2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 33 8 17 0 0 0 75 17 12
2014 CS 44 50 0 6 0 0 0 94 6 18
2011 CS 47 38 5 7 3 0 0 85 10 111
2011 CS-01 75 13 0 13 0 0 0 88 13 16
2011 CS-02 44 42 2 8 4 0 0 86 12 50
2011 CS-03 41 44 9 3 3 0 0 84 6 32
2008 CS 47 42 2 5 4 0 0 89 8 85
2008 CS-01 41 50 0 5 5 0 0 91 9 22
2008 CS-02 49 44 0 5 3 0 0 92 8 39
2008 CS-03 42 37 11 5 5 0 0 79 11 19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 82 18 0 0 0 0 0 100 0 11
2014 CS 72 28 0 0 0 0 0 100 0 18
2011 CS 76 14 5 3 2 0 1 90 5 111
2011 CS-01 88 6 6 0 0 0 0 94 0 16
2011 CS-02 76 14 2 4 2 0 2 92 6 50
2011 CS-03 69 19 6 3 3 0 0 88 6 32
2008 CS 80 14 4 1 1 0 0 94 2 85
2008 CS-01 73 14 5 5 5 0 0 86 9 22
2008 CS-02 82 15 3 0 0 0 0 97 0 39
2008 CS-03 84 11 5 0 0 0 0 95 0 19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 83 17 0 0 0 0 0 100 0 12
2014 CS 72 22 0 0 0 0 6 100 0 18
2011 CS 78 14 4 2 1 0 2 94 3 111
2011 CS-01 94 0 6 0 0 0 0 94 0 16
2011 CS-02 76 12 4 4 0 0 4 92 4 50
2011 CS-03 75 22 3 0 0 0 0 97 0 32
2008 CS 76 15 5 2 1 0 0 92 4 85
2008 CS-01 73 9 9 5 5 0 0 82 9 22
2008 CS-02 79 15 3 3 0 0 0 95 3 39
2008 CS-03 68 26 5 0 0 0 0 95 0 19

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 58 25 8 8 0 0 0 83 8 12
2014 CS 50 33 6 6 6 0 0 83 11 18
2011 CS 47 34 8 9 2 0 0 81 11 111
2011 CS-01 63 13 13 6 6 0 0 75 13 16
2011 CS-02 46 36 6 10 2 0 0 82 12 50
2011 CS-03 31 44 13 13 0 0 0 75 13 32

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 50 17 0 17 17 0 0 67 33 12
2014 CS 39 39 0 17 6 0 0 78 22 18
2011 CS 45 31 15 5 4 1 0 76 8 111
2011 CS-01 75 13 6 6 0 0 0 88 6 16
2011 CS-02 42 34 14 4 4 2 0 78 8 50
2011 CS-03 38 34 22 3 3 0 0 72 6 32
2008 CS 45 34 8 4 7 1 1 81 11 85
2008 CS-01 36 41 5 0 9 5 5 85 10 22
2008 CS-02 44 33 13 5 5 0 0 77 10 39
2008 CS-03 47 37 0 5 11 0 0 84 16 19

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 58 33 0 8 0 0 0 92 8 12
2014 CS 56 28 0 11 6 0 0 83 17 18
2011 CS 56 27 5 7 5 0 0 83 13 111
2011 CS-01 81 19 0 0 0 0 0 100 0 16
2011 CS-02 50 28 6 6 10 0 0 78 16 50
2011 CS-03 50 28 6 13 3 0 0 78 16 32
2008 CS 45 42 8 4 1 0 0 87 5 85
2008 CS-01 36 55 9 0 0 0 0 91 0 22
2008 CS-02 44 41 10 3 3 0 0 85 5 39
2008 CS-03 47 42 0 11 0 0 0 89 11 19

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 58 33 0 0 8 0 0 92 8 12
2014 CS 50 39 6 0 6 0 0 89 6 18
2011 CS 48 38 5 5 5 0 0 86 10 111
2011 CS-01 75 19 6 0 0 0 0 94 0 16
2011 CS-02 40 42 4 6 8 0 0 82 14 50
2011 CS-03 41 44 6 3 6 0 0 84 9 32
2008 CS 52 42 1 4 1 0 0 94 5 85
2008 CS-01 41 59 0 0 0 0 0 100 0 22
2008 CS-02 56 36 3 3 3 0 0 92 5 39
2008 CS-03 47 42 0 11 0 0 0 89 11 19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 50 8 0 8 0 0 83 8 12
2014 CS 56 39 0 6 0 0 0 94 6 18

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 58 17 8 17 0 0 0 75 17 12
2014 CS 50 22 17 6 6 0 0 72 11 18
2011 CS 56 29 8 5 1 0 1 85 6 111
2011 CS-01 56 31 0 6 0 0 6 93 7 16
2011 CS-02 62 24 8 4 2 0 0 86 6 50
2011 CS-03 47 34 13 6 0 0 0 81 6 32

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 25 8 8 8 0 8 73 18 12
2014 CS 50 17 11 6 17 0 0 67 22 18
2011 CS 32 23 15 13 3 4 11 64 18 111
2011 CS-01 31 25 6 6 0 0 31 82 9 16
2011 CS-02 34 28 16 8 2 4 8 70 11 50
2011 CS-03 28 16 19 19 6 6 6 50 29 32
2008 CS 40 25 11 7 8 2 7 71 17 85
2008 CS-01 32 36 14 5 9 0 5 71 14 22
2008 CS-02 36 23 15 5 8 5 8 68 15 39
2008 CS-03 58 21 0 16 5 0 0 79 21 19

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 42 8 8 0 0 0 83 8 12
2014 CS 39 28 11 6 17 0 0 67 22 18
2011 CS 37 41 7 8 7 0 0 77 15 111
2011 CS-01 50 38 6 6 0 0 0 88 6 16
2011 CS-02 42 36 4 8 10 0 0 78 18 50
2011 CS-03 28 47 13 3 9 0 0 75 13 32
2008 CS 41 36 12 7 4 0 0 78 11 85
2008 CS-01 32 45 14 0 9 0 0 77 9 22
2008 CS-02 46 36 10 8 0 0 0 82 8 39
2008 CS-03 37 37 11 11 5 0 0 74 16 19

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 25 17 0 17 0 0 67 17 12
2014 CS 17 50 6 11 17 0 0 67 28 18
2011 CS 24 46 11 10 8 1 0 71 18 111
2011 CS-01 44 31 6 13 6 0 0 75 19 16
2011 CS-02 24 50 12 4 8 2 0 76 12 50
2011 CS-03 19 47 13 13 9 0 0 66 22 32

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 42 8 17 8 0 0 67 25 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 42 8 8 0 0 0 83 8 12
2014 CS 39 50 6 0 6 0 0 89 6 18
2011 CS 39 45 6 5 5 0 0 84 10 111
2011 CS-01 56 38 0 6 0 0 0 94 6 16
2011 CS-02 40 48 4 0 8 0 0 88 8 50
2011 CS-03 31 47 9 6 6 0 0 78 13 32
2008 CS 39 45 12 4 1 0 0 84 5 85
2008 CS-01 27 45 23 0 5 0 0 73 5 22
2008 CS-02 44 46 8 3 0 0 0 90 3 39
2008 CS-03 37 47 11 5 0 0 0 84 5 19

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 50 25 0 8 17 0 0 75 25 12

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 67 33 0 0 0 0 0 100 0 12
2014 CS 56 28 6 6 6 0 0 83 11 18
2011 CS 57 32 8 2 1 0 0 89 3 111
2011 CS-01 63 31 6 0 0 0 0 94 0 16
2011 CS-02 62 22 10 4 2 0 0 84 6 50
2011 CS-03 50 41 9 0 0 0 0 91 0 32

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 42 0 17 8 0 0 75 25 12
2014 CS 28 33 11 22 6 0 0 61 28 18
2011 CS 32 46 8 10 5 0 0 77 14 111
2011 CS-01 38 38 6 13 6 0 0 75 19 16
2011 CS-02 32 46 10 8 4 0 0 78 12 50
2011 CS-03 25 59 6 6 3 0 0 84 9 32

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 50 33 0 8 8 0 0 83 17 12
2014 CS 33 39 0 22 6 0 0 72 28 18

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 58 17 0 17 8 0 0 75 25 12
2014 CS 33 39 11 11 6 0 0 72 17 18
2011 CS 45 37 7 5 4 1 2 84 8 111
2011 CS-01 75 25 0 0 0 0 0 100 0 16
2011 CS-02 46 38 6 2 4 2 2 88 6 50
2011 CS-03 34 41 13 6 3 0 3 77 10 32

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 58 42 0 0 0 0 0 100 0 12
2014 CS 39 33 6 17 6 0 0 72 22 18
2011 CS 41 41 8 5 5 0 0 82 10 111
2011 CS-01 44 50 6 0 0 0 0 94 0 16
2011 CS-02 50 32 4 6 8 0 0 82 14 50
2011 CS-03 34 41 16 6 3 0 0 75 9 32
2008 CS 51 37 5 5 2 0 0 88 7 84
2008 CS-01 57 33 5 0 5 0 0 90 5 21
2008 CS-02 46 44 5 5 0 0 0 90 5 39
2008 CS-03 47 32 5 11 5 0 0 79 16 19

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 17 67 8 0 8 0 0 83 8 12
2014 CS 11 61 17 6 6 0 0 72 11 18
2011 CS 45 36 13 4 3 0 0 81 6 110
2011 CS-01 67 33 0 0 0 0 0 100 0 15
2011 CS-02 52 38 6 2 2 0 0 90 4 50
2011 CS-03 34 34 22 6 3 0 0 69 9 32
2008 CS 29 42 14 9 4 0 1 73 13 85
2008 CS-01 32 45 9 14 0 0 0 77 14 22
2008 CS-02 33 33 21 8 3 0 3 68 11 39
2008 CS-03 21 58 0 11 11 0 0 79 21 19

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 17 17 42 25 0 0 0 25 33 12
2014 CS 17 28 39 17 0 0 0 17 44 18
2011 CS 11 20 40 17 4 2 6 23 34 110
2011 CS-01 6 0 50 19 6 6 13 31 8 16
2011 CS-02 8 18 36 24 2 2 10 30 30 50
2011 CS-03 16 26 45 6 6 0 0 13 42 31
2008 CS 7 24 33 28 4 1 4 33 32 85
2008 CS-01 0 14 27 45 9 0 5 57 14 22
2008 CS-02 13 15 33 28 3 3 5 33 31 39
2008 CS-03 5 53 32 11 0 0 0 11 58 19

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 17 8 42 25 0 0 67 25 12
2014 CS 22 17 33 17 11 0 0 28 39 18
2011 CS 7 17 28 27 11 4 6 42 27 111
2011 CS-01 6 13 13 19 25 13 13 58 25 16
2011 CS-02 4 14 34 28 6 4 10 40 21 50
2011 CS-03 13 19 25 34 9 0 0 44 31 32
2008 CS 9 16 21 28 16 4 5 49 28 85
2008 CS-01 5 32 5 23 32 5 0 57 38 22
2008 CS-02 15 10 18 31 13 3 10 50 29 39
2008 CS-03 5 16 37 26 11 5 0 39 22 19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 25 42 17 8 0 0 25 33 12
2014 CS 33 28 17 22 0 0 0 22 61 18
2011 CS 15 21 35 13 6 3 7 21 39 110
2011 CS-01 6 13 25 19 13 13 13 42 25 16
2011 CS-02 10 18 37 16 6 2 10 26 33 49
2011 CS-03 25 16 50 3 3 0 3 6 42 32
2008 CS 15 24 26 20 11 2 2 32 41 85
2008 CS-01 14 27 18 23 18 0 0 41 41 22
2008 CS-02 15 18 28 15 13 5 5 31 37 39
2008 CS-03 21 21 32 26 0 0 0 26 42 19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 0 18 9 55 18 0 0 73 18 11
2014 CS 0 17 44 22 17 0 0 39 17 18
2011 CS 5 7 39 31 10 2 6 44 14 111
2011 CS-01 0 6 19 31 19 6 19 67 8 16
2011 CS-02 4 6 36 34 10 2 8 49 11 50
2011 CS-03 3 6 53 31 6 0 0 38 9 32
2008 CS 6 8 27 45 12 0 2 58 14 85
2008 CS-01 0 14 18 45 23 0 0 68 14 22
2008 CS-02 8 3 26 51 8 0 5 62 11 39
2008 CS-03 5 16 32 37 11 0 0 47 21 19

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 0 42 17 17 0 0 33 25 12
2014 CS 17 28 28 22 6 0 0 28 44 18
2011 CS 10 19 31 25 7 2 6 35 31 111
2011 CS-01 0 19 19 31 19 0 13 57 21 16
2011 CS-02 4 16 32 32 4 4 8 41 23 50
2011 CS-03 16 22 38 13 9 0 3 23 39 32
2008 CS 15 19 22 28 12 1 2 41 35 85
2008 CS-01 5 27 9 32 27 0 0 59 32 22
2008 CS-02 13 13 26 31 10 3 5 44 28 39
2008 CS-03 26 21 32 21 0 0 0 21 47 19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 0 0 25 58 17 0 0 75 0 12
2014 CS 0 6 17 39 39 0 0 78 6 18
2011 CS 5 6 32 30 18 2 7 52 12 111
2011 CS-01 6 13 6 25 25 0 25 67 25 16
2011 CS-02 4 4 34 30 16 4 8 52 9 50
2011 CS-03 6 6 38 34 16 0 0 50 13 32
2008 CS 8 14 20 35 18 1 4 55 24 84
2008 CS-01 14 14 9 32 27 0 5 62 29 22
2008 CS-02 5 10 26 33 18 3 5 56 17 39
2008 CS-03 11 22 17 44 6 0 0 50 33 18

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 17 8 42 25 8 0 0 33 25 12
2014 CS 28 22 17 28 6 0 0 33 50 18
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 83 17 0 0 0 0 0 100 0 12
2014 CS 67 11 0 0 6 0 17 93 7 18
2011 CS 74 14 5 2 2 0 4 92 4 111
2011 CS-01 81 0 6 0 6 0 6 87 7 16
2011 CS-02 74 12 2 4 2 0 6 91 6 50
2011 CS-03 69 28 3 0 0 0 0 97 0 32
2008 CS 72 9 6 4 5 0 5 85 9 85
2008 CS-01 55 9 9 9 9 0 9 70 20 22
2008 CS-02 85 3 5 0 3 0 5 92 3 39
2008 CS-03 58 26 5 5 5 0 0 84 11 19

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 17 33 8 17 0 0 42 25 12
2014 CS 28 22 22 6 17 0 6 53 24 18

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 25 17 8 17 0 0 58 25 12
2014 CS 22 22 22 22 11 0 0 44 33 18

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 25 25 25 0 0 0 50 25 12
2014 CS 28 33 17 17 6 0 0 61 22 18
2011 CS 33 39 9 11 6 1 1 73 17 111
2011 CS-01 50 31 6 13 0 0 0 81 13 16
2011 CS-02 28 42 12 6 8 2 2 73 15 50
2011 CS-03 31 38 9 19 3 0 0 69 22 32
2008 CS 42 29 5 15 6 2 0 73 22 85
2008 CS-01 32 14 0 32 14 9 0 50 50 22
2008 CS-02 46 36 5 8 5 0 0 82 13 39
2008 CS-03 42 32 11 16 0 0 0 74 16 19

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 17 25 8 17 0 0 50 25 12
2014 CS 11 33 17 17 11 6 6 50 31 18
2011 CS 32 30 11 12 10 5 1 66 23 111
2011 CS-01 44 19 13 13 0 13 0 71 14 16
2011 CS-02 30 32 10 12 10 4 2 66 23 50
2011 CS-03 28 28 16 13 13 3 0 58 26 32
2008 CS 35 23 15 7 11 8 1 63 20 84
2008 CS-01 10 14 5 14 33 24 0 31 63 21
2008 CS-02 41 28 18 3 5 3 3 73 8 39
2008 CS-03 53 11 21 11 0 5 0 67 11 19

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 8 42 25 17 0 0 17 42 12
2014 CS 6 33 6 22 22 11 0 44 50 18

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 50 33 0 8 8 0 0 83 17 12
2014 CS 39 28 22 11 0 0 0 67 11 18
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 33 0 8 25 0 0 67 33 12
2014 CS 11 28 17 28 17 0 0 39 44 18
2011 CS 35 41 8 10 6 0 0 76 16 111
2011 CS-01 56 25 6 6 6 0 0 81 13 16
2011 CS-02 38 44 4 10 4 0 0 82 14 50
2011 CS-03 22 44 16 13 6 0 0 66 19 32
2008 CS 38 33 8 5 15 1 0 71 20 85
2008 CS-01 23 27 18 5 27 0 0 50 32 22
2008 CS-02 49 28 3 3 15 3 0 79 18 39
2008 CS-03 32 53 5 5 5 0 0 84 11 19

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 58 8 8 17 8 0 0 67 25 12
2014 CS 22 39 17 11 11 0 0 61 22 18
2011 CS 46 33 13 4 4 1 0 80 7 111
2011 CS-01 63 38 0 0 0 0 0 100 0 16
2011 CS-02 48 36 10 4 2 0 0 84 6 50
2011 CS-03 34 34 19 6 3 3 0 71 10 32
2008 CS 49 26 8 5 12 0 0 75 16 85
2008 CS-01 27 23 18 9 23 0 0 50 32 22
2008 CS-02 62 18 5 5 10 0 0 79 15 39
2008 CS-03 53 42 0 0 5 0 0 95 5 19

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 25 0 17 17 0 0 67 33 12
2014 CS 22 22 22 11 22 0 0 44 33 18
2011 CS 39 40 11 5 5 1 0 79 10 111
2011 CS-01 63 31 0 6 0 0 0 94 6 16
2011 CS-02 38 40 12 6 2 2 0 80 8 50
2011 CS-03 19 53 13 6 9 0 0 72 16 32
2008 CS 36 31 9 12 12 0 0 67 24 85
2008 CS-01 23 23 14 23 18 0 0 45 41 22
2008 CS-02 44 26 10 5 15 0 0 69 21 39
2008 CS-03 32 53 5 11 0 0 0 84 11 19

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 100 0 0 0 0 0 0 100 0 12
2014 CS 78 11 0 0 0 0 11 100 0 18
2011 CS 83 6 4 3 2 0 3 92 5 111
2011 CS-01 88 0 0 0 6 0 6 93 7 16
2011 CS-02 84 4 4 4 0 0 4 92 4 50
2011 CS-03 75 16 6 3 0 0 0 91 3 32
2008 CS 82 5 4 4 1 0 5 91 5 84
2008 CS-01 71 5 5 5 5 0 10 84 11 21
2008 CS-02 87 5 0 3 0 0 5 97 3 39
2008 CS-03 79 5 11 5 0 0 0 84 5 19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 58 17 17 0 8 0 0 75 8 12
2014 CS 44 39 6 0 6 6 0 88 6 18
2011 CS 46 31 14 4 1 3 2 80 5 111
2011 CS-01 69 6 13 0 0 6 6 86 0 16
2011 CS-02 36 38 16 2 2 4 2 79 4 50
2011 CS-03 44 34 16 6 0 0 0 78 6 32

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 58 8 8 8 17 0 0 67 25 12

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 50 17 17 0 17 0 0 67 17 12

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 58 8 8 8 17 0 0 67 25 12
2014 CS 28 22 22 11 17 0 0 50 28 18
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 42 8 0 17 0 0 75 17 12
2014 CS 33 22 22 11 0 11 0 63 13 18
2011 CS 21 22 18 9 15 14 2 51 28 110
2011 CS-01 33 7 7 0 13 27 13 67 22 15
2011 CS-02 26 22 18 6 12 16 0 57 21 50
2011 CS-03 9 31 16 16 19 9 0 45 38 32

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 42 8 8 8 0 0 75 17 12
2014 CS 22 39 17 17 6 0 0 61 22 18
2011 CS 24 30 17 14 12 3 1 56 26 110
2011 CS-01 53 20 13 7 7 0 0 73 13 15
2011 CS-02 22 36 18 8 10 4 2 62 19 50
2011 CS-03 13 31 19 22 13 3 0 45 35 32
2008 CS 33 30 14 11 11 1 0 64 22 84
2008 CS-01 14 29 24 14 14 5 0 45 30 21
2008 CS-02 38 31 13 8 10 0 0 69 18 39
2008 CS-03 37 32 11 11 11 0 0 68 21 19

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 42 17 0 17 0 0 67 17 12
2014 CS 17 33 17 17 6 11 0 56 25 18
2011 CS 14 30 23 10 14 9 1 48 26 110
2011 CS-01 27 13 20 7 7 20 7 55 18 15
2011 CS-02 16 44 18 8 8 6 0 64 17 50
2011 CS-03 6 25 28 9 19 13 0 36 32 32
2008 CS 17 35 13 14 8 12 1 59 26 84
2008 CS-01 9 27 23 9 14 14 5 44 28 22
2008 CS-02 21 34 16 11 3 16 0 66 16 38
2008 CS-03 21 37 0 21 16 5 0 61 39 19

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 50 8 8 0 8 0 82 9 12
2014 CS 11 44 11 11 17 6 0 59 29 18
2011 CS 15 38 13 8 15 12 0 60 26 110
2011 CS-01 20 27 13 7 7 27 0 64 18 15
2011 CS-02 18 52 8 4 12 6 0 74 17 50
2011 CS-03 6 31 19 9 19 16 0 44 33 32
2008 CS 21 27 18 9 18 7 0 52 29 85
2008 CS-01 14 18 18 18 18 14 0 37 42 22
2008 CS-02 23 26 21 8 15 8 0 53 25 39
2008 CS-03 26 32 16 5 21 0 0 58 26 19

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 25 17 17 8 0 0 58 25 12
2014 CS 17 28 11 17 22 6 0 47 41 18
2011 CS 18 32 19 15 14 2 0 51 30 110
2011 CS-01 33 27 13 0 20 7 0 64 21 15
2011 CS-02 22 30 22 14 10 2 0 53 24 50
2011 CS-03 6 38 19 22 16 0 0 44 38 32
2008 CS 13 39 12 19 16 1 0 52 36 85
2008 CS-01 14 27 14 23 23 0 0 41 45 22
2008 CS-02 13 41 13 13 18 3 0 55 32 39
2008 CS-03 16 37 11 26 11 0 0 53 37 19
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 67 17 8 0 0 0 75 8 12
2014 CS 44 28 28 0 0 0 0 72 0 18
2011 CS 29 42 14 10 4 2 0 72 14 111
2011 CS-01 44 31 13 6 0 6 0 80 7 16
2011 CS-02 26 46 16 8 2 2 0 73 10 50
2011 CS-03 25 41 16 13 6 0 0 66 19 32

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 50 0 0 8 0 0 92 8 12
2014 CS 56 28 6 11 0 0 0 83 11 18
2011 CS 36 36 16 4 3 5 0 76 7 111
2011 CS-01 44 31 6 0 0 19 0 92 0 16
2011 CS-02 36 42 10 6 4 2 0 80 10 50
2011 CS-03 28 34 28 3 3 3 0 65 6 32

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 45 36 9 9 0 0 0 82 9 11
2014 CS 33 33 22 11 0 0 0 67 11 18
2011 CS 32 33 15 7 5 7 2 71 13 110
2011 CS-01 44 31 6 0 6 13 0 86 7 16
2011 CS-02 28 34 20 2 6 8 2 69 9 50
2011 CS-03 25 38 13 16 0 6 3 69 17 32
2008 CS 28 32 19 13 6 1 1 61 19 85
2008 CS-01 18 27 18 18 14 5 0 48 33 22
2008 CS-02 33 33 15 13 5 0 0 67 18 39
2008 CS-03 21 37 26 11 0 0 5 61 11 19

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 42 25 0 0 0 0 75 0 12
2014 CS 22 28 17 22 0 6 6 56 25 18
2011 CS 14 29 25 8 14 7 3 48 24 109
2011 CS-01 33 0 33 7 13 0 13 38 23 15
2011 CS-02 10 33 24 6 14 10 2 49 23 49
2011 CS-03 13 34 16 16 13 9 0 52 31 32

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 25 8 8 25 0 0 58 33 12
2014 CS 17 22 17 17 17 11 0 44 38 18
2011 CS 15 10 22 12 18 21 2 33 39 110
2011 CS-01 27 13 13 7 7 27 7 60 20 15
2011 CS-02 18 14 18 12 14 22 2 42 34 50
2011 CS-03 13 6 25 16 28 13 0 21 50 32

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 75 17 0 0 0 0 8 100 0 12
2014 CS 67 22 0 0 0 0 11 100 0 18

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 83 8 0 0 0 8 0 100 0 12
2014 CS 78 17 0 0 0 0 6 100 0 18
2011 CS 75 17 4 1 0 3 1 95 1 111
2011 CS-01 88 0 0 0 0 13 0 100 0 16
2011 CS-02 76 18 2 2 0 2 0 96 2 50
2011 CS-03 69 25 3 0 0 0 3 97 0 32
2008 CS 68 20 6 0 1 1 4 93 1 85
2008 CS-01 64 14 9 0 5 5 5 85 5 22
2008 CS-02 72 21 5 0 0 0 3 95 0 39
2008 CS-03 63 26 5 0 0 0 5 94 0 19

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 25 8 17 8 0 0 67 25 12
2014 CS 28 39 17 11 6 0 0 67 17 18
2011 CS 40 35 14 7 4 1 0 75 11 111
2011 CS-01 56 25 19 0 0 0 0 81 0 16
2011 CS-02 42 32 14 6 4 2 0 76 10 50
2011 CS-03 22 53 6 13 6 0 0 75 19 32
2008 CS 36 40 6 8 6 4 0 79 15 85
2008 CS-01 23 50 9 5 5 9 0 80 10 22
2008 CS-02 33 36 8 10 10 3 0 71 21 39
2008 CS-03 47 42 0 11 0 0 0 89 11 19

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 17 25 17 25 17 0 0 42 42 12
2014 CS 11 17 22 28 11 6 6 31 44 18
2011 CS 23 25 14 21 15 1 1 49 37 111
2011 CS-01 38 19 19 19 6 0 0 56 25 16
2011 CS-02 22 28 18 10 18 2 2 52 29 50
2011 CS-03 19 22 6 34 19 0 0 41 53 32
2008 CS 16 26 11 21 21 1 4 44 44 85
2008 CS-01 14 18 14 32 18 5 0 33 52 22
2008 CS-02 15 31 10 15 23 0 5 49 41 39
2008 CS-03 21 26 11 16 26 0 0 47 42 19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 33 25 8 0 0 0 67 8 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 58 17 0 8 17 0 0 75 25 12
2014 CS 39 39 0 6 6 11 0 88 13 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 33 17 0 8 0 0 75 8 12
2014 CS 39 44 0 11 0 6 0 88 12 18
2011 CS 35 35 14 5 5 5 0 74 10 111
2011 CS-01 56 25 0 6 6 6 0 87 13 16
2011 CS-02 38 38 12 6 4 2 0 78 10 50
2011 CS-03 28 34 19 6 3 9 0 69 10 32

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 50 33 0 0 17 0 0 83 17 12
2014 CS 44 39 6 6 6 0 0 83 11 18
2011 CS 50 32 7 5 5 0 1 83 10 111
2011 CS-01 75 25 0 0 0 0 0 100 0 16
2011 CS-02 46 36 6 6 4 0 2 84 10 50
2011 CS-03 44 34 13 6 3 0 0 78 9 32
2008 CS 46 28 18 4 5 0 0 74 8 85
2008 CS-01 50 27 9 9 5 0 0 77 14 22
2008 CS-02 44 33 15 3 5 0 0 77 8 39
2008 CS-03 42 21 32 0 5 0 0 63 5 19

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 33 8 8 8 0 0 75 17 12
2014 CS 33 50 11 0 6 0 0 83 6 18
2011 CS 38 33 14 5 7 2 0 72 13 111
2011 CS-01 63 19 13 6 0 0 0 81 6 16
2011 CS-02 42 36 8 4 10 0 0 78 14 50
2011 CS-03 22 41 25 3 6 3 0 65 10 32

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 33 17 0 8 0 0 75 8 12
2014 CS 33 44 11 6 6 0 0 78 11 18
2011 CS 32 41 14 8 4 1 0 74 12 111
2011 CS-01 50 44 6 0 0 0 0 94 0 16
2011 CS-02 34 42 14 6 4 0 0 76 10 50
2011 CS-03 16 50 19 9 3 3 0 68 13 32
2008 CS 46 26 15 11 2 0 0 72 13 85
2008 CS-01 41 27 18 5 9 0 0 68 14 22
2008 CS-02 46 28 10 15 0 0 0 74 15 39
2008 CS-03 47 21 26 5 0 0 0 68 5 19

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 42 17 0 8 0 0 75 8 12
2014 CS 39 28 11 11 6 0 6 71 18 18
2011 CS 33 28 16 11 10 2 0 62 21 111
2011 CS-01 50 25 0 13 6 6 0 80 20 16
2011 CS-02 36 30 18 6 10 0 0 66 16 50
2011 CS-03 22 25 25 16 9 3 0 48 26 32
2008 CS 39 22 16 18 5 0 0 61 22 85
2008 CS-01 45 18 14 14 9 0 0 64 23 22
2008 CS-02 41 26 13 18 3 0 0 67 21 39
2008 CS-03 26 26 21 21 5 0 0 53 26 19
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 CS 17 58 25 12
2014 CS 17 61 22 18
2011 CS 22 36 42 111
2011 CS-01 19 50 31 16
2011 CS-02 22 42 36 50
2011 CS-03 19 25 56 32
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 8 25 17 17 0 8 36 36 12
2014 CS 17 17 28 11 0 22 6 46 15 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 42 0 8 8 0 0 83 17 12
2014 CS 28 28 17 11 0 17 0 67 13 18
2011 CS 22 37 13 5 5 18 0 72 12 110
2011 CS-01 31 38 6 6 0 19 0 85 8 16
2011 CS-02 24 44 8 2 6 16 0 81 10 50
2011 CS-03 10 32 23 3 6 26 0 57 13 31
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 50 8 0 0 0 0 92 0 12
2014 CS 28 50 11 0 6 0 6 82 6 18
2011 CS 29 51 11 3 5 1 1 81 7 110
2011 CS-01 13 40 13 0 20 7 7 62 23 15
2011 CS-02 24 52 14 6 4 0 0 76 10 50
2011 CS-03 34 56 9 0 0 0 0 91 0 32
2008 CS 28 40 16 8 4 4 0 71 12 85
2008 CS-01 9 32 18 23 9 9 0 45 35 22
2008 CS-02 26 41 23 5 3 3 0 68 8 39
2008 CS-03 42 53 5 0 0 0 0 95 0 19

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 33 42 17 0 0 0 42 17 12
2014 CS 11 22 22 22 0 22 0 43 29 18
2011 CS 9 14 25 6 6 34 5 37 21 110
2011 CS-01 13 7 20 20 0 20 20 33 33 15
2011 CS-02 14 16 24 4 8 32 2 45 18 50
2011 CS-03 0 19 25 3 6 41 6 35 18 32

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 50 25 17 0 8 0 0 75 8 12
2014 CS 39 28 11 17 0 0 6 71 18 18
2011 CS 45 29 12 1 2 10 1 84 3 110
2011 CS-01 47 13 20 0 0 13 7 75 0 15
2011 CS-02 42 32 10 0 2 14 0 86 2 50
2011 CS-03 44 38 13 0 3 3 0 84 3 32
2008 CS 40 34 14 0 2 9 0 82 3 85
2008 CS-01 14 36 23 0 9 18 0 61 11 22
2008 CS-02 38 33 18 0 0 10 0 80 0 39
2008 CS-03 63 37 0 0 0 0 0 100 0 19

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 33 17 0 8 0 0 75 8 12
2014 CS 33 39 11 6 0 6 6 81 6 18
2011 CS 34 31 13 3 5 14 2 76 9 110
2011 CS-01 40 20 7 0 7 20 7 82 9 15
2011 CS-02 32 32 10 2 6 16 2 78 10 50
2011 CS-03 28 38 19 3 3 9 0 72 7 32
2008 CS 36 30 12 8 4 8 2 73 13 84
2008 CS-01 19 24 19 5 10 14 10 56 19 21
2008 CS-02 36 28 13 10 3 10 0 71 14 39
2008 CS-03 47 42 5 5 0 0 0 89 5 19
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 25 17 8 8 8 8 60 20 12
2014 CS 11 28 22 11 0 22 6 54 15 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 42 0 0 17 0 0 83 17 12
2014 CS 33 39 17 6 0 6 0 76 6 18
2011 CS 32 33 13 3 3 17 0 78 7 111
2011 CS-01 50 19 0 0 0 31 0 100 0 16
2011 CS-02 34 40 10 4 2 10 0 82 7 50
2011 CS-03 22 22 28 3 0 25 0 58 4 32
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 25 25 17 0 0 0 58 17 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 17 50 8 17 8 0 0 67 25 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 50 0 25 0 0 0 75 25 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 33 8 17 8 0 8 64 27 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 50 25 17 8 0 0 0 75 8 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 8 42 8 0 0 0 50 8 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 42 8 8 8 0 0 75 17 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 17 17 17 8 0 0 58 25 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 17 25 17 8 0 0 50 25 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 33 25 0 0 0 0 75 0 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 67 25 0 0 8 0 0 92 8 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 58 25 0 0 17 0 0 83 17 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 58 8 8 0 0 0 83 8 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 50 25 0 17 8 0 0 75 25 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 25 17 0 0 0 17 80 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 67 25 0 0 0 0 8 100 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 33 25 0 0 0 0 75 0 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 75 0 8 8 0 0 8 82 9 12

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 17 50 17 8 8 0 0 67 17 12

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 8 50 25 8 0 0 33 17 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 50 8 0 0 0 0 92 0 12

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 25 8 17 17 0 0 58 33 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 42 8 8 8 0 0 33 67 12
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