32 37 6 0 1 1 6 55 83
2014 PM-05 17 44 33 3 3 0 0 6 61 36
2014 PM-06 20 23 38 15 4 0 0 19 43 26
2011 PM 19 37 33 9 2 0 0 11 56 234
2011 PM-02 26 47 21 5 0 0 0 5 74 19
2011 PM-03 19 27 42 4 4 0 4 8 48 26
2011 PM-04 14 37 38 10 2 0 0 12 50 101
2011 PM-05 26 36 22 12 4 0 0 16 62 50
2011 PM-06 19 41 35 5 0 0 0 5 59 37
2008 PM 17 35 33 13 1 1 0 15 52 216
2008 PM-02 19 27 27 27 0 0 0 27 46 26
2008 PM-03 8 23 62 8 0 0 0 8 31 13
2008 PM-04 17 33 34 14 1 1 1 15 51 110
2008 PM-05 21 41 24 6 6 3 0 12 64 34
2008 PM-06 13 47 31 9 0 0 0 9 59 32

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 11 25 31 20 6 4 2 29 38 147
2017 PM-03 8 4 37 25 17 8 0 46 14 24
2017 PM-04 15 30 26 21 2 3 3 24 48 58
2017 PM-05 3 24 48 11 3 7 3 16 31 29
2017 PM-06 9 30 22 35 4 0 0 40 39 23
2014 PM 16 27 34 16 4 2 1 21 44 186
2014 PM-02 27 20 20 20 7 7 0 28 50 15
2014 PM-03 9 24 28 24 9 5 0 35 35 21
2014 PM-04 18 31 34 13 0 2 1 14 51 83
2014 PM-05 14 31 36 11 6 0 3 17 46 36
2014 PM-06 11 23 38 20 8 0 0 27 34 26
2011 PM 24 23 28 18 6 2 0 24 47 233
2011 PM-02 26 37 11 26 0 0 0 26 63 19
2011 PM-03 38 19 23 8 4 4 4 13 63 26
2011 PM-04 17 22 34 19 5 3 0 25 40 100
2011 PM-05 28 12 30 18 12 0 0 30 40 50
2011 PM-06 24 35 19 16 5 0 0 22 59 37
2008 PM 19 35 24 16 4 2 0 20 55 217
2008 PM-02 8 31 23 19 15 4 0 36 40 26
2008 PM-03 15 15 38 31 0 0 0 31 31 13
2008 PM-04 20 37 25 14 2 2 0 17 58 111
2008 PM-05 26 35 21 12 3 3 0 15 64 34
2008 PM-06 19 41 22 16 3 0 0 19 59 32

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 27 29 29 11 0 3 1 11 58 148
2017 PM-03 12 17 37 25 0 8 0 27 32 24
2017 PM-04 37 29 27 3 0 0 3 3 68 59
2017 PM-05 21 38 28 7 0 7 0 7 63 29
2017 PM-06 30 36 13 22 0 0 0 22 65 23
2014 PM 50 27 16 3 2 1 1 5 79 186
2014 PM-02 21 40 33 7 0 0 0 7 60 15
2014 PM-03 38 34 24 5 0 0 0 5 72 21
2014 PM-04 63 22 12 0 1 1 1 1 86 83
2014 PM-05 50 36 14 0 0 0 0 0 86 36
2014 PM-06 43 27 15 11 4 0 0 15 69 26
2011 PM 60 22 15 2 0 0 1 3 83 234
2011 PM-02 58 32 11 0 0 0 0 0 89 19
2011 PM-03 42 27 31 0 0 0 0 0 69 26
2011 PM-04 64 23 11 1 1 0 0 2 87 101
2011 PM-05 60 20 12 6 0 0 2 6 82 50
2011 PM-06 59 16 19 3 0 0 3 3 78 37
2008 PM 39 29 23 4 1 2 1 6 70 215
2008 PM-02 42 27 15 8 4 4 0 12 72 26
2008 PM-03 38 31 23 0 0 0 8 0 75 13
2008 PM-04 34 32 25 6 1 2 1 7 68 109
2008 PM-05 47 24 21 3 3 3 0 6 73 34
2008 PM-06 41 28 28 0 0 0 3 0 71 32

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 15 18 41 17 3 3 3 22 34 148
2017 PM-03 4 17 44 17 4 9 4 25 25 23
2017 PM-04 13 17 50 13 2 0 5 16 31 60
2017 PM-05 21 14 35 21 3 7 0 26 37 29
2017 PM-06 22 32 21 17 4 0 4 23 56 23
2014 PM 19 28 33 15 5 0 1 20 47 185
2014 PM-02 13 34 20 20 13 0 0 33 47 15
2014 PM-03 19 24 33 24 0 0 0 24 43 21
2014 PM-04 21 26 35 15 2 0 1 17 47 82
2014 PM-05 19 39 33 6 3 0 0 8 58 36
2014 PM-06 23 19 31 23 4 0 0 27 43 26
2011 PM 26 25 33 15 1 0 0 16 51 233
2011 PM-02 26 26 32 16 0 0 0 16 53 19
2011 PM-03 19 19 38 19 4 0 0 23 38 26
2011 PM-04 26 26 36 13 0 0 0 13 51 101
2011 PM-05 29 20 27 22 2 0 0 24 49 49
2011 PM-06 27 35 30 8 0 0 0 8 62 37
2008 PM 21 27 34 13 5 1 0 17 49 216
2008 PM-02 23 19 35 15 8 0 0 23 42 26
2008 PM-03 8 31 46 15 0 0 0 15 38 13
2008 PM-04 17 26 34 15 5 2 0 21 44 110
2008 PM-05 38 24 24 9 6 0 0 15 62 34
2008 PM-06 22 34 41 3 0 0 0 3 56 32

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 19 33 28 11 5 3 1 17 54 149
2017 PM-03 8 25 37 8 8 13 0 19 38 24
2017 PM-04 25 34 27 10 2 0 3 12 60 60
2017 PM-05 28 24 38 7 0 4 0 7 54 29
2017 PM-06 9 43 18 13 18 0 0 31 52 23
2014 PM 31 29 25 9 5 1 1 14 60 185
2014 PM-02 21 26 26 13 7 0 7 21 50 15
2014 PM-03 24 19 33 19 0 5 0 20 45 21
2014 PM-04 37 29 22 6 5 0 1 11 67 83
2014 PM-05 28 39 31 3 0 0 0 3 67 36
2014 PM-06 27 27 27 15 4 0 0 19 54 26
2011 PM 29 29 26 11 3 0 1 14 59 234
2011 PM-02 37 21 42 0 0 0 0 0 58 19
2011 PM-03 27 23 31 15 4 0 0 19 50 26
2011 PM-04 25 31 27 10 5 1 2 15 57 101
2011 PM-05 30 30 24 14 0 0 2 14 61 50
2011 PM-06 35 32 19 14 0 0 0 14 68 37
2008 PM 22 27 27 15 7 1 1 22 50 216
2008 PM-02 19 35 15 15 15 0 0 31 54 26
2008 PM-03 8 15 54 23 0 0 0 23 23 13
2008 PM-04 21 22 27 18 8 2 2 27 44 110
2008 PM-05 29 38 15 9 6 3 0 15 70 34
2008 PM-06 25 31 38 6 0 0 0 6 56 32

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 12 28 31 14 8 4 3 24 43 149
2017 PM-03 8 29 29 12 13 8 0 27 41 24
2017 PM-04 15 27 35 12 7 0 5 19 44 60
2017 PM-05 10 31 31 14 3 4 7 19 46 29
2017 PM-06 13 27 25 18 13 4 0 32 42 23
2014 PM 13 24 36 16 9 1 3 25 38 186
2014 PM-02 13 21 33 20 7 0 7 28 36 15
2014 PM-03 9 19 38 9 19 5 0 30 30 21
2014 PM-04 14 22 39 19 4 0 2 23 37 83
2014 PM-05 14 28 31 14 11 0 3 26 43 36
2014 PM-06 11 23 38 11 12 0 4 24 36 26
2011 PM 22 21 32 14 6 2 3 21 45 234
2011 PM-02 21 37 16 11 5 0 11 18 65 19
2011 PM-03 38 15 27 15 4 0 0 19 54 26
2011 PM-04 12 26 36 14 6 4 3 21 40 101
2011 PM-05 34 12 30 12 8 0 4 21 48 50
2011 PM-06 22 19 35 16 5 0 3 22 42 37
2008 PM 27 31 24 11 4 2 1 15 60 215
2008 PM-02 31 35 19 4 8 4 0 12 68 26
2008 PM-03 31 15 23 31 0 0 0 31 46 13
2008 PM-04 28 27 30 10 1 2 3 12 57 109
2008 PM-05 32 35 12 9 9 3 0 18 70 34
2008 PM-06 16 44 19 16 6 0 0 22 59 32

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 25 31 27 10 2 3 3 13 59 149
2017 PM-03 12 17 33 25 4 8 0 32 32 24
2017 PM-04 33 34 25 3 0 0 5 4 70 60
2017 PM-05 17 31 35 7 0 7 3 8 54 29
2017 PM-06 38 36 9 13 4 0 0 18 74 23
2014 PM 43 27 25 3 1 0 1 4 70 187
2014 PM-02 32 31 25 12 0 0 0 12 63 16
2014 PM-03 47 15 28 9 0 0 0 9 62 21
2014 PM-04 52 24 23 0 0 0 1 0 77 83
2014 PM-05 33 39 28 0 0 0 0 0 72 36
2014 PM-06 35 27 27 8 4 0 0 11 62 26
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 75 16 3 3 1 1 1 93 4 149
2017 PM-03 75 12 0 4 0 4 4 95 5 24
2017 PM-04 83 8 5 2 0 0 2 93 2 60
2017 PM-05 62 27 0 7 3 0 0 90 10 29
2017 PM-06 74 17 4 0 4 0 0 91 4 23
2014 PM 71 15 5 5 2 1 2 88 7 187
2014 PM-02 75 19 6 0 0 0 0 94 0 16
2014 PM-03 62 24 5 5 5 0 0 86 9 21
2014 PM-04 70 10 4 7 4 1 5 85 12 83
2014 PM-05 72 19 3 6 0 0 0 92 6 36
2014 PM-06 77 15 8 0 0 0 0 92 0 26
2011 PM 73 12 2 6 6 0 3 87 11 234
2011 PM-02 74 11 0 5 11 0 0 84 16 19
2011 PM-03 73 4 8 4 4 0 8 83 8 26
2011 PM-04 74 14 0 4 4 0 4 92 8 101
2011 PM-05 70 10 4 8 8 0 0 80 16 50
2011 PM-06 76 14 0 8 3 0 0 89 11 37
2008 PM 72 11 3 3 7 0 4 86 10 217
2008 PM-02 77 4 4 0 12 0 4 84 12 26
2008 PM-03 77 8 15 0 0 0 0 85 0 13
2008 PM-04 71 13 3 2 6 0 5 89 9 111
2008 PM-05 74 12 0 9 3 0 3 88 12 34
2008 PM-06 69 9 3 3 13 3 0 81 16 32

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 31 34 11 11 7 3 3 69 19 148
2017 PM-03 33 34 4 8 8 8 4 76 19 24
2017 PM-04 35 39 12 7 3 2 2 77 10 59
2017 PM-05 24 27 14 21 3 3 7 57 27 29
2017 PM-06 35 30 18 4 13 0 0 65 17 23
2014 PM 28 35 12 13 7 3 3 66 21 187
2014 PM-02 25 31 12 13 12 6 0 60 27 16
2014 PM-03 14 43 5 24 14 0 0 57 38 21
2014 PM-04 30 30 12 13 7 4 4 65 22 83
2014 PM-05 14 47 19 6 6 3 6 67 12 36
2014 PM-06 54 27 4 11 4 0 0 81 15 26

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 43 30 9 7 11 0 0 73 18 149
2017 PM-03 46 34 4 8 8 0 0 79 17 24
2017 PM-04 55 25 7 3 10 0 0 80 13 60
2017 PM-05 35 38 10 10 7 0 0 72 17 29
2017 PM-06 35 26 14 8 16 0 0 61 25 23
2014 PM 41 29 5 14 11 0 0 70 25 187
2014 PM-02 25 25 6 32 12 0 0 50 44 16
2014 PM-03 24 33 14 9 19 0 0 57 28 21
2014 PM-04 42 28 5 17 8 0 0 70 25 83
2014 PM-05 50 28 0 8 14 0 0 78 22 36
2014 PM-06 50 38 0 4 8 0 0 89 11 26

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 35 34 14 8 5 3 1 72 13 148
2017 PM-03 29 38 17 8 4 4 0 69 13 24
2017 PM-04 46 20 19 7 3 3 2 69 11 59
2017 PM-05 28 48 11 3 10 0 0 76 14 29
2017 PM-06 35 38 10 13 0 4 0 76 14 23
2014 PM 35 35 11 9 6 2 1 72 16 186
2014 PM-02 12 37 6 12 25 6 0 53 40 16
2014 PM-03 24 43 19 0 14 0 0 67 14 21
2014 PM-04 45 28 12 8 5 2 0 74 14 83
2014 PM-05 33 33 17 11 3 3 0 69 14 36
2014 PM-06 31 50 0 12 0 0 8 87 13 26
2011 PM 36 34 12 12 6 1 0 70 18 233
2011 PM-02 26 26 16 11 21 0 0 53 32 19
2011 PM-03 27 50 0 12 12 0 0 77 23 26
2011 PM-04 37 36 14 10 2 2 0 74 12 101
2011 PM-05 37 35 14 10 4 0 0 71 14 49
2011 PM-06 43 22 11 22 3 0 0 65 24 37
2008 PM 40 32 8 13 4 3 0 75 17 216
2008 PM-02 27 35 15 19 0 4 0 64 20 26
2008 PM-03 46 38 0 15 0 0 0 85 15 13
2008 PM-04 42 31 6 13 5 4 0 75 18 110
2008 PM-05 38 29 9 12 9 3 0 70 21 34
2008 PM-06 44 34 13 6 0 3 0 81 6 32

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 26 35 16 11 5 7 0 66 17 149
2017 PM-03 21 50 4 0 8 17 0 85 10 24
2017 PM-04 25 33 18 9 5 10 0 65 15 60
2017 PM-05 24 41 14 17 0 3 0 68 18 29
2017 PM-06 39 26 21 14 0 0 0 65 14 23
2014 PM 29 25 17 12 8 9 1 59 22 185
2014 PM-02 12 19 25 19 19 6 0 33 40 16
2014 PM-03 19 19 28 14 9 9 0 42 26 21
2014 PM-04 27 31 13 11 6 12 0 65 19 82
2014 PM-05 28 25 19 14 6 8 0 58 21 36
2014 PM-06 54 15 11 12 4 0 4 72 16 26
2011 PM 29 27 14 14 10 7 0 60 25 232
2011 PM-02 26 21 16 5 26 5 0 50 33 19
2011 PM-03 27 35 0 12 19 8 0 67 33 26
2011 PM-04 26 22 17 16 9 10 0 53 28 100
2011 PM-05 29 37 16 8 6 4 0 68 15 49
2011 PM-06 41 24 11 22 0 3 0 67 22 37
2008 PM 33 28 13 12 5 8 0 67 19 216
2008 PM-02 31 15 15 19 8 8 4 52 30 26
2008 PM-03 54 23 8 15 0 0 0 77 15 13
2008 PM-04 30 26 15 11 7 11 0 63 20 110
2008 PM-05 35 35 9 12 3 6 0 75 16 34
2008 PM-06 38 34 16 9 0 3 0 74 10 32

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 15 15 22 19 9 15 4 37 35 149
2017 PM-03 21 13 8 33 8 17 0 40 50 24
2017 PM-04 18 13 24 17 5 18 5 41 28 60
2017 PM-05 10 14 17 28 14 7 10 29 50 29
2017 PM-06 13 26 36 12 8 4 0 41 21 23
2014 PM 10 22 17 16 13 17 6 41 38 186
2014 PM-02 19 6 12 31 19 12 0 28 57 16
2014 PM-03 0 28 28 19 14 10 0 32 37 21
2014 PM-04 11 20 16 11 10 24 8 46 30 83
2014 PM-05 6 14 17 22 19 11 11 25 54 36
2014 PM-06 11 38 16 15 8 8 4 56 26 26

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 49 31 8 9 3 0 0 81 11 148
2017 PM-03 46 34 4 12 4 0 0 79 17 24
2017 PM-04 56 31 7 7 0 0 0 86 7 59
2017 PM-05 48 24 17 10 0 0 0 72 10 29
2017 PM-06 39 40 0 8 12 0 0 79 21 23
2014 PM 42 38 9 6 4 0 0 80 11 186
2014 PM-02 37 50 12 0 0 0 0 88 0 16
2014 PM-03 19 38 5 24 14 0 0 57 38 21
2014 PM-04 42 46 8 1 2 0 0 88 4 83
2014 PM-05 42 31 14 6 8 0 0 72 14 36
2014 PM-06 66 19 4 11 0 0 0 85 11 26
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 42 39 6 6 7 0 0 81 13 149
2017 PM-03 58 29 8 0 4 0 0 88 4 24
2017 PM-04 44 46 3 5 2 0 0 90 7 60
2017 PM-05 38 41 7 7 7 0 0 79 14 29
2017 PM-06 26 34 10 13 17 0 0 60 30 23
2014 PM 34 36 13 11 5 0 0 70 17 187
2014 PM-02 31 32 6 19 12 0 0 63 31 16
2014 PM-03 14 43 24 14 5 0 0 57 19 21
2014 PM-04 39 30 17 10 5 0 0 69 14 83
2014 PM-05 31 42 11 11 6 0 0 72 17 36
2014 PM-06 42 38 4 11 4 0 0 80 16 26
2011 PM 40 31 10 12 7 0 0 71 19 234
2011 PM-02 37 26 11 5 21 0 0 63 26 19
2011 PM-03 27 50 15 8 0 0 0 77 8 26
2011 PM-04 42 27 11 15 6 0 0 68 21 101
2011 PM-05 48 34 8 4 4 2 0 84 8 50
2011 PM-06 35 27 8 19 11 0 0 62 30 37
2008 PM 39 32 10 12 7 0 0 71 19 216
2008 PM-02 27 38 19 0 12 4 0 68 12 26
2008 PM-03 50 42 0 8 0 0 0 92 8 12
2008 PM-04 41 30 8 14 6 0 0 71 21 111
2008 PM-05 47 35 9 9 0 0 0 82 9 34
2008 PM-06 28 25 16 16 16 0 0 53 31 32

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 46 34 7 8 4 1 1 81 12 149
2017 PM-03 58 29 4 4 4 0 0 88 8 24
2017 PM-04 45 40 7 3 3 0 2 86 7 60
2017 PM-05 38 48 3 7 3 0 0 86 10 29
2017 PM-06 44 18 9 21 8 0 0 62 29 23
2014 PM 42 29 15 6 5 2 1 73 12 187
2014 PM-02 43 12 6 19 6 12 0 64 29 16
2014 PM-03 28 34 24 5 9 0 0 62 14 21
2014 PM-04 42 29 16 7 2 2 1 74 10 83
2014 PM-05 33 44 8 3 11 0 0 78 14 36
2014 PM-06 54 23 20 4 0 0 0 77 4 26
2011 PM 47 25 9 9 7 3 0 74 17 234
2011 PM-02 37 11 21 5 21 5 0 50 28 19
2011 PM-03 46 23 4 23 4 0 0 69 27 26
2011 PM-04 50 29 8 6 6 2 0 80 12 101
2011 PM-05 46 26 8 10 8 2 0 73 18 50
2011 PM-06 46 22 11 11 5 5 0 71 17 37
2008 PM 50 25 5 8 8 3 0 78 17 217
2008 PM-02 38 31 8 8 15 0 0 69 23 26
2008 PM-03 38 46 8 8 0 0 0 85 8 13
2008 PM-04 54 20 5 9 8 4 0 77 18 111
2008 PM-05 68 24 3 0 0 3 3 97 0 34
2008 PM-06 34 28 3 16 13 6 0 67 30 32

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 40 39 6 9 5 0 0 79 15 148
2017 PM-03 54 25 8 4 8 0 0 79 12 24
2017 PM-04 39 48 5 7 2 0 0 87 8 60
2017 PM-05 42 38 10 10 0 0 0 80 10 29
2017 PM-06 35 32 4 12 17 0 0 67 29 23
2014 PM 39 34 10 10 7 0 0 73 17 187
2014 PM-02 31 31 12 13 12 0 0 62 25 16
2014 PM-03 9 47 29 9 5 0 0 57 14 21
2014 PM-04 45 34 7 8 6 0 0 78 14 83
2014 PM-05 31 42 8 8 11 0 0 72 19 36
2014 PM-06 57 19 4 15 4 0 0 77 20 26
2011 PM 41 29 9 14 6 1 0 71 19 234
2011 PM-02 26 16 11 37 11 0 0 42 47 19
2011 PM-03 35 31 15 19 0 0 0 65 19 26
2011 PM-04 40 38 10 8 5 0 0 77 13 101
2011 PM-05 46 26 6 14 6 2 0 73 20 50
2011 PM-06 51 16 8 14 8 3 0 69 22 37
2008 PM 47 29 7 8 7 0 0 78 15 217
2008 PM-02 31 35 12 12 12 0 0 65 23 26
2008 PM-03 46 46 0 8 0 0 0 92 8 13
2008 PM-04 51 26 9 7 5 0 1 78 13 111
2008 PM-05 65 24 3 6 0 3 0 91 6 34
2008 PM-06 31 34 6 9 19 0 0 66 28 32

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 82 8 5 1 1 1 2 93 2 149
2017 PM-03 88 4 0 0 0 4 4 100 0 24
2017 PM-04 85 7 5 2 0 0 2 93 2 60
2017 PM-05 76 10 10 0 3 0 0 86 3 29
2017 PM-06 75 13 7 4 0 0 0 88 4 23
2014 PM 81 9 1 2 4 0 4 93 6 187
2014 PM-02 81 12 0 0 0 0 6 100 0 16
2014 PM-03 91 5 0 0 5 0 0 95 5 21
2014 PM-04 77 11 0 1 6 0 5 92 8 83
2014 PM-05 78 11 3 3 3 0 3 91 6 36
2014 PM-06 85 4 4 4 0 0 4 92 4 26
2011 PM 82 6 1 4 4 0 2 90 8 233
2011 PM-02 84 0 0 0 16 0 0 84 16 19
2011 PM-03 85 8 0 0 0 0 8 100 0 26
2011 PM-04 83 7 1 3 3 0 3 93 6 101
2011 PM-05 78 2 4 10 6 0 0 80 16 49
2011 PM-06 84 14 0 3 0 0 0 97 3 37
2008 PM 79 5 4 3 5 0 5 88 8 217
2008 PM-02 77 12 0 4 4 0 4 92 8 26
2008 PM-03 69 23 8 0 0 0 0 92 0 13
2008 PM-04 77 3 4 4 6 0 6 86 11 111
2008 PM-05 94 0 3 0 0 0 3 97 0 34
2008 PM-06 78 6 6 3 6 0 0 84 9 32

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 49 30 7 5 4 2 2 83 9 149
2017 PM-03 42 29 8 8 8 0 4 74 17 24
2017 PM-04 55 32 2 5 5 2 0 88 10 60
2017 PM-05 42 41 10 3 0 0 3 86 4 29
2017 PM-06 48 16 23 0 4 4 4 70 5 23
2014 PM 53 23 7 4 7 5 2 81 11 187
2014 PM-02 38 25 6 0 19 12 0 72 21 16
2014 PM-03 48 24 9 5 5 9 0 79 10 21
2014 PM-04 52 20 8 2 8 6 2 79 12 83
2014 PM-05 53 33 3 8 0 0 3 89 9 36
2014 PM-06 57 19 8 4 8 0 4 80 12 26
2011 PM 48 26 4 8 11 2 1 76 20 234
2011 PM-02 47 26 0 5 21 0 0 74 26 19
2011 PM-03 42 31 8 8 12 0 0 73 19 26
2011 PM-04 50 27 5 6 11 1 0 78 17 101
2011 PM-05 58 16 0 10 8 6 2 80 20 50
2011 PM-06 35 32 5 14 8 3 3 71 23 37

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 61 25 3 6 4 0 0 87 10 149
2017 PM-03 67 21 4 4 4 0 0 88 8 24
2017 PM-04 70 17 5 5 3 0 0 87 8 60
2017 PM-05 55 31 3 7 3 0 0 86 10 29
2017 PM-06 53 30 0 13 4 0 0 83 17 23

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 68 19 4 4 4 1 0 88 8 148
2017 PM-03 79 12 4 0 4 0 0 92 4 24
2017 PM-04 70 18 2 5 3 2 0 90 8 60
2017 PM-05 61 25 7 7 0 0 0 86 7 28
2017 PM-06 57 21 9 4 8 0 0 78 13 23

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 53 28 9 4 6 0 0 81 10 148
2017 PM-03 62 29 4 0 4 0 0 92 4 24
2017 PM-04 58 27 10 0 5 0 0 85 5 59
2017 PM-05 42 45 10 0 3 0 0 86 3 29
2017 PM-06 48 13 4 21 13 0 0 61 34 23
2014 PM 43 34 7 10 6 0 0 77 16 187
2014 PM-02 43 19 12 19 6 0 0 63 25 16
2014 PM-03 19 53 5 14 9 0 0 72 24 21
2014 PM-04 43 35 6 8 7 0 0 78 16 83
2014 PM-05 36 47 6 6 6 0 0 83 11 36
2014 PM-06 65 11 8 16 0 0 0 77 16 26
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 27 34 14 13 0 0 11 69 15 29
2017 PM-06 25 37 19 12 0 0 7 67 13 16
2014 PM 37 27 24 7 0 0 7 68 7 30
2014 PM-05 30 20 30 0 0 0 20 63 0 10
2014 PM-06 44 33 12 11 0 0 0 77 11 18

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 16 32 20 17 10 5 0 51 28 148
2017 PM-03 25 38 8 17 4 9 0 68 23 24
2017 PM-04 15 25 22 15 17 7 0 43 34 60
2017 PM-05 21 38 24 10 3 4 0 61 14 29
2017 PM-06 4 38 23 26 8 0 0 42 35 23
2014 PM 16 31 16 18 9 11 0 52 29 187
2014 PM-02 31 38 6 12 6 6 0 74 20 16
2014 PM-03 5 48 9 14 14 9 0 58 31 21
2014 PM-04 15 28 16 18 10 14 0 49 32 83
2014 PM-05 11 25 33 14 6 11 0 41 22 36
2014 PM-06 23 27 11 31 8 0 0 50 38 26
2011 PM 12 34 15 15 18 6 0 49 35 232
2011 PM-02 11 47 16 5 16 5 0 61 22 19
2011 PM-03 8 38 15 4 31 4 0 48 36 26
2011 PM-04 11 37 16 15 10 10 0 54 28 99
2011 PM-05 16 22 20 20 18 4 0 40 40 50
2011 PM-06 14 32 5 19 30 0 0 46 49 37

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 21 29 16 19 12 1 1 51 32 149
2017 PM-03 29 42 4 17 8 0 0 71 25 24
2017 PM-04 22 18 18 18 20 2 2 41 40 60
2017 PM-05 17 34 17 24 3 4 0 53 29 29
2017 PM-06 13 34 27 18 8 0 0 47 26 23
2014 PM 11 35 17 21 13 3 0 48 35 187
2014 PM-02 25 44 6 19 6 0 0 69 25 16
2014 PM-03 5 57 14 9 9 5 0 65 20 21
2014 PM-04 11 29 19 23 13 5 0 42 38 83
2014 PM-05 8 33 19 19 17 3 0 43 37 36
2014 PM-06 11 31 16 27 15 0 0 42 42 26
2011 PM 11 23 18 21 25 2 0 35 47 232
2011 PM-02 16 16 26 16 26 0 0 32 42 19
2011 PM-03 8 35 15 12 27 4 0 44 40 26
2011 PM-04 7 24 24 20 22 2 0 32 43 99
2011 PM-05 16 16 16 28 20 4 0 33 50 50
2011 PM-06 16 27 0 24 32 0 0 43 57 37
2008 PM 21 33 18 17 11 2 0 54 28 217
2008 PM-02 23 27 27 12 8 4 0 52 20 26
2008 PM-03 31 54 8 8 0 0 0 85 8 13
2008 PM-04 20 34 17 17 10 2 0 55 28 111
2008 PM-05 21 32 12 21 12 3 0 55 33 34
2008 PM-06 19 25 22 19 16 0 0 44 34 32

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 11 29 16 26 14 4 0 42 42 149
2017 PM-03 16 46 17 17 4 0 0 63 21 24
2017 PM-04 7 25 17 23 25 3 0 33 50 60
2017 PM-05 10 27 11 41 3 7 0 40 48 29
2017 PM-06 13 26 23 25 13 0 0 39 38 23
2014 PM 7 23 18 28 19 5 0 32 49 187
2014 PM-02 19 25 19 25 12 0 0 44 37 16
2014 PM-03 5 38 24 24 5 5 0 45 30 21
2014 PM-04 6 19 17 29 22 7 0 27 54 83
2014 PM-05 0 25 22 28 22 3 0 26 51 36
2014 PM-06 15 15 16 34 19 0 0 31 54 26
2011 PM 5 22 13 27 27 6 0 29 57 233
2011 PM-02 11 21 21 16 21 11 0 35 41 19
2011 PM-03 4 27 8 38 15 8 0 33 58 26
2011 PM-04 2 21 13 30 25 8 1 25 60 100
2011 PM-05 8 20 20 26 24 2 0 29 51 50
2011 PM-06 8 24 5 16 46 0 0 32 62 37
2008 PM 9 31 13 22 17 8 0 43 43 216
2008 PM-02 4 35 23 19 12 8 0 42 33 26
2008 PM-03 0 69 0 31 0 0 0 69 31 13
2008 PM-04 9 30 14 20 17 10 0 43 41 110
2008 PM-05 15 24 12 21 21 9 0 42 45 34
2008 PM-06 13 22 9 31 22 3 0 35 55 32

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 16 30 18 19 15 1 0 47 35 149
2017 PM-03 25 33 25 8 8 0 0 58 17 24
2017 PM-04 17 23 13 21 22 3 0 41 45 60
2017 PM-05 10 31 35 17 7 0 0 41 24 29
2017 PM-06 9 43 9 27 13 0 0 51 40 23
2014 PM 11 25 21 18 18 6 0 39 38 186
2014 PM-02 25 19 6 25 25 0 0 43 50 16
2014 PM-03 0 34 38 14 9 5 0 35 25 21
2014 PM-04 13 24 16 21 16 10 0 42 40 82
2014 PM-05 6 19 31 17 25 3 0 26 43 36
2014 PM-06 11 31 23 15 15 4 0 44 32 26
2011 PM 9 21 18 19 22 9 0 34 46 233
2011 PM-02 21 16 32 0 21 11 0 41 24 19
2011 PM-03 4 23 8 35 27 4 0 28 64 26
2011 PM-04 7 21 19 18 20 16 0 33 45 101
2011 PM-05 10 20 24 18 20 6 0 33 41 49
2011 PM-06 14 24 11 24 27 0 0 38 51 37
2008 PM 13 28 18 17 13 11 0 46 34 216
2008 PM-02 12 27 12 15 15 19 0 48 38 26
2008 PM-03 0 38 23 31 0 8 0 42 33 13
2008 PM-04 15 28 13 16 15 14 0 49 36 110
2008 PM-05 15 35 24 12 12 3 0 52 24 34
2008 PM-06 16 16 28 22 16 3 0 32 39 32

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 9 30 14 31 14 3 0 40 46 149
2017 PM-03 8 42 21 17 12 0 0 50 29 24
2017 PM-04 12 25 7 30 20 7 0 39 54 60
2017 PM-05 3 31 24 31 10 0 0 34 41 29
2017 PM-06 4 30 14 43 8 0 0 35 51 23
2014 PM 6 29 16 29 17 3 0 36 48 187
2014 PM-02 12 12 6 57 12 0 0 25 69 16
2014 PM-03 9 19 29 24 14 5 0 30 40 21
2014 PM-04 7 25 14 32 17 4 0 34 51 83
2014 PM-05 3 28 28 19 19 3 0 31 40 36
2014 PM-06 4 50 4 27 15 0 0 54 43 26
2011 PM 6 29 12 26 24 3 0 36 52 234
2011 PM-02 5 26 5 42 21 0 0 32 63 19
2011 PM-03 8 27 12 15 31 8 0 38 50 26
2011 PM-04 4 35 12 26 19 5 0 41 47 101
2011 PM-05 8 22 16 24 30 0 0 30 54 50
2011 PM-06 8 27 8 27 30 0 0 35 57 37
2008 PM 12 27 17 30 12 1 0 40 43 217
2008 PM-02 8 12 15 58 8 0 0 19 65 26
2008 PM-03 0 38 8 38 15 0 0 38 54 13
2008 PM-04 14 34 15 23 11 3 0 50 34 111
2008 PM-05 12 15 26 38 9 0 0 26 47 34
2008 PM-06 16 22 13 25 25 0 0 38 50 32
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 22 41 21 10 5 1 0 63 16 148
2017 PM-03 37 38 17 0 8 0 0 75 8 24
2017 PM-04 18 40 22 12 8 0 0 59 20 60
2017 PM-05 28 41 21 7 3 0 0 69 10 29
2017 PM-06 9 42 26 23 0 0 0 51 23 23
2014 PM 16 46 20 13 4 1 0 62 17 187
2014 PM-02 19 50 19 6 6 0 0 69 12 16
2014 PM-03 5 86 5 0 0 5 0 95 0 21
2014 PM-04 15 40 28 16 2 0 0 54 18 83
2014 PM-05 14 36 22 19 8 0 0 50 28 36
2014 PM-06 27 42 12 11 4 4 0 72 16 26
2011 PM 18 43 14 14 11 1 0 61 25 234
2011 PM-02 16 37 16 16 5 11 0 59 24 19
2011 PM-03 38 31 15 12 4 0 0 69 15 26
2011 PM-04 12 49 15 13 12 0 0 60 25 101
2011 PM-05 22 36 18 10 14 0 0 58 24 50
2011 PM-06 14 46 5 22 14 0 0 59 35 37

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 35 47 9 5 2 2 0 84 7 148
2017 PM-03 54 33 8 4 0 0 0 87 4 24
2017 PM-04 25 50 10 5 5 5 0 79 10 60
2017 PM-05 38 41 11 10 0 0 0 79 10 29
2017 PM-06 35 52 13 0 0 0 0 87 0 23
2014 PM 35 43 11 4 2 4 1 82 7 187
2014 PM-02 25 57 12 0 6 0 0 81 6 16
2014 PM-03 29 43 14 5 0 9 0 79 5 21
2014 PM-04 35 41 11 5 2 5 1 81 8 83
2014 PM-05 33 50 11 3 3 0 0 83 6 36
2014 PM-06 46 38 8 8 0 0 0 85 8 26
2011 PM 31 41 14 6 6 2 0 73 13 233
2011 PM-02 32 42 16 5 0 5 0 78 6 19
2011 PM-03 42 23 23 12 0 0 0 65 12 26
2011 PM-04 25 50 14 4 5 3 0 77 9 101
2011 PM-05 39 35 14 6 6 0 0 73 12 49
2011 PM-06 30 38 8 11 14 0 0 68 24 37

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 38 37 14 7 1 1 2 77 9 148
2017 PM-03 50 29 8 12 0 0 0 79 12 24
2017 PM-04 31 37 15 10 2 2 3 72 12 60
2017 PM-05 35 45 17 3 0 0 0 79 3 29
2017 PM-06 56 36 9 0 0 0 0 91 0 23
2014 PM 29 42 10 10 5 4 1 73 16 187
2014 PM-02 19 31 0 12 38 0 0 50 50 16
2014 PM-03 14 53 14 14 0 5 0 70 15 21
2014 PM-04 27 41 12 8 4 7 1 74 13 83
2014 PM-05 36 39 14 11 0 0 0 75 11 36
2014 PM-06 35 46 4 11 4 0 0 81 15 26
2011 PM 30 40 11 9 6 4 0 73 15 233
2011 PM-02 26 32 11 16 5 11 0 65 24 19
2011 PM-03 36 40 8 8 8 0 0 76 16 25
2011 PM-04 28 43 12 7 6 4 1 74 14 101
2011 PM-05 34 38 8 10 4 6 0 77 15 50
2011 PM-06 30 41 14 5 8 3 0 72 14 37
2008 PM 32 35 13 8 6 5 0 71 16 217
2008 PM-02 31 35 19 4 4 8 0 71 8 26
2008 PM-03 46 23 0 8 15 8 0 75 25 13
2008 PM-04 31 39 12 9 5 4 1 73 15 111
2008 PM-05 38 29 15 6 3 9 0 74 10 34
2008 PM-06 28 31 16 13 13 0 0 59 25 32

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 23 36 16 13 8 4 1 62 22 148
2017 PM-03 33 33 17 12 4 0 0 67 17 24
2017 PM-04 15 35 20 13 7 8 2 55 22 60
2017 PM-05 35 34 17 7 7 0 0 69 14 29
2017 PM-06 22 52 0 13 13 0 0 74 26 23
2014 PM 15 32 23 14 9 4 2 51 24 187
2014 PM-02 12 19 25 12 32 0 0 31 44 16
2014 PM-03 5 24 43 19 0 5 5 31 21 21
2014 PM-04 15 32 18 16 12 5 2 51 30 83
2014 PM-05 22 33 28 11 3 3 0 57 14 36
2014 PM-06 23 34 20 8 4 8 4 65 13 26
2011 PM 19 36 15 13 13 3 1 58 27 232
2011 PM-02 21 21 21 5 21 5 5 47 29 19
2011 PM-03 8 38 4 15 23 12 0 52 43 26
2011 PM-04 21 39 19 10 6 3 1 63 17 99
2011 PM-05 16 38 16 12 16 2 0 55 29 50
2011 PM-06 24 30 8 22 16 0 0 54 38 37

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 14 20 18 15 23 8 3 38 42 147
2017 PM-03 12 29 4 13 33 9 0 46 50 24
2017 PM-04 10 20 20 15 22 7 5 34 43 59
2017 PM-05 17 17 17 21 17 10 0 38 42 29
2017 PM-06 18 26 13 16 13 10 4 51 34 23
2014 PM 8 18 16 22 22 10 3 30 51 187
2014 PM-02 6 19 12 12 44 6 0 26 60 16
2014 PM-03 5 9 19 24 24 14 5 18 58 21
2014 PM-04 6 23 14 23 18 12 4 34 49 83
2014 PM-05 6 17 28 11 28 11 0 25 44 36
2014 PM-06 20 11 8 34 15 4 8 35 56 26
2011 PM 8 16 19 16 25 13 3 29 49 232
2011 PM-02 11 21 16 16 32 5 0 33 50 19
2011 PM-03 4 19 12 4 42 8 12 29 57 26
2011 PM-04 8 17 20 15 21 15 3 31 44 99
2011 PM-05 6 16 26 14 24 14 0 26 44 50
2011 PM-06 11 11 14 30 22 14 0 25 59 37

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 63 17 7 7 3 1 1 82 10 149
2017 PM-03 75 17 0 0 0 4 4 100 0 24
2017 PM-04 60 18 10 5 5 0 2 80 10 60
2017 PM-05 55 17 7 10 7 4 0 75 18 29
2017 PM-06 65 13 9 13 0 0 0 78 13 23
2014 PM 57 22 8 6 3 1 4 83 9 187
2014 PM-02 75 25 0 0 0 0 0 100 0 16
2014 PM-03 72 14 5 5 0 0 5 90 5 21
2014 PM-04 53 22 6 7 5 0 7 81 13 83
2014 PM-05 53 22 14 6 6 0 0 75 11 36
2014 PM-06 54 27 8 8 0 4 0 84 8 26

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 71 18 5 2 0 1 3 93 2 149
2017 PM-03 92 0 4 0 0 0 4 96 0 24
2017 PM-04 69 17 7 3 0 2 3 90 3 60
2017 PM-05 66 31 0 3 0 0 0 97 3 29
2017 PM-06 61 30 4 0 0 4 0 95 0 23
2014 PM 66 19 6 2 1 4 2 90 3 187
2014 PM-02 75 12 6 6 0 0 0 88 6 16
2014 PM-03 72 19 5 0 0 5 0 95 0 21
2014 PM-04 63 24 2 4 0 5 2 94 4 83
2014 PM-05 64 14 19 0 3 0 0 78 3 36
2014 PM-06 73 11 4 0 0 8 4 96 0 26
2011 PM 66 18 6 4 3 2 1 86 7 234
2011 PM-02 47 32 5 0 16 0 0 79 16 19
2011 PM-03 65 8 8 8 4 0 8 79 13 26
2011 PM-04 71 12 8 4 2 2 1 86 6 101
2011 PM-05 66 26 4 2 0 2 0 94 2 50
2011 PM-06 65 22 3 8 0 3 0 89 8 37
2008 PM 65 17 7 5 1 1 3 86 7 217
2008 PM-02 62 19 12 4 0 0 4 84 4 26
2008 PM-03 69 15 8 0 0 0 8 92 0 13
2008 PM-04 69 13 7 5 1 1 5 87 6 111
2008 PM-05 59 21 6 6 6 3 0 82 12 34
2008 PM-06 59 25 6 9 0 0 0 84 9 32

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 21 37 10 20 9 3 0 59 31 148
2017 PM-03 38 25 17 17 4 0 0 63 21 24
2017 PM-04 15 40 7 17 15 7 0 59 34 60
2017 PM-05 21 45 14 17 3 0 0 65 21 29
2017 PM-06 18 44 8 30 0 0 0 61 30 23
2014 PM 18 32 19 18 11 2 0 51 29 187
2014 PM-02 25 12 6 19 37 0 0 37 57 16
2014 PM-03 24 33 19 14 5 5 0 60 20 21
2014 PM-04 14 35 22 17 11 1 0 50 28 83
2014 PM-05 17 31 22 19 8 3 0 49 29 36
2014 PM-06 23 34 20 19 0 4 0 60 20 26
2011 PM 21 28 18 21 12 0 0 49 33 234
2011 PM-02 26 16 11 21 26 0 0 42 47 19
2011 PM-03 12 42 15 23 8 0 0 54 31 26
2011 PM-04 17 28 24 20 11 1 0 45 31 101
2011 PM-05 24 32 20 14 10 0 0 56 24 50
2011 PM-06 30 22 3 35 11 0 0 51 46 37
2008 PM 24 38 15 13 7 3 0 64 21 216
2008 PM-02 27 38 0 15 15 4 0 68 32 26
2008 PM-03 23 54 15 8 0 0 0 77 8 13
2008 PM-04 25 28 20 14 9 4 0 55 24 111
2008 PM-05 21 65 9 3 0 0 3 88 3 34
2008 PM-06 19 39 16 16 6 3 0 60 23 31

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 13 19 17 28 20 1 2 33 49 147
2017 PM-03 21 29 21 21 8 0 0 50 29 24
2017 PM-04 8 15 18 27 25 3 3 25 55 60
2017 PM-05 11 17 17 35 21 0 0 28 55 29
2017 PM-06 18 18 13 37 9 0 5 38 48 22
2014 PM 8 19 16 28 24 4 2 28 55 187
2014 PM-02 12 12 0 19 57 0 0 25 75 16
2014 PM-03 9 19 19 24 19 9 0 31 47 21
2014 PM-04 5 22 13 29 23 5 4 29 57 83
2014 PM-05 3 14 17 39 28 0 0 17 67 36
2014 PM-06 19 19 31 19 8 4 0 40 28 26
2011 PM 11 21 13 29 24 1 0 32 54 234
2011 PM-02 5 21 11 26 37 0 0 26 63 19
2011 PM-03 0 38 15 23 23 0 0 38 46 26
2011 PM-04 8 18 12 34 25 3 1 27 61 101
2011 PM-05 14 20 22 28 16 0 0 34 44 50
2011 PM-06 24 19 5 24 27 0 0 43 51 37
2008 PM 14 35 12 15 18 4 2 52 35 216
2008 PM-02 15 23 12 12 27 12 0 43 43 26
2008 PM-03 38 54 0 0 0 8 0 100 0 13
2008 PM-04 7 35 14 17 21 3 4 45 40 111
2008 PM-05 29 32 15 15 6 3 0 64 21 34
2008 PM-06 10 39 10 16 19 3 3 52 38 31

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 15 35 20 19 8 3 0 52 28 149
2017 PM-03 12 55 21 4 8 0 0 67 12 24
2017 PM-04 12 27 17 30 8 7 0 41 41 60
2017 PM-05 14 38 31 14 3 0 0 52 17 29
2017 PM-06 22 35 14 21 8 0 0 57 29 23

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 33 38 13 9 1 3 1 75 11 148
2017 PM-03 46 34 8 4 0 4 4 86 5 24
2017 PM-04 30 37 13 14 2 3 2 70 16 60
2017 PM-05 31 38 21 3 0 7 0 74 4 29
2017 PM-06 39 43 17 0 0 0 0 83 0 23
2014 PM 37 37 12 4 2 8 1 81 6 187
2014 PM-02 44 31 0 6 0 12 6 92 8 16
2014 PM-03 48 24 24 5 0 0 0 72 5 21
2014 PM-04 32 41 10 5 4 7 1 80 9 83
2014 PM-05 33 42 14 3 0 8 0 82 3 36
2014 PM-06 42 34 16 0 0 8 0 83 0 26

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 30 49 10 8 3 1 0 80 10 149
2017 PM-03 42 46 8 0 4 0 0 88 4 24
2017 PM-04 25 46 8 14 3 3 0 74 18 60
2017 PM-05 31 48 14 7 0 0 0 79 7 29
2017 PM-06 31 52 13 0 4 0 0 83 4 23
2014 PM 35 39 13 6 3 4 1 77 9 187
2014 PM-02 43 38 6 6 0 0 6 87 7 16
2014 PM-03 34 43 19 5 0 0 0 76 5 21
2014 PM-04 30 41 11 6 7 5 0 75 14 83
2014 PM-05 33 36 19 8 0 0 3 71 9 36
2014 PM-06 46 34 8 4 0 8 0 88 4 26
2011 PM 25 41 13 10 9 3 0 68 19 234
2011 PM-02 26 26 26 5 16 0 0 53 21 19
2011 PM-03 27 46 12 12 4 0 0 73 15 26
2011 PM-04 23 48 8 9 9 4 0 73 19 101
2011 PM-05 26 34 18 12 6 4 0 63 19 50
2011 PM-06 27 38 11 11 11 3 0 67 22 37

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 37 37 14 6 5 1 0 75 11 149
2017 PM-03 50 25 17 4 4 0 0 75 8 24
2017 PM-04 35 38 10 7 8 2 0 74 15 60
2017 PM-05 35 34 24 7 0 0 0 69 7 29
2017 PM-06 35 48 9 0 8 0 0 83 8 23
2014 PM 40 37 11 7 3 1 1 78 11 187
2014 PM-02 37 32 6 19 0 0 6 74 20 16
2014 PM-03 43 33 9 9 5 0 0 76 14 21
2014 PM-04 37 40 12 4 6 1 0 78 10 83
2014 PM-05 36 39 14 8 0 0 3 77 9 36
2014 PM-06 50 31 8 11 0 0 0 81 11 26
2011 PM 29 40 12 9 8 1 0 70 18 233
2011 PM-02 26 37 16 5 16 0 0 63 21 19
2011 PM-03 32 44 8 16 0 0 0 76 16 25
2011 PM-04 29 42 16 5 6 3 0 72 11 101
2011 PM-05 28 44 14 6 8 0 0 72 14 50
2011 PM-06 30 30 3 24 14 0 0 59 38 37
2008 PM 33 34 15 12 5 0 0 67 17 216
2008 PM-02 35 38 8 12 8 0 0 73 19 26
2008 PM-03 15 62 8 15 0 0 0 77 15 13
2008 PM-04 38 26 20 12 4 1 0 65 15 111
2008 PM-05 29 38 21 9 3 0 0 68 12 34
2008 PM-06 26 45 0 16 13 0 0 71 29 31

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 28 31 22 12 6 1 0 59 19 149
2017 PM-03 42 33 13 8 4 0 0 75 12 24
2017 PM-04 30 22 20 19 8 2 0 52 27 60
2017 PM-05 21 34 42 0 3 0 0 55 3 29
2017 PM-06 18 56 9 10 8 0 0 73 18 23
2014 PM 16 36 27 11 8 2 0 53 20 187
2014 PM-02 25 19 12 32 12 0 0 43 44 16
2014 PM-03 10 33 47 0 9 0 0 43 9 21
2014 PM-04 13 41 29 6 8 2 0 56 15 83
2014 PM-05 17 31 28 14 8 3 0 49 23 36
2014 PM-06 19 34 20 19 4 4 0 56 24 26
2011 PM 16 35 20 15 15 0 0 51 30 234
2011 PM-02 16 37 16 5 21 5 0 56 28 19
2011 PM-03 27 19 31 23 0 0 0 46 23 26
2011 PM-04 11 41 20 15 14 0 0 51 29 101
2011 PM-05 20 32 20 10 18 0 0 52 28 50
2011 PM-06 16 32 14 19 19 0 0 49 38 37

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 28 33 22 9 8 0 0 61 17 149
2017 PM-03 42 29 25 0 4 0 0 71 4 24
2017 PM-04 28 28 17 13 14 0 0 57 27 60
2017 PM-05 24 38 35 0 3 0 0 62 3 29
2017 PM-06 18 47 18 13 4 0 0 64 17 23
2014 PM 18 37 22 16 6 1 0 56 22 187
2014 PM-02 25 25 6 32 12 0 0 50 44 16
2014 PM-03 10 43 33 5 9 0 0 53 14 21
2014 PM-04 14 43 22 16 4 1 0 59 19 83
2014 PM-05 17 28 31 19 6 0 0 44 25 36
2014 PM-06 27 35 15 15 4 4 0 64 20 26
2011 PM 16 36 16 17 15 0 0 52 32 233
2011 PM-02 16 32 26 5 21 0 0 47 26 19
2011 PM-03 27 38 12 19 4 0 0 65 23 26
2011 PM-04 12 38 20 19 11 0 0 50 30 100
2011 PM-05 18 34 16 14 18 0 0 52 32 50
2011 PM-06 16 35 5 22 22 0 0 51 43 37
2008 PM 25 37 16 13 10 0 0 62 22 216
2008 PM-02 31 35 19 12 4 0 0 65 15 26
2008 PM-03 38 38 15 8 0 0 0 77 8 13
2008 PM-04 24 39 14 12 11 0 0 63 23 111
2008 PM-05 18 39 15 18 9 0 0 58 27 33
2008 PM-06 22 31 19 13 16 0 0 53 28 32

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 23 26 23 15 9 4 0 52 25 148
2017 PM-03 29 25 21 21 4 0 0 54 25 24
2017 PM-04 20 28 24 12 13 3 0 50 26 60
2017 PM-05 24 17 34 14 3 7 0 45 19 29
2017 PM-06 22 35 16 14 13 0 0 57 27 23
2014 PM 20 25 24 18 9 5 0 47 28 187
2014 PM-02 25 6 12 44 6 6 0 33 54 16
2014 PM-03 19 14 38 14 9 5 0 35 25 21
2014 PM-04 17 29 27 14 10 4 0 47 25 83
2014 PM-05 17 31 22 14 11 6 0 50 26 36
2014 PM-06 27 27 16 19 4 8 0 58 25 26
2011 PM 20 20 23 15 18 4 0 42 34 234
2011 PM-02 16 26 26 16 16 0 0 42 32 19
2011 PM-03 19 27 27 19 4 4 0 48 24 26
2011 PM-04 18 19 23 17 17 6 1 39 36 101
2011 PM-05 28 14 20 16 22 0 0 42 38 50
2011 PM-06 19 24 19 8 24 5 0 46 34 37
2008 PM 29 24 18 13 12 3 1 55 26 217
2008 PM-02 27 19 27 8 15 4 0 48 24 26
2008 PM-03 31 38 15 15 0 0 0 69 15 13
2008 PM-04 26 27 20 15 10 1 1 54 26 111
2008 PM-05 35 26 12 6 18 3 0 64 24 34
2008 PM-06 31 13 16 19 13 6 3 48 34 32
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 PM 34 32 33 148
2017 PM-03 29 33 38 24
2017 PM-04 34 29 37 59
2017 PM-05 31 28 41 29
2017 PM-06 40 44 16 23
2014 PM 36 30 34 187
2014 PM-02 50 37 12 16
2014 PM-03 57 9 34 21
2014 PM-04 33 29 39 83
2014 PM-05 36 22 42 36
2014 PM-06 23 46 31 26
2011 PM 38 25 37 233
2011 PM-02 32 26 42 19
2011 PM-03 38 23 38 26
2011 PM-04 32 27 41 100
2011 PM-05 44 28 28 50
2011 PM-06 49 19 32 37

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 PM 12 10 53 8 6 12 51
2017 PM-04 15 5 40 15 10 15 20
2014 PM 5 28 54 7 9999 6 68
2014 PM-03 8 42 42 0 9999 8 12
2014 PM-04 0 22 59 11 9999 8 27
2014 PM-05 8 38 46 8 9999 0 13
2011 PM 14 28 34 16 9999 8 88
2011 PM-03 10 50 30 0 9999 10 10
2011 PM-04 6 16 38 28 9999 13 32
2011 PM-05 9 32 41 9 9999 9 22
2011 PM-06 28 28 28 17 9999 0 18
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 21 79 148
2017 PM-03 33 67 24
2017 PM-04 20 80 59
2017 PM-05 17 83 29
2017 PM-06 21 79 23
2014 PM 27 73 186
2014 PM-02 32 68 16
2014 PM-03 38 62 21
2014 PM-04 23 77 83
2014 PM-05 26 74 35
2014 PM-06 27 73 26

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 PM 47 32
2017 PM-04 58 12
2014 PM 50 50
2014 PM-04 42 19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 PM 62 32
2017 PM-04 67 12
2014 PM 74 50
2014 PM-04 79 19

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 PM-04 0 12
2014 PM-04 0 19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 PM 0 32
2017 PM-04 0 12
2014 PM 0 50
2014 PM-04 0 19

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 PM-04 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 PM 22 32
2014 PM 40 50
2014 PM-04 32 19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 PM 47 32
2014 PM 48 50
2014 PM-04 47 19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 PM 44 32
2017 PM-04 50 12
2014 PM 44 50
2014 PM-04 42 19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 PM 46 32
2014 PM 46 50
2014 PM-04 32 19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 PM 38 32
2017 PM-04 50 12
2014 PM 24 50
2014 PM-04 32 19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 PM 56 32
2017 PM-04 58 12
2014 PM 56 50
2014 PM-04 58 19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 PM 38 32
2017 PM-04 42 12
2014 PM 32 50
2014 PM-04 42 19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 PM-04 0 12
2014 PM-04 0 19

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 PM 35 32
2014 PM 50 50
2014 PM-04 53 19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 PM-04 0 12
2014 PM 36 50
2014 PM-04 26 19

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 PM 16 32
2014 PM-04 0 19

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 PM 56 32
2017 PM-04 58 12
2014 PM 54 50
2014 PM-04 42 19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 PM 22 32
2014 PM 32 50
2014 PM-04 26 19

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 PM-04 0 12
2014 PM 12 50
2014 PM-04 0 19

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 PM 28 32
2014 PM 20 50
2014 PM-04 26 19

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 PM 16 32
2014 PM 16 50

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 PM 0 32
2017 PM-04 0 12

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 PM-04 0 12
2014 PM 16 50
2014 PM-04 37 19

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 PM 34 32
2014 PM 28 50
2014 PM-04 37 19

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 PM 25 32
2014 PM 11 47

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 PM 25 32
2014 PM 17 47

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 PM-04 0 12
2014 PM-04 0 18

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 PM 25 32
2017 PM-04 42 12

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 PM 31 32
2014 PM 36 47
2014 PM-04 28 18

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 PM 43 32
2017 PM-04 67 12
2014 PM 53 47
2014 PM-04 39 18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 PM 0 32
2017 PM-04 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 PM 46 32
2017 PM-04 58 12
2014 PM 49 47
2014 PM-04 39 18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 PM-04 0 12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 PM 25 32
2014 PM 15 47

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 97 3 32
2017 PM-04 100 0 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 14 14 22 14 7 23 7 40 29 149
2017 PM-03 8 17 21 17 4 25 8 37 32 24
2017 PM-04 10 12 20 19 10 25 5 31 41 60
2017 PM-05 21 14 27 10 3 17 7 46 18 29
2017 PM-06 22 22 21 4 0 27 4 64 6 23
2014 PM 8 11 24 11 8 32 7 31 31 187
2014 PM-02 6 25 12 19 6 19 12 45 37 16
2014 PM-03 10 9 28 9 0 33 9 34 17 21
2014 PM-04 7 7 24 10 10 34 8 25 33 83
2014 PM-05 6 8 28 8 6 39 6 25 25 36
2014 PM-06 15 19 16 15 11 23 0 45 35 26

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 28 24 25 13 3 5 2 56 17 149
2017 PM-03 29 21 21 17 0 8 4 57 19 24
2017 PM-04 23 28 27 12 5 5 0 54 18 60
2017 PM-05 35 27 28 7 0 0 3 64 7 29
2017 PM-06 31 22 30 8 0 9 0 58 9 23
2014 PM 16 26 22 8 9 17 2 52 20 187
2014 PM-02 25 31 19 13 6 6 0 60 21 16
2014 PM-03 10 9 38 14 0 24 5 27 20 21
2014 PM-04 18 26 16 7 12 20 0 56 24 83
2014 PM-05 8 31 33 3 6 14 6 48 10 36
2014 PM-06 19 27 23 11 8 11 0 52 22 26
2011 PM 21 31 22 10 7 9 0 58 18 233
2011 PM-02 21 37 11 16 11 5 0 61 28 19
2011 PM-03 12 35 35 4 8 8 0 50 13 26
2011 PM-04 20 33 24 7 3 13 0 61 11 100
2011 PM-05 26 20 22 16 8 8 0 50 26 50
2011 PM-06 24 38 14 11 11 3 0 64 22 37
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 31 52 7 7 0 1 3 86 7 149
2017 PM-03 29 50 0 17 0 0 4 82 18 24
2017 PM-04 29 46 13 7 0 2 3 79 7 60
2017 PM-05 35 62 3 0 0 0 0 97 0 29
2017 PM-06 35 56 4 0 0 0 4 95 0 23
2014 PM 22 58 8 8 3 1 1 81 11 184
2014 PM-02 12 62 6 13 0 0 6 79 14 16
2014 PM-03 21 58 5 10 5 0 0 79 16 19
2014 PM-04 21 57 9 9 5 0 0 78 13 82
2014 PM-05 22 61 11 3 0 3 0 86 3 36
2014 PM-06 39 57 4 0 0 0 0 96 0 26
2011 PM 27 53 5 12 2 0 3 81 14 232
2011 PM-02 33 44 11 6 6 0 0 78 11 18
2011 PM-03 19 62 4 8 0 0 8 88 8 26
2011 PM-04 18 55 5 18 3 0 1 74 21 101
2011 PM-05 36 52 4 8 0 0 0 88 8 50
2011 PM-06 42 42 3 6 0 0 8 91 6 36
2008 PM 24 50 9 8 5 0 4 78 13 217
2008 PM-02 12 62 12 8 8 0 0 73 15 26
2008 PM-03 15 46 8 8 15 0 8 67 25 13
2008 PM-04 26 50 8 11 4 0 2 77 15 111
2008 PM-05 26 53 12 3 0 3 3 84 3 34
2008 PM-06 28 44 6 3 6 0 13 82 11 32

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 8 20 27 7 2 27 9 43 15 149
2017 PM-03 4 8 42 4 0 38 4 21 7 24
2017 PM-04 7 19 22 10 3 28 12 42 22 60
2017 PM-05 3 21 34 7 0 28 7 37 11 29
2017 PM-06 18 31 21 4 0 18 9 65 6 23
2014 PM 3 20 23 8 8 33 6 37 26 186
2014 PM-02 0 19 19 7 6 43 6 37 26 16
2014 PM-03 6 25 20 5 10 25 10 47 23 20
2014 PM-04 0 22 20 11 10 29 8 35 33 83
2014 PM-05 11 17 31 3 6 33 0 42 13 36
2014 PM-06 0 19 23 11 8 34 4 31 32 26
2011 PM 7 16 22 11 5 32 6 38 26 232
2011 PM-02 5 16 26 11 5 32 5 33 25 19
2011 PM-03 8 4 42 8 8 15 15 17 22 26
2011 PM-04 2 17 24 12 4 37 4 32 27 100
2011 PM-05 12 14 20 12 4 30 8 42 26 50
2011 PM-06 14 28 6 8 8 33 3 65 26 36

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 46 25 14 2 4 8 1 78 7 149
2017 PM-03 46 17 21 4 0 8 4 71 5 24
2017 PM-04 47 18 17 2 5 12 0 74 8 60
2017 PM-05 52 34 10 0 0 3 0 89 0 29
2017 PM-06 44 34 14 4 4 0 0 77 8 23
2014 PM 37 30 13 3 1 16 0 79 5 187
2014 PM-02 25 19 25 19 0 12 0 50 22 16
2014 PM-03 19 43 14 5 0 19 0 77 6 21
2014 PM-04 39 29 13 1 2 16 0 80 4 83
2014 PM-05 39 36 17 0 0 8 0 82 0 36
2014 PM-06 54 23 4 4 0 15 0 91 5 26
2011 PM 38 27 11 4 4 12 3 77 10 233
2011 PM-02 21 21 11 16 5 26 0 57 29 19
2011 PM-03 35 27 15 0 4 12 8 76 5 26
2011 PM-04 35 31 13 4 3 13 2 77 8 101
2011 PM-05 42 26 10 2 6 12 2 79 9 50
2011 PM-06 53 25 3 6 3 6 6 88 9 36
2008 PM 38 29 11 6 1 12 3 79 8 217
2008 PM-02 38 35 15 8 0 4 0 76 8 26
2008 PM-03 38 31 8 8 0 8 8 82 9 13
2008 PM-04 42 23 12 5 3 14 1 77 10 111
2008 PM-05 38 44 6 0 0 12 0 93 0 34
2008 PM-06 25 31 13 9 0 9 13 72 12 32

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 26 29 24 4 3 13 1 63 9 149
2017 PM-03 29 25 25 0 4 13 4 65 5 24
2017 PM-04 18 25 28 5 5 18 0 53 13 60
2017 PM-05 31 31 31 3 0 3 0 64 4 29
2017 PM-06 44 34 14 4 0 4 0 81 4 23
2014 PM 24 28 14 6 3 25 0 69 12 187
2014 PM-02 19 19 12 19 0 31 0 54 28 16
2014 PM-03 15 38 24 0 0 24 0 69 0 21
2014 PM-04 18 33 12 5 6 26 0 69 15 83
2014 PM-05 28 25 25 6 0 17 0 63 7 36
2014 PM-06 46 19 4 11 0 19 0 81 14 26
2011 PM 22 26 17 5 7 20 3 63 16 233
2011 PM-02 16 32 16 5 5 26 0 64 14 19
2011 PM-03 15 31 19 4 4 19 8 63 11 26
2011 PM-04 24 24 21 5 3 22 2 62 10 101
2011 PM-05 22 28 10 6 10 24 0 66 21 50
2011 PM-06 28 25 14 6 14 8 6 61 23 36
2008 PM 36 25 12 8 5 10 4 71 14 217
2008 PM-02 42 35 4 12 0 8 0 83 13 26
2008 PM-03 38 38 0 8 0 8 8 91 9 13
2008 PM-04 33 23 15 7 6 12 3 66 16 111
2008 PM-05 41 26 6 3 6 15 3 82 11 34
2008 PM-06 34 19 22 13 3 3 6 59 17 32
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 7 93 149
2017 PM-04 13 87 60
2017 PM-05 0 100 29
2014 PM 9 91 186
2014 PM-04 10 90 83
2014 PM-05 14 86 35
2014 PM-06 0 100 26

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 PM 46 11
2014 PM 57 16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 PM 82 11
2014 PM 88 16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 PM 0 11
2014 PM 0 16

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 PM 0 11
2014 PM 0 16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 PM 0 11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 PM 0 11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 PM 0 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 PM 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 PM 0 11
2014 PM 0 16

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 PM 0 11
2014 PM 0 17

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 PM 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 PM 0 11
2014 PM 0 17

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 PM 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 PM 55 11
2014 PM 36 17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 PM 0 11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 PM 0 11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 PM 0 11
2014 PM 0 17

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 PM 0 11
2014 PM 0 17

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 PM 0 11

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 PM 46 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 91 9 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 15 11 29 4 3 33 5 42 11 149
2017 PM-03 12 4 34 4 0 37 8 30 8 24
2017 PM-04 13 8 32 5 5 35 2 34 16 60
2017 PM-05 21 17 24 3 0 28 7 58 5 29
2017 PM-06 18 25 18 4 0 35 0 66 6 23
2014 PM 8 10 26 5 3 39 10 34 15 187
2014 PM-02 12 6 25 6 7 31 12 33 23 16
2014 PM-03 5 5 38 5 0 38 9 19 9 21
2014 PM-04 5 12 23 5 4 39 13 35 18 83
2014 PM-05 8 6 31 3 3 42 8 28 11 36
2014 PM-06 19 15 20 8 0 38 0 56 12 26

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 27 26 29 3 3 11 2 60 6 149
2017 PM-03 29 8 38 4 0 17 4 47 5 24
2017 PM-04 22 32 28 4 3 12 0 60 8 60
2017 PM-05 28 21 41 0 0 7 3 54 0 29
2017 PM-06 36 38 9 0 4 13 0 85 5 23
2014 PM 18 29 20 4 3 24 3 65 9 187
2014 PM-02 31 19 12 6 7 19 6 66 17 16
2014 PM-03 10 24 33 5 0 24 5 47 7 21
2014 PM-04 16 31 16 5 2 29 1 67 10 83
2014 PM-05 14 36 28 0 3 14 6 62 3 36
2014 PM-06 31 23 20 4 4 19 0 66 9 26
2011 PM 28 34 14 4 4 16 0 74 10 234
2011 PM-02 26 37 11 0 11 16 0 75 13 19
2011 PM-03 31 38 8 8 0 15 0 82 9 26
2011 PM-04 31 35 17 2 4 12 0 74 7 101
2011 PM-05 20 30 16 4 4 26 0 68 11 50
2011 PM-06 32 32 8 8 5 14 0 75 16 37
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 19 22 20 15 22 1 1 42 37 149
2017 PM-03 17 21 29 8 25 0 0 38 33 24
2017 PM-04 12 22 20 19 25 0 3 34 45 60
2017 PM-05 35 14 13 21 17 0 0 49 38 29
2017 PM-06 21 31 16 4 27 0 0 52 31 23

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 18 31 29 11 6 1 3 51 18 149
2017 PM-03 12 42 25 8 4 8 0 59 14 24
2017 PM-04 18 30 30 13 5 0 3 50 19 60
2017 PM-05 17 35 34 3 7 0 3 54 11 29
2017 PM-06 17 30 26 18 4 0 4 49 23 23

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 17 33 23 14 9 1 3 52 24 149
2017 PM-03 25 38 17 8 4 8 0 69 13 24
2017 PM-04 13 39 25 15 7 0 2 53 22 60
2017 PM-05 10 24 41 14 7 0 3 36 21 29
2017 PM-06 18 29 9 27 13 0 4 49 42 23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 16 21 22 27 11 1 2 38 39 149
2017 PM-03 25 29 13 16 8 8 0 59 27 24
2017 PM-04 13 18 25 31 8 0 3 33 41 60
2017 PM-05 14 14 28 38 7 0 0 28 45 29
2017 PM-06 22 22 17 21 14 0 4 46 36 23

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 45 22 14 4 4 2 9 75 9 149
2017 PM-03 50 21 17 4 0 8 0 78 4 24
2017 PM-04 50 27 12 2 2 0 8 84 4 60
2017 PM-05 41 17 24 0 7 3 7 66 8 29
2017 PM-06 39 18 9 18 8 0 8 61 29 23

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 25 33 21 13 7 1 0 59 20 149
2017 PM-03 25 45 21 8 0 0 0 70 8 24
2017 PM-04 23 30 24 15 7 2 0 54 22 60
2017 PM-05 27 38 17 10 7 0 0 65 17 29
2017 PM-06 31 29 23 9 8 0 0 60 17 23

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 18 30 22 20 7 2 1 49 28 149
2017 PM-03 21 42 21 8 0 8 0 68 9 24
2017 PM-04 10 25 28 25 10 0 2 36 36 60
2017 PM-05 21 35 17 21 3 3 0 57 25 29
2017 PM-06 22 31 18 17 12 0 0 53 29 23

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 12 33 26 18 8 1 1 46 27 149
2017 PM-03 12 46 29 4 0 8 0 64 5 24
2017 PM-04 12 29 22 28 10 0 0 40 38 60
2017 PM-05 7 42 34 10 3 0 3 50 14 29
2017 PM-06 13 26 27 22 12 0 0 39 33 23

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 18 29 20 22 8 2 1 48 31 149
2017 PM-03 25 38 17 16 0 4 0 66 17 24
2017 PM-04 17 29 15 26 12 0 2 46 39 60
2017 PM-05 7 34 28 24 0 3 3 44 26 29
2017 PM-06 18 18 27 25 8 4 0 37 35 23

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 25 32 21 11 6 3 3 60 18 149
2017 PM-03 21 30 29 8 4 8 0 55 14 24
2017 PM-04 20 30 23 13 8 2 3 53 23 60
2017 PM-05 31 34 17 10 0 3 3 70 11 29
2017 PM-06 30 39 13 5 8 0 4 72 14 23

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 47 24 17 5 3 1 3 74 8 148
2017 PM-03 29 29 21 8 0 4 8 67 9 24
2017 PM-04 46 27 14 7 5 0 2 74 12 60
2017 PM-05 43 32 14 4 4 0 4 78 7 28
2017 PM-06 70 8 18 0 4 0 0 77 4 23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 65 19 5 2 3 1 5 89 6 149
2017 PM-03 63 29 0 4 4 0 0 92 8 24
2017 PM-04 60 24 3 0 5 0 8 91 5 60
2017 PM-05 72 14 3 3 0 0 7 93 4 29
2017 PM-06 75 9 8 8 0 0 0 84 8 23

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 52 32 7 4 3 0 3 86 7 148
2017 PM-03 67 25 0 0 8 0 0 92 8 24
2017 PM-04 54 29 8 2 3 0 3 86 5 59
2017 PM-05 41 35 11 7 0 0 7 81 7 29
2017 PM-06 48 43 4 4 0 0 0 91 4 23

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 53 21 10 6 6 1 3 77 13 149
2017 PM-03 59 25 4 4 8 0 0 84 12 24
2017 PM-04 46 27 10 7 5 2 3 77 12 60
2017 PM-05 62 17 10 0 3 0 7 85 4 29
2017 PM-06 57 9 14 12 8 0 0 66 20 23

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 46 13 5 2 0 0 33 89 3 149
2017 PM-03 46 8 0 4 0 0 42 93 7 24
2017 PM-04 48 8 0 2 0 0 42 97 3 60
2017 PM-05 45 21 11 0 0 0 24 86 0 29
2017 PM-06 45 31 13 0 0 0 12 85 0 23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 67 17 3 4 1 1 8 91 6 149
2017 PM-03 71 12 0 8 0 0 8 91 9 24
2017 PM-04 63 17 5 2 2 0 12 91 4 60
2017 PM-05 65 21 3 0 3 0 7 93 4 29
2017 PM-06 70 22 0 8 0 0 0 92 8 23

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 62 15 10 2 6 1 5 81 8 148
2017 PM-03 67 4 8 0 12 4 4 78 13 24
2017 PM-04 52 13 13 3 8 0 10 72 13 60
2017 PM-05 64 29 4 0 0 0 4 96 0 28
2017 PM-06 74 12 10 4 0 0 0 86 4 23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 47 28 15 5 3 1 2 77 8 149
2017 PM-03 37 38 12 12 0 0 0 75 12 24
2017 PM-04 43 23 22 5 5 0 2 68 10 60
2017 PM-05 41 35 7 3 3 3 7 85 8 29
2017 PM-06 75 25 0 0 0 0 0 100 0 23

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 10 33 41 11 5 0 0 43 16 149
2017 PM-03 8 46 37 8 0 0 0 55 8 24
2017 PM-04 10 35 42 7 7 0 0 45 13 60
2017 PM-05 7 38 41 14 0 0 0 45 14 29
2017 PM-06 22 16 35 18 8 0 0 38 27 23

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 9 15 41 26 9 0 1 36 24 149
2017 PM-03 4 17 21 38 21 0 0 58 21 24
2017 PM-04 7 15 45 23 10 0 0 33 22 60
2017 PM-05 3 17 48 24 3 0 3 29 21 29
2017 PM-06 14 13 35 30 9 0 0 38 27 23

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 37 30 17 8 5 2 0 69 14 149
2017 PM-03 54 8 21 8 4 4 0 65 13 24
2017 PM-04 30 37 13 10 7 3 0 69 17 60
2017 PM-05 42 41 17 0 0 0 0 83 0 29
2017 PM-06 34 30 27 9 0 0 0 64 9 23

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 18 45 11 16 8 1 0 65 24 149
2017 PM-03 25 42 4 21 4 4 0 69 26 24
2017 PM-04 17 50 13 12 9 0 0 66 20 60
2017 PM-05 17 52 10 14 3 3 0 71 18 29
2017 PM-06 18 44 9 17 13 0 0 61 30 23
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 24 76 149
2017 PM-03 25 75 24
2017 PM-04 23 77 60
2017 PM-05 24 76 29
2017 PM-06 22 78 23
2014 PM 24 76 186
2014 PM-03 24 76 21
2014 PM-04 22 78 82
2014 PM-05 33 67 36
2014 PM-06 19 81 26

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 86 14 36
2017 PM-04 64 36 14
2014 PM 86 14 44
2014 PM-04 83 17 18
2014 PM-05 83 17 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 65 35 0 0 0 0 0 100 0 31
2014 PM 63 31 3 3 0 0 0 95 3 38
2014 PM-04 67 20 7 7 0 0 0 87 7 15
2014 PM-05 60 40 0 0 0 0 0 100 0 10
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 31 22 17 8 17 3 3 32 68 149
2017 PM-03 33 25 12 4 25 0 0 33 67 24
2017 PM-04 20 20 25 13 14 3 5 22 78 60
2017 PM-05 34 21 17 0 21 3 3 37 63 29
2017 PM-06 43 21 13 4 18 0 0 43 57 23

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 PM 19 95
2017 PM-03 32 16
2017 PM-04 14 43
2017 PM-05 18 17
2017 PM-06 23 13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 PM 30 95
2017 PM-03 43 16
2017 PM-04 28 43
2017 PM-05 24 17
2017 PM-06 32 13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 PM 28 95
2017 PM-03 25 16
2017 PM-04 28 43
2017 PM-05 41 17
2017 PM-06 23 13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 PM 58 95
2017 PM-03 37 16
2017 PM-04 56 43
2017 PM-05 53 17
2017 PM-06 77 13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 PM 14 95
2017 PM-03 25 16
2017 PM-04 12 43
2017 PM-05 18 17
2017 PM-06 8 13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 PM 25 95
2017 PM-03 31 16
2017 PM-04 23 43
2017 PM-05 29 17
2017 PM-06 31 13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 PM 4 38 22 11 6 19 94
2017 PM-03 7 13 40 7 7 27 15
2017 PM-04 2 42 21 12 5 19 43
2017 PM-05 0 47 12 12 18 12 17
2017 PM-06 6 23 32 8 0 31 13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 10 22 16 19 25 1 6 35 48 95
2017 PM-03 18 19 6 6 38 0 12 42 50 16
2017 PM-04 9 5 23 26 30 0 7 15 60 43
2017 PM-05 12 41 12 18 12 6 0 56 31 17
2017 PM-06 0 62 8 17 8 0 6 66 26 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 1 11 7 19 55 1 5 13 79 95
2017 PM-03 0 12 0 12 69 0 6 13 87 16
2017 PM-04 0 7 5 21 61 2 5 7 88 43
2017 PM-05 6 23 18 12 35 0 6 31 50 17
2017 PM-06 0 8 8 23 56 0 6 8 84 13
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