2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - NU

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 33 46 0 17 3 0 0 79 21 28
2017 NU-06 34 46 0 19 0 0 0 81 19 10
2014 NU 32 19 13 16 19 0 0 52 35 31
2014 NU-06 53 7 20 7 13 0 0 60 20 15
2011 NU 41 50 3 3 3 0 0 91 6 32
2011 NU-06 36 55 9 0 0 0 0 91 0 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 76 17 0 7 0 0 0 93 7 28
2017 NU-06 81 0 0 19 0 0 0 81 19 10
2014 NU 63 20 10 3 3 0 0 83 7 30
2014 NU-06 60 13 13 7 7 0 0 73 13 15
2011 NU 78 6 0 6 9 0 0 84 16 32
2011 NU-06 82 0 0 9 9 0 0 82 18 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 58 17 3 14 3 3 0 78 18 28
2017 NU-06 42 10 0 29 10 10 0 57 43 10
2014 NU 52 19 3 10 16 0 0 71 26 31
2014 NU-06 47 13 0 7 33 0 0 60 40 15
2011 NU 66 19 0 9 6 0 0 84 16 32
2011 NU-06 55 18 0 18 9 0 0 73 27 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 42 31 0 10 13 0 3 76 24 28
2017 NU-06 34 39 0 10 17 0 0 73 27 10
2014 NU 32 16 0 23 29 0 0 48 52 31
2014 NU-06 33 13 0 20 33 0 0 47 53 15
2011 NU 32 47 3 12 6 0 0 79 18 34
2011 NU-06 45 36 0 18 0 0 0 82 18 11

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 18 42 17 3 20 0 0 59 23 28
2017 NU-06 19 34 19 10 17 0 0 54 27 10
2014 NU 13 35 10 32 10 0 0 48 42 31
2014 NU-06 20 33 13 20 13 0 0 53 33 15
2011 NU 26 35 12 12 15 0 0 62 26 34
2011 NU-06 27 36 9 18 9 0 0 64 27 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 42 39 16 3 0 0 0 81 3 28
2017 NU-06 29 42 19 10 0 0 0 71 10 10
2014 NU 48 39 0 6 6 0 0 87 13 31
2014 NU-06 60 27 0 7 7 0 0 87 13 15
2011 NU 63 25 3 3 3 3 0 90 6 32
2011 NU-06 64 27 0 9 0 0 0 91 9 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 44 45 7 3 0 0 0 90 3 28
2017 NU-06 37 54 0 10 0 0 0 90 10 10
2014 NU 52 32 3 6 6 0 0 84 13 31
2014 NU-06 67 20 0 7 7 0 0 87 13 15
2011 NU 56 35 0 6 3 0 0 91 9 34
2011 NU-06 82 9 0 9 0 0 0 91 9 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 53 24 3 16 3 0 0 77 19 28
2017 NU-06 61 29 0 10 0 0 0 90 10 10
2014 NU 29 35 10 10 16 0 0 65 26 31
2014 NU-06 33 33 13 0 20 0 0 67 20 15

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 52 20 0 21 7 0 0 72 28 28
2017 NU-06 54 27 0 19 0 0 0 81 19 10
2014 NU 26 16 10 32 16 0 0 42 48 31
2014 NU-06 27 13 13 27 20 0 0 40 47 15
2011 NU 50 18 3 6 21 0 3 70 27 34
2011 NU-06 45 0 0 18 27 0 9 50 50 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 37 14 10 16 20 0 3 52 37 28
2017 NU-06 10 19 19 24 27 0 0 29 51 10
2014 NU 23 26 6 32 13 0 0 48 45 31
2014 NU-06 33 13 7 27 20 0 0 47 47 15
2011 NU 21 15 18 15 29 0 3 36 45 34
2011 NU-06 0 18 18 9 45 0 9 20 60 11

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 33 43 7 17 0 0 0 77 17 28
2017 NU-06 29 44 19 7 0 0 0 73 7 10
2014 NU 23 39 10 23 6 0 0 61 29 31
2014 NU-06 33 27 13 27 0 0 0 60 27 15
2011 NU 35 35 12 15 3 0 0 71 18 34
2011 NU-06 45 36 0 18 0 0 0 82 18 11

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 35 28 7 17 13 0 0 63 30 28
2017 NU-06 44 29 0 10 17 0 0 73 27 10
2014 NU 16 19 16 23 26 0 0 35 48 31
2014 NU-06 20 27 7 27 20 0 0 47 47 15
2011 NU 21 29 21 12 18 0 0 50 29 34
2011 NU-06 27 36 9 9 18 0 0 64 27 11

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 30 40 10 7 14 0 0 70 21 28
2017 NU-06 34 19 17 19 10 0 0 54 29 10

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 42 28 10 10 10 0 0 70 20 28
2017 NU-06 44 10 29 17 0 0 0 54 17 10
2014 NU 39 32 10 10 10 0 0 71 19 31
2014 NU-06 40 27 13 13 7 0 0 67 20 15
2011 NU 35 32 9 6 15 3 0 70 21 34
2011 NU-06 27 36 9 9 18 0 0 64 27 11

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 42 17 17 13 10 0 0 59 23 28
2017 NU-06 44 10 19 17 10 0 0 54 27 10

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 45 37 10 7 0 0 0 83 7 28
2017 NU-06 44 37 19 0 0 0 0 81 0 10
2014 NU 65 23 6 6 0 0 0 87 6 31
2014 NU-06 67 20 7 7 0 0 0 87 7 15
2011 NU 71 21 0 3 3 3 0 94 6 34
2011 NU-06 73 18 0 9 0 0 0 91 9 11

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 21 45 17 10 7 0 0 66 17 28
2017 NU-06 24 39 17 19 0 0 0 63 19 10
2014 NU 10 35 13 19 23 0 0 45 42 31
2014 NU-06 13 33 13 20 20 0 0 47 40 15
2011 NU 26 41 12 12 9 0 0 68 21 34
2011 NU-06 27 36 9 9 18 0 0 64 27 11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 38 31 17 3 10 0 0 70 14 28
2017 NU-06 44 19 27 0 10 0 0 63 10 10
2014 NU 13 35 10 16 26 0 0 48 42 31
2014 NU-06 13 33 13 20 20 0 0 47 40 15

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 23 36 27 3 10 0 0 59 14 28
2017 NU-06 29 15 37 10 10 0 0 44 19 10
2014 NU 13 39 3 16 29 0 0 52 45 31
2014 NU-06 7 33 0 20 40 0 0 40 60 15
2011 NU 38 29 21 6 6 0 0 68 12 34
2011 NU-06 27 36 27 0 9 0 0 64 9 11

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 40 39 14 7 0 0 0 79 7 28
2017 NU-06 29 51 19 0 0 0 0 81 0 10
2014 NU 26 48 6 16 3 0 0 74 19 31
2014 NU-06 13 60 7 20 0 0 0 73 20 15
2011 NU 59 24 6 9 3 0 0 82 12 34
2011 NU-06 55 27 9 9 0 0 0 82 9 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 26 45 18 7 3 0 0 71 10 28
2017 NU-06 34 39 27 0 0 0 0 73 0 10
2014 NU 16 35 23 19 6 0 0 52 26 31
2014 NU-06 20 27 27 27 0 0 0 47 27 15
2011 NU 47 35 3 9 6 0 0 82 15 34
2011 NU-06 55 18 0 18 9 0 0 73 27 11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 13 40 28 12 7 0 0 19 53 28
2017 NU-06 7 49 19 15 10 0 0 24 56 10
2014 NU 16 45 26 13 0 0 0 13 61 31
2014 NU-06 27 40 20 13 0 0 0 13 67 15
2011 NU 18 29 26 12 9 3 3 22 50 34
2011 NU-06 18 27 36 9 9 0 0 18 45 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 20 26 23 24 7 0 0 31 46 28
2017 NU-06 7 19 44 10 19 0 0 29 27 10
2014 NU 35 29 19 13 3 0 0 16 65 31
2014 NU-06 47 27 7 13 7 0 0 20 73 15
2011 NU 32 24 24 6 12 3 0 18 58 34
2011 NU-06 36 9 27 9 9 9 0 20 50 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 28 38 34 0 0 0 0 0 66 28
2017 NU-06 29 44 27 0 0 0 0 0 73 10
2014 NU 58 32 10 0 0 0 0 0 90 31
2014 NU-06 73 20 7 0 0 0 0 0 93 15
2011 NU 47 29 12 9 3 0 0 12 76 34
2011 NU-06 55 45 0 0 0 0 0 0 100 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 10 21 39 26 3 0 0 30 31 28
2017 NU-06 10 29 42 19 0 0 0 19 39 10
2014 NU 19 29 26 19 6 0 0 26 48 31
2014 NU-06 27 27 33 7 7 0 0 13 53 15
2011 NU 18 26 18 18 15 3 3 34 47 34
2011 NU-06 18 45 9 9 18 0 0 27 64 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 23 33 18 11 7 4 4 20 61 27
2017 NU-06 19 61 10 0 0 10 0 0 89 10
2014 NU 45 29 19 3 3 0 0 6 74 31
2014 NU-06 53 27 13 0 7 0 0 7 80 15
2011 NU 29 18 18 15 9 3 9 27 53 34
2011 NU-06 36 27 18 9 0 0 9 10 70 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 7 32 31 26 3 0 0 30 39 28
2017 NU-06 10 46 29 15 0 0 0 15 56 10
2014 NU 29 23 29 16 3 0 0 19 52 31
2014 NU-06 27 27 33 7 7 0 0 13 53 15
2011 NU 21 26 18 21 9 3 3 31 50 34
2011 NU-06 36 0 27 27 0 9 0 30 40 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 21 32 40 3 4 0 0 7 53 28
2017 NU-06 19 37 44 0 0 0 0 0 56 10
2014 NU 45 29 10 13 3 0 0 16 74 31
2014 NU-06 60 20 7 7 7 0 0 13 80 15
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 62 21 3 7 3 0 3 86 11 28
2017 NU-06 51 19 10 0 10 0 10 78 11 10
2014 NU 65 6 6 6 13 0 3 73 20 31
2014 NU-06 53 7 0 13 27 0 0 60 40 15
2011 NU 65 12 0 3 18 0 3 79 21 34
2011 NU-06 64 0 0 0 36 0 0 64 36 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 23 39 3 10 14 11 0 69 27 28
2017 NU-06 24 27 10 29 10 0 0 51 39 10
2014 NU 19 32 6 19 13 6 3 57 36 31
2014 NU-06 13 27 7 20 20 7 7 46 46 15

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 33 46 3 3 14 0 0 79 17 28
2017 NU-06 29 51 10 0 10 0 0 81 10 10
2014 NU 26 23 13 19 16 0 3 50 37 31
2014 NU-06 20 33 7 13 27 0 0 53 40 15

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 38 36 3 12 10 0 0 75 22 28
2017 NU-06 29 44 10 0 17 0 0 73 17 10
2014 NU 23 29 13 26 10 0 0 52 35 31
2014 NU-06 20 33 7 27 13 0 0 53 40 15
2011 NU 26 32 15 9 12 6 0 63 22 34
2011 NU-06 27 27 18 9 18 0 0 55 27 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 19 37 7 12 17 3 3 61 32 28
2017 NU-06 15 46 10 19 10 0 0 61 29 10
2014 NU 32 16 13 19 13 6 0 52 34 31
2014 NU-06 20 20 13 27 13 7 0 43 43 15
2011 NU 38 15 9 12 18 9 0 58 32 34
2011 NU-06 45 9 0 0 27 18 0 67 33 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 7 28 7 26 10 19 3 45 46 28
2017 NU-06 10 19 10 19 17 15 10 39 49 10
2014 NU 3 19 10 35 16 13 3 27 62 31
2014 NU-06 7 20 0 33 20 20 0 33 67 15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 38 49 0 3 10 0 0 86 14 28
2017 NU-06 37 54 0 0 10 0 0 90 10 10
2014 NU 29 42 13 10 6 0 0 71 16 31
2014 NU-06 33 33 7 13 13 0 0 67 27 15
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 38 44 0 10 7 0 0 83 17 28
2017 NU-06 34 46 0 10 10 0 0 81 19 10
2014 NU 29 32 19 16 3 0 0 61 19 31
2014 NU-06 27 33 13 20 7 0 0 60 27 15
2011 NU 41 21 9 24 6 0 0 62 29 34
2011 NU-06 64 0 0 27 9 0 0 64 36 11

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 38 41 0 10 3 7 0 85 15 28
2017 NU-06 39 42 0 10 0 10 0 89 11 10
2014 NU 26 32 13 23 6 0 0 58 29 31
2014 NU-06 20 27 7 33 13 0 0 47 47 15
2011 NU 44 21 12 9 9 6 0 69 19 34
2011 NU-06 55 9 9 9 9 9 0 70 20 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 40 43 3 7 7 0 0 83 14 28
2017 NU-06 49 42 0 0 10 0 0 90 10 10
2014 NU 23 29 19 19 10 0 0 52 29 31
2014 NU-06 20 20 13 27 20 0 0 40 47 15
2011 NU 47 18 15 12 9 0 0 65 21 34
2011 NU-06 64 9 0 18 9 0 0 73 27 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 86 3 0 7 3 0 0 90 10 28
2017 NU-06 71 10 0 10 10 0 0 81 19 10
2014 NU 65 13 3 6 13 0 0 77 19 31
2014 NU-06 53 7 0 13 27 0 0 60 40 15
2011 NU 68 12 3 3 12 0 3 82 15 34
2011 NU-06 55 9 0 9 27 0 0 64 36 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 52 24 0 10 14 0 0 77 23 28
2017 NU-06 54 29 0 17 0 0 0 83 17 10
2014 NU 35 26 10 13 10 3 3 66 24 31
2014 NU-06 40 27 0 20 13 0 0 67 33 15
2011 NU 41 15 6 12 18 3 6 61 32 34
2011 NU-06 45 9 0 18 18 0 9 60 40 11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 59 20 3 14 3 0 0 79 17 28
2017 NU-06 63 27 0 0 10 0 0 90 10 10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 70 17 3 0 10 0 0 86 10 28
2017 NU-06 73 17 0 0 10 0 0 90 10 10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 59 20 0 7 14 0 0 79 21 28
2017 NU-06 54 27 0 10 10 0 0 81 19 10
2014 NU 26 42 10 10 13 0 0 68 23 31
2014 NU-06 27 40 7 13 13 0 0 67 27 15
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 28 19 19 7 9 9 9 57 20 11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 24 32 7 23 7 7 0 61 32 28
2017 NU-06 29 32 19 0 10 10 0 68 11 10
2014 NU 16 23 16 19 6 19 0 48 32 31
2014 NU-06 13 20 20 13 7 27 0 45 27 15
2011 NU 18 21 15 18 15 9 3 45 38 33
2011 NU-06 18 18 18 18 18 0 9 40 40 11

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 28 26 10 17 18 0 0 54 36 28
2017 NU-06 19 44 19 0 17 0 0 63 17 10
2014 NU 13 29 10 23 13 13 0 48 41 31
2014 NU-06 7 40 7 13 13 20 0 58 33 15
2011 NU 18 24 9 24 15 9 0 47 43 33
2011 NU-06 9 36 9 27 18 0 0 45 45 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 31 29 7 16 17 0 0 61 32 28
2017 NU-06 29 44 10 0 17 0 0 73 17 10
2014 NU 10 13 23 26 16 13 0 26 48 31
2014 NU-06 7 13 20 27 13 20 0 25 50 15
2011 NU 12 18 21 12 32 6 0 31 47 34
2011 NU-06 9 9 36 18 27 0 0 18 45 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 31 26 7 13 16 7 0 62 31 28
2017 NU-06 29 24 19 7 10 10 0 59 19 10
2014 NU 6 23 19 19 23 10 0 32 46 31
2014 NU-06 0 27 20 13 27 13 0 31 46 15
2011 NU 12 29 6 18 21 15 0 48 45 34
2011 NU-06 9 45 0 27 18 0 0 55 45 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 21 24 10 25 19 0 0 45 44 28
2017 NU-06 10 39 19 22 10 0 0 49 32 10
2014 NU 3 13 19 39 19 6 0 17 62 31
2014 NU-06 0 13 33 27 20 7 0 14 50 15
2011 NU 15 18 6 24 24 12 0 38 55 33
2011 NU-06 18 9 0 36 36 0 0 27 73 11
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 21 33 17 14 16 0 0 54 29 28
2017 NU-06 29 34 27 0 10 0 0 63 10 10
2014 NU 10 39 26 10 16 0 0 48 26 31
2014 NU-06 7 40 33 0 20 0 0 47 20 15
2011 NU 24 36 9 9 18 3 0 63 28 33
2011 NU-06 18 27 9 27 18 0 0 45 45 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 56 28 10 3 3 0 0 83 7 28
2017 NU-06 73 10 7 0 10 0 0 83 10 10
2014 NU 32 42 10 6 6 3 0 77 13 31
2014 NU-06 27 53 0 13 7 0 0 80 20 15
2011 NU 42 30 12 3 9 3 0 75 13 33
2011 NU-06 64 9 9 9 9 0 0 73 18 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 37 40 10 3 3 3 3 82 7 28
2017 NU-06 29 34 10 7 10 10 0 70 19 10
2014 NU 29 39 23 3 6 0 0 68 10 31
2014 NU-06 33 27 27 7 7 0 0 60 13 15
2011 NU 24 30 18 9 12 6 0 58 23 33
2011 NU-06 27 27 9 18 18 0 0 55 36 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 33 28 6 26 3 3 0 63 31 28
2017 NU-06 19 19 17 34 10 0 0 39 44 10
2014 NU 16 32 19 16 16 0 0 48 32 31
2014 NU-06 20 13 20 20 27 0 0 33 47 15
2011 NU 28 31 16 6 19 0 0 59 25 32
2011 NU-06 27 18 18 9 27 0 0 45 36 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 20 18 6 23 14 14 4 46 46 27
2014 NU 3 6 19 26 32 13 0 11 67 31
2014 NU-06 0 7 20 27 27 20 0 8 67 15
2011 NU 15 18 12 18 24 6 6 38 48 33
2011 NU-06 9 18 0 27 27 9 9 33 67 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 58 21 10 10 0 0 0 79 10 28
2017 NU-06 51 19 19 10 0 0 0 71 10 10
2014 NU 52 19 10 13 3 0 3 73 17 31
2014 NU-06 47 13 13 20 7 0 0 60 27 15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 64 17 10 0 3 5 0 85 4 28
2017 NU-06 46 10 29 0 0 15 0 66 0 10
2014 NU 55 19 10 3 3 3 6 82 7 31
2014 NU-06 60 13 13 7 0 0 7 79 7 15
2011 NU 56 18 3 9 3 6 6 83 13 34
2011 NU-06 64 9 0 9 0 9 9 89 11 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 24 16 14 28 15 3 0 42 44 28
2017 NU-06 19 24 29 19 7 0 0 44 27 10
2014 NU 23 23 13 19 19 3 0 47 40 31
2014 NU-06 27 27 7 20 20 0 0 53 40 15
2011 NU 26 24 12 18 21 0 0 50 38 34
2011 NU-06 27 27 9 27 9 0 0 55 36 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 14 14 14 14 41 0 3 29 57 28
2017 NU-06 0 19 10 19 51 0 0 19 71 10
2014 NU 3 16 6 39 32 0 3 20 73 31
2014 NU-06 0 27 0 47 27 0 0 27 73 15
2011 NU 15 26 6 24 26 3 0 42 52 34
2011 NU-06 9 27 9 18 27 9 0 40 50 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 10 35 23 17 7 7 0 49 26 28
2017 NU-06 0 34 46 10 10 0 0 34 19 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 44 26 20 3 3 3 0 72 7 28
2017 NU-06 19 34 27 0 10 10 0 59 11 10
2014 NU 39 42 10 6 0 3 0 83 7 31
2014 NU-06 33 40 13 13 0 0 0 73 13 15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 42 41 7 7 3 0 0 83 10 28
2017 NU-06 34 46 10 0 10 0 0 81 10 10
2014 NU 35 32 10 19 3 0 0 68 23 31
2014 NU-06 33 40 0 20 7 0 0 73 27 15
2011 NU 35 29 18 9 9 0 0 65 18 34
2011 NU-06 36 18 27 9 9 0 0 55 18 11

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 47 29 13 0 10 0 0 77 10 28
2017 NU-06 44 29 17 0 10 0 0 73 10 10
2014 NU 23 29 16 23 10 0 0 52 32 31
2014 NU-06 20 47 7 20 7 0 0 67 27 15
2011 NU 41 26 15 6 12 0 0 68 18 34
2011 NU-06 36 9 27 9 18 0 0 45 27 11

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 33 24 21 11 10 0 0 57 22 28
2017 NU-06 34 29 19 7 10 0 0 63 17 10
2014 NU 13 35 16 19 16 0 0 48 35 31
2014 NU-06 7 47 13 13 20 0 0 53 33 15
2011 NU 21 29 24 18 9 0 0 50 26 34
2011 NU-06 27 36 0 18 18 0 0 64 36 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 30 24 14 22 10 0 0 54 32 28
2017 NU-06 34 29 19 7 10 0 0 63 17 10
2014 NU 10 39 16 16 19 0 0 48 35 31
2014 NU-06 0 53 13 7 27 0 0 53 33 15
2011 NU 24 26 24 18 9 0 0 50 26 34
2011 NU-06 27 18 18 18 18 0 0 45 36 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 37 13 14 29 3 3 0 51 34 28
2017 NU-06 34 17 19 29 0 0 0 51 29 10
2014 NU 16 26 19 19 16 3 0 43 37 31
2014 NU-06 0 27 27 20 20 7 0 29 43 15
2011 NU 26 15 15 26 9 9 0 45 39 34
2011 NU-06 27 27 9 18 18 0 0 55 36 11
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 NU 32 35 33 28
2017 NU-06 37 19 44 10
2014 NU 29 32 39 31
2014 NU-06 33 33 33 15
2011 NU 21 41 38 34
2011 NU-06 27 36 36 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 NU 22 78 27
2014 NU 45 55 31
2014 NU-06 47 53 15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 12 14 22 7 7 31 7 42 22 28
2017 NU-06 15 0 17 19 19 19 10 21 55 10
2014 NU 6 6 26 19 10 26 6 19 43 31
2014 NU-06 0 13 27 13 13 33 0 20 40 15

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 31 27 3 10 10 14 3 71 25 28
2017 NU-06 24 17 0 19 19 10 10 52 48 10
2014 NU 13 10 26 13 13 19 6 30 35 31
2014 NU-06 7 13 27 7 13 33 0 30 30 15
2011 NU 26 24 12 24 12 3 0 52 36 34
2011 NU-06 18 27 9 36 0 9 0 50 40 11
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 24 49 3 10 7 4 3 78 18 28
2017 NU-06 19 34 10 17 19 0 0 54 37 10
2014 NU 27 60 3 3 3 0 3 90 7 30
2014 NU-06 13 73 7 7 0 0 0 87 7 15
2011 NU 29 53 6 6 6 0 0 82 12 34
2011 NU-06 45 45 9 0 0 0 0 91 0 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 7 16 17 10 12 27 10 36 36 28
2017 NU-06 0 15 29 10 10 37 0 23 31 10
2014 NU 3 26 23 3 6 26 13 47 16 31
2014 NU-06 0 27 33 0 0 27 13 44 0 15
2011 NU 9 18 21 12 18 12 12 35 38 34
2011 NU-06 18 0 18 18 9 18 18 29 43 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 45 14 7 7 7 17 3 74 17 28
2017 NU-06 44 10 0 10 10 27 0 73 27 10
2014 NU 10 39 19 6 10 13 3 58 19 31
2014 NU-06 13 33 27 13 0 13 0 54 15 15
2011 NU 41 29 12 9 9 0 0 71 18 34
2011 NU-06 45 27 27 0 0 0 0 73 0 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 24 26 16 3 10 17 3 63 17 28
2017 NU-06 29 34 0 0 19 17 0 77 23 10
2014 NU 13 42 23 3 6 10 3 63 11 31
2014 NU-06 7 40 33 7 0 13 0 54 8 15
2011 NU 26 32 9 9 15 9 0 65 26 34
2011 NU-06 36 27 9 0 18 9 0 70 20 11
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 19 3 10 17 0 33 17 46 35 28
2017 NU-06 10 0 27 19 0 34 10 17 35 10
2014 NU 10 23 19 6 3 29 10 53 16 31
2014 NU-06 0 33 20 7 0 40 0 56 11 15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 38 17 10 10 0 17 7 73 14 28
2017 NU-06 34 19 10 10 0 17 10 73 13 10
2014 NU 19 26 13 13 0 26 3 64 18 31
2014 NU-06 13 33 7 13 0 33 0 70 20 15
2011 NU 38 38 3 3 3 15 0 90 7 34
2011 NU-06 36 27 0 9 9 18 0 78 22 11
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 14 21 20 17 24 0 3 36 43 28
2017 NU-06 10 10 37 29 15 0 0 19 44 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 16 25 25 23 11 0 0 41 34 27
2017 NU-06 15 19 46 19 0 0 0 34 19 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 27 23 25 21 4 0 0 51 24 27
2017 NU-06 10 24 39 27 0 0 0 34 27 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 7 26 26 24 17 0 0 33 41 28
2017 NU-06 0 10 34 39 17 0 0 10 56 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 42 24 17 0 10 0 7 71 11 28
2017 NU-06 44 19 27 0 0 0 10 70 0 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 27 31 17 11 14 0 0 58 25 27
2017 NU-06 34 29 17 10 10 0 0 63 19 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 24 23 23 26 3 0 0 47 29 28
2017 NU-06 19 24 27 29 0 0 0 44 29 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 19 26 14 24 17 0 0 45 41 28
2017 NU-06 0 34 29 19 17 0 0 34 37 10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 21 26 32 7 14 0 0 47 21 28
2017 NU-06 10 34 37 10 10 0 0 44 19 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 35 31 21 14 0 0 0 65 14 28
2017 NU-06 19 32 29 19 0 0 0 51 19 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 44 26 14 7 6 0 3 72 14 28
2017 NU-06 34 39 10 10 7 0 0 73 17 10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 72 17 0 3 7 0 0 90 10 28
2017 NU-06 61 29 0 10 0 0 0 90 10 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 55 24 10 3 3 0 3 82 7 28
2017 NU-06 51 10 29 0 0 0 10 68 0 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 51 28 7 7 7 0 0 79 14 28
2017 NU-06 51 39 0 10 0 0 0 90 10 10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 57 14 0 0 0 0 29 100 0 28
2017 NU-06 66 10 0 0 0 0 24 100 0 10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 72 17 0 0 3 0 7 96 4 28
2017 NU-06 61 39 0 0 0 0 0 100 0 10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 50 17 7 0 19 0 7 72 21 28
2017 NU-06 61 19 0 0 10 0 10 89 11 10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 69 21 7 3 0 0 0 90 3 28
2017 NU-06 71 19 10 0 0 0 0 90 0 10

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 12 38 24 22 3 0 0 51 25 28
2017 NU-06 15 49 19 17 0 0 0 63 17 10

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 3 20 33 35 9 0 0 44 23 28
2017 NU-06 0 27 19 39 15 0 0 54 27 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 30 55 7 9 0 0 0 84 9 28
2017 NU-06 44 46 10 0 0 0 0 90 0 10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 19 28 25 7 14 7 0 51 22 28
2017 NU-06 24 39 17 0 10 10 0 70 11 10
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 NU 25 75 28
2014 NU 35 65 31
2014 NU-06 40 60 15
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 17 28 17 26 9 3 0 18 82 28
2017 NU-06 0 29 27 34 0 10 0 0 100 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 NU 24 22

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 NU 38 22

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 NU 22 22

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 NU 58 22

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 NU 9 22

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 NU 35 22

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 NU 0 28 13 21 5 34 21

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 0 18 9 13 48 8 4 20 70 22

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 0 13 9 13 60 0 4 14 77 22
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