2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 46 3 11 4 0 0 83 14 1070
2017 First official language - French 37 45 4 11 3 0 0 82 14 242
2014 First official language - English 35 44 4 12 4 0 0 79 16 1233
2014 First official language - French 33 50 7 8 2 0 0 83 10 277
2011 First official language - English 42 44 3 7 3 0 0 87 10 1583
2011 First official language - French 48 40 4 6 2 0 0 88 8 419
2008 First official language - English 46 41 3 8 3 0 0 87 10 1166
2008 First official language - French 52 37 4 7 1 0 0 89 8 293

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 81 13 2 1 0 1 1 97 1 1063
2017 First official language - French 42 38 6 10 5 1 0 80 14 241
2014 First official language - English 79 14 3 1 1 0 1 95 2 1233
2014 First official language - French 41 35 11 9 3 1 0 76 12 277
2011 First official language - English 84 11 2 1 1 0 1 96 2 1581
2011 First official language - French 49 26 8 10 5 1 1 77 15 419
2008 First official language - English 84 12 1 1 1 0 1 97 2 1164
2008 First official language - French 55 25 6 9 5 0 0 80 13 293

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 16 3 1 0 1 2 95 2 1070
2017 First official language - French 24 22 12 23 20 0 0 45 43 242
2014 First official language - English 77 17 2 2 1 0 1 95 3 1232
2014 First official language - French 23 21 11 23 21 0 1 44 45 276
2011 First official language - English 81 14 2 1 1 0 1 96 2 1580
2011 First official language - French 34 19 7 20 18 0 1 54 38 419
2008 First official language - English 82 13 2 1 1 0 0 96 2 1164
2008 First official language - French 34 20 10 23 13 0 1 54 36 293

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 35 5 13 6 0 0 76 18 1068
2017 First official language - French 39 38 7 10 5 0 1 78 15 242
2014 First official language - English 37 34 8 12 9 0 0 71 21 1232
2014 First official language - French 34 38 8 12 9 0 0 72 20 277
2011 First official language - English 43 34 7 10 6 0 0 76 16 1578
2011 First official language - French 44 36 8 8 4 0 0 80 12 417

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 40 9 13 6 0 0 72 19 1068
2017 First official language - French 32 41 14 10 3 0 0 73 13 242
2014 First official language - English 29 41 10 15 5 0 0 70 20 1230
2014 First official language - French 27 40 17 9 6 0 1 68 14 276
2011 First official language - English 29 43 12 10 5 1 1 73 15 1582
2011 First official language - French 35 37 13 9 5 0 1 73 13 417
2008 First official language - English 33 41 10 11 4 0 1 75 15 1167
2008 First official language - French 34 40 11 9 4 0 1 75 14 293

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 36 6 9 4 0 0 81 13 1067
2017 First official language - French 39 42 7 9 3 0 0 81 12 241
2014 First official language - English 41 40 7 8 4 0 0 81 12 1235
2014 First official language - French 37 37 11 11 4 0 0 73 15 277
2011 First official language - English 42 38 8 7 4 0 0 81 11 1583
2011 First official language - French 44 35 8 9 4 0 0 80 13 416
2008 First official language - English 39 43 8 6 3 0 0 82 9 1165
2008 First official language - French 38 41 12 7 1 0 0 79 8 293

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 34 4 9 3 0 0 84 12 1067
2017 First official language - French 46 35 7 9 3 0 0 81 13 242
2014 First official language - English 46 37 6 7 3 0 0 84 10 1235
2014 First official language - French 40 34 12 11 3 0 0 74 14 277
2011 First official language - English 46 40 5 6 3 0 0 86 9 1582
2011 First official language - French 46 38 7 5 5 0 0 84 9 418
2008 First official language - English 46 40 6 6 3 0 0 85 9 1168
2008 First official language - French 41 44 8 4 3 0 0 84 7 293

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 32 6 6 2 0 0 86 8 1062
2017 First official language - French 50 39 7 2 2 0 1 90 4 240
2014 First official language - English 50 34 7 5 3 0 0 85 8 1232
2014 First official language - French 43 36 13 5 2 0 0 80 7 276

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 33 7 8 5 0 0 80 13 1067
2017 First official language - French 41 30 12 11 4 0 0 72 16 242
2014 First official language - English 40 30 10 12 8 0 0 70 20 1235
2014 First official language - French 32 36 13 13 7 0 0 67 19 277
2011 First official language - English 41 35 8 9 6 0 0 77 15 1580
2011 First official language - French 40 34 11 8 6 1 1 76 14 419

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 22 12 14 13 3 10 55 31 1065
2017 First official language - French 28 24 12 10 13 2 9 59 27 240
2014 First official language - English 26 21 12 16 15 2 9 52 34 1235
2014 First official language - French 26 28 12 12 12 1 9 59 27 277
2011 First official language - English 24 23 11 16 15 2 8 53 35 1579
2011 First official language - French 32 24 8 11 12 2 10 64 27 418
2008 First official language - English 32 23 9 14 13 2 6 61 29 1166
2008 First official language - French 40 24 7 8 11 1 10 72 20 293

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 43 8 9 5 0 0 77 15 1070
2017 First official language - French 32 48 9 8 3 0 0 80 11 241
2014 First official language - English 29 45 11 9 7 0 0 73 16 1235
2014 First official language - French 22 51 12 11 4 0 0 73 15 277
2011 First official language - English 31 42 11 11 5 0 0 72 17 1579
2011 First official language - French 33 41 12 9 4 0 0 75 13 419
2008 First official language - English 33 44 9 9 4 0 0 78 13 1160
2008 First official language - French 35 40 15 8 2 0 0 75 10 293

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 37 13 13 11 0 0 64 23 1069
2017 First official language - French 30 38 13 11 7 0 0 68 19 241
2014 First official language - English 23 35 14 17 10 0 0 58 28 1234
2014 First official language - French 22 39 17 14 6 1 0 61 21 277
2011 First official language - English 23 41 12 13 10 0 0 65 23 1583
2011 First official language - French 28 38 14 12 8 0 0 66 20 418

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 39 8 13 7 0 0 72 20 1068
2017 First official language - French 30 41 15 11 3 0 0 72 14 241

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 38 9 7 4 0 0 79 12 1068
2017 First official language - French 36 43 13 4 3 1 0 80 7 241
2014 First official language - English 39 39 10 8 3 1 0 79 11 1233
2014 First official language - French 32 44 14 7 3 0 0 76 10 276
2011 First official language - English 36 43 9 8 4 1 0 79 12 1582
2011 First official language - French 33 46 10 7 3 1 0 80 10 419
2008 First official language - English 39 40 10 7 3 0 0 79 10 1164
2008 First official language - French 38 39 12 7 3 1 0 77 10 293

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 37 11 12 9 0 0 67 22 1069
2017 First official language - French 27 41 14 10 7 1 0 69 17 241

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 35 7 4 2 0 0 87 6 1070
2017 First official language - French 46 39 11 2 2 0 0 85 4 241
2014 First official language - English 63 26 8 2 1 0 0 89 3 1233
2014 First official language - French 45 38 11 5 1 0 0 83 6 277
2011 First official language - English 56 32 7 4 1 0 0 88 5 1584
2011 First official language - French 53 32 9 3 2 1 0 86 4 416

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 40 9 14 6 0 0 71 20 1069
2017 First official language - French 30 38 15 10 7 0 0 69 16 240
2014 First official language - English 25 42 10 15 8 0 0 67 23 1234
2014 First official language - French 18 44 15 15 7 0 0 62 22 277
2011 First official language - English 29 41 10 13 6 0 0 71 19 1583
2011 First official language - French 30 37 15 10 8 0 0 68 18 417

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 35 11 12 7 0 0 71 19 1070
2017 First official language - French 32 37 13 11 6 0 0 69 17 241
2014 First official language - English 31 37 12 13 8 0 0 68 21 1233
2014 First official language - French 24 41 16 14 5 0 0 65 19 276

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 37 11 11 6 0 1 72 17 1069
2017 First official language - French 29 42 15 10 5 0 1 71 14 241
2014 First official language - English 29 39 13 12 7 0 0 68 19 1233
2014 First official language - French 24 44 16 12 4 0 0 67 17 277
2011 First official language - English 39 38 11 8 3 1 0 78 12 1581
2011 First official language - French 34 45 10 6 4 0 1 79 10 418

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 38 10 8 4 0 0 79 11 1066
2017 First official language - French 37 41 12 7 3 0 0 79 10 241
2014 First official language - English 38 38 12 8 5 0 0 76 12 1234
2014 First official language - French 25 50 16 7 3 0 0 74 10 277
2011 First official language - English 39 41 9 8 3 0 0 80 11 1584
2011 First official language - French 40 39 12 6 2 0 0 79 8 419
2008 First official language - English 42 43 6 6 3 0 0 85 9 1164
2008 First official language - French 41 43 8 7 1 0 0 84 7 292

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 36 17 7 5 0 1 71 12 1068
2017 First official language - French 36 38 14 8 3 0 1 75 11 241
2014 First official language - English 30 34 19 10 6 0 0 65 16 1235
2014 First official language - French 31 38 18 8 3 1 0 70 12 277
2011 First official language - English 32 36 18 9 6 0 0 68 14 1583
2011 First official language - French 32 35 19 9 5 0 1 67 14 417
2008 First official language - English 27 34 20 11 7 0 1 61 19 1166
2008 First official language - French 28 33 20 13 5 0 0 62 19 292

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 24 38 17 8 1 2 26 36 1066
2017 First official language - French 11 30 35 18 4 1 1 22 42 241
2014 First official language - English 13 27 36 17 6 1 1 23 41 1232
2014 First official language - French 9 38 31 16 4 1 1 20 48 277
2011 First official language - English 14 26 36 15 7 1 2 23 40 1577
2011 First official language - French 14 36 29 11 6 1 3 18 51 416
2008 First official language - English 9 29 38 16 6 0 2 22 39 1161
2008 First official language - French 12 33 29 17 7 1 1 25 46 293

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 12 19 30 22 14 1 2 38 32 1060
2017 First official language - French 11 23 24 27 11 3 1 39 35 240
2014 First official language - English 14 23 31 19 10 1 2 30 38 1231
2014 First official language - French 11 28 29 19 7 4 1 28 41 276
2011 First official language - English 14 20 29 21 11 2 2 33 36 1576
2011 First official language - French 16 25 26 17 10 3 2 29 43 416
2008 First official language - English 11 21 29 23 12 2 2 36 34 1166
2008 First official language - French 18 25 26 17 11 1 2 29 45 292

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 26 31 11 7 1 2 18 50 1064
2017 First official language - French 28 28 28 9 5 1 1 14 57 240
2014 First official language - English 34 28 22 9 5 1 1 14 63 1230
2014 First official language - French 43 33 16 5 2 1 1 7 77 277
2011 First official language - English 33 25 23 10 5 1 3 16 60 1576
2011 First official language - French 39 29 21 5 3 1 2 9 70 416
2008 First official language - English 26 27 25 12 6 1 2 19 55 1162
2008 First official language - French 30 28 22 9 8 2 1 18 60 293

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 17 33 26 12 0 2 40 27 1060
2017 First official language - French 11 25 36 18 9 1 1 27 37 238
2014 First official language - English 14 23 30 23 9 0 1 33 37 1232
2014 First official language - French 16 27 36 15 4 1 1 20 44 276
2011 First official language - English 13 19 32 23 10 0 2 34 34 1573
2011 First official language - French 20 29 26 14 8 2 2 23 51 418
2008 First official language - English 11 19 32 24 12 1 2 37 31 1163
2008 First official language - French 23 20 28 18 8 3 0 26 44 292

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 23 26 15 11 1 2 27 46 1064
2017 First official language - French 19 28 22 18 8 1 3 28 49 238
2014 First official language - English 25 26 24 14 8 1 2 23 52 1230
2014 First official language - French 22 32 29 11 4 1 2 15 55 277
2011 First official language - English 20 22 29 16 8 1 3 26 44 1577
2011 First official language - French 21 31 23 12 8 1 4 21 55 418
2008 First official language - English 15 23 29 19 11 1 3 31 39 1162
2008 First official language - French 17 25 23 17 13 1 4 31 44 292

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 12 18 27 23 15 2 4 40 32 1064
2017 First official language - French 12 25 30 20 8 3 2 29 39 240
2014 First official language - English 13 17 29 23 13 2 4 38 32 1231
2014 First official language - French 15 22 32 18 8 1 3 28 39 276
2011 First official language - English 13 17 30 21 12 2 4 36 32 1576
2011 First official language - French 19 22 26 15 11 3 4 28 44 416
2008 First official language - English 14 21 28 19 14 2 3 34 37 1162
2008 First official language - French 27 29 20 12 8 3 2 21 58 293

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 26 30 12 7 2 3 21 48 1063
2017 First official language - French 14 32 34 11 5 2 2 16 48 241
2014 First official language - English 29 26 26 11 5 1 2 17 57 1232
2014 First official language - French 23 35 27 9 3 0 2 13 59 277
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 80 11 4 1 0 1 3 95 1 1066
2017 First official language - French 33 24 8 21 14 0 1 57 35 242
2014 First official language - English 81 11 4 1 1 0 3 95 2 1235
2014 First official language - French 37 18 10 17 16 0 2 56 34 277
2011 First official language - English 78 13 3 1 1 0 4 95 2 1578
2011 First official language - French 41 22 7 16 13 0 1 63 30 419
2008 First official language - English 77 11 4 1 1 0 5 94 3 1168
2008 First official language - French 40 16 8 14 20 0 3 57 35 293

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 30 13 12 10 4 5 62 24 1068
2017 First official language - French 25 33 12 11 10 4 6 64 23 242
2014 First official language - English 32 32 12 12 8 2 2 66 21 1235
2014 First official language - French 24 27 16 14 8 5 5 57 25 277

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 29 7 11 10 0 0 72 21 1067
2017 First official language - French 41 34 9 11 5 0 0 76 15 242
2014 First official language - English 42 27 9 13 9 0 0 69 22 1233
2014 First official language - French 41 31 10 10 7 1 1 72 17 277

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 31 10 14 7 1 1 68 21 1064
2017 First official language - French 39 36 12 6 5 2 1 77 11 242
2014 First official language - English 32 37 10 14 5 2 0 70 19 1233
2014 First official language - French 28 40 15 10 5 1 1 70 15 276
2011 First official language - English 32 36 11 12 6 2 0 69 19 1580
2011 First official language - French 34 38 11 8 5 2 1 74 14 418
2008 First official language - English 38 35 9 11 4 2 1 76 15 1166
2008 First official language - French 33 34 12 13 5 3 0 70 18 292

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 28 12 13 8 7 1 64 22 1070
2017 First official language - French 28 32 16 7 7 9 1 67 15 242
2014 First official language - English 31 26 14 12 9 7 1 62 23 1231
2014 First official language - French 24 34 14 11 9 5 2 62 22 276
2011 First official language - English 33 28 11 12 9 6 1 65 22 1581
2011 First official language - French 34 27 12 11 9 7 1 66 21 417
2008 First official language - English 37 28 12 9 6 6 1 70 17 1166
2008 First official language - French 33 25 14 10 9 7 1 63 22 291

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 20 15 19 13 15 3 42 40 1070
2017 First official language - French 11 18 20 16 10 21 4 38 35 241
2014 First official language - English 11 23 18 19 14 13 3 39 40 1234
2014 First official language - French 7 20 21 19 13 15 5 35 39 276

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 34 8 8 4 0 0 81 11 1069
2017 First official language - French 48 35 8 5 4 0 0 83 9 241
2014 First official language - English 45 35 8 9 3 0 0 80 12 1235
2014 First official language - French 38 39 10 9 5 0 0 77 14 274
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 35 8 8 6 1 0 77 15 1068
2017 First official language - French 39 37 8 10 6 0 0 76 16 242
2014 First official language - English 35 38 11 10 6 0 0 73 16 1234
2014 First official language - French 31 33 20 10 5 0 0 65 15 277
2011 First official language - English 35 37 9 11 7 0 0 72 18 1582
2011 First official language - French 37 35 12 11 5 0 0 72 16 419
2008 First official language - English 36 35 10 12 8 0 0 71 20 1166
2008 First official language - French 31 33 16 11 8 0 1 64 20 293

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 29 9 8 4 1 0 79 12 1068
2017 First official language - French 42 33 9 9 5 1 0 77 14 242
2014 First official language - English 42 31 12 8 6 1 0 75 14 1233
2014 First official language - French 33 37 17 7 4 2 1 72 11 277
2011 First official language - English 45 28 10 8 7 2 0 74 15 1582
2011 First official language - French 39 32 13 6 6 3 1 74 13 419
2008 First official language - English 45 29 8 10 7 1 0 74 17 1165
2008 First official language - French 40 30 12 9 6 4 0 72 16 293

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 31 9 9 6 0 0 76 15 1067
2017 First official language - French 39 36 8 9 7 0 0 76 16 241
2014 First official language - English 41 32 10 11 6 0 0 73 17 1233
2014 First official language - French 32 35 18 9 4 2 0 68 14 277
2011 First official language - English 39 34 8 10 8 1 0 74 18 1575
2011 First official language - French 36 37 10 10 5 0 1 74 16 419
2008 First official language - English 39 32 8 12 9 0 0 71 21 1165
2008 First official language - French 35 31 14 11 8 0 0 66 20 293

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 85 8 3 1 0 1 3 96 1 1068
2017 First official language - French 58 20 7 6 8 0 1 79 15 242
2014 First official language - English 84 9 3 0 1 0 3 96 1 1233
2014 First official language - French 57 17 7 9 8 0 1 75 17 277
2011 First official language - English 84 9 3 1 1 0 3 96 1 1581
2011 First official language - French 58 16 5 8 11 0 2 76 19 419
2008 First official language - English 86 6 2 1 1 0 4 96 2 1165
2008 First official language - French 60 11 4 10 13 0 3 73 23 292

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 21 7 5 5 4 4 82 11 1068
2017 First official language - French 42 27 7 8 8 4 3 75 17 242
2014 First official language - English 49 21 10 5 7 3 4 76 14 1232
2014 First official language - French 38 24 12 10 8 3 4 67 20 277
2011 First official language - English 46 25 8 8 8 2 2 75 17 1582
2011 First official language - French 40 30 8 8 8 1 5 75 17 418

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 24 6 7 5 1 0 82 12 1067
2017 First official language - French 52 26 9 7 5 0 0 79 12 242

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 21 9 4 4 1 0 83 8 1068
2017 First official language - French 56 25 9 3 5 1 0 82 9 241

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 24 9 8 6 0 0 77 14 1068
2017 First official language - French 46 33 7 6 7 0 0 80 14 241
2014 First official language - English 45 28 10 9 7 0 0 74 16 1234
2014 First official language - French 39 33 13 8 6 0 0 73 14 277
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 32 14 10 6 3 8 66 18 300
2017 First official language - French 18 44 15 10 3 1 9 69 14 66
2014 First official language - English 20 35 18 14 6 2 5 59 22 334
2014 First official language - French 26 27 19 11 2 5 9 62 16 75

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 34 15 11 8 7 0 63 20 1065
2017 First official language - French 24 36 18 11 6 6 0 64 18 241
2014 First official language - English 21 34 14 12 9 9 0 61 24 1233
2014 First official language - French 19 32 21 14 7 7 0 55 22 277
2011 First official language - English 21 32 16 13 10 8 1 57 25 1580
2011 First official language - French 19 32 17 12 12 8 0 56 26 416

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 34 15 15 11 2 0 58 26 1068
2017 First official language - French 23 36 19 12 9 2 0 59 21 242
2014 First official language - English 19 32 17 17 12 3 0 52 30 1234
2014 First official language - French 16 30 23 19 8 4 0 48 28 277
2011 First official language - English 19 31 16 17 14 3 0 51 32 1577
2011 First official language - French 16 31 19 16 13 4 1 49 30 417
2008 First official language - English 27 32 15 15 10 2 0 60 25 1166
2008 First official language - French 20 33 18 14 11 3 0 55 26 293

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 31 18 17 13 5 0 50 31 1067
2017 First official language - French 16 34 20 19 9 3 0 51 29 242
2014 First official language - English 13 27 18 21 16 5 0 43 38 1235
2014 First official language - French 11 24 28 21 10 6 0 37 33 276
2011 First official language - English 9 28 17 24 17 5 0 39 42 1581
2011 First official language - French 8 31 18 20 15 7 1 42 38 419
2008 First official language - English 13 31 15 23 12 6 0 47 37 1163
2008 First official language - French 11 29 21 19 12 7 0 44 34 292

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 27 14 16 15 5 0 52 33 1068
2017 First official language - French 17 32 20 16 11 3 0 51 27 242
2014 First official language - English 15 26 17 19 18 6 0 44 38 1232
2014 First official language - French 13 25 22 18 13 9 0 42 34 276
2011 First official language - English 11 29 16 20 16 8 0 44 39 1582
2011 First official language - French 11 28 21 14 15 12 0 43 33 419
2008 First official language - English 16 27 17 16 14 10 0 48 34 1167
2008 First official language - French 15 28 19 15 13 9 0 47 31 292

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 29 16 23 16 3 0 44 40 1068
2017 First official language - French 15 33 24 17 10 2 0 48 28 241
2014 First official language - English 11 29 16 25 17 3 0 41 43 1235
2014 First official language - French 11 30 26 19 12 3 0 42 32 276
2011 First official language - English 9 30 16 25 18 2 0 40 43 1575
2011 First official language - French 9 32 18 21 16 4 0 43 38 419
2008 First official language - English 14 32 14 24 14 3 0 47 39 1165
2008 First official language - French 16 26 22 20 15 2 0 43 35 291
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 39 15 13 6 2 0 65 20 1067
2017 First official language - French 23 36 26 12 4 1 0 59 15 242
2014 First official language - English 21 43 18 11 5 1 0 65 17 1234
2014 First official language - French 18 41 22 13 5 0 0 59 18 277
2011 First official language - English 23 44 14 12 6 2 0 68 18 1580
2011 First official language - French 23 41 16 12 7 1 0 65 19 418

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 38 9 4 2 2 0 84 6 1065
2017 First official language - French 38 42 11 3 1 4 1 84 5 242
2014 First official language - English 44 39 10 4 2 2 0 85 5 1231
2014 First official language - French 27 49 14 4 1 5 0 80 6 277
2011 First official language - English 39 38 13 5 2 3 0 79 8 1581
2011 First official language - French 36 40 13 5 2 4 0 80 7 417

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 36 11 9 4 3 1 75 13 1065
2017 First official language - French 35 38 14 6 5 1 1 74 11 241
2014 First official language - English 31 36 12 11 5 4 1 70 17 1233
2014 First official language - French 26 41 14 10 5 4 0 70 15 277
2011 First official language - English 30 35 13 10 7 5 1 69 17 1581
2011 First official language - French 36 33 11 8 6 5 1 73 15 418
2008 First official language - English 31 33 14 11 7 5 1 67 19 1166
2008 First official language - French 29 35 13 10 8 5 1 67 19 292

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 36 17 12 7 3 1 62 20 1067
2017 First official language - French 23 37 15 13 5 6 1 64 19 242
2014 First official language - English 19 30 21 15 9 5 1 52 25 1231
2014 First official language - French 12 28 28 15 8 7 1 44 25 277
2011 First official language - English 20 35 20 12 7 4 1 58 21 1581
2011 First official language - French 18 33 21 12 9 7 1 55 22 414

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 21 18 15 19 8 3 42 38 1066
2017 First official language - French 14 22 13 16 21 11 4 42 43 241
2014 First official language - English 13 17 19 20 21 9 2 33 46 1234
2014 First official language - French 10 19 20 20 18 11 3 33 44 277
2011 First official language - English 11 18 17 18 20 13 4 35 45 1582
2011 First official language - French 10 17 20 16 18 14 4 34 41 417

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 16 6 2 0 1 4 91 3 1069
2017 First official language - French 25 24 17 19 14 0 1 50 33 242
2014 First official language - English 66 19 7 2 1 1 4 89 3 1232
2014 First official language - French 23 24 15 18 14 2 3 50 34 277

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 76 13 5 1 0 3 2 94 2 1069
2017 First official language - French 42 34 9 8 3 1 2 79 12 242
2014 First official language - English 71 16 5 1 0 3 3 93 2 1234
2014 First official language - French 38 33 10 8 2 4 4 77 11 277
2011 First official language - English 74 14 6 0 0 3 3 93 1 1584
2011 First official language - French 46 26 11 8 5 1 2 75 14 419
2008 First official language - English 74 14 5 1 0 2 2 93 2 1166
2008 First official language - French 46 30 10 10 3 0 2 77 13 293

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 30 14 20 13 2 0 52 34 1070
2017 First official language - French 24 35 20 12 8 2 0 60 20 241
2014 First official language - English 21 31 17 17 12 2 1 53 30 1234
2014 First official language - French 18 37 23 14 6 3 0 56 20 277
2011 First official language - English 23 33 16 15 11 2 0 57 27 1583
2011 First official language - French 27 34 15 15 7 2 0 62 22 418
2008 First official language - English 26 35 13 13 10 2 0 63 24 1163
2008 First official language - French 29 34 16 11 6 3 0 65 18 293

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 21 14 22 26 2 1 37 49 1066
2017 First official language - French 17 26 15 16 20 2 4 46 39 239
2014 First official language - English 13 20 14 23 25 3 2 34 51 1234
2014 First official language - French 15 22 16 22 18 5 2 39 44 277
2011 First official language - English 13 26 14 21 22 2 1 41 45 1582
2011 First official language - French 17 24 18 19 17 2 2 44 38 419
2008 First official language - English 17 33 13 16 18 2 1 52 35 1162
2008 First official language - French 20 32 15 16 11 4 3 55 29 293

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 37 19 15 7 3 0 58 22 1066
2017 First official language - French 17 35 27 10 7 4 0 54 18 242

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 34 14 5 3 4 0 77 8 1064
2017 First official language - French 37 37 15 5 3 3 0 76 8 242
2014 First official language - English 42 32 13 4 3 5 0 79 8 1230
2014 First official language - French 36 34 17 5 1 6 1 76 6 277

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 41 11 6 3 1 0 79 10 1067
2017 First official language - French 33 45 13 6 2 1 0 79 8 242
2014 First official language - English 39 36 12 6 3 3 0 78 10 1233
2014 First official language - French 34 37 17 5 3 4 0 74 8 277
2011 First official language - English 33 40 14 6 4 3 0 74 11 1583
2011 First official language - French 30 39 15 7 5 4 0 72 12 419

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 37 10 5 4 0 0 81 9 1069
2017 First official language - French 38 38 13 8 3 0 0 76 11 242
2014 First official language - English 43 34 12 6 4 0 0 78 10 1230
2014 First official language - French 36 41 14 7 2 0 0 77 9 276
2011 First official language - English 40 38 11 7 4 0 0 78 11 1583
2011 First official language - French 34 39 14 8 5 1 0 73 13 418
2008 First official language - English 39 37 13 8 3 0 0 76 11 1165
2008 First official language - French 31 43 11 9 5 1 0 75 14 291

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 31 17 12 6 1 0 64 18 1068
2017 First official language - French 28 37 18 10 5 1 0 66 16 241
2014 First official language - English 24 34 19 13 8 1 0 59 22 1233
2014 First official language - French 21 37 21 13 7 0 0 58 21 276
2011 First official language - English 26 36 18 11 8 1 0 62 20 1580
2011 First official language - French 21 35 22 12 8 1 0 57 21 418

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 32 16 12 7 0 0 65 19 1070
2017 First official language - French 26 40 21 7 5 0 0 67 12 241
2014 First official language - English 24 35 18 15 7 0 0 59 23 1234
2014 First official language - French 21 39 20 13 6 0 0 60 19 276
2011 First official language - English 25 38 15 13 8 0 0 64 21 1578
2011 First official language - French 23 35 19 15 7 0 0 59 22 418
2008 First official language - English 32 39 12 11 6 0 0 71 17 1168
2008 First official language - French 25 38 17 14 6 0 0 64 20 291

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 25 18 14 9 4 0 58 23 1069
2017 First official language - French 25 26 23 15 8 2 1 53 24 241
2014 First official language - English 26 26 18 14 11 4 1 55 26 1233
2014 First official language - French 21 25 23 16 10 4 1 49 27 277
2011 First official language - English 28 27 18 13 11 4 0 57 24 1580
2011 First official language - French 23 24 18 15 12 7 1 51 30 419
2008 First official language - English 32 28 16 13 7 4 0 62 21 1166
2008 First official language - French 22 27 21 16 10 4 0 52 27 292
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 33 32 35 1069
2017 First official language - French 38 30 33 241
2014 First official language - English 30 33 37 1233
2014 First official language - French 43 24 33 277
2011 First official language - English 31 32 37 1584
2011 First official language - French 33 32 36 417

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 12 21 40 5 15 6 367
2017 First official language - French 8 22 45 8 10 7 92
2014 First official language - English 11 27 40 12 9999 10 382
2014 First official language - French 8 28 54 3 9999 6 120
2011 First official language - English 9 27 39 12 9999 13 500
2011 First official language - French 11 22 49 9 9999 8 136
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 19 81 1067
2017 First official language - French 13 87 241
2014 First official language - English 21 79 1234
2014 First official language - French 20 80 276

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 208
2017 First official language - French 43 33
2014 First official language - English 43 263
2014 First official language - French 58 56

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 63 208
2017 First official language - French 79 33
2014 First official language - English 73 263
2014 First official language - French 64 56

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 208
2014 First official language - English 8 263
2014 First official language - French 9 56

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 208
2017 First official language - French 0 33
2014 First official language - English 0 263
2014 First official language - French 0 56

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 208
2014 First official language - English 4 263

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 208
2014 First official language - English 2 263

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 208
2017 First official language - French 0 33
2014 First official language - English 6 263

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 208
2017 First official language - French 39 33
2014 First official language - English 36 263
2014 First official language - French 44 56

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 208
2017 First official language - French 59 33
2014 First official language - English 51 263
2014 First official language - French 53 56

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 52 208
2017 First official language - French 41 33
2014 First official language - English 49 263
2014 First official language - French 65 56

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 208
2017 First official language - French 52 33
2014 First official language - English 35 263
2014 First official language - French 44 56

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 39 208
2017 First official language - French 41 33
2014 First official language - English 32 263
2014 First official language - French 41 56

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 52 208
2017 First official language - French 55 33
2014 First official language - English 52 263
2014 First official language - French 66 56

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 208
2017 First official language - French 40 33
2014 First official language - English 28 263
2014 First official language - French 41 56

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 208

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 208
2014 First official language - English 8 263

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 208
2014 First official language - English 8 263

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 208
2017 First official language - French 49 33
2014 First official language - English 41 263
2014 First official language - French 55 56

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 208
2017 First official language - French 24 33
2014 First official language - English 25 263
2014 First official language - French 32 56

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 208
2014 First official language - English 15 263
2014 First official language - French 13 56

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 58 207
2017 First official language - French 67 33
2014 First official language - English 47 263
2014 First official language - French 56 56

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 33 207
2017 First official language - French 24 33
2014 First official language - English 24 263
2014 First official language - French 34 56

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 207
2014 First official language - English 9 263
2014 First official language - French 9 56

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 207
2017 First official language - French 26 33
2014 First official language - English 18 263
2014 First official language - French 18 56

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 207
2017 First official language - French 24 33
2014 First official language - English 12 263
2014 First official language - French 17 56

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 207
2014 First official language - English 4 263

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 207
2014 First official language - English 14 263
2014 First official language - French 22 56

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 207
2014 First official language - English 11 263
2014 First official language - French 19 56

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 23 207
2017 First official language - French 24 33
2014 First official language - English 29 263
2014 First official language - French 26 56

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 199
2014 First official language - English 6 250

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 199
2014 First official language - English 14 250
2014 First official language - French 10 53

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 199
2014 First official language - English 6 250

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 199
2014 First official language - English 6 250

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 199
2017 First official language - French 21 31
2014 First official language - English 8 250
2014 First official language - French 10 53

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 199
2017 First official language - French 18 31
2014 First official language - English 12 250
2014 First official language - French 16 53

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 199
2014 First official language - English 14 250
2014 First official language - French 17 53

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 199
2017 First official language - French 20 31
2014 First official language - English 7 250

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 199
2017 First official language - French 32 31
2014 First official language - English 11 250
2014 First official language - French 21 53

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 199
2017 First official language - French 39 31
2014 First official language - English 30 250
2014 First official language - French 34 53

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 199
2014 First official language - English 6 250
2014 First official language - French 12 53

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 47 199
2017 First official language - French 46 31
2014 First official language - English 55 250
2014 First official language - French 53 53

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 31

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 56 199
2017 First official language - French 60 31
2014 First official language - English 61 250
2014 First official language - French 48 53

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 199

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 199
2014 First official language - English 10 250
2014 First official language - French 14 53

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 92 8 208
2017 First official language - French 94 6 33

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 17 16 10 10 24 8 47 30 1070
2017 First official language - French 13 13 22 7 6 31 9 43 21 242
2014 First official language - English 11 15 21 10 9 26 7 39 30 1234
2014 First official language - French 8 12 23 11 6 32 8 33 29 277

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 31 18 8 8 8 1 64 17 1067
2017 First official language - French 27 31 19 7 5 10 1 65 13 242
2014 First official language - English 20 24 22 11 7 14 2 52 21 1234
2014 First official language - French 15 29 19 10 4 20 2 56 19 277
2011 First official language - English 25 33 18 9 5 10 0 65 15 1580
2011 First official language - French 26 34 18 6 5 11 0 67 13 419
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 48 8 6 2 2 5 82 9 1068
2017 First official language - French 26 51 8 6 4 1 4 81 11 242
2014 First official language - English 23 54 8 6 2 2 4 82 9 1231
2014 First official language - French 19 52 13 10 3 1 3 73 14 275
2011 First official language - English 21 52 9 10 3 2 4 77 13 1580
2011 First official language - French 25 48 9 8 4 1 5 78 12 417
2008 First official language - English 23 46 11 9 5 2 4 73 15 1167
2008 First official language - French 24 46 12 9 1 2 6 76 11 293

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 20 23 8 5 28 8 45 19 1063
2017 First official language - French 8 18 20 8 4 29 14 44 21 241
2014 First official language - English 5 19 26 9 6 26 8 37 22 1232
2014 First official language - French 6 14 23 6 5 31 13 37 21 276
2011 First official language - English 6 17 26 9 5 29 7 37 22 1577
2011 First official language - French 6 17 21 8 5 33 10 40 23 418

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 27 11 2 2 11 5 81 5 1069
2017 First official language - French 39 33 8 6 1 9 4 82 8 242
2014 First official language - English 32 30 16 4 2 12 4 74 7 1230
2014 First official language - French 30 37 12 4 3 12 3 79 8 277
2011 First official language - English 34 28 11 5 3 15 4 77 9 1579
2011 First official language - French 35 32 10 4 3 11 5 79 9 419
2008 First official language - English 33 32 14 4 2 11 3 76 7 1164
2008 First official language - French 35 32 11 3 2 12 5 80 7 293

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 29 16 5 3 15 5 70 10 1066
2017 First official language - French 29 34 13 6 3 11 4 74 11 242
2014 First official language - English 21 31 19 5 3 17 4 66 11 1230
2014 First official language - French 21 33 17 6 3 16 4 68 12 277
2011 First official language - English 23 29 15 6 3 21 4 69 12 1572
2011 First official language - French 27 29 14 4 5 16 5 71 12 418
2008 First official language - English 33 28 14 9 3 10 4 71 13 1164
2008 First official language - French 32 31 14 4 3 9 6 75 8 293
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 8 92 1067
2017 First official language - French 6 94 242
2014 First official language - English 8 92 1231
2014 First official language - French 10 90 277

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 83
2014 First official language - English 37 100
2014 First official language - French 38 26

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 85 83
2017 First official language - French 70 13
2014 First official language - English 88 100
2014 First official language - French 85 26

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 13
2014 First official language - English 5 100
2014 First official language - French 0 26

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 83
2017 First official language - French 0 13
2014 First official language - English 0 100
2014 First official language - French 0 26

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 83
2014 First official language - English 7 100
2014 First official language - French 0 26

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 83
2017 First official language - French 0 13
2014 First official language - English 7 100

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 84
2014 First official language - English 22 99
2014 First official language - French 20 26

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 84
2014 First official language - English 14 99

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 84
2014 First official language - English 15 99

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 84
2017 First official language - French 0 13
2014 First official language - English 7 99

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 84
2014 First official language - English 33 99

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 84
2014 First official language - English 30 99

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 13
2014 First official language - French 0 26

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 84
2017 First official language - French 0 13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 84
2017 First official language - French 0 13
2014 First official language - English 9 99

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 84
2014 First official language - English 22 99
2014 First official language - French 19 26

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 84
2017 First official language - French 0 13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 84
2014 First official language - English 12 99

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 13
2014 First official language - English 0 99
2014 First official language - French 0 26

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 84
2017 First official language - French 45 13
2014 First official language - English 28 99
2014 First official language - French 30 26

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 83
2014 First official language - English 25 101

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 83
2014 First official language - English 12 101

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 83
2014 First official language - English 6 101

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 83
2014 First official language - English 20 101

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 13
2014 First official language - English 6 101

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 83
2017 First official language - French 0 13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 13
2014 First official language - English 5 101

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 83
2017 First official language - French 0 13
2014 First official language - English 8 101
2014 First official language - French 18 26

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 83
2017 First official language - French 61 13
2014 First official language - English 55 101
2014 First official language - French 43 26

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 78
2017 First official language - French 0 13
2014 First official language - French 0 24

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 78
2017 First official language - French 0 13
2014 First official language - English 12 98

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 13
2014 First official language - French 0 24

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 13
2014 First official language - French 0 24

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 78
2017 First official language - French 0 13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 78
2017 First official language - French 0 13
2014 First official language - English 6 98

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 78
2017 First official language - French 0 13
2014 First official language - English 11 98

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 78
2014 First official language - English 9 98

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 78
2014 First official language - English 13 98

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 78
2014 First official language - English 26 98
2014 First official language - French 23 24

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 78
2017 First official language - French 0 13
2014 First official language - English 8 98

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 78
2017 First official language - French 54 13
2014 First official language - English 51 98
2014 First official language - French 42 24

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 13
2014 First official language - French 0 24

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 57 78
2017 First official language - French 54 13
2014 First official language - English 71 98
2014 First official language - French 54 24

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 13

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 78
2014 First official language - English 15 98

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 96 4 85
2017 First official language - French 92 8 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 13 18 5 3 36 8 53 14 1069
2017 First official language - French 13 13 20 2 3 36 13 50 10 242
2014 First official language - English 12 15 23 4 3 36 8 46 13 1233
2014 First official language - French 9 13 22 5 2 42 7 43 14 277

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 31 16 4 3 13 1 73 8 1068
2017 First official language - French 27 30 17 5 2 16 3 71 8 242
2014 First official language - English 23 27 21 5 3 19 2 63 9 1231
2014 First official language - French 15 32 17 6 2 26 3 65 11 276
2011 First official language - English 32 36 14 3 2 13 0 78 6 1578
2011 First official language - French 31 35 15 3 3 14 0 76 7 419
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 26 20 14 18 1 2 46 34 1068
2017 First official language - French 16 18 20 17 25 0 4 35 43 241

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 30 23 15 11 0 1 50 27 1066
2017 First official language - French 16 26 27 17 13 0 1 42 30 242

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 31 21 13 8 0 1 58 21 1065
2017 First official language - French 16 23 31 20 8 0 2 40 28 242

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 24 24 17 15 0 1 44 32 1067
2017 First official language - French 14 22 25 20 15 0 3 38 36 242

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 26 13 7 5 1 5 74 13 1066
2017 First official language - French 32 28 21 5 6 1 7 66 12 241

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 32 22 13 8 0 1 57 21 1062
2017 First official language - French 26 25 26 13 9 0 1 51 22 241

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 31 23 15 8 1 1 54 23 1060
2017 First official language - French 23 31 23 14 6 0 2 56 21 242

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 32 24 15 8 0 1 52 23 1062
2017 First official language - French 19 28 28 15 9 1 1 47 24 242

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 29 19 15 10 0 1 56 25 1061
2017 First official language - French 21 29 25 13 11 1 1 51 24 241

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 32 20 10 5 1 1 65 15 1063
2017 First official language - French 26 29 26 11 4 0 3 57 16 241

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 28 15 6 3 0 1 76 9 1066
2017 First official language - French 53 21 12 5 4 0 4 78 10 242

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 71 14 5 4 4 1 2 87 8 1070
2017 First official language - French 68 14 5 3 3 1 6 88 7 241

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 30 9 4 2 0 2 84 6 1064
2017 First official language - French 56 25 7 5 3 1 4 84 9 242

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 22 12 6 4 0 1 77 11 1068
2017 First official language - French 55 18 9 7 7 0 4 76 15 242

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 15 5 2 1 0 23 90 4 1066
2017 First official language - French 49 12 6 2 1 0 29 86 5 242

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 18 5 2 1 0 5 92 3 1065
2017 First official language - French 66 16 5 2 0 0 11 92 3 241

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 16 7 4 5 0 3 83 9 1068
2017 First official language - French 66 13 5 4 4 0 9 86 9 240

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 28 12 3 2 0 2 82 6 1064
2017 First official language - French 50 23 14 4 3 0 6 78 7 241

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 33 38 13 6 0 0 42 19 1069
2017 First official language - French 10 30 40 17 3 0 0 40 19 242

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 19 42 23 7 0 0 30 28 1067
2017 First official language - French 4 19 39 27 9 0 1 37 24 241

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 43 10 8 3 2 0 79 12 1067
2017 First official language - French 28 44 14 8 4 2 0 73 12 241

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 41 12 17 9 1 0 61 27 1070
2017 First official language - French 15 42 19 16 6 2 0 58 22 241
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 20 80 1070
2017 First official language - French 17 83 242
2014 First official language - English 19 81 1232
2014 First official language - French 20 80 277

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 80 20 227
2017 First official language - French 91 9 42
2014 First official language - English 77 23 236
2014 First official language - French 82 18 55

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 27 6 5 4 1 2 85 9 184
2017 First official language - French 53 31 6 11 0 0 0 84 11 38
2014 First official language - English 52 32 6 6 3 0 1 85 9 183
2014 First official language - French 44 39 4 9 3 0 0 84 12 45
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 25 21 10 14 3 1 27 73 1068
2017 First official language - French 28 21 19 12 19 1 0 28 72 242

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 751
2017 First official language - French 27 173

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 33 751
2017 First official language - French 38 173

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 23 751
2017 First official language - French 25 173

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 48 751
2017 First official language - French 48 173

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 751
2017 First official language - French 11 173

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 751
2017 First official language - French 40 173

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 3 45 20 10 6 17 732
2017 First official language - French 4 29 24 12 8 23 168

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 19 16 18 25 2 7 35 47 751
2017 First official language - French 5 25 19 17 21 2 10 35 43 173

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 3 8 10 20 54 2 4 11 78 752
2017 First official language - French 0 5 11 23 54 2 6 5 83 173
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