2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 44 2 8 3 0 0 87 11 283
2017 3 to 10 years in current department or agency 34 48 4 11 4 0 0 82 14 614
2017 11 to 20 years in current department or agency 36 46 3 11 4 0 0 82 15 341
2017 More than 20 years in current department or agency 37 41 4 12 6 0 0 78 18 42
2014 Less than 3 years in current department or agency 38 43 5 9 5 0 0 80 14 287
2014 3 to 10 years in current department or agency 34 46 5 11 4 0 0 80 16 907
2014 11 to 20 years in current department or agency 37 43 5 12 3 0 0 80 15 264
2014 More than 20 years in current department or agency 21 69 3 7 0 0 0 90 7 28

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 80 16 1 2 1 1 0 97 2 282
2017 3 to 10 years in current department or agency 72 19 3 3 1 1 1 93 3 610
2017 11 to 20 years in current department or agency 73 17 2 3 1 1 1 94 5 339
2017 More than 20 years in current department or agency 73 12 4 4 0 2 5 91 4 41
2014 Less than 3 years in current department or agency 73 18 3 3 0 0 2 94 3 287
2014 3 to 10 years in current department or agency 73 17 5 3 1 0 1 91 4 906
2014 11 to 20 years in current department or agency 71 18 4 3 1 1 1 92 4 264
2014 More than 20 years in current department or agency 65 29 3 3 0 0 0 93 3 28

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 72 16 4 4 3 1 0 88 8 283
2017 3 to 10 years in current department or agency 66 17 4 6 4 0 2 85 10 614
2017 11 to 20 years in current department or agency 68 17 4 5 4 0 2 86 9 341
2017 More than 20 years in current department or agency 74 7 14 0 2 0 3 83 2 42
2014 Less than 3 years in current department or agency 67 18 3 6 3 0 2 87 10 286
2014 3 to 10 years in current department or agency 66 18 4 6 5 0 1 85 11 905
2014 11 to 20 years in current department or agency 69 17 4 5 4 0 1 87 9 264
2014 More than 20 years in current department or agency 54 26 7 7 7 0 0 80 14 28

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 31 9 9 3 0 0 80 12 282
2017 3 to 10 years in current department or agency 37 39 5 13 6 0 0 76 19 614
2017 11 to 20 years in current department or agency 41 36 4 13 6 0 0 77 19 340
2017 More than 20 years in current department or agency 53 14 6 13 14 0 0 67 27 42
2014 Less than 3 years in current department or agency 37 38 9 10 6 0 0 75 16 286
2014 3 to 10 years in current department or agency 37 33 8 13 9 0 0 70 22 906
2014 11 to 20 years in current department or agency 33 35 8 13 11 0 0 68 24 264
2014 More than 20 years in current department or agency 40 36 10 11 3 0 0 76 14 28

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 40 9 11 3 1 0 77 14 283
2017 3 to 10 years in current department or agency 33 42 10 10 6 0 0 74 16 612
2017 11 to 20 years in current department or agency 32 37 10 16 5 0 0 69 21 341
2017 More than 20 years in current department or agency 27 35 15 14 10 0 0 61 23 42
2014 Less than 3 years in current department or agency 29 41 12 12 5 0 1 71 17 286
2014 3 to 10 years in current department or agency 29 40 11 14 6 0 0 69 20 904
2014 11 to 20 years in current department or agency 28 42 11 14 4 0 1 70 18 263
2014 More than 20 years in current department or agency 24 46 19 11 0 0 0 70 11 28

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 33 9 9 3 0 0 80 11 282
2017 3 to 10 years in current department or agency 44 37 6 10 4 0 0 81 14 613
2017 11 to 20 years in current department or agency 41 43 6 8 3 0 0 84 10 339
2017 More than 20 years in current department or agency 58 23 4 11 4 0 0 81 15 42
2014 Less than 3 years in current department or agency 42 38 7 10 4 0 0 80 13 288
2014 3 to 10 years in current department or agency 39 40 8 9 4 0 0 79 13 907
2014 11 to 20 years in current department or agency 44 39 9 6 2 0 0 83 8 264
2014 More than 20 years in current department or agency 40 42 11 4 3 0 0 82 7 28

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 30 5 9 3 0 0 82 12 282
2017 3 to 10 years in current department or agency 51 34 4 8 3 0 0 85 11 613
2017 11 to 20 years in current department or agency 48 37 3 10 2 0 0 85 12 340
2017 More than 20 years in current department or agency 50 35 4 9 2 0 0 85 11 42
2014 Less than 3 years in current department or agency 46 35 9 7 3 0 0 81 10 288
2014 3 to 10 years in current department or agency 44 37 7 8 4 0 0 81 12 907
2014 11 to 20 years in current department or agency 49 38 5 6 2 0 0 87 8 264
2014 More than 20 years in current department or agency 46 36 15 0 3 0 0 82 3 28

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 30 5 3 1 0 0 90 4 282
2017 3 to 10 years in current department or agency 51 35 7 5 2 0 0 87 7 608
2017 11 to 20 years in current department or agency 52 34 5 6 2 0 0 86 8 338
2017 More than 20 years in current department or agency 46 31 10 10 3 0 0 77 13 42
2014 Less than 3 years in current department or agency 52 34 7 4 2 1 0 86 6 288
2014 3 to 10 years in current department or agency 47 35 8 5 3 0 0 83 9 903
2014 11 to 20 years in current department or agency 51 34 7 5 3 0 0 85 7 264
2014 More than 20 years in current department or agency 57 25 15 3 0 0 0 82 3 28

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 57 27 7 6 3 0 0 83 9 282
2017 3 to 10 years in current department or agency 44 33 8 9 6 0 0 77 15 613
2017 11 to 20 years in current department or agency 42 36 8 8 5 0 0 78 13 340
2017 More than 20 years in current department or agency 33 44 13 9 2 0 0 76 11 42
2014 Less than 3 years in current department or agency 45 33 10 7 6 0 0 77 13 288
2014 3 to 10 years in current department or agency 38 31 10 12 9 0 0 70 20 907
2014 11 to 20 years in current department or agency 37 28 13 16 7 0 0 64 23 264
2014 More than 20 years in current department or agency 25 32 18 18 7 0 0 57 25 28

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 25 19 13 11 9 5 19 57 26 282
2017 3 to 10 years in current department or agency 27 25 11 13 14 2 7 57 31 609
2017 11 to 20 years in current department or agency 28 22 11 16 14 2 7 55 33 340
2017 More than 20 years in current department or agency 22 23 23 12 9 0 11 51 23 42
2014 Less than 3 years in current department or agency 25 21 11 16 10 3 15 56 31 288
2014 3 to 10 years in current department or agency 27 22 12 14 15 2 9 54 32 907
2014 11 to 20 years in current department or agency 24 24 12 19 14 1 6 52 35 264
2014 More than 20 years in current department or agency 22 28 14 22 8 3 3 53 32 28

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 40 8 8 3 0 0 81 11 283
2017 3 to 10 years in current department or agency 32 45 9 8 6 0 0 77 14 613
2017 11 to 20 years in current department or agency 31 47 7 11 5 0 0 78 15 341
2017 More than 20 years in current department or agency 42 31 5 13 9 0 0 73 22 42
2014 Less than 3 years in current department or agency 34 41 13 7 5 0 0 75 12 288
2014 3 to 10 years in current department or agency 25 48 11 9 7 0 0 73 16 907
2014 11 to 20 years in current department or agency 31 41 10 13 5 0 0 72 18 264
2014 More than 20 years in current department or agency 18 59 16 7 0 0 0 77 7 28

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 42 11 5 5 1 0 79 10 282
2017 3 to 10 years in current department or agency 25 36 14 15 10 0 0 61 25 614
2017 11 to 20 years in current department or agency 23 38 13 13 13 0 0 61 26 340
2017 More than 20 years in current department or agency 31 30 8 11 20 0 0 61 31 42
2014 Less than 3 years in current department or agency 30 39 11 12 6 1 0 70 19 288
2014 3 to 10 years in current department or agency 21 36 16 17 10 0 0 57 27 906
2014 11 to 20 years in current department or agency 23 33 12 20 11 0 0 56 31 264
2014 More than 20 years in current department or agency 28 29 28 7 7 0 0 57 14 28

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 39 8 10 5 0 0 77 15 283
2017 3 to 10 years in current department or agency 31 41 10 11 7 0 0 72 18 612
2017 11 to 20 years in current department or agency 32 38 9 14 6 0 0 70 21 341
2017 More than 20 years in current department or agency 34 35 8 17 5 0 0 69 23 41

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 33 7 6 3 0 0 83 9 282
2017 3 to 10 years in current department or agency 40 40 10 6 5 0 0 80 11 612
2017 11 to 20 years in current department or agency 34 42 11 7 4 1 0 77 12 341
2017 More than 20 years in current department or agency 32 36 18 9 3 2 0 69 13 42
2014 Less than 3 years in current department or agency 39 45 7 6 2 0 0 85 8 287
2014 3 to 10 years in current department or agency 38 38 12 8 4 1 0 77 12 905
2014 11 to 20 years in current department or agency 37 40 10 9 3 1 0 78 12 264
2014 More than 20 years in current department or agency 33 36 24 7 0 0 0 69 7 28

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 36 10 11 5 0 0 75 16 283
2017 3 to 10 years in current department or agency 28 38 12 11 10 0 0 67 21 612
2017 11 to 20 years in current department or agency 26 40 10 15 9 0 0 66 24 341
2017 More than 20 years in current department or agency 29 30 11 9 20 0 0 60 29 42

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 35 7 3 1 0 0 89 4 283
2017 3 to 10 years in current department or agency 50 34 9 4 2 0 0 85 7 613
2017 11 to 20 years in current department or agency 50 39 6 4 1 0 0 89 5 341
2017 More than 20 years in current department or agency 56 31 9 2 2 0 0 87 4 42
2014 Less than 3 years in current department or agency 59 29 7 2 2 0 0 88 4 288
2014 3 to 10 years in current department or agency 59 27 9 3 1 0 0 87 4 907
2014 11 to 20 years in current department or agency 63 27 7 3 0 0 0 90 3 263
2014 More than 20 years in current department or agency 49 44 4 0 3 0 0 93 3 27

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 36 8 12 2 1 0 78 14 283
2017 3 to 10 years in current department or agency 28 40 11 13 7 0 0 69 20 611
2017 11 to 20 years in current department or agency 27 45 8 13 7 0 0 72 20 341
2017 More than 20 years in current department or agency 29 33 5 21 12 0 0 62 33 42
2014 Less than 3 years in current department or agency 30 40 10 14 5 1 0 71 19 288
2014 3 to 10 years in current department or agency 22 45 10 14 9 0 0 66 23 907
2014 11 to 20 years in current department or agency 24 35 15 19 7 0 0 60 26 263
2014 More than 20 years in current department or agency 18 43 13 14 8 0 4 64 23 28

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 35 9 9 5 0 0 77 13 283
2017 3 to 10 years in current department or agency 34 36 13 11 6 0 0 71 17 613
2017 11 to 20 years in current department or agency 32 34 12 14 8 0 0 66 22 341
2017 More than 20 years in current department or agency 31 34 0 21 15 0 0 65 35 42
2014 Less than 3 years in current department or agency 37 38 10 10 5 0 0 75 15 288
2014 3 to 10 years in current department or agency 28 39 13 13 8 0 0 66 21 905
2014 11 to 20 years in current department or agency 31 33 13 16 7 0 0 64 23 263
2014 More than 20 years in current department or agency 14 44 23 11 8 0 0 58 19 28

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 35 8 8 4 0 1 79 13 282
2017 3 to 10 years in current department or agency 31 38 13 10 6 1 1 71 16 613
2017 11 to 20 years in current department or agency 28 40 11 14 5 0 1 69 19 341
2017 More than 20 years in current department or agency 33 32 9 18 8 0 0 65 26 42
2014 Less than 3 years in current department or agency 36 40 10 7 6 0 0 77 13 288
2014 3 to 10 years in current department or agency 26 41 14 13 6 0 0 67 19 907
2014 11 to 20 years in current department or agency 29 36 16 12 7 1 0 66 19 263
2014 More than 20 years in current department or agency 22 41 14 15 8 0 0 63 23 27

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 36 9 7 2 0 0 83 8 281
2017 3 to 10 years in current department or agency 38 39 10 7 5 0 0 78 12 611
2017 11 to 20 years in current department or agency 36 42 13 7 2 0 0 78 9 341
2017 More than 20 years in current department or agency 48 30 8 10 4 0 0 78 14 42
2014 Less than 3 years in current department or agency 40 38 11 6 5 0 0 78 11 288
2014 3 to 10 years in current department or agency 33 41 14 8 4 0 0 74 13 907
2014 11 to 20 years in current department or agency 40 39 10 8 3 0 0 79 11 263
2014 More than 20 years in current department or agency 18 61 17 4 0 0 0 80 4 28

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 32 11 6 2 0 0 82 7 283
2017 3 to 10 years in current department or agency 35 36 17 7 4 0 1 71 11 614
2017 11 to 20 years in current department or agency 25 39 21 9 5 0 1 65 14 339
2017 More than 20 years in current department or agency 20 40 13 14 11 0 2 62 25 42
2014 Less than 3 years in current department or agency 37 36 16 8 3 0 0 73 11 288
2014 3 to 10 years in current department or agency 29 34 20 10 6 0 0 64 16 907
2014 11 to 20 years in current department or agency 29 36 18 8 7 0 1 66 16 264
2014 More than 20 years in current department or agency 23 40 18 10 9 0 0 63 19 28

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 7 16 33 27 13 2 3 42 24 283
2017 3 to 10 years in current department or agency 11 27 39 15 6 0 2 21 39 612
2017 11 to 20 years in current department or agency 15 28 36 16 4 1 1 20 43 340
2017 More than 20 years in current department or agency 7 37 47 6 2 0 1 8 44 41
2014 Less than 3 years in current department or agency 9 22 33 23 10 2 1 34 32 286
2014 3 to 10 years in current department or agency 13 31 35 15 4 0 1 20 44 906
2014 11 to 20 years in current department or agency 15 31 34 15 4 0 1 19 46 264
2014 More than 20 years in current department or agency 3 50 36 7 4 0 0 11 53 28

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 7 14 22 28 23 3 3 55 22 280
2017 3 to 10 years in current department or agency 12 20 31 23 11 2 1 35 33 609
2017 11 to 20 years in current department or agency 13 23 30 21 11 1 2 32 37 339
2017 More than 20 years in current department or agency 21 21 33 19 5 0 0 24 42 41
2014 Less than 3 years in current department or agency 10 19 28 23 16 3 1 41 30 287
2014 3 to 10 years in current department or agency 15 25 31 18 8 2 2 27 41 906
2014 11 to 20 years in current department or agency 14 24 31 19 9 1 2 29 39 262
2014 More than 20 years in current department or agency 14 18 46 22 0 0 0 22 32 28

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 17 22 28 16 12 2 3 29 41 283
2017 3 to 10 years in current department or agency 23 28 30 11 5 0 2 17 53 608
2017 11 to 20 years in current department or agency 27 29 29 8 4 1 2 12 58 341
2017 More than 20 years in current department or agency 32 28 34 2 0 0 4 2 63 41
2014 Less than 3 years in current department or agency 26 28 22 14 6 3 1 21 56 287
2014 3 to 10 years in current department or agency 37 28 22 7 3 0 1 11 66 905
2014 11 to 20 years in current department or agency 38 33 17 6 5 0 2 11 72 263
2014 More than 20 years in current department or agency 41 26 19 14 0 0 0 14 67 28

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 5 12 26 31 23 1 1 55 18 282
2017 3 to 10 years in current department or agency 11 17 36 23 11 0 2 35 28 607
2017 11 to 20 years in current department or agency 11 25 33 23 5 1 2 29 37 339
2017 More than 20 years in current department or agency 13 23 40 22 2 0 0 24 36 41
2014 Less than 3 years in current department or agency 9 16 26 30 16 1 1 47 26 288
2014 3 to 10 years in current department or agency 15 25 32 19 6 0 2 26 41 904
2014 11 to 20 years in current department or agency 16 25 29 22 8 0 1 30 41 264
2014 More than 20 years in current department or agency 14 38 26 23 0 0 0 23 51 27

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 8 20 23 19 24 4 3 46 30 282
2017 3 to 10 years in current department or agency 23 23 27 16 8 1 3 25 47 609
2017 11 to 20 years in current department or agency 26 29 24 13 5 1 2 19 56 341
2017 More than 20 years in current department or agency 27 44 18 6 3 0 2 9 73 41
2014 Less than 3 years in current department or agency 17 20 24 18 17 2 3 36 39 288
2014 3 to 10 years in current department or agency 26 28 26 13 5 0 2 18 55 903
2014 11 to 20 years in current department or agency 28 30 23 12 6 0 2 19 58 264
2014 More than 20 years in current department or agency 25 36 28 11 0 0 0 11 61 28

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 9 16 25 23 19 5 4 46 27 283
2017 3 to 10 years in current department or agency 13 20 28 22 12 2 3 36 35 611
2017 11 to 20 years in current department or agency 12 20 29 23 12 1 3 37 33 339
2017 More than 20 years in current department or agency 17 20 23 26 9 0 4 37 39 41
2014 Less than 3 years in current department or agency 12 15 27 18 19 4 5 41 29 287
2014 3 to 10 years in current department or agency 14 19 29 23 10 1 4 34 35 904
2014 11 to 20 years in current department or agency 10 19 34 23 11 0 3 35 30 264
2014 More than 20 years in current department or agency 16 15 28 37 3 0 0 40 31 28

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 13 22 33 14 12 3 3 27 37 281
2017 3 to 10 years in current department or agency 19 26 31 11 7 2 3 19 48 612
2017 11 to 20 years in current department or agency 22 33 26 11 4 1 3 16 57 340
2017 More than 20 years in current department or agency 26 30 31 9 0 0 3 10 58 41
2014 Less than 3 years in current department or agency 18 25 29 14 10 2 2 25 45 287
2014 3 to 10 years in current department or agency 28 28 27 10 4 1 2 14 58 907
2014 11 to 20 years in current department or agency 34 29 22 8 6 0 2 14 64 263
2014 More than 20 years in current department or agency 31 44 7 15 3 0 0 18 75 28
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 73 12 6 5 2 1 1 87 7 283
2017 3 to 10 years in current department or agency 71 14 5 4 3 0 3 88 8 612
2017 11 to 20 years in current department or agency 70 14 4 5 3 0 4 89 8 339
2017 More than 20 years in current department or agency 73 12 5 4 0 0 7 91 4 42
2014 Less than 3 years in current department or agency 74 9 4 5 4 0 4 86 9 288
2014 3 to 10 years in current department or agency 72 14 5 3 3 0 2 88 7 907
2014 11 to 20 years in current department or agency 75 13 5 3 3 0 2 90 5 264
2014 More than 20 years in current department or agency 68 19 0 10 4 0 0 86 14 28

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 26 9 8 5 7 10 74 15 283
2017 3 to 10 years in current department or agency 23 31 13 14 11 4 4 58 27 613
2017 11 to 20 years in current department or agency 24 36 15 11 10 2 2 63 22 340
2017 More than 20 years in current department or agency 27 25 10 19 9 3 7 58 31 42
2014 Less than 3 years in current department or agency 33 29 9 11 7 7 4 69 20 288
2014 3 to 10 years in current department or agency 29 31 13 14 9 2 2 63 24 907
2014 11 to 20 years in current department or agency 33 30 15 9 8 2 3 67 18 264
2014 More than 20 years in current department or agency 22 54 10 7 8 0 0 75 15 28

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 26 5 9 5 0 0 80 14 283
2017 3 to 10 years in current department or agency 39 32 7 12 10 0 0 71 22 611
2017 11 to 20 years in current department or agency 41 31 10 10 8 0 0 73 18 341
2017 More than 20 years in current department or agency 31 32 14 7 16 0 0 63 23 42
2014 Less than 3 years in current department or agency 47 25 8 13 7 0 0 72 20 288
2014 3 to 10 years in current department or agency 40 29 10 12 9 0 0 69 21 905
2014 11 to 20 years in current department or agency 45 26 10 11 7 1 0 72 19 264
2014 More than 20 years in current department or agency 39 21 12 17 10 0 0 61 27 28

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 29 8 7 4 1 0 81 11 281
2017 3 to 10 years in current department or agency 33 31 12 13 7 2 1 67 21 612
2017 11 to 20 years in current department or agency 34 34 11 14 7 0 0 68 21 340
2017 More than 20 years in current department or agency 27 39 10 10 8 4 2 70 19 42
2014 Less than 3 years in current department or agency 40 32 10 10 4 3 0 74 15 288
2014 3 to 10 years in current department or agency 28 38 12 14 6 1 1 68 20 906
2014 11 to 20 years in current department or agency 36 36 9 12 5 1 1 74 17 263
2014 More than 20 years in current department or agency 20 51 14 11 0 3 0 74 12 28

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 25 8 8 4 14 3 76 14 283
2017 3 to 10 years in current department or agency 27 30 14 12 8 7 1 63 22 614
2017 11 to 20 years in current department or agency 30 29 15 15 8 3 0 62 23 341
2017 More than 20 years in current department or agency 21 37 12 10 10 6 4 64 22 42
2014 Less than 3 years in current department or agency 35 24 12 8 7 13 0 68 18 288
2014 3 to 10 years in current department or agency 28 28 14 12 10 5 1 61 24 905
2014 11 to 20 years in current department or agency 29 29 12 13 11 5 1 62 25 262
2014 More than 20 years in current department or agency 21 39 19 11 3 7 0 64 15 28

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 19 19 11 14 5 26 6 55 28 283
2017 3 to 10 years in current department or agency 12 18 17 19 14 16 3 38 41 614
2017 11 to 20 years in current department or agency 13 20 18 21 17 8 2 37 43 340
2017 More than 20 years in current department or agency 4 31 19 20 7 11 7 43 33 42
2014 Less than 3 years in current department or agency 13 16 17 16 9 24 4 41 35 288
2014 3 to 10 years in current department or agency 9 21 19 22 15 11 3 36 43 907
2014 11 to 20 years in current department or agency 9 31 19 16 14 9 1 45 34 263
2014 More than 20 years in current department or agency 11 43 11 10 19 3 3 57 31 28

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 61 27 5 4 2 0 0 88 7 283
2017 3 to 10 years in current department or agency 44 36 8 9 4 0 0 80 12 612
2017 11 to 20 years in current department or agency 43 37 10 6 4 0 0 80 10 340
2017 More than 20 years in current department or agency 41 36 9 12 2 0 0 77 14 42
2014 Less than 3 years in current department or agency 51 28 8 9 4 0 0 79 12 287
2014 3 to 10 years in current department or agency 41 38 8 9 4 0 0 79 13 906
2014 11 to 20 years in current department or agency 46 36 9 8 1 0 0 82 9 263
2014 More than 20 years in current department or agency 31 45 14 8 3 0 0 75 11 28
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 35 6 7 4 1 0 84 10 283
2017 3 to 10 years in current department or agency 39 36 8 9 7 1 0 75 16 613
2017 11 to 20 years in current department or agency 41 34 9 9 6 0 0 75 15 341
2017 More than 20 years in current department or agency 32 52 6 5 5 0 0 84 10 41
2014 Less than 3 years in current department or agency 39 36 10 8 6 1 0 75 14 288
2014 3 to 10 years in current department or agency 34 37 13 10 6 0 0 71 16 906
2014 11 to 20 years in current department or agency 28 39 14 12 7 0 0 67 19 264
2014 More than 20 years in current department or agency 36 41 15 3 4 0 0 78 8 28

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 34 4 5 2 2 0 88 8 283
2017 3 to 10 years in current department or agency 47 27 10 10 5 1 0 75 15 614
2017 11 to 20 years in current department or agency 48 31 9 8 3 1 0 79 11 341
2017 More than 20 years in current department or agency 41 28 14 7 7 0 2 71 15 41
2014 Less than 3 years in current department or agency 48 30 10 6 4 2 0 80 10 288
2014 3 to 10 years in current department or agency 40 33 13 7 6 1 0 73 13 906
2014 11 to 20 years in current department or agency 36 33 14 9 6 2 1 70 16 263
2014 More than 20 years in current department or agency 35 40 7 13 4 0 0 75 18 28

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 27 7 5 4 1 0 84 9 281
2017 3 to 10 years in current department or agency 40 32 9 11 7 0 0 73 18 614
2017 11 to 20 years in current department or agency 42 34 10 9 5 0 0 76 14 341
2017 More than 20 years in current department or agency 32 42 6 10 9 0 0 75 19 41
2014 Less than 3 years in current department or agency 47 30 7 10 4 1 0 79 14 288
2014 3 to 10 years in current department or agency 39 33 12 9 6 1 0 72 16 905
2014 11 to 20 years in current department or agency 33 34 14 12 6 0 1 67 19 264
2014 More than 20 years in current department or agency 28 50 7 10 4 0 0 78 14 28

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 81 8 4 2 2 1 1 92 4 282
2017 3 to 10 years in current department or agency 81 9 3 2 2 0 3 93 4 614
2017 11 to 20 years in current department or agency 78 13 3 1 2 0 4 94 3 341
2017 More than 20 years in current department or agency 73 12 6 2 0 0 8 91 2 41
2014 Less than 3 years in current department or agency 81 9 3 3 2 0 2 92 5 288
2014 3 to 10 years in current department or agency 79 11 4 1 2 0 3 93 3 905
2014 11 to 20 years in current department or agency 78 10 4 2 4 0 2 90 6 264
2014 More than 20 years in current department or agency 90 4 0 3 3 0 0 93 7 28

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 18 5 7 4 6 4 82 12 283
2017 3 to 10 years in current department or agency 52 22 6 6 6 4 3 79 14 613
2017 11 to 20 years in current department or agency 54 25 8 4 5 1 3 82 9 341
2017 More than 20 years in current department or agency 50 25 4 7 3 7 4 84 11 42
2014 Less than 3 years in current department or agency 54 17 9 4 7 5 3 78 11 286
2014 3 to 10 years in current department or agency 45 23 10 6 7 4 4 74 15 906
2014 11 to 20 years in current department or agency 49 22 11 7 8 1 2 74 15 264
2014 More than 20 years in current department or agency 28 36 23 10 3 0 0 64 13 28

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 61 27 3 5 3 1 0 89 8 283
2017 3 to 10 years in current department or agency 56 21 9 7 5 1 0 78 13 611
2017 11 to 20 years in current department or agency 58 26 6 5 5 0 0 83 10 341
2017 More than 20 years in current department or agency 47 21 11 13 7 0 0 69 20 42

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 69 20 6 3 1 1 0 90 4 283
2017 3 to 10 years in current department or agency 58 22 10 4 5 1 0 81 9 612
2017 11 to 20 years in current department or agency 62 21 9 3 5 0 0 83 8 340
2017 More than 20 years in current department or agency 44 26 14 5 9 2 0 71 15 42

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 24 6 6 4 1 0 85 10 283
2017 3 to 10 years in current department or agency 49 26 9 7 8 0 0 76 15 612
2017 11 to 20 years in current department or agency 52 26 9 9 5 0 0 78 13 341
2017 More than 20 years in current department or agency 40 35 7 11 7 0 0 75 18 41
2014 Less than 3 years in current department or agency 51 30 5 8 5 0 1 82 13 288
2014 3 to 10 years in current department or agency 44 30 11 9 6 0 0 73 15 906
2014 11 to 20 years in current department or agency 40 26 15 9 9 0 0 67 18 264
2014 More than 20 years in current department or agency 46 24 12 13 4 0 0 70 18 28
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 20 40 11 9 6 4 10 70 17 48
2017 3 to 10 years in current department or agency 25 41 8 10 7 1 8 72 19 160
2017 11 to 20 years in current department or agency 28 25 23 11 3 3 7 59 15 131
2017 More than 20 years in current department or agency 33 33 15 0 5 0 14 77 6 18
2014 Less than 3 years in current department or agency 21 35 11 15 7 6 5 63 24 46
2014 3 to 10 years in current department or agency 23 32 17 14 4 2 7 61 20 252
2014 11 to 20 years in current department or agency 15 35 21 12 7 4 5 56 21 89
2014 More than 20 years in current department or agency 17 55 18 10 0 0 0 73 10 12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 29 10 5 4 10 0 79 11 282
2017 3 to 10 years in current department or agency 23 37 15 11 8 7 0 64 20 611
2017 11 to 20 years in current department or agency 17 36 20 14 9 5 0 55 24 340
2017 More than 20 years in current department or agency 10 24 21 18 13 14 0 39 36 42
2014 Less than 3 years in current department or agency 33 32 10 9 7 10 0 72 17 288
2014 3 to 10 years in current department or agency 18 34 16 14 9 9 0 58 25 905
2014 11 to 20 years in current department or agency 20 33 19 14 9 6 0 55 25 264
2014 More than 20 years in current department or agency 19 45 10 10 10 7 0 68 21 28

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 34 11 9 6 6 0 73 16 283
2017 3 to 10 years in current department or agency 21 36 16 14 11 1 0 58 25 612
2017 11 to 20 years in current department or agency 17 33 18 18 13 1 0 51 31 341
2017 More than 20 years in current department or agency 10 29 20 23 16 2 0 39 40 42
2014 Less than 3 years in current department or agency 30 31 14 11 8 5 0 65 20 288
2014 3 to 10 years in current department or agency 16 32 19 18 12 2 0 49 31 906
2014 11 to 20 years in current department or agency 13 32 21 17 14 3 0 47 32 264
2014 More than 20 years in current department or agency 19 32 13 19 13 3 0 53 33 28

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 30 13 12 6 8 0 65 20 282
2017 3 to 10 years in current department or agency 15 32 19 18 12 4 0 49 31 613
2017 11 to 20 years in current department or agency 9 33 19 19 16 3 0 43 36 340
2017 More than 20 years in current department or agency 6 28 13 27 21 5 0 36 51 42
2014 Less than 3 years in current department or agency 23 27 17 15 10 9 0 54 27 288
2014 3 to 10 years in current department or agency 11 27 20 22 15 5 0 40 39 906
2014 11 to 20 years in current department or agency 9 27 24 20 16 3 0 37 38 264
2014 More than 20 years in current department or agency 15 27 17 17 21 3 0 43 39 28

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 26 13 12 8 6 0 64 21 283
2017 3 to 10 years in current department or agency 18 28 17 16 16 5 0 49 34 613
2017 11 to 20 years in current department or agency 16 32 14 18 17 4 0 49 36 340
2017 More than 20 years in current department or agency 13 27 17 18 22 3 0 41 41 42
2014 Less than 3 years in current department or agency 23 28 15 14 12 8 0 56 28 288
2014 3 to 10 years in current department or agency 14 24 18 21 17 6 0 40 40 905
2014 11 to 20 years in current department or agency 10 30 18 17 19 6 0 43 38 262
2014 More than 20 years in current department or agency 8 43 18 14 14 3 0 52 29 28

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 25 33 14 17 8 3 0 59 26 281
2017 3 to 10 years in current department or agency 12 29 19 22 16 2 0 42 39 614
2017 11 to 20 years in current department or agency 10 30 16 24 17 2 0 42 42 341
2017 More than 20 years in current department or agency 4 28 16 24 26 3 0 33 51 41
2014 Less than 3 years in current department or agency 20 30 13 20 11 6 0 53 33 288
2014 3 to 10 years in current department or agency 10 27 18 26 16 2 0 38 43 906
2014 11 to 20 years in current department or agency 8 32 20 21 19 1 0 40 40 264
2014 More than 20 years in current department or agency 3 51 10 17 14 3 0 56 33 28
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 37 12 10 2 1 0 76 12 283
2017 3 to 10 years in current department or agency 20 42 19 11 7 2 0 63 18 612
2017 11 to 20 years in current department or agency 21 37 17 17 7 1 0 59 24 341
2017 More than 20 years in current department or agency 17 26 25 18 12 2 0 44 30 42
2014 Less than 3 years in current department or agency 28 41 18 8 4 1 0 69 12 288
2014 3 to 10 years in current department or agency 20 42 19 13 5 1 0 63 18 906
2014 11 to 20 years in current department or agency 17 46 18 10 7 1 0 64 17 264
2014 More than 20 years in current department or agency 10 65 10 10 4 0 0 76 15 28

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 28 11 2 1 2 0 86 3 282
2017 3 to 10 years in current department or agency 39 42 9 5 2 4 0 84 7 611
2017 11 to 20 years in current department or agency 40 42 9 5 3 2 0 83 8 341
2017 More than 20 years in current department or agency 40 45 9 0 0 6 0 90 0 42
2014 Less than 3 years in current department or agency 49 35 8 3 1 4 0 87 4 288
2014 3 to 10 years in current department or agency 39 42 12 3 2 3 0 83 5 905
2014 11 to 20 years in current department or agency 41 40 8 6 1 3 0 84 8 264
2014 More than 20 years in current department or agency 26 64 3 4 4 0 0 90 7 27

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 32 11 9 2 3 1 78 11 282
2017 3 to 10 years in current department or agency 33 38 11 8 5 2 1 74 14 609
2017 11 to 20 years in current department or agency 38 36 14 8 3 1 1 75 11 341
2017 More than 20 years in current department or agency 34 34 13 5 9 5 0 71 15 42
2014 Less than 3 years in current department or agency 33 32 11 12 4 7 1 71 18 288
2014 3 to 10 years in current department or agency 30 38 12 11 5 3 1 71 17 906
2014 11 to 20 years in current department or agency 29 38 16 10 4 3 1 70 14 263
2014 More than 20 years in current department or agency 33 36 22 7 3 0 0 68 10 28

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 32 17 12 3 6 1 66 15 283
2017 3 to 10 years in current department or agency 23 35 17 13 9 4 0 60 22 612
2017 11 to 20 years in current department or agency 23 40 16 13 5 2 0 65 18 341
2017 More than 20 years in current department or agency 19 47 16 5 11 0 3 68 16 42
2014 Less than 3 years in current department or agency 18 28 22 13 7 11 2 52 23 288
2014 3 to 10 years in current department or agency 18 30 23 16 8 5 1 50 26 904
2014 11 to 20 years in current department or agency 16 32 24 15 11 2 0 49 26 264
2014 More than 20 years in current department or agency 22 27 25 10 11 4 0 52 23 28

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 20 14 11 13 12 4 55 28 282
2017 3 to 10 years in current department or agency 13 22 17 16 22 8 3 39 42 612
2017 11 to 20 years in current department or agency 15 21 20 18 19 4 1 39 40 340
2017 More than 20 years in current department or agency 8 16 17 13 29 11 6 29 50 42
2014 Less than 3 years in current department or agency 19 18 17 15 14 15 2 44 36 288
2014 3 to 10 years in current department or agency 11 17 21 21 21 8 2 30 47 906
2014 11 to 20 years in current department or agency 12 18 14 19 24 11 1 34 49 264
2014 More than 20 years in current department or agency 11 21 26 17 14 12 0 36 35 28

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 66 14 8 6 3 2 2 83 9 282
2017 3 to 10 years in current department or agency 61 20 7 5 3 0 4 84 8 614
2017 11 to 20 years in current department or agency 62 16 9 6 2 1 4 82 9 341
2017 More than 20 years in current department or agency 64 16 11 2 0 0 7 86 2 42
2014 Less than 3 years in current department or agency 57 18 7 7 3 2 5 81 12 288
2014 3 to 10 years in current department or agency 58 22 9 5 3 1 3 82 8 904
2014 11 to 20 years in current department or agency 61 17 10 4 4 1 3 81 9 264
2014 More than 20 years in current department or agency 57 18 11 7 7 0 0 75 14 28

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 72 15 4 4 1 3 2 91 4 283
2017 3 to 10 years in current department or agency 70 18 5 2 1 2 2 92 3 614
2017 11 to 20 years in current department or agency 69 17 6 2 1 2 2 91 4 340
2017 More than 20 years in current department or agency 67 9 11 3 0 3 7 84 3 42
2014 Less than 3 years in current department or agency 66 17 6 4 1 5 2 89 5 288
2014 3 to 10 years in current department or agency 65 21 6 2 1 3 3 91 3 906
2014 11 to 20 years in current department or agency 66 18 8 3 1 1 4 87 4 264
2014 More than 20 years in current department or agency 64 25 8 3 0 0 0 89 3 28

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 29 10 13 8 4 1 67 22 283
2017 3 to 10 years in current department or agency 18 33 15 18 13 2 0 52 32 614
2017 11 to 20 years in current department or agency 18 31 17 20 13 0 0 50 33 341
2017 More than 20 years in current department or agency 4 20 28 27 20 2 0 24 47 42
2014 Less than 3 years in current department or agency 29 35 16 10 7 3 1 66 18 288
2014 3 to 10 years in current department or agency 20 32 18 16 13 1 0 52 29 906
2014 11 to 20 years in current department or agency 15 33 18 20 11 3 0 49 32 264
2014 More than 20 years in current department or agency 16 21 41 22 0 0 0 36 22 28

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 23 12 15 17 4 4 53 34 281
2017 3 to 10 years in current department or agency 14 21 14 21 27 1 2 36 49 612
2017 11 to 20 years in current department or agency 11 22 14 26 26 0 1 33 53 339
2017 More than 20 years in current department or agency 4 21 17 14 40 0 4 26 56 42
2014 Less than 3 years in current department or agency 19 21 13 21 16 6 4 45 41 288
2014 3 to 10 years in current department or agency 12 21 14 25 25 2 2 35 51 906
2014 11 to 20 years in current department or agency 11 17 18 22 27 3 2 29 52 264
2014 More than 20 years in current department or agency 8 25 20 18 22 3 4 36 43 28

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 38 13 12 5 5 1 68 18 283
2017 3 to 10 years in current department or agency 17 37 21 14 7 3 0 56 22 611
2017 11 to 20 years in current department or agency 19 34 23 16 7 1 0 54 23 341
2017 More than 20 years in current department or agency 11 35 20 18 13 2 1 48 32 42

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 31 9 4 5 5 0 82 9 282
2017 3 to 10 years in current department or agency 37 37 15 5 2 3 0 77 8 611
2017 11 to 20 years in current department or agency 39 36 15 3 3 3 0 77 7 340
2017 More than 20 years in current department or agency 34 32 21 9 5 0 0 66 14 42
2014 Less than 3 years in current department or agency 49 31 10 2 4 3 0 83 7 288
2014 3 to 10 years in current department or agency 40 33 14 4 3 6 0 78 7 904
2014 11 to 20 years in current department or agency 39 33 15 6 2 4 0 75 8 264
2014 More than 20 years in current department or agency 17 54 15 0 0 13 0 83 0 28

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 36 8 6 3 1 0 83 9 282
2017 3 to 10 years in current department or agency 35 43 12 5 3 1 0 79 8 613
2017 11 to 20 years in current department or agency 35 41 13 8 2 1 0 77 10 340
2017 More than 20 years in current department or agency 22 50 10 9 6 2 0 74 15 42
2014 Less than 3 years in current department or agency 45 34 12 4 4 2 0 80 8 288
2014 3 to 10 years in current department or agency 38 37 12 7 3 3 0 77 10 905
2014 11 to 20 years in current department or agency 37 38 15 6 2 3 0 76 8 264
2014 More than 20 years in current department or agency 22 42 23 0 0 10 3 74 0 28

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 25 7 3 2 0 0 88 5 282
2017 3 to 10 years in current department or agency 38 42 11 4 4 0 0 80 9 614
2017 11 to 20 years in current department or agency 36 39 12 8 4 0 0 75 13 341
2017 More than 20 years in current department or agency 30 39 13 4 11 2 0 71 16 42
2014 Less than 3 years in current department or agency 54 32 8 3 3 0 0 86 6 287
2014 3 to 10 years in current department or agency 40 35 13 7 3 0 0 76 11 902
2014 11 to 20 years in current department or agency 40 37 13 6 3 0 0 77 10 264
2014 More than 20 years in current department or agency 22 41 13 14 3 3 3 67 19 28

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 26 12 8 2 0 0 77 11 281
2017 3 to 10 years in current department or agency 28 35 20 10 7 1 0 63 17 614
2017 11 to 20 years in current department or agency 28 32 18 13 8 1 0 61 22 340
2017 More than 20 years in current department or agency 17 36 6 22 15 4 0 55 39 42
2014 Less than 3 years in current department or agency 33 38 14 8 6 0 0 71 15 288
2014 3 to 10 years in current department or agency 21 34 22 14 8 1 0 55 23 904
2014 11 to 20 years in current department or agency 24 36 18 13 8 1 0 61 21 264
2014 More than 20 years in current department or agency 15 32 23 19 10 0 0 47 29 28

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 26 10 8 3 0 0 78 11 282
2017 3 to 10 years in current department or agency 26 37 18 11 7 0 0 64 18 614
2017 11 to 20 years in current department or agency 27 33 19 13 7 1 0 61 20 341
2017 More than 20 years in current department or agency 17 38 9 18 14 4 0 57 34 42
2014 Less than 3 years in current department or agency 33 39 13 10 5 0 0 71 15 288
2014 3 to 10 years in current department or agency 21 35 20 16 7 1 0 56 24 905
2014 11 to 20 years in current department or agency 24 35 18 15 7 0 0 59 23 264
2014 More than 20 years in current department or agency 16 38 17 18 11 0 0 54 29 28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 22 14 14 5 3 1 66 19 283
2017 3 to 10 years in current department or agency 26 26 19 13 11 5 0 54 25 613
2017 11 to 20 years in current department or agency 26 27 22 15 8 2 0 55 23 341
2017 More than 20 years in current department or agency 28 22 18 17 7 6 1 55 25 42
2014 Less than 3 years in current department or agency 30 26 19 10 10 5 0 58 21 288
2014 3 to 10 years in current department or agency 22 25 19 17 12 4 1 50 30 906
2014 11 to 20 years in current department or agency 29 29 17 15 6 3 1 60 22 264
2014 More than 20 years in current department or agency 25 28 28 4 11 3 0 55 15 28
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in current department or agency 44 26 30 281
2017 3 to 10 years in current department or agency 34 30 36 614
2017 11 to 20 years in current department or agency 26 40 33 341
2017 More than 20 years in current department or agency 27 43 30 41
2014 Less than 3 years in current department or agency 35 26 38 287
2014 3 to 10 years in current department or agency 35 28 37 907
2014 11 to 20 years in current department or agency 22 46 32 264
2014 More than 20 years in current department or agency 25 47 28 28

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in current department or agency 1 17 29 3 41 9 121
2017 3 to 10 years in current department or agency 9 23 48 9 4 6 217
2017 11 to 20 years in current department or agency 24 25 41 3 2 4 96
2017 More than 20 years in current department or agency 76 0 16 0 0 8 12
2014 Less than 3 years in current department or agency 2 22 44 9 9999 24 104
2014 3 to 10 years in current department or agency 9 29 47 10 9999 5 322
2014 11 to 20 years in current department or agency 20 36 28 12 9999 3 63
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 13 87 283
2017 3 to 10 years in current department or agency 18 82 612
2017 11 to 20 years in current department or agency 20 80 340
2017 More than 20 years in current department or agency 27 73 42
2014 Less than 3 years in current department or agency 22 78 288
2014 3 to 10 years in current department or agency 21 79 907
2014 11 to 20 years in current department or agency 19 81 262
2014 More than 20 years in current department or agency 21 79 28

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 40 41
2017 3 to 10 years in current department or agency 46 111
2017 11 to 20 years in current department or agency 56 69
2014 Less than 3 years in current department or agency 46 64
2014 3 to 10 years in current department or agency 46 190
2014 11 to 20 years in current department or agency 47 50

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 63 41
2017 3 to 10 years in current department or agency 66 111
2017 11 to 20 years in current department or agency 62 69
2017 More than 20 years in current department or agency 82 11
2014 Less than 3 years in current department or agency 58 64
2014 3 to 10 years in current department or agency 75 190
2014 11 to 20 years in current department or agency 74 50

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 5 111
2017 11 to 20 years in current department or agency 8 69
2014 Less than 3 years in current department or agency 9 64
2014 3 to 10 years in current department or agency 7 190
2014 11 to 20 years in current department or agency 15 50

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 41
2017 3 to 10 years in current department or agency 0 111
2017 11 to 20 years in current department or agency 0 69
2017 More than 20 years in current department or agency 0 11
2014 Less than 3 years in current department or agency 0 64
2014 3 to 10 years in current department or agency 0 190
2014 11 to 20 years in current department or agency 0 50

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 9 69
2017 More than 20 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 6 190

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 5 111
2017 More than 20 years in current department or agency 0 11

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 41
2014 Less than 3 years in current department or agency 8 64
2014 3 to 10 years in current department or agency 6 190

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 36 41
2017 3 to 10 years in current department or agency 43 111
2017 11 to 20 years in current department or agency 43 69
2014 Less than 3 years in current department or agency 45 64
2014 3 to 10 years in current department or agency 37 190
2014 11 to 20 years in current department or agency 37 50

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 55 41
2017 3 to 10 years in current department or agency 44 111
2017 11 to 20 years in current department or agency 39 69
2017 More than 20 years in current department or agency 60 11
2014 Less than 3 years in current department or agency 47 64
2014 3 to 10 years in current department or agency 52 190
2014 11 to 20 years in current department or agency 52 50

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 49 41
2017 3 to 10 years in current department or agency 46 111
2017 11 to 20 years in current department or agency 49 69
2017 More than 20 years in current department or agency 74 11
2014 Less than 3 years in current department or agency 42 64
2014 3 to 10 years in current department or agency 51 190
2014 11 to 20 years in current department or agency 65 50

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 41 41
2017 3 to 10 years in current department or agency 46 111
2017 11 to 20 years in current department or agency 45 69
2017 More than 20 years in current department or agency 56 11
2014 Less than 3 years in current department or agency 30 64
2014 3 to 10 years in current department or agency 38 190
2014 11 to 20 years in current department or agency 39 50

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 42 41
2017 3 to 10 years in current department or agency 38 111
2017 11 to 20 years in current department or agency 35 69
2014 Less than 3 years in current department or agency 26 64
2014 3 to 10 years in current department or agency 38 190
2014 11 to 20 years in current department or agency 30 50

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 51 41
2017 3 to 10 years in current department or agency 53 111
2017 11 to 20 years in current department or agency 46 69
2017 More than 20 years in current department or agency 75 11
2014 Less than 3 years in current department or agency 61 64
2014 3 to 10 years in current department or agency 53 190
2014 11 to 20 years in current department or agency 53 50

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 44 41
2017 3 to 10 years in current department or agency 31 111
2017 11 to 20 years in current department or agency 30 69
2014 Less than 3 years in current department or agency 28 64
2014 3 to 10 years in current department or agency 32 190
2014 11 to 20 years in current department or agency 36 50

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 111
2017 11 to 20 years in current department or agency 0 69
2017 More than 20 years in current department or agency 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 8 111
2017 11 to 20 years in current department or agency 8 69
2014 Less than 3 years in current department or agency 9 64
2014 3 to 10 years in current department or agency 7 190

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 15 41
2017 3 to 10 years in current department or agency 5 111
2017 11 to 20 years in current department or agency 11 69
2017 More than 20 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 11 190

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 55 41
2017 3 to 10 years in current department or agency 49 111
2017 11 to 20 years in current department or agency 43 69
2017 More than 20 years in current department or agency 60 11
2014 Less than 3 years in current department or agency 32 64
2014 3 to 10 years in current department or agency 46 190
2014 11 to 20 years in current department or agency 50 50

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 24 41
2017 3 to 10 years in current department or agency 20 111
2017 11 to 20 years in current department or agency 20 69
2017 More than 20 years in current department or agency 0 11
2014 Less than 3 years in current department or agency 37 64
2014 3 to 10 years in current department or agency 25 190
2014 11 to 20 years in current department or agency 24 50

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 23 41
2017 3 to 10 years in current department or agency 15 111
2017 11 to 20 years in current department or agency 13 69
2014 Less than 3 years in current department or agency 20 64
2014 3 to 10 years in current department or agency 13 190

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 59 41
2017 3 to 10 years in current department or agency 58 111
2017 11 to 20 years in current department or agency 59 69
2017 More than 20 years in current department or agency 64 11
2014 Less than 3 years in current department or agency 52 64
2014 3 to 10 years in current department or agency 50 190
2014 11 to 20 years in current department or agency 44 50

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 38 41
2017 3 to 10 years in current department or agency 35 111
2017 11 to 20 years in current department or agency 23 69
2014 Less than 3 years in current department or agency 29 64
2014 3 to 10 years in current department or agency 25 190
2014 11 to 20 years in current department or agency 28 50

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 8 111
2017 11 to 20 years in current department or agency 8 69
2017 More than 20 years in current department or agency 0 11
2014 Less than 3 years in current department or agency 12 64
2014 3 to 10 years in current department or agency 5 190
2014 11 to 20 years in current department or agency 14 50

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 41
2017 3 to 10 years in current department or agency 19 111
2017 11 to 20 years in current department or agency 25 69
2014 Less than 3 years in current department or agency 20 64
2014 3 to 10 years in current department or agency 18 190
2014 11 to 20 years in current department or agency 17 50

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 15 41
2017 3 to 10 years in current department or agency 10 111
2017 11 to 20 years in current department or agency 16 69
2014 Less than 3 years in current department or agency 20 64
2014 3 to 10 years in current department or agency 11 190
2014 11 to 20 years in current department or agency 16 50

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 5 111
2017 11 to 20 years in current department or agency 0 69
2014 3 to 10 years in current department or agency 5 190

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 15 111
2017 11 to 20 years in current department or agency 14 69
2017 More than 20 years in current department or agency 0 11
2014 Less than 3 years in current department or agency 21 64
2014 3 to 10 years in current department or agency 14 190
2014 11 to 20 years in current department or agency 19 50

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 22 41
2017 3 to 10 years in current department or agency 8 111
2017 11 to 20 years in current department or agency 19 69
2014 Less than 3 years in current department or agency 10 64
2014 3 to 10 years in current department or agency 14 190
2014 11 to 20 years in current department or agency 9 50

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 22 41
2017 3 to 10 years in current department or agency 27 111
2017 11 to 20 years in current department or agency 12 69
2014 Less than 3 years in current department or agency 23 64
2014 3 to 10 years in current department or agency 29 190
2014 11 to 20 years in current department or agency 36 50

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 12 105
2017 11 to 20 years in current department or agency 16 69
2017 More than 20 years in current department or agency 0 10
2014 Less than 3 years in current department or agency 13 61
2014 3 to 10 years in current department or agency 3 180
2014 11 to 20 years in current department or agency 10 48

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 21 39
2017 3 to 10 years in current department or agency 21 105
2017 11 to 20 years in current department or agency 11 69
2017 More than 20 years in current department or agency 0 10
2014 Less than 3 years in current department or agency 12 61
2014 3 to 10 years in current department or agency 14 180
2014 11 to 20 years in current department or agency 13 48

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 10 105
2017 11 to 20 years in current department or agency 7 69
2017 More than 20 years in current department or agency 0 10
2014 Less than 3 years in current department or agency 13 61
2014 3 to 10 years in current department or agency 4 180

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 39
2017 3 to 10 years in current department or agency 10 105
2017 11 to 20 years in current department or agency 12 69
2017 More than 20 years in current department or agency 0 10
2014 Less than 3 years in current department or agency 8 61
2014 3 to 10 years in current department or agency 6 180

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 13 105
2017 11 to 20 years in current department or agency 15 69
2017 More than 20 years in current department or agency 0 10
2014 Less than 3 years in current department or agency 12 61
2014 3 to 10 years in current department or agency 7 180
2014 11 to 20 years in current department or agency 10 48

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 15 105
2017 11 to 20 years in current department or agency 16 69
2017 More than 20 years in current department or agency 0 10
2014 Less than 3 years in current department or agency 13 61
2014 3 to 10 years in current department or agency 12 180
2014 11 to 20 years in current department or agency 14 48

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 33 39
2017 3 to 10 years in current department or agency 12 105
2017 11 to 20 years in current department or agency 18 69
2014 Less than 3 years in current department or agency 27 61
2014 3 to 10 years in current department or agency 11 180
2014 11 to 20 years in current department or agency 14 48

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 15 39
2017 3 to 10 years in current department or agency 11 105
2017 11 to 20 years in current department or agency 10 69
2014 3 to 10 years in current department or agency 8 180

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 20 39
2017 3 to 10 years in current department or agency 14 105
2017 11 to 20 years in current department or agency 13 69
2014 Less than 3 years in current department or agency 12 61
2014 3 to 10 years in current department or agency 13 180
2014 11 to 20 years in current department or agency 11 48

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 28 39
2017 3 to 10 years in current department or agency 27 105
2017 11 to 20 years in current department or agency 28 69
2014 Less than 3 years in current department or agency 31 61
2014 3 to 10 years in current department or agency 28 180
2014 11 to 20 years in current department or agency 38 48

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 39
2017 3 to 10 years in current department or agency 7 105
2017 11 to 20 years in current department or agency 9 69
2014 Less than 3 years in current department or agency 8 61
2014 3 to 10 years in current department or agency 7 180

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 58 39
2017 3 to 10 years in current department or agency 45 105
2017 11 to 20 years in current department or agency 40 69
2017 More than 20 years in current department or agency 72 10
2014 Less than 3 years in current department or agency 49 61
2014 3 to 10 years in current department or agency 54 180
2014 11 to 20 years in current department or agency 64 48

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 39
2017 More than 20 years in current department or agency 0 10
2014 Less than 3 years in current department or agency 0 61

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 66 39
2017 3 to 10 years in current department or agency 54 105
2017 11 to 20 years in current department or agency 49 69
2017 More than 20 years in current department or agency 74 10
2014 Less than 3 years in current department or agency 46 61
2014 3 to 10 years in current department or agency 62 180
2014 11 to 20 years in current department or agency 61 48

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 18 39
2017 3 to 10 years in current department or agency 15 105
2017 11 to 20 years in current department or agency 11 69
2014 Less than 3 years in current department or agency 12 61
2014 3 to 10 years in current department or agency 10 180

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 66 34 41
2017 3 to 10 years in current department or agency 100 0 111
2017 11 to 20 years in current department or agency 95 5 69
2017 More than 20 years in current department or agency 100 0 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 18 10 18 6 4 30 15 51 18 283
2017 3 to 10 years in current department or agency 14 18 15 8 11 28 6 49 29 614
2017 11 to 20 years in current department or agency 14 20 21 13 9 17 6 43 29 341
2017 More than 20 years in current department or agency 4 14 17 24 17 19 4 24 53 42
2014 Less than 3 years in current department or agency 12 12 19 6 8 33 10 43 24 288
2014 3 to 10 years in current department or agency 11 14 22 11 9 26 7 37 30 906
2014 11 to 20 years in current department or agency 10 17 20 13 9 26 6 39 32 264
2014 More than 20 years in current department or agency 8 16 38 15 10 7 6 27 29 28

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 28 15 6 3 12 1 74 9 282
2017 3 to 10 years in current department or agency 26 31 19 6 9 8 1 62 17 614
2017 11 to 20 years in current department or agency 26 32 19 11 7 5 1 62 19 340
2017 More than 20 years in current department or agency 19 38 17 9 13 4 0 60 23 41
2014 Less than 3 years in current department or agency 25 22 19 9 6 16 3 58 18 288
2014 3 to 10 years in current department or agency 18 25 23 11 6 16 2 52 21 906
2014 11 to 20 years in current department or agency 18 29 20 13 8 11 1 54 23 264
2014 More than 20 years in current department or agency 12 36 25 10 7 7 3 53 19 28
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 38 9 8 5 6 10 74 15 283
2017 3 to 10 years in current department or agency 29 51 8 7 3 1 3 82 10 614
2017 11 to 20 years in current department or agency 31 52 9 5 0 1 3 86 5 340
2017 More than 20 years in current department or agency 32 55 7 0 0 0 6 92 0 42
2014 Less than 3 years in current department or agency 22 40 12 10 4 4 8 70 17 286
2014 3 to 10 years in current department or agency 22 56 9 7 2 1 4 81 9 904
2014 11 to 20 years in current department or agency 22 61 7 6 2 2 2 86 7 264
2014 More than 20 years in current department or agency 20 62 7 8 0 0 3 85 8 28

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 11 12 16 4 4 38 15 49 17 281
2017 3 to 10 years in current department or agency 9 18 22 8 6 29 7 43 22 611
2017 11 to 20 years in current department or agency 9 28 27 9 3 18 6 49 17 339
2017 More than 20 years in current department or agency 4 21 30 7 4 26 8 37 17 42
2014 Less than 3 years in current department or agency 6 14 24 4 5 34 13 38 18 287
2014 3 to 10 years in current department or agency 6 19 25 9 6 27 9 39 22 904
2014 11 to 20 years in current department or agency 5 21 29 12 6 19 8 37 24 264
2014 More than 20 years in current department or agency 4 13 51 3 7 14 7 22 14 28

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 22 9 2 0 18 11 86 2 283
2017 3 to 10 years in current department or agency 41 29 12 4 2 10 3 80 6 614
2017 11 to 20 years in current department or agency 44 33 8 3 3 6 3 84 7 341
2017 More than 20 years in current department or agency 34 22 17 2 9 7 8 67 13 42
2014 Less than 3 years in current department or agency 34 23 14 3 2 17 7 75 7 287
2014 3 to 10 years in current department or agency 30 33 15 4 2 12 4 75 7 904
2014 11 to 20 years in current department or agency 34 32 17 4 3 8 1 73 8 264
2014 More than 20 years in current department or agency 34 44 11 0 4 7 0 84 5 28

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 24 11 3 1 21 10 79 5 282
2017 3 to 10 years in current department or agency 27 31 16 6 4 14 3 70 11 613
2017 11 to 20 years in current department or agency 29 32 16 8 2 9 3 69 12 340
2017 More than 20 years in current department or agency 26 28 15 8 13 2 8 60 23 42
2014 Less than 3 years in current department or agency 26 24 16 3 3 21 6 69 9 287
2014 3 to 10 years in current department or agency 20 32 18 6 3 17 4 65 12 906
2014 11 to 20 years in current department or agency 21 35 21 7 3 12 2 65 11 263
2014 More than 20 years in current department or agency 18 51 14 7 3 7 0 74 11 28
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 4 96 283
2017 3 to 10 years in current department or agency 8 92 613
2017 11 to 20 years in current department or agency 9 91 340
2017 More than 20 years in current department or agency 15 85 41
2014 Less than 3 years in current department or agency 9 91 287
2014 3 to 10 years in current department or agency 8 92 906
2014 11 to 20 years in current department or agency 10 90 264

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 27 46
2017 11 to 20 years in current department or agency 41 29
2014 Less than 3 years in current department or agency 44 25
2014 3 to 10 years in current department or agency 42 73

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 84 12
2017 3 to 10 years in current department or agency 81 46
2017 11 to 20 years in current department or agency 84 29
2014 Less than 3 years in current department or agency 88 25
2014 3 to 10 years in current department or agency 86 73
2014 11 to 20 years in current department or agency 92 25

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2014 Less than 3 years in current department or agency 0 25

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2017 3 to 10 years in current department or agency 0 46
2017 11 to 20 years in current department or agency 0 29
2014 Less than 3 years in current department or agency 0 25
2014 3 to 10 years in current department or agency 0 73
2014 11 to 20 years in current department or agency 0 25

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2014 11 to 20 years in current department or agency 0 25

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2017 11 to 20 years in current department or agency 15 29
2014 3 to 10 years in current department or agency 7 73

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 18 46
2017 11 to 20 years in current department or agency 17 30
2014 Less than 3 years in current department or agency 34 25
2014 3 to 10 years in current department or agency 18 72
2014 11 to 20 years in current department or agency 21 25

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 12 46
2014 Less than 3 years in current department or agency 19 25
2014 3 to 10 years in current department or agency 10 72
2014 11 to 20 years in current department or agency 21 25

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 10 46
2014 Less than 3 years in current department or agency 29 25
2014 3 to 10 years in current department or agency 8 72
2014 11 to 20 years in current department or agency 21 25

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2017 3 to 10 years in current department or agency 0 46
2017 11 to 20 years in current department or agency 18 30

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 41 12
2017 3 to 10 years in current department or agency 26 46
2017 11 to 20 years in current department or agency 23 30
2014 Less than 3 years in current department or agency 27 25
2014 3 to 10 years in current department or agency 31 72
2014 11 to 20 years in current department or agency 31 25

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 51 12
2017 3 to 10 years in current department or agency 34 46
2017 11 to 20 years in current department or agency 25 30
2014 Less than 3 years in current department or agency 28 25
2014 3 to 10 years in current department or agency 21 72
2014 11 to 20 years in current department or agency 29 25

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2014 11 to 20 years in current department or agency 0 25

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2017 3 to 10 years in current department or agency 0 46
2017 11 to 20 years in current department or agency 0 30

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 11 46
2017 11 to 20 years in current department or agency 0 30
2014 Less than 3 years in current department or agency 22 25
2014 3 to 10 years in current department or agency 24 72

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2017 3 to 10 years in current department or agency 0 46
2017 11 to 20 years in current department or agency 0 30

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 19 46
2014 3 to 10 years in current department or agency 14 72

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2017 11 to 20 years in current department or agency 0 30
2014 Less than 3 years in current department or agency 0 25
2014 3 to 10 years in current department or agency 0 72
2014 11 to 20 years in current department or agency 0 25

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 26 46
2017 11 to 20 years in current department or agency 27 30
2014 Less than 3 years in current department or agency 19 25
2014 3 to 10 years in current department or agency 34 72
2014 11 to 20 years in current department or agency 23 25

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 35 46
2017 11 to 20 years in current department or agency 27 30
2014 Less than 3 years in current department or agency 36 25
2014 3 to 10 years in current department or agency 23 73

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 16 46
2017 11 to 20 years in current department or agency 16 30
2014 3 to 10 years in current department or agency 16 73

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 18 46
2014 Less than 3 years in current department or agency 24 25
2014 3 to 10 years in current department or agency 14 73
2014 11 to 20 years in current department or agency 23 26

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 46

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 30
2014 3 to 10 years in current department or agency 8 73

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 40 12
2017 3 to 10 years in current department or agency 58 46
2017 11 to 20 years in current department or agency 54 30
2014 Less than 3 years in current department or agency 49 25
2014 3 to 10 years in current department or agency 57 73
2014 11 to 20 years in current department or agency 52 26

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 19 43
2017 11 to 20 years in current department or agency 21 29
2014 3 to 10 years in current department or agency 16 70
2014 11 to 20 years in current department or agency 0 25

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 11
2017 3 to 10 years in current department or agency 0 43
2014 11 to 20 years in current department or agency 0 25

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 11
2014 11 to 20 years in current department or agency 0 25

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 17 43
2014 3 to 10 years in current department or agency 9 70

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 11 43
2017 11 to 20 years in current department or agency 0 29
2014 Less than 3 years in current department or agency 21 24
2014 3 to 10 years in current department or agency 10 70

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 34 43
2017 11 to 20 years in current department or agency 16 29
2014 Less than 3 years in current department or agency 26 24
2014 3 to 10 years in current department or agency 26 70
2014 11 to 20 years in current department or agency 20 25

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 10 70

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 70 11
2017 3 to 10 years in current department or agency 43 43
2017 11 to 20 years in current department or agency 27 29
2014 Less than 3 years in current department or agency 48 24
2014 3 to 10 years in current department or agency 51 70
2014 11 to 20 years in current department or agency 48 25

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 11
2017 3 to 10 years in current department or agency 0 43
2014 Less than 3 years in current department or agency 0 24
2014 11 to 20 years in current department or agency 0 25

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 43 11
2017 3 to 10 years in current department or agency 58 43
2017 11 to 20 years in current department or agency 57 29
2014 Less than 3 years in current department or agency 64 24
2014 3 to 10 years in current department or agency 66 70
2014 11 to 20 years in current department or agency 72 25

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 11
2017 11 to 20 years in current department or agency 0 29

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 11
2017 3 to 10 years in current department or agency 15 43
2017 11 to 20 years in current department or agency 18 29
2014 3 to 10 years in current department or agency 13 70
2014 11 to 20 years in current department or agency 19 25

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 68 32 12
2017 3 to 10 years in current department or agency 98 2 47
2017 11 to 20 years in current department or agency 100 0 30

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 22 8 15 2 1 43 9 63 6 283
2017 3 to 10 years in current department or agency 13 15 17 5 4 36 9 52 17 614
2017 11 to 20 years in current department or agency 17 15 25 5 3 29 7 49 12 340
2017 More than 20 years in current department or agency 14 13 23 11 2 28 9 43 21 42
2014 Less than 3 years in current department or agency 14 14 16 4 4 38 10 54 16 288
2014 3 to 10 years in current department or agency 11 14 24 4 3 36 7 45 12 906
2014 11 to 20 years in current department or agency 8 14 25 7 2 39 5 39 16 264
2014 More than 20 years in current department or agency 12 31 27 7 0 17 6 56 9 28

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 25 9 3 1 19 1 84 5 282
2017 3 to 10 years in current department or agency 28 33 17 4 4 12 2 71 9 613
2017 11 to 20 years in current department or agency 31 29 21 5 2 10 1 68 8 341
2017 More than 20 years in current department or agency 19 42 12 9 4 14 0 70 15 42
2014 Less than 3 years in current department or agency 28 25 16 5 3 20 3 68 11 287
2014 3 to 10 years in current department or agency 20 28 22 5 2 21 2 63 9 904
2014 11 to 20 years in current department or agency 19 31 22 6 2 19 1 63 10 264
2014 More than 20 years in current department or agency 19 36 22 3 0 17 3 69 4 28
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 16 21 20 18 23 1 1 38 42 282
2017 3 to 10 years in current department or agency 17 26 20 14 21 0 2 44 36 614
2017 11 to 20 years in current department or agency 22 24 22 12 17 1 2 47 30 341
2017 More than 20 years in current department or agency 33 23 14 16 10 2 2 58 27 41

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 29 27 26 11 7 0 1 57 17 283
2017 3 to 10 years in current department or agency 16 30 23 17 12 0 1 47 30 613
2017 11 to 20 years in current department or agency 14 29 25 16 14 0 1 45 30 339
2017 More than 20 years in current department or agency 14 35 20 21 10 0 0 49 31 42

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 23 18 10 5 0 1 66 15 283
2017 3 to 10 years in current department or agency 20 34 22 14 8 0 2 54 23 613
2017 11 to 20 years in current department or agency 18 29 26 17 10 0 1 47 27 339
2017 More than 20 years in current department or agency 20 21 43 12 4 0 0 41 16 42

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 29 25 22 13 10 0 1 55 23 283
2017 3 to 10 years in current department or agency 16 24 25 18 15 0 2 41 34 614
2017 11 to 20 years in current department or agency 14 22 25 20 18 1 1 36 38 339
2017 More than 20 years in current department or agency 11 23 25 24 17 0 0 34 41 42

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 22 9 6 5 1 5 79 11 282
2017 3 to 10 years in current department or agency 39 29 15 4 6 0 7 73 11 612
2017 11 to 20 years in current department or agency 38 29 16 8 5 1 3 69 14 340
2017 More than 20 years in current department or agency 39 15 17 17 5 2 5 58 23 42

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 33 18 11 5 0 0 65 16 283
2017 3 to 10 years in current department or agency 24 29 23 14 9 0 1 54 23 610
2017 11 to 20 years in current department or agency 22 31 25 12 9 0 1 53 21 337
2017 More than 20 years in current department or agency 16 32 29 9 13 2 0 48 22 42

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 31 19 12 5 1 1 64 17 283
2017 3 to 10 years in current department or agency 20 31 23 15 8 0 1 53 24 610
2017 11 to 20 years in current department or agency 18 33 25 16 7 1 1 52 23 337
2017 More than 20 years in current department or agency 9 22 34 18 14 2 1 32 33 41

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 32 21 9 6 0 0 64 14 283
2017 3 to 10 years in current department or agency 16 33 25 16 8 1 1 50 25 611
2017 11 to 20 years in current department or agency 14 30 28 18 9 0 1 44 27 338
2017 More than 20 years in current department or agency 10 32 20 15 20 0 3 43 36 41

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 27 19 11 8 0 0 61 20 282
2017 3 to 10 years in current department or agency 25 29 20 16 9 0 1 55 25 610
2017 11 to 20 years in current department or agency 21 32 21 13 11 1 1 55 24 338
2017 More than 20 years in current department or agency 20 15 22 22 21 0 0 34 44 41

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 32 17 7 3 0 0 73 10 281
2017 3 to 10 years in current department or agency 30 31 21 10 4 1 2 63 15 612
2017 11 to 20 years in current department or agency 26 31 21 12 7 1 2 59 20 338
2017 More than 20 years in current department or agency 15 23 35 17 7 2 0 39 25 42

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 24 13 3 3 0 1 81 6 283
2017 3 to 10 years in current department or agency 45 27 15 7 4 0 2 74 11 614
2017 11 to 20 years in current department or agency 46 29 15 5 3 0 3 77 8 338
2017 More than 20 years in current department or agency 53 19 14 8 5 0 0 72 13 42

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 80 8 3 4 2 0 3 91 6 282
2017 3 to 10 years in current department or agency 69 14 6 3 4 1 3 86 8 614
2017 11 to 20 years in current department or agency 68 16 5 4 4 1 2 87 8 341
2017 More than 20 years in current department or agency 57 16 8 13 4 0 2 75 17 42

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 70 20 4 2 2 0 3 92 4 283
2017 3 to 10 years in current department or agency 51 28 13 4 1 0 2 81 6 611
2017 11 to 20 years in current department or agency 44 37 8 6 2 0 2 83 8 339
2017 More than 20 years in current department or agency 59 30 3 6 0 0 2 91 6 42

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 70 11 9 4 4 0 2 84 8 283
2017 3 to 10 years in current department or agency 50 25 11 8 5 0 1 76 13 612
2017 11 to 20 years in current department or agency 49 25 13 6 5 0 2 75 11 341
2017 More than 20 years in current department or agency 58 14 7 16 5 0 0 72 21 42

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 67 9 3 2 1 0 18 93 3 282
2017 3 to 10 years in current department or agency 51 15 5 2 1 0 26 89 4 613
2017 11 to 20 years in current department or agency 48 20 6 2 1 0 23 89 4 340
2017 More than 20 years in current department or agency 41 17 6 4 0 0 31 85 6 42

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 76 14 3 2 0 0 5 95 2 282
2017 3 to 10 years in current department or agency 65 18 6 2 1 0 8 91 3 613
2017 11 to 20 years in current department or agency 64 23 5 2 1 0 5 91 4 339
2017 More than 20 years in current department or agency 76 14 6 0 0 2 3 94 0 42

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 59 11 10 6 10 0 3 73 17 282
2017 3 to 10 years in current department or agency 64 17 6 4 3 0 5 86 7 615
2017 11 to 20 years in current department or agency 70 17 4 3 3 0 4 90 6 338
2017 More than 20 years in current department or agency 70 15 4 0 2 2 7 93 2 42

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 58 26 9 3 2 0 2 86 5 281
2017 3 to 10 years in current department or agency 50 27 13 4 2 1 3 80 6 615
2017 11 to 20 years in current department or agency 47 29 13 4 3 0 3 79 7 336
2017 More than 20 years in current department or agency 61 19 8 4 2 2 5 85 7 42

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 14 37 33 13 3 0 0 51 16 283
2017 3 to 10 years in current department or agency 8 32 40 14 6 0 0 40 20 615
2017 11 to 20 years in current department or agency 8 29 42 14 6 1 1 37 20 341
2017 More than 20 years in current department or agency 5 32 33 24 6 0 0 37 30 42

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 6 16 34 31 14 0 0 45 22 283
2017 3 to 10 years in current department or agency 9 19 42 24 6 0 0 30 28 614
2017 11 to 20 years in current department or agency 8 22 45 18 5 1 1 24 31 339
2017 More than 20 years in current department or agency 9 23 51 14 3 0 0 17 32 41

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 36 13 8 4 1 1 74 12 282
2017 3 to 10 years in current department or agency 32 44 9 8 4 2 0 78 13 613
2017 11 to 20 years in current department or agency 32 47 10 7 1 2 0 81 9 341
2017 More than 20 years in current department or agency 31 49 4 6 7 2 0 82 14 41

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 38 10 14 5 2 1 70 20 283
2017 3 to 10 years in current department or agency 16 43 14 17 10 1 0 60 27 614
2017 11 to 20 years in current department or agency 18 41 13 19 9 1 0 59 28 340
2017 More than 20 years in current department or agency 4 41 27 12 15 0 0 46 27 42
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 12 88 283
2017 3 to 10 years in current department or agency 22 78 615
2017 11 to 20 years in current department or agency 21 79 341
2017 More than 20 years in current department or agency 23 77 41
2014 Less than 3 years in current department or agency 19 81 287
2014 3 to 10 years in current department or agency 19 81 905
2014 11 to 20 years in current department or agency 20 80 264
2014 More than 20 years in current department or agency 28 72 28

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 83 17 36
2017 3 to 10 years in current department or agency 83 17 141
2017 11 to 20 years in current department or agency 81 19 75
2017 More than 20 years in current department or agency 60 40 10
2014 Less than 3 years in current department or agency 80 20 54
2014 3 to 10 years in current department or agency 78 22 173
2014 11 to 20 years in current department or agency 76 24 52

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 45 31 0 9 3 3 9 87 13 30
2017 3 to 10 years in current department or agency 58 27 6 5 3 0 0 85 9 117
2017 11 to 20 years in current department or agency 64 22 8 2 2 2 0 88 4 62
2014 Less than 3 years in current department or agency 52 32 4 4 5 0 2 86 10 43
2014 3 to 10 years in current department or agency 49 32 7 8 3 0 0 82 11 136
2014 11 to 20 years in current department or agency 55 38 2 3 2 0 0 92 5 40
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 17 24 21 12 23 2 1 17 83 283
2017 3 to 10 years in current department or agency 26 25 21 10 15 3 0 26 74 613
2017 11 to 20 years in current department or agency 34 25 19 9 8 4 1 36 64 340
2017 More than 20 years in current department or agency 41 24 12 9 10 2 2 43 57 42

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 33 233
2017 3 to 10 years in current department or agency 21 440
2017 11 to 20 years in current department or agency 13 206
2017 More than 20 years in current department or agency 4 23

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 43 233
2017 3 to 10 years in current department or agency 33 440
2017 11 to 20 years in current department or agency 27 206
2017 More than 20 years in current department or agency 15 23

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 27 233
2017 3 to 10 years in current department or agency 24 440
2017 11 to 20 years in current department or agency 20 206
2017 More than 20 years in current department or agency 14 23

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 32 233
2017 3 to 10 years in current department or agency 53 440
2017 11 to 20 years in current department or agency 56 206
2017 More than 20 years in current department or agency 57 23

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 4 233
2017 3 to 10 years in current department or agency 12 440
2017 11 to 20 years in current department or agency 8 206
2017 More than 20 years in current department or agency 0 23

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 42 233
2017 3 to 10 years in current department or agency 35 440
2017 11 to 20 years in current department or agency 36 206
2017 More than 20 years in current department or agency 25 23

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in current department or agency 3 43 19 10 7 18 228
2017 3 to 10 years in current department or agency 2 40 22 12 5 19 426
2017 11 to 20 years in current department or agency 5 42 21 9 8 15 203
2017 More than 20 years in current department or agency 4 58 13 4 0 22 23

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 16 19 15 15 23 2 9 40 43 233
2017 3 to 10 years in current department or agency 10 21 17 19 26 2 6 34 48 440
2017 11 to 20 years in current department or agency 11 21 18 18 20 2 10 36 43 208
2017 More than 20 years in current department or agency 13 13 13 14 43 0 4 27 60 22

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 4 6 9 23 53 2 4 11 79 233
2017 3 to 10 years in current department or agency 2 7 8 20 58 2 3 9 82 440
2017 11 to 20 years in current department or agency 1 9 14 20 45 3 9 11 73 208
2017 More than 20 years in current department or agency 4 9 15 11 59 0 3 13 72 23
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