2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 42 46 1 10 2 0 0 87 12 125
2017 EG-04 44 46 1 7 1 0 0 90 9 69
2017 EG-05 41 52 0 7 0 0 0 93 7 27
2017 EG-06 41 41 0 18 0 0 0 82 18 22
2014 EG 57 37 1 3 1 0 0 95 5 150
2014 EG-03 57 43 0 0 0 0 0 100 0 14
2014 EG-04 68 29 0 1 1 0 0 97 3 75
2014 EG-05 57 39 0 0 4 0 0 96 4 28
2014 EG-06 31 50 4 15 0 0 0 81 15 26
2011 EG 58 33 3 4 1 0 1 91 5 152
2011 EG-03 50 29 14 7 0 0 0 79 7 14
2011 EG-04 61 31 3 3 1 0 1 94 4 80
2011 EG-05 66 29 0 6 0 0 0 94 6 35
2011 EG-06 35 53 6 6 0 0 0 88 6 17
2008 EG 56 40 2 3 0 0 0 95 3 126
2008 EG-03 33 67 0 0 0 0 0 100 0 12
2008 EG-04 52 43 3 2 0 0 0 95 2 61
2008 EG-05 70 23 0 8 0 0 0 93 8 40

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 78 11 2 3 1 0 5 94 4 124
2017 EG-04 86 7 2 1 1 0 3 95 3 69
2017 EG-05 74 19 0 0 0 0 7 100 0 27
2017 EG-06 62 14 0 14 0 0 10 84 16 21
2014 EG 81 13 1 1 1 0 3 97 3 150
2014 EG-03 64 29 0 0 0 0 7 100 0 14
2014 EG-04 83 16 0 0 0 0 1 100 0 75
2014 EG-05 89 4 0 0 0 0 7 100 0 28
2014 EG-06 77 8 4 8 4 0 0 85 12 26
2011 EG 84 9 4 3 1 0 0 93 3 152
2011 EG-03 71 14 7 7 0 0 0 86 7 14
2011 EG-04 90 6 3 1 0 0 0 96 1 80
2011 EG-05 83 6 6 6 0 0 0 89 6 35
2011 EG-06 71 24 0 0 6 0 0 94 6 17
2008 EG 89 9 2 0 0 0 0 98 0 125
2008 EG-03 83 17 0 0 0 0 0 100 0 12
2008 EG-04 87 8 5 0 0 0 0 95 0 61
2008 EG-05 90 10 0 0 0 0 0 100 0 40

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 77 11 1 3 2 0 6 93 6 125
2017 EG-04 81 10 0 1 3 0 4 95 5 69
2017 EG-05 81 11 0 0 0 0 7 100 0 27
2017 EG-06 59 14 5 9 5 0 9 80 15 22
2014 EG 78 13 2 3 1 0 3 94 4 150
2014 EG-03 57 21 0 7 0 0 14 92 8 14
2014 EG-04 81 12 3 0 1 0 3 96 1 75
2014 EG-05 86 11 0 0 0 0 4 100 0 28
2014 EG-06 65 15 4 12 4 0 0 81 15 26
2011 EG 80 10 5 3 1 1 1 91 3 152
2011 EG-03 64 14 7 14 0 0 0 79 14 14
2011 EG-04 85 9 3 1 1 0 1 95 3 80
2011 EG-05 80 9 9 0 0 0 3 91 0 35
2011 EG-06 71 12 6 6 0 6 0 88 6 17
2008 EG 84 9 2 2 1 2 1 95 2 126
2008 EG-03 83 17 0 0 0 0 0 100 0 12
2008 EG-04 85 7 2 0 2 3 2 97 2 61
2008 EG-05 85 10 3 3 0 0 0 95 3 40

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 38 35 6 17 4 0 0 73 21 125
2017 EG-04 45 35 7 12 1 0 0 80 13 69
2017 EG-05 22 33 4 33 7 0 0 56 41 27
2017 EG-06 41 36 5 14 5 0 0 77 18 22
2014 EG 44 35 6 11 3 0 0 79 15 150
2014 EG-03 50 43 0 7 0 0 0 93 7 14
2014 EG-04 44 39 4 9 4 0 0 83 13 75
2014 EG-05 46 29 7 18 0 0 0 75 18 28
2014 EG-06 35 31 15 15 4 0 0 65 19 26
2011 EG 43 38 6 8 5 0 0 82 13 152
2011 EG-03 29 50 7 14 0 0 0 79 14 14
2011 EG-04 45 40 4 8 4 0 0 85 11 80
2011 EG-05 46 34 3 9 9 0 0 80 17 35
2011 EG-06 41 35 18 0 6 0 0 76 6 17

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 45 7 15 2 0 0 75 18 125
2017 EG-04 34 48 7 12 0 0 0 81 12 69
2017 EG-05 33 30 4 26 7 0 0 63 33 27
2017 EG-06 18 55 14 9 5 0 0 73 14 22
2014 EG 45 35 7 9 3 0 1 81 12 150
2014 EG-03 43 36 0 7 7 0 7 85 15 14
2014 EG-04 49 37 7 7 0 0 0 87 7 75
2014 EG-05 54 21 11 14 0 0 0 75 14 28
2014 EG-06 27 42 8 12 12 0 0 69 23 26
2011 EG 38 40 10 9 4 0 0 78 13 152
2011 EG-03 29 50 0 21 0 0 0 79 21 14
2011 EG-04 44 40 5 10 1 0 0 84 11 80
2011 EG-05 29 40 23 0 9 0 0 69 9 35
2011 EG-06 29 41 12 12 6 0 0 71 18 17
2008 EG 30 48 9 10 3 0 0 78 13 126
2008 EG-03 33 33 0 33 0 0 0 67 33 12
2008 EG-04 34 44 10 8 3 0 0 79 11 61
2008 EG-05 23 55 13 8 3 0 0 78 10 40

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 49 39 5 7 0 0 0 88 7 125
2017 EG-04 49 37 6 9 0 0 0 86 9 69
2017 EG-05 44 44 4 7 0 0 0 89 7 27
2017 EG-06 55 36 5 5 0 0 0 91 5 22
2014 EG 58 34 4 3 1 0 0 92 4 151
2014 EG-03 57 29 14 0 0 0 0 86 0 14
2014 EG-04 59 33 3 4 1 0 0 92 5 76
2014 EG-05 54 43 0 4 0 0 0 96 4 28
2014 EG-06 62 31 8 0 0 0 0 92 0 26
2011 EG 46 40 6 5 3 0 0 86 8 152
2011 EG-03 64 36 0 0 0 0 0 100 0 14
2011 EG-04 38 46 9 6 1 0 0 84 8 80
2011 EG-05 46 37 3 9 6 0 0 83 14 35
2011 EG-06 71 18 6 0 6 0 0 88 6 17
2008 EG 48 43 3 6 0 0 0 91 6 126
2008 EG-03 33 67 0 0 0 0 0 100 0 12
2008 EG-04 44 46 3 7 0 0 0 90 7 61
2008 EG-05 53 38 3 8 0 0 0 90 8 40

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 55 36 4 5 0 0 0 91 5 125
2017 EG-04 49 40 4 7 0 0 0 88 7 69
2017 EG-05 59 33 4 4 0 0 0 93 4 27
2017 EG-06 64 36 0 0 0 0 0 100 0 22
2014 EG 63 28 3 5 1 0 0 91 6 151
2014 EG-03 50 43 0 7 0 0 0 93 7 14
2014 EG-04 63 25 5 5 1 0 0 88 7 76
2014 EG-05 68 25 0 7 0 0 0 93 7 28
2014 EG-06 65 35 0 0 0 0 0 100 0 26
2011 EG 60 30 3 3 3 0 0 90 7 152
2011 EG-03 57 36 7 0 0 0 0 93 0 14
2011 EG-04 55 34 1 5 5 0 0 89 10 80
2011 EG-05 66 26 3 3 3 0 0 91 6 35
2011 EG-06 76 18 6 0 0 0 0 94 0 17
2008 EG 52 39 2 5 2 0 0 91 6 126
2008 EG-03 67 25 0 8 0 0 0 92 8 12
2008 EG-04 54 33 3 8 2 0 0 87 10 61
2008 EG-05 45 53 0 0 3 0 0 98 3 40

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 56 35 3 4 2 0 0 91 6 124
2017 EG-04 60 35 3 1 0 0 0 96 1 68
2017 EG-05 48 41 0 7 4 0 0 89 11 27
2017 EG-06 59 27 0 9 5 0 0 86 14 22
2014 EG 68 26 3 1 1 0 0 94 3 151
2014 EG-03 79 14 0 0 7 0 0 93 7 14
2014 EG-04 70 26 3 1 0 0 0 96 1 76
2014 EG-05 79 18 4 0 0 0 0 96 0 28
2014 EG-06 46 38 8 4 4 0 0 85 8 26

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 47 34 10 7 2 0 0 81 9 125
2017 EG-04 49 36 7 6 2 0 0 86 7 69
2017 EG-05 41 33 15 11 0 0 0 74 11 27
2017 EG-06 45 27 14 9 5 0 0 73 14 22
2014 EG 54 30 7 3 5 0 0 85 8 151
2014 EG-03 64 14 7 7 7 0 0 79 14 14
2014 EG-04 59 30 5 3 3 0 0 89 5 76
2014 EG-05 54 29 7 7 4 0 0 82 11 28
2014 EG-06 35 42 15 0 8 0 0 77 8 26
2011 EG 47 34 7 8 3 1 0 83 11 152
2011 EG-03 50 21 7 14 0 7 0 77 15 14
2011 EG-04 50 34 8 6 1 1 0 85 8 80
2011 EG-05 37 40 9 11 3 0 0 77 14 35
2011 EG-06 47 35 0 6 12 0 0 82 18 17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 37 22 10 14 12 1 6 63 27 125
2017 EG-04 35 19 10 19 12 1 4 57 32 69
2017 EG-05 30 30 4 4 19 0 15 70 26 27
2017 EG-06 59 18 14 5 5 0 0 77 9 22
2014 EG 38 25 9 14 7 4 4 68 22 151
2014 EG-03 50 14 7 21 7 0 0 64 29 14
2014 EG-04 29 26 11 18 4 7 5 63 25 76
2014 EG-05 43 29 4 4 14 4 4 77 19 28
2014 EG-06 46 23 8 12 8 0 4 72 20 26
2011 EG 28 26 7 13 16 2 8 60 32 152
2011 EG-03 29 14 7 21 7 7 14 55 36 14
2011 EG-04 21 26 9 16 14 3 11 55 35 80
2011 EG-05 31 29 3 6 29 0 3 62 35 35
2011 EG-06 41 35 6 12 6 0 0 76 18 17
2008 EG 33 27 13 9 13 1 4 63 23 126
2008 EG-03 33 42 8 8 0 0 8 82 9 12
2008 EG-04 26 25 15 11 20 0 3 53 32 61
2008 EG-05 33 28 15 5 13 3 5 65 19 40

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 32 49 9 6 4 0 0 81 10 125
2017 EG-04 34 49 10 4 3 0 0 83 7 69
2017 EG-05 33 41 4 15 7 0 0 74 22 27
2017 EG-06 32 45 14 5 5 0 0 77 9 22
2014 EG 41 43 9 4 3 0 0 84 7 151
2014 EG-03 36 50 7 7 0 0 0 86 7 14
2014 EG-04 45 38 12 3 3 0 0 83 5 76
2014 EG-05 46 39 4 7 4 0 0 86 11 28
2014 EG-06 31 62 4 0 4 0 0 92 4 26
2011 EG 39 39 6 9 7 0 0 78 16 152
2011 EG-03 29 57 0 14 0 0 0 86 14 14
2011 EG-04 40 36 8 8 9 0 0 76 16 80
2011 EG-05 37 34 6 11 11 0 0 71 23 35
2011 EG-06 41 47 6 6 0 0 0 88 6 17
2008 EG 37 47 5 9 3 0 0 83 12 126
2008 EG-03 25 58 0 17 0 0 0 83 17 12
2008 EG-04 36 46 5 8 5 0 0 82 13 61
2008 EG-05 35 45 8 10 3 0 0 80 13 40

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 33 17 17 14 1 0 51 32 124
2017 EG-04 16 32 19 22 12 0 0 48 33 69
2017 EG-05 27 31 8 12 23 0 0 58 35 26
2017 EG-06 18 41 14 14 9 5 0 62 24 22
2014 EG 30 36 11 14 9 0 0 66 23 151
2014 EG-03 29 14 21 21 14 0 0 43 36 14
2014 EG-04 30 38 9 16 7 0 0 68 22 76
2014 EG-05 36 29 11 14 11 0 0 64 25 28
2014 EG-06 23 54 12 4 8 0 0 77 12 26
2011 EG 22 45 7 15 12 0 0 66 27 152
2011 EG-03 21 43 0 29 7 0 0 64 36 14
2011 EG-04 21 48 8 11 13 0 0 69 24 80
2011 EG-05 23 37 11 14 14 0 0 60 29 35
2011 EG-06 18 53 0 24 6 0 0 71 29 17

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 31 37 14 15 3 0 0 68 18 125
2017 EG-04 24 42 13 19 3 0 0 65 22 69
2017 EG-05 33 33 15 15 4 0 0 67 19 27
2017 EG-06 45 27 14 9 5 0 0 73 14 22

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 38 36 14 10 3 0 0 74 13 125
2017 EG-04 35 36 14 13 1 0 0 71 14 69
2017 EG-05 33 41 15 4 7 0 0 74 11 27
2017 EG-06 55 23 9 9 5 0 0 77 14 22
2014 EG 47 39 7 3 3 1 0 87 6 150
2014 EG-03 71 21 7 0 0 0 0 93 0 14
2014 EG-04 43 41 8 5 1 1 0 85 7 75
2014 EG-05 43 50 4 0 4 0 0 93 4 28
2014 EG-06 50 31 8 4 8 0 0 81 12 26
2011 EG 32 47 11 5 5 1 0 79 9 152
2011 EG-03 21 64 7 7 0 0 0 86 7 14
2011 EG-04 29 48 11 5 6 1 0 77 11 80
2011 EG-05 20 51 17 6 6 0 0 71 11 35
2011 EG-06 65 29 6 0 0 0 0 94 0 17
2008 EG 43 37 10 6 4 0 0 79 10 126
2008 EG-03 75 8 8 8 0 0 0 83 8 12
2008 EG-04 41 41 8 2 8 0 0 82 10 61
2008 EG-05 30 40 15 15 0 0 0 70 15 40

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 22 36 15 17 10 0 0 58 27 125
2017 EG-04 24 35 16 16 10 0 0 58 26 69
2017 EG-05 22 30 15 22 11 0 0 52 33 27
2017 EG-06 18 41 18 14 9 0 0 59 23 22

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 56 35 6 2 1 0 0 91 2 125
2017 EG-04 57 36 6 1 0 0 0 93 1 69
2017 EG-05 52 41 4 4 0 0 0 93 4 27
2017 EG-06 55 27 14 0 5 0 0 82 5 22
2014 EG 72 21 5 2 1 0 0 92 3 151
2014 EG-03 86 14 0 0 0 0 0 100 0 14
2014 EG-04 68 22 8 1 0 0 0 91 1 76
2014 EG-05 82 14 0 0 4 0 0 96 4 28
2014 EG-06 69 23 4 4 0 0 0 92 4 26
2011 EG 64 28 6 2 1 0 0 91 3 152
2011 EG-03 71 29 0 0 0 0 0 100 0 14
2011 EG-04 60 30 8 1 1 0 0 90 3 80
2011 EG-05 63 26 6 6 0 0 0 89 6 35
2011 EG-06 71 24 6 0 0 0 0 94 0 17

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 24 51 8 13 4 0 0 75 17 124
2017 EG-04 24 53 10 10 3 0 0 77 13 68
2017 EG-05 19 52 7 15 7 0 0 70 22 27
2017 EG-06 32 45 0 18 5 0 0 77 23 22
2014 EG 31 44 7 13 4 0 1 75 17 151
2014 EG-03 36 36 0 21 7 0 0 71 29 14
2014 EG-04 33 42 11 12 1 0 1 76 13 76
2014 EG-05 29 46 4 18 4 0 0 75 21 28
2014 EG-06 31 50 4 8 8 0 0 81 15 26
2011 EG 37 37 9 11 6 0 0 74 17 151
2011 EG-03 36 43 14 7 0 0 0 79 7 14
2011 EG-04 38 33 9 15 6 0 0 70 21 80
2011 EG-05 23 51 9 9 9 0 0 74 17 35
2011 EG-06 56 31 6 6 0 0 0 88 6 16

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 38 10 10 8 0 0 72 18 125
2017 EG-04 42 36 10 3 9 0 0 78 12 69
2017 EG-05 19 48 7 19 7 0 0 67 26 27
2017 EG-06 32 41 9 14 5 0 0 73 18 22
2014 EG 38 40 10 8 5 0 0 77 13 151
2014 EG-03 43 21 0 29 7 0 0 64 36 14
2014 EG-04 38 43 11 4 4 0 0 82 8 76
2014 EG-05 43 32 18 4 4 0 0 75 7 28
2014 EG-06 31 46 8 8 8 0 0 77 15 26

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 39 9 12 6 0 1 74 18 125
2017 EG-04 37 40 9 9 4 0 1 78 13 69
2017 EG-05 30 41 7 15 7 0 0 70 22 27
2017 EG-06 36 36 14 9 5 0 0 73 14 22
2014 EG 43 40 5 5 5 0 1 84 11 151
2014 EG-03 43 21 0 21 7 0 7 69 31 14
2014 EG-04 38 51 7 1 3 0 0 89 4 76
2014 EG-05 61 21 7 4 7 0 0 82 11 28
2014 EG-06 38 42 4 8 8 0 0 81 15 26
2011 EG 38 43 11 7 1 1 0 81 8 151
2011 EG-03 29 36 21 14 0 0 0 64 14 14
2011 EG-04 39 46 9 5 0 1 0 86 5 79
2011 EG-05 34 43 11 9 3 0 0 77 11 35
2011 EG-06 41 41 6 6 6 0 0 82 12 17

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 43 35 15 3 3 0 0 78 6 125
2017 EG-04 42 35 17 3 3 0 0 77 6 69
2017 EG-05 41 37 11 7 4 0 0 78 11 27
2017 EG-06 50 32 14 0 5 0 0 82 5 22
2014 EG 51 39 6 3 1 0 0 90 4 151
2014 EG-03 50 50 0 0 0 0 0 100 0 14
2014 EG-04 57 30 8 4 1 0 0 87 5 76
2014 EG-05 46 43 7 4 0 0 0 89 4 28
2014 EG-06 46 50 4 0 0 0 0 96 0 26
2011 EG 46 39 5 7 3 1 0 85 9 152
2011 EG-03 57 43 0 0 0 0 0 100 0 14
2011 EG-04 45 40 6 5 4 0 0 85 9 80
2011 EG-05 46 29 6 17 3 0 0 74 20 35
2011 EG-06 41 47 6 0 0 6 0 94 0 17
2008 EG 51 41 2 6 1 0 0 92 6 126
2008 EG-03 25 67 0 8 0 0 0 92 8 12
2008 EG-04 51 41 3 5 0 0 0 92 5 61
2008 EG-05 53 38 0 8 3 0 0 90 10 40

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 39 18 5 4 0 1 73 9 125
2017 EG-04 40 37 14 4 4 0 0 77 9 69
2017 EG-05 37 30 22 7 4 0 0 67 11 27
2017 EG-06 14 55 18 5 5 0 5 71 10 22
2014 EG 49 34 11 3 3 0 1 84 5 151
2014 EG-03 43 43 14 0 0 0 0 86 0 14
2014 EG-04 57 34 7 1 1 0 0 91 3 76
2014 EG-05 43 32 14 0 11 0 0 75 11 28
2014 EG-06 35 38 12 12 0 0 4 76 12 26
2011 EG 43 35 15 3 3 0 1 79 6 152
2011 EG-03 43 50 7 0 0 0 0 93 0 14
2011 EG-04 44 34 15 3 4 0 1 78 6 80
2011 EG-05 37 40 14 6 3 0 0 77 9 35
2011 EG-06 59 12 24 6 0 0 0 71 6 17
2008 EG 38 44 13 2 2 0 0 83 5 126
2008 EG-03 17 75 8 0 0 0 0 92 0 12
2008 EG-04 44 41 11 0 3 0 0 85 3 61
2008 EG-05 38 40 15 5 3 0 0 78 8 40

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 26 38 17 12 1 2 29 32 125
2017 EG-04 3 26 40 16 14 0 1 30 29 69
2017 EG-05 4 22 44 19 7 0 4 27 27 27
2017 EG-06 9 36 27 14 9 5 0 24 48 22
2014 EG 7 21 30 28 11 1 1 41 28 151
2014 EG-03 7 14 21 43 14 0 0 57 21 14
2014 EG-04 4 18 34 26 14 1 1 42 23 76
2014 EG-05 7 21 25 32 11 4 0 44 30 28
2014 EG-06 15 31 31 19 4 0 0 23 46 26
2011 EG 7 19 31 28 13 1 1 42 27 150
2011 EG-03 0 0 29 43 21 7 0 69 0 14
2011 EG-04 9 18 28 29 15 1 0 45 27 79
2011 EG-05 6 21 41 18 12 0 3 30 27 34
2011 EG-06 12 35 18 35 0 0 0 35 47 17
2008 EG 6 19 38 22 14 0 0 37 25 126
2008 EG-03 0 25 25 33 17 0 0 50 25 12
2008 EG-04 5 20 39 18 18 0 0 36 25 61
2008 EG-05 10 15 40 23 13 0 0 35 25 40

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 19 24 26 19 1 1 46 30 125
2017 EG-04 13 20 23 24 18 0 1 43 34 69
2017 EG-05 7 11 30 30 22 0 0 52 19 27
2017 EG-06 9 27 14 27 18 5 0 48 38 22
2014 EG 8 15 28 26 20 2 1 48 23 151
2014 EG-03 7 7 21 21 36 7 0 62 15 14
2014 EG-04 8 12 29 28 20 3 1 49 21 76
2014 EG-05 7 18 25 29 18 0 4 48 26 28
2014 EG-06 12 19 31 23 15 0 0 38 31 26
2011 EG 8 15 23 28 19 5 1 50 25 150
2011 EG-03 7 0 36 21 14 21 0 45 9 14
2011 EG-04 6 25 15 27 22 4 1 51 33 79
2011 EG-05 6 6 29 35 21 0 3 58 12 34
2011 EG-06 12 6 35 29 18 0 0 47 18 17
2008 EG 4 12 25 30 25 2 1 57 16 126
2008 EG-03 8 0 17 42 25 8 0 73 9 12
2008 EG-04 7 15 25 28 25 2 0 53 22 61
2008 EG-05 0 10 25 38 28 0 0 65 10 40

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 23 30 14 15 2 2 30 38 125
2017 EG-04 14 20 32 14 16 1 1 32 36 69
2017 EG-05 0 30 26 26 11 0 7 40 32 27
2017 EG-06 27 23 32 0 14 5 0 14 52 22
2014 EG 12 23 26 21 14 2 3 36 36 151
2014 EG-03 7 14 36 14 21 0 7 38 23 14
2014 EG-04 12 22 22 24 16 4 0 41 36 76
2014 EG-05 4 21 32 21 18 0 4 41 26 28
2014 EG-06 23 27 27 15 4 0 4 20 52 26
2011 EG 10 9 32 29 15 2 3 46 20 150
2011 EG-03 7 7 43 14 21 7 0 38 15 14
2011 EG-04 11 10 27 29 18 3 3 49 23 79
2011 EG-05 3 15 29 35 12 0 6 50 19 34
2011 EG-06 18 0 59 18 6 0 0 24 18 17
2008 EG 8 20 23 26 18 2 2 47 29 125
2008 EG-03 8 17 17 42 8 8 0 55 27 12
2008 EG-04 7 20 17 28 27 0 2 56 27 60
2008 EG-05 8 20 35 28 10 0 0 38 28 40

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 8 23 39 23 1 2 63 14 121
2017 EG-04 5 6 29 37 22 0 2 60 11 65
2017 EG-05 4 11 7 56 19 0 4 77 15 27
2017 EG-06 5 9 23 32 27 5 0 62 14 22
2014 EG 3 7 18 43 26 1 2 72 10 150
2014 EG-03 0 0 29 36 29 0 7 69 0 14
2014 EG-04 1 7 13 43 33 1 1 78 8 75
2014 EG-05 4 7 11 54 25 0 0 79 11 28
2014 EG-06 8 12 27 42 8 4 0 52 20 26
2011 EG 1 7 24 41 25 1 1 67 8 150
2011 EG-03 0 7 14 36 29 14 0 75 8 14
2011 EG-04 0 8 20 41 30 0 1 72 8 79
2011 EG-05 0 3 32 47 18 0 0 65 3 34
2011 EG-06 12 12 29 35 12 0 0 47 24 17
2008 EG 2 2 23 43 27 2 2 72 4 126
2008 EG-03 0 0 33 42 25 0 0 67 0 12
2008 EG-04 0 2 23 38 36 0 2 75 2 61
2008 EG-05 5 3 23 53 18 0 0 70 8 40

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 15 26 20 18 2 2 39 35 125
2017 EG-04 16 17 22 17 24 3 1 43 35 69
2017 EG-05 19 7 41 26 4 0 4 31 27 27
2017 EG-06 14 23 18 27 18 0 0 45 36 22
2014 EG 11 16 28 23 20 0 1 44 28 151
2014 EG-03 0 14 21 29 36 0 0 64 14 14
2014 EG-04 4 17 28 22 26 0 3 50 22 76
2014 EG-05 21 11 25 32 11 0 0 43 32 28
2014 EG-06 19 19 42 12 8 0 0 19 38 26
2011 EG 13 13 23 29 17 1 3 48 28 150
2011 EG-03 0 14 43 21 14 7 0 38 15 14
2011 EG-04 10 16 13 34 20 1 5 58 28 79
2011 EG-05 24 6 38 21 12 0 0 32 29 34
2011 EG-06 18 12 29 29 12 0 0 41 29 17
2008 EG 4 13 33 28 21 1 1 50 17 126
2008 EG-03 0 8 33 33 17 0 8 55 9 12
2008 EG-04 3 8 36 28 25 0 0 52 11 61
2008 EG-05 5 20 28 25 23 0 0 48 25 40

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 7 8 16 30 32 3 3 67 16 125
2017 EG-04 10 6 19 27 32 1 4 63 17 69
2017 EG-05 4 4 15 37 37 4 0 77 8 27
2017 EG-06 5 18 9 36 27 5 0 67 24 22
2014 EG 2 9 20 30 32 3 4 67 11 151
2014 EG-03 0 0 0 36 57 0 7 100 0 14
2014 EG-04 3 11 16 28 36 3 5 69 14 76
2014 EG-05 0 7 25 36 32 0 0 68 7 28
2014 EG-06 4 4 35 31 15 8 4 52 9 26
2011 EG 7 7 20 27 33 3 3 64 15 150
2011 EG-03 14 0 29 21 29 7 0 54 15 14
2011 EG-04 6 9 13 30 35 1 5 70 16 79
2011 EG-05 3 9 24 26 35 3 0 64 12 34
2011 EG-06 12 6 35 18 24 6 0 44 19 17
2008 EG 4 8 25 25 33 2 4 61 13 126
2008 EG-03 8 0 17 33 25 17 0 70 10 12
2008 EG-04 3 8 21 25 38 0 5 66 12 61
2008 EG-05 5 10 30 25 30 0 0 55 15 40

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 12 21 31 14 15 3 4 32 35 124
2017 EG-04 9 25 28 15 17 3 4 34 36 68
2017 EG-05 15 19 30 19 11 0 7 32 36 27
2017 EG-06 18 9 45 9 14 5 0 24 29 22
2014 EG 9 19 26 24 17 3 2 43 29 151
2014 EG-03 7 7 14 36 29 7 0 69 15 14
2014 EG-04 4 20 30 22 18 4 1 43 25 76
2014 EG-05 4 25 21 29 18 0 4 48 30 28
2014 EG-06 23 19 27 19 12 0 0 31 42 26
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 73 6 6 6 0 0 9 87 6 123
2017 EG-04 77 3 7 7 0 0 6 85 8 68
2017 EG-05 67 15 0 0 0 0 19 100 0 27
2017 EG-06 71 0 10 10 0 0 10 79 11 21
2014 EG 79 5 5 5 1 1 5 89 6 151
2014 EG-03 57 14 14 0 0 7 7 83 0 14
2014 EG-04 84 7 3 3 0 0 4 95 3 76
2014 EG-05 89 0 4 0 0 0 7 96 0 28
2014 EG-06 65 0 4 19 8 0 4 68 28 26
2011 EG 78 8 5 1 3 1 5 92 3 152
2011 EG-03 79 14 7 0 0 0 0 93 0 14
2011 EG-04 83 6 3 1 1 0 6 95 3 80
2011 EG-05 83 6 0 0 3 3 6 97 3 35
2011 EG-06 47 18 18 0 12 0 6 69 13 17
2008 EG 74 10 3 2 3 0 9 91 5 126
2008 EG-03 75 17 0 0 0 0 8 100 0 12
2008 EG-04 72 8 3 2 3 0 11 91 6 61
2008 EG-05 80 8 3 3 5 0 3 90 8 40

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 28 13 18 13 2 6 53 34 125
2017 EG-04 24 26 10 23 10 3 4 53 36 69
2017 EG-05 19 30 11 11 22 0 7 52 36 27
2017 EG-06 23 27 18 14 9 0 9 55 25 22
2014 EG 26 34 13 13 10 3 1 63 24 151
2014 EG-03 21 29 7 21 21 0 0 50 43 14
2014 EG-04 26 30 13 18 8 3 1 59 27 76
2014 EG-05 29 32 11 7 11 7 4 68 20 28
2014 EG-06 23 46 15 4 8 4 0 72 12 26

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 36 28 10 17 9 0 0 64 26 125
2017 EG-04 38 30 6 17 9 0 0 68 26 69
2017 EG-05 37 19 11 19 15 0 0 56 33 27
2017 EG-06 36 23 23 18 0 0 0 59 18 22
2014 EG 38 34 11 12 5 1 0 72 17 151
2014 EG-03 36 21 0 29 14 0 0 57 43 14
2014 EG-04 38 36 12 12 3 0 0 74 14 76
2014 EG-05 46 32 7 7 7 0 0 79 14 28
2014 EG-06 31 42 15 8 4 0 0 73 12 26

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 32 34 8 16 8 0 2 67 25 123
2017 EG-04 33 36 6 21 3 0 1 70 24 67
2017 EG-05 33 30 7 11 15 0 4 65 27 27
2017 EG-06 27 32 14 14 14 0 0 59 27 22
2014 EG 38 37 13 7 3 1 0 77 11 151
2014 EG-03 50 14 21 7 7 0 0 64 14 14
2014 EG-04 39 37 13 9 1 0 0 76 11 76
2014 EG-05 36 36 11 11 7 0 0 71 18 28
2014 EG-06 38 46 8 0 4 4 0 88 4 26
2011 EG 28 36 10 12 11 2 1 67 23 152
2011 EG-03 29 21 21 14 7 7 0 54 23 14
2011 EG-04 29 29 10 16 11 3 3 61 29 80
2011 EG-05 34 46 6 6 9 0 0 80 14 35
2011 EG-06 24 53 6 6 12 0 0 76 18 17
2008 EG 34 41 5 13 4 0 2 77 18 126
2008 EG-03 42 25 0 17 8 0 8 73 27 12
2008 EG-04 31 41 5 16 5 0 2 73 22 61
2008 EG-05 38 43 5 10 3 0 3 82 13 40

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 23 30 15 18 10 4 0 56 28 125
2017 EG-04 22 30 14 19 9 6 0 56 29 69
2017 EG-05 30 30 11 15 11 4 0 62 27 27
2017 EG-06 27 27 18 18 9 0 0 55 27 22
2014 EG 30 31 13 13 8 5 0 65 22 151
2014 EG-03 29 21 14 21 14 0 0 50 36 14
2014 EG-04 28 34 13 13 7 5 0 65 21 76
2014 EG-05 32 29 18 14 7 0 0 61 21 28
2014 EG-06 38 31 8 8 8 8 0 75 17 26
2011 EG 25 31 7 16 15 6 1 60 33 152
2011 EG-03 14 29 7 14 21 14 0 50 42 14
2011 EG-04 25 26 4 15 23 6 1 55 41 80
2011 EG-05 34 31 9 17 6 3 0 68 24 35
2011 EG-06 18 53 12 12 0 6 0 75 13 17
2008 EG 31 31 12 13 8 2 2 65 23 126
2008 EG-03 8 42 8 8 17 8 8 60 30 12
2008 EG-04 28 30 13 16 10 2 2 59 27 61
2008 EG-05 33 33 10 15 5 3 3 68 21 40

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 11 10 14 26 23 12 5 25 58 125
2017 EG-04 11 12 10 32 20 13 3 26 62 69
2017 EG-05 11 11 7 19 33 11 7 27 64 27
2017 EG-06 9 9 23 23 14 14 9 24 47 22
2014 EG 15 19 17 19 14 14 2 41 39 151
2014 EG-03 21 21 14 14 14 14 0 50 33 14
2014 EG-04 16 16 17 21 14 13 3 38 42 76
2014 EG-05 14 18 11 21 21 14 0 38 50 28
2014 EG-06 15 27 23 12 4 15 4 52 19 26

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 38 14 10 3 0 0 72 14 125
2017 EG-04 32 43 12 10 3 0 0 75 13 69
2017 EG-05 30 33 15 22 0 0 0 63 22 27
2017 EG-06 41 36 18 0 5 0 0 77 5 22
2014 EG 40 42 3 11 3 1 0 83 13 151
2014 EG-03 43 36 7 7 7 0 0 79 14 14
2014 EG-04 42 39 5 9 4 0 0 82 13 76
2014 EG-05 43 39 0 18 0 0 0 82 18 28
2014 EG-06 38 50 0 12 0 0 0 88 12 26
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 37 35 12 8 7 0 0 73 15 124
2017 EG-04 40 34 12 9 6 0 0 74 15 68
2017 EG-05 33 37 15 4 11 0 0 70 15 27
2017 EG-06 41 32 14 5 9 0 0 73 14 22
2014 EG 35 38 14 9 5 0 0 73 13 151
2014 EG-03 29 36 29 7 0 0 0 64 7 14
2014 EG-04 39 41 9 8 3 0 0 80 11 76
2014 EG-05 36 29 11 14 11 0 0 64 25 28
2014 EG-06 27 42 19 4 8 0 0 69 12 26
2011 EG 29 39 14 11 7 0 0 68 18 152
2011 EG-03 29 50 0 14 7 0 0 79 21 14
2011 EG-04 33 33 19 9 8 0 0 65 16 80
2011 EG-05 23 49 11 9 9 0 0 71 17 35
2011 EG-06 29 29 18 24 0 0 0 59 24 17
2008 EG 33 38 8 19 2 0 0 71 21 126
2008 EG-03 25 50 0 25 0 0 0 75 25 12
2008 EG-04 33 36 10 16 5 0 0 69 21 61
2008 EG-05 33 38 5 25 0 0 0 70 25 40

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 40 34 10 14 2 1 0 74 15 125
2017 EG-04 39 36 10 12 1 1 0 77 13 69
2017 EG-05 37 37 4 19 4 0 0 74 22 27
2017 EG-06 55 18 14 14 0 0 0 73 14 22
2014 EG 39 36 14 6 5 0 0 75 11 151
2014 EG-03 36 50 0 0 14 0 0 86 14 14
2014 EG-04 37 39 14 7 3 0 0 76 9 76
2014 EG-05 50 25 14 4 7 0 0 75 11 28
2014 EG-06 38 38 15 4 4 0 0 77 8 26
2011 EG 38 34 9 11 8 1 0 72 19 152
2011 EG-03 43 29 7 21 0 0 0 71 21 14
2011 EG-04 36 33 10 10 10 1 0 70 20 80
2011 EG-05 40 31 11 9 9 0 0 71 17 35
2011 EG-06 35 47 0 12 0 6 0 88 13 17
2008 EG 40 29 11 14 6 0 0 68 21 126
2008 EG-03 25 17 17 33 8 0 0 42 42 12
2008 EG-04 36 26 16 13 8 0 0 62 21 61
2008 EG-05 50 30 3 13 5 0 0 80 18 40

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 33 12 10 6 0 0 71 17 125
2017 EG-04 39 39 6 12 4 0 0 78 16 69
2017 EG-05 30 30 19 11 11 0 0 59 22 27
2017 EG-06 50 18 18 5 9 0 0 68 14 22
2014 EG 40 32 13 9 6 0 0 72 15 151
2014 EG-03 50 36 0 7 7 0 0 86 14 14
2014 EG-04 43 26 16 9 5 0 0 70 14 76
2014 EG-05 32 43 7 14 4 0 0 75 18 28
2014 EG-06 35 38 15 4 8 0 0 73 12 26
2011 EG 30 38 10 13 9 0 0 68 22 151
2011 EG-03 31 46 8 8 8 0 0 77 15 13
2011 EG-04 25 41 14 15 5 0 0 66 20 80
2011 EG-05 37 31 0 17 14 0 0 69 31 35
2011 EG-06 29 41 12 6 12 0 0 71 18 17
2008 EG 32 30 9 23 6 0 0 62 29 126
2008 EG-03 33 17 0 50 0 0 0 50 50 12
2008 EG-04 28 36 10 18 8 0 0 64 26 61
2008 EG-05 40 15 13 25 8 0 0 55 33 40

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 78 8 2 3 0 0 10 95 4 125
2017 EG-04 83 7 1 1 0 0 7 97 2 69
2017 EG-05 70 7 0 7 0 0 15 91 9 27
2017 EG-06 73 9 5 5 0 0 9 90 5 22
2014 EG 85 7 3 1 0 1 3 96 1 150
2014 EG-03 79 7 0 0 0 7 7 100 0 14
2014 EG-04 88 5 3 1 0 0 3 96 1 75
2014 EG-05 93 4 0 0 0 0 4 100 0 28
2014 EG-06 69 19 4 4 0 0 4 92 4 26
2011 EG 80 10 4 0 1 1 5 95 1 152
2011 EG-03 79 14 0 0 0 7 0 100 0 14
2011 EG-04 85 8 3 0 0 0 5 97 0 80
2011 EG-05 83 9 0 0 0 0 9 100 0 35
2011 EG-06 47 24 18 0 6 0 6 75 6 17
2008 EG 86 5 2 0 2 1 6 97 2 126
2008 EG-03 75 17 0 0 0 0 8 100 0 12
2008 EG-04 89 5 0 0 2 0 5 98 2 61
2008 EG-05 90 0 3 0 3 3 3 95 3 40

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 65 15 6 5 2 5 2 86 7 124
2017 EG-04 72 9 6 4 1 3 4 87 6 68
2017 EG-05 56 26 4 4 4 7 0 88 8 27
2017 EG-06 50 27 9 5 0 9 0 85 5 22
2014 EG 57 21 11 2 3 3 3 82 6 150
2014 EG-03 57 14 14 0 0 7 7 83 0 14
2014 EG-04 63 19 12 0 4 3 0 84 4 75
2014 EG-05 61 14 14 7 0 0 4 78 7 28
2014 EG-06 42 31 8 4 4 4 8 83 9 26
2011 EG 54 26 9 4 5 1 2 82 9 152
2011 EG-03 50 36 7 0 7 0 0 86 7 14
2011 EG-04 56 20 13 6 1 1 3 79 8 80
2011 EG-05 46 37 6 0 9 0 3 85 9 35
2011 EG-06 59 18 6 6 12 0 0 76 18 17

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 57 27 6 6 3 1 0 85 10 125
2017 EG-04 60 25 6 9 1 0 0 84 10 69
2017 EG-05 59 30 0 4 4 4 0 92 8 27
2017 EG-06 50 27 14 5 5 0 0 77 9 22

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 59 24 10 3 2 1 0 84 6 125
2017 EG-04 63 25 7 4 1 0 0 87 6 69
2017 EG-05 63 19 7 4 4 4 0 85 8 27
2017 EG-06 55 18 23 0 5 0 0 73 5 22

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 47 30 9 10 5 0 0 77 14 125
2017 EG-04 45 36 7 9 3 0 0 81 12 69
2017 EG-05 44 30 7 7 11 0 0 74 19 27
2017 EG-06 59 14 14 9 5 0 0 73 14 22
2014 EG 49 28 13 4 6 0 0 77 10 151
2014 EG-03 57 7 29 0 7 0 0 64 7 14
2014 EG-04 50 33 11 3 4 0 0 83 7 76
2014 EG-05 50 25 11 7 7 0 0 75 14 28
2014 EG-06 42 35 8 8 8 0 0 77 15 26
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 46 15 8 0 8 8 73 9 13
2014 EG 21 29 29 7 7 7 0 54 15 14

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 19 41 18 10 4 10 0 66 15 125
2017 EG-04 22 48 7 12 3 9 0 76 16 69
2017 EG-05 11 41 30 0 7 11 0 58 8 27
2017 EG-06 23 27 27 9 5 9 0 55 15 22
2014 EG 29 36 13 5 3 13 1 75 10 151
2014 EG-03 36 14 21 14 0 7 7 58 17 14
2014 EG-04 25 45 9 3 5 13 0 80 9 76
2014 EG-05 32 25 14 14 0 14 0 67 17 28
2014 EG-06 35 31 19 0 0 12 4 77 0 26
2011 EG 17 37 16 12 10 8 1 59 24 152
2011 EG-03 0 36 14 29 0 21 0 45 36 14
2011 EG-04 24 35 16 6 11 6 1 64 19 80
2011 EG-05 11 34 17 14 11 11 0 52 29 35
2011 EG-06 6 53 12 24 6 0 0 59 29 17

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 17 38 17 17 9 2 0 56 26 124
2017 EG-04 24 35 12 19 9 3 0 60 28 69
2017 EG-05 4 54 23 8 12 0 0 58 19 26
2017 EG-06 18 27 27 18 5 5 0 48 24 22
2014 EG 27 33 21 9 3 7 1 65 12 151
2014 EG-03 36 29 14 0 7 14 0 75 8 14
2014 EG-04 25 36 18 7 4 9 1 68 12 76
2014 EG-05 32 21 25 21 0 0 0 54 21 28
2014 EG-06 23 42 23 8 0 4 0 68 8 26
2011 EG 18 32 22 13 11 3 0 52 24 152
2011 EG-03 7 29 14 21 7 21 0 45 36 14
2011 EG-04 23 33 20 10 14 1 0 56 24 80
2011 EG-05 11 31 29 17 9 3 0 44 26 35
2011 EG-06 18 41 18 12 12 0 0 59 24 17
2008 EG 25 33 12 18 9 3 1 60 28 126
2008 EG-03 17 25 0 25 8 17 8 56 44 12
2008 EG-04 38 26 11 16 5 3 0 66 22 61
2008 EG-05 10 35 18 20 18 0 0 45 38 40

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 29 23 21 10 7 0 42 34 125
2017 EG-04 12 32 14 25 12 6 0 46 38 69
2017 EG-05 4 37 37 7 7 7 0 44 16 27
2017 EG-06 14 9 27 27 9 14 0 26 42 22
2014 EG 23 28 22 13 8 7 0 55 22 151
2014 EG-03 29 21 14 14 7 14 0 58 25 14
2014 EG-04 22 33 17 12 9 7 0 59 23 76
2014 EG-05 29 18 32 18 4 0 0 46 21 28
2014 EG-06 12 35 27 8 12 8 0 50 21 26
2011 EG 8 34 22 18 13 7 0 44 32 152
2011 EG-03 7 14 29 7 14 29 0 30 30 14
2011 EG-04 9 34 24 15 13 6 0 45 29 80
2011 EG-05 6 29 29 23 11 3 0 35 35 35
2011 EG-06 6 59 0 24 12 0 0 65 35 17
2008 EG 12 29 17 26 7 9 0 45 37 125
2008 EG-03 17 25 8 25 0 25 0 56 33 12
2008 EG-04 17 27 17 28 5 7 0 46 36 60
2008 EG-05 5 28 18 28 15 8 0 35 46 40

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 28 19 19 15 3 0 45 35 125
2017 EG-04 16 36 14 17 14 1 0 53 32 69
2017 EG-05 15 22 15 26 15 7 0 40 44 27
2017 EG-06 18 14 32 18 14 5 0 33 33 22
2014 EG 21 27 17 15 11 8 0 52 29 150
2014 EG-03 21 29 29 7 14 0 0 50 21 14
2014 EG-04 20 25 16 21 8 9 0 50 32 75
2014 EG-05 25 29 14 14 14 4 0 56 30 28
2014 EG-06 15 31 23 8 12 12 0 52 22 26
2011 EG 8 34 21 14 17 6 0 44 34 152
2011 EG-03 0 21 36 14 7 21 0 27 27 14
2011 EG-04 9 30 23 14 19 6 0 41 35 80
2011 EG-05 6 43 20 11 17 3 0 50 29 35
2011 EG-06 12 41 12 18 18 0 0 53 35 17
2008 EG 11 28 13 21 17 10 0 43 42 126
2008 EG-03 8 25 25 25 8 8 0 36 36 12
2008 EG-04 16 26 16 16 15 10 0 47 35 61
2008 EG-05 8 23 5 25 28 13 0 34 60 40

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 12 26 22 20 17 3 0 40 38 125
2017 EG-04 14 30 19 17 19 1 0 44 37 69
2017 EG-05 7 26 26 15 19 7 0 36 36 27
2017 EG-06 18 18 18 27 14 5 0 38 43 22
2014 EG 18 32 16 22 7 5 0 53 30 151
2014 EG-03 21 36 14 14 7 7 0 62 23 14
2014 EG-04 20 18 18 30 5 8 0 41 39 76
2014 EG-05 14 57 11 11 7 0 0 71 18 28
2014 EG-06 8 50 15 15 8 4 0 60 24 26
2011 EG 5 41 19 21 10 4 0 48 32 151
2011 EG-03 7 29 21 14 7 21 0 45 27 14
2011 EG-04 6 39 23 20 10 3 0 46 31 80
2011 EG-05 3 44 15 26 9 3 0 48 36 34
2011 EG-06 0 53 12 24 12 0 0 53 35 17
2008 EG 11 29 20 29 9 3 0 41 39 126
2008 EG-03 8 33 25 17 8 8 0 45 27 12
2008 EG-04 13 36 16 30 3 2 0 50 33 61
2008 EG-05 8 15 20 35 20 3 0 23 56 40
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 27 31 21 15 6 0 0 58 22 125
2017 EG-04 29 35 12 16 9 0 0 64 24 69
2017 EG-05 30 30 22 15 4 0 0 59 19 27
2017 EG-06 23 27 27 18 5 0 0 50 23 22
2014 EG 25 48 17 4 4 3 0 75 8 151
2014 EG-03 36 43 7 7 0 7 0 85 8 14
2014 EG-04 24 45 22 3 4 3 0 70 7 76
2014 EG-05 29 57 11 0 4 0 0 86 4 28
2014 EG-06 19 46 15 12 8 0 0 65 19 26
2011 EG 16 46 19 9 6 4 0 65 16 151
2011 EG-03 21 43 14 7 0 14 0 75 8 14
2011 EG-04 20 43 19 8 5 5 0 67 13 79
2011 EG-05 9 51 17 14 9 0 0 60 23 35
2011 EG-06 6 47 29 6 12 0 0 53 18 17

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 36 36 14 7 2 4 1 76 10 125
2017 EG-04 37 37 10 10 0 4 1 79 11 69
2017 EG-05 37 41 15 4 4 0 0 78 7 27
2017 EG-06 45 23 18 5 5 5 0 71 10 22
2014 EG 44 46 5 3 1 1 0 91 3 151
2014 EG-03 50 29 7 7 7 0 0 79 14 14
2014 EG-04 46 46 7 1 0 0 0 92 1 76
2014 EG-05 43 54 4 0 0 0 0 96 0 28
2014 EG-06 42 46 4 8 0 0 0 88 8 26
2011 EG 32 40 13 7 3 5 0 76 10 151
2011 EG-03 21 36 14 21 0 7 0 62 23 14
2011 EG-04 34 35 14 9 4 4 0 72 13 79
2011 EG-05 20 49 17 3 3 9 0 75 6 35
2011 EG-06 47 47 6 0 0 0 0 94 0 17

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 28 36 14 11 7 3 0 66 19 125
2017 EG-04 35 25 14 16 7 3 0 61 24 69
2017 EG-05 15 56 7 7 7 7 0 76 16 27
2017 EG-06 27 50 14 5 5 0 0 77 9 22
2014 EG 29 37 9 14 5 6 0 70 21 150
2014 EG-03 36 29 0 7 21 7 0 69 31 14
2014 EG-04 28 37 7 20 4 5 0 68 25 76
2014 EG-05 26 41 19 7 0 7 0 72 8 27
2014 EG-06 31 42 12 12 4 0 0 73 15 26
2011 EG 20 36 14 11 13 5 0 59 26 152
2011 EG-03 14 36 21 21 0 7 0 54 23 14
2011 EG-04 21 39 11 5 16 8 0 65 23 80
2011 EG-05 17 20 26 23 11 3 0 38 35 35
2011 EG-06 29 41 6 6 18 0 0 71 24 17
2008 EG 22 37 14 17 6 4 0 62 23 125
2008 EG-03 17 42 0 42 0 0 0 58 42 12
2008 EG-04 25 38 15 10 5 7 0 68 16 60
2008 EG-05 18 33 18 23 8 3 0 51 31 40

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 36 25 8 9 5 2 55 18 125
2017 EG-04 22 30 22 9 9 6 3 57 19 69
2017 EG-05 0 48 22 11 11 4 4 52 24 27
2017 EG-06 18 36 27 5 9 5 0 57 14 22
2014 EG 15 30 21 15 13 7 1 49 29 151
2014 EG-03 14 29 21 0 21 14 0 50 25 14
2014 EG-04 14 32 16 18 11 8 1 51 32 76
2014 EG-05 7 39 29 14 11 0 0 46 25 28
2014 EG-06 19 23 27 12 12 8 0 46 25 26
2011 EG 12 28 30 13 11 3 3 42 26 152
2011 EG-03 14 29 21 14 14 7 0 46 31 14
2011 EG-04 13 26 31 10 13 3 5 42 24 80
2011 EG-05 9 26 34 20 9 3 0 35 29 35
2011 EG-06 12 41 18 18 12 0 0 53 29 17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 22 18 15 25 6 0 38 42 125
2017 EG-04 12 25 16 14 26 7 0 39 43 69
2017 EG-05 15 11 22 19 30 4 0 27 50 27
2017 EG-06 23 27 14 14 18 5 0 52 33 22
2014 EG 18 23 21 14 15 9 1 45 31 151
2014 EG-03 14 36 7 7 21 14 0 58 33 14
2014 EG-04 18 20 21 16 13 11 1 43 33 76
2014 EG-05 18 21 25 18 14 4 0 41 33 28
2014 EG-06 15 31 27 8 15 4 0 48 24 26
2011 EG 7 24 16 19 21 8 4 36 46 152
2011 EG-03 0 29 21 21 14 7 7 33 42 14
2011 EG-04 6 26 15 16 26 8 3 36 47 80
2011 EG-05 9 20 11 29 14 14 3 34 52 35
2011 EG-06 6 24 29 12 18 0 12 33 33 17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 66 9 7 4 1 2 11 86 6 125
2017 EG-04 67 6 9 6 1 3 9 82 8 69
2017 EG-05 70 7 4 0 0 0 19 95 0 27
2017 EG-06 64 14 9 0 0 5 9 89 0 22
2014 EG 69 13 2 4 1 4 8 92 5 151
2014 EG-03 64 14 0 0 0 7 14 100 0 14
2014 EG-04 70 14 0 1 0 5 9 98 2 76
2014 EG-05 79 7 0 4 0 4 7 96 4 28
2014 EG-06 58 12 12 12 4 0 4 72 16 26

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 68 12 5 3 0 6 6 91 4 124
2017 EG-04 68 13 1 4 0 7 6 93 5 69
2017 EG-05 69 8 8 0 0 4 12 91 0 26
2017 EG-06 68 9 9 5 0 5 5 85 5 22
2014 EG 70 14 5 3 0 2 7 91 4 151
2014 EG-03 50 21 7 0 0 7 14 91 0 14
2014 EG-04 76 14 0 3 0 3 4 97 3 76
2014 EG-05 71 4 14 0 0 0 11 84 0 28
2014 EG-06 58 19 8 8 0 0 8 83 8 26
2011 EG 72 10 9 1 1 3 4 88 2 152
2011 EG-03 79 14 7 0 0 0 0 93 0 14
2011 EG-04 75 9 9 0 1 1 5 89 1 80
2011 EG-05 71 9 6 3 0 9 3 90 3 35
2011 EG-06 53 18 18 0 6 0 6 75 6 17
2008 EG 70 15 5 2 0 6 2 93 2 125
2008 EG-03 67 8 0 0 0 25 0 100 0 12
2008 EG-04 72 15 3 2 0 3 5 95 2 60
2008 EG-05 73 15 8 0 0 5 0 92 0 40

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 12 29 14 24 19 2 0 42 44 125
2017 EG-04 15 24 14 27 17 1 0 40 45 69
2017 EG-05 4 37 7 22 30 0 0 41 52 27
2017 EG-06 18 27 18 14 18 5 0 48 33 22
2014 EG 26 31 17 15 9 1 1 58 24 151
2014 EG-03 36 7 14 14 21 0 7 46 38 14
2014 EG-04 26 34 18 13 7 0 1 61 20 76
2014 EG-05 7 36 25 25 7 0 0 43 32 28
2014 EG-06 35 35 12 12 4 4 0 72 16 26
2011 EG 21 32 15 12 17 3 0 55 30 152
2011 EG-03 21 36 14 14 7 7 0 62 23 14
2011 EG-04 21 33 15 11 18 3 0 55 29 80
2011 EG-05 14 26 17 17 23 3 0 41 41 35
2011 EG-06 29 41 12 6 12 0 0 71 18 17
2008 EG 21 30 17 17 14 1 0 51 32 126
2008 EG-03 8 42 8 17 17 8 0 55 36 12
2008 EG-04 21 34 11 20 13 0 0 56 33 61
2008 EG-05 13 25 23 20 20 0 0 38 40 40

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 6 14 15 23 39 2 1 21 64 125
2017 EG-04 8 10 10 23 47 0 1 18 72 69
2017 EG-05 4 22 11 30 30 4 0 27 62 27
2017 EG-06 5 18 32 14 27 5 0 24 43 22
2014 EG 18 15 12 23 28 2 2 34 53 151
2014 EG-03 29 7 7 14 43 0 0 36 57 14
2014 EG-04 14 16 8 34 22 3 3 32 60 76
2014 EG-05 11 11 25 11 39 4 0 22 52 28
2014 EG-06 23 23 15 15 19 0 4 48 36 26
2011 EG 14 16 17 21 31 1 0 30 52 152
2011 EG-03 14 7 14 21 43 0 0 21 64 14
2011 EG-04 16 16 14 21 31 1 0 33 53 80
2011 EG-05 6 14 17 31 31 0 0 20 63 35
2011 EG-06 18 29 35 6 12 0 0 47 18 17
2008 EG 8 32 16 17 25 2 1 41 43 126
2008 EG-03 0 50 17 8 17 8 0 55 27 12
2008 EG-04 13 30 8 20 30 0 0 43 49 61
2008 EG-05 0 33 25 10 30 3 0 33 41 40

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 12 37 26 16 7 2 0 50 24 125
2017 EG-04 11 37 25 17 7 3 0 49 25 69
2017 EG-05 11 41 26 11 7 4 0 54 19 27
2017 EG-06 18 32 18 23 9 0 0 50 32 22

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 43 36 11 2 2 6 0 83 5 125
2017 EG-04 44 36 7 1 4 7 0 86 6 69
2017 EG-05 41 41 11 4 0 4 0 85 4 27
2017 EG-06 41 23 27 5 0 5 0 67 5 22
2014 EG 48 33 9 3 3 3 1 85 6 151
2014 EG-03 57 21 14 0 7 0 0 79 7 14
2014 EG-04 51 33 4 1 4 5 1 90 6 76
2014 EG-05 39 36 18 7 0 0 0 75 7 28
2014 EG-06 35 38 15 4 0 4 4 79 4 26

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 40 43 11 3 1 2 0 85 4 125
2017 EG-04 47 38 12 3 0 1 0 85 3 69
2017 EG-05 37 48 11 4 0 0 0 85 4 27
2017 EG-06 32 45 14 0 5 5 0 81 5 22
2014 EG 46 39 9 1 2 3 0 88 3 151
2014 EG-03 57 29 7 0 7 0 0 86 7 14
2014 EG-04 46 43 7 0 3 1 0 91 3 76
2014 EG-05 46 32 14 4 0 4 0 81 4 28
2014 EG-06 31 50 12 0 0 8 0 88 0 26
2011 EG 32 37 15 7 4 5 0 73 11 151
2011 EG-03 29 29 21 7 0 14 0 67 8 14
2011 EG-04 33 36 15 8 5 4 0 71 13 80
2011 EG-05 32 38 15 9 0 6 0 75 9 34
2011 EG-06 35 41 12 0 12 0 0 76 12 17

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 35 47 12 3 3 0 0 82 6 125
2017 EG-04 39 42 14 4 0 0 0 81 4 69
2017 EG-05 30 56 4 0 11 0 0 85 11 27
2017 EG-06 36 50 5 5 5 0 0 86 9 22
2014 EG 52 36 7 2 1 1 0 89 3 151
2014 EG-03 57 21 14 0 7 0 0 79 7 14
2014 EG-04 54 36 7 3 1 0 0 89 4 76
2014 EG-05 54 36 11 0 0 0 0 89 0 28
2014 EG-06 42 50 4 4 0 0 0 92 4 26
2011 EG 39 38 13 3 7 0 0 77 10 152
2011 EG-03 43 36 14 7 0 0 0 79 7 14
2011 EG-04 39 38 16 3 5 0 0 76 8 80
2011 EG-05 31 46 11 3 9 0 0 77 11 35
2011 EG-06 59 18 6 6 12 0 0 76 18 17
2008 EG 33 47 12 6 2 0 0 79 9 126
2008 EG-03 25 58 8 8 0 0 0 83 8 12
2008 EG-04 36 46 10 5 3 0 0 82 8 61
2008 EG-05 28 40 20 10 3 0 0 68 13 40

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 41 14 9 7 0 0 70 16 125
2017 EG-04 31 40 14 9 6 0 0 71 14 69
2017 EG-05 30 44 11 4 11 0 0 74 15 27
2017 EG-06 32 36 14 14 5 0 0 68 18 22
2014 EG 42 39 11 5 1 1 0 82 7 151
2014 EG-03 57 21 14 0 0 7 0 85 0 14
2014 EG-04 43 38 13 4 1 0 0 82 5 76
2014 EG-05 39 43 11 7 0 0 0 82 7 28
2014 EG-06 31 50 8 8 4 0 0 81 12 26
2011 EG 28 42 17 5 8 1 0 70 13 152
2011 EG-03 29 50 21 0 0 0 0 79 0 14
2011 EG-04 29 36 19 5 11 0 0 65 16 80
2011 EG-05 23 46 20 6 3 3 0 71 9 35
2011 EG-06 24 59 0 6 12 0 0 82 18 17

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 28 38 17 10 7 0 0 66 17 125
2017 EG-04 29 37 19 9 6 0 0 67 14 69
2017 EG-05 26 44 15 4 11 0 0 70 15 27
2017 EG-06 32 32 14 18 5 0 0 64 23 22
2014 EG 40 35 18 5 1 1 0 75 7 151
2014 EG-03 50 21 29 0 0 0 0 71 0 14
2014 EG-04 42 33 17 5 3 0 0 75 8 76
2014 EG-05 39 43 11 7 0 0 0 82 7 28
2014 EG-06 31 42 23 4 0 0 0 73 4 26
2011 EG 28 41 14 7 9 1 0 70 16 152
2011 EG-03 21 50 21 7 0 0 0 71 7 14
2011 EG-04 29 39 15 6 11 0 0 68 18 80
2011 EG-05 23 43 20 9 3 3 0 68 12 35
2011 EG-06 29 47 0 12 12 0 0 76 24 17
2008 EG 34 42 13 6 5 0 0 76 10 126
2008 EG-03 42 25 8 17 8 0 0 67 25 12
2008 EG-04 38 39 11 7 5 0 0 77 11 61
2008 EG-05 23 50 20 3 5 0 0 73 8 40

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 31 14 17 6 6 0 60 24 125
2017 EG-04 29 31 16 16 6 3 0 61 22 69
2017 EG-05 22 33 11 19 7 7 0 60 28 27
2017 EG-06 23 27 14 18 5 14 0 58 26 22
2014 EG 39 26 17 7 5 5 1 69 13 151
2014 EG-03 50 14 14 21 0 0 0 64 21 14
2014 EG-04 39 21 20 7 4 9 0 67 12 76
2014 EG-05 39 39 14 4 4 0 0 79 7 28
2014 EG-06 31 38 15 8 8 0 0 69 15 26
2011 EG 34 30 12 11 9 4 1 67 21 151
2011 EG-03 36 21 14 21 0 7 0 62 23 14
2011 EG-04 36 24 15 10 11 3 1 62 22 80
2011 EG-05 21 44 9 12 9 6 0 69 22 34
2011 EG-06 29 47 6 6 12 0 0 76 18 17
2008 EG 35 33 10 12 7 2 0 70 20 126
2008 EG-03 17 50 8 17 8 0 0 67 25 12
2008 EG-04 39 28 8 11 11 2 0 68 23 61
2008 EG-05 28 40 10 15 3 5 0 71 18 40
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EG 14 49 37 125
2017 EG-04 10 52 38 69
2017 EG-05 19 44 37 27
2017 EG-06 18 45 36 22
2014 EG 9 57 34 151
2014 EG-03 0 64 36 14
2014 EG-04 13 54 33 76
2014 EG-05 4 71 25 28
2014 EG-06 8 54 38 26
2011 EG 20 46 34 152
2011 EG-03 7 57 36 14
2011 EG-04 20 41 39 80
2011 EG-05 20 51 29 35
2011 EG-06 29 59 12 17

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EG 29 6 24 18 18 6 17
2014 EG 7 7 36 21 9999 29 14
2014 EG-04 10 10 30 10 9999 40 10
2011 EG 16 10 23 16 9999 35 31
2011 EG-04 0 19 25 19 9999 38 16
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 18 82 124
2017 EG-04 17 83 69
2017 EG-05 23 77 26
2014 EG 11 89 151
2014 EG-04 13 87 76

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 EG 64 22
2017 EG-04 50 12
2014 EG 56 16
2014 EG-04 80 10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EG 27 22
2017 EG-04 41 12
2014 EG 63 16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EG 0 22
2017 EG-04 0 12
2014 EG 0 16
2014 EG-04 0 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EG 0 22
2017 EG-04 0 12
2014 EG 0 16
2014 EG-04 0 10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 EG-04 0 12
2014 EG 0 16
2014 EG-04 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 EG 32 22

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 EG 50 22
2017 EG-04 67 12
2014 EG 63 16
2014 EG-04 70 10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 EG 41 22
2017 EG-04 50 12
2014 EG 50 16
2014 EG-04 60 10

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 EG 50 22
2017 EG-04 67 12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 EG 32 22
2017 EG-04 50 12
2014 EG 38 16

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 EG 50 22
2017 EG-04 67 12
2014 EG 63 16
2014 EG-04 70 10

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 EG 0 22
2017 EG-04 0 12
2014 EG 0 16
2014 EG-04 0 10

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 EG 0 22
2017 EG-04 0 12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 EG 36 22
2017 EG-04 50 12
2014 EG 38 16
2014 EG-04 50 10

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EG 50 22
2017 EG-04 50 12
2014 EG 31 16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 EG 27 22
2014 EG 0 16
2014 EG-04 0 10

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 EG-04 0 12

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 EG-04 0 12

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EG 0 22
2017 EG-04 0 12
2014 EG 0 16
2014 EG-04 0 10

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EG 27 22
2014 EG 50 16

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EG 27 22

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 EG 23 22

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EG 23 22
2014 EG 0 16
2014 EG-04 0 10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 EG 0 22
2017 EG-04 0 12
2014 EG 38 16
2014 EG-04 50 10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EG 27 22
2017 EG-04 50 12

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 EG-04 0 12

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EG 32 22
2017 EG-04 59 12
2014 EG 63 16
2014 EG-04 60 10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EG 0 22
2017 EG-04 0 12
2014 EG 0 16
2014 EG-04 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EG 50 22
2017 EG-04 59 12
2014 EG 50 16
2014 EG-04 50 10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 91 9 22
2017 EG-04 83 17 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 16 13 15 13 9 29 6 44 33 125
2017 EG-04 19 10 14 13 10 27 6 44 35 69
2017 EG-05 7 26 11 15 15 26 0 45 40 27
2017 EG-06 23 9 9 9 0 41 9 64 18 22
2014 EG 17 17 20 8 3 28 7 52 17 151
2014 EG-03 29 14 21 7 0 14 14 60 10 14
2014 EG-04 14 20 14 7 5 30 9 57 20 76
2014 EG-05 14 7 25 18 0 36 0 33 28 28
2014 EG-06 19 15 31 4 0 27 4 50 6 26

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 28 24 10 4 9 0 59 15 124
2017 EG-04 26 30 26 7 4 6 0 60 12 69
2017 EG-05 30 26 15 11 7 11 0 63 21 27
2017 EG-06 19 29 29 5 0 19 0 59 6 21
2014 EG 26 32 17 8 3 11 3 68 12 151
2014 EG-03 36 14 21 7 0 14 7 64 9 14
2014 EG-04 25 29 14 8 5 14 4 66 16 76
2014 EG-05 32 29 21 11 0 7 0 65 12 28
2014 EG-06 19 50 15 8 0 4 4 75 8 26
2011 EG 24 41 14 8 6 8 0 70 15 152
2011 EG-03 21 36 29 0 0 14 0 67 0 14
2011 EG-04 23 40 14 9 6 9 0 68 16 80
2011 EG-05 29 31 11 11 9 9 0 66 22 35
2011 EG-06 24 59 6 6 6 0 0 82 12 17
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 54 10 8 6 2 0 76 14 124
2017 EG-04 19 52 12 6 9 3 0 73 15 69
2017 EG-05 22 56 11 11 0 0 0 78 11 27
2017 EG-06 29 67 0 5 0 0 0 95 5 21
2014 EG 22 52 13 7 3 1 2 77 10 151
2014 EG-03 29 43 14 14 0 0 0 71 14 14
2014 EG-04 17 49 17 7 7 1 3 68 14 76
2014 EG-05 25 64 4 4 0 4 0 93 4 28
2014 EG-06 27 58 8 8 0 0 0 85 8 26
2011 EG 14 43 18 18 4 4 0 59 23 152
2011 EG-03 7 36 14 36 0 7 0 46 38 14
2011 EG-04 13 33 25 19 6 5 0 47 26 80
2011 EG-05 14 63 6 11 3 3 0 79 15 35
2011 EG-06 24 41 18 18 0 0 0 65 18 17
2008 EG 20 48 10 11 7 2 1 70 19 126
2008 EG-03 8 33 17 17 8 8 8 50 30 12
2008 EG-04 21 46 10 11 10 2 0 68 22 61
2008 EG-05 18 55 10 10 5 3 0 74 15 40

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 8 28 20 9 7 23 4 50 22 122
2017 EG-04 9 29 21 10 6 19 6 51 21 68
2017 EG-05 4 31 23 4 15 23 0 45 25 26
2017 EG-06 14 19 14 14 0 33 5 54 23 21
2014 EG 7 31 23 7 7 19 6 50 19 150
2014 EG-03 0 36 36 0 7 14 7 45 9 14
2014 EG-04 7 29 21 8 8 20 7 49 22 75
2014 EG-05 7 36 18 11 7 18 4 55 23 28
2014 EG-06 12 35 19 4 8 19 4 60 15 26
2011 EG 4 22 29 11 5 26 4 36 22 152
2011 EG-03 0 14 29 7 0 43 7 29 14 14
2011 EG-04 5 19 29 13 4 28 4 35 24 80
2011 EG-05 0 23 31 14 9 20 3 30 30 35
2011 EG-06 6 35 29 0 0 24 6 58 0 17

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 39 10 2 0 10 0 87 3 125
2017 EG-04 44 37 7 1 0 10 0 90 2 69
2017 EG-05 37 33 19 0 0 11 0 79 0 27
2017 EG-06 41 45 5 5 0 5 0 90 5 22
2014 EG 33 38 11 1 3 11 2 82 5 151
2014 EG-03 14 43 21 0 0 21 0 73 0 14
2014 EG-04 30 39 11 1 1 14 3 84 3 76
2014 EG-05 43 36 14 4 4 0 0 79 7 28
2014 EG-06 38 42 8 0 8 4 0 84 8 26
2011 EG 24 36 12 4 5 18 0 74 11 152
2011 EG-03 14 29 7 7 0 43 0 75 13 14
2011 EG-04 26 33 14 6 4 18 0 71 12 80
2011 EG-05 26 46 6 0 9 14 0 83 10 35
2011 EG-06 24 35 18 0 12 12 0 67 13 17
2008 EG 30 37 12 6 2 13 0 77 9 126
2008 EG-03 25 25 8 17 0 25 0 67 22 12
2008 EG-04 33 36 13 7 2 10 0 76 9 61
2008 EG-05 25 43 10 5 3 15 0 79 9 40

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 24 39 13 10 2 11 0 71 14 124
2017 EG-04 29 35 9 10 1 16 0 76 14 69
2017 EG-05 19 48 26 4 4 0 0 67 7 27
2017 EG-06 24 43 5 19 0 10 0 74 21 21
2014 EG 24 44 13 1 2 14 3 81 3 151
2014 EG-03 14 43 21 0 0 21 0 73 0 14
2014 EG-04 21 46 12 0 1 16 4 84 2 76
2014 EG-05 39 36 18 4 0 4 0 78 4 28
2014 EG-06 15 54 12 0 4 15 0 82 5 26
2011 EG 20 34 15 3 5 23 0 71 9 151
2011 EG-03 14 21 14 0 0 50 0 71 0 14
2011 EG-04 20 32 19 4 4 22 0 66 10 79
2011 EG-05 20 37 11 3 6 23 0 74 11 35
2011 EG-06 24 47 6 0 12 12 0 80 13 17
2008 EG 31 40 11 5 2 11 1 80 7 126
2008 EG-03 8 33 17 0 0 33 8 71 0 12
2008 EG-04 39 30 13 5 2 11 0 78 7 61
2008 EG-05 23 53 8 8 3 8 0 81 11 40
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 5 95 125
2014 EG 7 93 151
2014 EG-04 8 92 76
2014 EG-05 0 100 28

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 16 7 17 3 2 45 10 52 11 125
2017 EG-04 19 3 16 1 1 46 13 54 7 69
2017 EG-05 15 11 19 7 4 44 0 47 20 27
2017 EG-06 14 18 9 0 0 50 9 78 0 22
2014 EG 16 17 15 5 3 34 10 58 14 151
2014 EG-03 21 7 21 7 7 21 14 44 22 14
2014 EG-04 14 18 12 5 4 34 12 61 17 76
2014 EG-05 14 11 18 4 4 46 4 50 14 28
2014 EG-06 15 23 23 0 0 27 12 63 0 26

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 29 18 1 2 15 2 76 3 124
2017 EG-04 36 29 18 0 0 16 1 79 0 68
2017 EG-05 37 26 15 4 4 15 0 74 9 27
2017 EG-06 32 36 14 0 0 18 0 83 0 22
2014 EG 26 30 13 3 3 19 5 74 9 151
2014 EG-03 29 14 29 0 7 14 7 55 9 14
2014 EG-04 21 36 8 5 4 18 8 77 13 76
2014 EG-05 39 21 18 0 4 14 4 74 4 28
2014 EG-06 23 31 19 0 0 27 0 74 0 26
2011 EG 34 37 16 1 4 8 1 77 6 152
2011 EG-03 29 36 21 0 0 14 0 75 0 14
2011 EG-04 38 31 15 1 4 10 1 77 6 80
2011 EG-05 31 40 17 3 6 3 0 74 9 35
2011 EG-06 29 47 12 0 6 6 0 81 6 17
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 16 26 16 14 26 1 1 43 41 124
2017 EG-04 16 29 18 7 26 2 1 47 35 68
2017 EG-05 15 37 11 22 15 0 0 52 37 27
2017 EG-06 18 5 14 23 41 0 0 23 64 22

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 29 16 18 12 0 0 54 30 125
2017 EG-04 24 26 19 17 14 0 0 49 32 69
2017 EG-05 26 26 11 26 11 0 0 52 37 27
2017 EG-06 32 36 18 5 9 0 0 68 14 22

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 35 15 5 5 0 1 75 10 124
2017 EG-04 38 35 17 6 3 0 1 74 9 69
2017 EG-05 41 41 11 4 4 0 0 81 7 27
2017 EG-06 38 38 14 0 10 0 0 76 10 21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 23 22 13 18 0 0 48 30 125
2017 EG-04 25 22 22 10 22 0 0 47 32 69
2017 EG-05 33 22 19 15 11 0 0 56 26 27
2017 EG-06 18 32 23 18 9 0 0 50 27 22

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 45 30 13 6 4 1 2 76 11 125
2017 EG-04 47 29 13 6 6 0 0 75 12 69
2017 EG-05 44 26 15 4 4 0 7 76 8 27
2017 EG-06 45 32 9 9 0 5 0 81 10 22

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 31 28 19 12 9 0 0 59 21 123
2017 EG-04 29 32 19 10 10 0 0 61 20 69
2017 EG-05 23 31 19 19 8 0 0 54 27 26
2017 EG-06 43 24 19 10 5 0 0 67 14 21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 29 24 12 7 0 0 58 19 122
2017 EG-04 26 33 25 12 4 0 0 60 16 69
2017 EG-05 32 28 20 16 4 0 0 60 20 25
2017 EG-06 38 10 29 14 10 0 0 48 24 21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 27 34 15 15 7 1 1 62 22 123
2017 EG-04 31 35 15 13 6 1 0 66 19 69
2017 EG-05 19 42 15 15 4 0 4 64 20 26
2017 EG-06 24 19 24 19 14 0 0 43 33 21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 36 28 15 12 10 0 0 64 22 123
2017 EG-04 35 27 20 9 9 0 0 63 17 69
2017 EG-05 38 31 8 15 8 0 0 69 23 26
2017 EG-06 33 24 10 19 14 0 0 57 33 21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 35 16 10 5 0 0 69 15 123
2017 EG-04 38 38 13 7 4 0 0 76 12 69
2017 EG-05 31 31 23 8 8 0 0 62 15 26
2017 EG-06 29 33 19 14 5 0 0 62 19 21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 45 32 15 6 2 0 1 78 7 125
2017 EG-04 48 33 12 4 1 0 1 82 6 69
2017 EG-05 33 41 15 11 0 0 0 74 11 27
2017 EG-06 59 18 14 5 5 0 0 77 9 22

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 76 14 5 4 0 1 1 91 4 125
2017 EG-04 80 12 3 4 0 0 1 93 4 69
2017 EG-05 67 26 4 4 0 0 0 93 4 27
2017 EG-06 77 5 9 5 0 5 0 86 5 22

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 47 25 16 8 2 1 1 74 10 125
2017 EG-04 48 24 19 7 0 0 1 74 7 69
2017 EG-05 37 37 15 11 0 0 0 74 11 27
2017 EG-06 55 23 9 5 5 5 0 81 10 22

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 53 25 16 3 2 0 0 78 6 125
2017 EG-04 55 23 19 1 1 0 0 78 3 69
2017 EG-05 48 33 11 4 4 0 0 81 7 27
2017 EG-06 59 23 9 9 0 0 0 82 9 22

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 59 13 0 1 0 0 27 99 1 125
2017 EG-04 63 12 0 0 0 0 26 100 0 69
2017 EG-05 52 11 0 0 0 0 37 100 0 27
2017 EG-06 64 14 0 0 0 0 23 100 0 22

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 69 23 2 3 1 1 1 94 4 125
2017 EG-04 77 19 1 1 0 1 0 97 1 69
2017 EG-05 67 26 0 4 0 0 4 96 4 27
2017 EG-06 55 27 9 9 0 0 0 82 9 22

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 63 18 5 5 8 0 2 82 13 125
2017 EG-04 60 19 4 7 9 0 0 80 16 69
2017 EG-05 63 19 4 0 7 0 7 88 8 27
2017 EG-06 64 18 9 5 5 0 0 82 9 22

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 54 29 8 5 2 1 1 84 7 124
2017 EG-04 53 34 7 4 1 0 0 87 6 68
2017 EG-05 59 19 7 4 4 4 4 84 8 27
2017 EG-06 55 32 9 5 0 0 0 86 5 22

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 29 40 15 5 1 0 40 20 125
2017 EG-04 10 31 37 17 4 0 0 41 22 69
2017 EG-05 11 30 37 15 7 0 0 41 22 27
2017 EG-06 14 14 55 9 5 5 0 29 14 22

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 8 18 40 24 9 1 0 33 27 124
2017 EG-04 10 19 43 18 10 0 0 28 29 68
2017 EG-05 7 26 33 26 7 0 0 33 33 27
2017 EG-06 0 9 45 32 9 5 0 43 10 22

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 31 50 8 5 4 2 0 83 9 125
2017 EG-04 32 45 12 6 4 1 0 77 10 69
2017 EG-05 30 56 7 4 4 0 0 85 7 27
2017 EG-06 32 59 0 0 5 5 0 95 5 22

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 41 15 22 6 1 0 56 28 124
2017 EG-04 15 44 15 19 7 0 0 59 26 68
2017 EG-05 15 33 19 26 7 0 0 48 33 27
2017 EG-06 14 50 9 18 5 5 0 67 24 22
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 10 90 125
2017 EG-04 7 93 69
2014 EG 13 87 151
2014 EG-04 16 84 76

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 77 23 13
2014 EG 74 26 19
2014 EG-04 67 33 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 20 20 20 10 10 10 38 38 10
2014 EG 57 7 7 14 14 0 0 64 29 14
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 15 16 17 18 4 0 31 69 125
2017 EG-04 35 14 12 16 17 6 0 37 63 69
2017 EG-05 37 11 30 7 15 0 0 37 63 27
2017 EG-06 9 18 18 27 27 0 0 9 91 22

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 15 82
2017 EG-04 15 40
2017 EG-05 24 17
2017 EG-06 10 20

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 32 82
2017 EG-04 38 40
2017 EG-05 35 17
2017 EG-06 25 20

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 21 82
2017 EG-04 17 40
2017 EG-05 24 17
2017 EG-06 25 20

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EG 49 82
2017 EG-04 37 40
2017 EG-05 53 17
2017 EG-06 65 20

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EG 13 82
2017 EG-04 20 40
2017 EG-05 6 17
2017 EG-06 10 20

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EG 34 82
2017 EG-04 35 40
2017 EG-05 41 17
2017 EG-06 25 20

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EG 5 32 19 14 12 19 81
2017 EG-04 7 30 25 12 10 15 40
2017 EG-05 0 44 0 25 6 25 16
2017 EG-06 0 30 20 10 20 20 20

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 9 18 18 21 24 1 9 30 50 82
2017 EG-04 7 22 22 22 19 0 7 32 45 41
2017 EG-05 12 6 12 29 29 6 6 20 67 17
2017 EG-06 11 26 16 5 32 0 11 41 41 19

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 2 7 1 24 61 1 2 10 89 83
2017 EG-04 5 12 2 17 63 0 0 17 81 41
2017 EG-05 0 0 0 29 65 0 6 0 100 17
2017 EG-06 0 5 0 30 60 5 0 5 95 20
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