2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	47	4	11	4	0	82	15	1175
2017	Term	48	38	2	9	3	0	86	12	68
2017	Casual	41	51	4	3	0	0	92	3	29
2017	Student	63	30	0	7	0	0	93	7	38
2014	Indeterminate (permanent)	34	45	5	12	4	0	79	16	1379
2014	Term	46	42	3	3	7	0	87	10	88
2014	Casual	44	46	3	7	0	0	90	7	28
2014	Student	55	36	0	9	0	0	91	9	19
2011	Indeterminate (permanent)	43	44	3	7	3	0	86	10	1774
2011	Term	48	42	5	5	1	1	90	5	146
2011	Casual	54	41	2	2	0	0	96	2	45
2011	Student	51	37	7	3	3	0	87	6	33
2008	Indeterminate (permanent)	47	40	3	8	2	0	87	10	1295
2008	Term	54	39	2	4	2	0	93	5	107
2008	Casual	34	45	9	10	3	0	79	12	37
2008	Student	67	19	5	10	0	0	86	10	21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	73	18	3	3	1	1	1	93	4	1167
2017	Term	80	15	1	3	0	0	1	96	3	68
2017	Casual	76	21	0	0	0	3	0	100	0	29
2017	Student	90	10	0	0	0	0	0	100	0	38
2014	Indeterminate (permanent)	71	18	5	3	1	0	1	91	4	1379
2014	Term	74	20	4	1	0	0	1	95	1	88
2014	Casual	76	22	0	3	0	0	0	97	3	28
2014	Student	88	6	0	0	6	0	0	94	6	19
2011	Indeterminate (permanent)	76	15	4	3	2	1	1	92	5	1772
2011	Term	81	13	1	3	1	0	1	94	4	146
2011	Casual	86	9	0	0	2	0	2	98	2	44
2011	Student	93	3	4	0	0	0	0	96	0	33
2008	Indeterminate (permanent)	77	15	2	3	1	0	1	94	4	1293
2008	Term	87	8	2	3	0	0	0	95	3	107
2008	Casual	84	12	3	2	0	0	0	95	2	37
2008	Student	72	14	5	0	9	0	0	86	9	21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	67	17	5	6	4	0	1	86	10	1175
2017	Term	80	6	4	5	4	0	1	87	9	68
2017	Casual	56	36	3	0	4	0	0	92	4	29
2017	Student	82	10	5	0	0	3	0	94	0	38
2014	Indeterminate (permanent)	66	18	4	6	5	0	1	86	11	1377
2014	Term	71	18	4	3	4	0	0	89	7	88
2014	Casual	64	12	11	7	6	0	0	76	13	28
2014	Student	88	6	0	0	6	0	0	94	6	19
2011	Indeterminate (permanent)	71	15	3	5	5	0	1	87	10	1771
2011	Term	79	12	3	3	2	0	1	92	5	146
2011	Casual	73	14	2	7	0	0	5	91	7	44
2011	Student	85	15	0	0	0	0	0	100	0	33
2008	Indeterminate (permanent)	72	15	4	6	3	0	1	87	9	1293
2008	Term	81	8	3	5	3	0	0	89	8	107
2008	Casual	76	19	3	0	2	0	0	95	2	37
2008	Student	77	0	9	5	9	0	0	77	14	21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	37	5	12	6	0	76	18	1173
2017	Term	48	28	12	9	3	0	76	12	68
2017	Casual	44	35	3	6	3	8	86	10	29
2017	Student	54	24	6	15	0	0	79	15	38
2014	Indeterminate (permanent)	36	34	8	13	9	0	70	22	1378
2014	Term	41	35	8	5	11	0	76	16	88
2014	Casual	40	44	4	13	0	0	83	13	28
2014	Student	53	32	0	11	5	0	84	16	19
2011	Indeterminate (permanent)	42	34	7	10	6	0	77	16	1767
2011	Term	38	39	10	9	4	0	77	12	147
2011	Casual	69	18	4	4	0	4	91	4	45
2011	Student	53	30	7	4	6	0	83	10	32

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	39	11	13	6	0	0	71	18	1173
2017	Term	37	44	8	9	1	1	0	82	10	68
2017	Casual	25	56	0	9	3	3	3	87	13	29
2017	Student	46	36	3	8	7	0	0	82	15	38
2014	Indeterminate (permanent)	27	41	12	14	5	0	1	69	19	1375
2014	Term	40	38	9	10	3	0	0	78	13	88
2014	Casual	44	28	7	6	14	0	0	72	21	28
2014	Student	60	26	0	10	5	0	0	85	15	19
2011	Indeterminate (permanent)	29	42	13	10	5	0	1	72	15	1772
2011	Term	38	40	9	6	6	1	1	79	12	146
2011	Casual	35	32	9	18	2	0	5	70	21	44
2011	Student	24	44	10	10	6	3	3	73	17	33
2008	Indeterminate (permanent)	33	41	10	11	4	0	1	75	15	1296
2008	Term	40	38	9	9	4	0	0	78	13	107
2008	Casual	16	31	14	16	14	0	10	51	33	37
2008	Student	61	19	11	10	0	0	0	80	10	21

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	38	6	10	4	81	13	1171
2017	Term	51	34	8	7	0	84	7	68
2017	Casual	33	35	20	6	7	68	13	29
2017	Student	57	32	3	5	3	89	8	38
2014	Indeterminate (permanent)	40	39	8	9	4	79	13	1380
2014	Term	46	39	7	6	2	85	8	89
2014	Casual	35	41	7	7	8	77	16	28
2014	Student	39	47	5	10	0	85	10	19
2011	Indeterminate (permanent)	43	38	8	8	4	80	11	1771
2011	Term	44	37	10	6	3	81	9	146
2011	Casual	45	32	8	11	4	76	15	45
2011	Student	40	45	6	7	3	84	10	33
2008	Indeterminate (permanent)	38	43	9	7	3	81	10	1295
2008	Term	45	42	10	3	0	86	3	107
2008	Casual	43	40	14	3	0	82	3	37
2008	Student	42	33	6	9	10	75	19	21

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	49	34	4	9	3	84	12	1172
2017	Term	53	34	6	6	2	87	7	68
2017	Casual	36	32	13	16	3	68	19	29
2017	Student	63	25	3	7	3	87	10	38
2014	Indeterminate (permanent)	45	37	7	7	3	82	11	1380
2014	Term	50	35	3	8	3	85	12	89
2014	Casual	36	41	7	8	8	76	16	28
2014	Student	55	34	6	5	0	89	5	19
2011	Indeterminate (permanent)	46	39	6	6	4	85	9	1772
2011	Term	50	32	5	8	4	83	12	146
2011	Casual	42	49	4	0	4	91	4	45
2011	Student	43	45	3	10	0	88	10	33
2008	Indeterminate (permanent)	44	41	7	6	2	85	8	1297
2008	Term	50	37	3	7	4	87	11	107
2008	Casual	32	50	6	6	6	82	12	37
2008	Student	51	25	5	10	10	76	19	21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	34	6	6	2	0	0	86	8	1165
2017	Term	54	36	5	4	0	0	0	90	4	68
2017	Casual	53	32	10	6	0	0	0	84	6	29
2017	Student	73	20	4	0	0	0	3	96	0	38
2014	Indeterminate (permanent)	48	35	8	5	3	0	0	84	8	1376
2014	Term	56	29	7	6	2	0	0	85	8	89
2014	Casual	61	26	6	3	4	0	0	87	7	28
2014	Student	58	33	0	0	5	5	0	95	5	19

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	34	8	9	6	0	77	15	1172
2017	Term	59	31	3	6	2	0	90	7	68
2017	Casual	56	31	13	0	0	0	87	0	29
2017	Student	82	10	0	5	3	0	92	8	38
2014	Indeterminate (permanent)	37	31	11	13	8	0	68	21	1380
2014	Term	45	37	10	4	3	0	83	8	89
2014	Casual	58	21	7	6	8	0	79	14	28
2014	Student	59	30	5	6	0	0	89	6	19
2011	Indeterminate (permanent)	39	36	9	9	7	1	75	16	1771
2011	Term	49	36	8	5	2	1	85	6	146
2011	Casual	65	22	7	6	0	0	86	6	45
2011	Student	67	21	7	6	0	0	88	6	33

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	24	12	14	14	3	8	55	31	1168
2017	Term	37	16	9	15	7	0	16	63	26	68
2017	Casual	6	25	9	13	12	4	31	48	39	29
2017	Student	24	8	12	8	3	5	39	58	19	38
2014	Indeterminate (permanent)	26	22	12	15	15	2	9	53	34	1380
2014	Term	24	25	10	19	8	3	11	57	32	89
2014	Casual	32	18	26	4	3	3	14	61	8	28
2014	Student	21	6	0	15	11	5	42	50	50	19
2011	Indeterminate (permanent)	26	24	10	16	15	2	7	54	34	1768
2011	Term	27	29	10	11	6	6	11	68	20	147
2011	Casual	23	11	14	9	9	2	33	52	27	45
2011	Student	27	8	9	6	13	6	30	56	30	33
2008	Indeterminate (permanent)	35	23	8	13	13	2	6	63	28	1295
2008	Term	32	25	9	12	10	3	10	64	25	107
2008	Casual	28	18	13	14	3	7	16	61	22	37
2008	Student	9	42	26	0	0	0	22	66	0	21

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	45	8	10	5	0	77	15	1175
2017	Term	51	40	4	3	2	0	91	5	67
2017	Casual	27	40	14	16	3	0	67	19	29
2017	Student	51	30	14	3	3	0	80	5	38
2014	Indeterminate (permanent)	26	47	11	9	6	0	73	16	1380
2014	Term	41	38	10	7	2	1	80	10	89
2014	Casual	39	30	8	11	12	0	69	23	28
2014	Student	33	37	20	10	0	0	70	10	19
2011	Indeterminate (permanent)	30	42	12	11	6	0	72	16	1770
2011	Term	37	36	14	9	3	0	74	12	147
2011	Casual	43	38	7	11	2	0	81	13	45
2011	Student	38	49	3	10	0	0	87	10	32
2008	Indeterminate (permanent)	32	44	11	9	4	0	77	13	1290
2008	Term	45	42	7	6	0	0	87	6	107
2008	Casual	38	25	21	14	3	0	63	17	36
2008	Student	47	39	0	14	0	0	86	14	21

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	38	13	13	11	0	0	63	24	1173
2017	Term	38	33	12	16	0	2	0	72	16	68
2017	Casual	32	39	14	6	10	0	0	71	16	29
2017	Student	55	33	7	3	3	0	0	87	5	38
2014	Indeterminate (permanent)	21	36	15	17	10	0	0	58	27	1379
2014	Term	29	38	10	17	4	1	1	69	21	89
2014	Casual	55	14	10	13	8	0	0	68	22	28
2014	Student	54	36	0	10	0	0	0	90	10	19
2011	Indeterminate (permanent)	23	41	13	14	10	0	0	63	24	1773
2011	Term	26	44	15	9	5	1	0	70	14	146
2011	Casual	50	39	6	2	2	0	0	89	4	45
2011	Student	63	25	9	3	0	0	0	88	3	33

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	40	9	13	7	71	20	1173
2017	Term	51	34	7	5	3	84	9	68
2017	Casual	13	57	17	12	0	71	12	29
2017	Student	54	22	5	14	5	76	19	38

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	40	10	7	4	1	78	11	1172
2017	Term	58	23	9	7	3	0	81	10	68
2017	Casual	40	31	23	3	3	0	71	6	29
2017	Student	63	23	0	11	3	0	86	14	38
2014	Indeterminate (permanent)	37	40	11	8	3	1	77	11	1377
2014	Term	36	48	8	3	3	1	86	6	89
2014	Casual	54	27	8	7	3	0	82	10	28
2014	Student	55	35	0	10	0	0	90	10	19
2011	Indeterminate (permanent)	34	44	9	8	4	1	79	12	1773
2011	Term	42	39	8	9	2	0	81	11	146
2011	Casual	55	31	4	9	0	0	86	9	45
2011	Student	34	48	6	9	3	0	82	12	33
2008	Indeterminate (permanent)	38	40	11	7	4	1	78	11	1294
2008	Term	47	40	8	5	0	0	87	5	107
2008	Casual	42	31	16	8	3	0	73	11	36
2008	Student	48	29	9	8	5	0	77	13	21

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	39	11	13	10	66	22	1173
2017	Term	43	29	12	11	5	72	16	68
2017	Casual	40	27	20	7	6	67	13	29
2017	Student	51	30	11	6	3	80	9	38

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	36	8	4	2	86	6	1174
2017	Term	59	34	6	2	0	92	2	68
2017	Casual	36	45	13	6	0	80	6	29
2017	Student	59	33	0	5	3	92	8	38
2014	Indeterminate (permanent)	59	28	8	3	1	87	4	1378
2014	Term	68	23	6	1	1	91	2	89
2014	Casual	66	20	7	4	3	86	7	28
2014	Student	59	25	16	0	0	84	0	19
2011	Indeterminate (permanent)	55	32	8	4	1	87	5	1771
2011	Term	58	30	9	3	1	88	3	147
2011	Casual	65	25	10	0	0	90	0	45
2011	Student	49	45	4	3	0	93	3	33

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	41	10	13	7	0	0	70	21	1172
2017	Term	39	38	11	12	0	0	0	77	12	68
2017	Casual	26	48	3	17	6	0	0	74	23	29
2017	Student	60	22	13	4	2	0	0	82	6	38
2014	Indeterminate (permanent)	22	42	12	16	8	0	0	65	23	1379
2014	Term	31	41	10	13	5	0	0	72	18	89
2014	Casual	22	47	10	14	8	0	0	68	22	28
2014	Student	48	32	5	16	0	0	0	79	16	19
2011	Indeterminate (permanent)	29	40	11	13	7	0	0	69	20	1771
2011	Term	35	43	9	9	3	1	0	79	12	147
2011	Casual	56	31	4	4	4	0	0	87	9	45
2011	Student	41	36	9	8	3	0	3	79	12	33

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	35	12	12	7	69	19	1174
2017	Term	44	33	11	10	2	77	11	68
2017	Casual	26	48	10	10	6	74	16	29
2017	Student	59	21	5	10	5	79	15	38
2014	Indeterminate (permanent)	29	37	13	13	7	66	21	1377
2014	Term	38	37	11	10	4	75	14	89
2014	Casual	30	43	6	14	7	72	22	28
2014	Student	39	51	0	10	0	90	10	19

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	39	12	11	6	0	1	70	18	1174
2017	Term	45	36	11	9	0	0	0	81	9	68
2017	Casual	42	39	3	7	7	0	3	83	13	29
2017	Student	69	17	3	8	3	0	0	86	11	37
2014	Indeterminate (permanent)	27	40	14	12	7	0	0	67	19	1378
2014	Term	34	43	11	7	5	0	0	78	12	89
2014	Casual	44	25	7	20	4	0	0	69	24	28
2014	Student	40	41	10	5	0	0	5	84	5	19
2011	Indeterminate (permanent)	36	40	11	9	4	1	0	76	13	1770
2011	Term	47	41	7	1	2	2	0	90	3	147
2011	Casual	75	18	4	2	0	0	0	93	2	45
2011	Student	55	33	10	0	0	0	3	90	0	33

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	40	11	8	4	0	78	12	1170
2017	Term	55	34	8	3	0	0	89	3	68
2017	Casual	36	35	16	13	0	0	71	13	29
2017	Student	61	26	4	5	3	0	87	8	38
2014	Indeterminate (permanent)	34	40	13	8	4	0	74	12	1379
2014	Term	49	35	8	5	2	1	85	8	89
2014	Casual	43	38	8	4	7	0	81	12	28
2014	Student	40	55	5	0	0	0	95	0	19
2011	Indeterminate (permanent)	38	42	10	8	3	0	79	11	1774
2011	Term	49	34	10	5	1	1	83	6	147
2011	Casual	54	30	9	8	0	0	83	8	45
2011	Student	46	36	9	10	0	0	81	10	33
2008	Indeterminate (permanent)	40	44	7	6	3	0	84	9	1293
2008	Term	55	35	6	4	1	0	89	5	107
2008	Casual	45	41	7	5	3	0	85	8	36
2008	Student	51	30	5	5	10	0	81	14	21

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	37	18	8	5	0	1	69	13	1172
2017	Term	53	30	12	3	1	1	0	84	4	68
2017	Casual	51	41	0	3	0	0	4	97	3	29
2017	Student	69	21	5	3	0	0	3	92	3	38
2014	Indeterminate (permanent)	29	35	20	10	6	0	1	64	16	1380
2014	Term	41	37	14	4	2	1	0	79	7	89
2014	Casual	62	13	14	7	4	0	0	75	10	28
2014	Student	48	42	4	0	5	0	0	91	5	19
2011	Indeterminate (permanent)	29	35	19	9	6	0	0	65	16	1771
2011	Term	49	36	9	5	1	0	0	85	6	147
2011	Casual	56	40	2	0	2	0	0	96	2	45
2011	Student	60	27	10	4	0	0	0	87	4	33
2008	Indeterminate (permanent)	24	35	20	12	8	0	0	59	20	1294
2008	Term	47	29	16	6	1	0	1	76	7	107
2008	Casual	39	38	18	2	0	0	3	80	2	37
2008	Student	59	27	9	0	5	0	0	86	5	21

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	26	39	16	6	1	1	22	38	1170
2017	Term	4	17	32	26	18	1	1	45	22	68
2017	Casual	3	24	22	32	19	0	0	51	27	29
2017	Student	5	14	14	40	17	0	11	63	21	38
2014	Indeterminate (permanent)	13	30	35	16	5	0	1	21	44	1377
2014	Term	7	18	36	22	10	4	2	34	27	89
2014	Casual	7	26	23	26	14	0	4	42	34	28
2014	Student	11	26	26	22	16	0	0	37	37	19
2011	Indeterminate (permanent)	15	29	35	13	6	1	2	19	45	1766
2011	Term	9	20	32	23	13	1	2	37	30	146
2011	Casual	2	13	26	25	25	2	7	54	16	45
2011	Student	3	9	37	23	25	3	0	50	12	32
2008	Indeterminate (permanent)	10	31	36	15	5	0	1	21	42	1290
2008	Term	1	27	32	24	11	2	3	37	30	107
2008	Casual	5	19	38	15	14	0	10	32	26	37
2008	Student	13	5	29	15	28	9	0	48	20	21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	21	30	23	11	2	2	36	34	1163
2017	Term	12	18	21	17	27	4	1	46	32	68
2017	Casual	6	24	22	26	13	6	3	43	33	29
2017	Student	7	3	16	28	41	0	6	73	11	37
2014	Indeterminate (permanent)	14	24	31	19	8	2	1	29	40	1375
2014	Term	13	15	34	16	17	3	1	35	30	89
2014	Casual	18	21	15	25	14	0	8	42	42	28
2014	Student	10	16	16	27	27	4	0	57	27	19
2011	Indeterminate (permanent)	15	22	29	20	10	2	2	31	39	1766
2011	Term	8	17	31	23	15	5	1	40	27	145
2011	Casual	11	15	16	13	35	3	7	53	29	45
2011	Student	3	7	16	38	37	0	0	74	10	32
2008	Indeterminate (permanent)	13	22	29	21	11	1	2	33	37	1294
2008	Term	5	17	27	28	14	5	4	46	24	107
2008	Casual	10	18	20	13	27	3	7	45	32	37
2008	Student	14	5	11	22	43	5	0	69	20	21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	28	30	10	5	1	2	15	54	1167
2017	Term	11	24	38	10	14	0	3	25	36	68
2017	Casual	17	13	30	16	25	0	0	41	29	29
2017	Student	21	5	25	22	16	5	5	43	29	38
2014	Indeterminate (permanent)	37	29	22	7	3	0	1	11	67	1376
2014	Term	25	29	11	19	9	4	2	30	58	89
2014	Casual	14	35	18	11	7	8	8	21	58	28
2014	Student	18	26	11	22	17	6	0	42	47	18
2011	Indeterminate (permanent)	36	26	22	8	4	1	2	13	65	1766
2011	Term	21	25	26	13	9	4	1	24	49	146
2011	Casual	22	20	21	12	16	0	9	31	47	44
2011	Student	21	7	19	23	22	3	6	49	30	32
2008	Indeterminate (permanent)	28	28	24	11	6	1	2	17	58	1291
2008	Term	11	25	26	17	13	5	4	33	39	107
2008	Casual	18	23	17	20	15	2	5	37	44	37
2008	Student	16	14	19	20	27	5	0	49	31	21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	11	20	35	23	9	1	2	33	31	1161
2017	Term	1	6	26	33	31	0	3	66	7	68
2017	Casual	0	11	19	44	26	0	0	70	11	29
2017	Student	3	8	10	34	42	0	3	79	11	38
2014	Indeterminate (permanent)	15	25	31	20	7	0	1	27	41	1376
2014	Term	4	8	25	34	22	4	2	60	13	89
2014	Casual	3	11	30	21	23	0	12	50	16	28
2014	Student	0	15	5	41	33	0	5	79	16	19
2011	Indeterminate (permanent)	16	23	32	20	7	1	2	28	40	1767
2011	Term	5	11	21	35	24	1	3	61	17	145
2011	Casual	9	8	9	21	46	0	7	72	18	44
2011	Student	3	9	17	20	48	0	3	70	13	31
2008	Indeterminate (permanent)	15	20	32	22	9	1	1	32	36	1291
2008	Term	4	11	20	36	23	3	4	63	16	107
2008	Casual	5	8	22	31	22	0	11	60	15	37
2008	Student	5	5	33	9	43	5	0	55	10	21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	25	26	15	7	1	2	23	50	1165
2017	Term	8	16	26	12	32	1	4	47	25	68
2017	Casual	3	14	23	22	38	0	0	60	17	29
2017	Student	5	14	10	22	37	5	7	67	22	38
2014	Indeterminate (permanent)	26	28	25	13	6	0	2	19	55	1375
2014	Term	9	25	21	15	25	3	2	42	35	89
2014	Casual	18	17	21	11	26	0	7	40	38	28
2014	Student	15	5	15	22	32	6	5	61	23	19
2011	Indeterminate (permanent)	22	25	29	15	6	1	3	21	49	1768
2011	Term	9	18	21	25	20	2	5	49	29	146
2011	Casual	13	6	17	11	38	0	14	58	23	45
2011	Student	4	3	12	20	46	6	9	78	8	32
2008	Indeterminate (permanent)	17	25	28	18	10	1	2	29	43	1291
2008	Term	6	8	29	22	24	3	7	52	16	106
2008	Casual	5	13	31	17	16	2	16	40	22	37
2008	Student	11	14	9	28	33	5	0	64	26	21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	20	28	23	12	2	3	36	34	1167
2017	Term	11	18	26	12	25	2	6	41	32	68
2017	Casual	7	20	16	27	31	0	0	58	27	29
2017	Student	4	11	21	23	24	8	8	57	18	38
2014	Indeterminate (permanent)	14	19	30	22	11	1	3	35	34	1376
2014	Term	7	13	30	18	23	5	3	46	22	88
2014	Casual	10	18	10	22	22	4	13	54	34	28
2014	Student	20	5	15	17	21	5	17	49	32	19
2011	Indeterminate (permanent)	15	19	30	20	11	2	4	33	35	1766
2011	Term	9	18	22	22	16	7	6	44	31	145
2011	Casual	9	11	20	11	30	4	15	51	24	45
2011	Student	3	6	13	25	40	6	7	74	11	32
2008	Indeterminate (permanent)	17	24	27	17	12	1	2	30	42	1291
2008	Term	8	17	27	17	17	7	6	40	29	107
2008	Casual	5	13	17	20	14	7	25	49	26	37
2008	Student	14	9	9	34	23	9	0	64	26	21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	28	30	11	6	2	3	18	51	1167
2017	Term	7	25	31	14	17	2	4	33	34	68
2017	Casual	12	14	41	3	23	6	0	28	29	29
2017	Student	14	10	25	27	11	5	8	44	27	38
2014	Indeterminate (permanent)	29	28	26	10	4	1	2	14	59	1378
2014	Term	17	25	24	11	19	1	2	32	43	88
2014	Casual	20	10	24	15	20	3	8	39	34	28
2014	Student	10	11	20	25	17	6	12	50	25	19

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	70	14	4	4	3	0	3	88	8	1171
2017	Term	83	5	4	6	1	0	1	89	7	68
2017	Casual	64	19	7	4	0	0	7	89	4	29
2017	Student	79	7	8	3	0	3	0	89	3	38
2014	Indeterminate (permanent)	73	13	4	4	4	0	2	88	8	1380
2014	Term	77	8	9	0	1	0	5	90	1	89
2014	Casual	62	18	4	8	3	0	4	84	12	28
2014	Student	84	0	6	4	6	0	0	84	10	19
2011	Indeterminate (permanent)	69	16	4	4	4	0	3	88	8	1769
2011	Term	77	7	4	5	1	0	5	89	7	147
2011	Casual	87	11	0	0	0	0	2	100	0	44
2011	Student	84	9	7	0	0	0	0	93	0	33
2008	Indeterminate (permanent)	69	13	4	4	5	0	5	86	9	1297
2008	Term	77	6	3	4	2	0	8	91	6	107
2008	Casual	78	11	5	2	3	0	2	90	5	37
2008	Student	47	14	10	0	14	0	15	72	17	21

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	32	13	12	11	4	4	61	25	1173
2017	Term	41	18	7	14	2	4	13	72	19	68
2017	Casual	25	29	13	7	3	11	12	71	13	29
2017	Student	53	19	10	0	4	3	11	84	5	38
2014	Indeterminate (permanent)	29	31	13	13	9	2	3	64	23	1380
2014	Term	37	32	7	9	6	6	2	76	17	89
2014	Casual	50	18	0	3	12	14	3	82	18	28
2014	Student	37	27	11	10	0	0	16	75	12	19

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	31	8	11	9	0	71	21	1172
2017	Term	55	20	9	13	2	0	76	15	68
2017	Casual	47	28	7	6	13	0	75	19	29
2017	Student	70	23	3	3	2	0	93	4	38
2014	Indeterminate (permanent)	41	28	9	13	8	0	69	21	1378
2014	Term	49	23	11	8	9	1	72	17	89
2014	Casual	69	7	7	13	4	0	76	17	28
2014	Student	52	22	5	22	0	0	73	22	19

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	33	11	12	7	2	1	68	20	1169
2017	Term	60	23	6	10	2	0	0	83	11	68
2017	Casual	44	27	10	16	3	0	0	71	19	29
2017	Student	59	22	10	10	0	0	0	80	10	38
2014	Indeterminate (permanent)	30	38	11	13	5	1	0	69	19	1377
2014	Term	41	33	8	12	4	2	1	76	16	89
2014	Casual	54	17	14	0	11	3	0	74	12	28
2014	Student	59	10	6	10	0	16	0	81	12	19
2011	Indeterminate (permanent)	31	38	11	12	6	2	0	70	19	1771
2011	Term	46	25	15	7	5	1	2	73	12	146
2011	Casual	54	26	7	4	2	4	2	86	7	45
2011	Student	43	34	10	10	0	3	0	80	10	32
2008	Indeterminate (permanent)	37	35	9	12	4	2	1	74	17	1295
2008	Term	44	37	9	6	2	1	1	83	8	106
2008	Casual	48	25	9	4	9	5	0	77	14	37
2008	Student	39	38	10	14	0	0	0	76	14	21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	31	13	12	8	7	1	64	22	1175
2017	Term	39	22	16	8	3	10	2	69	13	68
2017	Casual	28	30	12	13	0	16	0	70	16	29
2017	Student	49	11	8	6	2	16	8	79	10	38
2014	Indeterminate (permanent)	29	28	14	12	10	6	1	61	23	1375
2014	Term	35	27	13	7	7	11	0	69	16	89
2014	Casual	50	13	4	15	15	3	0	65	31	28
2014	Student	37	0	0	5	5	53	0	79	21	19
2011	Indeterminate (permanent)	33	28	11	12	9	6	0	65	23	1771
2011	Term	35	28	15	6	7	9	1	69	14	146
2011	Casual	42	20	7	7	7	13	4	76	16	44
2011	Student	36	28	10	8	0	15	3	78	10	33
2008	Indeterminate (permanent)	36	27	13	10	7	6	1	68	18	1294
2008	Term	41	26	12	9	3	8	2	74	13	106
2008	Casual	33	33	5	4	12	10	3	76	18	37
2008	Student	33	14	14	5	9	16	9	62	19	21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	19	17	19	14	15	3	39	40	1174
2017	Term	20	20	10	13	5	30	1	59	26	68
2017	Casual	12	26	23	7	10	23	0	49	21	29
2017	Student	26	14	5	23	2	22	8	57	36	38
2014	Indeterminate (permanent)	9	23	19	20	15	12	2	38	40	1378
2014	Term	14	15	15	16	11	22	6	40	39	89
2014	Casual	29	14	14	7	8	25	3	60	20	28
2014	Student	21	5	5	5	5	38	21	63	24	19

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	35	8	8	4	80	12	1172
2017	Term	65	25	5	5	0	90	5	68
2017	Casual	42	45	3	3	7	87	10	29
2017	Student	77	16	5	0	2	93	2	38
2014	Indeterminate (permanent)	42	36	9	9	3	79	12	1377
2014	Term	54	32	5	6	2	87	8	89
2014	Casual	75	17	4	0	3	92	3	28
2014	Student	74	21	0	5	0	95	5	19

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	36	9	9	7	1	0	76	16	1173
2017	Term	51	31	7	9	2	1	0	82	11	68
2017	Casual	32	49	11	6	3	0	0	80	9	29
2017	Student	57	30	3	7	3	0	0	87	10	38
2014	Indeterminate (permanent)	33	37	13	10	6	0	0	70	17	1379
2014	Term	36	39	9	10	3	1	1	77	14	89
2014	Casual	47	30	14	6	3	0	0	77	9	28
2014	Student	50	50	0	0	0	0	0	100	0	19
2011	Indeterminate (permanent)	34	37	10	12	7	0	0	71	19	1772
2011	Term	35	39	14	7	5	0	0	74	12	147
2011	Casual	62	27	8	2	0	0	0	89	2	45
2011	Student	57	33	10	0	0	0	0	90	0	33
2008	Indeterminate (permanent)	34	34	11	12	8	0	0	69	20	1295
2008	Term	39	36	8	11	6	1	0	75	18	107
2008	Casual	48	26	14	6	3	3	0	77	8	37
2008	Student	42	40	5	4	10	0	0	82	13	21

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	30	9	9	4	1	0	77	13	1173
2017	Term	51	29	8	9	0	2	0	82	9	68
2017	Casual	38	56	3	0	3	0	0	94	3	29
2017	Student	61	28	3	5	3	0	0	89	8	38
2014	Indeterminate (permanent)	40	32	13	8	6	1	0	73	14	1378
2014	Term	40	39	10	4	2	3	0	82	7	89
2014	Casual	67	23	10	0	0	0	0	90	0	28
2014	Student	60	36	5	0	0	0	0	95	0	19
2011	Indeterminate (permanent)	42	29	11	8	7	2	0	73	16	1772
2011	Term	49	30	11	3	5	1	1	81	8	147
2011	Casual	74	19	4	0	0	2	0	95	0	45
2011	Student	63	21	9	6	0	0	0	84	6	33
2008	Indeterminate (permanent)	43	29	9	10	7	2	0	73	18	1294
2008	Term	52	23	7	11	5	3	0	76	16	107
2008	Casual	58	31	3	6	3	0	0	89	8	37
2008	Student	53	29	9	9	0	0	0	82	9	21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	33	9	9	7	0	0	75	16	1171
2017	Term	52	26	9	10	2	1	0	79	12	68
2017	Casual	41	37	12	7	3	0	0	78	10	29
2017	Student	74	12	5	5	3	0	0	86	8	38
2014	Indeterminate (permanent)	38	33	12	11	6	0	0	71	17	1379
2014	Term	47	29	7	7	7	2	1	78	14	88
2014	Casual	62	29	3	3	0	3	0	94	3	28
2014	Student	69	21	5	5	0	0	0	90	5	19
2011	Indeterminate (permanent)	37	35	9	10	8	1	0	73	18	1768
2011	Term	39	41	9	6	4	0	0	80	10	145
2011	Casual	71	23	0	4	2	0	0	93	7	45
2011	Student	59	25	9	6	0	0	0	85	6	32
2008	Indeterminate (permanent)	36	32	10	13	9	0	0	69	22	1295
2008	Term	52	30	8	7	3	0	0	82	10	107
2008	Casual	62	27	0	6	5	0	0	89	11	37
2008	Student	46	31	5	9	0	5	5	85	10	20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	79	10	4	2	2	0	3	92	4	1173
2017	Term	87	6	3	0	1	0	3	95	1	68
2017	Casual	74	16	3	4	0	0	3	93	4	29
2017	Student	85	10	0	0	3	3	0	97	3	38
2014	Indeterminate (permanent)	79	10	4	2	2	0	2	92	4	1378
2014	Term	80	10	3	3	1	0	2	92	4	89
2014	Casual	78	12	0	4	3	3	0	93	7	28
2014	Student	84	10	6	0	0	0	0	94	0	19
2011	Indeterminate (permanent)	78	10	3	2	3	0	3	91	6	1771
2011	Term	84	9	2	1	1	0	3	96	2	147
2011	Casual	89	9	0	0	0	0	2	100	0	45
2011	Student	84	12	4	0	0	0	0	96	0	33
2008	Indeterminate (permanent)	80	7	2	3	3	1	4	91	6	1295
2008	Term	83	6	3	2	2	0	5	93	4	105
2008	Casual	89	4	2	0	3	0	2	95	3	37
2008	Student	80	6	5	0	5	0	5	90	5	21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	23	7	6	6	3	3	79	13	1173
2017	Term	60	16	4	4	0	9	7	90	5	68
2017	Casual	59	25	3	0	0	0	12	96	0	29
2017	Student	75	12	0	2	3	5	3	95	5	38
2014	Indeterminate (permanent)	45	23	10	6	8	3	4	73	16	1378
2014	Term	58	18	13	1	2	6	2	82	4	88
2014	Casual	68	18	4	4	3	3	0	89	7	28
2014	Student	73	12	0	5	0	0	10	95	5	19
2011	Indeterminate (permanent)	43	27	8	9	8	2	3	74	18	1772
2011	Term	57	22	7	3	4	3	4	85	8	147
2011	Casual	68	16	9	0	2	0	4	88	2	44
2011	Student	68	14	6	3	0	3	6	90	3	33

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	55	24	7	7	6	0	80	13	1172
2017	Term	62	19	7	5	1	6	86	6	68
2017	Casual	59	35	0	6	0	0	94	6	29
2017	Student	71	21	5	3	0	0	92	3	38

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	58	23	9	4	5	1	81	9	1172
2017	Term	74	13	7	3	1	1	88	5	68
2017	Casual	63	24	10	0	0	3	90	0	29
2017	Student	85	13	3	0	0	0	97	0	38

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	26	9	8	7	0	0	76	15	1172
2017	Term	59	25	6	3	4	2	0	86	8	68
2017	Casual	50	41	6	0	3	0	0	91	3	29
2017	Student	78	12	4	5	0	0	0	90	5	38
2014	Indeterminate (permanent)	43	29	11	10	7	0	0	72	16	1379
2014	Term	56	28	6	3	4	1	1	85	8	89
2014	Casual	62	25	8	6	0	0	0	87	6	28
2014	Student	74	21	0	5	0	0	0	95	5	19

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	34	15	10	5	3	8	67	17	364
2014	Indeterminate (permanent)	21	33	18	13	5	3	6	59	21	403

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	22	35	17	12	8	7	0	61	21	1170
2017	Term	39	32	6	9	3	12	0	81	13	68
2017	Casual	48	28	8	10	0	6	0	81	11	29
2017	Student	52	27	10	0	3	8	0	86	3	37
2014	Indeterminate (permanent)	19	34	17	14	9	8	0	57	24	1378
2014	Term	36	35	6	5	7	11	0	80	13	89
2014	Casual	49	22	4	6	8	12	0	80	15	28
2014	Student	53	26	0	5	0	17	0	94	6	19
2011	Indeterminate (permanent)	18	31	17	14	12	8	1	54	28	1769
2011	Term	32	36	13	3	4	10	1	77	8	146
2011	Casual	53	25	4	7	2	7	2	86	10	45
2011	Student	26	42	3	6	0	23	0	88	8	31

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	35	17	15	11	2	0	56	27	1173
2017	Term	37	33	11	8	10	1	0	71	18	68
2017	Casual	32	37	14	13	0	3	0	72	13	29
2017	Student	41	28	8	10	5	8	0	75	16	38
2014	Indeterminate (permanent)	16	32	19	18	12	3	0	49	31	1379
2014	Term	35	32	12	8	7	5	1	71	16	89
2014	Casual	43	24	11	11	8	4	0	69	19	28
2014	Student	46	27	6	0	5	17	0	87	6	19
2011	Indeterminate (permanent)	16	30	17	18	15	3	0	48	35	1766
2011	Term	30	36	18	7	5	5	0	69	12	146
2011	Casual	51	29	4	9	2	2	2	84	11	45
2011	Student	34	32	13	9	5	7	0	70	16	32
2008	Indeterminate (permanent)	24	32	16	15	11	2	0	57	26	1295
2008	Term	37	32	14	9	5	4	0	71	14	107
2008	Casual	34	38	7	13	5	0	3	74	19	37
2008	Student	43	29	5	10	8	0	5	76	19	21

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	32	19	18	13	4	0	48	32	1172
2017	Term	23	31	10	23	7	6	0	57	32	68
2017	Casual	26	35	24	6	3	7	0	65	10	29
2017	Student	46	17	8	14	4	11	0	71	20	38
2014	Indeterminate (permanent)	11	27	20	22	15	5	0	40	39	1380
2014	Term	22	32	13	17	8	9	0	59	26	88
2014	Casual	36	10	28	14	8	4	0	49	23	28
2014	Student	47	10	17	10	0	17	0	68	12	19
2011	Indeterminate (permanent)	7	28	18	25	17	5	0	37	44	1771
2011	Term	18	39	16	13	10	5	0	60	24	146
2011	Casual	34	28	11	13	9	6	0	65	23	45
2011	Student	18	34	19	9	8	13	0	59	19	33
2008	Indeterminate (permanent)	11	31	17	23	12	6	0	45	37	1292
2008	Term	26	31	15	13	9	6	1	61	23	106
2008	Casual	27	25	13	25	3	5	3	56	30	37
2008	Student	28	14	9	11	13	25	0	56	32	21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	30	16	17	15	4	50	33	1173
2017	Term	32	23	13	14	10	7	60	26	68
2017	Casual	32	34	16	10	10	0	65	19	29
2017	Student	49	11	11	7	11	11	67	21	38
2014	Indeterminate (permanent)	13	26	19	19	17	6	42	39	1376
2014	Term	22	32	12	17	10	7	58	29	89
2014	Casual	32	22	7	9	18	13	61	31	28
2014	Student	37	16	11	10	11	16	63	25	19
2011	Indeterminate (permanent)	9	28	18	20	17	8	41	40	1772
2011	Term	15	35	13	13	10	13	58	26	146
2011	Casual	43	31	4	7	9	6	79	16	45
2011	Student	18	40	10	12	8	13	66	23	33
2008	Indeterminate (permanent)	15	27	18	16	14	10	46	34	1295
2008	Term	27	29	17	14	8	6	60	22	107
2008	Casual	29	24	14	8	8	17	63	19	37
2008	Student	28	19	5	15	18	15	55	39	21

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	30	17	23	16	2	0	43	39	1174
2017	Term	19	37	15	15	12	3	0	58	27	67
2017	Casual	32	22	23	19	3	0	0	55	22	29
2017	Student	42	22	8	11	8	8	0	70	21	38
2014	Indeterminate (permanent)	10	29	18	25	16	2	0	40	43	1379
2014	Term	20	33	15	14	11	7	1	57	27	89
2014	Casual	32	22	21	10	11	4	0	56	22	28
2014	Student	37	15	16	11	5	17	0	62	19	19
2011	Indeterminate (permanent)	8	30	16	25	18	2	0	38	45	1766
2011	Term	14	36	18	14	11	5	0	54	27	145
2011	Casual	36	41	8	7	2	4	2	82	9	45
2011	Student	27	28	16	21	2	7	0	59	24	33
2008	Indeterminate (permanent)	12	31	15	25	15	2	0	44	41	1293
2008	Term	25	36	16	14	3	6	0	65	18	106
2008	Casual	28	22	14	15	17	0	3	52	33	37
2008	Student	45	9	13	14	9	5	5	60	26	21

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	40	18	13	6	1	0	62	20	1172
2017	Term	36	32	17	11	4	0	0	68	15	68
2017	Casual	32	40	10	16	3	0	0	71	19	29
2017	Student	58	26	3	5	0	8	0	91	6	38
2014	Indeterminate (permanent)	19	43	19	12	6	1	0	63	17	1379
2014	Term	28	39	19	10	1	2	0	69	11	89
2014	Casual	39	34	0	15	4	4	3	80	20	28
2014	Student	47	33	10	10	0	0	0	80	10	19
2011	Indeterminate (permanent)	21	44	14	12	7	1	0	66	20	1769
2011	Term	35	37	16	6	2	4	0	76	8	147
2011	Casual	38	50	9	0	0	2	0	91	0	45
2011	Student	36	43	10	9	3	0	0	79	12	33

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	40	10	4	2	3	83	7	1171
2017	Term	55	37	5	3	0	0	92	3	67
2017	Casual	38	37	16	3	0	7	80	3	29
2017	Student	64	26	8	2	0	0	90	2	38
2014	Indeterminate (permanent)	39	42	11	4	1	3	83	6	1376
2014	Term	48	35	9	2	1	5	87	3	89
2014	Casual	61	28	6	0	4	0	90	4	28
2014	Student	53	22	9	0	0	16	89	0	19
2011	Indeterminate (permanent)	36	39	13	5	2	3	78	8	1770
2011	Term	50	32	7	2	1	7	89	4	147
2011	Casual	53	35	5	2	2	2	91	4	45
2011	Student	44	43	10	0	0	4	90	0	32

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	37	12	8	4	2	1	75	12	1169
2017	Term	47	25	5	16	6	2	0	73	23	68
2017	Casual	29	27	12	12	7	9	3	64	22	29
2017	Student	42	30	10	10	0	8	0	79	11	38
2014	Indeterminate (permanent)	30	38	13	10	5	3	1	71	16	1378
2014	Term	30	34	7	15	6	8	0	69	23	89
2014	Casual	36	35	11	3	12	4	0	74	15	28
2014	Student	28	10	12	31	4	16	0	44	41	19
2011	Indeterminate (permanent)	31	36	12	9	7	5	1	70	17	1771
2011	Term	36	30	11	8	6	7	3	73	15	147
2011	Casual	51	30	0	11	4	2	2	84	16	45
2011	Student	31	31	22	10	3	0	3	64	13	32
2008	Indeterminate (permanent)	30	34	13	11	7	4	1	67	19	1295
2008	Term	33	32	13	10	7	4	0	68	18	106
2008	Casual	27	23	13	12	7	13	5	61	23	37
2008	Student	28	17	22	5	14	14	0	52	22	21

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	36	17	13	7	3	1	62	20	1172
2017	Term	32	30	18	8	3	9	0	68	12	68
2017	Casual	13	39	22	10	7	0	9	58	18	29
2017	Student	33	30	14	8	4	11	0	71	14	38
2014	Indeterminate (permanent)	17	30	23	15	8	5	1	50	25	1376
2014	Term	18	26	17	15	9	11	3	52	28	89
2014	Casual	28	20	15	11	22	4	0	50	34	28
2014	Student	11	37	6	15	4	21	6	65	26	19
2011	Indeterminate (permanent)	18	35	20	13	8	5	1	57	22	1766
2011	Term	25	33	24	7	4	4	2	62	12	146
2011	Casual	39	26	13	8	0	14	0	75	10	45
2011	Student	18	37	16	15	3	9	3	62	20	33

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	21	18	16	21	8	3	39	41	1170
2017	Term	32	16	11	18	12	6	5	54	34	68
2017	Casual	13	17	25	3	16	16	10	40	26	29
2017	Student	41	30	7	7	2	11	3	82	10	38
2014	Indeterminate (permanent)	11	17	19	20	21	9	2	32	47	1379
2014	Term	23	14	15	17	14	15	2	45	38	89
2014	Casual	20	29	13	6	12	16	4	61	22	28
2014	Student	17	15	20	11	5	21	11	47	23	19
2011	Indeterminate (permanent)	9	18	18	18	21	12	3	32	47	1770
2011	Term	16	24	15	11	8	19	6	54	26	146
2011	Casual	41	14	4	9	4	15	13	76	18	45
2011	Student	21	18	22	3	5	22	9	56	12	33

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	61	18	8	6	3	1	4	83	9	1175
2017	Term	74	6	3	7	6	2	3	83	14	67
2017	Casual	54	25	14	0	0	3	3	85	0	29
2017	Student	82	11	4	0	0	0	3	95	0	38
2014	Indeterminate (permanent)	58	20	9	5	4	1	3	81	9	1377
2014	Term	58	18	9	1	2	3	8	86	3	89
2014	Casual	53	26	0	8	3	4	6	88	12	28
2014	Student	68	5	6	10	0	0	11	82	12	19

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	69	18	5	2	1	2	2	91	3	1174
2017	Term	79	6	4	6	0	5	0	89	6	68
2017	Casual	57	21	6	7	0	6	3	86	7	29
2017	Student	87	5	3	0	0	3	2	97	0	38
2014	Indeterminate (permanent)	65	20	6	3	1	3	3	90	4	1379
2014	Term	68	15	8	0	1	6	1	90	1	89
2014	Casual	61	20	3	3	0	0	13	92	4	28
2014	Student	73	11	0	6	0	5	5	93	7	19
2011	Indeterminate (permanent)	68	17	7	2	1	2	3	89	4	1774
2011	Term	70	14	6	3	1	5	2	90	4	147
2011	Casual	72	11	9	0	0	2	7	90	0	45
2011	Student	69	12	4	0	0	7	8	96	0	33
2008	Indeterminate (permanent)	69	18	6	3	1	2	2	90	4	1295
2008	Term	70	14	5	2	1	7	1	92	3	107
2008	Casual	52	9	17	3	0	3	15	75	4	37
2008	Student	66	20	0	5	9	0	0	86	14	21

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	19	32	16	19	13	1	0	51	33	1174
2017	Term	36	23	11	12	13	4	0	62	27	68
2017	Casual	22	30	16	12	3	7	9	61	19	29
2017	Student	56	24	5	3	6	5	0	85	9	38
2014	Indeterminate (permanent)	18	32	19	17	11	2	0	52	29	1379
2014	Term	37	36	10	5	9	1	1	75	15	89
2014	Casual	39	15	14	7	15	0	10	60	24	28
2014	Student	46	32	12	0	5	0	5	82	5	19
2011	Indeterminate (permanent)	22	33	16	16	11	2	0	56	27	1772
2011	Term	30	35	17	6	8	3	1	67	15	147
2011	Casual	40	31	11	9	2	4	2	76	12	45
2011	Student	42	36	3	4	2	13	0	90	7	33
2008	Indeterminate (permanent)	26	35	14	13	10	2	0	62	24	1293
2008	Term	34	36	15	9	4	2	0	72	13	106
2008	Casual	25	30	14	8	5	9	8	66	17	37
2008	Student	37	44	5	5	10	0	0	81	14	21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	22	14	22	26	1	1	37	49	1168
2017	Term	19	23	13	13	21	9	3	47	39	68
2017	Casual	12	22	16	18	13	3	15	41	38	29
2017	Student	41	19	11	7	9	0	14	69	18	38
2014	Indeterminate (permanent)	13	20	15	24	25	3	1	34	51	1379
2014	Term	20	20	10	23	15	8	3	45	43	89
2014	Casual	14	24	10	4	35	3	10	43	45	28
2014	Student	25	22	17	5	5	0	26	64	13	19
2011	Indeterminate (permanent)	13	26	15	22	21	2	1	40	44	1772
2011	Term	18	26	15	16	21	3	1	46	38	147
2011	Casual	27	22	9	16	15	0	11	55	34	45
2011	Student	18	30	15	12	9	10	6	58	25	33
2008	Indeterminate (permanent)	17	32	13	17	18	2	1	51	36	1292
2008	Term	23	41	14	8	8	3	3	69	17	107
2008	Casual	5	30	18	11	17	2	17	44	34	36
2008	Student	35	46	0	0	5	9	5	95	5	21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	38	21	14	7	3	0	56	22	1171
2017	Term	30	30	18	12	5	5	0	63	17	68
2017	Casual	22	37	18	12	10	0	0	60	22	29
2017	Student	53	15	11	10	3	5	3	74	14	38

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	36	15	5	3	3	77	8	1170
2017	Term	45	34	13	1	3	4	83	4	67
2017	Casual	40	38	6	10	3	3	80	13	29
2017	Student	57	17	5	5	4	11	83	11	38
2014	Indeterminate (permanent)	40	33	15	4	3	6	77	7	1375
2014	Term	54	30	5	2	4	4	88	7	89
2014	Casual	57	28	0	3	8	3	88	12	28
2014	Student	62	21	6	5	6	0	83	11	19

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	42	12	6	3	1	78	10	1172
2017	Term	49	37	11	3	0	0	86	3	68
2017	Casual	38	46	0	13	3	0	84	16	29
2017	Student	59	31	3	5	2	0	90	7	38
2014	Indeterminate (permanent)	37	37	13	6	3	3	76	10	1378
2014	Term	53	31	9	2	3	2	85	6	89
2014	Casual	46	32	14	0	4	3	81	4	28
2014	Student	67	12	0	11	0	10	88	12	19
2011	Indeterminate (permanent)	29	41	15	7	5	3	72	12	1772
2011	Term	54	31	9	3	1	2	86	4	147
2011	Casual	65	26	2	4	2	0	92	6	45
2011	Student	54	33	10	0	3	0	87	3	33

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	39	11	6	5	0	0	79	10	1175
2017	Term	56	27	12	3	2	0	0	84	5	68
2017	Casual	51	33	10	6	0	0	0	84	6	29
2017	Student	78	16	6	0	0	0	0	94	0	37
2014	Indeterminate (permanent)	40	36	13	7	4	0	0	77	11	1375
2014	Term	51	38	7	2	2	0	0	89	4	88
2014	Casual	75	17	3	0	4	0	0	92	4	28
2014	Student	79	10	11	0	0	0	0	89	0	19
2011	Indeterminate (permanent)	36	39	12	8	5	0	0	75	13	1771
2011	Term	55	34	7	2	1	1	0	90	4	147
2011	Casual	74	24	2	0	0	0	0	98	0	45
2011	Student	72	12	17	0	0	0	0	83	0	33
2008	Indeterminate (permanent)	34	40	13	8	4	1	0	74	13	1292
2008	Term	58	28	10	4	0	0	0	86	4	107
2008	Casual	57	26	10	7	0	0	0	83	7	37
2008	Student	72	14	0	10	0	0	5	90	10	21

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	33	18	12	7	1	63	19	1173
2017	Term	52	20	17	10	2	0	71	12	68
2017	Casual	48	19	24	10	0	0	67	10	29
2017	Student	67	20	9	4	0	0	87	4	37
2014	Indeterminate (permanent)	22	34	21	14	9	1	57	23	1377
2014	Term	36	40	14	4	5	0	76	10	89
2014	Casual	39	40	7	14	0	0	79	14	28
2014	Student	44	51	0	5	0	0	95	5	19
2011	Indeterminate (permanent)	22	36	19	12	9	1	59	22	1768
2011	Term	40	32	18	7	3	1	72	10	147
2011	Casual	59	24	6	11	0	0	83	11	45
2011	Student	39	39	13	6	3	0	78	9	33

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	35	17	12	7	1	64	19	1174
2017	Term	49	25	9	12	5	0	74	16	68
2017	Casual	51	19	17	13	0	0	70	13	29
2017	Student	68	15	11	5	0	0	83	5	38
2014	Indeterminate (permanent)	22	35	19	16	8	0	57	24	1378
2014	Term	35	39	15	6	5	0	74	11	89
2014	Casual	39	36	14	11	0	0	75	11	28
2014	Student	37	58	5	0	0	0	95	0	19
2011	Indeterminate (permanent)	22	38	17	14	9	0	60	23	1768
2011	Term	41	34	14	7	3	1	76	10	146
2011	Casual	55	27	6	13	0	0	81	13	45
2011	Student	44	36	10	10	0	0	80	10	32
2008	Indeterminate (permanent)	28	39	13	12	6	0	68	19	1295
2008	Term	47	36	10	4	3	0	83	7	107
2008	Casual	43	38	12	0	7	0	81	7	37
2008	Student	54	27	0	14	5	0	81	19	21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	26	20	15	9	4	0	54	25	1173
2017	Term	49	22	10	12	4	3	0	73	17	68
2017	Casual	38	19	16	16	7	0	4	60	23	29
2017	Student	53	22	7	8	2	5	3	82	11	38
2014	Indeterminate (permanent)	24	26	20	16	11	4	1	52	28	1378
2014	Term	38	29	13	5	9	7	0	71	15	89
2014	Casual	39	28	7	14	12	0	0	67	26	28
2014	Student	26	39	20	0	10	5	0	68	10	19
2011	Indeterminate (permanent)	24	27	19	13	12	5	0	54	26	1769
2011	Term	50	19	8	11	6	4	2	73	18	147
2011	Casual	50	16	13	9	10	0	2	67	20	45
2011	Student	39	17	25	4	9	7	0	60	13	33
2008	Indeterminate (permanent)	29	28	17	14	8	4	0	60	23	1295
2008	Term	44	22	15	12	5	2	0	68	17	106
2008	Casual	30	26	22	6	5	8	2	63	13	37
2008	Student	25	24	14	19	10	9	0	53	31	21

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Indeterminate (permanent)	32	34	35	1173
2017	Term	32	23	45	68
2017	Casual	58	22	19	29
2017	Student	66	11	23	37
2014	Indeterminate (permanent)	32	32	36	1379
2014	Term	30	30	40	89
2014	Casual	53	6	40	28
2014	Student	48	25	27	19
2011	Indeterminate (permanent)	31	33	37	1773
2011	Term	29	32	39	145
2011	Casual	50	18	32	45
2011	Student	40	24	37	33

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Indeterminate (permanent)	14	24	48	6	1	7	394
2017	Term	0	9	0	8	75	8	22
2017	Casual	0	16	16	5	62	0	18
2017	Student	0	4	4	0	87	4	24
2014	Indeterminate (permanent)	11	30	46	8	9999	5	453
2014	Term	4	10	26	18	9999	42	27
2014	Casual	13	0	27	34	9999	26	15
2011	Indeterminate (permanent)	10	27	44	11	9999	7	555
2011	Term	2	30	20	16	9999	32	43
2011	Casual	4	0	17	5	9999	74	23
2011	Student	0	24	15	30	9999	30	13

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	20	80	1171
2014	Indeterminate (permanent)	22	78	1378
2014	Term	14	86	89

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	47	233
2014	Indeterminate (permanent)	44	305
2014	Term	47	13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	66	233
2014	Indeterminate (permanent)	72	305
2014	Term	62	13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	233
2014	Indeterminate (permanent)	9	305

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Indeterminate (permanent)	233
2014	Indeterminate (permanent)	305
2014	Term	13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	233
2014	Indeterminate (permanent)	4	305

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	233
2014	Indeterminate (permanent)	2	305

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	233
2014	Indeterminate (permanent)	7	305
2014	Term	0	13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	40	233
2014	Indeterminate (permanent)	37	305
2014	Term	46	13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	47	233
2014	Indeterminate (permanent)	51	305
2014	Term	46	13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	51	233
2014	Indeterminate (permanent)	53	305

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	45	233
2014	Indeterminate (permanent)	38	305

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	39	233
2014	Indeterminate (permanent)	34	305

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	52	233
2014	Indeterminate (permanent)	54	305
2014	Term	47	13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	32	233
2014	Indeterminate (permanent)	31	305

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	233
2014	Indeterminate (permanent)	7	305

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	233
2014	Indeterminate (permanent)	8	305

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	51	233
2014	Indeterminate (permanent)	44	305

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	233
2014	Indeterminate (permanent)	25	305
2014	Term	53	13

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	16	233
2014	Indeterminate (permanent)	14	305

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	59	232
2014	Indeterminate (permanent)	49	305
2014	Term	45	13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	31	232
2014	Indeterminate (permanent)	26	305

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	232
2014	Indeterminate (permanent)	9	305

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	20	232
2014	Indeterminate (permanent)	18	305

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	232
2014	Indeterminate (permanent)	13	305

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	232
2014	Indeterminate (permanent)	4	305

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	232
2014	Indeterminate (permanent)	15	305
2014	Term	37	13

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	232
2014	Indeterminate (permanent)	13	305
2014	Term	0	13

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	232
2014	Indeterminate (permanent)	29	305

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	222
2014	Indeterminate (permanent)	6	290

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	222
2014	Indeterminate (permanent)	13	290

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	222
2014	Indeterminate (permanent)	6	290

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	222
2014	Indeterminate (permanent)	5	290
2014	Term	0	12

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	222
2014	Indeterminate (permanent)	8	290

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	222
2014	Indeterminate (permanent)	12	290

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	16	222
2014	Indeterminate (permanent)	15	290

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	222
2014	Indeterminate (permanent)	7	290
2014	Term	0	12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	16	222
2014	Indeterminate (permanent)	12	290

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	28	222
2014	Indeterminate (permanent)	30	290
2014	Term	42	12

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	222
2014	Indeterminate (permanent)	7	290
2014	Term	0	12

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	47	222
2014	Indeterminate (permanent)	53	290
2014	Term	74	12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	55	222
2014	Indeterminate (permanent)	60	290
2014	Term	47	12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	222

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	222
2014	Indeterminate (permanent)	11	290

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	93	7	233

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	17	17	10	10	25	7	45	30	1175
2017	Term	19	8	13	6	4	36	14	54	21	68
2017	Casual	3	13	24	7	0	28	25	35	15	29
2017	Student	35	8	12	2	0	29	14	75	3	38
2014	Indeterminate (permanent)	10	14	22	11	9	26	7	37	31	1379
2014	Term	16	12	18	4	8	37	5	48	21	89
2014	Casual	18	14	19	0	7	32	10	55	11	28
2014	Student	10	5	6	6	0	47	26	55	22	19

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	32	18	8	8	8	1	63	17	1172
2017	Term	33	33	14	6	3	10	1	74	10	68
2017	Casual	36	25	20	7	3	9	0	67	11	29
2017	Student	48	18	11	4	0	16	3	81	5	38
2014	Indeterminate (permanent)	18	26	22	11	7	14	2	52	22	1379
2014	Term	25	21	19	8	4	22	1	60	15	89
2014	Casual	28	21	18	0	11	18	4	63	14	28
2014	Student	48	6	10	11	0	14	10	72	14	19
2011	Indeterminate (permanent)	23	33	19	9	5	10	0	63	16	1770
2011	Term	38	32	13	3	1	12	1	80	5	147
2011	Casual	53	33	7	0	0	6	0	92	0	45
2011	Student	33	19	21	0	0	24	3	71	0	33

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	51	8	6	2	1	3	84	8	1173
2017	Term	17	43	14	12	5	4	4	66	19	68
2017	Casual	3	25	10	10	10	6	38	49	34	29
2017	Student	19	14	8	5	8	16	29	60	25	38
2014	Indeterminate (permanent)	23	56	8	6	2	1	3	83	8	1374
2014	Term	13	36	16	19	10	4	2	52	31	89
2014	Casual	14	18	21	3	7	0	36	50	16	28
2014	Student	16	22	0	21	5	17	20	59	41	19
2011	Indeterminate (permanent)	23	53	9	9	2	1	3	80	11	1769
2011	Term	12	36	17	17	11	4	2	52	30	146
2011	Casual	18	39	11	0	2	8	22	81	3	45
2011	Student	0	24	7	9	15	10	36	44	44	33
2008	Indeterminate (permanent)	25	48	11	8	4	2	3	76	13	1296
2008	Term	13	34	21	16	13	2	1	48	30	107
2008	Casual	13	22	9	0	5	8	42	72	10	37
2008	Student	19	18	9	20	5	9	20	51	35	21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	9	21	24	8	5	27	7	45	19	1167
2017	Term	13	11	18	12	6	30	10	40	30	68
2017	Casual	0	3	21	0	3	31	41	12	12	29
2017	Student	19	5	5	0	0	41	29	82	0	38
2014	Indeterminate (permanent)	6	19	27	9	5	26	9	37	22	1376
2014	Term	5	20	23	6	11	32	3	37	27	89
2014	Casual	11	4	18	7	0	23	37	38	18	28
2014	Student	5	11	6	0	5	37	37	59	18	19
2011	Indeterminate (permanent)	6	17	25	10	5	30	6	37	23	1768
2011	Term	6	17	21	6	4	37	9	42	19	145
2011	Casual	11	25	18	2	0	21	23	64	4	45
2011	Student	0	6	13	3	7	34	38	21	34	33

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	30	11	3	2	9	3	81	6	1174
2017	Term	44	24	9	0	0	19	3	88	0	68
2017	Casual	7	22	10	0	0	28	34	74	0	29
2017	Student	33	5	5	0	0	27	29	88	0	38
2014	Indeterminate (permanent)	32	31	15	4	2	11	3	74	8	1376
2014	Term	24	38	10	0	2	23	2	83	3	89
2014	Casual	25	7	18	0	0	16	33	64	0	28
2014	Student	38	0	6	0	0	40	16	86	0	18
2011	Indeterminate (permanent)	35	30	11	5	3	13	3	78	9	1772
2011	Term	42	22	10	2	4	19	1	81	7	145
2011	Casual	32	29	8	0	0	11	20	89	0	44
2011	Student	18	11	10	0	0	25	36	76	0	33
2008	Indeterminate (permanent)	34	33	14	5	2	10	3	77	7	1293
2008	Term	34	28	13	1	1	22	1	81	3	107
2008	Casual	27	15	8	2	0	15	33	81	4	37
2008	Student	36	14	11	0	0	24	15	82	0	21

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	32	16	6	3	12	3	71	11	1171
2017	Term	31	27	14	3	3	21	3	74	8	68
2017	Casual	3	14	13	4	0	31	34	49	13	29
2017	Student	27	5	5	0	0	33	29	86	0	38
2014	Indeterminate (permanent)	21	32	19	6	3	16	3	65	12	1376
2014	Term	21	37	11	1	4	25	2	79	6	88
2014	Casual	24	12	18	0	0	13	33	66	0	28
2014	Student	36	0	6	0	0	43	15	86	0	19
2011	Indeterminate (permanent)	23	30	15	6	4	19	3	68	12	1765
2011	Term	29	19	11	2	3	33	2	75	7	144
2011	Casual	31	24	14	0	0	10	20	80	0	45
2011	Student	13	15	6	0	0	29	37	82	0	32
2008	Indeterminate (permanent)	32	29	15	8	3	9	4	70	13	1293
2008	Term	45	24	6	2	3	20	1	87	6	107
2008	Casual	22	17	5	2	0	17	37	84	4	37
2008	Student	39	20	5	5	5	9	18	80	13	21

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	8	92	1172
2017	Term	7	93	68
2017	Student	0	100	38
2014	Indeterminate (permanent)	9	91	1377
2014	Term	8	92	88
2014	Casual	0	100	28

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	32	88
2014	Indeterminate (permanent)	36	121

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	84	88
2014	Indeterminate (permanent)	87	121

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	88
2014	Indeterminate (permanent)	0	121

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	88
2014	Indeterminate (permanent)	4	121

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	88
2014	Indeterminate (permanent)	6	121

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	89
2014	Indeterminate (permanent)	20	120

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	89
2014	Indeterminate (permanent)	15	120

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	89
2014	Indeterminate (permanent)	14	120

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	89
2014	Indeterminate (permanent)	7	120

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	28	89
2014	Indeterminate (permanent)	30	120

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	31	89
2014	Indeterminate (permanent)	23	120

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	89

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	89
2014	Indeterminate (permanent)	8	120

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	89
2014	Indeterminate (permanent)	22	120

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	89

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	89
2014	Indeterminate (permanent)	13	120

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	89
2014	Indeterminate (permanent)	31	120

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	34	88
2014	Indeterminate (permanent)	23	122

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	88
2014	Indeterminate (permanent)	12	122

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	88
2014	Indeterminate (permanent)	5	122

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	88
2014	Indeterminate (permanent)	18	122

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	88

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	88
2014	Indeterminate (permanent)	10	122

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	54	88
2014	Indeterminate (permanent)	52	122

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	83
2014	Indeterminate (permanent)	12	118

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	83

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	83
2014	Indeterminate (permanent)	11	118

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	83
2014	Indeterminate (permanent)	8	118

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	83
2014	Indeterminate (permanent)	13	118

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	27	83
2014	Indeterminate (permanent)	24	118

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	83
2014	Indeterminate (permanent)	9	118

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	41	83
2014	Indeterminate (permanent)	47	118

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	60	83
2014	Indeterminate (permanent)	66	118

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	83
2014	Indeterminate (permanent)	15	118

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	98	2	89

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	14	20	5	3	35	9	51	15	1174
2017	Term	21	9	14	1	0	46	10	66	3	68
2017	Casual	9	10	21	0	0	41	19	48	0	29
2017	Student	35	8	4	3	0	41	8	86	5	38
2014	Indeterminate (permanent)	11	14	24	5	3	37	7	44	13	1378
2014	Term	18	15	14	5	5	37	6	59	17	89
2014	Casual	14	19	7	4	4	42	10	68	18	28
2014	Student	11	11	5	6	0	47	20	67	18	19

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	32	17	4	3	12	1	71	9	1173
2017	Term	40	29	12	0	2	16	1	83	2	68
2017	Casual	22	38	18	3	0	19	0	74	4	29
2017	Student	52	17	0	3	0	26	3	96	4	38
2014	Indeterminate (permanent)	20	29	22	5	2	20	2	63	10	1375
2014	Term	28	20	13	5	5	26	3	68	14	89
2014	Casual	30	19	6	4	4	29	7	77	13	28
2014	Student	53	11	11	11	0	9	5	75	13	19
2011	Indeterminate (permanent)	30	36	15	3	3	13	0	76	6	1768
2011	Term	47	30	6	1	1	13	1	90	3	147
2011	Casual	50	33	5	0	0	13	0	94	0	45
2011	Student	27	33	19	0	0	19	3	76	0	33

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	25	21	15	19	0	2	44	35	1172
2017	Term	18	25	13	19	24	2	0	44	43	68
2017	Casual	9	26	20	10	36	0	0	35	46	29
2017	Student	24	19	22	14	18	0	3	45	33	38

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	29	24	16	13	1	46	29	1171
2017	Term	30	30	21	14	5	0	61	19	68
2017	Casual	50	19	24	3	3	0	69	6	29
2017	Student	36	34	22	3	3	3	72	6	38

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	31	24	15	8	1	52	24	1170
2017	Term	53	24	21	0	3	0	77	3	68
2017	Casual	56	20	18	3	3	0	76	6	29
2017	Student	66	13	11	5	3	3	80	8	38

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	24	24	19	16	1	40	35	1172
2017	Term	26	25	24	9	13	3	52	22	68
2017	Casual	43	21	24	9	3	0	63	12	29
2017	Student	47	16	22	10	3	3	65	13	38

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	28	15	7	6	1	5	71	14	1170
2017	Term	62	20	11	2	3	0	3	84	5	68
2017	Casual	56	27	8	3	3	0	3	85	6	29
2017	Student	66	14	5	0	3	3	10	91	3	38

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	30	23	14	10	0	1	54	23	1166
2017	Term	49	23	18	8	2	0	0	72	10	68
2017	Casual	40	25	13	16	3	3	0	66	20	29
2017	Student	33	43	24	0	0	0	0	76	0	38

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	32	24	15	8	1	1	53	23	1165
2017	Term	31	26	20	20	3	0	0	57	23	68
2017	Casual	43	13	16	13	9	0	6	59	23	29
2017	Student	44	29	17	8	3	0	0	72	11	38

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	32	25	16	9	1	49	26	1167
2017	Term	32	37	21	9	1	0	69	10	68
2017	Casual	29	28	23	13	6	0	58	20	29
2017	Student	47	23	27	3	0	0	70	3	38

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	30	21	15	11	1	53	26	1165
2017	Term	46	20	16	13	5	0	66	17	68
2017	Casual	20	38	25	10	7	0	59	16	29
2017	Student	56	22	8	11	3	0	78	14	38

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	31	22	11	5	1	2	61	17	1167
2017	Term	37	40	19	3	1	0	0	77	4	68
2017	Casual	48	44	0	8	0	0	0	92	8	29
2017	Student	60	24	15	0	0	0	0	85	0	38

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	28	15	6	4	1	75	10	1171
2017	Term	57	24	11	4	2	2	82	6	68
2017	Casual	53	19	13	7	0	8	79	7	29
2017	Student	57	22	15	3	0	3	81	3	38

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	68	15	5	4	4	1	3	86	8	1174
2017	Term	86	0	7	2	4	0	1	87	6	68
2017	Casual	72	13	7	3	0	0	4	90	4	29
2017	Student	90	3	0	2	0	0	5	98	2	38

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	31	9	5	2	2	84	7	1169
2017	Term	63	17	11	4	3	1	82	7	68
2017	Casual	76	13	7	0	0	4	93	0	29
2017	Student	87	5	2	0	0	5	98	0	38

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	23	12	7	5	2	76	13	1173
2017	Term	66	18	7	3	4	1	86	7	68
2017	Casual	70	10	16	0	0	4	83	0	29
2017	Student	81	8	5	0	0	5	94	0	38

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	16	6	2	1	25	88	4	1171
2017	Term	73	8	1	1	3	14	94	5	68
2017	Casual	52	7	3	0	0	38	94	0	29
2017	Student	87	0	0	0	0	13	100	0	38

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	66	19	5	2	1	7	92	3	1169
2017	Term	76	15	4	3	0	1	93	3	68
2017	Casual	66	17	7	0	0	11	93	0	29
2017	Student	85	4	3	3	0	5	94	3	38

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	69	16	6	2	2	0	5	89	4	1172
2017	Term	8	16	10	22	42	1	1	25	66	68
2017	Casual	34	7	19	16	16	0	8	44	34	29
2017	Student	59	6	14	16	3	0	3	66	19	37

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	28	12	4	2	3	81	6	1168
2017	Term	56	29	12	3	0	1	86	3	68
2017	Casual	53	29	13	0	0	4	86	0	29
2017	Student	66	18	11	3	3	0	84	5	38

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	8	32	39	14	6	0	41	21	1174
2017	Term	7	34	39	16	3	0	42	19	68
2017	Casual	18	36	33	10	0	3	56	10	29
2017	Student	22	38	37	2	2	0	60	3	38

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	9	20	42	22	7	29	29	1172
2017	Term	0	14	47	27	12	39	14	68
2017	Casual	7	23	32	23	15	38	29	29
2017	Student	5	5	32	38	19	57	11	38

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	44	10	8	3	2	0	78	12	1171
2017	Term	34	37	15	9	5	0	0	72	13	68
2017	Casual	26	41	16	13	3	0	0	68	17	29
2017	Student	40	35	11	5	3	3	3	79	9	38

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	41	13	17	10	1	0	59	27	1174
2017	Term	32	33	14	15	6	0	0	65	22	68
2017	Casual	13	54	13	10	3	7	0	72	14	29
2017	Student	40	33	5	14	0	5	3	79	15	38

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	21	79	1175
2017	Term	13	87	68
2014	Indeterminate (permanent)	20	80	1377
2014	Term	16	84	89

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	81	19	256
2014	Indeterminate (permanent)	78	22	275
2014	Term	77	23	14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	55	29	6	5	3	1	1	85	9	209
2014	Indeterminate (permanent)	51	34	5	7	3	0	0	85	10	215
2014	Term	45	26	20	0	9	0	0	71	9	11

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	25	20	10	14	3	0	28	72	1173
2017	Term	19	22	19	15	22	2	0	20	80	68
2017	Casual	3	35	10	17	26	0	9	3	97	29
2017	Student	30	12	24	10	18	5	0	32	68	38

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	818
2017	Term	49	54
2017	Casual	62	26
2017	Student	49	25

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	33	818
2017	Term	30	54
2017	Casual	55	26
2017	Student	51	25

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	22	818
2017	Term	16	54
2017	Casual	49	26
2017	Student	39	25

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	52	818
2017	Term	32	54
2017	Casual	3	26
2017	Student	8	25

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	818
2017	Term	4	54
2017	Casual	0	26
2017	Student	0	25

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	36	818
2017	Term	47	54
2017	Casual	27	26
2017	Student	28	25

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Indeterminate (permanent)	3	41	21	10	6	18	794
2017	Term	2	43	13	13	8	21	54
2017	Casual	0	41	24	15	3	15	26
2017	Student	4	55	19	7	0	15	25

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	21	17	18	25	2	8	34	47	818
2017	Term	10	15	18	24	24	0	8	28	53	54
2017	Casual	25	24	35	11	3	0	0	50	15	26
2017	Student	36	13	0	11	28	8	4	56	44	25

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	1	7	10	19	55	2	5	9	80	819
2017	Term	2	5	9	26	56	0	2	7	84	54
2017	Casual	10	7	20	37	27	0	0	17	63	26
2017	Student	13	15	4	17	43	4	4	30	65	25

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 102. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me